Virgin Media Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harringay, London, Barnet, Enfield Town, Luton, Stevenage, Chesham, St Albans, Harrow, Dunstable, Stanmore, Bushey, Welwyn Garden City, Welwyn and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
@virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot
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Marcus Tucker
(@marcustucker) reported
from
Tottenham, England
This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@Day39_167) reported
@djsm1ddy @virginmedia same problem here too wifi and cuts out throughout the day and **** speeds with a 3.0 hub
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Luke Gildea
(@lukegildea90) reported
Hi @virginmedia, is it common practice for you to increase customers bills by almost 20% without telling them when they cancel so you can rob them without them noticing?
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Proht
(@Proht2) reported
@virginmedia U ARE SOOO ****, I PAY £50 PER MONTH FOR THIS **** AND DONT GET 1 % OF WHAT YOU SAY. I HAD A YOUTUBE ADVERT THAT TOOK 2MINUTES TO EVEN LOAD AND IT WAS YOUR AD, SAYING THAT YOU HAD FAST AND RELIABLE INTERNET. THIS IS A SCAM
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Josceline Joy
(@JossWalden) reported
@BethanyJCliffe When I go back home to my ‘rents house their Virgin Media is always shite. We have Sky in my flat and never had an issue (touch wood!)
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m
(@nocontextmlra) reported
@virginmedia dropped from my teams meeting because of your wifi. fix this immediately!!!
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ITSTOBYK
(@itstobyk) reported
I have spent far too much of my weekend speaking to and on hold to @virginmedia even when I have got to speak to someone it’s been a horrible customer experience not impressed at all.
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Mark
(@MarkNotagovbot) reported
@virginmedia Hello, I am a new customer paying £47/ month for broadband only. My TV is constantly buffering. The App recommends resetting router but that never helps. I have spent hours on many occasions trying to contact you but never get to talk to anyone. Help! Mark Gallagher
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Sally Golding
(@Sal_Golding) reported
@virginmedia No there are no issues it is only when watching programmes on netflix or on demand
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MrsLaVal
(@MRSLAVAL) reported
@virginmedia your automated system sent a signal to 'fix' my slow Internet half hr ago. I've had zero Internet since. Can I at least have slow Internet again please
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Sean
(@Mrseanc) reported
@virginmedia We contact virgin everyday they just tell us what want to hear but ultimately nothing is done and we are back to square one the next day. We understand that there is a 14 day cooling off period after installation to cancel the contract...