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Virgin Media

Virgin Media Outage Report in Tottenham, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Tottenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Tottenham, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Southwark, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, and Westminster Abbey.

CityProblem TypeReport Time
Dagenham Wi-fi 1 hour ago
London Internet 2 hours ago
London Internet 3 hours ago
Southwark E-mail 6 hours ago
London Phone 6 hours ago
London Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Tottenham, England

Latest outage, problems and issue reports in Tottenham and nearby locations:

  • gorgeousuk
    anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • pintofbeer
    David Madelin (@pintofbeer) reported from Hammersmith, England

    @virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.

  • walshi01
    Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • jonnytbonewils
    Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • TustainChris
    Chris Tustain (@TustainChris) reported from Hatfield, England

    @virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry

  • AshellaRoshania
    Ashella (@AshellaRoshania) reported from Loughton, England

    So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -

  • caillea
    marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

  • pintofbeer
    David Madelin (@pintofbeer) reported from Hammersmith, England

    @virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)

  • DrRichardPile
    Richard Pile (@DrRichardPile) reported from St Albans, England

    After 72 hours without functioning WiFi/broadband (have given up explaining the difference to my bemused family) , normal service is resumed. It’s been tough. We had to actually watch whatever was on live TV. Dreadful. Big thanks to @bt_uk for sorting out @virginmedia mess

  • Sergios_13
    Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even

  • sureshhalai
    Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

  • walshi01
    Declan (@walshi01) reported from Ealing, England

    @virginmedia My escalation is the the British Court and Justice system. Fed up with all this shit. Just shows levels of competence and CRM interactions.

  • ElGuiri13
    Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

  • walshi01
    Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • AshellaRoshania
    Ashella (@AshellaRoshania) reported from Loughton, England

    So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareHemsley1
    Clare Hemsley (@ClareHemsley1) reported

    @virginmedia I was sent a deadlock letter a few weeks ago so have referred my complaint to the ciacs however have received a letter from you saying you have tried to contact me which you haven’t and that you are still looking at my complaint can you check this for me

  • little_lyon_man
    Gary (@little_lyon_man) reported

    @virginmedia 4 hours no response from online chat. 35 minutes on hold to customer service, no response. Billed £25. Please get someone to contact me ASAP.

  • TomGTFC83
    Tom O’Flaherty (@TomGTFC83) reported

    @virginmedia your online help is perhaps a bit buggy. I was sat waiting for 10 mins with the automated message repeatedly saying 0 min, 0 sec waiting time. Gave up in the end. Could this be replaced with something more realistic i.e. ‘unknown’ etc? Why answer if you don’t know?

  • artiashah
    Arti Shah (@artiashah) reported

    @shah_vikash @virginmedia especially when the service is rubbish is that part of South West London... I say ditch them

  • kevinuk32
    Kevin James (@kevinuk32) reported

    @virginmedia Whats going on with your Broadband today? Been on hold for 1hr 35m so far. CRAP! HELP!!!

  • Vany_8209
    *AlwaysBadTiming* (@Vany_8209) reported

    @virginmedia It's better...we'll be checking it during the next days. Just a quick question do you offer free wifi boosters? my room is at the further back of the house and without it can't get signal. Using a tp link at the moment but wondering if you do this service.Tx

  • Davidoh1964
    David O'Halloran (@Davidoh1964) reported

    @virginmedia can you advise what the problem is with intermittent broadband outage in Sallins Kildare and when it will be resolved. Killing remote working.

  • statoblue
    Graeme Boyce (@statoblue) reported

    @virginmedia I have with numerous other people same outcome every time it’s not working

  • ASherrySipper
    Jason (@ASherrySipper) reported

    @virginmedia Do you have issues in the SW17 area? The broadband is down. We tried calling but got nothing useful back

  • TeshPunja
    Tesh Punja 💬 🇬🇧🇮🇱 (@TeshPunja) reported

    @virginmedia I need someone to contact me immediately regarding a customer complaint I made a month ago.