Virgin Media Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Dagenham, Romford, Ilford, Charlton, Harlow, Newham, Barking, Eltham, Wickford, Basildon, Woolwich, Abbey Wood and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Upminster |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Jason mimms
(@JasonMimms35) reported
from
Epping, England
Is virgin mobile down as cant make calls @virginmedia
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Andrew Brooks
(@Real_Blue_Meani) reported
from
Epping, England
@virginmedia Yep still not working. Nearly a week now and our next bill has arrived.
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Brenda Franco
(@joybrenda) reported
from
Ilford, England
@virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 oh please sort it out
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pg
(@paulgillhome) reported
@virginmedia Again there is NO phone nor internet ! This is not a case of “switching on/off or check cables” the service has been down since last Tuesday!!! There is no update, no service and still #VirginMedia are not prioritizing this issue so have written to local newspaper to highlight
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The 10th Man🏴🇪🇺
(@TovCamino) reported
Hey @virginmedia I have been waiting in a queue to speak to an agent on your online chat service about my mobile account for over an hour. Appalling customer service.
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Grumpy Gay
(@jockthumper) reported
@stu_bibby @virginmedia In fact this was only the tip of the iceberg in terms of the complaint but the VS agent didn't have a script to deal with it.
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Ash Frith
(@AshFrith) reported
@virginmedia A few months ago I spoke to a member of the team and was told I’d be sent some signal boosters I have a couple of rooms that really struggle to get WiFi signal
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susie
(@susienorfolksww) reported
@virginmedia Please help. You are closing my PAYG phone, but it has a balance on that the helpline can't refund as I can't remember password
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Dᴀɴɪᴇʟ Nᴏɢᴜᴇɪʀᴀ
(@nrg78) reported
@virginmedia I was a Customer until you decided deactivate the SIM Card I was using and posted a new SIM card to a flat I used to let 20 years ago.
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richard Stevens
(@richard170409) reported
@virginmedia Done it again for about the hundredth time since getting your internet. Never had this trouble with another provider
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ScotsSaboteur 🏴
(@ScotsSaboteur) reported
@virginmedia Excuse me?? It's not a little extra add on, it's absolutely part of the service that I pay a substantial premium for. There is only so long VM can get away with that kind of customer service response. Your service status page won't load... too many ppl checking too many faults?
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Charlotte Poynter
(@twubble_c) reported
@virginmedia So waiting on a call for hours at a time would be better. This is why I want to leave virgin!!! Absolutely useless customer service!!!!!!!!!!
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Tim
(@412isit) reported
Peak @virginmedia irony. Send me a 10% price increase email justified by their investment in improving reliability whilst I’m having to WFH on 4G because my internet is down. #jokers