Virgin Media

Virgin Media Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN1, BN2, BN3 and BN41.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton, England 08/16/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Hove, Burgess Hill and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing Internet
United KingdomBrighton TV
United KingdomHove TV
United KingdomBrighton TV
United KingdomWorthing TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.

  • GreyAmbition TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • Luciddestiny Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @briamjam Here to help??? Is this a joke?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE

  • scotthortop Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gtfc_1 Dave Nunn 🤘 (@gtfc_1) reported

    As usual @virginmedia running like ****. Worse service provider I've even had. Utter garbage

  • emmyloubird Emma Malone (@emmyloubird) reported

    @virginmedia we regularly can’t watch catch up/on demand on our box without rebooting the box, or the show gets stuck on the adverts. Why does this happen and what’s the long term solution please?

  • GlazedGater Michael🇿🇦🏆🏆🏆 (@GlazedGater) reported

    @virginmedia is so ****....

  • AndreaSahadew Andrea Sahadew (@AndreaSahadew) reported

    Absolutely shocking customer service from @virginmedia. Moved house on 6/4, promised connection for 14/4. Fobbed off numerous times when we have tried to chase up. And we are now being told it will be 27/4 at the earliest. How do we WFH or our son study for his A’levels?

  • trebor8422 r (@trebor8422) reported

    @virginmedia mate im not even getting a wifi connection now.. every month therss issues with the Internet gettinh boring now

  • AmandaKnox555 Amanda Knox (@AmandaKnox555) reported

    @markcharnock @virginmedia Sky will always look for a way to reduce costs or offer freebies when you call to talk about increases. I moved to Sky from Virgin a few years ago now because of their lack of help over price hikes.

  • melmcdonald_ Mel McDonald (@melmcdonald_) reported

    @virginmedia I just want to leave Virgin - after three months!! - every time I call I'm told that I'm breaking up. I've called on three different phones - why is it always my problem?

  • floydhead01 Mark Gibbons (@floydhead01) reported

    @markcharnock @virginmedia My fiancee had problems when wanting to up grade she had been a loyal customer for 6 years. And they wouldn't give her an upgrade as she always payed the phone bill on there automated phone line from her Mobile and not direct debit. Any she said I'm leaving and going to another

  • SharpSwan Michael Swan (@SharpSwan) reported

    @virginmedia So despite a payment agreement being made, you've taken the whole final bill via DD and then I HAVE posted back the router etc yet you email me today saying you're charging £40 for not returning it. WTF

  • oflahertyevents O'Flaherty Events 💙 (@oflahertyevents) reported

    @virginmedia when are you going to sort out your abysmal network? Three days down. No compensation. Off again now!! This is ridiculous yet @richardbranson makes millions from your customers misery! Explain and fix!!!!