Virgin Media Outage Report in Shoreham-by-Sea, West Sussex, England
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The latest reports from users having issues in Shoreham-by-Sea come from postal codes BN43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, Shoreham-by-Sea and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Worthing |
TV | |
| Burgess Hill |
Phone | |
| Brighton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
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Clare Taylor
(@clareypoos) reported
from
Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
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Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
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John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
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Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
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Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
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Richard Pickett
(@therjpickett) reported
from
Worthing, England
Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today
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Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
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Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruzzene
(@AstridRuzzene) reported
@virginmedia Hi, I have called 3 times and it took 5 days to have this solved. I am waiting for compensation but the last bill is showing full amount. You have all my calls tracked so why do I need to contact you again for this? Funnily enough, this evening, again internet is not working...
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.. 𝘈𝘭𝘢𝘯 𝘔𝘶𝘭𝘭𝘦𝘵𝘵 ..
(@AlanMullett) reported
@virginmedia I've been trying to complain about your complaint handling however your complaint web page hasn't been working for at least several days now. Guess that's one way of not getting any complaints. Allows you to fill it in and then gives you a reference of ****.
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Stereosocks109
(@stereosocks109) reported
@virginmedia "We have identified the problem and an engineer is on their way!" He must have little legs because my internet has been broken since Thursday 22nd - total loss of service. What's very annoying is repair time is constantly pushed back a couple of hours. #virginmedia
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James Game
(@JamesGame17) reported
Virgin Media Internet down again. Southwark!! And they can’t send an engineer until Wednesday, despicable. Anyone else??
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Stephen Moran
(@stephen_j_moran) reported
VirginMedia landline keeps going down lately in Harrow HA1. They are saying they have found the cause and are working to fix it. This also happened a few weeks ago and lasted days. As I type this at 7:40 pm, our landline has been off since at least since late last night.
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#TheKloppEffect*
(@LFC8FAN) reported
Virgin Media take the piss. Pay **** load for sports and then they chuck football on a boxing channel that's not included in your package. *****
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Ashley Warner
(@ashleywarner71) reported
@virginmedia Hey EC, you've closed my account and are refusing to reconnect it, I'll just go without broadband for an additional 20 days, your service is beyond shambolic. I won't be rejoining as a new customer, I've cancelled that too, we're off to @SkyMediaUK
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Paul Terry
(@SurrealPaulT) reported
@virginmedia @alex_nelu 6pm tomorrow now. They've identified the problem and an engineer is on their way AGAIN!! All these disingenuous sorries aren't going to do my Son's homework or record any of the series we're halfway through. Still paying for no 'service' though 👍
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Simon Weeks
(@SCWROW) reported
@virginmedia your customer service is without doubt the worst I have ever experienced. That's been reaffirmed each and every time I have to deal with you.
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Louis XXI
(@louisjsmith7) reported
@MartinSLewis 1/2 Hi Martin. I’m just asking for advice because I have experienced an outage problem with virgin media for four days and so far, I have had no help or clarity from them so I am now thinking about changing providers.