Virgin Media

Virgin Media Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1P, SW1, W2 and WC2R.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in City of Westminster, Greater London, England 01/14/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southall, Bushey, Barking, Leyton, Streatham, Lewisham, Belsize Park, Croydon, Enfield Town, Bermondsey, Ealing, Wood Green, Wembley and Watford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBushey Total Blackout

Community Discussion

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Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Camberwell, England

    @virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lewis4642011 Lewis4642011 (@lewis4642011) reported

    @virginmedia WiFi completely died last night around 11pm, definitely not my hub causing the problem. Still not back on today 10:20am. Any update on what's happening? Liverpool Area

  • BerraLad Chris (@BerraLad) reported

    Virgin media is piss poor these days. Have it drop out atleast one every week while I’m working.

  • dean_faulknerr Dean Faulkner (@dean_faulknerr) reported

    @virginmedia Intermittent WiFi that’s disrupting working from home - already spoke to someone last week and they give me advice and steps to follow and said they’d put a note on the account - problems are still persisting and the wait times are ridiculous

  • Minghowriter Ming Ho (@Minghowriter) reported

    .@virginmedia Apparently made change to my service/package on 13 April with no warning; appears to be faster bb for same £, which is good, but why r you sending me messages & asking for service ratings as if I have requested changes, when I didn't even know about it? #virginmedia

  • Reds_Resort Big Red (@Reds_Resort) reported

    @virginmedia Hi I was on the WhatsApp thing. It took till this morning to get someone. Then they repeatedly kept saying the same thing that wasn't related to my issue. When I asked how to cancel they just cut me off. I need good technical assistance or an engineer sent out.

  • chriscpenman The Engineer (@chriscpenman) reported

    @virginmedia WTF is going on? i'm in motherwell and AGAIN today we have no internet or TV - am i getting a refund? the service over the past week has been shite! your app insists that broadband and TV are fine, which they're NOT and there's no report an issue option.

  • forbesy86 Chris (@forbesy86) reported

    @virginmedia It just says that a test can’t be run on my service right now

  • binreminded Criminology Student (@binreminded) reported

    @virginmedia since the technical issue with our emails has continued for 6 days is there a way to forward our emails to a gmail or other address? I receive bills to pay etc or contact from the local council etc.

  • marcknuckle marc berry (@marcknuckle) reported

    @virginmedia It's down for both. I'm at work so no time to call. I'm sorry to say but you don't need me to call as you KNOW it's not just mine.

  • AveragelyDull David Lewis (@AveragelyDull) reported

    @virginmedia I’m not on FB. I’m getting this from a family member. Knowing the area as I do, I’m sure they are reporting it. Down again now for the fourth time this morning. Outages last less than an hour each time.