Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Purley, Hounslow, Hammersmith, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Croydon	Wi-fi	2 hours ago
Croydon	Wi-fi	2 hours ago
Croydon	Internet	12 hours ago
Wandsworth	Internet	2 days ago
Thornton Heath	Total Blackout	2 days ago
Purley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 1 minute ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Raynes Park Lib Dems (@RPLibDems) reported 5 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Jacqson (@JacquelineCabl9) reported 7 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Jessica Carmody (@JessicaCarmodyV) reported 11 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  itsnotOK (@itsnotO56763609) reported 14 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Deano (@Deano1969) reported 14 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 17 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Stuart the Copywriter (@StuartTarn) reported 26 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 31 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Nick Tippett (@nicktippett) reported 35 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 36 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Kerry Vaughan (@Boubs1985) reported 38 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 41 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 45 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  J (@not_on_fire) reported 47 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  SusannJerry (@MrsJerryTweets) reported 50 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Trevor Graham (@MrTG_Tweets) reported 52 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 56 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Craig Freeman (@craigdfreeman) reported 57 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mcdonagh 🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@m7cdo) reported 7 minutes ago

  @JimSpenceDundee I am with Vodafone through city fibre and had problems to start with the set up but since then its been all good, ditched bt a long time ago for virgin media then Vodafone.

• 
  emma-kvs (@emma64979643) reported 7 minutes ago

  Stupid alarm, followed by some fella who can’t even speak his own language let alone English hassling me from virgin media…. Every sentence ending with Mmmm I see, no, no ya bloody don’t Just all *******.

• 
  Kathy Miller (@KathyMi25429227) reported 7 minutes ago

  HOW do I speak to a REAL PERSON...Disgraceful service.I do not want to set up a number.I am writing to Ofcomm now @virginmedia

• 
  Dai boy (@Daibish79) reported 8 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  PD1882 (@PD1_8_8_2) reported 10 minutes ago

  @JohnDuncombe4 @virginmedia I find their Internet service great, the TV service has always been sub par, should just switch the tv to Sky and be done with it 🙄

• 
  Angel Howland (@AngelH71051) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  cbHatter (@cbHatternew) reported 13 minutes ago

  Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.

• 
  Ceiri 🧡 (@cw_fc26) reported 14 minutes ago

  @KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.

• 
  Dan Robinson (@TheDanRobinson) reported 14 minutes ago

  Virgin Media outage - no broadband or TV service, at least not where I live in ST Alban's.

• 
  alex jones (@alex___jones) reported 14 minutes ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡