Virgin Media Outage Report in Plumpton Green, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumpton Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumpton Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Plumpton Green, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Brighton, Shoreham-by-Sea, Lewes, Balcombe and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Internet | |
| Burgess Hill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumpton Green, England
Latest outage, problems and issue reports in Plumpton Green and nearby locations:
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Simon (at 🏠)
(@Virgos_Haircut) reported
from
Brighton and Hove, England
It seems @virginmedia broadband is like a bus service this evening. Keeps stopping and starting. Been like this for the last 4 hours or so. Been okay recently to be fair.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Yep looks like another problem. I’ve got calls I can’t make until fixed.
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Fabrizio Salvatore
(@fabsalva) reported
from
Woodingdean, England
@virginmedia we are having intermittent broadband issues just after updating to your M350 broadband. I’m trying to look if there are known faults in my area of Brighton but network is going up and down...
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Ali Haughton
(@Alison_Haughton) reported
from
Hove, England
@virginmedia We’d been having problems on and off for a few days and had recently upgraded 😡
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That chap
(@Lucanesque) reported
from
Brighton and Hove, England
FFS @virginmedia has gone down *AGAIN*... reverted to 4G and hope for work tomorrow 🤬
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
@virginmedia ok I give up your site says no fault, the fault checker isn’t working and your telephone line says I have a protracted fault with no eta to fix. It’s only about a month since it was last broken I’ve been with you for about 20 years
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
@virginmedia Brighton has no internet. £49.00 per month for this atrocious service. WFH. Who cares VM don't
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia help! I need to work or I’ll go more bonkers in #lockdown I gather from your very sweet staff in India that the broken cable in Saltdean will take a week to fix. Connectivity I was told would be intermittent - haven’t had WiFi for 12 hours now😢😢😢
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Anna
(@annahumphrey99) reported
from
Brighton and Hove, England
@virginmedia been dealing with such awful WiFi for 2 years in the house!!!Paid for faster speeds and a booster and literally cannot even connect to the internet at this point🤕🤕🤕
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia hello Virgin is there another problem with the WiFi because it seems to be down once again think this is the 55th time in the space of 1 day
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🏡Glen Scott🏡
(@glenrules) reported
from
Brighton and Hove, England
@thisisginger @virginmedia Yes we are 😬 ordered a new box that arrives Friday.... maybe that will help
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Dr Mark Everitt
(@qubyte) reported
from
Brighton and Hove, England
@virginmedia Yup, I’ve done that and run the test a few times. It all works when the WiFi is up, but when it’s down it can’t load the page anyway. Things connected with ethernet cables work fine, so the issue seems limited to the wireless network.
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Mercer
(@Mercer4Bud) reported
from
Hove, England
@virginmedia you are the reason people are going outside because they can’t stay at home and use WiFi because it’s utter shit, fix it you tits
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Mark Sutton
(@complexmind) reported
from
Saltdean, England
Hey @virginmedia my broadband is not working at the start of yet another week. Your run tests thing hasn’t worked for weeks. Stop focusing on mergers and start focusing on customers please
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John Echeverri
(@JohnEcheverriUK) reported
from
Shoreham-by-Sea, England
@virginmedia telephone & Internet down since yesterday. According to your technical team. There’s no a problem at all our n Shoreham-by-Sea
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WAM_BN1
(@wezmckay) reported
from
Brighton and Hove, England
WFH and once again #virginmedia broadband is down. Brighton UK
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@virginmedia finding it impossible to contact you re my contract which ends at the end of this month. Help! I DO not want to pay any more than currently.
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Julie Vannan
(@Julzy1319) reported
from
Saltdean, England
Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Deep_diver_uk) reported
@virginmedia getting issues from your side of logging in . I can’t get Mail says error, but not changed password!!!
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Vj Mavdog
(@vjmavdog) reported
@virginmedia I understand that its an estimated time but it's now been 4 days and the estimated time now changed again too tomorrow and there been no info regarding the problem or what being done to resolve it.
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Nathan Moore
(@natmoore82) reported
What the hell @virginmedia - it’s almost as if you WANT people to go elsewhere by intentionally upsetting customers. If anyone is willing to have a proper conversation, please feel free to get in touch and I will be amicable, despite feeling like Michael Douglas in Falling Down.
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Iain Burke 🇪🇺
(@IainBurke1) reported
@virginmedia Two other points: 1. Signing off messages with bad news with the phrase 'best wishes' will be regarded, however good the intention, by the recipient as a bit offensive. I would suggest you think about changing this.
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Dan Oldfield 🦉
(@dano1311) reported
@shellbell1471 @SkyHelpTeam Shelley have u thought about @virginmedia I had similar issue with EE few years ago, couldn’t find the issue after a number of engineer visits, moved to Virgin never had a problem.
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Robbie
(@Robbie_JMC) reported
I’ve had no @virginmedia broadband coverage in EH7 since Tuesday morning. Every day, I’ve had a notification saying it’ll be fixed by 10:05am the next day. That time passes, & it just gets extended by 24hours. At a time when many are home working, it’s an appalling service.
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Martha
(@northern_star20) reported
@virginmedia Is there an issue with logging in? The website isn't recognising my password (even though it hasn't changed). If I click on 'forgotten password' and try to reset, the email link comes up with an error message...
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Vj Mavdog
(@vjmavdog) reported
@virginmedia "We've found what's causing the issue and a technician is on the way to fix it." Is it taking them 4 days to get there? Cause it's currently seems like nothing is getting done except a change in the estimated time.
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Mike Sullivan
(@MustntCrumble0) reported
@virginmedia I have sent your issue over to another support team who will review your issue, the estimated fix time is up to 5 working days. Where possible they'll fix the issue remotely, but will contact you if they need any additional information. 2/2
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Darragh
(@DarraghFPL) reported
@virginmedia - We've been trying to cancel our account since May 5th. Repeated calls (we've been hung up on), repeated complaints (unanswered), repeated texts (not responded to). We've tried everything. We're exasperated at this point. Please contact me - it's abhorrent behaviour