Virgin Media

Virgin Media Outage Report in Brighton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton, England 03/18/2025 17:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

  • ATS_Spencer Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MGGC2019 Mysterious Gamers (@MGGC2019) reported

    @virginmedia Have just had the WORST customer service on phone trying to understand why my bill nearly doubled to find my contract over & instead of trying to help me set up a new one that is good for me as I'm disabled & have low income, I get told to cancel? Can anyone help me?

  • LDC82 Lee Clapham (@LDC82) reported

    @virginmedia hi I’m trying to cancel the installation of my new services and being on hold for ages just to be passed to someone else.

  • MeNyrbie Me (@MeNyrbie) reported

    @virginmedia super crap service. Havin issues since install date 5wks ago. Still not resolved. Being passed around depts as noone can give an update. Keep getting cut off. Disgraceful. @bt_uk do you have any deals?

  • Andy42899006 Andy (@Andy42899006) reported

    @virginmedia why do you constantly keep shutting down the internet in Birmingham every time I'm in the middle of a meeting?!?!?!

  • CunliffeTina Tina Cunliffe (@CunliffeTina) reported

    @Ash_Attack1979 @virginmedia Your lucky then I have been having problems for a year with them I have been promised all sorts. Never got them. After awhile you will probably start getting problems. Won't fix

  • 1andyfrost Andy frost (@1andyfrost) reported

    @MartinSLewis have you had many complaints about @virginmedia, for two months I have been contacting them and being told my service is cancelled only to receive another bill a month later, now demanding emails, affecting my credit score. Any advice?

  • StooshDivina Something_aboutDivina (@StooshDivina) reported

    @virginmedia can someone contact me. The service is terrible and your customer service representative I just spoke to is incompetent.

  • JNewmaj John Newman (@JNewmaj) reported

    @virginmedia my broadband is painfully slow with download of 27 Mbps and upload of 1 Mbps. Very difficult to work. I'm paying for 100 Mbps. I've run your test and it thinks all is fine. Clearly it's not. Please sort .

  • pandieb pandie bronsdon (@pandieb) reported

    @virginmedia Almost 24hrs without broadband in the CR0 area now. Three fix times so far, all missed. I need to be able to work! It's not good enough

  • olibennett Oliver Bennett (@olibennett) reported

    @tonymc39 @virginmedia I had a terrible time with @virginmedia whose breezy social media is entirely at odds with its venal pricing and inefficiency