Virgin Media outages and service status in Brighton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Brighton, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 11, 5:53 PM GMT+1.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
The latest reports from users having issues in Brighton come from postal codes BN3 , BN2 and BN1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 2 days ago |
|
Brighton
|
Internet | 7 days ago |
|
Burgess Hill
|
10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England@virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Brian Roe (@indiointernet) reported from Brighton and Hove, EnglandThank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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Helen Kellar (@helenkellar) reported from Brighton and Hove, England@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Mark Strong (@ibikebrighton) reported from Brighton and Hove, EnglandHey @virginmedia any news on internet outage in #Brighton BN2?
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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Angel sirius (@Angelsirius1) reported from Worthing, England@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Keri Kennedy (@beadyface) reported from Hove, England@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service
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damien hills (@dhillsalbion) reported from Brighton and Hove, England@virginmedia It says no issues
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chris rose (@barbados10) reported from Shoreham-by-Sea, England@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England@virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.
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Sara (@sara_saehasti) reported from Worthing, England@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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ydnam (@dizzymabil) reported from Sompting, England@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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Anne Webb (@AnneWebb777) reported from Brighton and Hove, England@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Sami Channon (@sami_chanchan) reported from Worthing, England@virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.
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TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, EnglandVirgin media and there forever crap and diabolical service they provide ! Do an update on your crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Baynton (@theandyb10) reported@virginmedia just had a missed technician leaflet through the door despite the fact my wife was in after rearranging work to be there. Doorbell doesn't work due to no internet but no attempt made to knock. Really upset because daughter's a level exams about to start
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Stephen Old German - English Translator (@old_stephen) reported@virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.
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Allie (@oxongardengirl) reported@lewclarke1 @virginmedia Oh I could have told you they were awful. Try moving house with them! It's "character building"
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Limited (@Itslimiiited) reported@virginmedia What's the point in paying for a service, when its ****!
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Lisa Boyce (@LisaBoyce6) reported@virginmedia - your salesman has sold an Alzheimer’s relative a media package- she doesn’t have mental capacity to consent but your call centre refuses to take our lasting power of attorney so we can’t cancel. She has no paperwork and can’t remember the password set up. Not good!
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Alex Bellew (@Donaldman34) reported@virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this
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Simon Kossoff (@Skossoff) reported@virginmedia do you have outage in w5 5BH
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EarthLuma! (@earth_luma) reported@PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.
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Johnald McDicko (@McDickotheRed) reported@virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy