Virgin Media outages and service status in Stratford, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Stratford, including 4 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 20, 7:53 PM GMT+1.
- Internet (64%)
- Total Blackout (13%)
- Wi-fi (13%)
- TV (6%)
- Phone (3%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Islington, Poplar, City of London, Hackney, Ilford, Waltham Forest, Newham, Barking, Tower Hamlets, South Woodford, Lewisham, and Stratford.
| City | Problem Type | Report Time |
|---|---|---|
 Islington
|
Internet | 11 hours ago |
|
Islington
|
Internet | 17 hours ago |
|
Poplar
|
Internet | 20 hours ago |
|
City of London
|
TV | 21 hours ago |
|
City of London
|
Internet | 1 day ago |
|
City of London
|
Internet | 2 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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S Dyett Gicquel (@LGuard123) reported from Islington, England@virginmedia Brilliant & I appreciate your help
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Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Andrew Burns (@andrewb_63) reported from Ilford, England@virginmedia There's an issue in the area and we let out technicians know
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby (@andreac14064810) reported@virginmedia I’m totally disgusted by your service
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JJ (@johnjoeoregan) reported@virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Howard Martin 💚 (@HJMKent) reported from Kidderminster, England@virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!
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Karen Cheney (@loubylou60) reported@virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!
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iPaulTweeting (@iPaulTweeting) reportedHere’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding
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Sean Milroy (@Seanster1984) reported@virginmedia why are you telling people to get a booster after upgrading to 360 when a box is connected to its router through Ethernet cable? Ethernet connection is better. Wi-Fi is a luxury. People are paying over odds for service but you want them to pay more? Get a grip!!
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Stevie Leon 🌳 (@sme30) reported@lelly401 @virginmedia @NetflixUK No i had it separately. Then my virgin bill had a netflix subscription on it. I asked them to cancel as I hadn't taken netflix with them. Now my regular subscription has been downgraded to standard!!!
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th
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gemma kerr (@gemkerr81) reported@virginmedia Paid to watch the football and have not been able to watch half of it as internet id awful today