Virgin Media Outage Report in Tonbridge, Kent, England
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The latest reports from users having issues in Tonbridge come from postal codes TN9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Maidstone, Tonbridge, Royal Tunbridge Wells, Sevenoaks and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Laura Underhill
(@LauraBaalham) reported
from
Snodland, England
@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JPGComms
(@JPGComms) reported
@virginmedia Well this is certainly very interesting, I just checked on that site and it says it has no issues for my account, despite me logging the complaint using the form on your website. It was in regards to charges to replace my faulty booster and the fact the CSR cut me off.
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Andy C (Legacy Fan)
(@FooWhiter) reported
Hey @virginmedia can you help me with a problem please?
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Adham
(@Adham64553644) reported
@virginmedia More than 24 hours have passed and it is all the same. Can you give me a number to call the second line of technical support directly? to avoid a 1 hour waiting on the line like yesterday.....
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CyrptoGodGeorge
(@Crypto_God_Geo) reported
@virginmedia Hi, my virgin media hub 3.0 is broken (the coaxial cable insert has snapped out) wondering how I can get a replacement of if I need to book an engineer or not?
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Andy C (Legacy Fan)
(@FooWhiter) reported
@virginmedia I've signed up & getting an installation on 23rd Nov. Virgin keep sending me a text to reply to but because its not in my contract texts & a premium number I can't reply to it. Can you help please?
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Sajid
(@sajhussain) reported
@virginmedia I have been experiencing slow speeds for about a week now. No known issues in my area.
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Ads
(@AddzAhmad) reported
@virginmedia Customer retention treating long serving customers poorly whilst giving new customers amazing prices. #timeToLeave #dontJoinVirginMedia
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ReallyZeroG
(@ReallyZeroG) reported
@virginmedia I have a wired connection into the hub. That connection is what all tests are done on and the speed fluctuates Fromm 500mbps to 30 Mbps down and "usually remain at 30 Mbps up. Of course because I am testing from a wired connection it is effecting both wired and WiFi.
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Tom Sturge
(@MrMohtas) reported
@virginmedia Too slow, gone with @Plusnet instead
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Ruth Guthrie
(@na1edi) reported
@virginmedia you’re killing me!! No internet. Wobbly internet. Unstable connection. Nothing and then a few minutes. On off on off. What’s going on??!!!! #muswellhill -our street, I’m not alone either. Neighbours WhatsApp group says everyone is experiencing it. PLEASE SORT IT OUT!