Virgin Media outages and service status in Epping Forest District, England

Problems in the last 24 hours in Epping Forest District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping Forest District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping Forest District, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Ilford, Enfield Town, Hertford, Bishops Stortford, Romford, Harlow, Harringay, Epping Forest District, Woodford Green, Walthamstow, Buckhurst Hill, Waltham Cross, and Dagenham.

City	Problem Type	Report Time
Hackney	Wi-fi	3 hours ago
Waltham Forest	Internet	3 hours ago
Ilford	Internet	4 hours ago
Hackney	Wi-fi	7 hours ago
Hackney	Internet	11 hours ago
Hackney	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epping Forest District, England

Latest outage, problems and issue reports in Epping Forest District and nearby locations:

• 
  Graeme Puttock (@GraemePuttock) reported 10 seconds ago from Enfield Lock, England

  @virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 4 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Stewart Daniels (@Editmonster) reported 8 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 15 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Helen Reihill (@BBLn15) reported 17 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Patricio Simonetto (@PatricioSimone2) reported 18 minutes ago from Tottenham, England

  @virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 26 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  SA Punk (@michaelsamuels4) reported 27 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 28 minutes ago from Haringey, England

  @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

• 
  Richard (@HalloweenJack55) reported 31 minutes ago from Epping, England

  @virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.

• 
  Andrew Colman (@scuttyoftheyard) reported 32 minutes ago from Ilford, England

  @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

• 
  Laura (@Laurad0707) reported 34 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  🔑 Shawn 🔑 (@s_mann71) reported 36 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  PAT WEBB (@nan2thou) reported 38 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  Carlo (@Pegnarista) reported 40 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Andrew Colman (@scuttyoftheyard) reported 41 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  charlie and Blossom (@LaurenLFlower) reported 43 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  raimundo vazquez (@raimundo) reported 47 minutes ago from Tottenham, England

  Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

• 
  Richard Astley (@LongshanksE10) reported 50 minutes ago from Bishop's Stortford, England

  @virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?

• 
  Helen Reihill (@BBLn15) reported 51 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@AJ01991) reported 4 minutes ago

  @Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.

• 
  David Owens (@DavidOw38948049) reported 5 minutes ago

  @virginmedia 1/2 Rang the above number 15 July (you should have this recorded) finally got a person who said he was the correct person to deal with issue and stated Virgin would come to our home and remove your unused/unwanted broadband box from the outside of our property within 48 hrs !

• 
  Michael Davies (@snaggygecko) reported 5 minutes ago

  @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

• 
  🌸🌻Owen🌻🌸 (@SmoothBrainOwen) reported 6 minutes ago

  @Simon_Whale @virginmedia Virgin media were diabolical when I was with them for telly and Internet. Charged an arm and a leg, nothing ever worked. They tried the same **** with kit plus early exit fees - even though I left at the end of the contract.

• 
  Andrie Nel (@nel_andrie) reported 7 minutes ago

  @SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch

• 
  Urban Groove (@Urban__Groove) reported 11 minutes ago

  Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

• 
  Liam Moran (@lpearsemoran) reported 14 minutes ago

  @Rugby_Scoop @daphmc_ @virginmedia 100% Crap

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 17 minutes ago

  @sephiroth17181 @virginmedia WiFi signal on my router is pretty decent tbh. I get 40Mbps (WiFi5) connection on my iPhone 14 Plus at farthest point of back garden (router is at front of the house), which is more than enough for browsing, YT, etc if get to sit out there on the bench

• 
  DWS | Sound lighting Video installation services (@DWsound) reported 18 minutes ago

  @Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it

• 
  Smeagle The Beagle (@aking4) reported 18 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but I’ll move soon!