Virgin Media Outage Report in Weavering, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weavering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weavering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weavering, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Tonbridge, Rochester, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Tonbridge |
Internet | |
| Chatham |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Weavering, England
Latest outage, problems and issue reports in Weavering and nearby locations:
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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georgia
(@22geode) reported
@virginmedia Fully aware of all of this, your online checker is saying there are no issues with broadband in my area which is clearly untrue as several others nearby are having the same issue.
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Jaszmineee
(@xjaszberries) reported
@virginmedia Hi John no Ive had it for quite some time with no issues and only yesterday it started doing that, everywhere I plug it close to the hub its just solid white light. I cant be paying extra for something not working just coz customer service on the website/whatsapp is nonexistent
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Steve
(@stevehalluk) reported
@virginmedia Thanks for reply. I have used the o2 priority for a while. However it logged out and won't let me log back in. I've been onto your customer service on telephone they set up a new password and it still does not work.
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alice wood
(@alicerosewood) reported
Is @virginmedia broadband down?
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⚡❤⚡Hope ⚡❤⚡🍊
(@JGPhoenixRising) reported
@virginmedia ...and I don't wish to stay on hold again for over an hour. Can you please help, it should not be this difficult but has served to reaffirm why I want to cancel my contract. I look forward to hearing from you at your earliest opportunity. Thank you.
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Heather Howard
(@heatherhhoward2) reported
@virginmedia I would like to know when you are going to get back to me regarding my complaint sent the beginning of April? It has now been more than 28 days.
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Matt Jackaman
(@MattJackaman) reported
@virginmedia There has been no resolution. Just empty promises about an engineer attending my property at some point in the day. But I've was told this Thursday, Friday and Saturday. In fact on Saturday I was guaranteed an engineer would be at my property at 8am this morning.
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Steve
(@stevehalluk) reported
@virginmedia How about some customer service virgin
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Neil Williams
(@casper197635) reported
@virginmedia another day, and broadband down again. Service status telling me fixed by 7.15pm. My boss will be chuffed that I can't do any work for the last 2 hours of my shift. Putting prices up whilst providing a much lesser level of service. Brilliant
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Simo1970
(@Simo19703) reported
@virginmedia Been trying to get through on the phone all afternoon, 40 mins on hold at a time simply not good enough terrible customer service can't wait to cancel🤬