Virgin Media

Virgin Media Outage Report in Burgess Hill, West Sussex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burgess Hill, West Sussex, England 01/23/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Lewes, Brighton, Balcombe, Crawley, Horsham and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing E-mail
United KingdomLewes Wi-fi
United KingdomBrighton TV
United KingdomWorthing Phone
United KingdomBalcombe Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • reecemcquade Reece McQuade (@reecemcquade) reported from Sompting, England

    @Beany_13 @virginmedia It's awful at the moment. I keep losing all sound on my HD channels too. Paying for multiple services I cannot use fully! And I'm working from home so I need the internet more then ever 😅😭

  • Virgos_Haircut Simon (at 🏠) (@Virgos_Haircut) reported from Brighton and Hove, England

    It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.

  • Paul_Happyrain Paul Merryweather (@Paul_Happyrain) reported from Hove, England

    @virginmedia And finally fixed at about 7am. @virginmedia down for about 45hours.

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

  • complexmind Mark Sutton (@complexmind) reported from Saltdean, England

    @virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.

  • complexmind Mark Sutton (@complexmind) reported from Saltdean, England

    Hey @virginmedia my broadband is not working at the start of yet another week. Your run tests thing hasn’t worked for weeks. Stop focusing on mergers and start focusing on customers please

  • Alison_Haughton Ali Haughton (@Alison_Haughton) reported from Hove, England

    @virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡

  • fordie Mark Ford (@fordie) reported from West Worthing, England

    Virgin Media are obviously having big problems… can’t even load the app or status page

  • wezmckay WAM_BN1 (@wezmckay) reported from Brighton and Hove, England

    WFH and once again #virginmedia broadband is down. Brighton UK

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.

  • fayalani Fay Alani (@fayalani) reported from Brighton and Hove, England

    @fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

  • wezmckay WAM_BN1 (@wezmckay) reported from Brighton and Hove, England

    @virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't

  • fabsalva Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...

  • Mercer4Bud Mercer (@Mercer4Bud) reported from Hove, England

    @virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @virginmedia would be nice if you fixed the problem in Mile Oak, what else am I meant to do in lockdown other than sit on my phone

  • glenrules 🏡Glen Scott🏡 (@glenrules) reported from Brighton and Hove, England

    @thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help

  • Lucanesque That chap (@Lucanesque) reported from Brighton and Hove, England

    FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬

  • OPettit17 Oscar💸 (@OPettit17) reported from Hove, England

    @JckGunn @virginmedia Had to go down to my nans to do an exam 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sara_burden sunny days (@sara_burden) reported

    @virginmedia all services down again- sick of rebooting and calling- will you sort this out b32 area-

  • curlyk1 Kirsten Griffiths (@curlyk1) reported

    @FibonnaciTrade @virginmedia I couldn’t agree more… their customer service is so poor

  • HaClassicDave Dave Evans (@HaClassicDave) reported

    @BBCNews As an existing customer, I'm paying more with @virginmedia than if I was a new customer. I was told I would have to cancel and wait 30 days before I could get the new customer deal (which expired before then).

  • evelysns tifa play arts kai gofundme (@evelysns) reported

    @sara_burden @virginmedia B32 also? Same, mine (broadband) has been down for about 30 minutes now

  • KingTurtlee Turtle (@KingTurtlee) reported

    @virginmedia Can you fix your wifi please

  • WilyFederCrypto Wily Feder (@WilyFederCrypto) reported

    @nikobe @virginmedia Welcome in the club mate! I been fighting with them after the May “improve service work”..every week random days, without internet! Ucraine is having better internet service than this..

  • JGB94 James Blackwell (@JGB94) reported

    @virginmedia I have 0.65 mb download speed. This is ridiculous. I’m having a lot of problems with your service. I was told if it dropped below 65mb I’m entitled to compensation. Can you please Dm me to resolve issue.

  • Jmcquillan84 John McQuillan (@Jmcquillan84) reported

    @virginmedia No, I got a final text asking me if I wanted to wait or hang up at 9:38pm and got told "stay healthy and safe". I've now made a complaint.

  • dantalksfinance Dan Brent (@dantalksfinance) reported

    @Kwame916 @virginmedia A bad carpet?

  • GeorgieKayyy Georgina Katz (@GeorgieKayyy) reported

    @virginmedia There have been multiple calls to Customer Service who can no longer help us apparently and the engineers have went AWOL, meanwhile we are paying for a service which is not fit for purpose