Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME16 and ME17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
TV | |
| Chatham |
Internet | |
| Chatham |
Wi-fi | |
| Chatham |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Ray Stower
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I have the latest hub and the light flashes on the front when I lose signal
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Wale Gates 🇳🇬🇬🇧
(@walegates) reported
from
Rochester, England
Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@NDMORRS) reported
@virginmedia I’ve had a message from a service engineer who is going to look into this for me but if that fails, i’ll ring them
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Joe Crook
(@_JC8) reported
@MissHill_1 @virginmedia I don’t understand how such a corporate business can get things so badly wrong. Honestly, I have never experienced something so bad in my life
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Steph Hilditch
(@MrsSHilditch) reported
@virginmedia Emailed 16/01 was told 28 days to reply. Emailed 15/02 no reply. I need a name and email address of someone who is actually going to deal with my complaint
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Eddie Rogan
(@squidey57) reported
@virginmedia Hi, I just rang your customer service trying to cancel my contract, when I got through they said there was a repayment charge; however I have screenshots from a person I spoke via webchat a month ago saying there would be no fees at all
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SteG
(@geth1973) reported
@nelliecarty @virginmedia Tell them your going to cancel and move they sharp be on to you
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Ｈｉｇｈｋａｇｅ
(@kaktusblack420) reported
I like how @virginmedia has put the price up to 45 quid for internet just for it to be the worst service I'm getting atm. Wi-Fi keeps cutting out and I'm not getting full DL speeds
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mohammed islam
(@mohammed_islam) reported
Looks like I have to switch from @virginmedia to another provider. Signal drops every 30 mins. Customer service awful based in India. Unhelpful and told me to terminate my contract if I'm not happy. Pay for UK services and support India. Awful.
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Roman Mittermayr
(@mittermayr) reported
@ossieace @virginmedia Been offline for a week, keep going in circles. Phone number drops constantly after a minute (37 calls in), and no other point of access. Make sure you have them register a note on your account WHEN you started having no service, as you can get £8 a day if recorded properly.
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bethea
(@itsconsolation) reported
@virginmedia Hi still having problems with the Internet going down multiple times a day and when I try and run a test of broadband on the service status it just takes me in loops of run test, check everything's plugged in, re-run test, check everything's plugged in ect
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Spiral
(@SpiralSt0rm) reported
@virginmedia I've explained this all to second line technician, should need to explain over twitter aswell... I had 1 guy try to sell me wireless extender even tho I'm wired another guy say my 500 meg down and 36 up was not enough for my needs which I only have 2 things connected to my hub..