Virgin Media

Virgin Media Outage Report in Brighton and Hove, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton and Hove, England 01/15/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Internet
United KingdomWorthing Internet
United KingdomBrighton Internet
United KingdomHove Internet
United KingdomBrighton Phone
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia our service has gone down for the 2nd time in 3 days and we are now being told we cannot get an engineer until Saturday morning. This is unacceptable and we are unable to speak to anyone to register a complaint. Please advise us with the issue and how to resolve this

  • complexmind Mark Sutton (@complexmind) reported from Saltdean, England

    Hey @virginmedia me again. Today I had enough and ordered a new broadband service from Vodafone. You know what I can deal with technical issues, what I can’t take any more is the terrible customer service. So long!

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃

  • Supersonic_Inc SUPERSONIC INC., PODCAST & 90s RADIO SHOW (@Supersonic_Inc) reported from Hove, England

    @virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia **** cunty company **** off bunch of useless wankers

  • Portly_Burnsie Burnsie (@Portly_Burnsie) reported from Shoreham-by-Sea, England

    @virginmedia @ClockworkLondon **** service is my guess.

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Brighton and Hove, England

    @Erstwhilian @virginmedia Last few days has been terrible! Normally have no issue with them. Looking for some money back for sure

  • Dazzakovak Dazza Drums (@Dazzakovak) reported from Brighton and Hove, England

    @virginmedia can you contact me regarding an issue

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @JckGunn @virginmedia Had to go down to my nans to do an exam 😂

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia what WiFi goes down at this time, bunch of loons

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Great work @virginmedia internet down again. Laughable that on service update it says register loss of service as after 2 working days you may get compensation, i never got any despite loss of service for a week last August! Doesn’t feel me with hope it will be fixed today!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    What is it you do on a Friday pm/eve @virginmedia down again last half hour, and it was same last Friday for couple of hours. I’m sure in the past my problems have been on a fri too. Bad timing as I’m due to renew contract soon and if you think I’m paying anymore, no chance!!

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @virginmedia Buy me a dominoes or we are changing to Sky, don’t let me down again

  • Flexicoder Paul (@Flexicoder) reported from Worthing, England

    @MrsPTeach @virginmedia We’ve got the same problem #Worthing

  • Paul_Happyrain Paul Merryweather (@Paul_Happyrain) reported from Hove, England

    @virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.

  • Lesleynotledley Dear Mr Levy... (@Lesleynotledley) reported from Hove, England

    Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    @JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!

  • oftenanuisance truthoverfeelings (@oftenanuisance) reported from Worthing, England

    @virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GBRChris_A Christopher Anton (@GBRChris_A) reported

    Dear @virginmedia no internet and no-one answering the phone. Help!

  • Ca11umJD Callum Davidson (@Ca11umJD) reported

    @virginmedia I have been trying to call for the past 3 days to renew or cancel my contract. Every time I call it says “our team is busy, please call back later”.

  • WhittomeAlice Alice Whittome (@WhittomeAlice) reported

    @virginmedia I have just received a txt message from Aishwarya at virgin media asking me to provide account number to discuss issues... where is Chris? How do I access the web chat with Chris? Please respond

  • brianoates69 Brianoates69 (@brianoates69) reported

    @virginmedia Spent over 50 minutes on 2 calls this morning trying to clarify my end of contract and notice details, absolutely shocking Customer Services communication. Havent you got any British based Call Centres ???

  • mikedrover Mike Drover (@mikedrover) reported

    @virginmedia Are you going to fix it or will I go elsewhere?

  • Cdnchick74 Julie Pender (@Cdnchick74) reported from Richmond, England

    @virginmedia week 2, day 2 - still no resolution to broadband and no help from customer service. What can I do?

  • jzlondon Julia Zanghieri (@jzlondon) reported

    @virginmedia this is the 2nd day i spend online waiting for your customer service to respond. yesterday you sold me a deal and today you sent me a different one! no way to treat a customer. honestly would never recommend you

  • thelutonproject Laura • The Luton Project (@thelutonproject) reported

    Does anyone else internet keep going down with @virginmedia? Been driving me mad for days now 😤

  • adnansarwar13 Adnan Sarwar (@adnansarwar13) reported

    @virginmedia 1hour on the phone and your team put the phone down on me! Making simple changes to your account should not be this difficult! Definitely not going to upgrade my services now!!

  • JuRobathan Julia Hackforth (@JuRobathan) reported

    @virginmedia I spent 7 hours on the online chat yesterday with no response, 2 hours this morning and either bounced off calls or had shut when calling - appalling service