Virgin Media Outage Report in Woodingdean, Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodingdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodingdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodingdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Seaford, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Burgess Hill |
Internet | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Woodingdean, England
Latest outage, problems and issue reports in Woodingdean and nearby locations:
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
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Mark Cherrie
(@MarkCherrie) reported
from
Brighton and Hove, England
@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Junior
(@wavell_mark) reported
from
Hove, England
@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Michelle83mj
(@michelle83mj) reported
from
Brighton and Hove, England
@virginmedia This link doesn't work
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Please sort out issues in my area: BN28AE. Outage over the weekend, yesterday and now again. I can’t work! I’ve just got another contract with you for faster wifi but what’s the point! You were improving issues in this area last week but it’s been worse ever since!
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Alternative Ageing
(@alternativeage) reported
from
Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Madi
(@m_madi) reported
@virginmedia still nothing. Send me the new contract or I'd like to cancel - this has been almost two weeks now.
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rTranter
(@rTranterTV) reported
@virginmedia i know, i might be switching soon cause sky been letting me down FR, they really do be hurting me CW :(
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d754771
(@d754771) reported
@virginmedia My issue could not be delt with at time, they offered to call back i chose day time. No call, you could allow email , allow messages. But you do not. I am not giving out all details here
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Ash Parkes
(@Ashley_Parkes) reported
@virginmedia I give it a go, the phone is a waist of time as they tell them need to go through the process again to check before they can do anything even though it’s been done numerous times. Thanks for your help.
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bernardtime
(@itsbernardtime) reported
@virginmedia Look im stuck with no Internet. A big bill for it, and every option to get hold of your company leads to dead ends. I want someone to contact me, before I have to take this into legal hands. Its taken over 2months for someone to talk to me about my problem and its still not fixed
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Charlotte
(@Charlottenz93) reported
@virginmedia @virginhelp @virginhelp I am trying to cancel our broadband as we are moving house where you don't provide services and your website says to call, yet I can never get through on the phone. Is there another way?
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Agnese Rovati ✨ English-Italian Translator ✨
(@AgneseRovati) reported
@virginmedia No, we’re not going through the community forum! We are getting called back by one of your customer service advisors so they can organise for someone to come and fix the issue!!! Please can you provide a specific reference number that I can cite in the chat to link it to my issue
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graham littler
(@adelwire) reported
@virginmedia See this is one of the problems. The customer shouldn't have to repeat themselves eg I have an automated online ongoing? Conversation. Pooja said they had moved me to CRT and it said they will reply when they are available. Think that was about 6pm last night...
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Andrew Broadbent
(@andrewbroaders) reported
@virginmedia Is that it? It takes 28 attempted calls, 3 successful calls and around 6 hours to get help and I don’t even get an apology?You’re not busy ‘from time to time’, you’re busy ALL the time. Not good enough
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Alex Bjarnason
(@Alex_Bjarnason) reported
@virginmedia hi, please can you give me a number to call to resolve a complaint. I've waited 3 weeks for installation and received a message you were going to install to the wrong house number on monday. My installation has now been moved to 3 weeks later.