Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN14 and BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 03/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton E-mail
United KingdomWorthing TV
United KingdomWorthing Wi-fi
United KingdomWorthing Internet
United KingdomBrighton E-mail
United KingdomBrighton E-mail

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • jettypaul71 Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • christieblythe (◕‿◕✿) (@christieblythe) reported from Brighton and Hove, England

    @virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

  • GaynorWingham Gaynor Wingham (@GaynorWingham) reported from Hove, England

    @virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you

  • HelenMonahan18 Helen Monahan (@HelenMonahan18) reported from Shoreham-by-Sea, England

    After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please confirm you received my text message to cancel my contract with you. Thank you

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • Lesley_wolan Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • aliceharmanx alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • HodgeGill Gill Hodge (@HodgeGill) reported from Brighton and Hove, England

    I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice

  • TheMexicanMoose Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • jennycarroll21 Jenny Carroll (@jennycarroll21) reported from Worthing, England

    @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DebzLamrhari Debby Carlson- Lamrhari M7BVQ (@DebzLamrhari) reported

    @virginmedia waiting on phone 25 minutes (still holding) to cancel an engineer appointment for tomorrow.

  • xlphos Matt (@xlphos) reported

    @lawes7878 @MoneySavingExp @virginmedia Time to bin em off or constantly call tech support.

  • HZL_ww H (@HZL_ww) reported

    @hannahfearn @virginmedia It shouldn't be this difficult. It's too bad it can't be done online within 10 minutes. 😥 customer service is so backwards in the UK

  • TheGriff91 Sean (@TheGriff91) reported

    @virginmedia trying to work and the internet keeps dropping. Get your **** together please!

  • martinpoler Martin Poler (@martinpoler) reported

    @virginmedia Yes. It's the wired connection into the wifi router. Just gone. Why is your service so patchy?

  • martinpoler Martin Poler (@martinpoler) reported

    Ffs @virginmedia Stuck a decent wifi router on your network. Working fine. Today.... It's down. Why? Not getting internet from my virgin modem. Virgin page status: everything is fine in your area! It clearly isn't!!

  • hobzy92 Jake Hobbes (@hobzy92) reported

    @virginmedia useless service, constantly passed round different departments… you have missold me a volt package saying my wife could keep her oomph SIM card active and are now trying to deactivate it and force me onto an o2 SIM card for an extra £25.00p/m info passed to ofcom

  • palace361 Palace361 (@palace361) reported

    @virginmedia if you’re planning to cut off internet in the L20 area to do ‘work’, do you not think it would be appropriate to inform your customers so they can make alternate arrangements?? You have now effected my job because of your inadequate service.

  • martinpoler Martin Poler (@martinpoler) reported

    @virginmedia Third party The one you provided was awful

  • PabIotommo ᴘᴀʙʟᴏ (@PabIotommo) reported

    Virgin media are ******* horrible.