Virgin Media Outage Report in Shoreham-by-Sea, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shoreham-by-Sea come from postal codes BN43.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Shoreham-by-Sea, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Worthing |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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Richard Pickett
(@therjpickett) reported
from
Worthing, England
Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today
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Simon (at 🏠)
(@Virgos_Haircut) reported
from
Brighton and Hove, England
It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.
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John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits
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🏡Glen Scott🏡
(@glenrules) reported
from
Brighton and Hove, England
@thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.
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Reece McQuade
(@reecemcquade) reported
from
Sompting, England
@Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
WFH and once again #virginmedia broadband is down. Brighton UK
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
@virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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That chap
(@Lucanesque) reported
from
Brighton and Hove, England
FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia my broadband is not working at the start of yet another week. Your run tests thing hasn’t worked for weeks. Stop focusing on mergers and start focusing on customers please
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Ali Haughton
(@Alison_Haughton) reported
from
Hove, England
@virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡
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Mark Ford
(@fordie) reported
from
West Worthing, England
Virgin Media are obviously having big problems… can’t even load the app or status page
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
@virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Does not work ! Why don’t they call me back as they said they would ! I don’t have the time to be calling virgin every day wasting my time it’s beyond a joke I’m paying for a substandard service !
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jane spindley
(@JaneSpindley) reported
@virginmedia hi why have they taken bad girls off the drama channel after only 4 series when there is 8 , just watched all 4 and now it’s gone off , gutted
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Thoughtful Dodger #proeu #rejoin
(@everiday_joe) reported
@virginmedia your chat support line is taking way too long. Please fix it. Is everyone leaving you at the same time?
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Hi I managed to get through last week and was cut off after speaking with someone ! They took my number and said they would call me back I’m still waiting .. this is ridiculous please contact me as I’m about to cancel my DD with you. I’m so annoyed
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Mark Adams
(@damsMark) reported
@virginmedia I had a webchat with Megan on friday but no engineer appointment has been arranged for my mother who depends heavily on her phone line . I need to help her sort her phone out but there’s no way of getting to speak to any customer services!
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Mars
(@saccharyn) reported
Their online complaints form doesn’t load. I have requested to be put through to the customer care team on the phone and been refused. All I have left is sending a complaint by post at this point. Are we in the 1920s, @virginmedia ?
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Alan Cox
(@coxy731) reported
@virginmedia No, it’s a problem with modem mode on your router (it works fine in router mode). I told them that this morning but won’t help until it’s been monitors for 24 hours, it’s not the first time it’s happened
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Paul M O'Toole
(@paulmoToole) reported
@virginmedia Hi I’ve had no landline for ages it’s broken ! Plus my internet keeps dropping out so I’m tired of this so I’m leaving it’s a joke why tell a customer you will ring back and Don’t ! They had my number I’m really fed up with this dreadful service I’m paying a fortune for 🤬
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Nadine Prior
(@emi_lou1) reported
@virginmedia Tomorrow but as we have tried explaining we need to know a time as we work and they need access to the rear of our property. My husband has come home early 3 times and each time they haven't turned up. Never suffered such poor customer service before.
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lynette higgins
(@lynettehiggins3) reported
@virginmedia You told I’ll d me the last time I tweeted weeks ago that someone would be in touch, then I get the email on 15/10 to say the complaint was resolved when it hadn’t been when I hadn’t even spoken to anyone, this customer service is appalling!!