Virgin Media Outage Report in Leybourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leybourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Leybourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Longfield, Maidstone, Grays, Royal Tunbridge Wells, Chatham, Coldblow, Sevenoaks, Bexleyheath, Tonbridge, Gravesend, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Longfield |
Total Blackout | |
| Longfield |
Internet | |
| Maidstone |
TV | |
| Grays |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Leybourne, England
Latest outage, problems and issue reports in Leybourne and nearby locations:
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Adam | Lewis
(@lewis_adam_) reported
from
Ditton, England
@virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠
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Karen Louise 💙💞🌈🙏
(@chinaheart7) reported
from
Dartford, England
@Matthew_Wright @virginmedia Go to BT. Never had any BS from them.
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The Wing Commander
(@philipwallingon) reported
from
Sutton at Hone, England
@virginmedia Eventually. I had to ask to talk to customer disconnections before I got a satisfactory response. Technician will call on Wednesday which in fairness is probably as quick a box in the post but with the benefit of a human touch.
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jordan
(@wharfyoung) reported
from
Wateringbury, England
@virginmedia Oh now this is the clincher, I can’t make a complaint online because the account has been disconnected. So when I login it tells me I don’t have access to that page. It’s almost like VM don’t want disgruntled former customers tearing them a new backside in their complaints.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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SatansLittleGirl🔮
(@lillyelizax) reported
from
Gillingham, England
@virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia You just turned up at my fathers door 6 months after you uninstalled your service following my mother’s death to collect your equipment which you took with you when it was uninstalled. Your rep (David Khan) was very rude to him.
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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Darren Young 📺
(@Just_Daz_Young) reported
from
Gillingham, England
@virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amrit Phull
(@Amrit_Phull) reported
@virginmedia This has all been carried out which why I'm so annoyed as nothing has resloved the issue! Then you charge me for a bill I've already ******* paid!!!! Despicable service @skytv send me your latest TV package offers.
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domocos16
(@domocos16) reported
@virginmedia Your phone costumer service is the worst out of all the companies that offer customer service. Last time I was on hold for 1h and 41 minutes… I have other things to do other than waiting. Why not offer live chat???
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Hen & Hops
(@hen_hops) reported
@virginmedia what’s happening today??? Static IP address issues so I can’t run my till or card machine - I hope I will be compensated for the lost business I have incurred!
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Andy Hewitson
(@Pangen_drav) reported
@virginmedia I give up. You really need to do something about this. Really really poor customer service. Could you let me know who I can direct my complaint to?
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Glue Creative
(@gluecreative) reported
@David22095025 @virginmedia Have finally spoken to VMB after nearly two hours! Their server failed at 2am this morning which assigns and handles all static IP addresses - a major service outage affecting all business users. No ETA on resolution but engineers working on it...
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vanessa
(@vfwoolnough) reported
@virginmedia Did you not read my response? She cancelled his sim, after speaking to him. She was rude and not listening, just talking. His account was cancelled last jan. She said there was no record of that , only a request for a PAC CODE. so he wouldn’t get a refund.
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Techsub.IT
(@Techsub_IT) reported
@virginmedia @BTTDjlewi11 @vmbusiness It's been down for all static IP customers since 12am yesterday total discrace.
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Amrit Phull
(@Amrit_Phull) reported
@virginmedia I've already called your crappy phone service which takes for ever to speak to someone! I work from home so have requested a call back at 4.15pm...let's see if I get called back....watch this space!!
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domocos16
(@domocos16) reported
@virginmedia where can I complain about my service?? WiFi keeps dropping for the past 3 days. No internet for the past 2 hours
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David Chudleigh
(@chudleigh) reported
@virginmedia It's not TV its broadband. The service has come back online