Virgin Media

Virgin Media Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton, England 03/18/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia

  • Chudio Chuds (@Chudio) reported from Worthing, England

    After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!

  • Lesley_wolan Lesley Crook (@Lesley_wolan) reported from Brighton and Hove, England

    @virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could

  • TheMexicanMoose Moose ⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported from Brighton and Hove, England

    @Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?

  • jennycarroll21 Jenny Carroll (@jennycarroll21) reported from Worthing, England

    @virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline

  • aliceharmanx alice❁ (@aliceharmanx) reported from Brighton and Hove, England

    @virginmedia how long is the wait to get through to customer services on the phone?

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover

  • MarkkClifford Mark Clifford (@MarkkClifford) reported from Shoreham-by-Sea, England

    @BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.

  • Sussexmerlins Nick Weston 🇪🇺 (@Sussexmerlins) reported from Hove, England

    @yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Aldavis20Davis Alison Davis (@Aldavis20Davis) reported

    @virginmedia do you think it is professional to leave a customer on hold for 35min to then hang up on them? #appallingservice

  • neonblue82uk Francine (@neonblue82uk) reported

    @virginmedia Hi how do we get to speak to someone who knows what they are doing and talking about please? Only my Dad has received another msg totally contradicting what he has been advised. 5hrs spent this week to customer services spoken to 8 different people so far. Help needed please.

  • LisaYidetteWHL Lisa 😺🛍⚽️💃💅✌🥦🥕🌽 (@LisaYidetteWHL) reported

    Anyone looking to swap TV services AVOID #VIRGINMEDIA like the plague. Been with them decades since they took over from NTL. Treat customers disgracefully. Day 5 with no service No call backs as promised Spent 5 hrs on phone! Once tied into a contract they don't give a ****

  • ljmelville Laura Melville (@ljmelville) reported

    @virginmedia no connectivity on WiFi and “help” desk want to leave for 24 hours to see if it magically fixes itself?!

  • JoRzyCruise Jo Rzymowska (@JoRzyCruise) reported

    @virginmedia Please note that your engineer Scott Ball saved one very unhappy customer from leaving your service. He should be recognised!

  • shineadrizen $hiÑ£ad⚒ (@shineadrizen) reported

    @virginmedia THIS COMPANY IS SO **** I DONT KNOW HOW TO PUT THIS SIMPLER FOR YOU: PHONING THE PRE-INSTALL TEAM DOES **** ALL THEY ARE ******* USELESS AND SO ARE YOU THIS IS THE WORST WIFI COMPANY I HAVE EVER DEALT WITH NO OTHER COMPANY WOULD DARE LET THEIR CUSTOMERS WAIT OVER A MONTH FOR WIFI

  • andrewjonesuk Andrew Jones (@andrewjonesuk) reported

    @virginmedia The phone display is saying no service or emergency calls only. Plus it also says not registered on network sometimes. No issues are reported in my area

  • Beckeh88 Becky Hayes (@Beckeh88) reported

    Never has the service been as poor as it has lately @virginmedia seriously unhappy customer

  • JohnAlm82861113 John Almond (@JohnAlm82861113) reported

    Well done @virginmedia the last 6 weeks has been the worst customer service experience in my 68 yrs on this planet. No coordination; lack of understanding about your own products; broken promises on call backs (I could go on). If anyone out there considering using them - DON’T.

  • Kentishred Brett (@Kentishred) reported

    @virginmedia WiFi down and status page 'not available'. Can you advise when this will be resolved? Postcode TN10