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Virgin Media outages and service status in Worthing, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Aug 10, 1:23 AM GMT+1.
  • 80% Internet (80%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

The latest reports from users having issues in Worthing come from postal codes BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Hove, Brighton, and Henfield.

CityProblem TypeReport Time
Worthing Internet 2 days ago
Hove Internet 2 days ago
Brighton Internet 9 days ago
Brighton Internet 11 days ago

Nearby cities with recent reports

Hove

1 recent signals

2 days ago

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • wavell_mark
    Junior (@wavell_mark) reported from Hove, England

    @virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

  • dianepatching
    Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England

    @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

  • Luciddestiny
    Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service

  • pwvoiceovers
    Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • richardscovell
    🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • Angelsirius1
    Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.

  • katb217
    Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

  • Cailndeas260812
    Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported

    @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

  • dide_oluwa
    Dide (@dide_oluwa) reported

    @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

  • feltors
    andrea felton (@feltors) reported

    @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @Ochai_Muse Virgin media issue

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

  • Nabracadabra
    Nab 🦄 (@Nabracadabra) reported

    @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

  • emmathompy
    Emma Thompson (@emmathompy) reported

    @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?