Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/16/2026 13:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, Bexleyheath, Newham, Ilford, Barnet, Poplar, Romford, Harringay, Enfield Town, Dagenham, Hampstead, Croydon and City of London.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomCity of Westminster Internet
United KingdomBexleyheath Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • sevki Sevki 💉 💉🎉 (@sevki) reported from Camden Town, England

    @virginmedia I’m not hopeful. You have given a 10day lead time for a fix. It’s been 6 days and my connection is still unusable. I just had to switch to 5g again. I genuinely don’t get what could possibly cause a 10 day lead time. 10 days without internet when I still have to wfh

  • LisaPursey Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • joozuk Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.

  • 190Colditz 190Colditz (@190Colditz) reported from Sutton at Hone, England

    @virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • backstreetjoe Lee Bennett (@backstreetjoe) reported

    @virginmedia Yep, status says problems till six but pre recorded message on your helpline says this is planned maintenance. Why weren't we told?

  • _LannyWalker Lanny (@_LannyWalker) reported

    @virginmedia Yes. I tried getting broadband with Virgin in 2019 and had to cancel due to lack on installation progress. I tentatively signed up for fibre access again and was assured it would proceed smoothly this time. It’s fair to say it’s been abysmal.

  • Ellyn106 Ellyn Somerville (@Ellyn106) reported

    @virginmedia shocking service from Virgin Media against my elderly parents. Cannot speak to a manager and when asked about making a complaint was told that we could but you would just close it straight down. So angry at the moment

  • Kayakins111 Balckwalker #EndPoliceBrutality✊ (@Kayakins111) reported

    @virginmedia I have called in yesterday to cancel my order for a VM broadband, the rep that attended to me claimed I'll get an email confirmation to that effect. Till now, there is no email and your reps keep dropping the call once they hear am cancelling and requesting my refund.

  • azzfatton naz (@azzfatton) reported

    @maxeagIe @virginmedia I never discredited the word I was just making fun of you for it :/

  • blueben15002657 bluebenny83 (@blueben15002657) reported

    @virginmedia No customer service email, and no customer service. Appreciate it isn’t your fault but this is appalling. To expect people to call in this day and age, and then not be able to speak to people straight off is just ridiculous.

  • AngryDallas Andy (@AngryDallas) reported

    @virginmedia But is also just desperately slow!

  • Ellyn106 Ellyn Somerville (@Ellyn106) reported

    @VirginMediaCorp what shocking service from Virgin Media against my elderly parents. I am not even allowed to speak to a manager and when asked about making a complaint was told yes you can but we will close it straightaway. Shocking customer service

  • KatMartin92 Kat Rose-Martin (@KatMartin92) reported

    @virginmedia Just to flag I spoke to a male advisor in March 2021 who was rude and patronising, implying I didn’t understand how broadband worked when I was explaining the VM packages to him and why I needed specific upload speeds.

  • SuspendedShanes ShanesSuspended 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuspendedShanes) reported

    Come on @VirginMedia this is becoming a bit of a joke now. Internet is cutting out every 30 seconds or so. It's cut out twice trying to write this tweet... What's going on? Post Code: ME8 7.