Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Hampstead, Harringay, Paddington, Poplar, Croydon, Welling, Hackney, Islington, Leyton, Romford, Orpington, Dagenham and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@MartinSLewis @LaraLewington @itvMLshow Be great if you could sort out @virginmedia wifi down again for London all day. TV services down too.
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Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Barnet, England
@virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful
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MarcHayo. Former ditherer. Now pro hard-changed EU
(@markhayo) reported
from
Kensington, England
Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Reptants) reported
@virginmedia Picture issues with BT Sport 1HD only. Followed all advice on resetting on rebooting, no joy. On hold for 55 minutes yesterday before I was cut off. Text message service yesterday morning, no helpful reply yet. Any help???
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Sam 💜🌼💙
(@jinx0103) reported
@virginmedia It’s my understanding I have up to feb 12th to cancel my current contract with virgin and I won’t receive any fee penalties for this due to your decision to increase prices. Am I able to do this online or do I need to ring the call centre? Thank you
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sabs
(@SabszSoundsz) reported
@virginmedia Can you also make sure this has been reported as total loss of service. I want all my compensation. This is a disappointing start.
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Julie Hyde #Forever European
(@juleshydeski) reported
@virginmedia Will keep trying have tried numerous times hanging on for an hour or more, we got through one just before lines shut and we were told to call back. Can only call from his phone with him on days we are at his as support bubble. Won’t always be early. Can you see the problem?
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Caitlyn
(@CLN0705) reported
Spent the last 2 days trying to contact @virginmedia about our internet. Goes off everyday and we have to restart it. I paid for better speeds and WiFi and I’m better off using my 4G on my phone 🤬 everything connected is so slow
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Melanie Gray
(@LittleMissGray) reported
@virginmedia unacceptable customer service. Your engineers disconnected our services while working at neighbours two days ago. Now you are telling me we can’t get engineer until 29th January. You caused the problem. You need to make this a priority. Still waiting on callback
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MrFrye88
(@Mrfrye88) reported
@Gamer_Rob_90 @virginmedia Well this only started after i renewed my contract last week, they were quick enough to answer when i said i was looking at leaving, but every phone call since then I've been hung up 😡 Even their messaging service on the virgin media app is awful lately!
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#OnIt
(@OnIt05586108) reported
@virginmedia my virgin media is pixelating on most channels. If I disconnect-the splitter and put the cable straight into the box it works fine. I have bought another splitter but this still doesn’t solve the issue.
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Craig paterson
(@craigpaterson93) reported
I think it’s about time @virginmedia gave refunds to everyone for their poor supply of Internet. Dropping out every hour is so is not ok. A break of their contract maybe? Certainly won’t be sticking with them. @SkyUK can you guarantee yours won’t do this??
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Bethany Eales
(@Betee222) reported
@virginmedia Been on every forum/website still no help/assistance, have spent hours on the phone... Still currently on hold now, please provide an email address to cancel my package @virginmedia #useless