Virgin Media outages and service status in Maidstone, England

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Maidstone, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Gillingham, Tonbridge, Maidstone, Royal Tunbridge Wells, and Rochester.

City	Problem Type	Report Time
Chatham	Internet	2 days ago
Chatham	Internet	2 days ago
Gillingham	Wi-fi	3 days ago
Gillingham	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported 6 minutes ago from Rochester, England

  @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

• 
  Adam | Lewis (@lewis_adam_) reported 7 minutes ago from Ditton, England

  @virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠

• 
  Ashley Halliday (@TylerTowers) reported 7 minutes ago from Gillingham, England

  I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

• 
  MNovius (@MarcusNovius) reported 10 minutes ago from Royal Tunbridge Wells, England

  @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 12 minutes ago from Rochester, England

  @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

• 
  Mark Gould (@yiddo71) reported 12 minutes ago from Rochester, England

  @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

• 
  Darren Young 📺 (@Just_Daz_Young) reported 14 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Collards Upholstery London Limited (@InfoCollards) reported 20 minutes ago from Royal Tunbridge Wells, England

  @virginmedia what the hell is happening to my business email account? Cannot log in to my business!! No explanation, no help! Truly shocking PR #virginmediadown

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 20 minutes ago from Rochester, England

  @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

• 
  jordan (@wharfyoung) reported 20 minutes ago from Wateringbury, England

  @virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.

• 
  Russell Lancaster (@Russlanc269) reported 26 minutes ago from Tonbridge, England

  @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

• 
  Onearmedjohn (@onearmedjohn) reported 29 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Sharon Cooper (@vamplady35) reported 31 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  Dave Jones (@davemole85) reported 33 minutes ago from Royal Tunbridge Wells, England

  Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere

• 
  Onearmedjohn (@onearmedjohn) reported 33 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Pink Spaghetti PA Services Maidstone & S/Bourne (@PinkSpag_Emily) reported 36 minutes ago from Sittingbourne, England

  @virginmedia Morning! Still bad but worse on certain channels 😩

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 37 minutes ago from Maidstone, England

  @virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.

• 
  Michael Jones (@mikej2504) reported 44 minutes ago from Walderslade, England

  @virginmedia offers social tariff of £12.50 for 15mb which is slow. Better option almost anyone with BT £12.50 for 36mb and Vodafone £12.50 for 38mb. Virgin also has £20 for 54mb but is higher price than most others offering same.

• 
  Dave Jones (@davemole85) reported 44 minutes ago from Royal Tunbridge Wells, England

  @virginmedia how can I have a download speed of over 200mps but my upload speed is 0.5 mps. Shocking service recently

• 
  Gaëlle Coyle (@GaelleRTW) reported 58 minutes ago from Royal Tunbridge Wells, England

  @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G Turnbull (@GaryTurnbull9) reported 5 minutes ago

  @gail_hendry @virginmedia I would be happy just to be able to speak to someone who is English and can understand me and vice-versa been with these since it was “Telewest” currently WORST SERVICE ( communications) I have EVER had signing me up for deals ( some Indian/pakastani) I don’t even want

• 
  Jac 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mrsjaclong) reported 5 minutes ago

  @maurice_1960 @virginmedia @VirginMedia_TV It's actually a cheap bush one that does the job but isnt quite big enough and my sons tv is half broken because the cat knocked it over so our living room one could've went to him

• 
  D (@idczn) reported 7 minutes ago

  The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

• 
  Louise Bagshawe (@LouiseMensch) reported 8 minutes ago

  @Benleo @virginmedia In America they would have been hit with a bunch of class action lawsuits already but the best you can do is probably make a complaint to a regulator.

• 
  Josh (@Joshhhhh____) reported 9 minutes ago

  @virginmedia Hi, yes the loss of service is still ongoing and this is the 3rd time this month would this not go under continuous loss of service?

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 10 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 10 minutes ago

  @virginmedia Hello I have a replacement 360 box and my remote control doesn't work with it ? please advise

• 
  Jagger (@Jagger53015280) reported 14 minutes ago

  @virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 23 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  jamie (@JMRGBY_) reported 24 minutes ago

  @j0nfuzz @virginmedia Brsk knocked on the door the other month to say they now had service so we’ll likely go with them.