Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anne Brookes
(@abrookes53) reported
@MrGee95204718 @virginmedia Absolutely awful isn't it? The decisions to cut back on customer service will come back to haunt them. People will leave in their droves once their contract has expired.
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DamÓ 🏳️🌈🇮🇪
(@damogaymo) reported
@michellecorry Sarah mcinerney is probably one of the their best and virgin media ought to be stupid not to get her in to be the new VinB
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Kaiprioska
(@Kaiprioska) reported
@Kasing @virginmedia honestly out of all the ISP's I had while living in the UK Virgin Media was by far and away the ******* worst man
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Viscount Jonkeer. 2d6 trash panda
(@carlclare) reported
@virginmedia No, there's no fix time so far.
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Tills
(@TillsGG) reported
@Kasing @virginmedia Had the exact same issue with them, got engineers out 4 times, worked properly for a day or two then dogshit again.
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Ross
(@Rss_Prk) reported
@virginmedia I keep getting a Code: DEF01 when trying to create a MyVirginMedia account. How do I fix it?
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Sian Aitken
(@SianAitken) reported
@virginmedia That may well be the case but when you call up you get told there is no wider area fault or it’s been sorted (then find out that neighbours have also reported issues). How do I address it if it is a wider area fault? That’s on Virgin!
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DoubleBarrelDoorBell
(@BarrelBell) reported
@virginmedia No issues listed in my area on your site but several people in my area who use your service are experiencing the same issues I am
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Dez Parker
(@dez_parker6) reported
@virginmedia genuine question, does anyone at virgin actually use your help and support .Got issue with tv, rang 150, was sent a link to a help app and then it hung up. App failed so pointed me to chat bit. Spent 5 mins going through security only to get : 1/2
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Sheen
(@GoldenandSheen) reported
@virginmedia Nothing :( still no Internet. Please can you help, I need it for work