Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, Ilford, Hammersmith, London, Romford, City of London, Barking, City of Westminster, Croydon, Bexleyheath, Islington, Harringay, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Southwark |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
@virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Poké681 🗿
(@Poke681YT) reported
@AstroXinity @benzytwt @DerrickParker30 Virgin Media is the Issue.
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Kat Hill ⚓️
(@KatNatHill) reported
what the hell is up with @virginmedia wifi this afternoon/evening?? Been having issues since 4pm and nothing is keeping a stable connection. Not helpful when you have work!
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Mark Baker
(@__markbaker) reported
@virginmedia Upload speed nearly zero today. Wifi and wired. Download 100-210. Done reboot. Done 60sec pinhole reset. 2wks ago same problem for 4 days, you told me it was known issue even tho nothing showed on service status online. Is there now a new SNR issue in London N1?
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John Morgan
(@JohnMor37738215) reported
@tinks_my_name @virginmedia @skytv Nope cos i've tried to cancel and get a refund.
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Jack Banning
(@JackBanning) reported
@virginmedia I had just called your customer service line and was transferred to different departments 4 time’s and after nearly 2 hours on the phone the line was never picked up and then the called was dropped. Would I be able to contact someone for a more immediate response?
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michaelmac43
(@michaelmac43) reported
@virginmedia how do I get your attention? No dial tone on home phone for a week. Your website's 'help' function takes me round in circles. And have been waiting on phone hold for nearly an hour in total.
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Shahed
(@Shxdzy1) reported
@virginmedia Morning between 8-12 but i need it a fix ASAP
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Helen Fearne
(@FearneysGirl) reported
@virginmedia No that’s the problem I don’t have an account - you’ve got my email address against someone else’s name, address, phone number, bank details - it’s really not an issue for me but it’s probably a huge issue for them! I’ve tried to sort with your online help and had ZERO response
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AChambers
(@Miss_C__) reported
@virginmedia so 1st you cancel an engineer without letting me know, then when rescheduled for today (I took time off work) you just haven’t showed up. Why am I paying for this incompetence?
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Pete86
(@Pete8612) reported
@virginmedia @Flav_Bateman @lawrence_bury When you try solved issues with a internet chat in unavailable and no one is answering for 24 hours ... but they keep ******* calling with a offers and promotions... move all those people to help desk your greedy f...