Virgin Media Outage Report in City of Westminster, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in City of Westminster come from postal codes SW1V and NW8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near City of Westminster, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Croydon, Barking, City of Westminster, Newham, and Enfield Town.
| City | Problem Type | Report Time |
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2 hours ago | |
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Phone | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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glen william pratt (@glenwil) reported from Poplar, England@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Phil Daoust (@philxdaoust) reported from Lambeth, EnglandCrappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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Ryan Curtis-Johnson (@racj25) reported from Camden Town, England@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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Bryan Scott (@lifeofbry) reported from Lambeth, England@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Martin Bentley (@themib) reported from London, EnglandBig fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Carys Barton (@CarysBarton) reported from Camden Town, England@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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Antoni Luke Kijewski (@BonjourAnt) reported from Croydon, England@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Charlie Baden (@CharlieBaden1) reported from Wandsworth, England@virginmedia Your WiFi service has been down for 5 hours any update
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Luke Major (@Luke_major) reported from Richmond, EnglandAnyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
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Chris Hall (@chrishallrides) reported from Hackney, England@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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ICEMAN 288 Marky T (@288ICEMAN) reported from Hounslow, EnglandVirgin media - useless Customer service thanks for **** all !!!!
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Sabrina (@HolisticSabrina) reported from London, EnglandVirgin media are hands down the WORST WiFi providers omg.
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Andrew Burdett (@andburd) reported from Camden Town, England@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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glen william pratt (@glenwil) reported from Poplar, England@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported from Poplar, England@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Jeremy Gibson (@jezgibson) reported from Croydon, England@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Akshay Vara (@ThatGuyAkshay) reported from Brentford, EnglandStupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Auld (@badassscotsman) reported from Dundee, Scotland@FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems
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adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England@virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working
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Karen Reekie (@catskidschaos) reported from Richmond, England@virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia
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matt coyde (@CoydeMatt) reported from Kingston upon Thames, England@virginmedia Maybe they could fix the broadband in my area whilst they are at it
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michelle stone (@mich1749) reported from Merton, England@virginmedia No one could help me so I cancelled! I give up
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Vanisha (@lifeofvanisha) reported from Enfield Lock, EnglandOh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
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Karen Reekie (@catskidschaos) reported from Richmond, EnglandIf you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service
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Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported from Broxbourne District, EnglandSo I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...
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Peter (@pmobsligo) reported from Dublin City, Leinster@p_burnzzz @pauldonaldillon @irishfabian @NUJofficial @rte Agree - if they were all removed RTE would still have financial issues. If it’s like the rest of the public sector, salaries are probably 40% higher than equivalents in Virgin Media, Communicorp, etc.
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Phil Swallow Photography (@philswallowpics) reported from Croydon, England@vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here