Virgin Media outages and service status in City of Westminster, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of Westminster, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	5 hours ago
London	Total Blackout	5 hours ago
London	Wi-fi	13 hours ago
London	Wi-fi	23 hours ago
London	Internet	1 day ago
London	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Luther Blissett (@LutherB40510976) reported 1 minute ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Christine Allado (@ChristineAllado) reported 3 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Akshay (@ACMru_) reported 6 minutes ago from City of London, England

  @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

• 
  Channy (@walshChanny) reported 18 minutes ago from London, England

  @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 20 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 21 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  S (@MSROPER10) reported 26 minutes ago from London, England

  @cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 27 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Adi Staempfli (@AdiStaempfli) reported 27 minutes ago from London, England

  @virginmedia Rather loose a long-standing customer then?

• 
  Sarah Yard (@PinkDotty_Sarah) reported 27 minutes ago from London, England

  @virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

• 
  lisa sibley (@citigirly) reported 29 minutes ago from London, England

  @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

• 
  James Dawes (@jim_dawes) reported 33 minutes ago from London, England

  @virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.

• 
  Lucy Hunte (@HunteLucy) reported 41 minutes ago from London, England

  @virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!

• 
  Shah 🦅 (@shah4569) reported 45 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 46 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Mario Bucolo (@mariobucolo) reported 49 minutes ago from London, England

  @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

• 
  Claire Newton (@c_vanadium0509) reported 51 minutes ago from London, England

  @virginmedia any updates on the outage in SE London? What is the eta for resolution?

• 
  Tony Wiseman (@tonywiseman1976) reported 53 minutes ago from London, England

  @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

• 
  Melanie Hart (@MelanieHart72) reported 56 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Juan Folgar Colomer (@jfcolomer) reported 57 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Camille Chat's Neck (@CamileChatsNeck) reported 9 minutes ago

  @richardbranson virgin media is IMPOSSIBLE to cancel in Ireland. **** you

• 
  Mr Moanivator (@MrMoanivator) reported 9 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  sharon thomson (@ShrnThomson) reported 9 minutes ago

  Out of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault

• 
  Openreach (@WeAreOpenreach) reported 17 minutes ago

  @RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)

• 
  oliver Brooks (@FuzzyGaurav) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Paul Green (@pgreen83) reported 20 minutes ago

  @virginmedia I have sent you two private messages and have not had a response. Is this how you treat customer complaints?

• 
  me (@CalJamesPhoto) reported 20 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  Yvie777 (@Yvie777) reported 20 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Scarlett Shaw (@ScarlettShaw) reported 22 minutes ago

  Do yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom

• 
  DJ Dilla (@DJDillaBSR) reported 23 minutes ago

  @virginmedia are there currently problems in the Bristol area?