Virgin Media Outage Report in Colindale, Greater London, England
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The latest reports from users having issues in Colindale come from postal codes NW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Colindale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Colindale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Colindale, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, Southwark, Finchley, Ealing, Tower Hamlets, Radlett, Bermondsey, Watford, Leyton, Wembley, Ruislip, Lewisham and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Colindale, England
Latest outage, problems and issue reports in Colindale and nearby locations:
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Claire Vale
(@claire_vale) reported
from
Enfield Lock, England
@virginmedia I’ve run the test and it says there is no issue?
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
Hey @virginmedia what’s going on. Want to cancel my dongle data number but 789 number not working, chat not working, message sending not working. Any ideas or have you cut yourselves off from the world. It’s not great is it ?
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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Aaron Parr
(@GreenParr) reported
from
Hackney, England
@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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OfficalJatman
(@Officaljatman) reported
from
Hillingdon, England
@virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?
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Michaela
(@MickeyMullins11) reported
from
Hillingdon, England
@virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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Peter Reeves
(@Peterreeves18) reported
from
Richmond, England
@virginmedia what is going on 789 not working, chat room not working ,cannot submit query online. Want to cancel my dongle data contract but impossible to get through to you. aarrrggghhhh
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝐣𝐚𝐦𝐞𝐬𝐬𝐨𝐥𝐨
(@jamessoIo) reported
@DAISYJEDIRIDLEY Nope - had it all week and it’s never gone. I’ve hear ppl who have virgin media WiFi seem to get it…
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gillybee ⭐⭐ Chelsea Legacy Fan
(@gillybee66) reported
Are you are a Virgin Media broadband customer and videos and gifs have stop playing on Twitter on your home PC? If you have the Child Safe enabled add twitter to the safe site list and it will fix it.
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AmigaBoing.net Blog
(@AmigaBoing) reported
@virginmedia Well tried Customer Services, and they will not budge on the charges, so it seems he may have to switch providers, as £11 for 1GB data with you, and £8 for 12GB data (and he wont go over that for sure) will be the much cheaper option! - He said he will pay the bill under protest!
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@ChrissCincon @virginmedia It's their problem not yours. It's been down all day in some areas. Mine has been down since 12pm. They're blaming it on the weather.
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
@duffy24fit @virginmedia Still facing the issue. Phone data - VirginMedia - issue. WiFi - BT - no issues.
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Graham Such
(@suchy86) reported
@virginmedia @SophieLandry_ Hi Sophie, glad your 2 days worth of terrible service have ended somewhat, I'm just about halfway through day 1 of not Internet service and got nothing tomorrow, wish me luck
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Yoo LM
(@Yoo_LM) reported
@zoltrix67 @virginmedia Contact @GageDavis3 on twitter they are expert in recovering hacked, locked, deleted, disabled, blocked, restricted and suspended account ✅ They're professional workers, they're reliable than your accounts support
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Shocker of a Cocker
(@of_cocker) reported
@LessGrumpy @virginmedia No, no VPN. This is an ongoing issue… teatime = no broadband
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Emily cloono
(@emily_cloono) reported
An hour and a half on the phone with @virginmedia to try and sort out my wifi. This is outrageous. I’ve been an avid customer since the upc days so to be treated like this is sick. Deffo don’t ever reccomend virgin media to anyone. 😡
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Carla Powell
(@CarlaPo93675545) reported
@virginmedia Again I've been in touch and you said somebody will be out within an hour.. Guess what a no show!? Will be taking this further, disgusting service