Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Newham, City of London, Poplar, Islington, Barking, and Waltham Forest.

City	Problem Type	Report Time
Hackney	Wi-fi	14 hours ago
Hackney	Internet	2 days ago
Hackney	Internet	3 days ago
Hackney	Internet	3 days ago
Hackney	Internet	3 days ago
Ilford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Sam Batty (@sam_batty) reported 4 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 7 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 8 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Andrew Battle (@andy_s_battle) reported 9 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Wesley Dolly (@wesleyddolly) reported 17 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  kevin richardson (@kevinri00714924) reported 19 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Helen Reihill (@BBLn15) reported 20 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  SallyH (@sallyhhk) reported 20 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  S Dyett Gicquel (@LGuard123) reported 26 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  travelling Adam (@TravellingAdam) reported 26 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Kathryn Bowers (@kathrynahedrick) reported 32 minutes ago from Ilford, England

  @virginmedia is there an estimated fix time for E18, please?

• 
  Lloyd Child (@islingtonlloyd) reported 35 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Annie Caird 🌻 (@AnnieCaird) reported 38 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Vincenzo Rampulla (@vmrampulla) reported 39 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Sam Batty (@sam_batty) reported 39 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  dmxcrew (@dmxcrew) reported 40 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Charles Howarth (@HowarthCharles) reported 41 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  A voice only (@Avoiceonly2) reported 46 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Francisco Soler (Jr) (@jrseloto) reported 52 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 57 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Magnolia’s Art (@Magnoli23215778) reported 6 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 10 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Paul Green (@pgreen83) reported 10 minutes ago

  @virginmedia I have sent another private message. 3 weeks non stop of having issues with virgin. When is everything going to work? I pay £120 a month for something that I cannot use.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 14 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  ArtVandaley (@dothefunkgibbon) reported 15 minutes ago

  @virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 18 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 19 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Damian Hastie (@DamianHastie) reported 19 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Stephen Maddock (@stephenm68) reported 20 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  sarah (@Mears1Sarah) reported 21 minutes ago

  @DAZNBoxing Not working in @virginmedia