Virgin Media Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE15, SE5, SE16 and SE1P.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, Southwark, London, Hackney, Croydon, Stanmore, Wembley, Poplar, Hammersmith, Romford, Islington, Newham, Camden Town and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck
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Helen Pinkers
(@Barchetta66) reported
from
Islington, England
Great timing, the @virginmedia box has gone down. #isolation
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Andy Bull
(@AndyBullyBull) reported
from
Poplar, England
@virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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gary marshall556
(@GMarshall556) reported
from
Ashtead, England
@virginmedia any chance you can answer the phone as I need to cancel my sky sports subscription!!!
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The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
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i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hopkins
(@Hopperz1980) reported
@virginmedia It’s been like this for weeks, it isn’t an isolated incident!! I never had this trouble with @skytv What are you doing about it??
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Dave Searle
(@1970_dave) reported
@virginmedia Both. My wife was on the phone for an hour and 20 minutes. Eventually got a resolution hopefully but we thought that the previous 2x. Altogether probably been on the phone over 3 hours. Biggest issue is language barrier. Truly horrendous.
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julia
(@julia85will) reported
@virginmedia I received shocking customer service yet again today. I've had an issue since July that whenever I call 150 the person at the other end is less than helpful. Issue is still not fixed and the service I got today can only be described as aggressive and patronizing.
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Alex
(@Mentasrose) reported
@virginmedia Well the system goes down randomly, It didn't go down when he was there but this evening we've had 6 outages of different lengths where as before it was like twice a day. Was told it should all be fine now and its so much worse.
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Stefano Dell'Orco
(@SteDellOrco) reported
@virginmedia I called so many times that I am sick and starting to get too rude. I believe people that pay for this will need to know the truth once and for all, and not only lies. I see you have outage all over the city, and only your service, not the competitors...
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Garry Lynch (Owner of LTOA Taxis)
(@GarryLynch15) reported
@virginmedia 10 months down the line and nothing been done to address this fraudulent behaviour condoned by the Leadership Team.
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SP
(@SimonPattern) reported
@chrisckmedia @O2 Am having issues trying to cancel a SIM. 3 attempts to trigger the 30 day notice period, still no actual confirmation that its been done. Still waiting for 02 to finally answer DM's sent on Saturday. @virginmedia had the worst Customer Service ever, seems they’ve given it 02.
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia need your help again please. I have arranged for my virgin equipment to be collected tomorrow. Today I received packaging and instructions to take it to a local store. Shortly after I received a text saying I need to be ready tomorrow for it to be collected
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John Gibson
(@JohnGib49909576) reported
@virginmedia A member I thought you said you. That part of the problem no ownership no continuity
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Greg Gibbs
(@Gibbo1888) reported
@BBCiPlayer @virginmedia is there an issue as I can't get the iplayer to work on our TV via the app on the virgin box? Thanks