Virgin Media Outage Report in Brighton and Hove, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Lewes and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
Internet | |
| Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Lewes |
Wi-fi | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
-
stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
-
Ashley Howard
(@AshJHow91) reported
from
Worthing, England
@virginmedia hurry up. No matter how many times you play the same song, over and over again. I Ashley will not hang up!
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer
-
Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
@virginmedia That link leads to a page that's also down. Not great.
-
David McDonagh
(@davmcdngh) reported
from
Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
BroadBand down BN1 6... @virginmedia
-
Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia Area 20 worthing problems all the time.
-
More time Less worry
(@Less_worry) reported
from
Worthing, England
It’s so disappointing that #Loyalty counts for nothing! You only get a good deal if you are a new customer! Thanks @virginmedia for nothing!
-
Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁
-
Martin O'Donnell
(@MairtinODonnell) reported
from
Hove, England
@virginmedia It was an automated phone message saying my postcode would be down until 3pm for upgrade works. It would be nice to have been informed of this in advance. It is working again now.
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
-
Nix at Home
(@NighyNikki) reported
from
Worthing, England
Anyone else having problems getting a refund out of @virginmedia. 45 days after being a customer for 22 years. They took the money fast enough from our bank account tho #CustomerService #loyaltycostsnothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
playpet
(@playpet1) reported
@virginmedia @C4Gogglebox @BAFTA If you are thinking of going with Virgin media please be aware this company commits fraud all the time, you’ll never receive the speed your supposed to, they oversell their service which causes bottle necking in hubs where radio wave from your house is converted to light
-
James Stephenson
(@Cloudstr1fe) reported
@virginmedia since around yesterday 11am Virgin Broadband has been down in the NE28 area. Both the status and care page contradict each other with when the issue is estimated to be fixed. Any idea when this is gonna be back up? Its impossible to work when in a work from home
-
playpet
(@playpet1) reported
@virginmedia @bbceastenders @BAFTA where even their own staff don’t know how their service works, I had one member of staff tell me optical fibre comes in to your home 🤔 so I bet her-her entire years wage: that it was analogue converted to digital at a hub, she agreed till she came back from asking her supervisor
-
THE INFAMOUS LOS
(@THEINFAMOUSLOS1) reported
@virginmedia I'm sorry I'm not paying my bill untill my Internet performance is sorted , I had a complaint which you agent was cheeky and lucky he was on a phone . You upgraded me as I'm on the oomph package but it's even worst then the one before £90 a month for what ?
-
Ysf
(@_Ysff1) reported
Wallahi virgin media have the worst internet on planet earth.
-
playpet
(@playpet1) reported
@virginmedia Ahhh right so instead of ringing to get me no speak english you’ve now even sacked the Philippine women and its some speaking clock, i bet even thats a load of **** and somehow lies to you
-
Mary Blockley
(@BlockleyMary) reported
@virginmedia No issues in my area. I spoke to customer services, have done a factory reset of hub, so now monitoring speeds for 24hrs. The wired connection was losing connection to the hub. If it continues will arrange engineer visit.
-
Anna Murray
(@AnnaCEMurray) reported
@virginmedia Have done, outage for 5 days until 30/5. Unfortunately we weren’t informed about this.
-
Jessi without the 'e'
(@dreaad) reported
@virginmedia this outage in NE28 is beyond a joke now. I am in such a crucial part in my career and I'm having to impose on friends, miss meetings and I'm in the verge of a panic attack. Instead of updating the website, why not tell us what's wrong
-
Maad
(@maad92_) reported
@virginmedia My SIM has randomly stopped working out of nowhere. I checked it on another working phone and it's still not working. Need help quick! Mandem can't call me 😭