Virgin Media outages and service status in St Albans, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around St Albans, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 9, 8:10 AM GMT+1.
- Internet (51%)
- Wi-fi (24%)
- TV (11%)
- Total Blackout (9%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in St Albans come from postal codes AL2 and AL1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Albans, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Barnet, Stanmore, Luton, Enfield Town, Watford, Welwyn Garden City, Dunstable, Stevenage, Hertford, St Albans, Harrow, Hemel Hempstead, Borehamwood, and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Internet | 3 hours ago |
|
Barnet
|
Wi-fi | 9 hours ago |
|
Stanmore
|
Internet | 12 hours ago |
|
Luton
|
Internet | 13 hours ago |
|
Enfield Town
|
1 day ago | |
|
Watford
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Mike Desborough (@mjdes) reported from Stevenage District, England@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It went down about 45mins ago again and came back about 20mins later.
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia @VirginMediaCC Yes, since the day we signed with Virgin we’ve had our broadband drop out intermittently, I’ve been years trying to rectify it. When it works it’s brilliant, but we seem to go two weeks of good service and a month of intermittent! Call centre said they’ve been aware since June!
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, EnglandVirgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII
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Nick (@N1CKxP) reported from Tottenham, EnglandMy internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.
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Little_Missy2. MA. History🐝🏴🇪🇺🌹 (@Missy_Ports) reported from Barnet, England@SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.
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BuG$y (@browngaybitch) reported from Harrow Weald, EnglandAbsolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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🆎 (@_Brady1_) reported from London Colney, England@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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Vision Elite Media (@vision_e_media) reported from Hertfordshire, England@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Big E (@lutonmagoo) reported from Caddington, England@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Michael Butler (@Michael73942063) reported from Welwyn Garden City, England@virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address
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Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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Patricio Simonetto (@PatricioSimone2) reported from Tottenham, England@virginmedia wifi doesn’t work. It’s impossible to get in touch with them in the phone. The worst internet service I have had…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Bucks (@b0bbybux) reported@SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
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Escape to the Garden (@JanetsEscapades) reported@virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!
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Robert Grieve (@robert_grieve) reportedTrying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺
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Helen Bedford (@helenxbedford) reported@virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!