Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/11/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Dartford, Hammersmith, Hackney, Islington, City of Westminster, Newham, Ilford, Croydon, Southwark, Paddington, Tower Hamlets, Dagenham, Camden Town and City of London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomDartford Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIslington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄

  • davymace David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

  • CharrLady_ Athaina (@CharrLady_) reported from Sutton at Hone, England

    @virginmedia We've been told it's down to a power outage, so area fault.

  • FoodwiseWomen Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • iTz_iTzik iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JMBlack1000 James Marshall Black (@JMBlack1000) reported

    So Virgin Media Tried THREE times to cancel their overpriced service to switch to Community Fibre and THREE times they hung up on me the moment I mentioned the word 'cancel'. Virgin scum.

  • jackona80 Antonia Jackson (@jackona80) reported

    @virginmedia is the Priority app still not working? I can’t sign in. Can you help?

  • workidabbz Abby (@workidabbz) reported

    I’ve never had so many issues with virgin media until the last few weeks where wireless devices refuse to connect or only stay connected for an hour and it’s ******* infuriating

  • laddydonglegs_ James (@laddydonglegs_) reported

    @virginmedia I’ve just received my broadband hub with the wrong power cable, and your online and phone support system just has me going round in circles. How can I talk to an actual person to resolve this?

  • jeanette_wild Jeanette Wild (@jeanette_wild) reported

    @virginmedia Is your “web chat” with the same poorly trained “customer service” providers I was in the phone with for 5 hours yesterday being passed back and forth and put on hold numerous times with no solution found? Because if so, no thanks.

  • meansy73 Glenn Robbie Roberts (@meansy73) reported

    @virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.

  • lg3807 larry gomez (@lg3807) reported

    @virginmedia If your online complaint is not working, remove it or put a notice.

  • immyp52 imster (@immyp52) reported

    @virginmedia Yes he did am not happy about this poor customer service

  • JamesFromLeeds James Scholey (@JamesFromLeeds) reported

    Twice I’ve tried to complain using the form on @virginmedia’s website and twice it fails to submit the complaint. Hmm? 🤔 - unceremoniously cut off from my services for 4 days - bills that are twice the amount they should be Just terrible.

  • yakuzakitty Georgie 🐤🌵🎮 HIATUSkitty (@yakuzakitty) reported

    @virginmedia Also doesn’t explain why my mobile signal is so shockingly bad