Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/07/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton and Worthing.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • JumpstartUK JUMPSTART (@JumpstartUK) reported from Sompting, England

    9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.

  • Bradley16535324 BradleyGeorge2001 (@Bradley16535324) reported from Brighton and Hove, England

    @virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!

  • DrSTun STun (@DrSTun) reported from Hove, England

    @virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.

  • HelenMonahan18 Helen Monahan (@HelenMonahan18) reported from Shoreham-by-Sea, England

    After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

  • abcomuk ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England

    @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • flowersxxx Tracy S (@flowersxxx) reported from Hove, England

    @virginmedia no internet I'm in the bn3 area any help please.?

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • TwistieTalk Steve Twist (@TwistieTalk) reported from Hove, England

    @virginmedia What's the best time to contact your Customer Service team?

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.

  • 5waysRichard Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number

  • RGNJonathan Jonathan O'Keeffe (@RGNJonathan) reported from Brighton and Hove, England

    @virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week

  • NicholaHarcourt Niki hardcore (@NicholaHarcourt) reported from Shoreham-by-Sea, England

    @virginmedia absolutely disgusted with the service

  • CarolePaton Carole Paton (@CarolePaton) reported from Brighton and Hove, England

    @virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.

  • DeccanTiffin PriyaBTN (@DeccanTiffin) reported from Hove, England

    @virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AmanSShergill Aman Singh Shergill (@AmanSShergill) reported

    @FintWhite6 @Shutey1 @virginmedia Can't kitman predict when my internet will slow down?

  • MattJMarsh Matthew Marshall (@MattJMarsh) reported

    @virginmedia Because I can’t provide them with an account number or password - which I naturally can’t have because your agent put an order through without my permission. Been waiting on non-existent callback also re a complaint.

  • ad1877 Az💙 (@ad1877) reported

    @virginmedia is it possible to confirm if a complaint made via your website has been received?

  • MelanieRSmith Mel (@MelanieRSmith) reported

    @Beechside @virginmedia Number is still not working and I have no internet.

  • johncarroll30 ™️ (@johncarroll30) reported

    It's official @virginmedia have **** the bed. Broadband hell. #virginmedia virginmedia

  • JSpears623 John Spears (@JSpears623) reported

    @virginmedia I got disconnected over 36 hours ago. I have asked for my service to be re-instated multiple times on calls (6+ hours). It still has not been reconnected. Now when I call virgin support I get an automated message saying it's taking a long time to fix then cuts me off

  • TomW100 Tom Williams (@TomW100) reported

    @virginmedia service status for App and website for my area incorrect. There are known faults but still showing as service being ok. Deeply frustrating

  • AVSunday Andrea Vitti (@AVSunday) reported

    @virginmedia I’ve now spoken with the online team who have sent a data package update to the router. I’m hoping this will have solved the issue. I will wait for my official complaints to be handled by your complaints team.

  • dom_taylor123 Dom (@dom_taylor123) reported

    @virginmedia about the 100th time im complaining about your service. Switches off every 10 minutes i cant get through to anyone. The text chat doesn't work. Live chat isn't available and the phone number doesn't connect. Absolute joke

  • RaisieBay Raisie Bay (@RaisieBay) reported

    @virginmedia Just tried your help page to check my connection and it froze, twice!