Virgin Media outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Dagenham, Islington, Newham, City of London, Ilford, Waltham Forest, Poplar, Hackney, Welling, Barking, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	1 hour ago
Dagenham	Internet	2 hours ago
Islington	Internet	2 hours ago
Newham	Total Blackout	4 hours ago
City of London	Internet	6 hours ago
Ilford	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  Sam Batty (@sam_batty) reported 8 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Andrew Battle (@andy_s_battle) reported 13 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 15 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 18 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Helen Reihill (@BBLn15) reported 21 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 22 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Matrim Red Hand (@tripodmatt) reported 25 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Stewart Daniels (@Editmonster) reported 29 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  Dionne (@dionnepat2000) reported 34 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

• 
  Angela (@angelrosie5) reported 36 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Dionne (@dionnepat2000) reported 38 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 40 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Andee Byford (@BobCratchitt) reported 41 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 44 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 50 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Marco (@marco_dirosa) reported 56 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  Derrick Brown (@DerrickSWB) reported 56 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Steven Kraan (@drawing_daily) reported 58 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  A voice only (@Avoiceonly2) reported 58 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 2 minutes ago

  @BertySi @virginmedia That's certainly the least they should be doing IMHO. This is a ridiculously long period of being unable to access their service @virginmedia, can this be organised as a matter of urgency? I have sent a DM as well

• 
  Chad (@finatics999) reported 3 minutes ago

  @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

• 
  Flip Flop (@flop_flip60295) reported 5 minutes ago

  @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

• 
  Richard Smith (@rickysmith1965) reported 7 minutes ago

  @ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.

• 
  SimulatorMan (@man_simulator) reported 7 minutes ago

  @virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!

• 
  Witter (@Witter10995102) reported 8 minutes ago

  @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 9 minutes ago

  @virginmedia trying to get help for an installation problem.. VM PHONE doesn't recognise my account. Have severe MH ISSUES . Woeful customer service.. unable to email either please advise

• 
  Jonathan H (@howdo01) reported 9 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  kyle (@kyle_llooppyy) reported 10 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  ALOYSIUS UCHECHUKWU ASOGWA (@AloysiusAsogwa) reported 11 minutes ago

  @virginmedia Just a quick question, are you guys having issues. I have been trying to contact the support team for 3 days now to no avail. What is going on