Virgin Media outages and service status in Stratford, England
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- Virgin Media generated 6 outage signals in the last 24 hours around Stratford, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 3, 5:12 PM GMT+1.
- Internet (69%)
- Wi-fi (14%)
- Total Blackout (8%)
- TV (4%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Poplar, City of London, Waltham Forest, Newham, Islington, and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 minutes ago |
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Wi-fi | 1 hour ago |
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Total Blackout | 2 hours ago |
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Internet | 8 hours ago |
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Internet | 20 hours ago |
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Internet | 21 hours ago |
Nearby cities with recent reports
23 recent signals
13 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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David Cantwell 🇬🇧🏴🎸🏐 (@davewcantwell) reported from Walthamstow, EnglandAnybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MH (@MhMyxacc444) reported@j_ball13 @virginmedia They are awful.
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Kate and her girls (@kateandhergirls) reported@MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia
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Shaun (@shauny67) reported@QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi
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Dave #oafc (@Rusty_Barnacle) reported@SilvesterLuke @virginmedia Stop pestering me jesus that's about ten messages.. I cant ******* fix it
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Karl Dyer (@KarlDyer15) reportedTo work for @virginmedia you don’t need a brain cell, maybe the worst company in the UK I’ve ever had the displeasure of dealing with. Avoid them at all costs
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Kate and her girls (@kateandhergirls) reported@virginmedia Your chat colleague already looked into it and was incredibly rude and basically said tough you’re an existing customer on a contract and we don’t help our loyal customers, just new ones 🙄
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Darren Danks (@thedazdanks) reported@virginmedia I’m sure I’m not the only one who doesn’t have their phone next to their hub. What if an elderly customer has phone and hub in separate rooms but need the phone as part of their care and wellbeing. Would your advice still be to just move one of them?
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Mark Oram (@markoram1) reportedAnd goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .
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Eternal Elneny (@eternalelneny) reported@virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service
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Stephen Old #FBPE (@StephenOld) reported@thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.