Virgin Media Outage Report in Caddington, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Letchworth Garden City, Stevenage, Hatfield, St Albans, Welwyn Garden City, Hemel Hempstead, Dunstable, Flitwick, Chesham, Harpenden, Hertfordshire, Berkhamsted and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
TV | |
| Letchworth Garden City |
Internet | |
| Stevenage |
Internet | |
| Letchworth Garden City |
Wi-fi | |
| Hatfield |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
@virginmedia your #internet is absolutely diabolical you may offer the fastest speed but pointless without a decent service
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VINNY ALIAR
(@vinnyaliar) reported
from
Luton, England
@virginmedia paid all this money for Anthony Joshua fight and the picture is terrible. More frozen and black screens than boxing
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MikeP
(@Mikeedpembo) reported
from
Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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lee hamilton
(@l_m_h_76) reported
from
Stotfold, England
I don’t know what’s worse @primevideosport shocking #streaming service or @virginmedia shite internet service #CRYLEI
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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Thom Pirouet 🔶🇪🇺🏳️🌈
(@CarryOnThom) reported
from
Chesham Bois, England
Been 45 minutes trying to get in touch with #virginmedia ! Website has NOTHING to help just to call Customer Service. I’m starting to feel as tho they really don’t actually want customers ....
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.
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Paul Brennan
(@kahoona7) reported
from
Barton-le-Clay, England
@virginmedia any known issues with broadband in the Mk45 area? Tried your internet checker which says no issues but my internet down for the last hour? Tried all the usual steps to try and resolve 😞
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
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Michał Jawornik
(@drjawor) reported
from
Letchworth Garden City, England
@virginmedia But it’s not working.
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisInGlasgow
(@ChrisInGlasgow) reported
@BBCTomEdwards It appears to be an issue on virgin media connections. On your WiFi connection on your device, change DNS to Manual, add server 8.8.8.8 and remove the 2 servers that start 194.
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Darren
(@DarrensGrowls) reported
@virginmedia keep getting content not available repeatedly on video content and gifs when using virgin media broadband WiFi! I don’t get it when on mobile phone network! What’s going on?
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Yoshida Kenshin
(@yoshida_kenshin) reported
@virginmedia @utdkimmo Still not fixed I see. Any update on fix time @virginmedia
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Steve Toolan
(@SteveToolan) reported
@virginmedia Why is there nothing on your twitter feed about the current and seemingly widespread, virgin media outage? Honestly, your service just seems to go from bad to worse.
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Emma Holt-Golding
(@EmzieGG) reported
@virginmedia They just said it’s a complex problem that’s going to take about a week to fix and so our internet will be intermittent. Problem is we both work from home and can’t manage with it like that.
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erika phillips
(@paddington19) reported
@virginmedia The problem has still not been sorted. Technician was due to come Sat and didn't! Technician was due to come yesterday and didn't. 2 FAILED APPOINTMENTS. We can ring the number from our phone because our phone connection and broadband connection has been cut off!
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Tony Hayward
(@kiwitonyh) reported
@virginmedia @pen_zilla Do you have a fix time/solution for this problem which must be affecting millions.
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Eratosthenes Wrecks💙🇪🇺
(@RogierDeWeyden) reported
@ladyjazmana @virginmedia Virgin Media have admitted that the issue is with the safety settings which is indeed the case. It seems a bit off to suggest that the issue is with other networks. Also they have "been aware" of it for three days now. They should just admit their failure instead of spinning.
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Eddie
(@Eddie63974893) reported
@virginmedia why is it so difficult to reset a password.. I've reset it, I've got green ticks, I'm not a robot, now it says it's case sensitive... I've checked it 7 times.. its fine.. how did Branson get to space when his website won't let you change a password! Fuming customer.
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JJ 🐻🌻🌈
(@JonDev6) reported
Virgin media Ireland down about 7 hours now and I can't even moan at them because they blocked me for calling them a bunch of pricks 🙄🙄