Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11 and BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, Lancing, Hove and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Internet | |
| Burgess Hill |
TV | |
| Brighton |
Internet | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Hove, England
@TonyMaudsley1 @virginmedia Because they are crap
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Ellie Cole 🐆
(@GrassHoppus) reported
from
Hove, England
@virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Brighton and Hove, England
@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Helen Rimmer 💙 🔶️
(@melon_h) reported
from
Burgess Hill, England
@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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megan
(@megg_paul) reported
@virginmedia And the compensation why am I only allowed if I say I Won’t proceed with a complaint
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Yasmin
(@Yasmin49103136) reported
@virginmedia Thanks for responding. Internet connection keeps disconnecting a number of times throughout the day and night, with the old box I rarely had this problem. Mobile data has also been disconnecting throughout day for the last few days.
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BEN OVERTON
(@overton76) reported
@virginmedia From the trouble shooting in the virgin media app, have rebooted before everything else, service status says no issues in my area in checking that too
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Ute Barrett 👩💻🏥🐎🌷
(@utebarrett) reported
@virginmedia As this has been happening regularly is there any information you can give us in terms of when you think the cause will be resolved? Is there anything special going on that is causing this intermittent outage, should we make other arrangements? It’s about managing expectations.
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Trevor Hart
(@Trevor_Hart93) reported
@virginmedia broadband is down again
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pterodactyl
(@pterodactyl1984) reported
@virginmedia Thanks for the reply but I left Virgin as this went on for WEEKS before you did the proper tests on the line. I have spent hours on the phone over this and will never have anything to do with Virgin again. A dissatisfied customer tells others.
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yēēt
(@LeeGrantlol) reported
@virginmedia just had an utterly unacceptable call with your representatives about our WiFi. My house has been given no option to request a technician, speak to a manager or properly file a complaint with the company. Please can I get in touch with someone to resolve this?
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rhys Jones
(@rhys_jones1979) reported
@virginmedia Was basically told by your tech department that its an environment issue, even though I've explained nothing has been added or taken out of the room where the hub is. Fed up of being fobbed off by your tech team and having to pay for inadequate service!
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juliette lambert
(@juliettegab) reported
@virginmedia I’m happy to pass my details to you via a dm. If you could help, it would really be good as I am having absolutely no joy with either the phone or text.I tried both again this morning. Cut off from the phone after 27 mins of hanging on and text said was a long wait,55 mins ago.
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Scott M3ikle
(@m333ekl) reported
@virginmedia I'll give the engineer the benefit of the doubt and wait till 12:01 before calling customer service. 👀