Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 03/18/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, Hackney, Croydon, London, Poplar, Southwark, Ilford, Hammersmith, City of London, Barnet, Camden Town, City of Westminster, Enfield Town, Bromley and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • billydavies07 Billy Davies (@billydavies07) reported from Croydon, England

    @virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @darin_burrows NOT @virginmedia package is great as is broadband, but Customer Service is hopeless if it doesn't work correctly. One year in still not sorted and getting ready to leave.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia would love to watch this but you cannot provide the service that we pay for.

  • nicoloarena Nicolò Arena (@nicoloarena) reported from Hackney, England

    @virginmedia No, thanks. I need to cancel ASAP

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

  • JanineAdelman Curly O's (@JanineAdelman) reported from Barnet, England

    @virginmedia If you read this correctly you would see that I said broadband is not the issue - it's everything else, and trust me we gave engaged with you on numerous occasions including 6 engineers who have so far failed miserably.

  • Knocker75 Karen Holmes (@Knocker75) reported from Dartford, England

    @virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation

  • koksal Köksal A. (@koksal) reported from Hammersmith, England

    @virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels

  • Jayme_Lowe Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    @JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x

  • Real_Blue_Meani Andrew Brooks (@Real_Blue_Meani) reported from Epping, England

    @virginmedia Yep still not working. Nearly a week now and our next bill has arrived.

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 oh please sort it out

  • skoney_girl JSK1 (@skoney_girl) reported from Merton, England

    @Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobOFeckit Rob Begley (@RobOFeckit) reported

    @virginmedia How hard can it be to diagnose the problem? It's mostly the same issue most times.

  • sophiemitchxo 𝒮♡ (@sophiemitchxo) reported

    @virginmedia And now I've got to apparently verify the details yet again to a "back office" team member who "won't be callign from an internal nunber" I'm going to cancel the entire agreement

  • rokolina martina k-f (@rokolina) reported

    @virginmedia @merrydrift Your broadband in my area (NW6) has been virtually non-existent, and so has customer support. The phone message stating that you are 'sorry' and working hard to fix the problem is no longer acceptable. I will cease to pay for your services asap.

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia Sky Sports app “device limit reached” even though it has not been. Can not register/de-register devices on virgin app and it advises “contact your service provider” - which is yourselves.

  • terribleuse Zebedee Springs (@terribleuse) reported

    @virginmedia @virginmedia sigh. I’ve tried the webchat. On the very few times I can get a response, you won’t help because I’m not a customer and don’t have an account number. You promised me a response by yesterday. This hasn’t happened. What can you offer next please?

  • racheymc89 Rachel (@racheymc89) reported

    @virginmedia Hi, yes the page states there is currently issues being worked on. However I’d like to know whether this is planned work or a fault. It seems we’re experiencing this at least twice a week atm.

  • forester101 Paul Hampton (@forester101) reported

    @virginmedia no customer care whatsoever. No service. Do not use

  • niallthomas Niall Thomas (@niallthomas) reported

    @virginmedia any issues in Dublin 7? No service at the moment

  • kolokube Mark K (@kolokube) reported

    @virginmedia The "Team" are not doing anything! I want my PAC but can't get it as I have no incoming texts! This is beyond bad customer service. It's just pathetic. I'm a Virgin Media customer and after this experience I will be moving elsewhere.

  • DVoynova Diana Voynova (@DVoynova) reported

    @virginmedia Can I please have a direct link to raise a complaint? And don’t tell me go on the website when you know very well that link doesn’t work!