Virgin Media

Virgin Media Outage Report in Stanmore, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stanmore come from postal codes HA7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanmore, Greater London, England 01/28/2026 12:10

January 28: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanmore, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Hackney, Slough, Camden Town, Wembley, Harringay, Islington, Ealing, City of London, Southall, Fulham, Paddington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks

  • AsadMoghal Asad Moghal (@AsadMoghal) reported from Kensington, England

    @virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.

  • CorpFred Fred D (@CorpFred) reported from Kensington, England

    @birh_trx @virginmedia Yes it is down

  • benjp Ben JP (@benjp) reported from Camberwell, England

    @virginmedia @Big_Stylo The service page is down as well.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    @virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia help, your internet has cut out again #unreliable #badservice

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.

  • phoeberodwell Phoebe (@phoeberodwell) reported from Islington, England

    @virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!

  • _Jaimin_ Jaimin (@_Jaimin_) reported from Wandsworth, England

    Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeanneIsCr4zy 🦋Leanne🦋 (@LeanneIsCr4zy) reported

    i sick to death of this happening @virginmedia hanging up an disconnecting me when they try to deal with having a new router sent out an they never get back in touch with me and nothing :(

  • RichmondpPaul Paul Richmond (@RichmondpPaul) reported

    @virginmedia Yes they said on Friday it might be fixed tomorrow just really poor I work in the industry and can’t understand what is taking so long?

  • ViaTowerBridge 𝐹𝒾𝓍𝒾𝑒 𝒞𝓎𝒸𝓁𝒾𝓈𝓉 🚴‍♂️+🌉 (@ViaTowerBridge) reported

    @virginmedia It' been unstable for the last few days, but really played up last night and seems to have done something to the box… Maybe it's switched off the Wi-Fi transmitting, I really don't know. Cable connection works fine now.

  • WakefieldMadMan Adam 'RDL' (@WakefieldMadMan) reported

    @virginmedia hi, I'm currently in Manchester phonr says it has 5g signal, but mobile data doesn't work at all, have to select 4G from network connections on my Galaxy A32 5G phone :(

  • PeaDubyah persona non grata (@PeaDubyah) reported

    @virginmedia no broadband for a week, recorded message on help line acknowledging but no solution, 30 mins waiting for customer service who say I’ll still be charged. You are breaching your terms and I will withhold payment until I speak to someone who can help

  • Rachel_Hawe The Dyslexic Reader (@Rachel_Hawe) reported

    @EliteOfJustOkay @VirginMediaIE Calling 353 1 245 8000 confirmed our virgin media broadband will be down till 4pm today

  • anyavictoria_ Anya Hodgkinson (@anyavictoria_) reported

    @virginmedia me and my housemate have had no wifi for a week now, our landlord has said it’s a problem in the area but we’ve had no confirmation of how long this will be, We are uni students and running out of data to complete work, clarendon park Leicester

  • cazjarvis1 Caroline (@cazjarvis1) reported

    @virginmedia is there currently an outage in Poole?

  • hadleyogarro certified rooftop boy. (@hadleyogarro) reported

    Big big 2021 and I have to use an Ethernet cable to get the strongest internet signal in my room? Bun Virgin Media. I’ve had enough.

  • Ricker666 Richard (@Ricker666) reported

    @TomMessett @virginmedia Yeah not great at all. Convinced the only reason they were so helpful to me when I cancelled was because I was moving to an area they don't service.