Virgin Media Outage Report in Maidstone, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Royal Tunbridge Wells, Gillingham, Sheerness, Longfield, Maidstone, West Malling, Tonbridge, Chatham, Cranbrook and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Rochester |
TV | |
| Rochester |
TV | |
| Royal Tunbridge Wells |
Wi-fi | |
| Gillingham |
Phone | |
| Sheerness |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
-
Steve Anderson
(@SteveyA_18) reported
from
Royal Tunbridge Wells, England
@virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
-
SatansLittleGirl🔮
(@lillyelizax) reported
from
Gillingham, England
@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
-
Adam | Lewis
(@lewis_adam_) reported
from
Ditton, England
@virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠
-
Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
-
caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
Internet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?
-
Elise
(@elise_john85) reported
from
Maidstone, England
Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?
-
Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog
-
jordan
(@wharfyoung) reported
from
Wateringbury, England
@virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
-
South East Timber & Damp
(@SETimberDamp) reported
from
Maidstone, England
Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
-
🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@virginmedia is there internet issues in the Medway area?
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep
-
caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
@virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ahmed
(@ahmed81778152) reported
@virginmedia Today I cancel my contact I order new sky sim card
-
Lauren Towers
(@100voicess) reported
@virginmedia leaving people sat on chat when they're already upset about your ridiculous pricing is not the best way to retain a customer, assuming your agent has gone on lunch?
-
Danny Walker
(@Wa72279508Danny) reported
@virginmedia What a **** company virgin is. Still trying to harass me for money even though I’ve never had a service. Good luck to anyone signing up with this lot
-
Farooq
(@Bo552023) reported
@virginmedia Well, that's all good for you to say that it doesn't make a difference, but my experience tells otherwise. When customer service advisors give false names, one has to question their professionalism. Thank you for your time.
-
Ian Muirhead
(@ian_muirhead) reported
Going through the usual farce with @virginmedia now my broadband contract has ended. Taking hours to speak to anyone on the chat, then getting terrible offers that are far more expensive than published "new customer" deals. How exactly do they expect to keep you doing that?!
-
Hervé Gengler
(@HerveGengler) reported
@Matthewmarkey @virginmedia Thanks Matt 👍 I had a horrible experience with BT and packet loss that made online gaming impossible 😔
-
Adam Brooks
(@AdamMJBrooks) reported
@virginmedia #virginmedia Whatsapp help is the most appalling customer service experience I have ever had. Over 24 hours, losing connection and having to restart. Not reading my messages properly. Hopeless!
-
Lee Brooks
(@leemathewbrooks) reported
@virginmedia I've paid *again* this morning and still have no services. What on earth is going on? Speaking to someone on Live Chat who has no idea and is asking me to email addresses that don't even exist so could someone please jump on this and help?!
-
Ian Muirhead
(@ian_muirhead) reported
@virginmedia Yeah, but you won't though. You're just some *** paid to answer social media posts in a positive manner so it looks like Virgin actually have some customer service. I respect you for that! But it's unlikely that you can actually engage or influence anything about my issue really!
-
Michael Beck
(@Michael40145307) reported
@virginmedia Just off a call to Coco in the pre-installation team. Despite me asking him multiple times to cancel all services, he hung up on me as I wouldn't let him "educate me" as he so condescendingly put it. You don't half employ some imbeciles.