Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13, E12 and E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Waltham Forest, Hackney, Newham, London, City of London, Paddington, Southwark, Hammersmith, Brentwood, Tower Hamlets, Islington, City of Westminster, Croydon and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| Waltham Forest |
Internet | |
| Hackney |
Total Blackout | |
| Newham |
Internet | |
| Hackney |
Total Blackout | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia *sigh* it’s ok. I was overreacting too - I had some stuff I was working on and I felt that it was my router that was at fault. Once I knew it was a network issue I was able to relax (and subsequently used 5gb of my mobile data allowance) - at least my hardware still works!
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Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia what’s going on with the service in SM4? No internet, no phone, no broadband???
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Ean Irwin
(@Ean_I) reported
from
Sutton at Hone, England
@virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!
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Mani
(@weird_FM) reported
from
Tottenham, England
O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Dennis Woodhouse
(@dwoodhouse1) reported
from
Croydon, England
@virginmedia Also box with broken cabinet surrounded by Virgin media hoarding for a year with graffiti not repaired in front of ravenscroft flats Beulah bill se19
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia no connection since 8pm yesterday. I did all the test n reboot and as always paid my bill. Hurry up n fix the issue!!!
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
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The silver goat 🐐
(@groovyblueshed) reported
from
Enfield Lock, England
@virginmedia What if Postman Pat's cat intercepts it? Was told without a password, data protection prevented discussion of a billing issue.
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia More than a week and half ago. They said it took 3 working days to deliver that equipment that will fix my internet connection.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No worries. I’ll just spend a third hour on the phone to have someone read a script to me that doesn’t answer my question. I’ve got nothing else I’d rather do. Cracking service guys. Really feeling that you care.
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
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Jo Shortland
(@shortland_jo) reported
from
Bromley, England
@virginmedia I have intermittent WiFi issues with my broadband, can’t get anywhere with your website it’s so frustrating
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Andrew Rose
(@caperose_7) reported
from
Merton, England
@virginmedia You just copy paste the same response. Check the service in your area. Says the service is fine yet no signal for 3 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carmen Berry
(@berry_carmen) reported
@virginmedia I’m beyond unhappy with such poor level of customer service and being left with no internet. These dongles should be tested before being sent to customers
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Donna Patterson
(@cupofuckoffee) reported
@virginmedia you have cut off my services 2 days before you assured me it would stay in as I work from home now I can’t even speak to a human as I never set up a password and you keep sending me links to pay the bill and ending the call are you kidding me!
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Donna Patterson
(@cupofuckoffee) reported
@virginmedia I want my service back please we agreed the bill would be paid in full on the 27th it’s recorded for training right? Listen to it I also recorded it myself
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Phil Jacks
(@100Phish) reported
@virginmedia Yes someone on here told me there is an issue that will be fixed on 27th January
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Stephanie Gavan
(@stephaniegavan) reported
@virginmedia I work from home, I need Wifi and I’ve been trying to get in touch with someone to help for 24 hours - can you not help me now?
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Colin J Lewis
(@colinjlewis78) reported
@virginmedia You have a priority service which customers can sign up to for £9.99 a month to get a next day call out. So I had to take it out to make sure my son could finish his homework, as it turns out the engineers damaged our box.
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Wrestling-A-Mania
(@wrestlingamania) reported
@virginmedia I received a bill for £256 when I spoke to a customer service agent on the 5/01/23 who assured me this bill had been waived due to where I moved to. This isn’t fair? Please help
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Stephanie Gavan
(@stephaniegavan) reported
@virginmedia have been without internet for 24 hours now. All arrears paid and despite being told it would be switched back on between 20 mins and 2 hours there’s still no connection. Can you urgently help.
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Kerry Miller
(@creusebelle) reported
@virginmedia Yes, I think he mentioned that. He is sending me a letter confirming this but it has had a terrible affect on me. I have never once missed any payments and your help would be much appreciated. Thank you.
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Nicki
(@nicfrati) reported
@virginmedia Except I was told it will be sorted on the 16th then 18th and 24th and yet still nothing It’s more then frustrating it’s infuriating, I’m having to spend more on mobile data because you are not providing me with the service im paying you for,