Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME16 and ME17.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 01/16/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge, Rochester, Gillingham, Snodland and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Wi-fi
United KingdomMaidstone Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomTonbridge Phone
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • LiamWren liammwren (@LiamWren) reported from Rochester, England

    Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • jamesmidgley14 Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia Look at the thread, it’s not me that’s not receiving your service!

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia @Virgin_Victoria @cyclingbetting What a useless response! It’s clearly across the country, your website is down so can’t check faults and no internet is down as well!

  • Scottmills101 Scott mills (@Scottmills101) reported from Hildenborough, England

    @virginmedia appreciate you are having staff issues. We have a box not working tried all the online suggestions. Then held for an hour on the helpline. What is the best way to get hold of you. Cheers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkoVan9 Mark Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MarkoVan9) reported

    @virginmedia Hi, no others seem to be fine in the area and your checker shows no issues. I reset the broadband (turned off) for over an hour on Friday and reset a couple of times sunday but even this morning it would work for a few seconds then crash.

  • motokybb Kyb (@motokybb) reported

    @virginmedia Its been going on for months the wifi barely hits anything above 2 bar and the signal is horrible

  • kevleigh153 kev leigh (@kevleigh153) reported

    @virginmedia Yh I do that and still unable to have a meeting via teams etc. Don’t worry though, I’ll make sure the DD goes through as usual despite unable to use the service

  • kchappell82 karl chappell (@kchappell82) reported

    @virginmedia Internet bin bad all weekend mt son data on his phone never works and customer service r no help at all

  • HoodLfg Hood (@HoodLfg) reported

    @virginmedia truing to cancel my virgin media plan and have been waiting for nearly a hour to talk to someone is there no easier way?

  • ElaineD32375493 Elaine♥️ (@ElaineD32375493) reported

    @virginmedia If you are lucky enough to speak to somebody you'll never get consistency what one phone operative tells you is possible is the complete opposite to what the next person tells you so it's constantly impossible to solve a problem

  • lauretten1109 Lauretten (@lauretten1109) reported

    @virginmedia Well I asked for somebody to come home and check, but the lady on the phone said it’s the area problem, so they don’t want to send anybody. about the issue: 2 flashing green lights, reboot: no changes. The register voice and lady keep saying that is a complex problem of the area

  • Ctrkr4xkc Manchester Born (@Ctrkr4xkc) reported

    @virginmedia The white light 💡 is on as soon as you plug it in . First time we had no service .

  • TsoySamson Samson Tsoy (@TsoySamson) reported

    @virginmedia @virginmedia your agent FAO HS stopped replying to emails sent by @pkkolesnikov and me. And the problem is not sorted. We are still charged £52.50 for no internet since the end of November (!)…

  • chris1892 chrisof1892 (@chris1892) reported

    @virginmedia But your service is not enjoyable when it goes down. It’s a regular occurrence that catch up is unavailable due to what I presume is connectivity issues.