Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN14 and BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
||
| Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Una Bawn 💙
(@unabawn) reported
@virginmedia I needed a break from Virgin today, my stress levels are too high and then you decide to close the complaint!
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Sabrina De Courcy
(@SabrinaDeCourcy) reported
Internet off and on all day and @virginmedia saying there are no problems on my area and sending me on a never ending loop of resetting the hub through an AI chat. Already lost work today and no idea if it'll work tomorrow. How do get to actually talk to someone with answers?
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lauretta watson
(@LWatsonlauretta) reported
@virginmedia hello I don't know what happened to your service is appalling, catch up and Internet is down for over a week, try 150 kept on hold for ages, get your act together or I'm off had enough!@
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John Rymell
(@RymellJ) reported
@virginmedia No, they will not accept it without a returns bar code from my phone. I have tried. There is no option for select return to Virgin on the drop down list on the collect plus website. Plenty of other vendors but not Virgin.
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Tooting1977
(@tooting1977) reported
@Hammer11Run @virginmedia The fact that it's taken 6 people and four different departments to identify that the remote needs replacing is ridiculous but totally sums up Virgin! What a joke of a company! It's too large and needs to be broken up!
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Una Bawn 💙
(@unabawn) reported
@virginmedia No, said I need a break from the stress you are causing us!!! My husband is shaking at the insensitivity of it all. We will contact you when we've had a chance to calm down so tomorrow.
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Una Bawn 💙
(@unabawn) reported
@virginmedia No, you don't understand, if you or any of the staff did they've have stepped up by now and they haven't. Instead we have a closed complaint and no internet. Please don't ever say you understand because you don't!
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Callum Smith
(@daddycally) reported
@virginmedia Not really but we have Internet, basically got a reply back saying because we have that other contract we can't have the deal I sorted out through currys pc World. Honestly it's just a big mess up. As no matter who I speak to no one can help.
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Mark Pimblett
(@mark_p1973) reported
@virginmedia And it's gone AGAIN Just started to catch up on an afternoons work for my customer and off it goes This really is poor of the highest order What am i paying for? An Internet service that goes to sleep most afternoons and now fancies a nap after tea as well
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Jeremy_D
(@Jeremy_S_D) reported
@virginmedia No. Frankly I don’t have the time. Also not really interested in exercises or explanations - would prefer the service I have paid for. BTW - WiFi has gone again which is going to make catching up on work even harder.