Virgin Media Outage Report in Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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you only live once
(@johnpearson44) reported
@virginmedia On phone Wi-Fi hub could you send one and if two turn up I’ll send one back need it sorted today been with no Wi-Fi since Friday and I’m paying for this service cannot use Netflix/Amazon /Apple TV which I’m paying for too and cannot use
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ChrisWoodsy
(@chrisspurs96) reported
@virginmedia Maybe that should of been thought about when install was booked as a new customer? Never had virgin before! I assume I will be compensated for a the services I’m being billed for but not receiving for another 2+ weeks!?
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Gram
(@Gram7070707070) reported
@virginmedia And no reply, of course from the company who are once crowned as the worst in the UK for customer service
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Shiv Bhatkal
(@shivapbs) reported
@virginmedia Very poor customer service, my broadband was down and when i called customer service instead of fixing the problem, the agent just hung up on me.
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Clive Warren
(@CliveWarren19) reported
@virginmedia just a simple question…..why do you use Yodel? You must receive so many complaints etc about their service?! Why not use another delivery firm. Is it solely about cheapest is best for you because if that’s the case it really is not. Yodel are the devil incarnate.
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| Stevie | 🇬🇧 Corruption is Cancerous 🇬🇧
(@TheFMofficer) reported
@Ofcom As a communications company - I have continually found it almost impossible to actually chat with someone online from @virginmedia without having to jump through a hundred hoops to the point it makes me physicsally ill when I have to communicate with them regarding problems.
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Grateful for the 😷 you wear 💉x4
(@annwitbrock) reported
@JudithLewis @VodafoneUK Agreed, @virginmedia too. Far too soon to be turning off the broad coverage that many people on older devices will rely on for a few years to come. It is wasteful pollution to force people's hand on hardware updates, especially bad when their budget is tight.
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David Kellett BSc
(@Davidrwkellett) reported
@virginmedia day 4 with no internet and another pushed back fix time. Worst of all, a change to my account was made after my wife rang up to try sort it while i was working. A change that increased my bill, was not asked for and could not be applied without my permission! O dear.
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Nico
(@arts3lab) reported
@virginmedia my router is stuck with the two green arrow flashing. It's been doing that for more than 20 mins now, all while in a customer call! What's the problem and the solution?
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John
(@GrumpyPandaF1) reported
Sorry @virginmedia,but as a Customer of over 20 Years,I won't be for much longer with your £15 a Month Price increase! I know costs are going up for all Business's/Companies at the Moment,but there is no justification for it increasing that much sorry! Divorce Papers in Post!