Virgin Media Outage Report in Brentwood, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Ilford, Upminster, Dagenham, Harlow, Bexleyheath, Erith, Woolwich, East Ham, Chigwell, Thamesmead, Newham, Barking and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Tracey Lambert
(@traceylambert69) reported
from
Romford, England
@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Ricky Fields
(@fieldsyboy) reported
from
Nazeing, England
@virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Thomas Chawner
(@thomasc68) reported
from
Romford, England
@virginmedia can’t believe the way u treat new customers your service and customer support are shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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celeste
(@hyeongjunpolice) reported
I DONT WANNA PLAY ANYMORE 😭😭😭😭😭😭😭😭😭😭😭😭 IM LITREALLY STARTED TO ENJOY GENSHIN AND THIS **** HAPPENS VIRGIN MEDIA YOU ARE SO ******* BULLSHIT
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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manoj suppal
(@1981hitman) reported
@robbyroberts90 @virginmedia @virgin why are you letting you customer down. Inhave called your support for my tv and broadband but there lines are not working!
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HoggGoblin
(@HoggGoblin) reported
@AndyGrove14 @virginmedia Same here. Tried everything. Assumed it was an issue with my connection but perhaps not.
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Jack
(@Humpenscrump) reported
Good Lord, @virginmedia are absolute garbage. Avoid like the plague.
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Turbodome 169
(@AHydes2) reported
Home from work to find no tinternet or TV, log in to @virginmedia app to find our account has been suspended with no attempt to contact us. It has to be the worst customer experience I have experienced from a service provider. Hopefully when I call tomorrow I can cancel and move.
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Stephanie Back (she/her)
(@stephback95) reported
@virginmedia how can I contact you in a way that's actually accessible please? Your "text" service is an automated message who sends one message back and then closes the conversation.. repeatedly.
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VF Group LTD
(@VfgroupltdInfo) reported
@virginmedia Hi. We have very poor internet!!!! We have written emails every day no response, i have called every day no response. It’s been two week now 😕 Hello Virgin anyone out there?????
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L0ND0N89
(@SamLndn) reported
@virginmedia you lot need to get a grip. Signed a new contract and had nothing but issues since. Wi-Fi box if horrendous, net keeps dropping out, you put the price up a week after i signed on. I'll be cancelling and going back to BT at this rate.
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Sophie WR
(@SophWarrenReece) reported
@virginmedia Internet cuts out 20-30 times per day. Call pretty much every day. No known service issues in the area. This has been going on for months. Absolutely diabolical service.