Virgin Media Outage Report in Paddington, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Paddington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Acton, Hackney, Newham, Tower Hamlets, Croydon, Bermondsey, Southwark, Islington, Bromley, Lewisham, Paddington, Leyton and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Internet | |
| Acton |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Newham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia your broadband service is down again in SW13 tired of arguing with your Indian call centres who never see any network problems and ask me to turn off and turn on my router! Seriously that does nothing, loose the script!
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Karl F
(@kazfla) reported
from
Southall, England
@virginmedia thanks virgin media for a wasting 5 hours of my day waiting for an engineer after I reported a fault with my landline on Sunday. Turns out it was a problem with your cabinet so the engineer didn't need to check my property.
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@virginmedia I have had no broadband for nearly 24hrs, an area issue apparently and you have a fix time of 03/02/20!!! #nothelpful #peedoff
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David Howorth
(@dhoworth1) reported
from
Esher, England
@virginmedia Still no broadband and no communication. Why do I the customer have to chase you to get an update. Why do you not contact me - email/call etc #poorcustomerexperience
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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Luke Major
(@Luke_major) reported
from
Richmond, England
Anyone else having broadband issues with @virginmedia ..... AGAIN. #Broadband #VirginMedia #TW10
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Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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caroline gray
(@g_carrie21) reported
@virginmedia what is going wrong the week. Internet dropping out at least 4 times a day. Customer service lines either not connecting or engaged before being kick out. You obviously have huge issues
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Kathy Webb
(@webb998) reported
@virginmedia Hi have been trying to contact you about a faulty TiVo box but can’t get through to anyone. Can you help please? Thanks
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NitroXBS
(@Nitroxbs) reported
@virginmedia Sorry it’s taken me so long to reply, my internet is ****
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chloe
(@chloe66103038) reported
@virginmedia Yes I’ve had many text messages why am I still wasting my time just cancel my account ! I have moved and no service for virgin media not that I would have wanted it anyway ! Just cancel my account Now and send me a confirmation email .
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Adam S
(@ExoStatic) reported
@virginmedia Yeah that's what I've been hearing for the past two years. Was a loyal VM customer before we moved. Entire street has Virgin cabling. The entire street except the row of 3 houses that I live on. VM clearly just not that interested in having mine and my neighbours business!
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Richard Barton
(@richardbartonuk) reported
@virginmedia I have checked and no known issues. I have spoken to Virgin and was requested to book an Engineer if no improvement in internet which there hasn’t been
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Charli Maulson
(@Char_Maulson) reported
@virginmedia Having to wait 28 days to get a response on a complaint when I’m paying for a service I’m not getting, is not good service. Why can’t I speak to someone on the phone? Using personal hotspot for video conferencing is not what I should have to be doing!
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Viktoriya Wilton
(@viktoriyawilton) reported
@virginmedia can I talk to someone about cancelling my broadband please? The website gives no help or way to chat to anyone. Waiting time in the phone is ridiculous and after I get through to someone in the end, the connection miraculously drops. Please HELP!
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aimee
(@aimee6br) reported
@virginmedia what the yell is happening with your customer service line ?? For the past 4 days I’ve tried to ring up and been on hold for over an hour 😡😡😡😡
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Dean Murray
(@DeanCOVERIMAGES) reported
@virginmedia Hello, is there are estimated waiting time to speak to your colleagues on phone pls? Been holding a long while on a phone with poor signal (which could drop out any second).