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Virgin Media outages and service status in Stratford, England

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Full Outage Map
  • Virgin Media generated 7 outage signals in the last 24 hours around Stratford, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 1:34 AM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Newham, Hackney, Ilford, Islington, City of London, Waltham Forest, Walthamstow, and Barking.

CityProblem TypeReport Time
Poplar Internet 31 minutes ago
Newham Internet 3 hours ago
Hackney Wi-fi 6 hours ago
Newham Internet 6 hours ago
Hackney Total Blackout 12 hours ago
Hackney Internet 13 hours ago

Nearby cities with recent reports

Hackney

24 recent signals

6 hours ago
Ilford

9 recent signals

2 days ago
Newham

4 recent signals

3 hours ago
Islington

2 recent signals

2 days ago
City of London

2 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • GodofwarBrown
    therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • amanda11350524
    amanda (@amanda11350524) reported from Ilford, England

    @virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • afcvicki
    Vics. 💙 (@afcvicki) reported from Hackney, England

    @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • drewerydyke
    Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • wesleyddolly
    Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

  • andy_s_battle
    Andrew Battle (@andy_s_battle) reported from East Ham, England

    @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

  • Kilsally_Redux
    Kilsally Redux (@Kilsally_Redux) reported

    Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

  • MartinShrimplin
    Martin Shrimplin (@MartinShrimplin) reported

    @MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.

  • Samet_UK
    Samet (@Samet_UK) reported

    My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia

  • ppglane
    stephen lane (@ppglane) reported

    @waterjetcut @MichelleBeckett @virginmedia Virgin just got a £28 million fine because they knowingly didn't cancel contracts .

  • Markford64LUFC
    Mark Ford (@Markford64LUFC) reported

    @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

  • Ashen33vr
    Ashen (@Ashen33vr) reported

    @caulmick @Kerrytara Why are RTE, Virgin Media and Irish Times not reporting on this? Isn’t this a big news story? Shouldn’t the tax funded media be reporting on issues like this!?

  • colingillespie5
    🤠 (@colingillespie5) reported

    @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

  • CCalnorth29046
    calnorth (@CCalnorth29046) reported

    @davidkurten Oh..thats why the fined Virginmedia £29m. There's me reading it was bad Customer service and twisting *****.

  • 1123funko
    Dunc in a bothy (@1123funko) reported

    @virginmedia I did all that before I tried on here. Not my first experience with this stuff. The issue was I had a ppv bought that I didn’t get to watch so the point is moot now tbh.