Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 02/27/2026 12:25

February 27: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gravesend, Gillingham and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi
United KingdomWest Malling Wi-fi
United KingdomCranbrook Phone
United KingdomRochester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • Russlanc269 Russell Lancaster (@Russlanc269) reported from Tonbridge, England

    @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @virginmedia since outage in DA12 yesterday i have no services. Apparently on fault check status there’s no fault. Any advice? #virginmediadown #noservices

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • mrbison66 Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • AbiMuddiman Abi (@AbiMuddiman) reported from Royal Tunbridge Wells, England

    @virginmedia I keep filling out the form with my address to return my old router and the returns bag never turns up, I’ve now been charged £40? How can I get this removed please?

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • Bomber_RBS ML Shelton (@Bomber_RBS) reported from Gravesend, England

    @skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia seriously poor customer service. Inefficient self help website, live chat hopeless. Avoid at all costs - or it will cost you!

  • CaroleWinter Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigLewis1990 Craig Williams (@CraigLewis1990) reported

    @virginmedia No I can check a bill, just can’t do anything regarding my account online. Being on hold and unable to speak to anyone on that phone line (or passed from one to another with 25 min wait times) is the reason I tweeted you in the first place! I can’t speak to anyone who will help.

  • danielmcgill91 Daniel McGill (@danielmcgill91) reported

    @virginmedia No equipment on-site. This is not a self-install. An engineer called 4/5 weeks ago to bring the cables into the living room. A two-man install team due to arrive this morning - they didn't show. I won't cite the excuse your phone support team just gave me. What do I need to do?

  • Ed6114 Ed61 (@Ed6114) reported

    @virginmedia Yes, we probably all do this all the time and there are no known faults, and yes done the unplug crap a thousand times and guess what theres no change. It’s about time Virginmedia dealt with all these issues or admitted the service isn’t what we pay for and gave refunds.

  • itsquiannaxo Kiki💜 (@itsquiannaxo) reported

    Honestly I hate virgin media; my connection is so bad 😭😭

  • mrchrisfloyd chris floyd (@mrchrisfloyd) reported

    I’m pretty sure Virgin Media is run my clowns! Absolute shambles of a company. I wouldn’t advise anybody to get internet with them. They’re quick when you first go with them and then you get slow speed issues after 5-6 months. Avoid and go elsewhere @virginmedia

  • aaronclarke24 AaronClarke☆ (@aaronclarke24) reported

    @virginmedia I have already explained the problem, look through the tweets.

  • kelseylissa Kelsey Fletcher (@kelseylissa) reported

    @virginmedia My WiFi has been down for 3 days and we can't get a hold of anyone to fix it. This is ridiculous called 3 times and all three times I have waited an hour and then mid sentence I was hung up on. Nobody called me back I've put in complaints in online and still nothing.

  • KingsHeathLTN One Kings Heath (@KingsHeathLTN) reported

    @tomfenn8 I had to continually report @virginmedia boxes near me. One was open for literally months and was a clear breach of privacy because home address labels had been attached to cables. Then you have the problem of nasty vandals snipping wires "for a laugh". Sorry, Virgin are jokers

  • paulmcneill67 dying4apint (@paulmcneill67) reported

    @virginmedia I will raise a complaint this way can you please send me the address for the CEO AS I want to discuss this with him separately

  • dbod37084413 dbod (@dbod37084413) reported

    @virginmedia @DeanCallan Rubbish service all the time. Expensive too. I will NEVER go with them again.