Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
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Sam Ballard
(@619Ballard) reported
from
Littlehampton, England
@bobster76 @virginmedia Maybe their WiFi is down 😂😂
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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Katie ⚔️
(@katestar) reported
from
Worthing, England
@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
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Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia I’ve just been kept on hold for 40 minutes before finally speaking to a very rude and brusque operative who spent 5 minutes asking me to check the cables I’d already checked (I’m not stupid) before hanging up on me. Problem still not resolved. Appalling.
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Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
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Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
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Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
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END OF LEVEL BOSS
(@EL_FLOREZ_) reported
from
Brighton and Hove, England
@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
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Mike Coombes
(@mike_the_frog) reported
from
Shoreham-by-Sea, England
@virginmedia He said that the box needed replacing but didn’t have time to do it. My TV is unwatchable and your customer service is shoddy.
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Vicky Leech
(@vickyleech75) reported
from
Littlehampton, England
@virginmedia Could not offer services at new address so contract cancelled-now telling me I owe £200 & will send bailiffs round-despite murmurous phone calls to get this sorted & raising an urgent complaint 6 wks ago. Have taken advice from @Ofcom and @CISASUK Utter disgrace.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Clare Taylor
(@clareypoos) reported
from
Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dave_aspey
(@DaveAspey) reported
@virginmedia Spoke to 3 people this morning. 1st person ran all the usual checks and told me I need booster pods. 2nd person tried to sell me a phone contract. 3rd person just sounded very confused and kept trying to do the checks I’d done at first. Poor.
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Bep Dhaliwal
(@thrivebep) reported
@virginmedia I’m a residential customer as I didn’t have faith in the service having been a Virgin customer before but we were assured the service had been improved. I thought I’d try residential before I moved to business and it’s a shocker! Not in a good way
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Bongo_trance
(@Bongo_trance) reported
@virginmedia serious Internet issues for days now. Laptops just saying 'no Internet' despite full signal, continued dropping out and cannot work from home. What a terrible service you are providing. Continued problems.
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Steve Froggatt RVM
(@FroggattSteve) reported
@virginmedia I have not had any service since Friday, the engineer came out yesterday and “fixed” it said it would come on at 15:00, still no service, so day 6
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Ross Houlton
(@Rosshoulton) reported
@virginmedia Sorry, I was sent to this previously. It states a complete loss of service, my broadband system is struggling to go more than 60 seconds without a prolonged timeout and the latency (the 'ms' value) can be into the 1000's. What's the issue? Because all the checks say I have none.
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Nöɱҽɳlooɳყ 🇺🇦🏳️🌈🇪🇺🌹😷💉💉💉❤️💜💙
(@nomenloony) reported
@virginmedia "you're account is in credit, we won't be taking a payment this month". Takes £137 anyway. Don't bother guys, I'm recalling the direct debit and cancelling it. We might also cancel you. I think that's a pretty big breach of contract from your side...
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Jessica
(@JLepore29) reported
Another day working from home made impossible by @virginmedia - no connection, followed all troubleshooting, a useless impersonal bot on the help line, no resolution. Any recommendation for other providers?
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Andy Hulbert
(@andy_hulbert) reported
@virginmedia How do I arrange to have my old hub upgraded as it delivers poor WiFi. I've tried to to get in touch using online chat, but it doesn't seem to be working
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Steve B
(@stevetriner7) reported
@virginmedia I can join a webchat at 2.00 pm. But I will need to take time out of work. If the #virginmedia webchat doesn’t actually progress the issue and is a further waste of my time, it will be included in my #complaint to @Ofcom. I don’t need apologies, I need broadband and compensation
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Jordan Hall
(@JordanHall_dev) reported
Hey @virginmedia again. Finally wanted you to install at my own house. Don't expect to be disrespect and told "your lucky im at ******* working" repeated at me because he rude.