Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Rochester, Maidstone, Royal Tunbridge Wells, Chatham, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Internet | |
| Rochester |
Internet | |
| Maidstone |
TV | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
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MNovius
(@MarcusNovius) reported
from
Royal Tunbridge Wells, England
@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Pink Spaghetti PA Services Maidstone & S/Bourne
(@PinkSpag_Emily) reported
from
Sittingbourne, England
@virginmedia Morning! Still bad but worse on certain channels 😩
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joany Hillbilly
(@joanyhillbilly) reported
@virginmedia we pay £158 per month and customer service is still useless 😡 Time for a change I think - over to you @skytv ?
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Andrew Lemon 🍋
(@_lemon) reported
@MMufake @virginmedia Junk em as soon as u can pal, terrible company/service!
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Mindeee
(@MMufake) reported
@_lemon @virginmedia yes we know... 70-110 a month for 500down and 30up, some days best we get is 0.02 down and 0 up... and when internet speeds are ok, the connection stability is a joke, for the past entire year terrible connection problems
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Elecsmart Electricians Ltd
(@elecsmartuk) reported
@virginmedia It’s a shame and I’m still non the wiser if it’s cancelled fully. You guys keep putting the phone down, I’ve been calm I’ve not shouted at anyone but it’s like the blind leading the blind. Sorry they would of done a better job!
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Marc Bates #FBPE #Woke 🏳️🌈🇪🇺🇬🇧
(@marcbatez) reported
@virginmedia funny that you think you can insist on a 30 day cancellation period WHEN YOU ARE NOT PROVIDING ANY SERVICE FOR AT LEAST (your estimate) 6 DAYS #ServiceFail #VirginMediaFail
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aka James Bond
(@FeelitWorking) reported
@itvMLshow @MartinSLewis Recommended some good 4G/5G Broadband services. The need to be tied to phone lines and coax is outdated for many home users. We don't want it now, but companies are slow to react. Any decent 4G/5G broadband services about??? I'm ditching @virginmedia soon due to excessive cost
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Ptolemy
(@Ptolemy_band) reported
@virginmedia What is going on with the service in Belfast? I’m paying for 200mg and had no internet the whole day! No customer service in the evenings and chat bots are useless
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moist granny
(@Themoistgranny) reported
@virginmedia How about can you fix your ******* **** broadband and actually do your job you flubby *****
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Carlos Outeiral
(@c_outeiral) reported
Hi @virginmedia! It appears your "Register" page for MyVirginMedia is broken (and it has been for several days)
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Carly // Project HB
(@Project_HB_) reported
@virginmedia I don’t know if my complaint has been raised - I asked your colleague to clarify it, and if he could guarantee the next (wrong) engineer visit has been cancelled - and he sighed at me, said “one moment please” and hung up on me. Can you even believe that’s your customer service?!