Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Shoreham-by-Sea, Burgess Hill, Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rose
(@rose63uk) reported
@virginmedia Yodel , waited only all day Saturday again as stated out for delivery never came , tv runs off wifi and phone signal in house bad also WiFi needed for my job
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ibouuuuuuu
(@mxskiii) reported
@Hxlsxm @virginmedia So so bad 😩
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Lana
(@lanaferntattoo) reported
Just had the most appalling service from @virginmedia - £60 “disconnecting/discontracting” fee to leave (leaving because I couldn’t afford the service). People can’t afford this kind of bullshit from a multibillion£ corporation. You should actually be disgusted with yourselves.
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Harry
(@harryjc96) reported
@virginmedia when will PlayStation users be able to access the PlayStation network using your services any ETA on a fix?
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Caroline
(@kiwiandkermit) reported
@lynsey1878 @virginmedia Same, I’m in L33 and it’s consistently going down
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rocket_the sprocker
(@Superpuffi14) reported
@virginmedia Hi, my bill changed but was still charged the old price debited today. I got email confirmation that my next bill would be only on 3rd November and that would be in credit due to internet connection issues. Why did I get charged today?
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Louise Gilvary
(@lougilv) reported
@virginmedia you really need to sort your website out! Can’t take payments for over a week now, can’t view statuses online……really poor from an already over priced service!!! 😡😡
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Éire_Speaks
(@PCRepair5) reported
Looks like @VirginMediaIE and @virginmedia UK have gone down simultaneously!! Wow what a nightmare. I'm away at the moment and I was running my server back home and wanted to watch remotely. Very nice indeed. Any chance of an update on things? #virginmediadown #VirginMedia
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Rich Powell
(@MrRichPowell) reported
@virginmedia I’ve spoken to them three times. They mask a router charge as a “set up fee” for retaining me as a customer. To keep my business you wish to charge me a fee!? Poor retention practices. New providers wouldn’t charge.
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Ibbo
(@barnetb123) reported
@Angela_Griffin @virginmedia Would never go with Virgin I’m afraid, customer service terrible, sorry you didn’t want to hear that🤩