Virgin Media Outage Report in Stratford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hackney, Hampstead, Paddington, City of Westminster, Carshalton, Southwark, Mitcham, Camden Town, Newham, Enfield Town, Romford, Islington and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Hampstead |
Internet | |
| London |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
-
Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
-
bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
-
Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
-
🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
-
lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
-
LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
-
Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
-
Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
-
lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
-
Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
kittymagician
(@kttymagician) reported
@petermorris1878 @virginmedia Hi Peter I’ll offer better support than the official handle. Call up the cancellation department and demand they take you off the marketing list. It’s the only way. I also recommend reporting this to the @ICOnews as they simply ignore the telephone preference service.
-
Andrew Thomas
(@andytomo86) reported
@virginmedia I just want to cancel my services but I can't because I can't speak to anyone. I'll send my complaint to offcom.
-
Andrea Thomas
(@a_h_thomas) reported
@virginmedia I’m so fed up with the atrocious customer service from virgin media.. I’m now trying to call to cancel my contract as it’s still not installed and I’ve been cut off 4 times whilst being transferred. Someone needs to phone me back!!😡
-
Deleted
(@deleteduser2007) reported
@LutzSchueler @virginmedia COMPLAINT - Account Number - 907025001 can you check your emails I’ve sent you 2 and contacted your Executive, retentions, customer service team and no one is calling me back, I’ve spent 2 hours on the phone today and your team have cut me of twice
-
Russell Kane
(@russell_kane) reported
@virginmedia wtf. Oboist Life and online gigs ruined by you NOT fitting my broadband!!! 😣😣
-
John Boyle
(@JohnBoyle13) reported
@virginmedia My contract is up in a few days, attempted to contact you over the weekend, re New contract, Spent ages hanging on the phone then you cut me off on 2 occasions. now want to cancel, appalling customer service
-
Loren Jay Mulligan
(@lorennnjay) reported
@WorsbroTyke @virginmedia Terrible customer service.
-
Toni Mckie
(@tmckie1) reported
@katiemp89 @virginmedia I know, it's a joke. Probably sat doing **** all, several different people over the weekend have replied on her but with no help whatsoever, its a joke of a company like. What's app is hopeless as is the live chat service. Not getting a penny more outta me
-
✌Tonicha✌
(@Tonichaxxx) reported
@virginmedia I have been trying to call for 4 hours now. I am trying to cancel my contract but cannot get through. I do not want any offers or discounts I just need to cancel my account.can someone contact me urgently?
-
Nathanael Rouillard
(@ScienceOfDesign) reported
It's interesting how @virginmedia seem to think that the response to @TalkTalk having much faster internet for less money than their pre price rise contracts, should be to discourage us with the switching penalty, rather than, for example, making their service more competitive.