Virgin Media outages and service status in Maidstone, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 19 outage signals in the last 24 hours around Maidstone, including 19 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 14, 2:08 PM GMT+1.
- TV (64%)
- Internet (20%)
- Wi-fi (16%)
The latest reports from users having issues in Maidstone come from postal codes ME15 , ME16 , ME17 and ME14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidstone, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Maidstone, Royal Tunbridge Wells, Rochester, Gillingham, Chatham, and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge
|
Internet | 19 hours ago |
|
Maidstone
|
TV | 20 hours ago |
|
Maidstone
|
TV | 20 hours ago |
|
Maidstone
|
TV | 20 hours ago |
|
Tonbridge
|
Wi-fi | 20 hours ago |
|
Royal Tunbridge Wells
|
TV | 20 hours ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Gingerbread Man (@bigben9696) reported from Rainham, England@virginmedia no Internet and the website down....have you tried turning yourself off and on again?
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Elise (@elise_john85) reported from Maidstone, EnglandAwesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!
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Sean McDonald (@SeanM_ODP) reported from Maidstone, England1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest
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⚒Mark Sands⚒ (@marksands69) reported from Rainham, EnglandAnyone still having broadband issues with @virginmedia
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Julie McCarthy (@jooz282) reported from Rochester, England@virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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C Borrill-Bromige (@cboxot) reported from Rochester, England@virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles
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PCPresenter (@PcPresenter) reported from Maidstone, England@virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.
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Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England@virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru
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Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England@virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....
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Sarah Bennett (@sarahhben) reported from Gillingham, England@virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Mark Gould (@yiddo71) reported from Rochester, EnglandWhy is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog
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mark longhurst (@scholes1976) reported from Snodland, England@virginmedia been trying to ring you guys for nearly an hour to report a problem our broadband!!!
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Mark Gould (@yiddo71) reported from Rainham, England@virginmedia what is going on with broadband not working in ME7 area?? Cannot access website either so unable to check status…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean (@DSB4454) reported@virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell
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G Strachan (@Forcegayle) reported@rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.
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STEM by STM (@STEMbySTM) reported@virginmedia How would any vm customer without twitter know there's an issue when the online system checker either can't find your account or simply doesn't work? Awful customer service.
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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Trisha (@AnnyTrish) reported@virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!
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Jo (@pilome2) reported@5IMON_ @virginmedia Exactly the same here in Glasgow. I can watch youtube on the app. Hopefully they get a finger out and fix it.
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ross paterson (@praetorian1369) reported@virginmedia well tv still down, but was able to watch it online through virgintvgo app....NOW this has stopped.....getting worsew
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Shaun Wren (@Shaun_Wren) reportedI’ve had zero TV signal since before lunchtime @virginmedia and was wondering if you’re going to actually sort it out and as a gesture of good faith knock money off this months bill
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Stevie (@molwins) reported@virginmedia Shocking service lately !! Glad I only have 2 months left!
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Stump Wars (@StumpWars) reported@virginmedia How long are the disconnection problems going to last today Ty.