Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/22/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Borehamwood, Enfield Town, Ilford, Paddington, Camden Town, Hammersmith, Croydon, Poplar, City of London, Harringay, Newham, Southwark and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomBorehamwood Internet
United KingdomEnfield Town Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • MemoryGate Michael Shilling (@MemoryGate) reported from Croydon, England

    @virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • tom_king97 Tom King (@tom_king97) reported from Bexleyheath, England

    @virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • MiriLopezMusic Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money

  • margarethines1 mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • rajputamol Amolsingh (@rajputamol) reported from Ilford, England

    @virginmedia My Broadband service is not working since morning @ IG6 1JD

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • roberttointon Robert Tointon (@roberttointon) reported from Romford, England

    @virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Hammersmith, England

    @virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • KnowlesyCPFC AK (@KnowlesyCPFC) reported from Croydon, England

    @virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarkDreamer DarkDreamer (@DarkDreamer) reported

    @virginmedia is there issues in Brighton? Our tv has gone off saying serious error. Your online help guide is not helping

  • Wendyfo64042700 Wendy ford (@Wendyfo64042700) reported

    @virginmedia hi I’m an existing customer can you please tell me how much just broadband and a phone line would be a month thanks

  • rtbh Roly (@rtbh) reported

    @virginmedia There is no sign in option just service status check which shows green My Virgin Media Connect app won't connect on my phone - so can't sign in.!

  • PhillGarlick phill garlick (@PhillGarlick) reported

    @virginmedia it’s now been a month and still waiting for Netflix activation email. Customer services are pathetic!#Netflix #virginmedia

  • CaterGareth gareth cater (@CaterGareth) reported

    @virginmedia Can someone contact me please over the boxing at the weekend I was suppose to talk to someone about it but was unable to do this I had booked the Tyson fight but couldn’t watch it as there was technical issues

  • blue_murdock Ritch Zablan (@blue_murdock) reported from Cardiff, Wales

    @virginmedia … is there network cover problem here cardiff now?

  • indelacio_co_uk jason beckley (@indelacio_co_uk) reported

    @virginmedia I tried to cancel on your phonline you reject, it's my only option to cancel, I already cancelled in that manner, I don't need to re cancel.

  • littlerich007 Halifaxtropolis (@littlerich007) reported

    @virginmedia Your timeline is just awash with apologies. Don’t you ever get tired of it? Like, fix all of your crap and change the narrative.

  • Sal_Golding Sally Golding (@Sal_Golding) reported

    @virginmedia This is a daily occurrence, we can stream voa wifi no problem it is just the tivo box. This has been going on for months

  • garyd001 Gary Dowdell (@garyd001) reported

    @virginmedia Okay Virgin Media, 1) Stop blocking VPNs! I was specifically told by your sales rep you don't, but you do/are! I have no trouble with other sites. 2) I cannot access my account because my email address is still registered against a closed account! Please sort ASAP!!!