Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/04/2026 08:30

February 04: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Barnet, Hackney, Enfield Town, Southwark, Croydon, Paddington, City of Westminster, Tower Hamlets, Greater London, Poplar, Camden Town, Hampstead, Carshalton and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • thekjulika Kristine Julika (@thekjulika) reported from Barnet, England

    The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VeryGrumpyKev Kev (@VeryGrumpyKev) reported

    Sneaky @virginmedia I'm on UC Essentials. Cancelled services, tell me I can't (even though I only have to give 30 days notice), raise complaint, agent raises it and closes it. Eventually offered £20 goodwill. Now you've cancelled services and applied early termination at FULL

  • NezTurkan Nez HMTurkan (@NezTurkan) reported

    @virginmedia Hmm 🤔 it's been over 2 hours and 20 mins we've been on this particular call now ... we are nowhere near a resolution. We're simply being passed from pillar to post. We've a good mind to cancel our contract.

  • pete_virgilio Pete Virgilio 🦁 🐻 (@pete_virgilio) reported

    @virginmedia Data not working at all. Texts and calls are ok

  • pamos78 Pam (@pamos78) reported

    @virginmedia help please, moving house and have let you know with 4 weeks notice. Now been told we will be without internet for 2 weeks due to blocked ducting. Can you help with a solution as we wfh.

  • andyone04 Spinning (@andyone04) reported

    @virginmedia The number for customer service always hangs up

  • pamos78 Pam (@pamos78) reported

    @virginmedia Just that if it's over 8 weeks they can help otherwise we just have to wait.

  • OldhamSte OldhamSte RL (@OldhamSte) reported from Oldham, England

    @virginmedia @AzzopardiEmma Your always sorry, your service, promises and what you State top service is shocking - you should be shut down! I'm angry

  • realtalkvlogger CRTV (@realtalkvlogger) reported

    @virginmedia I am aware of the options to press as I’ve called too many times now. And as I stated before I’m stuck in a log in loop. I’m making a detailed video on my experience with VM for YouTube. I am tech savvy, I build PCs for fun. Stop treating me like an idiot.

  • StephenCavinder Steve Cavinder (@StephenCavinder) reported

    @virginmedia appalling service. I want to speak to someone so please don’t assume I’m happy to use your online service. Don’t expect to wait for 30 minutes to be connected.

  • CambridgeAimee Aimee 🌷 (@CambridgeAimee) reported

    My wifi is being so bad and if it doesn’t get it’s **** together by 10:30 I’m suing virgin media