Virgin Media Outage Report in Hammersmith, Greater London, England
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The latest reports from users having issues in Hammersmith come from postal codes W6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, City of Westminster, Hackney, Richmond, Wembley, Southwark, Harringay, City of London, Poplar, Kingston upon Thames, Streatham, Enfield Town and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| Newham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Chris Straker
(@chrisTstraker) reported
from
Epsom and Ewell District, England
@virginmedia Please could someone let me know how to deal with issues, regarding mobile Wi-fi hotpspots and voicemail from abroad. Tried a number of times and yet to have any conversation, that didn’t require me repeating myself two or three times !!
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@simonlevans @virginmedia You need to get rid. They are beyond awful for both
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
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londonchimpden
(@londonchimpden) reported
from
Camden Town, England
@virginmedia My other box and telly are working fine. There’s no service fault. Will call later.
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ABH
(@AndrewBH) reported
@virginmedia Sure! His bill had jumped from £90 to £147. He called #virginmedia to ask for help. So you just increased everything! 350Mb to 1Gb. A free SIM to one which cost £25 a month. Shameful, shameful, shameful.
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ian
(@IanWrightyian) reported
@virginmedia I've already made a complaint but now can't come out for another month to be put right . JOKE #virginmedia
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James Tanner
(@james_a_tanner) reported
@virginmedia I have. Pretty useless. Engineers ONLY available until 7pm. Line test showed everything fine. I knew it would be because as mentioned ITS ONLY IN THE EVENING IT GOES TO S**T. So if your internet issues are mostly in the evenings you can’t get an engineer
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James Tanner
(@james_a_tanner) reported
@virginmedia the whole internal network would lock up. I complained about this multiple times over 2 years ago. Finally gave up and put router in Modem Mode and installed EERO WiFi routers. At least that way, if internet dies, the internal network survives and everything still works
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Rachel
(@rachiecheeks) reported
@virginmedia and for the third time this month. Left all weekend with total loss of service. No engineer til Wednesday. Getting boring now!
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Dom
(@domioGeordio) reported
@virginmedia That didn't answer my question and I've never needed to do that before when moving
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James Tanner
(@james_a_tanner) reported
@virginmedia Nope - doesn't work. No chat is popping up! :(
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James Tanner
(@james_a_tanner) reported
@virginmedia Come play Fortnite with me at 10pm and watch the internet crap out within 10mins of trying to play and hitting 1100+ ping. It’s happened every night for 2 weeks!
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D@ViD R€€dMaN
(@David_Reedman) reported
@virginmedia All I want is to order 1 of those WiFi pods coz the broadband doesn't reach every room. Yes Iv done the app thing. I've been trying to find how to do it all day. Phone put down on me. Ignored on live chat. Just left waiting. I pay you guys enough money each month. It's a joke
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Sarah Pickering
(@MrsSarahP1) reported
@virginmedia you are absolutely useless!! Not only couldn't we log on the O2 priority the other day, our internet goes down just as we're paying for Peter Kay tickets today, thankyou, we lost our tickets .....well done😡