Virgin Media outages and service status in Maidstone, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Maidstone, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 22, 6:06 PM GMT+1.
- TV (61%)
- Internet (21%)
- Wi-fi (18%)
The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 , ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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TV | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Darren Young ๐บ (@Just_Daz_Young) reported from Gillingham, England@virginmedia My tariff is going up from ยฃ72ish to ยฃ108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog
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Jane Exon (@ExonJane) reported from Maidstone, England@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly Iโm contacted! Could we please talk please
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jordan (@wharfyoung) reported from Wateringbury, England@virginmedia Oh now this is the clincher, I canโt make a complaint online because the account has been disconnected. So when I login it tells me I donโt have access to that page. Itโs almost like VM donโt want disgruntled former customers tearing them a new backside in their complaints.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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South East Timber & Damp (@SETimberDamp) reported from Maidstone, EnglandHanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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Elise ๐๐๐๐ (@elise_john85) reported from Maidstone, England@virginmedia The billing address is incorrect though. Your donโt supply the service to the address on the bills
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
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Sharon Cooper (@vamplady35) reported from Gillingham, England@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
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Elise ๐๐๐๐ (@elise_john85) reported from Maidstone, England@virginmedia Can you tell me how to correct the address on my own! Apparently itโs been incorrect for the 4 years weโve had your service!
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Dope Old Person ๐ ๐ณ๐ฆ (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently
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Antony Collett (@heyitsant) reported from Maidstone, EnglandHey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Elise (@elise_john85) reported from Maidstone, EnglandAwesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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Rochester Boy. ๐ฌ๐ง๐ฌ๐ง๐ฌ๐ง (@polhilljim) reported from Rochester, England@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Twiterteroo (@Twiterteroo) reported from Gillingham, England@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldnโt deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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Elise ๐๐๐๐ (@elise_john85) reported from Maidstone, England@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Collards Upholstery London Limited (@InfoCollards) reported from Royal Tunbridge Wells, England@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
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โMark Sandsโ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Holeshot BMX (@HoleshotBMX) reported@Benleo @virginmedia Glad Iโll never be using Virgin media
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Barbs โ๏ธ๐ซง๐ฉต (@BarbaraGalqmhs) reported@Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!
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Dylan Brown (@DillB1976) reported@virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.
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Teresa ๐ (@Terristarfish) reported@Benleo We left @virginmedia as they had such poor customer service!
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Dylan Brown (@DillB1976) reported@virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue
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TraderPaulAI โฟ (@TraderPaulFX) reported@CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!
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Ollyp3 (@ollyp3) reported@Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling
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Official IPTV France ๐จ๐ต๐บ (@MTwice5640) reported@RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available
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Tom Fahy (@MojoTomSpring) reported@SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. thatโs what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability
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Mia (@LondonMum2025) reported@Benleo @virginmedia Iโm having the same issues with them