Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

City	Problem Type	Report Time
Brighton	Internet	2 days ago
Brighton	Internet	5 days ago
Worthing	Internet	10 days ago
Brighton	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Anne Webb (@AnneWebb777) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

• 
  Danny Williamson (@Sacto_King_UK) reported 11 minutes ago from Worthing, England

  @virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service

• 
  Fragile Creatures (@FragileCreature) reported 12 minutes ago from Brighton and Hove, England

  I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

• 
  Gary Pleece (@garypleece) reported 14 minutes ago from Brighton and Hove, England

  @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

• 
  Matt (@mattiem1976) reported 14 minutes ago from Sompting, England

  @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

• 
  Sara (@sara_saehasti) reported 16 minutes ago from Worthing, England

  @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

• 
  Anne Webb (@AnneWebb777) reported 18 minutes ago from Brighton and Hove, England

  @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

• 
  Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported 20 minutes ago from Brighton and Hove, England

  @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

• 
  Siobhan Fitzgerald-Gibson (@esjexe) reported 20 minutes ago from Hove, England

  @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

• 
  Simon Rusbridge (@SimonRusbridge) reported 26 minutes ago from Worthing, England

  @virginmedia Any idea when issues in BN14 will be fixed?

• 
  Mark Cherrie (@MarkCherrie) reported 30 minutes ago from Brighton and Hove, England

  So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

• 
  Danny Williamson (@Sacto_King_UK) reported 33 minutes ago from Worthing, England

  @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

• 
  Danny Williamson (@Sacto_King_UK) reported 34 minutes ago from Worthing, England

  @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

• 
  Danny Williamson (@Sacto_King_UK) reported 35 minutes ago from Worthing, England

  @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

• 
  Sara (@sara_saehasti) reported 50 minutes ago from Worthing, England

  @virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.

• 
  Tom Pritchard (@tommyp2222) reported 51 minutes ago from Worthing, England

  @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

• 
  Junior (@wavell_mark) reported 51 minutes ago from Hove, England

  @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

• 
  Brian Roe (@MrBrianRoe) reported 56 minutes ago from Brighton and Hove, England

  @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

• 
  Fragile Creatures (@FragileCreature) reported 57 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  Alternative Ageing (@alternativeage) reported 60 minutes ago from Brighton and Hove, England

  @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 5 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 5 minutes ago

  @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

• 
  Mark Oram (@markoram1) reported 7 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  hayden willan (@Hayden_Willan) reported 9 minutes ago

  @virginmedia So what’s the point of the online renewal journey? Is the system designed to help customers, or just to annoy them?

• 
  Craig (@SimmO73_) reported 10 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Clare B (@Gagabids) reported 11 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Karl Dyer (@KarlDyer15) reported 14 minutes ago

  To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

• 
  Will (@willmgreenhalgh) reported 18 minutes ago

  @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

• 
  me (@realpalmtrees11) reported 19 minutes ago

  @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.