Virgin Media Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Brentwood, Ilford, Dagenham, Chigwell, Chelmsford, Newham, Grays, Harlow, Bexleyheath, Romford, Basildon, Welling, Redbridge and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Brentwood |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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Mr Havoc techie Voiding warranties since 1990
(@HavocTechie) reported
from
Loughton, England
@virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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TF
(@thegaffaa) reported
from
Ilford, England
@justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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TF
(@thegaffaa) reported
from
Ilford, England
Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Masooma ali
(@Zoyiburg) reported
@virginmedia hiii!!! Whats going on with the 4g these days?? My internet has been so crappy, my data is barely working..hope its fix soon
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Rosemary Lowne
(@LowneRosie) reported
So been a customer with @virginmedia for years & years. The thanks for my loyalty: a £200 bill for moving to a property where Virgin isn't available. Anyone else been stung with ridiculous exit bills?
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Graham Scambler pics
(@_GSPhotography) reported
@virginmedia Then this is going to take a long time as I haven't got time to call, so how are we going to sort this? I can write an email, or message like this, in 2 minutes - then get on with my work and answer it when I need to but I haven't got time to hang on a phone for half an hour.
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Paul Hosking
(@rphosking) reported
@virginmedia Oh for god's sake! Thanks for your fantastic customer service. NOT!! #FAIL
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Everything Epping Forest
(@eefnews) reported
Virgin Media has sent @eefnews the following statement regarding issues with services in Roydon / Waltham Abbey areas where some customers have been without TV and internet since Thursday. “Due to a third party damaging our cables, a small number of customers in the Nazeing and
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Dumbledore John ⭐⭐
(@johnproc57) reported
@virginmedia Thank you. But it begs the question then, why take it off Virgin Media before the subscription service is launched?
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✩ ✩S I M O N✩ ✩
(@s_lillystone) reported
@virginmedia I understand that the charge is valid, but am shocked that Virgin Media would prefer to take £240 from me and to lose my custom than to keep me as a customer in the future and take a considerable amount more off me over the next 10, 20, 50years!
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Klesky
(@klesky) reported
@virginmedia I've done that. The fix time kept being delayed. This morning it says 7 pm now it says 2pm tomorrow!!! How do you expect people to work ?????!!!!!!?????!!!!!!!?!! Arghhhhhhhhh.........
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Rana Adil 💯FB💕
(@AdilRana87) reported
@richardbranson Hi Ricahrd, your @virginmedia support and billing team is completely useless & needs extra training. They charged me almost 3x more than actual twice, accepted the error and agreed to refund; but again same errors & no adj. Forget @virgingalactic Focus on earth🤐
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gooty no fruity
(@Scott_bartlett1) reported
@virginmedia worst customer service I have ever had to deal with . Look forward to hearing back from you from what I was told was 72 hours for a management to call me back. If this is not sorted correctly , I can assure you legal action will follow swiftly