Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, Hammersmith, Paddington, Romford, Southwark, Hackney, Bromley, Hampstead, City of Westminster, Harringay, Ilford, Croydon, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia Been on call and waiting for 15 minutes. Very poor
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Barrett
(@sarmar3105) reported
@virginmedia thats unacceptable was informed he would be back he didn't return the guy on the phone said he will 100% be back she waited up till gone 9pm shes 69 & not even a call? Again had to call back ourself to be told Tuesday now, I think collect your equipment and cancel her contract
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Soph ミ☆ 🏳️🌈
(@mxsophiie) reported
@virginmedia What network do you piggyback from for Virgin Mobile?
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Sandra
(@sandra21saidat) reported
Virgin media player is not working 😭 #LoveIsland
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Megan Timoney
(@MeganTimoney3) reported
When I sit down and get ready for #loveisland but virgin media player is not working …..😭😭😭
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L JEFFERS
(@ljeffers1066) reported
@virginmedia Hi. They told me they were trying to transfer me to the complaints team but were having trouble doing so. Then they hung up on me. Now no-one is answering my call. What do I do? My elderly neighbour tried to cancel and instead has been signed up to a new 18mth contract.
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Shaun Donaghy
(@sbeedee) reported
@virginmedia an engineer turned up this morning out of the blue to fix 'the noise' coming from my virgin box but there's been no broadband or TV working since! Next engineer slot is 5 days! Can this be escalated please?
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R
(@DjPerZn) reported
Anybody else’s virgin Media not working ? #LoveIsland
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roza ̵ᴗ˂̵
(@rozassu) reported
@virginmedia FIX YOUR DAMN APP #loveisland
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Sarah Barrett
(@sarmar3105) reported
@virginmedia Me to as I said she's been a LOYAL customer since the days it was telewest 30 years! And she's treated this way he prices always going up when a new customer gets it half the price and then they leave once their contract ends companies like you should really after loyal ones
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Tracie Davis
(@TrayLadyDavis) reported
@virginmedia Complaints have been raised but there’s no resolution. Appalling company