Virgin Media Outage Report in Stratford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, City of London, Camden Town, Hampstead, Southwark, Paddington, Ilford, Orpington, Poplar, Harringay, Croydon, Islington and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Honey Kharbanda Jhala
(@JhalaHoney) reported
@virginmedia Estimate time each day? It’s been going on for weeks now. We are unable to offer the service promised to our clients by not finishing their work in time. Who will pay for the loss ?
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Amanda Forsyth 🇺🇦 💙
(@PedalTrill) reported
@virginmedia Thanks for your interest, now collecting data from different times of day. I repeat, though - it is generally fine, which suggests it is a problem caused by your supply, not my demand. I am disappointed that you do not comment on the reliability of your supply.
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Sam Mason
(@Sam_Mason93) reported
@virginmedia I have called twice to cancel installation of broadband services (once last night and once this morning) and have been hung up on twice. Shocking customer service.
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Becca Daniels Ⓥ 🌿🐄🐖🐥🐶🐾☮️
(@rebeccagh85) reported
@virginmedia can someone please help and tell me how I add the Netflix offer from volt2 to my current Netflix account? Phoned up and no1 can seem to help but my package includes Netflix in the price, was told it was easy to do yet cannot find how to do it.
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+(_)/\/\%|€ ©°°|
(@tumble_cool) reported
@virginmedia cannot wait to find a clause for cancelling my broadband in the near future after the ofgem update. My broadband is always dropping out and I get better service with moblie. Think you invested too much in physical cables when the future is over the air connection.
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Lady V
(@valeriejroberts) reported
@virginmedia I spoke to Customer Relations yesterday. Please tell me what you TCF policy is? I’m very disappointed currently.
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Virgin Media O2 News
(@VMO2News) reported
🥳 On our 1st birthday, we reveal the mind-blowing customer data use since Virgin Media O2 was born – 39 billion gigabytes of data across fixed and mobile networks and making mobile calls for 116 billion minutes! 📲🌐
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debobroto dey
(@DeyDebobroto) reported
Dear @virginmedia Not a happy ex-customer. Had to make a complaint as I was charged an early cancellation fee, even though it was accepted that they could not provide a service to the property. So they confirmed that they will credit the account but will only refind me by sending
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🇮🇹 last_daughter_of_Krypton 🏴
(@La_Maua) reported
@virginmedia hi guys, broadband is down in Brighton. Any chance we can get it fixed before 4pm as said on your checker link? So I can finally work from home
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Before I forget - A dad's advice to his children
(@RMcCauley202) reported
@virginmedia Took quite long on the phone last time sadly and had to hang up (was on break at work) 'm quite content with seeing how long it takes on WhatsApp and updating you live. If it goes well then great but if not it'll help you improve.