Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Sheerness, Longfield, West Malling, Chatham, and Cranbrook.

City	Problem Type	Report Time
Tonbridge	Wi-fi	4 days ago
Royal Tunbridge Wells	Wi-fi	5 days ago
Maidstone	Total Blackout	7 days ago
Royal Tunbridge Wells	Internet	10 days ago
Maidstone	Internet	12 days ago
Tonbridge	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Steve Roots (@SteveRoots1) reported 3 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

• 
  StevenHartleyonline (@StevenPHartley) reported 5 minutes ago from Royal Tunbridge Wells, England

  @virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T

• 
  C Borrill-Bromige (@cboxot) reported 7 minutes ago from Rochester, England

  @virginmedia @virginmedia I've been having issues with internet dropping out continuosly for a couple of months, you sent another WiFi pod still the problem is there! The hub 3 status network connection has warnings and is critical, losing sync! I have been spin around in circles

• 
  caroline auckland (@callyauckland) reported 7 minutes ago from Royal Tunbridge Wells, England

  @virginmedia Yes, no issues listed on broadband, ran check. Helpline temp unavailable. Vpns dropping out all the time.

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 9 minutes ago from Maidstone, England

  @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

• 
  jordan (@wharfyoung) reported 27 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Sam #GSBOUT (@_SamButler) reported 30 minutes ago from Rochester, England

  @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 30 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported 32 minutes ago from Sittingbourne, England

  @virginmedia Morning! Still bad but worse on certain channels 😩

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 38 minutes ago from Maidstone, England

  @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

• 
  StevenHartleyonline (@StevenPHartley) reported 39 minutes ago from Royal Tunbridge Wells, England

  @SaxonKate @virginmedia Ditto with Virgin and the booster and we still have issues.

• 
  Laura Underhill (@LauraBaalham) reported 41 minutes ago from Snodland, England

  @virginmedia Absolute rubbish. Try calling to speak to someone...no answer. Try online...email address is completely different to my account. Date of last bill&account details don’t match. Complete load of crap. Won’t be paying my bill so at least someone will contact me 🤬

• 
  Sean McDonald (@SeanM_ODP) reported 42 minutes ago from Maidstone, England

  @virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?

• 
  Sean McDonald (@SeanM_ODP) reported 43 minutes ago from Maidstone, England

  1hr 15mins on the phone and counting just trying to cancel @virginmedia @VMHelpDesk Disgrace to be honest

• 
  Mark Gould (@yiddo71) reported 45 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  Elise (@elise_john85) reported 48 minutes ago from Maidstone, England

  @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

• 
  Elise (@elise_john85) reported 51 minutes ago from Maidstone, England

  I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

• 
  Elise (@elise_john85) reported 51 minutes ago from Maidstone, England

  Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

• 
  Davidp (@Davidp1103) reported 53 minutes ago from Snodland, England

  @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

• 
  Mark Gould (@yiddo71) reported 56 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv216695) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷

• 
  simon bennett (@felixeemopener) reported 8 minutes ago

  @virginmedia This is the same service I use every Saturday and bank holiday that tells me there’s an intermittent signal in my area. Rather than send me links like this, how about fixing the issue?

• 
  Vicky Rizzi (@MRSRIZZI) reported 8 minutes ago

  @virginmedia how can you disconnect all of our services without permission of the bill payer and leave us with no service as you thought we had moved house? We are 5 days numerous phone calls and still without any supply at all and pay £119 a month for the so called privilege.

• 
  Conor O'Driscoll (@ConorOd30913944) reported 9 minutes ago

  @TonightVMTV Are Virgin Media really that desperate...Shane Fianna Fail Coleman..

• 
  Clive (@clive503) reported 10 minutes ago

  @dvoradikal @virginmedia When I left this appalling company, I had so many calls I started calling them out for harassment! If they'd shown that much interest when I complained about intermittent broadband, I might have stayed! So glad I didn't thought! Better service, cheaper price!

• 
  TheShannimal (@TheShannimal_) reported 12 minutes ago

  Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.

• 
  Sharon Hall (@sharonmariahall) reported 13 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Paul Curtis 💙 (@paulallancurtis) reported 13 minutes ago

  Yes, all weekend @virginmedia. Pretty poor, I get that it is Easter weekend but 4 days with no Broadband is bonkers.

• 
  Gerard McVeigh (@8_mcv1977) reported 21 minutes ago

  @jonnieivandoyle Don't worry coz next week virgin media will have Delaney Dunne or Kerr worst ******* trio in Irish tv

• 
  Geoff Baldock (@Geoffb85) reported 22 minutes ago

  @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format