Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 12/11/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Littlehampton and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBurgess Hill TV
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomLittlehampton TV
United KingdomBrighton E-mail

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • etinton Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    @virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?

  • alternativeage Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

  • brighton_gay Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.

  • wavell_mark Junior (@wavell_mark) reported from Hove, England

    @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

  • palewis1 Phil (@palewis1) reported from Worthing, England

    @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia why would my Virgin internet go down at about 0045 every night ?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • Sacto_King_UK Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

  • Sacto_King_UK Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

  • Sacto_King_UK Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

  • michelle83mj Michelle83mj (@michelle83mj) reported from Brighton and Hove, England

    @virginmedia This link doesn't work

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JDevlin116 James Devlin (@JDevlin116) reported

    @virginmedia I’ve been trying to get technical help after you disconnected my mobile since 10am. 1h30 mins later you’ve read and accepted security details but no further reply. What is going on?

  • NerevskiPete WKSepolno (@NerevskiPete) reported

    @Danweeksmusic @virginmedia ?!?!?! That’s bad by any standards.

  • JDevlin116 James Devlin (@JDevlin116) reported

    @virginmedia Okay, we got there 2h later. Perhaps you should consider outsourcing your back office functions. Which isn’t a euphemism for getting a colostomy bag but that incidentally may help too

  • Danweeksmusic Lord Dan 🎸 (@Danweeksmusic) reported

    @NerevskiPete @virginmedia Yep, still waiting man. No Internet, had to cancel all my lessons for today.

  • tom10248 Tom Ferguson (@tom10248) reported

    @virginmedia are taking gaslighting to a new level. After 40 hours of no service across BT14 their online service checker just goes blank and their telephone service insists everything is fine. Can’t wait to leave in 30 days.

  • Swifty_Gee G (@Swifty_Gee) reported

    @virginmedia @AGreen41967249 Same here. Gone again for me. Very unreliable service

  • vegetalsays vegetal (@vegetalsays) reported

    @virginmedia seems like it has monkeys sitting behind their customer services department randomly connecting you to departments you haven’t asked for till you give up and stop calling them. Good one

  • ffion43420464 ffion (@ffion43420464) reported

    @virginmedia Hi I’ve tried calling multiple times. The whatsapp has taken over 12 hours to get back to me can you please help

  • nicscraig craig (@nicscraig) reported

    @virginmedia OK let's see if you can help

  • itsrochy R💙 (@itsrochy) reported

    @Ofcom how do I formally complain about @virginmedia? They failed to install for 42 days; activated before installation; charged for a changed in package that didn't happen; calculated auto compensation as total loss of service when it wasn't installed. Gave £129cr should be £220