Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/11/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Tower Hamlets, Waltham Forest, Paddington, Romford, Southwark, Bromley, Hampstead, City of Westminster, Harringay, Ilford, Croydon and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomTower Hamlets Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am

  • Amerah_Ahmed Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England

    @virginmedia note...... it is not good customer service to disconnect the call simply because you are unable to answer some legitimate questions relating to your poor service. I made a move to you last month and have to say it is one of the worst decisions that I have made!

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @MAP_PM @virginmedia This is the norm. They never resolve any faults

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @iheartsnuggles @virginmedia Yes. It’s more often down than not

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tordy3 Toria D (@Tordy3) reported

    @virginmedia I don’t understand what is happening, the people I talk to don’t make it clear what is happening. One person said they need to wait for the handset to be returned (yodel are returning it to sender)then cancel the order then wait 15 days to re-order.

  • lizzieenfield Elizabeth Enfield (@lizzieenfield) reported

    @virginmedia I have just done this using chrome and nothing comes up except live chat or need some help

  • carolstrach ComicSans 💙 (@carolstrach) reported

    @virginmedia Have done this. Nothing showed but then nothing has shown results this issue since 14th July but was on your telephone faults line

  • triviapyaar joong ki’s wifey⁷ (@triviapyaar) reported

    @virginmedia yes it’s happening with all devices, it also says the estimate fix time is 20:25, so i have to wait till then?

  • lizzieenfield Elizabeth Enfield (@lizzieenfield) reported

    @virginmedia I am not getting a link to you just a regular chat with us that goes through the book and links me to customer services. I was being directed to talk to someone else but have ended this and nothing new is coming up even though I have restarted the page

  • scott_leven Scott McNeill (@scott_leven) reported

    @virginmedia total blackout (landline, broadband & TV) since 10pm last night in KY8. Only info is expected fix by 4pm today. Not happy.

  • earchery Experience Archery (@earchery) reported

    @virginmedia Two of us working from home and unable to even send an email, let alone login to a website. This is really not good enough, losing business and money every day this continues! I can't believe it takes over two weeks to fix the broadband? No explanation either!?

  • 416_sch . (@416_sch) reported

    @chionocxns @virginmedia Honestly their customer service is bloody awful. I’ve been experiencing the same issues for nearly two weeks now, and I’m so sure they’re aware that many of their customers like us have to put with their bullshit

  • chrisgreen Chris Green (@chrisgreen) reported

    @virginmedia You are clearly not sorry, or else you would be trying to intervene and help fix this situation instead of sending me to that web page yet again and washing your hands of this mess.

  • lunarorbital max 🍉 (@lunarorbital) reported

    @virginmedia no i was told nothing could be done unless the next tenets cancel their account completely