Virgin Media Outage Report in Lewes, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Internet | |
| Burgess Hill |
Internet | |
| Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Burgess Hill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
-
James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
-
James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
-
James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
-
Leon Valentine
(@Genji_bow) reported
from
Brighton and Hove, England
@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
-
Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
-
Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
-
joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
-
Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
-
Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
-
END OF LEVEL BOSS
(@EL_FLOREZ_) reported
from
Brighton and Hove, England
@virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...
-
Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
-
Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
-
James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
-
Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
-
Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
-
Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
SillySingh 🌈
(@t_nagz) reported
@virginmedia Your complaint system appears to be automated, they have responded without even reading the complaint C-060522591 is the reference, please advise urgently
-
Lorraine Mullings
(@Lolly81) reported
@virginmedia It says there are no issues, but there's still nothing. I'll try rebooting
-
Ben Merriman
(@benmezz) reported
@virginmedia I've been sent a bill for £40 despite you giving me only on the day notice to collect my hub/tv boxes and the email link you provided not working. Can you assist?
-
belinda
(@belinda07088414) reported
@virginmedia after 20 years of custom, I am so shocked that you let me go so easily. My broadband has been bad and all I wanted was a good deal on price as my contract ends this month, yet you could not offer me that! Off to sky I go. Your customer service has depleted massively
-
Virgin Help
(@virginhelp) reported
@mads6917 Hi Maddy. Sorry you're having issues. We've tagged @virginmedia who will be able to help. Thanks, VH
-
Neil Pollard
(@neilpollard77) reported
@virginmedia hi, is there a problem with Virgin in BS9? Internet and TV services are not working? Thanks
-
Clarey 🍀
(@clarey1888) reported
@ayenaebotherpal @EBTCheats2012 @virginmedia There’s an issue in my area so at least I know it’s not just me hahah
-
Unhappy Chappy
(@ChappyUnhappy) reported
@virginmedia No one has been able to confirm what the issue is - they just said it’s an issue BUT!!!! Virgins website says there is zero issues in my area 👀👀👀 sounds like I am being fobbed off to get E off the phone… disappointed to say the least
-
Rob
(@justz_say_it) reported
@virginmedia can someone tell me how I can speak to a manager in the UK? I would like escalate unacceptable customer service by Virgin Media!
-
James
(@jamboNum5) reported
@virginmedia The problem is over mobile data, I have ensured my phone allows Reddit over mobile data too. I end up using a VPN tool to use it. There was no obvious location to report this on your site, so I have resorted to twitter.