Virgin Media Outage Report in Epsom, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Epsom come from postal codes KT17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, London, Hammersmith, Walton-on-Thames, Southwark, Twickenham, Kensington, Redhill, Wandsworth, Surbiton, Kingston upon Thames, Hounslow, Woking and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Chris Ruby
(@chrisruby3) reported
from
Brentford, England
@virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Atima Bhatnagar
(@NailsByNemo) reported
from
Brentford, England
@virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GentleRattleofChina
(@rattlethecups) reported
@virginmedia broadband is down in E17, why is your website saying everything is fine if it isn't? Any info please?
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John17
(@Yonzinho06) reported
@virginmedia my virgin services has been down since 11.30pm last night and is still down now, both me and my partner work from home too please can you tell me when this will be resolved? Worsley M28
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Mark Weddle
(@MarkWeddle9) reported
@MoneySavingExp If you decide to switch, avoid Virgin Media as they will not cancel a contract for you if you decide to leave, even if put in writing.
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Phoenix
(@phoenixdebola) reported
@virginmedia Hi Virgin Media, is there a reason why my mobile service no longer functions? No calls/texts. What is going on? So difficult to get hold of cust serv, and your DM isn't open. Not keen on resolving issues on here. Any other way?
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Daniel-San 🇲🇺 🇵🇰
(@DanielN1596) reported
@virginmedia your internet is poor, I’m leaving you.
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lola²⁸
(@copyofanenby) reported
@virginmedia ur wifi is bad i want an apology
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Andre
(@Andre_FPT) reported
@VolksCrapWagen @virginmedia Oh lovely.. Virgin Media has been hella slow these last 2 weeks, so not even surprised anymore
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yes
(@AbsoluteMug) reported
@virginmedia the last 2 weeks my homes internet has been awful. lowered speeds and it keeps cutting out every few minutes. it’s unusable.
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Binnyfox
(@binnyfox) reported
@virginmedia no broadband AGAIN in E4... is this an area outage?
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pauline rattray
(@PaulineRattray) reported
@virginmedia no service ML5 area. Kept going off yesterday. This morning no service.