Virgin Media outages and service status in East Grinstead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around East Grinstead, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 8, 12:15 PM GMT+1.
- Internet (33%)
- Wi-fi (20%)
- TV (20%)
- E-mail (13%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in East Grinstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Grinstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near East Grinstead, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Tadworth, Royal Tunbridge Wells, Caterham, Reigate, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 4 days ago |
|
Crawley
|
7 days ago | |
|
Tadworth
|
TV | 7 days ago |
|
Crawley
|
Wi-fi | 9 days ago |
|
Crawley
|
Internet | 9 days ago |
|
Crawley
|
Total Blackout | 11 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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Dean Woods (@deanwoods) reported from Horley, England@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandPoor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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korondi joco (@korondijoco) reported from Horley, England@virginmedia Can that diagnose problems with the router?
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Stitch Music (@StitchMusicGFI) reported from Crawley, England@virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵💫🤯
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia @Coley__76 This is what really annoys your customers. There's no ownership of issues. Your different teams are acting in silos. Why should it be up to the customer who is paying for a service to constantly have to chase and follow up. #VirginMedia
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Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
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Answers in Reason (@answersinreason) reported from Redhill, England@virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Scott mills (@Scottmills101) reported from Hildenborough, England@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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Colin Maddocks (@colin_maddocks) reported from Crawley, England90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
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Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England@virginmedia making isolation harder with poor/no Wi-Fi
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Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stato (@mattflack90) reported@Stsantek @virginmedia contract was up for renewal, new company offered me better terms, told Virgin im leaving, followed the rules on cancelling at end of contract. then got billed again, virgin said id signed up to a new 24mnth deal, couldnt provide evidence, had to go to the ombudsman to cancel it,
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Phil (@Bowtomephil) reported@Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.
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ABDUL (@MrMufc77) reported@virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡
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ABDUL (@MrMufc77) reported@virginmedia absolutely joke of a service fault with your system no tv for the england game
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Virgin Media News (@VirginMediaNews) reportedAt least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews
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Martin Power (@martyfarty) reported@virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail
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Martin Shrimplin (@MartinShrimplin) reported@MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.
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Claire Fox (@foxclaire1973) reported@virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer
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entrustTMF (@entrustTMF) reported@jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞