Virgin Media Outage Report in Stratford, Greater London, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hammersmith, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Ilford, Southwark, Westminster Abbey, Hackney, Islington, and Paddington.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
London	Internet	4 hours ago
Poplar	Internet	5 hours ago
London	TV	6 hours ago
Hammersmith	Internet	6 hours ago
London	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Andrew Lorimer (@AndrewLorimer11) reported 58 seconds ago from Sutton at Hone, England

  @virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough

• 
  Lynette Szeto-Martinez (@LynetteSzeto) reported 3 minutes ago from Islington, England

  @virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.

• 
  Sarah Yard (@PinkDotty_Sarah) reported 4 minutes ago from London, England

  I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

• 
  Sarah Yard (@PinkDotty_Sarah) reported 8 minutes ago from London, England

  @virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

• 
  ian (@IanBorrett) reported 11 minutes ago from Lambeth, England

  Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.

• 
  Paul Berry (@bazelrock) reported 12 minutes ago from Tottenham, England

  @sainsburys Update, it might be @virginmedia with the problem.

• 
  Andy Shemilt (@andyshem) reported 19 minutes ago from Eltham, England

  @virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

• 
  bill osmond (@billosmond) reported 21 minutes ago from Camberwell, England

  @virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

• 
  Adrian Miles (@Adrianmilesarch) reported 23 minutes ago from London, England

  @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

• 
  Malkit Kaur (@mal_kaur) reported 23 minutes ago from Barnet, England

  @virginmedia slow internet in NW9 - please help!

• 
  Hannah (@hannahdenise91) reported 26 minutes ago from Sutton at Hone, England

  Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

• 
  ian (@IanBorrett) reported 29 minutes ago from Lambeth, England

  5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.

• 
  Christian Hose (@CPH83) reported 35 minutes ago from Wandsworth, England

  @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

• 
  Sarah Yard (@PinkDotty_Sarah) reported 38 minutes ago from London, England

  Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

• 
  Channy (@walshChanny) reported 38 minutes ago from London, England

  @virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.

• 
  Lynette Szeto-Martinez (@LynetteSzeto) reported 39 minutes ago from Islington, England

  @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

• 
  Adrian Miles (@Adrianmilesarch) reported 40 minutes ago from London, England

  @virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.

• 
  Charlie Morrow (@charlie_morrow) reported 45 minutes ago from Lambeth, England

  @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

• 
  Channy (@walshChanny) reported 53 minutes ago from London, England

  @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

• 
  Tony Wiseman (@tonywiseman1976) reported 59 minutes ago from London, England

  @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toni strotten (@Tone7_7xx) reported 4 minutes ago

  @virginmedia Hi, it's not the first time the line has been cut. Also, this is the problem it's always me having to chase it up.

• 
  Jefferson Blaze (@JerffersonBlaze) reported 6 minutes ago

  @virginmedia I'm trying to send a single text and it won't go through. This problem comes out of nowhere and I won't be able to use my phone for a few hours. This happens 3 or 4 times a week and I'm all paid up

• 
  Chelsey (@DigitalDoodler) reported 7 minutes ago

  @virginmedia Trying to back up / look at my Series links via browser - website doesn't work. How do I access this via my computer? "This site can’t be reached"

• 
  Emma (@EmTheBoffin) reported 7 minutes ago

  @virginmedia I’m regretting leaving Virgin. Thanks for getting back to me quicker than my new provider. Maybe I should cancel this and come back to Virgin?

• 
  David Sowerby (@DavidSowerby) reported 8 minutes ago

  @virginmedia trying to get virgin media broadband at my address but it now shows you don't have broadband at my address available despite me having it installed a couple of years ago. Any help would be appreciated. Customer services just say wait and check again but no change.

• 
  Stefan Veleski (@veleski_stefan) reported 10 minutes ago

  @virginmedia But they were of no help, so we sent a letter over a month ago, still no reply and we have just received another letter saying that we still owe you the money, if you ask me it’s a complete joke

• 
  John (@se3john) reported 12 minutes ago

  @virginmedia But it'll be a complete waste of my time because they won't actually do anything to fix it. The only way to get anything done with you guys is for it to have a financial hit. Hence my only option is the CISAS route.

• 
  Chelsey (@DigitalDoodler) reported 18 minutes ago

  Super impressed with my new @SkyUK service already! The interface on the hub is amazing, so many extra features than @virginmedia plus I can access my account thru my box and get through to support in 10 mins not 2 hours. Cheaper package with more channels and apps included. yay.

• 
  Lee McKenzie (@leemckenzie2002) reported 19 minutes ago

  @virginmedia I suggest you sort out the attitude Elizabeth from retentions/cancellations has towards ppl. Speaks to people like dirt all I want is to cancel my contract & I won’t be paying cancellation fee since I wasn’t told I had to give 30 days notice 🤬

• 
  🐻Charlie Eisnor🐻 (@CharlieEisnor) reported 20 minutes ago

  @virginmedia I've done this before they say they'll call but never did