Virgin Media outages and service status in Hove, England

Problems in the last 24 hours in Hove, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hove, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Hove, and Henfield.

City	Problem Type	Report Time
Brighton	Phone	5 days ago
Worthing	Internet	15 days ago
Hove	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hove, England

Latest outage, problems and issue reports in Hove and nearby locations:

• 
  Gary Pleece (@garypleece) reported 55 seconds ago from Brighton and Hove, England

  @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

• 
  Gary Pleece (@garypleece) reported 1 minute ago from Brighton and Hove, England

  @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

• 
  Phil (@palewis1) reported 2 minutes ago from Worthing, England

  @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

• 
  Sami Channon (@sami_chanchan) reported 20 minutes ago from Worthing, England

  @virginmedia @Ofcom @TradeStandards just called to try & cancel my plan as I have just been evicted. you don’t supply my new flat but want to charge me £250, your agent was so rude and refused to transfer me to a manager. Thanks for making a hard time worse!

• 
  Anne Webb (@AnneWebb777) reported 21 minutes ago from Brighton and Hove, England

  @virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!

• 
  Elliot Tinton (@etinton) reported 23 minutes ago from Shoreham-by-Sea, England

  .@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.

• 
  Richard Williams (@5waysRichard) reported 23 minutes ago from Brighton and Hove, England

  @virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am

• 
  Danny Williamson (@Sacto_King_UK) reported 24 minutes ago from Worthing, England

  @virginmedia Why? I’ve called over 20 times now. I’ve been promised call backs that never happen I put in a complaint that promised a call back that didn’t happen The pre install team turned up, I fed them and gave the cuppas, they dug up the road but didn’t pull the cable. What next?

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 25 minutes ago from Burgess Hill, England

  Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

• 
  Alternative Ageing (@alternativeage) reported 28 minutes ago from Saltdean, England

  @virginmedia I have it for years and was told it was quite old by techies improving my signal around the house (AMPLIFI ) But if there isn't anything else, so be it. Many thanks .

• 
  Fragile Creatures (@FragileCreature) reported 28 minutes ago from Brighton and Hove, England

  @virginmedia It's your customer service that isn't working. And our broadband router.

• 
  🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported 28 minutes ago from Brighton and Hove, England

  3/4 T&Cs: Moving home outside of or within the Virgin Media Network service area “If you move within our service area, we cannot guarantee to provide you services, if we are unable to provide services, then you can cancel and you will not need to pay an early disconnection fee”

• 
  Scott Hortop (@scotthortop) reported 30 minutes ago from Brighton and Hove, England

  @virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.

• 
  Tom Pritchard (@tommyp2222) reported 32 minutes ago from Worthing, England

  @virginmedia Issue says it should have been dealt with by 03:30 am ...... any update would be appreciated

• 
  Gary Pleece (@garypleece) reported 32 minutes ago from Brighton and Hove, England

  @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

• 
  Scott Hortop (@scotthortop) reported 41 minutes ago from Brighton and Hove, England

  @virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.

• 
  chris rose (@barbados10) reported 41 minutes ago from Shoreham-by-Sea, England

  @virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson

• 
  Mark Strong (@ibikebrighton) reported 42 minutes ago from Brighton and Hove, England

  Hey @virginmedia any news on internet outage in #Brighton BN2?

• 
  Scott Hortop (@scotthortop) reported 53 minutes ago from Brighton and Hove, England

  @virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...

• 
  Anne Webb (@AnneWebb777) reported 53 minutes ago from Brighton and Hove, England

  @virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Adams (@GazzaAdams) reported 8 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Sana (@LadySs) reported 13 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad

• 
  oliver Brooks (@FuzzyGaurav) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV Vision_8K_IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Amanda Lee (@amandajlee_lee) reported 15 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  Pierce Travers (@piercetravers26) reported 18 minutes ago

  @celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 18 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Oly Price (@oliverp07477646) reported 20 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Jon H (@JonHar1985) reported 24 minutes ago

  @virginmedia Haha let’s see what generic “we can’t help on this service” bollocks you give me

• 
  Liesl_ (@_lliesl_) reported 24 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 25 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH