Virgin Media

Virgin Media Outage Report in Croxley Green, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croxley Green, Hertfordshire, England 10/28/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Stanmore, Wembley, Hemel Hempstead, Hounslow, Slough, Hampstead, Barnet, Northolt, Ealing, Fulham, Harrow, Maidenhead and Amersham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    @virginmedia I don't know. You never answer the phone when I call you.

  • FfrTweets FFR Tweets💥🚀 (@FfrTweets) reported from Maidenhead, England

    @virginmedia really difficult to get connected with an agent and some decent support, been trying to reach for days, just get Bots! @richardbranson

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

  • Eyebee Ian May (@Eyebee) reported from Hounslow, England

    @virginmedia This hasn’t cured the issue of sudden connection drops from all devices using Wi-Fi

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.

  • soguerinet Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • stefyroma81 stefy roma (@stefyroma81) reported from Barnet, England

    @pengelly_amy @virginmedia Having the same problem,although it seems no outage is going on in my area

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • Eyebee Ian May (@Eyebee) reported from Hounslow, England

    @virginmedia 1. I already have this app. 2. It didn’t work with hub 4 3. The problem is NOT Wi-Fi dead spots as the Wi-Fi will drop when I’m only a couple of feet away from the router.

  • MisterBoote Neil Boote (@MisterBoote) reported from Ealing, England

    Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq

  • Eyebee Ian May (@Eyebee) reported from Hounslow, England

    @virginmedia Ethernet is fine. It’s when I contact my tablets and phones that it continually drops out. Hub3, whilst having poor range, had a solid connection.

  • rugoldie Ruth Tibby (@rugoldie) reported from Iver Heath, England

    @virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • subhajitb Subhajit Banerjee (@subhajitb) reported from Ealing, England

    @virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

  • soguerinet Sophie GUERINET (@soguerinet) reported from Ealing, England

    @virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help

  • stefyroma81 stefy roma (@stefyroma81) reported from Barnet, England

    @virginmedia It's a wireless connection. I have tried to contact the customer service, unplugged all cables and restarted the router but nothing seems to work

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Bushey Heath, England

    @virginmedia I would have assumed that would have put a larger team on it if it’s an area issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • theboystoney Duncan Stonehouse (@theboystoney) reported

    It’s gone 10.30 at night, nobody else is on our WiFi yet we can’t use now tv, Netflix or bloody anything thanks to our super speedy virgin media, I’ve rebooted everything, not working as per usual, I’m just so bored of how **** the service is! @virginmedia

  • andy_french Andy French (@andy_french) reported

    @virginmedia worst broadband possible. 14 outages in 2 months. 2 outages tonight. Impossible to get hold of by app or phone without hours of waiting. If you do get through robots at the other end offering platitudes and nothing else. Website sends you in circles.

  • supraman0511 Bass demon⚡🎸⚽️ (@supraman0511) reported

    @Nagnag79 @VodafoneIreland There all the bloody same,Eir has loads of outages as does Virgin Media and all of their customer services suck.

  • planet_dan Daniel S (@planet_dan) reported

    @virginmedia #BBCIPLAYER IS UNWATCHABLE. JERKY, buffering, just ****. What am I paying you for? Same with any on demand shows. Your service is a ******* nightmare and you’re expensive. #bbcwatchdog

  • pompeyhedge ed francis (@pompeyhedge) reported

    @rupertsfilms @virginmedia If they have put it up by more than RPI you can leave without penalty with 30 days notice, it's law. Unless it's a new contract. If it is, and you didn't get at least 30 days notice, they have broken the law on that (has happened to thousands of customers).

  • caavern Carol Avern (@caavern) reported

    @virginmedia I went out as I could t use the useless internet so I have no idea. It’s just gone down again in the final moments of a Zoom quiz. Thanks for that.

  • ChrisOHealthSh1 ChrisOHealthShow (@ChrisOHealthSh1) reported

    @virginmedia #StayConnected mmm considering that day after day for months my WiFi and internet seem to be beyond poor. It’s a miracle I haven’t switched suppliers. Poor customer service and poor service.

  • VerlexMoon VerlexMoon 🌑 (@VerlexMoon) reported

    Had to unfortunately end the stream early again due to stupid Internet issues again no idea whats wrong with @virginmedia lately constant broadband drop outs and loss of connection

  • Dixkoo dicko (@Dixkoo) reported

    Losing to the worst of worst because virgin media are awful

  • pompeyhedge ed francis (@pompeyhedge) reported

    @Johnny_Hugill @bradfranks95 @virginmedia Simplest way, write a letter to Customer Services Virgin Media, PO Box 333, Matrix Court, Swansea, SA7 9ZJ giving them 30 days notice. Registered delivery. Cancel dd after day 30. Do NOT pay a penalty. Laws changing again soon to protect consumers even more.