Virgin Media Outage Report in Leybourne, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leybourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Leybourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Grays, Rochester, Chatham, Maidstone, West Malling, Bexleyheath, Tonbridge, Gravesend, Gillingham, Sevenoaks, Swanley and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Wi-fi | |
| Rochester |
||
| Chatham |
Internet | |
| Maidstone |
Wi-fi | |
| West Malling |
Wi-fi | |
| Bexleyheath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leybourne, England
Latest outage, problems and issue reports in Leybourne and nearby locations:
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
-
AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
-
AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
-
Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
-
Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
-
AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.
-
philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
-
Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
-
john groves
(@john_groves1308) reported
from
Maidstone, England
@virginmedia are trying to bill me for a service i have never had and try to blame me for not telling them!
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
-
Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob
(@Robs90) reported
Another day another issue with @virginmedia Internet!! Sort your ******* self's out. Absolutely pathetic how in 2021 they still have issues with absolute piss poor Internet! All we get told is there is issues in the area. Sort it out!!
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I’m trying to contact you but can never get through by telephone, what earth am I meant to do? Your customer service has gone to pot
-
M Alruqi
(@Mansoor86636034) reported
@virginmedia I contacted you through text and I got a reply saying that we can’t help you. Will you either sort this or cancel my contract and refund me all payments taken by @virginmedia Bad experience 👎
-
LRoop
(@lokness9) reported
Rant time its 2021 virgin media how are you still having bad connection 2 times tonight you end my stream due to connection losses urgh LROOP is gone rogue
-
Matthew Stokes
(@mattystokes8) reported
@virginmedia Just seen that customer service hours is 8am-8pm.. so yes they would cut me off on purpose! Ot was 8.02 after 2 hour phone call! Absolutely disgusting service
-
2021 TerhiMG 💙 🚗
(@TerhiMG) reported
@virginmedia you are absolute crap
-
ZeeBummerz
(@_NSLDN) reported
@virginmedia the worst internet providers ever boy
-
Dean Connolly
(@Foe_23) reported
@ncustisTheSun @virginmedia They're a disgrace to be honest Neil, I was on a live chat with them for 5 hours today trying to cancel my contract.
-
Steve Mellor
(@ssjjsd) reported
Does anyone know how to leave @virginmedia? You can’t do it online and they just put you on hold in the hope you’ll hang up which I did after 1 hour 40 minutes. Maybe a complaint to @Ofcom might help. I’m open to any ideas.
-
Julie Rose Lee Monteith
(@monteith598) reported
@virginmedia can you please send me contact details to a person who will be able to help support me in my account.