Virgin Media

Virgin Media Outage Report in Newham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Newham come from postal codes E13 and E12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newham, Greater London, England 12/15/2024 13:05

December 15: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Croydon, Harringay, Belsize Park, Hackney, Islington, Kensington, Coldblow, Enfield Town, Tottenham, Paddington, Dagenham, Cricklewood and Upminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • CharrLady_ Athaina (@CharrLady_) reported from Sutton at Hone, England

    @virginmedia We've been told it's down to a power outage, so area fault.

  • eugene_hutton Eugene Hutton -Mills (@eugene_hutton) reported from Addington, England

    Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • iTz_iTzik iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • davymace David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • FoodwiseWomen Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonHurr1 Simon Hurr (@SimonHurr1) reported

    @virginmedia If the old one works and the new one doesn't, it's surely broken?

  • Sheedyss Steve (@Sheedyss) reported

    @virginmedia Why can’t Virgin Media just call me to discuss the issues

  • Countdown_Filth Maria Sharapova UK Fan (@Countdown_Filth) reported

    @smrugbymad62 @virginmedia Sorry Virgin this is NOT true. That number is for the Customer Services team. When you get through to them you then need to ask to be put through to the retention team. I know cos I've just spent 30min talking to who I THOUGHT was the retention team!

  • janicethomson12 janice thomson (@janicethomson12) reported

    @virginmedia Yes constantly our connection drops more than once. All different times. We have to turn router off router on and off sometimes more than once. Called many times, some have never been answered. Monitored the last time. No feedback. Still have the issue.

  • FooWhiter Andy C (Legacy Fan) (@FooWhiter) reported

    Despite all the warnings on social media I still signed up for @virginmedia given they'd put a brand new connection in my street & my local exchange is awful. After cancelling the TV & just keeping broadband I'm currently on hold to cancellations wanting to charge me £62 a month.

  • JackCooper91 Jack Cooper (@JackCooper91) reported

    @virginmedia They said the area manager would call me. I need them to call now. Otherwise we would have been without everything for a month. If this carries on I'll just have to cancel my contract because this is just getting silly. It's so poor. Area ref 31.

  • cyberscott1975 TriathleteSLS (@cyberscott1975) reported

    @virginmedia It’s a TiVo box but I have ordered a V6 one coming on Tuesday as I’m having to try and sort this out myself seeing as you’ve done nothing to help since Christmas

  • zarablue Dianna Pierce (@zarablue) reported

    @virginmedia We have called all these numbers. Your responses are completely crap. @MoneyTelegraph @LutzSchueler

  • Infotainer48 Alex Smith (@Infotainer48) reported

    Phoned @virginmedia on Wednesday unhappy with my payments and poor reception. Spoke to a nice young man in Newcastle who offered me a hefty reduction in my payments and said my router was very old and he would arrange to get me a new one. Would call me back on Thursday 1/2.

  • J_onathon Jonathon 🐝 #GlazersOut #NotAPennyMore #MUTID (@J_onathon) reported

    Fabulous customer service from @virginmedia this morning. My wife’s new sim works intermittently, when we finally managed to speak to a ‘customer service ‘ agent about this, she disconnected the call after failing to be of any use whatsoever! #Appalling