Virgin Media

Virgin Media Outage Report in Colindale, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Colindale come from postal codes NW9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Colindale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Colindale, Greater London, England 06/21/2025 08:05

June 21: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Colindale, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ealing, London, Enfield Town, Southwark, Hammersmith, Radlett, Hackney, Bushey, Northolt, Leyton, Tottenham, Islington, Acton, Hampstead and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomEnfield Town Internet
United KingdomEaling Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Colindale, England

Latest outage, problems and issue reports in Colindale and nearby locations:

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • declan1968 Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • Ashley_Rhysss #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • drawing_daily Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • stuart_foy foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • GlueWhichBinds Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • McknightLB Louise Mcknight (@McknightLB) reported

    @virginmedia Yeh it’s demonstrably worse been completely off for about an hour or more now, I get these things can be tricky to track down but with the money virgin gets from it’s customers you’d think keeping it operational would be more of a priority to you guys!

  • Davidlmarriott David 🌳🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Davidlmarriott) reported

    Still trying to cancel @virginmedia tv package. They are now quoting made up information about the one touch switch. Meanwhile, my bill has gone from £104 per month to £194 to £216 and they won’t cancel. Avoid ever joining @virginmedia

  • deadstar37 Vicky 💙 (@deadstar37) reported

    @virginmedia Nope. Still won’t let me. I get “As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device.”

  • pfly62 Pete Flynn (@pfly62) reported

    @virginmedia It used to be that VM only made it difficult for customers with technical problems or complaints. Based on my experiences with them over the last 24 hours they’ve extended the approach to customers interested in buying new services from them! Time to ditch & switch.

  • Haroon0717 Haroon (@Haroon0717) reported

    @virginmedia Intermittent signals , been several updates last few days about the outage and fixed but it goes and come back after some time now

  • eleanorpeacockx Ellie ♐︎ ♡ (@eleanorpeacockx) reported

    @virginmedia help!!!! Virgin media isn’t working for my partners nan!

  • FPfende Farai Pfende (@FPfende) reported

    @virginmedia It says service not available. It’s day 4 today.

  • ms_king65100 Ms King 🌍✌️ (@ms_king65100) reported

    @virginmedia Virgin Media only know how to help themselves to other peoples money. I've made that clear here & in my complaints that u tried to ignore & closed.

  • mrswoodwoose Kay Thomas (@mrswoodwoose) reported

    @McknightLB @virginmedia Yup same issues harrow . Fed up and now wishing I'd gone to @CommunityFibre

  • mrswoodwoose Kay Thomas (@mrswoodwoose) reported

    @virginmedia Claims it was repaired and now issue is back