Virgin Media Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Virgin Media outage reports came from the following cities: Barking, Ilford, London, Brentwood, Newham, Romford, Dagenham, Bexleyheath, Basildon, Harlow, Chigwell, Chelmsford, Grays, Welling and Redbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| Ilford |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️
(@hairydalek) reported
from
Writtle, England
Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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Jim Thompson (Thompson Promotions)
(@Bambarumba) reported
from
Harlow, England
@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Simpson
(@Craig_Simpson82) reported
@virginmedia The text service is worse than the waiting for hours on the phone
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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John Lockdown?What lockdown..
(@metallicageek) reported
Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...
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John Conroy
(@conroy1977) reported
@virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling
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Kenneth Carranza
(@KennethCarranza) reported
@virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?
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Rafael Perera
(@rafaoxford) reported
@virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.
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Tom Ross
(@TomRossi07) reported
@virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.
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Hannah Williams
(@han_18) reported
@virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect
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Alli* 🤜🏼🤛🏼
(@HacktoFlack) reported
@virginmedia But you’re not actually going to do anything to help, are you?
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Simone Laghi
(@Simone_Laghi) reported
@virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?