Virgin Media

Virgin Media Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hammersmith, Greater London, England 11/16/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Harringay, Wandsworth, Hammersmith, Croydon, Southall, Hampstead, Watford, City of London, Uxbridge, Islington, Surbiton and Hayes.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia No just virgin being terrible. Hence why I want to leave

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your contact us chat service online isn't working either!!!!

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!

  • POWfitnessUK Matthew hirst (@POWfitnessUK) reported from Southall, England

    VirginMedia customer service is disgusting. Had loss of service for 6 weeks and now fixed refusing to pay compensation owed. You will be losing a customer in me.

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s still not working...

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I have been a long time customer. Is this the service you offer?

  • maxbhill Max (@maxbhill) reported from Croydon, England

    @virginmedia Is this really the standard of service you think is acceptable

  • invisiblehive Pocket Tips (@invisiblehive) reported from Camberwell, England

    @virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Yes it was on their and now it’s not but it’s still not working

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia hello? Are you there? Have been a Virgin Media costumer for literally 3 days and I’ve already got the worse service and am very disappointed by the overall experience. I’ve been trying to call someone from the customer service team since Friday to no avail...

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia no internet in N14 since 1035am. Had to cancel work meetings. Compensation?

  • ChrisdMRF Chris M (@ChrisdMRF) reported from Richmond, England

    @virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tommy5yke5 Sykes (@Tommy5yke5) reported

    @virginmedia Just rang the number and says the engineers are fixing the problem lol so I don’t know what it is

  • seansteenson Sean Steenson (@seansteenson) reported from Belfast, Northern Ireland

    Ive had some scary experiences with customer service but as always @virginmedia always take the Oscar for worst customer service performance. #virginmedia

  • Leicester4life Steve (@Leicester4life) reported

    @virginmedia It's not just happening here where I live though. I travel up and down the country daily. And like I said up until 7/8 weeks again I had no issues with signal ever.

  • bas_van_schaik Bas van Schaik (@bas_van_schaik) reported

    @virginmedia I haven't called; in my experience it's easier to convince someone that something is wrong using screenshots like the ones in this thread. Hope you can help!

  • higherbesson hannah♡ (@higherbesson) reported

    is anyone else’s wifi being slow today? or is it just ****** virgin media

  • bas_van_schaik Bas van Schaik (@bas_van_schaik) reported

    @virginmedia @mdbethell_ The problem appears to be that the uplink is interrupted: during these random 10-100 second outages UDP packets continue to arrive, but cannot be sent. Results in hilarious Zoom calls: I can actually see and hear my colleagues say "Ah, we've lost him again".

  • to00271919 Andre (@to00271919) reported

    @virginmedia my Virgin fibre has been down since 13:30 in RH1. I was told that it will be fixed by 17:45 but it’s still down! When will my service be fixed?

  • hollis_mr Mr I Hollis (@hollis_mr) reported

    @virginmedia This is now over a week of unreliable internet service, is there a refund for such poor provision?

  • hesgen Hesgen (@hesgen) reported

    @virginmedia No TV this evening, and €300 of work not delivered by deadline. Why is Virgin Media such a poor service?

  • to00271919 Andre (@to00271919) reported

    @virginmedia My service is still down and it’s now saying it won’t be fixed until 22:30!