Virgin Media Outage Report in Tonbridge, Kent, England
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The latest reports from users having issues in Tonbridge come from postal codes TN9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Maidstone, Tonbridge, Royal Tunbridge Wells, Snodland and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Christine Allado
(@ChristineAllado) reported
from
London, England
.@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
@virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Anyone else #TunbridgeWells having slow @virginmedia internet?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Scholefield 🇬🇧 🏴
(@busliboy) reported
@virginmedia I cannot sign into my virgin media. It says I need a new virgin02 account but keeps looping me back to the front page. No matter what I do. Help
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Justin Smith
(@Turtleflea1) reported
@virginmedia @O2 As I said, you need to log on to engage with the forum: O cannot. Facebook and Insta can’t help, you own IT do not call back. How does one formally complain when I can’t email or log into my account?
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AlphaWolf 9564
(@AlphaWolf_9564) reported
@virginmedia ever since you guys have partnered with @O2 we have had may issues with broadband and outages, I have been on the 1gb package for 20months and in the past 3 months I have had 4 outages, one lasting 6h, another 3h, another almost 9h now there is 2 at once been 3h now.
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Justin Smith
(@Turtleflea1) reported
@virginmedia many people can’t use their account and email since @O2 merge. Weeks later your customer service has failed to help. Please sort it! I’ve had no access for weeks! Looking to leave #virginmedia
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Jamie
(@__JamieA5h_) reported
@ditchfield_soph @virginmedia Notice how they offer you the social media pages instead of giving you a number where you can speak to an actual person!? I've been trying to speak to someone for 2-3 days, now, with no luck. Numbers they've given me on here either cut you off when the automated bot is 'talking' to you, or they just don't have the options that I need. Absolutely disgraceful customer service. Will be looking elsewhere very soon.
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Memz AFC
(@MemzAFC) reported
Hi @virginmedia, im trying to enjoy the live game on Skysports #FULMUN & I have this annoying, high-pitched screaching sound. I spoke with your tech team & rebooted my box & router but it's still ongoing. Your customer service team did some checks & confirmed it's Gary Neville
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Darren King
(@DarrenKing11630) reported
@virginmedia After about 3 hours of hassle yes. Why do virgin media do this? I've never known a company make the simplest of things, the most overly long, stressful & time consuming experience. It's awful, I've been with you years & all I've had is stress & anxiety.
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What is it the braids
(@MavyMave) reported
Pulled the plug on all that is @virginmedia and will do on @O2 I don’t get reception at all from O2 and virgin had been the worst in such a short space of time. Cheap but I would rather pay more to have reliable service
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MUNKIB
(@MunkiB) reported
@virginmedia It's sorted. I have checked on renew contract. £45 for same exact service for 24 months is a joke. Sky offers me 500mbps for £27 for 24 month. Why do you treat existing customers with such poor offers.
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Patrick Holden
(@PatrickHolden1) reported
@busliboy @virginmedia I'm having similar problems with @o2 , can't contact them in any format nightmare.