Virgin Media Outage Report in Caddington, Central Bedfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, Letchworth Garden City, Stevenage, Dunstable, Chesham, Great Missenden, Shefford and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| St Albans |
Internet | |
| Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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AnnRaj
(@anandhinagaraj) reported
from
St Albans, England
@virginmedia internet in our area is terrible. We pay 129 per month but get the worst service. Can you pl help
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia help please. Both IOS Apps are failing, can’t login or reset, no answers online, no phone support and been alone on your webchat for 30 minutes.
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia ever since I up graded my internet and payed more money our internet has become so bad you need to sort this out I can’t live like this!! Let me leave now or sort it
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rebecca marie hannah
(@rebecca49493799) reported
from
Hemel Hempstead, England
Having HUGE problems with virgin!!! Then spend nearly an hour waiting for them to answer which is understandable but then for the guy to HANG UP!!! Absolutely appalling service! @virginmedia
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JelPattenden
(@JelBoy1) reported
from
Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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John English
(@johnoenglish) reported
from
Berkhamsted, England
@virginmedia Another day with Virgin Media TV package. Another day with not a lot working. Fault V210 today. Out of 8 months being with you so far, I would say 7 months have had an issue.
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
I hope @virginmedia get their shitty service up and stable again as I’m still up trying to copy work stuff ready for tomorrow! It should have been done dusted earlier afternoon! #VirginMediaFail
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Ryan wells
(@WellzyRM84) reported
from
Dunstable, England
@virginmedia the “issue” is clearly not fixed and the engineers sat in the BP garage at the end of the road don’t seem too fussed to sort it either how do we claim a refund (4 weeks now FFS) both neighbours have great comms BT
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JBailey
(@digs9292) reported
from
Welwyn Garden City, England
@virginmedia @grimegran Grime Gran obviously using somebody else’s WiFi because your WiFi is crap. Biggest load of shit going, you guys.
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clyde frog
(@rhysxciv) reported
from
Luton, England
Hahahaha you virgin media scum, so glad I switched at the right time. Worst service provider, worst customer service
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Esther Robertson
(@Rosie_flute) reported
from
Stevenage District, England
@virginmedia You internet is down in the Stevenage area again
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Charlotte
(@charl0tte_br0wn) reported
from
Hemel Hempstead, England
@virginmedia ive moved house and need my services changed i cannot get in contact by phone theres no option to talk to anyone please can you help as i need internet & tv .
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia do you have a permission form that can be sent /emailed to give me permission to talk to you on behalf of my mum who is unable to communicate with you. I wish to cancel her tv package.
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Andy Windebank
(@andywindebank) reported
from
Hitchin, England
@virginmedia sort it out , my account is due renew, call centre don’t answer, can’t update by web set as it says opsss! Best cancel your poor service instead #virginmedia #poorcustomerservice
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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@elearningCB
(@eLearningCB) reported
from
Hertfordshire, England
@virginmedia don't let me down 😜
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia Thank you for answering so promptly. I have had the same package for 4 years. 2 boxes with BT sport. Nothing fancy. £85.50 is extremely steep and I therefore need to cancel. No TV contract should cost this much. Please direct me to the cancellations team. Thank you.
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Greg Stewart
(@gregstewart) reported
from
Hitchin, England
@virginmedia New customer . You were prompt with billing for 2 months ‘service’ immediately. Now it has stopped. Cannot access VM phone apps, nor login on web, reset password, get answers online, or phone or chat. Please contact me to cancel. (23 May 2020 , 12:20)
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Minchin
(@tomminchin_) reported
@virginmedia Hi, what can be done about slow/non-existent broadband in the rooms furtherest from the router (less than 40m away). I pay for the 200mbs package, so I would expect to have fast broadband throughtout my relatively small apartment... Thanks
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia Not ideal? It’s every week! Pin thing done, checked all connections, unplugged for half hour etc it’s the same thing each week. Clearly a you issue not a me issue in regards to the fault
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James Brown
(@Gorgerak) reported
@virginmedia I tried. Twice. Yesterday evening and on both calls the agent went to "look into the issue" and after a few minutes hangs up on me. I don't appreciate the rudeness and I don't want to keep phoning through, going through the same story over and over again just to be hung up on!
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Faye
(@faye_machin) reported
@virginmedia They said there wasn't a fault in the area and said to basically turn the hub off and on again. When this happens the speeds we get are great for around 15-20 mins they then drop again. It's been an ongoing issue for months and is really poor for the price. I will try this thanks
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malcolm
(@tfsober) reported
@steelyhoops @virginmedia Same issue here. Embarrassing. Will be switching back to sky. Can't add premier online. Can't add through the app. Waiting 40 minutes then getting cut off now waiting 20 minutes all to add a package. But someone from their Twitter will come on and say "oh gosh sorry!"
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Gavin Clark
(@gavdaddi) reported
@virginmedia Two things VM fail on is reliability below 80% and no comma with customers. Bit like being in a car with all the warning lights disabled. Charge you for failed brakes as you will only know when you crash!
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TracyL 🏴
(@Snub_) reported
@virginmedia I am happy that you are confident. Sorry but the call to them on Friday with your retentions team also on the call should have been the time for them to act. Their flat out refusal of support after weeks of frustration has left me with no confidence.
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malcolm
(@tfsober) reported
@virginmedia Right on queue. No I haven't. Do I get a resolution or another apology just?
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James Brown
(@Gorgerak) reported
@virginmedia Which is why I'm on here trying to find someone in virgin media who can actually do something to help!!!!
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Brian Elliott
(@mamilmusings) reported
@virginmedia is there a network problem this afternoon?