Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanstead Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stanstead Abbotts, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Barnet, Welwyn Garden City, Hoddesdon, Harlow, Chingford, Loughton, Welwyn, Stevenage, Chigwell, Waltham Cross and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanstead Abbotts, England
Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.
-
Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
-
Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
-
Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@virginmedia Damn, you don’t work in the area I am moving to...... shame
-
Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
-
Adam
(@adsz88) reported
from
Potters Bar, England
@virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!
-
Stefan Hill
(@HefanStill) reported
from
Stevenage District, England
@virginmedia Hi, it’s not that the internet’s not working, the tv is saying that the Ethernet is not connected but it recognises that the cable is plugged in... there was a c130 error, and now it’s saying v210
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.
-
Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
-
Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
-
Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
-
Donna Castle
(@donnacastle) reported
from
Enfield Lock, England
@ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jcxwxll
(@jcxwxll) reported
@shrimpyuk damn my virgin media is ***
-
Siobhan Garnham-Parks
(@siobhan_ariadne) reported
@virginmedia @Brandon30772140 The issue is that this happens all the way throughout the day including into late evening. I don’t want to be running speed tests at midnight! The fact that it was never installed properly is causing me concern as we meant to have the top broadband you offer
-
scottbcomedyuk
(@scottbcomedyuk) reported
@virginmedia My phone number will not activate in iMessage or FaceTime, the representative I called at 11.45am said that you are having network issues. I really need this resolving ASAP as people can’t message me.
-
Phil Jones
(@philjon83658639) reported
@virginmedia Slowness of messages getting through and socia media apps not working effectively
-
Kevin Moore
(@keeevvviiin) reported
@virginmedia Why's it taking me a month+ to get anywhere with your CS team? I'll be WFH permanently now and not sure I can rely on you to provide a stable service + your CS levels isn't up to the level I'd expect. I'm considering leaving.
-
Simon Lawrence
(@srlawr) reported
@virginmedia I got through! phew. Ta. KF. I appreciate ongoing issues for everyone as people and systems continue to work from home/sort things out. All four of the staff that I talked too were dead friendly.. and the last one managed to fix it.
-
Tommyk
(@Tommyk01) reported
@virginmedia Here we go again. Despite calling the faults department, engineer out, replacing router etc. wifi down again. It's just ridiculous.
-
Jake Turner
(@JRTurnerPhoto) reported
@virginmedia I spoke to an agent, they said I needed to upgrade the plan I was on, which I did. It hasn’t got any better though and I still have no signal in other rooms where I used to have it a few weeks ago. I’ve not done anything myself, it auto reset when the guy upgraded.
-
Ricardo Motti
(@RMotti) reported
Great Monday so far, spent 2hrs on the phone with five different @virginmedia bandits. They're making me pay for a service I can't get because of something they can't fix. There's nothing I can do other than take the Shakespeare route and wish a plague on all their houses. 😡
-
gregy
(@gregy05754475) reported
@virginmedia Look listen as a says before everything possible has been down reset the router five times un plugged it five times etc etc a think you catch the drift aye like this issue isn’t the first time this as happend and one your team told me to reset my Xbox and did so a lost everything