Virgin Media Outage Report in Grays, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Woolwich, Eltham, Ilford, Dagenham, Dartford, Aylesford, Basildon, Barking, East Ham, Bexleyheath, Gravesend, Romford and Redbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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190Colditz
(@190Colditz) reported
from
Sutton at Hone, England
@virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mauricesaxby73@gmail.com
(@mauricesaxby73) reported
@virginmedia So WHY ARE THEY STILL SAYING I AM USING VIRGIN THROUGH EITHER MAYBE I'M RETIRED ELECTRICIAN AND WOULD BE INTERESTED HOW THIS WOULD WORK I HAVE NEVER SEEN THIS HAPPEN BEFORE I THOUGHT YOU NEEDED EQUIPMENT CONECECTED? ARE ALL STAFF REMEDIAL AND CANNOT ADD 1+1 = 2 IT SEEMS LIKE THAT
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•
(@Chavo19_) reported
Virgin media genuinely has the worst WiFi about *******
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Alan S
(@sometimesKysen) reported
Some new broadband company is installing fibre on my street, so I might finally have an option that's not Virgin Media. One small problem: they don't seem to have realised there are two flats at my address.
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Melissa Bradford
(@Melikins333) reported
@virginmedia Extremely flaky service for the 4th day in a row. Internet and TV down again. Booked an engineer to come out but they can't come until Tuesday which is ridiculous. Why is this happening all of a sudden?
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Anthony Potter
(@PotterAd) reported
@virginmedia please help I’m at my wits end. You have given me the wrong landline number which you accept. I have spoken to 4 different advisers that have given me different dates that this will be switching back to our original number. This never happens. The last date was 09/08
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c
(@CHawthorns) reported
@virginmedia No issues in my area. Only the Gig1 service not being fit for purpose. 500MB service was fine. Assume the network bandwidth for the Gig1 service isn’t quite ready for the amount of customers trying to use it.
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Ludwig Kayser
(@LudwigKayser) reported
@virginmedia Well, neither price gouging nor fraud are technical issues, so the only purpose served would be to make the poor call centre op feel bad. I did call them when an engineer cut off my internet for a week last month while installing another flat's internet, as THAT was an accident.
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Dan Robinson
(@TheDanRobinson) reported
Is there some problem with @virginmedia tonight? My set top box suddenly restarted itself and is now stuck unable to load channels. The router has also restarted itself and cannot reconnect to the network now.
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Chris Swift
(@swifty1871) reported
@virginmedia my Mum has been trying to get through on your phone lines for hours no luck then on chat a lovely customer service advisor cut her off when she’s trying to speak about her package ! Shocking service !
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James Dodds
(@jimd198421) reported
@virginmedia Box always gets warm but tonight your service 100% sucks, tv unwatchable, internet been down for over 2 hours hub 4 turned red as it wouldn’t connect and still can’t! Also taken our phone line down. You definitely don’t want to keep customers do you??