Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Poplar, Islington, Ilford, Barking, Newham, Waltham Forest, Tower Hamlets, South Woodford, and Lewisham.

City	Problem Type	Report Time
City of London	E-mail	7 hours ago
Hackney	Internet	18 hours ago
Hackney	Internet	21 hours ago
Hackney	Total Blackout	1 day ago
Poplar	Internet	1 day ago
Poplar	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Khaled Miah (@Khaled_Miah1) reported 4 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Drewery **** (@drewerydyke) reported 6 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Chloe (@chloehester) reported 9 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  spite driven development (@thomas_maurice) reported 11 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  travelling Adam (@TravellingAdam) reported 12 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Dionne (@dionnepat2000) reported 15 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Elmarie Hahn💙 (@elmah69) reported 15 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Helen Pinkers (@Barchetta66) reported 26 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Vics. 💙 (@afcvicki) reported 34 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  Handmade by Tinni (@ByTinni) reported 37 minutes ago from Ilford, England

  @virginmedia Yes. Off course. No help.

• 
  Andee Byford (@BobCratchitt) reported 38 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Dionne (@dionnepat2000) reported 44 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  amanda (@amanda11350524) reported 45 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Dionne (@dionnepat2000) reported 49 minutes ago from Walthamstow, England

  @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

• 
  A voice only (@Avoiceonly2) reported 50 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Lloyd Child (@islingtonlloyd) reported 54 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Michael James Weaver (@Weaverfooty14) reported 54 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 59 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 3 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  Helen Davies (@HelenDavie66542) reported 5 minutes ago

  @virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?

• 
  Chris McLaren-Edge. (@Chrisgme62) reported 8 minutes ago

  @virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.

• 
  Steve Smith (@SteveSmith98) reported 10 minutes ago

  @virginmedia Why? Why can't you just give a straight answer to a simple question? What is going on, what are you doing about it, and why does it take so long? If you want to provide "the most helpful and tailored support possible", stop waffling and answer the questions!

• 
  Simon Gallagher (@SiGallagher) reported 14 minutes ago

  @virginmedia It’s now 3 hours. Why has there been no message anywhere about the server issue affecting the site and the app?

• 
  *carly* RN DN (@CarlyBoo78) reported 15 minutes ago

  @virginmedia been trying to get through to your customer service line for over 5 hours in the past 2 days!!! Chatbot useless! Can’t get on the app. You have taken an extra £122.00 on top of our usual bill this month and we can’t speak to anyone about it! Poor, poor service!!

• 
  @bling_pot (@bling_pot) reported 16 minutes ago

  @virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!

• 
  Daz (@dazzer6666) reported 20 minutes ago

  @virginmedia 4 days and counting, no TV, phone or broadband. No chance of getting through on the phone, webchat is a useless bot. Account notification says the ‘issue has been fixed’. Absolute disgrace.

• 
  Dgjbear (@Dgjbear1) reported 21 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Chris Hobbs (@obbsie) reported 23 minutes ago

  @punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.