Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 18, 7:43 AM GMT+1.
- TV (68%)
- Internet (23%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Worthing come from postal codes BN11 , BN14 and BN13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
Internet | 3 days ago |
|
Worthing
|
TV | 6 days ago |
|
Brighton
|
TV | 7 days ago |
|
Brighton
|
TV | 7 days ago |
|
Worthing
|
TV | 7 days ago |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Spencer Clark (@ATS_Spencer) reported from Worthing, England@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Matt (@mattiem1976) reported from Sompting, England@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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damien hills (@dhillsalbion) reported from Brighton and Hove, England@virginmedia It says no issues
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘 (@gismotigga) reported from Hove, England@TonyMaudsley1 @virginmedia Because they are crap
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandLooks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @briamjam Here to help??? Is this a joke?
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Alternative Ageing (@alternativeage) reported from Brighton and Hove, England@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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west witch🇬🇧🏴 (@wishful5thinkin) reported@Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney
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moo deng (@teamwedge999) reported.@virginmedia have gone back on the contract I was offered. Now trying to charge me £432 for a month's bill when it should only be £14.15. Shocking customer service.
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OfficialJohnHarrison AWMM 3838 (@jph1962) reported@Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.
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John Cameron (@bhoyjohn1888) reportedHas anyone successfully cancelled a contract with Virgin Media? If so, please advise. Can't get them to answer any telephone calls or emails. Shocking customer service.
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Tom Sharpe 🇬🇧🇺🇦🇮🇱🤷🏼♂️🖕🤬 (@PuzzlerSharpe) reported@LouiseMensch @virginmedia @Benleo They’ve worked brilliantly for me for 20 years. Enormous companies have very different user experiences at the margins. I’m sorry to hear about Ben’s and hope that they care enough about service delivery to fix it before it damages their brand.
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Shady Shaw (@shadeyshaw) reported@Benleo I think these big comp that operate in the uk should be banned from using overseas call centres,I left virgin because their customer service was atrocious joined youfibre only to find out they have been bought out by virgin media and now I’m sure they use the same call centres.
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oatcake (@tdog1410) reported@Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into
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Manavmeet Singh (@Manavvv31) reported@Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo
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Phil NSNO (@Mccartney2Phil) reported@virginmedia there has been issues with the set top/TV since May 18th and it's still not fixed...why ?