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Virgin Media outages and service status in Chalfont Saint Peter, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Chalfont Saint Peter, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 10, 7:22 AM GMT+1.
  • 49% Internet (49%)
  • 23% TV (23%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chalfont Saint Peter, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chalfont Saint Peter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chalfont Saint Peter, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Southall, Wembley, Uxbridge, Hayes, Windsor, St Albans, Feltham, Stanmore, Hemel Hempstead, High Wycombe, Slough, Ealing, Brentford, and Elstree.

CityProblem TypeReport Time
Hounslow Total Blackout 14 hours ago
Southall Total Blackout 2 days ago
Southall Internet 2 days ago
Southall Total Blackout 2 days ago
Wembley Total Blackout 2 days ago
Uxbridge Internet 2 days ago

Nearby cities with recent reports

Southall

4 recent signals

2 days ago
Hounslow

1 recent signals

14 hours ago
Wembley

1 recent signals

2 days ago
Uxbridge

1 recent signals

2 days ago
Hayes

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chalfont Saint Peter, England

Latest outage, problems and issue reports in Chalfont Saint Peter and nearby locations:

  • seanhannam
    seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia We’ve spoken to eight people to try and resolve our internet issues.We’ve ordered new boosters because the new service isn’t compatible with the old ones.We’re a ‘priority customer’ - the new boosters still haven’t arrived…So frustrating. Your service is appalling.

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @virginmedialife @virginmedia The worst service from any company I have ever used. I would like to be removed from your business accounts.

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

  • morish1
    maureen robert (@morish1) reported from Hillingdon, England

    @virginmedia This is false advertising. My broadband goes off more than it’s on and then it is so slow. I have lost count on the times I have called the help line. I have rebooted routinely, it works for a while then off again. I have had enough now as enough is enough!!!

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    When you’re trying to upload and synch 20gb of wedding photos via a 4g hotspot because your @virginmedia broadband has been down for days on end with useless customer service and you have a deadline. It’s never ending! 😩 #virginmedia #custometservicefail #fail

  • brobbo55
    robbo (@brobbo55) reported from St Albans, England

    @virginmedia sort out the wifi in AL4. Been down two days now joke of a provider

  • gemmak500
    ᒍᗩᑎE (@gemmak500) reported from Chesham Bois, England

    @virginmedia There is no link. No one appears to know what’s going on and there is no ownership or continuity of help. As the paying customer we are supposed to just wait, lose business and accept the situation.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

  • JammieBun
    James Brown (@JammieBun) reported from Hillingdon, England

    Hi @virginmedia. I’ve tried phoning you with a complaint, but the calls get shunted into weblink hell. I’ve submitted two complaints through your site which have mysteriously disappeared from my account. And on Twitter the links you send for an online chat only ever lead …

  • arintsie
    A Rintsie (@arintsie) reported from Marlow Bottom, England

    @virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113

  • ThomasPirouet
    Thomas Pirouet (@ThomasPirouet) reported from Chesham Bois, England

    @virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…

  • U2Gorilla
    Snatch (@U2Gorilla) reported from Southall, England

    Requested to cancel my contract and told my account doesn’t exist anyway. Thank you Virgin Media.

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • andburd
    Andrew Burdett (@andburd) reported from Maidenhead, England

    Hi @virginmedia, I’ve spent more than an hour on the phone to your advisors this morning and am getting nowhere. I have therefore now decided I would like to cancel my contract (I am within cooling-off period). Would I still be considered a ‘new’ customer if I find a new deal?

  • MarkGRyan
    Mark Ryan (@MarkGRyan) reported from Ealing, England

    Once again @virginmedia let us down with internet in W13 area ... not a good service at all

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • SMillbery
    Spencer Millbery (@SMillbery) reported from Harrow Weald, England

    @virginmedia any chance of a stable service?!?

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jomas1704
    josef (@jomas1704) reported

    @virginmedia sort your horrible internet out 👍🏻

  • ryanbrittain1
    Ryan Brittain (@ryanbrittain1) reported

    @virginmedia @JSims_92 During lockdown they off loaded staff and then didn’t re-employ - worse customer service across the industry and that says something when in the same list as BT and Vodafone

  • lambypies
    SJL (@lambypies) reported

    @Stsantek @virginmedia Yeap, happened to me too. I asked on the phone if there was any evidence of this "Contract" The call handler said point blank it didn't matter. The really annoying thing is the actual broadband is really good. Fast, reliable and only the odd day down for maintenance.

  • DoctorDisco63
    Owen Luckhurst (@DoctorDisco63) reported

    @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.

  • jaluch
    Christine💙 (@jaluch) reported

    @virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service

  • iadnan9
    Addy (@iadnan9) reported

    @ipa1869 @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

  • UK_DC_One
    Dave (@UK_DC_One) reported

    That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

  • ericthecatmk2
    Chris Mullan (@ericthecatmk2) reported

    @Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress

  • fayfreddie10
    faye (@fayfreddie10) reported

    @virginmedia I can but we have gas and ongoing complaint . 2 repulls of cables .. its better than a few weeks ago but its still intermittent. And obviously the phone line is unusable .. i only use thet to call VM but even they have to call me back on my mobile as they cannot hear me.

  • clm2071
    Septimus McClonk (@clm2071) reported

    Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke