Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 01/11/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Tonbridge, Chatham, Maidstone, Rochester, Gillingham, Snodland and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomTonbridge Phone
United KingdomChatham Internet
United KingdomMaidstone Wi-fi
United KingdomTonbridge Internet
United KingdomRoyal Tunbridge Wells Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • mrbison66 Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • Russlanc269 Russell Lancaster (@Russlanc269) reported from Tonbridge, England

    @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stuh40 stuh40 (@stuh40) reported

    @MichelleDewbs I’m gutted, can’t watch tonight as virgin media are having a memo and their service isn’t working🤬

  • Sherl06303 David Holmes (@Sherl06303) reported

    @virginmedia Is it just a coincidence that the footy is on Prime tonight so there's no need for VM? You can get many channels via their "players" so you're only missing some movies and crap repeat channels- that's what Netflix is for (+). Cancellation becomes more attractive by the minute....

  • JohnEdwinGould1 Cameron P 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈😈🌈🎶🌮🍔 (@JohnEdwinGould1) reported

    The one silver lining of this Virginmedia outage, is the panic stricken footie fans aghast at the possible prospect of not seeing the match tonight. This nourishes me greatly!

  • 1964gooner Mr JJ (@1964gooner) reported

    @virginmedia another day another issue, this time most channels aren’t working. When are you going to sort this out?

  • AndIAm Andy Daws (@AndIAm) reported

    @virginmedia @tommyboyffc The link you supplied only applies to Broadband or Phone service

  • andyb0607 Andy Brown (@andyb0607) reported

    @virginmedia Even the my virginmedia website isn’t available so have to rely on Twitter for status updates. Very poor service virginmedia.

  • Gertrude31 cp (@Gertrude31) reported

    @NormanBrennan As long as #virginmedia are back up and running, down all day....

  • allsortsplus Lorraine Pearce⭐⭐💙 football for the fans (@allsortsplus) reported

    @virginmedia Is this still a problem all over? I have no tv and just had a customer service call asking if all is ok and wi I be renewing. I think I know my answer. So many issues and so expensive.

  • Marialovetattoo Maria (@Marialovetattoo) reported

    @virginmedia It is still not fixed and its after 6pm I am not a happy customer at all what an absolute joke 🤬

  • WAKE_UP_WAKEUP Names are immaterial (@WAKE_UP_WAKEUP) reported

    @virginmedia @saraht7002 Still not working in North West.