Virgin Media Outage Report in Chalfont Saint Peter, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chalfont Saint Peter, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont Saint Peter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chalfont Saint Peter, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Southall, Hemel Hempstead, Hounslow, Hayes, Slough, Maidenhead, Chesham, Richmond, St Albans, Burnham, Harrow, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Chalfont Saint Peter, England
Latest outage, problems and issue reports in Chalfont Saint Peter and nearby locations:
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Sid M
(@smahes4) reported
from
Chesham Bois, England
@virginmedia The reason given to us that you don’t want to put extra 10mtr cable to service 3 properties. That’s a shame on you and a classic lie that you say on your advert regarding coverage @richardbranson @Ofcom
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Stephen Reid
(@stephenpaulreid) reported
from
Hounslow, England
@simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Nick
(@docklobster) reported
from
Hillingdon, England
Is my PC unusably slow because #Windows11 has screwed it or because @virginmedia are still messing with the local fibre network or maybe both? Either way I'm having a #technightmare #techfail
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Nataliya Klymko 🇺🇦🇬🇧
(@KlymkoNataliya) reported
from
Southall, England
@virginmedia can you confirm if there's an outage in my area (area code 21)?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty
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Nick
(@docklobster) reported
from
Hillingdon, England
@virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Kerryn Newman
(@kerrynnewman) reported
from
High Wycombe, England
@virginmedia what's going on with my internet. No notification of problems!
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne
(@joanne_l_t) reported
Congratulations @virginmedia for world class ignorance from your customer service team, you must give training to be this bad! It’s actually beggars belief
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Emily Walsh
(@EmilyWalsh_) reported
@virginmedia were still waiting for the call back that your customer service advisor said she would do 3weeks ago let alone the engineer that was promise due to your CONSTANT connection issues ! Being told there isn’t any issue is shocking when your website state intermittent!
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Jon Munson
(@jonmunson) reported
@virginmedia I was on hold for an hour - I was offered £38/month which is more than I pay now, and more than a new customer would be paying (£25/month). You clearly don't care about customer retention, and will be losing me as a customer.
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Andy Quinn
(@AndyQuinn_Fire) reported
@KGthaComedian Virgin media are possibly the most hideous company you will ever have to deal with. Robbing, rude liars. Until you come on Twitter and they want to be your best friend.
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Jon Munson
(@jonmunson) reported
@virginmedia I rest my case. If you'd like any more customer feedback, I'm sure I can do a competitive rate ;)
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Louise Bryce
(@loubryce) reported
@virginmedia My husband spoke to complaints team on 14/2. Told we would get a call in a week. Nothing. We could track the complaint online which said outstanding but has now miraculously disappeared. Assume someone took it offline as you couldn’t be bothered.
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Yusuf
(@Ys17111) reported
@virginmedia Trying to cancel my contract, been on hold for hours, you keep ending the call, I'll call again and you will do the same thing, wasted my whole evening trying to sort this out
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Alison Conaghan 💙 🇪🇺 🕷️
(@aconaghan) reported
The levels of incompetence @virginmedia are unbelievable. I called again today to close my email account and the advisor updated my marketing preferences. How hard is is to close down an email? It is supposed to happen automatically but 10 months later it is still active
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Rachel
(@loveisapill) reported
@virginmedia We've looked into it and the website advises people to call? But you get hung up on after a ridiculous wait time, with another customer advising 74 minutes at 8am (the quiet period) when I'm at work????
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James Swaffield
(@jjswaffield) reported
@virginmedia Thanks I called that number and they confirmed an issue in our area (ox12) estimated fix time 23.55. @DarrenBr00ks fyi