Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, Waltham Forest, Newham, Hackney, Poplar, Islington, Barking, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
Ilford	E-mail	18 hours ago
City of London	Internet	1 day ago
Ilford	Internet	1 day ago
Waltham Forest	TV	2 days ago
Ilford	Internet	3 days ago
Newham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  kevin richardson (@kevinri00714924) reported 3 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Matrim Red Hand (@tripodmatt) reported 5 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Lloyd Child (@islingtonlloyd) reported 6 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 8 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Helen Reihill (@BBLn15) reported 9 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  travelling Adam (@TravellingAdam) reported 12 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  S Dyett Gicquel (@LGuard123) reported 14 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Steven Kraan (@drawing_daily) reported 17 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Richard Gendal Brown (@gendal) reported 17 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 17 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Swami (@swami102) reported 17 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Mark Catchlove (@markcatchlove) reported 20 minutes ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  Rebecca Gould (@beccaleigh99) reported 22 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  SA Punk (@michaelsamuels4) reported 25 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Derrick Brown (@DerrickSWB) reported 27 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Helen Reihill (@BBLn15) reported 29 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Marco (@marco_dirosa) reported 45 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  Zahida (@zkhussain) reported 47 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Andrew Colman (@scuttyoftheyard) reported 48 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Dionne (@dionnepat2000) reported 55 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 12 minutes ago

  On day 8 with no broadband from @virginmedia the engineer has finally fixed it INFURIATINGLY he informed me that the service was shut off at the cabinet due to "noise" from the property that was affecting other users back on 21/4! Said he was astonished I hadn't been informed🤬

• 
  Joel Sheppard (@joelshepp) reported 14 minutes ago

  @asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.

• 
  Michael Day (@JustMike2K24) reported 21 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  Big Spice (@bigmanspice) reported 22 minutes ago

  Virgin Media won’t let me cancel my contract in peace kmt

• 
  lee harris (@leeharris85) reported 22 minutes ago

  @virginmedia how inept is your DM service every time I’m asked the same things over and over week and no resolution! Hello SkyTv

• 
  Loki (@CraigShetesmith) reported 27 minutes ago

  @virginmedia I can guarantee that I shall not be having another virgin connection. All aspects was terrible form connection to customer service. NEVER AGAIN. I’m happy to rip it out.

• 
  Andy Sexton (@Andybedfordblue) reported 29 minutes ago

  @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

• 
  MissHeadShotTV (@MsHeadshot) reported 30 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  Monique Bissell (@Neek49) reported 31 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  Brendan (@sabrevan) reported 32 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?