Virgin Media outages and service status in Hammersmith, England

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hammersmith, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Ealing, Brentford, Wandsworth, Greater London, and Kensington.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	9 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

• 
  VM (@BowTieMendoza) reported 5 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  🙌 N E I L 🙌 (@Neilz1) reported 8 minutes ago from Brentford, England

  @virginmedia We have had no phone service for 4 days in the NW9 area are you able to see if engineers will be fixing this issue urgently?

• 
  Ganesh Uttam (@ganeshju) reported 12 minutes ago from Brentford, England

  @virginmedia Internet and Wifi is down

• 
  Tim Plumb (@timplumb) reported 13 minutes ago from Wandsworth, England

  @virginmedia Download speeds in SW18 are down to 5Mbps (on a 200Mb account) after works in the area earlier in the week. Called to report the issue only to be told by a message to wait 24hrs to see if the issue resolves itself. Can you please log the issue? Thanks.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 16 minutes ago from Ealing, England

  @virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?

• 
  Lisa (@PeakeCondition) reported 17 minutes ago from Wandsworth, England

  @virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.

• 
  Gabriela Lungu (@GabrielaLungu) reported 22 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 27 minutes ago from Kensington, England

  @virginmedia No, no one has ever used my email to login on your forums. In the meantime it’s DAY 6 with no Internet service, good job Virgin in supporting us fixing this 👍🏼

• 
  GeorgieCox (@SkyFlier6981) reported 29 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Charbster (@charbster) reported 30 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 34 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Francesco Marchet (@MarchetF) reported 34 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Kwame Gyamfi (@Kwame916) reported 36 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Gabor (@GaborPfalzer) reported 37 minutes ago from Kensington, England

  @AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.

• 
  Robbie_Spice (@RobbieSpice89) reported 38 minutes ago from Paddington, England

  So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml

• 
  John carroll (@Johnboy82903002) reported 43 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Alessandro Ferrara (@iamAleFerrara) reported 53 minutes ago from Kensington, England

  @virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus

• 
  Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported 58 minutes ago from Wandsworth, England

  Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.

• 
  YingHuiThe (@YingHuiThe) reported 59 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  John carroll (@Johnboy82903002) reported 60 minutes ago from Brentford, England

  @virginmedia Good morning, This is the 3rd day with no broadband. You have conflicting messages as to whether there is an issue or not, and whether it has been fixed or not. I have been unable to speak to anyone or log a call out. Can someone please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Drackard (@Drackard) reported 4 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  aldo (@ukaldo2) reported 8 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  UnTzY 🚶🏻 (@untzy) reported 9 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  🇯🇲🇬🇧 (@ThanyiaMoore) reported 13 minutes ago

  @virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩

• 
  Dan Stevens (@DanStev14730264) reported 14 minutes ago

  @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

• 
  Jason Bourne (@SoloCeej) reported 17 minutes ago

  @young_financier my virgin media has been down for 2 weeks. still no progress

• 
  James Robertson (@JameskRobbo) reported 17 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 18 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

• 
  IFB Media (@IFBMedia) reported 21 minutes ago

  This is the problem LOI TV and Virgin Media can’t solve on their own. Both have done more for this league in a few years than RTÉ managed in decades. Let that sit for a second. A streaming service and a commercial broadcaster have outworked the national broadcaster on its own game. RTÉ isn’t short on money. It’s short on will. Every household in this country funds that broadcaster through the licence fee. League of Ireland clubs are part of that country too. Yet the domestic game still gets treated like an inconvenience, squeezed out whenever something bigger comes along… That’s not neutrality. That’s a broadcaster showing you exactly where its priorities sit. And it ain’t with covering our Domestic Football teams irrespective of whether it’s home, abroad or both. Other platforms shouldn’t be doing RTÉ’s job for it. They shouldn’t have to. A national broadcaster shows up for the national game. Consistently. Not when it suits the schedule. Until RTÉ treats League of Ireland like it matters, everyone else will keep doing the job it was funded to do. That’s not a compliment to the others. It’s an indictment of RTÉ. This is exactly why Irish football needs a genuine TV deal, not scraps of coverage from whoever happens to show up. The prize money isn’t there. The funding model is fragile. A real broadcast deal is how you finally finance this league properly. Until that exists, moments like this keep repeating.

• 
  Carrie Walsh (@carrie_walsh_) reported 22 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?