Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/16/2026 20:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Paddington, London, Poplar, Barnet, Ilford, City of Westminster, Bexleyheath, Newham, Romford, Harringay, Enfield Town, Dagenham, Hampstead and Croydon.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomPaddington Wi-fi
United KingdomLondon Wi-fi
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomBarnet TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • drummerJ83 Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hello, I've tried rebooting the hub and it has made it worse. There was nothing listed on the site as a problem for my area. I can't get through anything on Netflix without 4,5 maybe 6 stops to buffer.

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude

  • nigeljcp Nigel Pearce (@nigeljcp) reported from Barnet, England

    Very disappointed with @virginmedia. Was offered a new price for a monthly deal on TV & broadband this morning. It was not activated. When I called back, was told that the deal didn't exist and wouldn't be given. The call was recorded! Abysmal customer service. Cancelled.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • Br00zR Jimmy Dean - on the cover of a magazine (@Br00zR) reported from Romford, England

    @virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!

  • jcarphotography Jason Carlin (@jcarphotography) reported from Romford, England

    @philsteer64 @virginmedia Ditto. Exact same issue

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • StefanANASTASE3 Stefan ANASTASESCU (@StefanANASTASE3) reported from Bromley, England

    @virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service

  • D2SDKATO SD KATO (@D2SDKATO) reported from Barnet, England

    @Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • andycoldicott Andy Coldicott (@andycoldicott) reported from Enfield Lock, England

    @virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x

  • drummerJ83 Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hi thanks already tried lots of this and we've only had the problem for past couple of days so I can't see why it would be an issue with the Ethernet cable or positioning.

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bromley, England

    @virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.

  • bexhoops Wayne Sumner (@bexhoops) reported from Crayford, England

    @rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Raexoxo___ Rae xoxo (@Raexoxo___) reported

    @virginmedia Not had a message back? Will Zoie email me? Has my billing & o2 been resolved? She did say she might bring up one of these live links chats. Hope you can help. It would be great to get an email back of outcome

  • Rollie3333 Matt  (@Rollie3333) reported

    @virginmedia 38 hrs and counting and no service @virginmedia not even the offer of a engineer!?

  • scousegranny scouse sense (@scousegranny) reported

    Why the heck is it so hard for @virginmedia to understand that I want to cancel everything #cancelvirginmediaNOW

  • colbywan840 Colby Brusch (@colbywan840) reported

    @virginmedia your customer service process is garbage. If I’m cancelling because I’m moving out of country, I shouldn’t be kicked to the moving division after 30 minutes of hold simply because I used the word moving…let your customer service reps actually respond to needs

  • markeversedge mark eversedge (@markeversedge) reported

    @virginmedia No I can't, I don't have an account because I'm not a customer 🙃

  • Cornerstore26 . (@Cornerstore26) reported

    @virginmedia rang to cancel my contract and spoke to someone who has not processed my query properly. Can you tell me how to make contact with your UK retentions team please.

  • jillcaulfield92 Jill (@jillcaulfield92) reported

    Hey @virginmedia I have an awful feeling of déjà vu! I was without broadband for three solid days in September, your service checker kept pushing the ‘fix time’ back Guess what? Down again. Was told will be fixed by 16:00 on 14/1/22 - now pushed back to tomorrow at 08:00!! 🤯

  • BethanyAnnx BethanySeabright❤ (@BethanyAnnx) reported

    @virginmedia is Virgin Mobile down in the ME2 area?

  • pavlitovelpablo Pavlito vel Pablo (@pavlitovelpablo) reported

    @Kav1992 @virginmedia I see that not only with me virgin mobile down, NG174BE. The phone cannot see the Virgin network. The EE network is operational. @virginmedia - What's happening?

  • ianwooly77 Ian woolman (@ianwooly77) reported

    @virginmedia what should my WiFi speed be on the 1 gig speed, recently been upgraded because I’m also an o2 customer . Have set up new router but still get around 500 mbs wireless