Virgin Media Outage Report in Brighton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brighton come from postal codes BN2, BN3 and BN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Shoreham-by-Sea, Burgess Hill, Brighton, Worthing and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Burgess Hill |
Wi-fi | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Spencer Clark
(@ATS_Spencer) reported
from
Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia hey service is down on bn13 1bx can you hive me an update on when this will be working as I need to work #help
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
When you call @virginmedia for assistance with installing your kit (box on the wall is faulty) and the advisor wishes she wasn’t there... I get you finish in 20 mins but doing GDPR and placing me on hold for ages isn’t on?! I pay for a service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren'Sivyer
(@LaurenSivyer) reported
@virginmedia Yes, Friday. Still nothing. We have no internet and supposed to be working from home. I have genuinely never received such poor customer service.
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rob ☠️
(@skullemoji666) reported
@virginmedia I called up yesterday & they said there is nothing you guys can do bc it shows up as no errors on your side. Our internet drops out every single day. We’ve already had an engineer come out and the issue is not sorted. Think we need a new router but apparently we can’t have one…
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Patrick Grinham
(@Baggiepat) reported
Is there a problem with the @virginmedia broadband? Video's and GIFs on twitter and Facebook won't play. Birmingham B38 area. :-(
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Russ Dawson
(@ReggieePerrin) reported
@virginmedia Yes I did but clearly they cancelled it 24 hours later. The new install is booked for Aug 2. Ive spoken to customer services who promised me it will be up and running by 6pm tonight. We shall see
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Mark
(@blanaba1985) reported
@virginmedia Really did confirm that you do not care about our custom and have taken a regular bill later for granted. To compound the issue, my mother in law has received yet another call to discuss her account. Proves that no one has listened.
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rob ☠️
(@skullemoji666) reported
@virginmedia On and off for over a year but now it’s super bad. I’ve already nearly cancelled but was convinced to stay and now we still have this issue it doesn’t seem like anyone is bothered at looking into it. Only the bottom white light is on right now.
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IDIC
(@CharlieIDIC) reported
@virginmedia Forums won’t help your app doesn’t work properly. I haven’t got time to spend phoning you up and spending ages on the phone. Text is quick and easy. I might get a few hours to be able to mess about in about a month but I work full time with a child and 13plus hrs wk studying
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K
(@kesel_li) reported
@virginmedia ’s wifi is the most terrible wifi i hav EVER used. Cant believe they hav an “outage” nearly every week. CMON!!!
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Anett
(@Anett26047877) reported
@VMO2News @virginmedia You don't care about customers! Spent nearly 2h on the phone to quit contract after 15 years with virginmedia Agents just held me on telephone line 20 minutes and after put the phone down!! It was 3 times like this.
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Mr S Belfast😎
(@Mr_S_Belfast) reported
@virginmedia Thanks again I was on with tech support they say it could be 24 hrs