Virgin Media Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Dunstable, Barnet, Amersham, Welwyn Garden City, Luton, Stevenage, Stanmore, Hemel Hempstead, St Albans and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Dunstable |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
I thought Virgin Media were bad but then I discovered the fresh hell of @HM_Passport. Elderly distressed mother, stolen passport, two months wait (so far) for new passport, two promises for call backs that never materialised. Awful.
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Caz Digital
(@CazDigital1) reported
from
Hemel Hempstead, England
@virginmedia hey. Board and doesn’t seem to be working at the moment. I’ve tried restarting twice and called to have a check on my equipment. That seems to be fine. When I restart it works for about 30 minutes and then goes down again. Thanks
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RetroTrance
(@retro_trance) reported
from
Harrow Weald, England
@nicknamesWoody @virginmedia They’re so crap aren’t they
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia what is going on with your useless service absolutely rubbish for £100 per month disgusting how you charge a fortune for something that has issues for the past 18 months
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I’m trying to speak with a Senior Manager at Virgin media I’ve raised a complaint and no contact a senior Manager should call me
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia just moved house and the internet services are terrible. No update from your team on how long the outage is going to be? Any update in the Chalfont area?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
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Steve Dunn
(@SteveDunn09) reported
from
Harpenden, England
@virginmedia Yeah... he he... when the broad band decides to work that might help.. when you get 'not connected' via ethernet and wifi the tests are a bit meaningless
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Raymacuxbridge
(@raymacuxbridge) reported
from
Chalfont Saint Peter, England
@virginmedia you’ve just put my monthly bill by £5 for something which your online advisors said was free. Worst customer service ever!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Tim Platt 💙
(@timplatt45) reported
from
Barnet, England
@virginmedia @TwitterSupport video content not loading over Virgin WiFi. WiFi connection is fine and video loads over Virgin 4G. Pls help…?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia to raise a complaint please send us your issues…….. however we will not respond but just take your money money money
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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Elliott Gordon
(@ElliottVern) reported
from
Watford, England
@virginmedia I am still waiting for my tech support call back after the ticket being raised three days ago. I have no email still. This is really poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Mills #FBPE
(@ruthmills) reported
@foxtrotluna @SMARTYMobileUK If it were me, I'd move away from Virgin Media on principle after this incident. They've well and truly cooked their goose as far as I'm concerned!
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Zelle Bee
(@zelle_baggaley) reported
@virginmedia @foxtrotluna After the situation has been explained, refusing to waive these charges for your customer is not a good look. Please do better.
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Toby Brown
(@sideshowtob) reported
@virginmedia Not sure. Been a loyal customer for years now, but just found out your top tier broadband is almost £20 more than TalkTalks.
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Marcello Mega
(@stcello1) reported
@virginmedia, do you have a technical support line my daughter can call, and is the one that she found online saying calls cost £6 for real? She has no service at the moment, and that's not her fault.
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Millennial Memoirs
(@MillennialMemo) reported
After Sky Broadband messing me around for over three weeks with no installation date in sight, I cancel and switch to @virginmedia who book my appointment for 02/08. A few hours later they say the date has been changed to 18TH AUGUST! I WORK FROM HOME I CANNOT GO ON LIKE THIS!
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Mark Catchlove
(@markcatchlove) reported
@virginmedia Thanks - but I did speak to to 4 different people over the course of 2 40 minute calls - to no avail. Maybe I need to change my name and just pretend I am a new customer
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sarah and alfie cat
(@SarahSarahbaa) reported
@virginmedia No I'm not a customer and don't intend to be. It's no good dealing with a complaint in 28 days, it's now I need to speak to someone.
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sarah and alfie cat
(@SarahSarahbaa) reported
@virginmedia I don't need to hear this, I know what I was promised and I know there is no problem. There's no need for us to speak further as you are not interested in my individual situation only reading from the scripted general response which in this instance does not apply
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Kishan Mavani
(@MavaniFamily) reported
@virginmedia @virginmedia so on the phone to customer services and no managers in? Is this a joke for a Buisness this size, not a manager in to handle my complaint. Give me a break 😡 #poorcustomerservice
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Phil
(@MccloyPhil) reported
@virginmedia … over an hour providing details - repeatedly. Waited minutes for each response and then ignored. Your contact links on the website are broke, both at foot of page and link in contract. I will never go near your company again.