Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Tonbridge, Royal Tunbridge Wells, Chatham, Gillingham, Snodland, Gravesend and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Maidstone |
TV | |
| Tonbridge |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Jimmy
(@jamesmidgley14) reported
from
Weavering, England
I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Gem
(@edengem) reported
@virginmedia Hi VM - part tech issue with phone repair (but it’s not a fault) plus service update. It was someone in overseas call centre who said retentions is now “off shore”. If UK retentions available then that’s ok I’ll try again. Thank you.
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CC
(@carooftheavon) reported
@virginmedia I suggest rather than your flippant remark about 'feedback' you actually get your company to look up the law. The ICO clearly state if I, as a customer, request text messages to stop, they should stop.
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hwicky123
(@hwicky123) reported
@virginmedia No outages. Down again for the past 40 mins
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Ally Mccallum
(@m22aca) reported
@virginmedia are an absolute joke been on the phone with them for 45 mins trying to cancel my contract spoke to one advisor they passed me onto another one who says the previous one has put me on a new contract now this advisor just keeps putting me on hold without saying🤬
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Paul
(@_LoneWolf_) reported
@virginmedia I'm having nothing but problems with my broadband. In the past week it's been down 2+ times a day for hours at a time on at least 4 different days. The service status page always says no issues. Rebooting the router does nothing, happens on wired and wireless.
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Pratik Desai
(@Pdesai09) reported
@virginmedia Why Monday? if you were so keen to help for a matter that should have been resolved yesterday you would have been in touch today itself and now you want me to wait till Monday just to chat? So when will the actual installation happen? Sorry not interested. Thanks
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Chas Manthium ⭐🇪🇺🎥
(@Chasmanthium) reported
Got a letter from @virginmedia today, saying they're going to be increasing their charges by inflation PLUS 3.9%. I mean -and pardon my French, Vicar - but ******* that's just plain theft.
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Eden Gem
(@edengem) reported
@virginmedia Re phone - wasn’t made clear that as VM couldn’t fix phone line upstairs, giving me a usb to plug into router would mean downstairs landline (cable) wouldn’t work.
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Sam Dilliway-Davies
(@samdilliway) reported
@virginmedia They said it would be 3pm the same day. I've got a pod now and signal looks good today. Can you tell me how to autoregister for the compensation scheme please?
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hwicky123
(@hwicky123) reported
@virginmedia Just on with customer service for faults - no issues in the area. Easily over an hour without service.