Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Perfect Pub Quiz
(@PerfectPubQuiz) reported
@virginmedia I’ve spoken to the driver and the van has been moved. Why are you so eager to get your fellow workers into trouble?
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Donald Greig
(@DlanodGierg) reported
@virginmedia His wife has very poor health and they need their phone which is now on VOIP.
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Charlie
(@charlifriday) reported
@virginmedia Hi John, the poor customer service we have received & trying to track the delivery of our equipment! I’d love to actually speak to someone on the phone about this who is in the UK and won’t lie to me! We haven’t even started our contract and we have had this poor experience!
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David Johnston
(@the_real_dave_j) reported
@vmbusiness are you having service issues in TW2? We've had a bump connection for ~48 hours now
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Hamayoon Sultan
(@timesarrow01) reported
Hello @virginmedia. I've had total service loss for close to the last three weeks; yet two engineer appointments and a new cable later and still nothing. Please help!!!
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Angharad Cloney
(@AngharadCloney) reported
@virginmedia my internet is down and it's not an issue with my hub as other locals are having issues too. Can you advise whether there's a problem in the area, or how to report one? Your site seems to suggest everything is ok when it clearly isn't. Thanks!
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Claire Bullock
(@ClaireB09418242) reported
@virginmedia Hi there looking to cancel as you don’t provide services at my new property
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Joel Cornelio
(@JCorn360) reported
@virginmedia We have tried that link multiple times. It's only a temporary fix. It just tells there are 'connection issues in your area'. The wifi then works for a few days, and then it's screwed back again.
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Donald Greig
(@DlanodGierg) reported
@virginmedia In the last week, the VM team on WhatsApp have promised 3 times to get a manager to call me but these calls never happen. Been a customer for >30 years and never had service like this.
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Raising Moonbows
(@raisingmoonbows) reported
@virginmedia That for understanding what is happen with fix, doesn't explain how I'm suppose to work with no broadband and due to health I can not go in office. I'm paying you guys £67 and not getting anything. I asked you guys to provide a mifi until you fixed and you were going to charge me