Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/14/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Croydon, Enfield Town, Bermondsey, Wood Green, Ilford, Harringay, Cricklewood and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarking Wi-fi
United KingdomLeyton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

  • paulvivash Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Romford, England

    @virginmedia Do you intend to issue my refund or penny pinch?

  • contact400 Morris the Cat. (@contact400) reported from Romford, England

    @virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.

  • robinpr71 Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • juliecason ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • trousseaudiary Merrell-Ann Bradnock (@trousseaudiary) reported from Romford, England

    @virginmedia is the internet down in the RM3 area?

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • TrashPandaJames James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Loughton, England

    @virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • anthonyhimages Anthony | Photographer (@anthonyhimages) reported

    @virginmedia The website is down - tried to login with chrome, edge and on a desktop, laptop and iphone.

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia Slow speeds drops out all the time doesn’t cover my house. What I need is my complaint to be felt with

  • Kujinu ☯︎︎ Kujin ༒☽ (@Kujinu) reported

    Why tf does my internet keep going dead? I pay way to much for this **** to keep happening :/ fix it @virginmedia

  • WathenActor Kevin Wathen (@WathenActor) reported

    @virginmedia I have rebooted, checked connections, followed all of your menial advice to fix a service beyond my control. Apparently nothing wrong in my area. but when I connect to speedtest. the closest hub is Hendon. I live in SE London. Can you explain this? its all lipservice isn't it.

  • chloekatsu chloe (@chloekatsu) reported

    @virginmedia I have yeah, it’s JD0002251297141368. It says it’s getting delivered today but it’s been saying this the last 2 days so there must be an issue?

  • npick69 Neil Pickersgill (@npick69) reported

    @virginmedia If you can do that then yes please how about 11.30 ? Web chat or phone call to suit you. It really is ludicrous so far and totally stressing me out at a time when I can’t handle any more problems thx

  • andyrabble Andy Rabble (@andyrabble) reported

    @darrellcurrietv @virginmedia whats the script with Scottish Football Extra on BT Sport? Its never on Virgin's TV guide which means you can't record it or set a series link to record it, I finish work at 7pm and can't get to see it cause of this issue 😔 also not on demand either

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia I have a complaint with yourselves you called me on Sunday and it was escalated I was promised a call back and never got one. I’m now being told I just have to wait. But how long for?

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia Your terrible service the fact it’s not worked properly the only thing you offer is for me to spend more money

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia The fiber optic is terrible. I got all call back and the complaint was escalated and I was promised another call in 24 hours that I never got.