Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Poplar, Hackney, City of London, Newham, Waltham Forest, Islington, and Walthamstow.

City	Problem Type	Report Time
Ilford	Internet	4 hours ago
Poplar	Internet	5 hours ago
Hackney	Internet	12 hours ago
City of London	TV	15 hours ago
Hackney	Internet	18 hours ago
Hackney	E-mail	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 3 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Andrew Colman (@scuttyoftheyard) reported 11 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  kevin richardson (@kevinri00714924) reported 15 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Andrew Colman (@scuttyoftheyard) reported 15 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Have you met Harj? (@AussieHarj) reported 20 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

• 
  Matrim Red Hand (@tripodmatt) reported 29 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Steven Kraan (@drawing_daily) reported 34 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  SallyH (@sallyhhk) reported 36 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Charles Howarth (@HowarthCharles) reported 41 minutes ago from Hackney, England

  @jonwensley @virginmedia Just wait until you try to cancel!

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Drewery **** (@drewerydyke) reported 44 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 46 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 48 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Andee Byford (@BobCratchitt) reported 48 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Lisa Pursey 💙 (@LisaPursey) reported 52 minutes ago from Hackney, England

  @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

• 
  Elmarie Hahn💙 (@elmah69) reported 53 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Paul Lewis (@paulstevenlewis) reported 55 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Wesley Dolly (@wesleyddolly) reported 55 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Richard Gendal Brown (@gendal) reported 56 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Rebecca Gould (@beccaleigh99) reported 57 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  meg (@MeganJuliaaa_) reported 4 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  William (@William232393) reported 4 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Monty Kumbulla (@KumbullaMonty) reported 9 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  Marina Robb (@MarinaRobb) reported 9 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Nim O'Hall (@nimohally) reported 11 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  meg (@MeganJuliaaa_) reported 12 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now

• 
  Peter Miller (@PeteinExeter) reported 13 minutes ago

  @virginmedia another outage in the EX4 area. 3 in a matter of a week. Looking forward to speaking to your complaints dept. next week as I will be cancelling my account

• 
  Darren (Dazza) (@scouse9000) reported 14 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  Virgin Media News (@VirginMediaNews) reported 15 minutes ago

  More than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY

• 
  Tom J Jarvis (@TomJJarvis) reported 19 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/