Virgin Media outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Watford, Luton, Stanmore, Borehamwood, Hertford, Elstree, Barnet, Dunstable, Stevenage, Hemel Hempstead, Potters Bar, St Albans, Harringay, and Welwyn Garden City.

City	Problem Type	Report Time
Enfield Town	Internet	8 hours ago
Enfield Town	Internet	9 hours ago
Watford	E-mail	13 hours ago
Luton	Internet	2 days ago
Stanmore	Internet	2 days ago
Borehamwood	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Mel B (@crimimel) reported 2 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

• 
  BuG$y (@browngaybitch) reported 5 minutes ago from Harrow Weald, England

  Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

• 
  Lynn Beattie (@MrsMummypennyUK) reported 7 minutes ago from Knebworth, England

  @virginmedia No outages. Just issues with my line. There has been for 2 months.

• 
  Patricio Simonetto (@PatricioSimone2) reported 10 minutes ago from Tottenham, England

  @virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…

• 
  Peggy Dyer (@Mrspdyer) reported 12 minutes ago from Barnet, England

  @rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.

• 
  ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported 15 minutes ago from Croxley Green, England

  @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

• 
  Ben Shaw (@bendog90) reported 20 minutes ago from Shenley, England

  @virginmedia your business is great when things are working, however I have had terrible service for the last 24 hours- no broadband and differing explanations as to the reason- no follow up and still no connection.. very frustrated this morning as I can’t attend online meetings

• 
  Little_Missy2. MA. History🐝🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌹 (@Missy_Ports) reported 21 minutes ago from Barnet, England

  @SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.

• 
  Ella A Cutler (@angelstorm13) reported 22 minutes ago from Welwyn Hatfield, England

  Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

• 
  robbo (@brobbo55) reported 25 minutes ago from St Albans, England

  @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

• 
  Big E (@lutonmagoo) reported 28 minutes ago from Caddington, England

  @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

• 
  Michal Siewniak (@MSiewniak) reported 32 minutes ago from Welwyn Garden City, England

  Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

• 
  Ella A Cutler (@angelstorm13) reported 34 minutes ago from Hatfield, England

  Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

• 
  Mike Desborough (@mjdes) reported 45 minutes ago from Stevenage District, England

  @virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.

• 
  Angela 💫 (@PrimaryxTeacher) reported 52 minutes ago from Dunstable, England

  @virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.

• 
  David Renton (@david_renty) reported 52 minutes ago from Barnet, England

  @virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.

• 
  Big E (@lutonmagoo) reported 53 minutes ago from Caddington, England

  @virginmedia Yes I don’t know how many times it’s just a red light it’s not working.

• 
  Peggy Dyer (@Mrspdyer) reported 57 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  marco salamone (@marcones87) reported 58 minutes ago from Tottenham, England

  @virginmedia n22 my line is down, this issue is due for the weather?

• 
  Steve Cavinder (@StephenCavinder) reported 60 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Cold (@Javier_Cold_) reported 8 minutes ago

  @Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.

• 
  Mikey Molfessis (@mikey_mol) reported 10 minutes ago

  @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

• 
  Paul Jones (@PaulFJonescom) reported 10 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  Sinead Nash (@nashs) reported 11 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Still me (@Saqqara) reported 12 minutes ago

  @virginmedia friend in the LU5 area has just called and has no internet or phone, do you have problems in the area and if you do any timeframe on a fix?

• 
  James Durrant (@je_durrant) reported 14 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  lucy barnett (@lucebarnett) reported 18 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Lisa CAPTAININO (@CaptaininoLisa) reported 19 minutes ago

  Anyone with virgin media having issues with tv down and broadband in Northampton

• 
  Wozza (@sworrall36628) reported 19 minutes ago

  @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

• 
  Phil Rogers (@PhilRogers57) reported 20 minutes ago

  @trapdoor456 @virginmedia Been with YF from when it was BRSK , no problems re service & if there is maintenance planned you get plenty of notice,Virgin have got too big for their boots,always putting up prices for a Sketchy service,I was with V for over 15 years went to them re pricing not interested