Virgin Media Outage Report in Saltdean, Brighton and Hove, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saltdean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saltdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Saltdean, Brighton and Hove, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Hove |
Internet | |
| Brighton |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Saltdean, England
Latest outage, problems and issue reports in Saltdean and nearby locations:
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia absolutely shocking that as a customer since 2012 out of contract since 2014 decided to tackle the £130+ a month bill only to be told we can knock off £10 but increase your broadband is the only offer you can make to keep me with you. Time to move on
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Keith Hall
(@Keith_Hall) reported
from
Brighton and Hove, England
Dear @virginmedia - after 75 minutes on hold, I had to hang up. Happy to sign that new contract with you however if you want to call me back....
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Kate Hawes
(@khawes) reported
from
Brighton and Hove, England
@JessicaOOTC @virginmedia Used to have @virginmedia internet here in Brighton but it was consistently terrible. Far fewer problems with Sky.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Leon Valentine
(@Genji_bow) reported
from
Brighton and Hove, England
@virginmedia I’m loosing connection and having issues ie dns issues....I have restarted all of my equipment. Isn’t there preventative actions you can do to stop ddos issues to other customers
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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stephen leppard
(@steveleppard) reported
from
Shoreham-by-Sea, England
When you’re on the phone to @virginmedia for 10 minutes before someone answers, then because you’re leaving they stick you on hold for another half hour (and counting) so they don’t have to deal with it. #complaint #fedup #ihavethingstodo
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service
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Jess Slater
(@Slater1Jess) reported
from
Hove, England
@virginmedia very disappointed at the terrible service myself and my mother received recently #poor #rude #virginmedia
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James Crouch
(@JMOC89) reported
from
Hove, England
Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it
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Patricia 💜
(@Mamafish_TW) reported
from
Hove, England
@virginmedia Unfortunately the first member of staff disconnected our call then the second member was fairly rude so I think it’s time for me to move on and get better service and something I can afford, I’ve been trying for the past year to get a better deal but never got more than this.
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Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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joe🍑
(@joesuxx) reported
from
Brighton and Hove, England
Trying to cancel my @virginmedia and the guy on the phone is driving rhe hardest sale and its making me so uncomfortable 👏you👏are👏doing👏the👏opposite👏of👏customer👏retention👏
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Louis Houghton
(@Louisblack) reported
from
Hove, England
Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time
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James Crouch
(@JMOC89) reported
from
Hove, England
@virginmedia still no update on my complaint or speed changes 2 months of no delivery and over a month no reply. Let's see how long I sit on hold today!!
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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ЯTV
(@RelentlesssTV) reported
from
Brighton and Hove, England
@rachhgoeslive @virginmedia That's a shame :( & yh i have sams issues. I wanna talk to someone else to lol
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Mark
(@peel_acres) reported
from
Brighton and Hove, England
@virginmedia Yeah, it's a known issue and you are working on it but Cricket World Cup Final, British Grand Prix, Wimbledon Men's Singles Final, Tour de France! Aaaargh!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oracle
(@Oracle_Theory) reported
@virginmedia "Virgin media would like to hear your feedback" too bad the feedback page won't even ******* load. What do you think my feedback will be? "Yeah it works great"? "Thanks for putting my bill up after providing awful service"? #badservice #ripoff
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CROGADOG100 {NMS}
(@crogadog100) reported
Virgin worst internet I have had M600 package is a load of my *** two days can’t stream cuz internet ******* shite sort it out next time am walking down the street and see a virgin tech guy ama smash my hub off his nose @virginmedia
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Kate Gordon
(@Kagey_infohub) reported
Pulled the plug on Virginmedia, new internet service not being installed til Thurs. Got jumpy freeview+ mobile data that I'll need to use sparingly. Biggest fear is I'll lose track of time and forget next Zoom mtgs 🕳
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C Campbell
(@chick_campbell) reported
@virginmedia what ******** is wrong with this pound shop broadband now? You scummy money grabbing rat of a company
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Hema Odedra
(@hemster001) reported
@virginmedia Plus I wasted my time downloading the app from which I was told I can easily order something from that to help me use what I already pay for but can’t access?! You can’t tho. For a simple request virgin seem to turn it into a minefield of hoops and blocks to just upset clients
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Ra5hida
(@Ra5hida1) reported
@virginmedia : how can I get hold of a agent in customer service based in the UK.
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Robin allwood
(@RobinAllwood) reported
@virginmedia No they just said it will be to expensive to carry out the work so I can’t have it so If you could get someone out to get rid of all the green paint that has been sprayed all over my driveway and road that would be appreciated thanks. Poor customer service
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💀 Rookordelig ☠️ Joey 💀
(@Lucoz_Foxy) reported
@virginmedia can your internet not suck? For 5 minutes? WiFi has been off in my area for like 3 nearing 4 hours now and you still haven’t fixed it, get your **** together please!
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laura cruise
(@bajingo2000) reported
@virginmedia my horizon box has been awful lately so glitchy and remote not working batteries are new! Now the box is gone completely saying no signal!
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PoshClare
(@APoshClare) reported
@virginmedia I paying for service to hat been awful for past month & still is (just not as bad) you increased my bills £3:50 for this privilege. I’m actually eligible to be put on the ‘priority customer tariff’ but don’t want that I just want to speak to a human so can cancel my services