Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Redhill, Hounslow, Richmond, Mitcham, Ashtead, Epsom, Addlestone, Feltham, Kingston upon Thames, Walton-on-Thames, Wandsworth, Chertsey, and Leatherhead.

City	Problem Type	Report Time
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	13 hours ago
Croydon	Internet	19 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Beth (@bethcanadian) reported 53 seconds ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Mike Fuller (@ninepine) reported 2 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Rana Rahman (@ranaraptor) reported 5 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Andrew Wood (@andrewlwood) reported 10 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Nada Tharanee (@ntharanee) reported 11 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 15 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Gabor (@GaborPfalzer) reported 22 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 32 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 34 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Jeff Brown (@fadermonkeyking) reported 35 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 38 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Craig Freeman (@craigdfreeman) reported 40 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 42 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Jeff Brown (@fadermonkeyking) reported 50 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  JamesLee85 (@jameslee_1985) reported 51 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 53 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 56 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  traymca 💙 (@traymca) reported 58 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M E B 👓 💙 (@mrsmosieposie) reported 2 minutes ago

  @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

• 
  Marilyn (@womaninblue1050) reported 3 minutes ago

  @virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?

• 
  Jayne Catherall (@jayneycee) reported 5 minutes ago

  @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

• 
  Ty Gould (@TyDGould) reported 7 minutes ago

  @virginmedia Pretty much all I’ve been doing and it just keeps changing the EFT. All day yesterday it said 5:05pm fix on 15th and now it’s 5:05 on 16th. Let’s have some detail and honesty

• 
  Bingster (@_bingster_) reported 8 minutes ago

  @LGUK is it you? Or is @virginmedia that preventing me from casting my phone when broadband signal has gone. ******* horrible ***** now I have to listen to music 😑

• 
  Michael Cuddington (@cuddy271) reported 10 minutes ago

  All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

• 
  Drew Sheridan (@DrewSheridan1) reported 13 minutes ago

  @virginmedia Still does not help with the fact had no tv for 3 days and possibly for another 3 days !.

• 
  Anne Davis (@IHTP67) reported 14 minutes ago

  @virginmedia in GU15 postcode your services have been down for 2 days. My parents keep getting fobbed off with it will be fixed by x time. Last were told it would be 48 hrs and that's passed. No updates on what is happening. When is this going to be fixed?

• 
  G Strachan (@Forcegayle) reported 16 minutes ago

  @virginmedia £10 compensation is terrible

• 
  Bill (@NewGolfer1414) reported 18 minutes ago

  @virginmedia What are you going to do? Tweet the issue away, you company is a joke your customer service is non existent and I'm leaving your services immediately. Pathetic