Virgin Media

Virgin Media Outage Report in Hove, England

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The latest reports from users having issues in Hove come from postal codes BN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hove, England 10/21/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hove, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Haywards Heath, Worthing and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton TV
United KingdomHove Internet
United KingdomBrighton Internet
United KingdomBrighton E-mail
United KingdomHaywards Heath Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Hove, England

Latest outage, problems and issue reports in Hove and nearby locations:

  • Tulley122 Dave Tulley (@Tulley122) reported from Worthing, England

    @virginmedia tv not working any help

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia Any idea when issues in BN14 will be fixed?

  • sara_saehasti Sara (@sara_saehasti) reported from Worthing, England

    @virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported from Worthing, England

    @virginmedia tv and WiFi down in BN14?

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @virginmedia I physically can’t take my service with me because you don’t supply the area & I cant keep it where I am as I am being kicked out of my home, I am not choosing to leave virgin you just can’t provide me a service.

  • FragileCreature Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England

    I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.

  • rhock1979 richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • logically_fuzzy Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • beadyface Keri Kennedy (@beadyface) reported from Hove, England

    @virginmedia It didn’t work, box was reset, tried to use online help, still not working.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Worthing, England

    @virginmedia That’s fine you’ve been much more helpful than the contact centre he was so rude!

  • helenkellar Helen Kellar (@helenkellar) reported from Brighton and Hove, England

    @virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.

  • logically_fuzzy JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jools067 Tinks 😁💕🥂 (@jools067) reported

    @virginmedia There never was, it always said no fault but when I called from a mobile it said there was an issue so again as a company you can't give the correct information, it's fine, I'll be shopping around for another provider for both myself and my mum and so will my sister

  • xxRushRxx3000 Rush (@xxRushRxx3000) reported

    @virginmedia I have been making regular payments as the contract suggests, and in return all I’ve got no consistent internet connection and your customer care people hanging up my call. Please put me out of my misery and end my services at this point🙏🏼

  • Sir_Alan_ 🌙🦉 Sir_Alan_ 🎮❤️ #KnightOwlz Gaming (@Sir_Alan_) reported

    @virginmedia First night after the outage was fine, the second and third night I had drops at least a couple times per stream 🤨 Each lasting several minutes, very annoying as I had to reset all my stuff each time. I've never had this many issues consecutively before, very disappointing.

  • FentonRedbush SiBt65 (@FentonRedbush) reported

    @DarrenLaffin @BritBoxHelpUK Pointless asking as I have had that several times now and BritboxHelp were no help. However, on this occasion this is to do with Amazon cube as it works on VirginMedia box and signs in no problem

  • parrett123 Rebecca parrett (@parrett123) reported

    Finally fixed today thanks to Richard from Ireland - the only sensible agent who took my near breakdown to help us then got cut off. £20 compensation won’t even cover the phone bill from our phone for 4 hours on Virgin Media. It’s a joke!!!!

  • toriamm Vickie Brain (@toriamm) reported

    @virginmedia @virginhelp No issue on service page showing. Home virgin tv box in bedroom keeps freezing, wifi keeps dropping out on multiple devices, when it is working, very slow when being used by more than one device…,not what expect from so say ultra fibre i lag for !

  • watling_simon simon watling (@watling_simon) reported

    @BBCWatchdog id like comapnys and virgin media customer services practices to be looked at companies should not be allowed to confuse and lie to customers for over 3 hours there a joke and theres alot of other people feel the same

  • summatandnowt Jon F (@summatandnowt) reported

    @virginmedia No end of issues. Broadband & TV down in BD16 & no answer from your ‘call centre’ paying £100 a month for this? Contract ends in 2 weeks… your call! 🤬

  • CoderSjb sjb (@CoderSjb) reported

    @virginmedia It was from your tech support

  • kalbor3 kalbor (@kalbor3) reported

    @virginmedia Weirdly I am aware of how to check the service via your website. But it’s amazing how come @virginmedia left me again without any service again in less than 3 days! Shame on you! Useless. @richardbranson fix your service