Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 12/31/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Camden Town, Hackney, Southwark, Islington, Croydon, Hammersmith, Tower Hamlets, Waltham Forest, City of Westminster, Paddington, Romford, Dagenham and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • lifeofbry Bryan Scott (@lifeofbry) reported from Lambeth, England

    @SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • CharlieBaden1 Charlie Baden (@CharlieBaden1) reported from Wandsworth, England

    @virginmedia Your WiFi service has been down for 5 hours any update

  • andburd Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • HolisticSabrina Sabrina (@HolisticSabrina) reported from London, England

    Virgin media are hands down the WORST WiFi providers omg.

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • CarysBarton Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • flotus1982 MsKartinsWorld🇬🇧 (@flotus1982) reported from Bromley, England

    @StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate

  • BonjourAnt Antoni Luke Kijewski (@BonjourAnt) reported from Croydon, England

    @virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status

  • Luccoiffait Luc Coiffait (@Luccoiffait) reported from Poplar, England

    My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.

  • philxdaoust Phil Daoust (@philxdaoust) reported from Lambeth, England

    Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

  • chrishallrides Chris Hall (@chrishallrides) reported from Hackney, England

    @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

  • xstephw stephanie (@xstephw) reported from Bromley, England

    Living with bad WiFi is honestly stressful @virginmedia 🙄

  • IanGManning Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported from Poplar, England

    @KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • steeleyp_ PS (@steeleyp_) reported

    @virginmedia @virginmedia the network is having major intermittent issues this morning but your website says everything is fine and that it's isolated to me. This happened last year and it was your fault. Everything is dropping out for 1-2 seconds every few minutes

  • Bruce43454388 Bruce (@Bruce43454388) reported

    @virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connect for 1 - 2 minutes every 5 minutes is not a service I should be paying for.

  • BADB3RTY B3RTY (@BADB3RTY) reported

    @virginmedia It might be fast but it’s very expensive it might be time too end my 15 years as a customer

  • knoxylife Knoxy (@knoxylife) reported

    @virginmedia so annoyed the the WiFi in my little 2 bed flat is rubbish. I even have TWO extenders and it's still crap. Only moved to you guys in Jan. Nowt but issues.

  • Jasg1a Jas (@Jasg1a) reported

    @virginmedia Absolute rubbish service!! Still no installation, dates keep getting rebooked!! Been on going for 6months!!

  • glenbryce1 Glen bryce (@glenbryce1) reported

    Hey @virginmedia do you mind putting people internet back on (including mine) and fix its rubbish stuff??

  • Bruce43454388 Bruce (@Bruce43454388) reported

    @virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connection for 1 - 2 minutes intermittingly is not a service I should be paying for.

  • wa_le777 ALWALEED (@wa_le777) reported

    @Tiennetullett @virginmedia Bruh they support gay how do you expect them to have a good wifi lmao

  • Daz35908513 Daz 🇬🇧 (@Daz35908513) reported

    We are seriously thinking about leaving @virginmedia after over 20 years. I have had a great service but lately there broadband has been appalling. We are trying to work from home but the service in area 22 goes down at around 9am every day in the last few weeks.@richardbranson

  • RhysWhatman3 Rhys Whatman (@RhysWhatman3) reported

    Every ******* sunday the wifi is terrible!!!’ SORT IT OUT YOU BUNCH OF *****! i actaully hope you all die from a painful death @virginmedia