Virgin Media Outage Report in Shoreham-by-Sea, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 01: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, Lancing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
||
| Worthing |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
-
Linda Blaker
(@CupcakeBlaker) reported
from
Littlehampton, England
@virginmedia is there a problem in the KT6 area. No TV or internet since this afternoon
-
Reece McQuade
(@reecemcquade) reported
from
Sompting, England
@Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭
-
Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again
-
Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.
-
Paul
(@Flexicoder) reported
from
Worthing, England
@MrsPTeach @virginmedia We’ve got the same problem #Worthing
-
joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
-
Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia my broadband is not working at the start of yet another week. Your run tests thing hasn’t worked for weeks. Stop focusing on mergers and start focusing on customers please
-
alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@virginmedia You’re not the problem, @skytv are ,
-
WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
WFH and once again #virginmedia broadband is down. Brighton UK
-
Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
-
alan barrett ⚒
(@alanthehammer) reported
from
Littlehampton, England
@skytv on hold for over an hour to speak to billing as you have decided to up my bill by £40 still no answer, disgusting service , thank god contract up in July ,who to choose @virginmedia or @btsportfootball , will be internet & phones aswell
-
Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!
-
Oscar💸
(@OPettit17) reported
from
Hove, England
@JckGunn @virginmedia Had to go down to my nans to do an exam 😂
-
Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia me again. Today I had enough and ordered a new broadband service from Vodafone. You know what I can deal with technical issues, what I can’t take any more is the terrible customer service. So long!
-
Paul Merryweather
(@Paul_Happyrain) reported
from
Hove, England
@virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.
-
Claire Lock
(@clairewoods93) reported
from
Worthing, England
What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!
-
WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
@virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't
-
Mark Clifford
(@MarkkClifford) reported
from
Brighton and Hove, England
@Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure
-
Oscar💸
(@OPettit17) reported
from
Hove, England
@virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane
(@janethebuell) reported
@virginmedia So a VOIP service is a voice service over the INTERNET. Why would you we need a landline switch when your marketing information says if your wifi goes down you have no landline phone. You are just trying to bamboozle people so you can still get money for landlines. RIP off Virgin
-
Ray Packham
(@packham_ray) reported
@virginmedia I understand that work may change but not to inform the NEW customer whose sat in all day waiting is how shall we say not good customer service .
-
Paul Jansen
(@apjcs) reported
@virginmedia Really frustrated with lack of information regarding total outage in KT19 area. Nothing but "There is a problem and we hope to fix it by 16:00". outage started at 08:40 and is second in 6 weeks. In between periods of frequent disconnections of 1-5 seconds 1/2
-
SFB-Mod
(@cycleprawn) reported
@fox_dren @virginmedia Just charged me £7.50 for late payment yet the funds are there. No point in ringing customer service they don’t understand anything other than the pasig script. They are useless just look at @Trustpilot
-
Charlo Mac
(@mcJackell) reported
@virginmedia hi, there is a broadband cabinet on the edge of my house which looks a right mess, I mean super bad, and I wondered if I could get permission to paint it or do something. It is cabinet BR0032D03
-
SFB-Mod
(@cycleprawn) reported
@bradkiwi85 @virginmedia It’s just the start of your pain dealing with these clowns. You’ll be longing for the end of you contract once you’ve had a few dealings which what they laughingly call customer service.
-
Matt, Matt, Matt
(@mattmedland) reported
@virginmedia internet in GU17 area has gone down. Again. How long before reconnection?
-
Nicky McDermott
(@n1ckymc89_) reported
@virginmedia any chance of my internet being fixed? Expected fix keeps changing, in the meantime i cant work! This is costing me money.
-
iPaulTweeting
(@iPaulTweeting) reported
@virginmedia Did that, that’s when I got the acknowledgment of the intermittent issue. Not doing well at the moment, O2 bill is more than it should be, keep getting messages to reinsert my SIM so not feeling it for Volt at the moment
-
AaronP
(@peak_aaron) reported
@virginmedia I’ve done this twice and I get the same answer, why I’m I going to keep ringing for no one to help me!? Why can no one sort this out ffs!?