Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Waltham Forest, Newham, Croydon, Barking, Ilford, Waltham Cross, City of Westminster, Hampstead, Harringay, Paddington, Poplar and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Enfield Town |
TV | |
| London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Jenny
(@smellmycheese) reported
from
Walthamstow, England
Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Wallace
(@jonnycodec) reported
@virginmedia absolute joke of a service. Moved house and allowed 4 weeks to set up my fibre. 1st day I discovered there was no internal box, engineer came yesterday only to be told the property doesn't have any external virgin wires. TOO MANY ASSUMPTIONS Going on!
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Awesome Creative
(@awesomecreative) reported
@virginmedia Ive been trying to downgrade since May. Constantly put on hold (I give up around 45 minutes). Ready to pull the plug at the bank now; paying for your services that I never use. As a customer of 8+ years Im now going to place my loyalty elsewhere.
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David S
(@therealjimr0yle) reported
@virginmedia I last called today. I called 2 weeks ago. I called before that & got hung up on. I raised a complaint last year. I challenged it not long after the account was active and was told 60 days. I was then told after the 60 days I couldn’t cancel as my cooling off period elapsed.
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Dean Faulkner
(@dean_faulknerr) reported
@virginmedia Will my account be credited anything as a result of this? Not being able to avail of the full service I pay for
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Stephen Neal
(@Stephen_Neal) reported
@virginmedia Thanks, I will. This is the second major issue I've had with VM broadband in less than 12 months. Feels like a very unreliable service if I'm honest.
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PsO kt
(@pso_kt) reported
@virginmedia No they said it was out of stock, phoned back multiple times and said still out of stock nationwide. I specifically asked for the maxit bundle with 1gb Internet as our router is awful. I've looked on my account and it says m600 Internet, if this is the case then I will be leaving
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Zukanna
(@_Zukanna_) reported
@virginmedia Yes, my laptop is always wired. All wired and wireless devices across the whole house go down, because our hub literally resets itself. I just took a video of the router doing it.
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Morag🇬🇧🇺🇦🇬🇧
(@moggie611) reported
@thedogman_918 @virginmedia Unfortunately this seems to be common with several companies, poor service and kept hanging on working your way through a menu choice. 🤬
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Paul Riley
(@gibluap) reported
@virginmedia Says having problems connecting to the hub which is strange as I connect via cable to a switch, which is functioning, then a 25 metre run to the hub. Will check the connections for a dry joint. Speed test to Impart, Leicester 909 down 52.74up
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KookyKat
(@thekookykat) reported
@virginmedia Oh that's good to know! Thank you ... is that for the people who can help with being unable to watch Sky Racing or just generic customer services?