Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Mark Ford
(@fordie) reported
from
West Worthing, England
Anyone else in BN12 having broadband issues on @virginmedia?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
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@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
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JUMPSTART
(@JumpstartUK) reported
from
Sompting, England
9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Just back up after 4 hours down...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Morrissey
(@crimewriter72) reported
Why is it so difficult to get @virginmedia cancelled and disconnected? No service for three months, still getting billed. Online a/c not working.
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DM
(@DeMbrighton) reported
@virginmedia cannot access my ntlworld email - been down all day - keeps telling me to change my password and I end up going round in a loop. With this be sorted soon? Emails are important!!!!!
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Chris Hammond
(@ChrisHa64278376) reported
@virginmedia We’ve been waiting for Virgin to install internet for 4 months. They’ve cancelled 5 times. Their customer service on the 0345 number is worse than useless. Has anyone had a worse experience with @virginmedia ?
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tony lannon
(@tonylan14) reported
@virginmedia email is down again, any idea when this will be back up and running again please? #virginmedia
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James Brown 🇺🇦
(@JammieBun) reported
@virginmedia Thanks for the link. And no, it’s not an area issue, it’s a technical problem with the box. From your link, I see that tv isn’t covered by the compensation scheme however; I’ll have been without it for at least 2 weeks before the rescheduled appointment.
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ryan mushens
(@mushy666) reported
@virginmedia Service page says the no internet or tv issue should be fixed half an hour ago but still nothing, how much longer is this going to take
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Hasan S
(@HasanGlobal1) reported
@virginmedia The real scare is with VM. No Internet and not much TV either for 2 weeks, tech support failing, engineer does not turn up closes job, tech support can't book another engineer as the system won't let it, hours on phone calls, the chief executive of VM wake up and sort it out.
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Nosrat Mirzai
(@MirzaiNosrat) reported
@virginmedia Email again not working
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mrsH
(@hew_sarah) reported
Help now @virginmedia this is getting ridiculous. I’m trying to complain but cant online. I’ve tried WhatsApp and 3 hours in I’ve been transferred and not resolved. How do I email a complaint?
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Stuart McCullagh
(@stumccullagh) reported
@virginmedia Pixelated , it’s awful