Virgin Media Outage Report in Stanmore, Greater London, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stanmore come from postal codes HA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stanmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Stanmore, England
The most recent Virgin Media outage reports came from the following cities: City of London, City of Westminster, London, Hayes, Southall, Southwark, Islington, Hammersmith, Slough, Hounslow, Barnet, St Albans, Hackney, Stanmore, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
TV | 2 hours ago |
|
City of Westminster
|
Internet | 3 hours ago |
|
London
|
Wi-fi | 12 hours ago |
|
London
|
Internet | 14 hours ago |
|
Hayes
|
Internet | 19 hours ago |
|
London
|
Wi-fi | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanmore, England
Latest outage, problems and issue reports in Stanmore and nearby locations:
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Craig Strong (@craigstrong) reported from Richmond, England@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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man (@therafidrahman) reported from Tottenham, EnglandThe way virgin media keeps going down and back up ffs am I rollercoaster
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Bhavin (@Bhavinchief) reported from Watford, England@virginmedia this is happening all the time. I work for the NHS! This is needs to be fixed ASAP. As your not providing service i aspect this has been happening all week!
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Ryan Jones (@ryanAHjones) reported from Islington, England@virginmedia sort your ******* shit WiFi out
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Nicole 💛 (@nblackman91) reported from Slough, England@virginmedia so today has consisted of the WiFi dropping and my virgin 4G not working. You’re sure making isolation fun 🙄
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Bushey Heath, England@virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....
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f. sdrigotti (@f_sd) reported from Hackney, England@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, EnglandOh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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Damien Gorson (@DamienGJPG) reported from Wandsworth, England@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Aled Smith (@AledSmith) reported from Camden Town, England@virginmedia NW1 7PX broadband network is down
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Nirav Dalal (@DalalNirav) reported from Harrow Weald, England@virginmedia Why do I have to wait over 1 hour for customer service to answer my call about my internet connection to be told that their system is down & they can’t help me & told me to call back tmrw another 1 hour on hold waiting come on sort it out! 😤😡#AnswerTheCall
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Russ (@rusblake) reported from Hillingdon, EnglandWith all the no’s I don’t think you need a website check to tell you there’s a problem. It’s the whole of the uk. Since lockdown started I new Virgin Media would let us down I’ve been grateful they lasted this long....
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Dudley & Co Roofing Ltd (@dudleyandcoltd) reported from Barnet, EnglandAny elses Virgin down 👎🏻 #virginmedia
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AnnRaj (@anandhinagaraj) reported from St Albans, England@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Emma Quick (@EmmaAintQuick) reported from Wandsworth, England@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England@virginmedia The website is not working, service has gone down again (4th time today)
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Harry Gillmore (@HarryGillmore) reported from London, EnglandBastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Daphne & Jake (@madamdaphne) reported from Camberwell, England@virginmedia Let’s see if you can keepie uppie the signal to your customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Lewis 🎮🏆 (@Duncan_Lewis) reported@virginmedia Another day... another outage in M33. But of course, because it's not 48 hours straight, it means nothing. I work in tech, I understand things go wrong, but when it's this regular surely you can agree that a specific explanation and remediation action should be provided?
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Gareth Jones (@Garethjones718) reported@virginmedia I have no tv or broadband, it all just stopped suddenly at 10:00ish. You service status checker says no issues and to check my equipment.
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Sami Westwood 😷 (@Sami_Dawn) reported@virginmedia It dropped out a few more times last night and then was not working again when I woke earlier. The on site testing found no issue and sent a signal (?) and I seem to be back up to full speed. Thanks for checking in!
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L. L. Lucullus🏴 (@lucullus_l) reported@virginmedia l have been waiting for over 35 days for a full response to a complaint. I have now been kept waiting for over an hour on the chat service to be told to contact the technical team! What sort of service is that? All I want is the broadband service I am paying for!
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Sarah Caple (@simpsonsarahlou) reportedCredit where its due, after MONTHS of shocking customer service from @virginmedia I managed to finally get my issue resolved today by Megan L, she was a star - you need to invest in more staff like her!
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aka (@theautomaton) reported@virginmedia Not having service issues! There is NO virgin available in my area? It’s been years now, you have rolled out all over Glasgow, we live in an expensive postcode but we can’t get your services! Why not?
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Nicola grant (@Nicola_grant01) reported@virginmedia had this number call me to saying that my Internet has been running slow (it hasn't) and they will give me a boost I said I'll ring you back cause I'm busy ATM (like magic the line goes dead)I wasn't I just don't trust people that say there from a company.01642738939
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Alice Chadwick (@AliceMakepeace) reported@virginmedia been trying for 2 weeks to get you to start setup WiFi for our new address, on phone today for 1 and a 1/2 hours no engineer available, no explanation as to when? Been passed to 4 different people each says not their issue. Help?! Just want to cancel our contract now
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citizen of nowhere #wearadamnmask #FBPE (@BiddleIan) reportedDear @virginmedia I have now been on the phone waiting for a resolution to my broadband issues for over 1 hour and 30 minutes. During that time I have spoken to someone from less than 4 minutes. really sick of your appalling customer service and poor quality broadband provision
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Tracy (@Tracy_Barlow) reported@virginmedia I'm told there is an outage but I don't know anyone else affected near me. On your website it says there are no issues in my area. I'm receiving no updates and have rang seven times, on hold sometimes for hours. How can this take so long? Why isn't it being fixed?