Virgin Media Outage Report in Woodingdean, Brighton and Hove, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodingdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Woodingdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Henfield |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodingdean, England
Latest outage, problems and issue reports in Woodingdean and nearby locations:
-
stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
-
Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
-
Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
@virginmedia That link leads to a page that's also down. Not great.
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.
-
Martin O'Donnell
(@MairtinODonnell) reported
from
Hove, England
@virginmedia It was an automated phone message saying my postcode would be down until 3pm for upgrade works. It would be nice to have been informed of this in advance. It is working again now.
-
Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@virginmedia @MoneyTelegraph Furious right now. 12 different failings by virgin media. Call centre refusal to escalate my complaint. Hung up on twice. No human compassion. Just keep quoting from their script. Completely unacceptable. #poorcustomerservice
-
Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.
-
ЯTV
(@RelentlesssTV) reported
from
Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia Ordering my phones was a absolute credit to your company gave excellent customer service
-
David McDonagh
(@davmcdngh) reported
from
Hove, England
@virginmedia I appreciate your response but I did get through to an agent and the response I got was quite frankly appalling. The only thing that link says is there is a problem with using the app. This is a problem that has now been going on for weeks
-
💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@tanyabyrne @virginmedia Exactly this. I completely accept that emergency work cannot be helped and has to be done as soon as required, but scheduled improvement work should be different. It's not okay to just cut people off without notice and then make out it's an outage.
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer
-
Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting
-
Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
-
Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
BroadBand down BN1 6... @virginmedia
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi I’ve got to say I’m extremely disappointed by your customer service with upgrading my phone I called to upgrade on Monday and everything got though to including credit checks and the reply was sorry we’ve got to do back off checks and I’ve still heard nothing back
-
Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Caroline Reilly
(@ohsweetcaroline) reported
@virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?
-
Ian Moran
(@ianmoran) reported
@virginmedia Only YouTube, accessed from the built in TV apps (on Samsung & LG) or the app on Apple TV. The TV is wired to the router so it’s not a wireless issue. This has been going on for months. This is very much YouTube specific, no other issues across apps
-
Marvin Perrott
(@marvinperrott) reported
I work from home. Customer services are saying there is nothing they can do. Gave me a 5GB limit SIM as compensation!! Why did they not make the checks before sending out an engineer? 3 weeks is a long time. How am I to work in the mean time? Any answers Virgin Media?!
-
Who I am doesn't matter
(@n0b0dy0fn0te) reported
@JolyonMaugham @virginmedia HM Government are setting the gold standard of shoddy customer service at the moment.
-
off-duty!Andi Fugard
(@InductiveStep) reported
@JolyonMaugham @virginmedia @DXdelivery Their customer service reply on weekends but have no way to contact local depot
-
Rob Cross 🐺🐺🐺
(@robcross82) reported
@JolyonMaugham @virginmedia Hermes are terrible
-
KINGMONKEY
(@kingmonkey25) reported
@virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.
-
Dogknob1
(@MotoNutJob) reported
@virginmedia Haha I raised one of those over service dropping out a few years back. In the end you sent a letter saying sorry we didn't reply in time and then did nothing so I'll not waist my time. If my phone lines where any good I'd go with anybody else because you treat loyal so badly
-
Eoghan Healy
(@JEoghan) reported
@virginmedia Tried ringing since 9am but kept saying customer care and technical support not avl. Finally after sending tweet I am on hold with customer care for last 5 mins and counting. Still awaiting help
-
Jo Maugham
(@JolyonMaugham) reported
We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?