Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Letchworth Garden City, Harpenden, Hitchin, Hatfield, St Albans, Dunstable, Welwyn Garden City, Flitwick and Tring.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Letchworth Garden City |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia I don’t have a problem with mine. I changed it to a different router a couple of years and all of the problems that everybody experiences; such as dropping Wi-Fi disappeared.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@StephenD1402 @virginmedia It’s the router Steve. The free Virgin router is the problem. Buy a new router from someone like Asus and turn the Virgin one to Modem mode. Should solve most problems.
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Chadwick
(@rockminer52) reported
Virgin Media's terrible reputation for customer service is well deserved. It has been stealing money from my vulnerable 92-year old mother in law for months. Trying to get this resolved for weeks at executive complaints level. It makes promises and then does nothing #virginmedia
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Jack Ryan
(@AnEnglishMuffn) reported
@virginmedia I have spent over 7 hours on hold to Virgin Media customer service this week. I have been transferred over 20 times and now I have had a manager hang up on me for the second time. This is beyond a joke. My next complaint will be to CISAS
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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As Sparks Fly Upwards
(@fitzjohn1010) reported
@virginmedia Having said that, do you not think you could have ascertained I was getting the TV360 service (which we having to wait till tomorrow for), before you unsubscribed us from our previous service?
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rob gould
(@robgonzogould) reported
@virginmedia No it said it was fine, but believe me it isn’t, I know this is a WiFi problem, I’m not prepared to pay for a booster, I can provide readings of the poor WiFi speed if necessary
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Sundus Saeed
(@SundSaeed) reported
@virginmedia When we first joined they said they had misspelt the email then I corrected it but they are still favibg issues. We have literally no record of any bills that we have paid and contract. We were also offered a voucher for Amazon which we never did upon signing up
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Hatsune Gaku
(@Gakarium) reported
@virginmedia Hi there, i'm not a customer since im from overseas, but i'd like to talk to you about someone trying to gain access to my Twitch account through your service. I can find no way to contact you with email or chat. Possibly a VPN user, but its still uncomfortable.
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Sundus Saeed
(@SundSaeed) reported
@virginmedia No as I said before we don't have any contract and we never receive any bills.
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LetsGo
(@L375G0) reported
@virginmedia No problem, just literally text that number the issue ?
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David Anderson
(@danderson_96) reported
@virginmedia Hi. That link says there are no broadband issues in our area. The service is still very slow.