Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 02/15/2026 03:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Tonbridge, Gravesend, Gillingham, Chatham, Maidstone and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomTonbridge Wi-fi
United KingdomGravesend Internet
United KingdomGillingham Internet
United KingdomGravesend Internet
United KingdomChatham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • AnnHepper Ann Hepper (@AnnHepper) reported from Aylesford, England

    @virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia no tv but according to the service status we have no problem here. ME10 area.

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

  • Matt_Goss Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England

    @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month

  • southborosweep Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England

    @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

  • akscotton Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England

    @virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_heath Dave Heath (@dave_heath) reported

    You'd think text chat would help language barriers with @virginmedia upgrade team. Sadly it simply has made it worse. Can I please speak to a person?

  • philscully 𝗣S. (@philscully) reported

    @virginmedia This is literally what i explained we have been told to for a year now. It clearly isnt fixing the problem... So... no... Next suggestion...

  • hayleyandandy hayleyandandy (@hayleyandandy) reported

    @virginmedia No I can't do that, it just says to call you or use chat, I can't add or change my package online at all, I have never been able to.

  • nikkirider84 Nikki Rider (@nikkirider84) reported

    @virginmedia Could you send me an email address for more in-depth support as I cannot call anyone obviously

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia @martinhales99 150 down min pc down man say

  • SilvesterLuke Luke Silvester (@SilvesterLuke) reported

    @virginmedia 150 u can t get thouth to the team at min cuz pcs are down lest 4pm men say on the phone

  • eliciaedwards18 elicia edwards (@eliciaedwards18) reported

    @virginmedia day 5 of no internet. That’s 5days of no income! A whole weeks wages lost! Cannot get through to anyone to fix the Issue. This is not good enough. Please contact me to fix the problem. I have kids to feed and how do you expect this to happen when I can’t even work!

  • Dazz285 Dazz285 (@Dazz285) reported

    @virginmedia Customer services

  • Georgie99977200 Georgie (@Georgie99977200) reported

    @virginmedia how am I supposed to get in touch to end my contract? Have called customer service 5 x, told to call another number which hangs up on me, tried live chat was 'on hold' for 5 hours no response. DISGRACEFUL. Help please

  • CMURS44AFC Col (@CMURS44AFC) reported

    @hinton1789 @virginmedia Been waiting for a response for 14 hrs. Unable to contact anyone on help lines or web pages. Service is beyond poor with this company.