Virgin Media outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Dagenham, Billericay, Ilford, Canvey Island, Buckhurst Hill, Chelmsford, Harlow, Romford, Newham, Ingatestone, Chigwell, Barking, Bexleyheath, and Welling.

City	Problem Type	Report Time
Basildon	Internet	15 hours ago
Dagenham	Internet	15 hours ago
Billericay	E-mail	15 hours ago
Ilford	Internet	2 days ago
Ilford	Internet	2 days ago
Ilford	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Mark Catchlove (@markcatchlove) reported 8 seconds ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 7 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  charlie and Blossom (@LaurenLFlower) reported 14 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  Nancy S (@mizznansea) reported 18 minutes ago from Aveley, England

  @virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.

• 
  Going for Gold (@Gold_Accounting) reported 18 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 26 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  Nancy S (@mizznansea) reported 29 minutes ago from Aveley, England

  @virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.

• 
  Andrew Colman (@scuttyoftheyard) reported 31 minutes ago from Ilford, England

  @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 34 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Andrew Battle (@andy_s_battle) reported 34 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Uptown entertainment discos (@Uptowndiscos) reported 35 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Uptown entertainment discos (@Uptowndiscos) reported 36 minutes ago from Harlow, England

  @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

• 
  grizzly_gooner (@GoonerGrizzly) reported 42 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Paul Dwyer (@pauldee74) reported 47 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Elmarie Hahn💙 (@elmah69) reported 48 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Scott Brindley (@scottyboy1973) reported 49 minutes ago from Ilford, England

  @virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!

• 
  Anna Thurman (@AnnaThurmanLDN) reported 55 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  AJ (@appariciojunior) reported 55 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Ilford, England

  @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

• 
  Terry 🦇🦒🦁 (@TerryF1010) reported 59 minutes ago from Bexleyheath, England

  Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chesser (@chesserlufc) reported 4 minutes ago

  @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

• 
  Nala100577 (@Nala100577) reported 5 minutes ago

  @virginmedia @RobNoonan007 Its a total blackout now too - its not the tv

• 
  Keith (@Keith_Bredrin) reported 5 minutes ago

  @gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.

• 
  duhnah with a gh (@ailleanach) reported 6 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS

• 
  rebecca ann jarvis (@rebeccaann1989) reported 7 minutes ago

  @virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 11 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Ray Cairns (@RCMCFCX3) reported 11 minutes ago

  @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

• 
  𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported 17 minutes ago

  @virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!

• 
  Debbie Rowe (@debbierowe1) reported 19 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  Stephen Hampson (@StephenHampson) reported 20 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia