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Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

CityProblem TypeReport Time
Brighton TV 7 days ago
Brighton E-mail 12 days ago
Worthing TV 15 days ago
Worthing Wi-fi 16 days ago
Worthing Internet 18 days ago
Brighton E-mail 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • MikeHobden
    Mike Hobden (@MikeHobden) reported from Worthing, England

    @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

  • KayleighBlaker
    Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • ATS_Spencer
    Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • webberhead
    Ricky Webber (@webberhead) reported

    @virginmedia So you want me to be available for more or less the whole working day after I spent all evening trying to get this fixed? Can you narrow that window so I can plan around my work accordingly? Also can you send me an email for whoever is in charge of customer services?!

  • GazRobinson1
    SSGR (@GazRobinson1) reported

    @virginmedia I keep getting cut off trying to order another WiFi pod… can anyone help! Cheers

  • Dorchesterblue
    John Jones (@Dorchesterblue) reported

    @virginmedia You obviously can’t help from here then

  • bechodpanad
    Miss Jones (@bechodpanad) reported

    @virginmedia ordered a replacement remote last month..nothing has arrived and it’s very frustrating! Help!

  • CrystalCattx
    Crystal♡ (@CrystalCattx) reported

    I think the highlight of my day has to be that I shouted ‘Capital give me the cash’ down the phone to a Virgin Media customer service guy 🙃 @CapitalOfficial

  • DonnaMumOfThree
    Donna Murphy (@DonnaMumOfThree) reported

    @virginmedia having issues with wifi dropping out upstairs. I've rebooted and done a reset on the hub but still the connection drops out or doesn't connect. I'm not impressed as all I get told is to reset which doesn't work

  • Grace78766
    Grace Richards (@Grace78766) reported

    @virginmedia it was paid in full but the issue is that it should never have had to been paid in. It was,due to pressure from debt collection agencies and credit score concerns. This should be refunded to me since as previously stated, I paid for internet for months on end which didn’t work.

  • aiyrah__
    Aiyrah (@aiyrah__) reported

    @virginmedia hi why is the wifi not working… it says it will be fixed tomorrow at 2:20pm which is not ideal as I have an online exam at 9am

  • Dorchesterblue
    John Jones (@Dorchesterblue) reported

    @virginmedia your customer service is pathetic, 30 minutes on chat waiting for a response….zilch, nada , nothing , zero.

  • m1k3ydan
    Haynsie (@m1k3ydan) reported

    @virginmedia my broadband is down once again in rg6, says it’s suppose to be up at 6pm, now it’s 8pm!! Now having to use my 3G more than normal, will you be reimbursing my 3G cost? #annoyed