Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia I can't even login to my account...
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@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Mark Ford
(@fordie) reported
from
West Worthing, England
Anyone else in BN12 having broadband issues on @virginmedia?
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
from
Worthing, England
Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Hoddinott
(@Geo88HH) reported
@virginmedia This number doesn’t work?? Says not delivered every time. And it’s nothing to do with my network
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Emily 👸🏼
(@Missemilyrachel) reported
@ChelseaDLoyal Because virgin media is ****
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Adrian Potter
(@potts1303) reported
@virginmedia are your call centres busy 24/7. I have been trying to call for 7 days at different times of the day to cancel my contract as I am moving but either over 40 min wait or we are too busy call back. #nothappy #poorcustomerservice #howlongshouldiwait
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sezdee 💙
(@sezlilbet) reported
@virginmedia Why does your service checker tell me there isn’t a broadband problem when there clearly is? Fed up of the dropping out!
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linah
(@linahb) reported
@virginmedia I'm sick and tired of the service being so terrible. I've never had connection drop so many times in the space of 10 mins. SORT IT OUT
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adom99
(@adom991) reported
on the phone with VM customer service for close to an hour to find out what happened to a sim i ordered... unreal @virginmedia - you guys need to sort out your customer service model!!!! Ridiculous! #virginmediadown #virginmediadown
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Leigh Peters
(@Rona7eignho) reported
@virginmedia called 3 times in the last week to cancel my contract, waited an hour every time with no answer. How do I cancel??
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Justin Beavis
(@JustinBeavis) reported
@virginmedia can you help, My broadband keeps dropping throughout the day. Trying to homeschool is a nightmare with it. I’ve tried all your troubleshooting on the website. Not happy at all
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adom99
(@adom991) reported
on the phone with VM customer service for close to an hour to find out what happened to a sim i ordered... unreal @virginmedia - you guys need to sort out your customer service model!!!! Ridiculous!
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Emma Stanley
(@stanley_gma) reported
@virginmedia Tried calling a week ago and was promised a call back form a supervisor within 48 hours. The phone rang ONCE before hanging up. Is there someone who can contact me as don’t have the time to sit on hold again for nearly an hour to be told they can’t help