Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 9 outage signals in the last 24 hours around Stratford, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 11:54 AM GMT+1.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, Hackney, Newham, Islington, Waltham Forest, Poplar, Walthamstow, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 minutes ago |
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Internet | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 7 hours ago |
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Wi-fi | 9 hours ago |
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Internet | 9 hours ago |
Nearby cities with recent reports
29 recent signals
9 recent signals
4 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over Β£1200 a bear for all devices, I wonder what offcom would think
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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lisah1974 π π (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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Dionne (@dionnepat2000) reported from Walthamstow, England@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again Iβve called and now waiting for a message to confirm when someone will be coming out again!
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different departmentβ¦β¦ complaint manager not available!!β¦. Call again exasperation!
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therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go π
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Julie Featherstone πΊπ¦π· π³οΈβπβπΏπͺπΊ πΉπππ (@jujurants) reported from Ilford, EnglandAnnoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Charles Howarth (@HowarthCharles) reported from Hackney, England@jonwensley @virginmedia Just wait until you try to cancel!
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antoine π¬π§πͺπΊπ¨π΅π³οΈβππͺπΈ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldnβt get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldnβt get in with security. And again Iβll add I never set up account so I donβt know password. Iβm left hanging again
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antoine π¬π§πͺπΊπ¨π΅π³οΈβππͺπΈ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Broadbent (@garyb007) reported@virginmedia @gwfvrowell Another Gary here. I agree. By far the worst company ever.
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BriBiotech (@bribiotech) reported@Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.
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A S Murray π¦ (@AsTrubludru) reported@ZDangermouse @virginmedia If you have a decent data plan, you can use your phone as a hot spot for your smart tv. Iβve done it for an Xbox a few times when my internet went out. Games are a little slow, but Netflix and other streaming services were good when I did it.
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Dav (@davettoo) reported@DeviateDefiant @virginmedia @MoneySupermkt Yeah imagine getting shafted for being a loyal customer
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Fretz8 (@FretzFNBR) reported@nickncs_cP @zexyvfx @Acttx Iβm virgin media aswell itβs not a virgin media problem
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R.L. MacMurray π¬π§ (@DeviateDefiant) reported@virginmedia @MoneySupermkt I've switched, I'm getting an Openreach FTTP line installed in a couple of weeks π I've gone through BT, not sure if I'll stick with them, or just cancel within the 14 days - but that line gives me access to tons more ISPs. Latency will be way better than old Virgin coax too.
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Debzy G π¦ π¦ββ¬π¦ (@brummiedebz) reportedFFS!! @virginmedia 2nd time in less than a week the broadband has gone down in B32! Seriously, get your **** together!!!
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DippyP1 #CV1 (@DippyMMA12) reported@DeviateDefiant @virginmedia @MoneySupermkt Oh, it took you 18 years to realise they couldn't give a **** about you as a customer?
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Matthew Illingworth (@MJIllingworth) reportedWhat compensation am I entitled to as every other day there is an outage in my area. I require constant connection to WiFi and this just isn't providing that service. It's too inconsistent and I'm looking to end my contract because of tgue @virginmedia
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Ewan McLachlan (@original1hanwoo) reported@Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the Β£500 pound charge onto debt collectors.