Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Gillingham, Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Gillingham |
Internet | |
| Gravesend |
Internet | |
| Chatham |
Internet | |
| Chatham |
TV | |
| Chatham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Mark O'Brien
(@markandall) reported
from
Tonbridge, England
@virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Paul Anderson or Neo
(@PaulAnderson38) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Scott Jackson
(@AViTSCJ) reported
from
Gravesend, England
@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Collards Upholstery London Limited
(@InfoCollards) reported
from
Royal Tunbridge Wells, England
@virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻
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Russ Collard
(@RussCollard1) reported
from
Royal Tunbridge Wells, England
@virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Willoughby
(@RebeccaWilloug2) reported
@virginmedia is there a broadband/tv outage in Birmingham B13?
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Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia It’s too extensive for a tweet, how do I raise a complaint without getting the round-around? I’ve been having this issue since last month and no one has done anything despite saying they would
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adam
(@adamcl_) reported
Total loss of service with a 12 hour fix, perfect wfh conditions @virginmedia
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⑂ Ya like jazz? 🎷🐝
(@SamuEllmer) reported
@virginmedia Connected it myself, haven’t had the mini box running before as we never had cause to use it
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Average Joe
(@TheManjoelorian) reported
@virginmedia after being a loyal customer for over 10 years, I'm now having my account cancelled because their construction team CBA installing a few metres of wires the day before the installation date, leaving me without TV or internet. Totally unacceptable
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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shakil
(@shakstar7) reported
@virginmedia I'm sorry but your customer service man who worked from home sounded dodgy, felt like when was in the toilet.. mr syed his name was , charging me extra without even telling me now I have to call you guys back again #virginmedia #poorcustomerservice
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LizR
(@lpileggiraymond) reported
@virginmedia I am now on at least the 7th call, watsapp chat are just as bad not one person is listening to what im saying and blame another dept because apparently they all have different prices oprions but not one is the same as the same quote How does that work.not listening!
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Siobhan Lawper
(@beatrix_plotter) reported
@virginmedia Will that fix the signal? If I'm not getting strong enough signal from the router it's not going to fix anything?
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Kerry Henderson
(@KerryHe32870081) reported
@Author_JTaylor @virginmedia Just had the same exact reasoning on the phone…ripping people off for a service they don’t supply