Virgin Media Outage Report in Stratford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Romford, Islington, Newham, Poplar, Hammersmith, Southwark, City of Westminster, Merton, Barnet, Hackney, Croydon, Hampstead and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Total Blackout | |
| Romford |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Gavin Mac
(@Gavarnos) reported
from
Croydon, England
When you wake up and realise it’s not virgin media still at fault but your son who to ‘fix’ it has put a pointy thing in the factory reset of Virgin router deactivated modem mode causing total network chaos in the house
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Michael Henry Lamb (Mike TV)
(@Michaelhlamb) reported
from
Poplar, England
@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Alex Balfour
(@adbalfour) reported
from
Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Internet not working again. Never received a response from the number you sent me
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia outage in Kensington....again.
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Scott Gentle
(@ScottGentle14) reported
from
Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick A
(@MGA1975) reported
@primevideosport Watching via my LG TV and looks like they are playing in the dark. Watch via my virgin media apps and the colour is fine but stream is awful
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Edward Mclachlan🏴
(@EddieLFC1971) reported
Go to watch the game & @primevideosport on @virginmedia is not working 😡😡😡💩💩 Thank god I've got apple TV sorted 👍
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GShrubby
(@GShrubby) reported
@AmazonHelp Keeps pixelating on my broadband. I've now switched to watching it on virgin media, so lets see how that goes. Thanks for reaching out, I'll let you know if i have any further problems.
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Scott Gregory
(@ScottGregory96) reported
******* white trying to watch Liverpool on Amazon prime when you have **** **** virgin media WiFi.
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Olly Mason
(@ollymason85) reported
@virginmedia I was on hold for over hour trying to report a fault and got cut off. Website down as well. Poor service. Please can you get someone to call me back.
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jorge
(@antartica81) reported
@BBCiPlayer on @virginmedia. What an absolutely terrible user experience.
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snakegamessttv
(@snakegamessttv) reported
. @virginmedia down yet again... you folks okay over there?
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Danny
(@DanDannyDanDan_) reported
@virginmedia it took me 20 hours to get a response from the online chat, a further 3 hours talking with them to be given a phone number, and an hour on hold before you cut me off. All this and I've only been a Virgin customer for one day without any service yet. Not a great start
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Jess △⃒⃘ ⚯͛
(@itsjess__x) reported
@virginmedia Any broadband issues in LE67? Can't check online as MyVirginMedia isn't working. Ran a speed test & getting nowhere near what we're paying for... So far it's taken 8hrs fo upload a video that's 1GB 🙁 & still says theres an hour & half left....
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Slim Gaming
(@SlimNasty2013) reported
400,000 packets lost and NO answer from @virginmedia from either their Twitter or their APP, useless customer service.... Bring on @toobbroadband in 2021 when they arrive in my area....