Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/25/2026 10:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford and Newham.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCroydon TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN

  • hooplingkev Kevin F Green (@hooplingkev) reported from Barnet, England

    @virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    So @virginmedia is down again. App says everything is fine but clearly not.

  • Punkyfsh Louise (@Punkyfsh) reported from Eltham, England

    @virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia how long approx is it taking to get thru to customer services via telephone plse? is it still 1 hour ?

  • Skky16 nala. (@Skky16) reported from Croydon, England

    @virginmedia fix up

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬

  • danielkemshed Daniel Kemshed (@danielkemshed) reported from Enfield Lock, England

    @virginmedia I think I've asked you to cut off our internet 4 days early for a house move, is it possible to get 4 days of service added until 15th? I have text the mobile number that you advise.

  • lonewharf Kos Skassis (@lonewharf) reported from Crayford, England

    @virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • DanielSSmith DanielSSmith FRSA (@DanielSSmith) reported from London, England

    @virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew

  • Skky16 nala. (@Skky16) reported from Croydon, England

    If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sallyanne_smith Sallyanne Smith (@sallyanne_smith) reported

    @virginmedia Trying to log into app on iPhone and also broken!

  • SuzLawler Suzanne (@SuzLawler) reported

    @virginmedia I cannot log in to the app it is advising me there is a problem!It was fine yesterday.

  • Amgsligo Anne (@Amgsligo) reported

    @virginmedia Which website Virgin or O2. I am a Virgin customer and don’t have an O2 account.

  • laurennnhxx Lauren (@laurennnhxx) reported

    @virginmedia Still not working when I log in using password

  • robandyb Rob Brown (@robandyb) reported

    @virginmedia O2 app o2 login details using ios

  • AJDowling Anthony Dowling (@AJDowling) reported

    I can’t login to o2 priority 😡! #O2Priority #virginmedia #peterkay

  • UnicornRunning Paul Jukes A874036 (@UnicornRunning) reported

    @virginmedia This should apply to everyone on Volt, it's hundreds of pounds a year you're making on this per customer. You're effectively punishing your highest paying customers. The other benefits aren't relevant to us. As I say, I'm so very tired of arguing and don't have the time to call.

  • laurennnhxx Lauren (@laurennnhxx) reported

    @virginmedia Still not working

  • robandyb Rob Brown (@robandyb) reported

    @virginmedia @Bethanne1346 Im o2 and virgin media, cant log in. o2 app down. Virgin app directing me to o2 app. Website down. Why have a pre sale if you can’t handle it?!

  • dowson_amy Amy Dowson (@dowson_amy) reported

    @virginmedia Has anyone been able to login yet??!!