Virgin Media Outage Report in Hammersmith, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Bermondsey, Tower Hamlets, Greenford, Hayes, Camden Town, City of Westminster, Croydon, Harringay, Bushey, Lewisham, Isleworth, Charlton and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Ealing |
Wi-fi | |
| Bermondsey |
Total Blackout | |
| Tower Hamlets |
Total Blackout | |
| Greenford |
Internet | |
| Hayes |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Annie Lou
(@AnnieLouLDN) reported
from
Tottenham, England
@virginmedia I want to use your app, I really do but I can’t create an account as my acc no (as found on top right of my paper bill) is only 8 digits. And not the 9 you require. Why is using your service so difficult? And my internet connection so rubbish? PS. I can count!
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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James the Electrician ⚡
(@jamesifoster) reported
from
Spelthorne District, England
@virginmedia Our Internet is down TW18, Staines-upon-Thames
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🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Can’t wait till I get to cancel my @virginmedia contract and move to BT. I mean selling me 200Mb internet and not even delivering an average of 10Mb is not cool right! I mean imagine all the people that pay for the same service but don’t know how to measure it!? Right!
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude
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🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Wouldn’t it be nice if @virginmedia actually delivered the service they get paid for!? And when you called to talk to them they actually answer or when you go on the offered live chat you’d get a person and not a robot!? Yeah me too. #worstservice #virginmedia
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Nico Cary
(@nicocary) reported
from
Cobham, England
@joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Jamesie
(@DJ_Jamesie) reported
from
Islington, England
@PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...
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Estelle Levacher
(@Goldenlocks) reported
from
Richmond, England
@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
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matt 🇮🇳
(@vorny_twts) reported
from
Merton, England
This zoom call keeps crashing **** off @virginmedia
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
Service completely down at present again!! So @virginmedia what are you going to do!
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
@virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Dear @virginmedia since you refuse to pick up your phones and there is no way to contact you I wish to cancel my broadband contract on march 05th. Please do not renew it.
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Daniel Emery
(@DemeryUK) reported
from
Richmond, England
@browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia it great to know we pay for broadband & you really struggling to provide! I’ve had speed issues since mid Jan. U acknowledge there was a fault on 8th Feb! Said it was fixed but engineer (who came today) said wasn’t & web page wrong! Won’t be fixed till 15th! Tonight
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kermit10
(@kermit1015) reported
@virginmedia is there an issue with your service, can't get on to broadband, a lot of people who I work with are saying the same, service checker not working
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Kulwinder Gill
(@Kulwind22668207) reported
@virginmedia is down, no Wi-Fi even though the hub lights are on. Seems to be nationwide, even your own site is down, and then you send and email about a price rise, wtf
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Thomas Green
(@zaptohome) reported
@virginmedia issues internet on TV, 150 doesn’t work and your website seems like it’s having issues. How do we report service issues?
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Harry Goulding
(@GouldingHarry23) reported
@virginmedia What’s going on with the broadband issues. Need to release a statement to let the public know you are working on it.#ridiculousbehaviour
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Anton Marcelline
(@MarcellineAnton) reported
@virginmedia having issues this morning accessing a number of websites i use for work but when i sidestep your network using my Vodafone mobile network the same websites are fine. Currently using my mobile data so i can work but it is slow.
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lyn robinson
(@lynrobinson) reported
Uh huh. I see Virgin Media is still trending for flaky service and outages throughout the UK. A statement and updates would be brilliant @virginmedia
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Holly Coventry
(@hollysamantha) reported
@virginmedia what’s the plan to fix nationwide internet issues?
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Headington News
(@HeadingtonNews) reported
@RosalindRogers No, because the VirginMedia website is down. Broadband comes back and then disappears again
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PicsByTony
(@Pics_By_Tony) reported
@johnrobeds @virginmedia Down here in M24. Also cannot get to website using mobile data. Easy way of not letting us report it, so no compo
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@veritycycles 🇺🇦 💙
(@veritycycles) reported
@virginmedia is there a problem in S7? Internet very slow just now.