Virgin Media Outage Report in Hammersmith, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hammersmith come from postal codes W6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Bermondsey, London, Ealing, Lewisham, Hampstead, Hanwell, Islington, Finchley, City of Westminster, Walton-on-Thames, Leyton, Camden Town, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Total Blackout | |
| Croydon |
Internet | |
| Bermondsey |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either
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Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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Bhavin
(@Bhavinchief) reported
from
Watford, England
@virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon yule
(@SharonYule) reported
@virginmedia Great things would happen if @virginmedia had any customer service. Discrimination against disabled people offering priority visits not attending 5 days later no visit 14 phone calls no return call
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coast crazy
(@Clajak1807) reported
@virginmedia Is that it? That's your reply? 2 days late I'm still on hold. 6 hours I've been in a what's app queue today still waiting to cancel my broadband. This is truly unacceptable. I want to hear from someone who can do something or at least explain why it's took 3 days so far.
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Daniel Sidlow
(@sidders79) reported
@virginmedia I rang up today. I was on hold for 35 minutes and when a human being actually answered, he wasn't the right human being so I was transferred and then cut off, just like everyone else who tries to cancel.
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Kev Shiel
(@KevShiel1) reported
@virginmedia I have been on hold over an hour. Your cancellations team refused to cancel my subscription. Then lied about wait times and put me back on hold. Appalling customer service!!
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Kerry Anderson
(@kerzanders70) reported
@RosieCampbell1 @virginmedia Come on @virginmedia get your finger out!! Shocking customer service!!!
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Gary
(@PilotBoyGD) reported
@virginmedia Thanks for this. Good to know. Will get in touch with them. I assume there would be a service outage whilst the process is carried out
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Abdul Khaliq ✊🏽🇵🇰🇬🇧
(@akhaliqinnit) reported
@virginmedia After about 15 years of continuous contracts, I wondered why I had to pay more for my service than a new customer. Why am I being punished for loyalty?
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Paul Johnson
(@Johnson_1488) reported
@virginmedia has fibre optic gone down in the So19 area? Put my hub in modem mode and the new router hasn’t got a connection now. It’s been on for 4 hours no issue until now
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Mr Mark 🇬🇧
(@MrMarkStewart1) reported
@virginmedia The problem is your on hold for 30 minutes then get put through to a call centre where you can not understand the and they can not understand you
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Woods
(@SAIWoods) reported
@virginmedia My phone line stopped working yesterday and your engineer came out to fix it today but has made things worse - now I don’t have a working phone, tv or internet! Very disappointed. Please help.