Virgin Media

Virgin Media Outage Report in City of Westminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in City of Westminster, Greater London, England 10/06/2025 10:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Harringay, City of Westminster, Southall, Chingford, Paddington, City of London, Fulham, Barnet, Watford, Hampstead and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • viceregality Pipster.. (@viceregality) reported from Lambeth, England

    Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • glen_faba rodger f (@glen_faba) reported from Harrow Weald, England

    @virginmedia HA5 area off London has now been down since 8.40am, no internet no TV , please fix/ advise urgently

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • SpiderJ (((Simon M))) (@SpiderJ) reported from Barnet, England

    @virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good

  • ian_flyinscot Ian Brown (@ian_flyinscot) reported from Kingston upon Thames, England

    @virginmedia please help with complaint raised..... customer service is just woefully poor

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them

  • _euanwilson Euan Wilson (@_euanwilson) reported from London, England

    One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful

  • AlexRusev3 Alex Rusev (@AlexRusev3) reported from Southall, England

    @virginmedia @PlayAvengers My broadband is down and I am working from home. I followed all the steps available to fix the issue with the broadband but still not working... and I can't even contact anyone from @Virgin

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @tonydg99 @virginmedia @Midnarth Finally... you admit there is a fault! Then why is your service status line still saying “no issues”

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • ImzyyR Imran R (@ImzyyR) reported from Harrow Weald, England

    @virginmedia You seem to have outages repeatedly. Virgin CS are absolutely crap, scripted, robotic and a waste of time. Your ‘#stayconnected’ does not apply as I’m currently #notconnected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HiromKate Kate Hirom (@HiromKate) reported

    @bungaorbust @virginmedia Came out of Virgin a few months ago and should have done it sooner. Terrible connectivity for a year and gradually got worse. All through lockdown unable to access any streaming service. Still getting their messages about outages even though I’m with EE and a fire stick. Cheaper

  • cazawaty Cazawaty#Zanumustgo #SKILLEDREBARA (@cazawaty) reported

    @virginmedia Rubbish service, rubbish customer services, they take your money and more each month though without fail

  • C0mm0nSen53 ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @virginmedia Wow. Reading through these tweets, I'm not alone in being treated appallingly. Boss man must be too busy flying into space to give a **** about his loyal customers.

  • humour_and TechAndHumour (@humour_and) reported

    @monazamguitar @virginmedia No issues here. Virgins been great. 4 gamers in the house, no slow down. Nothing.

  • Bike_Nut69 Ben (@Bike_Nut69) reported

    Your internet service is worse than woeful past few weeks @virginmedia Sort it out please….

  • C0mm0nSen53 ⭕CommonSense⭕ (@C0mm0nSen53) reported

    @virginmedia You MUST be joking. @virginmedia is hands down, the worst company I have ever dealt with. Roll on, end of contract day so I can leave. If anyone wants honest reviews of the company before you sign up, please message me.

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @VMO2News You've got big ***** giving it large like this, I'll give you that .@virginmedia But what you haven't got is a good broadband service. #FasterCloser #Worser

  • DrachenFyr DrachєnFчr🐉 (@DrachenFyr) reported

    @virginmedia It's a shame VM have a monopoly on fast internet in most of the UK. Hopefully that changes soon. They need competition so they can stop getting away with terrible service and sky high prices. Sorry to the underpaid worker who has to sift through replies. Hope things improve. <3

  • uconn83 chrisTopher (@uconn83) reported

    @virginmedia can you guys fix our street power, low power connection throughout the day and a router restart after midnight every night.?

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @korondijoco .@virginmedia really are the worst! #FasterCloser #Worser