Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/24/2026 00:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Hammersmith, Hackney, City of Westminster, Hampstead, Ilford, Croydon, Greater London, Camden Town, Borehamwood, Enfield Town, Paddington and Poplar.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • gareth_keen_80 Gareth Keen (@gareth_keen_80) reported from Bexleyheath, England

    @virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia @MrTClayts It is not. There are no known issues in my area at the moment.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.

  • lukebaileyphoto Luke Bailey (@lukebaileyphoto) reported from Lambeth, England

    @virginmedia Persistent network issues continue to hinder the ability to work from home. I endeavoured to check the service page but it itself would not load so I’m guessing there’s an issue somewhere. Issues include long dropouts and high response times. #networkengineer

  • willjennings80 WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England

    @virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected

  • JohnPeeOfficial John Pritchard (@JohnPeeOfficial) reported from Merton, England

    @virginmedia goes down more than a brothel worker

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions

  • Pemble93 Stephen Pemble (@Pemble93) reported from Romford, England

    @virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.

  • richardjportman Richard Portman (@richardjportman) reported from Eltham, England

    Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).

  • Chrisveria Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, England

    Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    No access to the Internet @virginmedia anyone else having problems

  • maffff Matheus na Casa (@maffff) reported from Lambeth, England

    @ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GFittall Glen Fittall (@GFittall) reported

    @virginmedia who can i contact to arrange for set up of my wifi boosters? I've tried your step by step online tutorials and YouTube vids, all i get is oops something went wrong? My internet is poor in various rooms so if i can't fix this issue i will cancel my broadband with you

  • Waddiee Shaun Wade (@Waddiee) reported

    @virginmedia It’s the set top box. It just says “searching…” and I can hear a small buzz sound that happenes once every few seconds. I’ve checked all the ports and it’s still not working properly. Thx

  • BenMason232 Ben Mason (@BenMason232) reported

    @virginmedia @virginmedia Don't give me the small print T&Cs nonsense. Just explain to me why you feel it's acceptable to charge me £250 because YOU CANNOT PROVIDE ME YOUR SERVICE. If I was trying to cancel, fair enough. But I'm not. U don't offer the service where I'm moving.

  • katiemc89751474 Katie McCarthy (@katiemc89751474) reported

    @virginmedia Hi, is there anyone we can speak to? No broadband or tv since Friday. The service status keeps adding time on.

  • vanderpumpstan housewivesstan (@vanderpumpstan) reported

    More lies from @virginmedia why do you refuse to let customers speak to a manager by phone? Never known such appalling service. Do not use Virgin media, they are trained liars. Can’t wait to get out of this contract #virginmedia

  • JohnMc_Lpool John Mc (@JohnMc_Lpool) reported

    @coralgrainger @virginmedia Same issue with @virginmedia. They have my bank details, why can't they just transfer?

  • sronii Ronak Sharma (@sronii) reported

    @virginmedia Dear @virginmedia don't checked your online service status because its showing ' no issue '. But can you checked with your customer care please. Its outage since 4 days. Its ridiculous service 😡

  • BenMason232 Ben Mason (@BenMason232) reported

    @virginmedia @virginmedia 'The service is with the property'. Absolute nonsense. Just stop the service for the property. And don't charge me £250. How difficult is that?!?

  • Zachclose2000 zach close (@Zachclose2000) reported

    @hogmaster2020 @virginmedia @VirginVoyages I know they don't care about people they don't even help the vulnerable people

  • MinettOliver Oliver Minett (@MinettOliver) reported

    @virginmedia @virginmedia I've had a look and a lot of people have reported similar issues. Please can ours now just be rectified and us compensated, or I will be forced to terminate the contact early.