Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Worthing, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Apr 17, 11:24 AM GMT+1.
- Wi-fi (33%)
- Internet (22%)
- TV (22%)
- E-mail (11%)
- Total Blackout (11%)
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Wi-fi | 3 hours ago |
|
Brighton
|
Internet | 4 days ago |
|
Brighton
|
Wi-fi | 9 days ago |
|
Brighton
|
Total Blackout | 9 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service
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Matt (@mattiem1976) reported from Sompting, England@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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Spencer Clark (@ATS_Spencer) reported from Worthing, England@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, EnglandVirgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@KarenWolman @virginmedia absolutely horrendous customer service.
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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Alloqui Strix (@AlloquiStrix) reportedIf it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system
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just me (@PHILROOKS) reported@sharonmariahall @virginmedia It's not @virginmedia I find the issue, it's the poor customer service. I cannot understand how a CEO doesn't see all the bad reviews and do something about it.
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Ian (@Jd95975184) reported@virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help
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Karen Cheney (@loubylou60) reported@virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!
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John James (@_kimosabe_) reported@virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks
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OnTheMeter (@OnTheMeter) reported@misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Reformed Prisoner (@formerprisoner_) reported@virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.
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r (@gtgrach) reported@virginmedia @Virgin my broadband has been down for almost 12 hours. The issue was raised via telephone and on the website at 3pm today, the fix time keeps going up by an hour each time on the website and still nothing resolved!!!! Absolute joke!!! FIX IT!!!!!!! USELESS PRICKS