Virgin Media Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1P, SW1, W2, W9 and WC2R.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Fulham, Hackney, Tower Hamlets, Ilford, Bermondsey, Ealing, Greenford, Camden Town, City of Westminster, Croydon, Harringay, Bushey and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| Fulham |
Wi-fi | |
| Hackney |
Internet | |
| Tower Hamlets |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Zachy P
(@povey_zach) reported
from
Richmond, England
Stuck indoors cause of sister girl Rona.. The WiFi and tv have stopped working!! #virginmedia fix up, this is not the first time this has happened this week.. We are working from home and my brothers have school work to do! Useless.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Rony Aujla
(@Ronyaujla) reported
from
West Molesey, England
@virginmedia I spent almost an hour on the phone to a nice customer advisor who then forwarded me to another department. half hour later my disconnect. I called back to go through security- when answering my q’s disconnected. another half hour disconnected. Can comeone call me!!!
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Kat P
(@KateProudman) reported
from
Richmond, England
@PeterMilligan #Virginmedia are being terrible during #covid lockdown. Our business premises are temporarily closed. Water & electricity suppliers have reduced our bills, but Virginmedia still charging full amount for internet & phone we can’t use. Said min 90 days before they’d do anything!
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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heartsure
(@HeartSure) reported
from
Kingston upon Thames, England
@vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats
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Maria Ann Mole
(@MariaAnnMole1) reported
from
Kingston upon Thames, England
@virginmedia you tube is not loading. Seems like a lot of people are having this problem
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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caro2000
(@caro200010) reported
@virginmedia I can’t take this anymore!!! Do I need to change provider after 20 years?! Wifi is crap from weeks and all I’ve been told is there are works in your area! Works that should have been finished and change date every day! Sort this out asap or I’m leaving!
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Truthbomb
(@Truthbo16132871) reported
@virginmedia Why is the installation process so bad with Virgin broadband? Ive been waiting 3 weeks. 2 engineers sent to my address and now waiting for a 3rd. Lack of coordination and poor communication between constructors and engineers cause unnecessary delays.
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anythinggrows
(@anythinggrows1) reported
@virginmedia I'm a virgin media customer and I joined O2 on a pay monthly contract, does this qualify me for volt and if so why can't I access it via O2 app..?
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Kate
(@KatieRowley_) reported
@virginmedia please can some get in contact with me please, we are waiting for an engineer to come, a van has pulls up 3 times this morning but then driving off. Not good service as we are waiting at home and we can not get through to customer service.
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Hilary
(@hils_bils) reported
Really pleased @virginmedia upgraded the broadband signal last Monday. @ThreeUK mobile data is now faster.
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Adrian John
(@TheAdrianJohn) reported
@richardbranson @HollyBranson I wonder if Holly would have been proud of dad, if she had met the mums I used to help in Brixton, who after months of trying to get them straight, would get a pressure phone-call from Virgin Media, selling them expensive contracts which they had no means of paying for!
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Lee_Westwood
(@LeeWestwood11) reported
@virginmedia Its a wireless connection, Ive already got separate channels set up to make for better connections. To be honest your equipment is just poor, so many dark spots its a good job i havent got a big house, we would be sat round the router like a camp fire
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Pete J
(@Pete_Js) reported
The most disgusting @virginmedia service ever! My contract ends and without saying a word they bill me double! I contact them and they tell me there are no deals.. er hello you are advertising Black Friday deals right now!! Then tell me I have to ring a different team #badservice
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Clement
(@ClementMenasce) reported
@virginmedia been on the phone to your teams. Keep on being passed around from department to department for the last hour. This is a total disaster! can you actually help resolve the issues! #novirginnomedia
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Pandaface
(@OfficeSekuhara) reported
@virginmedia any way to get to competent customer service rep? Spoken to 2 to sort wrong price for my broadband. They lie that the agreed pricing has been applied BUT STILL paying the old price 5 mths later. Feels like deliberate scam at this point.