Virgin Media

Virgin Media Outage in Hammersmith, Greater London, England

Problems detected at Virgin Media

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Hammersmith come from postal codes W14 and W6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Virgin Media problems in the last 24 hours in Hammersmith, England

The following chart shows the number of reports that we have received about Virgin Media over the past 24 hours from users in Hammersmith and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Virgin Media Outage Chart in Hammersmith, Greater London, England 12/08/2021 03:45

December 08: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • TV 40.48% TV
  • Internet 34.58% Internet
  • Wi-fi 9.56% Wi-fi
  • E-mail 6.74% E-mail
  • Total Blackout 5.35% Total Blackout
  • Phone 3.29% Phone

Virgin Media Outage Map Near Hammersmith, Greater London, England

The most recent outage reports and issues originated from London, Paddington, Croydon, City of Westminster, Stepney, Kensington, Hampstead, Mitcham, Hounslow, Woodford, Finchley, Addlestone, Hackney, Edmonton and Ruislip.

United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHampstead Internet

Virgin Media in Hammersmith, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:
  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia It’s not letting me sign in. Can you check Wandsworth please?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I never opted in so maybe you can do this for me

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    @virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • nualaburgess nuala burgess 💙 (@nualaburgess) reported from Hounslow, England

    @virginmedia And internet in W4? It's been down all evening and atrocious all week...what's going on?

  • samrookc samantha ellington (@samrookc) reported from Hillingdon, England

    Come on now poor mum with Alzheimer’sneeds her programs #virginmedia

  • giudicialex Alessandro Giudici (@giudicialex) reported from Hillingdon, England

    @virginmedia Our broadband has always been on and off all day on top of tv not working on any channel. Impossible to work properly today. News on broadband?

  • VanyRichardson Vanessa Di Renzo (@VanyRichardson) reported from Brentford, England

    Has anyone else got problems with @virginmedia ? Many channels are blank

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia So what exactly is the issue? Details not platitudes please.

  • tinalee5806 Tina Lee (@tinalee5806) reported from Hounslow, England

    @CliveR39 @virginmedia What caused this horrid thing to happen

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    I understand you are having tv issues right now @virginmedia however I’ve also got no internet, is this a known issue? I can’t get through on your phone and cannot run any tests through your website either 😩

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • DrPeterSear Dr. Peter Sear (@DrPeterSear) reported

    @virginmedia No. It ranks amongst the worst customer service I have ever experienced. Complete lack of empathy from @virginmedia

  • LowrieJohn 𝐉𝐨𝐡𝐧 𝐋𝐨𝐰𝐫𝐢𝐞 (@LowrieJohn) reported

    @virginmedia Have you stopped my personal mobile phone service to #Alnwick earlier than the 22 January notice you gave, or is your signal is still down after the storm? I have sent two requests for clarification but no reply.

  • TashaMahmood Natasha Mahmood (@TashaMahmood) reported

    @virginmedia Couldn't get to the chat at 3pm yesterday as my Internet wasn't working. Can someone speak to me now regarding my issues

  • IanM9549 Ian Moffatt (@IanM9549) reported

    @GeorgeKearse @BBCNews @virginmedia Doesn't matter if their entire network is only a 1000 customers. They've still done it. It's a headline designed to look good. But actually means nothing.

  • malc_rich RCZ White (@malc_rich) reported

    @virginmedia Hi Virgin. Any Broadband outage in Sandy SG19 last night?

  • prdtsa Krzysztof 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@prdtsa) reported

    @virginmedia any ETA for a fix in G74 3AU for the broadband please?

  • mec337 Martin Charlwood (@mec337) reported

    @virginmedia Does this mean my 5 days without Internet can never happen again!. Let's also not forget this is not fibre to the house (docsis 3.1 over copper), so future speed increases become more difficult

  • rach171 Rach Bradford (@rach171) reported

    @virginmedia my broadband box was meant to be delivered on Saturday, you rescheduled to Monday. Still waiting and no updates or info available from @YodelOnline . Really need internet at home to work. Please help

  • besh53587734 besh (@besh53587734) reported

    @richardbranson your never gonna read this but I am being 100% serious when I say I would actually give up my life for virgin media broadband to go bankrupt disgusting company and I am a customer how the hell is it possible a 56k modem is substantially more reliable….

  • Shootingthepast Shooting the Past (@Shootingthepast) reported

    @virginmedia LOL, wonderful, but since the internet has been down since 1am. Not sure how I am supposed to enjoy this wonderfully fast internet I'm paying for but don't have.