Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Newham, City of London, Poplar, Waltham Forest, Islington, and Walthamstow.

City	Problem Type	Report Time
Hackney	Internet	3 hours ago
Hackney	E-mail	7 hours ago
Hackney	Internet	9 hours ago
Ilford	Internet	12 hours ago
Hackney	Internet	13 hours ago
Hackney	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  S Dyett Gicquel (@LGuard123) reported 20 seconds ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Helen Pinkers (@Barchetta66) reported 3 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  therealmasonbrown (@GodofwarBrown) reported 8 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Mitzy (@mihaialaci) reported 9 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  CJ (@ZJM_331) reported 9 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Dionne (@dionnepat2000) reported 13 minutes ago from Walthamstow, England

  @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

• 
  Helen Reihill (@BBLn15) reported 19 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Drewery **** (@drewerydyke) reported 28 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  kevin richardson (@kevinri00714924) reported 30 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 34 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Elmarie Hahn💙 (@elmah69) reported 34 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Mark Kelly (@GlueWhichBinds) reported 34 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Andee Byford (@BobCratchitt) reported 39 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Vignesh (@mistervickster) reported 40 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  S Dyett Gicquel (@LGuard123) reported 48 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 53 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Steven Kraan (@drawing_daily) reported 55 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Handmade by Tinni (@ByTinni) reported 56 minutes ago from Ilford, England

  @virginmedia Yes. Off course. No help.

• 
  Mark Catchlove (@markcatchlove) reported 57 minutes ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  Sevki 💉 💉🎉 (@sevki) reported 58 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Kelly (@kellyokid) reported 3 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported 5 minutes ago

  @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

• 
  Tom J Jarvis (@TomJJarvis) reported 5 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Andy Cave (@Andycave) reported 7 minutes ago

  @virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?

• 
  Alison Baines (@AlisonBaines4) reported 8 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Elka (@NineIsTheNumber) reported 9 minutes ago

  @NLeespeaking On the other hand, when I reported a fault to Virgin Media they confidently told me it was an issue in my area which would be resolved in 24hrs. It was in fact a broken wire.

• 
  Colin (@Colinmc7t) reported 10 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  Robert Grieve (@robert_grieve) reported 11 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Lifes MIS-Takes (@alan_reddish) reported 12 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  ArtVandaley (@dothefunkgibbon) reported 13 minutes ago

  @virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .