Virgin Media Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE1, SE1P, SE17 and SE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Tower Hamlets, Woolwich, Hackney, Dagenham, Southwark, Acton, Ilford, Harringay, Camden Town, Stratford, Ealing, Lewisham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
||
| Woolwich |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
-
Morvarid
(@Morvaridp) reported
from
Chigwell, England
@virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
-
Peter Pinto de Sa
(@peterpintodesa) reported
from
Tottenham, England
@virginmedia hi there is there a problem in N22 area, please. My broadband has been shocking today
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
-
Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
-
Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
-
jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
-
jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
-
jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
-
💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
-
Donnchadh
(@dkurland92) reported
from
Brentford, England
@virginmedia is the service down across #london or ?
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jen
(@JenMains) reported
@virginmedia Can I not do it online? I just need to cancel my account ASAP as I’m moving
-
TwoShoes
(@twoshoes_tv) reported
@virginmedia My upload speed ranges from 0.2-3 in the week but during the weekend (up until around 3pm) I get upload speed of 6+ This is a problem of inconsistency mainly.
-
Damo
(@TheDamo08) reported
@virginmedia @virginmedia I'm now being told by your customer service there is not stock for my broadband but also they can send me a self starter pack. Worst customer service I've ever experienced. Nothing but lies.
-
Yasser Zayni
(@YasserZayni) reported
@virginmedia the worst customer service I have experienced in my life. No one know how to talk and resolve a customer issue. I doubt very much there is any pride or care in how they treat their customers. Extremely disappointing!
-
karen grimes
(@karenden74) reported
@virginmedia Several times my WiFi is rubbish dropped out all the time several times a time your engineers have come out and don’t understand why and why we can’t get it in the front of the house but you want to charge me £200 to cancel a service that you agree does not work
-
Matthew Wright
(@Matthew_Wright) reported
In other news @virginmedia is 55 minutes away from failing to fix our broadband for a third time. Time to cancel that Direct Debit methinks...
-
Rose Fazakarley
(@rosefazak) reported
@virginmedia how do I report an open communications box please . Not sure if it’s been vandalised or got damaged in the wind overnight, but it’s open to the elements and hoofing down with rain. Thank you
-
Quazi
(@K2theAzzy) reported
@virginmedia Never mind, won't let me DM. I'll explain my issues in the following tweets.
-
Annie Brodie Akers
(@abrodieakers) reported
@JohnnyDude1983 @virginmedia Phone and online. They've been emailing me to confirm our telephone conversations. Unless I've got a clone, there's definitely an issue here
-
Orkhan Ahmadov
(@orkhanahmadov) reported
@marcelpociot @virginmedia I think people dramatize it. It says "security password". It is probably some kind of shared verification phrase which is used to authorize certain actions on your account when calling customer service. It is usually filled out when first time signing a contract with the company.