Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Dagenham, London, Croydon, City of Westminster, Hammersmith, Paddington, Hackney, Southwark, Poplar, Greater London, City of London, Enfield Town, Kensington, Merton and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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Darren Reid
(@marvelreid83) reported
from
Romford, England
I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Gary Bott
(@RevBott) reported
from
Croydon, England
@sadbuttrue @virginmedia I left after a year of problems
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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محمد عمر أحمد عرمان
(@Moham688) reported
@virginmedia @3mir3li Poor quality connection. Not good enough 😕😞...
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Mark
(@markbradley1986) reported
@MarkCarruthers_ @virginmedia Had virgin a fair few times over the years at different homes but I will never go back to them again. They have by far the most broadband outages I've ever had and the most in contract price hikes to match. A truly awful company.
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Mental health journey
(@Mentalhealthjo5) reported
@virginmedia having to use my personal hotspot to work from home cause once again your internet has gone down in our area. It really is getting beyond a joke now!
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Hannah Peacock
(@peahen80) reported
@virginmedia why why why is my broadband disconnecting everyday in W14!!!! Everyday “an engineer is on their way to fix the problem”. not good enough!!!!
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Sum
(@Sum_K6) reported
@virginmedia Hi The WiFi is intermittent. I ran tests last night and there was a known issue in my area, this morning it says the service in my area is working and my hub is working fine. I'm trying to check the devices but that option on the Service Status page has a "technical issue"
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✒️𝓐𝓶𝓲𝓻 𝓐𝓫𝓾 𝓐𝓫𝓭𝓾𝓻𝓻𝓪𝓱𝓶𝓪𝓷
(@3mir3li) reported
Another outage at virgin media with their worse offshore support in India. "Sorry sir not understand" is all I get @virginmedia where's my refund?
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Harry
(@loginhari) reported
@virginmedia I am on the call with ur support team and this is what they are telling me ..
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Mental health journey
(@Mentalhealthjo5) reported
@virginmedia not only am I loosing work I am now loosing money having to use the 3G on my phone. Complete joke of a service constantly I will definitely be looking for other providers after this.
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Rodney Pounder
(@PounderRodney) reported
@virginmedia Now being told on live chat that I have to phone as currently on oomph bundle. Never heard this before , what a shower.
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Rishi Sharma
(@rishi_sharma23) reported
@virginmedia I have had huge problems working since yesterday afternoon. Internet constantly drops out or when connected it is completely unresponsive. Are there issues in the TW7 area? Thanks