Virgin Media outages and service status in Stratford, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stratford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Waltham Cross, Hammersmith, Wandsworth, City of London, Hackney, London, Dagenham, City of Westminster, Ilford, Poplar, Croydon, Barnet, Southwark, Newham, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross
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Internet | 49 minutes ago |
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Hammersmith
|
Total Blackout | 2 hours ago |
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Wandsworth
|
2 hours ago | |
|
City of London
|
Wi-fi | 3 hours ago |
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Hackney
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Jakub Zalas (@jakub_zalas) reported from Bexleyheath, England@virginmedia I know it is an outage. They’re far too common with you. There was not a single outage for the two years I’ve been using EE. It’s a third one within a month I’ve been with you.
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Tim McLoughlin (@timmymc) reported from Merton, England@virginmedia I had the same issue I. May and complained and nobody ever acknowledged or responded so please forgive my lack of faith in your customer care systems and processes
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Tim McLoughlin (@timmymc) reported from Merton, England@virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.
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Tim McLoughlin (@timmymc) reported from Merton, England@randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.
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Gk (@Gksharkar) reported from East Ham, England@virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.
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Louis W. B. (@eta1874) reported from Bexleyheath, England@virginmedia Can’t login at the moment as I am trying to do a teams call...
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Anne Hogarth (@hogartha) reported from Loughton, England@virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!
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Terry Ransome (@Transome77) reported from Ilford, England@virginmedia trying to contact you to cancel my services. Cannot get through on phone or through messaging? Please help
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Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England@virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please
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J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England@virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?
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Tim McLoughlin (@timmymc) reported from Merton, England@virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.
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Tim McLoughlin (@timmymc) reported from Merton, EnglandAtrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England@virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!
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Tim McLoughlin (@timmymc) reported from Merton, England@virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.
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Dj Smith (@ImDjSmith_) reported from Hackney, England@virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???
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Ahmed Elfaki (@elfakiuk) reported from Ilford, England@virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home
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Sue Horbury (@sue_horbury) reported from Bexleyheath, England@virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service
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Keith Hollins (@KeithHollins) reported from Bexleyheath, England@virginmedia you’re losing customers here in DA146PW 6PW. What’s happening to our broadband service? Third drop out in last week
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Tim McLoughlin (@timmymc) reported from Merton, England@randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.
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Jakub Zalas (@jakub_zalas) reported from Bexleyheath, England@virginmedia It never says what it is. The fix is always hours away. 3pm in this case. This isn’t acceptable in times most of us work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley (@Ashley86715180) reported@virginmedia Yes it was raised online and I get no reply or a reply saying someone had tried to contact me ??? Then the recent one states a letter has been sent to me with findings and because I didnt reply it was thought problem resolved - a letter really ? A email would prove response !!
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Disal (@Disal67862571) reported@virginmedia I am meant to be paying £34 a month and have a direct debit set up why am I being charged £64 for this month and £103 for another month all through direct debit. I want a refund and some extra compensation for the trouble caused.
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Cormac🇮🇪 (@CormacIE) reported@Beseatey Convinced virgin media in the UK doesnt work.
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Liam (@gardenroomss) reported@virginmedia I think so, it’s still not working! I’ve been with you ages! Never complain, you’d think I was making it up!! You fixed my phone the other week, that wasn’t working for years!! How can I get this resolved because believe me I’ve had enough
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Shaine. (@ShaineRafferty8) reportedThe cheek of @virginmedia for charging me over £10 extra month to renew my contract which is the same package as I originally had then 3 weeks later sending an email saying my package is going up by another £3.50. I am cancelling that **** tomorrow.
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GrumpPot 😷 (@grumppot) reportedWhy is it SO painful trying to watch a programme on @BBCiPlayer via @virginmedia TiVo box. Any programme, every time without fail, hangs, pauses, stops, often ending up with "Something went wrong playing this programme". It's awful.
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Ashley (@Ashley86715180) reported@virginmedia All I want is a final Bill from when I have tried to cancel the Sum now is ridiculous and I have this months payment on yet my services have been off for over 3 weeks , so upsetting and frustrating- why is communication difficult and you make it impossible for people to break
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Jeremy B (@Jerbla) reported@virginmedia I don’t need to it’s simply not working again
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𝗠𝘆𝘁𝗵𝗼𝘀 𝙞𝙖𝙢𝙗𝙖𝙙𝙙𝙞𝙚𝙚 (@iambaddiee) reported@ayresie__ @virginmedia You send me a DM and I'll help you fix it... Could be something super simple. ☺
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Tom Langton (@Spronglitics) reported@virginmedia internet in Oxford has been patchy for the last 12-18 months but has just been unusable since the new year. Any ETA on a fix?