Virgin Media

Virgin Media Outage Report in Brighton and Hove, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton and Hove, England 03/18/2025 10:00

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • Luciddestiny Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • barbados10 chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • clauxac Cláudia Carvalho (@clauxac) reported

    I am not your costumer anymore @bt_uk ! I am a @virginmedia costumer since the beginning of May! Where they charge 1/2 of what you charge! Please cancel the bill! #badcustomerservice

  • 3Simmo Emma Marie (@3Simmo) reported

    @virginmedia my broadband keeps cutting out. I have logged on to your help site and it wont recognise my enail or account number??

  • wayoiwarai warai (@wayoiwarai) reported

    @3Simmo @virginmedia Contact @anectodal now to fix your account immediately

  • Mattbraaaaan1 Mattbraaaaan (@Mattbraaaaan1) reported

    @virginmedia I have no access to apps or catch up shows. By the looks of it this seems like an ongoing issue. Any ideas of when a fix is due? Clearly we're paying for a service that we not receiving at the moment so I'm assuming there is a comms re compensation on the way too?

  • Damo21306585 Damo (@Damo21306585) reported

    @virginmedia shocking service today. No phone Internet or TV since last night and still not on.

  • SteMcC86 Stephen McCartney (@SteMcC86) reported

    @virginmedia My broadband has been down all day, now you're saying it's not going to be fixed till 10am tomorrow! I'm assuming I won't be paying for my broadband for today & tomorrow then?!

  • trevorviette01 trevor viette (@trevorviette01) reported

    @virginmedia Yes all the time and even when they sent an engineer couldn't fix it !!

  • emmarosefit Emma Rose Smith (@emmarosefit) reported

    @virginmedia what’s with this no connection since yesterday? We can clearly see from the tweets that you’re experiencing issues. Please get it sorted, we’ve assignments to be submitted this weekend and I work from home!

  • JanSmit91387857 Jan Smith (@JanSmit91387857) reported

    @virginmedia Still no service and it is now 19:24!!

  • AuthorKarenMaso Karen Mason 📙 🐶 📺🛵 (@AuthorKarenMaso) reported

    @virginmedia can you tell me when the TV and broadband issues in SW11 3EH will be fixed. Your check status website isn't working now either