Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hackney, Newham, London, Croydon, Ilford, Hammersmith, Southwark, Bexleyheath, Muswell Hill, Camden Town, Romford, Barnet, Mitcham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| Hackney |
Wi-fi | |
| Newham |
Phone | |
| London |
||
| Croydon |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Stan Braganza
(@sbraganza) reported
from
Barnet, England
@virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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trumpocalypse
(@trumpsquiff) reported
@virginmedia Yes, I know. My issue is that your hub keeps developing a fault which requires this.
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Simon Singleton
(@simon_singleton) reported
@virginmedia our internet is still having constant issues after a week of it being flagged on Virgin website. How do we find out ETA of a fix and get a refund for this month?
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David
(@gingertrvlguru) reported
@virginmedia OMG - have you not seen the screenshots?! Absolutely none of your business. It's a simple ask to cancel my service. Period.
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GG
(@JustGG11) reported
@virginmedia I have had a text with a date, Iv had no phone call. This is now an emergency so why have I not been called to explain what’s is happening?
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Kerry Moyles
(@kerrymoyles) reported
@virginmedia No I’ve been going round in circles. I have no idea if there is an outage. Your phone line suggests there is but the website says all should be fine. We reboot the hub and have internet for 20 mins before it drops out again.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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Frankie
(@franicue) reported
@virginmedia They said that OFCOM considered it as not a total loss of service which is very surprising as I have been confirmed many times by VM they knew it was total loss. I have tries to raise another complaint but once sent I didn't received any confirmation or response.
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Colin Armstrong
(@ColinArm82) reported
@virginmedia My parents have had no internet service and telephone since the 3/10. Can someone tell me what is going on!! I can’t get through to anyone on technical support either on the phone or via WhatsApp!
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Stephen Wilkinson
(@Wilkoman1980) reported
@virginmedia Just to confirm, as a solid and consistent, non-complaining customer of over a decade...the only way to not pay way over what other, less loyal customers are paying for their service is to disconnect my service, wait a month and then reconnect as a new customer?.
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Justin C
(@supasaffa) reported
@55blueballoons @virginmedia They have the most pathetic call centre and customer service. I was a customer for over 10 years and have received the worst service when leaving them. I will never go back to virgin or recommend them to anyone. Stay away and use Sky