Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 03/29/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Tonbridge, Rochester, Royal Tunbridge Wells, Gillingham, Sheerness, Longfield, West Malling, Chatham, Cranbrook and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomTonbridge Internet
United KingdomRochester TV
United KingdomRochester TV
United KingdomRochester TV
United KingdomRoyal Tunbridge Wells Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • Just_Daz_Young Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England

    @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • lillyelizax SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England

    @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshOnFire1989 Ashley Kerr (@AshOnFire1989) reported

    @monk3ybarz @virginmedia I'm on phone to them now, cancelling, as been messed about too much regarding the whole issue I was having

  • mixindave D (@mixindave) reported

    @virginmedia it’s just about 48 ho it a since the down time in postcode TS54ND. Will be get the automatic compensation Scheme? I did speak to someone the other day. Thanks

  • ianinsurbiton IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*) (@ianinsurbiton) reported

    @virginmedia I have been misinformed by your people on phone & website. Now on priority list for technician. However if my landline phone not working before 10am Thursday I'll be ending all my service with you. Bloody shambles!

  • gesichtzeintopf Juri (@gesichtzeintopf) reported

    @virginmedia Yes, there are issues, and you surely gonna fix them. You could invest in proper infrastructure and stop it from happening but hey, a status page is a good first step, I guess. Looking forward to the same discussion in a few weeks time 👍

  • pippylay Philip Lay (@pippylay) reported

    @virginmedia want to charge me £240 because they can’t provide a service at my new address. Absolutely shocking. I was mislead and will never use Virgin again. Avoid if you can.

  • cedric_lm05 Anthony Irwin (@cedric_lm05) reported

    @virginmedia I don’t have signal to call you

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @virginmedia @AshOnFire1989 Exactly the same thing just happened to me and now their complaint form won't let me submit - keeps throwing an error. How convenient.

  • MPorcheron Martin Porcheron (@MPorcheron) reported

    @virginmedia Predictably, nothing has happened on the issue. :<

  • MikeYau8 Mike Yau (@MikeYau8) reported from Newcastle upon Tyne, England

    @virginmedia And it has just cut out again and your bot via the number above just said restart the router and put the phone down on me. Slightly concerned that it lasted 5 days again and decided to come back to disconnecting?

  • 25z2 © Bias BIOS (@25z2) reported

    @virginmedia I have and I have used your 'what's going on with my service' smart check up thing, which believes everything is a OK. I am within in region 22. What is that number a person or an automated service thing?