Virgin Media Outage Report in Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
City | Problem Type | Report Time |
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TV | ||
TV | ||
Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Brian Roe (@indiointernet) reported from Brighton and Hove, England
Looks like @virginmedia is down in the #brighton BN1 area. Service status says back on lune at 22:45. great timing @virginmedia, nice one, really appreciate the inconvenience.
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Michael Jones (@mejones2121) reported from Woodingdean, England
@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
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Mike Hobden (@MikeHobden) reported from Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England
@virginmedia I’m being forced to contact you this way as 150 has been engaged since I tried calling yesterday. Experiencing terrible upload speeds plus problems with TiVo. Please contact me #stayconnected !!
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Joss (@cjossy) reported from Brighton and Hove, England
@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England
@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
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Michael Jones (@mejones2121) reported from Woodingdean, England
@virginmedia it's not a good sign when you're complaints dept have a set message saying all staff are busy and cut you off. How bad is the service provided! #virginbroadband #poorbroadband #virginmedia
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Scott Hortop (@scotthortop) reported from Brighton and Hove, England
@SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England
@virginmedia Service keeps dropping and when on its really poor signal. Gone through all the usual trouble shooting steps as this happened a few weeks back so just did everything as per last time.
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Stevewestsussex (@stevewestsussex) reported from Sompting, England
@virginmedia I would like to speak to someone from customer service but your 03454541111 number isn’t working - how do I get thru
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Richard Easy 💙 (@legsdown) reported from Saltdean, England
@billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.
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Spencer Clark (@ATS_Spencer) reported from Worthing, England
@virginmedia Worthing BN114NN reset and rebooted router still nothing... Outage?
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Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England
@virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?
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Peter Brownings (@Brown3P) reported from Plumpton Green, England
@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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Brian Roe (@indiointernet) reported from Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Michael Jones (@mejones2121) reported from Woodingdean, England
@virginmedia anyone thinking of joining these clowns think again. No customer service. Read all of the comments under their adverts. Their advertising should be done under the Trades Description Act as it's nowhere near good enough even with the faster speeds.
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Joss (@cjossy) reported from Brighton and Hove, England
@virginmedia As slow as your broadband speed
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Joss (@cjossy) reported from Brighton and Hove, England
@virginmedia @Virginmedia and @richardbranson need to improve you customer service and the access. It’s a joke. I feel sorry for you working for them.
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darren bonwick (@darrentacker) reported from Peacehaven, England
@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England
@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elton Bong (@NEWolekick) reported
If you want to see entitlement, check out the replies to virgin media’s latest outage tweet #virginmediadown #virginmedia
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shoe (@colourfulshoe) reported
@LadyBrienne1 @virginmedia worst part about the survey is that it wont allow me to write a negative review, its like they dont even want feedback
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Katarzyna Osiewak (@k_osiewak) reported
@virginmedia 57 min with customer service member, trying to fix my connection, trying, trying, trying....working from home never been that stressful!!!
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SAMSON (@SAMSON453236241) reported
@virginmedia I think a credit to everyone's accounts would be a good way to settle this. We lost service for hours, many were massively inconvenienced work wise. Not everyone has a normal day shift. You charge plenty, time to actually provide decent customer care as opposed to "this"...
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Baldy van Bronckhorst (@Baldy_1990) reported
@Kartel322 @jimothyjimmyjim @virginmedia No, I'm not ******* stupid 'pal'.
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Mark Harding (@TheCyclistRant) reported
@ValeyAnt @virginmedia We had ours about two months ago does drop out a few times but does get to 1000 meg plus but most of the time goes up and down from 400 to 800. Happy so far...
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Mirco Musolesi (@mircomusolesi) reported
@tforcworc Virginmedia was down earlier this morning in Cambridge.
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Sekkreth (@VcraftSS) reported
@SenseMakesNone @aaron_smith @virginmedia I dont think people should attack individual people working at customer service but virgin media should hire people to fix these issues at night and not have the whole country wait 7+ hours. there is no valid excuse considering they make millions
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Daran (@LoyalRoyalDaz) reported
@virginmedia Hiliarious that i have no internet yet Virgin Media Broadband Status says “No issues in your Area”
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Sonia Poulton (@SoniaPoulton) reported
@virginmedia This is a prolonged issue. I have had a number of conversations with your account about this. Virgin asks for too much money and does not supply the premium service for it. I am looking elsewhere because I can no longer rely on your service with my work.