Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, Waltham Forest, Poplar, Islington, Hackney, Newham, Barking, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
Ilford	Total Blackout	50 minutes ago
City of London	Internet	2 days ago
City of London	Wi-fi	3 days ago
Waltham Forest	TV	3 days ago
Poplar	Internet	3 days ago
Poplar	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Andrew Colman (@scuttyoftheyard) reported 3 minutes ago from Ilford, England

  @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

• 
  Mariachiara (@mariesnotcool) reported 7 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  mark (@PieFaceMark) reported 12 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Andrew Battle (@andy_s_battle) reported 14 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 16 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Andrew Colman (@scuttyoftheyard) reported 17 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Have you met Harj? (@AussieHarj) reported 20 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Mark Kelly (@GlueWhichBinds) reported 23 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 23 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Elmarie Hahn💙 (@elmah69) reported 24 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Riccardo Del Bello (@RickDelBello) reported 29 minutes ago from Hackney, England

  @virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown

• 
  Charles Howarth (@HowarthCharles) reported 33 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 34 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Drewery **** (@drewerydyke) reported 40 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Helen Reihill (@BBLn15) reported 42 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Angela (@angelrosie5) reported 48 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 49 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 56 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 58 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Dionne (@dionnepat2000) reported 59 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Thompson (@emmathompy) reported 5 minutes ago

  @virginmedia I'm trying so hard to log in and see what TV and broadband package deals you can offer me but I'm in a cycle of linking to my o2 account and then a transfer link coming through and doing nothing! How can I fix this?

• 
  not jay (@notjay92349724) reported 6 minutes ago

  @FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents

• 
  Hussey FM (@djspeedy34) reported 7 minutes ago

  @virginmedia Dont say i gotta pay more, I been a loyal customer with you for years

• 
  Muhammad ali khan (@muhammadali786k) reported 10 minutes ago

  Virgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 10 minutes ago

  @virginmedia Yet again having issues with pixelation and signal. This has now been going on for 2 years. 4 box changes, all new wiring in and out, 2x new hubs, new cables to main cab, main cab supposedly cleaned up, other local ex users disconnected from cab. I am so frustrated.

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 11 minutes ago

  2. @virginmedia The app keeps saying intermittent signal please wait while we look into it. You can't book anyone or talk to anyone. Fed up with constant poor TV service.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 15 minutes ago

  @virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 17 minutes ago

  @virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP

• 
  Paul Groadey (@PGroadey19230) reported 18 minutes ago

  @vmbusiness AGAIN ....LOCKED OUT MY ACCOUNT SINCE 02 WANTED ANOTHER E MAIL ...... I AM 1 OF "THOUSANDS" COMPLAINING ABOUT THIS ISSUE ! BIGGEST MESS UP SINCE THE 02 MERGE. IF CUSTOMERS HAVE NOTHING TO DO WITH 02 IE A SIM OR PHONE WHY DO PEOPLE NEED A BACK UP E MAIL FOR 02 ?

• 
  S (@sanowano_) reported 18 minutes ago

  @virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.