Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/14/2026 15:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Dagenham, Hampstead, Croydon, Hackney, City of Westminster, City of London, Southwark, Romford, Ilford, Paddington, Islington, Camden Town and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomDagenham Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Jmiragliotta89 JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @Blonde_Nutter @Clarkey_44 Virgin media for me. Would have sky q but internet with them here is awful!

  • ImDjSmith_ Dj Smith (@ImDjSmith_) reported from Hackney, England

    @virginmedia Then John if you read my tweet you would of seen the images attached and that NO ONE is picking up the phones at virgin media customer services. and I can see from other people’s tweets. There is a common theme here. Why can’t @virginmedia call me back???

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Pretty poor. We will contact you with the full details. The current speed is 31Mbps!

  • sue_horbury Sue Horbury (@sue_horbury) reported from Bexleyheath, England

    @virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.

  • davidclark1966 David Clark (@davidclark1966) reported from Sutton at Hone, England

    @VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia Two days? Seriously? Why are you always too busy to respond to and help your customers? You have multiple communication channels yet it’s all pointless as the only way you will do anything is on the phone and I can never get through.

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.

  • BostonCelticsFC Boston Celtics (@BostonCelticsFC) reported from Walthamstow, England

    @virginmedia need home phone support please! Been on hold 1 hour 20 mins. The Home phone for some reason is not making outgoing calls and when it does, it comes up as a mobile number which I'm assuming is on the sim card from the burnside terminal. Need help please

  • Pumpkin25 Anike (@Pumpkin25) reported from Bexleyheath, England

    @virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!

  • Pumpkin25 Anike (@Pumpkin25) reported from Bexleyheath, England

    @virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simonallisonuk Simon Allison #WIMVP 🇬🇧 (@simonallisonuk) reported

    @JamesSwiftDay @virginmedia @reddobowen unless its an emergency 🤯🤔

  • simonallisonuk Simon Allison #WIMVP 🇬🇧 (@simonallisonuk) reported

    @JamesSwiftDay @virginmedia @reddobowen which means its a planned outage, which didnt tell customers

  • sukhpalde0l Sukhpal Deol (@sukhpalde0l) reported

    @virginmedia internet access is down your router has been trying to connect for over 30mins. Sort it out please

  • dabe1971 Dabe1971 (@dabe1971) reported

    @virginmedia @ChrisBrownsell No, because it’s not working. Probably because you have a NATIONWIDE OUTAGE that you are not admitting to. Why not ?

  • EESprite Kathy #PraiseLover (@EESprite) reported

    @pilot_paul @ianmills99 @virginmedia Seems lots in the ads if you look at the comments are affected, service status I am told says normal. Clearly not!

  • gothbrxt Clio 🏳️‍🌈🏳️‍⚧️ (@gothbrxt) reported

    Anyone in Cork having problems with Virgin Media? Haven't had WiFi since like 10

  • IsabelS89974683 Isabel Silva (@IsabelS89974683) reported

    @virginmedia Guys internet as gone down without warning Reading

  • monkeyfunkster Lizzy (@monkeyfunkster) reported

    @virginmedia @BethanyHoyland And given the service page is also down, how does Virgin intend to compensate us for an entire day of outage? Those of us WFH still especially?

  • ChrisBrownsell Chris Brownsell (@ChrisBrownsell) reported

    @virginmedia I have been checking, and up until about 10 minutes ago the page wasn't loading at all. It is now and does say that there is an ongoing broadband service issue. Thanks.

  • VishChikkam Vishnu (@VishChikkam) reported

    @DobisMuted @virginmedia Same here, my net not working, so as the service status page