Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanstead Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stanstead Abbotts, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Stevenage, Enfield Town, Barnet, Waltham Cross, Hertford, Chingford, Bishops Stortford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stanstead Abbotts, England
Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:
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Jim Thompson (Thompson Promotions)
(@Bambarumba) reported
from
Harlow, England
@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Yes, that is a problem but I may be able to log into the router. Thanks for your help.
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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Tim Read
(@TimRead1971) reported
from
Hertfordshire, England
@virginmedia services might have come back as per your update (terrestrial ones) but they’re now not working again. Channels now ‘not authorised’. How about some proper action and updates.
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect
(@BunnyJmz) reported
from
Harlow, England
My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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K.P
(@PrinceKp87) reported
from
Harlow, England
You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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John B 💙🤍🔥💥🚴♂️⛷⭐️🇪🇺💫☄️
(@JB_CFFire) reported
from
Hertfordshire, England
@Paulos_the_fog @virginmedia Because of home working I upgraded to 350mbps package and was getting that until a few months ago measured using a variety of apps - now it’s down to 80 consistently.
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Monkenstien.
(@3_monk) reported
@virginmedia i will give credit to your guy on the phone desperate to try and keep me as a customer, and you have nothing for 15yrs loyalty other than a tv package we call freeview elsewhere, slower speeds and a landline i haven't used in 10yrs.
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Jason mead
(@Jaymead109) reported
@virginmedia tell me the truth now virgin media do i have issues with your isp in Watford because u said we didn't then we did i cannot trust you at all. My router is permanently staying red light i have reset it by turning it off and on i have used a pen tip to reset it.
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Jeff Martin
(@Tronn206) reported
@ispreview Yeah. A quick search for Virgin Media Hub 5 on here or their support forum soon throws up a few hits. 😒
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Paul G
(@pgilliatt40) reported
@virginmedia As you refuse to accept complaint l have gone to ombudsman
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john currie
(@mimipele) reported
@virginmedia Hi our system is now working and thanks to the engineer who was able to fix it, however I was told that automatic compensation would be incorporated into our next bill, this did not happen and the full direct debit was taken. We had a very interrupted service from the 7 th Dec.
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Linda Tonge
(@LindaTonge) reported
@virginmedia We want to cancel
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Kev Clark
(@KevSousaClark) reported
@virginmedia I have now had the fault remeded by your team over the phone it was your issue, and yes i did install properly !
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Baheej Fathalla
(@BaheejFathalla) reported
@virginmedia I CANCELLED MY DIRECT DEBIT, BECAUSE YOU INCREASE THE AMOUNT BY 2 POUNDS EVERY MONTH...? AT THE SAME TIME NO REAL CUSTOMER SERVICE, YOUR ROBOT DON'T ADDRESS THIS KIND OF HELP.????
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ollygator smudge Ailbhe Ni hEimhin
(@ollygatorsmudge) reported
@virginmedia Thanks. I'm waiting on a call back from someone. I'll see what they say and if needs be I'll put in a formal complaint. At this point BT us looking like a likely option.
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Frazer
(@Frazer271009) reported
Honestly @virginmedia are the worst company ever!! 3 install dates and the internet not installed!!