Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, Hackney, London, Waltham Forest, Hampstead, Camden Town, Swanley, Mitcham, City of London, Stepney, Hammersmith, Bromley, Croydon and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| City of Westminster |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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David Hannam
(@tiggermethis) reported
from
Bromley, England
@virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Faye
(@mclellan1997) reported
from
Sutton at Hone, England
The people at @virginmedia are so rude.....
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.
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Alistair K
(@AlistairK) reported
from
Enfield Lock, England
Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Peter Downer
(@pdowner87) reported
from
Bexleyheath, England
@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anna flynn
(@Annafly71686058) reported
@virginmedia hi i cant message u privately for some reason, i joined with an 18 month cobtract no con fee and 3 months free yet was charged month 2 n 3 complained about hardship and asked for my food money back n was blanked both times i had one issue with a service provider
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Kelly 💙
(@DiabeticQueen1) reported
@virginmedia Oh no, you're still providing a service through a new sim, new number. Unfortunately my relatives business doesn't run on companies and contacts knowing he has a complete new number. Someone had requested a pac number, not him. Poor customer service from Virgin
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Planetside2sucks
(@planetside2suck) reported
@virginmedia Your rubbish internet is down again for all of WD19 postcode. Second time in a week. Bloody sort it out, such awful third world service.
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WRESTLING
(@jawaid_mr) reported
@virginmedia can rebooting help my wi-fi upstairs Will I get a signal and also will that security weakness disappear as well if you respond to me tomorrow morning
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Greg hook
(@gregarus) reported
@virginmedia You have disconnected me and now on my acct it says “you’re not with Virgin media anymore” sink can’t see my complaint Is this normal?
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Samuel Smith
(@SinSmithie) reported
@virginmedia is there a problem in the BN1 area?
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Ali C
(@ACuthill) reported
@virginmedia Where do I find the service status page?
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toto
(@evilstitch) reported
3rd month I’ve had a apology from @virginmedia over the same issue with a promise it’s been rectified, except this month comes with the lie “we were unable to contact you to discuss” (it may help if you tried...) I’ll believe it when I see it and I’m guessing that’ll be never
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Kathryn Sales
(@kathrynsales) reported
@virginmedia The internet we are getting on our phones, TV and devices is so poor that we need to find an alternative (going back to the old router for example would be a win but it’s now been deactivated). What do you suggest next?
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Shane Woodward
(@basicchipmunk) reported
@virginmedia @thesundaytimes @thetimes Just read your article about Virgin Media not giving refunds! My case is worse they agreed a contract with me back in Oct 2020 never actioned it. No over charged me 2 months on the go and still have not resolved issue or contracted me PM for evidence