Virgin Media outages and service status in Worthing, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Worthing, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 29, 7:17 PM GMT+1.
- Internet (50%)
- TV (33%)
- Phone (17%)
The latest reports from users having issues in Worthing come from postal codes BN11 and BN14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
TV | 17 hours ago |
|
Worthing
|
TV | 18 hours ago |
|
Brighton
|
Phone | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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David (@DKarunda) reported from Brighton and Hove, England@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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🏳️🌈 #SociallyDistancingRick 🏳️🌈 (@richardscovell) reported from Brighton and Hove, England1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Junior (@wavell_mark) reported from Hove, England@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandThank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
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Simon Rusbridge (@SimonRusbridge) reported from Worthing, England@virginmedia Any idea when issues in BN14 will be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Master Roshi (@MasterRoshi1667) reported@MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.
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Richard D G Cox (rcox.bsky.social) (@RDG_C) reported@virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.
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William (@William232393) reportedI had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.
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Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?
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Cakes6G | Art on Objkt (@Cakes6G) reported@CheekyVic @virginmedia That's why I left years ago, awful customer service, awful products.
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G C (@cluer_graham) reported@GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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David Green (@Daveboy1972) reported@CheekyVic @virginmedia sky just as bad i had fault on broadband did all tests phoned number spoke and screamed at 4 robots before i got a human who was more worried about selling me a mobile
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Our Electric World (@O_E_W) reported@TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?