Virgin Media Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, Barnet, Hammersmith, Islington, Paddington, Welling, Croydon, Wandsworth, Southwark, Chingford, Woodford Green, Ilford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
||
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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Daniel Kemshed
(@danielkemshed) reported
from
Enfield Lock, England
@virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Kevin F Green
(@hooplingkev) reported
from
Barnet, England
@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Dan Vikman
(@DanVikman) reported
from
Merton, England
@virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Denisfut
(@denisfut_trade) reported
@ant_nffc @virginmedia Done, but the hub is too **** to work in modem mode
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Matthew Geeson
(@adadgaming75) reported
@denisfut_trade @virginmedia I'd get in touch and have the line checked as we don't have these problems with ours
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Denisfut
(@denisfut_trade) reported
@Woodyyyyy___ @virginmedia Man, every week there’s an issue on their end with a service connection for my area, it’s shocking
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Denisfut
(@denisfut_trade) reported
@adadgaming75 @virginmedia Yeah and it won’t even work correctly because their hub is **** lol bought some netgear nighthawk
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Pete George
(@PeteGeorgeCEnv) reported
@virginmedia Fat lot of good that did. Didn’t work and says a confirmation email has been sent to my account which I still can’t access. And yet I’ve been sent a text saying the issue is resolved. Yeah, right 🤬
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rhiannon baker
(@rhibaker1981) reported
@virginmedia so I’ve just been told that even if u pay for upstairs and downstairs and only downstairs work that’s still a service so u still have to pay full price and stay in contract be careful signing with these con artists
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_
(@EliteTrickery) reported
@denisfut_trade @virginmedia VM are actually terrible. Switched from them to community fibre, getting 1Gig to my home.
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Lailah
(@Lailah96948020) reported
@virginmedia I have restarted my Router and also resetting it left it for 10 mins but it’s still not working I’ve also run a test and the test can’t find anything wrong with it any idea on what’s happened?
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Liam...
(@xWellsyx) reported
@denisfut_trade @virginmedia Mine is so bad, saying I have 18 ping, but I’m game, it’s terrible. Button lag etc... so frustrating to play
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Connor
(@Conn93_) reported
@virginmedia How do i speak to an actual person to sort my faulty router please. Its less than 2 days old and the power supply has broken. We now have no internet for the first night in our new home.