Virgin Media

Virgin Media Outage Report in Worthing, West Sussex, England

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The latest reports from users having issues in Worthing come from postal codes BN11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worthing, West Sussex, England 01/18/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worthing, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill and Littlehampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • mrgarrett100 Lee Garrett (@mrgarrett100) reported from Worthing, England

    @virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England

    @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England

    @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

  • Tulley122 Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Hove, England

    @TonyMaudsley1 @virginmedia Because they are crap

  • rhock1979 richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • katb217 Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

  • DKarunda David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • logically_fuzzy JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsIVR Issy Rockley (@MrsIVR) reported

    @virginmedia Disgusted! waited over a mth for TiVo to be fixed & finally got an engineer appt yesterday for 31st - appt cancelled by 2 hrs and text said the issue is fix. Its not after hrs on call today promised it will be rebooked after virtual call by 8 nothing😡Awful service!!

  • Boatsnbikes Embee (@Boatsnbikes) reported

    @Thecarmagdriver @virginmedia Have you tried turning it off and on again ...? (Kiddin’ - Effin annoying when ‘customer services’ provide everything except ‘customer service’)

  • Notwat57 Kevin Tawton (@Notwat57) reported

    @virginmedia How about answering your phones or allowing messages so your customers can get a reply, been on phone over 40 minutes and no other way to raise an issue. Understand Covid will reduce ability, but a telecoms company should easily have other ways to show they value their customers!

  • beyondpale Miss Nightingale (@beyondpale) reported

    @virginmedia She doesn’t have an online account, doesn’t have internet and when I put in the post code it says ‘no known issues.’

  • DrTeePhD Tina (@DrTeePhD) reported

    @rockter @virginmedia I know Virginmedia has a bad rep with some, but I've never had a problem with them. I don't think any of the major providers are particularly good once you start having problems with them.

  • Ispy_yu09627538 0n 2 y0u F0015 👃 (@Ispy_yu09627538) reported

    @rockter @virginmedia I’m with sky never had any trouble I have everything with them including Mobile only pay £59 for TV unlimited broadband and Netflix

  • TrevorGroves1 Trevor (@TrevorGroves1) reported

    @RobBenn39792564 @rockter @virginmedia I've been with BT for years. As you say they are not the cheapest but speeds are good. I even had engineers turn up at the house without me reporting a problem. They said speed should be even better and fixed it.

  • trotterfeet Don (@trotterfeet) reported

    @virginmedia is there a problem in the SE9 area please?

  • AndyToach Andy Toach (@AndyToach) reported

    @virginmedia I used the automated text service. This was not great as it asked for things that I could only get from my on line account. Eventually got to a human, but I delayed replying (an hour) and had to start again.

  • pboromase Scott mason (@pboromase) reported

    @virginmedia No help at all, will have to be an engineer in the new year. Thanks Virgin! That's another long term customer lost and the reason I dont take fixed length contracts anymore