Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ilford, Enfield Town, Romford, Hackney, Southwark, City of London, Barking, Croydon, City of Westminster, Tower Hamlets, Paddington, Newham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Phone | |
| London |
Internet | |
| Hammersmith |
Phone | |
| London |
Internet | |
| Ilford |
Internet | |
| Enfield Town |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Davey Murphy
(@daveyneilmurphy) reported
from
Wandsworth, England
@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@robertgilbert86 @virginmedia Hm, ok. Today has been a nightmare. Bf listening to hold music for an hour, lied to about when a technician was coming, then he was aggressive and both he & customer services then seemed to be gaslighting.
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia If anyone is there, your Kafkaesque hellhole of a website is like the labyrinth in The Shining. It just sending a user back to sign in, even though we are, and that's after thirty minutes trying to change the password. You are abysmal.
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧
(@MAL_T7) reported
from
Merton, England
Shocking customer service experience from @virginmedia need to find the legality of coming out of contract which was started last month. Scott/Chris you guys need some serious training on customer service over the phone.
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Rick Jewell🌹LabourSocialist #ToryBrexit
(@RMJewell) reported
from
Sutton at Hone, England
@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
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HeatherSkipsey
(@Heather_Skipsey) reported
from
Merton, England
@virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia We are still waiting for the customer service call that was coming at 8am.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
Hi @virginmedia. You were meant to phone us at 8am today. Just like your service guy was supposed to turn up 12-4 yesterday, but instead turned up at 7, hadn't been told what the issue was, got aggressive & drove off. You are appalling.
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia Also, yesterday you told us that there had been service issues in our postcode since beginning of April. You forgot to mention this when selling a contract to us with allegedly faster speeds, which apparently can't exist.
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧
(@MAL_T7) reported
from
Merton, England
@xalzias @virginmedia There’s more people out there looking for jobs. People who doesn’t enjoy their jobs should find something else they like. I’m glad you have moved on. I need support or assistance from @virginmedia nothing less nothing more.
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ann macdonald
(@annmacdonald1) reported
@virginmedia Seven phone calls , a different answer every time. Still no resolution .
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Rajdeep Sohi
(@rajdeepmaur) reported
@virginmedia absolutely Rubbish Coustmer service, my contact finished not they r not cancelling, on spent abt 1 hour on phone, been transferred 4 different people at the they disconnected call 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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R
(@xrlvx) reported
@virginmedia my internet is down - tried a reboot and won’t work. Apparently no issues in my area. What can I do?
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Graeme Horsfall
(@Graeme_Horsfall) reported
@virginmedia broadband in PA11 area down again is there a systemic problem in this area it seems to be widespread here. The status page never says anything other than ‘good service’
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Kim
(@BirthdayBobotie) reported
@virginmedia Yes, I’ve checked and there is an issue in the area. My question is when is this going to be resolved? It’s been going on for over a week now.
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AilsaBrims
(@AilsaBrims) reported
@virginmedia Hi, landline has been down for a while, spent 30 mins hanging on via mobile yesterday whilst someone checked it... gave up waiting. How can I get this looked at?
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Dee
(@ConfusciousDee) reported
Dureen at 10:17, Feb 21: I am supposed to be working Dureen at 10:25, Feb 21: very helpful @virginmedia not only I don't have any internet, your customer service is the worst I have experienced in a long time.
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Roy Bland
(@BlandRoy) reported
@virginmedia Hi As an "ultimate volt" customer ,should i have new remotes and "different" tv software ,tv 360 i think ?
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Jakebob
(@Jakebob) reported
ooh not had one of those calls in a dog's age - fake tech support claiming to be from Virgin Media telling me I have ROUTER problems pretty sure my family ain't on Virgin though?
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XJP
(@XJP_IV) reported
@virginmedia Same as every other day - they’re fixing it til 6pm. This is never ending.