Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Walthamstow, Hackney, Ilford, Islington, Newham, City of London, Waltham Forest, Poplar, and Barking.

City	Problem Type	Report Time
Walthamstow	Wi-fi	2 hours ago
Walthamstow	Total Blackout	19 hours ago
Hackney	Internet	1 day ago
Ilford	Internet	1 day ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Vincenzo Rampulla (@vmrampulla) reported 2 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Marco (@marco_dirosa) reported 4 minutes ago from Islington, England

  @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 8 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 10 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Andee Byford (@BobCratchitt) reported 12 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  SallyH (@sallyhhk) reported 12 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 15 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Paul Lewis (@paulstevenlewis) reported 17 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 18 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Zahida (@zkhussain) reported 19 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Vics. 💙 (@afcvicki) reported 22 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 23 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 23 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Lloyd Child (@islingtonlloyd) reported 25 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  DEREK BURGESS (@derekcburgess) reported 34 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

• 
  Andrew Battle (@andy_s_battle) reported 48 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Derrick Brown (@DerrickSWB) reported 53 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Andrew Burns (@andrewb_63) reported 55 minutes ago from Ilford, England

  @virginmedia There's an issue in the area and we let out technicians know

• 
  Andrew Colman (@scuttyoftheyard) reported 55 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  A voice only (@Avoiceonly2) reported 56 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fielden85 (@fielden85) reported 6 minutes ago

  @virginmedia are becoming a joke... 3rd time in a month the internet has gone down.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 7 minutes ago

  @virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now 😡

• 
  Nicole! 2.0 (@mademetoxic) reported 8 minutes ago

  @virginmedia Yes no problem

• 
  Matthew Hanlon (@MatthewHan93365) reported 9 minutes ago

  @virginmedia I have no WiFi or Tv. Are servers down ts25 post code?

• 
  SMC-1967 🍀 (@Smc___1888) reported 13 minutes ago

  Sort your ******* Internet out @virginmedia 3 times it's went off since AV woke up n gives you the same bullshit excuse on the service status.

• 
  z (@ogerreyn) reported 13 minutes ago

  @virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service

• 
  Foredeck (@Foredeck99) reported 21 minutes ago

  @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

• 
  G99 (@G99____) reported 22 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Duncan Waugh (@waughzone) reported 23 minutes ago

  @dobbin1957 @virginmedia I struggle to get any communication from @virginmedia at all but then, when they did communicate, it contained blatant lies saying they had fixed the issue and an engineer had been out (neither of those things happened).

• 
  Sarah H 🇺🇦 (@SarahH21401811) reported 31 minutes ago

  @virginmedia my new equipment was ordered weeks ago & never arrived! I rebooked, but changed fed delivery date and heard nothing since!!