Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/01/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England

    @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

  • DKarunda David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • mrgarrett100 Lee Garrett (@mrgarrett100) reported from Worthing, England

    @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

  • rhock1979 richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England

    @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • Tulley122 Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Hove, England

    @TonyMaudsley1 @virginmedia Because they are crap

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • logically_fuzzy JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • katb217 Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yvonoftheyukon Sam (@yvonoftheyukon) reported

    @virginmedia As above, broadband issues in the area

  • yvonoftheyukon Sam (@yvonoftheyukon) reported

    @virginmedia Aye HD6 broadband issues 👍

  • Liverbird_73 Liverpool Girl (@Liverbird_73) reported

    @virginmedia Also tried an incognito window - sign in page - no chat

  • andyfalconer2 Andy Falconer (@andyfalconer2) reported

    @virginmedia Oh...and telling me to go to my online account is hilarious...my broadband is down!!!

  • Liverbird_73 Liverpool Girl (@Liverbird_73) reported

    @virginmedia Just tried on mobile and desktop computer - just takes me to sign in page of my account

  • changman31 John Chandler (@changman31) reported

    @virginmedia Intermittent, slow and not connecting at times

  • GemmaBr96966284 Gemma DB (@GemmaBr96966284) reported

    @virginmedia Ok look. Another morning wasted speaking on WhatsApp to customer care agents at virgin, I need an email containing my contract details as I was assured I would receive but have not, what sort of outfit are you running here?

  • mwrightwriter Mark Wright (no, not that one) (@mwrightwriter) reported

    @virginmedia hey, where’s my broadband gone?! Halifax area. There’s supposedly an issue that your hoping to fix by 3pm?

  • nw_1982 Nick (@nw_1982) reported

    @virginmedia how can I get some help with a loss of service during an account switch over?

  • BernardThresher Bernard Thresher (@BernardThresher) reported

    @virginmedia 90 minutes though. An hour and a half? Put yourself in the customers shoes...no you can't, you're a robot. Also, I can't tell you the outcome of the 'call' as I was told to go to whatsapp I know what the outcome is going to be however, one lost customer and lots of negative press