Virgin Media Outage Report in Woodingdean, Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodingdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Woodingdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Shoreham-by-Sea, Hove, Burgess Hill and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
Wi-fi | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodingdean, England
Latest outage, problems and issue reports in Woodingdean and nearby locations:
-
darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
-
Allan Cross
(@CrossMediaNet) reported
from
Brighton and Hove, England
@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia No They did line tests Said it was fine Told me was my phone After 3 different handsets all different makes/models I highly doubt it was that Last I heard an engineer was coming Never showed! Lost the will to argue anymore Will just change providers instead
-
TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
-
TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
-
Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It started as the phone ringing, at all hours day & night, but no one on other end. Then people ringing me on my mobile as wasn't answering landline I was home Phone hadn't rung Trying to call out & unable Changed handset Same problem.
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia It's OK. I'll leave it Last call cost me over £8 & I didn't even get to speak to anyone. Ridiculously poor support
-
ydnam
(@dizzymabil) reported
from
Sompting, England
@virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for
-
Michael Jones
(@mejones2121) reported
from
Woodingdean, England
@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
-
Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
-
Joss
(@cjossy) reported
from
Brighton and Hove, England
@virginmedia As slow as your broadband speed
-
Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hibryde 👁️⭐📀
(@EntySinclaire) reported
I already cancelled My virgin media internet like a week ago why ******** is @virginmedia still charging Me I do not owe you that money, give it back
-
furloughed frog
(@FurloughedF) reported
@virginmedia Engineers have been out, still had issues. Also you still haven’t emailed to confirm we are leaving
-
Charlie dean
(@Charlie07Dean) reported
@virginmedia Still not resolved. day 13 and counting. There is no ongoing ticket as said above. When doing a service outage check it says the area is fine, but when testing it it says there is an outage.
-
Alex
(@alexp3311) reported
@EarIswood @virginmedia Been having the same issues in london
-
skye 🏳️🌈🏳️⚧️🐐 (💪🇺🇦)
(@entertheecho) reported
.@virginmedia tried your WhatsApp supports, you agents took literally 20 hours to reply and ended the chat after I didn't reply for 5 mins. Now I have to start the entire wait again. This is insane, do you really think it's acceptable to treat customers this way?
-
codlinks78
(@codlinks78) reported
@virginmedia @codfish667 your service checker said there was nothing wrong. Like i say - I want you to find out what happened and let everyone that was effected know with a guarantee something is being done so it doesnt happen again. Like i said 3rd time this year.
-
James Fullbrook
(@FullbrookJames) reported
@virginmedia what number do I phone to cancel all our virgin. Phone, tv, Internet which is dog ****. Has literally cost money because it keeps dropping out.
-
Void Mother
(@Lollyfist) reported
Virgin media internet gone again? @virginmedia you broken AGAIN?
-
Terry Geo: Author, playwright, performer 🇺🇦
(@terryjgeo) reported
@historyprofiles At least it goes somewhere - not as bad as Virgin Media
-
Aristomedus
(@aristomedus) reported
@virginmedia Will do. Its a complaint regarding your password policy for virgin media email. This day and age an 10 character limit and no special characters is not adequate at all. A family member is having to repeatedly re-protect their account from malicious actors.