Virgin Media

Virgin Media Outage Report in Hove, England

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The latest reports from users having issues in Hove come from postal codes BN3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hove, England 03/19/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hove, England

The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing TV
United KingdomWorthing TV
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Hove, England

Latest outage, problems and issue reports in Hove and nearby locations:

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

  • Luciddestiny Warren Ryan Philips (@Luciddestiny) reported from Shoreham-by-Sea, England

    @brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman Now have to wait until 19th July, absolute rubbish, apparently they had no contact details for me, yet had sent me 17 emails and a similar number of texts! Appalling service, so much for being new business!

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

  • churchlard Churchlard (@churchlard) reported from Sompting, England

    @virginmedia @52marathonman They are useless, had an installation due on Wednesday of this week, they emailed me Wednesday morning to say they couldn’t instal as they had been unable to gain access on Monday. Never did they mention needing access on Monday, and I was home all day and no one rang bell!!

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • richardscovell 🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • barbados10 chris rose (@barbados10) reported from Shoreham-by-Sea, England

    @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have it for years and was told it was quite old by techies improving my signal around the house (AMPLIFI ) But if there isn't anything else, so be it. Many thanks .

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England

    @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Hove, England

    @TonyMaudsley1 @virginmedia Because they are crap

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia your DNS TTL (a web server change time to live) is probably the worst on earth. My new website works everywhere in the world other than on #virginmedia broadband. You absolutely suck, big time. Crock of shite.

  • AnneWebb777 Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia problems again, on/off WiFi for 2 days now. Can't work and gather it will be fixed by 6 tonight. Can you verify! Postcode BN2 8AE. Not good enough - do we get a rebate for 2 days of lost work?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • holly_hobble ℬℓυ℮ ℕ☺ṧℯ ℬℯαґ (@holly_hobble) reported

    Hi @virginmedia me again why is the activate my Netflix not working on my account. #whydidichangemypackage #mightcancelthecontract

  • MuseumJim Jim Richardson (@MuseumJim) reported

    @virginmedia trying to cancel my Virgin Media contract and I explain I want to leave to the person on the other end of the phone, then they say no problem and a few seconds later I'm cut off. This has happened twice now, is there a way to cancel online please...

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @WrittenMirror @vmbusiness @richardbranson Hi Jay. Sorry to hear about your outage. If your 4g backup is not working, please call the Order Management team on 0800 052 0800 option 1 and they can check this for you. Thanks.

  • JohnRelen1 #marcusgladis (@JohnRelen1) reported

    @virginmedia why is it you keep saying in your ads that your prices are coming down to attract new customers. Yet customers like myself find our Bill's each month on the increase and you do not offer us any offers even though we have been with virgin for years.

  • DanielGreensitt Daniel Greensitt (@DanielGreensitt) reported

    @virginmedia Ive tried everything’s been advised by your staff, and still the problem is persisting. It’s actually got worse since you sent an engineer out 🙃

  • djnewton66 David Newton (@djnewton66) reported

    @virginmedia Yes you can take ownership of my complaint and apply some common sense that appears to be lacking from your customer service team.

  • SOI__95 Dazai 太宰 (@SOI__95) reported

    @virginmedia what’s going with the broadband service in Enfield? Keeps cutting off???

  • aprilterri -A (@aprilterri) reported

    @virginmedia my router keeps overheating and showing a red light. It then doesn't work again until it's cooled down. I've not been able to work all day. Can we get a replacement? This hub is only a few months old

  • vmbusinesshelp Customer Service (@vmbusinesshelp) reported

    @WrittenMirror @vmbusiness @richardbranson Sorry to hear this Jay. The Faults team can provide an update on what time the outage will finish. The number is 0800 052 0800 option 1 then 3. Thanks.

  • quizrollawin Asha rollawin (@quizrollawin) reported

    @virginmedia I've been trying to cancel my broadband with you on online chat since 7th june. People keep ending the chat or not replying. They've now said they cant disconnect until 15th July despite me sending written notice on 7th on chat - why is it so difficult to cancel!?