Virgin Media outages and service status in Royal Tunbridge Wells, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Royal Tunbridge Wells, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 17, 8:12 PM GMT+1.
- Internet (43%)
- Wi-fi (43%)
- Total Blackout (14%)
The latest reports from users having issues in Royal Tunbridge Wells come from postal codes TN4 and TN1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Royal Tunbridge Wells, England
The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Tonbridge, Royal Tunbridge Wells, Maidstone, East Grinstead, West Malling, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks
|
Wi-fi | 2 days ago |
|
Tonbridge
|
Wi-fi | 12 days ago |
|
Royal Tunbridge Wells
|
Wi-fi | 13 days ago |
|
Maidstone
|
Total Blackout | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Adam | Lewis (@lewis_adam_) reported from Ditton, England@virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠
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Steve Roots (@SteveRoots1) reported from Royal Tunbridge Wells, England@virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Richard Stanley (@RichAlStanley) reported from Maidstone, EnglandHave paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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jordan (@wharfyoung) reported from Wateringbury, England@virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
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stephen cooper (@scooper430) reported from Ditton, England@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Daniel W Keenan (@Dank1382) reported from Royal Tunbridge Wells, England@virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
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Scott mills (@Scottmills101) reported from Hildenborough, England@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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Martin Cooper (@mr_coops) reported from East Grinstead, England@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia It's back now but would like a credit for the outage!
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elise (@elise_john85) reportedMy internet connection is through @virginmedia and has never been an issue before the merger
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Ruth Payne (@ruthmpayne) reported@virginmedia the WiFi in Edgbaston / B16 has been down for 48 hours now. Tried finding out what’s happening but call centre was useless. When will this be sorted??? 48 hours is ridiculous
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John James (@_kimosabe_) reported@virginmedia very disappointed with customer service can anyone help me fine out how to contact the CEO many thanks
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Caroline Masden (@Carolineforaday) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Akita (@PwnProblems) reportedVirgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.
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Rorschach Slays🇸🇮🇪🇺🇬🇧 (@RorschachSlays) reported@misselledee @virginmedia This is normal. My friend has been on a broken line for weeks now. Engineers came out 3 times. His internet is still worse than his mobile internet. Virgin is saying everything is ok. Engineers barely know much more than: Let's reboot your router. Get out. Get City Fibre.
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Lynne Marshall (@benalblogger) reported@virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority
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Ruth Payne (@ruthmpayne) reported@TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!
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ANDY YATES (@ANDYPVFC) reported@virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.
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V (@vp_matic) reported@virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!