Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, Islington, Ilford, Barking, Newham, City of London, Waltham Forest, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
Hackney	Internet	10 hours ago
Hackney	Internet	13 hours ago
Hackney	Total Blackout	17 hours ago
Poplar	Internet	17 hours ago
Poplar	Internet	18 hours ago
Islington	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  amanda (@amanda11350524) reported 2 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  travelling Adam (@TravellingAdam) reported 2 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Lloyd Child (@islingtonlloyd) reported 3 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Andrew Colman (@scuttyoftheyard) reported 4 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 12 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Drewery **** (@drewerydyke) reported 17 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Andee Byford (@BobCratchitt) reported 17 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  kevin richardson (@kevinri00714924) reported 18 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Paul Lewis (@paulstevenlewis) reported 19 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Helen Reihill (@BBLn15) reported 22 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Andee Byford (@BobCratchitt) reported 24 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Stewart Daniels (@Editmonster) reported 24 minutes ago from Walthamstow, England

  @MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs

• 
  Wesley Dolly (@wesleyddolly) reported 31 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Annie Caird 🌻 (@AnnieCaird) reported 35 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 35 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Russ Nightlife (@andypurbrick) reported 40 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  mark (@PieFaceMark) reported 43 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Helen Reihill (@BBLn15) reported 51 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Angela (@angelrosie5) reported 53 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Winter (@CaroleWinter) reported 7 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Simon Gallagher (@SiGallagher) reported 13 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  Djacid (@djacid25) reported 15 minutes ago

  @virginmedia I got a message this morning at 07.16 saying " we're pleased to tell you the issues has been fixed. But my virgin box is still flashing the wireless icon. And my virgin media modem is still orange stating im still without internet

• 
  Bhavin Shah (@bhavinnagda) reported 17 minutes ago

  @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

• 
  rachaelinnc (@rachaelinnc) reported 18 minutes ago

  @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

• 
  John Kingscott (@JohnKingscott) reported 19 minutes ago

  @virginmedia is your broadband status checker not working? Doesn't seem to be here...

• 
  ESK7RADIO (@ESK7RADIO) reported 19 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Christopher Knibb (@chris_knibb) reported 23 minutes ago

  Do not use @virginmedia Twitter - they are scammers. Spoke on the phone to VM call centre who said VM would never ask the questions this X account and the WhatsApp account they connect you with would ask. AVOID!!!!

• 
  Christopher Knibb (@chris_knibb) reported 23 minutes ago

  Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

• 
  a (@Peter_ldn_ire) reported 24 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on