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Virgin Media outages and service status in Maidstone, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Maidstone, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Aug 4, 6:07 PM GMT+1.
  • 58% Internet (58%)
  • 17% TV (17%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Maidstone come from postal codes ME15 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Tonbridge, Gillingham, Royal Tunbridge Wells, Marden, and West Malling.

CityProblem TypeReport Time
Chatham Internet 5 hours ago
Maidstone Internet 1 day ago
Chatham Internet 2 days ago
Chatham TV 3 days ago
Chatham Internet 13 days ago

Nearby cities with recent reports

Chatham

3 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • DronePilotGeoff
    Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • elise_john85
    Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

  • jooz282
    Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • Davidp1103
    Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • jooz282
    Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Maidstone, England

    @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • RichAlStanley
    Richard Stanley (@RichAlStanley) reported from Maidstone, England

    Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

  • LauraBaalham
    Laura Underhill (@LauraBaalham) reported from Snodland, England

    @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

  • moleyfozz
    paul fouracre (@moleyfozz) reported from Rochester, England

    @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

  • HeyYouItsCorrie
    HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @virginmedia is there internet issues in the Medway area?

  • helloellaxo
    Ella (@helloellaxo) reported from Maidstone, England

    @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

  • StevenPHartley
    StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England

    @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

  • GaelleRTW
    Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

  • Just_Daz_Young
    Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England

    @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • SteveyA_18
    Steve Anderson (@SteveyA_18) reported from Royal Tunbridge Wells, England

    @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • asanchadev
    life on dialysis (@asanchadev) reported

    @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

  • CallForCries
    Kate (@CallForCries) reported

    @virginmedia intermittent service for 24 hours.

  • glamour_by_ash
    Ashling (@glamour_by_ash) reported

    @TheMandyGall @virginmedia @rte Are you thinkin gof virgin media 10 years ago? They are just as bad if not worse now as people still have some faith in them

  • devilsaviour_
    charles Ψ (@devilsaviour_) reported

    @falterface I had virgin media wifi as a kid that **** was so shite 😭😭😭

  • philbigdog
    Cmdr Anaander Miaani (@philbigdog) reported

    @virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.

  • j_ball13
    Jack Ball (@j_ball13) reported

    .@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?

  • daviesa02
    Alex Davies (@daviesa02) reported

    @virginmedia can I DM regarding an issue I am having with an online form?

  • rising_lefty
    A-A-RON (@rising_lefty) reported

    @j_ball13 @virginmedia They were awful when my nan died. I told them so they could cancel everything, sent proof and still tried to charge each month.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia what the actual **** do you think your doing texting me at 8 am on a Sunday morning then ringing me at 9 am? My contract is over I've repeatedly asked you to come and collect your router as I'm recovering from a heart attack, the account is 74724920 it. Clearly states my name is Alan Roberts yes I'm the fkin account. Holder, YOU DO NOT REPLY TO YOUR OWN MESSAGES , I will be contacting @Offcom tomorrow when its not so ANTISOCIAL.

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.