Virgin Media Outage Report in Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Littlehampton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV | |
| Brighton |
Wi-fi | |
| Brighton |
Internet | |
| Littlehampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia I can't even login to my account...
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ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Mark Ford
(@fordie) reported
from
West Worthing, England
Anyone else in BN12 having broadband issues on @virginmedia?
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
from
Worthing, England
Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Just back up after 4 hours down...
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joe bonner
(@ChubbyBonner) reported
@virginmedia been a customer of yours for over 3 years with no issues what so ever, but the past week my internet cuts out at the same time every night (between 12 &1) when I call your people say there's no problems. Was hoping you can help me sort this before I give up & switch
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Simon Hanson
(@SimHns1) reported
@virginmedia Is there a reason why BT Sport 1 isn’t working? For some reason I’m just a getting black screen on that channel. I flicked around every single channel including the other BT sport channels. Seems to be just a problem with that one.
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John Lloyd
(@John_Lloyd) reported
@virginmedia I'm unable to access YouTube via my Virgin Media TV service. All other apps are available. Just a spinning wheel on YouTube. Is there a solution for this?
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St
(@Johno147uk) reported
@virginmedia Not interested, please understand.. Job done, do not keep tweeting you're ****.
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Helen Gregory
(@HelenGr55883198) reported
@virginmedia I have. Ultimately when I’ve tried phoning the pre-recorded intro advises there are connectivity issues in my area. It’s not me, it’s you
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Amanda Westgate
(@AmandaWestgate) reported
@virginmedia lousy. Had intermittent internet loss every few seconds for over six weeks. Had to use ethernet cable. Finally, you've fixed the problem in the area and decided to charge full price for your shoddy service. I will be leaving and I hope others will do the same.
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Amanda Westgate
(@AmandaWestgate) reported
@virginmedia Lousy service. Intermittent internet loss and had to use ethernet cable for over six weeks. Do not sign up to Virgin Media. Crap service. Top prices. Bill went up this month. Lousy service.
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Noy Hilda
(@NoyHilda) reported
@virginmedia Our internet has been on and off for 2 months! There is no way to contact you, but you surely keep charging us for a service we barely get! How on earth can we contact you and fix the issue?!?! @virginmedia
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Jim Cole
(@Cole_Jim_1) reported
@virginmedia Complaint ref C-1004211386. Absolutely appaling. Tried to answer the phone twice and you hung up. I can't call the number back and then I get a wishy washy email. I just want to talk to someone who can help me. Appaling customer service.
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Jim Cole
(@Cole_Jim_1) reported
@virginmedia Complaint ref C-1004211386. Absolutely appaling. Tried to answer the phone twice and you hung up. I can't call the number back and then I get a wishy washy email. I just want to talk to someone who can help me. Appaling customer service.