Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, St Albans, Luton, Stevenage, Welwyn Garden City, Letchworth Garden City, Flitwick, Dunstable, Hemel Hempstead, Tring, Harpenden and Hatfield.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Phone | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@Lindzell_LFC @virginmedia It’s their router. All the calls in the world won’t change the problem. You can buy a new router abs connect it to the Virgin one. Worked for me.
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Paul Clayton (@PaulClayton25) reported from Stevenage District, England
@virginmedia WiFi isn’t a 100% but tv is working fine. I’m pretty sure that I am paying too much for just WiFi and tv, on my account says I have a phone line which I never had??
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Mark Gale (@mrmarkgale) reported from Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@VisctFishpond @virginmedia I had similar problems to you; got the runaround from Virgin. Lots of research done and the issue is almost certainly the router. You can buy a third-party router and turn the virgin router into a modem. Solved all my problems. Worth a try.
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Ashley (@randellauk82) reported from Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Rebecca Dundon (@Rebeccadundon1) reported from St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
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Mike Desborough (@mjdes) reported from Stevenage District, England
Hi @virginmedia I have to wait 72 hours to speak to a manager about an issue. This is after 5 hours on the phone to you and only a manager can authorise what I need. Shocking considering the amount of money we pay you. We have no working broadband for a 2 key worker house
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@virginmedia @mouthwaite Hi John; just jumping in on this. You really need to start advising customers properlyit doesn’t matter how many technicians visit it won’t solve the problem of the poor standard router and your default settings.
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@StMirrenDaft @virginmedia @mat_fraser One of the key issues is their router. It’s rubbish and has programming which means main signal isn’t direct for WiFi. I had this problem; buy another router and turn Virgin one into modem. It solved my problem.
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England
@AdamDea29742908 @virginmedia But buying one between £50 and £200 will probably suit most and if it turns out it doesn’t solve your problems it hasn’t broken the bank. I went for an Asus one at about £120. Netgear is another strong brand. I had poor WiFi for years and it was a massive improvement. 2/2
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Andrew Morgan (@AndrewMorgan64) reported from Stevenage District, England
@virginmedia the worst customer service I have experienced and what a rude person Sidney was and she would not transfer us to complaint department
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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Paul Clayton (@PaulClayton25) reported from Stevenage District, England
@virginmedia loving the great customer services #NOT. No reply to my tweet from this morning! When this issue is repaired I demand a deduction, as this issue looks like it is going to affect my wife’s work tomorrow!
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Phyllis Charles (@flissaggie) reported from Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Tony (@tony_cop) reported from Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiarnan (@TD9Games) reported
@virginmedia wtf is going on WiFi has been on and off all day and now its down for 3 straight hours?? Pls fix this ASAP so I can get some work done
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Callum Kelly (@cally_kelly) reported
And when you troubleshoot on the @bt_uk website, because it claims my wifi is good, I can’t report the issue or resolve anything at all? Ya can’t even change wifi companies because BT own the lines for everything (Virgin Media excluded, but they’re just as bad)
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Dan Talbot (@DTalbot21) reported
@virginmedia 2nd time in a week that connection is down What is going on with this service. It’s all good saying you have lightning fast speeds but it’s no good if it doesn’t work! Will be calling sky to reconnect me ASAP, sky was slow but at least it worked. #angry
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Morgz (@Morgannaredhead) reported
@AvonandsomerRob @virginmedia definitely is It’s just repeating and repeating stuff Terrible value for money
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diamondhawk2 (@diamondhawk21) reported
@virginmedia is everyones connection not working gonna end any time soon?
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Steven Christie (@HoochDes) reported
@virginmedia I've done that and the wired connection is fine on a test with your tech "expert". He was quite rude and said there is nothing that can be done as wifi is a "bonus". Obviously this contradicts your advert on "most reliable WiFi ever"
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Harry Coker (@Hcoker23) reported
@virginmedia My broadband has not worked properly for months now, either works great or not at all, currently half my devices can’t connect to the broadband the other half can. Called last night and someone was trying to help and the line went dead which has also happened to me multiple times
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Nick. (@nicka____) reported
@virginmedia Hello. It drops off every day, the service checker says there are no issues or local outages.
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Millie (@eillim_millie) reported
@virginmedia Your @natgeowild is 1 hour out. It's screwing up series link recording. All other channels are unaffected from what we can tell. How can we fix this?
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.... (@_boo72) reported
@Chockycakes51 @hello_buckers @virginmedia 3.were just as bad years ago.....foreign call centres working from.a script called me a liar because I had a leaflet with a different bundle than they had.