Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Rochester, Maidstone, Royal Tunbridge Wells, Chatham, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Internet | |
| Rochester |
Internet | |
| Maidstone |
TV | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@virginmedia Look at the thread, it’s not me that’s not receiving your service!
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Scott mills
(@Scottmills101) reported
from
Hildenborough, England
@virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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maddiemcgowan
(@maddiemcgowan) reported
@virginmedia Having known this is a house that hasn’t had virgin broadband before we ordered… you have now decided you can’t install it for some mysterious reason. Not remotely clear. Appalling customer service. We feel trapped in a contract with you and now can’t go elsewhere either .
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michael Briggs
(@Lucksk1) reported
@virginmedia Unfortunately I don’t think so as they did not Realy understand the issue
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Mavis Maxwell-Donkor
(@MMD_PR) reported
@virginmedia You are very aware of the issue. 6 days!! You are paid on time and this is the service I am receiving!! Now I am being passed from dept to dept. Say you can't fix the issue. Stop this pass the parcel service. #refund
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Z3E
(@zonethreeeast) reported
What a moment for @virginmedia to slow to 1/10th the speed I pay for #eng #ENGUSA #WorldCup
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Daniel Fuller
(@DanielF83708395) reported
@virginmedia Multiple times and no, it doesn't work. It's a hub 3. It's awful.
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Daniel Fuller
(@DanielF83708395) reported
@virginmedia When this happened before they advised I reboot it. Then it works sometimes, then it continues. I've read online about numerous issues with the hub 3 like this.
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hsacsrednu
(@unders1989) reported
@virginmedia what do I have to do to actually get an issue resolved? Not internet for 2 days. All your helpline does is direct you to app WHICH WILL NOT LOG IN. USELSS
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Lauren T
(@applejuicesnap) reported
@virginmedia I moved in September and my install date has been pushed back every two weeks since, now due to be 15/12. Nobody seems to have any answers or able to explain the problem. Is there a specific team who can help?! Customer service not been helpful.
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hsacsrednu
(@unders1989) reported
@virginmedia Phoned up. Automated service checked connectivity. No connection. There is a wire and hardwire issue but have no way of letting you know. Flashing green light. Need an engineer
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Joe & Donna
(@DJLiving_) reported
Very disappointed with @virginmedia We picked broadband & tv with plenty of channels and btsport. After some installation issues we got it all sorted but NOT THE DEAL WE REQUESTED. A number of WhatsApp messages and have gotten no where #annoyed #disgustingcustomerservice