Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Walton-on-Thames, Hammersmith, Croydon, Epsom, Hounslow, West Molesey, Kingston upon Thames, Mitcham, Reigate, Redhill, Brentford, Wandsworth, Dorking, Addlestone, and Richmond.

City	Problem Type	Report Time
Hammersmith	Wi-fi	3 seconds ago
Walton-on-Thames	Internet	21 minutes ago
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	11 hours ago
Hammersmith	Wi-fi	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 4 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Francesco Marchet (@MarchetF) reported 6 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Shaun (@Shaun1799) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Will Jennings (@willjennings80) reported 10 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 13 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 14 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Phil ******* (@SustyPhilC) reported 15 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  itsnotOK (@itsnotO56763609) reported 15 minutes ago from Spelthorne District, England

  @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

• 
  Stephen Champion (@Champs707007) reported 21 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Ravinder Judge (@judge_ravinder) reported 21 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Ranjan Mallya (@RanjanMallya) reported 23 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 27 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Deano (@Deano1969) reported 41 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  R. Aaron (@aaronuart) reported 44 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  peter james wigley (@pjwigley) reported 45 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Philip 🦅 (@Phil_Swallow) reported 49 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 50 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 55 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 58 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Beth (@bethcanadian) reported 59 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sophia (@tayyab57488257) reported 2 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  J Harris (@BingoBertie) reported 3 minutes ago

  @RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference

• 
  Davie G 🇬🇧 (@fredbeare) reported 6 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  Sandy Moore (@SandyMo45739639) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳

• 
  Dr Amir Hamid (@DrAmirHamid) reported 10 minutes ago

  @virginmedia No it hasn't and its really poor

• 
  Ryan Sheppard (@Sheppo1874) reported 11 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  Danny Morris (@danny_9_morris) reported 16 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  Waliam Doe (@aomimikuga26872) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Ben (@BendyBen999) reported 18 minutes ago

  @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 22 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching