Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/26/2026 05:05

February 26: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, City of Westminster, Hackney, Barnet, Islington, Paddington, Wandsworth, Chingford, Woodford Green, Ilford and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomWelling Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • heysharron Sharron O'Connell (@heysharron) reported from Hackney, England

    @virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • cheryl_peril Cheryl Ewan (@cheryl_peril) reported from Bromley, England

    @richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..

  • Laurencrabs Lauren © 💅🏼 (@Laurencrabs) reported from Barnet, England

    @virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

  • ChazRivers Chaz Rivers (@ChazRivers) reported from Bromley, England

    @virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • nisbig10 philip gibson (@nisbig10) reported from Sutton at Hone, England

    @virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia Just check area 22 for problems, please.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Lambeth, England

    @virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NarryT2016 Narendra Tailor (@NarryT2016) reported

    1/3 Chris at @virginmedia called me yesterday to resolve my complaint and say that they would fulfil the offer they gave me on 25th Nov if i would withdraw the case. I agreed I would after 24 hours after checking the documents.

  • RumAndTheRedmen PastCaring (@RumAndTheRedmen) reported

    @virginmedia Are you serious!? 24 hours later you are NOW getting back to me!? Joke of a company. Have cancelled rather than renewed my contract, purely because of your woeful customer service. Horrendous.

  • tickles_t Neil Turner (@tickles_t) reported

    @virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.

  • chrismitch99 Chris Mitchell (@chrismitch99) reported

    @virginmedia yet again I have no tv@& again u don’t answer your phones. Since early Dec I’ve lost 5+ hrs on hold. Can u tell me how I’m supposed 2 get my issue fixed? Beyond a joke now. If this isn’t sorted within 24 hrs, after 8 years custom, I’ll be cancelling my direct debit.

  • suerussell77 Sue Russell (@suerussell77) reported

    @virginmedia Yes I do. We still have no mobile signal on all 3 mobile phones! Have not had any since New Years Eve!

  • TheMcKnox jimmy the rib 💀 (@TheMcKnox) reported

    @britTonyHD @100Climbs Did someone buy sky in a bad area? Have a look at ya postcode next time chief, I nearly fell into that trap with virgin media

  • RnLittlewood Richard Littlewood (@RnLittlewood) reported

    @virginmedia my TiVo box has just Restarted it self, I’m guessing by accident, it also has previous at doing it as well. Is there a reason or problem?

  • k_memon K M (@k_memon) reported

    @virginmedia broadband issues for > week now. So difficult to report a fault on their website or over the phone (automated recording giving you a troubleshooting guide!!). Engineer finally booked for 8th Jan. Full working week without broadband wfh! @MoneySavingExp @MartinSLewis

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia Why cant someone just ring me so I can actually explain what the problem is. When I try and light in it does not recognize my mothers maiden name and I'm sure I have got that right so then I cant get any further

  • WayneJohns wayne johns (@WayneJohns) reported

    @virginmedia you may boast having the best internet speeds available but today I have experienced the worst customer service efforts on the planet - and still with a huge failure to resolve a new account issue How can you get it so so wrong!! Your call centres are INCOMPETENT