Virgin Media Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Bushey, London, Watford, Radlett, Luton, Finchley, Welwyn Garden City, St Albans, Borehamwood, Colindale, Hendon, Dunstable, Stevenage, Hemel Hempstead and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Total Blackout | |
| Bushey |
Total Blackout | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.
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Sandeep Pandya
(@spandya1) reported
from
Watford District, England
@virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?
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Michal Siewniak
(@MSiewniak) reported
from
Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Ben 🦀
(@bencrabtree7) reported
from
Leighton-Linslade, England
@virginmedia broadband is down despite reading it's back up and running. Website is down too so can't check or report.
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Stewart🇬🇧🏴🏴🇬🇧
(@GstewartBsc) reported
@virginmedia yesterday I was on the phone for over an hour yesterday as one of their engineers damaged my car on Tuesday. I was told resolution team had 24 hrs to resolve matter, that’s came and went. Leaving scene of an accident, especially when I’ve got him on camera!
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia I've just also noticed, that the Internet & everything else went down, you were hacked & customers information was attained by the hacker. What's to say that you have not been hacked again & them **** is happening all over again???🤔😡🤨
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TickTock
(@TickingBlocks) reported
@virginmedia Is your guys service down in Airdirw ?
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Darren Armogan🐲🐉(Happy Men's Health Month 💪🙌)
(@Dragonreborn35) reported
@virginmedia I'm having Internet, cable/Tivo and telephone service problems, all of them not working & this is regular occurrence with you every summer. Everything goes off during the night & then it takes you days to fix it without any care or worries for those that depend on it
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Kieran
(@kieranfarrell33) reported
@virginmedia There is a fault for the 2nd day in a row out of nowhere. Fine all morning until the afternoon and then it goes down
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Kieran
(@kieranfarrell33) reported
@simonwilkes13 @virginmedia @Virgin Gone down for me too again in the West Midlands. Yesterday it went down for a couple hours and has just gone down for me again today. Similar time frame too. With the green flashing light on the box and virgin stating there is an issue…
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Ste
(@SteT238) reported
@virginmedia It is happening to every phone in the house, my laptop and the tv streams a film like it's 2005 never mind 2025. I think it's safe to say we have a fault without having to do a wired test.
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DKTB
(@becks9539) reported
@virginmedia the Engineer who came to fix our Internet outage in the E5 0EQ remained professional & cutus. It is 35/36 degrees outside today. can make sure his manager is informed of how much of good job he did. I did offer him some water if he needed it
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#SPNUKfan
(@j7Julie) reported
@virginmedia I wonder if this is sincere as it isn't the first time you've done this. No consideration for those working from home, those who work night-shift, or the service vehicles who will struggle to get past. But thank you for your response.
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Andrew Benjamin
(@ukmatrixman) reported
@virginmedia yet another outage while our whole household is working from home! Can’t even call you without having our account number to hand your IVR is also infuriating!!! Customer service certainly not at its best!! I regret coming back to you to give you another chance!!!