Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E12, E13 and E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, City of Westminster, Hackney, Barnet, Islington, Paddington, Wandsworth, Chingford, Woodford Green, Brentwood and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Clive Murray
(@CliveMurray12) reported
from
Loughton, England
Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Jones
(@Senorjones) reported
@virginmedia Hi. No they weren’t able to satisfactorily resolve me issue. I don’t have spare money to store as credit on my Virgin Media account and could do with the refund.
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kush dudhia
(@kushty88) reported
@virginmedia There were no issues in my area when I booked an engineer. You cannot just cancel a visit without confirming if you can connect to each hub (who have a pending visit). You should probably add this to your list of "post fault activities"...
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Brian Taylor - Elden Ring hype!
(@MrBritorious) reported
@virginmedia Seemed to be an outage in the area, yeah it came back and started working. I had a few dibs in between but it's back.
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Tom Langton
(@tomlangton9) reported
@virginmedia I have a complaint in which I raised 2 weeks ago. Not heard a thing. Paid for January services when they wasn’t even on.
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superjaz1
(@superjaz1) reported
@virginmedia Yes this is what I don't understand. The bill is being increased by £4 soon so I'm looking at ways to reduce the cost. Whenever I speak to customer service on the phone, there's no better deals or it's going to cost more.
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MJC
(@thatmattcarr) reported
@virginmedia Link just takes me to check service update, which I already have done. When I enter my postcode it shows a fault that’s hoping to get fixed by 1.25 am tomorrow. Not good enough.
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andrew smele
(@andysmele) reported
@virginmedia Surprise surprise nothing showing - shambolic - now your going to tell me that after spending over 5 hour# on the phone I’m niw going to have to e mail a complaint
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R.M.B
(@Hades_Belmont) reported
@virginmedia i've had a bizzare back and forth with your team via whatsapp until 16:59 where all communication had stopped. i've only just heard back from someone at 20:10pm. your customer service is a joke. you've wasted an entire day
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Fionntán Clarke
(@Fionnominal) reported
@virginmedia And it’s down again.
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Simon Brown
(@Simonsafc89) reported
@virginmedia sorry to message but I've been waiting on a call from your specialist technical support team to resolve my broadband connection issue. Every day I have been told someone will call but I'm yet to have heard from them. After over 6 years of custom I'm not happy!