Virgin Media outages and service status in Maidstone, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 7, 8:09 PM GMT+1.
- Internet (55%)
- Wi-fi (27%)
- Total Blackout (18%)
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge
|
Wi-fi | 2 days ago |
|
Royal Tunbridge Wells
|
Wi-fi | 3 days ago |
|
Maidstone
|
Total Blackout | 5 days ago |
|
Royal Tunbridge Wells
|
Internet | 8 days ago |
|
Maidstone
|
Internet | 11 days ago |
|
Tonbridge
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England@virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!
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Ann Hepper (@AnnHepper) reported from Ditton, England@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, EnglandI cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia the worst customer service ever!!
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Sam (@_SamButler) reported from Rochester, England@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia has the shittest broadband and customer service in the world!!!
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Ann Hepper (@AnnHepper) reported from Aylesford, England@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandVirgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Matt Goss 🇬🇧🇪🇺🏳️🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, EnglandVirgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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adedeji adebayo (@kanur1) reported from Maidstone, England@virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated
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Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄
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Jackie highsted (@HighstedJackie) reported from Tonbridge, England@virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Az Zahid (@AzZahid6) reported@virginmedia absolutely crap service crap customer service. Can’t get through to a human. I hate virgin media rn
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Kim Jones (@Kimsfeatures) reported@virginmedia it’s impossible to talk to a customer advisor. Instead I’m taken through options which don’t answer my question. My internet is down and I want to speak to someone about it. What number will get me through to a person
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Cadmus (@Geraint_1966) reported@virginmedia TS26 Internet down again, CCTV down, alexa down, smart home lighting down, usual "we're Sorry " crap on service status, no indication when you will fix it, what a bloody shitshow of a company.
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gerardmcswiney (@Gmcswineyyy) reported@virginmedia There was an outage in my area it's now working .
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NiKA TORi (@nikamusik) reported@virginmedia I appreciate ur polite template-reply. Yet the fix date moved once again (9 days!) We need 2 know what exactly happened & what r u doing in great detail to fix it. I’ve lost a major contract due to this disruption & I’m not alone experienced loss of earnings. GET IT TOGETHER, pls
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Scott (@Smhumm) reportedHey @virginmedia my remote's voice control isn't working and hasn't been for a few days. Tried doing an online chat but it won't connect to an agent. Can you help?
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Ann West (@AnnWest84) reported@virginmedia Yes, the same as the app - estimated fix is tomorrow?! I wfh so that's going cause me a huge problem
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Caroline (@Carolin73725846) reported@virginmedia my Internet is gone - killinarden area D24 since lunchtime today.. nothing on the outages checker. Is there an outage?
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Graham Long (@Grahamthecabbie) reported@virginmedia just checked my bank account and you’ve helped yourselves to £186 for no reason or at least without explanation! Going to cancel my contract and elsewhere. Disgraceful!
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Steiner #RejoinEU 🇪🇺 (@Graz_Jakomini) reportedDoes anyone know of a Network provider that is more impossible to deal with than ******** awful Virginmedia? They are a bunch of self righteous ***** that are impossible to deal with.