Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/05/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    @virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!

  • PeterNooneComms Peter Noone (@PeterNooneComms) reported from Worthing, England

    Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Yes tried to speak to technical not available or hang up.

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Worthing, England

    @palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia

  • ichbintimo Timothy Allen (@ichbintimo) reported from Worthing, England

    @virginmedia No known issues

  • daftsidious Timothy Allen (@daftsidious) reported from Worthing, England

    @virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.

  • panda_creative Panda Creative Ltd (@panda_creative) reported from Sompting, England

    @Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

  • daftsidious T.Allen (@daftsidious) reported from Worthing, England

    @Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri

  • pigletspantry1 Piglets Pantry HQ (@pigletspantry1) reported from Littlehampton, England

    @virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!

  • macfarlane1 Paul Macfarlane (@macfarlane1) reported from Worthing, England

    @virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues

  • fionaduggan Fiona Duggan (@fionaduggan) reported from Worthing, England

    Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!

  • katestar Katie ⚔️ (@katestar) reported from Worthing, England

    @virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • viks7286 LittleMissWhoops (@viks7286) reported

    @virginmedia in the middle of a very emotional chat with 1 of your advisors. Trying since 11am this morning to get thru. Currently on hold for a third department! Don’t even talk to me about your WhatsApp service. Beyond a joke. I just want to cancel my broadband.

  • LaptopGeek92 Jenn 🔜 meets (David) Tenn(ant)! (@LaptopGeek92) reported

    @virginmedia Is there another way? As it costing her money to phone you and wait for message. All she want is to cancel your broadband and TV.

  • PiotrekLesiak buLLyQQ (@PiotrekLesiak) reported

    @LaptopGeek92 @virginmedia I have same problem, waiting hours to someone to pickup up the Phone. When someone actually pick it up and hear That i want to cancel my broadband they hang out. The reason why i want to leave is that they send me a 44 pound bill while i ordered IT for 26.99 a month

  • PaulaOB36861931 Paula O Brien (@PaulaOB36861931) reported

    @virginmedia After my issues with being able to get through to you identified surely the solution is not to just tell me to try to contact you .. the very thing I have told you I'm having an issue with. There must be some element of customer care

  • JKleppang Jamie Kleppang (@JKleppang) reported

    @virginmedia Is there an network issue in Edinburgh EH11 at the minute? My service dropped out about half an hour ago and hasn’t come back in?

  • FusionFabrics jackie fusion (@FusionFabrics) reported

    @liamw48 @virginmedia @Ofcom I’ve never had a letter or email saying when my contract is up. Been with them 17yrs.

  • ahxrt Amber Hartley (@ahxrt) reported

    Has anyone ever been successful getting through to @virginmedia ?! I’ve been trying every day for over a week and it’s pathetic now, did want to upgrade but instead to want to cancel. Always the same, can’t get through by phone, get ignored on chat

  • Jim22237661 Jim (@Jim22237661) reported

    @BATC_London @virginmedia Online chat sends you to WhatsApp who never answer or cancel like I ask over and over again. Phonelines put you on hold. Managers are non existent and then if you get through and say you are cancelling they hang up. Cancel my package!

  • zenbee15 zen bee (@zenbee15) reported

    @virginmedia please tell me how I can cancel my contract. I have phoned, been referred to a texting system and then to WhatsApp. You have been sending me around and around in circles for days. I just want to cancel my contract please help.

  • lildakes Lil 🦖🌻 (@lildakes) reported

    An absolute shock, my @virginmedia broadband is not working again. Whilst I'm trying to work from home...again. Someone get me into an office 😭