Virgin Media outages and service status in Plumpton Green, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Plumpton Green, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 14, 3:16 PM GMT+1.
- TV (57%)
- Internet (33%)
- E-mail (5%)
- Wi-fi (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Plumpton Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumpton Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Plumpton Green, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Lewes, Hove, Lancing, Horsham, Burgess Hill, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 24 hours ago |
|
Brighton
|
TV | 1 day ago |
|
Brighton
|
TV | 1 day ago |
|
Lewes
|
Internet | 1 day ago |
|
Brighton
|
Internet | 1 day ago |
|
Brighton
|
TV | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumpton Green, England
Latest outage, problems and issue reports in Plumpton Green and nearby locations:
-
Fabrizio Salvatore (@fabsalva) reported from Woodingdean, England@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
-
Scott Hortop (@scotthortop) reported from Brighton and Hove, England@SimonHendy @virginmedia thanks Simon. I was about to try your trick but the caption has disappeared! But never fear it will come back again and then I will try once more...
-
Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia Absolute rubbish. I pay a premium for super fast broadband and it buffers during Streaming plus I've had no internet or phone line all day YET AGAIN. #internet #broadband #poor service
-
Michael Jones (@mejones2121) reported from Woodingdean, England@virginmedia 2/2 customer services is just 'turn it off and on again on automated message' Can't speak to anyone. May cancel direct debit if I don't get some satisfaction and action soon to resolve issues which appear common place complaints
-
Brian Roe (@indiointernet) reported from Brighton and Hove, England@virginmedia, I can't get through when phoning customer services! Just an engaged tone. First time in 13 years. What's going on? Trying to find out more about a broadband issue in BN1 #brighton.
-
Richard Williams (@5waysRichard) reported from Brighton and Hove, England@virginmedia why would my Virgin internet go down at about 0045 every night ?
-
Ian Clifford stands with Ukraine 🇺🇦 (@MeMyselfAndLife) reported from Brighton and Hove, England@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
-
Natalie Hills (@NatalieAHills) reported from Hove, EnglandMy boyfriend has been trying to cancel his @virginmedia account since September when his contract came to an end, and to this day he is still on the phone to them trying to disconnect his broadband. Worst company and customer service I’ve ever had to witness.
-
Joss (@cjossy) reported from Brighton and Hove, England@virginmedia A bloody bot!!! What happened to customer service. You guys are a joke @richardbranson
-
darren bonwick (@darrentacker) reported from Peacehaven, England@ajltucker @virginmedia @Ofcom Don’t even think of BT I’ve had lots probs with virgin but BT are on on other level of crap changed to BT from sky at my partners house with have had no internet for 2 months and still waiting
-
Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
-
Scott Hortop (@scotthortop) reported from Brighton and Hove, England@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
-
Fragile Creatures (@FragileCreature) reported from Brighton and Hove, England@virginmedia It's your customer service that isn't working. And our broadband router.
-
Alternative Ageing (@alternativeage) reported from Saltdean, England@virginmedia Please sort out issues in my area: BN28AE. Outage over the weekend, yesterday and now again. I can’t work! I’ve just got another contract with you for faster wifi but what’s the point! You were improving issues in this area last week but it’s been worse ever since!
-
Lee Robertson FCSI FRSA (@leerobertson64) reported from Hove, England@virginmedia Sure although I do miss the days when companies who knew customers were having problems called them as opposed to the other way around. I’m a bit old fashioned that way I guess 🤔
-
Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?
-
Sami Channon (@sami_chanchan) reported from Brighton and Hove, England@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
-
Gary Pleece (@garypleece) reported from Brighton and Hove, England@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
-
Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
-
Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
... (@GrantRfc89) reported@ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.
-
Elle (@D_Elle_530) reported@sean_m_dale @virginmedia Good luck with that! I lost tv and internet service connection for over 24 hours couple months ago and got nothing #virginmedia
-
lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****
-
Cyberbob1uk (@cyberbob1uk) reported@virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?
-
Jayne Catherall (@jayneycee) reported@virginmedia This is why we left you and went with @skytv as your service had become so unreliable
-
Shaun Wren (@Shaun_Wren) reportedI’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill
-
Davey Lad (@Daveytmartin) reported@Craighale4 @ArmchairAdml @virginmedia Call them and say you don't want the phone line anymore when your contract is up. They will offer you a deal. Just done it went down from £88 to £48 with Netflix!
-
Rob Swain 🇬🇧🏴 (@RobSwain76580) reported@virginmedia Hope we are getting a refund for loss of service!
-
Drew Sheridan (@DrewSheridan1) reported@virginmedia My 75 year old mums tv not working according to your checker then is a internet issue which will not be repaired until the 18/05/26!. Totally unacceptable! 4 days with no tv or internet I thought you were the best out there clearly not. Be quick or will be cancelled
-
Matt Smith (@MattyladKRO) reported@virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking