Virgin Media Outage Report in Maidstone, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Maidstone, Rochester, Chatham, Gravesend, Tonbridge, Sittingbourne, Royal Tunbridge Wells and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Total Blackout | |
| Gillingham |
TV | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Rochester |
||
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shabir Hussain
(@Shabirh1) reported
@virginmedia - i have spent the best of 6 hours trying to resolve an issue caused by mis-selling by one of your call agents. No resolution in sight, and have lost trust and confidence in Virgin - truly shocked and disappointed!!!
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Gary Jenkins
(@Gary_Jenkins) reported
@virginmedia I’m newly signed up, not even a customer yet and I can’t get basic answers from your contact centre team. Simple, basic questions because ‘computer says no’. This is a terrible customer experience. Onboarding new customers set the tone. And that tone is poor so far.
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Jasmine Legrand
(@jazzball97) reported
@virginmedia I have tried multiple times. I will try again tomorrow, can you not cancel this for me? It is absolutely appalling the amount of time I have had to spend on this.
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MirtaMeYou
(@mirtica_P) reported
hey @virginmedia what’s going on today? your service status test keeps saying there are no issues while my wifi is gone all afternoon and after numerous restarts of the device. also couldn’t reach anyone on the phone
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John Gledson
(@Jonni_Badger) reported
@virginmedia @richie_rich77 Joke! Just try to contact Virgin, no chance of a resolution believe me I've tried
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jim
(@jim44690616) reported
@virginmedia Virgin Media already checked the account and identified blackspots as i have previously stated in this thread! Sadly your service isn’t fit for purpose! If only i had know before wasting my time!
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Jayne
(@jayniecakes) reported
@virginmedia hello. How much notice do I need to give you to cancel my tv, phone & broadband services please and does this need to be in writing? Thanks
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Mohammed Haider
(@Mohamme06424195) reported
@virginmedia Can anyone help me. I have been waiting for a virgin tv box since the 4th of december
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Jonathan Green
(@overyourhead) reported
@virginmedia 7hr 45mins so far. I am trying to cancel a service.
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Vicky
(@VoCoch) reported
Hey @VirginMedia, as your prices are going up by £8.50 (!) per month, will you please now sort out your broken box that's hanging off the wall at the front of my house leaving cables exposed? You've been using Covid as an excuse for months. Thanks.