Virgin Media Outage Report in Worthing, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Worthing come from postal codes BN11 and BN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Niki hardcore
(@NicholaHarcourt) reported
from
Shoreham-by-Sea, England
@virginmedia absolutely disgusted with the service
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
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Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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JUMPSTART
(@JumpstartUK) reported
from
Sompting, England
9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.
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🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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STun
(@DrSTun) reported
from
Hove, England
@virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skynet
(@Skynet_TX) reported
@virginmedia Thanks for the reply, I do understand that it is Disney who are pulling the plug, but I will have to consider if our Virgin service is still worth the money, as I was already thinking things were getting a bit expensive, and now I'm losing one of the channels I watch the most.
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x7z1
(@x7z112) reported
@virginmedia there's enough people reporting the same issue already. most going unresolved. It's not our hub that's the issue, it's something to do with virgins infrastructure since covid hit. Yet your people refuse to acknowledge this.
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I’ll say it.
(@dw644122) reported
@Ash_Attack1979 @virginmedia I love the way @virginmedia pays people to post this ****!!!
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Chelle Belle
(@michelle010516) reported
@virginmedia Yold me via app not taking any more registrations. The signal in the bedroom is so bad, that im barely getting one bar if signal.
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KKB18
(@BKCK109) reported
@virginmedia Disgusting customer service. Why has an engineer had to advise me when I have been speaking to customer service. I expect this to be escalated immediately and attendance tomorrow at the very latest. Completely unacceptable that I have waited all day for nothing
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Green Dolphin
(@GreenDolphin14) reported
@virginmedia I’ve just switched it off and on again and it’s cycling through the start up lights. Before that the base light was on white as normal. Netflix still works on the tv with the hub plugged in but the network does not show up on any device
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x7z1
(@x7z112) reported
@virginmedia past few months internet cuts out every few minutes even with ethernet. your forums are flooded with the same complaints. impossible to game like this. it's clearly something on your end for this many people to be having an issue. Has it at least been acknowledged?
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Angry ruv
(@GarbleYt) reported
@virginmedia @CherylHoleQueen **** pride month pride month is a ******* stupid month the worst month ever
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JOSEPH 💎
(@josephIowe) reported
@virginmedia I’ve been told by 3 different people that I’d be getting a new router because mines broken and 3 times it never turned up
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McGinty
(@Exfizzixteach) reported
@virginmedia 3 years too late, you bloody awful ghouls.