Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/10/2026 09:35

March 10: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Ilford, Croydon, Tower Hamlets, City of Westminster, Hammersmith, Southwark, Dagenham, Camden Town, Hackney, City of London, Romford, Barnet and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomIlford Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • jackbremer The Honourable Jack Bremer, Laird of Loch Borralan (@jackbremer) reported from Wandsworth, England

    @virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

  • pantolady Deborah Barnard (@pantolady) reported from Bexleyheath, England

    @JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according

  • askgeez Guy F (@askgeez) reported from Loughton, England

    @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • Morvaridp Morvarid (@Morvaridp) reported from Barnet, England

    @virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia No coherent reason for 17 days of unusable broadband. Yesterday was told there was an SNR issue, today I was told everything is resolved but my awful bandwidth still shows otherwise. I'm now on a 3 day bandwidth check, which is at least different, possibly progress possibly not.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England

    @virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks

  • Purp_Amethyst Maya (@Purp_Amethyst) reported from Camden Town, England

    @virginmedia guys my internet is not working ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MumsyFace Fiona. Not going back to work.💙 (@MumsyFace) reported

    @virginmedia Hi. Are you still having wi fi problems? My Internet has been down since yesterday. East Midlands.

  • lexsar1973 Wayne Hirst (@lexsar1973) reported

    @virginmedia major internet outage with Virgin Media

  • soul_sniper65 Paul (@soul_sniper65) reported

    @virginmedia what a surprise. Your **** service has gone down again. Do you only provide a service till midnight nowadays

  • charlie37sparks Charlie Sparks (@charlie37sparks) reported

    .@bt_uk you’re a joke of a company! It sounds like the 5th engineer is going to fail to show up. @virginmedia what’s the earliest you can install broadband at my property?

  • _xVintoreZ VintoreZ (@_xVintoreZ) reported

    @FriendlyGuyTTV @virginmedia Technicians came to my house twice now since buissness line, and both times said " idk must be a network fault" and left. Im so fed up with this dogshite company, but i have no other options, (that have the upload speed/bandwidth to stream that is)

  • OfficialBeeston Beeston (@OfficialBeeston) reported

    @FriendlyGuyTTV @virginmedia I’m actually lost for words now mate, it’s getting beyond a joke. It cut out 4 times today while I was trying to work from home. They are absolute cowboys

  • VenomousClips TKNvenomous (@VenomousClips) reported

    @virginmedia love gaming and tgen your entire service goes down

  • MSROPER10 S (@MSROPER10) reported

    @virginmedia down again and even though it's been down about 20 times in the last year the automatic bot gives no compensation, only more expensive bills.

  • StephenSpiers4 stephen spiers (@StephenSpiers4) reported

    @virginmedia internet in Basildon is down?

  • _xVintoreZ VintoreZ (@_xVintoreZ) reported

    @FriendlyGuyTTV @virginmedia IKR! I have the "24/7 guaranteed uptime" Buisness line package. Atleast 3 times a day i get a 1 second cuttout. atleast 3 times a week wifi cuts out for 20s Atleast once a week i lose all internet for half an hour Once aweek or so i will have a total loss of service for an hour