Virgin Media Outage Report in Littlehampton, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Littlehampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Littlehampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Littlehampton, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Bognor Regis and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Littlehampton, England
Latest outage, problems and issue reports in Littlehampton and nearby locations:
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Churchlard
(@churchlard) reported
from
Sompting, England
@virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia I have spoken, on the phone, and web chat, for over an hour, repeating & repeating that I want to close my contract, getting put on hold, pushed around staff, and eventual hang ups. I've never experienced a worse service. Sky were polite & excellent, in comparison.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Churchlard
(@churchlard) reported
from
Sompting, England
@virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia It'll be quicker to write the letter. Also, I'll move the families mobile contracts while I'm at it, because I wouldn't want to continue to be associated with @virginmedia or any associated company. I knew w the law has been slow to catch up with the digital age, but this!
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia Well I need it sorted by Monday otherwise I'll cancel and I'll advice other people not to use virgin
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
Is there a worse customers services department, than @virginmedia ? Over an hour on phone, and online chat, trying to cancel my broadband, as I'm moving house. Pushed from pillar to post. No idea of I've cancelled, as both were hung up. There should be better laws on this!
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia Been told of an installation date of the 20th July. Now have to wait until the 13th August for construction work to be done. No idea when I'll be getting any service from you guys losing all Internet and TV as from Monday from my current provider
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Tom
(@Tom38971529) reported
from
Bognor Regis, England
@virginmedia @richardbranson thanks for moving my install date been promised so many things and keep going back. Debating whether or not to stay. Promise after promise terrible service
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo Dolton
(@HugoDolton) reported
@virginmedia Yup everything - it’s the signal coming in the house from your cable that’s broken - and the diagnostic test kept failing saying technical error and now apparently I’ve used my quota of six diagnostics in a day even though they all failed
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Robert Morley
(@robmorleyuk) reported
@virginmedia Thanks, but on a 30 day rolling contract only the next 30 day period could be chargeable. Internal issues with VM aren't mine to pay for. Appreciate the help.
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Julie gay
(@Juliega66) reported
@virginmedia yet another day of loss of internet service. On the top package and yet still have to reset hub 3 or 4 times a day. Working off TP links now as wifi in a 3 bedroom house is shocking. Registered for boosters but not heard a thing. Time for a change I think!
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Emzz
(@emmahill_94) reported
@virginmedia Yes it says no known issues. But yet its been happening for over an hour now. I've rebooted both the router and give box. Please help...
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John cook
(@JohnCookUK1) reported
@virginmedia Said I need a call from engineer.....waiting for that Getting up to 38% packet loss and slow speed
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Connor
(@ConnorRooney95) reported
@virginmedia The call back is regarding the fact your customer service is shocking, had no tv for a week and there’s absolutely no incentive to stay with Virgin when it takes about 20 phone calls and a week to get issues resolved!
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Shirley
(@shirleymarah) reported
@virginmedia Day 3 no service EN10!! What the hell is the issue? I have a pensioner mum with no TV & importantly no phone! This situation is unbelievable to be going on this long!! ETA for fix was 1pm today, just changed to 7pm! We need an explanation & not youre doing your best!
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Michelle M
(@dontthinkso2020) reported
@virginmedia Paying for a service I don’t receive yet again, and you’ve just price prices up too!!!
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Robert Morley
(@robmorleyuk) reported
@virginmedia I get what you are saying. Request 4th Feb, billing is subsequent. VM fail to advise on problems then what is internal to VM is not my issue. Also - it is legal for me to record those phone calls. I checked.
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XVintoreZ
(@_xVintoreZ) reported
@virginmedia Ontop of that your support system has been terrible both over the phone and the email complaint system. Your people keep pulling the “technically you’re not experiencing a COMPLETE loss of service so we aren’t going to do anything” I have been out of work for over 2 weeks now