Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Waltham Forest, Ilford, Islington, City of London, Poplar, and Walthamstow.

City	Problem Type	Report Time
Newham	Internet	9 hours ago
Newham	Total Blackout	9 hours ago
Hackney	Internet	10 hours ago
Newham	E-mail	16 hours ago
Hackney	Internet	19 hours ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  travelling Adam (@TravellingAdam) reported 1 minute ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Paul Lewis (@paulstevenlewis) reported 4 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 9 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 10 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Andee Byford (@BobCratchitt) reported 11 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Mariachiara (@mariesnotcool) reported 16 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  SA Punk (@michaelsamuels4) reported 17 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Charles Howarth (@HowarthCharles) reported 20 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Lloyd Child (@islingtonlloyd) reported 21 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Helen Reihill (@BBLn15) reported 27 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  therealmasonbrown (@GodofwarBrown) reported 33 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Have you met Harj? (@AussieHarj) reported 33 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Lisa Pursey 💙 (@LisaPursey) reported 41 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  amanda (@amanda11350524) reported 44 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Helen Reihill (@BBLn15) reported 49 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 51 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  dmxcrew (@dmxcrew) reported 54 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  kevin richardson (@kevinri00714924) reported 56 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Dionne (@dionnepat2000) reported 59 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@JayDillinger123) reported 5 minutes ago

  Shocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans

• 
  Darren (@DarrenMoggie66) reported 8 minutes ago

  @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for

• 
  Jackie (@jackieg1974) reported 9 minutes ago

  @virginmedia we only upgraded to the 360 box a few weeks ago and we now have an issue which means no WiFi and no Tv at all - and the message says it won’t be fixed until Monday!!! Totally unacceptable 🤬🤬

• 
  Ade Luxton (@adelux68) reported 10 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  tracey johnson (@traceyjohnson44) reported 12 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 19 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  GioFon79 (@ItalianraverGio) reported 22 minutes ago

  My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

• 
  Gooner85 (@Arsenal_18886) reported 25 minutes ago

  @D4N7O @virginmedia It’s not working on sky either

• 
  David Weir (@dweir3132) reported 26 minutes ago

  @jamezymaryan @RobNoonan007 @virginmedia Same here - premium money for piss poor service.

• 
  Kathy Miller (@KathyMi25429227) reported 27 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom