1. Home
  2. Companies
  3. Virgin Media
  4. Worthing
Virgin Media

Virgin Media outages and service status in Worthing, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Worthing, including 7 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 15, 11:41 AM GMT+1.
  • 63% TV (63%)
  • 25% Internet (25%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Worthing come from postal codes BN11 , BN13 and BN14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

CityProblem TypeReport Time
Worthing TV 50 minutes ago
Brighton TV 21 hours ago
Brighton TV 22 hours ago
Worthing TV 23 hours ago
Brighton TV 23 hours ago
Worthing Internet 23 hours ago

Nearby cities with recent reports

Brighton

11 recent signals

21 hours ago
Hove

2 recent signals

1 day ago
Lancing

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia It’s not working. You’re welcome to call me. I’m quite friendly

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • sara_saehasti
    Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

  • sami_chanchan
    Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • MarkCherrie
    Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • oldfootballprog
    OldFootballProgramme (@oldfootballprog) reported from Worthing District, England

    @virginmedia Worthing BN11 seems to be down

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service

  • KayleighBlaker
    Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DavePea15343212
    Dave Pearce (@DavePea15343212) reported

    @virginmedia virgin tv go app now not working as was using as a work around

  • jayneycee
    Jayne Catherall (@jayneycee) reported

    @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia VM CONNECT APP is constantly crashing not allowing me to sign in

  • DumitruLangham
    Dumitru Langham (@DumitruLangham) reported

    @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

  • Marie_0612
    Marie Buttriss (@Marie_0612) reported

    @virginmedia hey, when will there be an update about the tv issue? Mines still not working….

  • YngZoey
    Zoey (@YngZoey) reported

    @virginmedia is there a issue with landlines, can’t recive calls or make them?

  • STEMbySTM
    STEM by STM (@STEMbySTM) reported

    @virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.

  • MartynDunnett
    Martyn D (@MartynDunnett) reported

    @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)

  • ClassicSoulDJ
    Shorty (@ClassicSoulDJ) reported

    @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

  • FootittAnt
    Ant Trevers-Footitt (@FootittAnt) reported

    @virginmedia ITV still down