Virgin Media Outage Report in Worthing District, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worthing District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Worthing District, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Brighton |
Total Blackout | |
| Worthing |
||
| Brighton |
TV | |
| Worthing |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worthing District, England
Latest outage, problems and issue reports in Worthing District and nearby locations:
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Barlow
(@Trigga_b) reported
@virginmedia I have had no landlines connection for last couple of days. Even went out a bought a new phone in case it was that. I have tried online services which was useless and been cutoff twice trying to call from my mobile. How do I get anyone to help?
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Twit
(@WilliamTho22) reported
@virginmedia It's not the end of the world granted but I expect a good service for £60 a month you know.
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A Lapse in Time among the Stars.
(@A_lapse_in_time) reported
@DomCawkwell @virginmedia I am very sick of their shoddy services. I got disconnected saying my bill was overdue and its not due till the 18th Aug. Now have to wait 4 hours to get my services reconnected. Very shoddy service
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Jamie Maidment
(@jamie_maidment) reported
@virginmedia I'm having trouble getting my PAC code. I've been attempting for over a week now and each time I get a response for a technical issue, is there any alternative method to get a PAC code?
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Kieran Fennelly
(@FennellyKieran) reported
@virginmedia God damn Internet is down again, this is every jeffing day this week and your automated, slightly patronising voice not says everything is working fine!! This is getting beyond a joke now. Can someone please look into this, pointless having a 500mb connectio 😡
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andrew Ingram
(@andrewI12974165) reported
@virginmedia As usual with a virgin media promise from yesterday, there is no £100 owed as refund and no £50 due to abysmal customer service. All I have is a WhatsApp trail of lies
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mauricesaxby73@gmail.com
(@mauricesaxby73) reported
@virginmedia Don't waste your time or mine EQUIPMENT FAILED AFTER 4HRS NO EQUIPMENT NO SERVICE NO EQUIPMENT NO SERVICE NO EQUIPMENT NO SERVICE NO EQUIPMENT NO SERVICE IF YOU HAVEN'T GOT IT NOW GOD BLESS YOU POOR SOUL IT MUST BE TAXING FOR YOU NO EQUIPMENT NO SERVICE NO EQUIPMENT NO SERVICE ST
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shelly b
(@easyrider1066) reported
@virginmedia If we feel like we ain't getting no where again we will be taking this further as we know its an issue with virgin
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Dave
(@daveqpr85) reported
@virginmedia Which resolution? Sit, wait and shut up? Nobody has ever given me an actual answer. What is the delay? How long should I expect it to take? Why do I have to pay full price for a service that I don’t get?
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MK⚒
(@Masalabe914) reported
@virginmedia Loyal customer of 12 years and you increasing my package from £100 to £147.50, customer services will not reduce my package by much...however same package for new customer £85!!!... cheerio off to @sky same package £63