Virgin Media Outage Report in Plumpton Green, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumpton Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumpton Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Plumpton Green, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Hove, Burgess Hill, Horsham and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
TV | |
| Hove |
TV | |
| Brighton |
TV | |
| Brighton |
TV | |
| Brighton |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumpton Green, England
Latest outage, problems and issue reports in Plumpton Green and nearby locations:
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Service outage back again! No TV, no broadband, no landline, can't work, can't go out because of the pandemic. Being as polite as I can, I have to say, your service is utter shite.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @fawizium Impossible to contact anyone through phone, absolutely dreadful service as per usual. How do you sleep at night? £105.75 this month 🤬🤬
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia Tried it several times - it says there are no issues. Our phone can’t ring out, constant sound of a message being there (intermittent beep) but nothing happens when trying to use it. People can’t hear us when we answer. Bought brand new phones and still the same.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia? The outage fix will carry on for an additional 12 hours. You really know how to provide a great service, don't you? Well, not for me you don't. You've properly messed up my ability to have my work published tomorrow, thus, loss of business. #unimpressed
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia I thought as much. I have never received such a call before - It is as if they were targeting telephone numbers affected by yesterdays outage.
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia That doesn’t help@if I can’t join the forum is it?? How does anyone get through to someone who CAN do something??
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia is there a known issue in the BN2 6 area of Brighton with your broadband? Crashed at 14:30 and hub seems to be unable to rejoin the network...
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Warren Ryan Philips
(@Luciddestiny) reported
from
Shoreham-by-Sea, England
@brooktop68 @virginmedia @bridgetmck We’ve turned the Superhub to Modem Mode and picked up separate WiFi routers. Resolved most of our issues immediately and we rarely get drop outs. Invest in a decent router or Mesh, you won’t regret it.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia getting somewhat irked at the constant failure in the delivery of your services. And please don't apologise, it won't fix the broadband issue. You are now costing me money. This is not ideal. It's time for me to find a company that can deliver reliable broadband.
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
@virginmedia Call you...? How do you think I found out about the issues? I wasted hours on the phone calling the numbers you have quoted. Give me strength.
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia Yes, everything seems to be working now. However, I have just received a call from Virgin Media, or someone purporting to be you, telling me that I had poor broadband performance , and I needed to sit in front of my laptop to fix it. I soon hung up, getting the wrong vibes.
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help
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Scott Hortop
(@scotthortop) reported
from
Brighton and Hove, England
@virginmedia All your cable services are down right now, but can you explain why I can't access the programs recorded on the hard drive my virgin box? That makes no sense...
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia what the hell is wrong with your system. Impossible to report a fault! No contact available just going round in circles. Landline not worked for a week now 🤬 you really are the pits, can’t even cancel this crappy service £109.75 paid this month!!!!
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chris rose
(@barbados10) reported
from
Shoreham-by-Sea, England
@virginmedia very quick to take £130 per month for services but very slow to fix it when things go wrong let’s check for Sky! #customerservice #unhappycustomer #bringbackRichardBranson
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @KikeKD 150 NOT WORKING FROM ANY PHONE
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TheGreyAmbition
(@GreyAmbition) reported
from
Brighton and Hove, England
Virgin media and there forever crap and diabolical service they provide ! Do an update on your crap
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia @briamjam Here to help??? Is this a joke?
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Anne Webb
(@AnneWebb777) reported
from
Brighton and Hove, England
@virginmedia no landline for weeks and impossible to report. Sick of your company. Can’t even get through to CANCEL contract £105.75 this month maybe you will get in touch if I cancel next payment 🤬🤬
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Brian Roe
(@indiointernet) reported
from
Brighton and Hove, England
Thank you @virginmedia you are yet again delivering an unacceptable service! Broadband intermittent, cant work, nothing on a status update, yet an apology on front of the phone message. I've had better connectivity in a Sri Lankan jungle.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rachel wakefield
(@rachywakey) reported
@virginmedia Yes, this is the second time you've said that. You didn't cancel today, you just didn't turn up and my husband didn't work today so he could be here. If you'd cancelled he could have worked. It's hard to believe you'll sort this out as you keep repeating the same behaviour.
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Kimm89📚
(@Kimm897) reported
@virginmedia I am a customer and have been since 2017 never missed a bill EVER but get treated like trash from the service providers I pay. Absolutely ridiculous.
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rachel wakefield
(@rachywakey) reported
@virginmedia We had an engineer booked and confirmed by text to be here between 8 and 1 today. We've now been told they were never coming. So, its not great really is it? You've acknowledged the problem is yours and we just want it sorted. Thanks
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Alex Lieven - Design & Art Director
(@finkcreative) reported
@virginmedia I've given up tracking it when it disconnects and then returns again and to be honest, no-one in your technical help department gives a toss. As soon as fibre upgrades to the faster speeds, I'm moving providers.
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Kevin Smith
(@KevinSm40447825) reported
@virginmedia hi can you advise if there is an e mail address I can write to regards a complex ongoing issue I have with virgin relating to my old account? Each time I call I get someone who does not understand the situation
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rachel wakefield
(@rachywakey) reported
@virginmedia No. This problem has been going on since you installed it last May and have never returned to fix it. You ran tests on Tuesday and could see the problem so were sending someone to fix it today. It is a physical installation issue where you need to move the equipment.
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Kimm89📚
(@Kimm897) reported
@virginmedia I cancelled in January when I spoke to Michelle customer service advisor and said I want to leave now yet she didn't cancel the contract and I was still being charged so I cancelled my dd and now they're calling me for money owed for February and March. The irony
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Anne Boden
(@annie_bodo) reported
@virginmedia My husband spoke to them at 8.30am today. They said it should all be fixed by the 29th March. So that will be a month with issues, getting a terrible download speed in the evening when we pay for 4 times what we are getting. So taking a month to get fixed we get offered 73p!!!
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Luke
(@lukejonrss) reported
@virginmedia hey! Why is our internet absolutely woeful. Genuinely don’t think I’ve ever had internet which is as inconsistent and slow as this is...
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Garry Voss
(@gwfvrowell) reported
@virginmedia The quality (or lack of) my broadband, ive lodged complaints but no one ever gets back to me with updates. There has been an outage in my area since January thst I'm told cannot be fixed until late March so why am I still paying for a service that is not as advertised