Virgin Media outages and service status in Maidstone, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 7, 8:09 PM GMT+1.
- Internet (36%)
- Wi-fi (21%)
- TV (21%)
- Total Blackout (14%)
- Phone (7%)
The latest reports from users having issues in Maidstone come from postal codes ME15 and ME16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge
|
Wi-fi | 4 days ago |
|
Royal Tunbridge Wells
|
Wi-fi | 6 days ago |
|
Maidstone
|
Total Blackout | 7 days ago |
|
Royal Tunbridge Wells
|
Internet | 10 days ago |
|
Maidstone
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Sue Groves MBE (@SUEG46) reported from Rochester, England@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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PCPresenter (@PcPresenter) reported from Maidstone, England@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Ella (@helloellaxo) reported from Maidstone, England@virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you
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Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵💫🤯
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Robert Bailey (@Bunglebob66) reported from Rochester, England@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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MNovius (@MarcusNovius) reported from Tonbridge, England@omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent
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Mark Gould (@yiddo71) reported from Rainham, England@virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…
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Rob Strudwick (@mrbison66) reported from Tonbridge, England@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandPoor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alloqui Strix (@AlloquiStrix) reportedAn in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.
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Hank (@Hank83416250473) reported@virginmedia going into day 2 of no broadband, on hold for 35 mins and cut off, disgusting customer service
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Rolland Law (@rolo852010) reported@virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.
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DarkFlash (@DarkFlash81) reported@MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.
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caitlin ¹ (@caitlinemrose4) reportedi have the worst internet on planet earth man let this be your warning to never pay for virgin media
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Deleted (@deleteduser2007) reported@virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact
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Cam (@Snickerboi95020) reported@TheMangoDemon @MrDalekJD I think it’s virgin media fibre connection - 2.5gbps up and down, it’s like £70 tho I think
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JayMo (@JMohammed84845) reported@youfibre These guys begged me to leave virgin media and now providing a substandard service, I'm calling out Qasim Mughal, I'm paying more fo a slower speed. I'm. Sorry virgin media can I come back!
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Adam Sowden (@Sowds89) reported@virginmedia can you help me with an on going issue. I’ve phone 3 times and nobody has fixed the issue. Thanks
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James Norris (@nozzla) reported@virginmedia WiFi and TV not working this morning and can't seem to fix it. Is the service down?