Virgin Media Outage Report in Newham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newham come from postal codes E13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Harringay, London, Finchley, Southwark, Croydon, City of Westminster, Islington, Camden Town, Bermondsey, Upminster, Lewisham, Woolwich, Mitcham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Finchley |
Internet | |
| Southwark |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Will Jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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🔑 Shawn 🔑
(@s_mann71) reported
from
Enfield Lock, England
@virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚
(@jujurants) reported
from
Ilford, England
Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gill White
(@GillW1220) reported
@corpsesme Is your WiFi on @Virginmedia ? If so, it seems like there’s a problem seeing videos on Twitter today. I’ve told @TwitterSupport but it’d be good if other people did the same👍
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IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*)
(@ianinsurbiton) reported
@virginmedia Been customer since 2005. Nothing for loyalty. Contradictory accounts of what might be wrong. Arrogant call centre staff who don't listen. It's simple. My phone + Engineers phone didn't ring when called. A caller could hear ringtone, but phone doesn't ring!
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stuh40
(@stuh40) reported
@virginmedia for some strange reason im unable to view videos on my Twitter account whilst connect to my home broad band service, when I disconnect from your service I can view them ease.. Are you aware of an issue and if so, what are you doing to rectify it.
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Ray Cheasty
(@Rcheasty75) reported
Ya gotta love the non-existent customer service from @virginmedia ..25 mins on hold and no one answering!!
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Gill White
(@GillW1220) reported
@cockspitter It’s not IOS. It’s a problem between @virginmedia and @TwitterSupport Lots of people are experiencing this issue
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Gill White
(@GillW1220) reported
@stuh40 I’ve reported the @virginmedia issue to @TwitterSupport . Please do the same, as we might get something done if we keep on at them !
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Scot Heyes
(@ScotHeyes) reported
@virginmedia After 1 hour we had to give up, we are moving house on the 16th. Virgin do not cover our area BT38 9JY, so we need to cancel. For some reason our account is now registering as a business account? Still no joy ...
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IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*)
(@ianinsurbiton) reported
@virginmedia He couldn't wait to end call. Never discussed making it earlier and even gave me time that differs from one on website!
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Gill White
(@GillW1220) reported
@dxnii50 Are you on @virginmedia ? If so loads of people have this problem. I’ve reported it to @TwitterSupport Please do the same so they can get this fixed 👍
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Gill White
(@GillW1220) reported
@3asymoneym The problem is between @virginmedia and @TwitterSupport