Virgin Media Outage Report in Burgess Hill, West Sussex, England
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The latest reports from users having issues in Burgess Hill come from postal codes RH15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Brighton, Burgess Hill, Worthing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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SUPERSONIC INC., PODCAST & 90s RADIO SHOW
(@Supersonic_Inc) reported
from
Hove, England
@virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Wireless, luckly my mobile is with another provider and I have no issues there. As we speak my super fast broadband stopped again. You are literally getting changed the second the contract finishes, I’ve had enough.
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Dear Mr Levy...
(@Lesleynotledley) reported
from
Hove, England
Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia This so called frontline customer service was absolutely shoddy. We both couldn’t understand how 3 weeks after we ordered the services and that the external was already done they finally realised that they couldn’t connect us.We heard nothing from virgin #virginmedia
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𝐙𝐆
(@PaganZG) reported
from
Brighton and Hove, England
@virginmedia please help me with my order can't get through to your customer service team.
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Jenny Carroll
(@jennycarroll21) reported
from
Worthing, England
@virginmedia The engineer came & said it was a problem with the electrics to the box in the street, he also changed the cable to a different position in the same box, since then the the internets been ok, a little slow, it kept cutting out when speaking to my sister, she called me on landline
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Chuds
(@Chudio) reported
from
Worthing, England
After 45 minutes waiting to speak to @virginmedia the same 4 **** pieces of music again and again I then get cut off! Absolute *****!!!!
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Burnsie
(@Portly_Burnsie) reported
from
Shoreham-by-Sea, England
@virginmedia @ClockworkLondon **** service is my guess.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia who going to connect us early next week! Just have to say the customer service from them was outstanding compared to nightmare scenario revived from the vile creatures at Virgin Media. #virginmedia #rantover
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia After asking why we wasnt told so we could make other arrangements we was told that they assumed we already knew. When clearly wasnt the case and was just left in the Lerch! We decided we wanted to make a complaint and asked to be forwarded #virginmedia.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Actually yeah, I have **** all connection once again. Thankfully I can use my mobile to tell you how much a useless company you are 🙃
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Dazza Drums
(@Dazzakovak) reported
from
Brighton and Hove, England
@virginmedia can you contact me regarding an issue
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truthoverfeelings
(@oftenanuisance) reported
from
Worthing, England
@virginmedia Upgraded to the fastest broadband you offer. Speed is not even close to impressive. My bigger issue is can we please have internet without the connection falling apart daily....
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Kayleigh Blaker
(@KayleighBlaker) reported
from
Worthing, England
@JaneyE1 @virginmedia They’ve been nothing but hassle recently in Worthing. Dad can’t wait to leave them! When I had Sky as my provider I never had a problem and was always so quick!
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia Hi there we wanted to discuss my partner and Is poorly managed situation with Virgin Media. After basically being refused the right to complain through the customer services we have decided to shame them publicly here on Twitter #virginmedia
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa Bulford-Cooper MSc
(@TeresaBCooper) reported
@virginmedia I have managed to get through today and (reluctantly)paid everything off and shutdown the account. I was promised a call on Wednesday but never happened hence me phoning again today! I will NEVER use Virgin again for anything. So unprofessional and full of empty promises.
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Saskia Demeyere
(@crmcrackeredmum) reported
@virginmedia It’s usually an explanation of issues in area, too many users, signal strength. I give up. Perhaps a call or a look into the account rather than tweeting back and forth
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Paspinall 🏳️🌈
(@paspinall42) reported
Do love it when @virginmedia has been at snails pace all day, the issue they *claim* should be fixed in just over 10 minutes... but the same status also claims the engineer hasnt even started working on the problem but is on the way and has been for 9 hours !
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Luke Shepherd
(@lukejshepherd) reported
@virginmedia I am still waiting for a refund from an account closed at the start of March. No response when I emailed. How do I log a complaint?
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Lukeswrld
(@Lukeswrld999777) reported
@virginmedia its still not working
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FrenchEddyCSC 🏴🇪🇺
(@mackieg67) reported
Is @virginmedia having a problem in the G66 area tonight?
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julie reid
(@juliereid81) reported
@virginmedia I have submitted 3 complaints about a fault,twice I've asked for it to be escalated, you haven't responded at all. Next step ombudsman unless you can help? very poor service.
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Wotutu
(@ArtistWotutu) reported
For those who don't already know @virginmedia sucks. Paying £65 for equipment from 6 years ago and the most unreliable service. Tried booking engineer and their form ******* borked. So left with no internet. Absolute crock of shite
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Claire Lawson
(@Claireolskool) reported
@virginmedia Been there done that already. You are in breach of the terms of contract due to not upholding agreed service delivery. Please advice how I end my contract
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Pete Moody
(@PeteMoody) reported
@virginmedia. Like many others I'm getting a very unreliable TV service after the price increase. Had to move netflix and ondemand services to roku so they work. Please sort before price hikes