Virgin Media Outage Report in Stratford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Croydon, Chingford, City of Westminster, Hammersmith, Woodford Green, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
Mike Malan
(@FunkyJazzMuso) reported
from
Tottenham, England
@virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡
-
Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
-
aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
-
Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
Waiting > 1 hour and still no help from @virginmedia customer services. No broadband for 24 hours. No useful online support. Appalling customer support. 😡
-
Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
-
Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
-
mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
-
Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
-
Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
-
Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
-
ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
-
cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
-
William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
-
The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Damo Hampshaw
(@Damo589) reported
My @virginmedia router and tv box spends more time down than it does working at min.... Terrible service!!!
-
anish
(@selfdestruct) reported
ive had no internet for past 4 days due to problems with the cabling outside my house and the @virginmedia engineer was the nicest man ever he even gave me a new ethernet cable since mine had broken connectors
-
PAIGE
(@PaigeNeonWolf) reported
@virginmedia 💀 yes of course I’ve done that both say there is an intermittent signal in the area..
-
Emma Dublin
(@emmadublinworld) reported
@virginmedia No - I’m trying to teach from home on remote video software. Relying on my o2 4G connection. The whole my local area including three towns seems to be down.
-
Daniel Burke
(@Dan13lBurk3) reported
@virginmedia Or you could advise them for me. Seeing as you are aware of the issue and the area….
-
gbg
(@MetalSpotter666) reported
@virginmedia hi why have I been charged a whopping 62 quid on a sim only contract that should be only 10.39 a month, any time I ran out of data I payed for a 3GB data data bundle, if it weren't for your **** Internet I wouldn't have had to, now I'm being charged twice #robbery
-
Angela Howard
(@angelah00407330) reported
@virginmedia I called them, £44 a month is the best offer. A new customer can have the same for £28, but that’s the best I can have. If 17 years of being a loyal customer means nothing to you I’ll just go elsewhere.
-
phil@nelkin.com
(@philnelkin) reported
@virginmedia Hi there. So. On my APP it says we have an issue in our area. I just want to check because our upload speed is low and I've just upgraded to 350. I wanted to check that the fault is related to a local issue and not my upgrading. Download speeds are good. Thank you.
-
James Bell
(@RantWithJames) reported
@virginmedia i raised a complaint with the moving team weeks ago and haven’t heard anything (2 months of failing to install because of kier/virgin’s own failures, and then giving up). What’s the story? I’m also owed a decent sum of money and compensation. Acc 695495801
-
.
(@JurgensReds1609) reported
@gavreilly It took you one minute to repost the amount of positive swabs, yet it took you 3 or 4 hours to post the good news about the lowest hospital numbers since the 10th of October, you and the Virgin media news crew jump for joy at bad news and fear and it clearly shows