Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/29/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Paddington, Southwark, City of Westminster, Ilford, Camden Town, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Fulham and Romford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia would love to watch this but you cannot provide the service that we pay for.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

  • skoney_girl JSK1 (@skoney_girl) reported from Merton, England

    @Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England

    @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

  • LonglandNick nick longland (@LonglandNick) reported from Sutton at Hone, England

    @virginmedia is there a problem with your tv sevice at mo , in SM postcode

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Yep still not working. Nearly a week now and our next bill has arrived.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BeanPawsFC Kris (@BeanPawsFC) reported

    @virginmedia please fix your poor internet. Mine’s gone down 3 times in less than 24 hours...

  • Trev_Morris Trev (@Trev_Morris) reported

    @craigmdennis @bt_uk Holy ****, this sounds dreadful! (I don't have notis on so didn't see this thread). Absolute scum, and you're right, it sounds like an email to the Office of Fair Trading is required. We've got @virginmedia being installed today, pleased to get away from BT.

  • TjpAbdul Abdul Hamid Faruki (@TjpAbdul) reported

    @Gunnerzak @virginmedia Branson needs to fix up.

  • RealKWB Kashaan کاشان (@RealKWB) reported

    @Gunnerzak @virginmedia North west Europe perhaps but few places in US are as you describe tbh. I think the issue in the UK is that the infrastructure is much older than in many other countries. I have the same ISP as you & do frustratingly come across same issues. I pay for the 500Mbps package atm.

  • sajadah sajadah (@sajadah) reported

    @Gunnerzak @virginmedia I’ve had similar issues, dropped too many times, @EE have been excellent an engineer was dispatched the same day, but still have issues. Fibre optic cabling is being laid in my road, so three weeks In’sha’Allah will joining BT-EE unbreakable Wifi… let’s see.

  • SpangleyGarbage SpangleyGarbage (@SpangleyGarbage) reported

    So Virgin Media convinced me that my connectivity issues were because my 100mbps package was insufficient for my needs and basically strong-armed me into upgrading to 200mbps for an extra £8 a month. Have a guess. Has the service improved at all? Of course it ******* hasn’t!!!

  • philmcfadden3 phil mcfadden (@philmcfadden3) reported

    @virginmedia Although they sorted this problem why is my internet continually poor if virgin media is supposed to be the best. It’s sometimes like in the dark ages. My WiFi calling is so bad even when sitting in front of modem

  • ACatcalledHarry BlackCat (@ACatcalledHarry) reported

    @Xania_Iman @virginmedia You’re not the only one. Disgusting service

  • Alex60978873 Alex (@Alex60978873) reported

    @virginmedia sick of the **** service from VIRGIN broadband goes down at midnight every single night! Paying £65 a month for a crap service do the checks and it comes back with nothing

  • f4izaa faiza🤍 (@f4izaa) reported

    Virgin media is awful