Virgin Media Outage Report in Lewes, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Lewes come from postal codes BN7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Lewes |
Wi-fi | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.
-
Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
-
ЯTV
(@RelentlesssTV) reported
from
Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
-
David McDonagh
(@davmcdngh) reported
from
Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
-
Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
Ok @virginmedia I'm cross enough to go public. Broadband has been down since 1500 in BN1. I've already lost a client (livestream video) and have another booked for tomorrow. Your operaters keep saying (4 calls) it'll be up in 30 mins. It's been SEVEN HOURS.
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer
-
Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
@virginmedia That link leads to a page that's also down. Not great.
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
BroadBand down BN1 6... @virginmedia
-
Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
-
Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
-
Martin O'Donnell
(@MairtinODonnell) reported
from
Hove, England
@virginmedia It was an automated phone message saying my postcode would be down until 3pm for upgrade works. It would be nice to have been informed of this in advance. It is working again now.
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
-
Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It’s down again now and, according to the @virginmedia recorded message , will be interrupted ‘for short periods’ until 6pm today. Pretty unhelpful, esp as I often use Skype to speak to interviewees abroad
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.
-
Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
-
Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Horton
(@joshuahorton21) reported
@virginmedia please can you sort yourself out. I’ve paid for the boxing ppv, sat down to watch it and it’s just a black screen. Please sort this out quick
-
Dan Lazard
(@dan_lazard) reported
@virginmedia @Tyson_Fury @DillianWhyte Any updates on the issues yet. I’ve just got a black screen!!!
-
Paul Jones
(@PHJ_MGF) reported
@virginmedia @Tyson_Fury @DillianWhyte Where is the picture? Where is the customer service? Pull your finger out and get it sorted.
-
R
(@rsqs4) reported
@virginmedia @Tyson_Fury @DillianWhyte Not working....just a black screen!
-
Leon Keen
(@mrkeen) reported
@RKM96 @virginmedia Feel sorry for the poor folks working in their contact centres 😬
-
Darren Smith
(@DarrenSmith1977) reported
@VanityHove @btsport @virginmedia better be on soon, already a pretty poor undercard for such an event but I’ve paid for it so want to watch it!
-
Craig
(@ynwalfc17) reported
@virginmedia Details about the black screen would be great help??
-
Malcolm
(@Malcolm09067448) reported
@BTSportBoxing this event can't be viewed on virgin media at the moment there's a problem
-
Dixie 🇾🇪
(@70_dixie) reported
@virginmedia @Tyson_Fury @DillianWhyte Black screen guys WTF?
-
Jane James 🇵🇸 #GTTO
(@TheJaneJames) reported
@DarrenSmith1977 @btsport @virginmedia yes, checked website, virgin having a technical problem they're trying to fix asap. Fuming!