Virgin Media Outage Report in Saltdean, Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Saltdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Shoreham-by-Sea, Hove, Burgess Hill and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Wi-fi | |
| Brighton |
Internet | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saltdean, England
Latest outage, problems and issue reports in Saltdean and nearby locations:
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Not sure since I’ve been out all day - I had to run away it was so dreadful! Hang on .......ooh Alexa is working again - she wasn’t all morning plus a v weak download speed & signal for days. Hade you done something?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia I think your issue is that you are furthest from the cabinet. Therefore everyone else is getting the capacity first. That said for that big a drop in speed late at night it means that they either reduced the capacity on the line or something further up is using a lot. It could
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Moose ⚜️ // ✊🏽✊🏾✊🏿
(@TheMexicanMoose) reported
from
Brighton and Hove, England
@Hazysmile @virginmedia Damn, might be worth contacting them to see if they’re planning any expansions?
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia not one positive tweet is sent to you it’s all negative saying how **** you lot are
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alice❁
(@aliceharmanx) reported
from
Brighton and Hove, England
@virginmedia how long is the wait to get through to customer services on the phone?
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Dear Mr Levy...
(@Lesleynotledley) reported
from
Hove, England
Virgin media, had a problem with my account and wanted to discuss as they'd mis informed me and i was incurring costs as a result, i eventually got thru they told me my security details and email were wrong even tho they'd emailed me a reminder on it #cantcomplain
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Be that there are businesses on the same exchange backing up their data. I have a similar issue. Sky guarantee 70mb but I only get 65mb. I’m therefore able to cancel my contract and go to another provider. However. This would depend on who the provider is. Most providers buy
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Mark Clifford
(@MarkkClifford) reported
from
Shoreham-by-Sea, England
@BenJamesPhotos @virginmedia I’ve had shocking service from them last of couple weeks. Got an engineer coming out tomorrow to hopefully fix my internet. Not had a problem with the customer service.... YET.
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Dazza Drums
(@Dazzakovak) reported
from
Brighton and Hove, England
@virginmedia can you contact me regarding an issue
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Is your issue that the speed is up and down and it sometimes doesn’t work or that it doesn’t work in parts of your house?
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia Agree. Might just be a faulty router. Unless you live in a castle there shouldn’t be a problem in the room next to the router. I’m in the garden and my router is 20m away in the front room.
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Nick Weston 🇪🇺
(@Sussexmerlins) reported
from
Hove, England
@yorkshirerosie @virginmedia 64mb is ok but if you were getting 150mb then I expect you’d notice it. Good news is. It’s not your issue. It means that theres either a fault on the line, or there’s too many people using it at the same time. It’s called “contention”. Have you called your supplier?
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Burnsie
(@Portly_Burnsie) reported
from
Shoreham-by-Sea, England
@virginmedia @ClockworkLondon **** service is my guess.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia hey ho, here we go again ! Dropping in, dropping out, buffering. Unacceptable service for a whopping £33 per month!
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𝐙𝐆
(@PaganZG) reported
from
Brighton and Hove, England
@virginmedia please help me with my order can't get through to your customer service team.
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Lesley Crook
(@Lesley_wolan) reported
from
Brighton and Hove, England
@virginmedia engineer arrived at our house today after a week of waiting to upgrade broadband. We now need a Booster which he said he said is free to us. Now going round in circles in your customer services trying to order it. Please contact me
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had intermittent connection issues for 3 days now, as has my neighbour 300 yards away. Despite your site saying their are no issues there is obviously a local problem - again. Could you please DM me as can’t get thru to tour service. Post code BN2 8AE.
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SUPERSONIC INC., PODCAST & 90s RADIO SHOW
(@Supersonic_Inc) reported
from
Hove, England
@virginmedia experiencing WiFi outage in Portslade / Hove area. Can you say what is wrong? Jus happened.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia I’ve tried all of that it doesn’t work I’ve also heard on the local community Facebook page of people having the exact same problems even though when the service status says there’s no known issues but clearly there is
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@virginmedia no wi fi again in the BN2 area of Brighton this is getting beyond a joke what’s going on I pay over £130 for this it’s really not good enough this has been like this since last weekend @TheSun @brightonargus do you guys have any inking to what this problem is
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jon
(@ronniemould) reported
@virginmedia Yes it was a known issue but you didn’t admit it, the recorded massage was changed twice a day to say it would be fixed by 3pm then 9am the next day when people that had spent 2 hours on the phone to speak to an actual person had been told it would be down all week
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Scott Evans
(@dotsta06) reported
@virginmedia It says it all the time that there is no issues in the area which i find hard to believe as the internet is terrible at times. I have wifi boosters to which cut out also ideally need an engineer to sort these issues out.
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Ben Fisher
(@BenFish47097737) reported
@virginmedia The issue wasn’t with my connection, it was with your service for the pay per view fight, which meant I missed every fight other than the main event. How do I apply for a refund?
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Adam Wilkinson
(@21AdamWilkinson) reported
@virginmedia It's back on now but it's constantly going off lately I have family who also have the same issues it's beyond a jok and when you ring up all you get told is everything's okay there end
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DevGeek
(@Developer_Geek) reported
@virginmedia I was not a subscriber to the event last night but often have similar issues with other channels/tv shows/recordings. Is it worth calling customer service to try and get this issue resolved?
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Raymondobiff
(@raymondobiff) reported
Are @virginmedia to address the issue of last nights box office boxing and the problem with the picture that affected most of last nights boxing!? I pay for every major fight and what I got yestday was unacceptable, us fans deserve a refund , whats being done about it !?
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tina
(@bubbles141) reported
@virginmedia This has been going on for months, WiFi constantly dropping in and out, very slow speeds, please could I have this fixed
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Victoria Carrabin
(@VAcarrabin) reported
@virginmedia So @virginmedia your text service has failed to connect me with an operator. Spoke to the bot 3 times and been in a queue since Weds. #angry #virginmediasucks
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Tina Cunliffe
(@CunliffeTina) reported
@virginmedia It take me to service check. Which always comes up as no problems
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LAllen
(@leegarryallen) reported
@virginmedia Hope you apologise to your significant other better than that. My point is the first half of your tweet is making claims that the problem wasn't as bad as it was. The issue persisted most of the night. Adding "we apologise" on end isn't an apology really is it.