Virgin Media Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near City of Westminster, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, and Enfield Town.

City	Problem Type	Report Time
Southwark	E-mail	2 hours ago
London	Phone	2 hours ago
London	Internet	3 hours ago
Orpington	Internet	4 hours ago
Southwark	Internet	5 hours ago
Poplar	Internet	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  glen william pratt (@glenwil) reported 3 minutes ago from Poplar, England

  @virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.

• 
  Phil Daoust (@philxdaoust) reported 7 minutes ago from Lambeth, England

  Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever

• 
  Ryan Curtis-Johnson (@racj25) reported 8 minutes ago from Camden Town, England

  @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

• 
  Bryan Scott (@lifeofbry) reported 8 minutes ago from Lambeth, England

  @SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta

• 
  Martin Bentley (@themib) reported 11 minutes ago from London, England

  Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

• 
  Carys Barton (@CarysBarton) reported 12 minutes ago from Camden Town, England

  @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

• 
  Antoni Luke Kijewski (@BonjourAnt) reported 12 minutes ago from Croydon, England

  @virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status

• 
  Charlie Baden (@CharlieBaden1) reported 13 minutes ago from Wandsworth, England

  @virginmedia Your WiFi service has been down for 5 hours any update

• 
  Luke Major (@Luke_major) reported 22 minutes ago from Richmond, England

  Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10

• 
  Chris Hall (@chrishallrides) reported 24 minutes ago from Hackney, England

  @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

• 
  ICEMAN 288 Marky T (@288ICEMAN) reported 26 minutes ago from Hounslow, England

  Virgin media - useless Customer service thanks for **** all !!!!

• 
  Sabrina (@HolisticSabrina) reported 27 minutes ago from London, England

  Virgin media are hands down the WORST WiFi providers omg.

• 
  Andrew Burdett (@andburd) reported 30 minutes ago from Camden Town, England

  @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

• 
  glen william pratt (@glenwil) reported 34 minutes ago from Poplar, England

  @virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

• 
  Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported 35 minutes ago from Poplar, England

  @KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

• 
  Ellen Monaghan (@monaghan_ellen) reported 35 minutes ago from Camden Town, England

  @virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted

• 
  Ellen Monaghan (@monaghan_ellen) reported 37 minutes ago from Camden Town, England

  @virginmedia no tv service. No answer from 150 customer service. What’s going on

• 
  Jeremy Gibson (@jezgibson) reported 51 minutes ago from Croydon, England

  @virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help

• 
  Akshay Vara (@ThatGuyAkshay) reported 55 minutes ago from Brentford, England

  Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland

• 
  Kiwi in Barnes (@AlexanderRyll) reported 56 minutes ago from Richmond, England

  @virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Auld (@badassscotsman) reported 1 minute ago from Dundee, Scotland

  @FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems

• 
  adam hankinson (@HankinsonAdam) reported 2 minutes ago from Ashton-under-Lyne, England

  @virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working

• 
  Karen Reekie (@catskidschaos) reported 6 minutes ago from Richmond, England

  @virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia

• 
  matt coyde (@CoydeMatt) reported 6 minutes ago from Kingston upon Thames, England

  @virginmedia Maybe they could fix the broadband in my area whilst they are at it

• 
  michelle stone (@mich1749) reported 9 minutes ago from Merton, England

  @virginmedia No one could help me so I cancelled! I give up

• 
  Vanisha (@lifeofvanisha) reported 13 minutes ago from Enfield Lock, England

  Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer

• 
  Karen Reekie (@catskidschaos) reported 15 minutes ago from Richmond, England

  If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service

• 
  Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported 20 minutes ago from Broxbourne District, England

  So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

• 
  Peter (@pmobsligo) reported 21 minutes ago from Dublin City, Leinster

  @p_burnzzz @pauldonaldillon @irishfabian @NUJofficial @rte Agree - if they were all removed RTE would still have financial issues. If it’s like the rest of the public sector, salaries are probably 40% higher than equivalents in Virgin Media, Communicorp, etc.

• 
  Phil Swallow Photography (@philswallowpics) reported 22 minutes ago from Croydon, England

  @vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here