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Virgin Media

Virgin Media outages and service status in Stratford, England

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Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Stratford, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 12, 6:59 PM GMT+1.
  • 69% Internet (69%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)
  • 1% TV (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Newham, City of London, Ilford, Poplar, Islington, Barking, and Waltham Forest.

CityProblem TypeReport Time
Hackney E-mail 43 minutes ago
Hackney Internet 5 hours ago
Newham Total Blackout 11 hours ago
City of London Internet 11 hours ago
Hackney Internet 17 hours ago
Hackney Internet 18 hours ago

Nearby cities with recent reports

Hackney

19 recent signals

43 minutes ago
Ilford

5 recent signals

1 day ago
City of London

4 recent signals

11 hours ago
Islington

3 recent signals

2 days ago
Poplar

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • afcvicki
    Vics. ๐Ÿ’™ (@afcvicki) reported from Hackney, England

    @virginmedia hey. Iโ€™m having problems with my tv. Your status says it will be fixed by 20th December. Thatโ€™s not good enough. Itโ€™s Leeds v Arsenal today and I need to watch it. Any updates? London N4

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @Whiskey_Mick @virginmedia Weโ€™ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice Iโ€™d drop them. 0/10 for customer service.

  • goonerlgh
    Lawrence ****** ๐Ÿ‡บ๐Ÿ‡ฆ (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • drawing_daily
    Steven Kraan ๐Ÿ€ (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • Editmonster
    Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

  • davewcantwell
    David Cantwell ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ŸŽธ๐Ÿ (@davewcantwell) reported from Walthamstow, England

    Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but itโ€™s working fine in EC1A.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isnโ€™t an issue - so how does that help?

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didnโ€™t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • sharlewis58
    Shar ๐Ÿ’™ #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • squeakytoy
    Steven Peterson ๐Ÿณ๏ธโ€๐ŸŒˆ (@squeakytoy) reported from Islington, England

    @virginmedia Iโ€™ve already terminated my service with you since you were unable to get it installed in less than a month.

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • GokcePehlvnoglu
    Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England

    @virginmedia seems like itโ€™s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!

  • LisaPursey
    Lisa Pursey ๐Ÿ’™ (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DermotCarmody
    Dermot Carmody (@DermotCarmody) reported

    @virginmedia hi. Your phone service and chat service are both failing after I input my account number.

  • Dharmi04
    dharmi04 (@Dharmi04) reported

    @virginmedia hi I have a problem with my broadband

  • CarryGaryUK
    โ„‚๐•’๐•ฃ๐•ฃ๐•ช๐”พ๐•’๐•ฃ๐•ช ๐Ÿ‡ฌ๐Ÿ‡ง (@CarryGaryUK) reported

    Virgin Media has such crap service honestly. No Internet for one week is just not good enough @virginmedia.

  • f1blag
    F1blag (@f1blag) reported

    @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

  • CoulsdonTHFC
    For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported

    @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY ๐Ÿ˜ก

  • scouse9000
    Darren (Dazza) (@scouse9000) reported

    @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

  • Bev2810
    Bev Terry ๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ†๐Ÿ† (@Bev2810) reported

    @virginmedia you donโ€™t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

  • kemmo81
    Mike Kemmett โ›ณ๐ŸŒ๐Ÿปโ€โ™‚๏ธ๐Ÿ๐Ÿ‰ (@kemmo81) reported

    @virginmedia not internet/tv all day, please update when you will fix- wd5 area

  • robert_grieve
    Robert Grieve (@robert_grieve) reported

    Trying to upgrade my TV package with @virginmedia yet canโ€™t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience ๐Ÿคฏ๐Ÿ“บ

  • BirchillsBoy
    BirchillsBoy (@BirchillsBoy) reported

    It's later this month I can put my notice in with Virgin Media. ยฃ40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at ยฃ11 a month rising to ยฃ22 next year. Similar speeds. Financial decision.