Virgin Media Outage Report in Stanmore, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stanmore come from postal codes HA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stanmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stanmore, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Hackney, Slough, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Southall, Fulham, Paddington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanmore, England
Latest outage, problems and issue reports in Stanmore and nearby locations:
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
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Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🦋Leanne🦋
(@LeanneIsCr4zy) reported
i sick to death of this happening @virginmedia hanging up an disconnecting me when they try to deal with having a new router sent out an they never get back in touch with me and nothing :(
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Paul Richmond
(@RichmondpPaul) reported
@virginmedia Yes they said on Friday it might be fixed tomorrow just really poor I work in the industry and can’t understand what is taking so long?
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𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴♂️+🌉
(@ViaTowerBridge) reported
@virginmedia It' been unstable for the last few days, but really played up last night and seems to have done something to the box… Maybe it's switched off the Wi-Fi transmitting, I really don't know. Cable connection works fine now.
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Adam 'RDL'
(@WakefieldMadMan) reported
@virginmedia hi, I'm currently in Manchester phonr says it has 5g signal, but mobile data doesn't work at all, have to select 4G from network connections on my Galaxy A32 5G phone :(
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persona non grata
(@PeaDubyah) reported
@virginmedia no broadband for a week, recorded message on help line acknowledging but no solution, 30 mins waiting for customer service who say I’ll still be charged. You are breaching your terms and I will withhold payment until I speak to someone who can help
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The Dyslexic Reader
(@Rachel_Hawe) reported
@EliteOfJustOkay @VirginMediaIE Calling 353 1 245 8000 confirmed our virgin media broadband will be down till 4pm today
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Anya Hodgkinson
(@anyavictoria_) reported
@virginmedia me and my housemate have had no wifi for a week now, our landlord has said it’s a problem in the area but we’ve had no confirmation of how long this will be, We are uni students and running out of data to complete work, clarendon park Leicester
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Caroline
(@cazjarvis1) reported
@virginmedia is there currently an outage in Poole?
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certified rooftop boy.
(@hadleyogarro) reported
Big big 2021 and I have to use an Ethernet cable to get the strongest internet signal in my room? Bun Virgin Media. I’ve had enough.
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Richard
(@Ricker666) reported
@TomMessett @virginmedia Yeah not great at all. Convinced the only reason they were so helpful to me when I cancelled was because I was moving to an area they don't service.