Virgin Media Outage Report in Weavering, Kent, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Weavering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weavering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Weavering, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend
|
Internet | 4 hours ago |
|
Maidstone
|
Internet | 5 days ago |
|
Tonbridge
|
Internet | 5 days ago |
|
Rochester
|
TV | 13 days ago |
|
Rochester
|
TV | 13 days ago |
|
Rochester
|
TV | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weavering, England
Latest outage, problems and issue reports in Weavering and nearby locations:
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
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Mark Gould (@yiddo71) reported from Rochester, England@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Russell Lancaster (@Russlanc269) reported from Tonbridge, England@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Rob Strudwick (@mrbison66) reported from Tonbridge, England@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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ML Shelton (@Bomber_RBS) reported from Gravesend, England@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Mark Gould (@yiddo71) reported from Rochester, EnglandWhy is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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Elise (@elise_john85) reported from Maidstone, EnglandI do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Claire - with a capital C (@c1ormy) reported from Gravesend, England@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin 🏎🏍🎮 (@Iceman2081) reported@virginmedia hi is there a issue with the virgin tv go app as it is asking to upgrade to view the TV guide and watch shows thanks
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John Leatherbarrow (@JohnLeatherbar4) reported@virginmedia Cannot get through to customer service. Going to cancel direct debit and let them contact me.
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Donut Dave (@dartforddave06) reportedHey @virginmedia, since your technician came out to do a new install, he’s disconnected my old provider, we can’t now use, u never turned up yesterday as promised. Now tell me wait until 13/5 for services. Terrible service
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Starry (@StarrysLive) reported@virginmedia @virginmedia I need a technician scheduled and also I would like to change my internet as a whole and cancel this one it’s just a nightmare. Would you be able to help please?
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Craig Woodroffe (@CraigWoodroffe) reported@virginmedia That's not very helpful, and also I am paying for a poor service and in no way getting any value for money. So disappointing.
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🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported@virginmedia just tried to call again, they took all the information then say they will transfer to customer relations, line is disconnected. She is now on another call going through the same process (giving her security details) this time she’s asking to speak to supervisor…line gone dead
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Jon Munson (@jonmunson) reported@virginmedia And today I find out that existing customers on my same street get offered a better price than I do, with one person being offered the new customer price. So it’s actually more of a personal thing, you just don’t want me as a customer.
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Sam Levein (@MrsLevein) reportedCancelled @virginmedia today because they wanted to double the price because the deal ran out. Double the price for the exact same service! So I'm now hunting out the best broadband deal. I love a project!
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🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported@virginmedia This has now been going on for two days @MartinSLewis can you help and intervene please
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John Armitage (@SheffieldYell) reported@virginmedia This is the problem, I spend too much time on hold to your business. Why should I have to call you again, when it is YOU that haven't delivered on what we contractually agreed??