Virgin Media outages and service status in Paddington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Paddington, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received May 14, 11:44 AM GMT+1.
- Internet (67%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Paddington, England
The most recent Virgin Media outage reports came from the following cities: Kensington, Greater London, and Paddington.
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Ian Douglas (@IanDouglas) reported from Kensington, England@virginmedia I know the status of the service.
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Syed Ali Naqi (@alinaqi80) reported from Paddington, England@DBUk11 @virginmedia Pathetic customer service non competent engineers not turn ups on appointments whenever call just sorry. It's better than everyone should banned @virginmedia
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Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England@virginmedia Just spoke on the phone with an agent called Denande; I explained to her that days ago other Virgin agents reassured us that we would get compensation towards our next bill due to this outage and she said they lied to us and we won’t get any. This whole mess is becoming a circus
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Dr. Amerah Ahmed (@Amerah_Ahmed) reported from Kensington, England@edward_baran @virginmedia I am really horrified at their service..... I just can’t believe the way they speak to customers. I spoke to 3 different individuals who were so righteous. I understand you work for a big brand however that does not mean you can have a big ego....you are not @richardbranson
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Dino (@dianaziedina) reported from Kensington, England@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Catherine Gull (@catgull) reported from Kensington, England@virginmedia what is going on with the network. No service!
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Edward Baran (@edward_baran) reported from Kensington, England@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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helena (@hdl_dl) reported from Kensington, England@virginmedia Hi, I need assistance and I have not been able to contact the service
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shoegal (@Marshall5Sharon) reported from Kensington, EnglandNo internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Edward Baran (@edward_baran) reported from Kensington, England@drewthescrew @richardbranson @virginmedia @Ofcom Agree. To be honest the even bigger issue is the literally thousands of people comparing about #virginmedia every hour on here to no avail.. They don’t care about customers ! @virginmedia
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Wolé Adesemoye (@WoleAdesemoye) reported from Kensington, England@virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.
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BarryDanser (@BarryDanser) reported from Paddington, England@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
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Cordell Campbell (@cordellcampbell) reported from Kensington, England@virginmedia outage in Kensington....again.
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MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England@virginmedia Awful. I ask you again - what exactly are you spending customer fees on?
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Hanieh Vidmar (@haniehvidmar) reported from Paddington, England@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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reme campos (@remecampos) reported from Kensington, England@virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working
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Edward Baran (@edward_baran) reported from Kensington, England@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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Gabor (@GaborPfalzer) reported from Kensington, England@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
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Ralph E. Herrera (@REHerrera) reported from Kensington, England@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Lawrie (@IainLawrie51) reported@virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.
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Leo Barnes (@leobarnes) reportedHey @virginmedia - my 360 box is completely dead. Been on hold for an hour and nobody replying via chat. Can you help at all? I just need a replacement box sent out.
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Kathleen Owen (@Kathlee38871288) reported@jomickane @Benleo @virginmedia I have been with Virgin for nearly 2 years not one single problem
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TwinHop (@ml1802) reported@Benleo @virginmedia Their customer service is absolutely shite.
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Andy W (@AndrewW12290183) reported@virginmedia 9 online applications 2 customer services call. I was assured an engineer would collect my Virgin equipment yesterday. Yep no call and they never turned up. I am beginning to think this is a scam from Virgin to charge me £90. I need to contact Trading Standards
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Lesley (@ParattiNo1) reported@virginmedia Down in Chelsea. Totally not good enough
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Kate Townrow (@TownrowKate) reported@virginmedia I’ve been trying to get through to a member of your team and kept on whole for nearly 2hrs. I need to know where to email details of my sky contract termination charges to have cost recharged. Can you help please?
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Jonny (@Jonny_M_UTG) reported@Benleo @virginmedia I've literally just left Virgin Media, to join Sky. That's how bad they are
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Luke Flatley (@Badmeetsart197) reportedAnyone elses virgin media down #VirginMediaDown
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Peter mcgoldrick (@PetermcRed) reported@Benleo @virginmedia I had to take them to an independent arbitration for compensation. My internet didn't work properly from day 1. They didn't fix it, so I refused to pay my outstanding bill and switched immediately to BT. They kept sending me threatening emals. I won my case.