Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Waltham Forest, Ilford, Poplar, Newham, Islington, Walthamstow, and Barking.

City	Problem Type	Report Time
Hackney	TV	9 hours ago
Hackney	Wi-fi	14 hours ago
Hackney	Internet	15 hours ago
City of London	Internet	15 hours ago
City of London	Internet	21 hours ago
Hackney	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 50 seconds ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  dmxcrew (@dmxcrew) reported 3 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  kevin richardson (@kevinri00714924) reported 4 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Drewery **** (@drewerydyke) reported 7 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 11 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Helen Reihill (@BBLn15) reported 16 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  A voice only (@Avoiceonly2) reported 16 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  DEREK BURGESS (@derekcburgess) reported 23 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

• 
  Elmarie Hahn💙 (@elmah69) reported 24 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Charles Howarth (@HowarthCharles) reported 28 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Andrew Colman (@scuttyoftheyard) reported 28 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 28 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Steven Kraan (@drawing_daily) reported 33 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  David Cantwell 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🎸🏐 (@davewcantwell) reported 41 minutes ago from Walthamstow, England

  Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room

• 
  Stewart Daniels (@Editmonster) reported 42 minutes ago from Walthamstow, England

  @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 43 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Steven Kraan (@drawing_daily) reported 51 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Michael James Weaver (@Weaverfooty14) reported 57 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Lisa Pursey 💙 (@LisaPursey) reported 59 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 2 minutes ago

  @virginmedia - They need to talk to someone about my account options. They will call me back "later". - They hang up while I am pleading with them to stay on the line.

• 
  Nick S. (nickncs) (@nickncs_cP) reported 3 minutes ago

  @itsuu___ yeah its a DNS or routing issue on virgin media's end. because the VPN connection is working all traffic is routed through that on the virgin media side. so to them they are connecting you to vpn, then it's the vpn that's connecting you to twitter.

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 3 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  “No Comment” 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheDjOfChoice) reported 3 minutes ago

  @AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?

• 
  Adam Fletcher (@Fletchmyster85) reported 3 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  Dirk Diggler (@dirkdiggler44) reported 5 minutes ago

  @virginmedia can’t log into my account.Rang customer service and their script doesn’t cover my problem. gets usual change password advise yet I can log on with my phone so nt a password issue. They have to escalate which takes 5-10 working days. No wonder Ofcom fine you millions

• 
  ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported 10 minutes ago

  @virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?

• 
  Adrian Weale (@Edeaulx) reported 12 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

• 
  Nick S. (nickncs) (@nickncs_cP) reported 12 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Alan Roberts (@AlanRob68902430) reported 14 minutes ago

  @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years