Virgin Media Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE16, SE1, SE15, SE5, SE17, SE1P and SE4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Harringay, Southwark, Hammersmith, Chingford, City of London, Newham, Wandsworth, Dagenham, Romford, Ilford, Bexleyheath and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
How do I urgently my @virginmedia broadband hub. My broadband keeps dropping. Help!!!!!!! I keep getting thrown out of urgent NHS meetings.
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Louise
(@Punkyfsh) reported
from
Eltham, England
@virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18
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nala.
(@Skky16) reported
from
Croydon, England
If you’re with @virginmedia cancel!! They upsold us without fixing the issue with our internet, now we are stuck with internet much worse then before.
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Also "we're" not "were" Yes pls - can you give update on "Trouble Call 12165447"? I was given that as a reference number for issue engineers were investigating; I received a text saying it was fixed but the problem persists. Also - insane that your bot asks for bank sort code!
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please can you advise what is happening with your WiFi service in the NW2 area. WiFi keeps dropping out. Impossible to get through to anybody and on the meantime I have lots of work to do.
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiggeh - Fully Vaxxed & Thankful 🏴
(@djtiggeh) reported
hey @virginmedia my net is on but my wifi keeps dropping which is no use for my wifi security cameras and Alexa devices. My partner has advised this has been ongoing all night. Help me!
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TheBeefSquatch
(@The_BeefSquatch) reported
@virginmedia They didn't advise anything that was the issue. I was told that categorically I can't remove packages from my bill to reduce cost, if I did I'd be breaking contract. Then regarding a future move I would be billed the whole contract because I have nowhere to move the service to.
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Catie
(@CapcomCatie) reported
@BuyersReport @virginmedia Superhub by any chance? Only fix for the VPN issue it to put it in modem mode with a better router
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Richard Crismale
(@rcrismale) reported
@virginmedia when are you going to provide a service that works this week. You showed service that was down a few days ago and supposedly fixed. I haven’t had a reliable speed to do anything since then. Instead of 350mb, I’m luck if I get 350kb.
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a.xv
(@axvv_xx) reported
@virginmedia Hi I want to cancel my contract. It’s on the review process but i no longer want it
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Keith Ross 💉1👍 & 💉2👍
(@k_ross69) reported
@virginmedia So me calling 0345 454 1111 is going to get my TV and broadband service up and running before your 'engineer' pays me a visit is it? Me calling 0345 454 1111 is going to guarantee my paid for services being hassle free for as long as I remain a VM customer after this?
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RichieUK
(@RichieUK_TTV) reported
@virginmedia Hey why does your Sky Cinema picture look terrible compared to @BTCare - very tempted to pay for both since the BT version has less noise?
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Mickey Finnigan
(@mickeyfinnigan) reported
@Bobaloba @virginmedia They're **** man. Luckily my hub stopped doing that thing where it resets itself 10 times a day but they did bugger all to help/repair it.
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LewTee
(@LewTeeCoD) reported
Virgin media gone down for anyone else?
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Eamon Hourigan
(@EamonHourigan) reported
@virginmedia There is no virgin mobile signal in Saltdean, Brighton for over a week is anything being done to fix this,