Virgin Media Outage Report in Maidstone, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Cranbrook, Rochester, Tonbridge, Gravesend, Gillingham, Chatham, Maidstone and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Phone | |
| Rochester |
Phone | |
| Rochester |
Internet | |
| Rochester |
Internet | |
| Tonbridge |
Wi-fi | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Gillespie
(@IanRobGill) reported
@virginmedia So you’ve set up the Direct Debit and told us when 1st payment (double) us due but can’t tell us when we might actually be able to use your service just that we might be able to claim compensation! We’ve literally waited since 2017 for VM to be available in our town
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Zebra | Connor
(@CompoundZebra) reported
@virginmedia Please STOP ringing me every day, three times a day DURING WORK HOURS. I'm never going to be able to answer, and also please stop leaving like 15second voicemails where the caller says nothing at all!
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Geoffrey Armstrong
(@Gaarmstrong318) reported
@virginmedia £9 price increase or a whopping 33% price increase….. every god damn year. Getting so sick of these shenanigans virgin
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Richard j Barradell
(@BarradellRich90) reported
@virginmedia You have the worst customer service ever.
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aa_miller
(@aa_miller) reported
@virginmedia Trying to get help from @virginmedia & gone to website to get a phone number, which I rang & got a text to send me to their app which sent me a whatsapp message which directed me to visit their website, so I posted on twitter & got an offer of assistance but not in a useable way
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FantasySerenity
(@FantasySerenity) reported
@virginmedia Same issue, I'm just getting the feedback pop up, no chat is popping up
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alexa 🦇
(@alexaarrose) reported
@virginmedia @wickerbill4 Fastest speeds in the UK? Bullshit, I have constant connectivity issues and now I’ll be paying more for… **** all
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Craig Bush
(@craigthebush) reported
Any referrals or recommendation for broadband in London? Just not @virginmedia giving me terrible deals even though I’m out of contract
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Thom P
(@blackpoolguy79) reported
@virginmedia putting my price up by £15 per month from May! I only pay £65 at the minute so that’s an increase of 23.1% !!! They’ve lost a customer in me with this nonsense.
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Tom Bazan
(@tombaz47) reported
@virginmedia Switchover was due to take place in May. Landlone has been down since yesterday.