Virgin Media Outage Report in Burgess Hill, West Sussex, England
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The latest reports from users having issues in Burgess Hill come from postal codes RH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Crawley, Burgess Hill, Horsham, Lancing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Internet | |
| Worthing |
||
| Crawley |
Internet | |
| Worthing |
Internet | |
| Brighton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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Gill Hodge
(@HodgeGill) reported
from
Brighton and Hove, England
I can only imagine those responsible for exam result standardising algorithms also work for #virginmedia as our box records Peppa Pig, bbc news x6 and random other channels (we have never watched) ad infinitum- hours of calls explain it's algorithms-seriously #algorithmicjustice
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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Tabitha
(@theminxyone) reported
from
Worthing, England
@virginmedia please confirm you received my text message to cancel my contract with you. Thank you
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
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(◕‿◕✿)
(@christieblythe) reported
from
Brighton and Hove, England
@virginmedia are ******* shite. All I wanna do is cancel my contract 🙃 been on hold for fukin ages. 🤬🤬🤬
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Fleming
(@Wolvensam) reported
@virginmedia Are your phone lines down? Trying to contact you but not connecting.
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KS
(@sporrington) reported
@virginmedia Our TV isn't working/pixellated. Service status says no reported problems. Can you help? Thanks.
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helen gilchrist
(@Ducky73) reported
@virginmedia Lady I spoke to said there was nothing else she could do to help
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Conor
(@Conorrss) reported
@virginmedia the internet here has been down all day and have restarted the router numerous of times and still nothing
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Kevin Garnett
(@KevinGarnett4) reported
@virginmedia my internet keeps going down every few minutes and coming back on. And half of the people in my area are experiencing the same fault (WN4 Area) this has been happening for weeks 😠
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Benjamin Luke
(@BenjminLuke) reported
@virginmedia I’ve been a customer for just over a week and the internet has already failed costing my partner business, and your live chat on the website is appalling, and now your phone lines aren’t working! Absolutely shocking! Not a happy customer at all, not even a month in
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Ashley Collier✍🟨🟥
(@JollyCauli) reported
@virginmedia @bassett700 Same, tried on EE network and Three so the problem isn't our end
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I Love Tiramisu
(@ILoveTiramisu20) reported
@virginmedia About 20 mins ago we had an error C130 and neither our tv nor internet works. Already rebooted twice, says network cable is unplugged but it is not. Neither your phone line nor your service checker works - we are totally stuck, please advise urgently?
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G Mez
(@mezza_man) reported
@virginmedia @bassett700 There absolutely are issues with calling you, a quick check on here (after I couldn't get through myself) seems to confirm that That was after I was able to get a phone number off your joke of a website
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Hendy
(@Hendy_NE) reported
@virginmedia Right it just took me ages to get to the right department to speak to someone to arrange the stuff picked up but they hung up on me. I'm not going through all that again! I've never known such stupidity from a service provider in my ******* life!