Virgin Media

Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanstead Abbotts, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanstead Abbotts, Hertfordshire, England 07/05/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanstead Abbotts, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Palmers Green, Waltham Cross, Harlow, Hertford, Ware, Takeley, Edmonton, Welwyn Garden City, Stevenage, Hatfield, Chigwell, Chingford and Mill Hill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Stanstead Abbotts, England

Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DannyTsang Danny Tsang (@DannyTsang) reported from Stevenage District, England

    @Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • MSiewniak Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England

    Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    And it's down again. #virginmedia

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • crimimel Mel B (@crimimel) reported from Welwyn Garden City, England

    @virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling

  • Gosbo68 Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @virginmedia Wi-Fi still down.

  • angelstorm13 Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England

    Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown

  • JammieBun James Brown (@JammieBun) reported from Enfield, England

    @virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ddphotograph Dominic DEAN 📸 (@ddphotograph) reported

    Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2

  • Dd_iyi DanUyi (@Dd_iyi) reported

    @virginmedia I am being bombarded by your sales agents trying to sell one package or the other to me in disguise to extend my contract. Immediately I tell them about the poor service, they hang up the phone right away. I'll advise people to avoid virgin media -they are out for the money.

  • serhat_ay_ Serhat Ay (@serhat_ay_) reported

    @virginmedia Doesn’t make any sense,it’s like that for like 4 months-never get stable broadband connection.Even except that auto message there is nothing doing,even didn’t asked where I am reaching from!I still texting this reply from my bloody mobile internet! Virgin Media-never ever again!

  • JellyIvy Ivy Mukherjee (@JellyIvy) reported

    @virginmedia @statusisdown virgin media internet is down since last night. its the 3rd time happening in the last 2 weeks. The customer support team is unhelpful to say the least. Engineer was supposed to come last weekend, but never showed up and never sent a single communication. Why am I paying so much to you if you are going to be down for days?

  • tomlin56408 Debra Tomlin (@tomlin56408) reported

    I want everyone to know I have been a virgin media customer for over 15 years. My virginmedia TV service stopped working in March 2025. I logged this with this bots. Thought something would be done. Did the whole thing turn of by switch wait then turn back on. No joy. Logged the

  • GarethH04231834 Gareth Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@GarethH04231834) reported

    @virginmedia seriously, 7 days since BB transfer, complete outage since 1pm today! Utter rubbish - 8 hours. I work from home and also no TV. The latter i can tolerate, the former has been a disaster. 3 years with @TalkTalk not one hour off line.

  • MrPeachUK MrPeachUK🖖 (@MrPeachUK) reported

    @dshensmith I moved from VMBusiness to Zen and never looked back. Virgin Media are a f*cking shambles to be honest.

  • Ndr2304Neil Neil Roberts (@Ndr2304Neil) reported

    @virginmedia Your service is extremely poor. My mum passed away in February and I called up your customer services to cancel her Virgin Media account. The man on the phone told me I couldn't cancel it but I could transfer the account into my name, wait 30 days and then cancel it.

  • martinianpaul Martin Paul (@martinianpaul) reported

    @virginmedia can you please explain why it is so very difficult now to log in to my @O2 account? And why my request for a password reset never works?

  • natalieb2689 Natalie Braithwaite (@natalieb2689) reported

    @virginmedia @O2 We’ve been without broadband completely since Friday lunchtime. Fix time keeps getting delayed. All phones on o2 and all down to 3G, occasionally 4G so cannot use my hotspot in order to work. This is ridiculous considering how much money I pay out on airtime!