Virgin Media

Virgin Media Outage Report in Stanmore, Greater London, England

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The latest reports from users having issues in Stanmore come from postal codes HA7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanmore, Greater London, England 09/03/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanmore, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hammersmith, Paddington, Islington, Hampstead, Barnet, Wandsworth, Hounslow, City of London, Hackney, Southwark, Northolt, Greater London and Stanmore.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Barnet, England

    @virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • kbray68 Kieran (@kbray68) reported from Ealing, England

    @virginmedia thx got it back for 30mins now down again😡

  • edmoses ed moses (@edmoses) reported from Harefield, England

    @LouLouMason @JolyonMaugham @virginmedia I have had that issue all though lockdown.

  • FergusRose Fergus Rose (@FergusRose) reported from Ealing, England

    @virginmedia it’s down again when will Internet come back

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • RussellMoss Russell Moss (@RussellMoss) reported from Berkhamsted, England

    @virginmedia hello, can someone please contact me about my billing query ASAP. I am being overcharged and I can’t seem to get any help

  • markhayo MarcHayo. Former ditherer. Now pro hard-changed EU (@markhayo) reported from Kensington, England

    Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @MylesWardenOwen @richardbranson @virginmedia Virgin media has been going down for years. When I was with virgin my internet was constantly down, at least once a month. Change, they are crap.

  • Judyinrichmond Judy 🍊🍊🍊#blm (@Judyinrichmond) reported from Richmond, England

    @HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamwithaG Agam Jain (@AdamwithaG) reported

    @virginmedia I'm a business customer with a total loss of internet for close to 48 hours now. Having spent at least 5 hours on the phone trying to reach you, I am seriously at a loss (both work and words) and thinking of cancelling my contract. #broadband #poorcustomerservice

  • HeatherCarrigan ✨ 𝓗𝓮𝓪𝓽𝓱𝓮𝓻 ✨ (@HeatherCarrigan) reported

    @virginmedia down in our area. Try to use the website status checker, that’s also down. Try to call, number doesn’t dial. Great stuff when trying to work 👍🏼

  • hardinzepaint and wot again? (@hardinzepaint) reported

    @virginmedia some jokes, how you lot saying we have to wait until the 19th for the engineer to sort out the area problem? May as well wave my degree goodbye tbh

  • damawa42 Daniel W (@damawa42) reported

    @virginmedia This is incredibly infuriating and you are failing to provide an adequately usable service.

  • princey1962 tony prince (@princey1962) reported

    @virginmedia What is going on internet outage again second day running in Hp19

  • mattydp76 Matthew Pack (@mattydp76) reported

    @virginmedia Not really, all part of the ongoing saga. My services moving date confirmed for 4th December, been pushed bsck 3 times now to 14th of February. Totally unacceptable, customer service experience in trying to resolve and now I just want to leave but can’t as service their is poor!

  • sasukefan132 sasukefan (@sasukefan132) reported

    @virginmedia It might be worth me paying @TalkTalk who actually have British customer support and not Pakistan who don't understand my problem and hang up mid way phone call. Absolute joke of a company no wonder you guys are always losing customers, you don't give a ****

  • DaveHorlock Dave (@DaveHorlock) reported

    @virginmedia So they can hang up early and have a long weekend?

  • PhilSkelly67 Phil Skelton (@PhilSkelly67) reported

    @virginmedia This is nothing new with you, you sent me an email the other day saying my 18 month fixed price was increasing by £8.50 to cover network upgrades. So I'm paying for you to improve my service while shareholders no doubt still get a dividend payout ? No thanks

  • OhMuru OhMuru (@OhMuru) reported

    @virginmedia How the hell am I going to get my ongoing complaint resolved, I've waited 6-7 months with 3 different complaint reference numbers and still no one is willing to listen and grap this issue by the scruff of the neck and sort it. IVE HAD ENOUGH