Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Maidstone, Chatham, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
West Malling	Total Blackout	11 hours ago
Maidstone	Internet	1 day ago
Chatham	TV	1 day ago
Chatham	Internet	3 days ago
Chatham	Internet	4 days ago
Gillingham	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Onearmedjohn (@onearmedjohn) reported 1 minute ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Sarah Bennett (@sarahhben) reported 4 minutes ago from Gillingham, England

  @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

• 
  Onearmedjohn (@onearmedjohn) reported 7 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  PCPresenter (@PcPresenter) reported 8 minutes ago from Maidstone, England

  @virginmedia Why is the #FuryWhyte fight not working?? I want compensation for this

• 
  Sharon Cooper (@vamplady35) reported 17 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  South East Timber & Damp (@SETimberDamp) reported 20 minutes ago from Maidstone, England

  Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

• 
  Antony Collett (@heyitsant) reported 23 minutes ago from Maidstone, England

  Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .

• 
  Mark Gould (@yiddo71) reported 26 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  Robert Bailey (@Bunglebob66) reported 27 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  Michael Buckley (@MikeBuckley2) reported 31 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Ashley Halliday (@TylerTowers) reported 32 minutes ago from Gillingham, England

  I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 37 minutes ago from Maidstone, England

  @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 38 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  Steve Roots (@SteveRoots1) reported 41 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 45 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Mark Gould (@yiddo71) reported 46 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  MNovius (@MarcusNovius) reported 51 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

• 
  Rob Strudwick (@mrbison66) reported 56 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

• 
  Russ Collard (@RussCollard1) reported 59 minutes ago from Royal Tunbridge Wells, England

  @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

• 
  Elise (@elise_john85) reported 59 minutes ago from Maidstone, England

  I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Chaka Finchos 🐏 (@DJChakaFinchos) reported 4 minutes ago

  So glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.

• 
  Charlotte Riggio (@MsLiberty1776US) reported 4 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  jamie (@JMRGBY_) reported 6 minutes ago

  @MICHAELEMERS0N @virginmedia It’s pathetic. What could have happened to warrant approximately 8 days before a fix can happen??

• 
  Tracey Russell (@TraceyR16154277) reported 9 minutes ago

  @rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 10 minutes ago

  @virginmedia Multiple random outages over 24 hours, and your virgin status page does not work properly. Should have stayed with BT in 2 years and had no outages. Regret joining virgin media , poor internet and poor technical support.

• 
  Richard (@xTHEDROIDx) reported 12 minutes ago

  @virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.

• 
  Louise Boxall (@Louiseboxall) reported 12 minutes ago

  @virginmedia My parents can’t watch their virgin media that they’re paying for because the picture is pixilated picture! Aparently they won’t even look into it unless the agree to the new 360! Disgraceful! So much for customer service!!

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 14 minutes ago

  @virginmedia Would appreciate it if the issue could be resolved considering we are paying for a service that is not working at the moment, thanks.

• 
  DÏE BLUE BARON (@duke_olaf) reported 15 minutes ago

  @virginmedia No service in the BS14 area Bristol at all

• 
  Kirsty ✨ (@Kirsty__x3) reported 16 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working