Virgin Media Outage Report in Palmers Green, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Palmers Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Palmers Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Paddington, London, Hackney, Hampstead, Finchley, Ealing, Tower Hamlets, Radlett, Bermondsey, Watford, Woolwich, Eltham, Leyton and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Southwark |
Internet | |
| Paddington |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Palmers Green, England
Latest outage, problems and issue reports in Palmers Green and nearby locations:
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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nH
(@nhirani1) reported
from
Brentford, England
@virginmedia Virgin broadband down in HA9 - can I get a DM pls? The customer experience for support is very bad.
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Ganesh Uttam
(@ganeshju) reported
from
Brentford, England
@virginmedia Internet and Wifi is down
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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George Holland
(@georgehollandd) reported
from
Watford, England
@virginmedia how is your name on planes when your Internet is this ****?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Rhodes
(@adrianrhodes) reported
@virginmedia Hi Alex, sorry for the delay. I have been trying the solve this with customer services but have gotten no where. I have now emailed the details to you.
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𝐿𝑎𝑢𝑟𝑎𝐵𝑢𝑟𝑔𝑒𝑠𝑠.
(@LauraBurgess91) reported
@virginmedia The test is saying no problems at all. But the box will not load for anything. All I get is the language welcome screen then it switches off. And it just keeps looping like that over and over. I’ve had this for days now.
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Dan 🏴
(@danieljaws93) reported
@virginmedia said no issue with credit. Tried to raise complaint with manager about customer service and the fact I was left without an upgrade. Nothing done. Escalated complaint on 28th Nov, told I'd receive a reply within 5 working days and haven't. Spoke to an advisor on live chat
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RICHARD WILLIAM LAYBOURN
(@83ae782d7e7a457) reported
@virginmedia The problem is i cant get through last time i was on phone for over an hour and was cut off
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roseanne stevenson
(@RosieStev) reported
@virginmedia ive been on a call to the most unhelpful person. ideally would like to speak to the manager i spoke to on friday. this is a joke! and seriously pissing me off.. pay a service that they dont receive... surely that is called theft!!
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Stephen Quinn
(@SGQuinn) reported
@virginmedia There was a local issue caused by a lightning strike - it has led to a power surge which knocked out all services and burnt out my hub
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matt davies
(@vxmatt) reported
@virginmedia My WiFi signal shows full strength but is very slow and I often get buffering when watching films my daughter also struggles when trying online gaming I'm now paying extra for a booster which has made no difference at all
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Janet Barker-Willis
(@JanetBarkerWil1) reported
@virginmedia @virginhelp No. I’ve received calls from customer services promising a call back from a manager with 24/48 hrs.... that was 2 weeks ago. Hence dumping you and getting new supplier, one that talks to customers
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Sally Ozmen
(@SallyOzmen) reported
@virginmedia Thanks for trying to help. I got disconnected. Can I have a complaints number please?
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Glenn Edwards
(@Micro_666) reported
@ChrisMarlow666 Who's that with Chris? I currently get around 80Mbps up, 20Mbps down. I can't get anywhere near your new speed until BT roll's out their Ultrafast broadband in my area. Virgin Media only cover half our town, and have no plans for expansion. Guess which half I live in 😢