Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Worthing, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 6, 9:54 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- E-mail (13%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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3 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Becci Cohen (@BecciCohen) reported from Worthing District, EnglandIt must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, EnglandHi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...
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Patrick Woodward (@pwvoiceovers) reported from Worthing, England@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Same, slow and occasionally dropping out
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.
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Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, EnglandVirgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England@virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marko Polo (@MarkoPoloG1889) reported@virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted
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Brendan (@sabrevan) reported@virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?
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Harry (@Rzchy) reported@joshstirz No one I play with gets the issue just assumed you was on virgin media aswell interesting , no fibre available in my area so I guess I’m just handing out free wins / map leads vs west players forever now
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M&M (@MZ2346441534028) reported@virginmedia my internet was down for almost a month (now restored), but I haven’t received any automatic compensation. Please look into this urgently so I don't need to involve ombudsman.
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Sam Greenland (@SprocketEtQuill) reportedThis week I’ve learnt a lesson. Resilience in AI Agents isn’t just about model provider Vs local hosting. This week @virginmedia accidentally cut my internet connection and it’ll be a week before they can fix it. I’m buying a 5G router so the baby monitors still work because that’s a safety concern! The router will also bring the Mac Mini back online so two of my three agents will be back. The third agent is on a laptop at work so they’re still up anyway. Resilience baked in was a good strategy, but it will get better still. There’s always room for improvement?
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Craig (@bricknblock1981) reported@virginmedia Please see my wife’s posts for issues and photos and contact her directly to resolve
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Diplo (@loldiplo) reported@virginmedia Do you not think the first thing I checked was your website for checked outages and all you tell me to do is book an engineer which you then tell me I have too wait another 2 days to get one??? So that’s 3 days of service you’re not providing of which I pay for.
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Jambo (@The_real_Jambo_) reported@virginmedia Internet, and subsequently TV, have been down since yesterday in G67 area. Someone posted a picture of the junction box knocked over, any idea of how long to fix? I work from home and need the Internet to do my job. This needs fixed ASAP.
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Marko Polo (@MarkoPoloG1889) reported@christobinsings @virginmedia It is a shambles constantly going down all the time
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AKW (@EdenPrime88) reported@virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous