Virgin Media Outage Report in Aston Clinton, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aston Clinton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston Clinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aston Clinton, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Hemel Hempstead, Amersham, Aylesbury, Dunstable, Rickmansworth, Chesham, Leighton Buzzard and Chinnor.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Amersham |
Internet | |
| Aylesbury |
Total Blackout | |
| Hemel Hempstead |
Total Blackout | |
| Hemel Hempstead |
Internet | |
| Aylesbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aston Clinton, England
Latest outage, problems and issue reports in Aston Clinton and nearby locations:
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amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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Mark Gale
(@mrmarkgale) reported
from
Hemel Hempstead, England
@virginmedia Honestly, do you think 2.92mb when I'm paying for 500mb is acceptable. Been a customer for 20 years, I can't wait to leave you!
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
More **** with @Virginmedia - Paying well over £100 a month and now can't get any internet connection and cannot work from home! So I will not be paid. After hanging on for an eternity they say 3 days till a new hub can be sent out! Disgrace. That won't pay my bills 😡😡😡
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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stuart shawcross
(@stuartshawcross) reported
from
Berkhamsted, England
Hi @virginmedia we rent a property with virgin fibre, download speed is fast but upload very low. I can’t login to account as it’s not mine. Suggestions?
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
Anyone else in Hemel Hempstead having issues with sodding #Virginmedia internet? As in its beyond crap? Mine has gone down again and I now cannot work! Fuming 😡😡 And they tell me 3 days to get someone out!
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia I have internet connection problems and cannot get through to customer support. Help!
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Richard Patterson
(@RichEPatterson) reported
from
Rickmansworth, England
@virginmedia Not spoken to the team today but thankfully service has improved 👍
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia no internet again any issues in Rickmansworth?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
from
Hemel Hempstead, England
@virginmedia Hub which they said will take 3 days!! 🙄🙈😡 I have had a catalogue of issues with Virgin over the years. I expect some recompense & I don't mean the '£8 after 48 hours has passed' insult I was told today. Been with Virgin since you took over NTL. Where's the customer loyalty?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@Darren6270) reported
@virginmedia It doesn’t work with this service either.
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Tricia Ryan
(@tish1309) reported
@virginmedia He said it’s signal and we need to call back after each booster is delivered if service still isn’t good enough if after three it doesn’t work they will send technician but I just wanted to request booster number 2 and 3 if possible without ringing again!
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Pendle🧛🏿 - Emma Raducanu FanPage
(@YeezySegsual) reported
@virginmedia FIX YOUR ******* WIFI
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Darren
(@Darren6270) reported
@virginmedia Standing outside my house to get phone signal and respond to urgent emails !!!
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Marc Jolley
(@valiante82) reported
@vmbusiness @vmbusinesshelp Do you guys support DTLS? My company recently switched their ZScaler Internet Security from Tunnel v1.0 to v2.0 (DTLS) and I lost all internet connectivity, but on my EE 4G connection it works.
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Customer Service
(@vmbusinesshelp) reported
@ExpressoNorwich @virginmedia Hello, I am sorry to hear this, can you please call this number 0800 052 0800 and then option 3, this will get you through to the faults team to investigate why the number is not working.
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Lynsey Ross
(@Lynsey2901) reported
@virginmedia There is no point. My mum was told that the Executive Team would respond to her complaints in 28 days. They were up on 6/9. She is still waiting. The original complaint was issued in APRIL. I’m not going to argue, the contract has been terminated and her business taken to Sky.
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x2
(@z2x2) reported
you better hurry up fixing the issue in my area @virginmedia it's been like 11 days now
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Lynsey Ross
(@Lynsey2901) reported
@virginmedia It’s the level of service you DO provide and have done for a very long time. Tweets like this make no difference. VM needs to take a long, hard look at itself and make improvements to the actual physical service it provides and the responses (or usually, lack of) to customers.
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N Mehta
(@Just_Ranting2) reported
@virginmedia Yes, which is @YodelOnline . But it is also the sender's responsibility to ensure it reaches the customers. Not the customer's responsibility to chase virgin media's suppliers. As @YodelOnline have confirmed, they cannot release any information to me as I'm not the sender.