Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of London |
Wi-fi | |
| London |
||
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!
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Alistair K
(@AlistairK) reported
from
Enfield Lock, England
Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.
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Peter Downer
(@pdowner87) reported
from
Bexleyheath, England
@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Faye
(@mclellan1997) reported
from
Sutton at Hone, England
The people at @virginmedia are so rude.....
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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David Hannam
(@tiggermethis) reported
from
Bromley, England
@virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Hall
(@guitartim) reported
@virginmedia 3. Finally managed to get the “run a test” page to work. (It failed earlier.) it eventually comes back with “we know of a problem in your area”. ie the service status page was indeed incorrect. But I still don’t have anything useful like fix ETA. Please - how to get useful info??
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Milly Hubbard
(@emmylyn453) reported
@virginmedia The website said there's issues around me - just happened at the worst possible time ahah
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Matthew Hickey
(@hickey_mm) reported
@NadineDorries @virginmedia @O2 Crap! EU has no juridication in third countries. Business in the UK can apply roaming if they choose to. Tweet is deliberately misleading.
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skacel has 2
(@ODDOGG78) reported
@virginmedia 45 mins on a phone then you hang up absolute shower
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Ian Rosam
(@ianrosam) reported
@BorisJohnson @virginmedia @O2 So managing to keep one benefit of EU membership is seen as a positive step? You're even more stupid than I thought you were. Tosser!
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Jackson
(@Jacky777Boy) reported
@NadineDorries @virginmedia @O2 Nadine you are a complete idiot, please stop typing!
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Baktash Khasmi
(@BK_Afg) reported
@virginmedia no broadband, called your support team and earliest they can get someone to come and see if Friday. Unacceptable when people rely on internet for work and we pay premium rate with your company but don’t get what we pay for.
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Bertie Cole
(@BertieTheCat1) reported
@NadineDorries @virginmedia @O2 Showing how really stupid you are again Nadine ?
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skacel has 2
(@ODDOGG78) reported
@virginmedia internets down ?
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Phil Stratford
(@philipstratford) reported
Email from Virgin Media: "We're putting your monthly price up 10%. It's so that we can continue to prevent faults like the ones you experienced over the last 12 months. If you want to cancel your subscription feel free to enter the 7th circle of hell by calling this number."