Virgin Media Outage Report in Newham, Greater London, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Newham, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Camden Town, and Barking.

City	Problem Type	Report Time
London	Internet	6 minutes ago
Southwark	Internet	19 minutes ago
Hammersmith	Internet	3 hours ago
Croydon	Internet	3 hours ago
City of Westminster	Wi-fi	4 hours ago
Hammersmith	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported 3 minutes ago from Camden Town, England

  @virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.

• 
  Peter Sexton (@PeterSexton14) reported 4 minutes ago from Romford, England

  @virginmedia Service has been fixed now. All working

• 
  Angelo (@angelosfatclub) reported 8 minutes ago from South Ockendon, England

  @virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 10 minutes ago from Camberwell, England

  @virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.

• 
  lisa sibley (@citigirly) reported 16 minutes ago from London, England

  @virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr

• 
  Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported 22 minutes ago from Camden Town, England

  Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 27 minutes ago from Camberwell, England

  @BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 35 minutes ago from Camberwell, England

  @simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.

• 
  Orrin Edenfield, an 🇺🇸 living in 🇬🇧 (@OrrinEdenfield) reported 38 minutes ago from Camden Town, England

  @virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).

• 
  Natalie O'Sullivan (@NatalieEllenO) reported 39 minutes ago from Enfield Lock, England

  @virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.

• 
  LunchMoneyLu (@LunchMoneyLu) reported 41 minutes ago from Camberwell, England

  @virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me

• 
  Gary (@officialGMT) reported 43 minutes ago from Camden Town, England

  Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?

• 
  LunchMoneyLu (@LunchMoneyLu) reported 45 minutes ago from Camberwell, England

  @virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?

• 
  Dr Nick (@czar_nik) reported 45 minutes ago from London, England

  @virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!

• 
  LunchMoneyLu (@LunchMoneyLu) reported 52 minutes ago from Camberwell, England

  @virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?

• 
  Eddie Seber (@turboeddie08) reported 54 minutes ago from London, England

  Virgin TV GO app down @virginmedia

• 
  LunchMoneyLu (@LunchMoneyLu) reported 54 minutes ago from Camberwell, England

  @BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.

• 
  Mary (@kanyonatic) reported 56 minutes ago from Croydon, England

  @virginmedia I’m locked out of my account even though I’m using correct info help

• 
  Sarah Elizabeth Cox (@spookyjulie) reported 59 minutes ago from London, England

  @CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

• 
  Tim Lund (@TimLundSE26) reported 60 minutes ago from London, England

  @AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trevor Noble (@Riseup7777) reported 4 minutes ago

  @virginmedia When I phone on 03454541111 I get told you’ve dialled an incorrect number . My broadband has been down for hours

• 
  Viven M Noakes (@FitSteps_w_Viv) reported 6 minutes ago

  @virginmedia What is going on with the service today? It's on and off. Please fix the problem. Thank you. #Bedford #BEDFORDSHIRE

• 
  Anyceed (@anyceed) reported 8 minutes ago

  @vmbusiness VIRGIN MEDIA STILL DOWN!!! #virgindown

• 
  Logan Turner (@MrStitchGaming) reported 10 minutes ago

  @virginmedia Have you guys gone down again cus viringmediawifi.exe has stopped responding

• 
  Kie Collings (@kie_collings) reported 10 minutes ago

  @virginmedia How are you sending out tweets if you have no internet? Get off twitter and fix my our Wi-Fi lol

• 
  CarolineJ (@Grandmatriplets) reported 18 minutes ago

  @eurotasha @virginmedia @macavanagh It's a damn cheek.. 2nd rate service.. Ist class money collecting.. The nerve of them..! Bit of a smack in the face.

• 
  Dean Smith #StopTheTreaty (@DeanSmi47962704) reported 22 minutes ago

  @TheRossOwenShow @virginmedia I've had the same issue since November last year.

• 
  camsoft2000 🇺🇦 (@camsoft2000) reported 24 minutes ago

  @virginmedia what the hell is going on, internet not working, your website and status page is not working, your phone number is not working. This is totally unacceptable and you want to put up prices! Will be contacting Ofcom.

• 
  A view from the Rainham End (@intherainhamend) reported 26 minutes ago

  @virginmedia 15% price increase and you think it’s acceptable to provide a service like this? Third time today, sort it out!!

• 
  KrisDaMofo (@KrisDaMofo) reported 26 minutes ago

  @virginmedia My lads going off his nut! Can’t get on Xbox Live!!!! Please god someone help me!