Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Waltham Forest, Newham, Islington, Ilford, Poplar, and Walthamstow.

City	Problem Type	Report Time
Hackney	Total Blackout	2 hours ago
Hackney	Wi-fi	7 hours ago
Hackney	Internet	21 hours ago
City of London	Internet	1 day ago
Hackney	Internet	1 day ago
Hackney	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 3 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Andrew Battle (@andy_s_battle) reported 7 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Mariachiara (@mariesnotcool) reported 12 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Matrim Red Hand (@tripodmatt) reported 16 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Drewery **** (@drewerydyke) reported 19 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  JJ Hazan (@HazanJJ) reported 24 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Michael James Weaver (@Weaverfooty14) reported 30 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 35 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  travelling Adam (@TravellingAdam) reported 37 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  radz (@rtkosha) reported 38 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  SA Punk (@michaelsamuels4) reported 39 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Russ Nightlife (@andypurbrick) reported 41 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Andee Byford (@BobCratchitt) reported 42 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 44 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 45 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Vignesh (@mistervickster) reported 54 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Steven Kraan (@drawing_daily) reported 56 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Russ Nightlife (@andypurbrick) reported 57 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Thomas Matthews (@thomasdmatthews) reported 58 minutes ago from Islington, England

  @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

• 
  Andrew Battle (@andy_s_battle) reported 59 minutes ago from East Ham, England

  @virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Kaplan (@sucksfacebook) reported 3 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  Derek (@DerekMcguire44) reported 3 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Stephen Maddock (@stephenm68) reported 4 minutes ago

  @j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.

• 
  Sarah Poyntz (@sarah1986) reported 6 minutes ago

  @ryantegan @skytv We’ve just gone the other way, @virginmedia was not interested in keeping a customer of 10 years+, cost was literally going to double! We’ve switched to Sky but are ready to play flip flop between the 2 for the foreseeable as we know neither of them has any interest in loyalty!

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 6 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  Jenny Barstow (@BarstowJenny) reported 9 minutes ago

  @virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement

• 
  Dianaaaa (@Dianaaaa_91) reported 9 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 9 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  Dmh (@Dmhches) reported 11 minutes ago

  @virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty

• 
  Philip Drury (@septembercott) reported 12 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia