Virgin Media outages and service status in Maidstone, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Maidstone, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 15, 10:06 PM GMT+1.
- Internet (57%)
- TV (14%)
- Phone (14%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Maidstone, Royal Tunbridge Wells, Chatham, Rochester, Tonbridge, Marden, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Internet | 12 hours ago |
|
Maidstone
|
Total Blackout | 3 days ago |
|
Royal Tunbridge Wells
|
Internet | 3 days ago |
|
Gillingham
|
Internet | 7 days ago |
|
Chatham
|
10 days ago | |
|
Rochester
|
Phone | 11 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Michael Jones (@mikej2504) reported from Walderslade, England@virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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⚒Mark Sands⚒ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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Davidp (@Davidp1103) reported from Snodland, England@virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
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Gingerbread Man (@bigben9696) reported from Rainham, England@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England@virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GioFon79 (@ItalianraverGio) reportedMy broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia
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Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.
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PD1882 (@PD1_8_8_2) reported@virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.
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Pete (@PeteNCFC1862) reported@Lindstar24 Look up Databank, all the big 3 do it , goes back to 2021 when Virgin Media O2 initiated it via the Good Things Foundation, but Vodaphone , 3 , also via community hubs , food banks , charities. EE BT do similar to help data poverty .
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Graeson Laitt (@Laitty) reportedIs anyone else having problems with Sky channels through Virgin Media today? We’ve got a message saying there’s a problem with the service, but it’s not very clear what the issue is. Just wondering if it’s affecting other Virgin Media customers as well? 📺 @virginmedia #Sky
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pat (@wfc2000uk) reported@virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.
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Kathleen Peters (@kathleenp442) reportedNo sky sports+ working so missing the first match of the season. I see someone reported this 6 days ago. Will there be a reduction in charges on the next bill for the loss of this service....I doubt it. I await your response. @virginmedia
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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Mark (@mark240868) reported@virginmedia why is the sky sports + red button not working correctly
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John Spencer 555 (@johnspencer555) reported@virginmedia Harlow here, Hub and TV down in afternoon, evening, and all night? It's back on this morning. As Hub does Telephone, it's difficult to find out what's happening.