Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME16 and ME17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 01/13/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge, Chatham, Rochester, Gillingham, Snodland and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomTonbridge Phone
United KingdomChatham Internet
United KingdomMaidstone Wi-fi
United KingdomTonbridge Internet

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia no tv but according to the service status we have no problem here. ME10 area.

  • akscotton Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England

    @virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!

  • AnnHepper Ann Hepper (@AnnHepper) reported from Aylesford, England

    @virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • southborosweep Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England

    @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

  • Matt_Goss Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England

    @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie95324035 Natalie Ogden (@Natalie95324035) reported

    What **** service I’m paying full Wack for @virginmedia while my toddler is off seriously ill I’ve had no tv all day with out any notification or warnings!!!! **** service! Appalling!

  • LaurenSTompkins Lauren Tompkins (@LaurenSTompkins) reported

    @virginmedia Still having issues in BH2 Dorset! Still having error code C217

  • bernardtrice betarice (@bernardtrice) reported

    @Mike_J_Bradley @virginmedia @sue_ambler Customer service is rubbish

  • Ann47Julie Julie.Ann47 🌄🌑 (@Ann47Julie) reported

    @virginmedia Keeps coming up on mine that there's a connection problem everything is plugged in,just can't get on demand services

  • saraht7002 Sarah Aizlewood 🦄🦄 (@saraht7002) reported

    @virginmedia Still not working properly, total joke today

  • DeviousPL PL84 (@DeviousPL) reported

    @virginmedia An issue now? Or for the last few years?

  • URoger88888 UncleRoger88888 (@URoger88888) reported

    @virginmedia patchy football picture though. Also seeing the Network Availability (C133) error msg in Peterborough still

  • Honeybadgercfc Chelsea Monster Sound ⭐️⭐️ (@Honeybadgercfc) reported

    @virginmedia make our services you work, shouldn’t have to keep tweeting about your crap services which we pay a fortune for

  • pgr3master Asa (@pgr3master) reported

    @johnbar46017653 @virginmedia If nothing can connect wired or wireless to the hub, restarting the hub should fix it

  • WalesAtTheUN Wales@TheUnitedNations (@WalesAtTheUN) reported

    @virginmedia Er your internet not work now 🤔 what kind of cowboy operation are you running? Youve had all day to fix this 'outage' 😡 how much will you be reimbursing the millions of people inconvienced by this inexplicable day long shambles? Suspect this fiasco will cost you an arm & a leg