Virgin Media

Virgin Media Outage Report in Chalfont Saint Peter, Buckinghamshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chalfont Saint Peter, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont Saint Peter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chalfont Saint Peter, Buckinghamshire, England 08/13/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chalfont Saint Peter, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: London, Isleworth, Feltham, Ealing, Bushey, Wembley, Acton, Slough, Brentford, Hemel Hempstead, Harrow, Greenford, Hayes, St Albans and Windsor.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIsleworth Internet
United KingdomFeltham Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chalfont Saint Peter, England

Latest outage, problems and issue reports in Chalfont Saint Peter and nearby locations:

  • TomRileyImages TomRileyPhotography (@TomRileyImages) reported from Harrow Weald, England

    @virginmedia its been a month intermittently now with no phone or Internet.. if I have to say again its not the equipment but the amp I will make it a equipment issue by throwing the whole lot outside.. no way of contacting on 150 as i have no land line!!

  • KrishTheBarber Krish (@KrishTheBarber) reported from Hillingdon, England

    How did your internet just turn to dust?? @virginmedia ******** am I paying for? Can’t get through to your customer services because you’re “currently receiving a lot of calls” but also your “offices are currently closed” ******* joke of a company!

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke

  • Tai_Aro Tai Aro (@Tai_Aro) reported from London, England

    Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!

  • bobbybirchall Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • UB5simon Simon Bye 🎪🔶 (@UB5simon) reported from Southall, England

    @virginmedia Service is back, but I moved over to VM recently and the service from my previous provider was much more reliable. WiFi has been down several times in the last few months.

  • sharkbaitza David Harley (@sharkbaitza) reported from Hemel Hempstead, England

    @virginmedia pls can you send me the contact number for your help line? The app just gives a covid message but no number.

  • NeilSculley neil sculley (@NeilSculley) reported from Watford, England

    @virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • misterBeno Mihir R Benison (@misterBeno) reported from Harrow Weald, England

    @virginmedia is there a problem with your broadband service in Harrow? I have green lights flashing on my home hub even after doing all the checks. Need this fixed for tomorrow as I am giving a talk.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business

  • nicoleblackmanx Nicole 💛 (@nicoleblackmanx) reported from Slough, England

    @virginmedia What is it going to tell us? We have the issue every day. Sometimes 4x a day!

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @gracegrxnde @virginmedia My one has been off since half a day when it started raining in London it’s just terrible doesn’t come on at all

  • nixearle Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • Skibird217 Tigerfeet (@Skibird217) reported from Hillingdon, England

    @virginmedia asking yet again for help with my sim swap?? Anyone????

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

  • s11kda Sam D (@s11kda) reported from Harrow Weald, England

    @virginmedia I think I've made a mistake in joining, customer service isn't as great as my previous provider. How can I cancel?

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robmatchett rob matchett (@robmatchett) reported

    @virginmedia very disappointed. Called to leave our contract, very little objection handling. Received a call this morning and as soon as I mentioned I am not interested the guy rudely hangs up. Absolutely shocking service and call centre staff

  • lopinto1976 show me the sunshine 🌞☀️😘 (@lopinto1976) reported

    @virginmedia I think the only way to resolve the issue would be to get a new router from Virgin Media with a different IP address fix to it otherwise I don’t think I will be watching Amazon Prime in my house in the foreseeable future

  • Sarah_Ransome Sarah Ransome (@Sarah_Ransome) reported

    @virginmedia hey @virginmedia .. we’re having landline phone issues in PL9 .. assume it’s a fault .. plse can you advise when it will be fixed ? Thanks

  • martlet3 Andy Hudson (@martlet3) reported

    @virginmedia Down again.. this time message says possibly till 6pm… 2 people trying to work from home.. bloody ridiculous 😡

  • colourful1 Michelle Singer (@colourful1) reported

    @virginmedia Trouble is, that page (which I'd looked at yesterday) places you in a similarly eternal loop to tye ones proposing to be helpful elsewhere on the site. It's not fit for purpose. Is there ANY WAY I can email?

  • IamCStlouis iamCStlouis (@IamCStlouis) reported

    Virgin Media is an unprofessional service. Making all my payments on time. Customer service offer help but very dishonest. Won’t allow me to speak to a manager@virginmedia

  • kellymcdev Kelly (@kellymcdev) reported

    @virginmedia No not as yet because every time I call Tey say reset the hub and thats not a fix

  • kaneyboyy Kane Lucas (@kaneyboyy) reported

    @virginmedia Say on my network? What do you mean by this? I mean it just says “virgin” I only seem to get 2bars at home as well. 🥴

  • traceymills18 Tracey Mills (@traceymills18) reported

    @virginmedia no internet in SK2 5XT reported why will it take until 3pm to fix massive inconvenience

  • SteveRo72795678 Steve Roberts (@SteveRo72795678) reported

    @virginmedia I go to forums if my dishwasher has broke down and out of service, I pay Virgin monthly, does that not include ongoing service and maintenance? Ive been with you 10+ years and im now looking into alternatives as I only need the internet.