Virgin Media

Virgin Media Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton, England 03/19/2025 00:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting

  • cjossy Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints

  • MikeHobden Mike Hobden (@MikeHobden) reported from Worthing, England

    @virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed

  • dizzymabil ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported from Worthing, England

    When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!

  • ATS_Spencer Spencer Clark (@ATS_Spencer) reported from Worthing, England

    @virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.

  • indiointernet Brian Roe (@indiointernet) reported from Brighton and Hove, England

    Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help

  • tommyp2222 Tom Pritchard (@tommyp2222) reported from Worthing, England

    @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenmckeown82 Steven Mckeown (@stevenmckeown82) reported

    @HighbsN5 @virginmedia This happened to me too. Missold volt package. Agreed with the agent on the phone £92 all in. Changed my SIM across to o2, got the new router. Then bam £142 for virgin media plus £28 for o2. The two direct debits came out after I raised a complaint.

  • ChrisPe15419991 Chris Perry (@ChrisPe15419991) reported

    @virginmedia Yes checked that but it says there no issues. I'm still have no internet as of this morning. 3 days it's been down

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia No you check its your service what’s rubbish honestly your absolutely shocking you do literally nothing to help just put it back on the customer to do your job

  • jerryafraid jerry afraid (@jerryafraid) reported

    @virginmedia my connection is so bad I can't do my job at home, and I have no end date to when it well be back to normal, can I cancel my contract?

  • OfficialLukeD Luke (@OfficialLukeD) reported

    Yet another service issue/dead hub from virgin media. Earliest appointment is in 2 days. Sigh

  • jenstarzie JenStarzie (@jenstarzie) reported

    @virginmedia our wifi is down and apparently you can't fix it until 18th oct - thats a whole week!!! We work from home, this is unacceptable and we've been offered no alternate options or compensation. Please fix this, we can't go a whole week without wifi. #Help #Wifi

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia Stop saying sorry & fix the problems

  • sjwhite00 Simon White (@sjwhite00) reported

    @virginmedia Spoke to them twice. Then they closed for the night before resolving my problems.

  • J_reilly31 Jonno (@J_reilly31) reported

    @virginmedia I'm at work now I'm afraid since don't know. I noticed on twitter last night that there were many others with the same issue so I know it wasn't just my service

  • SheenaSing_ Sheena (@SheenaSing_) reported

    @virginmedia You team on the number above also has no answers for me. There doesn’t seem to be anyone accountable at Virgin. I have never had service this poor and my wifi hasn’t even been installed yet. Thanks for nothing John.