Virgin Media Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Merton, Hammersmith, Hackney, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Ilford, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Internet | |
| Merton |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Grant
(@Its_Lloydio) reported
@virginmedia Hi, WiFi went down around 00:20 am last night and still! Have no WiFi after using your online guide and a few resets. And service page says there isn’t an issue?
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Stephen Porton
(@swporton) reported
@virginmedia internet service in BS11 keeps dropping and reestablishing connections every 20-30 minutes. Please fix ASAP.
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Mist
(@MistMaster777) reported
@virginmedia I have not had internet for 12 hours now, I'm aware there is an outage going on but can you guys atleast give some support? no it is not a problem with my router, there is an outage. please can I get some sort of support for my issue.
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Doug Wells
(@DougWells94) reported
@virginmedia Same as issue this morning. Doesn’t connect me to an advisor
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Steve Button
(@sebutton) reported
@virginmedia Hi. Internet dropping out and reconnecting every 20 minutes. Nothing reported on status page but I see many reports of issues in Bristol. My area is BS149QR
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VanHowe
(@howedali) reported
@virginmedia Ok! I am sorry to finding a solution over here as i am not getting any solution information. I just wanted work from home, thanks @virginmedia , i never forget this! And bye bye.
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Ste
(@MannahLFC) reported
@virginmedia yes again broadband is not working. We have had engineers out 3 times, boosters, new kit and yet it still drops out every day!!! Tried to follow leave link which also doesn't work. Literally worst service going. Not fit for purpose.
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Matt Bullock
(@MonkeyBullocks) reported
@virginmedia I have a customer support query about your customer support. I'm an "active customer" who never received any equipment (router, etc.), should the Pre-Install Team be responsible for helping me, or someone else? I get different answers depending on the department!
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Chris Hamilton
(@topherham) reported
@virginmedia Unacceptable. I’ve been put on hold now for the third time this morning. The same stock responses are being wheeled out: “I understand”; “I’m sorry”; “construction issues”. I’d elicit a better response if I repeatedly banged my head against the wall.
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here she ***
(@degrade_me_plzz) reported
@virginmedia connection is down in sw9 when will this get fixed? it’s been like this since yesterday morning