Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 5 outage signals in the last 24 hours around Stratford, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 4:58 PM GMT+1.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (6%)
- TV (4%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Islington, Newham, Ilford, Poplar, Waltham Forest, and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Wi-fi | 2 hours ago |
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Internet | 4 hours ago |
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Internet | 18 hours ago |
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Internet | 22 hours ago |
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Internet | 1 day ago |
Nearby cities with recent reports
29 recent signals
6 recent signals
5 recent signals
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Andrew Burns (@andrewb_63) reported from Ilford, England@virginmedia There's an issue in the area and we let out technicians know
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported from Ilford, EnglandAnnoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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S Dyett Gicquel (@LGuard123) reported from Islington, England@virginmedia Brilliant & I appreciate your help
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Vics. 💙 (@afcvicki) reported from Hackney, England@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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David Cantwell 🇬🇧🏴🎸🏐 (@davewcantwell) reported from Walthamstow, EnglandAnybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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(Re)Search & Destroy (@TruthAsylum121) reportedTHREAD 5 — VODAFONE, BT AND THE TELECOMS NETWORK The French side is only part of the story. In Britain, telecommunications companies have developed programmes providing connectivity through charities and other organisations supporting people experiencing digital exclusion. Vodafone is one of the clearest examples. Its charities.connected programme provides participating charities with SIM cards carrying data, calls and texts. Vodafone has documented the scheme being used by organisations supporting refugees and asylum seekers. Then there is BT. This is different because it isn’t a charitable donation. In March 2024, the Home Office awarded BT a £528,000 contract for data-only SIM cards for asylum seekers. The contract was procured by the Home Office team responsible for asylum support, resettlement and non-detained accommodation. And this is only part of the corporate network. Virgin Media O2 is involved in the National Databank, Community Calling and technology-lending programmes. Three is another major National Databank connectivity partner. The technology companies aren’t operating in isolation. They connect into a much wider system. And that brings us to the National Databank.
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AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported@omooba_adebisi1 Not everyone has service in my building. Only three and virgin media
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Savannah (@justicenowxxx) reportedO2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly
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C (@V4RSTAPP4N) reported@TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it
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The Void Between Good and Bad (@NoMoreStarmer) reportedOh **** you @virginmedia Tried to ring to cancel TNT Sports and Sky Cinema and you put the phone down on me, Then I did live Chat on the app and the guy Mohammed closed it, Can you get someone who is English to work in your customer services.
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Lynne Harper (@LynneHa33713143) reported@andyburnham Just keep issuing massive fines to these companies like you did with Virgin Media until these companies make it much less complicated to cancel their subscriptions.
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Larissa 💙 🏴 🇬🇧 🕊️ (@Rissa71blues) reported@virginmedia @D4N7O Not working Chesterfield!
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Caitlin (@ca100593) reported@virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?
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Darren Seaton (@seatzie) reported@virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues
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Vicky 💙 (@deadstar37) reported@virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.