Virgin Media

Virgin Media Outage Report in Shoreham-by-Sea, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shoreham-by-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shoreham-by-Sea, West Sussex, England 09/06/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shoreham-by-Sea, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Henfield, Hove and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomWorthing TV
United KingdomHenfield Internet
United KingdomBrighton Total Blackout
United KingdomBrighton TV

Community Discussion

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Virgin Media Issues Reports Near Shoreham-by-Sea, England

Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

  • ChloeWhytee Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

  • ATS_Spencer Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • MikeHobden Mike Hobden (@MikeHobden) reported from Worthing, England

    @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • legsdown Richard Easy 💙 (@legsdown) reported from Saltdean, England

    @billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.

  • stevewestsussex Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • RobinsonBelinda Belinda Robinson (@RobinsonBelinda) reported from Worthing, England

    @virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!

  • Brown3P Peter Brownings (@Brown3P) reported from Plumpton Green, England

    @virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DannMustDie Dann Djarin 🐉 (@DannMustDie) reported

    Virgin Media really are useless. They’re now expecting the issue to be fixed on the 12th July. They told me when they went out on 29/06 they found the issue was old cables. But had already sent a text saying the job was done.

  • emilyp0203 Emily Pattinson (@emilyp0203) reported

    @virginmedia had an email saying you’ve upgraded our broadband reliability yet since then it barely stays connected for more than 10mins!! Absolutely ridiculous. Your online service status says no issue and we’ve tried resetting everything. Not worth what we pay you.

  • BIGB0SS7 BIG BOSS (@BIGB0SS7) reported

    @virginmedia My internet is down l35 area all morning and day now

  • TheGreenDevil20 The Green Devil ⏱ (@TheGreenDevil20) reported

    @flossybball @virginmedia @VirginMediaIE I’d nearly cancel the cvunts

  • laurksj laur 🖤 (@laurksj) reported

    @sadIyjess omfg don’t even talk to me about how bad virgin media is especially on valorant HOOOOOH 😭

  • DongDing61 Susan 😇😈 (@DongDing61) reported

    @virginmedia It’s been both and still have issue only worse now. Can’t watch Sky Mini Box upstairs which has ALL been replaced by @skytv How do we make formal complaint? Your Glasgow call centre advisor was most unhelpful. Asked for a manager to call us back so still waiting for that.

  • Smizz_x Emma Withers (@Smizz_x) reported

    Another day, another episode of @virginmedia not working. Do I bother calling? Or shall I just tell myself that 'its not my problem, now **** off peasant' Decisions decisions.

  • JayJoeMc 🏴󠁧󠁢󠁳󠁣󠁴󠁿Just nobody ⚽🏉🏈🥋🥊🎸🧦 (@JayJoeMc) reported

    @virginmedia Yes. I was told I would get a call back after 3 hours. 4.5 hours ago.. The box still seems to be flashing the same errors.

  • SNKRtweet Sneakerbu (@SNKRtweet) reported

    SIM card. Virgin media network. Shame it on me. Shame it on me. Shake it.

  • sophie_yxx Sophie Yates (@sophie_yxx) reported

    @virginmedia You still haven’t taken over my number as requested. No option for complaint …