Virgin Media Outage Report in Caddington, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Stevenage, Hemel Hempstead, Luton, Letchworth Garden City, Welwyn Garden City, St Albans, Harpenden, Dunstable, Chesham, Hatfield and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Internet | |
| Stevenage |
Internet | |
| Hemel Hempstead |
Internet | |
| Luton |
Internet | |
| Letchworth Garden City |
TV | |
| Letchworth Garden City |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dawn marie
(@fulbut) reported
@virginmedia Hello #virginmedia again, I’m still waiting for someone to contact me about this ongoing issue. I had some kind of generated response which had no relevance to my complaint and when I replied it sent the same generated response. My contractors need paying for fault you caused.
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Tauqeer Ahmed
(@TawquirA) reported
@virginmedia @VirginMediaCorp Poor experience whilst contacting your customer support centre, first it took 4 attempts to speak with someone & then a poor handling by your rep. NOT HAPPY 😡
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Anton
(@antononon) reported
@mlambourne @virginmedia and in case you were going to call about this: CS say Netflix will defintely bill VM despite the emails saying otherwise even if your Netflix account has defaulted to a back up paymernt method. i.e. customer service have no idea what's happening and are ignoring this issue
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Colin Mathie
(@madnutter0102) reported
Has anyone on my timeline subbed to the Premier Player, i want to watch LaLiga tv, but for some reason Virgin Media shut the tv channel down a while ago?
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A.P
(@Amit91987) reported
@virginmedia I had a missed call from VM, I have called back but need the agent to call me back. Can you help please?
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Tedlewisdaly
(@tedlewisdaly) reported
@virginmedia So your text staff are as useless as the rest after waiting all this time having to do security 3 times and go through my issues again they have told me to call. Can no one help? I'd like someone who deals with complaints to get in touch. I will likely be cancelling my contract.
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Tris Kennedy
(@Tristran3) reported
@virginmedia So I imagine my bill will reflect that this month? A week in the school holidays with 4 kids and no Internet access without even attempting to fix it is not good service at all.
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A l e x
(@alexalderthay) reported
Hey @O2 I'm currently a @giffgaff customer but there EU roaming policy is terrible. Is it true if I'm a @virginmedia customer, I'll get double data and 25gb roaming when on holiday in the EU?
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Sharon
(@Sharon79533318) reported
@virginmedia @VirginMediaIE Checker is inaccurate and your SLA on engineer responses the same. 3 hours onto virgin and they want to check if there is an outage? My neighbour called Virgin they have no alarm due your your lack of service. What is the biggest challenge here CASE 10787757 to send an engineer
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Bomernee TV
(@Bomernee) reported
@virginmedia funny how the email i have dated the 27th June and the mistake happened just outside that time frame. No problem with the box. As I explained and told your relentless sales staff I don't watch television. I have no use for it.