Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 01/16/2026 21:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, Merton, Romford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • booshtukka Antony Kennedy (@booshtukka) reported from Epping, England

    Come on @virginmedia - if something’s broken own it loud and clear and don’t make your customers do detective work.

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • Gemzar Gemzar (@Gemzar) reported from Tottenham, England

    @virginmedia @mrhcarlin Can confirm down in N15.

  • RosellaDegori Rosella Degori (@RosellaDegori) reported from Tottenham, England

    @virginmedia Hi, according to the link there's no known issue, but the thing is the issue is here and the wifi is still down. No matter how many times I'm resetting the router.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's

  • PaulGrayburn P͟G͟ t͟w͟e͟e͟t͟s͟ (@PaulGrayburn) reported from Romford, England

    @itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.

  • JasonMimms35 Jason mimms (@JasonMimms35) reported from Epping, England

    Is virgin mobile down as cant make calls @virginmedia

  • MeLadyFreshness Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, England

    Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now

  • GT_B4_Kevin Kevin B (@GT_B4_Kevin) reported from Romford, England

    @virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !

  • mikelondonse Mike Keogh (@mikelondonse) reported from London, England

    @virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!

  • harispurs82 Hari Patel (@harispurs82) reported from Hackney, England

    Thank virgin media just received the email. I trust you can sort out the issue without any further problems

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed

  • TimAtkinsPhoto Tim Atkins (@TimAtkinsPhoto) reported from Hackney, England

    @virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(

  • pandsreid Susie20RF (@pandsreid) reported from Merton, England

    @virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 01jacky01 jacky... (@01jacky01) reported

    @virginmedia hi, is there a known outage on Teesside, my Internet has been off for over half an hour now. Thankfully I have spare data on my phone but would like my broadband back ASAP.

  • cat_mum__ 𝖘𝖆𝖗𝖆 ⛧ (@cat_mum__) reported

    @virginmedia Unfortunately not my laptop isn't working atm. It's been slow for around a week now.

  • Real_Cazbarr 🌹𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹©️ (Here comes Trouble!) (@Real_Cazbarr) reported

    @SatonmyButt @virginmedia Not yet but already tried that as I was being told "it looks like your hub is unplugged". Went through the help stuff and nothing! A recorded message on Virgin media cust serv line says they are doing upgrades but this has been going on 3days now.

  • Charles11522381 Charles (@Charles11522381) reported

    @virginmedia For the B31 postcode your broadband status says ok but my internet keep cutting off. It's been like this for days is there a issue?

  • meejahoar Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia You can imagine after all the difficulties I’ve had when I was your customer I’m not confident this is the case. Pls can you make sure someone has checked I will not be charged for your company’s internal confusion.

  • meejahoar Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported

    @virginmedia You just did notify me in that email. Which directly contradicts your earlier text. You’ve treated me so poorly as a customer I fear the worst.

  • biba_mk1 Biba M K (@biba_mk1) reported

    @virginmedia pls pls can you fix the internet connection at W13 West Ealing- two days now with no internet..

  • ClemPom ponyo (@ClemPom) reported

    @virginmedia your engineer did not show up 2 DAYS IN A ROW. Internet briefly worked yesterday. I need a solution now

  • r1chiesealey Richard Sealey (@r1chiesealey) reported

    @virginmedia @NetflixUK hi, why is it that any tv episode I watch on Netflix via the virgin360 box cut out 40 seconds before the end? When watching the likes of Brooklyn-99 you miss the ending. Not an issue on any other device. Thanks

  • ThisIsShivi 𝗦𝗵𝗶𝘃𝗶 (@ThisIsShivi) reported

    @tolly_t Gotta be @virginmedia without a doubt. The worst at everything.