Virgin Media Outage Report in Worthing, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Burgess Hill |
Wi-fi | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
-
Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
-
Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
-
Paul Macfarlane
(@macfarlane1) reported
from
Worthing, England
@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
-
Peter Noone
(@PeterNooneComms) reported
from
Worthing, England
Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy
-
Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
-
Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
-
Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
-
Katie ⚔️
(@katestar) reported
from
Worthing, England
@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
-
Panda Creative Ltd
(@panda_creative) reported
from
Sompting, England
@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
-
Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
-
T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JPB
(@higs_1) reported
@virginmedia Hi, there seems to be a network issue in Belfast, is this being looked at?
-
Saskia Daniel
(@hasenschneck) reported
Yes, Virgin Media is being crap today, @typejunky.
-
Brian Ging
(@brianging) reported
@virginmedia So eventually I managed to cancel. Thanks for asking. I managed to get the direct number of the sales team, who got so bored of hearing my voice they put me through to cancellations.
-
Gaynor Orr
(@gaynororr3) reported
@virginmedia nearly an hour on hold waiting to speak to someone to remove a service?!
-
Thomas Balkizas
(@tombalky) reported
@virginmedia at which point do you consider a service level agreement for #Broadband to be breached? Half an hour a day? 2? Repeated down time? Just how bad does it need to get before you own up to your own failings? #poorservice
-
Crossfire Hurricane
(@ackneylad) reported
@BertrandRustles @the_rope_again @virginmedia We've been with BT for a few years. Had minimal problems, upgraded the router a year ago and so far... Does that help?
-
Ross Barber-Smith ⚡🥝
(@ElectricKiwi) reported
@virginmedia My computer is currently connected, but my phone is having issues. But often it's both that have issues, as well as other devices (intermittently).
-
Sarah Lou 🥀🏳️🌈⚖️🧐🦉💛💙🎼
(@tickadiboo74) reported
@virginmedia We don’t have wired connection. Hub in different room and they refused to put a wire through. Pc is hard wired but the hub is not working. Lights flashing. It was a local issue but they say it’s fixed. It isn’t. Badly need a technician but getting one seems impossible.
-
jas ⚢
(@palehunty) reported
@virginmedia Do I text explaining my problem?
-
fern
(@fernhoggan) reported
@virginmedia I checked it last night when it went down and there were no issues, just tried to phone and said there were issues in my area but my neighbours are with virgin and are all fine