Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- TV (68%)
- Internet (23%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Worthing come from postal codes BN11 , BN14 and BN13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandLooks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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David (@DKarunda) reported from Brighton and Hove, England@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Patrick Woodward (@pwvoiceovers) reported from Worthing, England@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandThank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service
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Kayleigh Blaker (@KayleighBlaker) reported from Worthing, EnglandWhen you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia It's your customer service that isn't working. And our broadband router.
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Lee Garrett (@mrgarrett100) reported from Worthing, England@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kris (yes it's actually spelt with a K) (@kobraman88) reported@JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm
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Chris (@ryansmi89) reported@ThatsTVOfficial Are there any plans to return the full service to Virgin Media?
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Olivia Litter (@LitterOlivia) reported@PeteUK7 @virginmedia Virgin are awful. They owe me £170 and of course it’s no where to be seen. They once chased me as a student and single mother at 21 for £2 and threatened legal action until I paid. They are uncontactable as well and quite deliberately so. I’ve left them and won’t be back. Shamefu
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@PeteUK7 @virginmedia Yep…experienced issues with Santander & Portsmouth water co. The latter wanted to speak to account holder to confirm closure ! The former insisted my father had made changes to his online banking; a bit tricky really as he was dead& they didn’t have any internet. Total nightmare
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Jessica Louise (@jessica54599486) reported@PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful
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WelshVilla (@Welsh_Villa) reported@JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company
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End Neoliberalism before it ends us! (@union4me) reported@PeteUK7 @virginmedia Sorry for your loss & I’m not surprised to see Virgin Media are still an awful company to do business with 25 years after I left them due to their terrible customer service. They deserve to be out of business by now…
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Sarah (@sarahlustne) reported@PeteUK7 @virginmedia I can never comprehend how companies continually **** up with bereavements, they must be notified of so many each day. BT for us were absurd when my MIL died, we finally spoke to a human who wrote the bill off because they were appalled. Sorry for your loss 🩷
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Kerri Knibbs (@kerriknibbs) reported@Grumpus04164070 @PeteUK7 @virginmedia Different company but similar issue. Was asked when I wanted my late husband’s acc to cease. Went ballistic. I didn’t “want” & you don’t use the term “cease” in death. Became a long saga.
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michaela (@millymoobags) reported@PeteUK7 @virginmedia So sorry for the loss of your mum and this headache for you I was chased by orange for 8 months after my dad died well his name i got his post never got a refund either or a apology