Virgin Media Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hammersmith, Croydon, Southwark, City of Westminster, Caterham, Walton-on-Thames, Twickenham, Kensington, Redhill, Wandsworth, Surbiton, Kingston upon Thames and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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Lord Geoff Of The House Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Yes but it just tells me to check my hub. TV has gone down as well so it looks like a cable issue and not internet. It’s not telling me anything else. Please can you check. Post code is KT12 3. And I’m not the only one !
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shane
(@sohanlon07) reported
@virginmedia numerous times every evening the WiFi on my hub 3 decides to switch itself off. Not the broadband. But the wireless itself. Devices connected with Ethernet are fine. And getting in contact with you guys for tech support is a pain in the ***.
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Mike Parker
(@MikeParker1) reported
@virginmedia all my services have just died, is there a problem in DY10 area?
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Amy-Jayne
(@xamyj91x) reported
@virginmedia can you tell me why no one will listen when we say our box isn’t working.. now it’s cut out completely even though we had a technician yesterday.. and it can’t be sorted until Saturday.. what a load of ****.
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ℤ𝕠𝕖
(@zoeo_nc) reported
@virginmedia is there a contact number I can have for moving home and negotiating a new deal please? As the online chats never give me an agent
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Debbie
(@debsgreen82) reported
@virginmedia when I pay for top end broadband I expect top end service!!! PLEASE SORT IT OUT!!
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Lisa Johanna
(@nottherehearsal) reported
@MissSilkyRose @virginmedia I have never had an issue with their actual service in London
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Simon Irvin
(@irvin_hr) reported
@virginmedia Installation date was confirmed - engineer came out on confirmed day- could not install - told me would get compensation scheme per day not installed - next day customer service said the same - few weeks later installed - 1st bill no compensation -
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Don Goodwin
(@DeeBeGee) reported
@brownhill76 @virginmedia They're crap. When we moved to sky, it was cheaper for more, they tried to retain me by matching the channels we had been offered with an amazing deal of £35 more than we were already paying. They seemed surprised when I asked if they were having a laugh and cancelled. Muppets!
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Jake Jon Ahmad
(@JakeJAhmad) reported
@virginmedia But apparently all you guys have to do is provide 237mb at any point in a 3 day period and then you have "fulfilled" the contract. Which ofcourse is probably happening at 3am when no one is using the service. Easy to do it then isn't it?
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Simon Irvin
(@irvin_hr) reported
@virginmedia Just want my complaint resolved - have given time and date of phone call when customer service originally confirmed compensation so feel free to listen to and your engineer will confirm he told me the same on visit.