Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 09/15/2025 22:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Paddington, Croydon, Dagenham, Hackney, Hammersmith, Barnet, City of Westminster, Waltham Forest, Romford, Poplar, Mitcham, Fulham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomPaddington Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

  • fdoug23 Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

  • KathyB05775264 Kathy B (@KathyB05775264) reported from Tottenham, England

    @virginmedia my internet is down. Is there a problem in the N18 area

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

  • rtkosha radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • marcones87 marco salamone (@marcones87) reported from Haringey, England

    @virginmedia n22 London still down… this is unacceptable at least 3 times per week..

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

  • SanderjoJohn John Sanderson (@SanderjoJohn) reported from Barnet, England

    @MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England

    @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

  • mindbodyrevival mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England

    @virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬

  • GodofwarBrown therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • nan2thou PAT WEBB (@nan2thou) reported from Enfield Lock, England

    When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AftonWater Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 #indyref2 (@AftonWater) reported

    @virginmedia 1 Hahaha! Seriously. So your “specialist” engineers (the 10 ones to come out) 4 years ago advised us one of the wired devices were causing the issue and to remove them all. This cured that issue, but also it’s every device & it’s not just the speed, the entire connection drops.

  • LionelCohen Lionel Cohen (@LionelCohen) reported

    No internet in our area (London SW5) for more than 24h @virginmedia when we all work from home. Customer service way below par on top. That’s unacceptable!

  • GibsonGraeme Graeme Gibson (@GibsonGraeme) reported

    Working from home + @virginmedia wifi down = 9am Peronis. Shambles

  • PWRFitness Paul R 🙂 (@PWRFitness) reported

    Time wasters @virginmedia Terrible website.

  • meejahoar Lizzie_Bee🌈🏳️‍🌈⚧🏳️‍⚧️🌈 (@meejahoar) reported

    @virginmedia please urgently update on internet outage in SE24. No info available via your system.

  • AftonWater Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 #indyref2 (@AftonWater) reported

    @virginmedia 2 the connection is up and down like a yo-yo! When it’s working the 190Mbps is fine, but it’s slows when the connection drops (through the day) to all devices. The engineer fitted a booster as he thinks there may be an issue with the cabling re the speed, but this has not helped!

  • nickneuenhaus Noodle 📷 (@nickneuenhaus) reported

    @virginmedia 'i assure you your internet will not go off again' think you should teach your tech workers not to lie down the phone

  • GibsonGraeme Graeme Gibson (@GibsonGraeme) reported

    @virginmedia Aye, apparently there’s an issue in my area and you’re working on it. Estimated to be fixed by 3pm. Doesn’t really help tbh

  • Alfieh_111 Alfie (@Alfieh_111) reported

    @virginmedia Still down, just saying "connected but no Internet" as it has done for the last couple days

  • BADB3RTY B3RTY (@BADB3RTY) reported

    @virginmedia I work 5 days a week & can not get in touch with your Customer service team you’ve made it virtually impossible