Virgin Media outages and service status in Epsom, England
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- Virgin Media generated 2 outage signals in the last 24 hours around Epsom, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 9, 8:53 PM GMT+1.
- Internet (49%)
- TV (23%)
- Wi-fi (17%)
- Total Blackout (5%)
- E-mail (5%)
- Phone (1%)
The latest reports from users having issues in Epsom come from postal codes KT17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Reigate, Hounslow, Redhill, Walton-on-Thames, Brentford, Wandsworth, Dorking, Addlestone, Richmond, Mitcham, Ashtead, Epsom, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 9 hours ago |
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Internet | 11 hours ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
11 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
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Patrick Smith (@P4TTL) reported from Chertsey, England@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Jeff Brown (@fadermonkeyking) reported from Richmond, England@virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.
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Chris Shepherd (@shepherd_1972) reported from West Molesey, England@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England@virginmedia Still down! Not sure what I'm paying for at this point
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simone clark (@iglu_sim) reported from Kingston upon Thames, England@virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking
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Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, EnglandHey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11
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Robert Hallam (@Robertfhallam) reported from Spelthorne District, England@virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Nada Tharanee (@ntharanee) reported from Sutton, England@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah (@GGNDRiRock) reported@leolionmark @virginmedia I have the same issue on my tv too. It’s shite.
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Davie G 🇬🇧 (@fredbeare) reported@ramspacek Like trying to get @virginmedia to accept you as a new customer
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Anthony Braithwaite (@AnthonyBraithw7) reported@virginmedia trying to watch tv service as NHL Stanley cup finals on soon , tv not working because all.your humans need rest according to chat bot ... good by you have broken me with this ,not paying for service .
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julie fountain (@juliefount) reported@virginmedia please please do not ring customer services you are given incorrect false promises !
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported@GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!
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Emily Atkins (@bahallathegreat) reported@virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over
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Sam Richards (@mrsamrichards1) reported@virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.
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🐌🥤 (@Slugy__) reported@SnapeBS @virginmedia Did they go down or just bad hit reg