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Virgin Media

Virgin Media outages and service status in Woodingdean, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 14 outage signals in the last 24 hours around Woodingdean, including 14 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 14, 3:16 PM GMT+1.
  • 60% TV (60%)
  • 30% Internet (30%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodingdean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Woodingdean, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes, Hove, Lancing, and Burgess Hill.

CityProblem TypeReport Time
Brighton TV 20 hours ago
Brighton TV 21 hours ago
Brighton TV 21 hours ago
Lewes Internet 22 hours ago
Brighton Internet 22 hours ago
Brighton TV 23 hours ago

Nearby cities with recent reports

Brighton

11 recent signals

20 hours ago
Hove

2 recent signals

23 hours ago
Lewes

1 recent signals

22 hours ago
Lancing

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woodingdean, England

Latest outage, problems and issue reports in Woodingdean and nearby locations:

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards

  • stevewestsussex
    Stevewestsussex (@stevewestsussex) reported from Sompting, England

    @virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England

    @virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • DeanAyass
    Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • dhillsalbion
    damien hills (@dhillsalbion) reported from Brighton and Hove, England

    @virginmedia It says no issues

  • dizzymabil
    ydnam (@dizzymabil) reported from Sompting, England

    @virginmedia Seems its all over the area. Dozens of posts on local SM pages, people without service since late last night. Can't wait to change providers, to a company that actually supply what I pay for

  • rhock1979
    richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • esjexe
    Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • darrentacker
    darren bonwick (@darrentacker) reported from Peacehaven, England

    @ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

  • mattiem1976
    Matt (@mattiem1976) reported from Sompting, England

    @virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others

  • mejones2121
    Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia

  • MrBrianRoe
    Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

  • KarrieboKarrie
    Karrie (@KarrieboKarrie) reported

    @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.

  • RichardDavies20
    Richard Davies (@RichardDavies20) reported

    @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

  • AnnaMaliniak
    Anna Maliniak (@AnnaMaliniak) reported

    @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

  • Sab_LFC
    Sab Singh Saroya (@Sab_LFC) reported

    @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

  • darreng3007
    Darren Green (@darreng3007) reported

    @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia your WiFi is still not working. Please sort it out.

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.