Virgin Media Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia I can't even login to my account...
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
And also @virginmedia if you reply to me with one more bot. I'm going to Dedicate every free hour I have for the next month to writing a fleet of bots to get people to leave your sucky service. So stick that up your bots.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia what’s happening with the tv service in the BN2 area?of Brighton it’s been fine all day and now I’m getting a broken up picture the same thing happened at the same time last night too
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I used the automatic system for Virgin to send a signal to sort out my problems - nothing has been done, now I'm on hold to speak to a human being 16 minutes and counting. This is unforgivable 2 weeks of : Slow Wifi, no apps working and can't even speak to someone.@BBCWatchdog
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough
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Steve Love
(@SteveAfterlight) reported
from
Brighton and Hove, England
@virginmedia We tried valiantly. After being let down again on the basics of simply getting us our equipment and getting us online we did eventually manage to speak to someone. Thankfully we managed to cancel and go back to Sky and never need to deal with Virgin Media ever again!
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Hello @virginmedia WiFi down in BN1. Send help. Don’t know if you’ve noticed but we’ve been asked to WFH. Current stays: unable to.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Can't get through and wifi is getting slower and slower. Could you please ask someone to send the signal to my box remotely as the automated system promised to do yesterday - but didn't! Thanks.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Just back up after 4 hours down...
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@conniebliff @virginmedia Virgin media have been ******* us around for over a month and left us with no internet, truly the worst customer experience I have ever had for anything by a long way
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Look, I've done everything you told me to do: sending messages to the text no. you gave me - no response in a week - calling an automatic no that said it would send a signal to my equipment 'BECAUSE SOMETHING IS WRONG' - nothing happened......calling and not being answered ....
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
My god @virginmedia sort it out!! The whole streets been complaining for months. Loads have left your service now. You've replaced the junction box. What you gonna do next, waggle a squirrel and see if that fixes it?
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@megyesischwartz
(@schstsc1) reported
from
Brighton and Hove, England
@virginmedia 45 minutes to get through to a person. Told them I wanted to leave. They put me on hold and cut me off! Goodbye Virgin - Hello Sky (the @skytv package is £70 cheaper). @virginmedia customer service is a disgrace
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Bob the 🐬
(@bobthe_dolphin) reported
from
Brighton and Hove, England
@virginmedia Hi, can you elaborate on why Brighton fibre was so horrifically terrible today? In 8 hours I got 3 hours work done....
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Mark Ford
(@fordie) reported
from
West Worthing, England
Anyone else in BN12 having broadband issues on @virginmedia?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
from
Worthing, England
Paid @virginmedia £25.95 to watch #JoshuaPulev and the picture is unwatchable. Engineer fix estimate of 11.20pm for an event that starts at 10pm is no use to anyone. #Iwantmymoneyback
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shannon
(@Shannonmanuel_) reported
from
Brighton and Hove, England
@virginmedia been 2 days and our WiFi still not working ! Tried resetting and turning on and off again !! Pls help , we are students who neeeeeeed WiFi
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Pete Hobson
(@pSK) reported
from
Brighton and Hove, England
You bunch of cheap *** fraudsters @virginmedia . Invest in your infrastructure. Invest in your tech support. You really need a government watchdog don't you. You clearly can't be trusted to be a private company
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Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cammies
(@NeilCammies) reported
@virginmedia Made the call spoke to Sam who is sending an engineer out. However my wife cannot get on to the internet which means she has to go into the office to work. This is so unacceptable as this issue has been at you end since April 11. How is that okay?
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Stuart
(@stuarthodge1981) reported
@virginmedia Apparently it was my fault I called to cancel but your staff put me on a new contract so have to wait 3 days for the phone call that was recorded which I’m sure will turn out that it was not recorded
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Calvert with a C
(@Calvert_Comics) reported
@virginmedia Just want it known how poor your customer service is. Never been told that I’ve been lied to so much before
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LexiPotato
(@LexiPotato104) reported
@virginmedia So when they call they ask to speak as with my nan. She starts to ask and then they hang up. It's happened 3 times
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Primal Tundra
(@PrimalTundra) reported
@virginmedia Looks like the issues have been admitted on the website at least now. So probably a waiting game
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Nick Higham
(@nniicckkhigham) reported
@virginmedia now nine days without 5G in the area BL6 4JF and down to BL6 4SB. Any update on when it is being restored please?
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El Mo
(@twistedhelix101) reported
@virginmedia But of course there are issues in the area..I'm not making this up. Now I have to wait for 11 hrs before I can call an engineer out.
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Susie Wright
(@SusieWright893) reported
@virginmedia told us we would have our broadband set up today and this morning at 9am they say it won't be until Friday afternoon. So we lose 3.5 days of work and they try to compensate us by letting us buy a dongle that might not arrive until Friday. Dreadful customer service
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Brittany Howard
(@Brittan66783252) reported
@virginmedia I think I've just done that, to be honest it always seems to be would I mind doing this or could I phone again or could I explain this again, how about virgin do something to fix the situation because last time I checked virgin employ people and pay those people
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Simon Y
(@SimonY97907911) reported
@virginmedia Land line. It’s been since I upgraded! Nobody knows how to fix it. I’m paying fir this service but also can’t call family in Cyprus or certain numbers. It’s been awful service