Virgin Media Outage Report in Stratford, Greater London, England
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The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Ilford, Tower Hamlets, London, Croydon, Hackney, Hammersmith, Woodford Green, Southwark, City of London, Chigwell, Newham, Poplar, Borehamwood and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
TV | |
| Ilford |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| London |
||
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia twice today you have gone down! This is annoying when I am still working. #deadline #wfh2020 #internetdown
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Scott
(@scottdb79) reported
from
London, England
@virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.
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• lolly
(@_240797) reported
from
Bromley, England
virgin media is absolute ****. thankfully my contract ends in a few days kmt.
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HARRY T
(@Spencer0814) reported
from
Lambeth, England
@virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection
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🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩
(@Poupina__) reported
from
Islington, England
Virgin media is down again ??? My WiFi is not working man 😒😒😒
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@richie_errol @virginmedia I have had the same for years and have now gone to sky. I also called sky to cancel and start again so could get 100 cash back via quidco and they have me 100 credit on my first bill. More customer service in 3 mins from sky than 15 years from @virginmedia
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia absolutely shocking service for my parents again from virgin
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet
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Adam Morris
(@adammorris101) reported
from
Camden Town, England
@virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?
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DJ S DOT
(@djsdotsv) reported
from
Islington, England
@virginmedia internet down again 2nd night in a row #fixup
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ivana croissant
(@acamarama) reported
from
Hackney, England
@Ofcom @virginmedia as a matter of policy you drop complaints calls . Shocking excuse for a services company. You should fail.. you fail your customer a daily
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(sam)urai
(@sam_l43) reported
from
Hackney, England
@virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Like night follows day, it gets a bit hot and @virginmedia goes down. Useless #virginmediadown #virginmedia
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Alison Simmons
(@divaAlison1) reported
from
Lambeth, England
What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice
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ClareOTstudent
(@ot_clare) reported
from
Croydon, England
@virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@VirginMediaCorp Shame your awful service has caused me to leave and I am sure @richie_errol wikl be following suit soon!! @virginmedia #servicefailure
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Amrat Patel
(@amrat_patel_100) reported
from
Barnet, England
@ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.
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Arthur Nicholson-Gumuła 🌱
(@Arthur82) reported
from
Lambeth, England
So is it me, or is @virginmedia uptime just getting worse and worse these past few months? Surely it hasn't always been this terrible in London?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@repeatall @virginmedia And when you do pick up the phone, and put somebody through to customer services, and they wait for 30 minutes to speak to CS, why is it not CS on the phone?? But some poor lad who cannot help because he’s not working in CS and can’t transfer the call. Frauds and criminals
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @virginmedia @Ofcom literally don’t waste my time you rude wasteful sucks.. just spent 45 minutes on the phone to get out through to customer complaints - and get Kirin in India poor luv who has no way to trader me to complaints - just a suck of time . You will fail
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DR
(@divijr) reported
@virginmedia As I mentioned speeds are ok in middle of night, e.g. at 6am speeds are fine, by 8am it is unusable and stays that way until midnight, so it's not a router or internal issue.
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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London Hotspur
(@LondonHotspur) reported
@virginmedia So second outage in 3 months. No compensation, even when I ask for an upgraded router I'm told I have to pay. Working from home, clinically vulnerable and your response is. Wait for the fix. Nice customer service. Oh, hi @skytv 👋
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Ed
(@OnFootJesmond) reported
@virginmedia And 75 minutes to customer service including a lot of time on hold to one of your overseas call centres and a promise to call back didn't get me anywhere, and no callback came despite being advised if the call dropped they would call back. You really need a chat based service.
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mr baldy
(@Omen_66) reported
@virginmedia No issues with broadband in my area. Now bare in mind this has been going on for months now. And as a paying customer I’m just expected to put up and shut up. As nothing has ever been sorted
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Unimplyd
(@sarmarihards) reported
@virginmedia wth is going on with the internet? I’m paying for your m500 offer but getting 5mbps down.
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Jenny Wood
(@JennyLucyWood) reported
@virginmedia raised a formal complaint yesterday as had no reply to two posts, poor customer service
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K A T E
(@caitomhad) reported
@virginmedia Still no wifi. Engineer booked for Wednesday. Awful customer service as usual. Moving to another provider asap
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Angela Higgins
(@AngieHayes72) reported
@virginmedia have the worst customer service ever. My Virgin box I've had for years which is breaking, I've been trying to get through to them for days. Now I get a letter to say bill is going up ! I'm changing to @sky #virginmedia #fedup
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DR
(@divijr) reported
@virginmedia What a waste of time, automated check on my line, told me my hub need restarting and if that doesn't work go to online help!!