Virgin Media Outage Report in Grays, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Bexleyheath, Ilford, Chatham, Dagenham, Coldblow, Basildon, Brentwood, Canvey Island, Rochester, Orpington, Gillingham, Snodland and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh David Williams
(@hughdwiliams) reported
@dannywoodward2 No thanks, we can’t get virgin media around here, what I’ve read about there internet I wouldn’t want it either, the exchange caught fire it’s hardly sky’s fault I’m happy where I am, did you read that @sky how about a little thank you for being a loyal customer
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Bally
(@davidball74) reported
I can honestly say signing for @virginmedia was the worst decision I have ever made. Customer service is so unbelievably poor, don’t go there folks. Sat watching the circle of doom on my tv.
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IvIRDylan OG
(@IvIRDylan_OG) reported
@virginmedia I have just checked and it says there's an issue for people with v6 and tivo this only makes us unable to watch catchup and on demand but an engineer is sorting that issue estimated time 13:05
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Jade
(@Jade68508911) reported
@virginmedia Our internet has been down for about 3 days now, I have tried everything to get it back working with no luck
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pintofnumbers ⚒
(@pintofnumbers) reported
@virginmedia No reference to the outage I see! Also every other broadband provider rooter/WiFi has been totally fine - funny that. The best bit is that you want £260 to cancel because the service is fine. Your companies disinterest in it customers welfare is astonishing!
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C
(@cr10123) reported
@vmbusiness We've been having major issues with our VM business service but am still surprised that an "Internet" company requires customers to wait on hold and raise tickets via phone with no electronic way to log faults. Why must we wait on hold for ages just to say you're down!
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TheQueerGuy 🏳️🌈
(@TheQueerGuy) reported
Hey @virginmedia is there a problem with tv and broadband at eh17?
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Paul Dreczko #FBPE 🇵🇱 🇪🇺
(@Paul_D1963) reported
Just phoned @virginmedia to renegotiate my broadband and TV bundle. As soon as I mention I wanted to choose a cheaper package I was told their systems had gone down and for me to call back on Monday! They have just lost a customer.
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Michael
(@micklehem) reported
@virginmedia internet speed close to a 5th of what I’m paying for - are you having issues in the south-east?
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Paul Dreczko #FBPE 🇵🇱 🇪🇺
(@Paul_D1963) reported
Seems @virginmedia don't want to keep loyal customers. Won't let me upgrade online and miraculously their systems go down when I mention I want a cheaper package. They wont even let me cancel my membership. Disgraceful.