Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Croydon, Wandsworth, Dorking, Addlestone, Redhill, Richmond, Hounslow, Mitcham, Ashtead, Epsom, Feltham, Kingston upon Thames, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Walton-on-Thames	Internet	7 hours ago
Hammersmith	Total Blackout	12 hours ago
Croydon	Total Blackout	1 day ago
Croydon	E-mail	1 day ago
Wandsworth	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Stephen Champion (@Champs707007) reported 2 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Raynes Park Lib Dems (@RPLibDems) reported 3 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 11 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Paul Smith (@paulhelpspeople) reported 13 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  traymca 💙 (@traymca) reported 13 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Mike Fuller (@ninepine) reported 14 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Andy Walker (@educationforum) reported 16 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  John lumb (@Johnlumb67) reported 16 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Mike Fuller (@ninepine) reported 19 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  simone clark (@iglu_sim) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Ravinder Judge (@judge_ravinder) reported 31 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 34 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Charbster (@charbster) reported 35 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Rana Rahman (@ranaraptor) reported 42 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  R. Aaron (@aaronuart) reported 43 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Will Jennings (@willjennings80) reported 46 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 48 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Jeff Brown (@fadermonkeyking) reported 49 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Jessica Carmody (@JessicaCarmodyV) reported 50 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Kwame Gyamfi (@Kwame916) reported 57 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  d_f1888 (@df1888) reported 4 minutes ago

  @LutzSchueler @virginmedia We’ve been waiting since January for VM fibre to be installed and the customer service has been shocking. I’ve raised 3 complaints emailed your office and still have not had the service installed. Next stop the communications ombudsman !!

• 
  MeeMaaOnAMission (@spirit_evolving) reported 5 minutes ago

  Looks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?

• 
  the_beeb_23 (@thebeeb_23) reported 5 minutes ago

  @virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?

• 
  Mark vix (@Vikk3rs146) reported 5 minutes ago

  @virginmedia And you’ve got the nerve to want £200 for early termination yet I’ve never got a penny from you for losing service consistently..literally been with you since you were called Eurobell .

• 
  Frazzz (@FrazzzYT) reported 6 minutes ago

  Virgin Media has got to have some of the worst systems in the UK. Demanding money (I kid you not putting a demand for £0.00 or they will cut service and apply late fees) spoke to complaints they sorted and wiped everything. Literally two mins ago a new email demanding money >.>

• 
  GB Food Finder (@britfoodfinder) reported 6 minutes ago

  @LivThms @virginmedia That’s terrible. I find it quite unbelievable that @virginmedia will not accept this is a widespread problem and are not even admitting so, let alone try to resolve it for us all. How can we be expected to remain customers without the means to access our accounts?

• 
  Humans Being Clever (@HBG_CLEVER) reported 6 minutes ago

  @virginmedia I’ve now been told SEVEN times that an incorrect final bill charge would be removed, yet it’s still showing and I’m still chasing. Account no. 223578504. Please issue a corrected final bill and confirm no collections/credit impact, or I’ll contact the ombudsman

• 
  Mrs c (@w47carr) reported 12 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  DAVID BUNTING (@DBPV80) reported 14 minutes ago

  @EdwardJDavey I watch it free on Virgin Media who are allowing free access to finals. Last final. But there are bigger issues in the country! You are just a poodle for the PM!

• 
  Lawrence Landray (@Glawsloz) reported 14 minutes ago

  I cannot wait to find a way out of my @virginmedia fibre contract. What a shambles of a company. I book an appointment because my Hub4 isn’t working and they cancel it but don’t tell me. When I call to find out what’s happening I’m the told to “buy a dongle” so we have internet