Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Southwark, Hackney, Camden Town, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Fulham, Paddington and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
||
| Ilford |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Mary
(@GoldBoutique1) reported
from
Enfield Lock, England
@virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steve jason
(@oldsoulboy) reported
@virginmedia 15th June…. 6th July….20th July…27th July ….17th August…. But we’ve not seen a Virgin ‘contractor’ in the street looking at the problem for over 6 weeks now
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Paul48
(@paulr487) reported
@virginmedia I'm cancelling if I don't get a call today and I'll nip down to carphone warehouse and buy the phone. Should have done that in the first place even though it worked out £150 more. Your bad rep won't kill you but I will vote with my feet you are just lucky you bought ntl early
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macalba
(@macalbascot) reported
@virginmedia @vmbusinesshelp As the phone service is provided over our fibre network, if you have a local power cut, your phone service will not work and you won’t be able to make or receive calls, even to emergency services - email sent says this how are ppl supposed to do business with this ????????????
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Giulia Simone
(@giuliahsimone) reported
@virginmedia I signed up for broadband direct on your website and received an order confirmation email but no contract or account number. Self install box was due 30.07 but hasn’t turned up. Nobody can help me on the phone without an account number.
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Ems
(@emilypearce83) reported
@virginmedia Ok, whilst that’s settling down there are a few other issues I’d like to address…..we had a technician come round the other week to fix the problem of our TV picture breaking up for over a month. The fix went well but it’s now happening on my TV in my bedroom again…..
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macalba
(@macalbascot) reported
@virginmedia i received an email today from yourself saying that if i dont change to voip my line will be shut down and that part of voip is that if power cut there will be no line available
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macalba
(@macalbascot) reported
@virginmedia just sent an email saying that my business line will go voip or i can cancel and when it goes voip if there is a power cut there will be no line available to make calls until power goes back on - this new wef rules coming to ensure no one has a line when they cut off
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Paul Thompson
(@Paul1968T) reported
@virginmedia At which stage? Every time I have had the misfortune to have to contact you there has been an issue. From the bungled efforts to switch from the frankly superior @VodafoneUK to trying to set up accounts and passwords to reporting and unblocking lost/found phones. Disastrous #uk
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Sir to you!
(@eddvandereagle) reported
@virginmedia want to cancel my contract as the price is about to go up by a third, but the only way to cancel is by phoning. This is my third day of attempting to speak to someone with no joy. Was on hold for an hour and 20 minutes yesterday with no answer. Can someone phone me?
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Elaine Mullan
(@MsEMullan) reported
@virginmedia Is your whatsapp service always so, so terrible? This isn't really giving me a 'feel good' feeling re Virgin media. The whole reason for using Whatsapp was that it's easier than calling the team.