Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, City of London, Croydon, Hammersmith, Poplar, Hackney, Romford, Islington, Newham, Southwark, Merton, Barnet, Hampstead and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
||
| London |
Total Blackout | |
| Croydon |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Befitat50
(@befitat50) reported
from
Lambeth, England
@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡
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#TeamParkinsons Paul
(@PJacksonClark) reported
from
Bromley, England
@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia can you turn your hold muzak volume down I am begging you
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
from
Islington, England
@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Befitat50
(@befitat50) reported
from
Lambeth, England
@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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#TeamParkinsons Paul
(@PJacksonClark) reported
from
Bromley, England
@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Rhymer Rigby
(@rhymerrigby) reported
from
London, England
@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.
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Gabriela Lungu
(@GabrielaLungu) reported
from
Kensington, England
@virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.
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Helen Pinkers
(@Barchetta66) reported
from
Camden Town, England
Our 4th day of no internet thanks to @virginmedia Can’t talk to a person. Fix date changes three times a day and it’s yet to be fixed. And yet they take a small fortunes out of our account every month.
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Mark Armstrong
(@markatpt) reported
from
London, England
@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Befitat50
(@befitat50) reported
from
Lambeth, England
You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raj 🇬🇧🇪🇺💻🖥️👨🏽🎓 🔶
(@RealCainMosni) reported
@virginmedia At least 24 hours - possibly longer, which would explain stability issues in the recent past. Just insult added to injury, in light of your series of above-inflation tariff increases.
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Mwnd
(@mwndew) reported
@virginmedia hi I wonder if you can help me about an order for broadband I just placed. As the prices don’t match up to the deal I chose
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SVIGster
(@ClasicSarcastic) reported
@virginmedia Does that mean there is an issue in the area or it is now something specific to my service? I ran the test when logged into my account and it says there is an issue in the area....
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Jon Newcombe
(@RugbyTimes) reported
@virginmedia No error message, it just flicks straight back to the login option
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James Kavanagh
(@JamesKavanagh_) reported
from
Dublin City, Leinster
Also hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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Peter Day
(@itspeterday) reported
@nlangerdev @virginmedia That’s so completely disappointing and Totally in character. They charge you extra because they don’t even believe in their own router being able to supply the network so offer mesh dishes. Ludicrous
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r
(@LiterallyJustR) reported
@virginmedia My mobile has been disconnected from service for over a week now. I am unable to recieve calls/messages or send them outbound. I cant even call customer support as it just cuts off almost immediately. Also my 4G is not working either. My bill is fully paid.
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SVIGster
(@ClasicSarcastic) reported
@virginmedia Did say it was all fine but now reporting an issue again. Is there someone looking into this?
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Shelley Massey
(@ShelleyMassey8) reported
@virginmedia I just wanted to cancel. Instead I got am engineer come out to fix the problem until about 3 hrs after he left then not working again. So I will be calling to cancel, as apparently this appears to be about the only thing you can't do without speaking with a human ..
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j
(@j92715045) reported
@virginmedia so disappointed a customer for years and never missed a payment and I now have a bad credit rating because you charged me and sent debtors over 1 late payment but you didn’t contact me you contacted the wrong person! Never use Virgin they have no customer loyalty!