Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
Chatham	Internet	6 hours ago
Chatham	Internet	1 day ago
Gillingham	Wi-fi	1 day ago
Gillingham	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Richard Stanley (@RichAlStanley) reported 15 seconds ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  StevenHartleyonline (@StevenPHartley) reported 5 minutes ago from Royal Tunbridge Wells, England

  @wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful

• 
  Russell Lancaster (@Russlanc269) reported 10 minutes ago from Tonbridge, England

  @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

• 
  Mark O'Brien (@markandall) reported 11 minutes ago from Tonbridge, England

  @virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭

• 
  MNovius (@MarcusNovius) reported 26 minutes ago from Royal Tunbridge Wells, England

  @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

• 
  Sam #GSBOUT (@_SamButler) reported 28 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  Michael Buckley (@MikeBuckley2) reported 28 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Twiterteroo (@Twiterteroo) reported 28 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Robert Bailey (@Bunglebob66) reported 29 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  StevenHartleyonline (@StevenPHartley) reported 30 minutes ago from Royal Tunbridge Wells, England

  Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

• 
  caroline auckland (@callyauckland) reported 33 minutes ago from Royal Tunbridge Wells, England

  Internet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?

• 
  Sarah Bennett (@sarahhben) reported 34 minutes ago from Gillingham, England

  @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

• 
  ⚒Mark Sands⚒ (@marksands69) reported 34 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 36 minutes ago from Maidstone, England

  @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

• 
  StevenHartleyonline (@StevenPHartley) reported 36 minutes ago from Royal Tunbridge Wells, England

  @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

• 
  Michael Carter (@Michael69078135) reported 38 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  C Borrill-Bromige (@cboxot) reported 40 minutes ago from Rochester, England

  @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!

• 
  Lawrence Hooker (@goonerlgh) reported 53 minutes ago from Gillingham, England

  @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

• 
  Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported 54 minutes ago from Sittingbourne, England

  @virginmedia Morning! Still bad but worse on certain channels 😩

• 
  Rob Strudwick (@mrbison66) reported 59 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Kennedy (@badcorpse) reported 4 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

• 
  Dave (@DaveWW1877) reported 5 minutes ago

  @virginmedia The biggest joke of a company when it comes to Customer Service, absolutely disgraceful the way the treat customers Had a complaint on going since the 30th March and they still can’t get it right to resolve even after speaking with a Senior Complaints Manager

• 
  D (@idczn) reported 9 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Joe Alderson (@JoeAlderson1982) reported 9 minutes ago

  @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 9 minutes ago

  @Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney

• 
  Me. Iam...... (@MCCsboy) reported 10 minutes ago

  @skytv has the WORST customer service possible - I advise everyone against using this service. Choose @virginmedia. Told @skytv agent x3 times to speak to manager - request refused! Rubbish products that do not work! Cancelling the lot!

• 
  F Smith (@fsmith82) reported 10 minutes ago

  @virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????

• 
  Tracy Field (@TracyFi31470652) reported 11 minutes ago

  @mark_wootten try virgin media there just as bad

• 
  COYS (@KAY7COYS) reported 13 minutes ago

  @virginmedia are the worst internet provider. Wouldn’t recommend at all.

• 
  ProudWhiteMe (@ProudWhiteMe) reported 22 minutes ago

  @Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail