Virgin Media outages and service status in Maidstone, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Maidstone, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 16, 9:23 AM GMT+1.
- TV (68%)
- Internet (16%)
- Wi-fi (16%)
The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 , ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester, and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
TV | 2 days ago |
|
Tonbridge
|
Internet | 3 days ago |
|
Maidstone
|
TV | 3 days ago |
|
Maidstone
|
TV | 3 days ago |
|
Maidstone
|
TV | 3 days ago |
|
Tonbridge
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
-
THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
-
Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
-
South East Timber & Damp (@SETimberDamp) reported from Maidstone, EnglandHanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia
-
Sean McDonald (@SeanM_ODP) reported from Maidstone, England@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
-
C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles!
-
Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
-
-
Robert Shaw (@hungoverdrawn) reported from Wainscott, England@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
-
Gingerbread Man (@bigben9696) reported from Rainham, England@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
-
⚒Mark Sands⚒ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
-
Antony Collett (@heyitsant) reported from Maidstone, EnglandHey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
-
Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
-
HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
-
Onearmedjohn (@onearmedjohn) reported from Gillingham, England@virginmedia No, I want the postal address for service of a county court summons.
-
MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...
-
Ashley Halliday (@TylerTowers) reported from Gillingham, EnglandI’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
-
paul fouracre (@moleyfozz) reported from Rochester, England@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@virginmedia I hereby request compensation for lack of service and breach of service contract. Please DM me the forms to complete. I request acknowledgement of this message. @Ofcom @BBCTech
-
Dee H (@Dee_Har1762) reported@virginmedia ITV still not working
-
HeadingleyVoice (@HeadingleyVoice) reported@virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1
-
Anne Davis (@IHTP67) reported@virginmedia in GU15 postcode your services have been down for 2 days. My parents keep getting fobbed off with it will be fixed by x time. Last were told it would be 48 hrs and that's passed. No updates on what is happening. When is this going to be fixed?
-
Chris (@COOPSthereitis4) reported@virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?
-
Eloi Berquin (@eloib2001) reported@virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???
-
Andrew Harding (@AndrewNuttah) reported@virginmedia Is PBS off air permanently or just part of the ongoing issues?
-
JAN WOZNIAK (@JPWOZNIAK) reported@virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…
-
Dollynoocat (@dollynoocat) reported@virginmedia still getting channel not authorised on some channels following yesterdays issue where all channels not working for a number of hours.
-
Nicola Thrussell (@NicolaThrussell) reported@virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.