Virgin Media

Virgin Media Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL3, AL1 and AL4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in St Albans, Hertfordshire, England 09/06/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Luton, Barnet, Hertford, Welwyn Garden City, Stanmore, Enfield Town, Harringay, Dunstable, Stevenage, Harrow, Watford, Hemel Hempstead, St Albans and Borehamwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLuton Internet

Community Discussion

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Virgin Media Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Angell8121 Angell812 (@Angell8121) reported from Stevenage District, England

    @virginmedia Which validates my point that Virgin don’t give a damn about their existing customers and are willing to lose them.

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • Rosie_flute Esther Robertson (@Rosie_flute) reported from Stevenage District, England

    @virginmedia You internet is down in the Stevenage area again

  • Edgarcia2Edwin Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England

    @RachelHazey @virginmedia @AitchandAitchBe I'm cancelling mine too. This company is the worst of its kind. Customer service is diabolical and I've had enough. Never again.

  • charl0tte_br0wn Charlotte (@charl0tte_br0wn) reported from Hemel Hempstead, England

    @virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .

  • JelBoy1 JelPattenden (@JelBoy1) reported from Hemel Hempstead, England

    @virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!

  • Erinthedog Erin Dog (@Erinthedog) reported from Stevenage District, England

    @virginmedia please stop including me in your responses to other people's problems

  • Angell8121 Angell812 (@Angell8121) reported from Stevenage District, England

    @virginmedia I would of preferred to stay but your advisor was not helpful at all and wasn’t interested in keeping me as a customer. I guess we will see if someone rings or not.

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • MikeJoiner1965 Mike (@MikeJoiner1965) reported from Harpenden, England

    @virginmedia Sorry for late reply. I know my sim contract is about to end. When I tried CS I explained the issue I have. I asked if I could cancel the sim when the contract expires during that call. He told me a date to call back. Because of memory issues I forget date.

  • IIXVIIIVII Johnny Alexander Roche (@IIXVIIIVII) reported from Leavesden Green, England

    @itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either

  • Angell8121 Angell812 (@Angell8121) reported from Stevenage District, England

    The staff @virginmedia are so rude. Called to renew my package and was dealt with appallingly. Offering extortionate prices for a lesser package than I already have. Virgin are clearly not interested in keeping their loyal customers. Looks like it’s back over to Sky.#virginmedia

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    @andygoldstein05 @VirginAtlantic Same with @virginmedia worst company in the bloody world.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yongblah Aaron Yongblah (@yongblah) reported

    @virginmedia Hub 3.0, have seen that there is my original hub name avaliable with a message saying 'This WiFi network uses an older security standard that might not protect you'. Is the network with the 2 at the end of it the updated network with updated security ?

  • altwood2010 gerri 💙 NHS (@altwood2010) reported

    @virginmedia Sorry hubby has just informed me that yes we have had a few sound issues with programs having no sound when the TV is switched on & powered up first thing…. Hubby switches the box off and on again and it rectifies this…. But it’s a real nuisance to have to do this every time.

  • jamiemoran32 Omoranio (@jamiemoran32) reported

    @taskmaster Anyone else having issues watching this episode? Didn't record and not available on virgin media.

  • LemonSeals LemonSeals (@LemonSeals) reported

    @virginmedia Purely wifi. Had no issues really before the new one. Watching normal netflix looks like an early polygon game from the 90s, like watching virtua fighter

  • GregHarringtonG Greg (@GregHarringtonG) reported

    @virginmedia Still down. Been down for 20 hours over the past 48, and now there’s a new fault (!?). Never experienced broadband and communication as poor as this

  • BFujer birgit fujer 💙 (@BFujer) reported

    Just got a delightful letter regarding @virginmedia.We cancelled a mobile contract ages ago,they took our monthly DD and yet they want £55 for services we never had or used.Costumerservice is rude as usual and apparently they have no recollection.All R.Branson stands for is greed

  • YasserEljuboori Yasser Eljuboori (@YasserEljuboori) reported

    @VirginMediaIE @virginmedia Already did that U can find info from before through DM, not first time with the service

  • PhilipBrockbank Phil Brockbank (@PhilipBrockbank) reported

    @virginmedia Hey *****, please tell me how it is possible to be in default for a service I've not had for nearly a year.

  • DarrenHeathDJ Darren Heath (@DarrenHeathDJ) reported

    @virginmedia Nope, no tab when I login

  • DarrenHeathDJ Darren Heath (@DarrenHeathDJ) reported

    @virginmedia Going around in circles again, why can’t virgin admit there is a wider problem and explain to their customers what they are doing to solve it, stop making it as if it’s an issue that just I am having