Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Gillingham, Snodland, Gravesend, Maidstone, Rochester, Chatham, Tonbridge and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Snodland |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Total Blackout | |
| Gillingham |
TV | |
| Maidstone |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Ian Collier
(@_iancollier) reported
from
Gravesend, England
Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!
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Rob Strudwick
(@mrbison66) reported
from
Tonbridge, England
@virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.
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Sarah Bennett
(@sarahhben) reported
from
Gillingham, England
@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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Elise
(@elise_john85) reported
from
Maidstone, England
@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Carole Winter
(@CaroleWinter) reported
from
Royal Tunbridge Wells, England
@virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia I truly have never experienced anything like this before , there’s gonna be a launch here soon … this router out my bloody window and I couldn’t give a toss where it touches down @richardbranson it certainly won’t be a safe landing where’s our service we are paying for ?
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Abi
(@AbiMuddiman) reported
from
Royal Tunbridge Wells, England
@virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?
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ML Shelton
(@Bomber_RBS) reported
from
Gravesend, England
@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Russell Lancaster
(@Russlanc269) reported
from
Tonbridge, England
@virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!
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HeyYouItsCorrie (They/Them)
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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꧁༒☬𝓢𝓾𝔃𝔂𝔀𝓸𝓽𝔃☬༒꧂ 🌷🐼🎪⭐️👸🏽
(@suzywotz) reported
from
Gravesend, England
@JooMarsden @virginmedia It appears it’s gotta be all our road .. surely others have reported an issue too hence it needs to be addressed rapidly lots of stressed and angry customers I’d imagine #notimpressed
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Elise
(@elise_john85) reported
from
Maidstone, England
I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Grumpy Old Gaming
(@ShirleyPms40) reported
from
Maidstone, England
@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce 'Cheeky' ***** 🥉🎱🦁
(@shootingbucks) reported
@virginmedia Cheers for the quick reply. Yes, I said to this John, I will phone up Virign myself and ask. Back in the day it used to be, I'm John from Microsoft Windows, my computer says you have a problem with your Windows. I'm sorry John, they're all double glazed, goodbye.
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Wyll Rshrds
(@WFRichards) reported
@virginmedia You are joking. I’m literally complaining about how much time I’ve had to spend on the phone to your customer services who never call me back when they promise they will, and your answer is that I try phoning your customer services? 🙄
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Shelly
(@shelly_187) reported
@virginmedia What a nightmare. 4th time on the phone today. Now escalated to an official complaint. Why promise a free gift if you can’t provide it
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ST👀
(@s711art) reported
@thisis_jamesg @virginmedia Iv made 12 calls to virgin media in the last month, 10 of which I was told they would call me back, 9 of which didn’t happen. They are so ****.
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E.A
(@A_official_E) reported
@virginmedia I've been experiencing problems for the past few months now. Ring you guys up and you say you sorted the problems but how comes I'm still getting the problems? You said engineer will ring me within 4hr no calls from the engineer and no message updates.
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Mary Caswell
(@Mary_Caswell) reported
@virginmedia Just spoke to someone who helped but then when I was put through to complaints team that person hung up on me. Terrible service from a complaints team!! Can you please DM me and I can give you contact details. Very unhappy customer
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Taylor
(@parkinsontay04) reported
@virginmedia Issues with your staff saying we will get a call back from a manager about our broadband billls, we have been chasing this up since the beginning of March, and no managers have called us back
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Richard Jeremy
(@rjwjeremy) reported
/3 @virginmedia and when I finally got to a real person they had to arrange a call back by someone more qualified. That person concluded someone would need to attend my house, since which from Virgin Media there has been a deafening silence. This is terrible service from Virgin.
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Jamie McLaughlin
(@jjsmclaughlin) reported
@YNWA__1965 @Yazzy_321 @virginmedia Of course, if your actual internet connection is broken there's nothing you can do. Virgin have a lot of problems. I'm no business analyst but I would guess they chuck as many people on their network as it can possibly stand and spend the bare minimum on maintenance.
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Guy Weir
(@guy_weir) reported
@jenniferkimsimp @virginmedia Same issue here is ST8, had various email updates from Virginmedia each one pushing the time back and back. Appalling service having to wait so long