Virgin Media outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, and Poplar.

City	Problem Type	Report Time
London	TV	2 hours ago
London	E-mail	5 hours ago
London	Internet	7 hours ago
London	Internet	8 hours ago
London	Internet	13 hours ago
London	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  kevin richardson (@kevinri00714924) reported 27 seconds ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Liam Smith (@Liamsmith260493) reported 2 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  royal 🌈 (@elthampalacegay) reported 12 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Richard Gendal Brown (@gendal) reported 13 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Rex (@Lozraus) reported 15 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 19 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Adi Staempfli (@AdiStaempfli) reported 22 minutes ago from London, England

  @virginmedia Rather loose a long-standing customer then?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 32 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Mark Armstrong (@markatpt) reported 32 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Mitzy (@mihaialaci) reported 37 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Josh (@Jatkins__) reported 38 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Jane Common (@JaneCommon) reported 39 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Millwall halfwayline (@millwalljdb) reported 44 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Shah 🦅 (@shah4569) reported 46 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  DianaS (@DianaAlexS) reported 46 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Mary (@SandraS80775853) reported 47 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 47 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Rhymer Rigby (@rhymerrigby) reported 48 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Christine Allado (@ChristineAllado) reported 49 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Befitat50 (@befitat50) reported 54 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@juza_23) reported 4 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  Bob (@PINPOINT69) reported 4 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  doozerlyn (@doozerlyn) reported 9 minutes ago

  @virginmedia Why are you fixing everyone's red button issue on 28th August?? Mine says its going to be done at 1008 hours that day??? All engineers off till then or something else???

• 
  DaZzA (@aLpHaDaZzA) reported 11 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  ChrisBtw (@ChrisBtw___) reported 12 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  doozerlyn (@doozerlyn) reported 13 minutes ago

  @Ofcom.... Are Virgin Media in breach of contract for not supplying services as agreed, ie red button Sky Sports+? If so, are you going to do anything about it?? Can we cancel contract and or withhold payments?? If not, why not?

• 
  DENIM 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇸 (@denimscott) reported 17 minutes ago

  @TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.

• 
  WRXTW🌊 (@twwenlock) reported 19 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  Stephen Maddock (@stephenm68) reported 19 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 20 minutes ago

  @virginmedia down yet again what a ******* joke #virginmedia