Virgin Media outages and service status in Stratford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Stratford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 8, 9:13 PM GMT+1.
- Internet (73%)
- Wi-fi (9%)
- TV (9%)
- Total Blackout (7%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Poplar, Ilford, Newham, City of London, Waltham Forest, Islington, Barking, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 8 hours ago |
|
Hackney
|
Wi-fi | 8 hours ago |
|
Poplar
|
Internet | 1 day ago |
|
Ilford
|
Internet | 2 days ago |
|
Ilford
|
Internet | 3 days ago |
|
Hackney
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
5 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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David Cantwell 🇬🇧🏴🎸🏐 (@davewcantwell) reported from Walthamstow, EnglandAnybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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DEREK BURGESS (@derekcburgess) reported from Walthamstow, EnglandHow ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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amanda (@amanda11350524) reported from Ilford, England@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Sevki 💉 💉🎉 (@sevki) reported from City of London, England.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Andrew Burns (@andrewb_63) reported from Ilford, England@virginmedia There's an issue in the area and we let out technicians know
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig (@bricknblock1981) reported@virginmedia AVOID AT ALL COSTS - Absolutely awful customer service. Schedule appointments and never turn up. We are now on our 5th rescheduled appointment in 5 days and no expected timeframe for a resolution. Total loss of service 11 days and counting…
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Isla (@saoirseisla) reported@virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi
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John Cameron (@bhoyjohn1888) reportedDear Lord. Virgin media. Crap. No one answers the phone.
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John Mercer (@Merse2506) reported@virginmedia The help on your website is very bad. Please can I arrange an engineer
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Simon White (@Razor1967) reported@virginmedia just a quick question, are your phones down today , been trying to get through for 90 mins only for you to hang up on me.
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Tamblo (@RonTamblo) reported@virginmedia Virgin media is the worst business to get answers from . Either trying to actually speak to someone rather than a Bott who doesn’t understand. Trying to upgrade due to constant messages saying my box needs upgrade and getting no help is a joke !!!!
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Chris McLaren-Edge. (@Chrisgme62) reported@virginmedia explain to me why I received an update of payment starting 26th April of £55.50 month then get a bill of £82.67. Can find no reason for thisYour useless customer service don't even answer when phone absolute rubbish help with Terribot.
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Chip Lewis (@crispinlewis) reported@Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄
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Emily J Clarke (@clarke_j_emily) reported@virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬