Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13 and E12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Southwark, Hackney, Tower Hamlets, Ilford, Leyton, Bermondsey, Camden Town, Croydon, Newham, Harringay, Islington, Upminster and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Enfield Town |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Nick Miller 🇺🇦
(@NickMillerUK) reported
from
South Ockendon, England
@virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.
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#TeamParkinsons Paul
(@PJacksonClark) reported
from
Bromley, England
@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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Befitat50
(@befitat50) reported
from
Lambeth, England
@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Befitat50
(@befitat50) reported
from
Lambeth, England
You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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#TeamParkinsons Paul
(@PJacksonClark) reported
from
Bromley, England
@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cash Buhari
(@CashBuhari) reported
@virginmedia keeps interrupting me watching #AONArsenal in peace. Fix your damn internet please 😤
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Laurren Farrell
(@laurren_farrell) reported
@virginmedia shocking service…. I will be cancelling my package cannot even speak to anyone! 45 minutes on the phone and over an hour on live chat and still no response on either!!!
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Laurren Farrell
(@laurren_farrell) reported
@virginmedia Complaint and connection have had nothing since this morning!
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Nico
(@NicoM_____) reported
Reckon there was more reliable internet during the blitz @virginmedia you absolute shower of ****
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tomthumb
(@Ballyorgan) reported
@virginmedia I get that bit but surely it would make sense if you could look up an area or postcode to be able to give the information. You don’t need to know individual customer info. Highways maintenance know when then are working on an area, John Lewis will know if a shop has stock
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Susie
(@susannacook1) reported
@virginmedia No still not! Trust me, I did not terminate the call myself. I just want to cancel now and cannot get through to anyone. Please help!
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Nico
(@NicoM_____) reported
@virginmedia Your internet goes down every 3 weeks for 1 day at a time and its impacting my job
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DD_Scribbler 🟥 ✍️🎨📖🇺🇦
(@ddscribbler) reported
@virginmedia And again - no acknowledgement of anything I've said. It's almost as if I'm shouting into a void. Perhaps I am? I'll probably never know. Have I mentioned the long hold times and the endless internal call transfers and the repeated requirement for security? Oh yeah...
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Gareth McCullough
(@Gareth_Mc) reported
@virginmedia You put me on a new contract that I did not ask or agree to when I moved house recently. After numerous phones calls and several hours wasting my time I have ended my contract completely due to your customer service. Been with you for 15 years and was planning on staying. Not now
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Aneesa Hussain
(@AneesaH66085723) reported
Has anyone else’s internet been off 30 minutes ago and still hasn’t come back on, internet has been awful past couple of months with @virginmedia?