Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/26/2026 13:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Romford, Barnet, Ilford, Croydon, Bexleyheath, Hackney, Southwark, Harringay, City of London, Hampstead, Fulham, Greater London and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPaddington Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

  • A_D62 antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸UK/Fr/100% EU (@A_D62) reported from Islington, England

    @Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service

  • kamal4268 Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • pandsreid Susie20RF (@pandsreid) reported from Merton, England

    @virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • zeno1076 Zeno (@zeno1076) reported from Enfield Lock, England

    @virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .

  • Aldershot1974 Pegasus (@Aldershot1974) reported from Walthamstow, England

    @virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported from Hackney, England

    @virginmedia my on demand has gone down 😭😭😭

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • haseebb01 Haseeb (@haseebb01) reported

    @virginmedia I know what there going to advise, a hard reset, followed by a turn off of smart switch, review current devices connected etc. This is a hardware issue, I have done the above steps many times before and it resolved the problem for about 4 hours

  • ianrup Ian Rupprecht (@ianrup) reported

    @virginmedia @virginmedia, this is the same chat I am having issues getting my message across to. And I will now go through the same proces again with the same first line service desk staff. When are you going to escalate my request to someone suitable to sort my contract out!?

  • IckleTig Heather S-B (@IckleTig) reported

    @virginmedia Disappointed with the amount of inaccurate information I have received over the past 6 weeks. I've made so many phone calls and had so many empty promises made. I am not sure which department to believe anymore as they are all contradicting each other. #fail

  • IainCathro Iain Cathro (@IainCathro) reported

    How can people cancel their @virginmedia subscriptions when it’s impossible to ever get through to them to speak with a real human? UNACCEPTABLE

  • Hoebomedia Cass *** (@Hoebomedia) reported

    My ongoing issue with @virginmedia Me in May: I'd like to cancel Them: sure. Me in june: you've billed me again. I asked to cancel. Them: sure Me in July: you've billed me AGAIN. I told you to cancel it! Them: sure Me in August: YOU'VE DONE IT AGAIN FFS! CANCEL IT!!!!

  • airpowerimages Kevin Jackson (@airpowerimages) reported

    @Hoebomedia @virginmedia Write a letter to them, copy it and cancel the dd? They can't say they haven't been told then.

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • Dazzler2909 obe (@Dazzler2909) reported

    @virginmedia you are a joke I had 4 days of no service in July and you try and charge me full bill, now filed a complaint that I am waiting for a response and guess what it's gone again 2day.

  • _Chris_Seddon_ Chris Seddon (@_Chris_Seddon_) reported

    @virginmedia Hi. I have an appointment with a technician booked in, but I was wondering if I could change it. When I made it, the webpage said I could log into my account to see the appointment, but can't seem to find where it is. Can you help? Thanks.

  • amypatricia__x3 Amy King (@amypatricia__x3) reported

    @virginmedia hi virgin, do you fancy giving me more than 1/2 bar signal. It’s kind of doing my head in when i missing important calls. 🙃