Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Dunstable, St Albans, Luton, Hemel Hempstead, Welwyn Garden City, Berkhamsted, Hitchin, Letchworth Garden City, Stevenage, Flitwick, Chesham, Hatfield and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
Internet | |
| St Albans |
Internet | |
| Dunstable |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia This is related Virgin Media service.
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Disgusting @virginmedia charging £56.49 for the most basic crap tv package and phone line. Think they are having my elderly mum on. I'll be cancelling that tomorrow. I pay over £10 less with sky for a better tv package, phone & broadband!
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iam_Phemmy_Nice® 👻
(@phemmynice) reported
from
London Colney, England
British media want a virgin and saint to be next PM...... why this a news for GODSAKE!!!! As if that lady who asked that stupid foolish question is a saint.... WTF!!!!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia PS, This is on your pages "As with any total loss of service, if we’re not able to resolve the problem within 2 full working days from you contacting us, we’ll start to automatically credit your first bill at £8 per day until it’s fixed."
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Paul Freeman
(@PaulGreenLaner) reported
from
Harpenden, England
@virginmedia absolutely appalling customer service cannot get through on the phone, no broadband or TV since yesterday evening not on.
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Simon Hale
(@Halo1975) reported
from
Luton, England
@virginmedia television service not available no channels whatsoever error code (W02) #virginmedia
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Ali B
(@AliB79) reported
from
Hertfordshire, England
@kitkatpeggy @virginmedia @susankmann Switch to 853 as a temporary solution.
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Mark Golding
(@mcgolding1970) reported
from
St Albans, England
@Classicbritcom @virginmedia To get out of the contract. Even though I had been a customer for 5 years!
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Alex Grocott
(@AlexGrocott1) reported
from
Hitchin, England
@virginmedia been on hold in excess of an hour trying to talk to someone to assist with setting up my hub, this is disgraceful and already a poor start for a new customer #nothappy #shouldhavestuckwithsky
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Mahdi Taghizadeh
(@mahdi) reported
from
London Colney, England
Can’t believe that getting a home broadband in London is such a pain in the neck! @virginmedia said they don’t offer the service at my building while they didn’t even bother to call me back and inform me, I waited 10 minutes on the line to hear this shit from them!
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Amey Salvi
(@ameysalvi81) reported
from
Stevenage District, England
@virginmedia pathetic customer service
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Mitchell Feldman
(@feldmannews) reported
from
Hatfield, England
@virginmedia I sent an enquiry to your sales team via your website in regards to a box upgrade and 2 months later still no reply. With your forthcoming price increase I would expect better service. Pls DM to discuss further thx
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DEBS WILD
(@debswild) reported
from
London Colney, England
@virginmedia You are way too late! You ignored a bunch of us yesterday when we had outage for over 24 hours. Suddenly the mention of @BBCWatchdog & you're interested. Nah. Forget it. After chasing for hours, the eventual information was - as usual - vague & inaccurate.
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Skinny John
(@JLTFC) reported
from
Luton, England
@virginmedia To be fair got through after about 35 mins & they resolved my issue quickly & I was very happy with outcome, just a bit frustrated @ time because of hanging on phone for so long.
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amanda manning
(@scottsgirls25) reported
from
Hitchin, England
@virginmedia I have been on chat for over 90 min trying to ask your agent why an issue in my area is still not resolved. Your agent has taken two hours to tell me there is no fault reported yet it is shown on your website and basically called me a liar. 😡
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Bryan
(@BryanTravers7) reported
from
Baldock, England
@virginmedia It’s had a fix time everyday
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Tallulah B
(@TallulahB4) reported
from
London Colney, England
@virginmedia It was for landline and broadband. After hanging on for 25 minutes I gave up and put the phone down. You are currently charging me £59 a month whereas Sky have offered me a package for £26 a month
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Steve Malcolm
(@Spongeym) reported
from
Chesham Bois, England
@virginmedia Hi, had problems with the internet today in SL9, been told by your support team to restart the router, Tay didn’t work so was told it would be resolved by Monday... sorry not good enough! I’m an IT engineer that needs the internet!!
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Simon Mead
(@minimonte) reported
from
Dunstable, England
@virginmedia are drinking in the last chance saloon! 3rd engineer visit today to fix shonky broadband which has been going on for months. Fix it or we’re off. Sick of hearing #ourtestsaretakingalittlelongerthanexpected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Managed IoT
(@managediot) reported
@virginmedia not working again? Time to get a reliable provider…
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Ledwards
(@lewis_edwards9) reported
@virginmedia Hi, no I’ve had the same emails each time just mentioning £25 credit which is nothing compared to the income lost having to take days off and to be let down. Can you Dm me to carry on this conversation?
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Managed IoT
(@managediot) reported
@virginmedia Wired. Service status always incorrect. States no issues
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Gunnerpad
(@Gunnerpad) reported
@virginmedia soo... is it acceptable to cancel my ALREADY DELAYED installation with aprx 10 hours notice, at 9:40pm, when the appointment is 8am tmrrow??? I ordered this over a month ago, and now have to wait ANOTHER 2 weeks? How am I supposed to WFH with no Internet?
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Stacey plant 💙
(@Plantstacey) reported
@virginmedia It is showing problems with our TV in my area and has been like this all week. Can't watch any recordings or on demand programmes and our broadband keeps cutting off. Sort this out Virgin media as not good for a whole week now reduced services
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Shane McGuckin
(@McGuckinShane) reported
@virginmedia do you know when netflix will be up and running again? Down all day and still not working after reboot
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Media Boy UK
(@MediaBoyUK) reported
I only deal with news about Freeview and Virgin Media UK. (And the soon to launch Virgin Media IPTV Network).
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Farquhar McGumphrey
(@Palestan) reported
@virginmedia I'd start worrying. Day 7 of downtime. Promised an email re complaint acknowledgement within 24 hours. Hasn't arrived. Issues remain, no incident updates and a resolution date of Monday.
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E Jane
(@Twinkerlingly) reported
@virginmedia He said to call customer services and they would order and send booster within a week. That’s my problem. Absolutely no customer service. Please order and send booster to us.
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Melonbread
(@Melonbread1979) reported
@virginmedia tried to cancel tv and broadband - four and half hours of WhatsApp messages … and still haven’t managed to cancel it. I know that a lot of people are trying to cancel right now, but this is ridiculous…