Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester, Chatham, and Sheerness.

City	Problem Type	Report Time
Gillingham	TV	14 hours ago
Tonbridge	Internet	2 days ago
Maidstone	TV	2 days ago
Maidstone	TV	2 days ago
Maidstone	TV	2 days ago
Tonbridge	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Richard Stanley (@RichAlStanley) reported 1 minute ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  Mark Gould (@yiddo71) reported 1 minute ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  MNovius (@MarcusNovius) reported 2 minutes ago from Royal Tunbridge Wells, England

  @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

• 
  Mark Gould (@yiddo71) reported 7 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  Carole Winter (@CaroleWinter) reported 20 minutes ago from Royal Tunbridge Wells, England

  @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 23 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  Gingerbread Man (@bigben9696) reported 25 minutes ago from Rainham, England

  @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

• 
  Onearmedjohn (@onearmedjohn) reported 26 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  StevenHartleyonline (@StevenPHartley) reported 29 minutes ago from Royal Tunbridge Wells, England

  Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

• 
  Sean McDonald (@SeanM_ODP) reported 33 minutes ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 35 minutes ago from Rochester, England

  @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

• 
  PCPresenter (@PcPresenter) reported 35 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Sharon Cooper (@vamplady35) reported 37 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  Niamh Downey (@NiamhDowneyLDN) reported 38 minutes ago from Royal Tunbridge Wells, England

  @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

• 
  Geoff Watkins (@DronePilotGeoff) reported 38 minutes ago from Gillingham, England

  @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

• 
  Sharon Cooper (@vamplady35) reported 44 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 44 minutes ago from Royal Tunbridge Wells, England

  Anyone else #TunbridgeWells having slow @virginmedia internet?

• 
  Grumpy Old Gaming (@ShirleyPms40) reported 52 minutes ago from Maidstone, England

  @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

• 
  MNovius (@MarcusNovius) reported 55 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

• 
  Michael Carter (@Michael69078135) reported 58 minutes ago from Maidstone, England

  VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@Trebor0501) reported 6 minutes ago

  @virginmedia when are you going to fix the “watch from start” function?

• 
  AnnieGE2 (@AnnieGE2) reported 9 minutes ago

  @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

• 
  Dollynoocat (@dollynoocat) reported 10 minutes ago

  @virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.

• 
  mec337 (@mec337) reported 13 minutes ago

  @virginmedia I can tell you the problem is with the head end. No great surprise there

• 
  Steve Justa (@SteveJusta) reported 16 minutes ago

  @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on

• 
  ja (@JaimeA330) reported 19 minutes ago

  @virginmedia It’s really not acceptable I’m actually ready to throw all your equipment away and cancel everything Absolutely disgusting service , third day without tv Disgusting

• 
  Neil (@NeilOMahoney3) reported 20 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  John Thomson (@JohnTho10402150) reported 21 minutes ago

  @EdnaKrabapple1 @virginmedia I'm just keen to know when I, and others, will get BBC 3 and 4 back because they have been lost since yesterday's outage.

• 
  Bella Ciao (@Bella_Ciao_Free) reported 21 minutes ago

  @virginmedia Im in NG17 all my channels have returned after yesterday's issues but ITV1HD hasn't... Ironically ITV1+1 works but no actual ITV1.

• 
  Chris (@COOPSthereitis4) reported 24 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?