Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Ilford, City of London, Hackney, Hammersmith, Southwark, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Westminster Abbey, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Ilford
|
Internet | 2 hours ago |
|
London
|
2 hours ago | |
|
City of London
|
Internet | 3 hours ago |
|
London
|
Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Junojac (@leigh_jacqui) reported from Enfield Lock, England@virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!
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Nick (@nickgusset) reported from Bromley, England@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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Edu Caselles (@CasellesEdu) reported from Kensington, England@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 10s later, he hanged up. 1/2
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Toby Everett (@tobyeverett14) reported from Wandsworth, England@virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.
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Luke Archer (@Luke_Arch3r) reported from Camden Town, EnglandTrying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
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Andry T (@andryt1981) reported from Enfield Lock, England@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Mark North (@MarkNorth78) reported from Romford, England@virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.
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JC1980 (@JClinton37) reported from Camberwell, England@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
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Angus Teee (@AngusTeee) reported from Islington, England@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Nigel (@nige977) reported from Ilford, England@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Edu Caselles (@CasellesEdu) reported from Kensington, England@virginmedia thanks for such a helpful and amazing customer support service. After 40 min waiting to talk to one of your agents, he complained he could not hear me properly, I asked him to bear with me while I plugged my headset and 30s later, he hanged up. 1/2
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Angus Teee (@AngusTeee) reported from Paddington, England@virginmedia No. It’s a link to this Twitter exchange. Please send me an email address so I can lodge an official complaint. Thanks
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Angus Teee (@AngusTeee) reported from Paddington, England@virginmedia I see. Thanks. There is no point ringing your ‘customer service’ number - I don’t have the time or battery to listen to the same four songs on a loop for over an hour then be told nothing helpful. Been there, done that.
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Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Amanda Davey (@Amanda_Davey12) reported from London, England@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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Prash (@prashthambi) reported from City of London, England@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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دانه الضبيب (@DanaAldubaib) reported from Paddington, England@virginmedia Yes I would like to cancel my service and still no one answer !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Briefcase Michael (@BriefcaseMike) reportedStart of the Euros a great time for Virgin TV to go down in my area. Just as well I don't have internet from them as well or I wouldn't be able to watch online either. Crap company with a network that often goes down. #VirginMedia
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Paul Michael Woodman (@MMANDMPpro_LTD) reported@virginmedia i have been calling since febuary and i am a business user, the exchange box is broken
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The Observer, Record Keeper (@kurononeko88) reported@virginmedia having problems with the Internet. WiFi and Internet intermittent
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Jack Potter (@JackWinstanley) reported@virginmedia Yeah, wired is amazing. Would never complain. It’s just where I am I can’t wire it. I could move my hub but it’s a £99 charge that I am not willing to pay considering the issues I’m having. It’s the boosters, I’ve put them aside now as they’re useless. I’ve tried other sockets.
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Francesca (@franr87) reported@virginmedia please help me install the internet it’s a nightmare
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Sarfraz (@sarfraz_mbro) reported@virginmedia Is virgin mobile not working? It wont let me make a call.
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Yasir Zeb (@yasirzebuk) reported@virginmedia my broadband is down every other day including weekends. Regretting move to Virgin media. No customer service but stupid automated phone line. What a poor service.
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Philip Green (@philnloz) reported@virginmedia Customer care is an absolute shower at virgin media! Been trying to return equipment to you after leaving after 30 yrs. Yodel meant collect yesterday and stayed in especially - but no one turned up. Today received email threatening £40 charge for not returning hub!
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Mark S 1975 🇮🇪🏁😷 (@mstorey2015) reported@virginmedia WiFi has gone down again for the 2nd time in as many days.
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Brian Carne (@BrianBeryllium) reported@virginmedia Six hours since you promised to call me back within four hours. There is an outage on the street you are wilfully not registering.