Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Chesham, Luton, Stevenage, Flitwick, St Albans, Henlow, Shefford, Dunstable, Hemel Hempstead and Hatfield.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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CMcC
(@scotinhitchin) reported
from
Hitchin, England
@virginmedia Your messaging service is a bit of a joke isn’t it. Round and round in circles repeating myself as you never have a full conversation with the same person #badcustomerservice
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weathers_16
(@weathers_16) reported
from
Harpenden, England
Wow @virginmedia probably the worst service and rudest staff I have ever come across
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
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Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
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Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
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weathers_16
(@weathers_16) reported
from
Harpenden, England
@virginmedia Loyal customer spoken to in rudest terms and paying double new customers
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fergal
(@fergal_rarkey) reported
from
Hitchin, England
@virginmedia hi, I’d really like to enjoy all the amazing things you tweet about, however, I have to reset my hub twice a day to get 20mbps whilst Iam paying for 200. I’ve told my my kids I’d sort it but I have absolutely no idea how. Please help
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Hemz
(@HemzahAhmed) reported
from
St Albans, England
@virginmedia Well that is the thing...it has been resolved by myself. I want to know why this keeps happening, whether you keep logs/traces of activity on the router and whether you can proactively monitor my connection to see where the issue is as it arises...as it is sure to do so!!!
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Tony
(@tony_cop) reported
from
Ampthill, England
@virginmedia @seanfitzy01 He’s right though. I was on phone for 50 minutes. With my problem still not being solved. Just keep getting fobbed off
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Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
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Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
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Ryan West
(@NinRyan) reported
from
Letchworth Garden City, England
@virginmedia my WiFi has been shit all week and has been completely down since at least 2pm today. Help me
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Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
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Anne Buckland
(@AnneHBuckland) reported
from
Letchworth Garden City, England
@virginmedia We did this, then spent an hour on the phone to your customer services, to be landed in a worse place than when we started, and told they couldn’t help :-(. When we tried to log a complaint, the complaint form errored and told us to call #frustrating #shoddyservice
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
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Munira Wilson MP
(@munirawilson) reported
from
London Colney, England
I'm aware that many residents in #Hampton, #Whitton #Teddington who are Virgin Media customers may not have lost phone, broadband & TV service. I've been in touch with Virgin who say it's due to a third party cutting through a cable and they are working to resolve the issue.
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Fred McBreen
(@FredMcBreen) reported
from
Hitchin, England
Just wasted half an hour of my life on a call to @virginmedia support. WiFi not working and after a very long call I was asked to call back again to fix. No thanks. Time for a beer
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Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
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Toby Weston
(@jamanifin) reported
from
St Albans, England
@virginmedia I wouldn’t look forward to my response, it won’t be complimentary. You consistently give poor performance over wired connections and your customer service peps seem to neither care nor be in a position to do anything. I pay £46 per month for the privilege!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TOM
(@wrigs91) reported
@virginmedia your service is terrible, two times a day for 3 days my internet has gone down! I watch television through my PlayStation and you lot interrupt it im@paying a subscription for that and internet and you seem to be the problem! Terrible terrible service
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scp
(@hp19320123) reported
@virginmedia @virginhelp Yeah it’s working fine now. This is the second time it’s happened and I’ve had to take holidays as my employer is not paying me when it’s an issue at my end. What’s Virgins compensation policy for working from home and you have no internet to do your job??
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Nigel
(@nigej72) reported
@virginmedia Hi, I have called at least 3 times over the last month or so, firstly having to hold on for a long time ( understand covid issues), but never get issue sorted. I called to see if you have the new WiFi pods as both my son and I work from home and WiFi an issue, but main problem is
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Phil Cripps
(@phil_cripps) reported
@virginmedia I suggest you investigate all the telephone calls I have made there are plenty of error codes I'm experiencing and not one of virgin media abroad have been able to help but they ate good at being rude
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Dave | 🇬🇧📌
(@Nessman1988) reported
@virginmedia shocking service, no Wifi (working from home impacted since 6am) and no TV (football tonight will be missed) and no resolution estimated until 01:15 tomorrow morning. Best bit I can’t even log in to the pathetic website to register loss of service!
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Rich 💙
(@Richard7Hill) reported
@tufnelljimmy @virginmedia Same here not as bad, from 350 mbps (got M350 ) to 60-80 mbps
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Ant6419
(@ant6419) reported
@virginmedia am working from home and working night shift my broadband coverage has been shocking this week and been very difficult to do my job. Tried to raise a complaint on line this is impossible too. when you ring at night you are closed. 24/7 world these these days.
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Kat Jew
(@kat_earp) reported
@virginmedia Given that my Internet has just gone down again, you would probably need to half my package cost and literally guarantee reliability for me to stick with your service. So I'd say its unlikely.
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Nash345
(@Nash_345) reported
@virginmedia Bad customer service..glad I’m nearly out of contract for a service where I’m getting 8mbs on a wired connection..my mobile oboe is faster..have complained but nothing resolved..liked virgin but time to move to BT.. thank you virgin for looking after your existing customers
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Natalya Redding
(@natalya_redding) reported
I've been receiving very poor signal from my @virginmedia hub for the past month but the automated on voice on the phone tells me to just restart before hanging up. Have followed all advice on 'Fixing slow speeds on your devices' with no good result. Please can someone help?