Virgin Media

Virgin Media Outage Report in Brighton and Hove, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton and Hove, England 05/09/2025 22:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, Lancing and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomBrighton Internet
United KingdomBurgess Hill TV
United KingdomBrighton Internet
United KingdomWorthing Internet

Community Discussion

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Virgin Media Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.

  • pSK Pete Hobson (@pSK) reported from Brighton and Hove, England

    My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia text this morning to the number you gave me - service still out in my area, now saying tomorrow. That'll be 6 days. And I haven't heard a word back. #notgoodenough

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have way too much to do than sit on the phone waiting for someone to answer me! Will try when it's raining and I have nothing else to do. I need @virginmedia here to sort all these problems out, and a reduction on the monthlies - Meanwhile I am looking elsewhere

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Can't get through and wifi is getting slower and slower. Could you please ask someone to send the signal to my box remotely as the automated system promised to do yesterday - but didn't! Thanks.

  • fordie Mark Ford (@fordie) reported from West Worthing, England

    Anyone else in BN12 having broadband issues on @virginmedia?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Just back up after 4 hours down...

  • pSK Pete Hobson (@pSK) reported from Brighton and Hove, England

    You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Look, I've done everything you told me to do: sending messages to the text no. you gave me - no response in a week - calling an automatic no that said it would send a signal to my equipment 'BECAUSE SOMETHING IS WRONG' - nothing happened......calling and not being answered ....

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I still haven't heard from anyone - my wifi is getting worse and worse and I can't work let alone watch any apps. Help!

  • VictoriaNangle Vicky Nangle (@VictoriaNangle) reported from Brighton and Hove, England

    @virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.

  • Shannonmanuel_ shannon (@Shannonmanuel_) reported from Brighton and Hove, England

    @virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi

  • JumpstartUK JUMPSTART (@JumpstartUK) reported from Sompting, England

    9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.

  • schstsc1 @megyesischwartz (@schstsc1) reported from Brighton and Hove, England

    @virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace

  • abcomuk ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England

    @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

  • pSK Pete Hobson (@pSK) reported from Brighton and Hove, England

    And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.

  • Bradley16535324 BradleyGeorge2001 (@Bradley16535324) reported from Brighton and Hove, England

    @virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I used the automatic system for Virgin to send a signal to sort out my problems - nothing has been done, now I'm on hold to speak to a human being 16 minutes and counting. This is unforgivable 2 weeks of : Slow Wifi, no apps working and can't even speak to someone.@BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CamilleriCheryl Cheryl Camilleri (@CamilleriCheryl) reported

    @virginmedia no internet or TV since Saturday, unable to do school work, teams meetings etc yet pay £130 a month. Appalling service

  • PositivFuturist Andy (@PositivFuturist) reported

    @KO20211 Oh man, Virgin media's connection is pretty good but step 1 is to put their awful router into modem mode and replace it with something better!

  • JenniYellowHat Jenni (@JenniYellowHat) reported

    @virginmedia Multiple issues. I was on the call for 4 hours. I have now attempted to make an online complaint that didn't go through and now been on a chat to send my complaint that isn't going anyway. Awful, awful customer service. So bad I have opted to pay £240 to end my contract today

  • hollyhyams Holly Hyams (@hollyhyams) reported

    Having nightmare with @virginmedia After nearly 14 months of no WiFi&many days of my life spent on phone&waiting in for numerous technicians, finally one fixed it&said fault was ‘total loss of service’ for that 14 months... they’ve just offered £148 compensation. Absolutely livid

  • mightymarkuk Mark Bell (@mightymarkuk) reported

    @virginmedia Sorry but why would this help?

  • hazzahall Harrison.J.H© (@hazzahall) reported

    @virginmedia so do I get a refund on the time my WiFi has been down in the area or do I just pay less next month?

  • RobGrillo Rob Grillo (@RobGrillo) reported

    @virginmedia No. So I've given 30 days notice. I'm moving onto another company where customer service will hopefully be better ;)

  • joshwatters1 Josh Watts (@joshwatters1) reported

    @virginmedia your customer service is an absolute joke.. I’ve had no TV service since Friday & im being told please bare with us.. you don’t bare with me if I don’t pay your bill!!!!

  • weepurplestars weepurplestars (@weepurplestars) reported

    @virginmedia Does this help at all? SMT-C7100. The front just says Tivo

  • BTuffguts Buster Tuffguts (@BTuffguts) reported

    @virginmedia the Wi-Fi is still not working properly in North East England tho mine still keeps going on and then off every 10 minutes..has been for three days