Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 12/16/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Total Blackout
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Phone
United KingdomBurgess Hill TV
United KingdomBrighton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • barbados10 chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • Luciddestiny Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TekNeil TekNeil ™ (@TekNeil) reported

    @virginmedia I'm sure that me creating a user account, trudging through old topics of the same of problems, posting my own and getting the same answer as everybody else will help. I'm sure it will be more use than the last call where they tested my speed and said "Oh..supposed to be Gigabit"

  • whodo_voodoo Craig (he/him) | LunarShadow Designs (@whodo_voodoo) reported

    @virginmedia Yes, it does imply that there should be and the fact there isn't is concerning given people may be signing a contract without those terms being available. Your legal team may have an issue with that. Is there any way to get the page fixed or have the terms emailed to me?

  • comaweng Chris Omaweng (@comaweng) reported

    "anyone else having problems with virgin wife I live in [name of town redacted] I don't want to ring them yet just incase everyone has the same problem" Well, I thought it was funny. #VirginMedia

  • LindaTonge Linda Tonge (@LindaTonge) reported

    @virginmedia I rally believe that you should ring me!! I’m the one that’s been let down again!!! 6th date we have been given!!

  • SteviRussell Stephen Russell (@SteviRussell) reported

    @virginmedia why does it take 6 months (and counting) for your customer service team to fix an issue. Horrific.

  • cynicalclinic Głupstwo (@cynicalclinic) reported

    @virginmedia hi, our Wi-Fi has been awful over the past few days, and the signal strength of the router is not particularly strong either despite a recent update. For £48 a month that is nowhere near good enough.

  • __Melli__ 🌸 MelliMoo 🌸 (@__Melli__) reported

    @virginmedia our broadband and TV have been down all day, service checker said by 6pm it would be fixed, now says no known issues but we still aren't connected to TV or broadband we have rebooted and still off!!

  • RochieW4 R (@RochieW4) reported

    @virginmedia And people will receive a discount I their bill for yet another outage then! Bad service as always

  • TekNeil TekNeil ™ (@TekNeil) reported

    @virginmedia You're not listening/reading. Have you read ANY of the previous tweets? YOUR WEBSITE IS FULL OF ****. I can refresh and there's an issue, refresh again & there's no issue. But guess what? one gigabit IS NOT 0-200 which I'm getting every day, I'm calling you clowns every day. GTF

  • craig_dw Craig (@craig_dw) reported

    Shock.. @virginmedia broadband down again..glad I pay as much as I do for this woeful service