Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Stratford, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 25, 9:59 AM GMT+1.
- Internet (58%)
- TV (22%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Ilford, Waltham Forest, Poplar, Islington, Newham, Barking, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 21 minutes ago |
|
Hackney
|
Internet | 18 hours ago |
|
Hackney
|
Internet | 20 hours ago |
|
City of London
|
Internet | 2 days ago |
|
Hackney
|
Internet | 2 days ago |
|
City of London
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
26 recent signals
10 recent signals
5 recent signals
2 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Vics. 💙 (@afcvicki) reported from Hackney, England@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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S Dyett Gicquel (@LGuard123) reported from Islington, England@virginmedia Brilliant & I appreciate your help
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Thomas Matthews (@thomasdmatthews) reported from Islington, England@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Riccardo Del Bello (@RickDelBello) reported from Hackney, England@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gregor McAbery (@GregorMcAbery) reported@rpd_pacer @virginmedia Sad rule applies, comms companies are truly awful at comms and fixing stuff.
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Vicky Leigh (@vickiferris) reportedI call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia
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Jade Fairclough (@_jadebrady) reported@virginmedia down for 9 hours now, only fixed in 24 - 48 hours. In today’s world where everything relies on internet this is really appalling service. If you had prior warning there was an outage expected you can prepare but to have it off for so long is ridiculous
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marc (@bighandsmassuer) reported@virginmedia all I wanted was a new contract, after 16 years I thought it would be quite straight forward Oh no, the 3 customer service people I spoke to were useless Great way to run a business
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Crafty (@ACraftyOne) reported@virginmedia This is the problem I have 5-6 responses from your incompetent customer service team. I have requested a deadlock letter which they refuse to provide. Just to clarify that it is a scam. I paid for the service on my contract as shown, now you are charging me twice.
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Peter Totays (@p_tar) reported@LouiseMensch @virginmedia @Benleo The worst company!
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Michael Edmund Kelly (@Gridstip) reported@virginmedia I can cancel the TV portion of my contract ? Thanks, that's useful information
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Tracy (@Tracy15558923) reported@JaneVCarroll @virginmedia I agree Jane weve been with Virgin Media years always had good customer service always helpful when you ring them too
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Carrie (@IamCarrieagain) reported@virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?
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Marttech Solutions (@MarttechSol) reportedWe have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.