Virgin Media Outage Report in Stratford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, City of Westminster, Bromley, Mitcham, Newham, Barnet, City of London, Poplar and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Orpington |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Melanie Nebuchadnezzar-ne$$ Gothic Princess
(@MeLadyFreshness) reported
from
Islington, England
Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Rosella Degori
(@RosellaDegori) reported
from
Tottenham, England
@virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.
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Hari Patel
(@harispurs82) reported
from
Hackney, England
Thank virgin media just received the email. I trust you can sort out the issue without any further problems
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P͟G͟ t͟w͟e͟e͟t͟s͟
(@PaulGrayburn) reported
from
Romford, England
@itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Tim Atkins
(@TimAtkinsPhoto) reported
from
Hackney, England
@virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.
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orion
(@OrionHombre) reported
from
Tottenham, England
@CaitMurray9 @virginmedia Looks like a DNS issue, changed DNS and now working
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Jason mimms
(@JasonMimms35) reported
from
Epping, England
Is virgin mobile down as cant make calls @virginmedia
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Kevin B
(@GT_B4_Kevin) reported
from
Romford, England
@virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !
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Gemzar
(@Gemzar) reported
from
Tottenham, England
@virginmedia @mrhcarlin Can confirm down in N15.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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benz
(@benzkiVL) reported
@virginmedia there are supposedly no internet issues in my area
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Haley
(@halesabailsa) reported
@virginmedia On the search where it tells you the complaint is open. It has the contact details for the customer at the bottom. My phone and email were there but now it’s just phone.
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Dawn Ward
(@DawnWar78259930) reported
@virginmedia I’m unsure what people mean about my husband has cut the cable outside our house. We have no services I’m a key worker working from home and they send a very helpful engineer that cannot deal with the problem. Appalling service.
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Kris Chau
(@krishchau) reported
@virginmedia Hi we’ve just been called twice today by your team and both times when we asked for them to stop calling they automatically hung up. We also raised a complaint via your form a month ago and we haven’t heard anything. This is really unexceptable.
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Jonny Clooney
(@Makinov) reported
Stellar service from @virginmedia today who’s advice for our grossly intermittant broadband connection was that the issue must be with all of our devices and not the connection itself. Thankfully the contract is up soon, so feel free to share recommendations.
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Ashleigh Jay
(@ashleighjay) reported
@virginmedia I have no idea if the complaint is still open because noone at virgin media responds to me! And I'm well aware I can see my bills on my online account, thats how I know prior to you taking the direct debit that you're going to take the wrong amount, tell you this and get ignored!
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Joanna Hall
(@JoannaMarieHall) reported
I made the mistake of joining @VirginMedia after @BTGroup doubled their price overnight. WiFi is down until approximately 8pm! I’m having to use my phone as a hotspot. Why do we pay so much for expensive & unreliable broadband in the UK? I had faster, reliable service in Barbados
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benz
(@benzkiVL) reported
yo i haven't had net issues for a while now, n now @virginmedia is HARDDD messing me up, 80% loss!?!?
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Paul Anthos
(@paulus_anthos) reported
@virginmedia I have carried out all the troubleshoot checking that's why I had to phone you which I hate doing because it takes a good while to get through and then you don't get help why didn't she recall me as she did have my number?
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Customer Service
(@vmbusinesshelp) reported
@GnomeHouseCIC @mburtonphoto @virginmedia I do apologise for this however I was unaware that Mark isn't a member of your staff, I was just trying to provide the correct information to help with your current issue. Our faults team is available till 6pm this evening if you are looking to call today, many thanks.