Virgin Media Outage Report in Tonbridge, Kent, England
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The latest reports from users having issues in Tonbridge come from postal codes TN12 and TN9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Royal Tunbridge Wells, Sevenoaks, West Malling, Shoreham, Tonbridge and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Steve Roots
(@SteveRoots1) reported
from
Royal Tunbridge Wells, England
@virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Davidp
(@Davidp1103) reported
from
Snodland, England
@virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T Raza
(@viva_la_raza_86) reported
@virginmedia no. really let down by Virgin. No attempts to contact me after calling 3 times.
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Francis Joseph Coyle
(@Dyvanna) reported
@virginmedia Sure, they told me to check back in 24 hours. Which is 24 hours longer than the 24 hours from yesterday afternoon's outage.
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Francis Joseph Coyle
(@Dyvanna) reported
@virginmedia An area issue.
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia why is your service crap the past few days, it’s all over the country and every day it a total blackout on all services, don’t lie it’s only me as a lot are affected…sort your **** out 😡😡😡🤬🤬🤬
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Let me repeat.the whole service is down, its outside the property and nothing to do with me
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Nigel
(@astonlocksmiths) reported
@virginmedia It's out in the whole area AGAIN and yes it's been reported by multiple people. It happens all the time, you have to be the worst provider going
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Craig
(@brainimpact) reported
@virginmedia fix your f'ing internet, for a week now its been dropping in and out every few minutes
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Francis Joseph Coyle
(@Dyvanna) reported
@virginmedia No thank you. I'm here to vent and share my experiences. I will continue to contact your colleagues until they fix it or at least provide specific timescales.
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🎈Nigel (50s Club)
(@DJ_Mixmeister) reported
@virginmedia Let me repeat.the whole service is down, its outside the property and nothing to do with me
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Shaunna
(@tiny_mischief) reported
@virginmedia You haven't read my message properly. I have never been a customer of yours so I do not have an account with you