Virgin Media Outage Report in Palmers Green, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Palmers Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Palmers Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Tower Hamlets, Bushey, Harringay, Belsize Park, Hackney, Radlett, Islington, Wembley, Kensington, Ealing, Enfield Town, Tottenham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Harlow |
TV | |
| London |
Internet | |
| Harlow |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Palmers Green, England
Latest outage, problems and issue reports in Palmers Green and nearby locations:
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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Charlene, RN 🌻
(@ChaTheGrace) reported
from
Tottenham, England
@talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Sharon Spiteri
(@shaspi) reported
from
Tottenham, England
@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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Louise Mirwitch
(@louisemirwitch) reported
from
Hounslow, England
@virginmedia My husband has had no email since 15.11 today. Nothing on phone or tablet. Mine is ok. All he gets is a box asking to sign in which pops up repeatedly. No webmail access and can’t set him up on my device. Help
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Robert Józef
(@Robertjp0121) reported
from
Ealing, England
@virginmedia issue with Router (wifi) — no internet and intermittent connection; pls fix this bloody issue!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Hurr
(@SimonHurr1) reported
@virginmedia If the old one works and the new one doesn't, it's surely broken?
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Steve
(@Sheedyss) reported
@virginmedia Why can’t Virgin Media just call me to discuss the issues
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Maria Sharapova UK Fan
(@Countdown_Filth) reported
@smrugbymad62 @virginmedia Sorry Virgin this is NOT true. That number is for the Customer Services team. When you get through to them you then need to ask to be put through to the retention team. I know cos I've just spent 30min talking to who I THOUGHT was the retention team!
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janice thomson
(@janicethomson12) reported
@virginmedia Yes constantly our connection drops more than once. All different times. We have to turn router off router on and off sometimes more than once. Called many times, some have never been answered. Monitored the last time. No feedback. Still have the issue.
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Andy C (Legacy Fan)
(@FooWhiter) reported
Despite all the warnings on social media I still signed up for @virginmedia given they'd put a brand new connection in my street & my local exchange is awful. After cancelling the TV & just keeping broadband I'm currently on hold to cancellations wanting to charge me £62 a month.
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Jack Cooper
(@JackCooper91) reported
@virginmedia They said the area manager would call me. I need them to call now. Otherwise we would have been without everything for a month. If this carries on I'll just have to cancel my contract because this is just getting silly. It's so poor. Area ref 31.
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TriathleteSLS
(@cyberscott1975) reported
@virginmedia It’s a TiVo box but I have ordered a V6 one coming on Tuesday as I’m having to try and sort this out myself seeing as you’ve done nothing to help since Christmas
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Dianna Pierce
(@zarablue) reported
@virginmedia We have called all these numbers. Your responses are completely crap. @MoneyTelegraph @LutzSchueler
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Alex Smith
(@Infotainer48) reported
Phoned @virginmedia on Wednesday unhappy with my payments and poor reception. Spoke to a nice young man in Newcastle who offered me a hefty reduction in my payments and said my router was very old and he would arrange to get me a new one. Would call me back on Thursday 1/2.
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Jonathon 🐝 #GlazersOut #NotAPennyMore #MUTID
(@J_onathon) reported
Fabulous customer service from @virginmedia this morning. My wife’s new sim works intermittently, when we finally managed to speak to a ‘customer service ‘ agent about this, she disconnected the call after failing to be of any use whatsoever! #Appalling