Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, St Albans, Hemel Hempstead, High Wycombe, Stanmore, Rickmansworth, Watford, Aylesbury, Dunstable, Amersham, Chesham and Great Missenden.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| St Albans |
Internet | |
| Hemel Hempstead |
Internet | |
| High Wycombe |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will call this number at some point today when it’s appropriate but no it’s still not working and when I put in my area code still says sorry we cannot tell you what’s going on?
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Steve Cavinder
(@StephenCavinder) reported
from
Bricket Wood, England
@virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia We have liftoff! Just spoke with a member of your team on the phone. Her name was Francis. She was fantastic! Sorted the problem out and applied a credit to my account. Buy her a drink now 🍷
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia
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BuG$y
(@browngaybitch) reported
from
Harrow Weald, England
Absolutely rubbish customer service from @virginmedia @VirginMedia_TV @VirginMediaCorp waiting for over 2 hours, first call the advisor hung up after I asked to speak to his manager and the second advisor CANNOT give me a reference to the call or let me speak to a manager
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Bhaven Dusara
(@Fatty_Koo91) reported
from
Harrow Weald, England
How can it be called Virgin Media when it goes down so much??? #VirginMediaDown
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service
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Dukè 🇩🇪🇱🇰
(@itsstheasianone) reported
from
Harrow Weald, England
anyone else’s virgin media down?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday
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TinaReadingEditor
(@TinaReading) reported
from
Amersham, England
@virginmedia No Internet for 48 hrs and can't work, will you be crediting customers for lack of service?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia broadband down again in my area pay so much money for this so-called superior service absolute shite can’t wait to leave
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes I don’t know how many times it’s just a red light it’s not working.
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TinaReadingEditor
(@TinaReading) reported
from
Chesham Bois, England
@virginmedia No and that's the problem. I need it for my grandsons 😪😪😪😪😪
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Paul Swain
(@PaulswainDJ) reported
from
Kings Langley, England
@virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.
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Seemtab Ahmed
(@ahmed_knp) reported
from
Luton, England
@virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Yes conveniently he said we cannot run a test on the service at the moment because there is no service and it’s crap and doesn’t work
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.
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Big E
(@lutonmagoo) reported
from
Caddington, England
@virginmedia Don’t know absolutely fed up with the crap service I live in Luton so you tell me but nothing works never does and pay nearly £50 pound a month for crap broadband can’t wait to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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raees
(@raees_shah17) reported
@virginmedia Usually they fix these issues in 2 days at max, why 2 weeks, is the team struggling?
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Steve Palmer
(@Stevek93321) reported
@virginmedia I have had to come out of my house to get a data signal its not just my landline it's my Internet connection and tv to. I am happy to talk to you know but once I get home I won't be able as i haven't got Internet phone or TV and no mobile signal
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DianeLewis 6039💙.
(@dianelewis6039) reported
@virginmedia shame on you another weekend with no TV for my elderly Mother. Stating Monday 12pm to fix.!! TV is her only pleasure.
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Kriton Danopoulos
(@kritwni) reported
@virginmedia This is a joke. on the 19/03 my broadband went down. I managed to book an engineer for 24/03. The engineer came and said that Virgin unplugged by mistake my cable for the street box and another engineer will come today. No one came and next date is 06/04. Thanks
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ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹$3 Sale 💦 Top 10%
(@HayleyDanielsUK) reported
@againjeff1 @virginmedia I may have to tbh because it's happening too many times now. Appreciate AW had its issues but my download speed and upload is pretty much 0.00
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Bradley Wilson-Hunt
(@BradErzwh) reported
@virginmedia its now been over 2 days with unusable internet 25-50% packet loss, your support is awful and I've not received a single update even though the case has been "escalated".
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Russ Evans
(@RussEvans18) reported
So @virginmedia are increasing my bill by 29% because their costs have increased. Oh behave you've got billions in the bank I've got £12.67 **** off.
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia you're services are extremely disappointing. My landline has been out of order for nearly 4 days. Reported today put on hold n libe disconnected. Despite calling back I'm getting no where. Landline is connected to emergency services, therefore required for vital
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Elizabeth Ann
(@EOB78) reported
@virginmedia you need to sort it out. For more than a week we’ve had bad Wi-Fi, having to use 4g for a service I pay you for is unacceptable. I’ve called multiple times & had engineer out twice, not on. Sky may be calling soon 🤬
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Paul Middleton
(@slowdownpilgrim) reported
@virginmedia I contacted you January to inform you my mum had died. I offered to pay her last bill. Two of your staff verbally said Virgin, as a brand would never expect that. Her package was disconnected Feb. This week she got an additional £124 bill for March. Seriously!