Virgin Media

Virgin Media Outage Report in Caddington, Central Bedfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Caddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Caddington, Central Bedfordshire, England 10/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Caddington, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Dunstable, Shefford, Hitchin, Welwyn Garden City, Luton, Stevenage, Hemel Hempstead, St Albans, Letchworth Garden City, Baldock, Flitwick, Henlow and Ampthill.

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City Problem Type Report Time
United KingdomDunstable TV
United KingdomShefford TV
United KingdomHitchin Internet
United KingdomDunstable Internet
United KingdomWelwyn Garden City TV
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Caddington, England

Latest outage, problems and issue reports in Caddington and nearby locations:

  • anna_j_banana Anna Goodger (@anna_j_banana) reported from Hemel Hempstead, England

    @virginmedia I’ve been trying to call the past two evenings to cancel my new package and both evenings I get the message saying that you’re too busy and to call in the morning. Not handy for people working full time! I just wanted to make sure that you don’t charge me for it!

  • Helenf78 Helen Fuller (@Helenf78) reported from Welwyn Garden City, England

    @virginmedia I reset my router at least four times a day. If I was to ring every time my Internet dropped out I'd constantly be on my phone. This isn't and can't be 'a fault', the service is just absolutely crap!

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia @richardbranson three weeks with Virgin Media and got to be the worst service and customer service I have ever experienced...I am almost at a point of saying they are worse than sky🙈72 hours to rectify...let's see...

  • domgreen Dominic Green (🇬🇧 Not my PM 🗳️) (@domgreen) reported from Welwyn Garden City, England

    . @virginmedia tech support have just made my day! #security #plaintextpasswords 🔓

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    @virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Three days until you can fix my non existent WiFi and TV box... not good enough, I’ll be expecting a refund!

  • benjamingardner Ben there done that (@benjamingardner) reported from Berkhamsted, England

    @virginmedia @jonsmithmusic_ Perhaps it should be you guys telling Jon the update and not him having to hunt one down... again.

  • joheritage Jo Heritage-Harris (@joheritage) reported from Chesham Bois, England

    Just ended my internet contract with @virginmedia it was very much like communicating with a stroppy teenager. That plus the 48 minute wait on hold doesn’t make me feel like ever returning. Very poor customer service.

  • _amycollins Amy (@_amycollins) reported from Stevenage District, England

    Just been on the phone for over an hour to @virginmedia and received awful customer service with the call ending with no resolution to my query. Apparently loyal customers don’t count for anything and it’s just new customers that get the best prices 😡

  • barrystanbridge Barry Stanbridge (@barrystanbridge) reported from Leighton Buzzard, England

    So @virginmedia why is the TV guide always wrong, every week I have to rewatch love island (I know it’s crap) on catch up as the guide is never updated if the show is extended. You do not get that with sky! Explanation please

  • johnoenglish John English (@johnoenglish) reported from Berkhamsted, England

    @virginmedia Firstly, I am new to virgin (3 weeks). I have had to call the faults team 3 times and on each occasion 60+ minutes to wait. Having faults is bad enough but to wait over an hour (almost 3 this evening) is not on. My speed is not as advertised / promised. 1/2

  • matthew37172770 matthew underwood (@matthew37172770) reported from Flitwick, England

    @virginmedia got sky sports with you be unable to watch on the iPad sky sports app. Can you help

  • Mattpsp Matthew SladePedrick (@Mattpsp) reported from Leighton Buzzard, England

    Anyway while I'm waiting I'm going to do myself some slow cooked lamb in the virgin media opps sorry slow cooker. I might also have to recharge as my phone only last 12 to 14 hours - laters

  • Thealiallen Aliallen (@Thealiallen) reported from Harlington, England

    @virginmedia Still waiting for the new remote control and replacement box ordered 2 weeks ago........ AND the broadband upgrade requested following an engineer visit some months ago...... Customer service this is not!

  • Creativedecs Helen (@Creativedecs) reported from Dunstable, England

    @virginmedia My WiFi is constantly cutting out, my laptop can't connect because there is an IP address issue, no WiFi single in my garden. All of these issues started yesterday.

  • unicawn wendb (@unicawn) reported from Luton, England

    @virginmedia please create an option to remove all BBC channels from TiVo boxes @BBCWorld @BBCRadio4 @BBCBreakfast so we who don’t want to have bbc channels can avoid paying a license fee. I pay a license fee and I object to having to sign in to watch catch up, I rather lose BBC

  • Bridgen2far Lee Bridgen 🔶️ 🇬🇧🇪🇺 #FBPE (@Bridgen2far) reported from Luton, England

    @virginmedia your service status claims no issues in LU2, but my Wi-Fi isn't working. Tried resetting my hub... nothing.

  • flybymike Mike✈️ (@flybymike) reported from Luton, England

    @virginmedia well still no fixes/ability to make contact about the issues on going with my TV/Broadband even though you say it works fine. Not impressed. Time for a change I feel 🙄

  • JCELT1 James (@JCELT1) reported from Hertfordshire, England

    @virginmedia Only wireless wifi... the router currently shows no signs of fault either. Have attempted switch off/ on to reset service. No change.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iainsymac iMac (@iainsymac) reported

    @virginmedia Well, I've already spoken to 3 Web chat "experts" over 110 minutes earlier today, and I was fobbed off. Basically, if I was an #O2 customer, I'd have got everything I was asking for, the transcript will prove as much. Your CST is appalling.

  • missradders Hannah (@missradders) reported

    @meulop That is a massive help. It’s not finding her network then. I just assumed it was called virgin media instead. Maybe I need to reset the router. 👌🏻

  • MusclesBeats Muscles Beats (@MusclesBeats) reported

    @O2 also volt is saying ineligible but I’m with virgin media for broadband and mobile as well as being with O2 at the same address . Sort it out. Again disgusting customer service

  • GamerFiend_ Jordan | Twitch.tv/Gamerfiend (@GamerFiend_) reported

    Apologies guys @virginmedia Went down YET AGAIN and ended my stream, my apologies. this is due to sub par internet & I can only apologise.

  • dishoneste dishoneste (@dishoneste) reported

    @virginmedia if any other @virginmedia customers see this,please can you confirm if your internet has been up and down for days so @VirginMediaCorp can actually see its not me,thankyou,i want them to get to the bottom of this as im paying 50 pound per month for this disservice

  • mathewsnook1 Mathew Snook (@mathewsnook1) reported

    @virginmedia what's the customer service number please

  • Patrici67185016 Patricia o’keefe (@Patrici67185016) reported

    @virginmedia Got sorted after about 2 hrs… problem in the area… thanks for the reply

  • AnthonyC1Nash Dr. Anthony Nash 🇪🇺 🧬 💻💗💜💙 (@AnthonyC1Nash) reported

    Once again, arguing with Virgin Media over their terrible internet service. They've got some of the fastest speed but delivered using the worst home router. Maintaining a stable net connection is vital for Science Outreach Servers. Good quality routers are very expensive.

  • stevenson_lian Lian Stevenson (@stevenson_lian) reported

    @virginmedia Before I was hung up on I was told to order a new box and booster. I have tried to call back to complain and discuss my situation but am told they cannot deal with it and passed on to another dept who cannot deal either. I will probably cancel and go to sky!

  • CharlieJJK Charlie (@CharlieJJK) reported

    @virginmedia Final effort to get these problems resolved. I’ve posted on the forum. Username ck72.