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Virgin Media outages and service status in Stratford, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Stratford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 16, 4:34 PM GMT+1.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 12% Total Blackout (12%)
  • 3% TV (3%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Islington, Poplar, Ilford, City of London, Hackney, Newham, Barking, Tower Hamlets, South Woodford, Lewisham, and Stratford.

CityProblem TypeReport Time
Waltham Forest Internet 11 hours ago
Islington Internet 1 day ago
Poplar Internet 2 days ago
Ilford Internet 3 days ago
Ilford Internet 3 days ago
City of London Internet 6 days ago

Nearby cities with recent reports

Poplar

3 recent signals

2 days ago
Ilford

2 recent signals

3 days ago
Waltham Forest

1 recent signals

11 hours ago
Islington

1 recent signals

1 day ago
City of London

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • andypurbrick
    Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • LGuard123
    S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • sharlewis58
    Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • mistervickster
    Vignesh (@mistervickster) reported from Islington, England

    @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

  • GodofwarBrown
    therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England

    @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

  • afcvicki
    Vics. 💙 (@afcvicki) reported from Hackney, England

    @virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PwnProblems
    Akita (@PwnProblems) reported

    Virgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.

  • paragaz
    Garry (@paragaz) reported from Streetly, England

    @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertford area?

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

  • LUKEQPR94
    Luke (@LUKEQPR94) reported

    Has Virgin Media gone down?

  • trueblue171
    Gordy (@trueblue171) reported

    @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

  • loubylou60
    Karen Cheney (@loubylou60) reported

    @virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

  • PrincessSuzy1
    Sue W (@PrincessSuzy1) reported

    @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty