Virgin Media outages and service status in Stratford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Stratford, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 28, 7:42 PM GMT+1.
- Internet (65%)
- Total Blackout (14%)
- Wi-fi (12%)
- TV (8%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Poplar, City of London, Islington, Newham, Ilford, Waltham Forest, Hackney, Barking, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Internet | 48 minutes ago |
|
City of London
|
Internet | 6 hours ago |
|
City of London
|
Internet | 7 hours ago |
|
City of London
|
Wi-fi | 10 hours ago |
|
Islington
|
Internet | 1 day ago |
|
Newham
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, EnglandAnnoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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DEREK BURGESS (@derekcburgess) reported from Walthamstow, EnglandHow ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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amanda (@amanda11350524) reported from Ilford, England@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg O'Connell (Two jabs) (@Gregster29) reported@virginmedia Ringing customer services was my first port of call and that got me nowhere.
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AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳
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Matt Westall (@MattWestall) reported@virginmedia love it when you contacting your broadband provider to cancel, explain it’s because you’ve been offered cheaper elsewhere, and the “best they can do” is more than the renewal itself
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Gibbodive (@gibbodive) reported@entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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PMAC (@BigPaul91) reported@virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster
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SimulatorMan (@man_simulator) reported@virginmedia any updates on loss of service in my area. As im classed as vunberbul customer amd its been down sence like 3pm yesterday and im pissed off as always happens all the time with Virgin Media !!!
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Isla (@saoirseisla) reportedMy fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.
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entrustTMF (@entrustTMF) reported@karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it
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entrustTMF (@entrustTMF) reported@miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't