Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Worthing come from postal codes BN14 and BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 03/21/2026 20:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Burgess Hill and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Wi-fi
United KingdomWorthing Internet
United KingdomBrighton E-mail
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    @virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice

  • davmcdngh David McDonagh (@davmcdngh) reported from Hove, England

    @virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks

  • Furzeboy Mark Chambers (@Furzeboy) reported from Hove, England

    @virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.

  • AnotherRunHQ Another Runner (@AnotherRunHQ) reported from Brighton and Hove, England

    Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.

  • Furzeboy Mark Chambers (@Furzeboy) reported from Hove, England

    @virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • Less_worry More time Less worry (@Less_worry) reported from Worthing, England

    It’s so disappointing that #Loyalty counts for nothing! You only get a good deal if you are a new customer! Thanks @virginmedia for nothing!

  • peel_acres Mark (@peel_acres) reported from Brighton and Hove, England

    @virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!

  • YellyPorsche Sue J (@YellyPorsche) reported from Hove, England

    @virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!

  • MissClarePear Clare Pear (@MissClarePear) reported from Worthing, England

    @virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁

  • steveleppard stephen leppard (@steveleppard) reported from Shoreham-by-Sea, England

    @virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back

  • AshJHow91 Ashley Howard (@AshJHow91) reported from Worthing, England

    @virginmedia hurry up. No matter how many times you play the same song, over and over again. I Ashley will not hang up!

  • RelentlesssTV ЯTV (@RelentlesssTV) reported from Brighton and Hove, England

    @rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol

  • MissClarePear Clare Pear (@MissClarePear) reported from Worthing, England

    @virginmedia Area 20 worthing problems all the time.

  • YellyPorsche Sue J (@YellyPorsche) reported from Hove, England

    @virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren6270 Darren (@Darren6270) reported

    @virginmedia It doesn’t work with this service either.

  • EllieFreud Ellie Freud (@EllieFreud) reported

    @virginmedia Super unhelpful given the previous messages about 2 different service dates and the context in the thread. I've spoken with someone on the phone so we'll hope this is sorted now #virginmedia #customerservice

  • markhamfists markhamfists (@markhamfists) reported

    Wow @virginmedia our internet went down so we ring ya services, the bloke goes away to do some checks then 15 mins go by and we hear activity as he returns only to hang up on us, great service virgin ya might wanna train ya staff to do there job

  • JohnHuckle8 John Huckle (@JohnHuckle8) reported

    @virginmedia 60 odd days down the line since the Ombudsman ordered VM to compensate me with £120, and STILL NOTHING....disgraceful even though the Ombudsman ordered you to pay, cheque generated approx 26th July and nothing received....WHY? no wonder people go to BT or Sky...

  • GarethRoberts7 Gareth Roberts (@GarethRoberts7) reported

    @virginmedia I am unhappy with your proposed resolution to my complaint but when I call there is no option to speak to complaints team? How can I express my unhappiness with the resolution?

  • chrisoregan chrisoregan (@chrisoregan) reported

    @bigevilboss @virginmedia I often encounter people who actively use the WiFi modem from their provider and then moan when it doesn’t work properly. Never use your provider’s WiFi, they are universally bad. Replace it with a dedicated router that has just one job. I speak as someone who has a mesh :)

  • niamhcrmurphy Niamh Murphy (@niamhcrmurphy) reported

    @virginmedia I’m confused about the amount I owe for a broadband package I only had for one month on a rolling contract. I made sure to cancel on time and was assured there would be no extra charges, however I have been billed on three separate occasions. Can you help with this?

  • yasminecamilla Yasmine Camilla (@yasminecamilla) reported

    @virginmedia Didn’t really need a copy and paste. I did these things before tweeting you. It’s not a me problem, it’s a you problem. I give up.

  • solutions_08 Solutions08 (@solutions_08) reported

    @virginmedia So it didn’t matter that we’d paid for the service or anything like that!!!

  • garysmirk2020 🐝🐝smirky🐝🐝 (@garysmirk2020) reported

    @virginmedia has by far the worst customer service ... Trying to get my payments reduced as I'm paying double what everyone else is paying...il be back on the phone when I've calmed down to disconnect ...