Virgin Media Outage Report in Maidstone, Kent, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	2 days ago
Maidstone	Internet	5 days ago
Tonbridge	Internet	5 days ago
Rochester	TV	13 days ago
Rochester	TV	13 days ago
Rochester	TV	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Ashley Snowdon (@sudoash) reported 1 minute ago from Gillingham, England

  @virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.

• 
  graham wilson (@dankennik) reported 3 minutes ago from Leybourne, England

  @dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.

• 
  Nigel randall (@nigelrandall55) reported 3 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .

• 
  Rob Bagley (@DoctorKoolBeans) reported 10 minutes ago from Maidstone, England

  Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!

• 
  Simon Chapman (@_SimonChapman) reported 11 minutes ago from Rochester, England

  @RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find

• 
  Claigh Young (@claighton89) reported 12 minutes ago from Gillingham, England

  @virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!

• 
  Nigel randall (@nigelrandall55) reported 12 minutes ago from Royal Tunbridge Wells, England

  @virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates

• 
  Rob Bagley (@DoctorKoolBeans) reported 13 minutes ago from Maidstone, England

  @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

• 
  Claigh Young (@claighton89) reported 14 minutes ago from Gillingham, England

  @virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!

• 
  Mickey Hill (@MickeyHill83) reported 15 minutes ago from Maidstone, England

  @virginmedia I’m a media customer. Id really just appreciate it if someone from your downgrade/cost saving department could ring me. Can pm you my account number etc.

• 
  Mr.G - Longy - Graham (@MrG48) reported 17 minutes ago from Gillingham, England

  @JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence

• 
  Claigh Young (@claighton89) reported 19 minutes ago from Gillingham, England

  @virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!

• 
  William (@VirtualWill101) reported 20 minutes ago from Tonbridge, England

  No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!

• 
  Dave Jones (@davemole85) reported 32 minutes ago from Royal Tunbridge Wells, England

  @virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router

• 
  Aaron (@HazardOnTrack) reported 45 minutes ago from Rochester, England

  @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

• 
  Chris Tring (@drongo123uk) reported 48 minutes ago from Gillingham, England

  @virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.

• 
  Len (@therealims) reported 49 minutes ago from Rochester, England

  @virginmedia @SkyUK make me an offer. Your service has to be better than this

• 
  Mark Gould (@yiddo71) reported 51 minutes ago from Rochester, England

  Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin

• 
  Rob Bagley (@DoctorKoolBeans) reported 55 minutes ago from Maidstone, England

  @virginmedia still no phone number after a month since switching! Worst service ever! Still taking my money though ya robbing bastards

• 
  Claigh Young (@claighton89) reported 60 minutes ago from Gillingham, England

  @virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@gunit22) reported 3 minutes ago

  @virginmedia 23:30 it says. But it was down most of the day Monday for essential maintenance so we are looking at 2 days of no service.

• 
  Colin Haynes (@colin_haynes) reported 5 minutes ago

  @virginmedia really unhappy with your sales tactics. Over an hour on the phone to find out an alleged discount is really a selling tactic for SIM cards. Customer for 30 years. #disappointed

• 
  S Thompson (@StephT974) reported 6 minutes ago

  @virginmedia anyone online to discuss a complaint? Seems like this might be the only way to get your attention

• 
  Phil🇬🇧🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🇺🇦 (@Philsnr) reported 6 minutes ago

  @virginmedia I think it's tomorrow, however I received an email from them today advising VM responded to the complaint, just waiting for the decision from CISAS, like I said I didn't want to go this way, in fact, I gutted, I just want my mobile to work

• 
  Dr Robaire Beckwith 🇪🇺 🇺🇦 (@RobaireBeckwith) reported 7 minutes ago

  @virginmedia Virgin cannot continue to bill people who are no longer their customers nor claim contractual obligations when no contract is in place. In our case the property does not have a Virgin Service but is connected to BT/Sky network. Neither do we have a Virgin mobile phone

• 
  skullncross (@skullncross1) reported 8 minutes ago

  I'll be leaving virgin media at end of the year can't deal with thier bs customer service anymore

• 
  mark jefferies (@mjefferies1982) reported 14 minutes ago

  Hey @virginmedia your customer service is shocking I can’t believe how poor it is. The communication skills between your different stations is non existent. Been with you for 2 months and I want to cancel #badservice #poorinternet

• 
  Mrs Craig (@MrsCraigTeacher) reported 19 minutes ago

  Also the black plastic cover on the pathway has been broken? All the wires lead to the virgin media box on the outside of the building.

• 
  Robert Newman (@robertnewman) reported 23 minutes ago

  Not to mention, separately, my @virginmedia broadband service in NW10 has not been working properly for nearly three weeks, but because the service is intermittent there is no hope of compensation because the compensation scheme is not set up properly /5

• 
  Declan Gas Man (@DeclanROwen) reported 28 minutes ago

  @virginmedia @DrScientist_01 Why isn't this an option? Is it because so many people give up & you lot keep on billing, of course it is. This is a policy, a tactic. I got so annoyed I spent 2 days on the phone to cancel Virgin Media. I had given up before. So you got more years of cash, but now never again.