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Virgin Media

Virgin Media outages and service status in Saltdean, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Saltdean, including 10 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 14, 3:16 PM GMT+1.
  • 58% TV (58%)
  • 32% Internet (32%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltdean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltdean, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Saltdean, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes, Hove, and Burgess Hill.

CityProblem TypeReport Time
Brighton TV 21 hours ago
Brighton TV 22 hours ago
Brighton TV 22 hours ago
Lewes Internet 23 hours ago
Brighton Internet 23 hours ago
Brighton TV 23 hours ago

Nearby cities with recent reports

Brighton

11 recent signals

21 hours ago
Hove

2 recent signals

24 hours ago
Lewes

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Saltdean, England

Latest outage, problems and issue reports in Saltdean and nearby locations:

  • alternativeage
    Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia problems again, on/off WiFi for 2 days now. Can't work and gather it will be fixed by 6 tonight. Can you verify! Postcode BN2 8AE. Not good enough - do we get a rebate for 2 days of lost work?

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check

  • ChloeWhytee
    Chloe⚪️ (@ChloeWhytee) reported from Shoreham-by-Sea, England

    @virginmedia hi, I’ve tried to contact via chat as I can’t call and I wait about an hour then give up, is there anyway someone can help me on here?

  • SiCornwell
    Simon (@SiCornwell) reported from Brighton and Hove, England

    Out of contract with @virginmedia so looking at deals New customer: 213Mbps, 200+ channels inc Sky Cinema, new STB, plus a 49” LG TV, all for £57pm Existing customer: upgrade 108 to 213Mbps, add Sky Cinema to package, no other extras, £120pm Why do companies do this?!

  • cjossy
    Joss (@cjossy) reported from Brighton and Hove, England

    @virginmedia As slow as your broadband speed

  • mejones2121
    Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia Eventually yes but had to go though the sales team first I get with the COVID situation it’s more tricky than normal but the 150 line though is appalling to be cut off after waiting spending nearly two hours is really poor service guys the people I did speak to were very helpful

  • legsdown
    Richard Easy 💙 (@legsdown) reported from Saltdean, England

    @billy2plus5 @caravanions @virginmedia I've been with BT for years. The usual tussle when the contract is up and had cause to complain a couple of times about billing mistakes but service wise, no issues at all.

  • fabsalva
    Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England

    @virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...

  • dianepatching
    Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England

    @virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @virginmedia I have no tv service what’s going on this is 3 nights running now that the picture has all broken up and suddenly it won’t even load the channels I’m paying £130 for this it’s not good enough

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??

  • josie_milligan
    josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

  • indiointernet
    Brian Roe (@indiointernet) reported from Brighton and Hove, England

    @virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • scotthortop
    Scott Hortop (@scotthortop) reported from Brighton and Hove, England

    @SimonHendy @virginmedia Get it on everything! What chance I get @virginmedia to help out or do I spend my whole Sunday night with the supermarkets?

  • richardscovell
    🏳️‍🌈 #SociallyDistancingRick 🏳️‍🌈 (@richardscovell) reported from Brighton and Hove, England

    1/4 Customer scam alert: When moving and contacting @virginmedia to transfer your services to your new property, if they cannot provide services there they will apply an early disconnection charge which they will state is in accordance with their Legal Stuff, do not accept this.

  • AnneWebb777
    Anne Webb (@AnneWebb777) reported from Brighton and Hove, England

    @virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JPWOZNIAK
    JAN WOZNIAK (@JPWOZNIAK) reported

    @virginmedia STILL NO BBC1, why? Plus other issues eg. previous channel’s sound following any change of channel?

  • theGROWcompany
    Rachel Rosser (@theGROWcompany) reported

    @virginmedia Regardless of the actual problem, it seems the company is totally inept. Why was your incoming call message not working, why was the on hold musac playing the same one track for an hour. Why did it take so many hours for any public announcement?

  • DavePea15343212
    Dave Pearce (@DavePea15343212) reported

    @virginmedia virgin tv go app now not working as was using as a work around

  • Luda_6550
    Luda 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Luda_6550) reported

    @virginmedia I am in desperate need of help, my tv isn’t working properly, the phone line I been given tells me it’s not available. Once I got through giving it my account number it doesn’t recognise my account number. It’s turning into nightmare. Can you help

  • cmairsy
    💜🐝 (@cmairsy) reported

    10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?

  • Daveytmartin
    Davey Lad (@Daveytmartin) reported

    @Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia @docrussjackson Ha! @virginmedia never issues compensation for outtages. Laughable.

  • DaveBall65
    BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported

    @virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again

  • Shaun_Wren
    Shaun Wren (@Shaun_Wren) reported

    I’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill

  • YngZoey
    Zoey (@YngZoey) reported

    Anyone having problems with their landline on virgin media?? #virginmedia