Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/13/2026 09:35

March 13: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, London, Hammersmith, Ilford, City of London, Waltham Forest, Merton, Islington, Dagenham, Kensington, Dartford, City of Westminster, Newham and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • FrankUgboro Frankie (@FrankUgboro) reported from Tottenham, England

    @virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • PIPPAaM Pippa Moss (@PIPPAaM) reported from London, England

    @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

  • MrCADwiz Everest, Sam (@MrCADwiz) reported from Bromley, England

    @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • flyinglimmar Marco Limido (@flyinglimmar) reported from Merton, England

    @virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • Veganforever67 Vegan join the PCS Union (@Veganforever67) reported from London, England

    @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

  • xfindingxemox Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, England

    UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

  • dreamboatsings Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • edshots the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • haniehvidmar Hanieh Vidmar (@haniehvidmar) reported from Paddington, England

    @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

  • edshots the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • PaulG_Lon Paul Griffiths (@PaulG_Lon) reported from Wandsworth, England

    @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CompanyTala TalaClothingCompany (@CompanyTala) reported

    @virginmedia down for anyone else? LE4 I have no internet. Worst broadband provider I’ve ever had.

  • CompanyTala TalaClothingCompany (@CompanyTala) reported

    @virginmedia Apparently no problems in my area. Why does your broadband stop working every 2 weeks?

  • JobIsA4 SteveAtkins (@JobIsA4) reported

    @virginmedia Hi, so your signal and service dropped for one last and final time last week. I am cancelling you and switching to Sky as of Jan 19th. Better service, more channels and cheaper too.

  • LeeCulleton1 Lee Culleton (@LeeCulleton1) reported

    @virginmedia The phone actually turned up today (on time) but the customer services person we spoke to yesterday suggested that you were out of stock and had no idea when they would be, anyway panic over, thanks for the reply.

  • Ryan_rugby Ryan Gettings (@Ryan_rugby) reported

    @virginmedia Would this be an issue with the signal? It appears on almost all live sport, and only on one of the two boxes I have?

  • Kevlar_Barker Kev Barker (@Kevlar_Barker) reported

    @snell220786 @virginmedia Ours is same at minute mate it’s a joke, TV won’t even work some days never mind the internet

  • Patrice70067410 Patrice (@Patrice70067410) reported

    @virginmedia my order is parked what is problem ?

  • kimwestcott1 kim westcott (@kimwestcott1) reported

    @virginmedia once again our wi fii is absolutely awful constantly dropping in and out makes it impossible to watch anything or kids to play xbox!!

  • mvspano matt spano (@mvspano) reported

    @virginmedia Takes me to a sign in page but when I sign in it just goes to my virgin account.

  • konventional57 ghana ba (@konventional57) reported

    @virginmedia I was then transferred to a totally different team and then informed that there weren't any notes from my previous calls. I will now have to make a complaint and the issue will be escalated