Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Waltham Forest, Newham, Croydon, Barking, Ilford, Waltham Cross, City of Westminster, Hampstead, Harringay, Paddington, Poplar, Welling and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Hackney |
||
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia got message on tv saying DVR problem (V6 box) 3hr to sort,is it knackered?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
So Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RealFattyPattyGaming
(@GamingFatty) reported
@CharlieBooker7 @virginmedia Naaaa I’m with BT buddy, sorry that your having issues to man !
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Chris Doogan
(@chriisdoogan) reported
@virginmedia tv on demand and internet has been very poor in the Bn1 area recently. What’s going on?
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gsbphysics
(@gavbrown1979) reported
@virginmedia I am Moving home and want to cancel my contract. Thanks. Am on hold again just now but not sure I can cope with this hold music much longer!
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Charlie
(@CharlieBooker7) reported
@GamingFatty Are you with @virginmedia because we are also having issues and I just wish my house would do away with this crap company.
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The Man in the Middle
(@TheManintheMid6) reported
@rovingbilly @virginmedia Yeah. There's really no point in me trying to call them because they don't listen anyway and are so inflexible when looking at problems. I'll just move provider when it comes time for renewal.
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Dlondon
(@dominiclondon) reported
@virginmedia That fix date moves every week
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Emma Richards
(@teacheremma) reported
@virginmedia Can you not see the messages above? My broadband signal is really poor, I live in a bungalow and it seems that the signal cannot get through the thick concrete walls. An engineer or yours told me a couple of years ago that there was nothing that could be done ?
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Ash Patz
(@ashpatzz) reported
@virginmedia I was never informed of the cancellation. I wasted my whole day just to find out your so called technician ain’t coming. Are you gonna pay my wage lost for today. As a courtesy I would’ve been advised. But no. What do you all do the whole day. Having a cuppa!?
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joe ringer
(@joeringer15) reported
@virginmedia Rubbish like your service still not working
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Ross
(@Ross84614360) reported
@virginmedia Are you stupid ?? this is ongoing, months, on and off, You know there is a big issue in my area already, i am one of thousands ! this is day light robbery, @virginmedia are nothing but a bunch of thieving scumbags!!! @SkyUK Now`s your chance!