Virgin Media outages and service status in Maidstone, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (57%)
- Wi-fi (29%)
- Total Blackout (14%)
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham
|
Internet | 8 days ago |
|
Tonbridge
|
Wi-fi | 16 days ago |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported from Sittingbourne, England@virginmedia Morning! Still bad but worse on certain channels 😩
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
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South East Timber & Damp (@SETimberDamp) reported from Maidstone, EnglandHanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
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mark longhurst (@scholes1976) reported from Snodland, England@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
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SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
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Michael Carter (@Michael69078135) reported from Maidstone, EnglandVIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Michael Jones (@mikej2504) reported from Walderslade, England@virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected
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Mark Gould (@yiddo71) reported from Rochester, England@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England@virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?
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paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandPoor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Chew (@SusanChew5) reported@virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?
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Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
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mancs boi (@DjmarkieT) reported@virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!
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Monique Bissell (@Neek49) reported@entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.
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Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
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Ninzolow (@Ninzolow) reported@nib95_ You bought or sourced a MESH now? 👀 Also the bad news with youFibre is there becoming a part of Virgin Media should the deal be approved (Subsidary of the Netomnia Group) 🫠
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entrustTMF (@entrustTMF) reported@status_is_down Yes, @virginmedia broadband is down for me currently. Been down nearly all day now
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Irvine sparrow (@IrvineSparrow) reported@virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!
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MW 🏳️🌈 #gay #florist #lovetocook (@markbwwelford) reported@virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.
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A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported@ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.