Virgin Media Outage Report in Westminster Abbey, Greater London, England

Problems in the last 24 hours in Westminster Abbey, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westminster Abbey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Westminster Abbey, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, London, Islington, Paddington, Southwark, Waltham Forest, Hampstead, Newham, City of London, and Ilford.

City	Problem Type	Report Time
Enfield Town	Internet	18 minutes ago
Westminster Abbey	Internet	1 hour ago
Westminster Abbey	Wi-fi	2 hours ago
Croydon	Internet	2 hours ago
Westminster Abbey	Internet	2 hours ago
Brent	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Westminster Abbey, England

Latest outage, problems and issue reports in Westminster Abbey and nearby locations:

• 
  Neil Clark (@NeilClark1912) reported 2 minutes ago from Eltham, England

  @virginmedia down again what a surprise 🙄 no wi fi again!

• 
  Alex Trickett (@alextrickett) reported 2 minutes ago from Ealing, England

  @virginmedia 24 hours without WiFi. Still awaiting callback to arrange engineeer, who couldn’t be scheduled yesterday due to a systems fault. Tried calling but unable get through. Please help. I was guaranteed a call back by 1500 today. Not impressed with customer service.

• 
  Isabell Schulz (@murgeys) reported 5 minutes ago from Wandsworth, England

  @virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for

• 
  Aline (@aline_diaredo) reported 10 minutes ago from London, England

  @virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP

• 
  Superspin_63 (@Superspin63) reported 11 minutes ago from Camden Town, England

  @virginmedia Spoke to tech support last night. All sorted 👍

• 
  Paul Fleming (@MrPJFleming) reported 12 minutes ago from Hackney, England

  @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

• 
  Wasim Khan (@waz676) reported 18 minutes ago from Hounslow, England

  @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

• 
  Declan (@walshi01) reported 20 minutes ago from Ealing, England

  @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

• 
  Jason Costellow (@jasoncostellow) reported 21 minutes ago from Lambeth, England

  @virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.

• 
  Declan (@walshi01) reported 26 minutes ago from Ealing, England

  @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

• 
  Paul Fleming (@MrPJFleming) reported 26 minutes ago from Hackney, England

  @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

• 
  Andre Gosine (@AndreGosine) reported 27 minutes ago from Croydon, England

  @virginmedia internet is a load of crap can’t even use WiFi in my house😭

• 
  Isabell Schulz (@murgeys) reported 31 minutes ago from Wandsworth, England

  @virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have

• 
  Malcolm Peacock (@MalcolmPeacock3) reported 32 minutes ago from Hackney, England

  Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph

• 
  Nezih Savaşkan (@watchvideosoul) reported 36 minutes ago from Lambeth, England

  @itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.

• 
  camisyfl (@camisyfl) reported 37 minutes ago from Camden Town, England

  Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

• 
  Mazi Pita® 🇳🇬🇬🇧 (@Mazipita) reported 41 minutes ago from Borehamwood, England

  @SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

• 
  Paul Fleming (@MrPJFleming) reported 47 minutes ago from Hackney, England

  @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

• 
  Hussey FM (@djspeedy34) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia is very bad

• 
  James Meredith (@Jamesmeredith) reported 58 minutes ago from Camberwell, England

  @virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig (@Craig_Gsxr) reported 10 minutes ago

  @virginmedia Just think it embarrassing for the company when I give 11.5 years loyalty and they offer me a deal of £61 whereas if I was a new customer I'd only have to pay around £30 and you wonder why I'm leaving

• 
  Paul Nicol (@crabbitauldgit) reported 14 minutes ago

  @virginmedia Hi, I'm not in the habit of chasing round each one of Virgin media's communication channels, Particularly when my phone service is down due to whatever maintenance you are performing. Why are you unable to notify customers when you intend to take services offline?

• 
  Torin Beadle (@teej75) reported 20 minutes ago

  I’ve just had the worse experience in my entire time with @virginmedia , firstly I was ignored when trying to cancel my account, then I was ignored when trying to ask if there was any kind of deals, then ignored when asking for a manager repeatedly. 1/2

• 
  Chris Dalby (@Chris_C_Dalby) reported 21 minutes ago

  What an absolute joke @virginmedia is becoming. Internet out for 2 hours last night in SL65 and now it is down again. Is there any explanation why it keeps going down?

• 
  cxnr (@cxnrfx) reported 23 minutes ago

  Just loaded up the pc to edit, right in the mood for it but forgot I have virgin sort this **** out ffs mun @virginmedia

• 
  Georgia (@Georgia62813015) reported 25 minutes ago

  @virginmedia This is ridiculous, you can see clear as day in the message thread they accepted the fact I had it changed, Lisa in your pre installation cancellation team is incredibly unhelpful and basically told me to **** off essentially. Not the first time I’ve had to deal with your awful

• 
  Lee Williams (@Lee_Williams_) reported 27 minutes ago

  @virginmedia I booked an engineer with you and it has been booked on a different day to what was agreed. I have been trying for a month to get issues sorted. Every contact you get wrong. You pay a premium for shambles. I now have to wait even longer. It’s your issue and I pay for it

• 
  SAV ☆ 🐐KISSMYGOOOAT Gaming 🐐☆ (@KISSMYGOOOAT) reported 29 minutes ago

  @virginmedia I'm still ill with virus 😔 it's principal, it's and issue every month 😔

• 
  Tracey (@TeeKayDawn) reported 29 minutes ago

  @virginmedia fix the issue that’s been happening for MONTHS your service might gain a one star rating!

• 
  Robin knight (@Throbbin1) reported 29 minutes ago

  @virginmedia It only scans individual rooms for potential black spots, but by the time it’s completed them it’s usually too late/slow and says there’s no issue 😤 my wifi pod is no more than 5 meters from my doorbell yet keeps disconnecting or poor wifi, and it’s in its optimal position