Virgin Media Outage Report in City of Westminster, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in City of Westminster come from postal codes SW1V.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Croydon, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| Southall |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Guy F
(@askgeez) reported
from
Loughton, England
@virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Provide a more reliable service and a time machine
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
@Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@Simon_Shell @virginmedia And you won't. They are, without doubt, the worst company/customer service in existence.
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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ED PARSONS
(@edparsons) reported
from
Richmond, England
@virginmedia Yes but only after taking the complaint to CISAS, really poor support I’m afraid to say...
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
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Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Poole
(@BionicSheRa) reported
@virginmedia @SouthamptonFC @NSP_teachers I'm done! 6 weeks of getting nowhere with calling to report issues with my internet, and keep getting fobbed off and still no solution!!! Even told that you prioritise new customers. Well, I've been a customer for well over 10 years and get no resolution. Disgusting! DISGUSTING!
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Amie Dawson
(@Amie_Dawson) reported
@virginmedia after months of problems, I finally managed to upgrade my phone today. But you’ve now cut off my current SIM card without me receiving the new one yet?? So I can’t use my phone unless I’m connected to WiFi
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Roszina Head
(@victoranitauzz8) reported
Ugh. I was listening to Alain Morisod music on YouTube my iPad to help go to sleep but the internet disconnected. Screw you Virgin Media.
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John Nolan
(@JohnNolanLFC) reported
@virginmedia Signed up on Thursday and my service goes live on 29th. Am I able to see if you could match the price I've seen online which is cheaper than what I got offered??? Was told it was the 'best offer' clearly not!!!!
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Moss
(@MossAbhram) reported
@virginmedia why is my broadband not working?
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J
(@SkankEasy) reported
@virginmedia is the worst service I ever payed for . It’s my 4th day now with internet bugging or no internet at all . CS a complete joke . And for the price paid you can get much better services on any other provider . @virginmedia never again
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Lois McEwan
(@LoisMcEwan) reported
@virginmedia Why can I never connect to wifi if you're so great?
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Emma
(@Emma58832129) reported
@virginmedia sort it out. Internet constantly dropping, weekends are worse. For the prices you charge. Sort it out or reimburse customers. You can't charge for a service your not supplying #virginareajoke
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Matthew Routledge
(@mjwroutledge) reported
Tried installing new TiVo box but won’t work. 2 calls to @virginmedia eventually they booked engineer but not for 11 days. Couldn’t tell me what compensation for no TV for this time (but still paying for it) “as it is different dept”. What customer service! Why did I renew?????!
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Topazz
(@Topazz22268130) reported
@virginmedia IT IS STILL DOWN AND YOU HAVENT EVEN RESPONDED TO ME! Disgusting.