Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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Chuds
(@Chudio) reported
from
Worthing, England
After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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iVan Šestan
(@ivansestan) reported
@virginmedia @petewylie Pete did both WiFi and Cat 5 cable to PC tests both gave same bad results! Send a HUB!
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Daz
(@Dazsly) reported
@virginmedia @carmcon1 Your a joke. I'm trying to cancel my mother in laws virgin package after you have increased it. Terrible. @Offcom
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Yve
(@yveperrett) reported
Absolutely had enough of @virginmedia paying for a service I cannot use due to their appalling signal and cannot get through to anyone on the phone to correct this. Definitely will not be renewing my contract
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Roger Hughes
(@roghughe) reported
@virginmedia No services since 29/1, told it'll be fixed 8/2, cancelled without reason & that WE must have cancelled. Told no notes on the account, redirected to an 'engineers only' number, redirected back to customer services. Now told the first available date to fix is 22/2/21. Not Happy.
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Mama Chill 😎😜
(@MamaChill) reported
@virginmedia Try spending the price hike money on a customer service, because at present you do not have one fit for purpose. As others have mentioned I hope @BBCWatchdog look in to whatever's happened to a once decent company that has declined so drastically? 😎#FasterCloser #BehaveYourself
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iVan Šestan
(@ivansestan) reported
@petewylie @virginmedia Send a new hub Virgin! its not difficult and eliminates the major component and can be returned if it does not solve the problem!
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Josh Davies
(@atjoshdavies) reported
@virginmedia I do remain unhappy, hence why I have reported this to ofcom. The fact it’s nearly impossible to cancel a contract, and you harass your own customers when they want to leave, and then berate other broadband companies, absolutely ludicrous.
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Roger Hughes
(@roghughe) reported
@virginmedia The fix is in the street, where the hole in the road is... no access is required to the property.
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Mama Chill 😎😜
(@MamaChill) reported
@virginmedia Try spending the price hike money on a customer service, because at present you do not have one that is fit for purpose, and as others have mentioned I hope @BBCWatchdog look in to whatever's happened to a once decent company that has declined so drastically? 😎
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Nikos 🇨🇾🇬🇷🇬🇧
(@RefugeeNik) reported
Any company that bows to the mob demanding they do not advertise on #GBNews, will lose my business as a customer, far left cancel culture is destroying lives, and I would hope the likes of @EE, @VirginMedia etc will not allow themselves to be bullied by far left. #DontFundGBNews