Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 02/05/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Gillingham, Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomGillingham Internet
United KingdomGravesend Internet
United KingdomChatham Internet
United KingdomChatham TV
United KingdomChatham Internet

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • Just_Daz_Young Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England

    @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • lillyelizax SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England

    @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TrillbiFGC Trillbi (@TrillbiFGC) reported

    @virginmedia The website says "We have detected an issue on our network which maybe affecting your broadband service." What would be the solutions to this?

  • vickpriceshaw Vicky Price (@vickpriceshaw) reported

    Do @virginmedia know that #LineOfDuty finale is on at 9pm? 3.5 hours to fix the problem!

  • Clawmaw Claw (@Clawmaw) reported

    @helenmc46972890 @virginmedia Only reason I've been patient is because all the other times it seemed to be faults in my area. So other folk round here had the same problem and it kept getting fixed. Now it just appears to my broadband...I'm not so patient now. I've had enough. 😔

  • PaulMancs Paul 🏳️‍🌈 (@PaulMancs) reported

    @virginmedia as expected, no help there either - @skytv - i'll be in touch v soon

  • Clawmaw Claw (@Clawmaw) reported

    Once again my @virginmedia broadband is DOWN!!! Virgin Media have FINALLY arranged for an engineer to come and look at it tomorrow. I hope it is all sorted out. I can't stream my shows/music or game properly without it. Plus I need it for work! 🙄 #Crapbroadband #broadbanddown

  • Ellaa25 Ellaa (@Ellaa25) reported

    @virginmedia Messaging service. Took 3 hours and got transferred between the same departments over 6 times

  • GamingFTW456 WolfAirsoft (@GamingFTW456) reported

    @warrilow_316 @skytv Anyone had issues with skys internet with virgin media massive joke they are ive had nothing but issues myself and someone i live with are big gamers is sky the one or no?

  • concan93 Jack Concannon (@concan93) reported

    @virginmedia So how do I get wired devices upstairs then what’s the way to fix this?

  • Insert_c0in ᴛʟ (@Insert_c0in) reported

    @virginmedia Atrocious service. Very disappointing. All you get on the phone is false promises and vague, generic responses. Still nothing today. We will be switching to another provider as I am not hopeful anything will happen any time soon. 👋 #broadband

  • WeddellCaroline Caroline Weddell (@WeddellCaroline) reported

    @virginmedia No logged my outage on my account