Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Dunstable, Stevenage, St Albans, Letchworth Garden City, Welwyn Garden City, Chesham, Flitwick, Hitchin and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Dunstable |
Internet | |
| Stevenage |
Wi-fi | |
| Luton |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Yes I have spoken to your tech guys. I have tried everything they suggested to no avail. All they say is I need to pay £5 extra a month for a booster which I think is unfair as I have done nothing to cause this issue
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Thanks. I’ve clicked the link but it only tells me there is no known issue. Is it possible to speak to a human being, please?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Paul Clayton
(@PaulClayton25) reported
from
Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
Hi @virginmedia I have to wait 72 hours to speak to a manager about an issue. This is after 5 hours on the phone to you and only a manager can authorise what I need. Shocking considering the amount of money we pay you. We have no working broadband for a 2 key worker house
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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Jason Flynn 💙
(@jasondflynn) reported
from
Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Robert Beahan 💙
(@bobster76) reported
from
Hertfordshire, England
Hi @virginmedia, my tv service isn’t working. Are there any issues in the SG14 area, please?
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
@virginmedia Not really sure. All I know is that for some reason in various parts of my house the signal becomes very poor. Whereas it used to be perfect. Hub has been in the same place since I’ve had it.
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dan@randrhotrodimports
(@Dan_lutonbear) reported
from
Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Prayle
(@andrewprayle) reported
@virginmedia Seems to still be a problem. But only this website. Everything else works fine. Weird.
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Jess
(@jhavfc) reported
So ******* fed up with Virgin Media. Can't wait to **** them off this week and never deal with them ever again.
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chris christophorou
(@phorite1) reported
@vmbusiness the worst business broadband i have experienced i cannot wait for my contract to expire. Poor broadband poor service. I am currently unable to work as I have no broadband. Intermittent service since Jan 2020.
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Kelly Burgess Taylor
(@kellytayloruk) reported
Appalling customer service from @virginmedia for my father. His numbers have disappeared from his account and he cannot re-add them. Trying to find an email address so he can sort it out (and likely get the PAC code at this point) but no email contacts on their website.
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John
(@JohnHutchinson) reported
@virginmedia Too much to tweet I’m afraid... constant issues for a month since house move. I have a complaint ref now, but just need to be contacted about this, despite endless “texts” to a number that never contacts back. This matter will NOT be resolved within 28 days it seems...
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Anas
(@Jowkaa97) reported
@virginmedia why is router not connecting at all I've done all trouble shooting, yet no result. Yet your site tells me nothing wrong with my broadband.
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John
(@JohnHutchinson) reported
@virginmedia Should I be receiving a call from the complaints team?! Or will I have to lodge a complaint against the team that, erm, deal with complaints?! Seems such a Mickey Mouse operation. Why have standards slipped so low? #virginmedia
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fee goodlet
(@FeeGoodlet1) reported
When will broadband services be restored in EH21 @virginmedia no service since 11am. Come on you take the cash sort it out!
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David Harcus
(@harcus_david) reported
@O2 No point in sending a PM as this is just so it looks like O2 is listening when in reality you are not. £1,500 ex VAT to alter a contract. O2 the company that does not support small businesses will be changing providers to @vmbusiness
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Andy P
(@GiftedGimp) reported
@virginmedia I'm sorry that you company thinks it's ok to waste ppls time waiting for a customer "Service" rep for hours on end. For reps to lie telling you your problem is sorted when it's not and saying complaints will call you back when they won't. ... 😡😡