Virgin Media outages and service status in City of Westminster, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of Westminster, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, City of London, and Westminster Abbey.

City	Problem Type	Report Time
City of Westminster	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	E-mail	3 hours ago
London	Internet	5 hours ago
London	Internet	7 hours ago
London	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Brenda (@joybrenda) reported 31 seconds ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Jean Rauwers (@jeanrauwers) reported 3 minutes ago from London, England

  @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

• 
  Channy (@walshChanny) reported 4 minutes ago from London, England

  @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

• 
  lisa sibley (@citigirly) reported 10 minutes ago from London, England

  @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 11 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Pippa Moss (@PIPPAaM) reported 20 minutes ago from London, England

  @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

• 
  James Dawes (@jim_dawes) reported 20 minutes ago from London, England

  @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

• 
  Lucy Hunte (@HunteLucy) reported 27 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Adam Farnsworth (@farnsworth_adam) reported 29 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Damien Kelly (@damienk11) reported 32 minutes ago from London, England

  @virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!

• 
  Mark O'Brien (@markandall) reported 33 minutes ago from London, England

  @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

• 
  James Dawes (@jim_dawes) reported 35 minutes ago from London, England

  @virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???

• 
  Brenda (@joybrenda) reported 48 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Lucy Hunte (@HunteLucy) reported 49 minutes ago from London, England

  @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

• 
  Andee Byford (@BobCratchitt) reported 53 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Michael James Weaver (@Weaverfooty14) reported 53 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Mario Bucolo (@mariobucolo) reported 55 minutes ago from London, England

  @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

• 
  Gary Brian Smith (@MrGarySmith) reported 56 minutes ago from London, England

  @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

• 
  Christine Allado (@ChristineAllado) reported 57 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Mary (@SandraS80775853) reported 59 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 6 minutes ago

  @Oldbloke74 @virginmedia I have to admit the bloke on the call centre helpline was really nice and helpful but the problem was he seems to just have been making up stuff to make me happy with what I heard as what he said and what has actually happened aren't even close to being in the same postcode 😢

• 
  Calvin Isaac (@Ca1vin1saac) reported 6 minutes ago

  Hi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!

• 
  Jason Caine Smith (@jasoncainesmith) reported 6 minutes ago

  @VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 10 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

• 
  CrankyGeek (@pepetideo) reported 10 minutes ago from Oxford, England

  @virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?

• 
  Spamhaus (@spamhaus) reported 16 minutes ago

  @orange 151.217.0.0/16 AS62016 AS198198 AS42987 AS22879 AS199524 AS62016: Virgin Media 🇬🇧 AS198198: Telefonica Global Solutions 🇪🇸 AS42987: Virgin Media 🇬🇧 AS22879: Sirus, Inc 🇺🇸 AS199524: Gcore 🇳🇱 Location is Chicago. However, this case is slightly different. 151.217.0.0/16 is a "bogon", which means the network is not assigned to anyone at this time (and so nobody should be using it). After the first announcement, new (presumably fake) carriers were inserted into the BGP path as a decoy. The general modus operandi suggests that this is the same gang in action

• 
  Matthew Belcher (@rinnerville) reported 18 minutes ago

  @youfibre so leave virgin media cos they were crap and now you guys have sold out to them. Time to look for a new supplier.

• 
  Daniel Taylor (@DanAaronTaylor) reported 18 minutes ago

  @virginmedia VM/O2 account locked for security reasons. Spoke with someone on chat who requested it be unlocked within 5 days. This never happened. Called and asked again for my account to be unlocked. Again told this would be done. Hasn’t. Can this be escalated? I need access.

• 
  Peter Carr (@PeterCa35536841) reported 19 minutes ago

  @djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 20 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄