Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 01/26/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomBrighton Total Blackout
United KingdomWorthing E-mail
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • mrgarrett100 Lee Garrett (@mrgarrett100) reported from Worthing, England

    @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia Any idea when issues in BN14 will be fixed?

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • DKarunda David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England

    @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • helenkellar Helen Kellar (@helenkellar) reported from Brighton and Hove, England

    @virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia

  • Tulley122 Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • rhock1979 richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • katb217 Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

  • logically_fuzzy JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jbridgeman12 Jordan Bridgeman (@Jbridgeman12) reported

    @ryantotdell Virgin media is ******* terrible their signal is shite. Who the hell even has that anymore. Sky is the way.

  • Gillianw2012 Gillian Woodward (@Gillianw2012) reported

    @virginmedia @Virgin what shocking customer service #nointernet #noshow #newcustomer

  • yungshiuling just_call_me_nat (@yungshiuling) reported

    @virginmedia Why can’t you arrange an engineer to come over and check then? We’ve did everything your online forum has to offer and nothing helped. Honestly I hate to be ranting out on Twitter but there’s a non-existent customer service from virgin!

  • VDipond The Magnificent 3 (@VDipond) reported

    @virginmedia It says no issues yet I have no internet. Even your fault checking system is broken. Horrible, horrible service. You should be ashamed to charge people for this

  • hirstwithaneye hirstwithaneye (@hirstwithaneye) reported

    @Mark95790670 @virginmedia mine has been patchy for a week in YO1 6HA too - there is a bigger service issue here

  • R1sWay R1 (@R1sWay) reported

    @GB_JamesF @MindlessFPS @virginmedia U think thats bad? i play n stream on 30down n 5 up

  • RussTaylor83 Russ Taylor (@RussTaylor83) reported

    @virginmedia Continual unstable connection. Going on 5 years and 2 routers...

  • TTV_SirSorrow SirSorrow (@TTV_SirSorrow) reported

    @virginmedia Already done that 4 times, tried speaking to a manger 4 times. Also still waiting on a call back from a complaint I raised 3 years ago after being told someone would call be back in 24 hours. I don't think your company can tell the time let a lone deal with a complaint cheers

  • robbo_1962 Peter Robinson (@robbo_1962) reported

    @virginmedia my tv keeps showing a message about a software update every hour or so but clicking OK to continue doesn't work and I can only get rid of it by switching my tv off. I've tried restarting the box but that hasn't worked. Any ideas?

  • andymcdermott2 Andy McDermott (@andymcdermott2) reported

    @virginmedia can someone contact me about a seemingly never ending delay to my installation please