Virgin Media Outage Report in Tonbridge, Kent, England
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The latest reports from users having issues in Tonbridge come from postal codes TN9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Maidstone, Tonbridge, Royal Tunbridge Wells, Snodland, Shoreham, Sevenoaks and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Aleysha Daydreamer
(@aleyshaeve) reported
from
Biggin Hill, England
@virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
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Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tooting1977
(@tooting1977) reported
@virginmedia Useless company. The last excuse I was given was that your engineers do not have ladders and due to this they are unable to access the roof to carry out the work. I have been paying full price for the worst service! Incompetent company!!! Useless!!!
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Tracey Goule
(@TraceyGoule) reported
@virginmedia once again no Internet, we are paying you for a service that you are not providing. We now have to wait 4 days for an engineer, this is not good enough.
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Tooting1977
(@tooting1977) reported
@virginmedia There's nothing you can do but fire all your lazy incompetent managers. I've had an on going issue for over 4 months and nothing has been done to resolve it. I have no confidence in your ability to do anything either.
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Tooting1977
(@tooting1977) reported
@virginmedia If you could get one of your overpaid, under worked, customer shy managers to call me then that would be nothing short of a miracle!! But I won't be holding my breath because just like your colleagues you have not authority do accomplish anything!
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Tooting1977
(@tooting1977) reported
@virginmedia The connection that feeds into my property is faulty and no one in your entire team of engineers has access to a ladder to access the roof of the property so that the issue can be resolved.
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anniet
(@sweetieasd) reported
@virginmedia I haven’t posted on there and won’t be one again I pay you for a service not your “community”
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James Barker
(@BarkbaLL1987) reported
Virgin media refuse to send an engineer to look at broken internet because they are unable to. Instead they ask you to reset your modem 50x to see if that fixes it? @virginmedia on hold right now, will be publishing this call next on here
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jon_russ5
(@jon_russ5) reported
@virginmedia Yes. And there is a known fault, since midnight Friday. It’s now working but your network has been down for 36 hrs!
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Mr B Sickbeard. Bob to his mates
(@b_sickbeard) reported
So @virginmedia is nothing but consistent. Broadband down again today.
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Alex
(@AlexPRPC) reported
@virginmedia Our Internet and TV have both gone down and its impossible to use your terrible website to inform you. Also your app doesn't work with our Hub4, despite the site directing me to use the app...