Virgin Media Outage Report in Maidstone, Kent, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Wi-fi | 12 hours ago |
|
Maidstone
|
Total Blackout | 2 days ago |
|
Royal Tunbridge Wells
|
Internet | 5 days ago |
|
Maidstone
|
Internet | 8 days ago |
|
Tonbridge
|
Internet | 8 days ago |
|
Rochester
|
TV | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Scott mills (@Scottmills101) reported from Hildenborough, England@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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Jimmy (@jamesmidgley14) reported from Weavering, EnglandI can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandAtleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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paul fouracre (@moleyfozz) reported from Rochester, England@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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J.C (@Peter_AFC_) reported from Rochester, England@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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X (@TomzEvz5) reported from Wainscott, EnglandIf I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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J.C (@Peter_AFC_) reported from Rochester, England@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Katie (@0katiehunt) reported from Rochester, England@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Ashley Halliday (@TylerTowers) reported from Gillingham, England40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Joey (@Joewilkins14) reported from Rochester, England@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia are you going to follow sky and cancel our sky sports subscription
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Joey (@Joewilkins14) reported from Rochester, England@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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liammwren (@LiamWren) reported from Rochester, EnglandWait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia
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CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Dazzle (@darrenh67) reported from Rochester, England@virginmedia What a load of bollox phone sends to same place it’s all shit
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elijah Draven Knight (@ElijahDraven) reported@virginmedia good morning guys n gals, my internet goes off every night between 11.20 and midnight for up to about an hour it’s done this every night for about 2 months just wondering if it’s an known issue or something is updating at that time and if the update time can be moved
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YETI (@AlmostYeti) reported@virginmedia Yet again I'm unable to stream, which is my livelihood, you provide a service that is a fraction of what i pay for! should i bill you for the day?
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Craig (@Craig__Harrison) reported@virginmedia It's back up now. But it cuts at the most inconvenient of times. I'm referring to the internet. I mean how we supposed to get anything done in this day and age when we need internet access for nearly everything but it goes down when we need it
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Ollie Hayman (@ollsbhafc) reported@virginmedia I emailed you guys regarding a package that had been found a couple months ago, was told to email with photos but I never got a response. Any help?
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James Thompson (@jjp_thompson) reported@virginmedia Hi. I placed an order for a new broadband line last month. It is due to be installed at the end of the June, but VM have since improved the offer for new customers, so how can I ensure I can benefit from the new offer, instead of having to cancel and reorder?
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Mauram (@MauraMcRory) reported@virginmedia hanging up on a customer that has been on hold for an hour and 20 minutes is an absolute disgrace. I am so angry!! #virginmediafail
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Harrison D J Cattell (@HDJCattell) reported@virginmedia I am struggling to receive OTP texts on my Virgin Mobile number. I can see from the customer forum that this is a big ongoing problem that has had no resolution. How can I resolve this as being able to receive 2FA codes are a massive part of modern digital security
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DVS skinnyman (@Biscuit_Harv) reported@virginmedia It has came back up but was down for several hours yesterday
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👽 thoams 💀 (@thoamsrjohnson) reported@virginmedia When I called it back it went straight to a voicemail saying it was Virgin Media. I have now cancelled the service.
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Fieran (@Faedrun) reported@virginmedia At the moment it seems fine, but thats hardly the point. The frequent outages, as can be seen just by searching for Virgin Media on twitter, or looking at Down Detecter, have been out of hand lately. Last night around midnight, it went out for hundreds of people, no warning.