Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 02/24/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, West Malling, Cranbrook, Rochester, Tonbridge, Gravesend, Gillingham, Chatham and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomWest Malling Wi-fi
United KingdomCranbrook Phone
United KingdomRochester Phone
United KingdomRochester Internet
United KingdomRochester Internet

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia no tv but according to the service status we have no problem here. ME10 area.

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • jamesmidgley14 Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KB28985358 K B (@KB28985358) reported

    @virginmedia Are you joking me? Have you listened to what I've said?? How about you contact me and show customer care ? I've told you when I phone I get cut off. In other words you're not letting me cancel

  • mamadeaner lisadeaner (@mamadeaner) reported

    @virginmedia Hi John, download speeds better but slower than normal and upload speeds are dreadful. So so slow.

  • james01265934 . (@james01265934) reported

    @virginmedia Can you just check what the problem is. It’s been on / off for 3 days.

  • vicky3089 Vivek Khandelwal (@vicky3089) reported

    @virginmedia @LutzSchueler please help here. I am unable to work with this kind of issues.

  • Will_Clarke1 Williiam Darbyshire-Clarke (@Will_Clarke1) reported

    @virginmedia The issue is with wireless connections across all devices. It’s not a coverage issue as we also have the pods.

  • mybreakingviews Adebola | Travel Foodie (@mybreakingviews) reported

    Virgin Media are absolutely the worst company I have come across. Never again.

  • SeanOTweets Sean O'Donnell (@SeanOTweets) reported

    @virginmedia internet's down. Why tho?

  • james01265934 . (@james01265934) reported

    @virginmedia your broadband is down AGAIN in Bartley green. Joke of a service 😡😡😡

  • nikkiwba Nikki ╪ (@nikkiwba) reported

    Can anyone from @virginmedia mobile please explain why my direct debit has been cancelled by you and now you’re chasing me for missed payments - I didn’t cancel the direct debit - you send a text with a secure payment portal but then the links don’t work? The number to ring plays

  • barretoclayton clayton barreto (@barretoclayton) reported

    @virginmedia No one picks ur phone tried my times waiting on phone over 45 minutes n disconnected. @virginmedia how can u not solve an issue that I could possibly loose my job as I don't have Internet working at my new address and I had intimated online of my move date 2 weeks before