Virgin Media Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Stratford come from postal codes E15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Hammersmith, Hackney, Ilford, City of Westminster, Paddington, Southwark, Croydon, City of London, Barnet, Islington, Newham, Camden Town and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Waltham Forest |
Internet | |
| Waltham Forest |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
TV | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
-
Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
-
Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
-
Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
-
Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
-
Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
-
Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
-
Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for
-
Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
-
Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
-
Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
-
🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
-
Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
-
Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
-
Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
-
Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
-
Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MarcBlueblood#CFC
(@marccayfordDP) reported
@UKgovcomms government should be ashamed they are allowing companies like @virginmedia to hike prices like they are “based on energy prices” (when wholesale is falling) when we all know it’s just about share holders and not real customers. It’s all 1 big scam to **** real people.
-
Moscha
(@TheRealMoscha) reported
@virginmedia you're call centre customer service people are extremely rude and uneducated and just lie, also can you have call centres in the UK please?
-
Ross
(@MikeRossJ) reported
@virginmedia They just keep telling me theres been a problem internally with work orders or people being assigned and thats all they can see. And that they are checking.
-
TTID
(@YIDDO8) reported
@virginmedia No it isn't. You can hot follow like you do around 7 times a year whenever I report this box broken. This is the first time someone hasn't wanted to take a complaint
-
Jillybrum WWTDD
(@JillyBrum) reported
@virginmedia That was a most unsatisfactory call, I could speak to no one, all automated and I wanted to explain that it was a hardware issue not connection or signal.
-
Mary
(@m_redmm) reported
@virginmedia No. I was told I’d get compensation for loss of service
-
Daniel McMorrow
(@DanielMcmorrow) reported
@virginmedia As a possible new customer it was bizarre especially after the effort to find a phone number to call
-
Hugh Crysis
(@DanteCrysis) reported
@virginmedia No, I literally just got off the phone with your so called customer service and they told me that the technician had changed the appointment to the 27th March because of construction (which makes no sense as there is something being done that would get in the way of the work)
-
Darren Guest
(@darrenpguest) reported
@virginmedia don’t know how you have the nerve to call yourselves internet providers - £100 a month and wi-fi worst ever
-
michael maccallum
(@michaelnotabott) reported
@virginmedia Thanks. Doesn't explain why I went through 3 people on the phone who literally refused to cancel my account. Apparently if I don't give a reason they cannot cancel. So I gave a reason.. still refused. Finally resolved this morning