Virgin Media outages and service status in Worthing, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- TV (68%)
- Internet (23%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Worthing come from postal codes BN11 , BN14 and BN13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Churchlard (@churchlard) reported from Sompting, England@virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Phil (@palewis1) reported from Worthing, England@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England@virginmedia This link doesn't work
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shelton (@CBTwizard) reported@OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.
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dEBT shredder (@andybearz) reported@virginmedia Ok but I’ve watched it all on firestick so might help others but not me 👍🏻
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Ailsa (@Ailsa56202286) reported@virginmedia I have had 3 conversations with your representatives on the phone in the last week promising a change on my account/ complaints email and none of them have followed through? Is anyone else finding the virgin media team to be totally USELESS. Will never be using again
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Robert Cashin (@robert_cashin) reported@virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.
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Mathew (@Mattyamc) reported@OliverGMcManus @virginmedia Every broadband company has a minimum speed they must deliver, if there failing then you are well within your rights to cancel. Call citizens advice, they have professional lawyers that will speak to them for you and trust me they will kick them in the nuts while there at it.
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Chezza O (@LonelyLondoner) reported@virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected
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Emma Spurdle (@EmmaSpurdle) reported@virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!
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Dil A (@superluvdub) reported@virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia
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Melina Kakoulidis (@MelinaKakoulid7) reportedI staff @virginmedia customer services have taken leave of their senses. I called and the lady asked me how much is your bill every month as part of the verification process I said £27 a month she asked for my email address which I gave and she again asked for my price?
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Scarlett Shaw (@ScarlettShaw) reported@virginmedia Unless you’re going to assist me in fixing your software updates, I don’t see what you can do. But it’s a big problem not being able to rely on your box to record what I’ve asked it to because your constant software updates keeps wiping them.