Virgin Media Outage Report in Leybourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leybourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leybourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Bexleyheath, Gillingham, Snodland, Gravesend, Grays, Shoreham, Maidstone, Rochester, Chatham, Sevenoaks, Halstead, Tonbridge and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| Gillingham |
Internet | |
| Snodland |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Total Blackout | |
| Grays |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leybourne, England
Latest outage, problems and issue reports in Leybourne and nearby locations:
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Dr Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
.@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@wingealot @virginmedia Don’t sign up with this group . That’s my advice I’ve been with them for a while. Customer service is beyond awful
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Peter
(@PeterToohey) reported
from
Sutton at Hone, England
Don’t ya love your tv being down for the whole day during lockdown. Always the same with virgin media.
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Stephen giles
(@stephengiles14) reported
from
Dartford, England
@virginmedia my service is intermittent and cannot connect to the hub, just not great I have tried to call you but no one is working on the call centre!
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia I’m feeling so frustrated and fed up! I’ve had issues since Wed, when everything went down for 24 hours, now no wireless gadget will work correctly, very weak signal. Spend over an hour waiting fir CS to answer, he told me only option, PIN reset and put phone down!😡
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Kevin Panther
(@Kevin_Panther) reported
from
Swanley, England
Genuinely think I’ve got the worst WIFI in the country. @virginmedia #Pathetic
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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StevenHartleyonline
(@StevenPHartley) reported
from
Royal Tunbridge Wells, England
@virginmedia your company has the worst customer service of any media company. I am a customer and have been trying by mail, text and phone to contact you for 10 days regarding my media. Anyone thinking of changing to these guys . DON’T
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Help the Cladding Leaseholders
(@helpcladding) reported
@virginmedia No because its nothing to do with service status. It happens daily. So all you are now going to offer is a number to call which takes 30 mins to get through to a human?
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Minky
(@Minky_monkey) reported
@virginmedia Engineer has been and credit where its due, nice fellow who knew his stuff. Router has now been swapped out for a hub 4. Will see how this goes. Will still be making contact regarding the loss of service and all the other issues. Fingers crossed.
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Legal Eagle.
(@ACLegalServices) reported
@virginmedia. Don’t know what your guys have done in my area, but interruption to service has been minimal and service upto 77mbs, which better than 25mbs a few days ago. But still not the 100 promised. Perhaps they haven’t finished.
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Sunny Randhawa
(@sunny_rands) reported
@virginmedia literally the worse customer service ever. Cut me off and dont comeout on the install date and then continuously lie about re connecting you wow!!
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Phil Curtis
(@PHlL_CURTIS) reported
@virginmedia I did this last night and still have the intermittent issues all day today. I spoke to one of your team on the phone and they said there are "engineers in my area" can you see if this is true? M230LT.
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Chris
(@ChrisEssex) reported
@virginmedia I got an email saying that the wifi will be merged into one intelligent wifi. Will the network names change? If so I have to re-connect each one.
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Confidently Paranoid
(@niblick_iii) reported
Get a notification that Virgin Media will be carrying out "essential works on the network" in my area and may disrupt my connection. Do we think this may be replacing my temporary broadband cable with a permanent one, or will I have to wait for a 4th visit?
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gary eaves
(@garye1969) reported
@virginmedia So your business model is based not on customer need but on getting new sales? Existing customers can wait as they are not relevant. #GreatService
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Phil Curtis
(@PHlL_CURTIS) reported
@virginmedia That would be an ideal website to check. However I don't have an email account. I'm still waiting for your IT department to phone me to set me one up as your customer service provider couldn't get it to work today - IT job number: P010735701 I asked a month ago for this also
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Lewis
(@iLewlarrrr) reported
@virginmedia I had virgin delivered on Tuesday to my new property however the tv remote was not pairing so you agreed to send a new remote which again isn’t pairing and I’m not happy to be paying for a service I can not currently use.