Virgin Media Outage Report in Stratford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, City of Westminster, Newham, Hammersmith, London, Ilford, Croydon, Southwark, Hackney, Paddington, Tower Hamlets, Dagenham, Camden Town, City of London and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
TV | |
| City of Westminster |
Internet | |
| Newham |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Clara Rocha
(@clarex) reported
from
Hackney, England
What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ziggazagga
(@ziggazagga) reported
@jamesjnicholls @virginmedia Yup gotta be impressed that the status checking service can be affected by the service - quality design there
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maz
(@patheticbill) reported
@virginmedia I wfh and I'm using mobile data to post that your internet is down in Northern Ireland. Sort it out.
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David William Pirate Baird O’Donnell
(@RealDavethePape) reported
@virginmedia is there an issue with broadband service this morning? I can’t even access virgin media site or app via phone to check the service status
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sarah
(@number37) reported
@virginmedia down in se21
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Joe Lomax
(@wth337) reported
@virginmedia M350 down in BS5 Bristol just in time for everyone to try getting online.
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nth.dafuseder.b
(@naqwon) reported
@virginmedia Morning, can I have an update on when my internet service will be back please? We are relying on your service to work and make a living. Many thanks.
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Amy
(@noyb90) reported
@virginmedia I can’t get on wifi nor on your website to check the service status. What is happening?
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DÏE BLUE BARON
(@duke_olaf) reported
@virginmedia My wifi service is down in the Kingston area why do we pay all this money for this level of awful service
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sequencekomplete
(@s_komplete) reported
What is going on with @virginmedia ? It's going down pretty much daily in my area!!
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Booey
(@B_o_o_e_y) reported
@MartinFarrellUk @virginmedia The whole UK is down.