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Virgin Media

Virgin Media outages and service status in Stratford, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Stratford, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 1:09 PM GMT+1.
  • 70% Internet (70%)
  • 15% Wi-fi (15%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: City of London, Newham, Hackney, Waltham Forest, Ilford, Islington, Poplar, and Walthamstow.

CityProblem TypeReport Time
City of London Total Blackout 2 hours ago
Newham Total Blackout 4 hours ago
Hackney Wi-fi 16 hours ago
Hackney Internet 1 day ago
Newham Internet 1 day ago
Hackney Internet 1 day ago

Nearby cities with recent reports

Hackney

27 recent signals

16 hours ago
City of London

5 recent signals

2 hours ago
Newham

5 recent signals

4 hours ago
Ilford

5 recent signals

2 days ago
Waltham Forest

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • sharlewis58
    Shar ๐Ÿ’™ #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • squeakytoy
    Steven Peterson ๐Ÿณ๏ธโ€๐ŸŒˆ (@squeakytoy) reported from Islington, England

    @virginmedia Iโ€™ve already terminated my service with you since you were unable to get it installed in less than a month.

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go ๐Ÿ™„

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for ยฃ51.15 whereas new customers get it for ยฃ45 p/m. Where is the loyalty?

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. Iโ€™ve been waiting over 14 hours? It feels like your customer service team is a team of 1

  • markselondon
    Mark ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I canโ€™t get anyone from virgin media, looks like whole of U.K. is down.

  • harberlisalfc
    lisah1974 ๐Ÿ’™ ๐Ÿ’› (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • chloehester
    Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isnโ€™t an issue - so how does that help?

  • GodofwarBrown
    therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • dmxcrew
    dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • derekcburgess
    DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • markselondon
    Mark ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, Iโ€™ve reset the hub 3times and still no Wi-Fi or broadband. Iโ€™m using data on my phone again.

  • jujurants
    Julie Featherstone ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ˜ท ๐Ÿณ๏ธโ€๐ŸŒˆโœŠ๐Ÿฟ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒน๐Ÿ’™๐Ÿ’‰๐Ÿ’š (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteSamuels5
    Pete Samuels (@PeteSamuels5) reported

    @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

  • derrickca
    Del ๐ŸŒˆ (@derrickca) reported

    @virginmedia WiFi has crashed out 3 times already this morning. The service is appalling. Trying to do some really vital work. Rebooted 3 times now. Getting seriously peed off ๐Ÿคฌ

  • GetItQuietly
    Andy (@GetItQuietly) reported

    @TempletonPeckJr @thetimes Oh, I remember that. Took up a free offer with the Times. The hoops I had to jump through to cancel it. Second only to Virgin Media.

  • oodaluke
    oodaluke ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ช๐Ÿ‡บ (@oodaluke) reported

    @cw_fc26 Same here, Virgin Media issue

  • KenWhittall68
    Ken Whittall ๐“…ช (@KenWhittall68) reported

    First of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia

  • AshleySmithUK
    Ashley Smith (@AshleySmithUK) reported

    @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

  • gazi1684
    Gary (@gazi1684) reported

    @virginmedia @rayquannnnnnn Is there a problem in the wallsend area with broadband?

  • reecelabrum
    Reece Labrum (@reecelabrum) reported

    Sky sports + on @virginmedia a pile of **** first game. Sort it out

  • shardon1980
    Shardon (@shardon1980) reported

    @virginmedia Issue still not fixed . your compensation is ยฃ10.34 a day . What about subscription services like Netflix etc . Iโ€™ve had to use data from my phone to work, this is unacceptable in an age where everything is WiFi. Also no contact from your team. This is a major issue in the area

  • shardon1980
    Shardon (@shardon1980) reported

    @virginmedia I canโ€™t send DMs but update. Issue wonโ€™t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.