Virgin Media Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1 and AL3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harrow, Watford, Radlett, Enfield Town, Bushey, Luton, Harringay, Finchley, Northwood, Colindale, Wood Green, St Albans, Barnet and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harrow |
Wi-fi | |
| London |
Internet | |
| Watford |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Jason
(@Jason47586641) reported
from
Stevenage District, England
@virginmedia awful website, disgusting service and ignore old customers
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia They are the only ones who can fix it and are good when they arrive at my property
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@LeighRussell @virginmedia @PinnerLocal We have no WiFi - day 9 of a total VM blackout. Engineer supposed to arrive tomorrow. Dreadful customer service @virginmedia.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Gerry Dolan
(@gdolan19571992) reported
from
St Albans, England
@virginmedia our virgin media is down and cannot check status as your page not working, please advise. Thanks
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia I want an engineer to attend ASAP. I’ve had a text saying the fault is resolved but it’s not. I’ve told you that we had a booster fitted in September which was working fine until you did the upgrade in my street last week and now it’s still not working. The booster needs updating
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
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Gary Deane
(@Dean_e1) reported
from
London Colney, England
@virginmedia, I closed my account on 02/02/19 and was assured it was done but I received no confirmation. I have since made numerous attempts sort this out with you yet I am still receiving bills. I was a long standing customer so this is completely unacceptable, please advise
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susan brunton
(@tilly1969) reported
from
Hertfordshire, England
@virginmedia no WiFi signal upstairs help !
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Apparently they are working to fix a performance by 13th... pathetic if true
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Shanil Kawol
(@ShanilKawol) reported
from
Harrow Weald, England
@virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Rafi
(@_Rafi93) reported
from
Harrow Weald, England
@virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).
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David ☮
(@Trantum_UK) reported
from
Luton, England
@virginmedia Area. Joke. Your website service page says no issues with broadband
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James 'Jimmy' Smith
(@jimmysmith_76) reported
from
Dunstable, England
@virginmedia It’s just an area outage. My brother in law in as an engineer in another area but cab check connections and ours is only one out. As i said lady time we had a booster fitted and all was ok until the upgrade was done on our street. 11 days is ridiculous even if it was with the...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick🌟
(@xNickStar) reported
@thuvaaa97 @virginmedia we pay this lot enough to never have to deal with this ffs 😭
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Max Shepherd
(@Max_B_Shepherd) reported
@virginmedia what’s the point in having a wired connection if the internet still fails? Your service is appalling. I got a wired connection so it was more stable yet the wifi has turned off 4 times in the last 24 hours💩
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Tony Szulist
(@TonySzulist) reported
@virginmedia Still on for upgrade. Don't know when. Am OK to cancel & leave if I wish. Am going to give it till mid May to give you chance to sort it but am going to shop around to see if there is any good deals elsewhere, or I may downgrade to just broadband and phone?.
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shane lynch
(@shaneAFC1996) reported
@NeilsonJake @virginmedia @MichaelWalsh_21 poor jake
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WRESTLING
(@jawaid_mr) reported
@virginmedia my wi-fi broadband says weak Security should I get one of the virgin pods do you think that will help it Because when I was with Sky the broadband fibre did not say week security why is that then
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia it says ‘first media service interrupted on my TiVo box. Can you please provide a solution to this problem?
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Ross 🏴
(@RenegadeR0SS) reported
@virginmedia Can you please sort out the issues in the Motherwell area with the broadband? WiFi is going on and off constantly and my neighbours are having the same issue.
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mikasa hauling steel cables
(@aisyah_mahadzir) reported
@virginmedia hey why am i paying for **** wifi
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Phranklyn
(@miitmii) reported
@virginmedia No worries but your service on my broadband was a total mess yesterday, but it looks better today. Please work on it
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VirginNoMedia
(@virginnomedia) reported
@Petrov_989 @virginmedia Yeah, but we don’t care, so that makes it a you problem.