Virgin Media Outage Report in Stratford, Greater London, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Poplar, City of London, Hammersmith, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Westminster Abbey, Hackney, and Islington.

City	Problem Type	Report Time
London	Internet	2 hours ago
London	TV	4 hours ago
Southwark	Internet	11 hours ago
Poplar	Internet	12 hours ago
London	Wi-fi	14 hours ago
City of London	Total Blackout	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 10 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 14 minutes ago from Merton, England

  @Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!

• 
  Dionne (@dionnepat2000) reported 15 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 17 minutes ago from Merton, England

  @virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?

• 
  Z (@PrivArsenalFtbl) reported 17 minutes ago from Tottenham, England

  I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 21 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  jordan lockey (@LockeyJordan) reported 21 minutes ago from Sutton at Hone, England

  @virginmedia Your customer service is the worst I have seen

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 25 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 28 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 33 minutes ago from Merton, England

  @virginmedia The internet is not working

• 
  jordan lockey (@LockeyJordan) reported 34 minutes ago from Sutton at Hone, England

  @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 38 minutes ago from Merton, England

  @virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 40 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 42 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 47 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Keef Gibbs (@Keefidentity) reported 47 minutes ago from Merton, England

  @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

• 
  Guy Dorrell (@guydorrell1) reported 52 minutes ago from Wandsworth, England

  So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡

• 
  Miss Toppin (@Miss_Toppin) reported 55 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 57 minutes ago from Merton, England

  @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

• 
  Vincenzo Rampulla (@vmrampulla) reported 60 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@afcmclean) reported 5 minutes ago

  @virginmedia at a time of rising cost of living, VM are increasing their prices. Its even more disappointing that when long term customers have broadband drop outs, customer support is non existent. And VM tools say there isn't a problem! Yet you want more money from customers.

• 
  Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported 6 minutes ago

  @virginmedia I’ve been talking to a person on customer services for over an hour and she WILL NOT LET MY SPEAK TO A SUPERVISOR

• 
  Charlotte Bradford (@cebradford) reported 6 minutes ago

  @virginmedia been on hold 40mins. Need to speak to a human. Had terrible internet at home for over 2 weeks and so resolution thus far. How do I contact you if you don't pick up your phones?

• 
  Paul Sudbury (@PaulSudbury1) reported 7 minutes ago

  I have just sent an email to @LutzSchueler as @virginmedia have yet to cancel my contract, despite being told I moved to a new service provider in November last year. The company should be called Virgin Mafia as you can never leave, and the company relies on threats to survive.

• 
  Simplesticks (@thesimplestick) reported 20 minutes ago

  @virginmedia Still being passed from department or department. I’ve been from faults, to disconnections, to retention and customer care. The customer care were the worst and immediately put me on hold and transferred me to the mobile team. I have a broadband fault !

• 
  Phil Beckett (@philbeck1970) reported 21 minutes ago

  @virginmedia Still ongoing, but close to resolution, 42 days!

• 
  Andy (@PixelPrime) reported 21 minutes ago

  @VirginMedia were happy to keep me paying for fibre for 10 years, despite paying near double vs. competitor who offered twice as fast. Never once offered to ensure I was getting value for £. Now they phone over multiple days with 'deals' after I X'd my contract 😡 #virginmedia

• 
  Alex Donnellan (@AlexDonnellan) reported 25 minutes ago

  @virginmedia when will your phone lines be open? I need to get an update on my contract and complaint.

• 
  kittymagician (@kttymagician) reported 26 minutes ago

  @virginmedia Another day, another Virgin Medis sales call. @Ofcom please investigate this is predatory behaviour from Virgin Media. We are absolutely fed up. This morning I asked to be taken off the marketing lists and still being called. I am on the telephone preference service.

• 
  Jack Gillespie (@JackGil63733093) reported 28 minutes ago

  @virginmedia This doesn't help at all. There isn't a chat online option?