Virgin Media Outage Report in Worthing, West Sussex, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 9 days ago |
|
Brighton
|
14 days ago | |
|
Worthing
|
TV | 17 days ago |
|
Worthing
|
Wi-fi | 18 days ago |
|
Worthing
|
Internet | 20 days ago |
|
Brighton
|
21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
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Joss (@cjossy) reported from Brighton and Hove, England@virginmedia As slow as your broadband speed
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandThank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Kayleigh Blaker (@KayleighBlaker) reported from Worthing, EnglandWhen you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Joss (@cjossy) reported from Brighton and Hove, England@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Spencer Clark (@ATS_Spencer) reported from Worthing, England@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandLooks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
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Joss (@cjossy) reported from Brighton and Hove, England@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, EnglandVirgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Mike Hobden (@MikeHobden) reported from Worthing, England@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chipper 👻 (@Chipper_) reported@virginmedia hi I'm trying to activate the credit agreement but it's not letting me do anything. Can someone help please? (I've just signed up to virgin mobile so a new customer)
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Daniel S (@planet_dan) reported@virginmedia can’t stay connected to zoom calls. Children can’t stay connected to school tech. Email up and down. And this is nationwide. Just look at your replies tab!! Your service is broken. When will you be able to cope with demand? There’s no answer from support. Ever!!
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Rich (@rhuds81) reported@virginmedia I have today and actioned to leave sadly. Internet was still poor and on top of a £5 increase upcoming too! Been with Virgin for years as well. Never mind.
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Andy (@Shandy_Andy75) reported@virginmedia Tried all this spoke to numerous people over the phone, my internet service is terrible. Drop me a message on here and i will expand.
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Dr Rebecca Melen (@rebecca_melen) reported@virginmedia Worst customer service ever. I spent 30 min on the phone to be cut off mid call, and in the next call the person I was talking to vanished after 30 min. You hike up the prices every year and there seems to be no way for me to change deals or cancel.
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Daniel S (@planet_dan) reported@virginmedia when will you admit your service is creaking at the seams and you cannot provide the level of service you sold, instead of pretending each case is unique problem for each individual? Come clean! Own up! @BBCWatchdog
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Tom Ward (@wardyt01206) reported@virginmedia Trying to cancel my contract but keep getting cut off. Please contact me.
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sian (@sianb7sianb7) reported@virginmedia I telephoned last night & the automated system said it needed to reset my router which it did but hasn’t resolved issues. I then phoned again & after being on hold for 45 mins it cut off!
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Tom Black (@tcpipuk) reported@vmbusinesshelp Any luck with this yet, @vmbusiness? It's been a couple of weeks since I first reported it, and your customer service forms still redirect to an Indonesian music piracy website...
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YM (@ymangera) reported@virginmedia my M500 broadband has been down since 8am this morning in area 22. Nothing on your status pages! Kids can't connect for school sessions..... Please help #virginmediadown