Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, London, Tower Hamlets, Hackney, Greater London, Poplar, Camden Town, Croydon, Hampstead, Paddington, Carshalton, Mitcham, Newham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Southwark |
Internet | |
| City of Westminster |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia This is the standard service received from you if you have a fault!
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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megan
(@megg_paul) reported
@Angela_Griffin @virginmedia We have the same issue! AND we can’t even get wifi upstairs anymore they won’t do anything as they said it’s not there issue, unless I want to pay an extra 20 a month for a booster.. even though when we first got the wifi it worked perfectly upstairs! usesless
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HWPH
(@darkrysta1) reported
@virginmedia It seems that no one at Virgin is willing to help resolve this issue for a new customer. Extremely disappointed with the customer service, quick to get people to sign up, not so quick with providing a good service(5)
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Johnny Dee
(@iamjohnnydee) reported
@davidxgreen @virginmedia Our whole street has issues. Virgin say they are fixing.
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Weblyish
(@weblyish) reported
@richard_ive @Petrique3 @virginmedia Same here it's not DNS but I'm starting to think virgin have an issue with AWS since I think most of the stuff I can't get is on AWS backend (prime, zoom, Netflix) whereas teams and Google services seem fine
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Dinkydeans
(@dinkydeans) reported
@virginmedia wow customer service at its finest, how is your campaign falling though or not being set up correctly my fault, but you offered me the discount then cheek to charge me full price until compliance sort it out, your funny. #joke
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Mos
(@MalikSul) reported
@virginmedia Nope, states No known issues
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The Obtuse Muse
(@rudyobrien21) reported
@virginmedia We are moving into March and still not resolve. I'm not late with payments, I have not missed a payment, I'm paying for a 1GB connection but receiving 90MB. I'm upholding my end but let down by Virgin - so you are unable to resolve the issue, I should not be held to my contract.
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HWPH
(@darkrysta1) reported
@virginmedia I have spoken to Gilbert, Ruth, Raj, Kashij, Vaishny, and Gourav. All of whom have passed me to other departments, cut me off entirely and all have failed to offer any sort of support other than offer to cancel my contract. I am just so shocked at Virgins customer service (3)
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Linda Moran
(@LindiLou67) reported
@ChelleMel47 @virginmedia Michelle, when I was mid Chemo & trying to work from home, it took so long to get them to fix our internet! They reduced me to tears! Moving house in 3 weeks abs really excited to be having Sky! Hope you get sorted darling!
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Amanda Johnson🎆🎆
(@SweetMissAJ) reported
@virginmedia our Internet has been going on and off over the past few days in swinton manchester any chance u can fix this please!