Virgin Media outages and service status in St Albans, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Virgin Media generated 34 outage signals in the last 24 hours around St Albans, including 34 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 12:12 PM GMT+1.
- TV (49%)
- Internet (28%)
- Wi-fi (15%)
- Total Blackout (4%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Albans, England
The most recent Virgin Media outage reports came from the following cities: Hatfield, Elstree, Watford, Hemel Hempstead, Luton, Stevenage, Dunstable, Enfield Town, Hertford, Harrow, Harringay, Borehamwood, Edgware, Barnet, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 minutes ago |
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TV | 6 minutes ago |
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TV | 6 minutes ago |
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TV | 7 minutes ago |
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TV | 13 minutes ago |
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TV | 14 minutes ago |
Nearby cities with recent reports
5 recent signals
5 recent signals
5 recent signals
4 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England@virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England@virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼
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Danté Banks (@Dante_Banks) reported from Tottenham, England@lottiebirkin @virginmedia Awful company with the worst customer service. 😬
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⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England@virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??
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Sid M (@smahes4) reported from Chesham Bois, England@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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Z (@PrivArsenalFtbl) reported from Tottenham, EnglandI give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Bhaven Dusara (@Fatty_Koo91) reported from Harrow Weald, EnglandHow can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Ben Shaw (@bendog90) reported from Shenley, England@virginmedia I’m still stuck. No one answering the phone - my internet is down and I can’t get any service .. really need one of your service team to call me please on 07850 647 490
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia I’ve given up for tonight. I’m struggling to deal with a company that has lied on record and taken money wrongfully out of my account. @MartinSLewis help!
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Sandeep Pandya (@spandya1) reported from Watford District, England@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Drew Salisbury (@DrewSalisbury5) reported from Barnet, England[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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Paul Swain (@PaulswainDJ) reported from Kings Langley, England@virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.
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Spencer Millbery (@SMillbery) reported from Harrow Weald, England@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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David Renton (@david_renty) reported from Barnet, England@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Salmongymnast (@Danny_f1_fan) reported@virginmedia why is your Internet been down in tq1 for 3 days ??
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Johnald McDicko (@McDickotheRed) reported@virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy
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Karen’s Tweets (@LorryLocket) reported@virginmedia Thanks but when I try to access emails via logging into MyVirginmedia it says my email account doesn’t exist. Will this still help?
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Roland Hesz 🎸⛩️🏳️🌈 (@rolandhesz) reportedHey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.
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mike henry (@MikeHenry58) reportedDoes anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬
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kevin cox (@kevin_cox9211) reported@virginmedia can not contact virgin by phone tv channels playing apps not working right. What's going on.
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Balvennie999 (@balvennie999) reported@virginmedia Hi. My TV service is not working. I cannot get through on the phone and online it says you cannot find my account. How do I resolve this?
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.
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Greg Eden (@EdenGreg) reported@status_is_down Virgin media Down TV not working in Lincolnshire
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Brenda Malloy 🇮🇪🇵🇸🎶🎶🎶 (@dubliner24) reported@VirginMediaIE @virginmedia your new 'work' is substandard, a coiled electrical line blowing around over my house striking other lines making abominable noise putting electric circuits out, not to mention the obscene euros u charge for not providing service. Cancel my account.