Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, City of London, Ilford, Newham, Waltham Forest, Poplar, and Walthamstow.

City	Problem Type	Report Time
Hackney	Internet	12 hours ago
Hackney	Internet	15 hours ago
Hackney	Phone	16 hours ago
Hackney	TV	1 day ago
Hackney	Wi-fi	1 day ago
Hackney	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Francisco Soler (Jr) (@jrseloto) reported 2 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  S Dyett Gicquel (@LGuard123) reported 5 minutes ago from Islington, England

  @virginmedia Brilliant & I appreciate your help

• 
  Helen Reihill (@BBLn15) reported 11 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Paul Lewis (@paulstevenlewis) reported 12 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Matrim Red Hand (@tripodmatt) reported 15 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Andrew Burns (@andrewb_63) reported 17 minutes ago from Ilford, England

  @virginmedia There's an issue in the area and we let out technicians know

• 
  Mark Kelly (@GlueWhichBinds) reported 22 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Sevki 💉 💉🎉 (@sevki) reported 26 minutes ago from City of London, England

  .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

• 
  Wesley Dolly (@wesleyddolly) reported 28 minutes ago from Ilford, England

  @virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?

• 
  Vincenzo Rampulla (@vmrampulla) reported 28 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  amanda (@amanda11350524) reported 28 minutes ago from Ilford, England

  @virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 29 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Wesley Dolly (@wesleyddolly) reported 30 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 30 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  DEREK BURGESS (@derekcburgess) reported 33 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

• 
  Chloe (@chloehester) reported 46 minutes ago from Islington, England

  @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

• 
  Vics. 💙 (@afcvicki) reported 51 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  Steven Kraan (@drawing_daily) reported 53 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  SA Punk (@michaelsamuels4) reported 54 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  therealmasonbrown (@GodofwarBrown) reported 59 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Moanivator (@MrMoanivator) reported 4 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  Melanie💙 (@provensportie) reported 5 minutes ago

  @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

• 
  Stephen Maddock (@stephenm68) reported 5 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  Alan Owen (@AlanOwen1947) reported 5 minutes ago

  @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

• 
  Tó's Right Foot (@UncommonNeutral) reported 6 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  Ian Abbott (@IJTrueBlue) reported 7 minutes ago

  How do I make a complaint about your doorstep cold callers @virginmedia

• 
  Keeley 🌻 (@Keeleyeveline_) reported 11 minutes ago

  @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

• 
  Gary Adams (@GazzaAdams) reported 11 minutes ago

  Hi @virginmedia This latest update appears to directly contradict the update you sent me earlier today. At 12:57, I was told that an engineer **was already on site and working to fix the problem**, with an estimated repair time of **18:00 today, 19/08/2026**. At 15:24, I am now being told that you have identified the problem and that an engineer **is on their way**, with the estimated repair time moved to **14:10 on 21/08/2026**. This is the original date that was stated 2 weeks ago. Could you please provide an accurate explanation of what is actually happening with fault **F012421201**? In particular: * Was an engineer on site earlier today, as stated? * If so, why is an engineer now apparently only “on their way”? * What has happened to cause the estimated repair time to move from this evening to Friday afternoon? * Is 21/08/2026 at 14:10 now a reliable estimate, or is this simply an automated placeholder? I appreciate that faults can take longer than expected to repair. What is frustrating is receiving contradictory information that makes it impossible to understand the actual status of the fault. Please provide a clear and factual update rather than another automated status message.

• 
  MozzaEV (@mozzaev) reported 12 minutes ago

  @virginmedia @Carolestfc1 I havelogged a complaint, as paying for service we aren't receiving from Virgin Media

• 
  🎯DartingMelon⛩️ (@DartingMelon) reported 13 minutes ago

  @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.