Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hammersmith, London, Newham, Ilford, Southwark, City of Westminster, Westminster Abbey, Croydon, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 2 hours ago |
|
London
|
Wi-fi | 4 hours ago |
|
London
|
Internet | 6 hours ago |
|
Newham
|
Wi-fi | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧 (@MAL_T7) reported from Merton, England@xalzias @virginmedia There’s more people out there looking for jobs. People who doesn’t enjoy their jobs should find something else they like. I’m glad you have moved on. I need support or assistance from @virginmedia nothing less nothing more.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, EnglandHi @virginmedia. You were meant to phone us at 8am today. Just like your service guy was supposed to turn up 12-4 yesterday, but instead turned up at 7, hadn't been told what the issue was, got aggressive & drove off. You are appalling.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@robertgilbert86 @virginmedia Hm, ok. Today has been a nightmare. Bf listening to hold music for an hour, lied to about when a technician was coming, then he was aggressive and both he & customer services then seemed to be gaslighting.
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Daniel W (@damawa42) reported from Camden Town, England@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
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Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, EnglandVirgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧 (@MAL_T7) reported from Merton, EnglandShocking customer service experience from @virginmedia need to find the legality of coming out of contract which was started last month. Scott/Chris you guys need some serious training on customer service over the phone.
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HeatherSkipsey (@Heather_Skipsey) reported from Merton, England@virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!
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Lynda Lynch (@LyndaLy68271095) reported from Stone, England@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
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Phelan Hill MBE (@PhelanHill) reported from Wandsworth, EnglandJust left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia If anyone is there, your Kafkaesque hellhole of a website is like the labyrinth in The Shining. It just sending a user back to sign in, even though we are, and that's after thirty minutes trying to change the password. You are abysmal.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
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Craig Sullivan (@OptimiseOrDie) reported from London, England@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Daniel W (@damawa42) reported from Camden Town, England@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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linda holmes (@pussinpjs1) reported from London, EnglandNo access to the Internet @virginmedia anyone else having problems
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Curly O's (@JanineAdelman) reported from Barnet, England@virginmedia We have ongoing service fault making our viewing impossible. It cannot be rectified as engineers cannot work. Yet you still increase our bill by over £25!! Tried to phone but end up being cut off, no online chat working. Very frustrated.Please advise what can we do.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia Also, yesterday you told us that there had been service issues in our postcode since beginning of April. You forgot to mention this when selling a contract to us with allegedly faster speeds, which apparently can't exist.
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Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia We are still waiting for the customer service call that was coming at 8am.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bairdian (@Bairdian) reported@TalkTalk Help me get a different provider than @virginmedia
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Nicola Cook-Moss (@cook_moss) reported@virginmedia No they haven’t at all customer service just says there is an issue , they keep reporting but nothing is done
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Sammie Taylor (@sammie202010) reported@virginmedia Issue in my area for 3WEEKS was told it would be fixed. I cannot work AGAIN today. Fix it god damn it. Sick of your lies. BL6 area
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Julian Deans (@Deansy34) reported@virginmedia Hi, firstly Thankyou. I’ve been pushed from on call to another. I am in a contract with BT. To get out of that will cost me £279. I asked the guy I spoke with yesterday if Virgin could help with that. He replied yes. But that I would have to set up tbe account first.
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Onearmedjohn (@onearmedjohn) reported@virginmedia Funny enough I’ve been on WhatsApp since about 1945 yesterday, trying to find out when my contract ends but at 2000 the chat ended with the promise of it resuming at 0800 and I’m still waiting. Your customer service is appalling.
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Julian Deans (@Deansy34) reported@virginmedia Customer services
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mo alex austin (@alexaustinuk) reported@virginmedia No I have checked everything. Looks like a problem in the area as neighbours experiencing same issues
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Dinsey (@OfficialDinsey) reported@virginmedia I assume so, this issue has been ongoing for a while and I’ve changed phones etc but on my virgin go I only have 4 devices connected
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Bairdian (@Bairdian) reported@TalkTalk No worries Andy. Just enjoying bashing @virginmedia a bit for their exorbitant pricing, local monopoly and terrible wifi. Keeps me young. Do you have an app @TalkTalk? Virgin do. It just pretends to load for 6 hours. Brilliant distraction from the money you're paying for fibre...
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Mark Catley (@dukeofbeeston) reported@virginmedia No- because the people we spoke to did not instruct us to- which takes us right back to the piss poor customer service. Not paying, won’t pay, @AishaKhanCatley is acc holder.