Virgin Media Outage Report in Brighton, England

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Brighton, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, and Shoreham-by-Sea.

City	Problem Type	Report Time
Brighton	TV	6 days ago
Brighton	E-mail	11 days ago
Worthing	TV	14 days ago
Worthing	Wi-fi	15 days ago
Worthing	Internet	17 days ago
Brighton	E-mail	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 6 minutes ago from Shoreham-by-Sea, England

  @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

• 
  Claire Lock (@clairewoods93) reported 7 minutes ago from Worthing, England

  I feel like all I do is ring big companies up constantly to be fobbed off about their terrible service & amounts of money they’re taking off me for that service. It’s a joke. @virginmedia and @SSE Im talking about you.Joke both of you 😡. #pissedoff #anotherdaywithnotvorinternet

• 
  Claire Lock (@clairewoods93) reported 9 minutes ago from Worthing, England

  @kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

• 
  Claire Lock (@clairewoods93) reported 14 minutes ago from Worthing, England

  @virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

• 
  joe🍑 (@joesuxx) reported 15 minutes ago from Brighton and Hove, England

  Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

• 
  Claire Lock (@clairewoods93) reported 15 minutes ago from Worthing, England

  @Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x

• 
  Kate Hawes (@khawes) reported 22 minutes ago from Brighton and Hove, England

  @JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.

• 
  Claire Lock (@clairewoods93) reported 28 minutes ago from Worthing, England

  Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company

• 
  Claire Lock (@clairewoods93) reported 31 minutes ago from Worthing, England

  Right @virginmedia it’s Friday! I expect to fully be back up and running by this afternoon as promised numerous times. If not you get someone to my house to sort it this weekend, no more crap promises down the phone! #majorlyfedupnow

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 34 minutes ago from Shoreham-by-Sea, England

  @leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!

• 
  Claire Lock (@clairewoods93) reported 34 minutes ago from Worthing, England

  You’ve really done it now @virginmedia, another day no service and gra can’t watch the Chelsea game 😤

• 
  Claire Lock (@clairewoods93) reported 39 minutes ago from Worthing, England

  @virginmedia I just want someone out to check my equipment and sort it. No one else I know nearby who has virgin are having half as many issues as we are. You’ve got my money now come and sort my problem out. It’s been 4 days!

• 
  Claire Lock (@clairewoods93) reported 40 minutes ago from Worthing, England

  @GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!

• 
  Claire Lock (@clairewoods93) reported 41 minutes ago from Worthing, England

  @virginmedia It’s broadband and tv. All I can do is watch recorded shows. Can’t even get bbc itv etc. All I’m told is there’s a complex problem in the area but other people I know seem to have problems with either the tv or internet and nowhere as bad as ours. Extremely frustrating

• 
  Claire Lock (@clairewoods93) reported 42 minutes ago from Worthing, England

  @virginmedia A few hours I understand but 4 days and counting is not on. No one seems to be able to give a reliable account of what the actual problem is and when it will be sorted. Just fobbed off constantly. You’ve probably been the most helpful so far.

• 
  Claire Lock (@clairewoods93) reported 45 minutes ago from Worthing, England

  Just realised my direct debit goes out today. But your department that deals with taking payments hasn’t been down for the last 4 days. Funny that 😬 @virginmedia

• 
  💀☠Mel Shad ☠💀 (@mel_shad) reported 54 minutes ago from Shoreham-by-Sea, England

  @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

• 
  Claire Lock (@clairewoods93) reported 55 minutes ago from Worthing, England

  @virginmedia Done all of this, nothing works, the check my status is useless as it says there’s no broadband issues but when I ring up I’m told there is.

• 
  Jess Slater (@Slater1Jess) reported 56 minutes ago from Hove, England

  @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

• 
  stephen leppard (@steveleppard) reported 57 minutes ago from Shoreham-by-Sea, England

  When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  edd (@Edduknow) reported 1 minute ago

  @virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.

• 
  tim barker (@tjbarker72) reported 3 minutes ago

  @virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working

• 
  Tim Shishodia (@TimShishodia) reported 5 minutes ago

  @virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.

• 
  Anthony Porter (@TheAntPorter) reported 6 minutes ago

  @virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?

• 
  Anthony Porter (@TheAntPorter) reported 16 minutes ago

  @virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK

• 
  Janet Lilley (@kendrasmum03) reported 17 minutes ago

  @virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.

• 
  Fame Razak (@famerazak) reported 17 minutes ago

  @NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.

• 
  James Garwell (@jamesgarwell) reported 18 minutes ago

  @virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.

• 
  Lorraine Collier (@LorraineCollier) reported 18 minutes ago

  WTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv

• 
  Brian Booth (@BrianBo54982288) reported 22 minutes ago

  @virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area