Virgin Media

Virgin Media Outage Report in Saltdean, Brighton and Hove, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saltdean, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saltdean, Brighton and Hove, England 02/23/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saltdean, Brighton and Hove, England

The most recent Virgin Media outage reports came from the following cities: Shoreham-by-Sea, Burgess Hill, Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomShoreham-by-Sea Internet
United KingdomBurgess Hill Total Blackout
United KingdomBrighton Internet
United KingdomBurgess Hill Wi-fi
United KingdomBrighton Internet
United KingdomBrighton Internet

Community Discussion

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Virgin Media Issues Reports Near Saltdean, England

Latest outage, problems and issue reports in Saltdean and nearby locations:

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @lufc1990 @virginmedia I sat down to catch up on Sky Sports News while I eat my lunch - telly's not working!!

  • logically_fuzzy JK (He/him) 💙🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia I have it for years and was told it was quite old by techies improving my signal around the house (AMPLIFI ) But if there isn't anything else, so be it. Many thanks .

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Brighton and Hove, England

    @ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.

  • DeanAyass Dean Ayass 💙 🇵🇸 (@DeanAyass) reported from Shoreham-by-Sea, England

    @MontyWanty @virginmedia Never said it was!

  • rhock1979 richard hocking (@rhock1979) reported from Shoreham-by-Sea, England

    @virginmedia How can we get money back from this issue or will you credit all the customers who got virgin tv etc due to what happened

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

  • katb217 Kat Blakeborough (@katb217) reported from Shoreham-by-Sea, England

    @virginmedia help received a text to say my order is coming on Thursday but haven’t ordered anything? Any idea how I can find out what’s coming?

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia problems again, on/off WiFi for 2 days now. Can't work and gather it will be fixed by 6 tonight. Can you verify! Postcode BN2 8AE. Not good enough - do we get a rebate for 2 days of lost work?

  • DKarunda David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • gismotigga Gis (sarah)🇬🇧🏳️‍🌈🇪🇺🤘 (@gismotigga) reported from Hove, England

    @TonyMaudsley1 @virginmedia Because they are crap

  • esjexe Siobhan Fitzgerald-Gibson (@esjexe) reported from Hove, England

    @virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.

  • sami_chanchan Sami Channon (@sami_chanchan) reported from Brighton and Hove, England

    @Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.

  • MrBrianRoe Brian Roe (@MrBrianRoe) reported from Brighton and Hove, England

    @virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.

  • melon_h Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • mejones2121 Michael Jones (@mejones2121) reported from Woodingdean, England

    @virginmedia no internet or phone line yet again. The worst service from a provider I've ever had. #internet #internetshutdown

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Hove, England

    @virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BertsBestBets1 Bert Atherton (@BertsBestBets1) reported

    @virginmedia It's pathetic that there's no TV back up when Internet down should be 2 separate things

  • missbeckyx Becky Stewart (@missbeckyx) reported

    @virginmedia Crap as usual. I think I’m going to upgrade my box with an alternative provider. Probably doesn’t help that Virgin don’t offer to replace older equipment with newer models

  • Codeyben1 Codeyben (@Codeyben1) reported

    @virginmedia 2nd time this month that there have been service issues. Will be cancelling contract once internet is back up 👍

  • Chris135794 Chris (@Chris135794) reported

    @virginmedia I already have a complaint open that nobody has responded to. I am trying to get a webchat again as my original appointment 08/04 which was brought forward to yesterday (no show) has now been changed to 16/04 without anybody asking me. This whole situation is ridiculous

  • bernj2702 Bern (@bernj2702) reported

    @virginmedia And once again @virginmedia your Managers have not called me back. This has been on going since 6pm Thursday 31/3.... So nearly 6 days ago I got told a manager would call me back within 24 hrs. I have even lodged a complaint but the manager dealing with it won't call me back 🤬

  • Gazstevens88 Gaz stevens 💙💛 (@Gazstevens88) reported

    @virginmedia Still taking ages to load and buffering when playing YouTube etc. this is the closest device to the hub so shouldn’t have a single problem

  • liam060391 Liam Wells (@liam060391) reported

    @EE I have broadband with you currently but it maxes out at 30mb/s (the limit of the copper wires). I desperately want full fibre speeds, and Virgin Media have refused to connect my block to their network. Can you do better?

  • cathy34881831 домой (@cathy34881831) reported

    @virginmedia The router shows that it is working properly, but the device cannot connect to its network

  • MarcVert Marc Taylor (@MarcVert) reported

    @virginmedia your silver BMW estate YM19 OGA driven so poorly on the A419 this morning, no signalling, cutting front of drivers entering slip roads and in so doing compromising braking distances whilst raining is stupid when done in a VIRGIN sign written vehicle . . .

  • Keith37475461 Hibbert (@Keith37475461) reported

    4th time trying to cancel my virgin media package, 3 times on hold, customer service agent never came back to me.. last time customer service agent just hung up! I get they have sales targets but come on guys? Some help needed, do not say phone us... @virginmedia @Ofcom