Virgin Media Outage Report in Lewes, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, Hove and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
-
Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
-
Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
-
James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
-
Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
-
Mark Sutton
(@complexmind) reported
from
Saltdean, England
@virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years
-
Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits
-
Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
-
Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
-
Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
-
Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
-
Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
-
Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
-
Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
-
Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
-
Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
-
Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
-
Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
-
Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Fluffymoon_
(@Fluffymoon_x) reported
£56 a month for 'superfast broadband' yet it goes down all the time. Either sort it out or I'm moving provider. @virginmedia
-
andrea Coyle
(@CoyleAndrea) reported
@virginmedia your service is the worst I am paying for something that doesn't work. I call up and you tell me it's fixed or give me an excuse. Seriously people need to leave virgin media awful service
-
Anders Megal
(@Anders_Megal) reported
@virginmedia Yes, I did. That was the answer (first I should pay for something is your completely fault and then I could ask for a refund). Are you kidding or what? Who the hell do you think you are, taking the costumers as hostages of your service?
-
Jack
(@woolyJW) reported
Is virgin media down?
-
Bryer
(@bryer) reported
@Elwick70 @RyanWheatstone Loading issues will be problems with DNS servers not resolving everything fast enough. Might want to try setting devices to use other DNS servers, as if you have Virgin Media, I'll put the issue down to theirs being crap!
-
James Munro
(@eripley8) reported
@virginmedia Like clockwork internet goes down in the wee small hours. Problem is that it sorts itself out in a few hours (4th time). So if an engineer comes out and there’s no fault I get charged. Does installing a new router cost money? Throw me with your acumen.
-
Luca 🇮🇪
(@xLucaGG) reported
@Caliphxte_ ye mates having the same issue, must just be a virgin media Ireland thing. I was playing well, then just had to get off because stream died and was lagging everywhere.
-
Λkz✪
(@AkzRvenge) reported
@virginmedia your internet sucks ****, **** is the most unstable **** on the planet
-
Asif
(@AsifSw10) reported
@virginmedia SW10 9JR, service down since 9am and keeps on saying engineer on the way but no resolution. This is a disaster for those of us working from home
-
Pat Holmes
(@patholmes147) reported
@virginmedia They're no good from my past experience..they ask silly questions like did I build a wall that (unknown to me) that might effect the strength of the signal?