Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Lancing, and Burgess Hill.

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Helen Kellar (@helenkellar) reported 3 minutes ago from Brighton and Hove, England

  @virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia

• 
  Gary Pleece (@garypleece) reported 7 minutes ago from Brighton and Hove, England

  @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

• 
  Alternative Ageing (@alternativeage) reported 9 minutes ago from Brighton and Hove, England

  @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

• 
  Angel sirius (@Angelsirius1) reported 19 minutes ago from Worthing, England

  @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

• 
  Brian Roe (@indiointernet) reported 20 minutes ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  David (@DKarunda) reported 28 minutes ago from Brighton and Hove, England

  @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

• 
  OldFootballProgramme (@oldfootballprog) reported 28 minutes ago from Worthing District, England

  @virginmedia Worthing BN11 seems to be down

• 
  Dean Ayass 💙 🇵🇸 (@DeanAyass) reported 29 minutes ago from Shoreham-by-Sea, England

  @MontyWanty @virginmedia Never said it was!

• 
  Sami Channon (@sami_chanchan) reported 30 minutes ago from Brighton and Hove, England

  @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

• 
  Keri Kennedy (@beadyface) reported 38 minutes ago from Hove, England

  @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

• 
  TheGreyAmbition (@GreyAmbition) reported 39 minutes ago from Brighton and Hove, England

  9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

• 
  Charles Brittain (@CharlesB2T) reported 40 minutes ago from Burgess Hill, England

  @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

• 
  Richard Williams (@5waysRichard) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  Brian Roe (@indiointernet) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

• 
  Kayleigh Blaker (@KayleighBlaker) reported 44 minutes ago from Worthing, England

  When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

• 
  Tom Pritchard (@tommyp2222) reported 46 minutes ago from Worthing, England

  @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

• 
  JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported 46 minutes ago from Brighton and Hove, England

  @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

• 
  Danny Williamson (@Sacto_King_UK) reported 50 minutes ago from Worthing, England

  @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

• 
  Anne Webb (@AnneWebb777) reported 50 minutes ago from Brighton and Hove, England

  @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

• 
  Anne Webb (@AnneWebb777) reported 52 minutes ago from Brighton and Hove, England

  @virginmedia @briamjam Here to help??? Is this a joke?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skids (@drdjmarks) reported 2 minutes ago

  I've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.

• 
  liam (@liamsimo95) reported 3 minutes ago

  @virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?

• 
  JC (@SaffaJC) reported 5 minutes ago

  @virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok

• 
  steve smith (@true_faith586) reported 6 minutes ago

  @virginmedia Nigh on impossible to get through to your customer services. Agreed a new much cheaper broadband deal with you earlier in the year but I'm STILL being charged the OLD price for the OLD deal 😡

• 
  Mark Swinglehurst 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Swinney_10) reported 6 minutes ago

  @virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker

• 
  Paul Hulse (@paulpresenteruk) reported 9 minutes ago

  Can’t believe the amount of intermittent issues of late with @virginmedia it’s really not acceptable at all!

• 
  Peter mcclurg (@peter_mcclurg) reported 11 minutes ago

  @virginmedia I am assuming there will be refund credited to my account as this issue has been ongoing for over 21 days. It is utterly dreadful service and so frustrating.

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 13 minutes ago

  @virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you

• 
  Jon Phillips (@JonPhil86828440) reported 14 minutes ago

  Of course my @virginmedia service goes down when I am trying to watch Roland Garros!!!

• 
  Lee (@leemanchester05) reported 19 minutes ago

  @virginmedia Internet has been down for a few hours in Salford, hope it’s getting fixed soon!!