Virgin Media outages and service status in Brighton and Hove, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Brighton and Hove, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Sep 11, 9:03 PM GMT+1.
- Internet (44%)
- TV (33%)
- Wi-fi (11%)
- Phone (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Worthing, and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 2 days ago |
|
Brighton
|
Internet | 4 days ago |
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Brighton
|
Internet | 10 days ago |
|
Burgess Hill
|
Internet | 10 days ago |
|
Brighton
|
TV | 11 days ago |
|
Brighton
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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JK (He/him) ๐๐ณ๏ธโ๐๐ช๐บ & ๐ณ๏ธโโง๏ธ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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richard hocking (@rhock1979) reported from Shoreham-by-Sea, England@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Yes I am, weโve had the pre pull of the cables completed this morning, and are ready for the installation. Weโve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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Alternative Ageing (@alternativeage) reported from Saltdean, England@virginmedia problems again, on/off WiFi for 2 days now. Can't work and gather it will be fixed by 6 tonight. Can you verify! Postcode BN2 8AE. Not good enough - do we get a rebate for 2 days of lost work?
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take ยฃ130 per month for services but very slow to fix it when things go wrong letโs check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Dean Ayass ๐ ๐ต๐ธ (@DeanAyass) reported from Shoreham-by-Sea, England@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England9pm again at 11pm! so not only has the tv gone down itโs now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I canโt deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Christian ๐ฌ๐ง ๐บ๐ธ ๐ณ๏ธโ๐ ๐บ๐ฆ ๐๐ผ (@brighton_gay) reported from Sompting, England@FuriousCoops Itโs a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Gis (sarah)๐ฌ๐ง๐ณ๏ธโ๐๐ช๐บ๐ค (@gismotigga) reported from Brighton and Hove, England@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Gis (sarah)๐ฌ๐ง๐ณ๏ธโ๐๐ช๐บ๐ค (@gismotigga) reported from Hove, England@TonyMaudsley1 @virginmedia Because they are crap
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Jonathan ๐ณ๏ธโ๐๐ช๐บ & ๐ณ๏ธโโง๏ธ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia Worthing BN11 seems to be down
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Helen Rimmer ๐ ๐ถ๏ธ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Yep itโs still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia Thatโs fine youโve been much more helpful than the contact centre he was so rude!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
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Bev Terry ๐๐๐๐๐๐ (@Bev2810) reported@virginmedia you donโt bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer
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John ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
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Ashley Blick (@ablick1986) reported@virginmedia Iโve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!
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BB (@TheWazzo) reported@virginmedia @FredWhitbread You didnโt need to send your standard reply, everything you needed to know was in Fredโs post, heโs trying to help you.
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Gauci Reports (@GauciReports) reported@LPXIOP This isnโt anything new tbh. The two copper networks are basically BT & Virgin Media. Theyโve been migrating across to VOIP (Voice over ip) for a long time now. Unfortunately copper networks have become old and expensive to maintain and quality of service just deteriorates over time with fault calls, replacing cables and customer complaints etc.
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. (@AlexparkerI) reported@MelJanie @virginmedia Iโve just left virgin media. Their customer service is abysmal
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meg (@MeganJuliaaa_) reported@virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie