Virgin Media Outage Report in Tonbridge, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Tonbridge come from postal codes TN9 and TN12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Tonbridge, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, West Malling, Shoreham, Tonbridge, Maidstone and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| West Malling |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
-
Louise Hatch 🦋
(@LouiseHatch1) reported
from
London, England
Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
-
Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
Peter Gearing
(@TheGearing) reported
from
Edenbridge, England
@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
-
Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
-
Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
-
Abi
(@AbiMuddiman) reported
from
Royal Tunbridge Wells, England
@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
-
Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
-
Terri
(@Rex_Comms) reported
from
London, England
Sad in these times when a friend is forced to move home because her mortgage company won’t help her & now @virginmedia are charging her well over £200 as a disconnection fee. To leave a home she doesn’t actually want to leave.
-
James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
-
Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
-
Elise
(@elise_john85) reported
from
Maidstone, England
I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
-
Elise
(@elise_john85) reported
from
Maidstone, England
@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
-
Noplace4heroes
(@tillett81) reported
from
Edenbridge, England
@virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz
-
Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie
(@katiebradley151) reported
@virginmedia I’ve been on 64 minutes waiting to speak to your shocking customer service department, 64 minutes later you’ve cut the line and hung up. The third time in 3 days... 🤯
-
Simon Lee
(@smoon_lee) reported
@vmbusinesshelp @vmbusiness Yeah, doesn't work replying 4 days later virgin... #SlowService 🤨
-
Andrew S
(@impervius) reported
@virginmedia whole street outage in SW9, it is impossible to report this issue on your website
-
Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia Last Wednesday was the 2nd complaint , no I haven't booked another engineer yet, I really shouldn't have to, but as usual it looks as if I'm going to have to ride the usual appalling Virgin Customer service train ? 🤓
-
Carina Ratcliffe
(@carinaratcliffe) reported
@virginmedia so I only joined up with you on Saturday, today is my first day working from home with your connection and it's down! Monday is our busiest day!! Service status says expected to be fixed by 3pm. I've been working from home since March with BT, had ZERO issues!
-
TheDonSoul
(@TheDonSoul1) reported
@virginmedia Yes I have. Still there isn’t a solution. I’m on the phone waiting to speak with a virgin staff member. I have no connection at the moment. This is getting really frustrating and annoying. Trying to connect 1 device &there isn’t any WiFi or connection to an Ethernet connection
-
Ellie Morgan
(@liabilityatbest) reported
@virginmedia we haven't had wifi for 3 1/2 weeks- i have been trying to get a technician appointment as we have a broken cable, but i can never get through to you, and when i do the line cuts me off.
-
RICHARD WILLIAM LAYBOURN
(@83ae782d7e7a457) reported
@virginmedia Its not the service i think its the router i have 200 broadband the connection on my devices are good however the router constantly drops from 160-200 to 1-5 or zero i then reboot or reset 3 to 4 time it then works and it starts again few hours later or couple of days later.
-
Goutam
(@Goutam54206511) reported
@vmbusinesshelp @virginmedia @richardbranson This is residential account. The internet is very unstable and I have been complaining for last 2 years. All of a sudden internet dropped/disconnected and making working from home extremely difficult. My son had to miss virtual lesson on weekend. No resolution or help from virgin
-
Ray
(@ColegateRachel) reported
@virginmedia Worst customer service. No broadband for 4 days. This was a PLANNED OUTAGE, during a pandemic. Surely a Communications Business could tell customers so they can plan work etc? We have a disabled child who NEEDS to access online therapy today. NO CALL BACK received.