Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, Hitchin, Stevenage, Luton, Letchworth Garden City, St Albans, Hemel Hempstead, Welwyn Garden City, Flitwick, Hatfield, Tring and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
Internet | |
| Hitchin |
Internet | |
| Stevenage |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Hitchin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Ben there done that
(@benjamingardner) reported
from
Berkhamsted, England
@virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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Anna Goodger
(@anna_j_banana) reported
from
Hemel Hempstead, England
@virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Dominic Green (🇬🇧 Not my PM 🗳️)
(@domgreen) reported
from
Welwyn Garden City, England
. @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓
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Trussells butchers
(@TrussellsB) reported
from
Hitchin, England
Had the worst experience from @virginmedia business cut off my phone and broadband without notice and I have never missed a payment
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Aliallen
(@Thealiallen) reported
from
Harlington, England
@virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia Now while I understand that you guys did not bust my phone, I'm livid that 'Oliver' just naffed off and kept me sitting like an idiot for 45 minutes just to be told that he hasn't told me the truth anyway!! I just want a new phone!! 😭😭
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Jo Heritage-Harris
(@joheritage) reported
from
Chesham Bois, England
Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I was told that the third option 'didn't exist' and I'd have to buy myself out of my contract or cancel it and go elsewhere... After being offered pittance for a phone you charged me £900 for (the price hardly went up if the phone was immaculate by the way...) I was basically
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Ovais Ahmed
(@ov_ahmed) reported
from
Luton, England
I called back explained again that I want to terminate my contract and that I was cut off earlier, I was then transferred to another number, 50 minutes later I was still waiting. Can someone bother sorting this out for me @virginmedia @VirginMedia_One #poorcustomerservice
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2
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Helen Fuller
(@Helenf78) reported
from
Welwyn Garden City, England
@virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!
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Helen
(@Creativedecs) reported
from
Dunstable, England
@virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.
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noo noo
(@nannynoonoo1) reported
from
Leighton Buzzard, England
@virginmedia HELP
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wendb
(@unicawn) reported
from
Luton, England
@virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rodgers
(@alexrodgers119) reported
@virginmedia Thanks for your reply, I haven't had a chance to test it this morning. Last night I couldnt get a consistent wired connection from 21:00 to 23:30 & the WiFi speed was also very poor. Upload speed was particularly rough. Just renewed my contract so not overly impressed 😕
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Harneet Singh Bains
(@HarneetBains) reported
@virginmedia Starting to regret moving to VM. Never had such a poor experience with any other provider before. What good is having thr fastest speeds when the broadband is down altogether multiple days over a short period? Thats 3 days of work that have been impacted for me in a month alone
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Sreeni Reddy
(@sreeni_d) reported
@VMO2News @virginmedia @goodthingsfdn Can you get the paid service right first? Internet is down, diagnostics page says there is an issue in the area, and will be fixed by 3pm???? Are you kidding?
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Andy Salmon 🐟
(@fish01551) reported
@SkyHelpTeam Have sky sports via virgin media and want to watch on tablet. Had sky sports tv app and could sign in via virgin to watch but now saying not compatible. Tablet is Android 9 , is it only only android 10 now ?
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Adam Scott Kennedy
(@birdpretavoler) reported
Not very often I venture onto Twitter these days but today I’m here to call out @virginmedia for the worst customer service EVER!!! Simple task of cancelling a contract… nightmare! AVOID AVOID AVOID! F**king LIVID here 🤬
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Andy Salmon 🐟
(@fish01551) reported
@albion_gaming customer of sky sports via virgin media - was working other day now says incompatible with device
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PlanYour.Website
(@planyourwebsite) reported
@Simon_Clemson @VMO2News @virginmedia Simon, what area are you in? our CEO is in Burton-on-Trent and has had no service since 9am 4th August.
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Ian
(@iToon9) reported
@virginmedia A replacement hub but the issue is outside the house not the hub I had this same issue around 5 weeks ago… Now I have to work in the office because the connection is unstable not very safe really 👌🏼
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Charlie Parkes
(@t2nafish) reported
@virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!
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rockshah
(@rockshahuk) reported
Another day another @virginmedia broadband outage. 3 days in a row