Virgin Media Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes TW10 and TW9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hackney, Hammersmith, Uxbridge, Hounslow, Ealing, Islington, Croydon, Southall, Southwark, City of London, City of Westminster, Tower Hamlets and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Wi-fi | |
| Fulham |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia And text you date date but never happened rang on 28th and they said it will be Friday 5th June waited till 4 pm and rang than said it was not booked in and will be Saturday 5th June again waited called up and said it’s not been booked a scheduled for 11 June I really saddened
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia An intermittent problem in the area (we appear to be the only one). It’s not intermittent as it’s not working. It’s beyond a joke now. Costing a fortune in data usage
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia Although I’m equally annoyed by their fault self-checking system … that requires you to be on the internet, on the same network you’re complaining is down…
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Darcy 👀
(@darce_vader) reported
from
Ealing, England
@virginmedia WiFi service has severely spotty in W5 for 3 days in a row, making it impossible to work from home. Do you know what is going on, and if this will be an ongoing issue?
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simonstebbing
(@simonstebbing) reported
from
Bushey Heath, England
Amusement of the day. Call Virgin’s senior technical support line. You can’t write this stuff!!! 0800 052 5738 @virginmedia #stillnowifi #fail
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tilak😎
(@tilak2) reported
from
Richmond, England
@virginmedia #no-internet Intermittent internet for 2 weeks from Virgin Media… very disappointed. Anybody else having any trouble in the TW3 area ?
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Pretty
(@pretty_gd) reported
from
Harrow Weald, England
@virginmedia is da worst for internet ever! Every week there’s a problem. Been off since 4pm kmt
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Same message that I always get. “Working to fix the problem” no indication of time. But my neighbours don’t have any issues
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia Yep. Service down. Problem in area. It happens so often it’s a joke.
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Mat Morrison
(@mediaczar) reported
from
Paddington, England
@OminousBagel @virginmedia This is what is annoying me most. They pretend to believe that their service status page is working. But they must have worked out that it isn’t.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia @virginmedia this is really poor - please have the status corrected on your website and provide updates as to when this is going to be fixed
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Mani
(@weird_FM) reported
from
Tottenham, England
O2 is acting up again. I have had no service all day. And my wifi is ****😭@O2 @virginmedia fix up
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Del 🌈
(@derrickca) reported
from
Croydon, England
Now going to look at changing to Sky. Absolutely unacceptable delay by @virginmedia for a week. Trying to work from home. Definitely time to go. We pay a lot of money for a service that we’re not receiving. Don’t use them
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia It appears to have been fixed, but I am not confident of the availability of the BB service in the near future. This is my frustration with the availability of the Virgin BB sevice in the W5 1JG area. I hope whatever cause for the issue has been located and corrected permanently.
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@virginmedia I have no broadband in Wandsworth, London and there is no outage showing on your website. Can you confirm that you have an outage and what areas are affected
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia Once again, we in W5 1JG are presented with no Broadband. It's disgraceful, we are constantly having the same issue and the same old message regarding a problem that is being fixed. Terrible service and no way to register for reduced costs during service down.
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@vmbusiness Why is your Broadband down in W5 1JG AGAIN! It's disgraceful.
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Deepak
(@deethfc) reported
from
Harrow Weald, England
@virginmedia It’s been a issue since I agreed to a update 3 months ago I can understand there was a lockdown burin may was told that it would happen 20th may did not happen waited all day rang on 21st and said the order was not put on properly and it has now been done
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Ali Shahid Ahmed
(@AliNewdawn) reported
from
Wandsworth, England
@alexdalton @virginmedia Also the outage is not shown on the virgin media website which continues to claim there are ‘no known issues’ in my area - a clear falsehood
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Man With No Name
(@MasterPlanV2) reported
@virginmedia Any help desk routes lead to an hour of doing the same thing, namely factory resetting the router and being told it’s fixed
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Alex Rodrigues
(@alexrodrigues1) reported
Is @virginmedia broadband down in SW12? Working fine until@an hour ago.
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Leej31
(@leej31) reported
@virginmedia I think it’s disgusting being advised it should have all been fixed by 01:55 this morning it’s still not fixed and what makes it worse you have not told a single person why ! Since you merged with 02 your service has gone awful like them and it’s bang out of order !
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Rob Shaw
(@Robshaw00) reported
@virginmedia @MasterPlanV2 They can't do anything on here - terrible company - maybe we need to start the hashtag #sackLutzSchueler the CEO
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Prof Francesca Happé
(@HappeLab) reported
@virginmedia are there broadband issues (again) in NW6 today (5/7/21)? Terrible service when we all need it most!
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Neil ☄️
(@BlueGrinch2) reported
@virginmedia is there an issue with WiFi in the OL11 area of Rochdale ? My signal keeps dropping out
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Alex Rodrigues
(@alexrodrigues1) reported
@virginmedia Yes and it says there are none. But I’ve had that before and then have found out there was an issue.
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Jenny Jacks
(@JenJacks3) reported
@virginmedia I don't understand it because I don't have a landline to house at all, no BT sockets, never have
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Patrick Naylor
(@PatrickNaylor2) reported
@virginmedia ,no broadband or TV and no service. Phone line still closed at 8.15. Terrible virgin 😪Patrick Naylor
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scott wyatt
(@scottwyatt4) reported
@virginmedia any idea why my tv won’t get past the starting up page and why your site won’t let me log on to check why your service is so poor?