Virgin Media

Virgin Media Outage Report in Stanstead Abbotts, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanstead Abbotts, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanstead Abbotts, Hertfordshire, England 04/03/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanstead Abbotts, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: London, New Southgate, Harlow, Enfield Town, Stevenage, Palmers Green, Welwyn Garden City, Edmonton, Barnet, Hertford, Waltham Cross, Chingford, Ware, Southgate and Whetstone.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNew Southgate Internet
United KingdomNew Southgate Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Stanstead Abbotts, England

Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.

  • FedeAmati Fede Amati (@FedeAmati) reported from Loughton, England

    Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!

  • EllieMB1 Ellie (@EllieMB1) reported from Broxbourne District, England

    @virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!

  • danielkemshed Daniel Kemshed (@danielkemshed) reported from Enfield Lock, England

    @virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • alewis2106 Alex Lewis (@alewis2106) reported from London, England

    @virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.

  • Skizzle80 Salma Kasmani (@Skizzle80) reported from Enfield Lock, England

    @virginmedia usually your customer service is quality, why has it taken an hour. YES AN HOUR for anyone to even register my call about having no #broadband wifi at home when there’s a #lockdown2021 Kindly respond.

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?

  • johngriffiths7 johngriffiths7 (@johngriffiths7) reported from Hoddesdon, England

    @virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told

  • Caleb_Parker 𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀 (@Caleb_Parker) reported from London, England

    @virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.

  • EllieMB1 Ellie (@EllieMB1) reported from Broxbourne District, England

    @virginmedia why have I been on hold to your customer service department for 1 hr been cut off and then called again another 1hr cut off. On hold now, emailed and went through online and still nothing!!!! What’s going on!!!! Is anyone answering the phones

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • hooplingkev Kevin F Green (@hooplingkev) reported from Barnet, England

    @virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing

  • NeilMcG1972 Neil Mcgeough (@NeilMcG1972) reported from Broxbourne District, England

    @virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jaimeaclarke Jaime Clarke (@jaimeaclarke) reported

    @virginmedia broadband and TV down all evening any update for Dublin 13 ???

  • aerotec Richard Street (@aerotec) reported

    @virginmedia Hello, is BG available to help again? Turns out my account issues haven't been resolved fully. Frustrated!

  • jaysmith93 Jay Smith (@jaysmith93) reported

    @virginmedia Your technician didn't turn up to install the box for our hub so we're left with no Internet again, called up and they were no help either, haven't even booked it back in, great start

  • sarahfwarman Sarah Warman (@sarahfwarman) reported

    @PeteBrownBeer @virginmedia We had this. A few reboots seemed to fix it. Shoddy, still...

  • MAbbaskhattakk 🇵🇸 (@MAbbaskhattakk) reported

    @virginmedia it says everything is fine and there are no issues but my internet is not working on my laptop @virginmedia

  • Stephen37663218 Stephen Curtis (@Stephen37663218) reported

    @999London Our landline keeps making 999 calls only our phone rings and emergency services are on the other end. A @virginmedia technician confirmed it’s the wiring outside our house that is to blame yet @virginmedia still refuse to do anything and the calls are still happening

  • Carlitofox Carl Rodger-Fox (@Carlitofox) reported

    @virginmedia @seanjacko77 Sean im in De24 its down est fix 00:05 😱😱 where are you ?

  • Reddin1153 Andrew Reddin (@Reddin1153) reported

    @VirginMediaIE Don't have those details but I learned there's a power outage down the road from me, and Virgin Media seems to be down in other houses in my estate so I imagine they're connected.

  • nahidddd_ nahid🐐 (@nahidddd_) reported

    @Madz0111 @virginmedia and calling them is literal hell bro their customer service is so ****, i hate it so much

  • PERProduction PER Productions (@PERProduction) reported

    @virginmedia broadband issues DL3 for the past 30 mins or so. Slow and dns errors.