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Virgin Media outages and service status in Brentwood, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Brentwood, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 2, 3:56 PM GMT+1.
  • 74% Internet (74%)
  • 14% Wi-fi (14%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Dagenham, Newham, Bexleyheath, Basildon, Chigwell, Wickford, Romford, Chelmsford, Buckhurst Hill, Harlow, Grays, Brentwood, and Epping Forest District.

CityProblem TypeReport Time
Ilford Internet 15 hours ago
Dagenham Internet 16 hours ago
Newham Internet 1 day ago
Ilford Internet 2 days ago
Ilford Internet 3 days ago
Ilford Internet 3 days ago

Nearby cities with recent reports

Ilford

6 recent signals

15 hours ago
Newham

4 recent signals

1 day ago
Dagenham

1 recent signals

16 hours ago
Bexleyheath

1 recent signals

5 days ago
Basildon

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • kec1964
    Kate Crisp (@kec1964) reported from Grays, England

    @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

  • Yadzinooo
    YM (@Yadzinooo) reported from Ilford, England

    @virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen

  • Gold_Accounting
    Going for Gold (@Gold_Accounting) reported from South Ockendon, England

    @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

  • callum1444
    Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

  • Richard09499442
    Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • PrinceKp87
    K.P (@PrinceKp87) reported from Harlow, England

    You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

  • macon1375
    Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

  • HalloweenJack55
    Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • HavocTechie
    Havoc Techie (@HavocTechie) reported from Epping, England

    Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.

  • macon1375
    Mark Connolly (@macon1375) reported from Crayford, England

    @virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find it’s not and I now can’t get back in touch. 2nd day work ruined

  • Richard09499442
    Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow District, England

    @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

  • andrewb_63
    Andrew Burns (@andrewb_63) reported from Ilford, England

    @virginmedia There's an issue in the area and we let out technicians know

  • pauldee74
    Paul Dwyer (@pauldee74) reported from Grays, England

    @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

  • VenusEnvi
    VenusEnvi (@VenusEnvi) reported from Grays, England

    @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Borgle1
    M-O-O-N (@Borgle1) reported

    @caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.

  • ifoxy1977
    GunnerF77ox🦊 (@ifoxy1977) reported

    Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

  • ladyspeakerz
    Zoe Smith (@ladyspeakerz) reported

    This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

  • eddie10oo
    Edward Clements (@eddie10oo) reported

    @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

  • montesdeocapj
    Pedro Montes de Oca (@montesdeocapj) reported

    I need a lawyer or a support group to help me file a complaint against Virgin @virginmedia regarding issues with their internet service.

  • kevgasandhtg
    Kevin B (@kevgasandhtg) reported

    @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia my broadband seems to be down, can you check and fix ?

  • Bev2810
    Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported

    @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

  • campfiregin
    Campfire Gin (@campfiregin) reported

    @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

  • BenGoodhind
    BEN GOODHIND (@BenGoodhind) reported

    @virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35