Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Wi-fi | 3 hours ago |
|
Brighton
|
Total Blackout | 10 hours ago |
|
Brighton
|
TV | 10 days ago |
|
Brighton
|
15 days ago | |
|
Worthing
|
TV | 18 days ago |
|
Worthing
|
Wi-fi | 19 days ago |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, EnglandSo far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Junior (@wavell_mark) reported from Hove, England@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@Dean48632870) reported@VirginMediaIE ******* absolutely disgusting service. When it’s good it’s good, really good… but connection drops 7-8 times per day. It’s a real shame I can’t avail of sky in my area. Moving home soon so fingers crossed I can tell virgin media to go do one.
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James (@jamesh220279) reported@RuaTrindade @roblawfield @RacingTV And another thing subscriber's on Virgin Media have NO access to the Extra service.
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Michael Shepherd (@mikeshep01) reported@virginmedia sick of your company. Recently renewed on your top package.. Internet, still awful / booster boxes supposedly to be sent weeks back not sent / 1 of the 2 boxes suddenly died. Sky here i come. Would recommend virgin to noone
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia While we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.
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helen kirk (@hjk27uk) reported@electronicarts Virgin Media are incompetant twits & have killed my ancient email address. They can't fix it, & I can't access my EA Origin Account without a verification link being sent to that e-mail. I seem to be at an impasse. Your online help doesn't help! Any ideas please?
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported@virginmedia Your company cannot just decide someone is their customer and invent a contract for services that do not exist and then send bills for hundreds of £s and demand £75/month. The error has been pointed out innumerable times but no action is taken, merely threats and rude phone calls
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Lure-Me-in (@LeeLullaLee) reported@virginmedia I've never tried wired as the modem is in a different room.
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Arlene (@EdinburghKitty) reported@virginmedia you sent me a new hub 5 on Monday. Today I got a text saying you've activated it and now my old hub doesn't work. I've connected the new hub and there's a fault. Was told I'd get a call from an engineer within 4 hrs and haven't. Please reactivate my old hub asap
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Elton Tusk (@EltonTusk) reported@Ghost_In_Exile @virginmedia Why we are on the subject of complaining about atrocious customer service. I've been waiting about 5 months to get my faulty @Samsung TV repaired or replaced.