Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/01/2026 06:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Paddington, London, Hammersmith, Hackney, Ilford, Camden Town, Southwark, Islington, Tower Hamlets, Waltham Forest, City of Westminster, Romford, Dagenham and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • realdealpod therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

  • yas326 Yasir ( ̄(工) ̄) Khan (@yas326) reported from Sutton at Hone, England

    @virginmedia It just says, it looks like you are having trouble connecting

  • Purp_Amethyst Sumaya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Hackney, England

    @jonwensley @virginmedia Just wait until you try to cancel!

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.

  • stefyroma81 stefy roma (@stefyroma81) reported from Barnet, England

    @pengelly_amy @virginmedia Having the same problem,although it seems no outage is going on in my area

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?

  • dizzleeducation David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?

  • jjrob1312 Jenny (@jjrob1312) reported from Bromley, England

    @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

  • andrewb_63 Andrew Burns (@andrewb_63) reported from Ilford, England

    @virginmedia There's an issue in the area and we let out technicians know

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • Mark_Sapsford Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England

    @virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise

  • josethepotter Jose Carvalho (@josethepotter) reported from Hammersmith, England

    Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • stefyroma81 stefy roma (@stefyroma81) reported from Barnet, England

    @virginmedia It's a wireless connection. I have tried to contact the customer service, unplugged all cables and restarted the router but nothing seems to work

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)

  • afcvicki Vics. 💙 (@afcvicki) reported from Hackney, England

    @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Driibblez Ben | Dribz (@Driibblez) reported

    @virginmedia - You guys have the most professional customer services I've ever experienced. Your customer service agent literally mocking me and my partner down the other end of the phone and claims he's worked there for 12 years. Please DM me for the account number - OFCOM next

  • ha3un Abz (@ha3un) reported

    @virginmedia why are you treating new customers so bad? I’ve wasted nearly a weeks trying to get my mobile. Poor customer service

  • Settingsun1976 Paul Henton (@Settingsun1976) reported

    @virginmedia This still appears to be a problem ?

  • ha3un Abz (@ha3un) reported

    @virginmedia I believe so, I was told today that they have opened a complaint

  • JurgenShankly Jurgen Shankly (@JurgenShankly) reported

    @SamBlacknell @virginmedia Same for me. Been that way for ages an no urgency to fix it

  • te23__________ te (@te23__________) reported

    @virginmedia I’ve been spending the last week or so trying to get an answer here. Terrible service as usual. I am being advised by your chat team to contact FMS via the mainline number but impossible to get through. Can you give me a better number to contact them on

  • Emzzoxox Emily ✗ (@Emzzoxox) reported

    @virginmedia No thanks. I had email to say booking confirmed twice so I’ve done my part. Nobody turns up for it not my problem

  • lisaextreme Lisa (@lisaextreme) reported

    @virginmedia They said someone would call me within 48 hours... I bet they've not even logged the complaint.

  • PW1964 Paul Wright (@PW1964) reported

    @virginmedia for the last few days my Virgin email account won't load on my laptop. (It does work on my phone). Website doesn't list any issues. HELP!

  • TejB Tej (@TejB) reported

    Literally just sat down to use my smart TV and @virginmedia goes down, again. Come on @ThreeUK get your 5G coverage running in Leeds so I can leave #virginmedia for your 5G internet!