Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 3 days ago |
|
Maidstone
|
Internet | 6 days ago |
|
Tonbridge
|
Internet | 6 days ago |
|
Rochester
|
TV | 14 days ago |
|
Rochester
|
TV | 14 days ago |
|
Rochester
|
TV | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Russell Lancaster (@Russlanc269) reported from Tonbridge, England@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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Mark Gould (@yiddo71) reported from Rochester, EnglandWhy is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Sarah Bennett (@sarahhben) reported from Gillingham, England@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Mark Gould (@yiddo71) reported from Rochester, England@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Elise (@elise_john85) reported from Maidstone, EnglandI do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Rob Strudwick (@mrbison66) reported from Tonbridge, England@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee danysz (@leedanysz) reported@virginmedia shocking service today. Been on chats, WhatsApp, voice class and still waiting for someone to respond to me.
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Kieran (@KieranNUFC_) reported@virginmedia 2nd time in 2 days internet has gone out, any sign of it being an outage again?
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Richard Bunkham (@RichardBunkham) reported@virginmedia Thank you for your response however no one has replied to me from customer services or the complaints team Will anyone ever solve my problems!!!???
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Mark Smith (@mcsmith973) reported@virginmedia Internet down twice within 10 days & over 24 hours to reconnect, never had this problem with plusnet!
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Nick Caldwell (@Nick_Caldwell1) reportedA million thanks to the utter incompetents @virginmedia for wiping out my 20+ yr old personal email account without a hint of notice or apology. Didn’t give a ****. Corporate, mercenary pricks. Good riddance. Zero chance of you flogging me anything ever again 🖕
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James Smith (@JamesRef8) reported@virginmedia just come back to your broadband service but unable to get into my account as it’s “closed” could you help please
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Manc-Lassie (@iwasbornin66) reported@virginmedia No I am happy to receive calls but I dont like having the phone put down on me when i say that I dont want to add anything extra to the package
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Farrendahl (@farrendahl) reportedThe fact that the @virginmedia service outage page is not working is slightly comical. And completely on brand as our service has gone down YET again. In an average month I think we get 4 days worth of uninterrupted service
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Gabe mc auley (@Gabemcauley) reported@virginmedia @markg257 Same here, service goes down for a period then come back on after a while, so frustrating, in Belfast by the way
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pinapple express (@tommydckfingr) reported@virginmedia hi I was wondering if there are other places that are down? My post code is TS20. My hub3 base light has been flashing green for an hour now!