Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Mitcham, Wandsworth, Walton-on-Thames, Croydon, Carshalton, Sutton, Hounslow, Surbiton, Epsom, West Molesey, Kingston upon Thames, Reigate, Redhill, and Brentford.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Hammersmith	TV	2 hours ago
Hammersmith	Total Blackout	3 hours ago
Mitcham	Total Blackout	3 hours ago
Wandsworth	Internet	4 hours ago
Walton-on-Thames	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 3 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 3 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Phil ******* (@SustyPhilC) reported 4 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 8 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 12 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Philip 🦅 (@Phil_Swallow) reported 18 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Raynes Park Lib Dems (@RPLibDems) reported 25 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Rana Rahman (@ranaraptor) reported 37 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Staffora (@staffora) reported 39 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 42 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  traymca 💙 (@traymca) reported 43 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  peter james wigley (@pjwigley) reported 46 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Nick Tippett (@nicktippett) reported 48 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Kerry Vaughan (@Boubs1985) reported 48 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 52 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 56 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Shaun (@Shaun1799) reported 58 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  SusannJerry (@MrsJerryTweets) reported 60 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shando (@Jinky1967John) reported 5 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  Arron Clinkscales (@Clinkyboy67) reported 6 minutes ago

  @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY

• 
  Louise Ford (@pixiepoppett) reported 6 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Murdocke (@murdocke) reported 6 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  tom (@tomcity1) reported 7 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Danny Whisky (@whisky_duck) reported 8 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  James Robertson (@JameskRobbo) reported 11 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Paul ▶️ (@customerchamp1) reported 22 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 24 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  MR COOL (@Lifeline04India) reported 26 minutes ago

  @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help