Virgin Media Outage Report in Croxley Green, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hemel Hempstead, Hampstead, Maidenhead, Uxbridge, Hammersmith, Northolt, Fulham, Hounslow, Ealing, Barnet, Southall, Paddington, Richmond and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hemel Hempstead |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We requested the money back and phone no back in Jan. You lied and said vodaphone never requested the number back. As you won't cancel, my Dad stopped you charging with his bank. Now you're trying to charge another £58 to restore the service?!
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues?
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it overdemand or infustructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
@virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Keith Barr
(@KBHeadteacher) reported
from
London, England
@virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia Well I'd advise that you cancel, give us our number back and money back! This is ridiculous!! Last time I spoke in Jan via Web chat, you said you'd never got a request from Vodaphone about our number! Vodaphone said they have requested though.
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand for infrastructure issues networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
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David Gillan
(@DavidRGillan) reported
from
Harrow Weald, England
@virginmedia From 27 Jan onwards I have had problems with the supply and activation of the new TV360 System. I’ve spent hours on the phone but without success. However I did receive 3 separate promises of a call from a manager, most recently on 9 March, but I am still waiting!!!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia never sign up with this company. They won't take no for an answer when you decide to leave and continue to steal your money! Even when you send their equipment back! 😡 Virgin stop stealing from my Dad! He is a pensioner!
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
Virgin Media is down again why are phone and broadband networks regularly crashing far more than they used to, is it over demand or infrastructure issues, networks aren't big enough for their customer base as ITV Hub crashed on Monday during Oprah and Disney+ during WandaVision?
-
Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia We last requested to the money back on Jan. You lied and said you never got a request from vodaphone. Vodaphone however have asked you loads of times and said you are the worst to work with. They have a lot of trouble getting you to cooperate!
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia So my Dad asked the bank to stop you and now you're trying to charge him another £58 to restore your service! Just give us our number back and money! Lets be done with already!!
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Pete Austin
(@PeteAustin_) reported
from
Kensington, England
@virginmedia My partner - a current Virgin customer - just got *HUNG UP ON* by one of the rudest customer services advisors I’ve ever heard in my entire life. Abhorrent customer service. Absolutely shocking.
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Squeakz
(@squeakz73) reported
from
Hillingdon, England
@virginmedia My Dad canceled his contract with you back in October and sent his equipment back as requested. Yet you still charge him! We and vodaphone have asked you 100s of times to give our number back but you lie and say you never got a request! Fraudulent!
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Alex
(@alext87uk) reported
from
Watford, England
@virginmedia is there an issue with WiFi ? Currently have none in Wd18 area
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samfilli) reported
@virginmedia WFH and internet connection has gone are you having issues?
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Sue Hutton
(@suehutton) reported
@virginmedia Others on our road are also having problems with VirginMedia outages
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Sue Hutton
(@suehutton) reported
@virginmedia as ever, tests are run. Sometimes there's a report that there may be something wrong with the hub, sometimes everything's fine. We're continually switching it on and off it seems. Also problems with TV reception on ITV3 and TIVO wanting to record when we don't. Others tbc
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Carl
(@clebeuva) reported
@JudgeDewie @virginmedia Absolutely ridiculous these companies, I am having the same issue with another organisation :(
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niamh mcalinney
(@niamhmcalinneyy) reported
@virginmedia yes! 3 times today. your customer service does not want to help. only come on twitter to find a customer service who actually cares to fix this problem. virgin media is out of my house as soon as! but you team doesn’t want to even transfer me to the cancellation services JOKE
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Steve McMaster
(@Steve_mcmaster) reported
@virginmedia Hi there - 4 fraudulent accounts taken out in my name, at an address which I have never lived at, which then defaulted and are now listed on my credit file. This is now blocking a mortgage application and we’re at risk of losing our house.
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Simon butcher
(@SimonButcher76) reported
@virginmedia Each time your team said they would update the system. I work on trust that if they say they will do this they will keep their promise. Its either a system limitation or a training issue?
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easynow aka Barry
(@eZnow1337) reported
@virginmedia no thank you, I am only ever going to speak to anyone at your company again for when I cancel everything. Terrible service, no loyalty, abysmal.
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Zak Chamberlain
(@zakchamb) reported
@virginmedia Yeah I have done all the troubleshooting I can. Service status says it’s all fine and there are no problems 🤔🤥
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Lorraine Jambor 💙
(@lorrainejambor) reported
@SkySportsGolf Hi is there a problem with the red button coverage? Using @virginmedia and there is no sound just a loud ringing tone.