Virgin Media Outage Report in Burgess Hill, West Sussex, England
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The latest reports from users having issues in Burgess Hill come from postal codes RH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Henfield, East Grinstead, Crawley, Hove, Burgess Hill and Horsham.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
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Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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ЯTV (@RelentlesssTV) reported from Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
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Mike smith (@Mick1082) reported from Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
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Harvey (@hms1967) reported from Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Dan Garrett (@dan_garrett1) reported from Hove, England
@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
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Dan Garrett (@dan_garrett1) reported from Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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TheRealAngelinaDavey (@anjiMD) reported from Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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stephen leppard (@steveleppard) reported from Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
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Steven (@Stevenorient) reported from Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Charlie Toon (@Charlie_A_Toon) reported from Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Clare Pear (@MissClarePear) reported from Worthing, England
@virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁
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Ashley Howard (@AshJHow91) reported from Worthing, England
@virginmedia hurry up. No matter how many times you play the same song, over and over again. I Ashley will not hang up!
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More time Less worry (@Less_worry) reported from Worthing, England
It’s so disappointing that #Loyalty counts for nothing! You only get a good deal if you are a new customer! Thanks @virginmedia for nothing!
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Clare Pear (@MissClarePear) reported from Worthing, England
@virginmedia Area 20 worthing problems all the time.
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Mike smith (@Mick1082) reported from Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
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Mike smith (@Mick1082) reported from Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
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David McDonagh (@davmcdngh) reported from Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
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Robert groves (@Robert_Groves69) reported from Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Mark (@peel_acres) reported from Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
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💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dann Djarin 🐉 (@DannMustDie) reported
Virgin Media really are useless. They’re now expecting the issue to be fixed on the 12th July. They told me when they went out on 29/06 they found the issue was old cables. But had already sent a text saying the job was done.
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Emily Pattinson (@emilyp0203) reported
@virginmedia had an email saying you’ve upgraded our broadband reliability yet since then it barely stays connected for more than 10mins!! Absolutely ridiculous. Your online service status says no issue and we’ve tried resetting everything. Not worth what we pay you.
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BIG BOSS (@BIGB0SS7) reported
@virginmedia My internet is down l35 area all morning and day now
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The Green Devil ⏱ (@TheGreenDevil20) reported
@flossybball @virginmedia @VirginMediaIE I’d nearly cancel the cvunts
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laur 🖤 (@laurksj) reported
@sadIyjess omfg don’t even talk to me about how bad virgin media is especially on valorant HOOOOOH 😭
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Susan 😇😈 (@DongDing61) reported
@virginmedia It’s been both and still have issue only worse now. Can’t watch Sky Mini Box upstairs which has ALL been replaced by @skytv How do we make formal complaint? Your Glasgow call centre advisor was most unhelpful. Asked for a manager to call us back so still waiting for that.
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Emma Withers (@Smizz_x) reported
Another day, another episode of @virginmedia not working. Do I bother calling? Or shall I just tell myself that 'its not my problem, now **** off peasant' Decisions decisions.
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🏴Just nobody ⚽🏉🏈🥋🥊🎸🧦 (@JayJoeMc) reported
@virginmedia Yes. I was told I would get a call back after 3 hours. 4.5 hours ago.. The box still seems to be flashing the same errors.
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Sneakerbu (@SNKRtweet) reported
SIM card. Virgin media network. Shame it on me. Shame it on me. Shake it.
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Sophie Yates (@sophie_yxx) reported
@virginmedia You still haven’t taken over my number as requested. No option for complaint …