Virgin Media Outage Report in Burgess Hill, West Sussex, England
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The latest reports from users having issues in Burgess Hill come from postal codes RH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, Worthing, Crawley, Hove and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia I’ve raised 2 complaints and had £5 as a goodwill gesture which is quite frankly insulting. The ofcom regulations states £8 per day for every working day after 48 hours of no service. By my calculations I should of had £24 off my bill. Fri to tues is 48 working hrs then tues-fri
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
@virginmedia Media. And No. It was just to highlight how shit Virgin have been. And why should I repeat myself. Read up.
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
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Paul Macfarlane
(@macfarlane1) reported
from
Worthing, England
@virginmedia what the hell is happening to your service been told by your customer service broadband and tv down at the moment yes a neighbour 2 doors down on the same street has all there service WHY LYING TO ME Even checked service status and reports no known issues
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Peter Noone
(@PeterNooneComms) reported
from
Worthing, England
Couldn't watch Eng v NZ game yesterday on @virginmedia because the ITV picture was appalling. Just switched on for the Wales v SA game exactly the same issue. Time to switch from this very expensive flaky service. #nothappy
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia And yes I rang on the fri pm as soon as it went down. I rang consistently the whole week
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia No. The reference was not given to me. But the complaint was logged.
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Greyman (Gary A)
(@GaryAblett3) reported
from
Crawley, England
@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
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T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
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Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.
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Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia The £5 was given as a result of my complaint. I don’t know why you kept harping on about intermittent service. I had NO SERVICE WHATSOEVER FOR 1 WHOLE WEEK!! Nothing, not a bean, no tv, no internet, so please stop saying intermittent service!!
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia It just came off my bill but I rang and expressed that it should have been more and they would look into it but I’ve not had a response. You’re going to fob me off with intermittent service but perhaps you should have sent someone round to check but then you’d have to pay out l!
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Panda Creative Ltd
(@panda_creative) reported
from
Sompting, England
@Paul_667 @virginmedia Nope, not had that problem mate, the only problem is getting this phone line moved over, for such an easy task they do seem to be making it very VERY complicated.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
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Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
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Katie ⚔️
(@katestar) reported
from
Worthing, England
@virginmedia I've tried rebooting it several times, and checked the cables are all secure although noone has been home all day so they've not been touched and it was working before I left but not working when we got home at 4.30pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M. Smith
(@mickeydubbs) reported
@shorty1892 @virginmedia Could be worse mate. They could tell you that you have too many devices connected to the network, 3 being too many and then if that fails say they only guarantee speeds via a wired connection. The wifi spikes are unbearable too impossible to work or game consistently
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CALUM GRAY
(@Jo_The_Waiter) reported
@virginmedia NO BROADBAND again, guess I’ll watch TV then.. oh wait.. NO TV.. no services whatsoever!! And we the paying public have to do the chasing to find out why.. and what do we get.. “there’s a problem in your area”
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Simon Manning
(@SiManM20) reported
@virginmedia I’ve done that multiple times but it doesn’t fix it long term. Is Sunday evening your window for deployment that causes these issues?
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kay
(@kay07954266) reported
@virginmedia WiFi down again!!!! Engineer only available on 3rd May….HOW IS THIS GOOD SERVICE!!!
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𝙕𝙖𝙨𝙪𝙤𝙨
(@zasuosfn) reported
@virginmedia fix ur dead wifi
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Wendy Mellett
(@wendy_mellett) reported
@virginmedia Thanks I managed after 2 hours to chat to someone for the 4th time who once again have said they will resolve my complaint but I will see what happens again
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andy kulina
(@kulinauk) reported
@virginmedia Yes they were useless. Waited 20 mins for someone to confirm yes indeed, the technician didnt turn up. Can I please get a direct number to call to sort? I have been a customer for 14 years
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Layla
(@layla_s83) reported
@virginmedia Please help! Our @netflix won't open. Pressed the Red button but it just returns to that same page!? 🤔😠
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Mohit Dhingra
(@mohdhingra) reported
@virginmedia wifi not working, router busted. No engineer available till next week. Poor service, unhelpful agent, completely unacceptable.
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Kirsty Jo
(@kirstyjojo31) reported
@virginmedia Could someone speak with me about my old account still showing a balance and showing up on my credit report? Contract was terminated and I paid the exit fee as requested (although not my fault you don't cover the area... That's another issue) closed October 2020