Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 40 outage signals in the last 24 hours around Stratford, including 40 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 14, 3:12 PM GMT+1.
- Internet (55%)
- TV (30%)
- Total Blackout (6%)
- Wi-fi (6%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Barking, Hackney, City of London, Waltham Forest, Ilford, Newham, Poplar, Islington, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 25 minutes ago |
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TV | 39 minutes ago |
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Phone | 39 minutes ago |
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TV | 1 hour ago |
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TV | 1 hour ago |
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TV | 1 hour ago |
Nearby cities with recent reports
24 recent signals
12 recent signals
8 recent signals
7 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Andrew Burns (@andrewb_63) reported from Ilford, England@virginmedia There's an issue in the area and we let out technicians know
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Vics. 💙 (@afcvicki) reported from Hackney, England@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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S Dyett Gicquel (@LGuard123) reported from Islington, England@virginmedia Brilliant & I appreciate your help
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Johnson (@walnuts34) reported@virginmedia Must admit, generally not had major issues over the years, but the last few weeks have made up for that😡
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Jane Common (@JaneCommon) reported@virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!
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Gem (@Gemnffc) reported@virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴
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Goodison Marc (@jennoefc) reported@virginmedia You replaced my router now none of the WiFi pods will connect to the new one. Technician said need the newer type but your inline help says call us back in 24 hour. Embarrassing
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kevin wye (@kevy1962) reported@virginmedia Your customer service is awful been trying to get in contact for hours .. as I’m an old fogey and not very good with computers it would be nice to get a human to talk to
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Santhosh🌏🕊️ (@SubraSanthosh) reported@virginmedia Rubbish. No phone or internet last 5 days. Your team at CSD don’t even care, and was told if I want to switch I can switch providers or wait till VM fixes the issue, and that’s exactly what I did. Worst network provider by far.
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Ahmed Mohamed (@Medzy1506) reported@virginmedia Been down since approx 9am this morning and still not resolved.
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GJS-Graham (@914GJS) reported@virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.
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NoWaffleBrit (@NoWaffleBrit) reported@virginmedia We pay a fortune for this crap! SORT IT OUT!
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Steve O (@saoc78) reportedThe @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.