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Virgin Media

Virgin Media outages and service status in Croxley Green, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Croxley Green, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 8, 9:11 PM GMT+1.
  • 51% Internet (51%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Virgin Media

Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Croxley Green, England

The most recent Virgin Media outage reports came from the following cities: Southall, Wembley, Uxbridge, Hayes, Windsor, St Albans, Stanmore, Hounslow, Hemel Hempstead, Slough, Ealing, Brentford, Barnet, Elstree, and Harrow.

CityProblem TypeReport Time
Southall Total Blackout 9 hours ago
Southall Internet 9 hours ago
Southall Total Blackout 13 hours ago
Wembley Total Blackout 15 hours ago
Uxbridge Internet 21 hours ago
Southall Internet 1 day ago

Nearby cities with recent reports

Southall

4 recent signals

9 hours ago
Wembley

2 recent signals

15 hours ago
St Albans

2 recent signals

3 days ago
Uxbridge

1 recent signals

21 hours ago
Hayes

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • jtdavies
    John T Davies 💙🇺🇦💛 (@jtdavies) reported from Hounslow, England

    @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

  • magma62
    mara penzo (@magma62) reported from Brentford, England

    @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

  • IstvanOFatyol
    Oliver Fatyol (@IstvanOFatyol) reported from Ealing, England

    @virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Of course I have. My email is correct on online account. I get email bills correctly. But my complaint file has an extra character to email address and so I’ve never received acknowledgment of my complaint.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • spandya1
    Sandeep Pandya (@spandya1) reported from Harrow Weald, England

    @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    @virginmedia Will it be a quick fix?

  • LinkedinMac
    Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England

    @virginmedia any idea why services are down across the board in WD23 postcode area?

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

  • rh_theproject
    Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

  • Mrspdyer
    Peggy Dyer (@Mrspdyer) reported from Barnet, England

    @virginmedia Finally sent letter on 28 September and on checking my account realised you’ve got wrong email address attached to complaint file. Funnily enough you have correct email address for sending bills. 3/

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • TinaReading
    TinaReadingEditor (@TinaReading) reported from Chesham Bois, England

    @virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪

  • Rebeccadundon1
    Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England

    Hey @virginmedia I've been on hold for 20 minutes and I'm losing the will to live. Need help with WiFi password

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

  • 1SLToo
    Andy (@1SLToo) reported from Rickmansworth, England

    Merry Christmas to all at @virginmedia who have left all of us in WD3 area with no TV or Internet for over a week (predicted) and probably longer over the entire festive period, moving to sky in the new year due to your continuing rubbish service and customer service

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDo19421129
    Peter Dowsett (@PeterDo19421129) reported

    @Ofcom Virginmedia now there is Terrible company. A fine won't do anything To them. I tried getting rid of Channels only to be told I have to sign up to a New 24 month contract. Corrupt as.

  • chrisnewts
    Chris Newton (@chrisnewts) reported

    @virginmedia please help. I’m trying to reduce my mums package. She has Alzheimer’s disease. All she needs is a basic internet and phone . No tv. No Netflix. No TNT. For some reason every time I am offered a deal including all the things I do not need. Her bill is due to double

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

  • p_communityhub
    PEER COMMUNITY HUB, Our Empowerment Zone! 🇨🇦✌️ (@p_communityhub) reported

    Virgin Media was fined a record £28 million by the UK communications regulator, Ofcom, on July 8, 2026, for using deliberate tactics to trap customers trying to cancel their broadband, landline, or pay-TV services #News

  • mashie1964
    Ian F (@mashie1964) reported

    I used to be with #VirginMedia for years. Service was poor, always having outages, sometimes for days. They’re the spivs of broadband communications. Now I see they’ve been caught abusing & trapping customers. Time they lost their licence to operate in the industry

  • Coleman48J
    john (@Coleman48J) reported

    Ofcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.

  • 9m0820qiao
    Cristina (@9m0820qiao) reported

    🇬🇧Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • RosMunday27
    Rosario Munday (@RosMunday27) reported

    @virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded

  • irons1de1
    irons1de (@irons1de1) reported

    @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices