Virgin Media outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Newham, City of London, Waltham Forest, Poplar, Islington, and Walthamstow.

City	Problem Type	Report Time
Hackney	Internet	7 hours ago
Ilford	Internet	10 hours ago
Hackney	Internet	13 hours ago
Hackney	Wi-fi	15 hours ago
Ilford	Internet	20 hours ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Angela (@angelrosie5) reported 5 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Vics. 💙 (@afcvicki) reported 12 minutes ago from Hackney, England

  @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

• 
  Richard Gendal Brown (@gendal) reported 13 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  radz (@rtkosha) reported 14 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Helen Reihill (@BBLn15) reported 15 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  DEREK BURGESS (@derekcburgess) reported 21 minutes ago from Walthamstow, England

  How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

• 
  Dionne (@dionnepat2000) reported 23 minutes ago from Walthamstow, England

  @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

• 
  dmxcrew (@dmxcrew) reported 25 minutes ago from Islington, England

  @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

• 
  Helen Pinkers (@Barchetta66) reported 27 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 41 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Dionne (@dionnepat2000) reported 44 minutes ago from Walthamstow, England

  @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 44 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Helen Reihill (@BBLn15) reported 44 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Andrew Battle (@andy_s_battle) reported 52 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  Mark Catchlove (@markcatchlove) reported 53 minutes ago from Ilford, England

  @virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.

• 
  Nathan Talbot (@nathantalbot) reported 54 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  spite driven development (@thomas_maurice) reported 55 minutes ago from Islington, England

  Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

• 
  Drewery **** (@drewerydyke) reported 57 minutes ago from Hackney, England

  @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

• 
  A voice only (@Avoiceonly2) reported 59 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Michael James Weaver (@Weaverfooty14) reported 59 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jags Arthurson (@JagsArthurson) reported 4 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  MugsyLeeds (@mugsyleeds) reported 7 minutes ago

  @virginmedia hi. Can you advise why my internet is so poor at 5 York House Leeds LS28 5DE?

• 
  MrsH 🦅 (@Hughesy_B) reported 8 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Adam Spooner (@aspoone2) reported 13 minutes ago

  @virginmedia I DM'd you as requested and nothing So now logged an complaint reference: C-2307266875 And yes I will go to the ombudsman Useless service, useless customer support, useless app

• 
  James (@Surreycricfan) reported 20 minutes ago

  @virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks

• 
  Sophie (@sophm108) reported 23 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 24 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

• 
  rob smith (@robsmit54519473) reported 26 minutes ago

  @scripture36 @virginmedia Perhaps try being actually disabled. Instead of a bit slow

• 
  Mo Woke Rejoiner (@MagicalMo) reported 29 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  Jon | The Cogges Gardener (@coggesgardener) reported 32 minutes ago

  Hi @virginmedia How do I stop receiving calls from your marketing department? I must be getting at least one weekly, tell them to stop & block the number, yet they keep coming. Can you help please? 🙏