Virgin Media Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13 and E12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Newham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Croydon, Balham, London, Hackney, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Wood Green and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| Fulham |
Wi-fi | |
| Balham |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
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LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
-
Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
-
Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Hayes
(@MickHayes1) reported
Hi @virginmedia had a really chaotic series of phone calls yesterday from someone claiming to be from you trying to help me improve my internet. Was this you and how can they prove it? Thanks!
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Bill
(@BillNightingale) reported
@virginmedia Still no call. Bot texting me to ask if problem fixed but still had no call. Bit will take me though security for 5th round and end by saying someone will call within 4hrs.
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Aoife
(@aoife_macentee) reported
@VirginMedia_One could you look in to why Virgin Media 3 never has subtitles working? My mam's fav movie was on last night but we turned it off as she cannot follow without subtitles. They work on VM 1 and 2
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Adam
(@acrock950) reported
@virginmedia @BigIssue Trying to cancel my service with you as I am moving and cant take the service with me. Call centre staff just hang up on me or transfer me the moment they realise I'm cancelling. Terrible service
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Stephen daly
(@dales23) reported
@virginmedia please someone contact me regarding my WiFi, its bordering on the ridiculous now ,never I'm my life have I had so many problems with WiFi since joining your company its a shambles
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Goutam
(@Goutam54206511) reported
@virginmedia So why do I need to pay Virgin then? It is not one time issue, it has been for over 2 years. Virgin should have shown due diligence and duty of care to resolve the issue earlier. I appeal for compensation, waive off monthly charges for putting at this position on the critical day
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Finlay Andrew
(@Finlayandrew_) reported
Virgin media is a scam, about ready to lob this box out the back window **** sake
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Peter mcgoldrick
(@PetermcRed) reported
@AntMelvin @virginmedia Virgin media lie all the time. They're billing me for a service I cancelled on 26th October. They say they can't access my account because there is an outstanding payment. They expect me to pay for a service I'm not using.
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H E L L O I M N I K Design 🖍
(@HelloNikDesign) reported
@TimGander @virginmedia My mum is with them over near Timsbury and they've had no problems
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Chris Archer
(@Chris_Archer58) reported
@virginmedia No and to be honest I never had any issues with my old router before this super hub.