Virgin Media Outage Report in Croxley Green, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Acton, Radlett, Kensington, Cricklewood, Watford, Fulham, Slough, Hampstead, Ealing, Paddington, Hemel Hempstead, Bushey, Colindale and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Acton |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Michal Siewniak
(@MSiewniak) reported
from
Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lochani Hartley
(@DrLochHartley) reported
@virginmedia They also promised to call back on 20th Jan to check that the issue had resolved - but they failed to do that (one failed call back of many)
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Karen M
(@wattypoohs) reported
@virginmedia I can’t sign in as I can’t remember the password (we set everything up 16 years ago) and it doesn’t recognise either my or my husbands e-mail addresses. Karen
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Conor Murphy
(@Conor_67mx) reported
@virginmedia I have called that number several times and keep being refused a complaint reference number hence me reaching out to @Ofcom your website says to call that number to raise a complaint but no one will allow me raise one and refuse me a reference number
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🖤 SouthsideJohn 🌈🇪🇺🦇🏝️💙😷🇺🇦
(@j_dallimore58) reported
@virginmedia we have had no broadband since midday. You were supposed to have fixed the problem by 3pm. So far you have sent 6 emails and 4 text messages telling me you have fixed the problem. You haven't. Thanks.
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Matthew ridley
(@Matthewridley10) reported
@MoneySavingExp Cant even get on my account to check virgin media are the worst company to contact
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Zebedee Springs
(@terribleuse) reported
@virginmedia @virginmedia Guess what? You haven’t responded yet despite another promise you would. It’s now been 10 days since i first contacted you. I’ve had 3 different complaint numbers. Numerous calls and chats. What do we do now?
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Conor Murphy
(@Conor_67mx) reported
@Ofcom can you please advise why @virginmedia refuse to allow me to raise a complaint, refuse to give me a complaint reference number and refuse to give me my money back they have wrongfully taken from me. Surely as a customer of 6 years I should be allowed a complaint ref number
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A Patel
(@Apr01718742) reported
@virginmedia hi, issues in SE22 still persisting. No broadband yet the status checker isn’t reflecting this. Could I get an update please?
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DF25
(@DF2517) reported
@virginmedia finally got app scanning. Its telling me alls good when it isn’t. Its giving me false readings of the speed- I used other apps to test and theyre saying 77 when the virginapp is saying 120 (I pay for 512 btw). The net keeps dropping, pls help me w pod I already pay for it
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia Yeh but it has been ongoing for the last 24hours and it is still ongoing I checked the service report and it now says 8pm tonight, that’s 2 days without internet, I haven’t been able to work from home due to this