Virgin Media

Virgin Media Outage Report in Blackheath, Greater London, England

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The latest reports from users having issues in Blackheath come from postal codes SE3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackheath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Blackheath, Greater London, England 01/21/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Blackheath, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Mitcham, Leyton, Welling, Harringay, Southwark, Walthamstow, Tower Hamlets, Dagenham, Bermondsey, Hackney, Paddington, City of Westminster and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomMitcham Internet
United KingdomLondon Total Blackout
United KingdomLeyton Phone
United KingdomMitcham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Blackheath, England

Latest outage, problems and issue reports in Blackheath and nearby locations:

  • benjywenjy6 Benj 🌹 (@benjywenjy6) reported from Camberwell, England

    @virginmedia our internet is down for the third time in a week, sort it out!

  • slickster65 Slickster (@slickster65) reported from Romford, England

    @virginmedia so when will I get internet again piss poor service area 22

  • REHerrera Ralph E. Herrera (@REHerrera) reported from Kensington, England

    @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

  • DanGosBig Dan Marsh (@DanGosBig) reported from Lambeth, England

    @virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month

  • lisacoia Lisa Coia (@lisacoia) reported from Hackney, England

    @Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    @virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

  • carolhegs Cazza (@carolhegs) reported from Eltham, England

    OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

  • MattSav7 Matt (@MattSav7) reported from Tottenham, England

    @virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...

  • PelhamB PelhamB (@PelhamB) reported from Croydon, England

    @libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....

  • monkchips enough is enough (@monkchips) reported from Hackney, England

    @virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on

  • kellygibbins81 Kelly (@kellygibbins81) reported from Wandsworth, England

    @virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.

  • slickster65 Slickster (@slickster65) reported from Romford, England

    @virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable

  • ClairePriestl8y Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported

    @virginmedia No service issues. You are just AWFUL.

  • sammilaunchbury sammi launchbury (@sammilaunchbury) reported

    @virginmedia I’ve sent you two emails; one with photographic evidence and one explaining the issue

  • hharrybo_ Harrison Scott (@hharrybo_) reported

    @virginmedia @sammilaunchbury Is your internet down plz help me

  • Packettman1979 Andy Packett (@Packettman1979) reported

    @virginmedia Live Chat! My whole morning!! Literally no help whatsoever! I want to change our package and the only offer was £20 more than we are currently paying! 😡

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @virginmedia The issue is that the ombudsman ordered Virgin to sort this with the credit but Virgin have not done so

  • FcParsloeU9 Parsloe Athletic Youth Fc U10 20/21 (@FcParsloeU9) reported

    @virginmedia Regardless, I’m happy to take it with me but can’t as you don’t provide the services in my new area, therefore your not providing the service I paid for so as your not fulfilling your half of the contract your actually breaching the contract

  • jsfletch92 James Fletcher (@jsfletch92) reported

    @OpenreachHelp You can help by giving me a quicker installation date than late August when you were meant to be installing my broadband on July 2nd and have now missed two appointments. Disgraceful service. Anyone reading this, use virgin media - the only broadband that isn’t through openreach

  • lisanewton1990 Lisa Newton (@lisanewton1990) reported

    @virginmedia Well nobody has reported a system issue with me! When I ask to be put through to someone that can see the system they come back and say we’ve spoke to IT they’re still transferring the number it will be with you in 3-5 days 16 days later still waiting…..

  • AnthonyJamieso4 Anthony Jamieson (@AnthonyJamieso4) reported

    @virginmedia thanks for charging us to terminate our contract after we moved. We wanted to continue using your services but was told you can't supply our address. Even with a nice Virgin media box and fibre cable attached to the front of my new house. @ofcom @BBCWatchdog

  • Mikeconnor1234 Mike Connor (@Mikeconnor1234) reported

    @virginmedia @NickyConnor Notified by email problem fixed. Still no WiFi