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Virgin Media outages and service status in Worthing, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 6, 9:54 AM GMT+1.
  • 67% Internet (67%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, and Worthing.

CityProblem TypeReport Time
Brighton Internet 5 days ago
Burgess Hill E-mail 8 days ago

Nearby cities with recent reports

Brighton

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

  • churchlard
    Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • ibikebrighton
    Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • MrBrianRoe
    Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

  • MarkCherrie
    Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.

  • richardscovell
    🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PlottwistPandit
    PlotTwistPandit (@PlottwistPandit) reported

    @virginmedia Trying to cancel my contract or explore options but stuck on the Phone to your customer care listening to music for 2 hours!! How is this okay?

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @katybye007 @virginmedia Ive been waiting 3 hours!!!!! Need to renew/cancel contract urgently. This is beyond a joke!!!!!!!

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?

  • BelfColm74
    BelfColm (@BelfColm74) reported

    @virginmedia is virgin down in Belfast? Or just me?

  • SiGallagher
    Simon Gallagher (@SiGallagher) reported

    @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

  • freaksquid5
    graham bowyer (@freaksquid5) reported

    @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

  • jeffsmithspurs
    Jeff Smith (@jeffsmithspurs) reported

    @virginmedia Hi I’m desperate to talk to someone regarding my broadband as it’s cancelling but I need it to continue. I cannot get through on WhatsApp, phone or through the chat. Can you help this is critical for me. I’m a long term customer and have been on hold for two days!

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    For **** sake Virgin Media. Answer the goddam phone. 40mins and counting. Awful customer service. Crap

  • crispinlewis
    Chip Lewis (@crispinlewis) reported

    @virginmedia , trying to contact you to cancel, downgrade or renew contract?! It’s urgent anyone going to answer phone?! Web chat doesn’t work! What is going on?!

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.