Virgin Media Outage Report in Worthing, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Littlehampton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Littlehampton |
TV | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
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Leon Valentine
(@Genji_bow) reported
from
Brighton and Hove, England
@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.
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Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SC
(@shenaz_c) reported
@MoneySavingExp @virginmedia are horrific. Can't wait to leave them after being loyal. Their service and services are useless
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Sarah Jolley ♔
(@sarahmariex) reported
@virginmedia I have checked service status it says no issues. An engineer has visited our property today and stated it’s a network issue linked to the box and effecting our whole area (24). He’s advised estimated fix 20th April. Why does the service status say everything is fine when it isn’t
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Jake
(@Jake_Mez) reported
@virginmedia I’ve been told that I have to phone back in two days. I was told there was an issue with high traffic.. despite this issue being on going for two weeks, even at 5AM I have poor internet. I’ve only just had new wiring fitted as well.
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bb chase
(@bibichase) reported
@virginmedia When are you going to fix the green screen DVR issue in E17 area? Second day now, it’s a bit much!!!
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Berry
(@ChrisBerreh) reported
@virginmedia Hi again AC. Full Factory Reset, after resorting out my network the upload speeds have not improved at all.
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🔰Craig J🔰
(@craig26315424) reported
@katatini @virginmedia There a waste of time pal, I've been having g issues
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Oliver Cromwell
(@gb1957rfc) reported
@virginmedia Its happening quite frequently. There appears to be no issue in the area.
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Ry
(@RyPie_88) reported
@virginmedia I tried those steps. The router is not the problem, Im fed up of explaining! The problem is as soon as you leave the room the router is in we loose 80% of the signal. I am sure my house is not lined with Lead! This shouldn't be happening. This is not what i should be paying for!
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Ry
(@RyPie_88) reported
@virginmedia They didnt do anything! I installed them and the lights indicated they were working but it did not have any effect on the signal. Your customer assistant at the time told me its best to return them then as i has been charged. This is awful service and ridiculous for 2021!
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Phil
(@phil5520) reported
@virginmedia There’s nothing reported on this as an outage. Been down for 2 hours.