Virgin Media outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, England

The most recent Virgin Media outage reports came from the following cities: Edgware, Enfield Town, Luton, Watford, Barnet, Stevenage, Harringay, Dunstable, Potters Bar, Hemel Hempstead, Elstree, Harrow, Stanmore, Borehamwood, and Hertford.

City	Problem Type	Report Time
Edgware	Internet	4 days ago
Enfield Town	Internet	4 days ago
Luton	Wi-fi	5 days ago
Watford	Internet	5 days ago
Luton	Internet	5 days ago
Barnet	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  David Renton (@david_renty) reported 4 minutes ago from Barnet, England

  @virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...

• 
  Drew Salisbury (@DrewSalisbury5) reported 4 minutes ago from Barnet, England

  [1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]

• 
  Danny Tsang (@DannyTsang) reported 7 minutes ago from Stevenage District, England

  @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

• 
  Laura Cook (@LauraVCook1980) reported 12 minutes ago from Hatfield, England

  @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

• 
  Mansukh (@mmpa4) reported 13 minutes ago from Watford, England

  @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

• 
  Sid M (@smahes4) reported 21 minutes ago from Chesham Bois, England

  @virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom

• 
  Dipak (@dip2ooo) reported 23 minutes ago from Harrow Weald, England

  @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

• 
  John carroll (@Johnboy82903002) reported 29 minutes ago from Barnet, England

  @virginmedia Its a fault in the area, I have been given a fix time of 9am on the 19th for the landline and broadband, now my tv has gone down as well

• 
  LadyKitty McKatfacelady (@ladykittymckat) reported 37 minutes ago from Datchworth, England

  Virgin Customer Services are an utter disgrace! @virginmedia I called on Sunday to get our broadband running (it’s been up and down for over 6 months now!) only to have laughing, singing and screeching in the background that sounded very much like celebrating the demise of HMQEII

• 
  🆎 (@_Brady1_) reported 41 minutes ago from London Colney, England

  @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

• 
  Mira Burton (@MiraBur44156853) reported 42 minutes ago from Haringey, England

  @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

• 
  Danté Banks (@Dante_Banks) reported 44 minutes ago from Tottenham, England

  @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

• 
  Niro Knox (@niroknox) reported 44 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Mel B (@crimimel) reported 45 minutes ago from Welwyn Garden City, England

  @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

• 
  Sandeep Pandya (@spandya1) reported 48 minutes ago from Watford District, England

  Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

• 
  Lynn Beattie (@MrsMummypennyUK) reported 50 minutes ago from Knebworth, England

  @virginmedia I am stuck in a broadband contract with u. The upload/download speed is awful. 25 hours to upload a 20 minute video to youtube. 2 mths ive had these issues. Your customer services and fault department cannot fix it. 45 mins on phone. 6 day wait for engineer. Angry.

• 
  Michael Butler (@Michael73942063) reported 55 minutes ago from Welwyn Garden City, England

  @virginmedia @LutzSchueler please help me here i am an O2 monthly paying customer , I’ve had a virgin email address for over 23 years and they just closed it no notice , or warnings and your team hides behind a policy that didn’t exist when i first got my virgin email address

• 
  Peggy Dyer (@Mrspdyer) reported 55 minutes ago from Barnet, England

  @virginmedia Also raised it in web complaint form which didn’t work. Web complaint form hasn’t worked for 2 months. Then sent letter and still no response. 2/

• 
  Steve Cavinder (@StephenCavinder) reported 55 minutes ago from Bricket Wood, England

  @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 58 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam ☄️🔥🏳️‍🌈 (@cleantethemiser) reported 43 seconds ago

  @virginmedia is there a power outage as some of my channels are missing such as Sky Crime, U & Gold? I've been on the ChatBOT for three hours with no reply and no answering the phone.

• 
  Frankie Mary (@piggywiggiewoo) reported 4 minutes ago

  @virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service

• 
  👾 (@Omersaeela) reported 5 minutes ago

  Hi @VirginMedia, my account has been locked and I’ve been trying to contact support for 2 days now with no response. Calls are not being answered at all. I urgently need help setting up my new WiFi device. This level of support is really disappointing. Have no option 👎

• 
  Brianlfc0210 (@brianlfc0210) reported 5 minutes ago

  @virginmedia whats going on with your service in the RM area

• 
  Dgjbear (@Dgjbear1) reported 6 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  John Cameron (@bhoyjohn1888) reported 8 minutes ago

  For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

• 
  Leedipus (@Leedipus) reported 10 minutes ago

  @djacid25 @virginmedia In 2019 Virgin started charging me for Internet that I wasn't receiving in December. By the end of Jan I had an engineer admit there was no way I'd have an active service until April and they were planning on just stringing me along until then. Find a different provider ASAP.

• 
  Alex Murray (@bravemongoose) reported 18 minutes ago

  Hi @virginmedia I am trying to cancel my account, but no one is answering your phones and your web chat totally broken. Do I really have to send you a letter to cancel?!

• 
  RogerSmithUpInThisBitch (@JustAnAlienOk) reported 22 minutes ago

  @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

• 
  Limited (@Itslimiiited) reported 26 minutes ago

  @JordanPsych_ @virginmedia im on a constant 30 ping on uk host **** is cooked, maybe they respond