Virgin Media Outage Report in Blackheath, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Hackney, City of Westminster, Hampstead, Ilford, Croydon, Greater London, Camden Town, Paddington, Poplar, Harringay, Newham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
||
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh_Penkar
(@saurabh_penkar) reported
Day 16: no internet no tv no appointment confirmed and fixed by @virginmedia to fix the issue
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JRDN | Insomniaᴬᴷ
(@SZNPZ_) reported
Sorry I've been inactive today, Virgin Media has had problems thought the entire day today because they're fibre optic cables supposedly been destroyed. Not being fixed until the morning 10am.
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fatima
(@fatimattabah) reported
@virginmedia I am experiencing the worst customer service since I joined @virginmedia in October 2022. I really need help to get my broadband working as normal
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EVERONA
(@EVERONA97) reported
@CynthiaRao4 In my area Virgin Media is the worst provider. You have to be a stoic to stay with them. But my road doesn’t have it anyway so I am with BT. Pricy but reliable; engineers visited twice at the beginning. I didn’t need customer service for years (and considering it as a bonus)
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Alan Williams
(@AlanW101203) reported
@virginmedia Had outage on Wi-Fi lunch time. Start of groundhog week like last week. Phoned VM on 789 who sent me a text. A while later it worked. So I didn’t look at the link. Checked it out at 22.45. I cried laughing. It wouldn’t work due to intermittent faults in our area. Groundhog week?
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Fil Ben
(@FilBen11) reported
@virginmedia all services are down again and many in my village have had no service for 2 weeks. Customer service does not exist
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Meaty
(@Meatius) reported
@virginmedia #neverconnected would be a better tagline. Not sure why I’m paying £80 a month for a 1GB service when I only get 800MB and the the connection drops 5-6 times a day. Trying to run a 24hr chauffeur service that relies on internet and you guys take the piss
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Giles Gough
(@giles_gough) reported
@journokeith @virginmedia Virgin mobile we’re just as bad. Terrible company.
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Susie Al-Qassab
(@tweetingquiche) reported
@virginmedia We still have no broadband and the service status checker is also not working so have no idea when it will be fixed. Can you check and confirm please - it’s SW17
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Cormac Clarke
(@cormacclarkepr) reported
@virginmedia It’s fine, up until the evening. At some stage this evening, the connection will drop among all our devices and we’ll have poor signal for up to an hour after that