Virgin Media outages and service status in Royal Tunbridge Wells, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Royal Tunbridge Wells, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 13, 9:58 PM GMT+1.
- Internet (67%)
- Total Blackout (33%)
The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Royal Tunbridge Wells, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge, Marden, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Total Blackout | 6 days ago |
|
Royal Tunbridge Wells
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Elise ๐๐๐๐ (@elise_john85) reported from Maidstone, England@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
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Matt Goss ๐ณ๏ธโ๐ (@Matt_Goss) reported from Royal Tunbridge Wells, EnglandSo far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. Iโve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
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South East Timber & Damp (@SETimberDamp) reported from Maidstone, EnglandHanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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Jane Exon (@ExonJane) reported from Maidstone, England@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly Iโm contacted! Could we please talk please
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Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England@virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia ๐ก๐กfor the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Jackie highsted (@HighstedJackie) reported from Tonbridge, England@virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out ๐ก
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john groves (@john_groves1308) reported from Maidstone, England@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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๐ ๐ Tony Gladstone ๐ง ๐ฌ๐ง (@AntonyGladstone) reported from Maidstone, England@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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graham wilson (@dankennik) reported from Leybourne, England@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally ยฃ30 gift from some marketing....I put phone down.
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma_tr4_rhinos๐ฆ๐ฌ๐ง (@emma_tr4_rhinos) reported@YouMadBruv3r @virginmedia Says 28th status for fix its so annoying
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Paradise Decay ๐ฅฝ (@ParadiseDecay) reported@virginmedia Virgin Media went down again last night and has buggered up all our security cams now!
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Tejal Patel (@tejal_13) reported@sandspope @virginmedia Useless company. Awful customer experience
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Si Smith (@sjslfcforever) reported@virginmedia @CliveR39 Any chance you can fix the issue of the football being 30 seconds behind on a so called live game. Thanks in advance
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scfc ๐ (@Smallworth_xx) reported@virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?
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Iain Sankey (@IainSankey) reported@NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.
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bigfatollyafcb (@bigfatolly) reported@GazzaAdams @virginmedia Get rid of Virgin they are **** . I did and got Toob Broadband,best thing I ever did,no problems with it whatsoever and ยฃ14 a month cheaper
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Runningman (@frankieJnr66) reported@virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying itโs been 10 days? You surely canโt be serious!
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Stephen Maddock (@stephenm68) reported@tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area
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Malcolm Day ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@MalcDaySTFC) reported@virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.