Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Luton, Dunstable, Leighton Buzzard, Watford, High Wycombe, St Albans, Hemel Hempstead, Stanmore and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Internet | |
| Luton |
Wi-fi | |
| Dunstable |
Phone | |
| Leighton Buzzard |
Internet | |
| Aylesbury |
Internet | |
| Watford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Mike Fethers
(@fevington) reported
from
Rickmansworth, England
Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh
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Adam
(@TotallyFD) reported
from
Kings Langley, England
@virginmedia Hi, how can I get support for my mobile phone? I’m a new customer and am having issues making and receiving calls. There is no help on the app for what I need. Thanks
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Patricia Rayney Ⓥ
(@TriciaCaputo) reported
from
Luton, England
@virginmedia We have business broadband and received an email saying that there was a planned outage in our area. As we are due to give a live broadcast soon we need to know if the work has been completed.
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Phil Campbell
(@PhilCampbell_) reported
from
Hemel Hempstead, England
@virginmedia No. There never are. I've had issues with this since I'd had it installed.
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Amar
(@amar_maheshwary) reported
from
Watford, England
@virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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Paul Durrant
(@Leafs1201) reported
from
Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gonzalo delgado
(@gdelgadoe) reported
@virginmedia Please, take the time to check the case. I followed ALL the steps including writing in the forums. Some of the users had the same problem and got a replacement after reach the teams. I CAN'T reach the team even to cancel. I'm trap. I would like to continue with your company, but
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Komeil
(@KomeilMuraj) reported
@virginmedia Thanks for the number but they responded that they cannot hep with technical issues and have to call the usual phone number which I don’t have 2 hrs to waste on hold. Still losing internet connection constantly throughout the day even after receiving a new hub. #worstbroadband
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Manda Tye
(@sexymanda30) reported
@virginmedia why can new customers have installations but existing customers cannot? Are the older customers riddled with Rona as opposed to the new money? Your customer services already confirmed new installations are being done BUT NOT existing customers. Discrimination much???
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gonzalo delgado
(@gdelgadoe) reported
@virginmedia But it is difficult when the company is not taking with the customer. I raised a written complain some months ago for the same problem. I receive a letter that I will receive an answer in 28 day. Time is over and my tv service is terrible.
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Clare
(@clarabz4) reported
I have tried on several occasions to cancel my contract with @virginmedia with no luck. Today, I spent 3.5 hours on the phone, being passed from one department to another. In the end, I was hung up on and I am still no further forward. Terrible customer service.
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Gary McInnes Boyd
(@garymci2014) reported
Had a member of staff off work today all day waiting on @virginmedia install and they cancelled it at 6pm costing him a days wages! Shocking customer service
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Julija Nepokrytykh
(@JNepokrytykh) reported
Hello @virginmedia I have a problem with valid IP configuration for ethernet. My pc is not connected to router directly and I use the Powerline adapter in the different room. I restarted the router, but the problem perssts every time I switch on and off my Pc... Please help
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Ash
(@ashlongden82) reported
@virginmedia 2hrs on hold to your call centre today only to be cut-off. Absolutely shocking customer service.
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briggsy
(@jrbriggs82) reported
@virginmedia is hands down worst phone service I've ever had. 3 times yesterday hung up on. Twice today. Absolute shambles. Can i cancel via twitter. Can't be lied to by another clown on the phone today. Its Too much
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Sally
(@salmcg36) reported
Been waiting on the phone to speak to customer service going on 30 minutes now. Would be nice if they had more than 4 songs playing on repeat. #VirginMedia