Virgin Media

Virgin Media Outage Report in Caddington, Central Bedfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Caddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Caddington, Central Bedfordshire, England 05/31/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Caddington, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Hatfield, St Albans, Luton, Hitchin, Letchworth Garden City, Stevenage, Dunstable, Hemel Hempstead, Harpenden, Welwyn Garden City and Flitwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomHatfield TV
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomSt Albans Internet
United KingdomLuton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Caddington, England

Latest outage, problems and issue reports in Caddington and nearby locations:

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service

  • andyjeffries Andy Jeffries (@andyjeffries) reported from Stevenage District, England

    Better get your refund chequebook out tomorrow @virginmedia ! #ufc257 PPV down!!!

  • Angela444_R Angela 🗺✈️🚇🚘🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Angela444_R) reported from Dunstable, England

    @virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the

  • l_m_h_76 lee hamilton (@l_m_h_76) reported from Stotfold, England

    I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI

  • ritu2009 Irma Ritu Arora (@ritu2009) reported from Harpenden, England

    @virginmedia horrendous customer service, no wifi despite 100mb speed I am paying for

  • Moyraluton Moyra Campbell (@Moyraluton) reported from Luton, England

    @virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,

  • SusanBailey63 Susan Bailey (@SusanBailey63) reported from Stevenage District, England

    @virginmedia what do I have to do to actually be able to communicate with you? Been trying since the beginning of January to no avail - calls unanswered, messages and emails ignored. If I cancel my direct debit today maybe you’ll soon respond 😡

  • adove109 Aran Dove (@adove109) reported from Stevenage District, England

    @virginmedia Hi, so atleast once a week my internet stops working... I’ve done the usual reboot etc. Last time I rang up because I’ve had enough of it, especially with my package going form £28 to £43. When I rang the technician done some kind of reboot to help stop this problem.

  • drjawor Michał Jawornik (@drjawor) reported from Letchworth Garden City, England

    @virginmedia But it’s not working.

  • mjdes Mike Desborough (@mjdes) reported from Stevenage District, England

    @virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.

  • CuttingDawn Dawn Cutting (@CuttingDawn) reported from Bricket Wood, England

    @virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!

  • stuartshawcross stuart shawcross (@stuartshawcross) reported from Berkhamsted, England

    Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    No info from contact centre staff - not able to help and told not getting compensation @virginmedia @MoneyTelegraph text yesterday say resolved, call today to say text sent in error - new resolve date of 18 feb. No explanation. No help. Slow and broadband cutting out.

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.

  • Mikeedpembo MikeP (@Mikeedpembo) reported from Luton, England

    Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    Hi @virginmedia having constant broadband issues AL1 St Albans. I’ve logged numerous calls and now the text service isn’t responding to me. Internet cuts in and out all day. Was told would be fixed on 13th but now no one is answering the phone. I’ve tried to call again today but

  • Halo1975 Simon Hale (@Halo1975) reported from Luton, England

    @virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    @virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?

  • harrydotcom_ HK (@harrydotcom_) reported from St Albans, England

    @virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Tattersall Andy Tattersall (@Andy_Tattersall) reported

    @virginmedia I have switched to a new phone after a text chat and was promised the chat dialogue via email after the session - I never got it. I was told I could get cashback for my old phone. Have put in a data request and been told it will take a month. I want the chat log now.

  • clxudy_cj Young Simba🔥 (@clxudy_cj) reported

    I sincerely hope virgin media suffer as much as they’re making me suffer **** so stupid ffs

  • JoanneBircsak Joanne 🎿♥️ (@JoanneBircsak) reported

    @virginmedia I have just been asked to confirm my debit card details ? Including my csc code ? Why do you need that? I do not pay using my card ? I never have?

  • Jam3sBarton James Barton (@Jam3sBarton) reported

    @LycamobileUK @LycamobileUK I'm STILL waiting. Last chance or I'm going to switch his phone back to virgin. Sorry for leaving, my bad @virginmedia

  • KevinCh58129396 Kevin Chun (@KevinCh58129396) reported

    @virginmedia please DM me the email address for your CEO. I have complaint to register with them direct.

  • sooty2101 Andy by Name (@sooty2101) reported

    @virginmedia I’ll ring customer service as it’s seems a discount may have come to an end I can’t afford eighty quid a month it’s just too much

  • Gwennbroc Gwen Broc (@Gwennbroc) reported

    @virginmedia my broadband has been down since last Sunday (live in N1)...tried to call and report the issue but no update?! Have had to buy extra data to carry on wfh, DREADFUL!

  • TrussellsB Trussells butchers (@TrussellsB) reported

    Virgin business internet down !!! 4 calls to virgin no one calls back shocking service #virginmedia

  • PhoebeCW26 ℙ𝕙𝕠𝕖𝕓𝕖 (@PhoebeCW26) reported

    @virginmedia No there isn’t, it says there’s no issues. However, when I called it said that there were works being done and they will be completed by 10.50am. I was sent a link when I called but it says that link has expired even when I try chrome.

  • PhoebeCW26 ℙ𝕙𝕠𝕖𝕓𝕖 (@PhoebeCW26) reported

    @virginmedia my wifi is not able to pair ( the arrows icon flash green, then blank for a bit while the bottom bar which is usually white stays green). Please help…I have so many meetings that this is messing up! I have checked the service outage page. SE22