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Virgin Media outages and service status in Maidstone, England

No problems detected

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 29, 7:41 PM GMT+1.
  • 64% TV (64%)
  • 21% Internet (21%)
  • 11% Wi-fi (11%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 and ME14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, West Malling, Maidstone, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.

CityProblem TypeReport Time
Chatham Internet 2 days ago
West Malling Total Blackout 6 days ago
Maidstone Internet 7 days ago
Chatham TV 7 days ago

Nearby cities with recent reports

Chatham

2 recent signals

2 days ago
West Malling

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • jooz282
    Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    @virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • Twiterteroo
    Twiterteroo (@Twiterteroo) reported from Gillingham, England

    @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

  • InfoCollards
    Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England

    @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • SUEG46
    Sue Groves MBE (@SUEG46) reported from Rochester, England

    @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

  • SteveRoots1
    Steve Roots (@SteveRoots1) reported from Royal Tunbridge Wells, England

    @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • hungoverdrawn
    Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • RussCollard1
    Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England

    @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

  • troyaaron
    Troy Williams (@troyaaron) reported from Sittingbourne, England

    @virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.

  • marksands69
    ⚒Mark Sands⚒ (@marksands69) reported from Rainham, England

    Anyone still having broadband issues with @virginmedia

  • HeyYouItsCorrie
    HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

  • moleyfozz
    paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Tonbridge, England

    @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gbarch1
    megb (@Gbarch1) reported

    @virginmedia Our service has been down since 10pm Thursday 28th. Latest updates keep pushing reconnection forward to latest info: 1st June 12pm. What on earth are you doing? Clearly not working on Friday-Sunday. Replies have dried up and your Whatsapp is disabled. We pay £123 pm

  • Lord_Arse
    Lord Arse! (@Lord_Arse) reported

    @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.

  • R111_Gaz
    Gaz (@R111_Gaz) reported

    @palmertrees @Amy_90_x Well, yes, just like people pay for Sky et al. Point is, its normally an extra fee channel, but not this afternoon, any Virgin Media customer can have it.

  • DrBaalt
    ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported

    @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

  • MattyBeer
    Matt Beer (@MattyBeer) reported

    @markenello @virginmedia Seriously mate if its broadband and you can swap to another cable provider do it. And I'm not talking about a big name. We had full fibre installed in street and I jumped to an unknown, did some quick research on them and it was the best decision ever, night and day service.

  • kkitkat_exe
    spidella's kitkat🍫 || exams (@kkitkat_exe) reported

    @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

  • DavidVaughan5
    Wirtz machine (@DavidVaughan5) reported

    @virginmedia Its ok I've managed to fix the issue, it was down to low frequency. Thanks its all sorted now.

  • markrmifsud
    markrmifsud (@markrmifsud) reported

    Thank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service

  • Conquistadur
    RR (@Conquistadur) reported

    @OliverGMcManus @virginmedia Just leave them they'll never get the money of you anyhow, and there's no way they can stop you leaving. Just sign up with a new company that will come to your house and install an order with no problems.. you are already disconnected, so there's nothing they can do.

  • rpd_pacer
    RPD Pacer (@rpd_pacer) reported

    @Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄