Virgin Media outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, City of London, Poplar, Waltham Forest, Ilford, Newham, Islington, Walthamstow, Bexleyheath, Dagenham, Barking, and Welling.

City	Problem Type	Report Time
Southwark	Total Blackout	1 hour ago
Hackney	Internet	1 hour ago
City of London	TV	3 hours ago
Hackney	Internet	3 hours ago
Poplar	Internet	5 hours ago
Poplar	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  S Dyett Gicquel (@LGuard123) reported 2 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Helen Reihill (@BBLn15) reported 6 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Francisco Soler (Jr) (@jrseloto) reported 8 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  kevin richardson (@kevinri00714924) reported 9 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  travelling Adam (@TravellingAdam) reported 12 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Kathryn Bowers (@kathrynahedrick) reported 12 minutes ago from Ilford, England

  @virginmedia is there an estimated fix time for E18, please?

• 
  My Football Shirt (@Slatsman) reported 12 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Rebecca Gould (@beccaleigh99) reported 14 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Simon Groutage (@myball123) reported 16 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Tony Kinson (@mrkinski) reported 17 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Andrew Colman (@scuttyoftheyard) reported 21 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Handmade by Tinni (@ByTinni) reported 34 minutes ago from Ilford, England

  @virginmedia Yes. Off course. No help.

• 
  amanda (@amanda11350524) reported 35 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 37 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  travelling Adam (@TravellingAdam) reported 37 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Deli (@DelDelovely) reported 37 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  David Carpenter (@dizzleeducation) reported 42 minutes ago from Bexleyheath, England

  @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

• 
  SA Punk (@michaelsamuels4) reported 47 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Vincenzo Rampulla (@vmrampulla) reported 48 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Dionne (@dionnepat2000) reported 58 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Fear (@LeonFear) reported 3 minutes ago

  If I paid @virginmedia pro-rata, on the basis they provided a reliable service, my bill would be around £1.50 a month!

• 
  Si Smith (@sjslfcforever) reported 4 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  Simon Fitzgerald 🇺🇦 (@Bargainhunter85) reported 4 minutes ago

  @virginmedia We sent back our equipment weeks ago and now we have a message saying we’re being charged £90 can you help?

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 8 minutes ago

  @virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?

• 
  Si (@Si_67) reported 11 minutes ago

  @virginmedia Our broadband has recently started to fail on a daily basis. It has been fairly reliable until a couple of weeks ago. Yes, it comes back after a while, but this really isn't good enough in 2026, especially bearing in mind how much it costs. What's happening?

• 
  Dr Elaine Rust (@elainerust) reported 14 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Paulinho (@PMXL12) reported 16 minutes ago

  @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts

• 
  Lubdub (@LubZafar) reported 16 minutes ago

  @virginmedia I refuse to call you for hours to cancel for the third time since January. You’re a sick company

• 
  Lisa (@LisaPatten2) reported 16 minutes ago

  Absolute quality service from @virginmedia as always. Broadband not working all morning, it might be fixed by 7pm, whoop whoop. 150 quid a month well spent. Daylight robbery.

• 
  Shash (@shashpatel23) reported 19 minutes ago

  @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!