Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad
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David Elliott
(@dagadave) reported
from
Enfield Lock, England
@virginmedia no resolution-
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Monteray 🇫🇷🇪🇺🇬🇧
(@JackMonteray) reported
@virginmedia My wife is, started on WhatsApp at 1725 still not resolved at 1900 as 'Kevin' has gone for his dinner for an hour! As I said we have taken out a new contract elsewhere and wish to cancel the one with yourselves as we have completed the 18 month contract
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kcdotdot
(@KCdotdot) reported
@virginmedia I understand that, but other issues re customer service have pushed me to the edge! No one is taking ownership of the issue and making verbal contact is near impossible.
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Rick Ryder
(@rickie_ryder) reported
@MarkChandler3 @virginmedia @bt_uk Any good? Always had BT but they will not bring there price down so need to shop about.
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Chris Moore
(@spannerhappy) reported
@virginmedia I haven't been able to get through.... Constantly on hold, online help going around in circles to the same pages
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Lord Splashy
(@lord_splashy) reported
@virginmedia It’s mostly along the lines of ‘your bungalow hasn’t been built’ or ‘we don’t provide virgin to that area’ even when the neighbours around have it! One oppo said that prob because the old lady who lived here before never had internet that it was never installed which makes sense
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Brian McCowie
(@BrianMcCowie01) reported
@virginmedia I’ve got 6 recorded phone calls I’ve got ready to release about how shoddy your customer service is, you’ve got exactly 10 mins to call me before they get uploaded! We’ve got episode 1 which is, my shift finishes in 5 mins so I’m going to put you on hold and hang up!
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fallen angel
(@fallenangel1969) reported
@virginmedia Yes I've made a complaint who just email me back & say ring up . I'm just being sent round in circles How its left me today is frustrated & wishing I'd never bothered renewing my contract . Now I'm tied in
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Andrew Bealing
(@ABealing) reported
@virginmedia and here's another thread on the same issue which I posted on with no response. Its not just me! Its not just one email source which sometimes get blocked either.
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Josh Stankler
(@joshstankler) reported
@virginmedia Yes, it says there are no issues but my speeds have been all over the place for the past few days. It's now really slow once again. When I spoke to VM on the phone they said there is an issue and it will be fixed soon. Please can you confirm this?
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Brian McCowie
(@BrianMcCowie01) reported
@virginmedia #2 is, im not going to raise a complaint for you because my system that allows me to do that isn’t working at the minute and you’ll have to call back in 48 hours when it’s working again.