Virgin Media

Virgin Media Outage Report in Berkhamsted, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Berkhamsted, Hertfordshire, England 09/26/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Berkhamsted, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Dunstable, Hemel Hempstead, Luton, Watford, Stanmore, Amersham, Aylesbury, St Albans, Borehamwood, Bushey, Chesham, Berkhamsted and High Wycombe.

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City Problem Type Report Time
United KingdomDunstable Internet
United KingdomHemel Hempstead Internet
United KingdomLuton Phone
United KingdomWatford Wi-fi
United KingdomWatford Wi-fi
United KingdomStanmore Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia I’ve already done that. It says no known issues.

  • SteveDunn09 Steve Dunn (@SteveDunn09) reported from Harpenden, England

    @virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless

  • ElliottVern Elliott Gordon (@ElliottVern) reported from Watford, England

    @virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.

  • BeesWingedEyes Sophie Joanna (@BeesWingedEyes) reported from Watford, England

    I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.

  • pretty_gd Pretty (@pretty_gd) reported from Harrow Weald, England

    @virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt

  • retro_trance RetroTrance (@retro_trance) reported from Harrow Weald, England

    @nicknamesWoody @virginmedia They’re so crap aren’t they

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Chalfont Saint Peter, England

    @virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia Completely down

  • mkmtassociates Malcolm Todd (@mkmtassociates) reported from Harefield, England

    @virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.

  • CazDigital1 Caz Digital (@CazDigital1) reported from Hemel Hempstead, England

    @virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business

  • simonstebbing simonstebbing (@simonstebbing) reported from Bushey Heath, England

    Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported from Stoke Mandeville, England

    @virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution

  • deethfc Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MW92_ Mike W Art (@MW92_) reported

    @virginmedia Down again

  • outpld9 Syzen outpld (@outpld9) reported

    .@virginmedia still down ffs I can’t load any games or anything

  • Holy_Rinoa Arwen Kivlis (@Holy_Rinoa) reported

    Hey @virginmedia I thought you were supposed to have fixed the Internet outage issues...clearly not as its down again now...

  • FPSpsychoYT FPSpsychoYT✨ (@FPSpsychoYT) reported

    So first Twitter and Twitch weren't working, now Discord won't load! What ******** is going on #virginmedia ?

  • Kentish01 Paul D 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Kentish01) reported

    @virginmedia I’m a new customer of yours and saw our broadband was down earlier, then came back and is now out once again. Somehow I don’t think it’s fixed. #NotAGoodStart

  • ShirlyBumaguin Shirly Bumaguin (@ShirlyBumaguin) reported

    @virginmedia I have no Wi-Fi right now. Are you down again?

  • horrifiedofhh Horrified of HH (@horrifiedofhh) reported

    @virginmedia Yeah well it’s down again you incompetent twits. Please put the plug back in.

  • calibrax Calibrax 🇬🇧 (@calibrax) reported

    @virginmedia @mumblermuso Great idea. Call, be on hold for ages, then they will tell you to reboot your router even though the problem is clearly at Virgin's end. How about not giving people pointless platitudes?

  • BoomerBoltz ♿BoomerBoltz♿ (@BoomerBoltz) reported

    @virginmedia WHY do this to me! @KickStreaming if my ISP pulls there finger out and sort out the outage thats running wild across the UK i will be live! GRRRRR

  • Stewart54693555 Stewart Walker (@Stewart54693555) reported

    @virginmedia nothing restored in the leeds area, pudsey in particular, your website wont allow a status check as it is also down...12 hours so far