Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/09/2026 19:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Romford, London, Hackney, Kensington, Croydon, Tower Hamlets, Dagenham, City of Westminster, Hammersmith, Paddington, Southwark, Poplar, Greater London, City of London and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Wi-fi
United KingdomRomford Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • sculptorini Steven Hunter🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sculptorini) reported from Eltham, England

    Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia

  • charlieegan3 Charlie Egan (@charlieegan3) reported from Islington, England

    @virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • Ridhima88 Ridhima Tomar (@Ridhima88) reported from Bromley, England

    @virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts

  • ninepine Mike Fuller (@ninepine) reported from Ilford, England

    @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐

  • MZRAJIB M&R (@MZRAJIB) reported from Poplar, England

    Just honest advice please never us @virginmedia #virginmediadown 😡😡

  • moll_mccaffrey Molly-Kate McCaffrey (@moll_mccaffrey) reported from Wandsworth, England

    .@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!

  • iann_edwards Ian Edwards (@iann_edwards) reported from Croydon, England

    @virginmedia doesn’t let you speak to people that can solve problems..

  • XtopherCalvert Christopher Calvert (he/him) (@XtopherCalvert) reported from Tottenham, England

    @virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjohnmich Christopher John Michael (@chrisjohnmich) reported

    @virginmedia been on the phone for over an hour. Disconnected again during call. Since the 12th August I have been trying to get my new contract organised. Its still not. Unbelievably bad customer service again.

  • DavidB0473 David B (@DavidB0473) reported

    @virginmedia I've waited three hours and am now giving up! Poor service from @virginmedia all round.

  • Bethers1234 Beth L (@Bethers1234) reported

    @virginmedia we have no wifi and when I check on "service status" on your website, it says "page not found"

  • WhaymanTracy Tracy Whayman (@WhaymanTracy) reported

    @virginmedia I did but no reply… managed to speak to someone that was actually able to help me and understood my frustrations…fingers crossed new box will be here next week 🥳

  • adelarks a d e l a r k s | iwonderwhat (@adelarks) reported

    @virginmedia How do we prove what you have down as the outage time is correct given your service status report is inaccurate. We still have no connection and started at 9am this morning.

  • SteveBu75544303 Steve Burns (@SteveBu75544303) reported

    @virginmedia As I already mentioned I’ve tried phoning and online chat, so I’m not bothering with WhatsApp as I have no confidence they will be able to help.

  • mattdobson1900 Matt Dobson (@mattdobson1900) reported

    @virginmedia and yet again the customer service is shocking, waited a week for a manager to contact me while my bill still increases on an account I didnt establish

  • CodenameJohnny CodeName:Johnny (@CodenameJohnny) reported

    @virginmedia I have called 3 times to get an explanation of charges for a service I DO NOT HAVE, each time told it would be fixed and today I was hung up on. I have raised complaint tickets that both failed. I'm very sick and don't need this stress. Help me pls or cancel.

  • Dougstar007 Dougie (@Dougstar007) reported

    @virginmedia That I didn’t agree to! It’s very frustrating, and unfair. I’m not prepared to wait another “up to 28 days “ only to get the same “ apologies sorry apologies sorry” response. I’d rather just cancel everything and move to another provider, that are bothered about customer service

  • ThomasW50758254 Thomas Welch (@ThomasW50758254) reported

    @virginmedia All devices wired and wireless yes yes there are no issues by calling 0800 561 0061