Virgin Media Outage Report in Croxley Green, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Croxley Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Paddington, Ealing, Brentford, Hampstead, Barnet, Hounslow, Welwyn Garden City, Windsor, Northolt, Stanmore, Southall, Wembley and Hayes.
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Internet | ||
Total Blackout | ||
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Total Blackout | ||
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Internet |
Community Discussion
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Virgin Media Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Mustakim. (@Mustxkim) reported from Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Dipak (@dip2ooo) reported from Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Tim Gee (@Tim_Gee_DOP) reported from Chesham Bois, England
@Charlie_A_Gee @virginmedia They don’t give a damn, they’re virtually a monopoly, Ditch them and go to sky.
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Manan (@manan2661) reported from Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Lee Neale (@lhntennis) reported from Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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royal 🌈 (@elthampalacegay) reported from London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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robbo (@brobbo55) reported from St Albans, England
@virginmedia sort out the wifi in AL4. Been down two days now joke of a provider
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Alistair 🏴☠️ Burns (@gashead) reported from Hatfield, England
Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.
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Drew Salisbury (@DrewSalisbury5) reported from Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England
@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DREAMVIEW ESTATES (@MurrayAlanLee) reported
@virginmedia Sadly I’ve been hearing that now for 19 days… when is considered too long? Never mind paltry compensation i think you should be paying us now !
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Johnny Daukes (@jdaukes) reported
Hi @virginmedia trying to cancel my broadband and *surprise, surprise* it’s proving impossible. Can you tell me how I can quickly cancel my broadband?
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Terry Butler (@Terry__Butler) reported
@virginmedia Internet problems again. Trying pinhole restart and hoping. Reluctant to call "customer service"
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Charley (@Charley10666416) reported
@virginmedia Absolutely nothing.....and that's the point. Go through all the trouble shooting to try and connect it and my Internet ends up off more than it is on. I home educate my SEN son. This is not useful at all
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UpstairsOnTheBus (@threeteapots) reported
@virginmedia @CarersUK This link is not working gor me. Im an unpaid carer & I want to enter 😣
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Nick Fothergill (@ukfov) reported
@virginmedia Ok well ive raised a formal complaint. If it wasnt you you have leaked a significant amount of data including my old package cost, next package cost amount and the fact I have cancelled on a specific date. I would say that suggests a worse breach then?
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Iain Smith (@IainSmithy56) reported
I can see where @richardbranson gets his money. Virgin wrongly charged me more than double. Called “customer service” - no refund - only credit as part of bill cycle. Not able to email confirmation and no manager available for 4 hours. Pathetic but predictable @virginmedia
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Mr Moonlight (@ThirdUncle2) reported
@virginmedia Customer support sucks, greeted by bot, live chat with assistant who sends me back to bot!!! Useless!!!
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mandy (@mandykins010) reported
@virginmedia internet down again
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Richard Meadowcroft (@Postmanlondon) reported
@virginmedia The issue now is I cannot login either to account or my hub and have not been able to for a while. I cannot answer the security questions because I cannot login. A reboot fixed the connectivity problem for now.