Virgin Media Outage Report in Brighton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brighton come from postal codes BN1, BN2, BN3 and BN42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Haywards Heath, Worthing, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
||
| Haywards Heath |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
TV | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Junior
(@wavell_mark) reported
from
Hove, England
@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Please sort out issues in my area: BN28AE. Outage over the weekend, yesterday and now again. I can’t work! I’ve just got another contract with you for faster wifi but what’s the point! You were improving issues in this area last week but it’s been worse ever since!
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Michelle83mj
(@michelle83mj) reported
from
Brighton and Hove, England
@virginmedia This link doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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smartesthorse
(@smartesthorse) reported
@virginmedia and its been off and on all morning today! I pay you FIFTY TWO pounds neighbour has better service plusnet £32 why are you more than 50% more for inferior service please? Please explain your pricing
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♥ Andrea Jayne ♥
(@Souvenir_AJ) reported
@EmmaBabeyy93 @virginmedia It's come up on my service status finally and it says its due to be fixed by 13.20. One of the neighbours suggested the solar storm last night caused it because their service is also down! They're not on Virgin. Not sure if there's any truth in it.
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Caroline Ronsley 💙
(@CarolineRonsley) reported
@virginmedia Service is rubbish three customer service ladies then onto Gadgets rescue team who did a speed test and determined the problem is with the Broadband provided by @virginmedia that I have just increased to 500 mbs
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Emma Louise Ornsby Writer/Artist
(@tizziebagwash) reported
@virginmedia I have. Been zero help. As I said your colleague said your network is rubbish. Really bad service. @VodafoneUKBiz I never has any issues. @virginmedia is terrible with awful customer service.
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Elizabeth - lizzybuntonvlogs
(@shopgirlygm) reported
@virginmedia I get that you're busy but 3 seconds promised multiple times is just laughable. I've spoken to someone now who said coincidentally there's a planned outage today. Which doesn't explain all the other days I can't connect. Promised WiFi would work for whole house.... Cont...
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Sort your service out, been rubbish for the past month and i'm not even getting the speeds i'm paying for 🤬🤬🤬
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Alan Morgan
(@morgan_alan) reported
Is Virgin Media broadband Down…?
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Ant.😎
(@AsSowter) reported
@brownhill76 @virginmedia Virginmedia has to be the worst provider of them all, seen lot's of people on here say the same, end of the day, they'll still rob you of money but won't send you a refund.
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John
(@GrumpyPandaF1) reported
@virginmedia No problem,wouldn't want an Elderly or Vulnerable person falling for it & getting scammed.
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David Howe
(@davidrochehowe) reported
Any one having issues with Virgin Media in Dublin/ Rathfarnham??