Virgin Media Outage Report in Maidstone, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Rochester, Chatham, Maidstone, Gillingham, Snodland, Gravesend, Tonbridge and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
TV | |
| Rochester |
Internet | |
| Chatham |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
-
Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
-
Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
-
Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
-
Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
-
Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
-
Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
-
Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
-
Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
-
Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
-
William
(@VirtualWill101) reported
from
Tonbridge, England
No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
-
Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards
-
Mickey Hill
(@MickeyHill83) reported
from
Maidstone, England
@virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
-
Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
-
graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
-
Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
-
Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen O'Kane
(@OKaneStephen) reported
@virginmedia your customer service, or lack thereof is atrocious, I'm trying to speak to someone, but there is not even an option to do so, your company is doomed, but I am sure you are aware of that. Please check my account and get back to me.
-
Lily
(@Lizzabuth) reported
@virginmedia Yes, mine is simply not working. Very frustrating
-
Helen Hurdus
(@HHurdus) reported
@virginmedia Is someone pressing the wrong switch on their way out? Absolute joke. **** signal at the best of times but to have absolutely no Internet this morning and again this evening is ridiculous. Are we going to get a reduction in our bills? Worst thing I did switching to Virgin
-
Robert Smith
(@Beetlebonnet) reported
@virginmedia Down in lu7 area
-
Mehul Bakrania
(@mehul25) reported
Dear @virginmedia there is a problem again since last hour… #VirginMediaoutage #virginmedia
-
Hazel Pharmatron 💙
(@Zahel) reported
Seems virginmedia are still having issues
-
Archie Snow🇬🇧
(@MillwallArchieS) reported
@PowellyMSP19 @virginmedia Virgin seems to be working for me but can't get in a party at all. Xbox support is useless as per usual
-
Big Ronnie
(@DiscoArtist) reported
@AskNationwide Is the banking app down? Problems still with @virginmedia but can't connect through 5g either.
-
Theefz
(@Theefzlol) reported
@TafXBL @virginmedia yep its been down for the 10th time in a span on 10 mins
-
scan
(@Scann_1) reported
@virginmedia sort your **** out mush it’s my day off work I wanna game