Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/24/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Shoreham-by-Sea, Burgess Hill, Brighton and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomShoreham-by-Sea Internet
United KingdomBurgess Hill Total Blackout
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBurgess Hill Wi-fi
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • TwistieTalk Steve Twist (@TwistieTalk) reported from Hove, England

    @virginmedia What's the best time to contact your Customer Service team?

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.

  • flowersxxx Tracy S (@flowersxxx) reported from Hove, England

    @virginmedia no internet I'm in the bn3 area any help please.?

  • CarolePaton Carole Paton (@CarolePaton) reported from Brighton and Hove, England

    @virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice

  • Bradley16535324 BradleyGeorge2001 (@Bradley16535324) reported from Brighton and Hove, England

    @virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi

  • DrSTun STun (@DrSTun) reported from Hove, England

    @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • DeccanTiffin PriyaBTN (@DeccanTiffin) reported from Hove, England

    @virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

  • abcomuk ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England

    @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

  • HelenMonahan18 Helen Monahan (@HelenMonahan18) reported from Shoreham-by-Sea, England

    After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares

  • JumpstartUK JUMPSTART (@JumpstartUK) reported from Sompting, England

    9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.

  • NicholaHarcourt Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England

    @virginmedia absolutely disgusted with the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Resetyourmind5 Mike White (@Resetyourmind5) reported

    @s0apiii @domburns @happyjack1981 So the worst personal detail hacks in uk have been. Boots Virgin media Tesco Recruitment websites and The financial conduct authority. I just googled it. I would be more worried about the government having all our details running windows xp than a company that employs hackers.

  • ErkanMustafa Erkan Mustafa (@ErkanMustafa) reported

    @virginmedia customer service utter **** should be ashamed of yourself #****

  • alibobaby Alice May Clerkin (@alibobaby) reported

    @virginmedia Hi there, once again I'm being incorrectly charged on my monthly bills but there is no resolution pathway on your website, just lots of signposts to blogs posts. Please help asap, thanks alot

  • DrGaryWood Gary Wood (@DrGaryWood) reported

    @virginmedia I have spoke to the team directly FIVE times. They couldn't help. It needs a manager.

  • DrGaryWood Gary Wood (@DrGaryWood) reported

    @virginmedia Conflict between what's on website and advice I get from team. Plus poor customer service policies plus why it is so difficult to get a manager to call me back, after three confirmations to do so.

  • JimBestall Jim Bestall (@JimBestall) reported

    @virginmedia - I have tried several times to make a complaint and the customer agents I have spoken with just ignore it and transfer me to another department putting me back in the queue. 5 hours in total now. Resolve this now or lose my business

  • markyw73 MarkyW73 (@markyw73) reported

    @virginmedia Yes, you’re correct! I think I’ll just leave my comments here for other’s to see how poor things have got, and no, I won’t be investing my time ringing you back. I’ll update this thread IF I ever do get a reply

  • fififickers Rebecca Fickling (@fififickers) reported

    @virginmedia Hi, as this issue was over a period longer than 3 days, I believe the account is due compensation. Will this automatically be credited or do I need to pursue it?

  • adilangley Adrian (Adi) Langley (@adilangley) reported

    @virginmedia A refund of money that was taken from me for 3 months last year that has never been refunded

  • Hb0mb666 R1GHTHOOK (@Hb0mb666) reported

    @virginmedia There are many issues all around the Internet service. Wired and wireless dropping out, not getting the speeds I am meant to get. Every advisor and engineer heavily suggesting a 3rd party router! Are yours not up to spec? Requested the 'new' hub and was told no. I'm not allowed.