Virgin Media

Virgin Media Outage Report in Maidstone, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Maidstone come from postal codes ME15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Maidstone, Kent, England 03/11/2026 21:10

March 11: Problems at Virgin Media

Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent Virgin Media outage reports came from the following cities: West Malling, Tonbridge, Rochester, Chatham, Maidstone, Cranbrook, Gravesend and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomTonbridge Internet
United KingdomTonbridge Internet
United KingdomRochester E-mail
United KingdomChatham Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia I am moving house and need to cancel my virgin media and nobody is answering the phones - what do I do?!

  • _SamButler Sam (@_SamButler) reported from Rochester, England

    @virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia has the shittest broadband and customer service in the world!!!

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Tonbridge, England

    @virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡

  • AnnHepper Ann Hepper (@AnnHepper) reported from Aylesford, England

    @virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

  • southborosweep Southborough Sweep (@southborosweep) reported from Royal Tunbridge Wells, England

    @virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown

  • Matt_Goss Matt Goss 🇬🇧🇪🇺🏳️‍🌈 (@Matt_Goss) reported from Royal Tunbridge Wells, England

    @virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.

  • l_stallworthy Laura S 🦢🦄 (@l_stallworthy) reported from Gillingham, England

    Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol

  • akscotton Anne-Marie Baker (@akscotton) reported from Royal Tunbridge Wells, England

    @virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia the worst customer service ever!!

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening

  • TheSugg David Sugg (@TheSugg) reported from Gravesend, England

    @lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.

  • HighstedJackie Jackie highsted (@HighstedJackie) reported from Maidstone, England

    @virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤

  • nigelrandall55 Nigel randall (@nigelrandall55) reported from Royal Tunbridge Wells, England

    @BeanToast @skytv @virginmedia Ahhhhh. Broadband goes down on a regular basis. In TN49HZ. Area. V.M .🙄

  • SarBrad Sarah B (@SarBrad) reported from Royal Tunbridge Wells, England

    @virginmedia your customer service is appalling! I need to cancel my contract as moving and nobody is answering the phones. I used the text number and went through a long exchange of messages only to be told I needed to phone!! I have been trying to get through for the past month

  • AnnHepper Ann Hepper (@AnnHepper) reported from Ditton, England

    @virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service

  • markmchenry022 Mark Mchenry (@markmchenry022) reported from Maidstone, England

    @virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WeirdWizardDave Weird Wizard Dave (@WeirdWizardDave) reported

    So @VirginMedia Not happy the £5 a month increase already applied this year now tell my the loyalty discount I've been able to get for years isn't available. Going from £36 a month to £48 a month. Utterly ridiculous! been a customer for 10+ years and you just lost me for good.

  • MADLOOFMG1 MADLOO87/LEWIS (@MADLOOFMG1) reported

    @virginmedia 200 down

  • magslhalliday Mags L Halliday (@magslhalliday) reported

    @virginmedia Please have a conversation about shifting how the org deals with this, as you social media managers are being left to look disconnected by the org's refusal to admit there is a system-wide outage. #VirginMediaDown

  • EvolvingSuns evolving suns audio (@EvolvingSuns) reported from Plymouth, England

    @virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please

  • matthewllthomas Matt (@matthewllthomas) reported

    Virgin Media is down so I can’t do the vast majority of my to do list 🙃

  • iainmcl3 Iain McLaughlin (@iainmcl3) reported

    @TheHazarduz @virginmedia @abbieb2011 Nope still down 😒

  • ab_normality_ Abi M (@ab_normality_) reported

    @virginmedia understand you may already be aware but seems like service is down across EX4

  • Pepelepierre P e t e r H (@Pepelepierre) reported

    @virginmedia My service has just come back on in PL3.

  • LilyHawkes Lily Hawkes (@LilyHawkes) reported

    @virginmedia internet down in SG2 area, do you know when this will be fixed? Trying to work from home 🙄

  • cnr2416 Chris Norman (@cnr2416) reported

    @virginmedia internet not working again, you will not let me leave and you can’t supply service, useless company, going to ofcom now had enough