Virgin Media Outage Report in Hove, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Henfield, Hove and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Worthing |
Phone | |
| Worthing |
TV | |
| Henfield |
Internet | |
| Brighton |
Total Blackout | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
-
Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
Stop sending bigger bills & threatening emails @virginmedia @libertyglobal & sort things out! Account cancelled & services stopped on 18.10 but you are billing me from 19.10 despite no services! Impossible to speak to you & complaint sent not yet resolved.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
-
Alex 💫
(@biconic__) reported
from
Brighton and Hove, England
@virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
-
Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia still no working phone line no working tv service I’ve had enough of this appalling service and either this gets resolved by today or I’m going to sky as a customer of 13 years with you It’s now getting pointless having your services as they don’t work I’m paying
-
Stevewestsussex
(@stevewestsussex) reported
from
Sompting, England
@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
-
josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
-
Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia If you read back, I already mentioned that I had done do. Hence the speed test that I performed. Look, I mean no disrespect but your service is a bit of a joke. I couldn't even get through on the phone! Engaged tone for 2hours. Thankfully, things seem ok today.
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
-
Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia Will I have to wait up to an hour if I dial this number before anyone answers? Also last time I spoke to someone they said they couldn’t do anything as I had raised a complaint. I just seem to go round in circles instead of getting it sorted!
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
-
Belinda Robinson
(@RobinsonBelinda) reported
from
Worthing, England
@virginmedia So I’m basically no further forward & meanwhile you are continuing to send me threatening emails! Thanks for nothing! Very poor service!
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
-
Simon
(@SiCornwell) reported
from
Brighton and Hove, England
Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!
-
josie🗽
(@josie_milligan) reported
from
Burgess Hill, England
@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
-
Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Leanne Thelma
(@leannethelma) reported
@virginmedia Current estimated fix time is today, 18:05. Previous estimates fix times were: today, 12:05; Sat 11th 22:00; 11th 12:05; Fri 10th 12:05; Thurs 9th 14:00; Wed 8th 14:00, 8th 12:05; 8th 10:00; 8th 01:30; Tues 7th 17:30. I may have missed one. You can see why the frustration.
-
Rob Grove
(@arobbieg) reported
@virginmedia you have the prestigious accolade of the worst customer service experience I have ever experienced. I don't know why anyone would trust you with their business. You have certainly lost me. Shame over such a simple issue!!!
-
Maroon98
(@Maroon9898) reported
@virginmedia thinking of running a sweep about what the estimated time will be for the outage in EH7. Been down since Tuesday with numerous estimated fix times. Currently the supposed fix time is 18.05 today. I expect that to be updated and put back numerous times. Absolute joke.
-
Claire Coast-Smith
(@clairecs1) reported
@virginmedia Got "sorry this page can't be found" - never mind, if I have got 7 or 8 hrs to spare, I might try calling a couple of months...
-
Martyn Alfred
(@KingSmudge) reported
@virginmedia I’ve tried calling 3-4 times but I just get hung up on. I don’t have time to keep calling to just have the phone put down on me because my complaint is “too complex”
-
Roberto Rea
(@RobertoRea11) reported
@virginmedia I didnt reboot yet as differant issues keep arrising.. but yes iv had to login two/three times to netflix in 2 days
-
Shona BRNM Lawrence
(@shona_BRNM) reported
@virginmedia Please see my reply tweet to the message before this one. When I click see all options for episode 1 the ONLY option is UHD. There is never another option anywhere. U like every other episode in the whole 5 seasons.
-
Alice Lian
(@alicedemum) reported
@virginmedia I know I can but I shouldn't have to, if your settings are accurate in the first place. Also if I were to extend that, it might affect/clash with any other recordings I might have. I know I'm not the only one with this issue with Love Island, so the problem isn't at my end.
-
HAZ823R
(@Hazbeen66) reported
@virginmedia It’s a permanent outage in the area We have had a booster, an engineer has been out to check the local box to no avail Our next door neighbours are the same
-
Az
(@Az83090521) reported
@virginmedia No. All they did was a re port from the outside. They said they didn't need to come into the property. I think the issue is the box. I have googled this, 'connected, no Internet' problem and I am not the only one so Virgin should be aware of how to fix this??