Virgin Media Outage Report in Worthing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Worthing come from postal codes BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Sutherland
(@Gotham68) reported
@virginmedia Every time I try to check it it comes up with either a technical error, or asks me to sign in when I’m already signed in. WiFi keeps dropping, done everything, reboot, check wires and box no issues there, signal strength has gotten so bad I’m using my phone data more
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QuarterPastThree
(@QuarterPast_3) reported
@virginmedia Oh look! The same. My internet has dropped at least 3 times EVERY day for 10 days!!! Fix your network!!!
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Ash
(@Hash1981) reported
@virginmedia It's pointless to call you guys over the weekend as a)I am waiting for a VERY LONG TIME to get through to anyone and B) your colleagues never put me through to a UK call center and are very patronising and Stead fast refuse to acknowledge the problems.
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Phil Marsh
(@marshp42) reported
@virginmedia #virginmedia Hub 3 only supports WPA2 when will Virgin swap out for routers supporting WPA3 Personal is the newest, most secure protocol currently available for Wi-Fi devices. It works with all devices that support Wi-Fi 6 (802.11ax), and some older devices too.
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Bobby Linkson
(@BobbyLinkson) reported
@virginmedia 14 hours past your 2:35pm estimated fix time and still no fix, full of empty promises, and as for your compo procedure, it’s near impossible to register a loss of service without calling!!
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @dishoneste Or get someone other than a minimum waged teenager sitting at home or in India telling me I'm wrong and imagining there's a fault as it's not showing up on their screen. Complaints are worse and they offered me compensation, didn't pay then closed down the complaint.
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Finchy
(@william82025418) reported
@virginmedia It’s ok this morning, was very slow last night.
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Anne
(@anneb245) reported
@virginmedia Fee for tech help with our computer, one upfront fee and then monthly - we refused as knew it wasn't our computer, we knew it was a prob with Virgin which suddenly resolved yesterday.
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Gail Maxwell
(@TawnyOwlGM) reported
@virginmedia shocking handling of a complaint- you don’t ring back and then email to say the complaint is resolved. No it isn’t! Customer service is atrocious!
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Ruth Gibson
(@Ruthgibson2000) reported
@virginmedia I have done and it says that there are problem. I’m zoom meetings until 4.30pm! Wondering when it will be stable again!