Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/25/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Ilford, Harringay, Croydon, City of London, Hampstead, Fulham, Greater London, City of Westminster, Poplar, Chingford, Wandsworth and Romford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • PopePower William Pope (@PopePower) reported from Walthamstow, England

    @virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    @virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.

  • OliverMcGrath Ollie McGrath (@OliverMcGrath) reported from Barnet, England

    I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.

  • kierank_ Kieran Kunhya 🚀 (@kierank_) reported from Camberwell, England

    @virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thekelkel Kelly Lewis (@thekelkel) reported

    @virginmedia Still issues, intermittent connectivity, and when it does work only getting 14mb speeds with 0.2mb upload on a 100mb line!!! It takes 10 minutes to send a 2 line text email!! Please can someone call as this is disgraceful!

  • KARTIKZAVERI4 KK (@KARTIKZAVERI4) reported

    Suuuuus @virginmedia complaint department are sleeping! last 3m try to contact them but no one come back.big service provider but....?

  • RetroBoxRoom Retro Box Room (@RetroBoxRoom) reported

    @jimbug1024 @virginmedia I've had them for a couple of years. I normally don't have such problems. I've got their internet phone line. Which is fun, because they tell you to reset the router, then don't bother to call back... so you have to jump through the same hoops.

  • John_murphy1 John Murphy (@John_murphy1) reported

    @virginmedia I was promised in September that a call-out charge for an engineer would be reversed and it still hasn't been. The engineer was called as my internet kept going down, so it was urgent. I've found the complaints process on the website so I've used that.

  • jakeotley Jake Otley (@jakeotley) reported

    @virginmedia Only the TV service is not working.

  • Robert17502557 Rob🦇🧟‍♂️🎃 (@Robert17502557) reported

    @virginmedia It says WiFi and broadband is down

  • crustyfuzz 🏳️‍🌈 Chris Atkinson-Young 🏳️‍🌈 (@crustyfuzz) reported

    @virginmedia Yep still down, although the checker is now working and saying est 4pm fix.

  • Adsax1 Adam Stevens (@Adsax1) reported

    @virginmedia Oh and I am back on the phone 30 minutes on hold after 4 days of no emails. Very poor service

  • R_KEDDO Rk (@R_KEDDO) reported

    @virginmedia The network keeps dropping out of range and there’s problems with the Wi-Fi around the house

  • ShayyyCoco Coco.shayyy 🇯🇲 (@ShayyyCoco) reported

    @virginmedia Just fix the internet nuh man, there’s always something.