Virgin Media Outage Report in Croxley Green, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Watford, Belsize Park, Paddington, Slough, Bushey, Hampstead, Radlett, Wembley, Finchley, St Albans, Greenford, Acton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Total Blackout | |
| London |
Wi-fi | |
| Ealing |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Alessandro Giudici
(@giudicialex) reported
from
Hillingdon, England
@virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Clarisa Rakos Art
(@ClarisaRakosArt) reported
from
Richmond, England
@virginmedia Internet again down???? Is this a joke? We are paying for a service that doesn’t work!!!!!!
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Ed Webb
(@theedthemed) reported
from
Chesham Bois, England
@virginmedia Many comments on requesting compensation. You have directed customers to your compensation policy. But this only mentions phone, broadband, service installation or missed appointments. Nothing about loss of TV services. So what about TV service compensation ?
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?
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NannyDebbs
(@NannyDebbs) reported
from
Hemel Hempstead, England
@virginmedia HP2 TV and Website down from 11am fix time please
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia your call assistant just hung up on me when I wanted to escalate a complaint. My complaint, I’ve been waiting 4 months for an answer / install of fibre at a new address. I guess I’ve only been a customer for circa 15 years so not that important really
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Tina Lee
(@tinalee5806) reported
from
Hounslow, England
@CliveR39 @virginmedia What caused this horrid thing to happen
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
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samantha ellington
(@samrookc) reported
from
Hillingdon, England
Come on now poor mum with Alzheimer’sneeds her programs #virginmedia
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Vanessa Di Renzo
(@VanyRichardson) reported
from
Brentford, England
Has anyone else got problems with @virginmedia ? Many channels are blank
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩
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Paul
(@paulpavli) reported
from
Farnham Royal, England
@virginmedia The call never ended, they hung up…… Maybe you could give me a number to call and speak to someone, very hard to find one online that doesn’t require multiple guesses on which number to press
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Madi
(@m_madi) reported
@virginmedia still nothing. Send me the new contract or I'd like to cancel - this has been almost two weeks now.
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rTranter
(@rTranterTV) reported
@virginmedia i know, i might be switching soon cause sky been letting me down FR, they really do be hurting me CW :(
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d754771
(@d754771) reported
@virginmedia My issue could not be delt with at time, they offered to call back i chose day time. No call, you could allow email , allow messages. But you do not. I am not giving out all details here
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Ash Parkes
(@Ashley_Parkes) reported
@virginmedia I give it a go, the phone is a waist of time as they tell them need to go through the process again to check before they can do anything even though it’s been done numerous times. Thanks for your help.
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bernardtime
(@itsbernardtime) reported
@virginmedia Look im stuck with no Internet. A big bill for it, and every option to get hold of your company leads to dead ends. I want someone to contact me, before I have to take this into legal hands. Its taken over 2months for someone to talk to me about my problem and its still not fixed
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Charlotte
(@Charlottenz93) reported
@virginmedia @virginhelp @virginhelp I am trying to cancel our broadband as we are moving house where you don't provide services and your website says to call, yet I can never get through on the phone. Is there another way?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
@virginmedia No, we’re not going through the community forum! We are getting called back by one of your customer service advisors so they can organise for someone to come and fix the issue!!! Please can you provide a specific reference number that I can cite in the chat to link it to my issue
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graham littler
(@adelwire) reported
@virginmedia See this is one of the problems. The customer shouldn't have to repeat themselves eg I have an automated online ongoing? Conversation. Pooja said they had moved me to CRT and it said they will reply when they are available. Think that was about 6pm last night...
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Andrew Broadbent
(@andrewbroaders) reported
@virginmedia Is that it? It takes 28 attempted calls, 3 successful calls and around 6 hours to get help and I don’t even get an apology?You’re not busy ‘from time to time’, you’re busy ALL the time. Not good enough
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Alex Bjarnason
(@Alex_Bjarnason) reported
@virginmedia hi, please can you give me a number to call to resolve a complaint. I've waited 3 weeks for installation and received a message you were going to install to the wrong house number on monday. My installation has now been moved to 3 weeks later.