Virgin Media Outage Report in Worthing, West Sussex, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	TV	9 days ago
Brighton	E-mail	14 days ago
Worthing	TV	17 days ago
Worthing	Wi-fi	18 days ago
Worthing	Internet	20 days ago
Brighton	E-mail	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  joy flowers (@scruftgirl) reported 10 seconds ago from Brighton and Hove, England

  @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

• 
  Lesley Crook (@Lesley_wolan) reported 4 minutes ago from Brighton and Hove, England

  @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 5 minutes ago from Hove, England

  @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

• 
  Gaynor Wingham (@GaynorWingham) reported 11 minutes ago from Hove, England

  @virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you

• 
  Tabitha (@theminxyone) reported 13 minutes ago from Worthing, England

  @virginmedia please confirm you received my text message to cancel my contract with you. Thank you

• 
  Mark Clifford (@MarkkClifford) reported 15 minutes ago from Shoreham-by-Sea, England

  @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

• 
  alice❁ (@aliceharmanx) reported 16 minutes ago from Brighton and Hove, England

  @virginmedia how long is the wait to get through to customer services on the phone?

• 
  Chuds (@Chudio) reported 21 minutes ago from Worthing, England

  After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!

• 
  Mike smith (@Mick1082) reported 29 minutes ago from Brighton and Hove, England

  @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

• 
  Mike smith (@Mick1082) reported 29 minutes ago from Brighton and Hove, England

  @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 32 minutes ago from Hove, England

  @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

• 
  Jeff Webber (@jettypaul71) reported 34 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 35 minutes ago from Hove, England

  @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

• 
  Jenny Carroll (@jennycarroll21) reported 37 minutes ago from Worthing, England

  @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

• 
  Gill Hodge (@HodgeGill) reported 44 minutes ago from Brighton and Hove, England

  I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 46 minutes ago from Hove, England

  @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

• 
  Nick Weston 🇪🇺 (@Sussexmerlins) reported 48 minutes ago from Hove, England

  @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

• 
  Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported 50 minutes ago from Brighton and Hove, England

  @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

• 
  Tabitha (@theminxyone) reported 53 minutes ago from Worthing, England

  @virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks

• 
  (◕‿◕✿) (@christieblythe) reported 58 minutes ago from Brighton and Hove, England

  @virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry Lenihan (@kerrylynn21) reported 7 minutes ago

  @virginmedia Can someone just call me? I've had enough of trying to speak to anyone on webchat or WhatsApp or your help page. I was promised a complete refit today. Nothing.

• 
  Subhajit Banerjee (@subhajitb) reported 9 minutes ago

  @virginmedia Now it’s showing broadband issues in area with expected fix by tomorrow. Not great!

• 
  abocado 🥑 (@abbienicolex) reported 9 minutes ago

  @virginmedia we had to log a complaint earlier as we’ve been without wifi for over a week, keep being promised technicians will come out and they never do. We were told someone would call by 5 today, they haven’t. Who can I actually talk to about this?

• 
  Steven R. Smith (@Blacksmith3989) reported 10 minutes ago

  Got a call from a pushy @virginmedia sales rep who led me on about a free speed upgrade to my broadband, before quietly mentioning it will be more money. I barely get the speeds I'm meant to, and constant service interruptions 4 - 5 times a day.

• 
  Rach D (@DunlopRach) reported 15 minutes ago

  @virginmedia I have just received a new contract from Virgin Media for 18 months and I never asked for it. All broadband, tv and phone are no longer working. Confused and cannot get through to customer services - trying 45 mins!!! Anyone experienced this. Thanks

• 
  Freddie Bujko (@FreddieBujko) reported 19 minutes ago

  @virginmedia our install date was today. Technician came and installed box / router, but says a cable needs to be ran to the house and left. No idea when this is going to be sorted and our app implies our service is up and running. How can we get confirmation of a new technician?

• 
  Dominika (@dominikabolon) reported 22 minutes ago

  @virginmedia since you guys respond here better than on your phones… why has my internet been down for 5 days with no response from your team? 😒 #virginmedia

• 
  abocado 🥑 (@abbienicolex) reported 26 minutes ago

  @virginmedia Not any more, someone came out to ‘fix’ our wifi on Monday, found an issue with the cable outside. We have been told someone will come back every day this week and no one has. They fixed the cable we are just waiting for someone to come and connect to the house again.

• 
  Steven R. Smith (@Blacksmith3989) reported 28 minutes ago

  So I sure as hell am not paying MORE for the shoddy service @virginmedia already provides me. I've been a customer for over 5 years and my complaints are constantly ignored. Maybe it's time to move. Hell, Sky has much better prices. All cheaper than my current package.

• 
  Matt ‘Barnsey’ Barnes (@matt18barnes) reported 28 minutes ago

  @virginmedia No, all devices connect then disconnect straight away. The engineer that came said there was a loose wire in the box across the road and fixed it but still having issues! This has gone on for over 2 weeks! We have to use phone data and our landline doesn’t work