Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Southwark, Ilford, Kensington, Poplar, Hackney, City of Westminster, City of London, Camden Town, Hampstead, Paddington, Orpington, Harringay and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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New Directions 🇬🇧🇱🇨
(@NewDirections7) reported
from
Ilford, England
@virginmedia I’d like to change my virgin media package can I get some assistance ASAP please. It’s awful that as a customer you can’t get help right now!!!!
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
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•
(@_240797) reported
from
Bromley, England
@virginmedia you guys are absolutely appalling, i would like to cancel my contract please.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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Elizabeth Wakeling
(@lizwakeling1) reported
from
Croydon, England
@virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.
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Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
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Vinod Mahtani
(@1stcallosteos) reported
from
Enfield Lock, England
@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@allen_luke98) reported
@virginmedia @virginmedia the wait times are not an issue. I have called multiple times already, they just tell me to wait a few more days as the resolution of the issue has been pushed back again. What can I do?
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Bryan Kavanagh (insert $8)
(@Thatsprettycoo7) reported
@virginmedia Hi, we've tried this avenue and I feel this isn't being actioned or taken seriously enough. My mother in law didn't want to renew because she's moving in with us soon and we're now told she can't go back to her old contract. If we cancel during the cooling off period then she'll
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Craig Forman
(@Forman5Craig) reported
@virginmedia I’ve already submitted it as a formal complaint through VM. I’ve spent enough time on this today. I wasted a whole afternoon and don’t want to waste an evening either.
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Bryan Kavanagh (insert $8)
(@Thatsprettycoo7) reported
@virginmedia Lose internet and TV services. This is miss selling and I'll be taking this to the ombudsman for taking advantage of an elderly woman. This is catch 22, if she doesn't cancel then she'll be liable for an 18 month contract. How can we escalate this further / quicker?
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Alastair Milne
(@maestromilne) reported
@virginmedia But my point is the end user is completely blind to the true likely timeline to fix the problem. VM provide no access to any real insight into the specific outage issue. Just send multiple pointless ‘updates’ with ever extending target dates
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Hannah Roomes
(@RoomesHannah) reported
@virginmedia I can’t understand a few quid extra a month but not £22. I do not believe £166 a month now is not good value for money when a new customer can get the same for £40
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⚽️Darren Ardeman⚽️
(@firestarter_dla) reported
Stay away from @virginmedia #broadband if you have a lot of #smarthome devices. I made the mistake of switching from @SkyUK which was working perfectly and have had nothing but trouble for 5 months
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ItsN1Y4Az
(@its_N1Y4AZ) reported
@virginmedia Okay this is getting really frustrating now I connected back to the Virgin WiFi so I could click on the link and test but it wouldn't even load. We've been having VERY SLOW INTERNET ALL DAY, everything you've tried telling me to do hasn't worked. Can someone actually help?
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Bradie82
(@Bradie82) reported
@virginmedia No same issue - I have a Hub 3.0 and greem arrows flashing
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Craig Forman
(@Forman5Craig) reported
@virginmedia No I’ve tried explaining that. I have not changed my package since November 2021. It has purely been an error at VM and unfortunately the customer service follow up is shocking. As I said my contract is due up un May and it’s highly unlikely I’ll stay with VM