Virgin Media outages and service status in Maidstone, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Maidstone, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 25, 2:24 PM GMT+1.
- TV (60%)
- Internet (20%)
- Wi-fi (17%)
- Total Blackout (3%)
The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 , ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Maidstone, Chatham, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Total Blackout | 4 hours ago |
|
Maidstone
|
Internet | 23 hours ago |
|
Chatham
|
TV | 1 day ago |
|
Chatham
|
Internet | 3 days ago |
|
Chatham
|
Internet | 4 days ago |
|
Gillingham
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Rosie ♕☻ (@rosieposexx) reported from Tonbridge, England@virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Adam | Lewis (@lewis_adam_) reported from Ditton, England@virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Richard Stanley (@RichAlStanley) reported from Maidstone, EnglandHave paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Michael Buckley (@MikeBuckley2) reported from Gillingham, England@virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating
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Mark Gould (@yiddo71) reported from Rochester, EnglandWhy is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandPoor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Robert Shaw (@hungoverdrawn) reported from Wainscott, England@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine 🏴🇬🇧 (@katie4249) reported@virginmedia My broadband went down at 11.30am . My hub is now flashing yellow and no access to TV.
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kelefc79 (@kelefc79) reported@virginmedia 4 days my elderly dad has been without service. Not good enough.
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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Richard (@xTHEDROIDx) reported@virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.
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Liam (@kestrel89B) reported@virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!
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big garry (cyborg edition) (@ScottyBoy211048) reported@mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK
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zed #davidjtwt (@ZedwozFlamed) reportedit’s called virgin media because it ******* sucks
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Dave (@DaveWW1877) reported@virginmedia Complete joke of a company, ongoing complaint since the 30th March Promised a Backs transfer for the compensation, chasing for over a month only to be told Backs not working, but the best is cheque refund posted today please allow 45 days for delivery. 🐌 Mail Joke
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Shinobi (@luvshinobi) reportedMy internet down @virginmedia
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DJ Chaka Finchos 🐏 (@DJChakaFinchos) reportedSo glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.