Virgin Media Outage Report in Tottenham, Greater London, England

Problems in the last 24 hours in Tottenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tottenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Tottenham, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Southwark, Poplar, Ilford, City of London, Hackney, Hammersmith, Wembley, Camden Town, Barking, City of Westminster, Newham, Enfield Town, and Westminster Abbey.

City	Problem Type	Report Time
Dagenham	Wi-fi	25 minutes ago
London	Internet	1 hour ago
London	Internet	2 hours ago
Southwark	E-mail	5 hours ago
London	Phone	5 hours ago
London	Internet	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tottenham, England

Latest outage, problems and issue reports in Tottenham and nearby locations:

• 
  Jojo Nwokoye (@Nwokojojo) reported 3 minutes ago from Wandsworth, England

  @virginmedia WHY IS YOUR INTERNET DOWN AGAIN!?!?

• 
  Hari Patel (@harispurs82) reported 8 minutes ago from Tottenham, England

  @virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting

• 
  Mario Bucolo (@mariobucolo) reported 10 minutes ago from London, England

  @virginmedia still having problems in sE6 london

• 
  Andrew Sanigar (@AndrewSanigar) reported 13 minutes ago from Hackney, England

  Which idiot at @virginmedia thought it was a good idea to take most of North London’s broadband down and to schedule upgrade and maintenance work to start at 9.30 a.m. on a weekday morning when thousands of people are WFH? That’s ridiculous.

• 
  john treacy (@JJT35) reported 14 minutes ago from Wandsworth, England

  @virginmedia what time does your call centre open? Been without broadband all day through a fault now it’s showing as fixed but we are still without service. Have done all online tests. Please respond as this is unacceptable. Spending a fortune running 2 laptops from hotspots!

• 
  Nik Simon (@Nik_Simon88) reported 18 minutes ago from Wandsworth, England

  @virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?

• 
  Dor Bershadsky (@dorbershadsky) reported 22 minutes ago from Camden Town, England

  @virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?

• 
  unhappy_george (@george_hut) reported 23 minutes ago from Islington, England

  @virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!

• 
  craig crawford (@craiginmotion) reported 23 minutes ago from Kensington, England

  @virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.

• 
  YVETTE OBERTELLI (@YOGACTIVEYOGA) reported 24 minutes ago from Romford, England

  @virginmedia I do need further assistance as my router is 10 years old and my interbet is on an off daily i lost so much work over this as neef to teach online and even my children are unable to do their homeworks. I tried to book an engineer to come out but your page is not working either!

• 
  Ore Meta (@OreMeta) reported 24 minutes ago from Wandsworth, England

  @virginmedia TOTAL LIE. Spent majority of lockdown complaining about my intermittent service, dropping out during meetings etc. Eventually moved to a different provider and paid @virginmedia TWICE. Told to return equipment BEFORE a chq will be sent. No Chq received YET.

• 
  Maria McCaul ❌🌷❌Labour no longer (@toetwiggler) reported 25 minutes ago from Enfield Lock, England

  @virginmedia what is happening in EN2 , WiFi down all day Friday and again today

• 
  Jojo Nwokoye (@Nwokojojo) reported 26 minutes ago from Wandsworth, England

  @virginmedia Better but I had to cancel a pretty important call as Hotspot doesn’t cut it so thanks for that. No idea what I’m paying for

• 
  Paul Lewis (@paulstevenlewis) reported 28 minutes ago from Barnet, England

  @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

• 
  Lloyd williams (@Lloydyboy1) reported 36 minutes ago from Barnet, England

  Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

• 
  craig crawford (@craiginmotion) reported 36 minutes ago from Kensington, England

  @virginmedia once again #epicfail no WiFi and after 20 mins on hold to speak to someone I’ve lost the will to live. What’s this **** hold music anyway? I want to cancel my service. You’re not the only game in town. See ya

• 
  CultMediaCollective (@CultMediaLtd) reported 42 minutes ago from Eltham, England

  @virginmedia have you got an email address for an actual human being we can contact about your terrible service?

• 
  Sam Ravenwolf Berry (@Celticheart72) reported 43 minutes ago from Poplar, England

  @virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.

• 
  Bridget Giles (@BridgetGiles44) reported 44 minutes ago from Camden Town, England

  @virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?

• 
  Stacey Karlsson (@StaceyRebekka) reported 46 minutes ago from London, England

  @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Piper (@bagpipes16) reported 2 minutes ago

  @virginmedia but thats not a support service and not a way to log sevice issues!

• 
  IanBurns (@ll370) reported 4 minutes ago

  @The_Looney_Toon @virginmedia Sadly I had similar problems last year, the pandemic remote working doesn’t work very well and I tried over 100 times (no joke) to get thru to cancel, eventually sorted and with BT now but it’s not that much better if I’m honest. Good luck getting sorted 👍

• 
  Sam (@Sammygeo) reported 5 minutes ago

  @virginmedia tried to cancel your services now for over a week! Shocking customer service. Waiting on hold each time for >1hr ! Cancelling direct debit!!

• 
  Erin Mary Smith (@erinmarysmith) reported 6 minutes ago

  @virginmedia Constant intermittent internet. I’ve tried to call to be told you’re busy and call back later? How am I meant to fix this as it seems to be a nationwide issue

• 
  Josh Shepherd (@joshshepherd88) reported 8 minutes ago

  @virginmedia @nicocary is the customer not me

• 
  Tony Gillam (@2goodwheels) reported 9 minutes ago

  @KeithHuewen I did not realise that @virginmedia had a Customer Service Team do I need Track and Trace to locate them?? It's probably one man in a back street in some foreign land who uses a public phone box as his exchange. Consistently diabolical!

• 
  Dayle (@DayleBarron) reported 11 minutes ago

  @The_Looney_Toon @virginmedia Won’t do a room install for me due to COVID but they’re happy to do full installations still.. weird company, absolutely garbage now can’t wait to move back to Sky

• 
  MattB (@MattBeex) reported 13 minutes ago

  @virginmedia Cont. On top of your contract. Your website states £8 per day that I am without a service Thanks

• 
  Brogan Smart (@BroganSmart) reported 13 minutes ago

  @virginmedia No help what so ever

• 
  Bryan Foss (@BryanFoss) reported 15 minutes ago

  @virginmedia Finally spoke to VM Critical care mgr Michelle, who understood we simply needed service continuity, not a new contract, discount or anything else your internal processes require. Solved in 5 mins, many other staff now being retrained for use of empathy vs VM scripts perhaps?