Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/15/2026 07:55

March 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Barnet, Hammersmith, Hackney, London, Croydon, Paddington, Southwark, Ilford, Islington, Newham, Camden Town, City of London, Waltham Forest, Merton and Dagenham.

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City Problem Type Report Time
United KingdomBarnet Total Blackout
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomHackney TV
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2

  • dear_allison Ally Dear (@dear_allison) reported from Poplar, England

    @virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.

  • GregLabour Greg Dash (@GregLabour) reported from Walthamstow, England

    @virginmedia And I still am experiencing problems.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.

  • loftyjen #hellomynameis Jenny (@loftyjen) reported from Camberwell, England

    @virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia

  • skoo3i Skoobi (@skoo3i) reported from Paddington, England

    NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***

  • loftyjen #hellomynameis Jenny (@loftyjen) reported from Camberwell, England

    @virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.

  • DaniMaguire94 𝕯𝖆𝖓𝖎 :) (@DaniMaguire94) reported from Merton, England

    @virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please

  • davidatdisney David (@davidatdisney) reported from City of London, England

    Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary

  • LuminousBeige Luminousbeige (@LuminousBeige) reported from Camden Town, England

    Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now

  • Matt_Michalak Matt Michalak (@Matt_Michalak) reported from Enfield Lock, England

    @virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine

  • NW6Penguin Napoleon (@NW6Penguin) reported from City of London, England

    @Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.

  • AletheiaYoga Aletheia (@AletheiaYoga) reported from Hackney, England

    Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BEN_GR33N Ben Green (@BEN_GR33N) reported

    @virginmedia Hey @virginmedia how’s that complaint resolution or response coming along? It’s been nearly 2 months and I haven’t heard from you?

  • orlabrowne Orla Harrington-Browne (@orlabrowne) reported

    @virginmedia having issues again with TVBox CS6002 error. 4th occurrence since April 2022 installation. Cannot get an engineer out to replace box (5min job)!! Shocking service. Need to cancel this substandard product/service

  • rosentweets Tomiyasu Røsenthal 🥄 (@rosentweets) reported

    @virginmedia I've tried to cancel my account with you so many times and after twenty minutes of waiting on the phone people just hang up I moved out of the place you're trying to charge me internet for seven months ago this really is a last resort thanks have a nice day 👍

  • neilhead_ Neil Head (@neilhead_) reported

    @virginmedia awful experience waiting in on a halfday 12-4pm engineer timeslot and virgin haven't turned up! Luckily I'm still within the 14 days of sign up so I best be calling sky?

  • bob_j_frozen bob_j_frozen (@bob_j_frozen) reported

    never let anyone in your household convince you to take a @virginmedia @VirginMediaCorp subscription service unless you want to see your year on year monthly outgoings double within 6 years and have to phone them up to battle with them every year just to achieve that.

  • LouWhiteheadPA LouiseWPA (@LouWhiteheadPA) reported

    @virginmedia Just called that number and FYI it is giving conflicting information - that number says no service issues in my area, but your website says there ARE planned service issues in my area and they will be fixed by 3pm today. We still have no internet.

  • Bostonian7119 The Bostonian (@Bostonian7119) reported

    @virginmedia Can someone please help me & get an engineer to come out to sort the problem?

  • mboyhm mbyhm (@mboyhm) reported

    @virginmedia Hello, the automated phone message says that you’re working on an issue but the online status checker says there are no issues, which one is it please?

  • Theobane Theo Goyvaerts (@Theobane) reported from Dublin City, Leinster

    Anyone else having issues with Virgin Media internet being down? Bit of a pain trying to work off a hotspot currently.

  • FreddyHicarus Sir Freddy Hicarus (@FreddyHicarus) reported

    @jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.