Virgin Media outages and service status in Maidstone, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 25, 2:24 PM GMT+1.
- TV (60%)
- Internet (20%)
- Wi-fi (17%)
- Total Blackout (3%)
The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 , ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Maidstone, Chatham, Gillingham, Tonbridge, Royal Tunbridge Wells, and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Total Blackout | 1 day ago |
|
Maidstone
|
Internet | 2 days ago |
|
Chatham
|
TV | 2 days ago |
|
Chatham
|
Internet | 4 days ago |
|
Chatham
|
Internet | 5 days ago |
|
Gillingham
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Laura Underhill (@LauraBaalham) reported from Snodland, England@virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬
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Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Michael Buckley (@MikeBuckley2) reported from Gillingham, England@virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Robert Bailey (@Bunglebob66) reported from Rochester, England@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@virginmedia is there internet issues in the Medway area?
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless
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⚒Mark Sands⚒ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Sharon Cooper (@vamplady35) reported from Gillingham, England@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
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Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Nadin (@andytrainspot) reportedIs anyone having problems with Virgin media this afternoon in the London area
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Gregor McAbery (@GregorMcAbery) reported@rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia You’re charging me £52 a month and I can’t use my service absolute criminals
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Jon Phillips (@JonPhil86828440) reportedOf course my @virginmedia service goes down when I am trying to watch Roland Garros!!!
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Paul Jasper (@Paulinafrica) reported@virginmedia any update wrt internet outage in Farnborough, it's been around 48 hours with no internet or TV, what is going on?
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Kim Taylor (@kimtaylor18) reportedApparently now it’s not me it’s a network issue in the area… again!!!! Only taken a day to figure that out 🫣 awful @virginmedia
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Ben Grant (@MrBenGrant) reported£70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia
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MaggieW (@maggsfromtnorth) reported@virginmedia Why was I told that the fault at Tooting was going to be 24 hours to fix? And what's the point putting the message on X when you don't have WIFI?????
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JulieH (@eirwenjulia) reported@virginmedia enough is enough your system is down AGAIN 26/05/26 twice in a month, I’ve had problem after problem, I want out of my contract, the system is horrendous.
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Albert Ramsbottom hyperboreansocialist. (@AlbertRamsbott1) reported@anon_opin I keep getting calls from supposedly Virgin media. They ask me for customer number, I say I don't know, well if you'd just like to log into your account. No I wouldn't. Well, can you confirm you address,no you tell me, you should have it in front of you. Then they hang up