Virgin Media Outage Report in Maidstone, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Chatham, Tonbridge, Rochester, Maidstone, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Wi-fi | |
| Chatham |
Internet | |
| Tonbridge |
Internet | |
| Rochester |
Internet | |
| Maidstone |
TV | |
| Tonbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
-
Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
-
Anne-Marie Baker
(@akscotton) reported
from
Royal Tunbridge Wells, England
@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
-
Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
-
Southborough Sweep
(@southborosweep) reported
from
Royal Tunbridge Wells, England
@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
-
Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
-
Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
-
David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
-
Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
-
Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
-
Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
-
Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄
-
Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!
-
Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
-
Sarah B
(@SarBrad) reported
from
Royal Tunbridge Wells, England
@virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month
-
Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren Deane
(@laurendeane) reported
@virginmedia If I hasn’t already wasted hours of my life with terrible customer service I’d consider it
-
billeigh
(@billeighhh) reported
@virginmedia @hadders4510 Are you? Because I’m in CT8 it’s now 7am the next day and im still unable to use your services. Used the service checker which says there’s no issues in my area but there clearly is. Hasn’t been working since early yesterday
-
Lewis Dorsett
(@LewisDorsett) reported
Over 24hrs of #virginmedia being down already! Guess those wanting to work from home or video call relatives can just go whistle? Perhaps if @BBCBreaking or @BBCNews were to report on it they might get their finger out and fix it?
-
billeigh
(@billeighhh) reported
@virginmedia If you checked my other 50 tweets to you, you’ll have noticed I used the checker and it says I have no issues, when in fact the entirety of thanet it out. Multiple postcodes without wifi or TV. Your own website doesn’t work properly
-
Lidia Derossi
(@Lidia_Derossi) reported
@virginmedia, my sim card randomly stopped working and now I'm stuck abroad with no phone! Has it been deactivated or is it a temporary issue?!
-
billeigh
(@billeighhh) reported
@virginmedia @mikeholmes147 What are you not understanding? This isn’t a lone issue, entire postcodes are down
-
Lydia Monks
(@monks_lydia) reported
@billeighhh @virginmedia That’s awful! How will you watch the cr*p Christmas television!
-
P
(@pjfbucksuk) reported
@virginmedia Twitter for mobile? Have you switched off service / changed type of service SL2 in UK? I am customer for decades. Now virtually Zero signal. People can't get through to me when try to ring. Have to go outside to stop ***** out dropping. 😱😟😔😡
-
M&A 🇺🇸🇬🇧
(@Semidevious) reported
@shannon_snell @virginmedia My @virginmedia email has been unavailable for 2 days, asking me to enter a password, are you telling me I have to now reset my password to retrieve my mail? Why can’t you just post a statement saying you’re having problems??
-
billeigh
(@billeighhh) reported
@Grooty1234557 @virginmedia @CarersUK Their customer service is a joke. Been tweeting them since 7am and haven’t got a single reply back