Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
from
Worthing, England
Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia I can't even login to my account...
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
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Simon
(@SiCornwell) reported
from
Brighton and Hove, England
Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DC 🇬🇧🇪🇸🇪🇺🏳️🌈 #BLM #RejoinEU #FBPE
(@Folke2toneBoy) reported
Lost my business and my house in 2020. Now @virginmedia seems to have zero flexibility or compassion to help get me out of my contract. Over £70 charge with only three months left. Really frustrating in the current climate.
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Chris Long
(@afcwomblelong) reported
@virginmedia Hi.. wireless connection is the problem. Ethernet speeds ok. Tried Reset on back of router bit still same slow wireless issue.
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WEEZY
(@Weezy_IPD) reported
@virginmedia Regarding my internet intermittent issues and no internet downstairs i had a technician come out and advised needed boosters on the notes but noone wants to sort it out why should i pay for this just know my contract renewal is and 90% i will not be renewing
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Craig Bradshaw
(@MrCraigBradshaw) reported
@virginmedia Wow, just on to your team again...apparently it's my fault the order didn't go through because I didn't tell them I had a SuperHub 2 and I need a later SuperHub (which I knew). On the order process there was no place to do this...shocking service. #Monopoly
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Danny Wright
(@DannyWright82) reported
@virginmedia Quick question John ...does my Partner count as being a new account holder? I.e Cancel my account and set up in her name instead?
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Dafadau
(@dafadau) reported
@virginmedia Are you asking me to Google if there are any service faults in your own company, as an official customer service response??
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Lulabeth
(@Lulabeth2) reported
@virginmedia I have checked this multiple times and every time it says there are no issues. But when I speak to staff I am told there are issues in the area. Its been almost 3 months I haven't had access to these things and absolutely nothing has been resolved
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ValkryieMaiden
(@ValkyrieMaiden3) reported
@virginmedia Already done that, have now been on hold for 30mins trying to get answers have checked the router status to see its updating and looked at the network log to see I've potentially been sent a refurb unit as a new customer I'm not impressed!
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Craig Bradshaw
(@MrCraigBradshaw) reported
@virginmedia I think I might do a mystery shopper-style YouTube vid to expose just how shocking these carriers are..VM will top the list..I know it. And this is a customer trying to buy more services....
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Whiteez - Its 2021!
(@RealWhiteez) reported
Virgin Media is the most unstable internet ever! BT Broadband would be 10x better than this ****!! ISTG