Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, Dunstable, Hemel Hempstead, Chesham, Luton, Great Missenden, Shefford, Stevenage, Welwyn, Letchworth Garden City, Hitchin, Flitwick and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| St Albans |
Total Blackout | |
| St Albans |
Internet | |
| Dunstable |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi I’ve tried using the link you sent to fix our problem but it keeps just turn off and restarting itself. It happens whether we watch live tv or recorded programmes.
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi virgin just rang the phone number you have gave us to call but we went through using the key pad and then all you said was we will send a text message with way to fix which don’t work.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia my contract has finally been resolved. 3 hours of phone calls in 24-hrs (including phone being cut off 3 times) 6 hours of WhatsApp Failure to honour contract offers. Shambles of a company. Worst customer service I’ve ever experienced. #virginmedia #fail
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia It’s coming up to 3 hours wait on WhatsApp on TOP of 3 hours of phone calls. Do your teams compete for the worst service levels @virginmedia ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia So @virginmedia what do I do when your phone team tells me they can’t do anything and it’s down to the WhatsApp team who don’t do anything ? What is the next turn? I have a contract offer I want to accept but can’t ?
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Not ‘sorry hit you’ll need to get into another queue for hours and hours because it’s another team and we can’t help you’ That is not how to treat customers. In any business. Someone needs to take ownership of a situation. Truly terrible customer service. #virginmedia
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Vision Elite Media
(@vision_e_media) reported
from
Hertfordshire, England
@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia No an engineer came to my house. He could not fix it. Rebooting will not help. Please read my original tweet.
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia None. Last three phone calls were cut off. I don’t really want to phone again, spend 20 minutes only to be cut off again. Can you help ?
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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John Aitken
(@johnait72020789) reported
from
Stotfold, England
@virginmedia Hi yes I’ve check all cables are in correct and I’ve turn off from socket and removed plug then put back the plug after 30 seconds but it didn’t help it still turn itself off twice after doing it.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Sorry but the old ‘we don’t have email addresses’ doesn’t work. Everyone does. It’s just company policy not to hand them out. The key issue is that with this level of service, someone should say ‘leave it with us, we’ll look into it and someone will get back to you’ 1/2
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia any chance of a useful update on service in SG1. Got no internet or TV. Status hasn’t been updated yet apparently an engineer has been working on it for over an Hour.
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia Totally shocking service from your team today. Nearly 2 hours of calls. Cut off; not being put through to disconnections and effectively being called a liar. Interested @virginmedia ? @MartinSLewis one for you
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@virginmedia Again i did all this before the engineer visit. Ive been having issues since July. I need to speak with cancellations team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Walker
(@TechnoWalker) reported
@MahaRafiAtal @virginmedia I would advise to go straight to offcom. I’ve been having issues for the past 7 months which are still unresolved
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Duff
(@BerbaDuff) reported
A year ago @virginmedia dug up my whole street to install fibre for broadband. Today @grainconnect have started digging up my street to lay their own fibre. Do we think that this might be one of those instances where privatisation doesn't work? #privatisation #disruption
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Tiffany
(@lazy__goth) reported
Hi @virginmedia is there a known broadband issue in BS5? It’s SO SLOW and has been all day, not getting any box errors on diagnostics
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Charlie Gee
(@Charlie_A_Gee) reported
@virginmedia It says I’ve been ‘enjoying a lower price’ but that’s coming to an end. Here’s the thing. If I enjoyed it, and your service hasn’t improved, why would I want to pay £62 a month, rather than £47? A real puzzle. Happy to go elsewhere, I’m just bemused.
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Sophie Cardy
(@Azilecardy) reported
@virginmedia Yes I have looked. That doesn’t seem to help. The phone just keeps ringing and ringing.
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Steve
(@Fireyginge) reported
@virginmedia Pony! Pony tv pony service! Your a mug! Service being cancelled! Typical check services in your area! You my friend are an absolute **** jockey!
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Andy Phillips
(@APhillips1962) reported
@virginmedia Unfortunately no those are the hours I’m at work Is this a lie fault fault in modem or what’s e min was working then three days ago had issues with everything thought it due to heat day after net and tv ok but phone nope
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Charlie Gee
(@Charlie_A_Gee) reported
@virginmedia Strange. I’ve been a loyal customer for 10 years+. Don’t get me wrong, I’m sure I’ve signed your little forms, but… Why would anyone stay with the end of this contract when new customers get it (marginally) cheaper? Just let me carry on giving you money for an average service.
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Maryam Khan
(@MarKhan22) reported
@virginmedia no Internet since midnight in Birmingham. No issues with our router. Is service down reporting so many ppl reporting net is down but it seems u r last one to know ur service is down.
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Michael Edmund Kelly
(@Gridstip) reported
@virginmedia Hi there rh I'm glad that my confirmation of the technical problem's appreciated I must say that's a conscientious little checklist you've typed for me I'm afraid it would simply be too much trouble to comply though As I've already stated, I am no longer really all that concerned