Virgin Media outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Gravesend, Chelmsford, Wickford, Grays, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	TV	5 hours ago
Basildon	TV	5 days ago
Gravesend	E-mail	5 days ago
Chelmsford	Internet	5 days ago
Basildon	TV	5 days ago
Gravesend	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 2 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Mark Harrison (@maharrison) reported 3 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  matt (@briggsym) reported 3 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Robert Shaw (@hungoverdrawn) reported 5 minutes ago from Wainscott, England

  @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 8 minutes ago from Canvey Island, England

  @virginmedia Hopefully the confirmation of the rude man losing his job.

• 
  kali ace (@GrandmasterAce1) reported 12 minutes ago from Grays, England

  Virgin media users any issues 😣?

• 
  Mark.. (@MLong94) reported 12 minutes ago from Grays, England

  Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

• 
  Samantha Doe (@samanthadoe1) reported 15 minutes ago from Canvey Island, England

  @virginmedia Yes and there are/were no known broadband issues showing in the area on the service page

• 
  Ian Collier (@_iancollier) reported 20 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  MrChips (@MrChips2000) reported 22 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  Tmak (@tmacbond) reported 23 minutes ago from Wickford, England

  This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices

• 
  Russell Norris (@rrrussboy) reported 33 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  kali ace (@GrandmasterAce1) reported 43 minutes ago from Grays, England

  @SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky

• 
  Tmak (@tmacbond) reported 48 minutes ago from Wickford, England

  @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

• 
  Russell Norris (@rrrussboy) reported 49 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Katie Purkiss (@KatiePurkiss) reported 52 minutes ago from Southend-on-Sea, England

  After 20 years of being with @virginmedia and Telewest before that, I’ve finally decided to jump ship. Broadband has been horrendous for a couple of weeks and constant issues. 😔. #TimeforaChange

• 
  Russell Norris (@rrrussboy) reported 52 minutes ago from Southend-on-Sea, England

  @virginmedia Actually that’s wrong, I received an email to advise that the complaint had been resolved and had to respond saying it hasn’t. What hope is there when you can’t even get a complaint right?

• 
  grizzly_gooner (@GoonerGrizzly) reported 54 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 56 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Kate Crisp (@kec1964) reported 59 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UK veteran (@irishguard1998) reported 8 minutes ago

  @Magnoli23215778 @virginmedia They are terrible I left them years ago

• 
  Ashley Blick (@ablick1986) reported 15 minutes ago

  @virginmedia I’ve had SkySports add on without requesting this. Customer support saying 30 days notice required. Anyone else had this? This is fraud!

• 
  GamerStyle1980 (@GamerStyle1980) reported 25 minutes ago

  @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

• 
  Martyn Lucas (@Martyn_Lucas) reported 28 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Damian Hastie (@DamianHastie) reported 29 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Virgin Media News (@VirginMediaNews) reported 29 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  Rob Elcock (@rob_elcock) reported 30 minutes ago

  @elScreech81 @virginmedia Absolutely terrible mate !!!!

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 30 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

• 
  Paul Hulse (@paulpresenteruk) reported 35 minutes ago

  Dear @virginmedia I upgraded my package last night to add TV yet I wish to cancel this change due to the price for existing customers which is nearly double to what a new customer would get… I have tried to contact through various methods to cancel.

• 
  Virgin Media News (@VirginMediaNews) reported 36 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.