Virgin Media Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Lancing, Hove, Burgess Hill, Seaford and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
||
| Worthing |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Brighton |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
-
Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Brighton and Hove, England
@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
-
Kat Blakeborough
(@katb217) reported
from
Shoreham-by-Sea, England
@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
-
Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@MontyWanty @virginmedia Never said it was!
-
Ellie Cole 🐆
(@GrassHoppus) reported
from
Hove, England
@virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!
-
richard hocking
(@rhock1979) reported
from
Shoreham-by-Sea, England
@virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened
-
Dean Ayass 💙 🇵🇸
(@DeanAyass) reported
from
Shoreham-by-Sea, England
@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
-
Lee Garrett
(@mrgarrett100) reported
from
Worthing, England
@virginmedia you guys are truly the worst... move the service to you with 6 weeks notice and you don't have it ready - suggesting we wait 16 days until you're ready with no service as we've cut the other provider?????
-
Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
-
Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
-
Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service
-
Helen Rimmer 💙 🔶️
(@melon_h) reported
from
Burgess Hill, England
@virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.
-
Sami Channon
(@sami_chanchan) reported
from
Worthing, England
@virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown
-
Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Hove, England
@TonyMaudsley1 @virginmedia Because they are crap
-
Helen Rimmer 💙 🔶️
(@melon_h) reported
from
Burgess Hill, England
@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
-
JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia problems again, on/off WiFi for 2 days now. Can't work and gather it will be fixed by 6 tonight. Can you verify! Postcode BN2 8AE. Not good enough - do we get a rebate for 2 days of lost work?
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have it for years and was told it was quite old by techies improving my signal around the house (AMPLIFI ) But if there isn't anything else, so be it. Many thanks .
-
David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Read
(@ryanread678) reported
@virginmedia And I except some credit of our bill For your issues some of us run our business from home and lose money
-
Ben
(@BenH93_) reported
@virginmedia Up and down like a yo-yo. Sort it out otherwise the Warzone experience on 5G data won’t be pleasant ffs
-
Stephen Gatfield-Holmes
(@sgatfieldholmes) reported
@virginmedia Internet down in RG10. I’ve tried several reboots, just have a flashing blue light now 😔 #WorkFromHome
-
Kara McManus
(@lmsunshine99) reported
@virginmedia This is a regular issue. I am getting really fed up of paying for a service I am not receiving. Not to mention having to pay extra for pods to get wifi to the other side of the house.
-
Daniel Sellars
(@Daniel_Sellars) reported
Hi @virginmedia are there still issues I have no broadband I live in LE3 Leicester area
-
ⓓⓐⓥⓘⓓ✌
(@Davidmurrant91) reported
@virginmedia Are we going to have to wait another 7 hours again to get an update on why, for the second time your services are down. With the price hikes, you're putting in this not acceptable service. You turn your phone lines web pages off when there's an issue and shy away. Awful service
-
Pablo
(@PabloAntilles) reported
Sort it out Virgin!! No Wifi internet again!! Even tried ringing 150 customer contact number and it said 'Number Not Recognised'. Thats your own number!! @virginmedia
-
Jon
(@jonboz77) reported
@virginmedia Absolute bullshit service
-
Darren Clark
(@Clarkyd77) reported
@virginmedia Still down in rg21. With the price you're charging this shouldn't be happening. All my devices are saying "connected without Internet"
-
Steve
(@Stevebelbin) reported
@virginmedia This is just not good enough, service has got worse over the past few months 😡😡 I’m going to be changing my provider