Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Waltham Forest, Hackney, Poplar, Islington, City of London, and Walthamstow.

City	Problem Type	Report Time
Newham	Wi-fi	3 hours ago
Newham	Internet	15 hours ago
Ilford	Wi-fi	16 hours ago
Ilford	Internet	22 hours ago
Ilford	Internet	1 day ago
Waltham Forest	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Francisco Soler (Jr) (@jrseloto) reported 2 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  JJ Hazan (@HazanJJ) reported 2 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Drewery **** (@drewerydyke) reported 5 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 10 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Wesley Dolly (@wesleyddolly) reported 16 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Helen Reihill (@BBLn15) reported 19 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Derrick Brown (@DerrickSWB) reported 21 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Vincenzo Rampulla (@vmrampulla) reported 23 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Wesley Dolly (@wesleyddolly) reported 26 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Helen Reihill (@BBLn15) reported 27 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 29 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Andrew Battle (@andy_s_battle) reported 34 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

• 
  dmxcrew (@dmxcrew) reported 34 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Sam Batty (@sam_batty) reported 34 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Francisco Soler (Jr) (@jrseloto) reported 35 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Russ Nightlife (@andypurbrick) reported 36 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Elmarie Hahn💙 (@elmah69) reported 37 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 47 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 51 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Derrick Brown (@DerrickSWB) reported 56 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 5 minutes ago

  @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

• 
  Johnny Mac (@JohnMac19059272) reported 6 minutes ago

  @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.

• 
  oldman (@gyoldsingleman) reported 6 minutes ago

  @virginmedia How does this help when u want to watch on tv ????

• 
  Wolf of X (@WolfofX) reported 9 minutes ago

  In 2003, Stan Beaton lost his wife Ruby to cancer. But there was one small piece of her he could still hold onto. Her voice. Ruby had recorded the outgoing voicemail greeting on their home phone around 2001. After she died, Stan deliberately kept it. In the difficult years that followed, whenever he was feeling particularly low, he could pick up the phone and hear her voice again. He even avoided changing phone providers because he was afraid the recording might disappear. Then, in December 2014, it did. Technical work involving Virgin Media's voicemail system caused Ruby's recording to vanish. Stan was devastated. After protecting it for more than a decade, he believed the sound of his wife's voice was gone for good. When Virgin Media learned what the recording meant to him, a team of engineers began searching through their systems. They initially thought the chances of recovering it were extremely small. They searched for three days. Then they found it. In January 2015, BBC Radio Leeds was there as Stan heard the recovered recording for the first time. The moment Ruby's voice came through, he recognized her immediately. "That's her." Stan broke down in tears. He later described hearing her again as a "wonderful, wonderful sound." Virgin Media also gave him a permanent copy of the recording, so he would never have to rely on the voicemail system to keep it safe again. Ruby had recorded nothing extraordinary. It was simply an everyday greeting for their home telephone. Fourteen years later, that ordinary little recording had become something Stan thought he would never hear again.

• 
  Skinny John (@JLTFC) reported 14 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 15 minutes ago

  @JFab208 @virginmedia 28 August according to service status

• 
  Paul Green (@pgreen83) reported 17 minutes ago

  @virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!

• 
  Moss (@Mossy_the_Jack) reported 19 minutes ago

  @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

• 
  Jordan Scott Jones (@JordanScottJone) reported 19 minutes ago

  @virginmedia why am i paying you for a service then when i come to use it your experiencing ‘technical problems’ absolute joke 🤬🤬🤬

• 
  Pete (@PeteNCFC1862) reported 20 minutes ago

  @Derek959Derek @RayJones34 All the big 3 providers do it via the Good Things Foundation, apart from EE and BT who have there own arrangements for helping with data poverty. These help people on benefits so official status and a NI number is needed . Virgin Media O2 Vodaphone 3 do it via Databank .