Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Poplar, Waltham Forest, Ilford, Newham, Islington, Walthamstow, and Barking.

City	Problem Type	Report Time
Hackney	Internet	8 hours ago
City of London	TV	10 hours ago
Hackney	Internet	10 hours ago
Poplar	Internet	12 hours ago
Poplar	Internet	15 hours ago
Hackney	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  SA Punk (@michaelsamuels4) reported 1 minute ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Mark Kelly (@GlueWhichBinds) reported 2 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Vincenzo Rampulla (@vmrampulla) reported 9 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Helen Reihill (@BBLn15) reported 10 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Lloyd Child (@islingtonlloyd) reported 10 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  DEREK BURGESS (@derekcburgess) reported 11 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

• 
  Khaled Miah (@Khaled_Miah1) reported 13 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  radz (@rtkosha) reported 15 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Nathan Talbot (@nathantalbot) reported 17 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Russ Nightlife (@andypurbrick) reported 22 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Andrew Battle (@andy_s_battle) reported 23 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  travelling Adam (@TravellingAdam) reported 27 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Dionne (@dionnepat2000) reported 32 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  Charles Howarth (@HowarthCharles) reported 39 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  amanda (@amanda11350524) reported 39 minutes ago from Ilford, England

  @virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!

• 
  kevin richardson (@kevinri00714924) reported 41 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Annie Caird 🌻 (@AnnieCaird) reported 46 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 50 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Sam Batty (@sam_batty) reported 50 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 52 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 8 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  Shash (@shashpatel23) reported 11 minutes ago

  @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

• 
  LGWLGWLGW (@lgwlgwlgw) reported 16 minutes ago

  @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon

• 
  LordCornelius (@LordCornelius2) reported 16 minutes ago

  Anyone else's laptop struggling recently in the heat? The situation isn't helped by @virginmedia broadband being down longer and more often than Angela Rayner's knickers.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 19 minutes ago

  @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

• 
  Toise - Formerly Force Gaia - Stream Mon/Thurs 8pm (@Toise_Online) reported 21 minutes ago

  @rokokoprufei @virginmedia I had a slightly more techie issue with my ISP. They lied to me that they supported a feature that they actually didn't, and when i went to use it i found out. I just wanted to set up a Minecraft server for friends to log into without mucking around wiht changing IP addresses

• 
  David Owens (@DavidOw38948049) reported 23 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 23 minutes ago

  @shashpatel23 @virginmedia @HopeForTo Honestly, it’s a joke! Saying 8:07pm fix time here in Birmingham! If I hadn’t been forced to upgrade my V6 box to 360 software I’d still be able to access the tv channels!! But because 360 relies on wifi connection I can’t get any tv!! 🤯🤯😡😡

• 
  JON MAHER (@EFCJM) reported 23 minutes ago

  @virginmedia Why am I getting intermittent signal for over a week in my area L37 call up and get cut off no call back app says check back in 20 hours check day after you reset the check disgusting service allright taking £74 a month off me tho #disconnecting

• 
  BZSM1TH (@BazingaSmth) reported 25 minutes ago

  @virginmedia So ALL servicea are currently down in CT17 (TV, Fiber , and phone) They have been down since 1500hrs on July 13th. Not expected back up and running until 1300hrs on 14th July. This is not acceptable. You really are totally inept