Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Marden, West Malling, Gillingham, Chatham, Tonbridge, and Rochester.

City	Problem Type	Report Time
Maidstone	Internet	1 day ago
Royal Tunbridge Wells	Wi-fi	4 days ago
Marden	Internet	4 days ago
Royal Tunbridge Wells	Total Blackout	5 days ago
Royal Tunbridge Wells	TV	6 days ago
West Malling	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Onearmedjohn (@onearmedjohn) reported 1 minute ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Sue Groves MBE (@SUEG46) reported 3 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 4 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  PCPresenter (@PcPresenter) reported 5 minutes ago from Maidstone, England

  @virginmedia If you do not fix the #FuryWhyte fight by 7:30pm, I will cancel my subscription and go to @sky as they seem to be able to hold up their end of a contract.

• 
  Mark Gould (@yiddo71) reported 6 minutes ago from Rochester, England

  @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

• 
  Grumpy Old Gaming (@ShirleyPms40) reported 6 minutes ago from Maidstone, England

  @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

• 
  ⚒Mark Sands⚒ (@marksands69) reported 7 minutes ago from Rainham, England

  Anyone still having broadband issues with @virginmedia

• 
  MNovius (@MarcusNovius) reported 8 minutes ago from Royal Tunbridge Wells, England

  @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

• 
  Mark Gould (@yiddo71) reported 18 minutes ago from Rochester, England

  @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

• 
  Sharon Cooper (@vamplady35) reported 19 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  Julie McCarthy (@jooz282) reported 20 minutes ago from Rochester, England

  @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 20 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  Elise 💉💉💉💉 (@elise_john85) reported 23 minutes ago from Maidstone, England

  @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

• 
  Carole Winter (@CaroleWinter) reported 23 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Outage and TV connection. I can’t turn the router on and off because I am confined to bed due to an last operation last week.

• 
  Richard Stanley (@RichAlStanley) reported 24 minutes ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  Elise 💉💉💉💉 (@elise_john85) reported 40 minutes ago from Maidstone, England

  @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 45 minutes ago from Wainscott, England

  @virginmedia Hi VM, I ordered a replacement remote control for my TIVO box. Just realised that was a couple of months ago but it never came. When trying online again it says as I’ve had one within six months I can’t order another. Please check that the first was ever sent, thanks

• 
  Rob Strudwick (@mrbison66) reported 51 minutes ago from Tonbridge, England

  @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

• 
  Darren Young 📺 (@Just_Daz_Young) reported 55 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Mark Gould (@yiddo71) reported 57 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Total Football (@cjgamin99987610) reported 7 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 7 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported 8 minutes ago

  @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

• 
  Paul Toner (@paul_k_toner) reported 8 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Karen Rodger (@Fletchers_Mama) reported 9 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  Paul foster (@Paulfoster_64) reported 11 minutes ago

  @virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!

• 
  Anthony Ellis (@WentTimb) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Lynne (@lynne_thomson2) reported 14 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Sophia (@tayyab57488257) reported 16 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  MR COOL (@Lifeline04India) reported 18 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently