Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 03/12/2026 15:20

March 12: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gravesend and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomTonbridge Internet
United KingdomTonbridge Internet
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • brianglo Brian Glover (@brianglo) reported from Sittingbourne, England

    @virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.

  • JonnieJensen Jonnie Jensen (@JonnieJensen) reported from Maidstone, England

    @Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖

  • Steve_Butler SB78 (@Steve_Butler) reported from Gravesend, England

    @virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer

  • njfishingtackle NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!

  • TicTac1985 Suzanne D Edwards (@TicTac1985) reported from Rochester, England

    @virginmedia I need help with my account

  • Bunglebob66 Robert Bailey (@Bunglebob66) reported from Rochester, England

    Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    @virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!

  • markIcutler Skullncross (@markIcutler) reported from Rochester, England

    Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia

  • AhsatanRevolg Natasha (@AhsatanRevolg) reported from Rochester, England

    @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

  • stepheadley Stephen Headley: (@stepheadley) reported from Royal Tunbridge Wells, England

    @markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting

  • nicolleclothier nicolle clothier (@nicolleclothier) reported from Gillingham, England

    Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!

  • dancafc80 Daniel Davenport (@dancafc80) reported from Sittingbourne, England

    @virginmedia I have the latest hub and the light flashes on the front when I lose signal

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia It's back now but would like a credit for the outage!

  • njfishingtackle NJ Fishing Tackle (@njfishingtackle) reported from Meopham, England

    Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice

  • scooper430 stephen cooper (@scooper430) reported from Ditton, England

    @virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough

  • AntonyGladstone 🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported from Maidstone, England

    @virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19

  • njfishingtackle NJ Fishing Tackle (@njfishingtackle) reported from Gravesend, England

    Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠

  • JJhumpy Jo Humphrey (@JJhumpy) reported from Maidstone, England

    @virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • m00nlyte11 moonlite (@m00nlyte11) reported

    @virginmedia wifi been off 2 hours. No info . No help. CF24. Is fault in area. When wil be fixed pls?

  • SunnyP7272 Sunny P (@SunnyP7272) reported

    @virginmedia why is there no updates on the lack of service in Luton? Cannot even check status online as throws up 404 page not found error.

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @Jakobonfire @virginmedia out of curiosity, when was the last time your internet went down? because this is the first time in about 15 years i've seen an ENTIRE isp disappear off the internet, like literally completely disappear

  • Mohamme11491030 Mohammed Mansoor (@Mohamme11491030) reported

    @virginmedia everything is down can’t even check status cause website is down please get your **** together

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @Jakobonfire @virginmedia i'm watching it all happen infront of me right now, they've tried alot to fix it, switching routes and stuff, but they just can't keep a stable network. for an ISP that is probably top 3 in the entire country, this is a rather large and complicated issue

  • Buboot Buboot (@Buboot) reported

    @virginmedia I have no internet at BR7 5 and your service status page is not available either. Can you please give me an update? My devices are all connected to the router and it's been rebooted

  • justxchelseaa Chelsea (@justxchelseaa) reported

    And so @virginmedia are down again, so there no wifi or tv on demand, so of course I can't get ready for work watching anything decent like i always do every morning 😡 ruined my morning before a very long day at work. Thanks for that 😡

  • TimbobWilts timbob (@TimbobWilts) reported

    @hellofthedevil @ColinWFuller1 @virginmedia Mine's working fine but I did just have to reboot the router after the overnight outage.

  • AS75678862 A S (@AS75678862) reported

    @virginmedia your website is down so can't even check the status of my internet. Just a blue flashing light on my box 🙃🙃

  • DanielleHopeT Danielle Hope (@DanielleHopeT) reported

    @virginmedia when my 3 year old wakes up and I explain, I can't put paw patrol on for him there are going to be some tears 😢 hope the problem is sorted soon #virginmedia #toddlers