Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/01/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Hammersmith, London, Paddington, Hackney, City of Westminster, City of London, Newham, Hampstead, Mitcham, Welling, Barnet, Islington and Wandsworth.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomSouthwark E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Will do but I have been having issues for over 24 hours now.

  • Joybalfe Joy Balfe (@Joybalfe) reported from Croydon, England

    @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.

  • rbcurly ruth bankover (@rbcurly) reported from Borehamwood, England

    @virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Camden Town, England

    @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

  • YehudaAronovitz Yehuda Aronovitz (@YehudaAronovitz) reported from Barnet, England

    @virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?

  • JXMSZ JW (@JXMSZ) reported from Croydon, England

    Is everyone’s Virgin Media internet still not working?

  • REDROBB1967 ROB FARACE 💙 (@REDROBB1967) reported from Barnet, England

    @virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please

  • ReedGooner 🔴📖⚪️ (@ReedGooner) reported from Croydon, England

    @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

  • WensterWenz Wen Wong (@WensterWenz) reported from Bromley, England

    @BryanLeith1 @virginmedia Think it was down, mine is back up now

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • wharfyoung jordan (@wharfyoung) reported from Poplar, England

    just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cazbattenberg Caz Batten Music (@cazbattenberg) reported

    @virginmedia Hi @virginmedia! Several months along, still having the same issues here at the back of my house with both my TV/Roku stick. I've tried all of your tips. I've tried scanning for black spots. My WiFi doesn't even show up on my Roku stick's network options anymore. Please help!

  • halodude34 Ethan Dobson (@halodude34) reported

    @Tonyippee @virginmedia I bet we'll see a we are sorry you are experiencing problems please contact us at this number

  • dharvey4 Dan Harvey (@dharvey4) reported

    @virginmedia Awful customer service yet again, I won't ever be using VM in the future. 😡

  • callhimgeorge George Austin (@callhimgeorge) reported

    @reaster8 @virginmedia Honestly mate dont do it im with Virgin got the 350 and it’s awful counting the days till my contract is up

  • cgsneal Chris Neal 💙 (@cgsneal) reported from Leeds, England

    Hey @virginmedia my broadband is not working. Are there any issues in the LS15 area?

  • devenpatel1 Deven Patel (@devenpatel1) reported

    Dissapointing service again from @virginmedia. They're quick to charge for services. But they dont fulfil their end of the deal.

  • wimurray2 Wendy Murray (@wimurray2) reported

    @virginmedia still waiting on someone calling me back with regards to my complaint. If I do not hear back today I will contact the Ombudsman.

  • Gillyb23 Gillian burchall (@Gillyb23) reported

    @virginmedia No appointments showing Virgin have already run two fault tests and decided that the line you supply is at fault. I am so disappointed in the service provided by Virgin so far, with such a lack of customer care. Can you please find out if anyone is attending today.

  • cool_hunter coolhunter (@cool_hunter) reported

    @virginmedia dear evil overloads. thanks so much for locking me out of my email account for 10+ days, ignoring all my complaints, messages & tweets & charging me an extra £10 for not paying my bill on time! Guess what… I didn’t pay it as I have no service! Corporate criminals

  • playpet1 playpet (@playpet1) reported

    @virginmedia Yes and in fact Amazon. Tells me it’s a slow internet connection and I didn’t reach out I want people to see the reality behind your lies! I want them to see your service is scandalously pathetic but you say it’s acceptable