Virgin Media Outage Report in Stanmore, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stanmore come from postal codes HA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Virgin Media
Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stanmore, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southall, Southwark, Islington, Harringay, London, Hounslow, Hackney, Paddington, Barnet, City of Westminster, Hayes, Enfield Town, Hampstead, City of London and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Total Blackout | |
| Southwark |
Total Blackout | |
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanmore, England
Latest outage, problems and issue reports in Stanmore and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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Donna Groom
(@groom_donna) reported
from
St Albans, England
@virginmedia shit service, spent 25 mins getting through to sort out my non existent broadband and was told they would charge me to get my devices right then hung up when I said I would not pay for a service I am already paying over £80 pm for.
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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Will Hide
(@Willhide) reported
from
Camden Town, England
@GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)
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Joshua May
(@JoshMayormaynot) reported
from
Hillingdon, England
@virginmedia - 27 minutes on the phone to you to them be cut off! I have now been on hold for 34 minutes second time round so far. I have been on your app, but there are problems in the area; just want to find out why my phone is not working. Not feeling very like a VVIP!
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Raqibeh Baluch 🦋
(@Raqibeh) reported
from
Ealing, England
@virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia It says no known issues for my area. N8 0AT. But broadband router is flashing green saying “Access Denied” in the control panel
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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EkkoCity®
(@ekkocitymusic) reported
from
Tottenham, England
@virginmedia We have tried diagnostics and it told us there was an issue. The broadband was working fine last week, nothing has changed. The router has not been moved or altered in any way. Either issue with the line or the router is faulty.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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Nate Brown
(@NA_Brown) reported
from
Hackney, England
@virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jakub Bielski ☾
(@Jakub_1987) reported
@virginmedia there are no skyscrapers here to obstruct the signal.
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🖤 L Ξ Λ H 🖤
(@leahoverthinks) reported
@bristol_pip @virginmedia EE’s customer service is a lot better than it used to be, glad you got some money back
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Eddie Tomalin
(@eddietomalin) reported
Awful @virginmedia £8 to call your customer service line and sit on hold for 9 mins and speak to someone for 1min who said they couldn’t help. Shocking behaviour in 2022! #virginmedia
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Steven Wilson
(@swilsonnews) reported
@virginmedia That's just the problem. You don't resolve it. You never have. Time to try someone else.
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Kunal Moorpana
(@KunalMoorpana) reported
@virginmedia I have been trying to get an update on my order since the last 7 days and no one from your team seems to bother. I am a new broadband customer and I can already annoyed with the pathetic service that you are providing. I don't understand how the company functions!!
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MrsB
(@T_Aprimary) reported
@virginmedia 1 hour 34 minutes and £300 wasted today, because: * you won't cancel a contract you unknowingly put us on, * we won't give you the family details of who we're staying with to continue the package (they already have VM, for now) * we won't give you the details of our home buyer
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A
(@A_MyRules1) reported
Seriously pissed off! @virginmedia why can’t I speak to anyone who understands my simple request! I want to speak to someone about my EXISTING COMPLAINT!! Who can help me now??
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Coxy
(@coxy1976) reported
@MarcusNovius @virginmedia Terrible customer service, appalling, Im pleased I cancelled in time!
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
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Alex Hammond
(@Alhambre) reported
@virginmedia Hi there! Sorry, but that didn't help - it's just automated options so I can't explain to anyone that Virgin need to fix the payment option, not me or my bank. Is there a number I can call where I can speak to a person please? Thanks!