Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (8%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Chesham, Luton, St Albans, Stanmore, Aylesbury, Watford, Borehamwood, Beaconsfield, High Wycombe, Dunstable, Hemel Hempstead and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Chesham |
Internet | |
| Luton |
Internet | |
| Luton |
||
| Luton |
Internet | |
| Luton |
||
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
-
amanda brooker
(@brookersx5) reported
from
Hemel Hempstead, England
@virginmedia for 3rd time short gap in time my service is showing w02 with repairs just up the road .for the prices i pay i shouldnt pay full service when disrupted so much .a text saying you are doing repairs no good to a 2 year old waiting for peppa pig
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
-
simonstebbing
(@simonstebbing) reported
from
Bushey Heath, England
Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail
-
Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
-
Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
-
SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
-
Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
-
M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
-
Ashley
(@randellauk82) reported
from
Luton, England
@virginmedia so I’ve had a merry go round of experiences for the last few months I’ve had to give advice to managers engineers etc when I contact about issues I want to out this forwards do a job do it right correct. Say a time call me don’t not call happened 3+ times 1/2
-
Niks
(@lydia43632819) reported
from
Luton, England
@virginmedia Via email and even I called the customer service also 😞
-
Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
-
Torbaf
(@JunaidJuned86) reported
from
Harrow Weald, England
@virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi
-
Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia I’ve already done that. It says no known issues.
-
Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
-
Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
-
Pretty
(@pretty_gd) reported
from
Harrow Weald, England
@virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt
-
Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
-
Ken Spearpoint💙⚡️❤️😷
(@K_G_Spearpoint) reported
from
Watford, England
No access to my @virginmedia e-Mail all day. Still no resolution after 30 minutes on the phone. Absolutely useless & very angry😡
-
Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia Completely down
-
Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah Hogan
(@mutleymushu) reported
@virginmedia I’ve done that. There were issues in my area yesterday but nothing is reported today.
-
nicolas anderson
(@nicolasanderso1) reported
@virginmedia buffering on my internet and tv box been going on for a week or so. Getting texts messages about updates but nothing happens resetting my internet and box 5-6 times a day. Poor service this. Please sort this out
-
😇 with philthy mind and claws
(@striker990) reported
@BarbaraDixon__ @virginmedia They need to start cracking down on **** like that
-
clydey
(@therealianclyde) reported
@virginmedia I’ve sorted it by turning it off for about an hour. But the issue is a reoccurring one. It happens once a week. The app appears to need to be updated. Thanks
-
Jan Hobbs
(@CleanzineEditor) reported
@virginmedia Many thanks for the clarification. How do I go about claiming compensation please? I pay an exorbitant amount for my limited service (far more than neighbours with better packages) & to be without emails for an entire month (& counting!) deserves some recompense
-
gabriella mamas
(@gabbywhitt) reported
@virginmedia Absolute joke the hours I’ve spent on this! All I’m wanting is how much the early disconnection fee is, a breakdown of costs and an apology! Worst service by far!
-
julie knowles
(@julie2k9xxx) reported
@virginmedia I no what’s going on an outage there always seems to be outages
-
Tracey Goddard
(@TraceyGoddard2) reported
@virginmedia you are awful steamrolling an 80 year old into a contract for £180 a month when she only watches about 5 channels. Shame on you this is abuse!
-
Jonathan Moran
(@JMORAN_10) reported
@JWhite40526 @virginmedia @CommsOmbudsman Switched to virgin in November tv goes down weekly. Absolute joke
-
Alex McGinlay
(@Alex_McGinlay) reported
@CliveR39 @QuicTm37435 @virginmedia The No.1 rule is: never give any details to non-solicited contact. This also includes Virgin when they phone you offering deals and asking for your details - even if they are legit. Always initiate contact yourself.