Virgin Media outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Bexleyheath, Dagenham, Ilford, Brentwood, Chelmsford, Romford, Basildon, Epping Forest District, Billericay, Newham, Grays, Barking, Harlow, Erith, and Canvey Island.

City	Problem Type	Report Time
Bexleyheath	TV	12 hours ago
Dagenham	Internet	16 hours ago
Dagenham	Internet	2 days ago
Dagenham	Internet	2 days ago
Ilford	Internet	2 days ago
Brentwood	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 3 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  charlie and Blossom (@LaurenLFlower) reported 5 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  Nancy S (@mizznansea) reported 14 minutes ago from Aveley, England

  @virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.

• 
  Kim Edwards (@KimEdwards48) reported 15 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  amanda (@amanda11350524) reported 16 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  matt (@briggsym) reported 20 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  AJ (@appariciojunior) reported 22 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Andrew Colman (@scuttyoftheyard) reported 24 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 27 minutes ago from Harlow, England

  @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

• 
  matt (@briggsym) reported 37 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

• 
  Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported 38 minutes ago from Romford, England

  So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia

• 
  Katie Fowler (@SpiritAngels5) reported 39 minutes ago from Stapleford Abbotts, England

  @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

• 
  nickdrinkman (@mangrovedrink) reported 40 minutes ago from Ilford, England

  @virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit

• 
  Wesley Hammer ⚒️ (@CouchPotatoUK) reported 42 minutes ago from Romford, England

  @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

• 
  YM (@Yadzinooo) reported 43 minutes ago from Ilford, England

  @virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen

• 
  | RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported 48 minutes ago from Harlow, England

  My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia

• 
  Alan Ferrari (@ferrari1fer86) reported 48 minutes ago from Romford, England

  @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

• 
  Bernie Biggs (@Biggsy58) reported 49 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  MrChips (@MrChips2000) reported 49 minutes ago from Grays, England

  @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

• 
  Kathryn Bowers (@kathrynahedrick) reported 60 minutes ago from Ilford, England

  @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky Leigh (@vickiferris) reported 35 seconds ago

  @virginmedia Fingers crossed for Wednesday and Saturday and hopefully not more broken promises. @virginmedia need to send me all the transcripts because I cannot wait to go through them.

• 
  gail hendry (@gail_hendry) reported 2 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  Dylan Brown (@DillB1976) reported 3 minutes ago

  @virginmedia @ShirleySarah70 You dont reply to messages, you have not responded to me for 4 hours on an issue that is not resolved

• 
  Jen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱🍷 (@mrsjen2023) reported 3 minutes ago

  @virginmedia Hello My remote doesn't work with my new 360 box please advise?

• 
  Ben Grant (@MrBenGrant) reported 9 minutes ago

  @willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 10 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  kelefc79 (@kelefc79) reported 11 minutes ago

  @virginmedia 4 days my elderly dad has been without service. Not good enough.

• 
  Richard (@xTHEDROIDx) reported 11 minutes ago

  @virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.

• 
  Dylan Brown (@DillB1976) reported 11 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 12 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.