Virgin Media Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Newham, Hackney, Poplar, Southwark, Ilford, City of London, Barnet, Camden Town, City of Westminster, Enfield Town, Bromley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
||
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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•
(@_240797) reported
from
Bromley, England
@virginmedia you guys are absolutely appalling, i would like to cancel my contract please.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Magrath
(@aidomagoo) reported
@virginmedia Ok joint bill payer. I don’t use wired so it’s irrelevant. I didn’t take out your service to have Ethernet cables running around my house so why do you keep asking about Ethernet speed? This doesn’t mention wired or wireless for the minimum acceptable speed does it?
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Claire Roberts 43
(@43_claire) reported
@virginmedia It just won't let me log can some one come out and sort the problem out please if possible
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Greg Crow
(@greginsyd) reported
Hi @virginmedia can you tell me why I’ve lost internet yet again in SE26? Yes I’ve checked your status page (and it shows everything is fine when the service is actually down). Yes we’ve rebooted the router.
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Ross Abrahams
(@ross_abrahams) reported
Seriously how many times do I need to speak with @virginmedia for them to tell my why my broadband installation keeps getting pushed back (nearly 2 months now). I haven't had a single conversation without being passed between 7/8 operatives. Literally the worst customer service.
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Claire Neaves
(@neavesclaire) reported
@virginmedia The irony is we left Virgin after months of struggling with poor connectivity and trying to get a better service. We are both keyworkers and were trying to carry out telehealth and run a social services team during lockdown. Really really poor experience with your company
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Gareth Davies
(@theshakadaddy) reported
@SkyHelpTeam Nope. Done that, several times already. Still not heard from sky, not about the shite wifi nor the complaint. I’ll be leaving when I’ve time to call; I’ll expect refund for the weeks of port/no internet whilst waiting for this shitshow to be sorted. @virginmedia @EE any offers?
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Ross Abrahams
(@ross_abrahams) reported
Not even sure whether I want to stay anymore. And to top it off, as soon as I am offered a single bit of compensation (not worth it at all!), an automated message tells me their offices are shut and they hang up on me. Absolutely awful by @virginmedia
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Juhil Dungrani
(@JuhilDungrani) reported
@virginmedia Your service sucks I’m experiencing awful service since last 3 weeks now
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🇮🇪⚪️#NunoOut
(@THFC_fan7) reported
@virginmedia why has the WiFi been completely down in my area for the whole day?
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Cords
(@dannycorder) reported
@virginmedia Appreciate your help here. There are only two of us here and it's only me who would do that so I can rule that out.