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Virgin Media

Virgin Media outages and service status in Berkhamsted, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Berkhamsted, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 5:55 PM GMT+1.
  • 54% Internet (54%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 4% TV (4%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Berkhamsted, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Berkhamsted, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Berkhamsted, England

The most recent Virgin Media outage reports came from the following cities: Watford, Hemel Hempstead, Luton, Leighton Buzzard, Stanmore, Aylesbury, High Wycombe, Elstree, Dunstable, Beaconsfield, St Albans, Harpenden, and Chesham.

CityProblem TypeReport Time
Watford Phone 6 hours ago
Hemel Hempstead Internet 2 days ago
Luton Internet 3 days ago
Luton Internet 6 days ago
Luton Wi-fi 6 days ago
Luton Internet 6 days ago

Nearby cities with recent reports

Luton

4 recent signals

3 days ago
Watford

3 recent signals

6 hours ago
Hemel Hempstead

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Berkhamsted, England

Latest outage, problems and issue reports in Berkhamsted and nearby locations:

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Called that number got an engineer coming out on Wednesday which is a bit long to be without broadband then they wanted me to pay for a priority service wanted me to pay for your equipment that’s is not working to be fixed I don’t think so not a great service

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia I will I don’t know what the problem is it’s nothing we are doing we have reset & unplugged it rebooted it switched off switched it on and everything we can think of just won’t work since about 5 o’clock yesterday

  • lutonmagoo
    Big E (@lutonmagoo) reported from Caddington, England

    @virginmedia Call the line says there’s no issues in my area by Neil no at least three people in the same street as me that have no service at the moment so again absolutely incorrect information

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

  • LadyNajaGirl
    🎀・゚✩𝒫𝓇𝒾𝓃𝒸𝑒𝓈𝓈 ✩・゚🎀 (@LadyNajaGirl) reported from Luton, England

    @virginmedia hello, could you follow me so I can message regarding an issue with a hotel wifi? I was given a virgin media email address but no one has responded and it’s been over a month. Thanks.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @MikeCoxCowes @virginmedia @HP What hope is there for the smart home when even a wireless printer needs reconfiguring after a simple wi-fi network change?

  • NLFG
    Nick Chainey 💙 (@NLFG) reported from Hemel Hempstead, England

    @virginmedia I've tried both of those. I was going to restart the router and see if that made any difference. Appreciate the help 👍🏼

  • arintsie
    A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • ahmed_knp
    Seemtab Ahmed (@ahmed_knp) reported from Luton, England

    @virginmedia I’ve been having problems with my internet from last 1 week! Gone from bad to worse from yesterday!!! what’s wrong?

  • the_hyper
    ⚡️TᕼE ᕼYᑭEᖇ⚡️O Índio 🇧🇷🇬🇧🇺🇦 (@the_hyper) reported from Croxley Green, England

    @virginmedia all services are down in Watford/Croxley area! Modem with green light since 6am. Any idea??

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • deethfc
    Deepak (@deethfc) reported from Harrow Weald, England

    @virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please

  • DarylSThompson
    DarylSThompson (@DarylSThompson) reported from Harpenden, England

    @virginmedia @kamikaz3Topnam Wow, that may be one of the worst responses I've seen...

  • bodhititus2019
    Chris 53 (@bodhititus2019) reported from Aylesbury Vale, England

    Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

  • sjdhatters
    Simon Dennis (@sjdhatters) reported from Aston Clinton, England

    @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia Thanks - I’m not going to trust it again, so won’t bother using the record function, as it’s too unreliable. I’ll stick to streaming on catch-up and buying DVD and Blu-ray discs from now on. Another dissatisfied customer, eh? And we’ve just increased how much we pay... 😡

  • LegitBoss69
    🦄 UnicornFarts641🦄 (@LegitBoss69) reported from Luton, England

    @virginmedia Doesn't help me now does it when I've borrowed the money to get my services on and STILL I can't even get through on WhatsApp? (Can't call due throat and voice issues at the moment)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Guacamole_Hater
    ❌️ (@Guacamole_Hater) reported

    @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭

  • SarkySodRyan
    Ryan (@SarkySodRyan) reported

    @virginmedia you've sent me messages saying you'll charge me for not sending back my old box.... Despite me telling you the new one doesn't work. This is what it displays. Tried calling your customer service number and - as always - I can't get through Any idea what to do? R

  • SarkySodRyan
    Ryan (@SarkySodRyan) reported

    @virginmedia And given I'm already annoyed - don't ask me if I've switched it off and back on again. Of course I have. It still doesn't work.

  • pstaylor1412
    paul taylor (@pstaylor1412) reported

    @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

  • Vonk9
    Veronica Dodd (@Vonk9) reported

    @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

  • Cakes6G
    Cakes6G | Art on Objkt (@Cakes6G) reported

    @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

  • DG_Lewis
    David Lewis (@DG_Lewis) reported

    @virginmedia - resorting to contacting you here as other channels have failed to help me get a connection to your services even though neighbours have it. Please reply in direct message - thank you

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!