Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 01/14/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • ATS_Spencer Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeilaWhitworth Leila Whitworth (@LeilaWhitworth) reported

    @virginmedia Why don’t you discontinue it? That’s down to you.

  • stevegsimpson Steve Simpson (@stevegsimpson) reported

    @superdog1984 @virginmedia Ours has been crap for ages, ended up having to buy one of those signal boosters, still not great.

  • AEBrocklehurst Anna Elise Brocklehurst (@AEBrocklehurst) reported

    @virginmedia All 6 times it has been issues in the area. Whether it’s the whole area or just our house this isn’t an acceptable level of service, especially when people are working from home and rely on the internet.

  • Olivial44600717 Olivia_louise (@Olivial44600717) reported

    @virginmedia It says there's no known issues supposedly, it was working fine a few days ago and last night. Before 6am

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia Was on the phone to virgin the Philippines CallCenter but the lady put the phone down

  • Ireallyamcam Cameron Ward (@Ireallyamcam) reported

    @virginmedia 4/4 - Dongle team man said he’d check with another team about the first credit check and call us back. - I asked about call back time scale and he said 2 hours. That was yesterday (16th) at 7:20pm. Please advise. We would like to arrange the temporary dongle solution ASAP. Ta

  • debbie_winfield debbie winfield (@debbie_winfield) reported

    @virginmedia Appointments have been arranged to fix the problem and haven’t been attended at all. Staff have lied repeatedly to myself and other customers on my street.

  • LMorr89 Luke Morrison (@LMorr89) reported

    @virginmedia Yes it was explained AFTER I signed up to your services, why wasn't it explained during the application process is it because you know people won't sign up otherwise? Terrible customer service!!

  • Ontariofella Richard - Entrepreneur & leftie 🇨🇦 🇲🇺 (@Ontariofella) reported

    @virginmedia @Ireallyamcam Everyone calls at 8, because Virgin advise customers to. I had terrible trouble when I was in UK. You need more staff.

  • bigmanonlol Knock knock... (@bigmanonlol) reported

    @virginmedia struggling to work from home for the last 2 days. Seems to be a lot of packet loss, I keep losing connection every few seconds. There are no known issues in my area. Please help?