Virgin Media outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Dagenham, Billericay, Ilford, Canvey Island, Buckhurst Hill, Chelmsford, Harlow, Romford, Newham, Ingatestone, Chigwell, Barking, Bexleyheath, and Welling.

City	Problem Type	Report Time
Basildon	Internet	14 hours ago
Dagenham	Internet	14 hours ago
Billericay	E-mail	15 hours ago
Ilford	Internet	2 days ago
Ilford	Internet	2 days ago
Ilford	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  MrChips (@MrChips2000) reported 3 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 8 minutes ago from Harlow, England

  @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

• 
  grizzly_gooner (@GoonerGrizzly) reported 8 minutes ago from Thundersley, England

  @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

• 
  Deli (@DelDelovely) reported 15 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Kate Crisp (@kec1964) reported 15 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  David Carpenter (@dizzleeducation) reported 15 minutes ago from Bexleyheath, England

  @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

• 
  grizzly_gooner (@GoonerGrizzly) reported 26 minutes ago from Thundersley, England

  @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

• 
  Havoc Techie (@HavocTechie) reported 30 minutes ago from Epping, England

  Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.

• 
  Rachel Romain (@RERomain) reported 32 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported 35 minutes ago from Romford, England

  @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

• 
  K.P (@PrinceKp87) reported 36 minutes ago from Harlow, England

  You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 37 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  Elmarie Hahn💙 (@elmah69) reported 40 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Kathryn Bowers (@kathrynahedrick) reported 41 minutes ago from Ilford, England

  @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

• 
  Dave Taskis (@FatherFantaskis) reported 41 minutes ago from Romford, England

  Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

• 
  Andee Byford (@BobCratchitt) reported 46 minutes ago from Romford, England

  @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

• 
  Richard Greenland (@RichardGreenla1) reported 47 minutes ago from Bexleyheath, England

  @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 51 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  Carol Dover (@CarolB29041964) reported 59 minutes ago from Stifford, England

  Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

• 
  Going for Gold (@Gold_Accounting) reported 59 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason ferguson (@Jasonrfc90) reported 6 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  Máire 🇮🇪 (@mochara57) reported 9 minutes ago

  @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

• 
  Alexander Stone (@maqa40939179091) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Max (@MaxWebster7) reported 13 minutes ago

  @virginmedia you guy's are **** and are liars. Never use this company they just fob you off.

• 
  Debbie Rowe (@debbierowe1) reported 14 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  JS (@SweeneyJoanne) reported 15 minutes ago

  @virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.

• 
  Ray Cairns (@RCMCFCX3) reported 16 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

• 
  Gary Polley (@Gary_Polley) reported 17 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  Taz (@AppleTerence) reported 18 minutes ago

  @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 19 minutes ago

  @virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced