Virgin Media Outage Report in Maidstone, Kent, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Maidstone come from postal codes ME15 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 1 day ago |
|
Maidstone
|
Internet | 4 days ago |
|
Tonbridge
|
Internet | 4 days ago |
|
Rochester
|
TV | 12 days ago |
|
Rochester
|
TV | 12 days ago |
|
Rochester
|
TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
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Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England@BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄
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Marc Gallagher (@marcgallagher82) reported from Rochester, England@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia has the shittest broadband and customer service in the world!!!
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Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England@virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!
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Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, EnglandI cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.
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Ann Hepper (@AnnHepper) reported from Ditton, England@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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adedeji adebayo (@kanur1) reported from Maidstone, England@virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated
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Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, EnglandVirgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Dan Ward (@Danward29237729) reported from Snodland, England@richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem
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Ann Hepper (@AnnHepper) reported from Aylesford, England@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Rockwell7 😷 (@Rockwell7) reported from Maidstone, England@ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..
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Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Matt Goss 🇬🇧🇪🇺🏳️🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Sam (@_SamButler) reported from Rochester, England@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia the worst customer service ever!!
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Jackie highsted (@HighstedJackie) reported from Tonbridge, England@virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Saint-Natszamin (@YoungNatsz) reportedHorrible company @virginmedia
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AHairyHamburger (@Shawncarr0286) reported@DayleBarron @virginmedia ******** on iv had with them over the last few months is a joke! still aint spoke to them either
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Stu Brewer (@StudioBrewdio) reportedWhat a time for my internet to die, mid-lesson! Apparently there’s big outage with Virgin Media, anyone else having problems? 😡🤬 @virginmedia
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Michael Bell (@bellers2203) reported@neil_silcock @mcgreevy_declan @virginmedia I just refuse to ring them now mate and they won't be getting a penny from me until they contact me they are the worst customer service going without a doubt #virginmedia
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Heeyeon Chloe Cho (@heeyoni94) reported@virginmedia Not sure if you got this tweet- an advisor named Sandra informed me that there's an outage in my area which has been ongoing since 11th and expected to last til 27th. Towards the end of the call I expressed my frustrations to which she responded rudely. No fault ref no. given.
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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Jamie Dawson (@JamieDawson89) reported@virginmedia Just to top off the worst customer service i've ever experienced I spent an hour waiting for someone to answer the phone and booked a technician to come out today between 12-4pm and they haven't showed up, no call to say way, now on the phone to you guys and have been on hold
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Mick (@quigley_mick) reportedIs virgin media down we lad can’t get on his x box
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Dean Martin (@deanmartindj) reported@virginmedia Your broadband service has been awful lately, paying for 500meg lucky to get 70meg, have reboot router 2/3 times per day!!
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Heeyeon Chloe Cho (@heeyoni94) reported@virginmedia Just been on the phone to one of your advisors named Sandra who informed me that there's infact an outage in my area which has been ongoing since 11th and expected to last til 27th. Towards the end of the call I expressed my genuine frustrations to which she responded rudely;