Virgin Media

Virgin Media Outage Report in Caddington, Central Bedfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Caddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Caddington, Central Bedfordshire, England 06/21/2025 13:00

June 21: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Caddington, Central Bedfordshire, England

The most recent Virgin Media outage reports came from the following cities: Flitwick, St Albans, Luton, Letchworth Garden City, Welwyn Garden City, Hitchin, Dunstable, Stevenage, Hemel Hempstead, Hatfield and Harpenden.

Loading map, please wait...
City Problem Type Report Time
United KingdomFlitwick Internet
United KingdomSt Albans Total Blackout
United KingdomFlitwick Internet
United KingdomLuton Total Blackout
United KingdomLetchworth Garden City TV
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Caddington, England

Latest outage, problems and issue reports in Caddington and nearby locations:

  • ushererofsouls ✨kate✨ (@ushererofsouls) reported from Harlington, England

    @virginmedia Hi. I can see there’s an ongoing issue with the TV in my area with fix date of 1600hrs 25th. This has been going on for over a week now & the blips/surges through the box & it constantly resetting is becoming really annoying & has even taken the wifi out sometimes.

  • DannyTsang Danny Tsang (@DannyTsang) reported from Stevenage District, England

    @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

  • MSiewniak Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • Gibbothehammer Gibbo (@Gibbothehammer) reported from Flitwick, England

    @virginmedia MK45 area down again!!

  • bencrabtree7 Ben 🦀 (@bencrabtree7) reported from Leighton-Linslade, England

    @virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.

  • ushererofsouls ✨kate✨ (@ushererofsouls) reported from Harlington, England

    @virginmedia Going by the tv & broadband issues I’m experiencing - am I correct in assuming the gremlin is back? I can’t even get on your site!

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • PcPresenter PCPresenter (@PcPresenter) reported from Hemel Hempstead, England

    @virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??

  • _Brady1_ 🆎 (@_Brady1_) reported from London Colney, England

    @virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??

  • portishair Ken Williams (@portishair) reported from Hertfordshire, England

    @virginmedia the sky sports picture quality is unusually poor today.

  • shaunpmurray49 shaun Murray (@shaunpmurray49) reported from St Albans, England

    @virginmedia now my deal had run out I need to cancel the sports . Do i just ring up

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Hatfield, England

    Virgin WiFi is up and down all the time, but now it's really down and not working. Can't even turn on my Alexa smart lights so stuck in the dark and soon landlines will be WiFi so that won't work either. @virginmedia #noservice

  • Andrew007Uk Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported from London Colney, England

    @virginmedia Thanks for trying. Three Exec Dept people in the last 10 days promised to call me back after initial calls - none have. I have put it all in an e-mail against what I believe is my reference number. I want the mobile internet service you've arranged to work.

  • hw_renewe Harold Wicks (@hw_renewe) reported from Hemel Hempstead, England

    @virginmedia “Have you checked for any issues in your area” No I have not checked that link. It is intermittent; one minute it is useable and next the internet service is missing; it is regular occurrence, happens almost daily!?

  • LauraVCook1980 Laura Cook (@LauraVCook1980) reported from Hatfield, England

    @virginmedia disappointed after 10 years of being a loyal customer that I can’t pause my monthly payments for 11 weeks while I’m not at home and no one using the broadband or TV!

  • johnait72020789 John Aitken (@johnait72020789) reported from Stotfold, England

    @virginmedia why do I only get a notice saying channel failed when I watch sky sports channel live, I can watch any other channel you provide me and don’t have a issue. I have done everything that you tell me to do but it still keeps happening.

  • niroknox Niro Knox (@niroknox) reported from Potters Bar, England

    @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from London Colney, England

    @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adxmp_21 Singh (@adxmp_21) reported

    Honestly there isn’t a worse broadband provider for customer service than @virginmedia , WiFi down since Thursday and the earliest they can send an engineer is Monday. So paying for 5 days of no service?

  • pgray57 pat smith (@pgray57) reported

    @virginmedia Is there a problem in the YO26 5JZ area as the two boxes we have the picture is pixelating badly

  • JayLinAntiques Justin Fryer (@JayLinAntiques) reported

    @virginmedia So we're we're updated last night informing you'd come today 21st, nobody arrived. Called to check and now informed it will now be the 26th! I have a vulnerable person in the property and wish I hadn't called to fix the pixelation on the TV as you've made everything worse.

  • malstar79 Neil Malley (@malstar79) reported

    @virginmedia My elderly folks internet, TV and landline has been down since Thursday. You keep pushing back the estimated fix time, now Monday. They can’t get past your automated support systems to speak to a human about this. What on earth is going on with the BB2 area? Sort it!

  • malstar79 Neil Malley (@malstar79) reported

    @virginmedia My elderly folks internet, TV and landline has been down since Thursday. You keep pushing back the estimated fix time, now Monday. They can’t get past your automated support systems to speak to a human about this. What on earth is going on with the BB2 area? Sort it!

  • matthewmaude matthew maude (@matthewmaude) reported

    @virginmedia Hi, do you have a contact email address where I can cancel my account. I've tried on webchat but they're asking for parts of a password that I don't know

  • Jenny49059358 Jenny (@Jenny49059358) reported

    @virginmedia how can I get some technical help. Hub delivered with no instructions, socket is old and I can’t install the cable. This isn’t safe!

  • GeekyHairy GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia Yes get my Internet back on. I’m losing money while it’s off as can not work ans can not even go home. Having to sit in my car in a carpark to get stuff done and even use phone. Been promising to sort cell issue out over a year and still nothing

  • GeekyHairy GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia But a week. How is that okay on any level. Like I say I work from home and only can talk to you now as I’ve had to walk off my street to get a signal. As although I’m with you for mobile as well and live close to tower apparently I live to close to get a signal. Lucky if get 1Bar

  • riktem Rik Temmink (@riktem) reported

    @virginmedia Your 360 service is shockingly bad and so is your customer service! My box was upgraded this week, nothing but problems since. Online chat agent said he fixed it, but didn't. Phone support agent says he has to ask IT, will take 5 business days. Not good enough.