Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Tonbridge, Chatham, Maidstone, Rochester, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Wi-fi | |
| Tonbridge |
Phone | |
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I have the latest hub and the light flashes on the front when I lose signal
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Wale Gates 🇳🇬🇬🇧
(@walegates) reported
from
Rochester, England
Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia this is getting a right joke now no one wants to help us and tell us when we will be getting our service back #superslow
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia I'm a customer in the Medway area we have not had any service for over 30hrs now this is disgusting
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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Ray Stower
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BeeBee 🐝🐝
(@BeeCycling) reported
@virginmedia I got that sorted out through the WhatsApp service, thank you. But I still think this is something that I should be able to do on your website.
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Neil Wilson
(@NeilWilzon) reported
@virginmedia @virginhelp @Binnie0168 Tell me about it. Its becoming more and more often. Poor service.
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Chloe webster
(@chloewebster90) reported
@virginmedia pkease could you let me know how long it takes for someone to come back to you in regards to a complaint made as it was made on the the 21st Feb and still waiting
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Molly Lyon
(@molly_lyon) reported
@virginmedia I can make myself available sure! Tell me how to access this chat service please?
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tracy heaford
(@StormHeaford) reported
@virginmedia This is the 7th one in past 3 months. Its getting really inconvenient not to say costly when you pay for a service you dont receive. Then they want to charge me £25 to change landline number. Joke !
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Leah
(@moonflumps) reported
@virginmedia Internet in Stillorgan down for 2 hours. When will it be fixed?
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S. D. Onyango 💙 🖤🤎RNatlarge #ProtectNurse
(@SDonatta) reported
@virginmedia The link is telling me there are no issues while 150 tells me there is an issue that you have been working hard at for hours to resolve! I know there are issues because it's @EE to the rescue at this stage
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Michael Curran
(@true_tim) reported
@virginmedia Still on call(yup really) but will be going to bed as nightshift. I’ll let you know if solution reached whenever I get off call
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Chris Nelson
(@Christo49045229) reported
To anyone thinking of signing up with @virginmedia, don't bother. A month, three missed installation dates, awful customer service (including being hung up on three times and disconnected several more), and no compensation for inconvenience. Total shambles.
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Beth ******
(@BethNutter) reported
@virginmedia have the worst customer service. You have billed me incorrectly and I’ve now been waiting 5 hours for a solution.