Virgin Media

Virgin Media Outage Report in Stanmore, Greater London, England

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The latest reports from users having issues in Stanmore come from postal codes HA7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanmore, Greater London, England 12/18/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stanmore, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Watford, Brentford, City of London, City of Westminster, Harringay, Hackney, Wembley, Stanmore, Hampstead, Hounslow, Southwark, Fulham and Wood Green.

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City Problem Type Report Time
United KingdomHayes Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomWatford Internet
United KingdomBrentford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • lghendry Laura Hendry (@lghendry) reported from Camberwell, England

    @virginmedia It’s still down.. when is this going to be fixed? Been over 24 hours now!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    @virginmedia The update just says there is an outage in the area and that there won’t be a fix until tomorrow morning? That surely can’t be right?? I’m having to waste all my phone data just so I can do my job 😭

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia There is no current estimate. Still without internet. How can I cancel the service?

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • neebone Allan Symptomatic (@neebone) reported from Richmond, England

    @virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia Try actually looking at your previous comms on Twitter with someone before making such an inappropriate and unhelpful response! At the end of the day, if you are not going to help, why are you here?

  • chrisgreen Chris Green (@chrisgreen) reported from Hammersmith, England

    @virginmedia You know full well that a broken drop cable (which you already know is the issue from the last time you unhelpfully responded) won’t be shown on your service status page. For crying out loud! Your cut-and-paste response is both disrespectful and of no use whatsoever! #epicfail

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    .@virginmedia two days without internet and tv, could indicate what's the process to cancel the service?.

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    Every time Virgin Media says they are near fixing our internet outage, they push the fix time back another 12 hours 😩

  • retro_trance RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • c_vanadium0509 Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    No service during work hours? You … useless things. @virginmedia #virginmedia #useless

  • acartoonheart Stacey (@acartoonheart) reported from Camberwell, England

    Working from home is super fun when Virgin Media’s internet in south east London goes down completely for the entire morning and you have to use the hotspot on your phone to try and get any work done 😬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RockJess1 Jess (@RockJess1) reported

    @virginmedia I was told the night before they were due they couldn't come for 2 weeks. I'm a new customer and have been cut off from my old supplier.

  • TheBatwinkle Amy Dave (@TheBatwinkle) reported

    @virginmedia I have. Twice. The service status page says no faults but after I run a test it says there's an issue in my area and you're working on it. No time frame. Can't track it.

  • RebFD Rebecca Francis-Davies (@RebFD) reported

    @Ronaldinhio @virginmedia I’m told by my gaming sons that we’ve had the same issue since our WiFi was upgraded and they’ve been badgering me to change providers from @virginmedia to someone else.

  • davy_gallagher David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland

    @virginmedia So you are now suggesting that I make a complaint about a complaint I’ve already made in Dec 2020. Recently I have been accused by your contractor of being dishonest I certainly hope that he has proof of his allegation. @BBCWatchdog

  • Haggisman04 Nat (@Haggisman04) reported

    @virginmedia Which instance of contacting you? I don't recall explicitly mentioning it when I moved my number to you, as I assumed the service would be provided as advertised. However this morning I have spoken to several agents on live chat, none of whom know anything about it.

  • chriscowle11 Chris Cowle (@chriscowle11) reported

    @virginmedia Thanks.. can I raise a total loss of service for the day last week, yesterday and assume today also. Still not working. If not resolved today, I won't be able to work tomorrow.

  • threeleaves4 threeleaves (@threeleaves4) reported

    @virginmedia hi i need help logging into my account - old username not recognised and new username disallowed because 'changed recently' and the confirmation email's link is broken

  • ReserveRon 🅡on 🅡eserve (@ReserveRon) reported

    @virginmedia So essentially we’ll wait thirty minutes with a blank screen listening to ‘we know the #BAFTAS are important to you...’ I’ve NEVER experienced a worse level of customer service.

  • Marcjacobs1994 Marc Jacobs (@Marcjacobs1994) reported

    @virginmedia I have poor internet barely ever working tv service plays up a lot and for the price I’m being charged it’s poor service

  • Northey_D Mr. Dan (@Northey_D) reported

    @virginmedia No, because your terrible service means that I still have no wifi