Virgin Media Outage Report in Maidstone, Kent, England
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The latest reports from users having issues in Maidstone come from postal codes ME16 and ME17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Royal Tunbridge Wells, Tonbridge and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
TV | |
| Chatham |
Internet | |
| Chatham |
Wi-fi | |
| Chatham |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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William
(@VirtualWill101) reported
from
Tonbridge, England
No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia Sorry no help at all , service in my area tells me broadband is good ! But hub is flashing green with green arrows as well I have tried everything from the help contact .
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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Nigel randall
(@nigelrandall55) reported
from
Royal Tunbridge Wells, England
@virginmedia no internet in the TN49HZ. Area , hub will not reconnect , still awaiting advise from customer services , been on hold 40 minutes . Any updates
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
@virginmedia shocking customer service in the phone, I just want a new controller but have been on the phone for 1/2 hour asking me to reset the box and router
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Kuda Madzikanda
(@KudaLudaLegend1) reported
from
Gravesend, England
Seriously getting towards 24hr broadband outage..Can someone tell me if I can cancel my contract as technically @virginmedia have not met their contractual obligation🤔
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adri
(@xpamk) reported
@virginmedia that’s all goodbye”. This is not how a staff should speak to a customer. He did not even ask me for feedback becasue he certainly know that I am gonna complain. Do do not know from which team he was but it was about mobile Virgin media.
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Albalass
(@Albalass08) reported
@virginmedia anyone else regretting upgrading to the new 360 remote? Absolute nightmare and no one can help! All lines busy. Spending too much time trying to speak to someone for help. So frustrating 🤬
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Katie 🍁
(@dancinglemurs_) reported
Still no internet. Been in with virgin media for 30mins for them to say they can’t do anything unless I ring them. I already told them I hadn’t cause I have bad signal here.
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The Jaggy Jobbie
(@disrumpam) reported
@virginmedia @Comp_fixbiz Lies....... Still waiting for engineer who said I was on 7 day recall to him turning up 23 says later. After the last effort to fix it
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Leah Fielding
(@leah_fielding) reported
I don't know how any of you sleep at night running a service like this. My Dad relies on the Internet to sort out his prescriptions, they are also in the process of trying to sell their house. The stress of your shocking customer service can't be doing him any good! @virginmedia
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Adri
(@xpamk) reported
@virginmedia Its all sorted out alredy and thank you. I just wanted to inform you guys about my bad experience with virgin media customer service. Thanks
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Haroon
(@Haroon_NA) reported
@virginmedia Is there someone I can email or call directly? The people on the phone don't seem to be much help. The advisor I spoke to today said she will send me final resolution letter and contact details for ombudsman through email but all she send was your complaint procedure guide.
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Haroon
(@Haroon_NA) reported
@virginmedia Also my complaint is not just about the vouchers it's about the time wasting too. #snoop
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Laura Price
(@ladylauraprice) reported
@virginmedia No. I am stuck with a terrible package and tired of dealing with your rude staff. I’m waiting for the opportunity to cancel and switch to #AnyoneButVirginMedia
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Leah Fielding
(@leah_fielding) reported
@virginmedia So this week i have learnt you can't help through: - twitter - Web chat - telephone - email - WhatsApp - @richardbranson Whats next? Would you rather a letter in the post or a flock of carrier pigeons? What would be least likely to be shrugged off like I have been so far?