Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Longfield, Maidstone, West Malling, Tonbridge, Rochester, Chatham, Cranbrook, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Internet | |
| Maidstone |
Total Blackout | |
| West Malling |
Internet | |
| Tonbridge |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices
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Elise
(@elise_john85) reported
from
Maidstone, England
I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
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HeyYouItsCorrie (They/Them)
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Abi
(@AbiMuddiman) reported
from
Royal Tunbridge Wells, England
@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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SatansLittleGirl🔮
(@lillyelizax) reported
from
Gillingham, England
@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
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Elise
(@elise_john85) reported
from
Maidstone, England
@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kloot
(@TraderSimon) reported
@livingdaylite @virginmedia @vodafone As soon as I can ditch them I will. Been a loyal customer for 10 years and they really don't care.
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DBearIt
(@DBearIt1) reported
@HappyBombs @virginmedia Hope they fix it soon man
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Emma Bourke
(@Emmielou25) reported
@virginmedia I did this and said no issues but it couldn’t do a test when I went to next part. It’s back now. My sister who is local said hers went too. Hopefully it won’t go again. Thanks for getting back to me
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Sarah 🚩💚🤍❤️ #WearAMaskYouStupidBastards
(@sazmeister88) reported
@virginmedia yeah that doesn't work, when i click on live chat i get "404 Oh, ******. We can't find that page"
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Just Julian (G7PSF)💉💉💉💉 🏴🇮🇪🇵🇸
(@Scribemole) reported
@grumpyincambs @virginmedia You too eh? I spent half an hour this morning getting my account to work on my new phone to check the non-service status to find this out. Fuming.
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Dee
(@DeeByo) reported
@virginmedia What awful service we have received trying to switch. Switch was agreed and Virginia have totally messed it up . Cannot talk to a team leader for 72 hours absolutely disgusting
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mabintou
(@mabintou) reported
I think every single internet provider in the UK is terrible, @SkyUK was bad but clearly @virginmedia are trying to be even worse.
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Debbie Hodgins
(@dhodgins001) reported
@virginmedia I had a call from the complaints team Mon afternoon, they were going to contact Area field mgr and he'd call me back. No call received. I'm stressed, angry and appalled at such lack of support
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Ruhel
(@chonchol91) reported
Hi @Hyperoptic/ @virginmedia can you please hurry up and provide internet service in my area. I’m sick and tired of the **** service by @bt_uk!
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blessediyogun
(@youngfred01) reported
@jont @virginmedia .I had same issue few days ago and support did nothing to help Not until I was referred to @pry_fixx on Instagram who helped me out with my account