Virgin Media outages and service status in City of Westminster, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around City of Westminster, including 30 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 11:03 PM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (9%)
- E-mail (4%)
- TV (3%)
- Phone (1%)
The latest reports from users having issues in City of Westminster come from postal codes SW1V and SW1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of Westminster, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 18 minutes ago |
|
London
|
Wi-fi | 2 hours ago |
|
London
|
Total Blackout | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
Nearby cities with recent reports
146 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Connor Dean (@donnorcean) reported from London, England@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Brenda (@joybrenda) reported from London, England@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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royal 🌈 (@elthampalacegay) reported from London, England@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, EnglandI wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Peter Holbrook (he) (@peteholbrook) reported from London, England@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Abu Siddiki (@ABSiddiki) reported from London, England@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Christine Allado (@ChristineAllado) reported from London, England.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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Peter Holbrook (he) (@peteholbrook) reported from London, England@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Mario Bucolo (@mariobucolo) reported from London, England@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Luther Blissett (@LutherB40510976) reported from London, England@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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DianaS (@DianaAlexS) reported from London, England@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected
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MH (@MhMyxacc444) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin media are awful
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robert de'ath (@rob_death84) reported@MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.
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keith jones (@keithdavidjones) reported@virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??
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james mcgarry (@2124Jim) reported@virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.
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Modern day King of moderate degeneracy (@b4ran4bus) reported@Stsantek @virginmedia Awful
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Reeni 🇯🇲 (@__neerihs) reported@virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!
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ebrahim akooji (@ebrahim1234) reported@virginmedia please sort your service out internet on and off for a week could not watch the england game outage for a week not acceptable
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JS. (@ExCathedra44) reported@virginmedia I have just installed your 360 platform. Got it working but starting this AM the set top boxes ( I have 2)do not switch on automatically and show a No signal sign.Been on to your help line for hours as thought it might be software upgrade. Manual no use.
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Shalu Bhalla (@BhallaShalu) reported@virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????