Virgin Media Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Basildon, Chelmsford, Newham, Dagenham, Harlow District, Romford, Chigwell, Brentwood, Grays, Barking, Welling, South Benfleet and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Brenda
(@joybrenda) reported
from
London, England
@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Brenda
(@joybrenda) reported
from
London, England
@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Tully
(@NeilTullyRE) reported
@virginmedia I requested a full refund of all funds I have paid to virgin as you were unable to provide the service I was paying for. I don’t receive any offers, just told no. Complaint gets closed or promised call back that never happens
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McAiney Ⓜ️
(@mcainey88) reported
@virginmedia no Internet connection in pr2 area my mother and brother in the same area and theres is down to
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JuwadMalik
(@JuwadMalik) reported
@virginmedia Your call centres in Indian are doing nothing for your customers. I am able to speak the same languages as them and still they don’t understand or are unhelpful. Either they are undertrained or are told to leave customers frustrated or to not help them.
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MarkWhitcutt@RJCP Solicitor-Advocate
(@MWhitcutt_RJCP) reported
@JamesTurner37 @virginmedia Unfortunately they have put up the charges but their customer service is ever worse. It’s all no doubt designed to line the pockets of @richardbranson but we his customers have to put up with it! He’s more interested in bloody rockets!
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Rich S
(@TiredRich_) reported
@FY5 @virginmedia Only 4g on useless O2 here! Is 3 good in this area then? I can get a 4g signal but it's obviously oversubscribed.
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Simon Willars
(@swurra) reported
@virginmedia No service issues - sky sports not transmitting in HD picture quality is poor to say the least this is 2022 and I don’t expect this poor quality in the modern age or at your fibre broadband speed
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Rick
(@AlonzoORP) reported
@RHunterPaul @virginmedia Shocking service, get Sky Robbie, you used to be a star on Sky Sports.
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use this
(@didhe5aythat) reported
@virginmedia I'm canceling as soon as I rtn from work tomorrow, never had such a bad experience
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Daniel Nelson
(@MrDan91) reported
@virginmedia Do you realise how much money you are losing not having a line down Colchester High Street? Loads of shops that could benefit. Hurry up and put down a line.
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Ricky Goodchild
(@RickyG_Fitness) reported
@virginmedia extremely stressful experience with YOUR customer service personnel. At the end of a very long day, I want a simple process & a helpful person NOT what I received.