Virgin Media outages and service status in Stratford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 36 outage signals in the last 24 hours around Stratford, including 36 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 29, 5:27 PM GMT+1.
- Internet (56%)
- TV (17%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Barking, Hackney, Waltham Forest, Ilford, Islington, Newham, City of London, Poplar, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 minutes ago |
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TV | 31 minutes ago |
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Internet | 33 minutes ago |
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Total Blackout | 1 hour ago |
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Phone | 1 hour ago |
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Wi-fi | 3 hours ago |
Nearby cities with recent reports
70 recent signals
16 recent signals
4 recent signals
4 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Dionne (@dionnepat2000) reported from Walthamstow, England@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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Riccardo Del Bello (@RickDelBello) reported from Hackney, England@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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dmxcrew (@dmxcrew) reported from Islington, England@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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S Dyett Gicquel (@LGuard123) reported from Hackney, England@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Charles Howarth (@HowarthCharles) reported from Hackney, England@jonwensley @virginmedia Just wait until you try to cancel!
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Bill (@JAMES_ALLEN_93) reported@PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.
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Mark vix (@Vikk3rs146) reported@Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious
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Lyndon (@lyndondp) reported@britfoodfinder @Benleo @virginmedia 29 days on and still account is locked. Had a reply to my oncoming complaint a week ago saying it would be unlocked in 3-5 working days from 18th May. Another 4 weeks and an official complaint to OFCOM will be going in if still unresolved
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Mrs c (@w47carr) reportedSo been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless
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Old Motherduck (@Old_Motherduck) reported@virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers
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zoe (@mrsdefleppard_) reported@PeteUK7 @virginmedia I rang an insurance company cos I put in a claim for a cancelled holiday asked them if they needed my dads death certificate their reply was has he died erm wtf. Some companies have no tact at all 🤬
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d_f1888 (@df1888) reported@virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman
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Adam (@Adam83492464721) reported@Nasher6328 @JamieGBarry @virginmedia Nah **** that. If I need to go through the song and dance anyway I may as well switch and get whatever freebies they throw to new customers. It’s just a stupid system that doesn’t reward loyalty and means we all have to waste our time every 2 years.
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Rick Barrow (@TheGreenBarrow) reported@virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration
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Rick Barrow (@TheGreenBarrow) reported@virginmedia **** your service and your contract. Four times I've been disconnected whilst on the phone. That's almost 2 hours of my life gone. You can have this equipment back. Only had a tv fault now I've got a broadband fault. So no tv and no broadband