Virgin Media Outage Report in Stratford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, City of Westminster, Croydon, Fulham, Paddington, Romford, Barnet, Ilford, Bexleyheath, Hackney, Harringay, Hampstead and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
-
Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
-
Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
-
Gillian Hudson
(@JillHudson21) reported
from
Camden Town, England
@MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.
-
🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
-
Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@NoelClarke @skytv @NOWTV Damn you @virginmedia
-
antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown
-
Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.
-
Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke
-
Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
-
Rose Cooney
(@rosecherished) reported
from
Bromley, England
@WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
-
Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
-
FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
-
Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
-
Andy Bull
(@AndyBullyBull) reported
from
Poplar, England
@virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.
-
N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
-
tommy harper
(@daguvernor) reported
from
Wandsworth, England
@virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON
-
Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gino Johnson
(@_GinoJohnson) reported
@virginmedia Hello, we still have the same problems. No unfortunately no engineer was rebooked and while we tried to call back after 1 hour we were cut off.
-
david watson
(@davidwatson07) reported
@MartinSLewis @virginmedia My daughter has Virgin internet in a rental property and has to move elsewhere to a property that Virgin can’t connect to. They are making her pay a £250 disconnection fee! This is ridiculous when it them who can not provide a service!!
-
Chris Gilmore
(@cjgil93131) reported
@virginmedia it over an hour and a half to get through to you yesterday to cancel my deceased father's contract the call has cost me over £60 at 65p a minute shame on you
-
Gino Johnson
(@_GinoJohnson) reported
@virginmedia Yesterday 1200-1600, but when we questioned where he was we were told that he was never booked! That’s after a 1.5hour call on Saturday where I was promised he had booked him
-
Jebus 🎸
(@JebusXI) reported
@virginmedia Like I’ve said, I’ve spoken to you multiple times. Last time I spoke to you a representative said they’d “fix my internet my monitoring it for 48 hours”. How can I escalate this? I’ve tried.
-
Jakob
(@Jaksims) reported
@SQRLTV @virginmedia The increase from £27 to £49, yes, but now they're claiming they've upgraded the network in my area and are bumping it up another £3.50 a month
-
Lee Quoroll
(@Quozy2k) reported
@vmbusinesshelp @vmbusiness Text service not responded within 15 hours.
-
info@lakedistrictcottages.net
(@infolakedistri1) reported
@virginmedia Everything is still down. When I check my status using you website, it says there are no problems, but when I phone it acknowledges there is a problem - why the discrepancy. I registered for text updates and I received 1 saying it will be remedied by 6 last night then nothing!
-
Squirrel
(@SQRLTV) reported
@Jaksims @virginmedia Was that a new customer deal which is now ending ?
-
Gino Johnson
(@_GinoJohnson) reported
@virginmedia I really don’t have another 2 hours to spend on the phone. The first person lied to us, the second was rude. You have been by far the best, can you not assist? In terms of going online we cannot access our account online, it has never worked.