Virgin Media Outage Report in Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Brighton |
Total Blackout | |
| Worthing |
Internet | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Burgess Hill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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JUMPSTART
(@JumpstartUK) reported
from
Sompting, England
9am on Thursday morning. Day one of second lockdown. Virgin Media is down. #virginmedia @virginmedia get it sorted. I’m in Worthing.
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Gaynor Wingham
(@GaynorWingham) reported
from
Hove, England
@virginmedia my internet and phone are not working. I can't phone you on 150. How can i contact you ? I live in Hove Brighton. Thank you
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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STun
(@DrSTun) reported
from
Hove, England
@virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
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Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Will do - it’s still not working!
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
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🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
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Niki hardcore
(@NicholaHarcourt) reported
from
Shoreham-by-Sea, England
@virginmedia absolutely disgusted with the service
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia, what happened to the Travel Channel on 289? No warnings, no I go, just gone! It was my favorite channel and it's been scrapped of your network. What's going on?
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had no apps on my TV working for days now, Many calls later still no answer and no on-line support. And yes, of course I’ve rebooted it! £75 a month for this?! #TreatLoyaltyLikeRoyalty @BBCWatchdog
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Mumford
(@micalou1973) reported
@virginmedia I asked for call back lastnight when I spoke to you yesterday morning as u needed time to the about the package ....but you no longer provide that service for some reason
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Stevejland
(@stevejland) reported
@virginmedia Hi, I placed a new Sim Card order last Wednesday, order status is showing as "parked" & I will be contacted but no correspondence received, please help.
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NB*
(@NathanLFC1996) reported
@virginmedia @cloudyoshimoto IT IS NOT THE BQM. I actively lag massively on online games when the issue occurs. Your going to lose a lot of customers ignoring this issue
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Ben Thatchers Elbow
(@Thatcherselbow2) reported
@virginmedia About a week now, I’ve checked on the forum and there seems to be others with this issue too
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Clare
(@ClareKeeley) reported
@virginmedia That sounds a lot like ‘turn it on & off again’!! I hope I get a refund for everyday my service isn’t active. In fact, due to the lack of help, I’m on the verge of cancelling my account.
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29
(@Havertz29ii) reported
@AstridWett @virginmedia I can fix you instead Astrid
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Vasyl Slobodyan
(@VasylSlobodyan) reported
@virginmedia Also, I am expecting a call from the Virgin Media pre-install team since 9:00 today (which I was told would happen) and nothing yet. Excellent customer service. Bravo @virginmedia
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Clare
(@ClareKeeley) reported
@virginmedia What is the point of letting you know John? I’ve told you how useless they are already. Pretty sure Virgin is run by bots who couldn’t give a **** about their customers. I’m taking my money elsewhere.
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Michelle Mumford
(@micalou1973) reported
@virginmedia To cancel
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Ann Shorty
(@AnnShortyGriff) reported
@virginmedia I've done all the necessary, even had an engineer come out and he suggested me buying a booster! Why should I have to? My complaint has never been addressed! I've had to increase my phone contract! I informed Virgin and they dismissed this!