Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hackney, Hampstead, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Riccardo Servini
(@RicBebop) reported
from
Lambeth, England
@mrbonturcode @virginmedia That whole entire service is bullshit.
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Reggie The Dachshund
(@K9Reggie) reported
from
Walthamstow, England
Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Steve 'Buzz' Pearce
(@stevebuzzpearce) reported
from
Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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dean torris
(@deantorris) reported
from
Romford, England
@yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍
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Sujal Shah
(@sujii_shah) reported
from
Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Ally Dear
(@dear_allison) reported
from
Poplar, England
@virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers
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dean torris
(@deantorris) reported
from
Romford, England
@GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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SUE ROSNER
(@Storkybird) reported
from
Ilford, England
Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Luminousbeige
(@LuminousBeige) reported
from
Camden Town, England
Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia please check status in IG2 area, Internet gone down.....again
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Aletheia
(@AletheiaYoga) reported
from
Hackney, England
Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress
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Bronte Jackson
(@bronte_jackson1) reported
from
Lambeth, England
finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!
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David
(@davidatdisney) reported
from
City of London, England
Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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FULLERBEII
(@fullerbeii) reported
@autumn_antares @EgirlMd @virginmedia 1/2 I know alot of streamers have been having the same issue. We had our router changed this week due to similar issues. On changing we found out we were issued a refurbished router. They need to be careful.....
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia That’s my point I’ve been trying to sort this out but not getting the response of callback to decide what to do you guys also need to compensate for the service speed paid for not received! Back no ones calling me back...@Ofcom
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Kiwi in Barnes
(@KiwiInBarnes) reported
@virginmedia Hi team is there an issue with account log in? Password/username invalid is appearing when nothing has been changed. When I attempt password reset the site is in a loop memorable question - DOB - New Password - Username for reset etc.
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Janmariegriffiths
(@JMG_35) reported
@virginmedia I asked for an address to write a letter, is there an address to write to Virgin Media? Is there an email address perhaps. I have explained that I can't use the telephone. Can you help?
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Rita Lobo
(@SomeLikeItRita) reported
@virginmedia why do you NEVER ANSWER THE PHONE. Really need to speak to someone but it’s impossible to get through to you by phone. Can someone contact me ASAP?
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Chichygirl 💞
(@chichygirl) reported
@virginmedia ok I've had a guts full now...tv stuck on error code s101 I've done everything that I'm suppose to do...run tests still not working 2 days so far 🤬 no one answering calls to help me ..can you help or not
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Scott Rodgers
(@S_Rodgers10) reported
@Ljt10x Aye buffering every 5min. Had problems with virgin media all afternoon as well.
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WEEZY
(@Weezy_IPD) reported
@virginmedia disgraceful service waiting times over an hour no response on my complaint been over 28 days not even a acknowledgement letter ****** ********
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Simon
(@SimonSmoothie) reported
@virginmedia The worse internet provider ever, broadband never works and they never take calls to fix it
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King James
(@_provida) reported
@virginmedia your contact number is not working, do me please