Virgin Media Outage Report in Blackheath, Greater London, England
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The latest reports from users having issues in Blackheath come from postal codes SE3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blackheath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Blackheath, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Poplar, London, Ilford, Wood Green, Chigwell, Croydon, Islington, Welling, Bermondsey, Leyton, Charlton, Finchley, Beckenham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Poplar |
Internet | |
| London |
Total Blackout | |
| Ilford |
TV |
Community Discussion
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Virgin Media Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore
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Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia Please call me you have broken data protection rules and I still can't get through
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Sarah Leveridge
(@sarahleveridge) reported
from
Paddington, England
@virginmedia why oh why do I get charged so much more as an exiting customer to renew with you ! Also been trying to pay line rental all day but your systems are down 50 mins at least wasted
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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clare
(@clare_lfc) reported
@virginmedia your WhatsApp chat is a joke! Been on it since 5pm yesterday and issue still not resolved! Your advisor offered a package which I agreed to only to be told it’s wrong so I can’t have it even tho it’s there in black and white on the messages!
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Gillian Lynch
(@LynchGill) reported
@virginmedia My internet has been down now for over 24 hours 😫 When I rang it said there was a problem in our area that was now fixed, but ours isn’t fixed
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Otis B Driftwood
(@OtisBDriftwoo17) reported
@virginmedia No reply on WhatsApp or the phone. Awful holding music on the latter.
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Kesavan Veerasingam
(@kesavan260380) reported
@virginmedia poor service 😥😥
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michael hamon
(@michaelhamon5) reported
@virginmedia Hi, could you please help. I started signing up for broadband and used the wrong address. I’ve now got pre contract documents for a different address and don’t know how to change it. I phoned you’re helpline but he couldn’t help. Is the pre contract binding?
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Andy Nelson
(@gunmens) reported
@virginmedia Called that number and they cant help cos i dont have an account cos I cant get broadband installed into the property which is all I want to do. Got given a number of 08000 525 738 to call to find out why it was rejected to get possible reasons not the actual reasons. FFS
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Ovidiu Barabula
(@ov1diu) reported
@virginmedia Facing “some” service issues… Really?
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🍒William McDiarmid 🍒
(@xartman) reported
@BIM_Scot @virginmedia I have the same issue. Also area 28
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Robinho
(@RobinhoEBFD) reported
@virginmedia If a third technician doesn't fix the problem you should do the decent thing and cancel my contract free of charge. So I can get a new provider. Absolute joke that you can't provide the only thing I'm paying you for and can't work out what's wrong.
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Gary Robson
(@MrJolson) reported
@virginmedia Is this a parody account ? …after describing the atrocious service offering and pointing out the irony of the first question being “why do you wish to cancel” …your response is “why do you wish to cancel”…please tell me you are being intentionally obtuse ?