Virgin Media Outage Report in Hove, England
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The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clio Ambler
(@clio_ambler) reported
@virginmedia Let’s hope they pick up soon! Was in line at 8 when they opened but no response yet! Poor
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Betz 4 Dayz
(@betz4dayz) reported
@fuzzy_slipaz @SimonMiller316 @virginmedia Not just a brown down, a Judy Bagwell on a pole/Veer Mahan Coming Soon down
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Matt Incrocci
(@MattInc1990) reported
@SimonMiller316 @virginmedia Brown down
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Dan Oldfield 🦉
(@dano1311) reported
@AzumiLP @SimonMiller316 @virginmedia Do they use the open reach network? I had to have a new link to the virgin network when I switched from EE.
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Sathish kumar
(@sathish_yoyo) reported
@virginmedia. Anyone experiencing slow internet this morning. #virginmedia
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Clio Ambler
(@clio_ambler) reported
@virginmedia Virgin media care then passed to customer relations. Still waiting for a response from last night!
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Goat Boy
(@ScottMcGoat) reported
@virginmedia TBH, that was an unfair rant. Google home now sorted, Alexa still a paperweight but I guess that's just Amazon being clever. These can't be attributed to you. The continuing atrocious Wi-Fi coverage however. That's all yours. A pin hole reset is simply a short term fix.
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Francesca0909
(@Francesca090900) reported
@virginmedia is internet down again. Between this and constant bad reception I am about to go to sky
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Rab F
(@RabF66) reported
Just sat for 1hr watching GMB prior to going to Work . P&O discussed . Virginmedia & many more have sent 88% of Customer Service Call Centre Work abroad . The UK is not competitive anymore priced itself out the window . Everything is imported produces very little . Its Game Over
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Blondell Shaw
(@Blondell_S) reported
@virginmedia Yes this has been reported over a dozen times… all I get are the platitudes, the stock answer on 150… I spoke to a lovely lady who said she’d email me with service updates… nothing and my £80.00 bill is due, yes I know about the auto credits but this is 🤬#customerexperience