Virgin Media outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Romford, Newham, Chelmsford, Basildon, Buckhurst Hill, Harlow, Dagenham, Grays, Wickford, Brentwood, Epping Forest District, Bexleyheath, and South Benfleet.

City	Problem Type	Report Time
Ilford	Internet	2 hours ago
Romford	Internet	15 hours ago
Newham	Internet	2 days ago
Ilford	Internet	2 days ago
Ilford	Internet	2 days ago
Chelmsford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Wesley Dolly (@wesleyddolly) reported 33 seconds ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Ben Hollinsworth (@benhollinsworth) reported 51 seconds ago from Ilford, England

  @virginmedia internet outage two weeks in a row. What’s going on!?

• 
  Kathryn Bowers (@kathrynahedrick) reported 3 minutes ago from Ilford, England

  @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

• 
  Mark Catchlove (@markcatchlove) reported 6 minutes ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  Andrew Battle (@andy_s_battle) reported 8 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Claire Nugent (@clairevnugent) reported 16 minutes ago from Romford, England

  And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤

• 
  Andrew Burns (@andrewb_63) reported 16 minutes ago from Ilford, England

  @virginmedia There's an issue in the area and we let out technicians know

• 
  Dave Hammond (@Dave_CAFC) reported 16 minutes ago from Crayford, England

  @virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage

• 
  Kim Edwards (@KimEdwards48) reported 20 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  My Football Shirt (@Slatsman) reported 20 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Robert Dearle (@DearleRobert) reported 30 minutes ago from Harlow, England

  @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

• 
  Nancy S (@mizznansea) reported 31 minutes ago from Aveley, England

  @virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.

• 
  Steven Hunter🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sculptorini) reported 32 minutes ago from Eltham, England

  Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia

• 
  David Ball (@dicksielives) reported 33 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 34 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Andrew Colman (@scuttyoftheyard) reported 40 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

• 
  Going for Gold (@Gold_Accounting) reported 48 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Mark Connolly (@macon1375) reported 51 minutes ago from Crayford, England

  @virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband

• 
  Mark Connolly (@macon1375) reported 54 minutes ago from Crayford, England

  @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

• 
  Jim Thompson (Thompson Promotions) (@Bambarumba) reported 58 minutes ago from Harlow, England

  @woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric Byrne (@EricByrne35) reported 2 minutes ago

  @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

• 
  Caroline (@finn33) reported 4 minutes ago

  @virginmedia I’ve done the trouble shooting steps. You’ve checked that I’ve paid my bills. Hence the comment about the engineer. I don’t need to give you any other details.

• 
  Ruth Whalley (@Leftdoubleclick) reported 4 minutes ago

  @virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.

• 
  Alex DM || ⭐ || (@Xoman08) reported 4 minutes ago

  @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

• 
  Tom (@tommoyiddo) reported 5 minutes ago

  @JKloppsKop @PolitlcsUK Virgin Media isnt a subscription service. Its a telecommunications service. You get 14 days from when you sign up to their services by phone or online already.

• 
  paul d (@pauldewolfe) reported 6 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Savannah (@justicenowxxx) reported 10 minutes ago

  O2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly

• 
  aeri♡ (@aerikittie) reported 11 minutes ago

  @thevoteuk i remember what an absolute ******* nightmare virgin media was years back, they made it so bloody hard but once i was free i was like absolutely never again what the hell

• 
  Calvin Smith (@calv_smith) reported 14 minutes ago

  Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

• 
  Caroline (@finn33) reported 16 minutes ago

  @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.