Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Chatham, Rochester, Maidstone, Tonbridge, Royal Tunbridge Wells, Marden, and West Malling.

City	Problem Type	Report Time
Gillingham	Internet	13 hours ago
Chatham	E-mail	4 days ago
Rochester	Phone	5 days ago
Chatham	Internet	5 days ago
Maidstone	Internet	6 days ago
Chatham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Elise 💉💉💉💉 (@elise_john85) reported 59 seconds ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  paul fouracre (@moleyfozz) reported 2 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  Elise (@elise_john85) reported 5 minutes ago from Maidstone, England

  @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

• 
  Mark Gould (@yiddo71) reported 6 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  Carole Winter (@CaroleWinter) reported 10 minutes ago from Royal Tunbridge Wells, England

  @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

• 
  Abi (@AbiMuddiman) reported 11 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 13 minutes ago from Royal Tunbridge Wells, England

  Anyone else #TunbridgeWells having slow @virginmedia internet?

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 21 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Onearmedjohn (@onearmedjohn) reported 29 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Darren Young 📺 (@Just_Daz_Young) reported 32 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Onearmedjohn (@onearmedjohn) reported 38 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  MNovius (@MarcusNovius) reported 39 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Robert Bailey (@Bunglebob66) reported 39 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  Sean McDonald (@SeanM_ODP) reported 40 minutes ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  Mark Gould (@yiddo71) reported 40 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  jordan (@wharfyoung) reported 41 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Troy Williams (@troyaaron) reported 42 minutes ago from Sittingbourne, England

  @virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.

• 
  StevenHartleyonline (@StevenPHartley) reported 45 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

• 
  Elise 💉💉💉💉 (@elise_john85) reported 47 minutes ago from Maidstone, England

  @virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get

• 
  Sam #GSBOUT (@_SamButler) reported 47 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 6 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  Boost The Budget UK (@BTBUKCOMP) reported 11 minutes ago

  @virginmedia I can’t get into my account or get help in anyway please advise

• 
  Scotty B. 🏳️‍🌈🇬🇧 (@Scottbraduk) reported 15 minutes ago

  @virginmedia It’s a disgrace I have been trying to get a refund from my account for near 2 months now and it still has not been sent. 9 phone calls an email from a manager to guarantee it would be sent back and 7 chats all recorded. Think is a complaint to ofcom now !!

• 
  Roy Andrew Clarke (@royo42) reported 15 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  🎀 (@guineapigharua) reported 15 minutes ago

  is virgin media wifi down for anyone else rn ughhhh

• 
  Game of the People (@GameofthePeople) reported 15 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  ThatGoku (@ThatFoxGoku) reported 16 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  Bo Duddley (@VallaNils13872) reported 18 minutes ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  Matt (@Ochai_Muse) reported 19 minutes ago

  @virginmedia @Bomber19631 Sky sports + channels not working whats going on

• 
  Paul (@paul_gibbo921) reported 22 minutes ago

  @virginmedia @Bomber19631 Been really bad as of late can’t wait to leave