Virgin Media Outage Report in Berkhamsted, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Berkhamsted, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Berkhamsted, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Watford, Luton, Hemel Hempstead, Bushey, Radlett, Harpenden, Amersham, St Albans, Dunstable, Aylesbury, Northwood, High Wycombe, Borehamwood, Tring and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| Luton |
Phone | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Bushey |
Internet | |
| Bushey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Berkhamsted, England
Latest outage, problems and issue reports in Berkhamsted and nearby locations:
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Enrique Guadiz
(@EnriqueGuadiz) reported
from
Hemel Hempstead, England
@virginmedia Router WiFi connection is so unstable people are about to throw them out their windows!! Might be worth moving to @VodafoneUK to get a better price and service? #VirginMedia has been truly awful recently
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Mike Fethers
(@fevington) reported
from
Rickmansworth, England
Watching @virginmedia for the first time in ages reminds me how much I genuinely miss @skytv. Crap UI One 4K channel which shows nothing. Costs £30 more a month for less content. #Urgh
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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Paul Durrant
(@Leafs1201) reported
from
Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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Phil Campbell
(@PhilCampbell_) reported
from
Hemel Hempstead, England
@virginmedia No. There never are. I've had issues with this since I'd had it installed.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Cox
(@JulesCox1959) reported
@virginmedia neither the 150 from mobile or 0345 number from landline for customer service is working. I need to notify leaving cannot do this on line how are you supposed to get in touch - #virginmedia is poor but this is ridiculous 🤬
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Ian Crawford
(@SES1319) reported
@virginmedia WiFi link was not the problem. Much better to say ‘advice given’ rather than the patronising ‘education given’. Organisations need to recognise when there is a genuine complaint and not defend the impossible.
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Michael Dixon
(@MJDixon81) reported
@virginmedia Hi, how do I order a booster? Even though the connect app says I have good signal, I'm getting signal loss in some rooms which is affecting work calls. Thanks
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Yoshida Kenshin
(@yoshida_kenshin) reported
@virginmedia On hold for 55 minutes and then got disconnected. Brilliant service. No call back feature, no indication queue position or agent availability waiting time. Such a poor service, especially coming from a communications service provider. The irony.
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Paul Richardson 🙂
(@PWRFitness) reported
@virginmedia Mobile phone customer. I get zero signal from anywhere in my house. I need to go outside to receive or make calls. It isn't very good that, is it? Why should I renew with you?
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Sadia Ghafoor
(@SadiaGhafoor) reported
@virginmedia Not good enough, in this current climate you need to be doing more to ensure you don’t have these situations, the impact loss of service has right now on customers is more severe than before. It now impacts their jobs, business and education, will be making a complaint to OFCOM
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Lorraine Jean Bush
(@LJBush) reported
@virginmedia I've checked your updates saying no problems, but on down detector it's stating problems at virgin media in slough with 1,110 people saying no internet in the area. My son is one of those!
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Kevin Diamond
(@kevinadiamond) reported
@virginmedia just checking how accurate your online checker is. As broadband down.
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Yudhi B
(@thatboyyudhz) reported
@virginmedia 1. Complete outage of connection 2.Continuously having to reboot my system 3. Connection keeps breaking Can’t really say you’re the best network provider tbh if continuous people keep having the same issues. @skytv @bt_uk you guys get these issues ?
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Rhysby
(@rhysjones00) reported
@virginmedia According to the checker I can get 600mb in my area but when I log in to my account the most I can get is 350. And that's with changing my TV package which I don't want to do, your site is awful to use it constantly logs me out if I go anywhere than my account!