Virgin Media Outage Report in Maidstone, Kent, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	23 hours ago
Maidstone	Internet	4 days ago
Tonbridge	Internet	4 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Trevor John Cheal (@TcEllalou21) reported 10 seconds ago from Rochester, England

  @virginmedia I'm a customer in the Medway area we have not had any service for over 30hrs now this is disgusting

• 
  Daniel Davenport (@dancafc80) reported 8 minutes ago from Sittingbourne, England

  @virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal

• 
  NJ Fishing Tackle (@njfishingtackle) reported 9 minutes ago from Meopham, England

  Virginmedia, biggest bunch of robots since terminator, remove your private information cost you thousands and still think they are allowed, even though they never informed us they would be closing our accounts after being customers for over 13 years #virginmediabadservice

• 
  Jim Hawkins (@jhawks200) reported 12 minutes ago from Rochester, England

  @virginmedia can you please update on Virgin Services in the ME2 Area as all TV Internet and Phone are still not working since 5.30pm

• 
  nicolle clothier (@nicolleclothier) reported 14 minutes ago from Gillingham, England

  Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!

• 
  NJ Fishing Tackle (@njfishingtackle) reported 16 minutes ago from Meopham, England

  Virginmedia..... No should be virgindon'tneedya, terrible customer service, constant excuses, don't trust, don't use, total rubbish 😠😠😠😠😠

• 
  Ray Stower (@1CreativeRay) reported 17 minutes ago from Wainscott, England

  @virginmedia No communication from you & no updates.This was one of the worst possible times of year for sports fans for this to happen. This is happening regularly since KIER group took over. I’ve had to make nothing but complaints the last 12 months. Appalling standards/service

• 
  Wale Gates 🇳🇬🇬🇧 (@walegates) reported 17 minutes ago from Rochester, England

  Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.

• 
  🏎 🍁 Tony Gladstone 🎧 🇬🇧 (@AntonyGladstone) reported 19 minutes ago from Maidstone, England

  @virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19

• 
  Jonnie Jensen (@JonnieJensen) reported 20 minutes ago from Maidstone, England

  @Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖

• 
  Stephen Headley: (@stepheadley) reported 20 minutes ago from Royal Tunbridge Wells, England

  @markcatchlove @Chrisitv @virginmedia Said before mate. I switched sometime ago now because of poor service. Spent a fortune one month in telephone bills waiting and waiting and waiting.....still waiting

• 
  Natasha (@AhsatanRevolg) reported 27 minutes ago from Rochester, England

  @virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.

• 
  nicolle clothier (@nicolleclothier) reported 27 minutes ago from Gillingham, England

  @virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!

• 
  Trevor John Cheal (@TcEllalou21) reported 27 minutes ago from Rochester, England

  @virginmedia this is getting a right joke now no one wants to help us and tell us when we will be getting our service back #superslow

• 
  Suzanne D Edwards (@TicTac1985) reported 32 minutes ago from Rochester, England

  @virginmedia I need help with my account

• 
  Skullncross (@markIcutler) reported 45 minutes ago from Rochester, England

  Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia

• 
  stephen cooper (@scooper430) reported 47 minutes ago from Ditton, England

  @virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough

• 
  Daniel Davenport (@dancafc80) reported 53 minutes ago from Sittingbourne, England

  @virginmedia I have the latest hub and the light flashes on the front when I lose signal

• 
  Brian Glover (@brianglo) reported 59 minutes ago from Sittingbourne, England

  @virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Poole (@stevepoole1984) reported 3 minutes ago

  @virginmedia I’ve emailed the credit file amendment team this morning. Had an auto reply saying 21 days to respond but this is unacceptable as I cannot apply for a mortgage while this false entry shows on my credit report. This is a huge issue

• 
  S/Insp Oliver Knight (@OliverKnightMSC) reported 10 minutes ago

  @virginmedia Intermittent broadband today. Status page: "There are no known broadband issues in your postcode" Hub test result page: "Looks like there are issues in your postcode affecting your services" So is it being fixed or not?

• 
  Marty Kyogo 🇯🇵 - Hostage of an Involuntary Union (@martybhoy1979) reported 10 minutes ago

  Living in a cost of living crisis and @virginmedia whack your bill up an extra 30% for the same service causing you to go overdrawn & get an unauthorized overdraft fee from your bank, great job guys! 30 days notice going in!!

• 
  Neil (@Mr_Neil_81) reported 11 minutes ago

  @virginmedia Can someone from VM please reach out to me about logging a complaint? There must be an email address I could send the details to. Thanks

• 
  Tills (@tillymeehann) reported 18 minutes ago

  @virginmedia As far as I know yes, just before the Internet goes off the tv goes pixilated too. The problem is intermittent, some days it doesn't go off at all and then others it's on and off all day. It's just frustrating

• 
  Emma Sutherland (@Stockers71) reported 18 minutes ago

  Utterly disgusted with @virginmedia customer services. The way they are treating my 80year old visually impaired mother is a disgrace!!!

• 
  Jon (@ParaBellum198) reported 19 minutes ago

  @virginmedia Yeah it’s literally just sent me a txt then put the phone down

• 
  alister cartwright (@cartwright90) reported 20 minutes ago

  @virginmedia Yes it does say theres a problem and aiming to resolve by 17.50 today. So no internet or tv for a whole day. This is happening on a re occuring basis. Not only now i cant work from home im basically paying for a package which can hardly be used as 75% of the time theres issues.

• 
  Rob Oldfield (@ROldfieldDesign) reported 22 minutes ago

  @virginmedia 3 hours it’s been down and yet no response, losing time and money

• 
  nostalgia (@teh_nos) reported 25 minutes ago

  @virginmedia It's not that it was broken it's that it's just oddly hard to find that page. Weird navigation really.