Virgin Media outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Wickford, Brentwood, Chelmsford, Rochford, South Benfleet, Billericay, Canvey Island, and Ingatestone.

City	Problem Type	Report Time
Basildon	Internet	22 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	2 days ago
Grays	Wi-fi	2 days ago
Southend-on-Sea	Internet	3 days ago
Wickford	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  kali ace (@GrandmasterAce1) reported 23 seconds ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Justin 🇺🇦 (@J4Y_DEE) reported 3 minutes ago from Gravesend, England

  @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

• 
  Rachel Romain (@RERomain) reported 11 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  Jon Read (@joniread68) reported 16 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Simon Norris (@sinozza) reported 17 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  David Sugg (@TheSugg) reported 17 minutes ago from Gravesend, England

  @virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option

• 
  Mark Harrison (@maharrison) reported 18 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  kali ace (@GrandmasterAce1) reported 19 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  Jon Read (@joniread68) reported 22 minutes ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Penny Rolfe nee Acres (@wonky1961) reported 23 minutes ago from Southend-on-Sea, England

  @Mattallwright 2 years on since I have been having trouble with Virgin Media (fingers crossed) they may have now get an uninterrupted supply after charging me late payments more than double my Media prices whilst as a Vulnerable Person they were awful

• 
  Kim Baker was Lovett (@Kimlovett) reported 28 minutes ago from Southend-on-Sea, England

  @virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....

• 
  ron palmer (@moebius1967) reported 29 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Katie Purkiss (@KatiePurkiss) reported 31 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 34 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 41 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 45 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Chris L (@ChrisyL1) reported 45 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Russell Norris (@rrrussboy) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  ron palmer (@moebius1967) reported 51 minutes ago from Southend-on-Sea, England

  @bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****

• 
  lindsay wood (@Dearnormajeane) reported 58 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@victor50) reported 6 minutes ago

  @virginmedia if Virgin paid me £5 for every time the wifi went down, I’d be a wealthy man. I am anyway, but not quite enough to sue under the trades description act for diabolical service. Absolutely awful. The new provider can’t get in our area quick enough.

• 
  phorsfield (@phorsfield) reported 8 minutes ago

  @virginmedia I've had no broadband since 1pm today, tv channels working bar the services that require Internet, reboot hub plus reset. Are there any issues in RG12 area?

• 
  Damien Pooley (@damienpooley) reported 10 minutes ago

  @virginmedia a few weeks ago I had some broadband issues and was told a new hub would be dispatched to me. I still haven’t received it, and my account says I don’t have any open orders. I tried to contact VM via chat, but (twice) the agents said nothing when connected!

• 
  zach close YT (@ZachcloseYT) reported 11 minutes ago

  Seriously @virginmedia you canceled our contract with you before it even run out just because you have sued and you raised the price to over 200 pounds a month that we can't afford and the rubbish service doesn't even work and I don't want a reply from ai I want a person to reply

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 12 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Robson Ramalho (@Rp61Robson) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv14 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Sharon Grimes (@sharongrimes1) reported 14 minutes ago

  @virginmedia I’m not a customer of your co but sub contractors for your co rudely knocked on my door this morning to move my car. Should I not been notified of works carried out. What if I was not in, and there was damage to my car?

• 
  Sinead Nash (@nashs) reported 20 minutes ago

  Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

• 
  Banshee (@strikecenter147) reported 22 minutes ago

  @Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.

• 
  Mark Oram (@markoram1) reported 22 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,