Virgin Media Outage Report in Worthing, West Sussex, England
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The latest reports from users having issues in Worthing come from postal codes BN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Burgess Hill and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Burgess Hill |
Wi-fi | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Brighton |
TV |
Community Discussion
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Virgin Media Issues Reports Near Worthing, England
Latest outage, problems and issue reports in Worthing and nearby locations:
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J G Lodhi
(@smartmama) reported
@virginmedia I hope so. Virgin never contact me
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Fiona Baker
(@Haffertee) reported
@virginmedia I will be at work tomorrow and tbh after 38 hours on your what’s app service I’ve lost the will to live . No one reads the complaint no one understands that your company phones are not working and worst of all they use fake managers
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Matt Williams
(@WattMilliams89) reported
@virginmedia It's back this morning. But I have no guarantees it'll stay up considering I can't seem to find a reason for the outage?
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S C King
(@skinga) reported
@virginmedia The way you treat customers who are reliant on your services for their well-being is beyond terrible. I’ve never had such bad service.
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PL84
(@DeviousPL) reported
@McGuinnessKevin @vmo2business Lol, this is funny because it’s true. Virgin Media wouldn’t let us cancel because I declined to tell them why we were leaving and said it was a ‘legal requirement’! O2 data is sub early 3G speeds, ok for voice but I guess no-one told them it’s 2022.
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S C King
(@skinga) reported
@virginmedia The hub goes down too so I don’t understand how this is an option? Honestly why can’t I just speak to someone???
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S C King
(@skinga) reported
@virginmedia The *** is down too. This is not an option. Please provide an option to speak with someone who will not hang up on me
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Kanthan Theivendran
(@KTheivendran) reported
@virginmedia Having done this last Thursday it’s saying it’s a Hub issue. This is why you have sent an engineer for Tuesday which is far too long to wait.
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Kate Cooper
(@katecooper1957) reported
@virginmedia Really frustrated by issues with Netflix (paid thru Virgin) dropping out saying there’s an problem with payment method. Apparently now with tech team to resolve… out since Thursday, so annoying
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Andy Heseltine
(@AHeseltine94) reported
@virginmedia They had said they’d booked a slot for me for Saturday 13th but then changed their minds the next day saying none were available. If needed I can send you a screenshot of them saying this. It’s just not good at all. Even more so that I’m a new customer and get treated like this.