Virgin Media outages and service status in Stratford, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Stratford, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 10, 4:04 PM GMT+1.
- Internet (73%)
- Wi-fi (9%)
- Total Blackout (8%)
- TV (8%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, Barking, Poplar, Newham, City of London, Waltham Forest, Islington, Tower Hamlets, South Woodford, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Wi-fi | 5 hours ago |
|
Hackney
|
Internet | 5 hours ago |
|
Hackney
|
Wi-fi | 13 hours ago |
|
Barking
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
|
Hackney
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia Been trying since 10.00 am and the priority app is still down.....interesting use of the word 'priority '....
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Chloe (@chloehester) reported from Islington, England@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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amanda (@amanda11350524) reported from Ilford, England@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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DEREK BURGESS (@derekcburgess) reported from Walthamstow, EnglandHow ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Win the Farke Lot! 🏴 (@JoshLoweLufc) reported@Leaky23_ @virginmedia See this? Block this customer from any future services!
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Eve (@EveFlorence1) reported@virginmedia how/where do I report damage to the brown box on the wall of my house? The front casing has come off and is lost, I need it fixing.
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rachaelinnc (@rachaelinnc) reported@virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!
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toastyborg (@Demon__Cyborg) reportedBeen on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke
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Simon Gallagher (@SiGallagher) reportedSo @virginmedia just ignore attempts to contact them on here, meaning a spam/fraud account replies in the comments to try and catch people out. In the absence of any actual help or comms from the official account, people will be caught out. And the website is broken so there's no other way to contact (phones are jam packed)
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Edward.Dunford (@EdwardDunford) reportedTwo scam calls and still ok hold after an hour this morning. Great service @virginmedia
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0x00000 (@cryptocyphereth) reported@tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.
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Cheryl Chau (@CherylChau1029) reported@VirginMedia Help! 🚨 24hr+ OUTAGE and billing error (£33.99 quote vs £78 email). Waited 2 hours on phone with no answer. Fix this or I will cancel under the 14-day cooling-off period. #VirginMedia #CustomerService
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Melitha Hammond (@HammondMilly) reported@virginmedia I’m trying desperately hard to keep my child safe online. He has SEN and has spent £300 in over 18 websites since he was 13. I used essential security to lock these from my router however it hasn’t worked for months. Feel really let down!
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Boshek (@Boshek6) reported@virginmedia after 19 years of flawless service. You have gone to **** in the last 2 months. Constant issues. Last contract with you. Once this one ends. I’m done with you. This is all it takes. I’ll never use virgin again for anything.