Virgin Media Outage Report in Burgess Hill, West Sussex, England
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The latest reports from users having issues in Burgess Hill come from postal codes RH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Burgess Hill, Lower Beeding, Hove and Crawley.
City | Problem Type | Report Time |
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Brighton | Internet | |
Brighton | Internet | |
Worthing | Internet | |
Brighton | ||
Brighton | ||
Brighton | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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Patrick Woodward
(@pwvoiceovers) reported
from
Worthing, England
@virginmedia You asked me to contact you to fix an issue but there are no options to do so. Phone number, when I found it, just led to a bot. Poor service.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Tom Pritchard
(@tommyp2222) reported
from
Worthing, England
@virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
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korondi joco
(@korondijoco) reported
from
Crawley, England
@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
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Joe Johnson
(@joe__johnson__) reported
from
Crawley, England
@virginmedia broadband has just gone down in Crawley (RH postcode)
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
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ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Peters
(@JayPete46674547) reported
@virginmedia please can you tell me what the issue is in EX4 2EH area. No internet or services for hours and your site says midnight. That means a whole day of lost productivity. Do you guys realise how serious that is?
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Mark Daniels
(@7stringbassist) reported
@adrianamusic @virginmedia It took us days, yup days, to get an answer through their message service. Not good at all.
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Paige 🌵
(@PaigeeRagee) reported
@virginmedia been on back and forth trying to sort out a wrong installation date that you guys booked us in for. It’s been ongoing. Get told we are being put through to a manager, on hold for over an hour to then get cut off. Sick of it now, can we now cancel our contract?
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Hi, my name is Nic 👻
(@thesockpuppet) reported
@virginmedia Yeah, the same device appears five times. Customer services cleared it - then it happens again. Can’t watch anything. Known fault apparently.
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Ashleigh
(@ashleigh1802) reported
When Virgin media just put the phone down on you...after saying they were going to fix an issue. Bad customer service @virginmedia
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Toni Garden
(@ToniGarden89) reported
@virginmedia hey virgin, your not doesn’t seem to be working. Just trying to change my direct debit date, can anyone help me please?
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Richard Brown
(@dickybran) reported
@virginmedia My in-laws have been without broadband, TV and phone for 24 days now. They both suffer with depression, and are now at their wits end. They were promised someone would come out 2 weeks ago, but they were let down, and are still waiting. @richardbranson
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Christos Dimitroulas
(@chriswearshats) reported
So after complaining to @virginmedia about their poor service and bad internet, they sent me a letter with some links/tips and marked my issue as "resolved: by education". I don't need to be educated, you need to refund me for your bad service!
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Tony Tinkler
(@tinkx57) reported
@virginmedia I need to speak to a manager as soon as possible as there is a security issue on my account.
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Fi
(@FiFiMc92) reported
@virginmedia we have a install date of 7 dec for your broadband and you’ve said it’s been rescheduled due to my mom saying she had been shielding. We called today to say we still want it installed on 7th and nobody called us back. Can you help me please