Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 03/13/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gravesend and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomTonbridge Internet
United KingdomTonbridge Internet
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia no tv but according to the service status we have no problem here. ME10 area.

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • jamesmidgley14 Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • esmelucy23 Frances Lyle (@esmelucy23) reported

    @virginmedia Please can you sort out the awful picture quality on BBC and ITV. Have rebooted the Tivo but no joy. Error says W02, on ITV.

  • nishjunior Nishan (@nishjunior) reported

    @virginmedia VM support team if they can't answer your question they will just hand up, what a service!

  • moazkirmani Moaz (@moazkirmani) reported

    @virginmedia hello, I hope someone will be reading this and looking to address absolutely terrible customer service you have got. My wife tried to get VM broadband services at the address we are moving to.

  • BrixhamUK PennG0VQY (@BrixhamUK) reported

    @virginmedia visited me in the week and installed the cabling and my new Hub. He left me to plug everything in, when I was ready. "Just plug everything and and it will work, he said." Well, it doesn't work. I don't know why. I've had to go back to BT Internet. #Virginmedia

  • aerotec Richard Street (@aerotec) reported

    @virginmedia No! That's the slow waste of time CS Chat. I'm just so so past it with wasting my time with you! Can SOMEONE please take ownership of this and help me. Had no BB or phone for a month now. Does ANYONE actually care?

  • rowsdowser Robert Venes (@rowsdowser) reported

    @virginmedia Order it myself if it becomes available. And I’m supposed to get a free mobile SIM as part of bundle but nothing, no communication at all since initial call to a virgin guy that doorstepped us. For a new customer, feels like you got your money and don’t care now

  • lbn21 Jakub M. ***** *** (@lbn21) reported

    @virginmedia is your customer service team working? I’m trying for last few days to speak to someone about moving house but no luck… chat says system error and on phone nothing after 20min waiting

  • CareyBenn Carey Benn (@CareyBenn) reported

    You never fail to disappoint @virginmedia. Today you’ve sent me an £80 bill, for a mobile that is fully included in our bundle. And a threatening email about returning your equipment to a drop off point. I used your online system to book a collection date weeks ago. Clowns!

  • coinoperated79 Someone called Nicky (@coinoperated79) reported

    @virginmedia No because the bloke installed it in my bedroom which is another ongoing complaint.

  • mariepeacock Marie Peacock (@mariepeacock) reported

    @virginmedia Complaint made in November, December and January. Not heard anything (other than a holding letter). Requested PAC code and cancelled my SIM just over a week ago and was called within 10 minutes!! Not to help either... Just to tell me I can't.