Virgin Media Outage Report in Hammersmith, Greater London, England
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The latest reports from users having issues in Hammersmith come from postal codes W6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Lewisham, Enfield Town, Ealing, Croydon, Mitcham, Hampstead, Hackney, Southwark, Bermondsey, City of Westminster, Tower Hamlets, Camden Town and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| London |
Internet | |
| Lewisham |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Devon Geiger Hyde
(@DevonGeiger) reported
from
Richmond, England
@virginmedia Service is appalling once again. Internet has been down for better part of an hour, what’s the excuse this time??
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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elly
(@putyourboootson) reported
from
Lambeth, England
@virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.
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tom 'easiest deal in history' parkinson #FBPE
(@tomthemac) reported
from
Tottenham, England
@MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider
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𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬
(@ZatoichiHattori) reported
from
Kingston upon Thames, England
Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
@Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡
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liam
(@g4g02_) reported
from
Lambeth, England
can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia there is another internet outage again in the area what’s going on?
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
@virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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#HellomynameisPaul💙
(@PaulWRamsay) reported
from
Camden Town, England
@virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?
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Ben James Photography 🔆
(@BenJamesPhotos) reported
from
Ealing, England
Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
@vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chris king
(@chrislfc87) reported
@virginmedia You rang me with an offer, i accepted it. Next day, kids channels are off after being told everything will stay the same. My bill then went up by £50 for adding the kids channels instead of sorting the problem, which resulted in a "package change" which resulted in a £225 bill
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MRCHALL
(@mrchall) reported
@virginmedia hello. I have no internet connection despite no issue/warning light on router (and I'ver done a reset). Is there a known issue in my area? PA2. Thanks
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Manos Filippidis
(@Orange_Scooter) reported
@virginmedia Please send me a DM, I don't want to spam this thread with my issue :)
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khaled
(@khal200) reported
@virginmedia Tried my iPhone laptop ipad same thing , I know it’s virgin media as when I switch to my phone 4g work with no problem
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Abbi
(@UnbrokenReality) reported
@virginmedia Basically that it's perfectly normal to get the speed I'm getting & they can't do anything unless I want to pay even more a month and get a wifi booster. I'm loath to do that as my mum has one and it does nothing to help, and also with how much I'm paying already ...
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Delta Blue
(@Delta_Blue1) reported
@virginmedia service down again in midweek until 3pm for ‘improvements’. How about making them when people are asleep instead of trying to work???
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Will Laurenson
(@WillLaurenson) reported
@virginmedia Currently 22mbps upload which is still down on the 30-35 im supposed to get, but the issue seems more prevalent in the evenings
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MartinGamage
(@MartinGamage) reported
@virginmedia Still not working. I think the line coming into the house is damaged, hence why I think I need an engineer to visit. Also need cabling inside checked over after some building work.
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Stormkeeper at Geeked Up & Played Up
(@StormkeeperGU) reported
@virginmedia Thank you, but in this case, my current connection issues are related to having my service limited due to lack of payment at my end (as far I'm aware), although I'm unable to sign in on that page because I'm currently not a residential broadband customer!
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Nicu
(@nicuteo) reported
@virginmedia That’s my problem, it normally takes so long to get through, and happens too often to spend the time reporting it on the phone…