Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stanstead Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stanstead Abbotts, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bishops Stortford, Stevenage, Barnet, Harlow, Hertford, Chingford, Enfield Town, Buntingford, Welwyn, Waltham Cross, Chigwell, Welwyn Garden City and Cheshunt.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanstead Abbotts, England
Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:
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Lloyd williams
(@Lloydyboy1) reported
from
Barnet, England
Hi @virginmedia I have home installation today. WiFi isn’t connecting and is asking me to call contact centre but is when I call it is closed. Can you help?
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Anne Hogarth
(@hogartha) reported
from
Loughton, England
@virginmedia Certainly am. I'm a Virgin customer 🙄
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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Maria McCaul ❌🌷❌Labour no longer
(@toetwiggler) reported
from
Enfield Lock, England
@virginmedia what is happening in EN2 , WiFi down all day Friday and again today
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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Guy F
(@askgeez) reported
from
Loughton, England
Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia I’ve finally got an engineer coming on Thurs, which took over 24 hrs to arrange by message. Pretty bad, cutbacks rather than Covid I guess since many companies are doing better than this, & your high premium rate charges to call are not fair when my Virgin line is faulty!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Loughton, England
@virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Adam B
(@adam_bucky) reported
from
Stevenage District, England
@virginmedia Hi, I need to get someone to move my broadband over to ip4 not ip6 because my work VPN doesn’t like 6 and painfully slow. Spent a lot of time on the phone for a simple request, is there an email address I can contact for this? #virginmedia
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RG89
(@Ricky_Gavin) reported
@virginmedia I have a contract stating 14 month minimum period and am being FORCED to stay for 18 months and being told they won’t do anything,Won’t pass me to management and it must be a typo so you have to stay.. WORST SERVICE EVER CRIMINALS!!
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Ian Callister
(@ian10945) reported
@seanfarrington @CMAgovUK Get OFCOM to look at the pricing strategy of Virgin Media and Sky Sports. VM charge me £20 pm for a land line I do not use. If I cancel it they add £20 onto the other services I get from them. Surely this is abuse of power of a dominant player in the market?
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Rohit
(@Rohit19077) reported
@virginmedia - why is my internet resetting 4-5 times in a day after the outage? It is very annoying.
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Caroline Baird
(@Carolin65490417) reported
@virginmedia Hi there 8 have just called the number that you have provided and it has taken me back to the same stage as before!!!! I have been a customer for 15 years and am so disappointed with the awful customer service you are providing. Can someone please contact me to sort this out
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soren
(@Soren_Stuff) reported
remind me never to work for @virginmedia or @SkyUK (Well, Sky did that anyway, so maybe remind me to work for Sky)
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Ian Barnes 🇺🇦
(@Ianbarnes2001) reported
Been sent a new V6 box from @virginmedia and predictably does not work (error CS1012). Before I go through the ever-horrific experience that is VirginMedia customer service, does anyone have a solution? TIA.
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Mart McClelland
(@MartMcClelland) reported
@virginmedia what is wrong with your TV coverage - all HD channels are poor and distorted. Just returned from holiday and all programmes set to record can’t be watched at all. Service is beyond awful!
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Ninner Hughes
(@ninner_hugetits) reported
Omg virgin media player is shockingly bad
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JJ Barnes 🦋
(@JudieannRose) reported
@virginmedia My mobile has broken. I tried to access my account online through my computer but it says I need to enter a code it's text to my phone to get into the account but I can't use my phone to get the code. I need to find out if I can upgrade early to get a new phone.
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Alex James
(@AlexJames3358) reported
@virginmedia I’m moving abroad so I just need to cancel