Virgin Media outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Southwark, City of Westminster, and City of London.

City	Problem Type	Report Time
London	TV	23 minutes ago
London	Internet	27 minutes ago
London	Internet	46 minutes ago
London	Internet	2 hours ago
London	Internet	3 hours ago
London	Total Blackout	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 54 seconds ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 1 minute ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Lucy Hunte (@HunteLucy) reported 3 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Rex (@Lozraus) reported 6 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Liam Smith (@Liamsmith260493) reported 9 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 10 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Adam Farnsworth (@farnsworth_adam) reported 15 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Mark Armstrong (@markatpt) reported 16 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Shah 🦅 (@shah4569) reported 18 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Ritch Zablan (@blue_murdock) reported 21 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Adi Staempfli (@AdiStaempfli) reported 27 minutes ago from London, England

  After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

• 
  Connor Dean (@donnorcean) reported 37 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Adam H-Matthews (@AdamHMatthews) reported 37 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Luther Blissett (@LutherB40510976) reported 40 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  A voice only (@Avoiceonly2) reported 45 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Brenda (@joybrenda) reported 51 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Vincenzo Rampulla (@vmrampulla) reported 52 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  royal 🌈 (@elthampalacegay) reported 54 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Swami (@swami102) reported 55 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debra Dommen (@dommen19390) reported 7 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  Samet (@Samet_UK) reported 11 minutes ago

  My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia

• 
  *** (@lenatrobins) reported 13 minutes ago

  @andrewc44104127 Or the people who deal with customer complaints at Virgin Media

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 20 minutes ago

  @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

• 
  andrea crosby (@andreac14064810) reported 21 minutes ago

  @virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint

• 
  LGWLGWLGW (@lgwlgwlgw) reported 24 minutes ago

  @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon

• 
  LGWLGWLGW (@lgwlgwlgw) reported 26 minutes ago

  @virginmedia broadband down AGAIN. FFS. What do I pay you for?

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 35 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 36 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 37 minutes ago

  @CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.