Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Henlow, Letchworth Garden City, Baldock, Welwyn Garden City, Dunstable, Stevenage, Ampthill, Hemel Hempstead, St Albans, Flitwick, Hitchin, Hatfield, Chesham and Berkhamsted.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Nuba (@nubasutra) reported from Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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Angus Teee (@AngusTeee) reported from Welwyn Garden City, England
@virginmedia It is resolved, thankfully, but some information about what was going on last night would’ve been helpful. Your website either claimed there was no problem (when there obviously was) or wouldn’t function. All you need to do is let your customers know what is going on ...
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stevie hind (@steviehind) reported from Stevenage District, England
@virginmedia why is it so difficult t change my package on your website. I understand your phone service is busy, but it shouldn’t be so hard to navigate on the website
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Shelbs Rist (@shelbsrist) reported from Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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Jess Fisher (@jessfisher10) reported from Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
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craig stichbury (@craigstichbury) reported from Upper Sundon, England
@vmbusiness hi we have an outage on a business dedicated line ruddy joinery mk455bs stuck on hold for support with no answer can you advise what the issue is please.
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benj clews (@benjclews) reported from Letchworth Garden City, England
I can’t figure out who the biggest ******* is: the previous owners of our new house who didn’t bother to cancel their Virgin Media broadband account or @virginmedia who won’t set up my broadband until they cancel it #incompetentTwats
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dicky jones (@dickyjones88) reported from Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Edwin (@Edgarcia2Edwin) reported from Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Nuba (@nubasutra) reported from Welwyn Garden City, England
@jay_rutherford @virginmedia I have the same issue. No connection for 5 days now. I can't work this is a huge problem. Can't get through to anyone. I need this sorted ASAP
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Nuba (@nubasutra) reported from Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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Tony (@tony_cop) reported from Ampthill, England
@maesozinha @virginmedia They don’t answer this question for some reason. 🤔. But use this virus for an excuse for poor service and slow response times.
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Becky (@beckybaldock77) reported from Baldock, England
@virginmedia bill was supposed to be reduced to accommodate the lack of Sky sports, bt sports etc etc etc. But no. Great. Thanks. Final nail in the proverbial coffin. Customer loyalty accounts for nothing with you. Will be looking to go elsewhere.
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Jason Flynn (@jasondflynn) reported from Letchworth Garden City, England
@virginmedia hi guys. your website states you are open till 10 pm but I phoned and the automated response says that you’re closed.Also trying to do the live chat on your website is just a BOT. Very annoying and useless. Help.
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D A N (@DannyJamesEarls) reported from Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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Jamie Carbin 🤔 (@JamieCarbin) reported from Luton, England
@virginmedia Absolutely useless! Was on hold for 50 minutes and suddenly you terminate the call. I’m sure if I cancel the direct debit I’ll hear from you quick enough! 🤬
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lee townsend (@allcarpentry4u) reported from Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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dicky jones (@dickyjones88) reported from Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Amanda (@lavallinamanda) reported from St Albans, England
@virginmedia having real issues with broadband who can we connect with
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Lee Badham 🏴 (@b4ds_73) reported from Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jc (@gnomoeoffice) reported
@virginmedia Hi, we are at our wits end trying to get help from Virginmedia for 86 yr old father in law. He has dementia, no idea of passwords no email. My husband has registered power of attorney with Virgin but trying to get help to change the account is impossible, it just rings no answer.
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Andrew Creer NAMMT(RM) (@AndrewMassage) reported
@virginmedia But you make it impossible to cancel the contract - my wife has been trying for over 24 hours now and you keep saying the information she is providing is incorrect - it beyond frustrating 🤬
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George Messa (@georgemessa) reported
@virginmedia We reboot it all the time to try and fix it but it only ever works for a few hours. Rebooted a few days ago I think. I haven't been told about a BQM so that would be good. I also would like to find out about getting a booster upstairs so I can run a wired connection
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neal b (@goonerneal) reported
@virginmedia It’s following on from the beginning of these messages, I had a engineer out Saturday 15th and unfortunately he couldn’t rectify the problem, said somebody else would need to come out and sort it but I’ve heard nothing since ? I’m now paying for 1gb and not getting it ?
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chris maher (@chrismayoman11) reported
@virginmedia worst service ever broad band and tv deal up in 2 months will be cancelling the lot and moving to @sky if they have good deals 😜
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John Nicol (@MrNicol1) reported
@virginmedia I rang to cancel on 9 Dec and agreed cancellation date was 8 Jan. attached what’s app capture confirms. Yes can chat between those times, but would need 15 mins notice of call time.
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Sarah Louise Robinson (@slrtheauthoress) reported
@virginmedia Nope. Your engineers keep telling us they are coming out to do works — like today — we call to confirm, they confirm it’s happening and then it gets cancelled with no warning. Todays installation has now been pushed to 8th feb with no resolution.
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George Messa (@georgemessa) reported
@virginmedia It's just so unreliable, the speeds fluctuate so much that it makes it so frustrating to use. I've spoken with your customer service teams before and they always want to do a speed test, which doesn't reveal the nature of the problem
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emma may (@BallardEmmamay) reported
@virginmedia Do you mean these this PDF? I do hope that you are not insulting my intelligence along with the horrific customer service I have received. I believe I am being treated unfairly and being deliberately left in financial hardship as a way of penalising me for leaving Virgin Media
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kevin o connor (@kevinoconnor26) reported
@virginmedia The link does not state a time Have received a text now saying fix time expected to be 26th of January by 13.00 We have been told this several times