Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 02/15/2026 16:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Tonbridge, Gravesend, Gillingham, Chatham, Maidstone and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomTonbridge Wi-fi
United KingdomGravesend Internet
United KingdomGillingham Internet
United KingdomGravesend Internet
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rosemariee_ Rosie Parsons 🎀👓 (@rosemariee_) reported

    @livvy_dixon @virginmedia Honestly mine is SO slow it’s a joke. I spend most of my time at home using my phone data instead of my WiFi 🤯

  • PaulGreig1969 Paul Greig (@PaulGreig1969) reported

    WiFi gone again. @virginmedia you are a bag of ****. It's lucky you don't own the electric cable supplying my house, or I would have gone on a quest for fire by now.

  • JoBoakes Jo (@JoBoakes) reported

    @virginmedia Broadband non existent. Just been cut off by customer services when putting me on hold and now apparently you’re closed when I call you back. This needs resolving ASAP

  • jaison88984609 jaison (@jaison88984609) reported

    @virginmedia @virginmedia Do apologize for the late reply. I had no option but to shout out.. I tried all the mediums that i know to reach out to you. No luck.. if possible please ask one your customer services to contact us via phone or email to discuss the issues.

  • 69spat Suraj Patel (@69spat) reported

    @virginmedia internet has been down in the sm2 area for 24 hours. Apparently it should have been fixed at 4pm, then 6pm and now it says the following day at 4pm. Seriously? People are working from home and need a reliable internet connection - outages all week are unacceptable!

  • idavit Dave Ramage (@idavit) reported

    Good old rag time service again from my favourite isp Virginmedia

  • AteeqeB Ateeqe Bhatti (@AteeqeB) reported

    @virginmedia We had no feedback or contact at all. Text option was chosen but we received nothing . After no service for 24 hours , we called on Friday . The lady did not believe us ... customer service has been horrendous. Please contact me for more as I have a lot more to say !

  • lisajmilnes Lisa Milnes (@lisajmilnes) reported

    @virginmedia what is going on in South London. Thousands of us have had no service since Thursday morning. You can you release a statement please?

  • Clarty81 Clarty81 (@Clarty81) reported

    @virginmedia omg wot are u doing to my Brain this underground Humming hitting a high pitch, all week the vans av been at these dumb stupid placed BTW box's YOU'VE DUG UP THE SIDE OF MY HOUSE MORE I cannot believe how much your company is affecting my head the noise & my house

  • luke_roo Roo Rider Luke (@luke_roo) reported

    @virginmedia @ViviennePearso3 You could also target directors of the company or senior managers through dark web social programming if you’re sick of getting pushed through bullshit customer complaints services. Many advertise themselves on Linked in, not totally legal but very efficient.