Virgin Media Outage Report in Palmers Green, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Palmers Green come from postal codes N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Palmers Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Palmers Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Balham, Fulham, Enfield Town, Ilford, Finchley, Bushey, Hackney, Southall, Barking, Leyton, Lewisham, Belsize Park and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Ealing |
Internet | |
| Balham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Palmers Green, England
Latest outage, problems and issue reports in Palmers Green and nearby locations:
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
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linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
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Paul Briault
(@PaulBriault) reported
from
Stanstead Abbotts, England
@virginmedia Have had problems with a cut in service every day this week. When you work from home this is massively annoying and inconvenient. I have had to run tests everyday and reset devices and my home security etc. I am Area24 but it’s now getting me to 😡🤬stage!!!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia what a pile of s—t!!0ne week no internet or tv , can’t speak to no-one . Crap service ! 😡
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Also, not one of the many text messages I have received during our 6+ days of VM Blackout indicate that the fault is a general area one to area. Please check the exact wording of the message. Terrible service from VM
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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Gerry
(@GerryCity) reported
from
East Ham, England
@virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.
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Conor Reid ⚒️
(@CnR452) reported
from
Brentford, England
@virginmedia Yes even with a wired connection anyone with Virgin in my area has been having this problem around 9.30pm your WiFi dies and doesn't start working again till about half 1/2 in the morning which isn't acceptable.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nansaidh
(@Nansaidh3) reported
@virginmedia I have no sevice on my is there a problem or is my phone?
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sally fisher
(@SFisher74) reported
@VMO2News @virginmedia Would not recommend Virgin. Had more problems with them than we ever had with sky and BT together. No WiFi for 3 days - “due to an outage” they say. How is this acceptable? Terrible service.
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Joan Whitaker
(@WhitakerJoan) reported
@bobharrisuk @virginmedia I am having the same problem. 10 days and several hours on the phone. Still no email.
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JoJo
(@a_lil_bear) reported
@virginmedia Yes. Spoken to the call centre as well… same story EVERY time ‘we are working on it’. How long will it take to fix? It’s effecting numerous systems in my house!
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Ryanjoegilbert@outlook.com
(@RJG9090) reported
@virginmedia my Internet wasn't working this morning. I have tried the service status which tells me to wait 24 hours. I have reset my hub, factory reset my hub and the light on the hub is white but no device is working. Followed all your guides online too.
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Joan Whitaker
(@WhitakerJoan) reported
@VMO2News @virginmedia Is this why you seem unable to fix faults.
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KayJay
(@KayJay242111) reported
@virginmedia interesting conversation with your helpdesk. My 'super' hub 3 is experiencing intermittent WiFi issues with signal drop outs; Nothing they can do... really? You only guarantee ethernet and not WiFi? Thanks(!) Maybe I should reconsider supplier?
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Gurvinder Sethi
(@gsethi2003) reported
@virginmedia @curlylew06 @richardbranson No point raising complaints as you just ignore them or offer tiny compensation for the trouble caused. Virgin Media getting worse each year
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Diana
(@Diana80824998) reported
@virginmedia I have spoken to one of your staff but he could/ would not cancel it but was trying to sell me more broadband which I do not need. He said he would call back but that didn’t happen. I have come up against a brick wall. Please provide an email address so that I can cancel this.
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Gurvinder Sethi
(@gsethi2003) reported
@Ed6114 @virginmedia No it's exactly the service you have given Ed, me and a lot of other customers. Your customer service is absolutely awful as 8s your comppaimts handling procedure.