Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hampstead, Southwark, Hackney, Mitcham, Welling, Croydon, City of Westminster, Barnet, Islington, Paddington, Wandsworth, Chingford and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hampstead |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Savage
(@MonsieurSavage) reported
@virginmedia Hello, still waiting for resolution.. the self imposed deadline you imposed for paying compensation has passed and we have nothing. This is such a ******* joke
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia But but, have you restarted it? Can you put it in hub mode, everything just to prove its not your end. When its not your end..... Poof! Its fix a broken fibre or thats it... Nothing to do with the actual networks - load, routing, la la la
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Richard Bridge
(@RBridgeofficial) reported
@virginmedia Can’t look at that without signing in, can’t sign in as hackers have taken over my email account with you….
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Mike Appo
(@MikeAppo) reported
@virginmedia Service status exactly the same! There was work being done from 24th-1st on my area but assuming that finished as nothing to suggest otherwise. Sorry I have no idea what hub I am on
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Mike Moody
(@classicm) reported
from
Newcastle upon Tyne, England
@virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.
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Joee 🏳️🌈🇬🇧
(@Jo90callingUK) reported
@virginmedia Not bothered about compensation more bothered about service I hadn't got and needed. Contract up for renewal, second time this has happened in a few months, so I better get a good deal
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Lisa Branney
(@LisaBranney) reported
Hey @virginmedia I've been told several times that the parental controls have been turned off on my TV box, but they haven't. 3 separate complaints logged and this particular issue still isn't resolved.
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Stephen Thomas 💙
(@Mr_Yeti_to_you) reported
@virginmedia But as Matthew has stated this has been going on for a week now. This is more than just a little issue. If they are awaiting parts then just say. Taking ownership of an issue always used to be important when I worked for VM BB support in Wales.
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Pip
(@littlegreenpip) reported
@virginmedia Will there be more text updates when the issue is properly fixed, do you know? It’s in MK40 and is due to be fixed by 10. We are a bit desperate as we urgently need a connection.
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia Done now, had my rant, just want them to know i hate their ******* network and the way support doesnt work when its their network and not the customer end. Hopefully will leave this year