Virgin Media Outage Report in Southwark, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Southwark come from postal codes SE1, SE1P, SE17 and SE5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Fulham, Paddington, Finchley, Croydon, Bermondsey, Borehamwood, Ilford, Ealing, Wembley, Walthamstow, Streatham, City of Westminster and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Harringay |
||
| Fulham |
Wi-fi | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Thank you I have already made a compliant about tosin. Awaiting your best customer services colleges to call me and convince me why I should remain with you. Where new customer get a better service then a loyal one.
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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👽Dean McFarlane👽
(@NoddyMaccy) reported
from
Romford, England
It appears as though @virginmedia #VirginMobile is down. I can’t text or call anyone. 😒
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Jonny Pearson
(@jonny_pearson) reported
from
Lambeth, England
@virginmedia 40 minutes it took for one of your operators to answer the telephone with no apology. I pay for a 200MB/s service and am currently receiving about 8MB/s and it’s been like this for weeks. I hope you’ll be adjusting my bill.
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Mark Baptiste, MBA
(@MSBaptiste55) reported
from
Romford, England
@Daily_Express WTF, they @virginmedia could have said that when I enquired some time ago today preferring for me to run around in circles. Absolutely Diabolical and Shambolic Service.
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Andy Foster 🎣
(@Fozzie__) reported
from
Romford, England
Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@sarnadigital) reported
@bt_uk Lol, enjoy getting your internet from a donkey on a treadmill? Seriously, your service is ****... compared to virgin media delivering 300MBPS no sweat.
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Jordan Hildreth
(@JordanHildreth) reported
Don’t even try and get @virginmedia WiFi, waited in the house 3 separate times for 6 hours for no one to turn up or even phone to say they wouldn’t. Been waiting since October for this to get installed. Absolute joke. Worst company ever, couldn’t organise a piss up in a brewery.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Britster33
(@Britster33) reported
@virginmedia I have tried. I just want to cancel my membership now as can't even speak to anyone.
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Britster33
(@Britster33) reported
@virginmedia If someone does not contact me with a sensible reply that does not involve calling that number that gets nowhere then I will cancel my direct debit today. You're in breach of contract by not actually providing the service I pay for so I won't be paying.
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Ryan Crozier
(@crozier2015) reported
@virginmedia Your internet is a joke. Drops connection every 10 mins, I am looking to cancel my contract as this has been happening from day one @Ofcom
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GEE
(@geecartmell) reported
@virginmedia I was without service for 2 weeks during a house move and have proof of virgin staff saying I would be charged less this month but I am being charged the full amount
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tony p hatch
(@tonyphatch1) reported
@virginmedia Cheers John , I’ve spoken to the uk team a few day’s ago saying it probably our equipment and they call me the next day ( never called back ) and as for Sandip in India , what a fu#kin melt !!!!🤬 saying it probably a problem in the area !!! Not joy from you guys either!
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Clive
(@lee_walmsley) reported
@virginmedia Made a complaint/query on the 3rd December... had no contact from anyone
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Britster33
(@Britster33) reported
@virginmedia It doesn't. I've told you it doesn't. You are the only company who refuses to help customers.