Virgin Media outages and service status in Marden, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Marden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 3, 7:03 PM GMT+1.
- Internet (40%)
- Wi-fi (20%)
- TV (20%)
- Phone (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Marden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Marden, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Tonbridge, Royal Tunbridge Wells, Marden, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Internet | 2 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Marden, England
Latest outage, problems and issue reports in Marden and nearby locations:
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Ann Hepper (@AnnHepper) reported from Aylesford, England@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Mickey Hill (@MickeyHill83) reported from Maidstone, England@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
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Michael Jones (@mikej2504) reported from Walderslade, England@virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia It's back now but would like a credit for the outage!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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Caroline roberts (@carolinerob36) reported from Royal Tunbridge Wells, England@rabbiton @virginmedia We had such trouble with them too. 3 times we were let down. One chap claimed he couldn’t climb up a ladder for H&S reasons but knew a chap who would for an extra £50. We had to complain multiple times. Hope they offer you some compensation.
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Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Russell Lancaster (@Russlanc269) reported from Tonbridge, England@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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PCPresenter (@PcPresenter) reported from Maidstone, England@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
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Brian Glover (@brianglo) reported from Sittingbourne, England@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Daniel Davenport (@dancafc80) reported from Sittingbourne, England@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Ella (@helloellaxo) reported from Maidstone, England@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
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Rohan Seal (@Rohanseal221B) reported from Maidstone, England@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Jane Exon (@ExonJane) reported from Maidstone, England@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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Jimmy (@jamesmidgley14) reported from Weavering, EnglandI can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Davis (@cdavo25) reported@virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L
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Enrique Guadiz (@EnriqueGuadiz) reported@virginmedia No need to send a DM. Managed to fix the issue. Thanks
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Amrit Phull (@Amrit_Phull) reported@virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!
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twocakesdakes (@2cakesdakes) reported@virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.
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MachineGunLukey (@MachineGunLuk3y) reported@virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?
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neil holden (@neil131161) reportedAnyone in your establishment care to answer & dare i wish you reply to my messages on webchat or Wassap?? Absolute shambles of a service 🤬 @virginmedia
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Cobes (@AFC_OSRS) reported@j_ball13 @virginmedia Ignore them till the death certificate they can't do ****, all smoke n mirrors. Had that issue with my uncle passing. 1 email in writing and when obtained provide death certificate.
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Ravi Pal (@ravipal1214) reportedYour agent kept asking what resolution I wanted, then offered £5. Twice I was reminded how cheap my package is — that others pay £50-60, that pods cost £10-15 elsewhere, that I’m getting them free. I didn’t set the price. A discount on a service that doesn’t work is still service that doesn’t work. Then I was told no manager or grievance contact exists, and that I should cancel. @virginmedia — who owns this?
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Paul Turner™ (Personal) (@PaulTurner140) reported@DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.
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Louie Ells (@louie_elliott22) reported@tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East