Virgin Media Outage Report in Worthing, West Sussex, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 4 days ago |
|
Brighton
|
9 days ago | |
|
Worthing
|
TV | 12 days ago |
|
Worthing
|
Wi-fi | 13 days ago |
|
Worthing
|
Internet | 15 days ago |
|
Brighton
|
16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Matt (@mattiem1976) reported from Sompting, England@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, EnglandSo far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Junior (@wavell_mark) reported from Hove, England@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John John. ( who’s John ? ) (@John10649040) reported@virginmedia @Davidrwkellett Another customer who will vote with their pocket when contract is up 👏👏👏👏
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Nick (@nikroberts2) reported@virginmedia Using an ethernet cable the speeds are fine but we only get that in the room the hub is in, any other room you keep loosing internet and my TV and consoles won't even connect to the stander virgin WiFi is the signal is too weak, I've just ordered a more expensive set of boosters
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peter smith (@peteyog) reported@virginmedia how on earth do you cancel your broadband on the phone with this company you are a disgrace an hour trying to cancel.
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Minato (@MixedBassers) reported@virginmedia no says there is no issues but me and 5 of my friends thats on virgin all having problems, going off and on every 5 minutes
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David Kellett BSc (@Davidrwkellett) reported@virginmedia So why keep feeding us and the area with estimated fix times when they are seemingly unachievable? Can you tell me an ACTUAL ACCURATE fix time for the outage in WF62EW please as the current 2pm has been and gone.
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Nick (@nikroberts2) reported@virginmedia Just a booster, we only live in a bungalow so it's not a big property but even with a booster I don't have enough signal to access apps or recordings even my TV guid doesn't load up now, we have contacted virgin and we're told for £8 a month we can try wifi max
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George Innes (@ginnes1971) reported@virginmedia I have been trying to cancel a package with you for the last 10 days and it has now gone over the initial cooling off period and I am now told I need to pay a £288 early cancellation fee, that isn't happening, get it sorted or I cancel my DD and pull the plug out.
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John Armitage (@ArmitageJohn) reported from Sheffield, England@virginmedia hi guys, I’ve been without TV services for over two weeks now. Every attempt to@reach you has me going around in circles. Tried the app. Doesn’t recognise my email, and doesn’t recognise my acct no + area ref. Please help. Can I talk to someone?!!
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Boxing Saves Lives (@boxinsaveslives) reported@S_eastwood @LutonEye @virginmedia Any issues at all with it Scott, might just take a look.
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Ben Shepley (@BensLittleBits) reported@virginmedia I don't have any landline I'm a Virgin Media customer