Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

City	Problem Type	Report Time
Brighton	Phone	5 days ago
Worthing	Internet	15 days ago
Hove	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Danny Williamson (@Sacto_King_UK) reported 2 minutes ago from Worthing, England

  @virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237

• 
  Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported 2 minutes ago from Sompting, England

  @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

• 
  Sara (@sara_saehasti) reported 4 minutes ago from Worthing, England

  @virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant

• 
  Gary Pleece (@garypleece) reported 5 minutes ago from Brighton and Hove, England

  @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

• 
  Gary Pleece (@garypleece) reported 12 minutes ago from Brighton and Hove, England

  @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

• 
  Sami Channon (@sami_chanchan) reported 14 minutes ago from Worthing, England

  @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

• 
  Brian Roe (@indiointernet) reported 21 minutes ago from Brighton and Hove, England

  Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

• 
  TheGreyAmbition (@GreyAmbition) reported 24 minutes ago from Brighton and Hove, England

  Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

• 
  Brian Roe (@indiointernet) reported 31 minutes ago from Brighton and Hove, England

  @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

• 
  Elliot Tinton (@etinton) reported 32 minutes ago from Shoreham-by-Sea, England

  .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

• 
  chris rose (@barbados10) reported 43 minutes ago from Shoreham-by-Sea, England

  @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

• 
  Richard Williams (@5waysRichard) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  Brian Roe (@MrBrianRoe) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

• 
  Danny Williamson (@Sacto_King_UK) reported 45 minutes ago from Worthing, England

  @virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling

• 
  Gary Pleece (@garypleece) reported 50 minutes ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Gary Pleece (@garypleece) reported 55 minutes ago from Brighton and Hove, England

  @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

• 
  richard hocking (@rhock1979) reported 55 minutes ago from Shoreham-by-Sea, England

  @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

• 
  Scott Hortop (@scotthortop) reported 57 minutes ago from Brighton and Hove, England

  @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

• 
  Sami Channon (@sami_chanchan) reported 59 minutes ago from Worthing, England

  @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

• 
  Anne Webb (@AnneWebb777) reported 59 minutes ago from Brighton and Hove, England

  @virginmedia @briamjam Here to help??? Is this a joke?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vik Chauhan (@chauhanvik) reported 6 minutes ago

  @virginmedia I am trying to cancel an engineer appointment but it isn’t working. Can you cancel it for me please

• 
  Nicola James (@nicolajames38) reported 13 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  vicki wright (@vickiwright77) reported 15 minutes ago

  @virginmedia please can I have an update on service status in RG31 6

• 
  Jane Bissell (@BissellJane1) reported 17 minutes ago

  @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

• 
  Jamboy (@briamjam) reported 23 minutes ago

  Just to.let you know I have successfully agreed a new contract with you happy with the result and over-the-years haven't had any major issues,touch wood of course @virginmedia

• 
  Mark senior (@Msenior89Senior) reported 23 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Yvie777 (@Yvie777) reported 28 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 29 minutes ago

  @virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise

• 
  ChrisBtw (@ChrisBtw___) reported 29 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  APTS Archive (@APTSArchive) reported 30 minutes ago

  @virginmedia we notified you in early July that we would be moving on 31st. You deemed our new address as unserviceable & therefore there would be no early termination fee & to return the kit to you. I have made in excess of 10 phone calls with your moving home team - amount to several hours getting contradictory information every time I've phoned, depending on who I spoke with. On Wednesday you took £1,070 from our bank account, causing us to become overdrawn, despite assurances from your moving home team that there was an extension on our account in order to give us time to return the kit, & no early termination fee would be charged. The kit was returned to you on Wednesday morning. Upon phoning yesterday (yet again), I was dealt with someone that might as well have been a robot, he's inability to listen & constant repeating set phrases over & over again was of little help & particularly annoying. You have made the issue of moving home particularly difficult and stressful, which for a company of your size I find inexcusable. I emailed your moving home team on Tuesday & yesterday yet have still not received a reply, despite being told in a phone call my email would be dealt with as a matter or urgency! I'm resorting to public exposure in the vain hope there will be some action & you will expedite this matter.