Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Maidstone, Chatham, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
West Malling	Total Blackout	2 days ago
Maidstone	Internet	2 days ago
Chatham	TV	2 days ago
Chatham	Internet	4 days ago
Chatham	Internet	5 days ago
Gillingham	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Rohan Seal (@Rohanseal221B) reported 46 seconds ago from Maidstone, England

  @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

• 
  Sue Groves MBE (@SUEG46) reported 3 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  SatansLittleGirl🔮 (@lillyelizax) reported 9 minutes ago from Gillingham, England

  @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

• 
  Richard Stanley (@RichAlStanley) reported 12 minutes ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  ⚒Mark Sands⚒ (@marksands69) reported 12 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  Steve Anderson (@SteveyA_18) reported 13 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  Troy Williams (@troyaaron) reported 14 minutes ago from Sittingbourne, England

  @virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.

• 
  Onearmedjohn (@onearmedjohn) reported 15 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Ella (@helloellaxo) reported 17 minutes ago from Maidstone, England

  @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

• 
  Sean McDonald (@SeanM_ODP) reported 19 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Michael Carter (@Michael69078135) reported 20 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Onearmedjohn (@onearmedjohn) reported 20 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Dave Jones (@davemole85) reported 23 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 28 minutes ago from Maidstone, England

  @virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.

• 
  Rob Strudwick (@mrbison66) reported 29 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

• 
  Elise 💉💉💉💉 (@elise_john85) reported 35 minutes ago from Maidstone, England

  @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

• 
  Steve Roots (@SteveRoots1) reported 38 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

• 
  Scott Wickham (@Scott_Wic) reported 44 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  Russ Collard (@RussCollard1) reported 59 minutes ago from Royal Tunbridge Wells, England

  @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

• 
  Dave Jones (@davemole85) reported 60 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 6 minutes ago

  My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

• 
  Mo (@MrsPeebs208) reported 7 minutes ago

  @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

• 
  Chris Richards (@rocky_115) reported 9 minutes ago

  @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv

• 
  Vicky Leigh (@vickiferris) reported 13 minutes ago

  Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

• 
  Stevy Martin (@_inexcelsisdeo) reported 13 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  OhJxkeyy (@PxntherBlxck) reported 16 minutes ago

  @virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company

• 
  Simon Beals (@SimonBeals2) reported 16 minutes ago

  @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

• 
  Memia S (@memia) reported 18 minutes ago

  @virginmedia this is absolutely disgusting service, for the amount money we pay for Internet packages. The internet has been down for the last 2days and I’m tired of getting the same robotic answers as to y its not working. People are working from home and need Internet services!

• 
  Crafty (@ACraftyOne) reported 25 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  Kirsty ✨ (@Kirsty__x3) reported 27 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working