Virgin Media Outage Report in Balcombe, West Sussex, England
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The latest reports from users having issues in Balcombe come from postal codes RH17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Balcombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Balcombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Balcombe, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Balcombe, Redhill, Horsham, Burgess Hill and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Balcombe |
Internet | |
| Redhill |
Wi-fi | |
| Horsham |
Total Blackout | |
| Horsham |
Internet | |
| Burgess Hill |
TV | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Balcombe, England
Latest outage, problems and issue reports in Balcombe and nearby locations:
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Answers in Reason
(@answersinreason) reported
from
Redhill, England
@virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.
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Dean Woods 💙
(@deanwoods) reported
from
Horley, England
@virginmedia @Coley__76 This is what really annoys your customers. There's no ownership of issues. Your different teams are acting in silos. Why should it be up to the customer who is paying for a service to constantly have to chase and follow up. #VirginMedia
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Dean Woods 💙
(@deanwoods) reported
from
Horley, England
@virginmedia The tests haven't found any issues (which isn't a surprise).
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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Noplace4heroes
(@tillett81) reported
from
Edenbridge, England
@virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz
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susan vinnicombe
(@mersthamsue) reported
from
Redhill, England
@virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise
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Christine Smith
(@RoughieSmith) reported
from
Redhill, England
Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off
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Christine Smith
(@RoughieSmith) reported
from
Redhill, England
Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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korondi joco
(@korondijoco) reported
from
Crawley, England
@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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Colin Maddocks
(@colin_maddocks) reported
from
Crawley, England
90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
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Peter Brownings
(@Brown3P) reported
from
Plumpton Green, England
@virginmedia can someone DM me please I’ve been on you chat service all day and getting nowhere
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korondi joco
(@korondijoco) reported
from
Horley, England
@virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?
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Peter Gearing
(@TheGearing) reported
from
Edenbridge, England
@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Eddie Vermeer
(@Eddie_Vermeer) reported
from
East Grinstead, England
@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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korondi joco
(@korondijoco) reported
from
Horley, England
@virginmedia Can that diagnose problems with the router?
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Joe Johnson
(@joe__johnson__) reported
from
Crawley, England
@virginmedia broadband has just gone down in Crawley (RH postcode)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Marriott
(@butcher809) reported
@coreythehoe @virginmedia Honestly look at the tweets they're in complete meltdown of complaints never again not a chance don't care if they gave me the service for free I'd still switch to @EE again tomorrow
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fee
(@FeePfhk) reported
@virginmedia still no tv or broadband in G758yd area,now over 48hrs, not been updated re fix last update saying fix by 2.15. Yet another deadline passed .. please can you update what’s happening 😡
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Harper
(@Rose_Jasper1) reported
@virginmedia No Wi-Fi since last night. Due for fix by 4pm according to your page. Now states 7.45pm! We all work and/or study from home and have been unable to. What is the issue? SS1
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carla lariot
(@CarlaLariot) reported
@virginmedia For 20 days those updates that doesn't resolve nothing. An Internet company that is unable to solve an outage for 20 days....and more to come. I can keep posting your "up to date" until your company fix it.
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m.
(@peach_pink23) reported
spending my work lunch on the phone with virgin media customer service listening to their on hold music
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Martin
(@BostinLad) reported
@virginmedia Thanks, it would appear that service isn’t working either, when inputting number via keypad it won’t recognise the DTMF when inputted. I guess the system has issues. Yet works when tested via Doctors. (Press 1 etc) 🤔
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InvirtiendoPocoaPoco
(@InvirtiendoPaP) reported
@virginmedia if you restart the router, the connection seems to get back after a few minutes. This wasn't happening last week before the upgrade. Please fix or rollback the upgrade as we don't want disconnections every day like it's happening now...Thanks.
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Man on the Spot
(@scottyb1875) reported
@virginmedia Offer me a chat via WhatsApp this is beyond ridiculous. If they wanted my service it would be a call speak in person show courtesy. I don't have what's app no intention of having it
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Badmanners
(@JohnRelen1) reported
@virginmedia Ofcom is looking into this matter as I have trouble understanding the people in your Indian call centre and was promised a phone callback Within 15 minutes that was 3 months ago
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A Rose by any other name
(@MaureenRWillis) reported
@virginmedia. Contract ended. 50 min call to cancel. 25 mins of that was being pressured by disconnections! Kept saying he couldn't cancel without a reason. That call was ultimately my main reason in the end! Shameful!