Virgin Media outages and service status in Worthing, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Wi-fi | 9 hours ago |
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Brighton
|
Total Blackout | 17 hours ago |
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Brighton
|
TV | 11 days ago |
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Brighton
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15 days ago | |
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Worthing
|
TV | 18 days ago |
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Worthing
|
Wi-fi | 19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
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Sam Ballard (@619Ballard) reported from Littlehampton, England@bobster76 @virginmedia Maybe their WiFi is down 😂😂
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Paul Macfarlane (@macfarlane1) reported from Worthing, England@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
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END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
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Nigel Jones (@planetf1) reported from Brighton and Hove, England@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
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Claire Lock (@clairewoods93) reported from Worthing, England@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
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Panda Creative Ltd (@panda_creative) reported from Sompting, England@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Nigel Jones (@planetf1) reported from Brighton and Hove, England@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
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Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
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Clare Taylor (@clareypoos) reported from Sompting, England@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
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Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
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Katie ⚔️ (@katestar) reported from Worthing, England@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Vicky Leech (@vickyleech75) reported from Littlehampton, England@virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hellings (@DavidHellings1) reported@virginmedia Please can somebody help 4hours today on your phone line service trying to change my package tried cancelling as well but u service cuts me off after an hour this is a joke my whole day was wasted being on hold because u can easily upgrade your package online but no reduce
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Andrew Flegg (@jaffa2) reportedWas impressed by speed and set up of new @virginmedia kit at new house. Except it doesn't work (Hub 3.0 won't access their network, with a flashing green light). But...
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Rebel 74 ❌ (@hrblackness) reported@virginmedia To be honest, I am gonna have to write as I do not have the time, my father is a pensioner who is hard of hearing on the phone so can’t do this. But again, the level of customer service I have received is appalling. He will be cancelling his contract and leaving virgin
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GeordieManc (@geordiemanc70) reported@virginmedia And wait six hours on a phone on top of six hours waited yesterday? No chance. If you had a modicum of customer service you'd be arranging a call back or other resolution. But I discovered yesterday your twitter team are tasked with being apologists, not customer service.
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Lucy Rodgers (@LucyRod47618026) reported@Karlos26899 @virginmedia I've always found this with virgin media @Karlos26899 like to offer NEW customer's great offers....OLD loyal customer's not interested as much...good luck with who you have switched too
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Andrew Flegg (@jaffa2) reported@virginmedia The bottom green one that should be, AIUI, solid white when it's synced. In settings, "network access" says "blocked" or "access denied". Perhaps a problem in receiving the activation signal?
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scott (@74Scottclarke) reported@virginmedia Got a letter about my contract to call them which I have 3 times on hold for 1 hr every time. This is how they treat loyal customers so you can not cancel or organise a new deal. If you call as a new customer to sign up answer straight away & get the better price for same package
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Christian Salway (@ccsalway1) reported@virginmedia I have run every test in your arsenal over and over. I think you can tell by everyone’s messages that the fault is with your service. I will be initiating the cancellation today and going with @BT or @Sky.
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GeordieManc (@geordiemanc70) reported@virginmedia "What issues"? Started a chat, waited two hours for a response. Got transferred to "dedicated relations team" at 15.37 who did not respond in the next 4.5 hours.
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Jade Lyndsay (@Jade_jellybaby4) reported@virginmedia It's been a month and nobody has contacted me back about a contract you created without my permission. Absolutely ridiculous!!! 13 calls, passed around different departments and nobody has sorted anything out. They lied and said they did. How is that good service?!