Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Stratford, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 24, 9:14 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- Total Blackout (7%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, City of London, Poplar, Waltham Forest, Newham, Islington, Walthamstow, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
TV | 1 hour ago |
|
Hackney
|
Wi-fi | 1 hour ago |
|
Ilford
|
Internet | 5 hours ago |
|
Ilford
|
Internet | 10 hours ago |
|
Ilford
|
Internet | 23 hours ago |
|
City of London
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
28 recent signals
10 recent signals
5 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Kathryn Bowers (@kathrynahedrick) reported from Ilford, England@virginmedia is there an estimated fix time for E18, please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mr b (@uxbridgeblade) reported@virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all
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Fleebee (@imfleebee) reported@lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday
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Daph ¹⁶ ³ ³⁰ (@daphmc_) reported@Rugby_Scoop @virginmedia Ireland needs to face the facts they’re still rattled since the 2023 WC QF… probably facing the same issues that the head coach has stayed on a fraction too long now and it’s not working. Agreed with Marshy, sort your own issues.
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Michelle Wright (@EDsetMefree) reported@virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv
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Robert Walker (@KingBerty1992) reported@DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands
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Alexander Dumas 🏴 (@Alexand68647317) reported@DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.
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Kakistocracysucks (@AR59446899) reported@Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.
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Mo Woke Rejoiner (@MagicalMo) reported@virginmedia I have done. Looking forward to a resolution.
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funkeechicken (@funkeechicken1) reported@virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?
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Steve Wright (@SWright1steve) reported@GrahamCompton @MartinSLewis @ao Reminds me of the 6 months I spent trying to cancel Virgin Media. Sky are almost as bad.