Virgin Media outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, Ilford, City of London, Islington, Dagenham, Poplar, Waltham Forest, Newham, Walthamstow, and Bexleyheath.

City	Problem Type	Report Time
Southwark	Internet	49 minutes ago
Hackney	Wi-fi	2 hours ago
Hackney	Internet	3 hours ago
Ilford	Internet	6 hours ago
Southwark	Internet	8 hours ago
City of London	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  Vincenzo Rampulla (@vmrampulla) reported 2 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Helen Reihill (@BBLn15) reported 11 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 11 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported 13 minutes ago from Walthamstow, England

  Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

• 
  Angela (@angelrosie5) reported 20 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  kevin richardson (@kevinri00714924) reported 26 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 29 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Lloyd Child (@islingtonlloyd) reported 29 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 33 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 34 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Dionne (@dionnepat2000) reported 42 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

• 
  Khaled Miah (@Khaled_Miah1) reported 42 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Francisco Soler (Jr) (@jrseloto) reported 43 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  A voice only (@Avoiceonly2) reported 45 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Dionne (@dionnepat2000) reported 46 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Riccardo Del Bello (@RickDelBello) reported 47 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Stewart Daniels (@Editmonster) reported 47 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Sam Batty (@sam_batty) reported 52 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 55 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Derrick Brown (@DerrickSWB) reported 58 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard O'Shea (@RichardOShea) reported 11 minutes ago

  @virginmedia I have a Virgin TV V6 Box with lots of tivo recordings. I received an email today stating that I need to upgrade as my v6 service will stop soon. Please advise when, so I can plan ahead. Thanks.

• 
  Evasive (@tcevasive) reported 11 minutes ago

  @ziocto ok i think its just virgin media is shite then bc everyone i know with bad ping is on virgin

• 
  Ron Rosenhead (@ronrosenhead) reported 12 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  IzO (@IzO_TTV) reported 13 minutes ago

  @virginmedia You have literally the most infuriating customer service process known to the entire universe. I cannot wait to be out of this Devil spawn of a contract. I actually pray for the down fall of this company with a passion. Zero interest in customer needs just straight aggressive sales tactics. Get out of my life seriously.

• 
  Mark (@tirpse) reported 16 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

• 
  Chris Davis (@cdavo25) reported 19 minutes ago

  @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L

• 
  Joe Duley American voiceover person (@Americanvoiceo1) reported 19 minutes ago

  @virginmedia STILL! Service completely out! No explanation (although app says 'everything is fine') It's deceiving info. No BB OR phone/TV. CAN'T ring customer service-at all. Now, my life's mission is to escalate w/CISAS as #Virginmedia is costing me financially/professionally.

• 
  rhi (@travichughes) reported 23 minutes ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 25 minutes ago

  @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 25 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???