Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
Chatham	Internet	18 hours ago
Chatham	Internet	2 days ago
Gillingham	Wi-fi	2 days ago
Gillingham	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Darren Young 📺 (@Just_Daz_Young) reported 6 minutes ago from Gillingham, England

  @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

• 
  Jane Exon (@ExonJane) reported 14 minutes ago from Maidstone, England

  @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

• 
  jordan (@wharfyoung) reported 15 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Mark Gould (@yiddo71) reported 16 minutes ago from Rochester, England

  @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

• 
  South East Timber & Damp (@SETimberDamp) reported 21 minutes ago from Maidstone, England

  Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

• 
  Elise 💉💉💉💉 (@elise_john85) reported 22 minutes ago from Maidstone, England

  @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

• 
  Onearmedjohn (@onearmedjohn) reported 24 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Sharon Cooper (@vamplady35) reported 24 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  MNovius (@MarcusNovius) reported 27 minutes ago from Royal Tunbridge Wells, England

  @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

• 
  Elise 💉💉💉💉 (@elise_john85) reported 28 minutes ago from Maidstone, England

  @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 34 minutes ago from Royal Tunbridge Wells, England

  Anyone else #TunbridgeWells having slow @virginmedia internet?

• 
  TDF TT (@TDF_TT) reported 41 minutes ago from Gillingham, England

  @virginmedia TV outage ME4?

• 
  Dave Jones (@davemole85) reported 45 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Antony Collett (@heyitsant) reported 48 minutes ago from Maidstone, England

  Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .

• 
  Elise (@elise_john85) reported 49 minutes ago from Maidstone, England

  Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 50 minutes ago from Rochester, England

  @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

• 
  Twiterteroo (@Twiterteroo) reported 52 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Elise 💉💉💉💉 (@elise_john85) reported 53 minutes ago from Maidstone, England

  @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

• 
  Collards Upholstery London Limited (@InfoCollards) reported 56 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  ⚒Mark Sands⚒ (@marksands69) reported 57 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holeshot BMX (@HoleshotBMX) reported 4 minutes ago

  @Benleo @virginmedia Glad I’ll never be using Virgin media

• 
  Barbs ⚒️🫧🩵 (@BarbaraGalqmhs) reported 5 minutes ago

  @Benleo @lindseyjacks67 Your biggest mistake was entertaining Virgin media in the first place! I would never give any money to Richard Branson..ever! Vile man!

• 
  Dylan Brown (@DillB1976) reported 6 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  Teresa 💜 (@Terristarfish) reported 7 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  Dylan Brown (@DillB1976) reported 7 minutes ago

  @virginmedia @luvshinobi No you wont, you have constantly ignored my messages regarding my issue

• 
  TraderPaulAI ✿ (@TraderPaulFX) reported 9 minutes ago

  @CityFibre have blanket banned anyone from having fast fibre broadband who has a Telecare device (warden alarm system). @virginmedia the only realistic alternative in my area, had me up and running within 3 days of ordering. No dramas, excellent service!

• 
  Ollyp3 (@ollyp3) reported 12 minutes ago

  @Benleo @virginmedia Wait - you have to stay on a contract or cancel. Why can't they just cancel what you were sold, give you the compensation (which they are legally required to on Ofcom auto compensation anyway for lost connectivity) and fix your service urgently. I cannot believe you are being held to a missed contract without the perks of said contract! Apalling

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 13 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  Tom Fahy (@MojoTomSpring) reported 15 minutes ago

  @SuzieD755164 @RTEOne @virginmedia Weak men created bad times, bad times create strong men, strong men create good times.. that’s what happening now, the incompetence of these elites has pushed us into the dark ages.. now people are rising to bring back common sense and stability

• 
  Mia (@LondonMum2025) reported 16 minutes ago

  @Benleo @virginmedia I’m having the same issues with them