Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Tonbridge	Wi-fi	4 days ago
Royal Tunbridge Wells	Wi-fi	5 days ago
Maidstone	Total Blackout	7 days ago
Royal Tunbridge Wells	Internet	10 days ago
Maidstone	Internet	13 days ago
Tonbridge	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Mark O'Brien (@markandall) reported 2 minutes ago from Tonbridge, England

  @virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭

• 
  StevenHartleyonline (@StevenPHartley) reported 3 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

• 
  Steve Anderson (@SteveyA_18) reported 9 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  Elise 💉💉💉💉 (@elise_john85) reported 13 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  MNovius (@MarcusNovius) reported 17 minutes ago from Tonbridge, England

  @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

• 
  Mark Gould (@yiddo71) reported 18 minutes ago from Rochester, England

  @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

• 
  Mark Gould (@yiddo71) reported 20 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

• 
  Elise (@elise_john85) reported 21 minutes ago from Maidstone, England

  I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

• 
  Gingerbread Man (@bigben9696) reported 22 minutes ago from Rainham, England

  @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

• 
  Onearmedjohn (@onearmedjohn) reported 23 minutes ago from Gillingham, England

  @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

• 
  paul fouracre (@moleyfozz) reported 27 minutes ago from Rochester, England

  Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

• 
  Laura Underhill (@LauraBaalham) reported 30 minutes ago from Snodland, England

  @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

• 
  Grumpy Old Gaming (@ShirleyPms40) reported 42 minutes ago from Maidstone, England

  @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

• 
  Onearmedjohn (@onearmedjohn) reported 44 minutes ago from Gillingham, England

  @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

• 
  Michael Carter (@Michael69078135) reported 44 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  Collards Upholstery London Limited (@InfoCollards) reported 50 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  Dave Jones (@davemole85) reported 51 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Jane Exon (@ExonJane) reported 52 minutes ago from Maidstone, England

  @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

• 
  paul fouracre (@moleyfozz) reported 55 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  Onearmedjohn (@onearmedjohn) reported 59 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clive (@clive503) reported 4 minutes ago

  @dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!

• 
  Martin law (@tw1tterlawsey) reported 8 minutes ago

  @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

• 
  Kerguelen (@Aramith147) reported 8 minutes ago

  @itsGower @FionaMc79461755 @bosdovja92 Yes you do!!! absolutely need a TV licence to watch or record live TV on any channel or service, including Sky TV, Virgin Media, Amazon Prime Video, ITV, Channel 4, or free-to-air channels on Freeview or Freesat.

• 
  Tiz (@Tiz1132667) reported 9 minutes ago

  @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

• 
  Bernard Mullins (@BernardMullins2) reported 12 minutes ago

  Is #virginmedia down in Terenure area now.

• 
  Riggers (@dononerigby) reported 14 minutes ago

  @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

• 
  Cububo (@pokerchamp_Cbbo) reported 17 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Nick Sloan (@sloany1976) reported 19 minutes ago

  @virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 21 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  David-Leroy Sellers (@LeroyDLS) reported 23 minutes ago

  @virginmedia Basically I’ve had to stop working and have been medically signed off work for the last few months. - As such, I haven’t yet been able to pay my bill and wondered if there is any help available- I should be back at work in the next few much but I’m really struggling financially