Virgin Media Outage Report in Maidstone, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Maidstone come from postal codes ME15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Chatham, Gravesend, Maidstone, Gillingham, Rochester, Royal Tunbridge Wells and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Internet | |
| Chatham |
Internet | |
| Gravesend |
Internet | |
| Gravesend |
Total Blackout | |
| Maidstone |
Internet | |
| Chatham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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Stephen Headley:
(@stepheadley) reported
from
Royal Tunbridge Wells, England
@markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Ray Stower
(@1CreativeRay) reported
from
Wainscott, England
@virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Gravesend, England
Virgin Media, avoid at all costs, they no longer work for the customers benefit only their own, bad company 😠😠😠😠😠
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I have the latest hub and the light flashes on the front when I lose signal
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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NJ Fishing Tackle
(@njfishingtackle) reported
from
Meopham, England
Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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SB78
(@Steve_Butler) reported
from
Gravesend, England
@virginmedia Just called customer services asking for some cable so I can move a TiVo box - completely unhelpful & didn't understand what I wanted Just kept telling me £99 for an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Doomgardener
(@DGFRecords) reported
@virginmedia I don't care how sorry you are. End the service on 26th when the contract ends . I don't think your 30 day policy applies if you are going to ignore the cancellation request 3 times .Thanks x
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Oliver Low
(@oliverlow_) reported
@virginmedia Yes it says there are issues, there have been for 2 weeks. Everyone in our area is compelling, nothing is ever done. We are all going to leave for other companies.
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Ian Brandwood
(@IanBrandwood) reported
@virginmedia Hi. I’m scheduled to have a new installation this morning. (Connection to house already in place as previous householder was a customer). I haven’t heard anything so I presume you are still coming. Roads are clear of snow and accessible.
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Fran Gy
(@_frangy) reported
@virginmedia Well it’s not that I feel this way, it’s that your service is terrible
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Neil Rockett
(@RockettNeil) reported
@virginmedia help please. I can’t access ITV X on the apps screen. Your call centre staff tell me it’s not an app Virgin offers but your website says otherwise?
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Alex Williams
(@alxwms) reported
@virginmedia @NatGeoUK So 10 mins to speak to someone to cancel my contract. He woudn't do it and had to put me thru to someone else, then 40 mins on hold and now you have cut me off YOU OBSTRUCT PEOPLE WHO ARE TRYING TO CANCEL #MONEYSAVINGEXPERT @MartinSLewis
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Oliver Low
(@oliverlow_) reported
@virginmedia we've had no broadband for 2 days, for 2 weeks it has been cutting constantly. You make it impossible to contact you, this is about as poor as customer service gets.
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LiamGM ⚫️⚪️⚫️⚪️
(@LiamGM90) reported
@virginmedia You LIERS So you send a letter out in the post STATING I CAN cancel any parts of pack of mine include the 02 sim without NO CHARGE So I want cancel the 02 sim but you in a bundle you are lying to the customer!!!!!!!!
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sophie
(@runwayinchicago) reported
@virginmedia so each day she clicks on it says it will be fixed that day, then when it comes to the time it says it will be fixed it changes to the next day and just keeps doing that but there’s no fix as of yet
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Oliver Low
(@oliverlow_) reported
@virginmedia In the meantime I'm sure my payments make it through to you without intermittent cuts - feel free to keep the cash for the abysmal service! I'll use my phone instead