Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/26/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, London, Hackney, Mitcham, Welling, Croydon, City of Westminster, Barnet, Islington, Paddington, Wandsworth, Chingford, Woodford Green and Ilford.

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City Problem Type Report Time
United KingdomHampstead Wi-fi
United KingdomSouthwark Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Total Blackout
United KingdomHackney Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • michaelck1972 Michael (@michaelck1972) reported from Hackney, England

    @virginmedia Guys, the business does the work to retai the customer, not the other way round!

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • Lindor1306 Jo Marion Pauline (@Lindor1306) reported from London, England

    @virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • ryanpfowler Ryan Fowler (@ryanpfowler) reported from Croydon, England

    @virginmedia poor internet service yet self check says no issues and no online agents available

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help

  • amdavies141a Adrian Davies (@amdavies141a) reported from Bromley, England

    @virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!

  • zeed_96 Zayd (@zeed_96) reported from Poplar, England

    @virginmedia some dead ass network, I get better network on the underground @TfLRail

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again

  • murgeys Isabell Schulz (@murgeys) reported from Wandsworth, England

    @virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia Both still not working before I left for work this morning.

  • Ntsaldaraki Natalie Tsaldarakis (@Ntsaldaraki) reported from Eltham, England

    @virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.

  • nutr1_train Nutri-Train (@nutr1_train) reported from Wandsworth, England

    @virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia No known issues in the area!

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡

  • nutr1_train Nutri-Train (@nutr1_train) reported from Wandsworth, England

    As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia It’s still not working!

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia any ideas when you are increasing your price next...so I can cancel my contract early

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BSiggyme william sigsworth (@BSiggyme) reported

    @virginmedia @virginhelp No idea TiVo box the wife had to call the virgin last time within 1/2 second it was back on some chap sed someone never tune it in thanks for looking though

  • Borolad_1986 James Huskinson (@Borolad_1986) reported

    @craigdouglas_ Thank **** the Virgin media red button for football ain't working mate I'm watching Bear Grylls instead

  • SCFCkirky Adam ⚽️ (@SCFCkirky) reported

    @virginmedia Second half streak started but still wrong sound… getting really annoyed now. Your meant to be supplying a premium service.

  • JonnyAngell1 Jonny Angell (@JonnyAngell1) reported

    @virginmedia I have mesh network which mildly improved things for me in terms of signal

  • JonnyAngell1 Jonny Angell (@JonnyAngell1) reported

    @virginmedia No internet at times, not even just slow

  • AndyFuchzKunz Andy O'Rourke 🇮🇪 (@AndyFuchzKunz) reported

    @virginmedia I have a hub 3.0. The £101 service contract is due to start from 16/09/22.

  • jgscfc JonGrattage (@jgscfc) reported

    @virginmedia @Dubainosaurus I contacted @virginmedia customer service to query where the red button content was and was told by the gentleman on the phone that I couldn't watch anything because there was 'no football on tonight'. Seriously! Just blazing incompetence from top to bottom.

  • gastanuke gasta (@gastanuke) reported

    @virginmedia It's been going on for a while. And it's both wired and wireless. Now the status tells me that there are known issues.

  • Pedroboro72 Pete (@Pedroboro72) reported

    @virginmedia Why don’t you resolve any issues before we’ve lost half the match, typical lazy response form @virginmedia

  • sullivan_jono jono sullivan (@sullivan_jono) reported

    @jemstones22 @virginmedia I pay a stupid amount of money for this service for it then not to work .