Virgin Media

Virgin Media Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE17, SE1, SE1P and SE5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southwark, Greater London, England 05/06/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southwark, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ealing, Croydon, Mitcham, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town, Coldblow, Paddington, Kensington and Holborn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomMitcham Internet
United KingdomEaling Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • joozuk Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia It’s not letting me sign in. Can you check Wandsworth please?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • Brad_Rudge Brad Rudge (@Brad_Rudge) reported from Croydon, England

    @virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

  • VanyRichardson Vanessa Di Renzo (@VanyRichardson) reported from Brentford, England

    Has anyone else got problems with @virginmedia ? Many channels are blank

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I never opted in so maybe you can do this for me

  • LisaPursey Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia So what exactly is the issue? Details not platitudes please.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyLuDrake Lucia Drake (@LucyLuDrake) reported

    @virginmedia fix your ****, fix your ****, fix your fix, your ****, fix your ****, fix your ****, fix your ****, fix your ****, fix your ****, fix your ****.... Time and time and time and time again.... Everyone, everywhere has been politely saying ... fix your ******* ****!

  • Recklessjai124 Just_Jai (@Recklessjai124) reported

    Love the fact that @virginmedia can’t keep a stable connection for more than a day. Ridiculous. Nothing but issues all the time

  • shutupbianca_ BiancaNoëlla🍉 (@shutupbianca_) reported

    HELLO AGAIN I PAY MONEY FOR THIS SERVICE IT ISN’T FREE FIX MY HUB FIX IT!! @virginmedia

  • shermtwt sherm (@shermtwt) reported

    Virgin Media can Eat My Nuts! **** you Rebranded UPC router!!!!!!!!

  • ChrisIreland_97 ChrisIreland🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisIreland_97) reported

    Nice Virgin media cut out while I was in a raid on Tarkov Cheers arseholes @virginmedia

  • BiddyLaver Biddy Laver (@BiddyLaver) reported

    @missemilywinter @virginmedia Yup it’s been awful for over a month now

  • carthy_neil Neil Mc Carthy (@carthy_neil) reported

    @VirginMedia_TV Hello, can you please tell me why Love Island is not working on the Virgin Media player..all other tv programs are working fine. I am in Ennis Co Clare.

  • BlizzardModzz Ryan Hutchison (@BlizzardModzz) reported

    @virginmedia your WiFi is a joke I can’t do anything online when your stupid WiFi is down what happened to being the fastest and best WiFi seems your lying

  • missytimelord1 Missytimelord1 (@missytimelord1) reported

    @YwoskiHG @virginmedia Hope it's back soon that sucks

  • Shmuel___ Shmuel 🇮🇹 (@Shmuel___) reported

    Virgin media are hands down the worst internet provider ever