Virgin Media Outage Report in Paddington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paddington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, City of Westminster, City of London, Hackney, Croydon, Stanmore, Wembley, Poplar, Feltham, Islington, Newham, Camden Town and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southwark |
Wi-fi | |
| City of Westminster |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
-
Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
-
BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
-
Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Dont use the virgin router switch off wifi buy another router and use the virgin one as a modem. I did this at another property and its fixed all my issues apart from the dns issue. Thats an issue due to the way the virgin router works
-
Lynne Arnett
(@laaqpr) reported
from
Hillingdon, England
@SpaQPR @virginmedia we’re still waiting for a customer service manager to reply been waiting since 28th February
-
Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia broadband really slow and on and off yet your checking service says nothing wrong
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Its been 6 months and the solution was to not use the virgin router...thats not a solution
-
Nikhil Judge
(@NikhilJudge) reported
from
Hounslow, England
@virginmedia Well we already had an engineer out and even he confirmed its the most problematic router virgin has given out. Especially with the dns issues. We also have 6 people in a 3 story house. We were told adding wifi extenders also cause issues so we cant even get signal now...
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
-
Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
-
Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David Brown
(@davidwbrown60) reported
@virginmedia getting error message V53 on all tv channels. When will this be resolved? Will ALL customers get a refund because of this outage? If an update was taking place, why was it done during the day, and not done overnight?
-
Charlene
(@BurgessCharlene) reported
@virginmedia I can’t even use the app or login for months. I’m the primary account holder and tells me I’m not. Can I ask, what is the issues? Have you been hacked or is it a server issue?
-
Charlene
(@BurgessCharlene) reported
@virginmedia Many times but what’s the point is using it when I can’t even login
-
Nacnan
(@Nacnan1873) reported
@virginmedia Having problems and you website won’t allow me to check my area 🤔 tv is back on but nets are not
-
Louise H⁷ live happy
(@slytheringeek) reported
@virginmedia Doubt we’ll be renewing next year. Appreciate you are working to fix things and certainly not the fault of the social media team fielding numerous comments but not the first issue this year and not good enough from such a major supplier.
-
Peter Anderson
(@PeterAn43802432) reported
@virginmedia This is The second time in 48 hours that I've had no TV. At least this time the internet didn't go down as well. Your service is truly abysmal. I'll be going to @skytv when my contract with you is up. Same for your crappy mobile service as well
-
Shajed Askor
(@ShajedAskor) reported
@virginmedia No internet service since Monday in London N9, absolutely disgusting!
-
Simon Lucas Grant
(@SimonLucusGrant) reported
@virginmedia Is Birmingham down aswell got error B53
-
Ann Kavanagh
(@annkavanagh09) reported
@Cromwell606 @virginmedia @9Naughtyboi6 You can't register for loss of service as their website is down anyway
-
claire
(@BarleyStack2) reported
@virginmedia in Cardiff we have this issue too please to help elderly who do not use these platforms put an automated message on your phone lines and regular updates as courtesy Thank you