Virgin Media Outage Report in Worthing, West Sussex, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	TV	8 days ago
Brighton	E-mail	13 days ago
Worthing	TV	16 days ago
Worthing	Wi-fi	17 days ago
Worthing	Internet	19 days ago
Brighton	E-mail	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Brian Roe (@indiointernet) reported 58 seconds ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  Joss (@cjossy) reported 8 minutes ago from Brighton and Hove, England

  @virginmedia As slow as your broadband speed

• 
  Brian Roe (@indiointernet) reported 10 minutes ago from Brighton and Hove, England

  Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

• 
  Tom Pritchard (@tommyp2222) reported 12 minutes ago from Worthing, England

  @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 16 minutes ago from Hove, England

  @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

• 
  Spencer Clark (@ATS_Spencer) reported 19 minutes ago from Worthing, England

  @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

• 
  Mike Hobden (@MikeHobden) reported 23 minutes ago from Worthing, England

  @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

• 
  TheGreyAmbition (@GreyAmbition) reported 24 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Brian Roe (@indiointernet) reported 25 minutes ago from Brighton and Hove, England

  @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

• 
  Kayleigh Blaker (@KayleighBlaker) reported 28 minutes ago from Worthing, England

  When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

• 
  Brian Roe (@indiointernet) reported 37 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

• 
  Brian Roe (@indiointernet) reported 37 minutes ago from Brighton and Hove, England

  Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

• 
  Joss (@cjossy) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

• 
  ydnam (@dizzymabil) reported 42 minutes ago from Sompting, England

  @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

• 
  ydnam (@dizzymabil) reported 42 minutes ago from Sompting, England

  @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

• 
  ydnam (@dizzymabil) reported 44 minutes ago from Sompting, England

  @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

• 
  Tom Pritchard (@tommyp2222) reported 53 minutes ago from Worthing, England

  @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

• 
  Joss (@cjossy) reported 55 minutes ago from Brighton and Hove, England

  @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

• 
  TheGreyAmbition (@GreyAmbition) reported 56 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  ydnam (@dizzymabil) reported 58 minutes ago from Sompting, England

  @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LOC OPS (@loc_ops) reported 3 minutes ago

  @virginmedia Router reboot “resolved” the problem although I didn’t get a chance to confirm there actually was an issue. Can routers be manually rebooted from your end on demand?

• 
  Amr Gawish (@agawish) reported 4 minutes ago

  @virginmedia I have an account number and an area code, and have a phone password and everything. You can and you are able to track down all of this. Otherwise the service wouldn't have been able to eventually install, would it?

• 
  AmyLeigh (@Amy_LeighC) reported 4 minutes ago

  @virginmedia EVERY time I want to use the internet to watch TV at the moment it won’t connect, it’s the room next door, why is our connection so poor!!

• 
  Dee Deakin (@DeakinDee) reported 4 minutes ago

  Why are @virginmedia incapable of answering the phone to discuss our account! The only number we can get through to are the faults dept in South Africa. Don’t offer call backs, absolute joke. Very unhappy customer 😡😡

• 
  🇪🇺🇬🇧Fat Male Model 🇺🇦🇺🇦#FBPE #Rejoin (@fatmalemodel) reported 6 minutes ago

  Never ever EVER use @virginmedia They are utterly ******* useless, they ****** up my order as a new customer, so I‘ve got a new broadband provider asap but their ineptness means I still have no internet despite successfully leaving those shitgibbons within 14 days of non-service

• 
  Paul Jukes A874036 (@UnicornRunning) reported 8 minutes ago

  @virginmedia Re: Step 3 - when I said I was not happy with the offer over the phone I was not given the opportunity to escalate this to either a manager or senior manager. Your customer service policies are not being followed.

• 
  PM (@philmck74) reported 9 minutes ago

  @virginmedia hi , my tv remote is damaged and not working. I have tried to order a new one through the website/app but message appears saying ‘oops the page your looking for isn’t there’ and so cannot order a new one. Can you help? Thanks

• 
  Paul Jukes A874036 (@UnicornRunning) reported 11 minutes ago

  @virginmedia Well, seeing as Step 3 wasn't followed through, we don't have much choice. I'll also cite the other phantom calls issues on your customer forums

• 
  James (@JimbobzP90) reported 13 minutes ago

  @HGTribute12 @virginmedia I have called customer services They have no idea either, the person said to me on the phone that they can see my equipment is not receiving a signal... Yeah because there is definitely an outage

• 
  Paul Jukes A874036 (@UnicornRunning) reported 13 minutes ago

  @virginmedia We have a complaint raised and you have not been helpful. The phantom premium rate calls on the bill were not made, but you insist they were. An engineer has been out to check for crossed wires but another VM reply to my wife said this wouldn't make a difference.