Virgin Media Outage in Maidstone, Kent, England

@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

@virginmedia the worst customer service ever!!

@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

@virginmedia no tv but according to the service status we have no problem here. ME10 area.

@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.

@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.

40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

@virginmedia What a load of bollox phone sends to same place it’s all shit

I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

It's not a bad service, it's just you need to restart your @virginmedia router a few times a day - it's a shame their "engineers" aren't that technically minded, and don't know much about networks. #internetfail #virginmedia

Looks like @virginmedia is down again just in case anyone is wondering.

@virginmedia my Internet connection down wtf

@virginmedia My internet is hard wired so not a wifi issue. Been advised several different 'problems' however I feel just excuses. New box sent and boosters, engineer was great and spent ages trying to resolve. Internet just drops out, so loose connection in middle of work and meetings.

@virginmedia Dissatisfied ex-customer. Still liable for paying several months of a rolling Virgin mobile monthly phone contract despite it being UNUSED for 99.99% of those months. Disappointed at the lack of flexibility during these times.

@virginmedia please can someone help in relation to replacing router urgently for a vulnerable adult!!!

@virginmedia No known issues

@VirginMediaIE @virginmedia @ThirteenPillars My virgin media box is not working at all, in Galway City. Have checked all cables, nothing worked

@virginmedia No due to my laptop not working

@virginmedia I have been trying to get in touch. The website offers me nothing as it keeps saying oops. Can you help please.