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Virgin Media outages and service status in Maidstone, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 4:01 PM GMT+1.
  • 61% TV (61%)
  • 23% Internet (23%)
  • 13% Wi-fi (13%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 and ME14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Gillingham, Maidstone, Chatham, West Malling, Tonbridge, Royal Tunbridge Wells, and Rochester.

CityProblem TypeReport Time
Gillingham TV 1 day ago
Maidstone Wi-fi 2 days ago
Chatham Internet 2 days ago
Chatham Internet 8 days ago

Nearby cities with recent reports

Gillingham

1 recent signals

1 day ago
Chatham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • bigben9696
    Gingerbread Man (@bigben9696) reported from Rainham, England

    @virginmedia no Internet and the website down....have you tried turning yourself off and on again?

  • SETimberDamp
    South East Timber & Damp (@SETimberDamp) reported from Maidstone, England

    Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

  • marksands69
    ⚒Mark Sands⚒ (@marksands69) reported from Rainham, England

    Anyone still having broadband issues with @virginmedia

  • RussCollard1
    Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England

    @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

  • cboxot
    C Borrill-Bromige (@cboxot) reported from Rochester, England

    @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

  • yiddo71
    Mark Gould (@yiddo71) reported from Rainham, England

    @virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…

  • Bunglebob66
    Robert Bailey (@Bunglebob66) reported from Rochester, England

    @virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • Matt_Goss
    Matt Goss 🏳️‍🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England

    So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I think she was recording a fault as far as I could make out due to her poor English

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • helloellaxo
    Ella (@helloellaxo) reported from Maidstone, England

    @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.

  • Scott_Wic
    Scott Wickham (@Scott_Wic) reported from Rochester, England

    @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia Thanks not your fault but its an awful business plan. I cant do anything to renew my account so it will cancel. 😵‍💫🤯

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Yolandae
    BeKind (@Yolandae) reported

    @virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.

  • PGreenwoodCBFM
    Philip Greenwood (@PGreenwoodCBFM) reported

    @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

  • swlondonraised
    cari_lou (@swlondonraised) reported

    @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

  • Lulette5772
    C B (@Lulette5772) reported

    @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

  • LaraMitchard
    Lara Mitchard (@LaraMitchard) reported

    @virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?

  • LaraMitchard
    Lara Mitchard (@LaraMitchard) reported

    @virginmedia And what’s the estimated fix time?

  • oldpoyntz
    MrsM 💙 (@oldpoyntz) reported

    @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.

  • fludgate1
    Callum Fludgate (@fludgate1) reported

    @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

  • Hugorelly
    Hugh Terry 💙 (@Hugorelly) reported

    I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?