Virgin Media Outage Report in Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia Area 20 worthing problems all the time.
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Dionne Fowle
(@dionnefowle) reported
from
Woodingdean, England
Seriously @virginmedia sort out your rubbish broadband service or let me out of my contract😣#homeworkers #dontgowithvirgin
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Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
Ok @virginmedia I'm cross enough to go public. Broadband has been down since 1500 in BN1. I've already lost a client (livestream video) and have another booked for tomorrow. Your operaters keep saying (4 calls) it'll be up in 30 mins. It's been SEVEN HOURS.
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Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia Please give me an email or phone number to complain. I have just spent an hour on your chat line service trying to resolve a long term TV issue and the person just stopped replying and another person wanted me to give all the info again. Im livid! We need an engineer
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
@virginmedia are doing improvements in the area so my tv and broadband are down all day. Nice to be told. Working from home and can’t do a thing now. Wasted day. #Complaint
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Nicola Hilton
(@rockinrebelstar) reported
from
Brighton and Hove, England
@JPCooperMusic @bushnellbabe @EE @LatinoBrazilian @virginmedia I’ve got virgin media! Never any problems x
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It’s down again now and, according to the @virginmedia recorded message , will be interrupted ‘for short periods’ until 6pm today. Pretty unhelpful, esp as I often use Skype to speak to interviewees abroad
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Ashley Howard
(@AshJHow91) reported
from
Worthing, England
@virginmedia hurry up. No matter how many times you play the same song, over and over again. I Ashley will not hang up!
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Clare Pear
(@MissClarePear) reported
from
Worthing, England
@virginmedia I know about that but feel the issues are always happening and i just want to watch tv without having to reboot and check statue all the time. Just feel it's a bad service when I'm paying for full package with you. Thank you for looking into this for me. 😁
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Sue J
(@YellyPorsche) reported
from
Hove, England
@virginmedia No I dont want to trouble shoot. That was done twice before today and once today. Tbat is my whole point. I will use tge complaint process.
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Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia phoned you 3 weeks ago about a phone line on my hub, was told I’d get a call back within 72hrs and still waiting. Poor customer service.
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More time Less worry
(@Less_worry) reported
from
Worthing, England
It’s so disappointing that #Loyalty counts for nothing! You only get a good deal if you are a new customer! Thanks @virginmedia for nothing!
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Nick Beddows
(@nickbeddows) reported
from
Brighton and Hove, England
@virginmedia That link leads to a page that's also down. Not great.
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Martin O'Donnell
(@MairtinODonnell) reported
from
Hove, England
@virginmedia It was an automated phone message saying my postcode would be down until 3pm for upgrade works. It would be nice to have been informed of this in advance. It is working again now.
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Nix at Home
(@NighyNikki) reported
from
Worthing, England
Anyone else having problems getting a refund out of @virginmedia. 45 days after being a customer for 22 years. They took the money fast enough from our bank account tho #CustomerService #loyaltycostsnothing
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Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
Have to credit @virginmedia this morning. Two days of problems with my router resolved this morning. No long waits. Just a quick on-site service. Thank you.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia hi guys what’s going on with the tv phone and broadband service in the Bn2 area of Brighton mines all down and not working at all
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia Called customer service line & the message says virgin is doing improvement works in my area. I accept that if its emergency works there is nothing that can be done. The reason I am cross is if you have scheduled improvement work to do, you should tell people about it before!
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Another Runner
(@AnotherRunHQ) reported
from
Brighton and Hove, England
BroadBand down BN1 6... @virginmedia
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Mark Chambers
(@Furzeboy) reported
from
Hove, England
@virginmedia and you would get back to me (VM) After a couple of months I spoke to a young man in customer service who said it was something you offered and as I had issues with my landline he would get someone to call me about it ASAP this could take 72hrs &still waiting
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Pryar
(@JPryar) reported
@virginmedia had a call off 0208 304 8040 offering to speed up my internet connection because it genuinely is crap so could do with it improving but when I asked for their number the caller threatened to disconnect my internet and hung up. Not sure if you’re aware of these calls?
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Andrew Pond
(@pond_andrew) reported
@virginmedia The page says that the service is not available
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Kirsty Blackwood
(@KirstyBlackwoo1) reported
@virginmedia we are having problems with our Internet have been for weeks calling every 2 days customer service is shocking.. Booked an engineer for tom for it to be took away 5 mins later.. Its holiday weekend kids home from school and having no Internet isn't great!! Please hlp
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Dave Feehan
(@DaithiF365) reported
@virginmedia Hi is the internet down in Santry? Can’t chat on WhatsApp and over an hour wait on the phone?
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Vita Zaporozcenko
(@vitazapo) reported
@virginmedia So the fact that a known issue has been fixed isn’t worth knowing? Really??
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ً
(@mrzelz) reported
What's going on with virgin media?? Mines isn't down but I'm only getting 5dl instead of 200+ and I'm wired? Can't play games or chat in discord properly bc the connection quality is so bad
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Dave Feehan
(@DaithiF365) reported
@virginmedia @VirginMediaIE Thanks, anyone there? I have tried online, phone and whatsapp and nobody can advise if there is an issue in Santry
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David Shirres
(@DavidShirres) reported
@virginmedia There is no faults nor any email option on this helpline. From experience phoning it would waste another 20 mins on top of hours I’ve wasted on this issue. All I want to know is what is being done about my web form ref 99542_2484. VM customers have no way of tracking such forms
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Greg Gallagher
(@galgertron) reported
@virginmedia No problem
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Kate Goodwill
(@Katy1207L) reported
@virginmedia my Internet awful. I cant even log in to check status as it won't recognise my email address. Help please