Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/18/2026 05:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, Hammersmith, London, Dagenham, Beckenham, Chigwell, Bexleyheath, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomCroydon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again

  • TheMrsNatG I am a Penguin 🐧 (@TheMrsNatG) reported from London, England

    @virginmedia Checked this already. No issues, has been days.

  • hhukradio Adam Moore (@hhukradio) reported from Walthamstow, England

    @virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom

  • PaulLaFiaba Paul Falkner (@PaulLaFiaba) reported from Croydon, England

    @virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help

  • pussinpjs1 linda holmes (@pussinpjs1) reported from City of London, England

    @virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed

  • JonBenjamin19 (((Jon Benjamin))) (@JonBenjamin19) reported from Wandsworth, England

    I’ve had nothing but excellent service from @virginmedia for months.

  • MaverickMark mark palmer (@MaverickMark) reported from London, England

    @virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!

  • frangz Francisco González (@frangz) reported from Paddington, England

    @virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.

  • RogerSavill_ Roger Savill (@RogerSavill_) reported from Sutton at Hone, England

    Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice

  • minfrin Graham Leggett (@minfrin) reported from Poplar, England

    @ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.

  • GerryCity Gerry (@GerryCity) reported from Romford, England

    @virginmedia I have sent you an email after being cut off by your customer services while trying to cancel my broadband contract really poor service when it comes to cancelling

  • GerryCity Gerry (@GerryCity) reported from East Ham, England

    @virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.

  • CiaranMcNulty Ciaran McNulty (@CiaranMcNulty) reported from Wandsworth, England

    The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.

  • arhomberg Andrew Rhomberg (@arhomberg) reported from Lambeth, England

    Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys

  • corblimey22 corblimeyyoubeauty (@corblimey22) reported from Tottenham, England

    @virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients

  • AndyStephens10 Andrew Stephens (@AndyStephens10) reported from Camden Town, England

    @virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia Thanks - apparently there is a problem in the area.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • puppaz Puppaz (@puppaz) reported

    Make a complaint to @virginmedia about their broadband, or lack of it. They reply stating they tried to call (they didn't) and that I'm lying because there's nothing wrong. Now I have to call or they'll "assume" their copy paste bullshit response to my complaint means I'm happy.

  • LouEdgarz Lou 💗💙 (@LouEdgarz) reported

    @virginmedia I’ve just spent half an hr on the phone with someone who eventually told me to reset things and it would definitely work. Done that and the speed is even slower than before! I haven’t got another half an hr to spend on the phone. I just want what I’m paying for. Awful service!

  • YAM_Pod #YAM (@YAM_Pod) reported

    @virginmedia Is this a joke - you want me to post it in your community help forum? So youre going to do nothing? And your call centre has done nothing, your engineers havent showed, and someone has closed my complaint as resolved?

  • rob_jewitt ЯoЬ J૯ωɿէէ (@rob_jewitt) reported

    Flashing green light on the superhub means Virgin Media are having issues. Looks like a widespread issue

  • jenjiggs Jiggs (@jenjiggs) reported

    @YardleyShooting @TalkTalk Virgin media is the same. If we have a problem, we go for the 'leaving' option.

  • jimmydobsonn JD (@jimmydobsonn) reported

    @virginmedia i looked at this and none of it is applicable, they’re all about latency. even the denial of service section on your website pretty much offers no help.

  • JamieWilliams1 JamieWilliams (@JamieWilliams1) reported

    @virginmedia Yeah, there’s no known issues.

  • J4God Janine Godly (@J4God) reported

    @virginmedia Not advised. As said, 2 days & then down the side of the property so don’t know. Ongoing for a bit. Yes today it is even more irritating as they are using the front of the property. The loud talking and continual mobile phone stuff. This is my home.

  • merlinatoday Merlinatoday🗣 (@merlinatoday) reported

    @YardleyShooting @TalkTalk Virgin media is as bad. I left them months ago, now they've sent a debt collector for money & I don't know why? They said they'd send me a letter 4 money owed, I want a breakdown of how they came 2 that amount. They also never acknowledged contract end.

  • ifijustsaveyou Tom (@ifijustsaveyou) reported

    name a bigger con than virgin media internet. ******* worst thing out there