Virgin Media Outage Report in Chalfont Saint Peter, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chalfont Saint Peter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont Saint Peter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chalfont Saint Peter, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Northolt, Ruislip, Ealing, St Albans, Hemel Hempstead, Slough, High Wycombe, Southall, Harrow, Brentford, Stanmore, Rickmansworth, Hayes and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chalfont Saint Peter, England
Latest outage, problems and issue reports in Chalfont Saint Peter and nearby locations:
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia Yes and I’m still in a queue waiting for a response. I really don’t understand how this is so difficult. I just want to cancel my contact for a service you’ve lied to me be about being able to supply.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Brian Ging
(@brianging) reported
from
Ealing, England
@virginmedia I've called 4-5 times. The only time I get though is when I select the option to upgrade my services 🤔 Strangely not at home to people wanting to cancel.
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia @JoBurkill It’s the whole street. Please help us. I’ve logged two complaints but no reply. Constantly cutting in and out all day every day. Help! @sbarrett92
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
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HK
(@harrydotcom_) reported
from
St Albans, England
@virginmedia No not confirmed as outage. It keeps cutting in and out. Can I DM you to see if you can check?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
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Neil Aston
(@naston23) reported
from
High Wycombe, England
@virginmedia I’ve phoned up twice to cancel and you sent me a £5 off voucher so that clearly hadn’t worked. No one has responded to my message either so that’s not looking great either
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia your engineers just left, created a problem, they weren’t even working on my property and just left. I can’t phone you because that’s not connecting? There’s no cable and no internet and I’m in the middle of my Classes and no internet!! I am not happy
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz Judge
(@GazJ8) reported
Has anyone, who has their internet with @virginmedia, found that since they merged the 2.4GHz and 5GHz signals into one that their WiFi has been a bag of ****? I struggle for a signal in the next room these days, makes WFH a nightmare
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Frankel
(@Frankel_20) reported
Absolute shambles of a service from @virginmedia it took 6 agents to cancel my upgrade. Live-chat screenshots taken of lie after lie about promising me they’ve cancelled, even added credit as an apology. This morning I’m billed £100 more than I usually pay. Absolutely shocking.
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PureBusiness
(@PureBusiness6) reported
@virginmedia 14th June - I've since switched to BT. You charged me £240 cancellation fee, I had to leave because my internet was never reliable but apparently that doesn't mean I get to leave without a cancellation fee. Even though I never got the reliability I was promised.
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KS🏴
(@KaneAlexander19) reported
@virginmedia hi my phone signal had completely gone
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Oliver Dean #TeamLH
(@ollieinleeds) reported
@virginmedia It's just a coincidence that it always comes back on for 18:00 then? There's a big difference between a rare or planned outage and the repeatedly piss poor service that you are providing. Three times this week alone
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Jane Norris
(@janrobnor) reported
@TashaShaw10 @E4Tweets If you record the Inbetweeners movie it will be on there instead - virgin media won’t have the info to update the TV Guide that quick they never do!
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tony crowther
(@Crowth1984) reported
@virginmedia can someone from you team help ive been waiting since the 10/9/21 for my tv box to be delivered. Everytime i call your support line they just transfer then hang up.what the hell is going on
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Nick Yousuf
(@NickYousuf1) reported
@virginmedia @giveussomenews Our virgin TiVo box has been playing up for mths with catch up 5 mins watching & its stops Reported it so many times it never gets fixed
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G
(@esnw33430) reported
@virginmedia Thanks, I'm already part of the community. The issues were fixed overnight, the packetloss seen yesterday is now gone so all is good again and back to low latency and rated speeds for the circuit.
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mark b
(@markb43377061) reported
@virginmedia Upstairs we have2 boxes and both tend to freeze randomly WiFi signal is awful constant dropping even with your poor made booster boxes and that's not my words from a virgin engineer I bumped into in the street you have the monopoly in our area and it's not right poor equipment