Virgin Media

Virgin Media Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE15, SE16, SE5, SE17, SE1P and SE22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southwark, Greater London, England 12/06/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southwark, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, Hackney, Newham, London, City of London, Paddington, Southwark, Hammersmith, Harrow, Tower Hamlets, Islington, City of Westminster, Camden Town, Croydon and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomHackney Total Blackout
United KingdomNewham Internet
United KingdomHackney Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • Mabs79 Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

  • andypurbrick Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

  • harberlisalfc lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

  • edshots Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported from Croydon, England

    @virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?

  • andypurbrick Russ Nightlife (@andypurbrick) reported from Walthamstow, England

    @virginmedia Can't watch any movies at all as our broadband is down AGAIN

  • Mustxkim Mustakim. (@Mustxkim) reported from Brentford, England

    @virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!

  • dip2ooo Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • ieattothebeat Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @hubeyghost @virginmedia You on a Hub3 if so that's the main problem crap Chipset can't handle any pressure loads of latency and packet drop outs

  • seamus1188 Seamus (@seamus1188) reported

    @virginmedia still awaiting help with bill. I need to speak to complaints team. Please can you help me do this?

  • UvaFax Fax Uva (@UvaFax) reported

    @bladesrallyteam @virginmedia I cancelled 3 months ago and they are still sending me bills, my contract had ended so no tie in issues just pathetic admin! #virginmediacomputersaysno!

  • UvaFax Fax Uva (@UvaFax) reported

    @virginmedia why is your customer service so rubbish? We terminated our contract 3 months ago and still getting bills and demands for payment! Emails bounce back with message in box full.

  • MariellaJ1 Mariella Johnson (@MariellaJ1) reported

    @virginmedia Hi @virginmedia the staff on that number could not help . They gave me another number for Payment Services 08450459191 and transferred me to it ... due to a technical problem the call could not be transferred... the saga continues ... needless to say I am disappointed

  • bladesrallyteam Bladesrallyteam (@bladesrallyteam) reported

    @TobysTrails @pompeyhedge @virginmedia Just make sure you email them detailing the CRAP service and comment "Not fit for purpose" when you tell them you have cancelled your direct debit or they will chase you with debt collectors

  • graham_85 Graham (@graham_85) reported

    @virginmedia Yes there was a fault and it’s fixed now thankfully, but I am still out of pocket for last months 4 days loss of service. why is my bill not adjusted with the compensation I was promised?

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @virginmedia The issues have been ongoing for over a week and yet your Twitter team have constantly ignored me and I haven’t been able to get through on the phone so it’s been an absolute joke

  • TMcGRed TMcGRed (@TMcGRed) reported

    @virginmedia was on chat on the weekend regarding really poor Internet speed / intermittent drop outs. The first guy asked me some questions then passed the chat to the tech team, then nothing!! WTF!

  • r_slaney Richard Slaney (@r_slaney) reported

    @virginmedia Sort of. Was offered a new time on 16/12 by text yesterday and responded but didn’t have it confirmed, can you help?