Virgin Media outages and service status in Brighton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Brighton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 3, 12:26 AM GMT+1.
- Internet (78%)
- Total Blackout (11%)
- TV (11%)
The latest reports from users having issues in Brighton come from postal codes BN2 and BN3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 5 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, EnglandI've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
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Matt (@mattiem1976) reported from Sompting, England@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Tom Pritchard (@tommyp2222) reported from Worthing, England@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England@lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!
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Becci Cohen (@BecciCohen) reported from Worthing District, EnglandIt must have been a bad day for the #virginmedia social media team. I’m one of those affected by the outages today, but I bet my day’s been better than theirs!
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OldFootballProgramme (@oldfootballprog) reported from Worthing District, England@virginmedia bloody hell Virgin sort your broadband out, down at 6am now down for 25 mins so far, are you being attacked as it all seems very weird to me ?
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Danny Williamson (@Sacto_King_UK) reported from Worthing, England@virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?
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John And Ginger (@JohnAndGinger) reported from Woodingdean, England@vmbusiness Any news? I’m s not working still.
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Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia It's your customer service that isn't working. And our broadband router.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pat McAuliffe (@PatMcA) reported@virginmedia hi trying to sort out a log on to account issue , cannot resolve it online and phone keeps knocking us off. If not resolved soon am moving to Sky
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john rowan (@jokewapo) reported@2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.
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Monica Allan (@MonicaAllan1) reported@virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?
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rhi (@travichughes) reported@j_ball13 @virginmedia our files or something so we couldn’t even join back on that network
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Kev (@victor50) reported@virginmedia So, 2 days, yes 2 days and the internet is down yet again. You have a very serious issue to sort out. You should be paying me to have your internet.
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⭐️Jackie⭐️ (@Jakki_113) reportedIs Virgin broadband down in WD3 area please @virginmedia
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Dave Wright (@DavidPaintdw) reported@virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply
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Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported@virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.
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Matt Fowler (@306notout) reportedAbysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋
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Paul Tee (@Nokkapie) reportedYes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!