Virgin Media Outage Report in Worthing, West Sussex, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Worthing come from postal codes BN14 and BN11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Worthing, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 5 days ago |
|
Brighton
|
10 days ago | |
|
Worthing
|
TV | 13 days ago |
|
Worthing
|
Wi-fi | 14 days ago |
|
Worthing
|
Internet | 16 days ago |
|
Brighton
|
17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
-
David (@DKarunda) reported from Brighton and Hove, England@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
-
Simon Rusbridge (@SimonRusbridge) reported from Worthing, England@virginmedia tv and WiFi down in BN14?
-
Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
-
Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
-
richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
-
Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
-
-
Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
-
Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
-
Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England@MontyWanty @virginmedia Never said it was!
-
Simon Rusbridge (@SimonRusbridge) reported from Worthing, England@virginmedia Any idea when issues in BN14 will be fixed?
-
Sami Channon (@sami_chanchan) reported from Brighton and Hove, England@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
-
Lee Garrett (@mrgarrett100) reported from Worthing, England@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
-
Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
-
Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
-
Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
-
Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
-
JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
-
Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
-
Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ʎǝןsɐǝq pıʌɐp (@beasled) reported@virginmedia Down again yesterday and again today. Any known issues in B75? Not feeling we are getting a good service at the moment, and working from home is proving very difficult.
-
Helen Cube (@harukababette) reported@virginmedia The complaint I have raised is about how difficult it is to get help from @virginmedia with an issue for a service that customers pay for so there is a certain irony in this reply. I appreciate you reading my message and replying, thank you.
-
Wasim (@W_A_S_1_M) reported@virginmedia Well it's back on now obviously but this is my notice that I want my service cancelled & will be moving to a different provider. Too expensive & not the best customer service.
-
JMC (@JMC_17) reported@virginmedia your customer service is the most of any company I have ever dealt with. treat customer's like idiots. #virginconmerchants @richardbranson
-
Mcginty (@mcginty46) reported@virginmedia Customer services said there was no engineer booked out?..my wife has the confirmation txt on her phone..it also says if we fail to show for the appointment we get charged £25...so can i expect the same to apply to your lot..also my lost day at work needs paying for?????..
-
Liz Cannings (@zil75) reported@virginmedia For the one film I purchased Elvis ... also discovered one I had bought ages ago and hadn't watched yet also doesn't have it as she got me to check ..I've also googled it and it says the tivo box and store don't support subtitles.
-
Tom Clarke (@TomClarkus) reported@virginmedia the last three afternoons our v3 box has gone down, failing to get broadband signal and flashing green. Nothing I do helps but it seems to have randomly started up again late evening - is it the heat? How do I contact tech help?
-
Mcginty (@mcginty46) reported@virginmedia Literally that there was no faults found and that they wont be sending an engineer out to rectify the problems unless we want to pay £200+...basically just get on with it...ridiculous...asked about cancelling but you want more money for that...joke..
-
Sharina (@_sharina___s) reported@virginmedia I’ve done that. It doesn’t work. Someone clearly has control on my router. Your customer services won’t reset it either. Again the conversation is recorded. I need this sorting asap otherwise I’ll take it further
-
Henna Hamid (@Henna_H2) reported@virginmedia Nearly 2 months after signing up, I still have no internet. Every time I call to get an reason or a new appointment I am given false promises and a new date. Then it gets cancelled the day before..again! Worst customer service ever !!!