Virgin Media outages and service status in Tonbridge, England

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonbridge, England

The most recent Virgin Media outage reports came from the following cities: Sevenoaks, West Malling, Maidstone, Tonbridge, and Royal Tunbridge Wells.

City	Problem Type	Report Time
Sevenoaks	Internet	3 days ago
West Malling	Total Blackout	4 days ago
Maidstone	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

• 
  Jackie highsted (@HighstedJackie) reported 2 minutes ago from Maidstone, England

  @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 4 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Richard Stanley (@RichAlStanley) reported 7 minutes ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  Gaëlle Coyle (@GaelleRTW) reported 12 minutes ago from Royal Tunbridge Wells, England

  @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

• 
  Russ Collard (@RussCollard1) reported 15 minutes ago from Royal Tunbridge Wells, England

  @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

• 
  Hannah Maxfield (@HannahMaxfield2) reported 16 minutes ago from Royal Tunbridge Wells, England

  I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

• 
  Dave Jones (@davemole85) reported 18 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Elise (@elise_john85) reported 21 minutes ago from Maidstone, England

  I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

• 
  Southborough Sweep (@southborosweep) reported 22 minutes ago from Royal Tunbridge Wells, England

  @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

• 
  Adam | Lewis (@lewis_adam_) reported 23 minutes ago from Ditton, England

  @virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠

• 
  Jackie highsted (@HighstedJackie) reported 25 minutes ago from Maidstone, England

  @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

• 
  Mark Mchenry (@markmchenry022) reported 26 minutes ago from Maidstone, England

  @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

• 
  Aleysha Daydreamer (@aleyshaeve) reported 39 minutes ago from Biggin Hill, England

  @virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!

• 
  Joe Gallant (@jgchurchcomms) reported 39 minutes ago from Snodland, England

  @virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.

• 
  Rob Bagley (@DoctorKoolBeans) reported 40 minutes ago from Maidstone, England

  @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

• 
  Jo Humphrey (@JJhumpy) reported 46 minutes ago from Maidstone, England

  @virginmedia It's back now but would like a credit for the outage!

• 
  Michael Carter (@Michael69078135) reported 49 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Rob Bagley (@DoctorKoolBeans) reported 55 minutes ago from Maidstone, England

  Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!

• 
  Ella (@helloellaxo) reported 56 minutes ago from Maidstone, England

  @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 59 minutes ago from Maidstone, England

  @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 7 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Old Motherduck (@Old_Motherduck) reported 10 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 15 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  d_f1888 (@df1888) reported 15 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  (Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported 21 minutes ago

  @virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down

• 
  Tim 🤘 (@RandomRocker) reported 21 minutes ago

  @PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.

• 
  On The Right Side (@antiprotests) reported 23 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  Mrs c (@w47carr) reported 25 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Corax (@Refan80) reported 27 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Jessica Louise (@jessica54599486) reported 29 minutes ago

  @PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful