Virgin Media Outage Report in Grays, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Gravesend, Romford, Chatham, Gillingham, Ilford, Upminster, Orpington, Dartford, Barking, Brentwood, Shoreham, Bexleyheath and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Internet | |
| Dagenham |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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dean torris
(@deantorris) reported
from
Romford, England
@GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia please check status in IG2 area, Internet gone down.....again
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SUE ROSNER
(@Storkybird) reported
from
Ilford, England
Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.
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Clive Murray
(@CliveMurray12) reported
from
Loughton, England
Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia 2nd complaint made via your website as still no contact from the resolution team!
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Bill Burey
(@bburey) reported
from
Sutton at Hone, England
@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia Another week has passed, still no contact from your unbelievably awful resolution team!
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CuppaCharly
(@CuppaCharly) reported
@dickndom @virginmedia @SkyUK You can't win in the UK. They're all awful in one way or another
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Lawrence Gardiner
(@LawroGardiner) reported
@virginmedia Your services are constantly dropping out and tonight they're not reconnecting at all. I've had this problem multiple times and it's not being corrected. How do I book an engineer?
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UncleTony87
(@UncleTony87) reported
@virginmedia you have been worse then useless this last week. Internet keeps dropping (more than usual). The generic responses don't help and you expect people to pay more for this shoddy service can't wait till my contract ends. #virginmedia
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Lawrence Gardiner
(@LawroGardiner) reported
@virginmedia Your services are constantly dropping out and tonight they're not reconnecting at all. I've had this problem multiple times and it's not being corrected. How do I book an engineer.
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Coco
(@CanisLupusYoshi) reported
@virginmedia Contacted customer service and has just confirmed that the person who I chatted to lied to me so I would place the order…… thanks a lot.
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Mogster
(@Mogster97) reported
Sunday rant wk2 (this could be a long one) Virgin media... When we're (WBA) on the red button why do I either get a picture but no commentary or a picture but commentary from a different game or no picture but our commentary? What ******** is all that about? Why am I not...
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john morgan
(@johnmor65111412) reported
@virginmedia Both... Worst experience on what was supposed to be a relaxing weekend not to mention the rude and ignorant staff that you employ. I want to be refunded for what I have not received over the past 10-12 months or have at least a reduced payments for the next 12 months, #shocking
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Russty_Russ #Retro
(@russty_russ) reported
@dickndom @virginmedia @SkyUK Its interesting to see Sky and Virgin groups on FB as either side say they want to cancel their contracts and go to the other provider.
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Ashdon McFall
(@Dotover90) reported
@virginmedia Yes thats right. Sorry ive just got back from abroad, i had no signal the entire time, and having just landed back in the uk i still have no signal?
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DANIELLE DONNELLY
(@SCALIWAG12) reported
@virginmedia Yep says will be sorted by Monday 17th at 12 & that's the telly but everything is effected telly & broadband and no I'm not phoning to wait on hold for ages to be told whatever! You up our monthly outgoings for poor service! When I phone it will be to leave!