Virgin Media Outage Report in City of Westminster, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in City of Westminster come from postal codes SW1P, SW1, W2, NW8 and WC2R.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Bermondsey, London, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Bushey, Ilford, Wembley, Walthamstow, Streatham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
||
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.
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Mona Lisa Saperstein
(@xfindingxemox) reported
from
Wandsworth, England
UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Paul Griffiths
(@PaulG_Lon) reported
from
Wandsworth, England
@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
@virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia Will this issue be resolved today
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Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Larry L'Oiseau Blanc 🧩 #MIGA
(@LaurenceTheBird) reported
@virginmedia Your coverage of sport (specifically rugby) is not good and I cannot get the signal in HD ?
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J
(@elcapitanleics) reported
@virginmedia I need to book an engineer or someone to look at our WiFi and virigin tv as both have really poor quality at the moment.
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Ian Rabone
(@Link_SSZ) reported
@virginmedia I had a call from your sales team offering me a free upgrade to 5G but I refused because the last time I was offered a free upgrade to 4G it ended up being a lie, but I haven't phoned up myself, I suffer bad anxiety so most times I don't feel i can talk on the phone 😞
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The Magnificent 3
(@VDipond) reported
@virginmedia It says no issues yet I have no internet. Even your fault checking system is broken. Horrible, horrible service. You should be ashamed to charge people for this
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Craig Dalladay
(@CraigyD07) reported
@virginmedia I'm waiting for you to come install my multi room tv and you expect to have your old equipment back. The equipment I have doesn't work because we can't connect it!!
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Continual unstable connection. Going on 5 years and 2 routers...
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SirSorrow
(@TTV_SirSorrow) reported
@virginmedia Already done that 4 times, tried speaking to a manger 4 times. Also still waiting on a call back from a complaint I raised 3 years ago after being told someone would call be back in 24 hours. I don't think your company can tell the time let a lone deal with a complaint cheers
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ZombyWoof
(@woof_zomby) reported
@virginmedia can you make the fast forward like it was, somebody has updated it and made it really ****.
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Suzanne Austin
(@Suzichoo) reported
@virginmedia That explains why I was abruptly disconnected at 7.55pm lengthy wait time! I have had engineer here today and box not working still after over 1 hr in house and disruption of internet services continues to be an issue! I pay £120 pm for what exactly?
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Mason Pitt {} Twitch = Aradear
(@MasonPitt) reported
@virginmedia Tbh unless there are issues in our area (Which is says there isn't) I think our hub might be the issue, it's the hub 3.0, the lights are all messed up, constantly changes between flashing green lights and solid green lights, it's been reset also.