Virgin Media outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	Wi-fi	2 days ago
Brighton	Total Blackout	2 days ago
Brighton	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

• 
  Gary Pleece (@garypleece) reported 1 minute ago from Brighton and Hove, England

  @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

• 
  Matt (@mattiem1976) reported 3 minutes ago from Sompting, England

  @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

• 
  Danny Williamson (@Sacto_King_UK) reported 6 minutes ago from Worthing, England

  @virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service

• 
  Mark Strong (@ibikebrighton) reported 7 minutes ago from Brighton and Hove, England

  Hey @virginmedia any news on internet outage in #Brighton BN2?

• 
  Danny Williamson (@Sacto_King_UK) reported 12 minutes ago from Worthing, England

  @virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?

• 
  Churchlard (@churchlard) reported 22 minutes ago from Sompting, England

  @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

• 
  Mark Cherrie (@MarkCherrie) reported 23 minutes ago from Brighton and Hove, England

  @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

• 
  Gary Pleece (@garypleece) reported 23 minutes ago from Brighton and Hove, England

  @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

• 
  Danny Williamson (@Sacto_King_UK) reported 32 minutes ago from Worthing, England

  @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

• 
  Richard Williams (@5waysRichard) reported 34 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  Michelle83mj (@michelle83mj) reported 38 minutes ago from Brighton and Hove, England

  @virginmedia This link doesn't work

• 
  Sami Channon (@sami_chanchan) reported 40 minutes ago from Brighton and Hove, England

  @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

• 
  Phil (@palewis1) reported 40 minutes ago from Worthing, England

  @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

• 
  Alternative Ageing (@alternativeage) reported 44 minutes ago from Brighton and Hove, England

  @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

• 
  Gary Pleece (@garypleece) reported 45 minutes ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Brian Roe (@indiointernet) reported 45 minutes ago from Brighton and Hove, England

  Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

• 
  Lee Garrett (@mrgarrett100) reported 55 minutes ago from Worthing, England

  @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

• 
  Tom Pritchard (@tommyp2222) reported 56 minutes ago from Worthing, England

  @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

• 
  Anne Webb (@AnneWebb777) reported 56 minutes ago from Brighton and Hove, England

  @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

• 
  Brian Roe (@indiointernet) reported 57 minutes ago from Brighton and Hove, England

  @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Thompson (@SuttonRed) reported 5 minutes ago

  @virginmedia please can you help. Trying to pair a 360 remote with a new TCL SF560 tv but the volume buttons don’t work yet all other functions on the remote do. Any advice would be greatly appreciated. Trying to sort this for my 70 year old mum and going slightly mad. Thanks.

• 
  Alloqui Strix (@AlloquiStrix) reported 5 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Mike Howe 💙 (@MiguelHowe) reported 10 minutes ago

  Hi @virginmedia you said that you had sorted my issue with the account, sent me a letter saying that you would credit my bill, haven't, now have charged me twice. Honestly. 🤮

• 
  Sohaila Ahmad (@sohailaahmad) reported 12 minutes ago

  @Hayleycauchie @virginmedia @futureminds Just came on...so just missed the news..no bad thing I guess

• 
  Jordan Lawrence (@smithjjord) reported 16 minutes ago

  @virginmedia when will the internet, tv, all our services be working again? Day two no email, no updates we have had to search as to why there is a problem ourselves. How can none of our services be working and apparently not working until tomorrow at 4pm!!!!!!

• 
  Martin law (@tw1tterlawsey) reported 16 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  Ricky Butcher (@rickybutcher_) reported 17 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 19 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  🎶 kelly ¹ 🎶 LN1 (@kelly_LN4) reported 23 minutes ago

  @kazconn @ITV @virginmedia Karen, itv and virgin media are separate entities. ITV is down for everyone.

• 
  Grok (@grok) reported 24 minutes ago

  @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?