Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/21/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Borehamwood, Paddington, Hackney, London, Ilford, Camden Town, Hammersmith, Croydon, Poplar, City of London, Harringay, Newham, Southwark, Barnet and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorehamwood Wi-fi
United KingdomPaddington Internet
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract

  • chrisoregan chrisoregan (@chrisoregan) reported from Bromley, England

    @ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday

  • maxbhill Max (@maxbhill) reported from Croydon, England

    @virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Yes it was on their and now it’s not but it’s still not working

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s still not working...

  • james1980uk James Guiness (@james1980uk) reported from Tottenham, England

    @virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinXCore Martin Joyce (@MartinXCore) reported

    @btsportwwe When will us on virgin media be able to access the bt sports app? As your service is on virgin we should have access?

  • TimBarlow6 Tim Barlow (@TimBarlow6) reported

    @tombradby @virginmedia Totally normal customer service from @virginmedia. I’ve just started paying for internet boosters as there technician installed my hub in the wrong place and then want to charge me £98 to move it

  • Ry76661227 Nayr M (@Ry76661227) reported

    @tombradby @virginmedia oh dear poor you tom.seems like they are all the same.some provider to are like that.

  • KStepl1 SteplikFN (@KStepl1) reported

    @ScytaGG @virginmedia I have problems with my router, could you please look in to it?

  • Wilko70Donna Donna Lou (@Wilko70Donna) reported

    @virginmedia The service I received from the technician who came to sort out my v360 box was 11 out of 10 for service from Jamie 78618 #great#brilliant

  • DBofficial125 DBofficial125 (@DBofficial125) reported

    @GMRedBear @virginmedia They're all awful. I've literally just left BT due to constant dropping Internet, 36mb max speed in my area and expecting me to continue paying the 200mb cost for said 36mb. I'm literally paying Virgin less for 576mb than I paid BT for 36mb. Madness.

  • PeterDerby1 Peter Derby (@PeterDerby1) reported

    @tombradby @virginmedia Yep, perfectly normal. Following many years with BT, we were seduced by a low cost, new-customer deal with Virgin. Poor quality service provider and unreachable. As soon as we complete the contract we’ll back to BT.

  • IzadpanahSasan Sas Izadpanah (@IzadpanahSasan) reported

    @virginmedia Yes several times. They have escalated it themselves and are getting nowhere. This is why I have resorted to Twitter, hoping that someone can intervene to help them move my Virgin Media service to our new house.

  • TafadarZ Z Taf (@TafadarZ) reported

    @virginmedia Disgraceful customer service, promise 2 call back but never do, put you on hold, hang up, still waiting a week on 4 some1 2 call. Sold me 18 month contract after agreeing to a 12 month. Disgraceful. After 15 years with Sky, my biggest regret is moving over to Virgin.

  • StayAlert31 StayAlert (@StayAlert31) reported

    @virginmedia Hi mate - new issue - everyday around 2am onwards until morning the internet briefly cuts out every so often for about 2-5 minutes. It’s very very frustrating. What could be a cause for this?