Virgin Media Outage Report in Thundersley, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent Virgin Media outage reports came from the following cities: Gravesend, Southend-on-Sea, Basildon, Grays, Brentwood, Canvey Island, Chelmsford and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Basildon |
Internet | |
| Basildon |
||
| Basildon |
||
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Chris L
(@ChrisyL1) reported
from
Basildon, England
@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin J Lewis
(@colinjlewis78) reported
@virginmedia I don't think you understand. There's a problem in W4 & has been since we moved here in May. Virgin Media has yet to address this because they can't be bothered. It took them 3 months to replace a faulty cable to our flat that had been used. Corner cutting & misleading isn't good
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Beaver
(@Chap40D) reported
@virginmedia broadband services down across Norwich. Poor responses so far, what's going on?
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Steve Consterdine
(@SteveConsterdin) reported
@virginmedia Hi NL, Yes I did but initially no joy. I have since checked and now everything is ok. Your colleague GT asked me if everything was ok and it sounded like he had done something at your end which fixed the issue. So everything is ok, thank you.
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Steve Consterdine
(@SteveConsterdin) reported
@virginmedia @virginhelp Hi GT, router light now solid white and I can access internet. Thank you for the fast resolution. I was concerned as I was aware that other ip phone companies had been experiencing ddos attacks and was sure if you guys were having the same issue.
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MFW Gav
(@MincheryFarmWeb) reported
@virginmedia Another day, yet another total outage and zero contact or solutions from @virginmedia @VirginMediaCorp
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2021 degrees. 🇪🇸🇦🇺🇲🇩🇱🇻🇳🇴
(@12pointsgoto) reported
@virginmedia Hi is it a common problem to not receive Microsoft verification emails?? I am locked out of my PC until I can verify but the emails won’t come through to me!!
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia There's clearly a disconnect, ironic use of the word, between VM Twitter, VM forums and VM support - if this even exists. I'm already on the 3rd page of problems on the forum. Nothing short of disgraceful and embarrassing. No response. No support. Enjoy your day logging on.
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Steve Consterdine
(@SteveConsterdin) reported
@virginmedia Hi, my router has a flashing green light and I am unable to access the Internet. I have tried to access the Virginmedia website using my phone and the website page appears but if I try to use it nothing happens. Are you having issues?
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UK Political Debate and Discussion
(@ripthe100k) reported
@virginmedia please dm me, my connection is down and the text you've sent gives me a error
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Thomas
(@9t3TillInfinity) reported
@VirginMediaIE I’m trying to log into my virgin media account and the website is not working, when I try to reset my password with the account number in the emails it tells me it doesn’t exist