Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/08/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Tower Hamlets, Croydon, Hackney, Hammersmith, Woodford Green, Southwark, City of London, Chigwell, Newham, Poplar, Borehamwood and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomCity of Westminster TV
United KingdomIlford Internet
United KingdomTower Hamlets Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues

  • minfrin Graham Leggett (@minfrin) reported from Poplar, England

    @ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    @virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • hhukradio Adam Moore (@hhukradio) reported from Hackney, England

    Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do

  • mo_lishomwa Mo Lishomwa (@mo_lishomwa) reported from Tottenham, England

    @virginmedia Apparently there’s no problem....there seldom is according to your service checker.

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • CaseyMcCabeee Casey McCabe (@CaseyMcCabeee) reported from Sutton at Hone, England

    @virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!

  • Marshall5Sharon baffled bint .. (@Marshall5Sharon) reported from Kensington, England

    Oh great... virgin media is down... again

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now

  • K9Reggie Reggie The Dachshund (@K9Reggie) reported from Waltham Abbey, England

    The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • cmccrudden Chris McCrudden (@cmccrudden) reported from Hackney, England

    @GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • bburey Bill Burey (@bburey) reported from Sutton at Hone, England

    @virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.

  • daveybuoy Davey L (@daveybuoy) reported from Hackney, England

    @virginmedia your customer service team ARE dreadful 😡🤯

  • Rich_Firewall Tehbaw (@Rich_Firewall) reported from City of London, England

    @virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    @virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rchirag Chir Patel (@rchirag) reported

    @fredwin @virginmedia Mine too… everything is down Internet, TV and phone… can’t Even call them to report the issue.

  • Happymool Pamela Bremner (@Happymool) reported

    @lynnslkcmoore @virginmedia @Wimbledon Dreadful. Their customer service is abysmal 😡

  • TGH_ROSS TGH ROSS (@TGH_ROSS) reported

    @dekl0l @TalkTalk @virginmedia my favourite part about this is talktalk replied to the tweet offering help, but nothing from virgin at all

  • Aimee_Anderson4 Aimee Anderson (@Aimee_Anderson4) reported

    @virginmedia anyone else having issues with Internet dropping out multiple times a day for the past 3 weeks?

  • SyntaxE330R Syntax-E330r (@SyntaxE330R) reported

    @virginmedia What information from today? The zero help that I was offered on the phone? Your forums are already full of people saying how unhelpful your company is. Didn't see the point in wasting more time adding another post when everything points to the issue being external from here.

  • Es84649020 Es (@Es84649020) reported

    Virginmedia your service is appalling, you have left an 85year old lady without a landline for over 3weeks and consistently lying about sending out an engineer. This is not on! @virginmedia

  • eddymitch14 Ed Mitchell (@eddymitch14) reported

    @virginmedia Yes! I’ve checked. Still no service and the website keeps crashing. Won’t allow me to get updates either. Any update???

  • Margare53469802 Margaret Wardley (@Margare53469802) reported

    Been robbed by virgin media iv been harrassed, ripped off. Must enjoy bullying and harrasing disabled people !!worse thing i did ! They want £84 to cancel my rubbish ,robbing , contract !!

  • FatsCryptoNFT Fats - Vival (@FatsCryptoNFT) reported

    @virginmedia hey I'm getting an "ERR_SSL_PROTOCOK_ERROR" while using your WiFi on a lot of sites, on every device. using mobile data gets me into these sites no problem, anyway to fix this?

  • MikeTarnawsky Mikey T (@MikeTarnawsky) reported

    @virginmedia Any idea how I can cancel my contract when 0345454111 won’t connect, 150 has put me on hold for over 1 hour and the online help cut off half way through a conversation and now just shows ‘We’re having difficulty reaching our server’ ?