Virgin Media Outage Report in Stratford, Greater London, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Westminster Abbey, Hackney, Islington, Paddington, and Waltham Forest.

City	Problem Type	Report Time
Camden Town	Total Blackout	2 hours ago
London	Internet	4 hours ago
London	Total Blackout	5 hours ago
Croydon	Internet	6 hours ago
Barking	Internet	6 hours ago
London	Wi-fi	6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Mario Bucolo (@mariobucolo) reported 16 seconds ago from London, England

  @virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate

• 
  Ollie Toogood (@OllieToogood) reported 6 minutes ago from Islington, England

  @virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?

• 
  Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported 11 minutes ago from Stratford, England

  @virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.

• 
  Johnny Douglas (@revjdouglas) reported 24 minutes ago from Hextable, England

  @davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!

• 
  ✨Siany Sparkles 💙 ⭐️🏳️‍🌈💙💕 (@spencer_sian) reported 25 minutes ago from Bromley, England

  @virginmedia wondering if there are significant issues in the BR7 area -Chislehurst

• 
  Stephen (@pennacksplace) reported 27 minutes ago from Camberwell, England

  Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌

• 
  Joel Reich (@joel_reich) reported 27 minutes ago from Walthamstow, England

  @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable

• 
  jordan (@wharfyoung) reported 28 minutes ago from Poplar, England

  When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.

• 
  Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported 29 minutes ago from Stratford, England

  @virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex

• 
  Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported 30 minutes ago from Stratford, England

  @virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious

• 
  Mario Bucolo (@mariobucolo) reported 35 minutes ago from London, England

  @virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks

• 
  ROB FARACE 💙 (@REDROBB1967) reported 39 minutes ago from Barnet, England

  @virginmedia hi any problems reported in London N12? My WiFi is down (again)? Plus my TiVo box has just shut down & told me to reboot

• 
  Jamie Bolding-Howe🏳️‍🌈🇬🇧 (@Jamie_Howe75) reported 44 minutes ago from Stratford, England

  @virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already

• 
  Abbi Mitchell 🔮 (@_abbimitchell) reported 45 minutes ago from Romford, England

  @virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?

• 
  Lewis 🇪🇺 (@lewistullett) reported 45 minutes ago from Hackney, England

  First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!

• 
  Mario Bucolo (@mariobucolo) reported 47 minutes ago from London, England

  @virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks

• 
  ROB FARACE 💙 (@REDROBB1967) reported 50 minutes ago from Barnet, England

  @virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks

• 
  Neil Carter (@Coq_Au_Ginge) reported 54 minutes ago from Ilford, England

  @virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?

• 
  Andy Hunt (@_andyhunt) reported 57 minutes ago from Bromley, England

  @virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?

• 
  Dr Lucy Webster (@lucewebby) reported 59 minutes ago from Lambeth, England

  @virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boz (@_x864) reported 6 minutes ago

  @virginmedia FYI: The issues were not resolved. Terrible communication from Virgin along with unacceptably bad customer service, so cancelled the order today.

• 
  Demon © (@DemonTraitor) reported 6 minutes ago

  @virginmedia Hi, I am trying to test my new 1gb interweb connection, but it is coming up slower than my previous, and your test page does not seem to work, can someone help? Thanks

• 
  chrissy shipley (@shipley_chrissy) reported 6 minutes ago

  @upursbetty @virginmedia Mine’s fine , bad luck

• 
  Georgina Freeman (@Georgin50336498) reported 9 minutes ago

  @virginmedia 4.5 years into inconsistent broadband, 300 calls,over 50 engerneer visits, 7days of no shows for recent engineers,3 days of trying to get a manager to call bk, 5 complaints raised, over £3900 paid to you for a service not received @BBCWatchdog please help?

• 
  Dan Fish (@fish1k) reported 12 minutes ago

  @virginmedia Hey, long time customer here! I have questions. You offer a Black Friday deal on your website, but when I phone you, you won't let me take it up! Is this allowed? this seems like false advertising! If you only offer this to new customers, why not say?

• 
  Matthew (@_quixotica) reported 16 minutes ago

  @virginmedia Tried again. They still don’t know. Your customer service is absolutely useless.

• 
  oisin (@OisnMcLaughlin1) reported 16 minutes ago

  @virginmedia i feel bad now my bad

• 
  Julie Storey 💙 (@JulieStorey1) reported 19 minutes ago

  @virginmedia Yes no problem how do I do that?

• 
  Steve (@sfetches) reported 19 minutes ago

  @virginmedia Absolutely shocking! Sky warned me about your customer service when I left them. Can you not transfer me to another team where I can talk to someone.

• 
  oisin (@OisnMcLaughlin1) reported 20 minutes ago

  @virginmedia i feel bad there is no problem