Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/19/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Romford, Hackney, Ilford, City of London, Barking, Hammersmith, City of Westminster, Croydon, Bexleyheath, Islington, Harringay, Paddington and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • WilsonJevelyn Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • stuart_foy foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • GlueWhichBinds Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • drawing_daily Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • MitchM77 Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • traymca traymca 💙 (@traymca) reported from Worcester Park, England

    @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

  • safctinders Tinders (@safctinders) reported from Worcester Park, England

    @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

  • leighbooker Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeddesJonathan Jonathan Geddes (@GeddesJonathan) reported

    @virginmedia your customer service is absolutely horrendous! My mother has had no TV for 3 days. When she finally got though to you today, after a few checks you said the box was fine and to check the cables before hanging up! Aye, make a 75 Yr old get down on hands and knees!

  • thombo1987 Alan Thompson 🇮🇪 (@thombo1987) reported from Garrane, Munster

    The @ladbible need their own news programme on tv. **** RTE & Virgin media news boring as ****.

  • MavricPlays Mavric (@MavricPlays) reported

    My Virgin Media Wifi is down and has been all day, anyone else?

  • KATIEGHIRLS katiebhirdie1888 (@KATIEGHIRLS) reported

    @virginmedia Can’t you provide an email address that you would be able to access, I dare say going by comments u would be inundated with complaints as it seems to be a common theme! Or better still have a disconnection dept that can help!

  • TFU_GaMe_OvEr TFU GaMe OvEr (@TFU_GaMe_OvEr) reported

    @virginmedia can you tell me if there is a known issue with Hub 3's wifi currently? Internet via ethernet is working fine, however WiFi has been very weak with frequent disconnects. Been like this for the last 4-6 months. Restarts and resets of the router have not really helped.

  • taylalaurenxo TaylaLauren (@taylalaurenxo) reported

    @virginmedia Whenever we get put through to a person, we never hear from them. The number you’ve is the 1 I spent an hour & 45 mins on hold to, to then get cut off. The same number we’ve spent over 11 hours on hold to, to get cut off every time.

  • SallyHand15 Sally Hand (@SallyHand15) reported

    @virginmedia I’ve turned the phone off and back on but it seems you have cancelled my contract. I did not ask you to do this as I’m using a friends phone whilst my phone is out of action. Now I can’t make any calls and I have no 3G or 4G it says no service.

  • OMGitsBethanyxX Bethany Baker (@OMGitsBethanyxX) reported

    @virginmedia It says there are no known problems with the broadband in my area, but my WiFi or ethernet isn't working.

  • Larrypropbfs Larry McAllister (@Larrypropbfs) reported

    @skytv tried getting your black fro deal yesterday and couldn’t get it through. Called this morning and was told you couldn’t honour it. I’m already a broadband customer. So much for customer loyalty 🤔 #skytv #virginmedia

  • XxstooshxX Dudley Haye (@XxstooshxX) reported

    What a surprise Virgin Media down again.