Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Maidstone, Chatham, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
West Malling	Total Blackout	4 days ago
Maidstone	Internet	5 days ago
Chatham	TV	5 days ago
Chatham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  C Borrill-Bromige (@cboxot) reported 36 seconds ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  jordan (@wharfyoung) reported 4 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Mark Gould (@yiddo71) reported 5 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  StevenHartleyonline (@StevenPHartley) reported 6 minutes ago from Royal Tunbridge Wells, England

  @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

• 
  Onearmedjohn (@onearmedjohn) reported 8 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Mark Gould (@yiddo71) reported 9 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  Adam | Lewis (@lewis_adam_) reported 11 minutes ago from Ditton, England

  @virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠

• 
  Mark Gould (@yiddo71) reported 12 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  paul fouracre (@moleyfozz) reported 14 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Elise (@elise_john85) reported 25 minutes ago from Maidstone, England

  I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

• 
  PCPresenter (@PcPresenter) reported 30 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Lawrence Hooker (@goonerlgh) reported 32 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  mark longhurst (@scholes1976) reported 38 minutes ago from Snodland, England

  @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

• 
  Darren Young 📺 (@Just_Daz_Young) reported 42 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Rob Strudwick (@mrbison66) reported 44 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

• 
  Twiterteroo (@Twiterteroo) reported 46 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Julie McCarthy (@jooz282) reported 46 minutes ago from Rochester, England

  @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

• 
  Laura Underhill (@LauraBaalham) reported 48 minutes ago from Snodland, England

  @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

• 
  PCPresenter (@PcPresenter) reported 51 minutes ago from Maidstone, England

  @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

• 
  Geoff Watkins (@DronePilotGeoff) reported 55 minutes ago from Gillingham, England

  @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sutherland * (@markenello) reported 5 minutes ago

  @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees

• 
  O2 (@O2) reported 6 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  markrmifsud (@markrmifsud) reported 6 minutes ago

  @virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now

• 
  Mark vix (@Vikk3rs146) reported 8 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  David Wykes (@Wykesdwworld) reported 11 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  Rick Barrow (@TheGreenBarrow) reported 16 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Chris (@ryansmi89) reported 20 minutes ago

  @ThatsTVOfficial Are there any plans to return the full service to Virgin Media?

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 24 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

• 
  Antty (@Antty629802) reported 26 minutes ago

  @PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful