Virgin Media

Virgin Media Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, SW1W and NW8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in City of Westminster, Greater London, England 02/25/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Islington, Hounslow, City of Westminster, Paddington, Hackney, Welling, Croydon, Wandsworth, Southwark, Chingford, Wembley, Southall and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomHammersmith Total Blackout
United KingdomIslington Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @virginmedia now onto the second week of no contact. No help and no communication. Imagine trying to call someone at this billion dollar company just to open a business account. And you can’t even get through for 14 days. It’s pathetic. This 02 merger has finished them.

  • flyinglimmar Marco Limido (@flyinglimmar) reported from Merton, England

    @virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!

  • SkyFlier6981 GeorgieCox (@SkyFlier6981) reported from Brentford, England

    @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • edshots the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • PaulG_Lon Paul Griffiths (@PaulG_Lon) reported from Wandsworth, England

    @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • MMOORBYx Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England

    @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

  • MrCADwiz Everest, Sam (@MrCADwiz) reported from Bromley, England

    @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • edshots the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • xfindingxemox Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, England

    UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • twistedsister17 ⚫TwistedSister17💙🗝🦓⚔ (@twistedsister17) reported

    @virginmedia there's supposed to be football on the red button on Sky Sports. It's not working. Again!

  • BARN2018 Lisa Jacobson (@BARN2018) reported

    @virginmedia what's going on with the red button on Sky Sports, saying no events?? You want to out our bills up but having constant issues

  • Niks8_ Niks Fearon (@Niks8_) reported

    @virginmedia sort out the red button for **** sake!!! 🤬

  • 3moreyears Whitey (@3moreyears) reported

    @OfficialQPRFAN @virginmedia Virgin media why does the red button game choice never work?

  • DesignbySteven Steven Rushby (@DesignbySteven) reported

    @virginmedia why isnt sky sports red button not working ?

  • __aarmstrong__ Ashley Armstrong (@__aarmstrong__) reported

    @virginmedia if you can’t see everyone tweeting about the red button not working you need to go to @Specsavers instead of asking what the issue is. Just fix it! #disappointment

  • stuartroberts18 Stu KRO 🇬🇧🇬🇧🇬🇧 (@stuartroberts18) reported

    @TheGJRichards My virgin red button not working either @SkyFootball @virginmedia

  • Niks8_ Niks Fearon (@Niks8_) reported

    @virginmedia don’t expect payment this month as I’m not getting the service Im paying for!!! And yet you wanna put up the price! Have a laugh! Any danger or responding to the numerous customers who’ve questioned about red button! Or lack of!!

  • doggsyRFC darren dibley (@doggsyRFC) reported

    @virginmedia How can you charge so much and NEVER got the sky sports red button to work? Thieving bas@&@ds

  • smileski78 Garry Watson (@smileski78) reported

    @Sinjer @virginmedia I need to get this awful company out of my life.