Virgin Media outages and service status in Tonbridge, England

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonbridge, England

The most recent Virgin Media outage reports came from the following cities: Sevenoaks, Tonbridge, Royal Tunbridge Wells, Maidstone, and West Malling.

City	Problem Type	Report Time
Sevenoaks	Wi-fi	3 days ago
Tonbridge	Wi-fi	13 days ago
Royal Tunbridge Wells	Wi-fi	14 days ago
Maidstone	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

• 
  Jimmy (@jamesmidgley14) reported 4 minutes ago from Weavering, England

  I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

• 
  Elise John 🍊 (@kentgirlie) reported 5 minutes ago from Maidstone, England

  @virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!

• 
  Ella (@helloellaxo) reported 8 minutes ago from Maidstone, England

  @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

• 
  Daniel W Keenan (@Dank1382) reported 11 minutes ago from Royal Tunbridge Wells, England

  @virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet

• 
  Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported 15 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

• 
  Dan Ward (@Danward29237729) reported 16 minutes ago from Snodland, England

  @richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem

• 
  Elise 💉💉💉💉 (@elise_john85) reported 18 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  Ann Hepper (@AnnHepper) reported 20 minutes ago from Ditton, England

  @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

• 
  caroline auckland (@callyauckland) reported 20 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.

• 
  jordan (@wharfyoung) reported 21 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Hannah Maxfield (@HannahMaxfield2) reported 24 minutes ago from Royal Tunbridge Wells, England

  I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

• 
  MNovius (@MarcusNovius) reported 24 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Nigel randall (@nigelrandall55) reported 24 minutes ago from Royal Tunbridge Wells, England

  @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

• 
  david (@kentsoc) reported 40 minutes ago from Biggin Hill, England

  @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

• 
  Scott mills (@Scottmills101) reported 46 minutes ago from Hildenborough, England

  @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

• 
  Dave Jones (@davemole85) reported 49 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 49 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Dave Jones (@davemole85) reported 51 minutes ago from Royal Tunbridge Wells, England

  @virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router

• 
  Elise (@elise_john85) reported 51 minutes ago from Maidstone, England

  Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

• 
  StevenHartleyonline (@StevenPHartley) reported 1 hour ago from Royal Tunbridge Wells, England

  Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elise (@elise_john85) reported 7 minutes ago

  My internet connection is through @virginmedia and has never been an issue before the merger

• 
  Owly McHoot (@OwlyMcHoot) reported 8 minutes ago

  @mobily_uk @virginmedia Way back 30 years ago I worked for cable and wireless up at Seacroft; the retentions team called themselves The Dream Team; they got a bonus for each customer who threatened to cancel they converted to a retention-when you call, drive that deal down as they have a lot of scope.

• 
  John Mercer (@Merse2506) reported 8 minutes ago

  @virginmedia Its happen8ng again tiday buffering, tbis channel has failed what is goingnon? Tnere is notbing 9n my network except my phone and i am pato g fie Virgins fastest download speed. This is shocking service.

• 
  Shaun Todd (@Redveee) reported 9 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 11 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Martin Lawton (@MartinLawton) reported 13 minutes ago

  @virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐

• 
  joe simmons (@joesaintwestend) reported 14 minutes ago

  @virginmedia the internet in so30 Southampton has been down since 1230pm . When will it be back up please

• 
  Keith A Pearson (@keithapearson) reported 15 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  Ⓖⓐⓩⓩⓔⓡ Ⓗⓐⓡⓥⓔⓡⓢⓞⓝ (@fangaztic2) reported 21 minutes ago from Gosport District, England

  @frecklesB13 @wullybh88y @virginmedia If you have paid for the service but not getting it's an offcom matter as they failing in their contract

• 
  kaitan kohli (@KaitanKohli) reported 22 minutes ago

  @virginmedia I need a solution without spending hours on the phone with your excruciatingly bad CS.