Virgin Media outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Virgin Media outage reports came from the following cities: Southall, Hammersmith, Brentford, Kingston upon Thames, Wandsworth, Hounslow, Twickenham, Sutton, Mitcham, Isleworth, Ealing, Walton-on-Thames, and Feltham.

City	Problem Type	Report Time
Southall	Wi-fi	2 hours ago
Southall	Wi-fi	3 hours ago
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	5 hours ago
Hammersmith	Wi-fi	11 hours ago
Hammersmith	Wi-fi	24 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Jeff Brown (@fadermonkeyking) reported 20 seconds ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 1 minute ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  SusannJerry (@MrsJerryTweets) reported 2 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Kwame Gyamfi (@Kwame916) reported 4 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  mara penzo (@magma62) reported 7 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Stephen Champion (@Champs707007) reported 8 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Alan Hodge (@hodgie_hd) reported 15 minutes ago from Kensington, England

  @virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 17 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Gabriela Lungu (@GabrielaLungu) reported 19 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Gabriela Lungu (@GabrielaLungu) reported 22 minutes ago from Kensington, England

  @virginmedia it’s been over one month of really poor or inexistent broadband service in London W11. I hope you won’t charge us for the last month.

• 
  Mike Fuller (@ninepine) reported 26 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Paul Smith (@paulhelpspeople) reported 35 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Gabor (@GaborPfalzer) reported 36 minutes ago from Kensington, England

  @virginmedia After the two hour chat, it was finally resolved. Wife have arranged an internet connection to our new flat before this(with Virgin btw), took 5 minutes. Lot of hoops to jump through to cancel, when I just wanted to get it over with. No offers, just cancel.

• 
  Mike Fuller (@ninepine) reported 37 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Mike Fuller (@ninepine) reported 47 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Stephen Champion (@Champs707007) reported 51 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Alessandro Ferrara (@iamAleFerrara) reported 51 minutes ago from Kensington, England

  @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 52 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  DJ MRT (@DJMRT) reported 53 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Gabriela Lungu (@GabrielaLungu) reported 59 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 5 minutes ago

  @virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 10 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Kaiser Soothsays (@_SonOfTheDesert) reported 10 minutes ago

  @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

• 
  Kendall 💀 (@NightAtKendalls) reported 14 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Anna Dé (@AnnaDe_2015) reported 16 minutes ago

  Virgin Media TV completely down, any updates? @virginmedia

• 
  David James Pearce (@pearceswan) reported 16 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  Jade 🩵 (@xjade_h) reported 17 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  john (@jhargie4) reported 17 minutes ago

  @o2 @virginmedia CEO LUTZ SCHUELER seems rather that sending the DEADLOCK letter your team actually want to CANCEL my COMPLAINT!!!!

• 
  Brian Saxton (@bksaxton26) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  John smith (@smith_john33910) reported 17 minutes ago

  @LordDunners @ryantegan @skytv When I wanted to cancel Virgin Media they would not let me. I had to force a cancellation by withholding payment. Yes I got rid of Virgin Media..but it left a nasty “non payment” black mark on my credit rating. So beware!