Virgin Media

Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanstead Abbotts, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanstead Abbotts, Hertfordshire, England 12/05/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanstead Abbotts, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, Bishops Stortford, Stevenage, Barnet, Harlow, Hertford, Chingford, Enfield Town, Buntingford, Welwyn, Waltham Cross, Chigwell, Welwyn Garden City and Cheshunt.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stanstead Abbotts, England

Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:

  • Lloydyboy1 Lloyd williams (@Lloydyboy1) reported from Barnet, England

    Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • TrashPandaJames James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Harlow, England

    @virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?

  • toetwiggler Maria McCaul ❌🌷❌Labour no longer (@toetwiggler) reported from Enfield Lock, England

    @virginmedia what is happening in EN2 , WiFi down all day Friday and again today

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia still having problems in sE6 london

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • TrashPandaJames James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Loughton, England

    @virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • adam_bucky Adam B (@adam_bucky) reported from Stevenage District, England

    @virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricky_Gavin RG89 (@Ricky_Gavin) reported

    @virginmedia I have a contract stating 14 month minimum period and am being FORCED to stay for 18 months and being told they won’t do anything,Won’t pass me to management and it must be a typo so you have to stay.. WORST SERVICE EVER CRIMINALS!!

  • ian10945 Ian Callister (@ian10945) reported

    @seanfarrington @CMAgovUK Get OFCOM to look at the pricing strategy of Virgin Media and Sky Sports. VM charge me £20 pm for a land line I do not use. If I cancel it they add £20 onto the other services I get from them. Surely this is abuse of power of a dominant player in the market?

  • Rohit19077 Rohit (@Rohit19077) reported

    @virginmedia - why is my internet resetting 4-5 times in a day after the outage? It is very annoying.

  • Carolin65490417 Caroline Baird (@Carolin65490417) reported

    @virginmedia Hi there 8 have just called the number that you have provided and it has taken me back to the same stage as before!!!! I have been a customer for 15 years and am so disappointed with the awful customer service you are providing. Can someone please contact me to sort this out

  • Soren_Stuff soren (@Soren_Stuff) reported

    remind me never to work for @virginmedia or @SkyUK (Well, Sky did that anyway, so maybe remind me to work for Sky)

  • Ianbarnes2001 Ian Barnes 🇺🇦 (@Ianbarnes2001) reported

    Been sent a new V6 box from @virginmedia and predictably does not work (error CS1012). Before I go through the ever-horrific experience that is VirginMedia customer service, does anyone have a solution? TIA.

  • MartMcClelland Mart McClelland (@MartMcClelland) reported

    @virginmedia what is wrong with your TV coverage - all HD channels are poor and distorted. Just returned from holiday and all programmes set to record can’t be watched at all. Service is beyond awful!

  • ninner_hugetits Ninner Hughes (@ninner_hugetits) reported

    Omg virgin media player is shockingly bad

  • JudieannRose JJ Barnes 🦋 (@JudieannRose) reported

    @virginmedia My mobile has broken. I tried to access my account online through my computer but it says I need to enter a code it's text to my phone to get into the account but I can't use my phone to get the code. I need to find out if I can upgrade early to get a new phone.

  • AlexJames3358 Alex James (@AlexJames3358) reported

    @virginmedia I’m moving abroad so I just need to cancel