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Virgin Media outages and service status in City of Westminster, England

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Full Outage Map
  • Virgin Media generated 17 outage signals in the last 24 hours around City of Westminster, including 17 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 16, 10:40 PM GMT+1.
  • 57% Internet (57%)
  • 16% Wi-fi (16%)
  • 14% TV (14%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 0% Phone (0%)

The latest reports from users having issues in City of Westminster come from postal codes SW1V , NW8 and W2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Westminster, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, and Westminster Abbey.

CityProblem TypeReport Time
London TV 4 hours ago
London Internet 5 hours ago
London Internet 7 hours ago
London Internet 7 hours ago
City of Westminster Internet 8 hours ago
London Internet 10 hours ago

Nearby cities with recent reports

London

150 recent signals

4 hours ago
City of London

15 recent signals

11 hours ago

Community Discussion

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Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

  • MelanieHart72
    Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

  • jeanrauwers
    Jean Rauwers (@jeanrauwers) reported from London, England

    @virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • c_vanadium0509
    Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • AdiStaempfli
    Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • mariobucolo
    Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • HunteLucy
    Lucy Hunte (@HunteLucy) reported from London, England

    @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

  • ACMru_
    Akshay (@ACMru_) reported from City of London, England

    @virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)

  • alanburkittgray
    Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiBkSequels
    ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported

    @virginmedia please don't use Yodel @yodel241653 as a courier service. Pods not delivered today. Van stopped outside, and as I opened the front door he drove off without delivering the parcel. Now got to cancel plans for tomorrow to wait for parcel. Please don't use Yodel.

  • tracy_s1
    tracy_s (@tracy_s1) reported

    @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

  • jayneycee
    Jayne Catherall (@jayneycee) reported

    @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

  • shaunriley1954
    Shaun Riley (@shaunriley1954) reported

    @virginmedia @Da8blue It took long enough to fix

  • Nasher6328
    Mr Nash (@Nasher6328) reported

    @virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;

  • GrantStewart2
    Grant Stewart (@GrantStewart2) reported

    @virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service

  • COOPSthereitis4
    Chris (@COOPSthereitis4) reported

    @geordiechris48 @virginmedia Yeah I saw that, be ****** if id be paying anything extra. Takes the piss how slow they are to sort stuff too.

  • NeilOMahoney3
    Neil (@NeilOMahoney3) reported

    @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

  • bisho32287
    Bish (@bisho32287) reported

    @virginmedia This is still not fixed despite your latest update saying 11.05am. What's going on? It would be helpful to have more up to date information. This is getting beyond a joke, it's over 24hrs now without a service.

  • TyDGould
    Ty Gould (@TyDGould) reported

    @virginmedia 24 hours now without TV. Any chance of a decent update as to what the outage is and when you expect to fix it. RG22 area