Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Leatherhead, Redhill, Hounslow, Wandsworth, Brentford, Epsom, Purley, Caterham, Esher, Kingston upon Thames, Tadworth, Warlingham, and Thornton Heath.

City	Problem Type	Report Time
Croydon	Internet	12 minutes ago
Hammersmith	Internet	1 day ago
Croydon	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Leatherhead	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Patrick Smith (@P4TTL) reported 5 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Befitat50 (@befitat50) reported 7 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Shasa Colson (@THE_COLSON) reported 8 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Francesco Marchet (@MarchetF) reported 16 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 23 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Joana (@JoanaLoGomes) reported 29 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 30 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 35 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Rana Rahman (@ranaraptor) reported 35 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Jessica Carmody (@JessicaCarmodyV) reported 39 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Ravinder Judge (@judge_ravinder) reported 40 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Stephen Champion (@Champs707007) reported 41 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Stuart the Copywriter (@StuartTarn) reported 44 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Shaun (@Shaun1799) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 56 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 57 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Mike Fuller (@ninepine) reported 58 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 59 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Our Electric World (@O_E_W) reported 7 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Mountain Walker 🏔 (@percesonator) reported 7 minutes ago

  @caz_fizz @MelJanie @virginmedia Virgin media, awful company.

• 
  Steve Kelly (@kellyokid) reported 8 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  sarah (@Mears1Sarah) reported 13 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 14 minutes ago

  @virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around

• 
  Declan Carty (@declancarty) reported 15 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 15 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Lifes MIS-Takes (@alan_reddish) reported 20 minutes ago

  @virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours

• 
  Vocal and Proud (@Vocalandproudx) reported 20 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom

• 
  James (Jim) Naismith (@JHNaismith) reported 24 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.