Virgin Media Outage Report in Palmers Green, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Palmers Green come from postal codes N13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Palmers Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Palmers Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Hackney, Watford, Islington, Ilford, Acton, Fulham, Enfield Town, Lewisham, Ealing, Leyton, Harringay, St Albans and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Acton |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet | |
| Bermondsey |
TV | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Palmers Green, England
Latest outage, problems and issue reports in Palmers Green and nearby locations:
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hi - still no broadband! Day four now. Conflicting information on the website and the phone. Can someone help? This is a really dreadful service
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.
-
Deborah Barnard
(@pantolady) reported
from
Bexleyheath, England
@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
-
Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
-
SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
-
Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
-
Bhavini Shah
(@BhaviniShah) reported
from
Bexleyheath, England
@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
-
Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
-
Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
-
ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
-
💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
-
Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia There's the problem. Service status says 'no known issues'. Phone line says service interrupted back by 1000. Confusing information and inaccurate? The service has been dreadful for FOUR days now!
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
-
Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
-
Elizabeth Silva
(@faysasilva) reported
from
Kensington, England
@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Caron Harrison
(@CaronHarrison9) reported
@virginmedia why’s my internet down?
-
kelly wade
(@kelplasmapen) reported
@virginmedia is the very worst been waiting months for installation 5 cancelled appointments. A total joke
-
Amy
(@_MissMonster_) reported
@MrRamtastic @virginmedia @elnhojio14 This has been our first issue with them to be fair. But customer service has been shocking. We just had ours come back on in the last couple of minutes though 👍🏻
-
Scott™
(@swbenno) reported
@virginmedia my services aren't working due to the power cut in North London what's the ETA for a fix?
-
Professor F. J. Lewis
(@EricIsSuperTed) reported
Wtf is Stream by Virgin Media? Shouldn't the advert make it clear as to what on earth it is?
-
🌈 Leona
(@BiBrokenEyes) reported
@virginmedia trying to get info on broadband packages, but your website just says "ops something has gone wrong" I need to renew contract but seems no way to do this online, it's all broken :(
-
Nathan Wilson
(@wilsmadein85) reported
from
Boultham, England
@virginmedia Every time i ring we get told to visit the website then the phone goes dead. And your still taking money for my dad's mobile! I'm amazed how incompetent your services are, do you get special training so you can be this crap?
-
Researcher
(@queenie64339913) reported
@virginmedia Outage again - SW18 4UH we're not purchasing an updated package. Please restore our service. THIS IS THE WHOLE WEEK of poor service
-
Amy
(@_MissMonster_) reported
@MrRamtastic @virginmedia @elnhojio14 Ah that's not good. We switched from BT, they were just awful. Hopefully yours is back on soon!
-
MMM Gamerz
(@GamerzMmm) reported
Its been over 30 calls, chats and multiple call transfers from department to department but not resolved. I work from home so I had to go back to VirginMedia Fibre Gig1. Its been more than 10 years with them and no issues at all.