Virgin Media

Virgin Media Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newham, Greater London, England 10/06/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, Croydon, Hammersmith, Harringay, City of Westminster, Chingford, Paddington, Upminster, City of London, Fulham, Barnet, Romford and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomNewham Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?

  • edshots the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • xfindingxemox Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, England

    UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

  • edshots the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • PaulG_Lon Paul Griffiths (@PaulG_Lon) reported from Wandsworth, England

    @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KaineW11 KW (@KaineW11) reported

    @virginmedia Awful. Honestly dreadful. Devices struggle connect. Weak signal for gaming it’s honestly a shambles all round

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

  • DakaraSpawnBlk Dakara_Spawn_Blk (@DakaraSpawnBlk) reported

    @virginmedia This is a wired non console test. Nothing you guys are asking us to do is working. For 6 years this has been your advice and you never find the issue. Please don't ask me to run any further tests, I've done them all. Just tell your bosses to fix it.

  • GAAVVN Gavin (@GAAVVN) reported

    @virginmedia hi, is there an internet outage in the Dublin 7 area?

  • WarzoneGulagTV WarzoneGulagTV (@WarzoneGulagTV) reported

    @virginmedia I was using it as router mode when the issue occurred last night i now switched it over to modem mode now

  • danielchengg1 Daniel Cheng (@danielchengg1) reported

    @virginmedia No still the same unfortunately. Barely getting above 5mbps upload when I should be getting 20. Had my Superhub 3 for just over a month and it was working fine. A tech said it could be a backend issue whatever this means. Have tried to troubleshoot every fault that it could be.

  • nickywolko Nicky Rowe (@nickywolko) reported

    @virginmedia Yes done all the checks as you can see from screenshots attached internet is slow too. I’ve reported to 150 and there is still a problem from outage

  • Jeffersonlisa5l Jefferson (@Jeffersonlisa5l) reported

    @cfcunofficial @virginmedia I waited long no response i decided to massage Hintcyber on Instagram he did mine 15 minutes I'm greatful for your good work.  Text or WhatsApp him for help +14144854707

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • lucids lucids (@lucids) reported

    @virginmedia What needs to happen is yr Devs fix the website so people can use it effectively. We would only phone up at the end stage having looked at rough idea of pricing.