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Virgin Media outages and service status in Stratford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Stratford, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 3:56 PM GMT+1.
  • 70% Internet (70%)
  • 15% Wi-fi (15%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 4% TV (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Waltham Forest, Ilford, Islington, City of London, Poplar, and Walthamstow.

CityProblem TypeReport Time
Newham Internet 3 hours ago
Newham Total Blackout 3 hours ago
Hackney Internet 3 hours ago
Newham E-mail 9 hours ago
Hackney Internet 12 hours ago
Hackney Internet 20 hours ago

Nearby cities with recent reports

Hackney

24 recent signals

3 hours ago
Newham

8 recent signals

3 hours ago
Ilford

5 recent signals

1 day ago
City of London

3 recent signals

2 days ago
Waltham Forest

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • elmah69
    Elmarie Hahn💙 (@elmah69) reported from Ilford, England

    @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • chloehester
    Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • marco_dirosa
    Marco (@marco_dirosa) reported from Islington, England

    @virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?

  • Barchetta66
    Helen Pinkers (@Barchetta66) reported from Islington, England

    @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

  • markcatchlove
    Mark Catchlove (@markcatchlove) reported from Ilford, England

    @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wfc2000uk
    pat (@wfc2000uk) reported

    @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

  • BrophersX
    Brophers (@BrophersX) reported

    @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

  • k1138_k
    K1138K (@k1138_k) reported

    Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

  • D4N7O
    DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported

    Yet again it’s not working! Sort it out @virginmedia #SkySportsPlus

  • spursjon2015
    Spursjon (@spursjon2015) reported

    @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

  • doozerlyn
    doozerlyn (@doozerlyn) reported

    @virginmedia Can you please supply details of how to claim for compensation as the red button not working on Sky Sports as many people have already tweeted... Not supplying service I'm paying for, breach of contract.... Please supply details as soon as possible, thank you

  • ashh115
    Ashley Hollinworth (@ashh115) reported

    @virginmedia @86treid Is this still an issue? Not been able to watch Sky Sports + on my Virgin box for a week.

  • traceyjohnson44
    tracey johnson (@traceyjohnson44) reported

    @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    ABSOLUTE NIGHTMARE SERVICE GOING OFF AND ON EVERY FEW MINUTES. THIS IS NOT OK! CR02BG postcode you say has no issues, a road of your customers say different. What does it take to do your job? What? @virginmedia

  • ChelleyBee
    Michelle Beatty (@ChelleyBee) reported

    @virginmedia you’re customer service is an absolute disgrace No broadband or TV for 24 hours now and no one answering customer service - online service not recognising account number.