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Virgin Media outages and service status in Worthing, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 19, 6:31 PM GMT+1.
  • 86% Internet (86%)
  • 14% Phone (14%)

The latest reports from users having issues in Worthing come from postal codes BN11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worthing, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

CityProblem TypeReport Time
Brighton Phone 2 days ago
Worthing Internet 11 days ago
Hove Internet 11 days ago

Nearby cities with recent reports

Brighton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • esjexe
    Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • tommyp2222
    Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

  • rhock1979
    richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • brighton_gay
    Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • pwvoiceovers
    Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • etinton
    Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England

    .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

  • dhillsalbion
    damien hills (@dhillsalbion) reported from Brighton and Hove, England

    @virginmedia It says no issues

  • Sacto_King_UK
    Danny Williamson (@Sacto_King_UK) reported from Worthing, England

    @virginmedia But I’ve been in touch with the phone teams, they can’t or don’t do anything’s. At all. The Social Team were in contact via email, but finish their shift, and don’t tell me. Then don’t get back in contact, or pass me on to a colleague. It’s terrible customer service

  • FragileCreature
    Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia It's your customer service that isn't working. And our broadband router.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • oldfootballprog
    OldFootballProgramme (@oldfootballprog) reported from Worthing District, England

    @virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?

  • ATS_Spencer
    Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • BecciCohen
    Becci Cohen (@BecciCohen) reported from Worthing District, England

    It must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.

  • Cakes6G
    Cakes6G | Art on Objkt (@Cakes6G) reported

    @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

  • user702937
    football sufferer (@user702937) reported

    @virginmedia the WiFi is down across burley. Please fix

  • Schmuley_Schlo
    Meersham (@Schmuley_Schlo) reported

    @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

  • Dmhches
    Dmh (@Dmhches) reported

    @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this

  • F3Lollipops
    Andrea Cook 🧷 💙 (@F3Lollipops) reported

    @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!

  • AmyDonalson_X
    Amy (@AmyDonalson_X) reported

    @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

  • HannahJM1806
    HJM (@HannahJM1806) reported

    @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @YouMadBruv3r @virginmedia Says 28th status for fix its so annoying