Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Islington, Newham, City of London, Poplar, Hackney, Ilford, Barking, Waltham Forest, Tower Hamlets, South Woodford, Lewisham, and Stratford.

City	Problem Type	Report Time
Islington	Internet	10 hours ago
Newham	TV	17 hours ago
City of London	Internet	19 hours ago
Poplar	Internet	20 hours ago
City of London	Wi-fi	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 14 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  amanda (@amanda11350524) reported 18 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Helen Pinkers (@Barchetta66) reported 22 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  A voice only (@Avoiceonly2) reported 23 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Mariachiara (@mariesnotcool) reported 23 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Andrew Battle (@andy_s_battle) reported 26 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 27 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  S Dyett Gicquel (@LGuard123) reported 29 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  S Dyett Gicquel (@LGuard123) reported 32 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Derrick Brown (@DerrickSWB) reported 33 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Sevki 💉 💉🎉 (@sevki) reported 33 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 33 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Helen Reihill (@BBLn15) reported 45 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 46 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  SallyH (@sallyhhk) reported 49 minutes ago from Islington, England

  @virginmedia But the service page is saying there isn’t an issue - so how does that help?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 51 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Lloyd Child (@islingtonlloyd) reported 56 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Paul Lewis (@paulstevenlewis) reported 57 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Derrick Brown (@DerrickSWB) reported 59 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Andrew Burns (@andrewb_63) reported 59 minutes ago from Ilford, England

  @virginmedia There's an issue in the area and we let out technicians know

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel_DOA4 (PSN) & Daniel DOA4 (XBOX) (@Daniel_DOA4) reported 2 minutes ago

  @virginmedia even though I haven’t been happy with my service it has been good most of the time, mind other companies I’ve been with are more consistent. However, I didn’t even realise at the time but upgraded my broadband package with you and am now going to pay less+4 Netflix 2

• 
  Clinton (@clintontayls) reported 2 minutes ago

  @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 5 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Craig Aldridge (@CraigA3) reported 7 minutes ago

  @virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam

• 
  Brett Downes (@tterbsenwod) reported 8 minutes ago

  @virginmedia prime example of your awful customer service, 3 days to reply to someone having an issue. Scrolling down it's the same for everyone, so i should look forward to a response on wednesday right?!

• 
  Buzz (@dombuz) reported 9 minutes ago

  So, tomorrow begins the process of renewing my virgin media for the same price they offer new customers. My current deal renewal price £29.99pcm. New customer £24. The haggle and 1 hour of the worst customer service help line will be worth it.

• 
  Alloqui Strix (@AlloquiStrix) reported 12 minutes ago

  An in-place upgrade which is causing a 10 day outage - pretty awful planning @virginmedia. And telling us it would be fixed in 1 day, then 2 days, then 4 days, then 3 days, then 4 days, then 10 days - is a bit of a joke.

• 
  Oliver Brown (@EmilienJoel) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV26 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Grok (@grok) reported 14 minutes ago

  @gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?

• 
  Jo Powell (@jo_kapow) reported 19 minutes ago

  @virginmedia I cant believe my parents have a problem and the earliest appt is 14th April. When my mum told you she works from home and needs the Internet. #poorcustomerservice #hladimnotwithyiu