Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Stratford, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 14, 2:15 PM GMT+1.
- Internet (71%)
- Wi-fi (13%)
- Total Blackout (6%)
- TV (5%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, Ilford, Islington, City of London, Waltham Forest, Walthamstow, Poplar, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Total Blackout | 5 hours ago |
|
Hackney
|
Internet | 6 hours ago |
|
Hackney
|
Total Blackout | 17 hours ago |
|
Hackney
|
Wi-fi | 18 hours ago |
|
Newham
|
Internet | 18 hours ago |
|
Hackney
|
23 hours ago |
Nearby cities with recent reports
24 recent signals
9 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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Helen Brown (@helen_brown65) reported@virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Sprout57 (@pwcwright) reported@virginmedia Yes, I checked there first, there was a broadband issue, kept going on and off all evening, seems fine today though so far
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Joanna O'Donovan (@22abfabf1cf4408) reported@virginmedia no broadband in Shankill. Outage?? No info on your app.
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Samet (@Samet_UK) reported@virginmedia Still no any update or result. So I am so regret to be your customer.
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ItsLiterallyChloe (@LiterallyChloe_) reportedI’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭
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ABDUL (@MrMufc77) reported@virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡
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Sinbinnin (@sinbinnin) reported@virginmedia We have had no TV in L22 since Saturday 11th July, outage checker has shown fix time this afternoon - just received a text to say engineer on the way, fix time now tomorrow. This is a bit more than rubbish, how do I claim compensation? (I thought it was automatic)
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MR COOL (@Lifeline04India) reported@virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.