Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/05/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • priyadeshingkar Prof Priya Deshingkar (@priyadeshingkar) reported from Hove, England

    @virginmedia Broadband has been v slow for days and seems to be completely down today.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

  • mcoll72 Martin Coll (@mcoll72) reported from Brighton and Hove, England

    @virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs

  • 619Ballard Sam Ballard (@619Ballard) reported from Littlehampton, England

    @bobster76 @virginmedia Maybe their WiFi is down 😂😂

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

  • angel_isabel420 Angel (@angel_isabel420) reported from Brighton and Hove, England

    @virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help

  • EL_FLOREZ_ END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England

    @virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok

  • katestar Katie ⚔️ (@katestar) reported from Worthing, England

    @virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm

  • clareypoos Clare Taylor (@clareypoos) reported from Sompting, England

    @virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross

  • mike_the_frog Mike Coombes (@mike_the_frog) reported from Shoreham-by-Sea, England

    @virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely

  • vickyleech75 Vicky Leech (@vickyleech75) reported from Littlehampton, England

    @virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.

  • marmite22 Jesse Baker 🇪🇺 (@marmite22) reported from Hove, England

    Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • derrickca Del 🌈 (@derrickca) reported

    @Wootten2 @virginmedia We don’t get anything close to what we’re paying for. We’ve never been told that. Thank you 🙏🏻 👍🏼

  • VulpixLux 💙 Lux 💙 They/Them 💙 (@VulpixLux) reported

    @derrickca @virginmedia Join BT! Never had a problem with them!

  • molealmighty Phil Spatcher (@molealmighty) reported

    @virginmedia Quite simply I pay £45pcm for a service you are failing to provide. You are preventing me from working and causing me me unnecessary grief with your defective kit. I have spoken to your staff on the phone, just say turn it off and on again. #virginmedia #virginservicefaikure

  • caz_fud Carisse (@caz_fud) reported

    @virginmedia hello. Is your Tv Go app broken? Every show I try to watch says “not available”. Please help!

  • JoleneSeymour1 Jolene (@JoleneSeymour1) reported

    @virginmedia please can you tell me why I'm paying £65/month for an Internet service that runs slow and requires the router to be reset 2/3 times an evening? After an hour on the phone to your rude and unhelpful customer assistant tonight I'm ready to take my service elsewhere.

  • LisaMat39950095 Lisa Matthews (@LisaMat39950095) reported

    @derrickca @virginmedia They’re the worst aren’t they? So wish I hadn’t moved from Sky 😱

  • OfficialEckley Lukee👀 (@OfficialEckley) reported

    @virginmedia Had a couple of emails saying Gig1 is now available in my area and I'm already an existing WiFi customer. I can't seem to see it on my Upgrades though? Any idea?

  • molealmighty Phil Spatcher (@molealmighty) reported

    Virgin media bully you into solving your own problems on a community page. They virtually refuse to help you. #virginmedia #virginmediarubbish #virginmediabullies

  • pradeep1382jais Prad jais (@pradeep1382jais) reported

    @virginmedia Switched to Virgin Broadband but it has become a nightmare. very slow internet , drops at times & all Virgin support does is trying to sell me wifi boosters for £5 a month. This is customer service instead of rectifying issue they tell all's fine & want more money.

  • Theladsdad The Lads Dad (@Theladsdad) reported

    @richie_rich77 @derrickca @virginmedia Is it router. The hub 3 is supposed to be very poor