Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/26/2026 23:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of London, Romford, Islington, Newham, Poplar, Southwark, City of Westminster, Merton, Barnet, Hackney, Croydon, Hampstead and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • PauleneCarr PauleneCarr (@PauleneCarr) reported from Croydon, England

    @virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service

  • jimiinc James Enck (@jimiinc) reported from Camberwell, England

    @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

  • JonMarkDeane Jon Mark Deane (@JonMarkDeane) reported from Lambeth, England

    @virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them

  • StevenCooke94 Steven Cooke (@StevenCooke94) reported from Poplar, England

    @virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!

  • chriswoods84 Woodsy (@chriswoods84) reported from Enfield Lock, England

    @virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course

  • Messy_BB Mercedes BB (@Messy_BB) reported from Sutton at Hone, England

    @virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin

  • LazyValentina Lazy Valentina (@LazyValentina) reported from Croydon, England

    @virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢

  • Formanaterr Eruptiion (@Formanaterr) reported from Romford, England

    When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻

  • danslee Dan Slee (@danslee) reported from Camden Town, England

    Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • starsenic dicle erver (@starsenic) reported from Hackney, England

    AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

  • mattsray Matt Ray (@mattsray) reported from Tottenham, England

    @virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!

  • tulsehillboy Lee Winter (@tulsehillboy) reported from Lambeth, England

    @virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!

  • johnnieego John Lyons (@johnnieego) reported from Hackney, England

    Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.

  • Andrew007Uk Andrew Fleming (@Andrew007Uk) reported from Sutton at Hone, England

    Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • raymierussell Raymond Russell (@raymierussell) reported

    @WoblyRampack @BreakIntoProg Yeah, Virgin media is one that will usually give you a decent discount but you have to go through the 'I am thinking of leaving you' dance. I eventually did leave Virgin because I only wanted BB and it is fast but not particularly valueful. I went with a mobile BB solution.

  • MariaHaynes Maria Haynes (@MariaHaynes) reported

    @MoneySavingExp Got sick n tired of haggling so plucked up the courage to cut the @skytv & @virginmedia umbilical cord months ago & go it alone (we have a Smart TV, a Firestick & decent broadband, which helps) - have never looked back 👍🏻

  • 1stevengrant Steven (@1stevengrant) reported

    @vmbusinesshelp @vmbusiness Yeah did that yesterday. Engineer is due out today. But yeah, your support and network status announcements need work.

  • al_swifty Alice Swift (@al_swifty) reported

    @virginmedia It came back briefly last night and then disappeared again this morning. Currently on train a few stations down the line and signal is back. Issue seems to be localised to SK23

  • teznorth ElTel (@teznorth) reported

    @virginmedia Yes I've done that say no issues apart from connections to my house I've just called CS again to be told to rest it for the 10th in 36 hours and still have problems. A technician has even book for 2nd Dec but I have no Internet to then.

  • FifiG Fiona (@FifiG) reported

    @virginmedia Started text chat 10:43, still waiting… I just want to cancel an order @virginmedia

  • Bee_Cetin Bee 🐝 (@Bee_Cetin) reported

    @virginmedia Yes I have and they have no idea what is happening with my account. I keep getting passed around to different teams. Iv spoken to pre install and technical team and customers service. You are honestly causing me a high load of stress with not being able to do my work properly.

  • LozzyPurry Loz Perugini (@LozzyPurry) reported

    @virginmedia @YodelOnline no resolution.

  • awesome_squib Gemma-Louise (@awesome_squib) reported

    @virginmedia I finally have service today, albeit very slow but my upload speed is currently 2.58Mbps. It has been incredibly low all morning. I am unable to connect to any video calls & meetings. What needs to be done to get the upload speed back up? #urgent #WorkFromHome

  • gee97575787 gee (@gee97575787) reported

    @virginmedia Cannot add to system doesn’t allow it as existing customer , was pass onto 5 different people with no success now I have to go through complaints department , a bit of a joke Worst then SKY which I was previously on