Virgin Media outages and service status in Maidstone, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 9, 9:30 AM GMT+1.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Maidstone come from postal codes ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Chatham, Royal Tunbridge Wells, Rochester, Tonbridge, Gillingham, Sheerness, Longfield, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Wi-fi | 1 day ago |
|
Maidstone
|
Internet | 10 days ago |
|
Chatham
|
Wi-fi | 10 days ago |
|
Royal Tunbridge Wells
|
Wi-fi | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Scott Wickham (@Scott_Wic) reported from Rochester, England@virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, EnglandInternet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?
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Elise (@elise_john85) reported from Maidstone, EnglandI do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Michael Carter (@Michael69078135) reported from Maidstone, EnglandVIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Rohan Seal (@Rohanseal221B) reported from Maidstone, England@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hadley Gamble (@_HadleyGamble) reported15 mins on hold with @virginmedia I have yet to speak with an actual person after receiving a call last week from someone so heavily accented I couldn’t understand them. Repeatedly I asked for an email with the information they were trying to communicate and was refused. Help.
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia Estimated fix time 13th May is ridiculous. What’s the point of spending that much money if it always stops working every month?
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John Cameron (@bhoyjohn1888) reportedDear Lord. Virgin media. Crap. No one answers the phone.
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a (@Peter_ldn_ire) reported@virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on
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Cheryl Chau (@CherylChau1029) reported@virginmedia 2hr phone wait! Mis-sold £78 (quoted £33.99) + 24hr outage. Fix it or I'm cancelling under 14-day cooling-off. #VirginMedia
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Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported@virginmedia On pushing the private message button nothing happens. I'm trying to give 30 days notice to remove Sky Sports and TNT Sports. Your service has been so appalling today I'm considering leaving altogether.
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Daz (@dazzer6666) reported@virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.
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Coops (@dancooper05) reported@virginmedia a door seller treads over a barriered wet concrete driveway leaving footprints. I spend an hour on hold to virgin, send 2 DMs & completed an online complaint. All with no reply. So pleased I’m not & never will be a customer
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Santhosh🌏🕊️ (@SubraSanthosh) reported@virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.
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billy winter (@billywi56359173) reported@virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.