Virgin Media outages and service status in Southwark, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 9 outage signals in the last 24 hours around Southwark, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 27, 12:32 PM GMT+1.
- Internet (64%)
- Wi-fi (20%)
- Total Blackout (9%)
- E-mail (4%)
- TV (2%)
- Phone (1%)
The latest reports from users having issues in Southwark come from postal codes SE16 , SE5 , SE15 , SE1 , SE22 , SE1P and SE17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Southwark, City of London, Poplar, Westminster Abbey, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 39 minutes ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Internet | 7 hours ago |
|
City of Westminster
|
Wi-fi | 15 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
17 hours ago |
Nearby cities with recent reports
84 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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royal 🌈 (@elthampalacegay) reported from London, EnglandOr #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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Rhymer Rigby (@rhymerrigby) reported from London, England@scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Rex (@Lozraus) reported from London, England@_MxMike @virginmedia It’s been down for us since 1am 😫
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Amanda Birrell (@blackheathma) reported from London, England@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RAT PT 01 🏴🇬🇧 (@Dekka_44) reportedLost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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kyle (@kyle_llooppyy) reported@virginmedia I can’t get through on the phone I need help!
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Monique Bissell (@Neek49) reported@entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.
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Cameron Conner (@RadioCammy) reported@virginmedia hi I’d like to lodge a complaint about your shocking customer service how do I do this ?
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Loki (@CraigShetesmith) reported@virginmedia I can guarantee that I shall not be having another virgin connection. All aspects was terrible form connection to customer service. NEVER AGAIN. I’m happy to rip it out.
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AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳
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Chad (@finatics999) reported@virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.
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Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.