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Virgin Media

Virgin Media outages and service status in Worthing, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 10, 1:23 AM GMT+1.
  • 88% Internet (88%)
  • 13% TV (13%)

The latest reports from users having issues in Worthing come from postal codes BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Hove, Brighton, and Henfield.

CityProblem TypeReport Time
Worthing Internet 3 days ago
Hove Internet 3 days ago
Brighton Internet 10 days ago
Brighton Internet 12 days ago

Nearby cities with recent reports

Hove

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • MeMyselfAndLife
    Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England

    @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

  • INEya_veganfood
    RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

  • Angelsirius1
    Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • barbados10
    chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • beadyface
    Keri Kennedy (@beadyface) reported from Hove, England

    @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.

  • Luciddestiny
    Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • brighton_gay
    Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • MarkCherrie
    Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • 5waysRichard
    Richard Williams (@5waysRichard) reported from Brighton and Hove, England

    @virginmedia why would my Virgin internet go down at about 0045 every night ?

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • richardscovell
    🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

  • FromTinyPennies
    TJ Hughes (@FromTinyPennies) reported

    My VirginMedia contract is ending soon (thank goodness), but a couple of weeks ago they contacted me to tell me that my box was outdated and could cause issues with recordings. All of a sudden, the issues that are causing me to cancel, have ramped up. Can't play recordings now.

  • mike1995__
    Mike (@mike1995__) reported

    @AdamLeePawson @FNBRintel I don't have an O2 SIM and I still have access to it as a Virgin Media broadband customer

  • aerikittie
    aeri♡ (@aerikittie) reported

    @thevoteuk i remember what an absolute ******* nightmare virgin media was years back, they made it so bloody hard but once i was free i was like absolutely never again what the hell

  • IDavies1979
    Ian Davies (@IDavies1979) reported

    @biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

  • jackduk1
    jackduk (@jackduk1) reported

    @VeeVeeFreeFox The very reason I'll never use @virginmedia

  • Nabracadabra
    Nab 🦄 (@Nabracadabra) reported

    @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

  • ncfcandywright
    Andy Wright (@ncfcandywright) reported

    @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

  • Badmufc
    .Bad (@Badmufc) reported

    Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭