Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/20/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, Stratford, City of Westminster, Southwark, Hackney, Hammersmith, Romford, City of London, Barking, Croydon, Bexleyheath, Islington, Harringay and Paddington.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomStratford TV
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia Please help. I can't talk to u via home phone or mob. Our whole network (WiFi, TV, home phone) been going on and off for a week now but online status says it's OK. Please help!

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • Skky16 nala. (@Skky16) reported from Croydon, England

    If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬

  • SeanHickeyUK Sean Hickey (@SeanHickeyUK) reported from Croydon, England

    Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia fix up

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?

  • Richardnash12 Head ball boy (@Richardnash12) reported from Bromley, England

    @virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EilzQF 💜 EQF (@EilzQF) reported

    @virginmedia down again!!!

  • Jonnymarvel Jonny (@Jonnymarvel) reported

    @virginmedia So I’m assuming that due to the fact your performance today has nothing short of absolutely shocking, you’ll be refunding my mobile phone data usage bill!? Absolute shambles, and here I am sitting here, trying to get into client meetings, and still it’s broken.

  • Lofzy Ian White (@Lofzy) reported

    @virginmedia Your dog **** service is down again

  • ActuallyAdm Adam Bassoumba (@ActuallyAdm) reported

    @virginmedia it’s a joke. up and down all the time but still taking money every month. saying it’s fixed but it’s still down. the same stuff over and over again.

  • twalksy Matt Walker🔰 (@twalksy) reported

    @virginmedia It was working ok but has gone down again in the last 20 mins. Back to tethering again...

  • anthony_tobin Anthony Tobin (@anthony_tobin) reported

    @virginmedia down again!!!!!!!!!!! 😡😡😡😡

  • tonyoram peanut_752 (@tonyoram) reported

    @virginmedia Not good internet goes down again in the middle of my work

  • _lauraaaxo_ 🌸Lauraaa🌸 (@_lauraaaxo_) reported

    @virginmedia I’m still experiencing issues I’ve dropped connection and getting booted off

  • eddiehawkeye Ed (@eddiehawkeye) reported

    @virginmedia put you prices up 15% above inflation you expect the service to work. Been on hold 45 minutes so far and had no service since yesterday!

  • acechappers William Chapman 🇺🇦 (@acechappers) reported

    @virginmedia Broadband has just gone down for me, I've tried getting onto your website to report it using the mobile data I have with another company but your website seems to be down