Virgin Media Outage Report in Plumpton Green, East Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Plumpton Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Plumpton Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Plumpton Green, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Burgess Hill, Hove and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
||
| Burgess Hill |
||
| Brighton |
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| Burgess Hill |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Plumpton Green, England
Latest outage, problems and issue reports in Plumpton Green and nearby locations:
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia Will do - it’s still not working!
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Helen Monahan
(@HelenMonahan18) reported
from
Shoreham-by-Sea, England
After another 72 hrs without business @virginmedia you finally sent an engineer thanks for ruining another week of business in a pandemic so after 6 months of terrible customer service and disruption nobody cares
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia After over 3 hours and on my 3rd agent I managed to report it. The call was a scam, saying that my wifi was too slow and trying to get to my laptop. When I twigged and refused they became abusive and threatened physical abuse.
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BradleyGeorge2001
(@Bradley16535324) reported
from
Brighton and Hove, England
@virginmedia RIGHT SERIOUSLY YOU NEED TO SORT OUT YOU INTERNET THAT YOUR PROVIDING BECAUSE IT IS AN ABSOLUTE EMBARRASSMENT, it is a waste of money paying for this appalling service we are receiving you don’t Evan deserve a half star review. SORT IT OUT AND SORT IT OUT NOW!!!!
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Carole Paton
(@CarolePaton) reported
from
Brighton and Hove, England
@virginmedia Hi, I eventually got a human to speak to after a very dodgy response to my tweets asking for all my bank details. Issue sorted.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have had no apps on my TV working for days now, Many calls later still no answer and no on-line support. And yes, of course I’ve rebooted it! £75 a month for this?! #TreatLoyaltyLikeRoyalty @BBCWatchdog
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia How could it be a connection issue? It is fibre optic WiFi? Also the internet has been horrid the last couple of months just haven’t had time to call both my partner and I are front line so never off in the week
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Niki hardcore
(@NicholaHarcourt) reported
from
Shoreham-by-Sea, England
@virginmedia absolutely disgusted with the service
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Steve Twist
(@TwistieTalk) reported
from
Hove, England
@virginmedia What's the best time to contact your Customer Service team?
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Jonathan O'Keeffe
(@RGNJonathan) reported
from
Brighton and Hove, England
@virginmedia Don’t have an Ethernet cables. My phone actually uses 5G if signal is weak so it was likely my data not WiFi
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Vicky Nangle
(@VictoriaNangle) reported
from
Brighton and Hove, England
@virginmedia I’ve been trying to message with your help section for 3 hours now - had 2 agents introduce themselves then disappear. All I want to do is let them know the details of someone pretending to be Virgin who tried to scam me then threatened me this morning. Not good.
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia It was a call and it wasn’t easy to hear what they were saying. Something about having detected that my internet was slow when doing online banking. It sounded very much like the “We are from BT open reach” scam so I said I would call them back.
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PriyaBTN
(@DeccanTiffin) reported
from
Hove, England
@virginmedia Is this some kind of joke? Just called this number and got an auto reply saying voice calls are not supported on this number. The WiFi service is awful today by the way.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia text this morning to the number you gave me - service still out in my area, now saying tomorrow. That'll be 6 days. And I haven't heard a word back. #notgoodenough
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🏳️🌈 #SociallyDistancingRick 🏳️🌈
(@richardscovell) reported
from
Brighton and Hove, England
Just experienced #unethical behaviour from @virginmedia #coercing a customer, accept £20 and close a complaint or you can take it further and not accept the £20. Failure to be transparent and communicate effectively across all departments about charges #poorcustomerservice
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Tracy S
(@flowersxxx) reported
from
Hove, England
@virginmedia no internet I'm in the bn3 area any help please.?
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia hi, an engineer called out of the blue and claimed to be from Virgin Media working on my broadband. How can I tell if it’s not a scam? And if it’s not, how do I reach him? He gave the general customer service number
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STun
(@DrSTun) reported
from
Hove, England
@virginmedia please help. Saying the password to login to my WiFi is incorrect. But it's not. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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THEBLACKSTRAT
(@theblackstrat) reported
@virginmedia Yes we have tried testing everything we have reset it and still it continually drops the Internet all the tests say there is no fault but since the beginning of December it has done nothing but continually drop signal why am I paying £80 a month for equipment that does not work
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Sid
(@Sidneykidney4) reported
@denfazzer @virginmedia @SkyUK I kept getting pixellation. They said they would come out and look at it for over £100.00. I then signed with Virgin and when I called Sky to cancel they offered to come out free. Absolute shysters. Avoid mate.
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Marc Brown
(@MooglePanda) reported
@virginmedia so the test on your site says the service is fine for broadband. But it's been cutting out all day and doing a status test says there's an intermittent area issue
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Kes
(@kesXIII) reported
@denfazzer @virginmedia @SkyUK Sky & BT use the same network. Depending where you live you might be able to get full fibre now, as opposed to copper from the cabinet, which is what causes most of the network problems. Virgin is full fibre.
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Sarah Monk
(@sarahjmonk) reported
@virginmedia Nope just many missed engineer appointments and a field support number that always says it has a fault! I have just been on the phone to your customer service centre and they have just cut me off after 20 mins!
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Independent Salford Beer Festival 💙
(@salfordbeerfest) reported
from
Bolton, England
@virginmedia ANOTHER outage in BL4 9LR area? Are you kidding me? That's the fourth in just over a week. And the second today!
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Steve JG
(@SteveG1111968) reported
@virginmedia I’ve got one of the intelligent boosters and it doesn’t help. I have to use my phones data to open web pages. I wonder if a new router may be the answer.
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Brian Booth
(@BrianBo54982288) reported
@virginmedia No mobile signal at home address since October 2020 and it as been checked but nobody can give you an answer when it will be sorted
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Jamie Williamson
(@Classiikz) reported
@virginmedia Had issues for 2 days and now the Internet has currupted saves and files I needed from dropping out, meaning I've lost a lot of moneys progress on multiple projects, I will be contacting you tomorrow and it won't be a pleasant conversation
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Matt Northam
(@MattOnThePier) reported
@JoeBaguley @virginmedia The City Fibre cable will terminate at the gate....... And then they can bring it all the way....... Being on the main road means we are last to get it.....