Virgin Media Outage Report in Thundersley, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Chelmsford, Basildon, Grays, Southend-on-Sea, Rochester, Canvey Island, Wickford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Gravesend |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Phone | |
| Basildon |
Wi-fi | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
-
Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
-
CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
-
Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
-
frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
-
BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
-
Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
-
Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
-
Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
-
frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mikhail St Catherine
(@MikhailPMF) reported
@virginmedia why does no one want to answer the phone, on hold for 1 hour. I want to cancel for a number of reasons, one being shocking customer services
-
FedUpFreddie
(@FedUpFreddie369) reported
@virginmedia I was offered another Web chat to arrange an appointment to resolve the issue, my concern is that everytime I speak to someone privately I am told I must pay for 2 months of service I have not had. This has gone on since November 25th!
-
David Zell
(@deezed) reported
@blobbybobber @virginmedia Call main service number, press option for people thinking of leaving and you’ll talk to a real human being …. In the UK. Make sure he or she stays on the line if they put you through to someone else. Good luck!
-
Janice Preston
(@JaniceP90483744) reported
Virgin media a joke...3 days now trying to contact them to cancel account
-
Cat B
(@couiza) reported
@virginmedia Doesn’t look like I have much choice.. I have had no internet for a week..I am unable to reboot the system as I cannot reach due to my injuries. I live alone..I have no family.. and currently have a broken leg so need the Internet for shopping .l.currently using my 4G
-
Stephanie🐑
(@StephLamby) reported
@virginmedia It would have been good if this was obvious, at NO point on the website it tells you to click the link on the website. Please can you advise of the best number to ring so I can cancel my order and go back and follow the link? Thank you
-
CSimpson
(@C_Simpson_92) reported
Hi @virginmedia Am trying to leave your broadband services as I am moving house, but I'm constantly getting the message of 'we cannot take your call right now...please go online' except the online help directs me back to your phone. Can you help here?
-
Jen
(@babymable) reported
@Catrabbit75 @virginmedia Having the same problem. I've been waiting 57 minutes and I only have 3 days left to cancel. I don't have time to sit and wait all day trying to get through. They should have the option to cancel on our virgin media account online.
-
Andrew
(@APr1ce1985) reported
@virginmedia I'm up to nearly 6 hours on hold over the last few days trying to cancel. Don't know why I have to be sent through 3 departments to get this sorted.
-
Naresh Savalia
(@NareshSavalia) reported
@virginmedia Can't hold anyone over the call for the cancellation request. Terrible service 🙄😔