Virgin Media Outage Report in Tottenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tottenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tottenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harlow, Hammersmith, Ilford, Paddington, City of Westminster, Wembley, Fulham, Romford, City of London, Southwark, St Albans, Enfield Town and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
||
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tottenham, England
Latest outage, problems and issue reports in Tottenham and nearby locations:
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Download speeds in SW18 are down to 5Mbps (on a 200Mb account) after works in the area earlier in the week. Called to report the issue only to be told by a message to wait 24hrs to see if the issue resolves itself. Can you please log the issue? Thanks.
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Tim Plumb
(@timplumb) reported
from
Wandsworth, England
@virginmedia Thanks for the reply. Yes; “Looks like there’s still an issue with your connection”
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia broadband issue on Epping area... Can you explain....been on and off all day.
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Laura
(@Laurad0707) reported
from
Broxbourne District, England
@virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please
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Deli
(@DelDelovely) reported
from
Eltham, England
So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia any chance of a stable service?!?
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?
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Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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Dr Marie Parsons 💙
(@mparsons43) reported
from
Harlow, England
@virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
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Robbie_Spice
(@RobbieSpice89) reported
from
Paddington, England
So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
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Kevin Plummer
(@plummerkevin1) reported
from
Richmond, England
@martynenglish2 @virginmedia They have a catastrophic reputation around here ... speeds great in theory but always down, slow and out of order as I see from local shops.
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia After a long phone conversation with one of your operatives today we were promised an engineer would come out but nobody showed. Over a month without reliable broadband. Checked our contract we are bound to you until 2024 and need to pay to leave your terrible service
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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The Actionable Futurist® Andrew Grill
(@AndrewGrill) reported
from
Kensington, England
@virginmedia I’m not a VM customer, I just want to buy a WiFi pass as my carrier’s login methods have changed and I can no longer log in automatically
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Service page says no issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Adcock
(@goodname110) reported
@bmthblitzer @virginmedia Tiny signal and no data service FOUR days now @virginmedia and I can't get any help or support
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Lucy 🦕
(@LucyElleRuby) reported
@virginmedia Unfortunately he never got through and the line was cut off. So he’s going to try again today. We’re questioning our new agreement, we were told £22 initial payment but the email we received later said it would be £87.
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Shak Inayat
(@ShakInayat) reported
@virginmedia Then plan better. And allow customers to cancel plans or reduce plans online. You can increase a plan online but cannot reduce it. Why ? Then we don't need to ring as much in the first place
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Jon Bower 💙
(@jon_bower) reported
@virginmedia Finally made contact via your WhatsApp service after 48hrs. Very disappointing that request to cancel met 5 times by pleas to stay and wanting to make offers. Only when I said I felt harassed and may have to report to @Ofcom did it finally stop. Counting down the 30 days now.
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k u
(@ku01845072) reported
@Hellosmee1 @virginmedia A tactic in the hope some customers will forget to call to cancel or give up waiting on hold to cancel. If you have a technical fault how do you know to tell customers to call after4pm. Ironically managed to get an agent & they didnt have any issues pulling my account
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Issei
(@Issei32352051) reported
@virginmedia So I was hounded by Virgin because I was late with a payment. Threatened with my services being turned off. So I pay and put in a COMPLAINT about the fact that for months I wasn't getting the speed I was paying for. Over a month gone by and no reply. Standard Virgin.
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Mike Gingell 🇪🇺🇵🇸 #FBPE #RejoinEU #FBPA#GTTO
(@cothamboy54) reported
@JessicaCheshi15 @TwitterSupport Yes Same problem and slow internet speed @VirginMedia! 👺👺👺
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Baz828
(@baz828) reported
@virginmedia @StevenC52875234 Are you really sorry though? If you are improve you service.
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JessicaΚαθ@Covid Is Airborne 😷
(@JessicaCheshi15) reported
@cothamboy54 @TwitterSupport @virginmedia That's why I switched from Virgin, I was losing phone signal and Internet completely every few days, was completely cut off. The Twitter issue is new, it needs to be fixed.
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Designed Exclusively
(@UneekClowds) reported
@virginmedia @BBCWatchdog @Ofcom I do feel like the comments by VM staff are just lip service- staff may or may not mean it but VM just want to appear to be caring- it was the last day of worst month of the year financially and now invoicing reads February- another month to wait, terrific 🤬🤬