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Virgin Media outages and service status in Worthing, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 25, 2:40 PM GMT+1.
  • 63% Internet (63%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

The latest reports from users having issues in Worthing come from postal codes BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, and Henfield.

CityProblem TypeReport Time
Worthing Internet 1 day ago
Brighton Internet 2 days ago
Brighton TV 6 days ago
Brighton Internet 9 days ago

Nearby cities with recent reports

Brighton

2 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • MrBrianRoe
    Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

  • dianepatching
    Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England

    @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • esjexe
    Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • barbados10
    chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • daisylou1972
    Daisy ****** (@daisylou1972) reported

    @trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.

  • trapdoor456
    Berk (@trapdoor456) reported

    @njjea @MrsGuiltyRage @virginmedia I went on a compare site & looked at reviews for stability & customer service etc Tbh with the shite ive had with Virgin the last 6 months, id have gone with Big Bobs Bastard Broadband to get away from em!

  • Deaks_uk
    John deakins (@Deaks_uk) reported

    @virginmedia I am trying to get hold of someone to help but I can’t get any support

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises

  • Quinny1808
    Ken Quinn (@Quinny1808) reported

    @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

  • DippyMMA12
    DippyP1 #CV1 (@DippyMMA12) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Oh, it took you 18 years to realise they couldn't give a **** about you as a customer?

  • je_durrant
    James Durrant (@je_durrant) reported

    @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

  • mcrobgi
    BlueTickBob❌ (@mcrobgi) reported

    @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

  • TheRealTomPoole
    Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported

    @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

  • pareshs90995446
    paresh shah (@pareshs90995446) reported

    My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia