Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Southwark, London, Swanley, Mitcham, City of Westminster, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon, Dagenham, Beckenham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Swanley |
TV | |
| Mitcham |
TV | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Isha
(@agarwalisha1) reported
@virginmedia absolutely appalling! Have been trying to speak to someone for past three days to cancel my contract. Spent hours on the phone waiting to get to a human but on hold for two hours plus. The WhatsApp function no different.
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Lee Weston
(@leeweston77) reported
@virginmedia After waiting an hour on hold to get cut off i dont think I'll waste my time. Utterly shocking customer service. 4 hours on WhatsApp chat and still no further forward 😡
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Baca
(@Rod_Baca) reported
@virginmedia I've just had been disconnected again after 1 hour and 13 minutes waiting on the line... Why??? I just want to cancel my services😡
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Lorna Jayne
(@xlornajx) reported
Absolutely appalled by @virginmedia. On hold for over an hour to cancel broadband to have the call disconnected. I am not wasting my time ringing again or writing a letter. I will be cancelling my direct debit
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Rae xoxo
(@Raexoxo___) reported
@virginmedia Please help
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tom oldershaw
(@tomoldershaw28) reported
Very clever from @virginmedia - can’t cancel your contract if they refuse to answer the phone or live chat after three hours of holding 😜 absolute joke
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Simon Hoade
(@SimonHoade) reported
@virginmedia Me too. Openreach have just upgraded my street to support FTTP. 1000/115 packages are the same or cheaper than Gig1 👀
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☆Bossqueenie 🦄 Unicornfarts641☆
(@Bossqueenie89) reported
@virginmedia I'm also trying to get TV package down to - mix it TV, phone- weekends but can't get a response from anyone
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Bryan Light
(@UKLightCreation) reported
@virginmedia Do what I always do and cancel the Direct debit until you are willing to listen. Hurry up @CityFibre I'm waiting for you on Teesside
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Mick 17/21worldclass
(@quigley_mick) reported
Routers ****** and @virginmedia will send an engineer out Monday between 4and 7. That’s the service providers best service all weekend with no internet