Virgin Media Outage Report in Worthing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Shoreham-by-Sea, Burgess Hill and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Burgess Hill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
-
Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
-
Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
-
Peter Noone
(@PeterNooneComms) reported
from
Worthing, England
Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy
-
Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
-
Paul Macfarlane
(@macfarlane1) reported
from
Worthing, England
@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
-
Panda Creative Ltd
(@panda_creative) reported
from
Sompting, England
@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
-
T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
-
Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
-
Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
-
Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Ramsey
(@MRamsey1974) reported
@virginmedia Unless your going to tell me you’ve fixed the issue - what’s the point ? I’v already wasted 40hours of phone calls with you, promised web chats that never happen, mangers to call that never did - the list goes on! Tomorrow I’ll be trying to work from home and homeschool 2 kids !
-
Ash
(@ashlongden82) reported
@virginmedia 2hrs on hold to your call centre today only to be cut-off. Absolutely shocking customer service.
-
🥀
(@sham_cb) reported
@virginmedia you Stink. The audacity upping my bill as if your not expensive enough already and my wifi is down can’t get thru to ur Cs team or webchat. U crooks!!!i will cancel my direct debit and go elsewhere.I will make sure all my family leaves u as well
-
Kumaran Masilamani
(@kumaran_rajesh) reported
@virginmedia Thank you for the follow-up. Unfortunately, still, the issue exists. The wifi is flaky the whole day. Even upgraded my speed to 350mbps. Only wired connection is consistent. @virginmedia broadband service has become so poor these days, can't even talk to the support team :(
-
Clare
(@clarabz4) reported
@virginmedia I have just cancelled my direct debit until someone can help me. This issue has gone on for far too long. Terrible service, poor Internet connection, no shows from engineers. I refuse to waste more of my precious money.
-
Phil Sproston
(@Mrsprozzer01) reported
@virginmedia Your 360 is actually driving me to consider switching provider. After a week of no help with the broken 360 box, I finally got a link today, to allow me to call an engineer or get a replacement. Except the link does a status check and then just goes blank!!!
-
gonzalo delgado
(@gdelgadoe) reported
@virginmedia But it is difficult when the company is not taking with the customer. I raised a written complain some months ago for the same problem. I receive a letter that I will receive an answer in 28 day. Time is over and my tv service is terrible.
-
michelle clever
(@michelleclever8) reported
@virginmedia Am fed up calling you I really am. I requested a call back today from a manager because leaving us like this is awful but no one called me back. Have reported it through complaints.
-
Lee
(@LA_71_) reported
@virginmedia No clear picture on my TiVo box since October. 2 complaints made, both resolved (replacement box to be delivered). Still no sign of a replacement. No one answers the phone, ever !Absolutely disgraceful service !! 4 months and still waiting 🤬
-
hubert
(@hubertbxo) reported
@virginmedia I’ve been calling 03454541111 for two days now and every time I’ve been disconnected after an hour of holding?? I’ve been trining to call about leaving, this is really not a great costumer service....