Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, and Worthing.

City	Problem Type	Report Time
Burgess Hill	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Brian Roe (@indiointernet) reported 45 seconds ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Phil (@palewis1) reported 48 seconds ago from Worthing, England

  @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

• 
  Danny Williamson (@Sacto_King_UK) reported 9 minutes ago from Worthing, England

  @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

• 
  Danny Williamson (@Sacto_King_UK) reported 9 minutes ago from Worthing, England

  @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

• 
  Natalie Hills (@NatalieAHills) reported 20 minutes ago from Hove, England

  My boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.

• 
  Gary Pleece (@garypleece) reported 22 minutes ago from Brighton and Hove, England

  @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

• 
  Matt (@mattiem1976) reported 24 minutes ago from Sompting, England

  @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

• 
  Danny Williamson (@Sacto_King_UK) reported 27 minutes ago from Worthing, England

  @virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?

• 
  ydnam (@dizzymabil) reported 30 minutes ago from Sompting, England

  @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

• 
  Alternative Ageing (@alternativeage) reported 30 minutes ago from Brighton and Hove, England

  @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

• 
  Richard Williams (@5waysRichard) reported 35 minutes ago from Brighton and Hove, England

  @virginmedia why would my Virgin internet go down at about 0045 every night ?

• 
  Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported 45 minutes ago from Brighton and Hove, England

  @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

• 
  Gary Pleece (@garypleece) reported 48 minutes ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

• 
  Brian Roe (@indiointernet) reported 48 minutes ago from Brighton and Hove, England

  Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 54 minutes ago from Brighton and Hove, England

  1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 56 minutes ago from Brighton and Hove, England

  @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

• 
  Junior (@wavell_mark) reported 58 minutes ago from Hove, England

  @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

• 
  Simon Rusbridge (@SimonRusbridge) reported 58 minutes ago from Worthing, England

  @virginmedia tv and WiFi down in BN14?

• 
  Angel sirius (@Angelsirius1) reported 59 minutes ago from Worthing, England

  @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

• 
  Anne Webb (@AnneWebb777) reported 60 minutes ago from Brighton and Hove, England

  @virginmedia @briamjam Here to help??? Is this a joke?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScouseRasta (@ScouseRasta) reported 7 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  Simply Norwegian (@simplynorwegian) reported 9 minutes ago

  @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

• 
  Diplo (@loldiplo) reported 10 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  Asif Rana (@HounslowParking) reported 11 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Chris (@Brutha_bear74) reported 12 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 14 minutes ago

  In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.

• 
  Eldarioth (@eldarioth) reported 15 minutes ago

  @AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.

• 
  Told You So (@TYS20212) reported 16 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  John M (@john1mccarthy) reported 16 minutes ago

  @virginmedia I'm shocked!! Someone actually called me just now. Albeit 4 days late, but I guess that's just how you guys work. No real news, I'm still not due any form of service from you until May 14th, so a bit of a waste. Amazing what a bit of negative pr on X can do

• 
  Pete Bradbury (@PeteBradders) reported 17 minutes ago

  @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!