Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Chatham, Gillingham, Maidstone, Royal Tunbridge Wells, Marden, and West Malling.

City	Problem Type	Report Time
Tonbridge	TV	13 hours ago
Tonbridge	Wi-fi	5 days ago
Chatham	E-mail	6 days ago
Chatham	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Elise 💉💉💉💉 (@elise_john85) reported 4 minutes ago from Maidstone, England

  @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

• 
  Gaëlle Coyle (@GaelleRTW) reported 10 minutes ago from Royal Tunbridge Wells, England

  @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

• 
  Elise 💉💉💉💉 (@elise_john85) reported 13 minutes ago from Maidstone, England

  @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

• 
  Elise 💉💉💉💉 (@elise_john85) reported 17 minutes ago from Maidstone, England

  @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

• 
  MNovius (@MarcusNovius) reported 18 minutes ago from Royal Tunbridge Wells, England

  @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

• 
  Onearmedjohn (@onearmedjohn) reported 22 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  PCPresenter (@PcPresenter) reported 24 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Sean McDonald (@SeanM_ODP) reported 26 minutes ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  Mark Gould (@yiddo71) reported 27 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  ⚒Mark Sands⚒ (@marksands69) reported 28 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  Onearmedjohn (@onearmedjohn) reported 39 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Troy Williams (@troyaaron) reported 43 minutes ago from Sittingbourne, England

  @virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.

• 
  Mark Gould (@yiddo71) reported 43 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  Collards Upholstery London Limited (@InfoCollards) reported 46 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  Matt Goss 🏳️‍🌈 (@Matt_Goss) reported 49 minutes ago from Royal Tunbridge Wells, England

  So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month

• 
  TDF TT (@TDF_TT) reported 49 minutes ago from Gillingham, England

  @virginmedia TV outage ME4?

• 
  Sarah Bennett (@sarahhben) reported 50 minutes ago from Gillingham, England

  @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

• 
  Lawrence Hooker (@goonerlgh) reported 51 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  Onearmedjohn (@onearmedjohn) reported 53 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Rob Strudwick (@mrbison66) reported 55 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@HopeForTo) reported 4 minutes ago

  @virginmedia We have but over the PO post code area as a whole, it seems to be affecting many customers . Its two issues and its not our equipment its yours.

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 6 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Shash (@shashpatel23) reported 7 minutes ago

  @virginmedia @HopeForTo Is this a joke! Estimated fix time after 5pm. Broadband and TV both down. Supposed to be working! Put prices up again and on one of the most important dates in TV history (WC26 Semi Finals) everything is down!

• 
  Dan Worley (@worleyyy) reported 9 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Marks (@marksy316) reported 14 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

• 
  Leo Gheorghita (@leogheorghita) reported 15 minutes ago

  @virginmedia @gwfvrowell In general you help with nothing.

• 
  Barry Bowerbank (@BazzaB1971) reported 17 minutes ago

  @virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.

• 
  Emily Atkins (@bahallathegreat) reported 17 minutes ago

  @virginmedia what the hell guys sec time this week your internet has gone down in sm5 area. I was paying a bill what’s going on. I think I’m going to have to change back to BT after this contracts over

• 
  Murad (@Murxdkhxn) reported 19 minutes ago

  @virginmedia so I’ve had a total loss of connection. An engineer came to my property and said the issues are with the wires from the main leads which are on another street that leads to my property. How can this issue be resolved asap?

• 
  Garry (@gwfvrowell) reported 20 minutes ago

  Usual poor standard of customer service @virginmedia 🤬🤬🤬