Virgin Media Outage Report in Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, Lancing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
||
| Worthing |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fergmeisterNI
(@fergmeister_ni) reported
@virginmedia @_chelseaduncan_ @virginmedia maybe time to consider cost v benefit of using yodel. Maybe cheapest but I'd say you will lose more than a few wouldbe customers fed up being messed about waiting for their kit due to yodels less than perfect service record. My kit is now late...
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John Gregson
(@JohnGre91077225) reported
@virginmedia iOS 16.1.1 I can also confirm that I am connected to the WiFi and it’s working superbly. I connected and used the app no problems at all on Tuesday but since Wednesday it does not connect
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pat
(@JohnJo91122884) reported
@virginmedia want to cancel ur crap service on hold all week 3 hours in total direct debit cancelled not paying for crap customer care
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Sil
(@SilenusGreen) reported
@virginmedia So, basically, I can't pause the TV for long enough to go downstairs and make a cup of tea. You don't mention that in all your sales spiel. Had I known this, then I wouldn't have changed to VM. Sky doesn't have this problem, you need to fix it. #UnhappyCustomer
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Andy Lowry
(@azd_lowry) reported
@virginmedia This policy of disconnecting and then demanding payment is more akin to gangsters doing a protection racket than a isp. You've turned a 15 year virgin media fan into someone who will never return to you in the space of a few hours. That, at least, is impressive work.
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Kim Taylor
(@kimritaylor) reported
@virginmedia When I phone up it doesn't let me report anything over the phone, it just tells me there's an issue in my area and texts me a link to the postcode checker. The postcode checker doesn't let me report anything because it says nothing is wrong for my postcode
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Mark Gale
(@MarkGale) reported
@virginmedia None of my photos are Leominster Rd, but all within a mile, all reported but zero response ended my contract Virgin. Fed up with down time while cabinets are left open by your engineers. Having fast broadband is no benefit when it doesn't work.
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Steven Davis
(@StevenD09210758) reported
@virginmedia hi I need to change my virgin mobile password but I have no signal on my mobile so can’t receive the verification code 🫣
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Wild Heart
(@WildHeart3000) reported
@virginmedia The receptionist said that someone else is having the same issue
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Mitchell Wilson
(@mitchow92) reported
@virginmedia Told because I have some service I still have to pay full price? Don’t feel that is very fair….