Virgin Media Outage Report in Stratford, Greater London, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Enfield Town, Westminster Abbey, Croydon, Camden Town, Hackney, London, Islington, Paddington, Southwark, Waltham Forest, Hampstead, Newham, Dagenham, and City of London.

City	Problem Type	Report Time
City of Westminster	Internet	32 minutes ago
Enfield Town	Internet	58 minutes ago
Westminster Abbey	Internet	2 hours ago
Westminster Abbey	Wi-fi	3 hours ago
Croydon	Internet	3 hours ago
Westminster Abbey	Internet	3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Edward Baran (@edward_baran) reported 13 minutes ago from Kensington, England

  @LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate

• 
  brazen productions- jules hussey (@brazenprods) reported 19 minutes ago from Camberwell, England

  Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.

• 
  Hussein Khan (@HusseinKhan11) reported 26 minutes ago from Enfield Lock, England

  @virginmedia why is ur internet so ******* shit all the time

• 
  Anna Bellwood (@anna0898) reported 33 minutes ago from Sutton at Hone, England

  @virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓

• 
  Edward Baran (@edward_baran) reported 34 minutes ago from Kensington, England

  If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom

• 
  Edward Baran (@edward_baran) reported 35 minutes ago from Kensington, England

  @virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager

• 
  Edward Baran (@edward_baran) reported 38 minutes ago from Kensington, England

  @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

• 
  Edward Baran (@edward_baran) reported 38 minutes ago from Kensington, England

  @ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom

• 
  davep (@g_davep) reported 39 minutes ago from Croydon, England

  Is anybody experiencing poor service from virgin media

• 
  Edward Baran (@edward_baran) reported 43 minutes ago from Kensington, England

  @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

• 
  Edward Baran (@edward_baran) reported 45 minutes ago from Kensington, England

  @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

• 
  Edward Baran (@edward_baran) reported 46 minutes ago from Kensington, England

  @LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults

• 
  Edward Baran (@edward_baran) reported 50 minutes ago from Kensington, England

  @robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom

• 
  Edward Baran (@edward_baran) reported 52 minutes ago from Kensington, England

  @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

• 
  Scare-a Sparrow 🎃 (@20S0mething) reported 52 minutes ago from Eltham, England

  @virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.

• 
  Anna Bellwood (@anna0898) reported 52 minutes ago from Sutton at Hone, England

  @virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄

• 
  Edward Baran (@edward_baran) reported 54 minutes ago from Kensington, England

  @WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days

• 
  davep (@g_davep) reported 54 minutes ago from Croydon, England

  @charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem

• 
  Shaz (@Housewife6) reported 55 minutes ago from Hammersmith, England

  @virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!

• 
  Spice Adams 🇬🇭🇳🇬 (@AlmightyUncle_) reported 58 minutes ago from Lambeth, England

  @virginmedia hi I have an issue and no one is answering my call

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexander Westwood (@_Alex_Westwood) reported 3 minutes ago

  I’d forgotten how disgracefully rude and infuriating @virginmedia “customer service” is. It’s anything but customer service. Just spoken to a sarcastic **** on the phone who decided to laugh and say “nope” regarding an actual resolution to the outage in the area.

• 
  Rob Moody (@Rob_Moody) reported 4 minutes ago

  @SFC_Debs Are you on @virginmedia. I think they have a problem. I get the same so have to turn off WiFi on phone to view

• 
  NIDHI MADHU (@nidhimadhu) reported 8 minutes ago

  @virginmedia Hi, I got into the chat. It's just the bot asking same questions my friend has already answered through phone. I don't think it would be of any help. We have been in touch with customer assistants for the last one week.🥲

• 
  AB Kaizen (@ABKaizen) reported 8 minutes ago

  @virginmedia We do not have any mobiles/tablets/laptops connected via an Ethernet cable. We use WiFi. I do not believe outage in the area was mentioned. They mentioned “congestion” but there has been not extra usage in our house hold to explain the the sudden drop

• 
  Paul Wingrove (@Paul_Wingrove) reported 15 minutes ago

  @CBSNews wondering if he can do anything about Virgin Media UK customer service which is bloody abysmal, once he has stopped frigging around in balloons and rockets.

• 
  Debbie (@SFC_Debs) reported 16 minutes ago

  @Rob_Moody @virginmedia Yes we are on VIrgin Media. I don’t really want to use my data to view videos. @virginmedia can you help please.

• 
  Alexander Westwood (@_Alex_Westwood) reported 17 minutes ago

  @virginmedia Just been told by the third person that they’re only compensating after 2 days as that’s declared a “loss of service”. Naturally, a loss of service is self explanatory. A loss of service is a loss of service. 2 days would be, by the very definition, 2 days loss of service.

• 
  FeeHorne (@FeeHorne) reported 17 minutes ago

  @TWAHW @LukeAWalsh Apparantly it is mostly but not exclusively affecting Virgin Media users on both mobile & broadband. VM is trying to fix it (heard that before *yawns*) Disabling the ChildSafe option might work, someone suggested. Not tried it yet .

• 
  Alison (@alison_coole) reported 17 minutes ago

  @virginmedia How much longer is it going to take to sort the issue with Twitter. It’s now 4 days and still not sorted?

• 
  Puppaz (@puppaz) reported 21 minutes ago

  @JamesHarkin Not virgin media if you can help it