Virgin Media

Virgin Media Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, NW8 and W9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in City of Westminster, Greater London, England 11/16/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Harringay, Wandsworth, Hammersmith, Croydon, Southall, Hampstead, Watford, City of London, Ilford, Islington, Surbiton and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.

  • kourcper Kacper 🧅 (@kourcper) reported from Tottenham, England

    virgin media fix your ******* wifi

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Bushey Heath, England

    @virginmedia Fix it dear Henry dear Henry fix it ... there’s a hole in my....

  • BellaBtweets Ella Darlington (@BellaBtweets) reported from Croydon, England

    @virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020

  • thereshegoes17 thereshegoes (@thereshegoes17) reported from Merton, England

    @virginmedia There still seems to be a problem with internet dropping out

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)

  • frankandreas3 Frank Andreas (@frankandreas3) reported from West Molesey, England

    @virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • BANNERWORX BANNERWORX (@BANNERWORX) reported from Croydon, England

    @virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩

  • TheCapeDoctor Doc (@TheCapeDoctor) reported from Barnet, England

    @virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.

  • EmmaAintQuick Emma Quick (@EmmaAintQuick) reported from Wandsworth, England

    @AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩

  • Simon_Corley RangersBoy_8 (@Simon_Corley) reported from Ealing, England

    @virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommy5yke5 Sykes (@Tommy5yke5) reported

    @virginmedia Just rang the number and says the engineers are fixing the problem lol so I don’t know what it is

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • Leicester4life Steve (@Leicester4life) reported

    @virginmedia It's not just happening here where I live though. I travel up and down the country daily. And like I said up until 7/8 weeks again I had no issues with signal ever.

  • bas_van_schaik Bas van Schaik (@bas_van_schaik) reported

    @virginmedia I haven't called; in my experience it's easier to convince someone that something is wrong using screenshots like the ones in this thread. Hope you can help!

  • higherbesson hannah♡ (@higherbesson) reported

    is anyone else’s wifi being slow today? or is it just ****** virgin media

  • bas_van_schaik Bas van Schaik (@bas_van_schaik) reported

    @virginmedia @mdbethell_ The problem appears to be that the uplink is interrupted: during these random 10-100 second outages UDP packets continue to arrive, but cannot be sent. Results in hilarious Zoom calls: I can actually see and hear my colleagues say "Ah, we've lost him again".

  • to00271919 Andre (@to00271919) reported

    @virginmedia my Virgin fibre has been down since 13:30 in RH1. I was told that it will be fixed by 17:45 but it’s still down! When will my service be fixed?

  • hollis_mr Mr I Hollis (@hollis_mr) reported

    @virginmedia This is now over a week of unreliable internet service, is there a refund for such poor provision?

  • hesgen Hesgen (@hesgen) reported

    @virginmedia No TV this evening, and €300 of work not delivered by deadline. Why is Virgin Media such a poor service?

  • to00271919 Andre (@to00271919) reported

    @virginmedia My service is still down and it’s now saying it won’t be fixed until 22:30!