Virgin Media Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16 and SE15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Harringay, City of Westminster, Chingford, Paddington, City of London, Fulham, Leatherhead, Romford, Hampstead, Southwark and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hackney |
||
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Judy 🍊🍊🍊#blm
(@Judyinrichmond) reported
from
Richmond, England
@HarryBrianEllis I moved from virgin media years back. Dodgy bills with made up charges and internet constantly going down. Never looked back
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Hirom
(@HiromKate) reported
@bungaorbust @virginmedia Came out of Virgin a few months ago and should have done it sooner. Terrible connectivity for a year and gradually got worse. All through lockdown unable to access any streaming service. Still getting their messages about outages even though I’m with EE and a fire stick. Cheaper
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Cazawaty#Zanumustgo #SKILLEDREBARA
(@cazawaty) reported
@virginmedia Rubbish service, rubbish customer services, they take your money and more each month though without fail
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⭕CommonSense⭕
(@C0mm0nSen53) reported
@virginmedia Wow. Reading through these tweets, I'm not alone in being treated appallingly. Boss man must be too busy flying into space to give a **** about his loyal customers.
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TechAndHumour
(@humour_and) reported
@monazamguitar @virginmedia No issues here. Virgins been great. 4 gamers in the house, no slow down. Nothing.
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Ben
(@Bike_Nut69) reported
Your internet service is worse than woeful past few weeks @virginmedia Sort it out please….
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⭕CommonSense⭕
(@C0mm0nSen53) reported
@virginmedia You MUST be joking. @virginmedia is hands down, the worst company I have ever dealt with. Roll on, end of contract day so I can leave. If anyone wants honest reviews of the company before you sign up, please message me.
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Mo Nazam
(@monazamguitar) reported
@VMO2News You've got big ***** giving it large like this, I'll give you that .@virginmedia But what you haven't got is a good broadband service. #FasterCloser #Worser
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DrachєnFчr🐉
(@DrachenFyr) reported
@virginmedia It's a shame VM have a monopoly on fast internet in most of the UK. Hopefully that changes soon. They need competition so they can stop getting away with terrible service and sky high prices. Sorry to the underpaid worker who has to sift through replies. Hope things improve. <3
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chrisTopher
(@uconn83) reported
@virginmedia can you guys fix our street power, low power connection throughout the day and a router restart after midnight every night.?
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Mo Nazam
(@monazamguitar) reported
@korondijoco .@virginmedia really are the worst! #FasterCloser #Worser