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Virgin Media

Virgin Media outages and service status in Worthing, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

CityProblem TypeReport Time
Brighton Total Blackout 19 minutes ago
Brighton TV 10 days ago
Brighton E-mail 15 days ago
Worthing TV 17 days ago
Worthing Wi-fi 19 days ago
Worthing Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • Lesleynotledley
    Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • aliceharmanx
    alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • jennycarroll21
    Jenny Carroll (@jennycarroll21) reported from Worthing, England

    @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

  • oftenanuisance
    truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃

  • PaganZG
    𝐙𝐆 (@PaganZG) reported from Brighton and Hove, England

    @virginmedia please help me with my order can't get through to your customer service team.

  • Chudio
    Chuds (@Chudio) reported from Worthing, England

    After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!

  • Lesley_wolan
    Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • Supersonic_Inc
    SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • TheMexicanMoose
    Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • Portly_Burnsie
    Burnsie (@Portly_Burnsie) reported from Shoreham-by-Sea, England

    @virginmedia @ClockworkLondon **** service is my guess.

  • scruftgirl
    joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover

  • MarkkClifford
    Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • Dazzakovak
    Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Santaxmas
    Paul (@Santaxmas) reported

    @virginmedia Can you help in this matter?

  • hoostie101
    David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful

  • monkeymoron
    Ceee ssss (@monkeymoron) reported

    @virginmedia Its a problem over the local area, not just my household

  • DJDanny88Gaming
    DJDanny88 (@DJDanny88Gaming) reported

    @Cloudx4Omega If it's from Virgin Media or BT; they only care about money than spending it; I mean, their tech could be beaten by O2, and that's just as terrible to use xD

  • Nadine_MrsSpoon
    Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

  • JokVape
    Jok (@JokVape) reported

    @virginmedia Estimated fix? I ring the helpline and I’m greeted with the same automated message for the past 2 weeks that it’s a complicated ******* issue, company’s a joke, **** your bills and **** your service! 0 customer support I’ll go elsewhere

  • lesleycraske
    LESLEY SMITH (@lesleycraske) reported

    @virginmedia Sorry is not good enough. At the time I didn’t know where I was moving to so couldn’t know you didn’t provide a service. Charging me £240 disconnection fee when I wasn’t advised of the rolling contract is unacceptable and the fee should be waived. #Ofcom #Martinlewis

  • danfarr26
    Dan (@danfarr26) reported

    Once again another weekend without broadband thanks to @virginmedia service, on and off more times then a light switch🤬

  • sean2287
    Sean Round (@sean2287) reported

    @virginmedia In the short term - why have you sent my Dad a text and email to say that problems with TV and Internet are sorted, when they aren't? We're trying to watch the Bahrain GP and can't because the signal keeps dropping!

  • SteveGinge19
    Steve 🔴 (@SteveGinge19) reported

    @virginmedia Yah, no outages. We have been here before though, iv complained and you unthrottled it then a few weeks later yous throttle it again. It’s not fair people pay good money for a service and you purposely throttle it.