Virgin Media

Virgin Media Outage Report in Stratford, Greater London, England

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The latest reports from users having issues in Stratford come from postal codes E15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford, Greater London, England 02/22/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Hammersmith, Woodford Green, Croydon, Ilford, Dagenham, Beckenham, Enfield Town, Merton, Waltham Forest, City of Westminster, Paddington and Newham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • aman_ja Aman Jain (@aman_ja) reported from Camberwell, England

    @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • jimboid79 jimboid (@jimboid79) reported from Bromley, England

    @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Lambeth, England

    @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

  • RevBott Gary Bott (@RevBott) reported from Croydon, England

    @sadbuttrue @virginmedia I left after a year of problems

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • danidelavega Dani (@danidelavega) reported from Sutton at Hone, England

    @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MJPercy10 MJPercy (@MJPercy10) reported

    @virginmedia Sorry for the late reply. I factory reset the router again. No known issues in my area. Cables are tightened. Just did a speed test and got a rapid 0.31mbps download - 0.07mbps upload haha.

  • Katebaggaley Kathryn Baggaley (@Katebaggaley) reported

    @virginmedia I don’t think so. Your customer service is absolutely shocking 😡

  • AndyRYA51703806 Andy RYAN (@AndyRYA51703806) reported

    @virginmedia I wish for a decent, reliable broadband & good customer care. Think the genie will need a bloody miracle to make that happen!!

  • Daza1970hotmai1 Daza1970@hotmail.com (@Daza1970hotmai1) reported

    @virginmedia customer service worst I have ever experienced. I ordered broadband and TV in November with conformation that the cable had to be buried 12" deep. Agreed at placement of order. Almost surface mounted. Still not connected 9 calls (>6 hr) and 3 missed appointments.

  • BrownArsenal Oliver Queen 🏹 (@BrownArsenal) reported

    @virginmedia I have complaints to make,due to the appalling broadband and costumer service provided 😤

  • daysofspeed daysofspeed (@daysofspeed) reported

    @northernsky67 @virginmedia I turned the TV and phone off as never touch them. The OOMPH upload speeds are ace. Down, pff.

  • musicbravo Chris Edwards (@musicbravo) reported

    @virginmedia I am sorry to report this is not actuall resolved. Every night after about 7 the connection slows down to far less than I pay for and by 8am the next day it speeds up again. This is the same for a couple of friends within 1/2 mile. This eeks of the old traffic shaping days

  • reeshammmm . (@reeshammmm) reported

    virgin media is soo bad omds

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia Thanks. Just so we’re all clear then: I can’t reach anyone on the phone; I can’t reach anyone on the app chat or the website; no one responds to my complaints via the hub; & your social media people can’t pass on requests for help to customer service. Very helpful. 👏🏼👏🏼👏🏼

  • KirstyScott4 Kirsty Scott (@KirstyScott4) reported

    @virginmedia Am I going to receive a reply?? Or a freeze on my bill as I'm paying for a service I'm not receiving??