Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 01/18/2026 22:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!

  • stevewestsussex Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • MikeHobden Mike Hobden (@MikeHobden) reported from Worthing, England

    @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

  • ChloeWhytee Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • SiCornwell Simon (@SiCornwell) reported from Brighton and Hove, England

    Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.

  • rafthemaster Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.

  • HYUFD1 HYUFD (@HYUFD1) reported

    @virginmedia I have had a look and although it says there are no broadband issues it says there are TV issues which may affect broadband?

  • bhoneill Bryan Henry O'Neill (@bhoneill) reported

    @virginmedia Already complained on that link. That is the crux of the complaint…you couldn’t tell me if the phone had been sent or not despite a delivery date of yesterday. Honestly,you couldn’t make it up.

  • dc89lfc DC (@dc89lfc) reported

    @virginmedia Both, been having outages all week. Checked with our neighbourhood Whatsapp group seems the issue is effecting everyone on virgin on the road and surrounding roads, so I know it's not an issue just for me. And its been happening on all week.

  • Art71Rachael Rachael. - Whimsical Art 71 (@Art71Rachael) reported

    @virginmedia Yeah done that, sat on the phone an hour, in fact passed to three people, last person spoke to was Mark in retentions at 12.45 & now waiting for a call back! In all honesty this has been going on now for over a week, just the communication, we have had the issue since July

  • inmonopinion Kevin (@inmonopinion) reported

    @virginmedia @Ofcom Well nothing arrived yet. It’s a little frustrating it’s alway the customer pushing for news and a decent fit for purpose service rather than a company seemingly desperate to value its customers. My faith is low sadly as you can imagine after your past efforts #virginmedia

  • HelenLee42 Helen Lee (@HelenLee42) reported

    @virginmedia WiFi down again in TW11. Please can you advise,

  • WoblyRampack James "Wobbly RamPack" (@WoblyRampack) reported

    @virginmedia @bushwacka_ofc @nordoffrobbins Wow, been with Virgin Media for over a decade (and NTL before that). Phone line down for 3 days and because it happened partly over weekend they provided NO compensation. Paid this company thousands over the years. What a disingenuous cop out. Poor Poor Service.

  • Vikkers14Mark Mark Vicary (@Vikkers14Mark) reported

    @virginmedia Again why are you doing scheduled maintenance in these hours .. this was planned so not an emergency.. just goes to show you couldn’t care less about your customers.. you know people are working from home .. to do this in office hours is a joke

  • stumpypoppet1 stumpypoppet (@stumpypoppet1) reported

    @virginmedia and yet again no internet and interrupted tv signal. Absolute incompetent buffoons. You service is not fit for purpose.