Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11 and BN14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 03/07/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBurgess Hill Internet
United KingdomWorthing TV
United KingdomBurgess Hill Phone
United KingdomBrighton Internet
United KingdomShoreham-by-Sea Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • peel_acres Mark (@peel_acres) reported from Brighton and Hove, England

    @virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

  • zimoza90 Tony Woodley (@zimoza90) reported from Burgess Hill, England

    @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow

  • steveleppard stephen leppard (@steveleppard) reported from Shoreham-by-Sea, England

    When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!

  • Genji_bow Leon Valentine (@Genji_bow) reported from Brighton and Hove, England

    @virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • James___Wallace James Wallace (@James___Wallace) reported

    @virginmedia @virginmedia Ive been on hold for over 2.5 hours trying to cancel my contract after your price hike. I have been "forwarded" to the cancellation team three times and then hung up on. How do I leave when you wont answer the phone?

  • NoddyPeter Peter Noddy (@NoddyPeter) reported

    @virginmedia carry on taking your money even after you cancel your subscription

  • luke80cain Luke (@luke80cain) reported

    @virginmedia what a joke of a company! Worst customer experience of my life!

  • yvonnerox1 Yvonne Fitzgerald (@yvonnerox1) reported

    @virginmedia Is that number for Ireland please? I have contacted Comm Reg , any assistance appreciated please to cancel the account...

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @AniKaprekar @virginmedia @vmbusiness Hello, thanks for getting in touch, sorry to hear this. Please can you give the customer care team a call to discuss this. They can be reached on this number: 0800 052 0800

  • mlhg0040 MICHELLE☀️ (@mlhg0040) reported

    @virginmedia looking at all the comments on here... it seems this is common practice to hang up on your paying customers.... its simply not good enough! Time and Time again this has happened today I'm at the end of tether now 😠

  • lozsis Lauren Sisson (@lozsis) reported

    @virginmedia I’m trying to get someone to ring me back because every time I try to speak about my bill and my package they hang up on me ! Or send me to someone else to get hung up on ..?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been here 10 days .. I’m paying for a service that you are not providing whilst trying to work from home . Please just provide that rather than promised and vague fix it dates

  • mlhg0040 MICHELLE☀️ (@mlhg0040) reported

    @virginmedia I have spent last two hours trying to sort my 78 year old father's account out..finally spoke to someone helpful and she tried to transfer me to someone and I got cut off. I'm now on my fourth attempt and currently in another queue upto an hour Help!!!! #disgraceful

  • NoddyPeter Peter Noddy (@NoddyPeter) reported

    @virginmedia why I'm.a still being charged 3 months after I cancelled my subscription ? No one answers the phone the online services don't work and I'm getting sent threatening letters for not paying a service I've already cancelled because of the **** costumer support services