Virgin Media Outage Report in Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Richard Easy 💙
(@legsdown) reported
from
Saltdean, England
@billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
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Stevewestsussex
(@stevewestsussex) reported
from
Sompting, England
@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Chloe⚪️
(@ChloeWhytee) reported
from
Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
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Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
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Peter Brownings
(@Brown3P) reported
from
Plumpton Green, England
@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Simon
(@SiCornwell) reported
from
Brighton and Hove, England
Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RAshid
(@RAshid_1916_) reported
O2 mobile data and virgin media home broadband must be eh worst combo ever get the pair a them OUT
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Jo Leech
(@JoLeech1) reported
@TINAARMY @mouthwaite @virginmedia Is this easy to set up? Our WiFi is shockingly bad and TV keeps pixelating. So frustrating. Teenager constantly moaning about his xBox connection too!
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my broken cup handle🇧🇧
(@Tall_YounGC) reported
@virginmedia your service stinks
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Stewart Daniels
(@Editmonster) reported
@virginmedia having issues with my LG TV and apps installing using Hub 3 and ethernet is there a setting blocking the downloads ?
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Geørge Hall ||-//
(@weegeo25_hall) reported
@jamesmonty1999 @virginmedia I'm the same I'm usually about 80 to 100 mbs and its down to like 10 or just not connecting at all
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💋💋amanda💋💋
(@amandareed2571) reported
@mouthwaite @virginmedia Ditch the virgin and go with BT never had any issues .
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Kathy Brady
(@kbrady1504) reported
@virginmedia I have been having problems with my WiFi for a while now I have tried all things suggested on the virgin media site I can't get through on phone or live chat. Can someone help me. My price was put up recently along with quality dropping too!
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Katie
(@Jaffakates) reported
@virginmedia Called earlier and the source of the issue couldn’t be found so we’re getting a new hub sent out and have upgraded the speed to 200mb/s... you sneaaaaky’s!
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McTumbleweed
(@McTumbling) reported
@HamillHimself You must be a Virgin Media customer.
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Foxypote
(@F0XYPOTE) reported
@helkhiana @virginmedia i had the exact same issue, i ended up leaving them for sky and tbh had no issues with sky so far