Virgin Media outages and service status in Maidstone, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 7, 8:09 PM GMT+1.
- Internet (55%)
- Wi-fi (27%)
- Total Blackout (18%)
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge
|
Wi-fi | 1 day ago |
|
Royal Tunbridge Wells
|
Wi-fi | 3 days ago |
|
Maidstone
|
Total Blackout | 4 days ago |
|
Royal Tunbridge Wells
|
Internet | 7 days ago |
|
Maidstone
|
Internet | 10 days ago |
|
Tonbridge
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Len (@therealims) reported from Rochester, England@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Robert Bailey (@Bunglebob66) reported from Rochester, EnglandJust been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Simon Chapman (@_SimonChapman) reported from Rochester, England@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
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Robert Bailey (@Bunglebob66) reported from Rochester, England@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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William (@VirtualWill101) reported from Tonbridge, EnglandNo internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Chris Tring (@drongo123uk) reported from Gillingham, England@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia It's back now but would like a credit for the outage!
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Aaron (@HazardOnTrack) reported from Rochester, England@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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graham wilson (@dankennik) reported from Leybourne, England@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, EnglandGot through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Jo Humphrey (@JJhumpy) reported from Maidstone, England@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Robert Bailey (@Bunglebob66) reported from Rochester, England@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Ashley Snowdon (@sudoash) reported from Gillingham, England@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Mark Gould (@yiddo71) reported from Rochester, EnglandUseless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edward swift (@Ed_Swift) reported@virginmedia Bounce rather not cancel.
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mb (@mb_gohard) reported@virginmedia fix ur ******* network
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Alan Dobson (@dobbo101) reported@virginmedia So another call with a hour long wait to then get cut off again is the best you can offer. And how do I discuss my complaint with someone, if it’s nit to much to ask?
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Edward swift (@Ed_Swift) reported@virginmedia No, as anytime I raise a complaint, your company ignore it until I chase and chase. Your 28 days came and went so maybe I should just cancel my direct debit as it’s an I correct billing complaint?
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James (@jibhibcrm) reported@virginmedia To be quite frank, whatever is causing the issue, this should have been rectified by now. It’s been 10 days so far, come your new estimated completion date it will have been 17 days. No doubt you’ll push it back again , and again, and again. Continued...
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Will (@JesterinBlack) reported@virginmedia Also as a heads up to fellow VM customers whom are having issues, you have to log in online and click a part to claim a refund regarding outage; the regulator had declared it is supposed to be done automatically but VM has changed the process 1/2
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Anna Brady (@bradyanna) reportedHere we go again. Terrible service from @virginmedia you are a disgrace and I cannot wait to get out of my contract with you. I am telling everyone I know not to go with you
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Lechampion (@Lechamp24131474) reported@virginmedia @xcsuhayla How about you compensate us who are suffering despite paying YOU guys monthly ridiculous money to provide a service where you can't even give us tv or Internet.
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James (@jibhibcrm) reported@virginmedia So I’m just left here hoping and praying you’ll find the source? What steps have already been taken to identify the issue? I’ve not seen anyone attend any addresses nor the cabinet on my street. Have you tried working with customers to find the source of the issue? 1/2
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Court✨ (@courttttxxo) reported from Avonmouth, EnglandHonestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback