Virgin Media Outage Report in Saltdean, Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Saltdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Saltdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Burgess Hill and Shoreham-by-Sea.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Saltdean, England
Latest outage, problems and issue reports in Saltdean and nearby locations:
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John And Ginger (@JohnAndGinger) reported from Woodingdean, England
@vmbusiness Any news? I’m s not working still.
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Natalie Hills (@NatalieAHills) reported from Hove, England
My boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England
@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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damien hills (@dhillsalbion) reported from Brighton and Hove, England
@virginmedia It says no issues
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Diane Patching (@dianepatching) reported from Shoreham-by-Sea, England
@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England
@virginmedia Yes it seems to be ok, but I don’t understand why it would be going down every day between midnight and 1am
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Richard Williams (@5waysRichard) reported from Brighton and Hove, England
@virginmedia why would my Virgin internet go down at about 0045 every night ?
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Junior (@wavell_mark) reported from Hove, England
@virginmedia how come after nearly 3 days is my internet not working?? How do I claim compensation for this??
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Elliot Tinton (@etinton) reported from Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England
So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.
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Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England
@virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.
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Michelle83mj (@michelle83mj) reported from Brighton and Hove, England
@virginmedia This link doesn't work
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.
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Alternative Ageing (@alternativeage) reported from Brighton and Hove, England
@virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲
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Alternative Ageing (@alternativeage) reported from Saltdean, England
@virginmedia Please sort out issues in my area: BN28AE. Outage over the weekend, yesterday and now again. I can’t work! I’ve just got another contract with you for faster wifi but what’s the point! You were improving issues in this area last week but it’s been worse ever since!
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Marjoram (@PlannerMarj) reported
@Safc1879_ @SkyUK @virginmedia Been piss poor mate. Not impressed.
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Liam (@Safc1879_) reported
@PlannerMarj @SkyUK @virginmedia Sounds like an issue somewhere. I've barely had an outage in 5 years
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Colinbut66 (@colinbut66) reported
@virginmedia virgin media down again biddulph again
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Andrew Skinner (@ndrewskinner) reported
@virginmedia @O2 @DisneyPlus what a shambles. Can’t access O2 app to manage my Disney acct, VM no idea why, O2 say app is down as last week’s update to merge it with VM has gone wrong, so wait till it’s fixed. O2 can’t help either as their access is also down #itsm #customercomms
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pat smith (@pgray57) reported
@virginmedia cannot login to my virgin media.When I press on link to carry on after putting email address on I press the link but it keeps saying link has been used and I cannot get any further
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Stephen Hampson (@StephenHampson) reported
@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
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Nat Lockwood (@RedCyanPhotos) reported
@virginmedia Can’t log into the Sky Sports app with Virgin Media- sends you a link that does nothing repeatedly! TV service down not missed any F1 in 30 years. I finally get it to work (tv not all) & it’s so pixelated you can’t see anything! The ***** tricks you’ve pulled on me
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DHammy1971 (@DHammy1971) reported
@BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.
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Steve Wright (@BedsGooner) reported
@virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...
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Jay (@ELPigeon45698) reported
@virginmedia I’m using the sky sports app but logging in via the virgin media sign in. I’ve tried it on my IPhone 16 and my IPad but still comes up with the above message.