Virgin Media

Virgin Media Outage Report in Tottenham, Greater London, England

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The latest reports from users having issues in Tottenham come from postal codes N17 and N15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Tottenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Tottenham, Greater London, England 04/25/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Tottenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Hackney, Ealing, Acton, Newham, Tower Hamlets, Bermondsey, Southwark, Lewisham, Paddington, Leyton, Walthamstow, Poplar and Radlett.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomIslington Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomActon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tottenham, England

Latest outage, problems and issue reports in Tottenham and nearby locations:

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • contact400 Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

  • paulaphoto1 Paul Andrews (@paulaphoto1) reported from Walthamstow, England

    @virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • trousseaudiary Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia once again broadband down. Working from home, when will it be up and running again?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Richards__Sam Sam (@Richards__Sam) reported

    @virginmedia 2hours 30 mins on hold to you. Speaking to various people who were correcting a package that was incorrectly sold and then your fault team refusing to help when a error code comes up on the screen. Do you think paying nearly £100 for this is good customer service?

  • PavS_Samra Pavinder Samra (@PavS_Samra) reported

    @virginmedia Joke, was told I’d get a call today and my internet has gone down again. Shocking customer service.

  • MarcusChang1990 Chang (@MarcusChang1990) reported

    @SkyHelpTeam So sorry just seen this reply. It seems the problem is that using sky one on or sky movies on demand with virign is the reason I can't have subtitles . So seems to be their fault not yours. Do you have a work round? (other than signing up to you lol) @virginmedia #accessibilty

  • CarntSpeykV5 Steve (@CarntSpeykV5) reported

    @virginmedia Fantastic. The app doesn’t support the Hub I’m using. God you lot are worse than useless

  • TJAllon1 TimA⁷ (@TJAllon1) reported

    @virginmedia @Flav_Bateman @lawrence_bury As I write this I'm actually waiting, listening to your awful piped music as I've been doing for nearly two hours. I hear my child has woken so that's my opportunity to deal with this today gone.

  • ohagangirl Clare O'Hagan (@ohagangirl) reported

    @virginmedia is there any way to get a call back. My dad has just been cut off for the third time while speaking to your customer service team

  • Mark80679424 Ma93 (@Mark80679424) reported

    @virginmedi have given notification to leave virgin media and my final bill looks to be heavily inflated! How can I got this issue sorted without waiting over an hour to speak to someone. I'm thinking of cancelling my direct debit so that payment can't be taken

  • wepaperhearts L (@wepaperhearts) reported

    @virginmedia I am really frustrated by my broadband service. For a while now it goes down for intermittent periods throughout the day and I'm paying for a service I'm not consistently receiving

  • miss_hanC Hannah (@miss_hanC) reported

    @virginmedia Really disappointed having problems with my internet connection again today after an engineer visited last week. Green flashing power light & Wi-Fi light green. Hub 3.0 is faulty, critical warnings on network log. Please can you send me another Hub asap. Thanks.

  • coopzy12 Claire Couperthwaite (@coopzy12) reported

    @virginmedia I will try this way as three days for over three hours each time to still not get the issue sorted is not acceptable. I will be putting in a complaint