Virgin Media

Virgin Media Outage Report in Paddington, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Paddington, Greater London, England 10/27/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Paddington, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, City of Westminster, City of London, Hackney, Croydon, Stanmore, Wembley, Poplar, Feltham, Islington, Newham, Camden Town and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomSouthwark Wi-fi
United KingdomCity of Westminster Internet
United KingdomCity of London Internet

Community Discussion

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Virgin Media Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

  • ryanpfowler Ryan Fowler (@ryanpfowler) reported from Croydon, England

    @virginmedia poor internet service yet self check says no issues and no online agents available

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice

  • michaelck1972 Michael (@michaelck1972) reported from Hackney, England

    @virginmedia Guys, the business does the work to retai the customer, not the other way round!

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported from Hounslow, England

    @virginmedia Dont use the virgin router switch off wifi buy another router and use the virgin one as a modem. I did this at another property and its fixed all my issues apart from the dns issue. Thats an issue due to the way the virgin router works

  • laaqpr Lynne Arnett (@laaqpr) reported from Hillingdon, England

    @SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February

  • amdavies141a Adrian Davies (@amdavies141a) reported from Bromley, England

    @virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia any ideas when you are increasing your price next...so I can cancel my contract early

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia broadband really slow and on and off yet your checking service says nothing wrong

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported from Hounslow, England

    @virginmedia Its been 6 months and the solution was to not use the virgin router...thats not a solution

  • NikhilJudge Nikhil Judge (@NikhilJudge) reported from Hounslow, England

    @virginmedia Well we already had an engineer out and even he confirmed its the most problematic router virgin has given out. Especially with the dns issues. We also have 6 people in a 3 story house. We were told adding wifi extenders also cause issues so we cant even get signal now...

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia Both still not working before I left for work this morning.

  • crosswhatfields crosswhatfields (@crosswhatfields) reported from London, England

    @virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!

  • Ntsaldaraki Natalie Tsaldarakis (@Ntsaldaraki) reported from Eltham, England

    @virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.

  • Lindor1306 Jo Marion Pauline (@Lindor1306) reported from London, England

    @virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!

  • theonionlives James Campbell (@theonionlives) reported from London, England

    @virginmedia It’s still not working!

  • ShahlaaTahira #OddMotion (@ShahlaaTahira) reported from London, England

    .@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬

  • nutr1_train Nutri-Train (@nutr1_train) reported from Wandsworth, England

    @virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated

  • TPAdams Tom Adams (@TPAdams) reported from London, England

    @virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"

  • Housewife6 Shaz (@Housewife6) reported from Hammersmith, England

    @virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidwbrown60 David Brown (@davidwbrown60) reported

    @virginmedia getting error message V53 on all tv channels. When will this be resolved? Will ALL customers get a refund because of this outage? If an update was taking place, why was it done during the day, and not done overnight?

  • BurgessCharlene Charlene (@BurgessCharlene) reported

    @virginmedia I can’t even use the app or login for months. I’m the primary account holder and tells me I’m not. Can I ask, what is the issues? Have you been hacked or is it a server issue?

  • BurgessCharlene Charlene (@BurgessCharlene) reported

    @virginmedia Many times but what’s the point is using it when I can’t even login

  • Nacnan1873 Nacnan (@Nacnan1873) reported

    @virginmedia Having problems and you website won’t allow me to check my area 🤔 tv is back on but nets are not

  • slytheringeek Louise H⁷ live happy (@slytheringeek) reported

    @virginmedia Doubt we’ll be renewing next year. Appreciate you are working to fix things and certainly not the fault of the social media team fielding numerous comments but not the first issue this year and not good enough from such a major supplier.

  • PeterAn43802432 Peter Anderson (@PeterAn43802432) reported

    @virginmedia This is The second time in 48 hours that I've had no TV. At least this time the internet didn't go down as well. Your service is truly abysmal. I'll be going to @skytv when my contract with you is up. Same for your crappy mobile service as well

  • ShajedAskor Shajed Askor (@ShajedAskor) reported

    @virginmedia No internet service since Monday in London N9, absolutely disgusting!

  • SimonLucusGrant Simon Lucas Grant (@SimonLucusGrant) reported

    @virginmedia Is Birmingham down aswell got error B53

  • annkavanagh09 Ann Kavanagh (@annkavanagh09) reported

    @Cromwell606 @virginmedia @9Naughtyboi6 You can't register for loss of service as their website is down anyway

  • BarleyStack2 claire (@BarleyStack2) reported

    @virginmedia in Cardiff we have this issue too please to help elderly who do not use these platforms put an automated message on your phone lines and regular updates as courtesy Thank you