Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11 and BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Worthing, Brighton and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Martin
(@Martingary73) reported
@VirginMediaIE DAY 7 and still no solid response from Virgin Media. No Internet or TV since Xmas Eve, to be told nobody will be available until January 13th. Pathetic service. Agents LIE to get rid of you. This is SOME company you're running @richardbranson . Kids Xmas ruined.
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Alana williamson
(@alana_w_x) reported
@virginmedia just wondering how much longer there’s going to be broadband issues in ML6 area?
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Daniel Brown
(@DanBrown92_) reported
@virginmedia I tried getting through 5 times last night but kept getting hung up on and the text service keeps putting me through to a bot all the time.
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Lemonhunny (Lesley) 💉💉💉💙💙
(@Lemonhunny) reported
@splootman @SkyNews @virginmedia £29.50 up to £44+ - broadband only; no phone, no tv. We just signed up with a local company that will give me 145mbs for £22 a month, bb only, through Fibre City, which we've had installed for at least 5 years, but never used.
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E-C
(@ECBtweeting) reported
@virginmedia Thank you team. The box has now restarted by itself, no warning Something is not quite right today. (It did also restart last night but I thought it was an emergency update) Will come back later to see if it solved anything Annoying
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Kate Goodwill
(@Katy1207L) reported
@virginmedia May I also ask why it is so difficult to log a complaint?
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Lizzie Knights
(@lizadelic) reported
@virginmedia I’ve been calling your customer service number for technical support for weeks and it will not connect me to a human! How can I get help with my parents broadband urgently? This is not ok.
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Lizzie Knights
(@lizadelic) reported
@virginmedia I’ve been trying to call your customer service number for weeks for technical support for my parents broadband & it keeps hanging up. How can I speak to a human to get it sorted ASAP? This level of zero service is not ok.
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Chan
(@fitzherbertchan) reported
@virginmedia has the service gone off again?
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Beryl
(@Beryl11943965) reported
@virginmedia @SouthamptonFC Don't go Virgin....we've had no service since 23rd. Came on for a day and now on New Year's Eve we off again and told the 6th January. 2 weeks of no Internet, no landlines, no TV.