Virgin Media Outage Report in Leybourne, Kent, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Leybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leybourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Leybourne, England
The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tonbridge, Rochester, Gillingham, Longfield, Dartford, West Malling, Grays, Chatham, Bexleyheath, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 2 days ago |
|
Maidstone
|
Internet | 5 days ago |
|
Tonbridge
|
Internet | 5 days ago |
|
Rochester
|
TV | 13 days ago |
|
Rochester
|
TV | 13 days ago |
|
Rochester
|
TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leybourne, England
Latest outage, problems and issue reports in Leybourne and nearby locations:
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Lynda Lynch (@LyndaLy68271095) reported from Stone, England@virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions
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Mark Morgan (@M_Morgan94) reported from Rochester, EnglandVirgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Lynda Lynch (@LyndaLy68271095) reported from Stone, England@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
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Gavin Ball (@gavJball) reported from Crayford, England@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
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Lynda Lynch (@LyndaLy68271095) reported from Stone, England@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
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Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Gavin Ball (@gavJball) reported from Crayford, England@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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James Marsh (@JamesMarsh1974) reported from Crayford, England@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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linvell taylor (@LinvellT) reported from Sutton at Hone, EnglandSorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Lynda Lynch (@LyndaLy68271095) reported from Stone, England@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
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Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Gavin Ball (@gavJball) reported from Crayford, England@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for
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Gareth Keen (@gareth_keen_80) reported from Bexleyheath, England@virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day
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Gavin Ball (@gavJball) reported from Crayford, England@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
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David A Byron (@divadnoryb) reported from Grays, England@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Mark Mchenry (@markmchenry022) reported from Maidstone, England@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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James Marsh (@JamesMarsh1974) reported from Crayford, England@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Jackie highsted (@HighstedJackie) reported from Maidstone, England@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Mark Gould (@yiddo71) reported from Gillingham, England@virginmedia the worst customer service ever!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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raja hassan (@RajaParwaz) reported@virginmedia @virginhelp I,am still unhappy with your service signal keep dropping off 😢😢
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James Brennan (@ImBiiiGz) reported@virginmedia @VirginMediaIE Website down ??
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Q (@MrQ76) reported@virginmedia Great to hear 1 gig fibre is available, sad to hear £35 connection fee and no offers for a 22 yr customer - Roll on BRSK hurry and get fibre installed in Derbyshire
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gaby (@gabrielaesta) reported@virginmedia hi! broadband package was supposed to arrive by today to coincide with moving into new place - no sign of it. tracking link in confirmation email just takes me to your website? can’t get hold of a human via phone or chat. please help! thanks
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Ian (@Mr_Barnz) reported@virginmedia hello, trying to access my account through your site and iPhone app but it won’t let me in, is there a problem?
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Fer (@gomobel) reported@stuartcantrill @virginmedia My internet connection yesterday was just awful. Calls dropped all the time, robotic voice... I'm definitely switching companies when we move.
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Shane (@rMgUvuwhQwwZVcZ) reported@virginmedia When I contacted them yesterday, I was told that someone will call me within 24 hours but that window has passed. So I’m giving you 4 hours to finalise the order before I cancel and move elsewhere.
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Daddy Ayce (@DaddyAyce) reported@virginmedia suck my arsehole. **** company @VirginMediaCorp world's wankest customer service and world's wankest provider. **** all a yall.
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Graham Fradd (@GFradd) reported@virginmedia do you happen to be doing maintenance in the PL5 area of Plymouth? My Internet has gone down this morning around 9.50am
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OMA Monster @ #EGX2021 (@OMA_Monster) reported@virginmedia I always say, if I'm going down I'm going down in style 😎