Virgin Media Outage Report in Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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Kane Huxley
(@IAmKaneHuxley) reported
from
Brighton and Hove, England
@virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@Hammybunny) reported
@virginmedia can you please help me get an o2 priority account working in the next few days
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MasterR
(@RaviFulbaria) reported
@virginmedia My wifi speed is working sooooo slow like I am paying £59 for Wi-Fi which doesn’t even work and in some parts off the house there is no Wi-Fi at all I am not happy with this service
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Sue luck
(@Sueluck2) reported
@virginmedia Nothing shows on this but your service checker phone line confirms there is a very localised issue. If this issue persists until the end of This month I’m changing to another provider as can’t take much more of this! 😡😡😡😡
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Dump London
(@dumplondon) reported
@virginmedia And guess what... I'm still PAYING for my bill. What the hell is going on? Is someone coming today to fix the internet? Is anyone going to confirm, or call? Or let me know what time? Is anyone even going to turn up? Your customer service is DISGUSTING.
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Ryan Doherty
(@RyanDoherty123) reported
@virginmedia Hi, Am I entitled to cancel my internet if it cuts out 10+ times a day, and can't actually get through to your customer service after being on hold for hours?
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Gabriele Ener
(@Gabrielener) reported
@virginmedia They keep saying there was an issue and my refund hasn't been placed. They said so this morning and a month ago. Meanwhile I received that letter from debt collectors which it will effects my credit score. That's not fair!!!
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One Mans Personal view!
(@one_personal) reported
@virginmedia This is on the mobile app as it's the only source I use it on. I have read other people have the same issue. It effects alot of channels but mainly BT sport channels
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Claire Coast-Smith
(@clairecs1) reported
@virginmedia And why on earth were you doing maintenance work on Wed anyway? (usually busiest day of week) Couldn't you do an overnight fix when less people online, possibly?
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Lloyd Peters
(@LloydPeters18) reported
@virginmedia Yes about 15 times … they just say the same thing which is works need to be done and that’s all they know. Never any movement
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Nick(Bomber)Harris
(@bomberharris12) reported
@VMKirk I’ll give it a few days to see if I get used to it and if not I’ll get on to #virginmedia and cancel under the 14 day cooling off period.