Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Maidstone, Royal Tunbridge Wells, Rochester, Tonbridge, Marden, and West Malling.

City	Problem Type	Report Time
Chatham	Wi-fi	4 days ago
Gillingham	Internet	5 days ago
Maidstone	Total Blackout	7 days ago
Royal Tunbridge Wells	Internet	7 days ago
Gillingham	Internet	11 days ago
Chatham	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Mark Gould (@yiddo71) reported 15 seconds ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  South East Timber & Damp (@SETimberDamp) reported 4 minutes ago from Maidstone, England

  Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

• 
  ⚒Mark Sands⚒ (@marksands69) reported 9 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 15 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Michael Jones (@mikej2504) reported 16 minutes ago from Walderslade, England

  @virginmedia When I am advised by City Fibre when the service is going live I will then choose an alternative supplier all of which will be cheaper than Virgin and then advise when I would want your service disconnected

• 
  Gingerbread Man (@bigben9696) reported 20 minutes ago from Rainham, England

  @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

• 
  Sam #GSBOUT (@_SamButler) reported 22 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  Onearmedjohn (@onearmedjohn) reported 23 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 24 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  Darren Young 📺 (@Just_Daz_Young) reported 27 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Elise 💉💉💉💉 (@elise_john85) reported 28 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  Jane Exon (@ExonJane) reported 32 minutes ago from Maidstone, England

  @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 35 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  caroline auckland (@callyauckland) reported 36 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.

• 
  Sharon Cooper (@vamplady35) reported 42 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Steve Anderson (@SteveyA_18) reported 43 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  MNovius (@MarcusNovius) reported 48 minutes ago from Tonbridge, England

  @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 53 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Robert Bailey (@Bunglebob66) reported 58 minutes ago from Rochester, England

  @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

• 
  Julie McCarthy (@jooz282) reported 59 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jambo (@The_real_Jambo_) reported 2 minutes ago

  @CliveR39 @virginmedia @Ofcom I lost tv service before the world cup started for 16 days, I was told I would recieve automatic compensation but didnt recieve any discount, had to raise a complaint and they told me they would offer £20 as goodwill gesture because I didn't have total loss of service.

• 
  CliveR (@CliveR39) reported 3 minutes ago

  @virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!

• 
  Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported 4 minutes ago

  @virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!

• 
  Jon H (@JonHar1985) reported 7 minutes ago

  @virginmedia Haha there is zero point. I’ve got 2 complaints ongoing due to how crap you’ve become. Really love I’m ******* for like another 18 months. Absolute top tier service you bunch of jokers

• 
  Dazzlar (@Happyowl365) reported 7 minutes ago

  @virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡

• 
  Jebsy (@Jebsy40) reported 10 minutes ago

  @colinmufc2 I have been kept on hold and passed around while trying to cancel out of contract services by peoole who don't understand that others have principles and can do without or pay more for better service. Some people just want change @VirginMedia, not 50 minutes of bs and retentions.

• 
  doozerlyn (@doozerlyn) reported 14 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  Krystle (@vdaybabygirl85) reported 16 minutes ago

  @virginmedia Imagine for weeks upon weeks your internet has not been working. Can't connect on chat as no data and WiFi not working. Ran out of data repeatedly and have had to top up eSims And U have the AUDACITY to say my services will be suspended for non payment. No thanks

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 17 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  Wolf of X (@WolfofX) reported 19 minutes ago

  In 2003, Stan Beaton lost his wife Ruby to cancer. But there was one small piece of her he could still hold onto. Her voice. Ruby had recorded the outgoing voicemail greeting on their home phone around 2001. After she died, Stan deliberately kept it. In the difficult years that followed, whenever he was feeling particularly low, he could pick up the phone and hear her voice again. He even avoided changing phone providers because he was afraid the recording might disappear. Then, in December 2014, it did. Technical work involving Virgin Media's voicemail system caused Ruby's recording to vanish. Stan was devastated. After protecting it for more than a decade, he believed the sound of his wife's voice was gone for good. When Virgin Media learned what the recording meant to him, a team of engineers began searching through their systems. They initially thought the chances of recovering it were extremely small. They searched for three days. Then they found it. In January 2015, BBC Radio Leeds was there as Stan heard the recovered recording for the first time. The moment Ruby's voice came through, he recognized her immediately. "That's her." Stan broke down in tears. He later described hearing her again as a "wonderful, wonderful sound." Virgin Media also gave him a permanent copy of the recording, so he would never have to rely on the voicemail system to keep it safe again. Ruby had recorded nothing extraordinary. It was simply an everyday greeting for their home telephone. Fourteen years later, that ordinary little recording had become something Stan thought he would never hear again.