Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 03/04/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Chatham, Maidstone, West Malling, Cranbrook, Tonbridge, Gravesend, Gillingham and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi
United KingdomWest Malling Wi-fi
United KingdomCranbrook Phone
United KingdomRochester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • heyitsant Antony Collett (@heyitsant) reported from Maidstone, England

    Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .

  • Rohanseal221B Rohan Seal (@Rohanseal221B) reported from Maidstone, England

    @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

  • PinkSpag_Emily Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported from Sittingbourne, England

    @virginmedia Morning! Still bad but worse on certain channels 😩

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

  • SUEG46 Sue Groves MBE (@SUEG46) reported from Rochester, England

    @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I think she was recording a fault as far as I could make out due to her poor English

  • bultifish Nick Bultitude (@bultifish) reported from Gravesend, England

    Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, I want the postal address for service of a county court summons.

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

  • MarcusNovius MNovius (@MarcusNovius) reported from Tonbridge, England

    @omaromalleykhan @virginmedia I'm either writing a letter and rejoining 60 days later on a cheap "new customer deal" or just quiting. Such a weird service! Ie non existent

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get

  • Michael69078135 Michael Carter (@Michael69078135) reported from Maidstone, England

    VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

  • MarcusNovius MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @Matt_Goss @virginmedia I've reached the WhatsApp stage! It's like some stupid maze just to get to the same result as I started with...

  • markandall Mark O'Brien (@markandall) reported from Tonbridge, England

    @virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • toonandout The Scoreboard (@toonandout) reported

    @virginmedia Despite having no resolution on the phone there was a miracle, almost like magic it works again, nothing wrong in my area though..nope. Train your staff better and stop telling people to switch it off and switch it on again and admit when there is a local fault.

  • LordFoxx75 Si 🦊 🐝 🇬🇧🇮🇪 🏳️‍🌈🇪🇺 🇵🇱 (@LordFoxx75) reported

    @virginmedia Still not working..4 days without TV… I expect a discount for non provided service

  • WajaTheHAT FNATIC Waja (@WajaTheHAT) reported

    Virgin Media fix up

  • DSBJyllmeiko Zero Jyllmeiko, Dead Inside (@DSBJyllmeiko) reported

    @virginmedia I demand to speak to someone about this, because if me and my family are paying for this and it keeps going down so often, I'll want to switch.

  • cla6obetta just_Obetta (@cla6obetta) reported

    @gnewsham1 @virginmedia Inbox me immediately for help.

  • JackButler365 Jack Butler (@JackButler365) reported

    @rossmoloney_ Facts Ross that virgin media sport is full of a bunch of thick ***** who are bitter because they never made it and wanna call out Kenny That station is what it says on the tin a bunch of VIRGINS and wankers as well

  • bigchip1981 chick (@bigchip1981) reported

    @virginmedia surprise surprise our internet is downagain you utter utter disease of a company and when I call to cancel my contract you ask for a cancellation fee,absolute illness of a company **** you

  • amiiiry Amir Akhtar (@amiiiry) reported

    @virginmedia They only installed the hub but with no cable connected to the outside! How stupid

  • Str33tboy80 Maverick (@Str33tboy80) reported

    @virginmedia I called and was advised that the fault is still there and they are aware. Date now proposed for a fix is 2nd October. The issue is with the signal which means internet signal keeps on dropping. So how are the hundreds of households affected reacting? I’m fuming! @Ofcom #ofcom

  • skinny_lad StigBillGates (@skinny_lad) reported

    @virginmedia hey guys. Need to find out when my mobile credit agreement ends. Can’t find the contract so don’t know my security key. Can you help? Thanks