Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Ilford, Waltham Forest, Newham, Walthamstow, Poplar, Barking, and Islington.

City	Problem Type	Report Time
Hackney	Total Blackout	14 hours ago
City of London	Internet	22 hours ago
City of London	Internet	1 day ago
Ilford	Internet	1 day ago
Hackney	Internet	2 days ago
Waltham Forest	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Mitzy (@mihaialaci) reported 3 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Helen Reihill (@BBLn15) reported 5 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Andrew Battle (@andy_s_battle) reported 10 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  SallyH (@sallyhhk) reported 11 minutes ago from Islington, England

  @virginmedia But the service page is saying there isn’t an issue - so how does that help?

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 14 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 16 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Russ Nightlife (@andypurbrick) reported 16 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Helen Reihill (@BBLn15) reported 19 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Wesley Dolly (@wesleyddolly) reported 20 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Andee Byford (@BobCratchitt) reported 23 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 24 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  amanda (@amanda11350524) reported 30 minutes ago from Ilford, England

  @virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!

• 
  Andee Byford (@BobCratchitt) reported 31 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Swami (@swami102) reported 34 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  mark (@PieFaceMark) reported 35 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  S Dyett Gicquel (@LGuard123) reported 37 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 45 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 48 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Russ Nightlife (@andypurbrick) reported 54 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Sam Batty (@sam_batty) reported 54 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BeKind (@Yolandae) reported 4 minutes ago

  @virginmedia do you have any idea when our area will have service? I am unable to reach your customer service to book an engineer.

• 
  Mick.W (@mrwood71) reported 4 minutes ago

  @virginmedia you have the most rudest and aggressive sales personnel that called me after checking your website and thinking of joining. @skytv you have the worst renewal offer after joining 15 years ago when returning from overseas service Any alternatives?

• 
  iBraderz (@iBraderz) reported 11 minutes ago

  @virginmedia Just under 2 weeks later and still no resolution. This has now been going on over a month and all the service checker says is they are aware but the date of repair is consistently getting delayed. This is absolutely poor.

• 
  O2 (@O2) reported 12 minutes ago

  @rraanes Hi it's us from Virgin Media O2. Sorry to hear your having these issues, if you like could you please send us a DM with a screenshot of the errors you're getting, so we can take a better look?

• 
  Neville Gaunt 💡💡💡 (@NevilleGaunt) reported 16 minutes ago

  @virginmedia You’re 24 hours too late … why such a poor response time here and holding on the phone?

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 16 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Dr. William Weir (@WilliamWeirFun) reported 19 minutes ago

  @virginmedia I don’t need your reminder, know my bill is overdue. It’s not with the want of my me not trying to pay it mind. I’ve been trying to sign in to PAY the bill for days but due to your insane stupid link up with O2 I can’t.

• 
  RM argyrim.bluesky.social (@ArgyriM) reported 21 minutes ago

  @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)

• 
  RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported 22 minutes ago

  @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

• 
  London leaver (@ross_biagini) reported 22 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6