Virgin Media Outage Report in Woodingdean, Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Woodingdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Woodingdean, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 5 days ago |
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Brighton
|
9 days ago | |
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Brighton
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17 days ago | |
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Brighton
|
17 days ago | |
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Brighton
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Internet | 22 days ago |
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Brighton
|
Internet | 27 days ago |
Community Discussion
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Virgin Media Issues Reports Near Woodingdean, England
Latest outage, problems and issue reports in Woodingdean and nearby locations:
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Richard Easy 💙 (@legsdown) reported from Saltdean, England@billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
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Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
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Simon (@SiCornwell) reported from Brighton and Hove, EnglandOut of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
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Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Stevewestsussex (@stevewestsussex) reported from Sompting, England@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
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Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
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Peter Brownings (@Brown3P) reported from Plumpton Green, England@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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darren bonwick (@darrentacker) reported from Peacehaven, England@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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Mike smith (@Mick1082) reported from Brighton and Hove, England@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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☮ Sarah Green ☮ (@SarahDMGreen) reported@virginmedia Please please please fix my phone!!! I have been without it since about March 2020 while you have still been taking the money each month. You sent a new phone and SIM card and they are not working either
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Nigel Taylor (@scoutsnigelt) reportedWhy @virginmedia are you telling me you are going to close my email account? We are @skyuk customers. However @SkyHelpTeam don't seem to be any help. When we switched we took our emails with us but we are now "out of contract" even though we pay every month.
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. (@f01l__) reported@virginmedia I’ve phoned up and someone is coming to fix it on Monday thanks.
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Richard Meredith (@RichJMeredith) reported@virginmedia @VirginMedia All I want is for someone senior to call me to advise when my services will be restored and how I will be compensated. Your customer service team tell me they cant pass me to a manager?? They also cant tell me when my services will be fixed.
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Charles Roskilly (@CharlesRoskilly) reported@virginmedia No but it isn't practical to have everything wired. It's the same things as yesterday. Everything working fine, then suddenly stops for no apparent reason. It'll probably return to working normally later without me doing anything but it's a problem when I'm working in the day.
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Charles Hadji (@charleshadji) reported@virginmedia No, I was told somebody would contact me within 48 hours - that was a week ago. Now I’m on a silent hold to someone who just isn’t responding so I don’t know if they’ve fallen asleep, they have cut me off or if she just doesn’t want to speak to me. Your service is beyond shite.
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Charles Neville (@charlesinlondon) reportedTerrible service trying to upgrade on my mobile today @virginmedia - customer disservice!
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Bobby Xennial | DJ BobaFatt (@BobaFatt) reportedI wish wish wish I wasn't so reliant on the internet to do everything. @virginmedia @O2 - please sort it out!! "Joined forces" to collectively deliver a bad service? Was that the plan?
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jack bongo (@_b_o_n_g_o) reportedcan virgin media sort there ****** internet, i’m stuck at home with ******* covid and the internet is ****. gonna kill myself
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Danbod (@DDanbod) reportedMy mum sadly passed away 2 weeks ago and @virginmedia @virginmedialife have been absolutely disgusting dealing with my grieving father . #poorcustomerservice #customerservice #complaint