Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 02/15/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Internet
United KingdomBurgess Hill Wi-fi
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

  • ibikebrighton Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    @virginmedia It's your customer service that isn't working. And our broadband router.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.

  • beadyface Keri Kennedy (@beadyface) reported from Hove, England

    @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported from Brighton and Hove, England

    @KarenWolman @virginmedia absolutely horrendous customer service.

  • MeMyselfAndLife Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England

    @HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • mattiem1976 Matt (@mattiem1976) reported from Sompting, England

    @virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elkievale Elkie2 (@elkievale) reported

    @virginmedia No they don’t. I called countless times to report it didn’t work and not one person was helpful. Just tried to get more money out of me. That’s when I could eventually get through after hours of holding. Sky blows Virgin out the water hands down!! @richardbranson

  • Moliblog Mark Oliver (@Moliblog) reported

    @virginmedia Both. Feedback from customer services, fix estimates 20th March. No Internet or catch up services. WiFi never reaches beyond 1 room. Very poor and all for a massive £71 bill. Very disappointing.

  • T1Karmann Richard Ridgway (@T1Karmann) reported

    @virginmedia I upgraded from 200mb to 350mb internet and the speed has never been above 175mb What was the point in paying extra for only nearly getting what I should have been getting in the first place NOT HAPPY got told the normal rubbish on the phone

  • Stucowie Stu Cowie (@Stucowie) reported

    @virginmedia Problem is, I work in a telephony based role at home and I need internet to do my role. I've had to use my phone as a hotspot for the last 4 days, and do not have unlimited data... We've had nothing but rubbish connection since changing to the hub 4 and this tops it off...

  • RFClxwis lewis ™️ (@RFClxwis) reported

    slavia prague go down more often that virgin media WiFi and that’s saying something

  • lauradmcbryde Laura D McBryde (@lauradmcbryde) reported

    WiFi down yet again @virginmedia. Everyone, it's 9pm, what should I do? (can't watch anything on tv as I only have streaming services, also can't play any games without internet)

  • lucycarlile2 Lucy Carlile (@lucycarlile2) reported

    @virginmedia none of your help guides are clarified my query, I’ve raised a complaint nearly 2 months ago (Ref C-0102211373) which hasn’t been responded to. Please can you get in touch or I will cancel my direct debit?

  • zTarsyy Tarsy (@zTarsyy) reported

    @virginmedia Switching internet cause your services are that bad

  • rodrigolclaudio Rodrigo Lima Claudio (@rodrigolclaudio) reported

    Again no internet in Archway area (N19). Thank for being useless in providing a service but good to raise Bill prices. #virginmedia #youarecrap

  • ZakFarren Zak (@ZakFarren) reported from Bolton, England

    @virginmedia as of about 2 days ago the latency on our internet has been awful (150ms in most online games) plus it seems the speed it's self has dropped significantly too, about half of what it used to be on all devices. Have restarted and factory reset and still broken