Virgin Media Outage in Stratford, Greater London, England

@virginmedia so when will I get internet again piss poor service area 22

Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.

@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?

@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.

OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined

@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!

@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.

@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.

@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?

@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...

@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?

@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on

@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.

Having mega internet problems today with @virginmedia... helpppp

@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.

@virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.

@Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!

@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month

Virgin media please fix the internet, like now, Hell’s Kitchen finales are intense enough without it buffering every 5 seconds. Thanks.

cant believe what a shite service I have recd from @virginmedia

@AMothersSon @virginmedia their Internet is good when there's no issues but they always have so many problems. Then their customer service teams who deal with these issues are absolutely horrendous.

@virginmedia we pay money every month ur service has been down all day in the e11 area if we don't pay we get cut off if u don't provide what happens then update the people to the issues rather than saying nothink is wrong #btarebetter

@garyrbarton @virginmedia Rule of thumb: hang up

virgin media WiFi is down </3 rip my 4G

@virginmedia How do I go about lodging an official complaint about the poor quality of service? My broadband cuts out every evening around the same time. Do I get a discount since I'm not getting 100% of what I am paying for?

🚨 #VirginMedia is experiencing a service outage. RETWEET if you're having issues ⚠ #VirginMediaDown

**** virgin media me and the homies hate virgin media

As much as I am very angry with Virgin media and how I have been treated as a customer, my fibre is now again working. The issue has grown and grown without any real answers.