Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	Internet	5 days ago
Brighton	Internet	6 days ago
Brighton	Wi-fi	7 days ago
Brighton	Internet	11 days ago
Brighton	Wi-fi	16 days ago
Brighton	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Scott Hortop (@scotthortop) reported 9 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  Scott Hortop (@scotthortop) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

• 
  Scott Hortop (@scotthortop) reported 18 minutes ago from Brighton and Hove, England

  @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

• 
  Sami Channon (@sami_chanchan) reported 27 minutes ago from Worthing, England

  @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

• 
  Sara (@sara_saehasti) reported 33 minutes ago from Worthing, England

  @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

• 
  Spencer Clark (@ATS_Spencer) reported 34 minutes ago from Worthing, England

  @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

• 
  TheGreyAmbition (@GreyAmbition) reported 35 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 36 minutes ago from Hove, England

  @TonyMaudsley1 @virginmedia Because they are crap

• 
  Diane Patching (@dianepatching) reported 36 minutes ago from Shoreham-by-Sea, England

  @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

• 
  Gary Pleece (@garypleece) reported 36 minutes ago from Brighton and Hove, England

  @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

• 
  Kat Blakeborough (@katb217) reported 40 minutes ago from Shoreham-by-Sea, England

  @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

• 
  Gary Pleece (@garypleece) reported 42 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  Churchlard (@churchlard) reported 49 minutes ago from Sompting, England

  @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

• 
  TheGreyAmbition (@GreyAmbition) reported 49 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 51 minutes ago from Burgess Hill, England

  @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

• 
  Danny Williamson (@Sacto_King_UK) reported 53 minutes ago from Worthing, England

  @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

• 
  Matt (@mattiem1976) reported 56 minutes ago from Sompting, England

  @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

• 
  Sami Channon (@sami_chanchan) reported 57 minutes ago from Brighton and Hove, England

  @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

• 
  Ellie Cole 🐆 (@GrassHoppus) reported 58 minutes ago from Hove, England

  @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

• 
  Gary Pleece (@garypleece) reported 59 minutes ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susan Chew (@SusanChew5) reported 4 minutes ago

  @virginmedia I may have solved the issue with DMs

• 
  Imran (@imran_khan404) reported 6 minutes ago

  @virginmedia Wifi is getting connected but it is showing "No internet access". I am not getting internet. Talk to your customer support multiple times.

• 
  Susan Chew (@SusanChew5) reported 6 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  Road Painter (@RoadPainter) reported 11 minutes ago

  @virginmedia Thank you but please don't be concerned. I don't post my personal details on here (my legal name is not Painter, R) so any attempt to gain access would fail.

• 
  Nicky Forrester (@WeeMrsF) reported 12 minutes ago

  @virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!

• 
  Martinayres65@outloo (@Martinayres65o1) reported 17 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP

• 
  lindahudson (@lindahudson66) reported 20 minutes ago

  @virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.

• 
  SageAFK (@SageyAFK) reported 21 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Joel Sheppard (@joelshepp) reported 22 minutes ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  Ninzolow (@Ninzolow) reported 24 minutes ago

  @nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠