Virgin Media

Virgin Media Outage Report in Newham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Newham come from postal codes E13 and E12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newham, Greater London, England 05/30/2025 13:45

May 30: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Fulham, City of Westminster, Croydon, Coldblow, Upminster, Islington, East Ham, Enfield Town, Leyton, Paddington, Southwark, Dagenham and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Total Blackout
United KingdomFulham Internet
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • Slatsman My Football Shirt (@Slatsman) reported from Bexleyheath, England

    @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

  • mrkinski Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • leighbooker Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • jameslee_1985 JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia Bad service!

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • HazanJJ JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenCampbell Karen (@KarenCampbell) reported

    @virginmedia Hi, thanks for the response. There is no dialling tone. If I call there’s no response. She called every day and been told you know of the issue and the service shall return by 4pm, 7:30pm or 8pm. Today she’s been told it’ll be fixed in the next 4-24hrs.

  • PyxiePants Holly (@PyxiePants) reported

    @virginmedia What is the recorded massage? I can hear the words "broadband" "issue" "area" and "if this isn't why you're calling..." I have phoned 3 times and the message is totally inaudible. To me it sounds as though SOMEONE is aware there is an actual issue your end that is affecting me.

  • TreacleTowers Mimi (@TreacleTowers) reported

    @panchoballard I left Virgin Media a few years as they increased the price twice in 12mths for just a basic package. I wasn't too impressed with their service so couldn't be arsed to haggle.

  • simonallinson1 simon allinson (@simonallinson1) reported

    @virginmedia I give up nobody gives a damn or bothered but gonna complain to someone higher up in authority cos none of you know how to do your job.

  • ClancyAllyson Allyson Clancy (@ClancyAllyson) reported

    @virginmedia Of course I will be making a formal complaint. Meantime where’s the engineers promised ? I’m utterly fed up just thrown around from a to b and no one knows how to help .

  • dermotheaney Dermot Heaney (@dermotheaney) reported

    @Rcheasty75 @virginmedia Thanks Ray, was thinking of using their broadband service, but that’s turned me right off.

  • chrisgreen Chris Green (@chrisgreen) reported from Hillingdon, England

    It’s now 23 days since I suffered a total loss of all @virginmedia services. Virgin Media has done NOTHING to repair it, provided ZERO proactive updates, LIED repeatedly to me about when it will fix things, I’ve spent 7hrs & 53mins on the phone chasing for information #epicfail

  • Hammer11Run RunHammer11 (@Hammer11Run) reported

    @virginmedia Still ongoing, online stats still ongoing. Why do they say fixed then have same problem next day? Are they doing it correctly?

  • stuh40 stuh40 (@stuh40) reported

    @virginmedia All my devices, 4 iPhones 2 iPads and 2 Amazon tablets. It’s very bizarre as every thing was working perfectly fine until about 10am. I’m also aware of a number of my Twitter followers that are also experiencing the same issue. As soon as I turn my WiFi off I can view all videos.

  • bibbleco bibbleco 🇪🇺 🇬🇧 (@bibbleco) reported

    @lizperrella @NoContextBrits Virgin Media can't be fixed without burning their ops and support orgs to the ground. Move to a real ISP instead.