Virgin Media

Virgin Media Outage Report in Hammersmith, Greater London, England

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The latest reports from users having issues in Hammersmith come from postal codes W6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hammersmith, Greater London, England 12/07/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, London, Camden Town, Waltham Forest, Hackney, Newham, City of London, Paddington, Southwark, Harrow, Tower Hamlets, Islington, City of Westminster and Walton-on-Thames.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCamden Town Total Blackout
United KingdomWaltham Forest Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @virginmedia is down. Area 3. Please fix ASAP.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Stratford, England

    @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.

  • Superspin63 Superspin_63 (@Superspin63) reported from Camden Town, England

    @virginmedia Spoke to tech support last night. All sorted 👍

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • alicebees1 Alice (@alicebees1) reported from Esher, England

    @virginmedia Hi! Our WiFi is constantly dropping out and not working even when the lights on the box look fine. And it can’t even reach around the whole house and it’s definitely not a big house! Is there any way you could sort it out as it has been a problem for a while. Thanks.

  • _aliyahfaith aliyah (@_aliyahfaith) reported from Lambeth, England

    Virgin media is the worst broadband ever!

  • Catherine1090 Catherine Cooke (@Catherine1090) reported from Walthamstow, England

    @virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.

  • ElGuiri13 Michael McDermott (@ElGuiri13) reported from Barnet, England

    Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simonkeenan007 simon keenan (@simonkeenan007) reported

    @virginmedia Having trouble with mine, wife working at home, daughter doing college at home 200 Meg I pay for have a booster but not working well, given up on the phone

  • ademlakey Adem (@ademlakey) reported

    @virginmedia I paid for a 200mb package. I have never even come close to that. Under 50 is where is always sits. Fortnightly interruptions to services. Ever have a “trained” engineer cut through your cables and leave you without internet, phone and tv for a week with no apology or money off

  • oilyoils stanley (@oilyoils) reported

    i’m convinced virgin media was created by a sadist looking to torture people with terrible wifi and customer service

  • mitsyarty Jo (@mitsyarty) reported

    @AngeMcCool @StopFundingHate @virginmedia Awww poor little Ange wange doesn't like the idea of a truly impartial news channel that will provide balanced points of view. You've been spoiled by flagrantly partisan British broadcast news. Grow up you daft sausage.

  • BrianSPotter Brian Potter (@BrianSPotter) reported

    @virginmedia Amazon Prime movies not playing on my Tivo box. Series are working, as is Prime on smart TV. Is there a virgin/prime issue ?

  • Jack76399855 Jack (@Jack76399855) reported

    @AngeMcCool @StopFundingHate @virginmedia ‘I’m a customer, oh please don’t show me things that I disagree with, I’m too stupid to just not watch it’

  • BrianCol2021 Brian Colman (@BrianCol2021) reported

    @adelarks @virginmedia I Know the feeling 66 Mbps wifi on M350 service is appalling, keep being told there is a SNR and they keep missing there fix dates been going on for weeks. Can’t log a complaint because the page isn’t working

  • UrbanWordsmith CreamCrackeredWordsmith (@UrbanWordsmith) reported

    Tried to cancel @virginmedia again. Spent 20 minutes in the queue, turned down the automated offer, another minute listening to the muzak, then the line went dead. I wonder how much that call has put on my mobile bill.

  • wxlsocial Wyn lewis (@wxlsocial) reported

    @virginmedia @Ofcom 7 days to reply to a complaint isn't good enough (still less 28). Including that in your terms to consumers who are protected by legislation isn't good enough. But I've been cut off now. Another complaint to be getting on with.

  • queenie64339913 Researcher (@queenie64339913) reported

    @virginmedia SW18 21 region. WHAT IS CAUSING THE OUTAGE AGAIN?? I think its unfair not to have Internet when people are relying on it especially during the day. It affects people's mindset when they're trying to occupy their day!?