Virgin Media Outage Report in Hemel Hempstead, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP2 and HP3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Barnet, Welwyn Garden City, Luton, Stanmore, Dunstable, Stevenage, Watford, Amersham, Hemel Hempstead, St Albans, Borehamwood, Edgware, Hatfield and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
-
Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
-
Warren Beckwith
(@warrenbeckwith) reported
from
London Colney, England
@virginmedia This is more to the fact that your teams were ill advised about the products I have which then cut off our service, the time it takes to sort issues. With 3 V6 3 HD the big package not be classed as VIP when clients with basic receive that privilege is a joke! #compensation
-
Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
-
Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@virginmedia how do I cancel a technician appoitment tomorrow
-
Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
-
Robert Beahan ❄️☃️🎅🌲
(@bobster76) reported
from
Hertfordshire, England
@virginmedia Yes. No known issues. This has been going on for a week now.
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Trying to get through to @virginmedia is so pre 1990 !! I just want to talk to a Damn human !!
-
Jon Gledstone
(@JonGledstone) reported
from
Hertfordshire, England
@virginmedia haven’t had Netflix for weeks. Rang up 4 times. got an engineer date. He didn’t turn up. I had to call AGAIN. Pressed the right buttons yet Waited 40 minutes on hold as your colleague tried to connect me with correct department. Call cut out and You’ve done NOTHING.
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
-
Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
-
Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
-
Brenda Franco
(@joybrenda) reported
from
London Colney, England
@virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
-
Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia Yeah all channels, checked service status already and its showing all is ok
-
Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
-
Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rajinder Sagoo
(@RajinderSagoo59) reported
@virginmedia Unfortunately, the service is still quite disappointing. Although I can connect to the wifi, the latency is so bad that it takes a while to load anything. This is especially frustrating when playing online games.
-
Connor O’Neill
(@connorxneill99) reported
@virginmedia I Never received any cancellation email but I have been told multiple times over the phone that the account has been cancelled and the contract terminated, this does not align with what is shown when I log into my Virgin Media account via your website.
-
Patrick Hannon
(@paddy_hannon) reported
@virginmedia Thanks. I want to test my service, but it says i need to create an account but won't let me make one as it says the A/C no needs to be 9 digits and mines 8?
-
Jay PX
(@j4ypx) reported
@virginmedia It doesn’t looks to reflect an accurate fix date as it has moved from 4pm today to 8am tomorrow so another evening without TV and internet
-
leila
(@leila24765781) reported
@virginmedia Yes it’s been awful cost money using our own data
-
Customer Service
(@vmbusinesshelp) reported
@philhellary @virginmedia @vmbusiness Hi there, apologies to hear about your outage, for support, please contact the Faults team on 0800 052 0800 (Option 3) and they will be able to support you with this.
-
20 companies are responsible for 1/3 all emissions
(@Zoelalalaa) reported
@virginmedia It's WV6 0AJ. Can I ask why you don't have a dm service?
-
stewart jordan
(@tweetwithstew) reported
@virginmedia You'd think, but it's been nearly a week now, and I've had zero communication, except an insulting level of customer service and a complaints procedure that is less than useless. Get someone who isn't copy pasting incorrect answers to handle C-2007212262
-
Patrick Hannon
(@paddy_hannon) reported
@virginmedia Hi, my internet has been awful this with staying connected. Today though, since after dinner time there's been no connection since 12 in the wa9 area. I work from home so is a massive issue this week. Could I have some help please :)
-
Marco K Wittmann
(@mkwittmann) reported
@virginmedia I did submit a complaint. But to the same person who assured me 5 days ago that my internet would be back in 24 hours. So I am not sure the complaint was really registered. How can I check the status of that complaint? I have the reference number.