Virgin Media Outage Report in East Grinstead, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Grinstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Royal Tunbridge Wells, Burgess Hill, Caterham and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
TV | |
| Crawley |
||
| Crawley |
Internet | |
| Crawley |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Claire
(@wotawomandiary) reported
from
Crawley, England
No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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jake lucas
(@barriescott) reported
from
Crawley, England
@virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
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Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nabil Nazir
(@NabilNazir20) reported
@virginmedia Register loss of service for compensation - switch services until these lot fix up their act ! Click check status —-> click broad band ——> click compensation !
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Jackie morrall
(@jackie_morrall) reported
@virginmedia Has been off and on for days, to report it for discount it just doesn’t connect or rings out then cuts off, bit bad considering how nuch we pay
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Kevin Dix
(@Dixeyroyal) reported
@keiranatharmony @virginmedia @bt_uk I will be doing the same, fed up with Virgin lack of service, and their constant prices rises that are way above inflation, enough is enough now, bye bye Virgin
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Jagsman
(@iamjagsman) reported
due to issues with @virginmedia my stream got cut short due to continuous internet issues #virginmediadown Virgin get your act together and get stuff sorted
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Twango 47
(@Twango47) reported
@virginmedia and no reply to my previous.. Called Virgin tech support twice today, kept on hold for 20-30 minutes both times and got cut off twice! Never managed to speak to anyone. Thank god we just signed to move to BT a couple of weeks ago! 🙏
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Mentor Man
(@Stevebrinda66) reported
@virginmedia @MikeRodgers74 Oh dear .... People expecting a 100% guaranteed no problems will arise from Virgin (and other broadband companies) Not sure what planet they live on.
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Pidge (She/Her)
(@PidgeLee22) reported
@emmalunn @virginmedia Yep, I totally agree. Fed up with @virginmedia continual price hikes and poor service. Time to change to another provider!
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Kevin Skipp
(@krskipp) reported
@mmmiles75 @virginmedia @macavanagh One day of internet problems does not allow you to break your contract. Not a company on the planet that won’t have outages from time to time.
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TheSwavman
(@The_Swavman) reported
@virginmedia Stealing people's money for a service that is mid at best.
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Robert mycroft
(@Bobbit1968) reported
@virginmedia It’s been on and off all night and all day, sort it out I hope I get a refund for days service sorry lack of service and any chance it can be connected today