Virgin Media Outage Report in Stratford, Greater London, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hammersmith, Ilford, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Croydon, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
London	Wi-fi	2 hours ago
London	Internet	3 hours ago
Newham	Wi-fi	6 hours ago
Hammersmith	Wi-fi	6 hours ago
London	Total Blackout	8 hours ago
London	Total Blackout	11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Rose Cooney (@rosecherished) reported 60 seconds ago from Bromley, England

  @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

• 
  June (@June299858) reported 1 minute ago from London, England

  @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

• 
  Susie20RF (@pandsreid) reported 9 minutes ago from Merton, England

  @virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed

• 
  FeliceDk (@FeliceDArco) reported 17 minutes ago from Islington, England

  @virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .

• 
  MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported 21 minutes ago from Hackney, England

  @virginmedia my on demand has gone down 😭😭😭

• 
  Ben Owen (@BenPOwen) reported 22 minutes ago from Wandsworth, England

  @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

• 
  Gillian Hudson (@JillHudson21) reported 27 minutes ago from Camden Town, England

  @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

• 
  Shorty (@J44NXU) reported 31 minutes ago from Bromley, England

  @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

• 
  tommy harper (@daguvernor) reported 34 minutes ago from Wandsworth, England

  @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

• 
  Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported 36 minutes ago from Islington, England

  @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

• 
  Shorty (@J44NXU) reported 37 minutes ago from Bromley, England

  @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

• 
  Giuseppe Sollazzo (@puntofisso) reported 38 minutes ago from Tottenham, England

  Just if you needed one more reason for never again to buy from @virginmedia

• 
  antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸UK/Fr/100% EU (@A_D62) reported 39 minutes ago from Islington, England

  @Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service

• 
  tommy harper (@daguvernor) reported 40 minutes ago from Wandsworth, England

  @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

• 
  Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported 44 minutes ago from Islington, England

  So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

• 
  Zeno (@zeno1076) reported 46 minutes ago from Enfield Lock, England

  @virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !

• 
  FeliceDk (@FeliceDArco) reported 51 minutes ago from Islington, England

  @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

• 
  Scott Richardson (@scottrich72) reported 51 minutes ago from Romford, England

  Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

• 
  Anne (@ange1pie) reported 53 minutes ago from Camden Town, England

  @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

• 
  Kamal (@kamal4268) reported 55 minutes ago from Poplar, England

  @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  . (@wbaa_j) reported 5 minutes ago

  MY VIRGIN MEDIA BOX BROKE WTF, HAVE TO WAIT TILL THE 17th????? @virginmedia ur useless man

• 
  Stephanie Howarth (@Stephan54715246) reported 7 minutes ago

  @virginmedia what a joke. Been in all day for my 8am-12pm technician slot to fix our terrible internet connection. No one can tell me where the technician is, or if they are coming. A whole morning wasted, and now wasting time on the phone getting nowhere.

• 
  AndyTaylor (@Iamgroove) reported 11 minutes ago

  @virginmedia Internet down AGAIN in the South East. That’s 3 times major outages in the last 2 weeks. Seriously , you find this acceptable? I don’t.

• 
  piggydog (@spunky2000btin1) reported 13 minutes ago

  @virginmedia Checked yesterday and it was only tv issues no broadband issues, and like I said its better in the day, the broadband does not struggle at all ?? Its at night it struggles, no kids so not that many devices used either ?? Can't understand it ?

• 
  FunkyCheeze514 (@FunkyCheeze) reported 15 minutes ago

  @virginmedia why is your service so poor? I keep getting disconnected, my.internet has been unstable for over a week now. With the black out last week and now this ongoing situation I honestly don't know why I am paying for your garbage service.

• 
  MikeW (@mikewiow) reported 15 minutes ago

  @virginmedia YesI did….& no, I received no replies when service resumed 🙄 WHY are you having such difficulty? WHAT caused such an extended outage, presumably for many of your customers? WHY do you not treat customers better?

• 
  𝐋𝐚𝐮𝐫𝐞𝐧 𝐅𝐢𝐞𝐥𝐝 (@laurensfield19) reported 16 minutes ago

  @virginmedia We are been charged for a service you aren’t providing so I expect it to be deducted from our bill.

• 
  Doomgardener (@DGFRecords) reported 20 minutes ago

  @virginmedia The contract should have ended on march 26. Not April 9th. Not only did customer retention not listen when I said I wanted to end the service they decided I wanted no change. I am not making this up. I have paid up until march 26 you will get no more money from me.

• 
  Daniel Gilbody (@gilbodyd) reported 21 minutes ago

  @virginmedia The number calling me is a different one each time. Always a U.K. landline number with a “special offer” from virgin media. I was a mobile and bband customer until May22 and been taking these calls ever since then every few days despite multiple requests to be forgotten

• 
  TheAlbanianLad 🇦🇱 (@LisandroMartiny) reported 22 minutes ago

  Hey @virginmedia. I just had a Dutch guy come to my house to fix my router. Instead, nothing was fixed and he randomly left without saying anything? Was I just scammed by a fraud?!