Virgin Media Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Hackney, Holborn, Ealing, Croydon, Mitcham, Hampstead, Southwark, Bermondsey, City of Westminster, Camden Town, Paddington, Kensington and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Internet | |
| London |
Total Blackout | |
| Hackney |
Phone | |
| Holborn |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia broadband has gone down and your find your fault page isn’t working, you better not ruin #GameofThronesSeason8 for me #virginmedia #broadbanddown
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Yes, it was down for about 30mins now back to normal
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
-
Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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fern
(@fernhoggan) reported
god virgin media are the worst, I paid my bill under 3 weeks ago and they’ve just cut my wifi for not paying ? always a problem with them idk why I haven’t switched yet
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mike rafc
(@daletillidie) reported
@virginmedia can you explain why we have no Internet and WiFi in the L21 area for the past 26.5 hours yet your website says no issues....I await pathetic generic answer
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Skii 🇽🇰
(@skiiwiddaGlee) reported
@ilhxvn I heard virgin media is a bag of **** aswell
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SCOTT
(@ScottH__) reported
@virginmedia yes same issues. been like this for months pls help me
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Conor Hackett
(@conor_hackett) reported
@virginmedia Thank you. If I fail to be able to speak to somebody with these methods i'll make a complaint to ofcom. Your packages should be as easy to unregister from as they are to sign up.
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cliff torr
(@cliff_torr) reported
@virginmedia I’ve still not been contacted regarding the complaint. That’s really bad, don’t you agree?
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William
(@thehaughtykid) reported
It's been 5hrs of restarting the router now, the WiFi is still intermittent. @virginmedia any ideas of what could fix it? Also is their any chance I can get the new hub 5 as my current one gets quite hot when in use. #lockdownuk #virginmedia
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lol
(@mistamema) reported
@virginmedia I have fibre optic internet but internet is down, fix it ffs
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Ben Knight
(@BenKnight) reported
@virginmedia my internet has been horrendous for days now, the latency is terrible and makes pretty much everything unusable and there is no way I can see of reporting a fault... driving me mad 🤯🤬
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JJ Coulton
(@JJPR2) reported
@virginmedia full services down again! I've had 4 engineers out over the few months and not one of them know what they're doing. Definitely time to get a new more reliable provider. Anyone any recommendations?