Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Stratford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 8:24 AM GMT+1.
- Internet (73%)
- Wi-fi (9%)
- Total Blackout (8%)
- TV (8%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Barking, Poplar, Ilford, Newham, City of London, Waltham Forest, Islington, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Wi-fi | 7 hours ago |
|
Barking
|
Internet | 19 hours ago |
|
Hackney
|
Internet | 1 day ago |
|
Hackney
|
Wi-fi | 1 day ago |
|
Hackney
|
Internet | 2 days ago |
|
Hackney
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Charles Howarth (@HowarthCharles) reported from Hackney, England@jonwensley @virginmedia Just wait until you try to cancel!
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Dionne (@dionnepat2000) reported from Walthamstow, England@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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amanda (@amanda11350524) reported from Ilford, England@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brianlfc0210 (@brianlfc0210) reported@virginmedia whats going on with your service in the RM area
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia @derekscotia Why is the internet down everywhere? No connection at all
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Josh (@6HLJ_) reportedHi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo
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Simon Gallagher (@SiGallagher) reported@virginmedia How about 2.5 hours? Fix your website and app servers!! If you’re using AI coding or agents to run it, you need to stop, the whole thing is broken. I’m paying for this customer service as part of my package and getting no support at all
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rachaelinnc (@rachaelinnc) reported@virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!
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✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported@virginmedia does anyone actually answer your customer service phone? 🙄
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Chip Lewis (@crispinlewis) reported@virginmedia , trying to contact you to cancel, downgrade or renew contract?! It’s urgent anyone going to answer phone?! Web chat doesn’t work! What is going on?!
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hedge (@hedge99) reported@virginmedia a need help with my house move
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globalfireforum (@globalfireforum) reported@obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet
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Sarah Baber (@babester15) reported@virginmedia if you’re going to have a phone number would be nice if answered - just been on hold waiting to get through for 2 hours and then the call inexplicably cut out. All for something that should be easy to do and find on my online account!