Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 7 outage signals in the last 24 hours around Stratford, including 7 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 15, 10:30 PM GMT+1.
- Internet (55%)
- TV (30%)
- Total Blackout (6%)
- Wi-fi (6%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Newham, Hackney, City of London, Barking, Waltham Forest, Poplar, Islington, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 minutes ago |
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Internet | 8 hours ago |
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Internet | 8 hours ago |
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Internet | 13 hours ago |
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Internet | 22 hours ago |
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TV | 23 hours ago |
Nearby cities with recent reports
27 recent signals
14 recent signals
13 recent signals
7 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Mariachiara (@mariesnotcool) reported from Islington, England@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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S Dyett Gicquel (@LGuard123) reported from Islington, England@virginmedia Brilliant & I appreciate your help
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Dionne (@dionnepat2000) reported from Walthamstow, England@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reportedToday's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?
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Tome toyou (@stuckey_richard) reported@AW4Eva123456 @virginmedia Same problem in LE11, all the other itv channels working fine.
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Moo (@mooeycatrooie) reported@WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too
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Dollynoocat (@dollynoocat) reported@virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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Chris (@geordiechris48) reported@COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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chiefsandrugby (@jesstuck18) reported@virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?
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Ichigo Miruku 🔜 Kodachicon 🔜 Vtuber Valhalla (@ichigomiruku_vt) reportedAnyone else having issues with virgin media internet today?!
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Orla "You're not a sucker to have integrity" (@Orlaaus) reported@TadhgHickey worst day for Virgin Media TV service to go down!