Virgin Media outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Hounslow, Southall, Hammersmith, Twickenham, Brentford, Sutton, Mitcham, Isleworth, Ealing, Kingston upon Thames, Walton-on-Thames, Feltham, Carshalton, and Surbiton.

City	Problem Type	Report Time
Wandsworth	Internet	2 hours ago
Hounslow	Internet	1 day ago
Southall	Internet	1 day ago
Southall	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Befitat50 (@befitat50) reported 41 seconds ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Rana Rahman (@ranaraptor) reported 2 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 4 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Staffora (@staffora) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 8 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 11 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 11 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Alessandro Ferrara (@iamAleFerrara) reported 15 minutes ago from Kensington, England

  @virginmedia I’m sorry but we have been facing a total loss of service since we have no Internet connection whatsoever!

• 
  Jack Robinson (@JackEORobinson) reported 15 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Jenny (@jennymelmo) reported 16 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Gabriela Lungu (@GabrielaLungu) reported 17 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Robert Hallam (@Robertfhallam) reported 22 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Jason Hier (@jasonhier) reported 24 minutes ago from Ealing, England

  @virginmedia Is service in London W13 working?

• 
  Ravinder Judge (@judge_ravinder) reported 27 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Geoff Rogers (@GeoffRogersEU) reported 29 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  itsnotOK (@itsnotO56763609) reported 35 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Shasa Colson (@THE_COLSON) reported 35 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  ALICE AND THE INK (@aliceandtheink) reported 44 minutes ago from Royal Kensington and Chelsea, England

  In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 52 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 55 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lifeaintgreat24 (@lifeaintgreat24) reported 8 minutes ago

  @virginmedia 23 years as a customer I have just had to cancel due to your rep being unable to offer any kind of deal remotely close to what I am currently paying for this years renewal

• 
  Pachicin 🇬🇧 (@pachicin) reported 9 minutes ago

  Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

• 
  K1138K (@k1138_k) reported 10 minutes ago

  Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

• 
  Caroline (@finn33) reported 11 minutes ago

  @virginmedia And it’s gone down. Again. Are you actually kidding me. What is this lunch time and virgin stops supplying broadband. How hard is this. Get it sorted. I’ve done all the trouble shooting and I’ve paid my bills. Jesus wept. I pay enough. Sort it out.

• 
  Jonesy (@Beechside) reported 15 minutes ago

  @Dom_EFC @virginmedia Wait til you try & cancel it They make it as difficult as possible Ended up sending a recorded delivery letter to Head Office (when I eventually got the address)

• 
  Matthew James (@MattJames355) reported 16 minutes ago

  @virginmedia everytime I try to login to my account it takes me to an old O2 link that I no longer have and unable to get into my virgin media account! Its also given me access to someone else's account and that is a BIG data protection issue you have!!!!NOT HAPPY!!!!!

• 
  Rob Heneghan (@robheneghan) reported 17 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  .Bad (@Badmufc) reported 17 minutes ago

  Hey @virginmedia My nets been down since 10 o'clock last night got any information on anything at MK42 8TS. Can't even make a phonecall to VM 😭

• 
  Rachel (@sixtiesrachel) reported 17 minutes ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  IMinimann (@IMinimann) reported 23 minutes ago

  @saltyy_savage @virginmedia When will people realise that Virgin Media internet is just awful? They promote crazy how download speeds, decent upload speeds, only for it to fluctuate like crazy, switch to BT/EE & don't look back 💪 @FriendlyGuyTTV