Virgin Media Outage Report in Caddington, Central Bedfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
E-mail (7%)
-
TV (6%)
-
Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Hemel Hempstead, Welwyn Garden City, St Albans, Berkhamsted, Dunstable, Flitwick and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Letchworth Garden City |
||
| Hemel Hempstead |
Internet | |
| Welwyn Garden City |
Internet | |
| St Albans |
Internet | |
| Letchworth Garden City |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
-
Martin Sloan
(@MrMartinSloan) reported
from
Stevenage District, England
@virginmedia when’s your messaging service back available. I’m waiting to find out how I can end my contract? because it’s become so expensive but can’t get through on the phone and now can’t even use the messenger service
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
-
Mariam
(@Maz_1977) reported
from
Luton, England
@virginmedia the absolute worst WiFi provider
-
Rob Armstrong
(@RobArmstrong8) reported
from
Chesham Bois, England
@virginmedia Any chance at all, after wasting most of the evening trying to get through to you, that you can sort out an ongoing problem please!
-
Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
@virginmedia I am having trouble with my broadband which is affecting my Tv service (itv hub, bbc iPlayer) as I can’t speak to anyone via the phone can you please advise what I need to do?
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
-
Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
-
Erin Dog
(@Erinthedog) reported
from
Stevenage District, England
@virginmedia Thanks for the reply, 40 mins on hold to the call centre, the network connection had been lost, was talked thru resetting it. All working now.
-
James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
-
David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
@virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
-
Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
-
Scott Westron
(@ScottWestron) reported
from
London Colney, England
@BeanToast @skytv @virginmedia Wait till you encounter VM’s customer care ***********.
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
-
lee nightingale
(@Nightingale_Lee) reported
from
Northchurch, England
Does anyone know someone that works at @virginmedia in a position within the broadband team that could help us get an assessment of our private road done for installation of their broadband. We’ve registered on their website and emailed them but not getting anywhere.
-
Natasha Bowey
(@NatashaBowey) reported
from
Hatfield, England
Please @virginmedia I need your help!! Been on hold ages now!!! This is not fair on your paying customers!! Just bloody answer your phone!!
-
Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Smith
(@AdamSmi19917054) reported
@virginmedia and incidentally, at about 10am today I was "guaranteed" that an engineer would be out today by 2pm and would fix this issue and that they would come and speak to me when here, it's 4pm and hasn't happened
-
Paul
(@TTPigTT) reported
Coming up on 2 hours waiting to be joined by the @virginmedia CUSTOMER RELATIONS team. Still, only have 2 hours and 20 minutes left before they close for the day and I have to yet again go through the whole song and dance to get through to them tomorrow. Their reputation is 💩
-
Mert Brown
(@MertBrown) reported
@virginmedia That they can’t explain why you have taken the money you have but equally don’t know how to resolve it. It seems that no one at virgin can help. I bet if I cancel my direct debit to redress what I am owed someone would be quick enough to resolve it then
-
Colin Timbers
(@col_1871) reported
@virginmedia So this is the problem with @virginmedia any complaints / requests for help seem to disappear into the ether. I am reliant upon these services for work, let alone the fact nothing works in the house with any reliance.
-
TokensDeals LLC
(@TokensDeals) reported
@rohan212003 @virginmedia They are a **** internet provider not much else to say
-
Cult Chelsea
(@cultchelsea) reported
.@virginmedia no internet in our postcode for almost two days. They keep knocking back the estimated fix time- was 12pm yesterday and incrementally pushed back to 8pm today. All info we continue to get is ‘an engineer is on their way’. Need a more detailed update. #virginmedia
-
Lynn Cullumbine
(@LCullumbine) reported
@virginmedia I have cancelled my service and moved house
-
Gary McLean
(@Chiefmclean74) reported
@virginmedia customer service and handset trade in is a joke. Offer one thing and then totally change the offer. Give customer the contact number for Bright Store which is not recognised. Should have trusted my instincts and went with another network. 🤬
-
Adam Smith
(@AdamSmi19917054) reported
@virginmedia 1) upon joining, didn't deliver on scheduled day, no notice, waited in whole day, response after 5mths... "sorry, looks like it's working now though so we've closed the case" 2) we are incorrectly connected to the neighbours power, keeps getting rescheduled to fix from start Apr
-
Mrs D #HatterInLondon
(@laura_scfc) reported
@virginmedia I don’t want to go to a forum. I’m longer a customer of yours I just want to bank your cheque!