Virgin Media

Virgin Media Outage Report in Croxley Green, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Croxley Green, Hertfordshire, England 09/27/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Hemel Hempstead, Ealing, Paddington, Wembley, Maidenhead, Watford, Kensington, Uxbridge, Northolt, Hampstead, Stanmore, Southall and Richmond.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • gashead Alistair 🏴‍☠️ Burns (@gashead) reported from Hatfield, England

    Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia Called customer services at 6.30pm yesterday Sky sports now added. Lots of issues with WiFi at same time was on phone unable to load tivo box history appears to of been sorted. We will see in next 14days

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia Yes there were, we received a text at 2am to say it was (finally) fixed but it isn’t & we are now expected to go through the entire reporting/testing the router process again. No engineer for days.This is NOT a router issue, it’s affecting many homes. #bangsheadonwall

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • RobbieSpice89 Robbie_Spice (@RobbieSpice89) reported from Paddington, England

    So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

  • will_i_am67 Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

  • Tim_Gee_DOP Tim Gee (@Tim_Gee_DOP) reported from Chesham Bois, England

    @Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.

  • SMillbery Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • plummerkevin1 Kevin Plummer (@plummerkevin1) reported from Richmond, England

    @martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • U2Gorilla Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • NLFG Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • manan2661 Manan (@manan2661) reported from Barnet, England

    Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?

  • lhntennis Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service

  • the_hyper ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • brobbo55 robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • gemmak500 ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ColdJustice_ Claire Hooton BSc, PGDip (@ColdJustice_) reported

    Anyone else having a problem with pixelated TV pics and the set top Box keep reseting itself ? #VirginMedia

  • McGrathBecky Becky McGrath (@McGrathBecky) reported

    @virginmedia I’m trying to log into my account and it says it’s a secondary account and therefore I can’t access anything. I’ve never set one up. Help!

  • 4442444its A (@4442444its) reported

    @virginmedia Hi . What do you mean you don't support vpn's? Is this a new thing? It was working fine until two days ago. Are you saying I need to change to Sky?

  • TerezaLoux Tereza Louise Kirwan (@TerezaLoux) reported

    @virginmedia have got to be the WORST rip off serviced and boast the most frustrating customer service business EVER Draining ..... like if you agree!

  • DaMall1n DM (@DaMall1n) reported

    @CallyM_ @virginmedia @virginmedia might be worthwhile jumping on this straight away “piss poor” is fair on this occasion

  • danjack1871 Daniel Jackson (@danjack1871) reported

    @virginmedia I booked an appointment this evening (for Friday morning), but didn’t book one beforehand as I was specifically told by your customer service that there was a problem in my area and engineers were working on it? Is there no record of this?

  • grant_cherry Grant Cherry (@grant_cherry) reported

    @virginmedia WiFi has been down for two days not in SW London, what’s going on?

  • Marlon_Ferro Marlon (@Marlon_Ferro) reported

    @virginmedia Compensation doesn't help during the last 8 days or right now

  • TheBn102 Bn102 (@TheBn102) reported

    @virginmedia I am and have been since December 2016. Your marketing team decide to harass me from time to time despite my preferences, but this is by far the worst.

  • gregofallgregs Greg (@gregofallgregs) reported

    @virginmedia Absolute joke of a company. Put me in touch with someone who can actually help and talk more than 3 sentences of english in 45 minutes. Nothing has been fixed. New router still hasn’t solved intermittent connection issue. No effort from technician to resolve issue