Virgin Media

Virgin Media Outage Report in Palmers Green, Greater London, England

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The latest reports from users having issues in Palmers Green come from postal codes N13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Palmers Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Palmers Green, Greater London, England 08/30/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Palmers Green, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, London, Newham, Southwark, Ealing, Hammersmith, Southall, City of London, Islington, Dagenham, Harlow, Waltham Cross, City of Westminster and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Palmers Green, England

Latest outage, problems and issue reports in Palmers Green and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • CellarmanSam Sam Wilkin (@CellarmanSam) reported from Walthamstow, England

    @virginmedia trying to work from home today has been a nightmare had to relocate for a meeting and cancel another. No Wi-Fi here in E17. When are you sorting it out?

  • HannahMarmion Hannah Marmion (@HannahMarmion) reported from Walthamstow, England

    @virginmedia our internet connection has been down for over 12 hours. We’ve tried all the troubleshooting but still nothing. Trying to contact your customer services but no way of getting through. Please help.

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia I've been rebooting all week. The problems are at your end.

  • Harley7s Toby Harley (@Harley7s) reported from Tottenham, England

    @virginmedia in muswell hill north London and WiFi and TV are both down. When will this be fixed

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • benjywenjy6 Benj 🌹 (@benjywenjy6) reported from Camberwell, England

    @virginmedia our internet is down for the third time in a week, sort it out!

  • MattSav7 Matt (@MattSav7) reported from Tottenham, England

    @virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?

  • paulclements paul clements (@paulclements) reported from Stratford, England

    So my Virgin Media’s gone down again...

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • mrgeemore Gee Darguzas (@mrgeemore) reported from London, England

    I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

  • lisacoia Lisa Coia (@lisacoia) reported from Hackney, England

    @Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back

  • LisaToffolo Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.

  • spokeswoman4me Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • StevenFeldman Steven Feldman (@StevenFeldman) reported from Tottenham, England

    @skepticmike @virginmedia Or you could argue that they were trying it on pitching a £97.50 charge and that the unwary would have just paid. Too many companies do this and then back down after a phone call. Real customer care is offering your existing curlers the best deal available by default

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • smileyyearwood Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽 (@smileyyearwood) reported from Harrow Weald, England

    @virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia 40 mins on and no update - are your staff actively working on restoring service ?

  • RiccarBruno Riccar Bruno (@RiccarBruno) reported

    @virginmedia Wow incredible. NEVER trust virgin again then. Certainly won’t be recommending you guys again!!!! Seems commission is all your guys care about and not the details customers need to know!

  • GregPatel Greg Patel (@GregPatel) reported

    @virginmedia Yes. And that page is down

  • TheHoodedGengar TheHoodedGengar (@TheHoodedGengar) reported

    @virginmedia Hey guys, trying to creat a virgin 'my account', looks like I'm getting an issue that many people have had for a long time, password set up, no passwords get accepted. Just the "you cant use this password try another" error, help?

  • Jonnyarsenal Jon (@Jonnyarsenal) reported

    @virginmedia Ok, can I raise my query to an instant response complaint then please. I would like to get this fixed now. Thanks

  • NikiRussell11 Niki Russell (@NikiRussell11) reported

    @virginmedia @virginmedia This is ridiculous, he’s still on the phone just now. Over 3 hours today waiting and on calls. All we’re trying to do is move house & take our current service with us. Update, just been cut off for 3rd time! terrible customer service…

  • LioubaBM Marie B-M (@LioubaBM) reported

    @virginmedia Virgin Media App. My wifi keeps disconnecting and i’ve been waiting for almost an hour to get through an agent. It’s not the first time i have some issues like this.

  • Richi_L Richie Long (@Richi_L) reported

    @virginmedia Yesterday.. said was issues which your online status checker said wasn't. I've had to disconnect my partners and my phone this evening just to watch netflix. Which on a gb speed shouldn't be the case

  • HeatherHamilt10 Heather (@HeatherHamilt10) reported

    What am I meant to do with myself... The Internet is down again and has been for an hour and I've already been on a walk, tidied the house and had a clear out today in the downtime so far. Got nothing else to do🙃 @virginmedia sort yourself out.

  • seancinematics Sean 👨🏼‍💻 (@seancinematics) reported

    Another day, virgin media wifi playing up again. When will this end. The hub 5 is ******* awful. And please, virgin media if you see this. Do not reply. You’ll only send me the same links I’ve visited 50 times.