Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 04/19/2024 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Islington, Streatham, Croydon, Newham, Hackney, Southwark, Belsize Park, Hampstead, Tower Hamlets, Wood Green, Acton, Lewisham and Kensington.

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City Problem Type Report Time
United KingdomEnfield Town Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomIslington Wi-fi
United KingdomStreatham Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • simoneats Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • ChloeLizzyRead Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England

    @virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

  • LimehouseDan Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • antonyjardine Antony Jardine (@antonyjardine) reported from Lambeth, England

    @virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

  • Deanporter_84 Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • jaykrichards Jay Richards (@jaykrichards) reported from Stratford, England

    Virgin media is down again! Right in the middle of a Zoom call! @virginmedia

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • paulsullivan_ Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • strangemuseum Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SADSsimon sads (@SADSsimon) reported

    @GSpellchecker For real. Being “the tech one” of most of our friends/family group i cannot stress to them enough how much to avoid VirginMedia these days. Customer service was just as terrible as their broadband offering for me.

  • AndyOsira Andy Osira 🇺🇦 (@AndyOsira) reported

    @virginmedia @Gareth_Roberts_ hang on a mo - Gareth please can you help me ? - I can't find my tiny violin !! (- as if they are the only ones ?!)

  • Bajajanshul0102 Anshul (@Bajajanshul0102) reported

    @virginmedia @virginmedia I have already told your team on phone on 4th Feb that I want to cancel . And your team has not even done that . That's level of your customer service delivery

  • richbod11 *** (@richbod11) reported

    Currently on hold between departments… get a feeling I’ll be lost in the process. Two visits to fix been missed. Not the best first impressions guys. Wonder if anyone at @virginmedia can take ownwrship to resolve?

  • Delucep Paul Deluce (@Delucep) reported

    @virginmedia How can you send an engineer, unannounced, to a house containing 2 elderly people to fix an intermittent issue an leave with everything broken. 🤬🤬

  • JanWildman Janet Wildman (@JanWildman) reported

    @virginmedia No. It's not a new thing. It's ongoing, as is the difficulty in getting support. I think we need to switch providers. I need a company that communicates!

  • Medran001 Medran (@Medran001) reported

    @virginmedia so what is going on in NN15??? Called this morning as no Internet. Were told it’s an intermittent issue being resolved. Yet your status checker shows NOTHING. I’m getting in trouble with work now as they are saying I’m making this up as your status page says a-ok!

  • clement_palle clementp (@clement_palle) reported

    @virginmedia Hello, You have asked us to keep you up to date on the problem which is affecting your Telephone and TV service(s). Fault Ref: F010447776 The latest update is: Our engineer is on site and they're working to fix the problem We now expect to have this resolved by 2023-02-08T10:00:

  • richbod11 *** (@richbod11) reported

    @virginmedia I’m currently on hold to one of your call centres. New client, never had a service. Still waiting on outside work to be done. Probably should’ve checked if it needed doing before you disconnected all my sky stuff really?

  • richbod11 *** (@richbod11) reported

    @virginmedia Regardless, I’ve contracted you to do a service and can’t even speak to someone who knows when or what is!