Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/05/2026 10:15

March 05: Problems at Virgin Media

Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, City of London, Hampstead, City of Westminster, Hammersmith, Waltham Forest, Fulham, Islington, Croydon, Barnet, Ilford, Enfield Town and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

  • M0BPQ Steve Bunting (@M0BPQ) reported from Walthamstow, England

    @virginmedia Sadly the service is rubbish again today after a couple of ok days.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Apart from saying sorry, can you genuinely do something to help customers ?

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @virginmedia I was told by Mark in your call centre in the Philippines that this was planned maintenance and my connection will be down until 24th - I wasn't informed this was going to happen. I need broadband to work from home 🤷

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia Your phone number just informed me that there is a problem across E11 with expected resolution time of 12.30 Surely that’s information you have available to share; rather than making customers dial in to find that out?

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.

  • M0BPQ Steve Bunting (@M0BPQ) reported from Walthamstow, England

    @virginmedia The VM app says no service problems but I have 8MB download tonight on a 200MB service. Lots of disconnects today too. Calling 150 results in them telling me to wait for it to get better.

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia my internet appears to be down, and your status page appears to suggests it’s up. Any idea if there an issue? E11

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    Morning @virginmedia, your famously unreliable but expensive broadband service is down in Walthamstow (again)

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @virginmedia It now says that there's a known fault in my area that will be fixed today. So, why did Mark say it was planned maintenance to be resolved on 24th and why wouldn't he share the number without closing my complaint?

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @virginmedia He also refused to give me another Virgin Media telephone phone number to contact unless I closed a complaint that I wanted to make about this

  • andypurbrick Huey Morgan Gluten Freeman (@andypurbrick) reported from Walthamstow, England

    @virginmedia How can I speak to someone in the UK to make a complaint? Worth noting I'm out of contract and can switch away from Virgin anytime I like

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @virginmedia I’m not paying you for a self-service option. I’m paying for a service you’re not delivering - the onus is on you to fix it - not me!

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eaglesfansouth Eagle eye (@eaglesfansouth) reported

    @virginmedia why can’t I get through to you on the phone? I’ve used the text message service and have had one reply in 40 minutes. What is going on with your customer service??? You’re happy to increase my price again but won’t let me contact you.

  • vikkers14 Mark Vicary (@vikkers14) reported

    @virginmedia I really don’t care ..it should have been here sat ..was arranged for then cos we actually work ..somehow ended up at wrong depot ..as far as I’m concerned you can shove your service .

  • andrewclemens78 Andrew Clemens (@andrewclemens78) reported from Datchet, England

    @SkiProJG Never had anywhere near what we are supposed to get and we are about to get a price hike soon to thank us for being a loyal customer. Can I get hold of anyone to discuss this at @virginmedia’s end? Can I f...!!

  • AbdulMIsmail Abdul M. Ismail (@AbdulMIsmail) reported

    @JonScoff @virginmedia I don't have a TV so I don't use VM for that. I only get phone calls from Indian call centres so I never use my phone. So, I'm paying £60 for Broadband alone. Problem is, every single company are just as bad as each other. I've heard horror stories about BT too.

  • DavidCo47296319 David Cooper (@DavidCo47296319) reported

    @virginmedia appalling treatment of existing customers. Price increases, poor products, no help and calling customers liars. Would avoid unless you want prices to keep going up and up.

  • Decentralised_C DecentralisedChain (@Decentralised_C) reported

    @virginmedia What a joke. Received the annual price increase and not a sign of working internet insight. 45min later, cust.serv.rep says exp. fix is 25th Jan. Really? What am I paying for? TW4 area.

  • kazzab1966 Karen Gannon (@kazzab1966) reported

    @virginmedia Dont you think I've tried that? Everytime you call up it connects, rings and then cuts off, appalling customer service

  • lawrencedebbie1 Debbie Lawrence (@lawrencedebbie1) reported

    @virginmedia She is 82 years old, has no computer, is extremely vulnerable, hasnt left the house since last Feb, and all she wants is a engineer to sort out the problem! The bill which was wrong, arrived pretty sharply though

  • simon1182 Simon Orme (@simon1182) reported

    @virginmedia why is your customer service so awful phone 150 not working, other number line busy when I do get through the robot says press 1 for tv I press 1, welcome to mobile, just have an option on the app to upgrade and downgrade my package its not hard.

  • Michael_Hartt Michael Hartt (@Michael_Hartt) reported

    @virginmedia Checked connections. Unplugged and rebooted hub. Ran test on your service status website. Ran test that popped up automatically from Virgin Media in browser. Ran test prompted by calling your automated 0345 number. Clearly a network/infrastructure issue that you need to fix.