Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, City of Westminster, London, Waltham Forest, Hackney, Ilford, Paddington, Croydon, City of London, Barnet, Islington, Newham, Camden Town and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
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Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
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Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Lloyd
(@Lloydie666) reported
@virginmedia I already know from your status checker that there is any issue in our area. And don’t bother telling me to reboot the router! Just fix the issue!
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lvicente.sanchez
(@lvicentesanchez) reported
@virginmedia @chrisjlatimer There might be no national issue but broadband has stopped working 3 days on a row and the same time for at least 3h. The hub light is a green flash light - that means updating. I would say you have a serious issue with the broadband service whether you want to admit it or not.
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ryan cunningham
(@RyanCee420) reported
@virginmedia What is happen with your broadband been down for days tell u what will not be paying this month's bill stick it up your arse
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David Lemon
(@DavidLemon777) reported
@virginmedia Transferred to 4th person who can't help. 30 mins + on the phone. Everyone says they 'understand' but I'm all asking is for virgin to cancel the service they failed to provide. It's like a form of torture.
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Aaron Edkins
(@AaronEdkins) reported
Again no Internet @virginmedia... again.. how many times does this need to happen before you actually fix it?!
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🐺Calrosey24🐺🏳️🌈
(@calrosey24) reported
@virginmedia We got it bad for 10 mins then off again
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sharpEDGE
(@saintstica) reported
@virginmedia I have spoken with the customer service. Thank you
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Bill Wilson
(@BillWdotcom) reported
@virginmedia It’s not only my house it’s just annoying that you insist there is no issue. it’s down right now can’t even watch one episode on Netflix way through.
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15 minute Chris
(@chrisjlatimer) reported
@virginmedia Your checker is slow mate my internet goes down but your checker doesn’t acknowledge it by the time it’s back up it doesn’t matter
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David Lemon
(@DavidLemon777) reported
@virginmedia ASAP? On hold to the 4th person. Apparently it's impossible to cancel with virgin, even if they failed to ever provide broadband or TV. This is beyond frustrating.