Virgin Media Outage Report in Brighton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
-
Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits
-
🏡Glen Scott🏡
(@glenrules) reported
from
Brighton and Hove, England
@thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help
-
Simon (at 🏠)
(@Virgos_Haircut) reported
from
Brighton and Hove, England
It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.
-
Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
-
Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
-
Ali Haughton
(@Alison_Haughton) reported
from
Hove, England
@virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡
-
Mark Ford
(@fordie) reported
from
West Worthing, England
Virgin Media are obviously having big problems… can’t even load the app or status page
-
Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
-
James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
-
Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
-
Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
-
John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
-
Mark Sutton
(@complexmind) reported
from
Saltdean, England
@virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years
-
Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
-
Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
-
Richard Pickett
(@therjpickett) reported
from
Worthing, England
Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today
-
Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
-
Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
-
Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
-
Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ITV - Charlie Powell
(@ITVCharlieP) reported
@virginmedia Nooooo... never have been and happy with our service at the moment, thanks.
-
Mr Riddlesworth
(@mrriddlesworth) reported
from
Pontefract, England
Not happy with @virginmedia for the past couple of weeks my download speed has dropped to 1/3rd of what i am paying for and no way to talk to an actual person about it. Just a robot that jeeps telling me to do the crap ive already done 10 times already. 😡🤬😡
-
Niall
(@NiallTaylor) reported
@virginmedia I’ve already done the text thing, it’s the second time I’ve tried to use the system and got absolutely nowhere. I shouldn’t have to chase you in order to get the service I pay a lot of money for. It’s ridiculous, and I will be filling a complaint.
-
Caroline Nixon
(@CarrieNix0n) reported
@virginmedia It’s connected via an Ethernet cable to the hub. And no issues showing in settings.
-
Mizan Sheikh
(@mizan215) reported
@Thecarmagdriver @virginmedia Internet providers need to be held more accountable to their quality of service
-
lisa sammut
(@lullyleela) reported
@NatalieMcCoy92 @virginmedia Same problem here. Utterly disgusting. They want extra money for me to have internet upstairs. I'm raging 😡😡😡
-
Monika Tomas
(@Monika56157860) reported
@virginmedia Which option do I choose? The advisors I spoke to were unable to tell me who is the best person to solve this issue as they had no clue.
-
lorraine
(@lorrain45314038) reported
@virginmedia Thank you same response as had on phone and on line no actual verbal communication as when an engineer is fixing the issue or proper update
-
Jon
(@jon20042012) reported
@virginmedia Noooo that text service is as bad as the CS (phone) at least I'm talking to a human on twitter & the responses are quick. Your colleague suggested a super hub 3 will help & is a free upgrade. Can't you just look into that further. I pay £150 a month, poor WiFi isn't ideal
-
Bladesrallyteam
(@bladesrallyteam) reported
@virginmedia No the latency existed before the Eero system and still continues after its installation it was bought on advice from your engineer who has been the only honest one to admit issues with the Hub3 and the Puma Chipset when put under pressure with smart equipment well documented