Virgin Media Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17, SE22 and SE1P.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Hammersmith, City of Westminster, Stanmore, Croydon, Mitcham, Fulham, Southwark, Poplar, Harrow, Ashtead, Hackney, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Total Blackout | |
| Dagenham |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Joana
(@JoanaLoGomes) reported
from
Merton, England
Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Liam Smith
(@Liamsmith260493) reported
from
London, England
@virginmedia Our Wifi has been down since yesterday can you help please
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!
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Jason Hier
(@jasonhier) reported
from
Ealing, England
@virginmedia Is service in London W13 working?
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.
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Patricio Simonetto
(@PatricioSimone2) reported
from
Tottenham, England
@virginmedia Still terrible. Can’t even watch TV. It works some hours and then it fails
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Charbster
(@charbster) reported
from
Wandsworth, England
@virginmedia do you have website issues? Chat function not responding.
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Juan Folgar Colomer
(@jfcolomer) reported
from
London, England
@virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?
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raimundo vazquez
(@raimundo) reported
from
Tottenham, England
Hi @virginmedia. Any chance of sorting the service in N15? Even your status page is unable to run tests but you keep informing me that there is not a problem. It is becoming quite regular feature these drops in service
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Sema Kaya Ocakoglu
(@Semykaya) reported
from
Merton, England
@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!
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Sam Batty
(@sam_batty) reported
from
Islington, England
@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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marksonofjohn
(@marksonofjohn) reported
from
Camberwell, England
@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Herdman
(@samjenright) reported
@virginmedia Where do I start. 1. You didn't let me change our account name. 2. It took 45 mins just to change direct debit. 3. When moving house, we had no support despite being told someone would come and set up our Internet. 4. You are charging us £55 for 'Council tele' and Internet
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timbevan-19DESIGN
(@timobevan) reported
Oi @virginmedia my internet is down in Derby. When will it be sorted??
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kjrocker
(@kjrocker) reported
Hey #UK, time to say goodbye to @virginmedia and their horrible internet service and even worse customer support. Stuck without a proper connection for days and can't even work until Jan 2nd. #VirginMediaFail #WorstISPever . Tweeting every hour till problem fixed January 31,…
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Ross
(@RossCam1999) reported
@virginmedia I’ve checked it like every hour or so & it’s always said there’s no problems in my area, yet it keeps dropping every 5-15 minutes & has been doing it since about 7pm last night.
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Rebecca Hughes
(@rebeccayonkers) reported
@virginmedia It isn’t possible to cable connect the peloton but the wifi goes down on all our devices
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timbevan-19DESIGN
(@timobevan) reported
@andyg81 @virginmedia Yep mine is down too
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TheMoaningTraveller
(@TheMoaningTrav1) reported
@virginmedia I’ve been with your stupid company and all it’s previous guises for 23years but somehow after every take over the customer service gets worse
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Paul Jenkins
(@cell_groupie) reported
@virginmedia The landline service is appalling with 3 outtages so far in January. Help desk blames the user; despite the whole street being "down"
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Ed Blakeway
(@boringblakeway) reported
@virginmedia I can't get through to anyone when I call it just sends me SMS messages to download the app which I can't login to. Could someone call me?
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craig_craigf
(@craigamourldn) reported
@virginmedia Got offered a deal@which I accepted got cut off when I phoned back for 50 minutes got told it’s now £10 cheaper and the customer service agents just don’t listen ready off a script useless