Virgin Media outages and service status in Shoreham-by-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Shoreham-by-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 13, 6:33 PM GMT+1.
- Internet (73%)
- Total Blackout (9%)
- Wi-fi (9%)
- Phone (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shoreham-by-Sea, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Henfield, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
|
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Junior (@wavell_mark) reported from Hove, England@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Becci Cohen (@BecciCohen) reported from Worthing District, EnglandIt must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia Worthing BN11 seems to be down
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Patrick Woodward (@pwvoiceovers) reported from Worthing, England@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Planetary Excursion (@fanny_maye) reportedso i sometimes check out downstairs where they got virgin media tv its got better news service
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Will (@William_fleet_) reported@upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.
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James Durrant (@je_durrant) reported@virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception
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Duncan Wright (@dwright75) reported@virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is
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Samet (@Samet_UK) reported@virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.
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Mark vix (@Vikk3rs146) reported@fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers
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Si Smith (@sjslfcforever) reported@virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.
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AstralPunk (@astral_punk) reported@MichelleBeckett As a long standing @virginmedia customer, I can confirm that they are number 1 for utterly abysmal customer service in every regard.
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Shaun (@shauny67) reported@virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin
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RC (@JpgukNas) reportedCalling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)