Virgin Media

Virgin Media Outage Report in Woodingdean, Brighton and Hove, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodingdean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodingdean, Brighton and Hove, England 11/15/2024 21:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Woodingdean, Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Burgess Hill and Seaford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomHove Internet
United KingdomBurgess Hill Internet
United KingdomSeaford Internet
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Woodingdean, England

Latest outage, problems and issue reports in Woodingdean and nearby locations:

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • joesuxx joe🍑 (@joesuxx) reported from Brighton and Hove, England

    Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏

  • Slater1Jess Jess Slater (@Slater1Jess) reported from Hove, England

    @virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia

  • peel_acres Mark (@peel_acres) reported from Brighton and Hove, England

    @virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!

  • Genji_bow Leon Valentine (@Genji_bow) reported from Brighton and Hove, England

    @virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers

  • Keith_Hall Keith Hall (@Keith_Hall) reported from Brighton and Hove, England

    Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • zimoza90 Tony Woodley (@zimoza90) reported from Burgess Hill, England

    @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

  • khawes Kate Hawes (@khawes) reported from Brighton and Hove, England

    @JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.

  • Louisblack Louis Houghton (@Louisblack) reported from Hove, England

    Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Brighton and Hove, England

    @virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time

  • Mamafish_TW Patricia 💜 (@Mamafish_TW) reported from Hove, England

    @virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on

  • steveleppard stephen leppard (@steveleppard) reported from Shoreham-by-Sea, England

    When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Trev_Tang31 TT (@Trev_Tang31) reported

    @virginmedia no broadband or Wi-Fi in Reigate/Redhill area for almost 24hrs. States issue to be fixed today at 15:00hrs. Still not working!!!! Customer service number called and next to useless response. So when is the technicians going to fix it???

  • plzuninstall Richie (@plzuninstall) reported

    @virginmedia Hopefully you can help. I raised a case a month ago but haven't heard anything. Trying to get my email from an old account deleted so I can reuse it for my new Virgin service.

  • smartybrand martin brandmeier (@smartybrand) reported

    @virginmedia Installation was meant to take place on 29-apr then without reason the date changed to 12 May. Pre-installation work outside our property was mean to to happen yesterday, but no one turned up. Dealing with your call centre is near impossible. Please can someone call me to cancel

  • kureachan80 Red (@kureachan80) reported

    @virginmedia Your company has turned off phone service to a 75yo to force her to move early to fibre! Disgusting behaviour! Your staff promised to turn her phone back on today but havent. Staff on phone have no clue, refuse to sort it, promised a call back in 2hrs #waiting

  • SZissou77 Brian Barlow (@SZissou77) reported

    @virginmedia can you help me with my name being incorrect on new account setup?

  • trish_holder Trish Holder (@trish_holder) reported

    @virginmedia please help me! I’ve been trying to speak to someone about leaving and having been on hold for an hour today and an hour Weds eve, I’ve been cut off. I need to talk to someone to sort this, can you help please?

  • misshiggins1986 Charlotte Higgins* (@misshiggins1986) reported

    @virginmedia trying to cancel my broadband with you, been on hold for 40 minutes still not through to a human being. Can you provide a link where I can cancel online? I don't want to upgrade/renew contract, purely want to cancel.

  • kbennettdavies Katie Bennett-Davies (@kbennettdavies) reported

    @virginmedia my husband waited for 40 mins on phone to cancel our broadband. He was then told we can only cancel exactly one month before the end of contract to the day so we'd have to phone again in a week. Is there an easier way? Don't want to wait in another 40min queue.

  • luigi_kirky Lou (@luigi_kirky) reported

    @virginmedia i spent an hour on hold yesterday, rang back today & chose the option to be text, I followed the link sent and it didn’t exist!! I have been waiting on someone to help me via WhatsApp for 3hrs!!! Completely unacceptable!! I just want to cancel my broadband!!!

  • CJ60349366 CJ (@CJ60349366) reported

    @virginmedia No other device is having a issue and PS4 is connected via wifi ( I pay £50+ for PS4 online) so you can understand why I’m frustrated