Virgin Media outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Twickenham, Southall, Greenford, Brentford, Wandsworth, Isleworth, Ealing, Hayes, Wembley, Kingston upon Thames, Feltham, Surbiton, and West Molesey.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	17 hours ago
Hounslow	Internet	1 day ago
Hammersmith	Internet	2 days ago
Twickenham	Internet	3 days ago
Hammersmith	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 22 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 24 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Andrew Wood (@andrewlwood) reported 28 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Jason Hier (@jasonhier) reported 28 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Alessandro Ferrara (@iamAleFerrara) reported 34 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  Shaun (@Shaun1799) reported 36 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Stephen Champion (@Champs707007) reported 38 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  SusannJerry (@MrsJerryTweets) reported 38 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Stephen Champion (@Champs707007) reported 44 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Ravinder Judge (@judge_ravinder) reported 45 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 46 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Marta (@itsmartamoya) reported 47 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 48 minutes ago from Ealing, England

  @virginmedia We had issues last month, a nice engineer came (Mohamed) and said it was a local problem. I reported it on the phone again on Tuesday (Aqeelah), she said there are local problems (again). I fed up wit this, it’s been a week of impossible internet, day and night!

• 
  Staffora (@staffora) reported 49 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Snatch (@U2Gorilla) reported 54 minutes ago from Southall, England

  Possibly the worst service Iv ever experience by @virginmedia signed up to a new contract on 4/08/22. Installation engineer was due today, no contact from virgin. called call centre on the phone for 56min multiple transfers asked to redo everything including provide bank details

• 
  John carroll (@Johnboy82903002) reported 54 minutes ago from Brentford, England

  @virginmedia I have done, but there is nowhere to report a total outage, despite the message, and no estimated time. I have no landline or broadband, and haven't for 2 days

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 54 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Gabor (@GaborPfalzer) reported 55 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Andy Walker (@educationforum) reported 57 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 60 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrBazza 🎬 (@MrBazza) reported 8 minutes ago

  @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

• 
  Andrew ☺️ (@Andync93) reported 12 minutes ago

  @shaggydudley @virginmedia Awful 🙄

• 
  FoundNemo (@NemoH666266) reported 14 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  Tommy Fitz (@blugun) reported 20 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  Frazzz (@FrazzzYT) reported 21 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol

• 
  carley 🖤🧷🩸 (@luvsomebodyelse) reported 21 minutes ago

  virgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money

• 
  Paul (@paul_gibbo921) reported 26 minutes ago

  @virginmedia @Bomber19631 Been really bad as of late can’t wait to leave

• 
  Darren Seaton (@seatzie) reported 26 minutes ago

  @virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues

• 
  DANJO 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D4N7O) reported 30 minutes ago

  Is sky sports + not working for @virginmedia users? #SkySportsPlus

• 
  Tom Quante (@TomQuante) reported 30 minutes ago

  @virginmedia terminate my contract, I’m not paying any exit fees- your company, service and everything about you is terrible