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Virgin Media

Virgin Media outages and service status in Berkhamsted, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Berkhamsted, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 29, 12:10 PM GMT+1.
  • 68% TV (68%)
  • 14% Internet (14%)
  • 12% Wi-fi (12%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Berkhamsted, England

The most recent Virgin Media outage reports came from the following cities: Luton, Hemel Hempstead, Watford, Dunstable, High Wycombe, Aylesbury, Elstree, Leighton Buzzard, Amersham, St Albans, Chesham, Aston Clinton, Beaconsfield, and Stanmore.

CityProblem TypeReport Time
Luton Internet 1 day ago
Hemel Hempstead E-mail 2 days ago
Watford TV 2 days ago
Dunstable TV 2 days ago
Hemel Hempstead TV 2 days ago
High Wycombe Wi-fi 4 days ago

Nearby cities with recent reports

Luton

3 recent signals

1 day ago
Hemel Hempstead

2 recent signals

2 days ago
Dunstable

2 recent signals

2 days ago
Watford

1 recent signals

2 days ago
High Wycombe

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

  • carmadchris
    Chris (@carmadchris) reported from Hazlemere, England

    @notasborednow @virginmedia Obviously you checked and got a no but do you know why others arn't available? I'm assuming at this point you have a land line connection which should get you everyone, if its just disconnected, open reach should be able to re-add Look at mobile as well (if you have signal)

  • TinaReading
    TinaReadingEditor (@TinaReading) reported from Amersham, England

    @virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?

  • jesseb4me
    Jesse Bryce (@jesseb4me) reported from Luton, England

    @muppetkeeper @virginmedia @TalkTalk Plus at almost double the speed. No idea why they need to make it so difficult to get a good deal. But for continuity of service, and not having another piece of obsolete hardware lying around, I’ve taken it.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • TotallyFD
    Adam (@TotallyFD) reported from Kings Langley, England

    @virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks

  • raymacuxbridge
    Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • browngaybitch
    BuG$y (@browngaybitch) reported from Harrow Weald, England

    Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Why should we call up again for the ninth time? We’re a ‘priority customer.’ You should be calling us and making amends.I’m a consumer tech journalist with 25 years’ experience. Your customer service is the worst I’ve ever encountered. You simply don’t care about your customers.

  • jamescun
    James Cunningham (@jamescun) reported from London Colney, England

    @doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    Didn’t realised upgrading our @virginmedia internet would cripple my home office. Wireless @HP printer can’t find the network and I have to get new boosters for the other rooms in the house. So frustrating - I’ve wasted so much time trying to sort it all out. To no avail.

  • harrydotcom_
    HK (@harrydotcom_) reported from St Albans, England

    Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia I don’t doubt it will be fixed eventually but there have been significant issues here for months & I need more info than this. The message on your link hasn’t been updated since PRIOR to being told it was fixed. When reported this morning it was treated with no history.

  • raymacuxbridge
    Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • amar_maheshwary
    Amar (@amar_maheshwary) reported from Watford, England

    @virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

  • sjdhatters
    I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • EnriqueGuadiz
    Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • bodhititus2019
    Chris 53 (@bodhititus2019) reported from Aylesbury Vale, England

    Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • spudmagic
    Potato Witch (@spudmagic) reported

    @PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.

  • Refan80
    Corax (@Refan80) reported

    @virginmedia An update on what has gone wrong on your network would be a good l, my wife and I have lost a day's work each and my father who is recovering from a hip operation is now threatening to use DVDs as the TV isn't working, this means he would need to get onto the floor to use them.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    @virginmedia This is beyond a joke. Estimated fix 1st June 12:05

  • melon_h
    Helen Rimmer @thekindbraveleader.bsky.social (@melon_h) reported

    So @virginmedia is down again, been down since yesterday morning. We know it will last until just before the point they have to pay compensation, they will offer no apology and they give no updates. Looking at switching ASAP

  • MelinaKakoulid7
    Melina Kakoulidis (@MelinaKakoulid7) reported

    I staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?

  • CarolSTilly
    carol stevens (@CarolSTilly) reported

    @virginmedia horrendous problems trying to sort our boxes before 2 June. Tried speaking to someone, tried app, tried QR code. What happens if this isn’t done by 2 June. Need urgent help. Not impressed

  • hit_him_terry
    Terry McCann (@hit_him_terry) reported

    For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

  • DavidGerrish
    David Gerrish (@DavidGerrish) reported

    Misleading email @virginmedia saying I can watch Champions League Final for free. Seems I can’t. Now my son is in tears and he thinks I’m a terrible Dad.

  • WilliamWeirFun
    Dr. William Weir (@WilliamWeirFun) reported

    I was wrong about it being streamed on YouTube like previous years. But, if you're a Virgin Media customer the match will be available to watch at no additional cost on channel 526. #PSGARS #champi̇onsleaguefinal