Virgin Media Outage Report in Grays, Borough of Thurrock, England
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The latest reports from users having issues in Grays come from postal codes RM17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Upminster, Basildon, Rochester, Bexleyheath, East Ham, Dagenham, Chatham, Gillingham, Barking, Dartford, Thamesmead, Brentwood and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| London |
Wi-fi | |
| London |
Internet | |
| Upminster |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia No faults, no. Speed is low on both wired and wireless. Was getting 200mb correctly for the first week of my contract back in September, but issues since then.
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anand j
(@dranand2812) reported
from
Chigwell, England
@richardbranson vry sorry to say tht virgin media communication to th customers been very poor. I hv been awaiting new broadband connection fr a while, vry frustrating indeed. #acc813439502 site id 22
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Joe Gallant
(@jgchurchcomms) reported
from
Snodland, England
@virginmedia 200mb package, as I said. No devices that are actively causing the issue - it’s been happening for some time regardless of what’s connected.
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👽Dean McFarlane👽
(@NoddyMaccy) reported
from
Romford, England
It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Michael (Burt)
(@MichaeloooDavey) reported
from
Romford, England
@virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@natjaydee There’s an outage, since about 12:40 this afternoon. I have virgin media business broadband so have been down for half the working day. Not ideal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent.
(@justmevincent) reported
@virginmedia I've done the test your equipment states it is fine. I had this b4 with VM years ago and a engineer came out and found I to be VM. Now to be fair I pay for this. So my self help is done. Do you have a number I can call or I just find it. Thanks
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pup-uk
(@uk_husky_pup) reported
@virginmedia the complaints team have NOT actually addressed the main complaint and just given me a roundabout answer. Also apparently they tried to call me this afternoon but I have had no missed calls and I have good VM signal
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georgia💫
(@g30rgiakh) reported
Really rude of the virgin media minimum spending cap being £5. B
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia The service status page shows no fault although there are 2 ongoing faults, but I’m not getting into why it says no known fault when there are known faults, since it’s a dead end discussion. All I want to do is to be able to report my loss of service
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sarah
(@sarah_favourite) reported
@virginmedia Hi all sorted, you have a new customer 🤓but my current provider says I should tell you to take over the line. (Whatever that means)
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Adam Heaton
(@adamskiheaton) reported
@virginmedia Brilliant, so 2 hours on talking over text messages to be sent the same website you sent me earlier. Can a human being actually speak to me and actually help me!? Is this too difficult to ask in 2021!?
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Paul Reynolds
(@73paulr) reported
@virginmedia Then I’m afraid you are not much help to me. But I’m quite used to this kinda service now from Virgin media. Thank you for attempting to help.
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Lauren
(@lfbcee) reported
@virginmedia No it isn’t. It’s a work mobile. You shouldn’t even have a note of this number - it’s a local authority issued mobile and it’s never been used to contact virgin media. Do you have a complaints email I can use to have my number removed?
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Matthew Yau
(@Matthew_Yau) reported
@virginmedia Hi, no, frankly they didn't understand why anyone would pay £99 for a plastic cover...are you suggesting we wait until rain causes fire damage before you do something about it?
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia How would the service status page confirm the total loss of service if I have no option to report it??