Virgin Media outages and service status in Tonbridge, England

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonbridge, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Marden, West Malling, Sevenoaks, and Tonbridge.

City	Problem Type	Report Time
Maidstone	Internet	10 days ago
Royal Tunbridge Wells	Wi-fi	12 days ago

Community Discussion

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Virgin Media Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

• 
  MNovius (@MarcusNovius) reported 3 minutes ago from Royal Tunbridge Wells, England

  @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

• 
  Hannah Maxfield (@HannahMaxfield2) reported 4 minutes ago from Royal Tunbridge Wells, England

  I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

• 
  PCPresenter (@PcPresenter) reported 5 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Steve Anderson (@SteveyA_18) reported 7 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  Ann Hepper (@AnnHepper) reported 8 minutes ago from Ditton, England

  @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

• 
  chloe turner (@chloeturnerr) reported 8 minutes ago from Biggin Hill, England

  Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!

• 
  Darren Hall (@dhall1ootball) reported 14 minutes ago from Biggin Hill, England

  @virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia

• 
  Collards Upholstery London Limited (@InfoCollards) reported 16 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  Sean McDonald (@SeanM_ODP) reported 16 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Paul Anderson or Neo (@PaulAnderson38) reported 16 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

• 
  PCPresenter (@PcPresenter) reported 18 minutes ago from Maidstone, England

  @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

• 
  Carole Winter (@CaroleWinter) reported 21 minutes ago from Royal Tunbridge Wells, England

  @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

• 
  StevenHartleyonline (@StevenPHartley) reported 26 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

• 
  Michael Jones (@mikej2504) reported 30 minutes ago from Walderslade, England

  @virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.

• 
  MNovius (@MarcusNovius) reported 31 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Daniel W Keenan (@Dank1382) reported 32 minutes ago from Royal Tunbridge Wells, England

  @virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet

• 
  Jane Exon (@ExonJane) reported 37 minutes ago from Maidstone, England

  @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

• 
  Matt Goss 🏳️‍🌈 (@Matt_Goss) reported 37 minutes ago from Royal Tunbridge Wells, England

  So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month

• 
  Rosie ♕☻ (@rosieposexx) reported 50 minutes ago from Tonbridge, England

  @virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2

• 
  Niamh Downey (@NiamhDowneyLDN) reported 53 minutes ago from Royal Tunbridge Wells, England

  @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 2 minutes ago

  .@virginmedia So 2 days with no TV, no broadband, no landline and an @o2 mobile with no signal. A fix date of 15th July!!!? Zero means of communication. Totally unreliable. What a dreadful company you are. So pleased you got fined. When will this be fixed?

• 
  Frazzz (@FrazzzYT) reported 8 minutes ago

  Internet is down for days in my area. Where do you claim compensation again? Cause the button for that is conveniently missing @virginmedia

• 
  Autistic Pumpkin (@Miss_Pumpkin666) reported 8 minutes ago

  @virginmedia my wifi is incredibly slow. I tried to do a test via your app, but it couldn’t load the page to perform the test, so now im just stuck. Can’t play Ps5 because the internet is too slow to stream games, can’t even watch reels on facebook as it’s buffering every 5 secs

• 
  Mystic Falls (@Avat_it) reported 10 minutes ago

  Virgin Media. Why is my wifi not working again 3rd time in three weeks

• 
  Lyn Prodger (she/her) (@Prodgey) reported 12 minutes ago

  @virginmedia another estimated fix date for WD3 been and gone and still no resolution. It’s now been down for over 2 weeks. When will it be up and running. Don’t tell me to DM. I’ve tried countless times but get no response. Can I purchase a TP link and sim and get refunded

• 
  Adam Voulstaker (@AdamVoulstaker) reported 14 minutes ago

  Virgin media absolute ghouls One of the worst companies in UK by a margin

• 
  Lyn Prodger (she/her) (@Prodgey) reported 16 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  Aidan Costello (@aidan_codtello) reported 21 minutes ago

  @entrustTMF @virginmedia Good reminder for me to chase them up about my poor broadband WiFi in the house and to renew contract or move.

• 
  scott (@scott2328446402) reported 24 minutes ago

  @BBCBreakfast Good, had nothing but trouble with @virginmedia disgusting company. Pulling ***** tricks when I wanted to cancel. Renewed my contract without my consent & told me I had to pay over £2000 to leave. I hope the go bump!

• 
  Ailsa (@Ailsa56202286) reported 25 minutes ago

  (Part 2/4)It absolutely wasn't. As five medical students finishing university and being dispersed across the country, there was no practical way to continue using Virgin Media. We called to cancel... and were hit with a £450 early termination charge. We simply couldn't afford it