Virgin Media Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Finchley, London, Bushey, Radlett, Watford, Dunstable, St Albans, Luton, Hemel Hempstead, Mill Hill, Welwyn Garden City, Berkhamsted, Stevenage, Borehamwood and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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dicky jones
(@dickyjones88) reported
from
Luton, England
@virginmedia your customer service is dreadful I am a key worker trying to help keep the medical supply chain open to ensure people get the vital medicine They need but WiFi keeps overheating when I call you customer service you just hang up on me! I’ve tried 5 times #shocking
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Edwin
(@Edgarcia2Edwin) reported
from
Hemel Hempstead, England
@virginmedia please can you disconnect me as soon as possible. Your service is appalling and your price hikes are ridiculous. Contact me ASAP seeing as I can't even get into My Virgin Media. I'm fuming.
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia I need to book an engineer. I cannot work without Internet. Please help
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream planned all day tomorrow with no issues all week. Current internet status: ****** with no signs of improvement. Thanks @virginmedia
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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lee townsend
(@allcarpentry4u) reported
from
Potters Bar, England
Hey @skytv send me some info I’ve been with @virginmedia for 10 years pay by dd there service is crap can’t get into my store library to watch a box set I bought again whats worse it happens all the time I’m leaving
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
@virginmedia internet been down for 12 hours. Tried restarting it. Not working. All lights blue. Help please.
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dicky jones
(@dickyjones88) reported
from
Luton, England
@Wormdogg @c_tugendhat @LaurenceWreford @virginmedia Oh I’m glad I’m not alone on this! @virginmedia customer service is so bad they think it’s perfectly normal to need to reset your hub 5 times a day! Given the chance I would shove that hub up @richardbranson backside
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Nuba
(@nubasutra) reported
from
Welwyn Garden City, England
@virginmedia hello. I need to book an engineer. I have managed to speak to one of your technicians who said I need to book through the chat but I am getting no response. Please help
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Terry Mackie
(@terrymac51) reported
from
Codicote, England
@iestyntdavies @virginmedia Sorry to hear this. Such a waste. Immensely frustrating for all. Hope service resumes soon. Imagine being one of the families that have no online access at all, because can’t afford it. Less frustration but what a desert they now inhabit. And govt doesn’t give tinker’s cuss.
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Rish
(@TheRealRealRish) reported
from
Barnet, England
@virginmedia 12 hours I’ve waited for someone to respond on your text service, this after waiting an hour and speaking to someone last week who said I had to use the text service after your letter arrived.
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Nicola Byles
(@BylesNicola) reported
from
Rickmansworth, England
@virginmedia our broadband hasn’t been working for two days, says no service issues in the area, we can’t call & I need to work from home tomorrow. Please help
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STEPHEN BARRY - Magician
(@Stephen_Barry) reported
from
Borehamwood, England
@virginmedia ordered a new service, was told Id hear in 3 days what the progress was, it’s been 2 week, heard nothing, phone cut off when I tried to call and nobody responding to my emails
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Lee Badham 🏴
(@b4ds_73) reported
from
Stevenage District, England
@BellMelly Hahaha me too... Until my @virginmedia cut out..
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Shelbs Rist
(@shelbsrist) reported
from
Stevenage District, England
@virginmedia No service at SG2... please help! 😭😭😭
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D A N
(@DannyJamesEarls) reported
from
Stevenage District, England
Charity stream raised £290 quid for the NHS tonight before the @virginmedia internet cut out with 5 games to go. Everyone was class getting involved. Will try to complete tomorrow.
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Amanda
(@lavallinamanda) reported
from
St Albans, England
@virginmedia having real issues with broadband who can we connect with
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Jess Fisher
(@jessfisher10) reported
from
Stevenage District, England
@virginmedia I have just been on hold for 54 minutes trying to get hold of someone to assess my account I finally spoke to someone and it’s STILL NOT WORKING I still can’t access online account please can someone help me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christina
(@Christina_Kat_) reported
Congratulations to @virginmedia for being the worst customer service ever, truly shocking well done guys
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John Chilvers
(@John_Chilvers) reported
@Ofcom I really think you need to look into how hard it is for customers to cancel their @virginmedia package
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you hughes
(@hughes_you) reported
@virginmedia Evidently Virgin do no engage over Trustpilot as they don’t care about customer feedback. Are you from Virgin or a 3rd party social media management company?
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Ma93
(@Mark80679424) reported
@virginmedia Yes I have the app installed, how can this help?
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia slow clap for Virgin media, refusing to honour an upgrade offered through their own website, after you have accepted it and have a sales order number. Is there wa way to contact a UK customer centre ?
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Raddy
(@Chrisrad85) reported
@virginmedia 7 hours ago and they didn’t check anything outside . The tested inside and said it was fine but why is it not working
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Allanvrs1888
(@allanvrs1888) reported
@virginmedia currently waiting on retentions now, fantastic customer service offering a customer an upgrade package and price only to then come back and say we can't do it after the customer has accepted.
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JustForLaffs 🇬🇧
(@LaffsFor) reported
@virginmedia I need to cancel my services wef end February. I need an email to contact someone regarding this. Please dont suggest web chat or phone - I'm done with messing around with your robots. Please don't just tell me to follow the links on the website - there aren't any.
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Geoff Harris
(@gothic26) reported
@virginmedia It's just gone down now! Dear oh dear dear
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James Harrison
(@JNH77) reported
@virginmedia do you answer support questions on here? I don’t have 13 hours to sit on hold for your helpline