Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Ilford, Croydon, Islington, Newham, Hackney, Camden Town, Hammersmith, City of London, Waltham Forest, Merton, Dagenham, Kensington and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| Southwark |
Internet | |
| Ilford |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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APM External Affairs
(@APM_Stephen) reported
from
Camden Town, England
It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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DvnBrxtn
(@devanHD) reported
from
Lambeth, England
Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Dani
(@danidelavega) reported
from
Sutton at Hone, England
@virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@theMarkDeane) reported
@mickeyc84 @virginmedia That’s customer service for you. Can’t cancel if they don’t pick up.
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Michael Curtis
(@mickeyc84) reported
@virginmedia I'm stuck on hold? Not sure what I can really add about my 'experience'. 40 minutes of terrible hold music now.
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wemblystiggs 🏳️🌈
(@wemblystiggs) reported
@virginmedia trying to cancel my package as you no longer seem to reward loyalty but going back down the route of worrying about new customers over existing with your package prices. I cancelled last week and gave my 30 days notice.
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anne skeen
(@anneskeen1) reported
@virginmedia I have on line trying to sort out my contact for 3 hours why. If it’s not sorted in the next 30 mins I will cancel
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justperrett
(@justperrett1) reported
@virginmedia my broadband is down in Bh76qj and when I use my app to check my status it say an error has occurred please try later, what’s that mean, I know there’s an error I have no broadband what I want to know is for how long 😤
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Peter Douglas
(@dougliano) reported
@virginmedia Never got started, you messed up the installation, refused to answer phone calls, emails and letters and in the ended I had to claim money from you…awful company luckily I avoided deal with you long term….not surprised he is pissed with customer service, it’s non existent
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Rob 3000
(@stroooonach) reported
@virginmedia how do I speak to someone on the phone about my broadband outage that’s now in its 4th day? No phone number online.
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Liam McGroarty
(@Liam_McGroarty) reported
@virginmedia The customer service advisor told me they had to call me back to arrange my move of address of my virgin package. No idea why we couldn't do it there and then over the phone they didn't explain that?
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Drill up V.Roy🦅
(@ollyg300) reported
I wonder what’s causing the most problems @TPLINK or @virginmedia
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Michael Curtis
(@mickeyc84) reported
@virginmedia I'd love to speak to them. I'm on the 20th loop of the same 3 awful hold music songs. There's nothing more on this planet I want more than to talk to them.