Virgin Media Outage Report in Shoreham-by-Sea, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, Hove and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Total Blackout | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Brighton |
||
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
-
Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
-
Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
-
Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
-
Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
-
Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
-
(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
-
Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
-
Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
-
Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
-
alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
-
Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
-
Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
-
joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Miss Hill
(@MissHill_1) reported
@virginmedia I honestly don’t understand how you can do this to people. I’ve called 5 times since January, everytime I’ve been told it’s £0 it should have been removed our fault. It’s never been removed. Poor customer service, every time “I can see on the notes this should have been closed”.
-
Jay
(@OfficialJayDizz) reported
@virginmedia contract. But you only have a week from today to accept your offer. So why not upgrade today. So I accepted this online and have proof of me accepting Today they have taken 91 out of my account, I called then and spoken with 6 different foreign agents (shocking customer service
-
Chloe
(@CapitalC07) reported
@virginmedia I put in my post code and it says it’s not valid. It is the correct post code so there must be an issue with the link
-
Dominic Glynn
(@DominicGlynn1) reported
@virginmedia We never had any services EXCEPT your free email. We have been using this for twenty years! Please help us to access our email.
-
tony
(@cui_yulong) reported
@virginmedia No RF signal detected, what should I do?
-
I’m not one to gossip, but....
(@Spigot696) reported
@virginmedia Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. In the meantime, you might have some trouble with your calls, texts and data. We’ll update you by Thursday 1st September
-
🚩Bazza B ☭
(@bazza_bee_revol) reported
@virginmedia This is unhelpful. Unable to register lack of service due to not having any internet access from last Thursday until this afternoon. Unable to ring the number ( same reason) . Annoyed as I've used an entire month's worth of mobile data for work over the last 6 days.
-
Dominic Glynn
(@DominicGlynn1) reported
@virginmedia Have tried calling that number. They only will talk to me if I have a Virgin phone service or if I want to take out a new contract.
-
Jenna
(@jennifenicole) reported
I cannot express enough how much I hate virgin media...possibly the worse customer service ever
-
Scott Fraser
(@s_a_fraser) reported
@virginmedia Thanks - but that route has now confirmed they can’t support with this…let me go back and do yet another lengthy web chat…