Virgin Media Outage Report in Leighton Buzzard, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leighton Buzzard, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leighton Buzzard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leighton Buzzard, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Dunstable, Milton Keynes, Hemel Hempstead, Aylesbury and Flitwick.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leighton Buzzard, England
Latest outage, problems and issue reports in Leighton Buzzard and nearby locations:
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RVNS Artik - Marcos (@xArtik) reported from Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Jake Kirby (@848Jake) reported from Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Ashley (@randellauk82) reported from Luton, England
@virginmedia so I’ve had three weeks of hub issues 3 engineers out I tell you how to fix the issue but ignored 3rd manager to promise call backs and got nothing had 3 days wasted of my time and down service. Getting very 😡 when big companys disrespect their long term customers
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia Same as usual. Bots. Round and round in circles I want to cancel virgin media. Maybe you will contact me when I cancel any further direct debit payment 😡😡😡
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Phyllis Charles (@flissaggie) reported from Luton, England
@virginmedia been trying to speak to someone about my contract been fobbed off ' our system is down' or ' I will call back' still waiting!!!
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Niks (@lydia43632819) reported from Luton, England
@virginmedia #virginmedia lied to me when I join the network they I get a recommendation offer but I don’t get 😣
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Tony (@tony_cop) reported from Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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MikeP (@Mikeedpembo) reported from Luton, England
Hi @virginmedia , are your customer service phonelines not working today? Seem either engaged or number unobtainable?
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stuart shawcross (@stuartshawcross) reported from Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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Simon Hale (@Halo1975) reported from Luton, England
@virginmedia 2nd day on the trot someone claiming to be from your ‘tech support’ dept. have called our landline no. claiming there’s a problem with our broadband; there’s not, it’s clearly a scam. I’ve a number that they called from to share with you if you like? Can I DM this??
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Angela 🗺✈️🚇🚘🏴 (@Angela444_R) reported from Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Jake Kirby (@848Jake) reported from Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia do you actually have humans employed at your call centres ? After spending a total of 6 hours going from one recorded message to a automated line I have given up. I have absolutely had enough of your lack of customer service poor service poor quality broadband
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported from Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Moyra Campbell (@Moyraluton) reported from Luton, England
@virginmedia l have been on the ph for hours all week trying to get though to cancel my contract. I even tried to use the Chat box and no assistant helped me. Your customer service it terrible. I would never use or recommend you to any of my friends. Answer the phone ,
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Mark Gale (@mrmarkgale) reported from Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Jake Kirby (@848Jake) reported from Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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dan@randrhotrodimports (@Dan_lutonbear) reported from Luton, England
@virginmedia 1st issue not being able to change address from 1 property to my new address (new build). 2nd issue trying to speak to someone to cancel our account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Newton (@VickyNewton94) reported
@virginmedia However I am currently sat less than 2 meters from the router the issues I have been having have been upstairs
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Miss McLean (@MissMcLean15) reported
@virginmedia Just checking my work ipad and that is also showing weak security message, so definitely an apple device issue with virgin wifi
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England
@virginmedia Thanks for your reply. I’ve done all that’s recommended. Logged complaints, customer service can’t help, I’m still awaiting a supervisor to contact…
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ArsenalRadar (@ArsenalRadar) reported
@virginmedia Hello .@Ofcom I would appreciate help on how I can raise a formal complaint against .@virginmedia The above thread provides context on my issue. Currently, I have gone through Virgin Media's complaint process and as a resolution they offered to correct my contract to the
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John Furse (@Bugler64) reported
@virginmedia Unfortunately Customer service speed is ZERO Mbps
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Cameron Ross (@pumbingchap) reported from Sunderland Bridge, England
@virginmedia They advised, reset, changing from 2.4 to 5. Then back again. Changing the settings on the account. Done this multiple times. Customer service hung up on me then I rang back again and was told I hung up on them. Awaiting a supervisor call. It’s never worked since installation
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Robbie Aali (@RobbieAali) reported
@virginmedia still haven’t fixed my issue. Called up once again to get a rubbish automated response now saying it will be fixed by tomorrow at 4:00pm when I’ve already been told it was going to be 4:00pm today then changed it to 9:00pm tonight and still nothing!! Worst provider.
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Ruth McFarlane (@RuthMcF1) reported
@virginmedia No phone call and still no emails! What do I have to do to get you to fix this or do I just give up?
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Kan Thorne (@KanibalThorne) reported
@virginmedia That BQM is never going to be the full story though because even with 0.5MB/s upload a latency monitor will tell you that everything is OK. Definitely time to detail a forum post if that's the only means of support.
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Keif (@keif) reported
@virginmedia The wizard suggested I reboot my router, which I’ve done. Still happening in your network.