Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, Waltham Forest, Ilford, City of London, Islington, Poplar, and Walthamstow.

City	Problem Type	Report Time
Hackney	Wi-fi	8 hours ago
Hackney	Internet	16 hours ago
Newham	Internet	22 hours ago
Hackney	Internet	23 hours ago
Waltham Forest	Internet	1 day ago
Newham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Nathan Talbot (@nathantalbot) reported 3 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 3 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Vincenzo Rampulla (@vmrampulla) reported 7 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Russ Nightlife (@andypurbrick) reported 9 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Drewery **** (@drewerydyke) reported 12 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Andrew Colman (@scuttyoftheyard) reported 13 minutes ago from Ilford, England

  @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

• 
  amanda (@amanda11350524) reported 16 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Steven Kraan (@drawing_daily) reported 18 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 21 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Swami (@swami102) reported 21 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Wesley Dolly (@wesleyddolly) reported 21 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Stewart Daniels (@Editmonster) reported 25 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Charles Howarth (@HowarthCharles) reported 26 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  travelling Adam (@TravellingAdam) reported 29 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Lisa Pursey 💙 (@LisaPursey) reported 31 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Have you met Harj? (@AussieHarj) reported 31 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  travelling Adam (@TravellingAdam) reported 32 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 46 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Sevki 💉 💉🎉 (@sevki) reported 49 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  A voice only (@Avoiceonly2) reported 51 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dawnieC (@CorkinDawn) reported 7 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  Kathy Miller (@KathyMi25429227) reported 7 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  C (@V4RSTAPP4N) reported 14 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  Roy Andrew Clarke (@royo42) reported 18 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  John Bhoy Walton (@walton_bhoy) reported 19 minutes ago

  @virginmedia No i am going to i said to the call handler i dont believe a word anyone connected to your company says anymore i took a day off work and was told it was fine. I am paying for something which seems to be known there is an issues which are not getting fixed

• 
  Davie G 🇬🇧 (@fredbeare) reported 19 minutes ago

  @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 19 minutes ago

  @cw_fc26 Same here, Virgin Media issue

• 
  Zoe Smith (@ladyspeakerz) reported 20 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Georgios A (@technolagnos) reported 20 minutes ago

  @MTBoar @virginmedia That’s just rubbish, you can take it off you want it (however have a look at the issues people have had with cancelling their Virgin media subscriptions at the end before you do…)

• 
  Dide (@dide_oluwa) reported 26 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever