Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Ilford, Hackney, City of London, Newham, Islington, Poplar, Walthamstow, and Barking.

City	Problem Type	Report Time
Waltham Forest	Internet	4 hours ago
Ilford	Internet	5 hours ago
Hackney	Wi-fi	6 hours ago
Ilford	Internet	10 hours ago
Ilford	Total Blackout	12 hours ago
Hackney	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  S Dyett Gicquel (@LGuard123) reported 2 minutes ago from Hackney, England

  @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

• 
  Helen Reihill (@BBLn15) reported 2 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Kathryn Bowers (@kathrynahedrick) reported 3 minutes ago from Ilford, England

  @virginmedia is there an estimated fix time for E18, please?

• 
  Lloyd Child (@islingtonlloyd) reported 7 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Derrick Brown (@DerrickSWB) reported 10 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Andee Byford (@BobCratchitt) reported 22 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 22 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Derrick Brown (@DerrickSWB) reported 26 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Drewery **** (@drewerydyke) reported 29 minutes ago from Hackney, England

  @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

• 
  travelling Adam (@TravellingAdam) reported 31 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Mariachiara (@mariesnotcool) reported 31 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Helen Pinkers (@Barchetta66) reported 33 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Andrew Battle (@andy_s_battle) reported 36 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 36 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  SallyH (@sallyhhk) reported 40 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Andee Byford (@BobCratchitt) reported 41 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  radz (@rtkosha) reported 43 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 43 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Elmarie Hahn💙 (@elmah69) reported 52 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  DEREK BURGESS (@derekcburgess) reported 53 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Free I.T. Stafford (@freeITstafford) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).

• 
  Darren Coomer (@coomerdarren) reported 6 minutes ago

  @O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

• 
  Stephen Hampson (@StephenHampson) reported 8 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  RE Teacher (@RETeacher11) reported 9 minutes ago

  Lulled into a false sense of security with @virginmedia but now second fault in two days. Impossible to contact them and if you do they never deliver on promises of compensation. Please Retweet this.

• 
  Professor Keyboard (@jjunglejim) reported 13 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  Qwerty (@jimjam1234567) reported 14 minutes ago

  @gblondon1 @skytv Asked Virgin Media what options do I have for having their TV service in different parts of the house without running cables through my home...they offered me a firestick!

• 
  jak cool (@kenshinnnjay) reported 17 minutes ago

  so sad for Tom's stream, and **** Virgin Media

• 
  Sally Briars (@SallyBriars) reported 19 minutes ago

  @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

• 
  Mark (@MarkAmiga) reported 21 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  Drew Stevo (@andrewstevo39) reported 22 minutes ago

  @gblondon1 @skytv @virginmedia Yeh its a shame Sky dont reward loyal customer with cheaper TV and broadband. Fantastic offers for new customers but totally agree, loyalty should be rewarded