Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Redhill, Brentford, Walton-on-Thames, Wandsworth, Dorking, Addlestone, Richmond, Hounslow, Mitcham, Ashtead, Epsom, Feltham, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Croydon	E-mail	4 hours ago
Hammersmith	Wi-fi	7 hours ago
Hammersmith	Internet	22 hours ago
Croydon	TV	22 hours ago
Croydon	Internet	24 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 58 seconds ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  SusannJerry (@MrsJerryTweets) reported 8 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 9 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  peter james wigley (@pjwigley) reported 15 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 20 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Tinders (@safctinders) reported 23 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  SusannJerry (@MrsJerryTweets) reported 23 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 31 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Trevor Graham (@MrTG_Tweets) reported 32 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 38 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 48 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Andrew Wood (@andrewlwood) reported 48 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Nick Tippett (@nicktippett) reported 51 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Jenny (@jennymelmo) reported 52 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Jack Robinson (@JackEORobinson) reported 54 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Jacqson (@JacquelineCabl9) reported 54 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 55 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Chris Shepherd (@shepherd_1972) reported 56 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Paul Smith (@paulhelpspeople) reported 58 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ana Atkinson (@Ana1Atkinson) reported 4 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  pedwards (@petepedwards) reported 5 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Bryan Green (@BryanGr68681814) reported 6 minutes ago

  @virginmedia Morning, is there a problem in the Enfield area with the Internet?

• 
  Blain (@Blaaiin) reported 7 minutes ago

  Hi @virginmedia, I have been passed from pillow to post since yesterday morning and have been lied to about an appointment that was booked for someone to come to my property and repair my internet and TV services. How do I escalate this? Honestly, the service is a shambles!

• 
  Sadie~Jane (@sadiejane29) reported 7 minutes ago

  @virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑

• 
  devonj07 (@DevonScfc) reported 8 minutes ago

  @DJMattPeverell @virginmedia gone all the way down in stoke aswell mate

• 
  Simon (@cleggy1966) reported 13 minutes ago

  @virginmedia And another day goes by without any internet. Try to book an engineer appointment online and get ‘internal error’ What disgraceful service.

• 
  Sunny Singh (@sunnysenguk) reported 13 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  Simon (@cleggy1966) reported 14 minutes ago

  @virginmedia Yes, and there is no issue showing

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 15 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.