Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stanstead Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 08: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stanstead Abbotts, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Stevenage, Welwyn Garden City, Harlow, Hatfield, Chigwell, Chingford, Edmonton, Mill Hill, New Southgate, Southgate, Ware, Hoddesdon and Barnet.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanstead Abbotts, England
Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Danny Tsang (@DannyTsang) reported from Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Shah 🦅 (@shah4569) reported from London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅 (@shah4569) reported from London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Michal Siewniak (@MSiewniak) reported from Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Melanie Hart (@MelanieHart72) reported from London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England
And it's down again. #virginmedia
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Mel B (@crimimel) reported from Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Ella A Cutler (@angelstorm13) reported from Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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James Brown (@JammieBun) reported from Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Rex (@Lozraus) reported from London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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Mustakim. (@Mustxkim) reported from London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Adam Farnsworth (@farnsworth_adam) reported from London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hari krishnan (@hari_lhk) reported
@virginmedia @SkyUK Finally @SkyUK was able to solve my problem as committed . Thanks
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GM Mark Howitt (@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt (@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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GM Mark Howitt (@MarkHowitt) reported
The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
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Jo (@anne8622) reported
@virginmedia hi you have already done my switch service from @SkyHelpTeam however my box hasn’t arrived I have now got no broadband and it’s essential
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TBONETONE (@Tigerdecor) reported
@virginmedia had about a month's worth of decent internet when we signed up with you then since, it's been intermittent ****, we had someone out to change cables,hub, and connectors in the hub on the street and after about 2 weeks of decent internet, were back to intermittent
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Jeff Gilmore (@jazzyjeff10) reported
@virginmedia So I take it the service engineers are off for the weekend and bank holiday. Really says what Virgin Media think of their customers. No TV services for a week and not even an explanation of what the problem is.
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P. Lenus (@PLenus42458532) reported
@virginmedia what ******** are you guys doing now , this is the 4th time . can you guys please stop ripping people off and fix your **** ? i have 3 technicians come over so far & nothing gets fixed . all you guys do is delay it so that you can STEAL another months pay .
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Harry Evans (@hryevans) reported
@virginmedia any idea when my internet will be back up and running. It’s been down for around 28 hours now
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Jot Shoker (@jot_shoker) reported from West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated