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Virgin Media

Virgin Media outages and service status in Epping Forest District, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Epping Forest District, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 1, 8:30 PM GMT+1.
  • 72% Internet (72%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epping Forest District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epping Forest District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Epping Forest District, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Waltham Forest, Romford, Woodford Green, Enfield Town, Waltham Cross, Harlow, Harringay, Hertford, Dagenham, Billericay, Buckhurst Hill, Ingatestone, and Walthamstow.

CityProblem TypeReport Time
Hackney E-mail 17 hours ago
Hackney Internet 20 hours ago
Hackney Internet 1 day ago
Hackney Internet 1 day ago
Hackney Internet 1 day ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Hackney

26 recent signals

17 hours ago
Ilford

4 recent signals

2 days ago
Waltham Forest

3 recent signals

2 days ago
Romford

3 recent signals

3 days ago
Woodford Green

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epping Forest District, England

Latest outage, problems and issue reports in Epping Forest District and nearby locations:

  • tonyps1977
    Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

  • sousax_x
    XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

  • sousax_x
    XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @virginmedia no service at all EN8 0DZ and cant gwt onto your website

  • MiraBur44156853
    Mira Burton (@MiraBur44156853) reported from Haringey, England

    @virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • Pegnarista
    Carlo (@Pegnarista) reported from Stanstead Abbotts, England

    @virginmedia No advice at all as to what the issue is. Still not fixed.

  • marcones87
    marco salamone (@marcones87) reported from Tottenham, England

    @virginmedia n22 my line is down, this issue is due for the weather?

  • janeylees
    Jane Lees (@janeylees) reported from Enfield Lock, England

    @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • raimundo
    raimundo vazquez (@raimundo) reported from Tottenham, England

    Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • markcatchlove
    Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

  • amanda11350524
    amanda (@amanda11350524) reported from Ilford, England

    @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

  • Lisamarie0410x
    Lisa (@Lisamarie0410x) reported from Enfield Lock, England

    @virginmedia whole service has gone down. Its bloody ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Days_Are_Gone
    Richard M 🇺🇦 (@Days_Are_Gone) reported

    Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

  • Nichola09215766
    Nicholas (@Nichola09215766) reported

    @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

  • lizziecom
    Liz Common (@lizziecom) reported

    @virginmedia Awful company. I'm leaving as soon as my contract is up.

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

  • darrenhayes1973
    Darren Hayes (@darrenhayes1973) reported

    @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

  • irishbazdev
    Barry Devlin (@irishbazdev) reported

    @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

  • catsmum27
    Kat (@catsmum27) reported

    @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

  • Prodgey
    Lyn Prodger (she/her) (@Prodgey) reported

    @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area

  • shellenunn
    michelle nunn (@shellenunn) reported

    @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke

  • Darry0012
    Carl swift (@Darry0012) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies