Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13, E12 and E6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Paddington, Croydon, Dagenham, Hackney, Hammersmith, Barnet, City of Westminster, Waltham Forest, Romford, Poplar, Mitcham, Fulham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| Paddington |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Nothing was made clear to us, this is what I’m saying. If we had known that you’d tie us in for something which isn’t even working we would have left day 1!!! I want to make a formal complaint. Please send me a link or details. I will then be reporting you to CISAS.
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Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia hi nope just saying unavailable at this time which is no help! working all week so now have to plan to work from home incase the update is its coming tomorrow!!! was all going good just yodel a nightmare! when there updated at 21.15 last night it said 15.00! so lied there!
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia I don’t think so but your team has run us through so so many calls and online chats of how to improve service.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
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Matthew90
(@MattyCPFC) reported
from
Croydon, England
@virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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Michael Moorby 👑
(@MMOORBYx) reported
from
Bromley, England
@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrYorkshire
(@YorkshireDeeDar) reported
@virginmedia how am I meant to know when my contract is coming to an end so I can cancel your subpar service when your own website doesn’t work half the time. Imagine earning the money you rip people off for to have a website consistently down.
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Daniel W
(@damawa42) reported
Why ******** did my Virgin 360 box start blasting out a "Welcome to Virgin 360" intro at 6:30am at full ******* volume? @virginmedia did you do some kind of automatic update and completely screw it? Completely unacceptable to wake people up like that with presumably buggy update
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Kate
(@ABritishSparkle) reported
@virginmedia the Internets been off since 9pm (ish) yesterday and there's nothing on service checker saying there's a problem? I literally didn't have any TV for over a month end of last year and I wonder why I'm paying such an excessive amount each month for a service that goes
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Vickie Slack
(@vickieisabelle) reported
@virginmedia hi, my Internet has been down for over 5 hours as of now (7:47am). I love in Stockport. What's going on??
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Mark ******
(@MarkSanger2022) reported
@virginmedia What has happend to your site and sorry about the problems with paying you I'm disabled physically and didn't realise I had not got a Direct Debit set up that's why you didn't get paied how do you set up 4k on Virgin box?
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Edd | Archie Hunter 🔲
(@Archie_PLRP) reported
Typical, less than a month into my new contract with @youfibre they announce 6 months free fibre... Why couldn't I have waited for the offer... Not complaining, love the service and its putting Virgin Media to shame... But pennies are tight and that 6 month would been soo good.
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David Wheeler
(@DaveyBoy__77) reported
Couldn’t sleep so i put the tv on and pressed the menu button on the virgin media remote and it’s changed due to an update and it’s absolutely crap 🙄 #VirginMedia #Clueless
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JaimeMarie
(@JaimeMarie17) reported
@virginmedia I don't know which one I am currently on but I haven't been informed of any changes recently?. It's only been in the past few months I've had issues though.. used to have perfect signal in most places then pretty much overnight went to getting hardly anything
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🍁🌿🍄🌻🐾 🌿🍄🌻🐾🍁
(@Lilac_Rainbows) reported
@Wishingwell66 @virginmedia This is not the service I would like to receive from a company!
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Katie Monk-Steel
(@SuperKatie1987) reported
@virginmedia how can I go about getting a upgrade on my WiFi seen as it always shows its working but most nights it shows we have to reboot??! It just stops working but shows online there is no issue?