Virgin Media

Virgin Media Outage Report in Brighton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Brighton, England 03/18/2025 15:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • RelentlesssTV ЯTV (@RelentlesssTV) reported from Brighton and Hove, England

    @rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia

  • davmcdngh David McDonagh (@davmcdngh) reported from Hove, England

    @virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    Well done @virginmedia, everything down again and I’m told 24-48 hours until it’s fixed. On the opening weekend of the new premier league season. Magic 🙄😤

  • Genji_bow Leon Valentine (@Genji_bow) reported from Brighton and Hove, England

    @virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    @virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet

  • pwvoiceovers Patrick Woodward (@pwvoiceovers) reported from Worthing, England

    @virginmedia bb seems to be back now! Hopefully just a glitch. Service status website still down tho. Says 'oops, something's wrong'

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤

  • peel_acres Mark (@peel_acres) reported from Brighton and Hove, England

    @virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.

  • zimoza90 Tony Woodley (@zimoza90) reported from Burgess Hill, England

    @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

  • clairewoods93 Claire Lock (@clairewoods93) reported from Worthing, England

    @virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • catvarley Catherine Varley (@catvarley) reported

    @virginmedia I was told that the engineers were working on it, but that it was a complicated fix and they didn’t know when it would be fixed.

  • catvarley Catherine Varley (@catvarley) reported

    @virginmedia Wow. Please read my tweets - I’ve been calling it for DAYS, it tells me there’s a problem, but that’s all. I give up, I’m moving providers, not just the service but the support from VM is abysmal.

  • Zosephine05 Zoè Seber (@Zosephine05) reported

    @virginmedia No out telephone line is still down and our box in the living room is still rebooting. My dad will be contacting you again today about it as the telephone been down since Friday.

  • mmaryJ Jill D 💙 (@mmaryJ) reported

    @virginmedia They are at the moment but we lose the signal several times a day anyway. Twice since yesterday already. It’s not stable.

  • JarrieSam Sam Thompson (@JarrieSam) reported

    @virginmedia It’s been ok last couple,e of weeks but is prone to short breaks in service

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    @virginmedia I explained the day i renewed that we were struggling badly for signal upstairs. They showed me how to use the connect app which showed bathroom, back & front bedroom all poor. Then nothing was said since! Ive contacted 4 times since including chat / support on app, no reply

  • lyndonstb Lyndon (@lyndonstb) reported

    @virginmedia That’s terrible. You ask us not to call to keep lines free for urgent issues and this is a simple matter to send an additional pod. Not to mention getting through on the phone wastes my time too.

  • BestGirlMiwa Miwa Kasumi 💙Tsundere gang (@BestGirlMiwa) reported

    @virginmedia FIX UR DAMN INTERNET UR SO BAD WORSE INTERNET PROVIDER ITW

  • GrosseStevie Stevie Grosse (@GrosseStevie) reported

    @virginmedia Done that already and was no help... and I can't ring between those times due to work

  • joberryreviews Jo Berry (@joberryreviews) reported

    @virginmedia It keeps getting later - apparently fix time is now 5pm.