Virgin Media Outage Report in Hove, England
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The latest reports from users having issues in Hove come from postal codes BN3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hove, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hove, England
The most recent Virgin Media outage reports came from the following cities: Worthing, Brighton, Seaford, Burgess Hill, Haywards Heath and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
TV | |
| Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Worthing |
Internet | |
| Brighton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hove, England
Latest outage, problems and issue reports in Hove and nearby locations:
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely
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Jesse Baker 🇪🇺
(@marmite22) reported
from
Hove, England
Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure
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Clare Taylor
(@clareypoos) reported
from
Sompting, England
@virginmedia Your site is an absolute joke. I spent over 90 mins this morning trying to speak with someone but was passed about, I only want to change my package as the service you provide is not worth the £72 I'm paying! Now you've just told me the servers are down! #cross
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Angel
(@angel_isabel420) reported
from
Brighton and Hove, England
@virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help
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Richard Pickett
(@therjpickett) reported
from
Worthing, England
Speedy phone fix from @virginmedia #virginmediatechnican today. Logged yesterday evening, fixed lunchtime today
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Martin Coll
(@mcoll72) reported
from
Brighton and Hove, England
@virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate
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Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
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John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
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Nigel Jones
(@planetf1) reported
from
Brighton and Hove, England
@virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.
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Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
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Prof Priya Deshingkar
(@priyadeshingkar) reported
from
Hove, England
@virginmedia Broadband has been v slow for days and seems to be completely down today.
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Emma Mendes da Costa (she/her)
(@emxme) reported
from
Hove, England
@virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eb
(@Ebb1) reported
@cymboi @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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Eb
(@Ebb1) reported
@virginmedia Voting time on Virgin Media customer service, vote for feedback:
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Researcher
(@queenie64339913) reported
@virginmedia Not working again sw18
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Steve Watson
(@steve_w89) reported
@virginmedia Can you please tell me why my broadband goes down at midnight almost every night?
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David McCann
(@bighomeless) reported
Seems virgin media is down well here at least. Didn't think optic fibre would have this problem, maybe just a coincidence the weather is bad..
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Cesar Rosero Lucas
(@crlucas98) reported
Hi @virginmedia I just wanted to let you know that I'm using my own data to tweet this because it works quicker than the 350mps you claim I have. I'm a bit bored because I can't stream anything from my room, which is 10m from the router. Thanks for your great service 👍🏼
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Aaron Cope
(@AaronCoppie) reported
@virginmedia Yes and the wi-fi is still not working. We have lost the option of 2ghz and 5ghz, and apparently no longer considered secure. Care to help? And no, switching it on and off again doesn’t work
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Eb
(@Ebb1) reported
@RobynNicol @virginmedia Live chat useless, cannot speak to customers service. Complaints don't answer. Only option is to write to cancel
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Adam
(@aohehir) reported
@virginmedia Maybe if I cancel my direct debit you’ll get in touch? 🤔
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Eb
(@Ebb1) reported
@virginmedia Time to vote on Virgin Media customer service and feedback: