Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13 and E12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Welling, Newham, Fulham, Hackney, Tower Hamlets, Upminster, Romford, Ilford, Bermondsey, Camden Town, Dartford, City of Westminster and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Vivek Srivastava
(@Vveksrivastava) reported
from
Barnet, England
@virginmedia I was promised a call today from the case manager after she would have discussed the issue with the area manager, sadly no update! Disappointed again!!!
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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Ryan Tring
(@RyanTring) reported
from
Walthamstow, England
@virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic
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Harry Bilbao
(@harrybilbao) reported
from
Poplar, England
@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Ward
(@dannyward_10) reported
@virginmedia I don’t get why I pay all this money for your ****** services absolute dog **** going off constantly last few days especially with 10 min to go in a FA cup final **** your box and your money am gettin a dodgy stick
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Truth seeker
(@Truthseeker_925) reported
@virginmedia Hi I live in Croydon CR0 postcode Can u please advice why internet service is down?
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greg ❤️ The DADDYDADDY
(@UkNoWmEGregyP) reported
@virginmedia @virginmedia you representative hung up on me and advised 1 per cent packet loss isnt bad lmao im getting 8
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Guy
(@GuyHiggins7) reported
Hi @virginmedia - When a customer doesn't renew a contract with you and that customer offers to return your kit and you decline and instruct the customer to dispose of it, is it acceptable to send that customer numerous "no reply" emails and text demanding the return of the kit ?
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greg ❤️ The DADDYDADDY
(@UkNoWmEGregyP) reported
@virginmedia phone call with VM representative hung up on me 1 per cent packet loss i think is fine - 1% packet loss is unacceptable. Good quality internet circuits should have 0.1% packet loss or less. If you are getting 1% packet loss you will have problems with any realtime applications
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Danny Ward
(@dannyward_10) reported
@virginmedia I don’t get why I pay all this money for your ****** services absolute dog **** going off constantly last few days especially with 10 min to go in a FA cup final **** your box and **** your money am gettin a dodgy stick
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Danny Ward
(@dannyward_10) reported
@virginmedia pay all this money for your services yet there ****** ****. **** your boxs and **** your money. Dodgy stick is gettin ordered
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Lydia Martens
(@ldmartens1) reported
Our @virginmedia experience is like Hotel California. You can check in any time you like but you can never leave. First phoned to cancel in January, then again in March & they now want £175 for services not rendered & a £40 leaving charge 😮😮. /1 #ripoffBritain
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Mark
(@Vass88) reported
Just stopped the third potential customer moving to @virginmedia this week. Nice campaign I'm having and its working!
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Laura Sayle
(@laura_sayle) reported
@virginmedia what’s happening to your service in Leeds? It’s been down for hours. Please respond.