Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Poplar, City of London, Waltham Forest, Newham, Islington, and Walthamstow.

City	Problem Type	Report Time
Ilford	Internet	11 minutes ago
Hackney	Wi-fi	1 hour ago
Poplar	Total Blackout	2 hours ago
Ilford	Internet	8 hours ago
Hackney	Internet	20 hours ago
Ilford	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 3 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Derrick Brown (@DerrickSWB) reported 4 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Lloyd Child (@islingtonlloyd) reported 6 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Zahida (@zkhussain) reported 7 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  A voice only (@Avoiceonly2) reported 11 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 11 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported 16 minutes ago from Walthamstow, England

  Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

• 
  Helen Reihill (@BBLn15) reported 25 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Andrew Battle (@andy_s_battle) reported 26 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 26 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Dionne (@dionnepat2000) reported 27 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Steven Kraan (@drawing_daily) reported 34 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Derrick Brown (@DerrickSWB) reported 36 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  travelling Adam (@TravellingAdam) reported 40 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  AJ (@appariciojunior) reported 41 minutes ago from East Ham, England

  Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 47 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Handmade by Tinni (@ByTinni) reported 52 minutes ago from Ilford, England

  @virginmedia Yes. Off course. No help.

• 
  Helen Reihill (@BBLn15) reported 57 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 57 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 60 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MH (@MhMyxacc444) reported 5 minutes ago

  @j_ball13 @virginmedia They are awful.

• 
  Kate and her girls (@kateandhergirls) reported 7 minutes ago

  @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

• 
  Shaun (@shauny67) reported 9 minutes ago

  @QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi

• 
  Dave #oafc (@Rusty_Barnacle) reported 9 minutes ago

  @SilvesterLuke @virginmedia Stop pestering me jesus that's about ten messages.. I cant ******* fix it

• 
  Karl Dyer (@KarlDyer15) reported 13 minutes ago

  To work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs

• 
  Kate and her girls (@kateandhergirls) reported 14 minutes ago

  @virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄

• 
  Darren Danks (@thedazdanks) reported 15 minutes ago

  @virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?

• 
  Mark Oram (@markoram1) reported 20 minutes ago

  And goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .

• 
  Eternal Elneny (@eternalelneny) reported 22 minutes ago

  @virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service

• 
  Stephen Old #FBPE (@StephenOld) reported 23 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.