Virgin Media Outage Report in Leybourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leybourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Leybourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: West Malling, Shoreham, Chatham, Tonbridge, Bexleyheath, Maidstone, Rochester, Gillingham, Swanley, Grays, Royal Tunbridge Wells, Dartford, Gravesend and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Total Blackout | |
| Shoreham |
Wi-fi | |
| Chatham |
Internet | |
| Chatham |
Internet | |
| Tonbridge |
Internet | |
| Bexleyheath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leybourne, England
Latest outage, problems and issue reports in Leybourne and nearby locations:
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Anne-Marie Baker
(@akscotton) reported
from
Royal Tunbridge Wells, England
@virginmedia I have been trying to speak to someone about cancelling my mums broadband contract but keep getting cut off. Please help!
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Southborough Sweep
(@southborosweep) reported
from
Royal Tunbridge Wells, England
@virginmedia you really are useless. I've just spent 4 hours on the phone/online trying to find out when my service will be connected and you just put me on hold. I cant even leave because I tried that and you put me on hold for over an hour
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia Always like the service rendered before but this time around unfair and i think this needs to be looked into as you have log on how many times i called in last month alone, #unfair #badcustomerservice
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯
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Matt Goss 🇬🇧🇪🇺🏳️🌈
(@Matt_Goss) reported
from
Royal Tunbridge Wells, England
@virginmedia I’m getting pretty sick and tired of paying you almost £70 a month when our internet/TV service has been so poor the last few months in #TunbridgeWells. Will now actively start looking to swap providers.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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menacing fish
(@fish_menacing) reported
@virginmedia Is this the same generic answer you give everyone and it's not just me having this problem multiple customer are having this issue and it's nothing to do with the connection my end doesn't matter cancelling contract after December poor service provider
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pandasarerobots
(@pandasarerobots) reported
@virginmedia I've been trying for days to speak to someone about my new order and have got nowhere. Your customer service telephone team have hung up and your WhatsApp team directs me to the telephone team. Please can someone speak to me about this?
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Martin
(@deepdean) reported
@GoFigureItOut2 @virginmedia I was on the phone to them 6 hours last week and the issue is still not resolved. Ironically they are a fast telecom company
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Finola Riseborough
(@Finola_Rise) reported
This is atrocious. We could get @virginmedia here in days!! Can you either get us an install next week or release us from our contract. This is YOUR mistake, we were very clear about install requirements & were assured this wouldn’t be a problem
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Gary Lilley
(@garylilley88) reported
@virginmedia I can’t as I’ve moved and it won’t let me sign up to my new address but regardless still can’t get it at my old address down the road! Get laying alongside the rail lines Grantham —> Sleaford and you’re quids in around here believe me!
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Rileyyyy
(@RileyBanter) reported
@virginmedia Your internet is horrific. Another day another problem, WiFi is on but no internet connection. Will definitely be changing soon
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Andrew Herrington
(@Hezzie007) reported
@virginmedia tell me that straight away to avoid this pointless conversation…. or email whoever is in the faults department and tell them it’s broken! i have contacted virginmedia - that’s you! how your internal systems work isn’t my concern
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HandsomeEddie
(@HandsomeEddie1) reported
@virginmedia usual inept service. Apparently we don't have a fault and neither do all our neighbours. No landline and no broadband. Now having to travel into office.
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Donna
(@GoFigureItOut2) reported
@virginmedia No - mother was on the call in total for 23 minutes with no resolution - do you have an address where I can register a complaint re an old cheque that is now out of date - she hasn't presented it and its a year old - but one of the security question that she failed is what was
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia I will not be able to make this appointment. Please can we reschedule for 5 pm today? Could you also send me details of who I should contact in order to lodge an official complaint for failure to provide a service?