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Virgin Media

Virgin Media outages and service status in Brentwood, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Brentwood, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 13, 8:40 PM GMT+1.
  • 70% Internet (70%)
  • 10% TV (10%)
  • 8% Wi-fi (8%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

The latest reports from users having issues in Brentwood come from postal codes CM14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentwood, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Dagenham, Billericay, Ilford, Canvey Island, Buckhurst Hill, Chelmsford, Harlow, Romford, Newham, Ingatestone, Chigwell, Barking, Bexleyheath, and Welling.

CityProblem TypeReport Time
Basildon Internet 14 hours ago
Dagenham Internet 14 hours ago
Billericay E-mail 15 hours ago
Ilford Internet 2 days ago
Ilford Internet 2 days ago
Ilford Total Blackout 2 days ago

Nearby cities with recent reports

Ilford

6 recent signals

2 days ago
Newham

5 recent signals

4 days ago
Romford

3 recent signals

4 days ago
Basildon

2 recent signals

14 hours ago
Dagenham

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • MrChips2000
    MrChips (@MrChips2000) reported from Grays, England

    @virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia This seems to be the standard message coming from Virgin Media. “Computer says no”. If you can’t see the issue with this then you (Virgin Media) are the problem. I’m inclined to contact the ombudsman as you have sold me a service which you blatantly cannot provide or install.

  • DelDelovely
    Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • kec1964
    Kate Crisp (@kec1964) reported from Grays, England

    @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

  • dizzleeducation
    David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • GoonerGrizzly
    grizzly_gooner (@GoonerGrizzly) reported from Thundersley, England

    @virginmedia I have spoken to your CS team about raising a complaint and have been told that the complaints procedure is for existing customers. As I am yet to go live, I am not considered a customer and therefore have no where to go.

  • HavocTechie
    Havoc Techie (@HavocTechie) reported from Epping, England

    Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.

  • RERomain
    Rachel Romain (@RERomain) reported from Chelmsford, England

    @virginmedia It has been almost 30 years since he was a new customer... 🙃

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • PrinceKp87
    K.P (@PrinceKp87) reported from Harlow, England

    You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • elmah69
    Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • kathrynahedrick
    Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • FatherFantaskis
    Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

  • RichardGreenla1
    Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from Romford, England

    On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

  • CarolB29041964
    Carol Dover (@CarolB29041964) reported from Stifford, England

    Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

  • Gold_Accounting
    Going for Gold (@Gold_Accounting) reported from South Ockendon, England

    SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

  • mochara57
    Máire 🇮🇪 (@mochara57) reported

    @griptmedia @Ireland2020 On Virgin Media’s Tonight Show, I watched the host squirm & desperately try to silence Ben Scallan the moment he had the audacity to mention beheadings, you know, actual brutal realities happening on our streets. Classic MSM playbook, when the truth crashes the narrative, just deflect, disrupt & desperately compare apples to oranges. State-funded media has never looked more fragile, pathetic & exposed. 🇮🇪

  • maqa40939179091
    Alexander Stone (@maqa40939179091) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • MaxWebster7
    Max (@MaxWebster7) reported

    @virginmedia you guy's are **** and are liars. Never use this company they just fob you off.

  • debbierowe1
    Debbie Rowe (@debbierowe1) reported

    @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

  • SweeneyJoanne
    JS (@SweeneyJoanne) reported

    @virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.

  • RCMCFCX3
    Ray Cairns (@RCMCFCX3) reported

    @gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴

  • Gary_Polley
    Gary Polley (@Gary_Polley) reported

    @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

  • AppleTerence
    Taz (@AppleTerence) reported

    @gblondon1 @skytv @virginmedia Believe Virgin are just a bad after the initial contract.

  • rebeccaann1989
    rebecca ann jarvis (@rebeccaann1989) reported

    @virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced