Virgin Media outages and service status in Stratford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stratford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, City of Westminster, Ilford, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, Orpington, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
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5 hours ago | |
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London
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Internet | 6 hours ago |
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London
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Internet | 7 hours ago |
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London
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Internet | 7 hours ago |
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London
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Internet | 8 hours ago |
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City of Westminster
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Internet | 8 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Tom (@Murvalous1) reported from Hackney, England@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Robert Paterson (@Robbie_Paterson) reported from Lambeth, England@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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eternal optimist (@dettybo) reported from Dartford, England@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Zam ザム (@SuperZAMtendo) reported from Wandsworth, England@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Edward Baran (@edward_baran) reported from Poplar, England@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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londonchimpden (@londonchimpden) reported from Camden Town, England@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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Nada Shakour (@NadaShakour) reported from Kensington, England@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, EnglandAnd now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, EnglandThe man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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It's me, John (@johnrahers) reported from Lambeth, England@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, England@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
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Napoleon (@NW6Penguin) reported from Camden Town, England@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Nada Shakour (@NadaShakour) reported from Kensington, England@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandSeriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
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Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, EnglandHe said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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Alan Macintosh (@macintosh74) reported from Romford, England@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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D A N (@DannyJamesEarls) reported from Camberwell, England@virginmedia I need customer support regarding my contract.
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D A N (@DannyJamesEarls) reported from Camberwell, England@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Jason Hartley (@northern_puddin) reported from Kensington, EnglandNo broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Girish Kamath (@rhoadster91) reported@virginmedia @virginmedia I just got another email saying that my bill has increased (looks like it wasn't sent in error after all) and customer care is not able to bring back my old plan. Will I be forced to pay £14 extra every month now?
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Richard Findlay 🏴🇪🇺🏳️🌈 (@RichardFindlay) reported@virginmedia I take it there is a broadband issue in EH3 - modem has flashing green light and all self help is future
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vorloix (@vorloix) reported@virginmedia fix your terrible internet I can’t even use my TVobox let alone my internet it has been down now since 10 am ….
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Em (@uhoohhstinky) reported@nickjdgilbert @virginmedia Couldn't have put it better myself. 5 hours of Ed Sheeran and being randomly hung up on for what should be a very simple fix.
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Roh the boat (@iamroh_) reported@virginmedia The WiFi in my house has been dropping out and disconnecting for 2 months. 1st time I called was told wait 24 hours for it to be fixed remotely, no change. 2nd time the person told me she can't see any issues her end, and I should just connect the box via ethernet cable
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Stephen Hampson (@StephenHampson) reported@virginmedia Internet gone off again. Not connected and times when it is, states poor quality. Is this justification for a significant price increase? With the new hub by the way. Should ask for compensation from my mobile data usage.
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maggyjeffkins (@maggy_jeffkins) reported@virginmedia Before it was saying we had a broadband problem which you were aware of and it would be sorted by 19-40 now that’s past it’s saying there is no problem with broadband test hub we’ve turned that off and back on but nothing
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NobodyIsPerfect (@Nobody31081993) reported@virginmedia Perhaps Virgin could call us!!! 3 + decades as a customer, since *NTL days *original able company for the youngsters!
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Em (@uhoohhstinky) reported@virginmedia My issue probably doesn't matter now as I have been informed through your forums that despite being a student in a house share, there's nothing I can do to transfer my account to someone not being forced out of the property before the minimum period is up. :)
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Amy L (@amyjolll) reported@virginmedia I've heard nothing from Virgin - I've called multiple times but just get sent a SMS with a link to check my broadband status. Haven't been able to get hold of a customer service agent yet.