Virgin Media Outage Report in Paddington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Paddington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, London, Newham, Fulham, Hackney, Tower Hamlets, Ilford, Bermondsey, Ealing, Greenford, Hayes, Camden Town, City of Westminster, Waltham Cross and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia yet more non working channels. Few itv and sky channels not working. Just why do I continue using you when there's always some sort of issue. Wait time on phone is over an hour! Such bad service
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
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sarah smith
(@sehsmiffy) reported
from
Richmond, England
Dont waste your money , they even gave us a booster so the wifi reaches upstairs ... does it bollocks !!! Biggest pile of **** is virgin media !!! #VirginMediaSale
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RThomas
(@Mr_RThomas) reported
from
Lambeth, England
@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
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Sam Blackmore
(@FaintVlogger) reported
from
Harrow Weald, England
Big up @virginmedia gone down in the Harrow area...
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
One month of constant disconnections, poor upload / download speeds from Virgin Media. Not that it’s particularly important to have working broadband when you’re all working from home and can’t physically spend Christmas with your family. What an absolute joke.
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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T
(@Miaopow) reported
from
Richmond, England
@virginmedia why is it when I do FaceTime or WhatsApp messenger to someone also on Virgin network it doesn’t allow me to? And I have to go to my 4G. That seems ridiculous!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Ben Darlow
(@kapowaz) reported
from
Richmond, England
I wonder which would be quicker, for Virgin Media to fix the area fault around where I live, or for me to just move house and get a new ISP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Symone Planner
(@SymyP86) reported
@virginmedia another broadband outage in SW London. Any idea when it's going to be fixed?
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Anne-Marie Lees
(@lizzydrip91) reported
@virginmedia Yes and there are no issues. It’s been on going for weeks but it’s got much worse this week with it keep cutting out
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Nou Campy FTW!
(@NouCampyFTW) reported
@virginmedia So send another router by another means of delivery? Fed up with the poor service from vm cannot wait for my contract to end and move to fibre City
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Nou Campy FTW!
(@NouCampyFTW) reported
@virginmedia And I have and got nowhere so surely virgin can resolve this since your the company using this horrid service
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Jacob Toland
(@JacobToland97) reported
@budicebhoy @virginmedia @CNN Warner media are making it a subscription service so they’re taking it off virgin. Sad days indeed.
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Sketch Kanczuk Socialist no longer Labour member.
(@SketchMM) reported
@virginmedia ...access to the emails I've lost in the last two days, why is that such an issue?
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David
(@gingertrvlguru) reported
@virginmedia One tool says no issues but the status checker says that there are wider issues. Either way it’s not been working properly all day. Pretty poor.
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Jessica Walmsley
(@jwalms93) reported
@virginmedia We’ve tried, said they would send out a letter to reset a password to an account we didn’t know we had? And we’ve not received the letter and it’s been a week. Can’t cancel without the password but can’t reset it either?
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Sketch Kanczuk Socialist no longer Labour member.
(@SketchMM) reported
@virginmedia So tough luck if you or I have made a mistake, what a caring reasonable attitude. I though for the last two days it was a network fault. I've contacted Sky and Microsoft to try and resolve this and only Microsoft have been helpful and suggested I contact you. I only want....
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Mark Billinge
(@MarkBillinge) reported
@virginmedia Understood but I’m in real trouble without that email account and need someone to fix it for me. At the moment no one seems to know what the problem is let alone offer a fix