Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Luton, Stanmore, Dunstable, Watford, Amersham, Hemel Hempstead, Aylesbury, St Albans, Borehamwood, Bushey, Chesham, Berkhamsted, High Wycombe and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Stanmore |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Dunstable |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
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Shumailla
(@szdar) reported
from
Harrow Weald, England
@virginmedia absolutely fed up of your broadband. I keep losing connection; this is becoming a daily occurrence and it’s debilitating. Really not happy with this service!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia I would just like to Get the service I pay for ... that would be phenomenal
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@JMeyler87 @virginmedia Yes we have the same problem but virgin are not interested
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Aaron Phethean
(@aphethean) reported
from
Berkhamsted, England
Technical team denying ordering a new box that has failed to materialise. Any chance of a straight answer on this @virginmedia? No TV over Christmas. Bad form.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@bigname81 @virginmedia 22 months of the same issues
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia any chance of help. Internet is intermittent for last 2 weeks. No internet this morning trying WFH no chance. Rebooted hub several times checked connects no issues in the area what next??
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia internet intermittent for weeks have not had a connection all morning. Quick to take our money but shocking service.
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David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
Virginmedia warning why would you sign up have had no internet all morning virgin say no issue but has been intermittent for weeks. WFH no chance. Agh
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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Ed
(@Ed_P0d) reported
from
Luton, England
@jakepickford @virginmedia I've noticed that recently too (Luton). Put it down to the massive 5g tower the council put in, interfering with my WiFi signal.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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🌸 Emily Jayne 🌸
(@emily_jayne1233) reported
from
Luton, England
@virginmedia hi, is it possible to get some assistance? My partner and I ordered a broadband package for our new apartment but I accidentally clicked the wrong address on the drop down menu and I need to change it. Is this possible?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Davies
(@studavies1982) reported
@virginmedia Yep. No issues. 3 times a week for months would be a pretty fault in the area. You’d sort that because it would be unacceptable. The same doesn’t apply for me with the super hub. The all singing, all dancing, speaks 48 languages and communicates with aliens super hub!!!
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Geoff Baldock
(@Geoffb85) reported
@virginmedia having WiFi connectivity problems in RG4 - any idea of resolution?
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jay
(@jay35608945) reported
@virginmedia Hi Virgin Media, the tech has just been to set up my internet connection & service was lovely. I received an email about the visit, but no survey has come through. I’d like to leave (Kevin) a good review.
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Annie Smith
(@Cappygolightly) reported
@JulietteSims192 @virginmedia My sympathies. It should be tech support team. Took me a few tries & no action until I threatened to leave after 6 weeks of dual provider use. They charge rental for boosters. Still use an ethernet to get a decent signal in hard to reach spots. The routers are short range.
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Anthony P
(@don_ants) reported
@virginmedia is it strategy to keep cutting off the call when someone wants to cancel a service. Four calls made and four times I’ve been cut off. Awful service.
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Rosa Pea
(@RosaPea2016) reported
@virginmedia That is the problem! Nobody answers this phone number past 5pm. I work mon-fri 8am to 5pm with no access to a phone during the day. On WhatsApp, I have to restart everything from the start. It is depressing and stressful after a long day at work.
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Matt Browne
(@mattlfc78) reported
@virginmedia That’s also an issue as I’ve been on the phone numerous amounts of time and no one has helped me one bit hence why I’m on here. The online help didn’t help me and also the WhatsApp number you have didn’t help me either hence the frustration
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David Fielding
(@fieldawg) reported
.@virginmedia I’ve tried to cancel my subscription three times now. Raised a complaint to cancel it, which you stated has been complete, and then you still take out money and charge a late payment fee. What’s going on?
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Sarah Clark🌹🏴🏉
(@Canarymummy) reported
@virginmedia I didn't agree to take an additional contract as the virgin media account is in my husbands name. I also didn't raise a complaint as I didn't feel it necessary at the time.
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Dolbs
(@MillwallDolbs4) reported
@virginmedia No nothing, absolutely awful, horrendous customer service and guess what, you're also wasting my time cos you supposedly can't help either!!!