Virgin Media Outage Report in Littlehampton, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Littlehampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Littlehampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Littlehampton, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Lancing and Pulborough.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Littlehampton, England
Latest outage, problems and issue reports in Littlehampton and nearby locations:
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
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Matt (@mattiem1976) reported from Sompting, England
@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Matt (@mattiem1976) reported from Sompting, England
@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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Sara (@sara_saehasti) reported from Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Matt (@mattiem1976) reported from Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Sara (@sara_saehasti) reported from Worthing, England
@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Matt (@mattiem1976) reported from Sompting, England
@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Sara (@sara_saehasti) reported from Worthing, England
@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England
@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?
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Angel sirius (@Angelsirius1) reported from Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Phil (@palewis1) reported from Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England
@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hantsman (@hantsarchitect) reported
@JamesTurner37 @virginmedia No service in Winchester
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Ess Arr 💕 (@SteRapx) reported
@virginmedia what’s going on this morning, I’m had nothing but issues since I have changed from sky. And this morning nothing working again!
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Paul (@PaulCKRoberts) reported
@virginmedia SK76JJ Area 30 - no broadband again. Your website is down too. Any idea when you might have a reliable service? #broadband #stockport
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Tele (@telechara) reported
@virginmedia STILL DOWN AND STILL NO UPDATES?? Seriously?? Why/What am I paying you for again? Definitely crap customer service.
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Nil (@nil_patel85) reported
@virginmedia Is there any problems with the network in the Dudley Area?
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Patrick Mallam (@PaddyMallam) reported
@virginmedia problems with broadband in LS299EA can't use my virgin media to check status or log issue. Anything known about this?
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Danny Hutchings (@dan371971) reported
@virginmedia MK42 8QR area, when will BB be back? I can’t log into VM as very slow via 4G. My wife needs to work soon online. TIA
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Liam (@L17aamLiam) reported
@stevew_pfc @virginmedia Wi-Fi has been and is still off here but says no problem in my area.
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scott laing (@scottla04227416) reported
@virginmedia services down in Edinburgh , what a joke of a company nowadays , cannot get hold of anyone and customer service is absolutely terrible, time for change but I bet all providers are just as bad #VirginMediaoutage #virginmedia
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Fatmango (@Fatmango11) reported
@JamesTurner37 @virginmedia I think so seems to be patchy in Bristol Virgin website is down - cant even connect to it on my phone some websites load OK but others dont also using a VPN for work which seems to be OK