Virgin Media outages and service status in Epping Forest District, England

Problems in the last 24 hours in Epping Forest District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping Forest District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping Forest District, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Forest, Ilford, Buckhurst Hill, Waltham Cross, Harringay, Romford, Harlow, Dagenham, Enfield Town, Hertford, Brentwood, Bishops Stortford, Epping Forest District, and Woodford Green.

City	Problem Type	Report Time
Hackney	Internet	8 hours ago
Hackney	Wi-fi	1 day ago
Hackney	Internet	1 day ago
Hackney	Internet	2 days ago
Waltham Forest	Internet	2 days ago
Ilford	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epping Forest District, England

Latest outage, problems and issue reports in Epping Forest District and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 44 seconds ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Lisa (@Lisamarie0410x) reported 10 minutes ago from Enfield Lock, England

  @virginmedia whole service has gone down. Its bloody ridiculous

• 
  Graeme Puttock (@GraemePuttock) reported 16 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  charlie and Blossom (@LaurenLFlower) reported 20 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 20 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  🔑 Shawn 🔑 (@s_mann71) reported 21 minutes ago from Enfield Lock, England

  @virginmedia sort out your customer services, been trying to cancel my account for over 3 hrs, f*****g usless

• 
  Alan Ferrari (@ferrari1fer86) reported 24 minutes ago from Romford, England

  @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

• 
  Angela (@angelrosie5) reported 25 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Manny Montanaro (@MannyMontanaro) reported 26 minutes ago from Enfield Lock, England

  @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported 35 minutes ago from Tottenham, England

  So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

• 
  Carlo (@Pegnarista) reported 38 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  Richard Astley (@LongshanksE10) reported 41 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?

• 
  Derrick Brown (@DerrickSWB) reported 43 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Dionne (@dionnepat2000) reported 46 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 52 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 53 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 55 minutes ago from Haringey, England

  @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

• 
  Laura (@Laurad0707) reported 56 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 59 minutes ago from Romford, England

  I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Sheehan (@SamanthaJane_H) reported 5 minutes ago

  @virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.

• 
  Emma Thompson (@emmathompy) reported 8 minutes ago

  @virginmedia hi - I've done a few speed tests now that show I've got poor connection below what's expected (below 30mb) in my house but I seem to just go round in circles in my account to request a free pod and can't actually do it anywhere. Can you help please?

• 
  Jacqueline Bolton (@JacquelineBolto) reported 16 minutes ago

  @virginmedia My private messages don't appear to be being sent. Am having to use phone data to message you. We live in Surrey. Not prepared to give my postcode here. No Internet since 5am. Independent sites say there is an outage that would cover our area.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 17 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

• 
  Kingfayvoor 💜 (@kingfayvoor) reported 18 minutes ago

  @Morris_Monye And virgin media would even want to compensate you when they have network issues, Infact you will be informed ahead

• 
  (tez7n2) (@MickeyDN7) reported 19 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back

• 
  Craig (@Scrumpyjackfan) reported 20 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 20 minutes ago

  @virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?

• 
  It's Ahmad (@AhmadX_Official) reported 21 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Gareth G Baskcomb (@GGBaskcomb_ACP) reported 24 minutes ago

  Intermittent signal once again. Router trying to find the signal without any success - it's literally a waiting game now @virginmedia