Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

City	Problem Type	Report Time
Brighton	Phone	8 days ago

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Gary Pleece (@garypleece) reported 4 minutes ago from Brighton and Hove, England

  @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 4 minutes ago from Brighton and Hove, England

  @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 5 minutes ago from Brighton and Hove, England

  1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

• 
  ydnam (@dizzymabil) reported 12 minutes ago from Sompting, England

  @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

• 
  Fragile Creatures (@FragileCreature) reported 13 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  Dean Ayass 💙 🇵🇸 (@DeanAyass) reported 15 minutes ago from Shoreham-by-Sea, England

  @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

• 
  ydnam (@dizzymabil) reported 23 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

• 
  TheGreyAmbition (@GreyAmbition) reported 29 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Simon Rusbridge (@SimonRusbridge) reported 30 minutes ago from Worthing, England

  @virginmedia Any idea when issues in BN14 will be fixed?

• 
  Gary Pleece (@garypleece) reported 30 minutes ago from Brighton and Hove, England

  @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

• 
  Fragile Creatures (@FragileCreature) reported 33 minutes ago from Brighton and Hove, England

  @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

• 
  OldFootballProgramme (@oldfootballprog) reported 37 minutes ago from Worthing District, England

  @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

• 
  Lee Garrett (@mrgarrett100) reported 42 minutes ago from Worthing, England

  @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

• 
  RJ Buddha (@INEya_veganfood) reported 43 minutes ago from Brighton and Hove, England

  @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

• 
  Angel sirius (@Angelsirius1) reported 44 minutes ago from Worthing, England

  @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

• 
  Danny Williamson (@Sacto_King_UK) reported 44 minutes ago from Worthing, England

  @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

• 
  Siobhan Fitzgerald-Gibson (@esjexe) reported 44 minutes ago from Hove, England

  @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

• 
  Sara (@sara_saehasti) reported 47 minutes ago from Worthing, England

  @virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work

• 
  Brian Roe (@indiointernet) reported 57 minutes ago from Brighton and Hove, England

  Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

• 
  ydnam (@dizzymabil) reported 59 minutes ago from Sompting, England

  @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee (@LeeDeacy90) reported 53 seconds ago

  @LowerNorthBank @virginmedia So bad & such an idiotic decision to do it this weekend. You about later?

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 3 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  Sophia Ravat (@MrsSophialouize) reported 3 minutes ago

  I do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 6 minutes ago

  Hi @virginmedia im trying to login to sky sports on my phone, its not sending me a confirmation email to login, ive done it 6 times over the last hour and nothing has been received, can you explain please?

• 
  Mike B (@BonesE78) reported 15 minutes ago

  Im sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia

• 
  Openreach (@WeAreOpenreach) reported 15 minutes ago

  @RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)

• 
  john (@jhargie4) reported 26 minutes ago

  @o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!

• 
  WRXTW🌊 (@twwenlock) reported 28 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  john (@jhargie4) reported 29 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 30 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me