Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stratford, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Orpington, Poplar, Ilford, City of London, Hackney, Hammersmith, Camden Town, Barking, City of Westminster, Newham, Enfield Town, and Westminster Abbey.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 40 minutes ago |
|
London
|
Internet | 1 hour ago |
|
Croydon
|
Total Blackout | 2 hours ago |
|
Southwark
|
4 hours ago | |
|
London
|
Phone | 5 hours ago |
|
London
|
Internet | 5 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Gemma Matthews (@GemMatthews) reported from Croydon, England@virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Damien Kelly (@damienk11) reported from London, England@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown
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Samantha Ovens 🏳️🌈 La! (@SamanthaOvens) reported from Wandsworth, England@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia That is the box that appears *after* clicking to register loss of service. See top line:”problem registering loss of service”. System apparently designed to avoid and flaws being found in it. Old capitalist adage:”the provider is always right”😜😎
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Gemma Matthews (@GemMatthews) reported from Croydon, England@virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement
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Charlene, RN 🌻 (@ChaTheGrace) reported from Tottenham, England@talk2GLOBE really? even if I am here in London and my service provider is VirginMedia? Lasing ka o bangag?
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James Dawes (@jim_dawes) reported from London, England@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia I called to register the fault but that is not an option that is available. So Virgin recognises a fault; customer just cannot register it. Flawed, no? #virginmediadown No wonder #VirginGalactic can thrive. Clever.
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Kay Bak (@kaybaka) reported from Camberwell, England@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Samantha Ovens 🏳️🌈 La! (@SamanthaOvens) reported from Wandsworth, England@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England@virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?
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Gemma Matthews (@GemMatthews) reported from Croydon, England@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Drewery **** (@drewerydyke) reported from Hackney, England@virginmedia Tx. What is reason for London N16 collapse of service? Your team must know that it exemplifies routine unreliability & less-than-promised bandwidth; calls into question willingness / ability to deliver service. Time to switch?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Jagiełło ❤🇺🇦 (@JoJagiello) reported@virginmedia Hi, I nedd some help please in logging into my account. It refuses to let me login, change password etc... has done so for months but I need to raise an issue now. Thanks
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trev (@tfd1977) reported@virginmedia yet again broadband down….time to cancel direct debit no point paying you if you can’t provide the service
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Manc-Lassie (@iwasbornin66) reported@virginmedia As always WN2 internet connection is shocking yet you keep advertising superfast I don't think so it's been terrible for months
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Ben (@bwood567) reported@virginmedia Can you confirm this is still the fix time and date as it’s still awful
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Nadeem (@Nadeem74159629) reported@virginmedia what a dog **** internet provider u r I got bloody dc again Wtf is going on with this stupid internet worked fine for good few hrs then decide to dc now I will be emailing ur stupid Ceo and Ofcom because u r the worse stupid retarded internet provider
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🤔😱🤬 (@Go_on_guess_who) reported@virginmedia Having spent around 3 hours before I got my issues (I believed at the time, instead I've been put on a higher charge for a reduced service) sorted I've now been 'on hold' since 11am this morning & had my mobile service (seemingly?) threatened 😱 What is going on? 🤔
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Ian Watters (@lvngbth) reportedIt looks like Twitter is still up, despite the start of the FIFA World Cup, but @virginmedia chose the start of the second half of the opening game to have a fault that means I don't have any TV or broadband. Status page claims someone on site to fix it; text says on the way.
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United82 (@GuitarH1982) reported@virginmedia Intermittent fault when I check this. Have to wait a full week for an engineer. Not really good enough considering how much I pay for this service
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Gift of Food (@RagaaFakhouri) reported@virginmedia Network asset management team will call me within 48 hrs but frustrating as I have been calling for the past two weeks!
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🤔😱🤬 (@Go_on_guess_who) reported@virginmedia The other day I spent about 3 hrs to get my issues sorted (or so I believed at the time but I've been put on a higher charge for a reduced service) I've now been 'on hold' since 11am this morning & had my mobile service (seemingly?) threatened 😱 What is going on? 🤔