Virgin Media Outage Report in Brighton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brighton come from postal codes BN1 and BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 21: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Brighton, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Haywards Heath, Worthing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Hove |
Internet | |
| Brighton |
Internet | |
| Brighton |
||
| Haywards Heath |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Chuds
(@Chudio) reported
from
Worthing, England
After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Speechley
(@Speecho) reported
@virginmedia That doesnt work either as the queue is so long you loop around for literally days with that daft bot system. Surely you should accept a written confirmation in the post that I am leaving?
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Ant*
(@scouse_ant25) reported
Why it is so hard to get in contact with @virginmedia ? I’ve been on hold on the phone three times and each time I’ve been cut off after an hour. Also tried the website which was next to useless as was the live chat help function they have. Pathetic service!
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DJ
(@DJacko79) reported
from
Leicestershire, England
@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Caboodlepa
(@suse2804) reported
@virginmedia isn't it funny that a communications company unable to communicate with their customers. Absolute NO customer service. How do you get to speak to someone?
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Russ Taylor
(@RussTaylor83) reported
@virginmedia no response to txts. No online chat. And been on hold for an hour on x4 occasions today to cancel my contract. No response. And there I was thinking you were a “communications” company. Talk about How to **** all over your customers...
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Tracy Speechley
(@Speecho) reported
@virginmedia I’ve tried that already, you complete the bot questions, they get back to you in 24 hours and its the automated questions again that then put you back in the queue, after 2 days I gave up. It doesnt work what can I do?
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Chris Diamond
(@chrisyboyone) reported
@virginmedia @virginmedia no. My speeds are really slow at time and they just said the speeds are not guaranteed on WiFi. At times my 100meg broadband is running as low as 1/2 meg on WiFi. When I got it, it was over 110 and amazing. I can barely use it at times
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Noel Dunne
(@Hayleysdad15) reported
Heya @virginmedia hoping for a bit of help please. Recently got new service with yourselves and all has been fantastic. However my smart devices won’t seem to connect. I’ve split the signals and am trying 2.4GHz as suggested but nothing. All worked on old service fine. Thanks
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Anthony Corbett
(@AnthCorbettQRC) reported
@virginmedia Not surprised the telephone queue is horrendous, that’ll be people complaining or cancelling as once again virgin media kick people when they’re down by massive price rises when some people are struggling for money ! Always caring. Not.
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Jules Meredith🇪🇺🇬🇧🏴
(@goldfish_jules) reported
@virginmedia Virgin even fail to respond to my tweets