Virgin Media Outage Report in Maidstone, Kent, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	1 day ago
Maidstone	Internet	4 days ago
Tonbridge	Internet	4 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago
Rochester	TV	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Adam | Lewis (@lewis_adam_) reported 2 minutes ago from Ditton, England

  @virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠

• 
  Dave Jones (@davemole85) reported 3 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Julie McCarthy (@jooz282) reported 5 minutes ago from Rochester, England

  @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

• 
  South East Timber & Damp (@SETimberDamp) reported 6 minutes ago from Maidstone, England

  Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

• 
  Elise (@elise_john85) reported 13 minutes ago from Maidstone, England

  Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

• 
  Gaëlle Coyle (@GaelleRTW) reported 16 minutes ago from Royal Tunbridge Wells, England

  @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

• 
  Julie McCarthy (@jooz282) reported 20 minutes ago from Rochester, England

  @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 26 minutes ago from Rochester, England

  @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 29 minutes ago from Rochester, England

  @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

• 
  Matt Goss 🏳️‍🌈 (@Matt_Goss) reported 30 minutes ago from Royal Tunbridge Wells, England

  So far it has taken me 3 days just to confirm that I do need help from @virginmedia using the message function on the app. I’ve spoken with three different people and they each take a day to reply. I just need a new remote as mine has stopped working! I pay enough each month

• 
  Dave Jones (@davemole85) reported 35 minutes ago from Royal Tunbridge Wells, England

  Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere

• 
  Dave Jones (@davemole85) reported 40 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply

• 
  🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported 44 minutes ago from Rochester, England

  @virginmedia is there internet issues in the Medway area?

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 47 minutes ago from Rochester, England

  @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

• 
  caroline auckland (@callyauckland) reported 49 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.

• 
  TDF TT (@TDF_TT) reported 51 minutes ago from Gillingham, England

  @virginmedia TV outage ME4?

• 
  Richard Stanley (@RichAlStanley) reported 54 minutes ago from Maidstone, England

  Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

• 
  caroline auckland (@callyauckland) reported 55 minutes ago from Royal Tunbridge Wells, England

  Internet really bad this am @virginmedia am trying to wfh. Is there an issue in TN4?

• 
  Steve Anderson (@SteveyA_18) reported 57 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

• 
  Ella (@helloellaxo) reported 59 minutes ago from Maidstone, England

  @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hornsbys Bus & Coach (@HornsbyTravel) reported 6 minutes ago

  @virginmedia @vmbusinesshelp Is there any update on when the service will be up and running again?

• 
  Eamonn Curran (@EamonnCurran) reported 6 minutes ago

  @VirginMediaIE 3 weeks trying to contact Virgin media support about my broadband. No response. Just easier to cancel and switch to Éir. Cheaper too

• 
  Big Al (@ak47f) reported 13 minutes ago

  @virginmedia @SpotifyUK Can you stop lying to me and actually install my internet please. Waiting since 21st of last month,can’t get a clear answer,keep getting rescheduled,engineers come to assess my property and don’t get out their van. Unacceptable treatment and terrible customer service

• 
  Jim (@jimmy_mulhearn) reported 18 minutes ago

  @virginmedia I know this was the wrong service as when I rung up in August to complain about what I thought was a technical issue. I spoke with another agent who told me the devices I use won’t work on the broadband package I have properly as it’s to slow. Which you knew about from day 1

• 
  Neil Brownhill (@brownhill76) reported 22 minutes ago from Sale, England

  @virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe

• 
  JD Moran (@j_d_moran) reported 24 minutes ago

  Nice of @virginmedia to email to let me know I'm out of contract but if I wish to tie myself down to an 18-month contract for the exact same service I can pay an extra £2+ a month for the privilege. Nice of them also to highlight it'd be £14+ cheaper a month for new customers

• 
  Chris Tout (@chris_tout) reported 24 minutes ago

  @virginmedia Hi, seems to be an unusual issue with the phone line. A particular dialed number will not connect, but when dialed from a mobile it does connect. Any ideas?

• 
  Big Al (@ak47f) reported 24 minutes ago

  @virginmedia If your not willing to fulfil your promises let me know and I’ll move straight to @skytv Who have been extremely helpful. I’ve been a loyal customer for years and am disgusted at the way I’ve been treated and lied to

• 
  Big Al (@ak47f) reported 26 minutes ago

  @virginmedia Can you help me today or do I have to go to @skytv ? They can install before @virginmedia

• 
  Jonathan Pipe (@pipey59) reported 28 minutes ago

  @virginmedia Showing failed whilst configuring. Network connection unsuccessfull