Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hounslow, Croydon, Hammersmith, Reigate, Redhill, Walton-on-Thames, Brentford, Wandsworth, Dorking, Addlestone, Richmond, Mitcham, Ashtead, Epsom, and Feltham.

City	Problem Type	Report Time
Hounslow	Wi-fi	27 minutes ago
Croydon	Wi-fi	17 hours ago
Hammersmith	Internet	18 hours ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	3 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 7 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Philip 🦅 (@Phil_Swallow) reported 7 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Jeff Brown (@fadermonkeyking) reported 11 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  DJ MRT (@DJMRT) reported 19 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Stephen Champion (@Champs707007) reported 33 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 33 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Beth (@bethcanadian) reported 37 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Trevor Graham (@MrTG_Tweets) reported 37 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  R. Aaron (@aaronuart) reported 39 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Nada Tharanee (@ntharanee) reported 42 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Paul Smith (@paulhelpspeople) reported 46 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Jeff Brown (@fadermonkeyking) reported 47 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 48 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  peter james wigley (@pjwigley) reported 48 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  mara penzo (@magma62) reported 50 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Befitat50 (@befitat50) reported 50 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 57 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Philip 🦅 (@Phil_Swallow) reported 57 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 58 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anneli Lort (@annelilort) reported 2 minutes ago

  @JonStone101 @virginmedia Exactly the same with sky. I cancel my subscription every year before they put the prices up and a week later I get a call from the retention team offering me a deal at half the price. Madness.

• 
  Kerrie Reid (@MrsReidteaches) reported 4 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  mary32 (@marypaul32) reported 4 minutes ago

  @nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.

• 
  Harry Nicholson (@Harryn9000) reported 5 minutes ago

  @virginmedia hi trying to renew my package, but having difficulty getting in touch with someone to get a deal sorted ? can anyone help with this

• 
  🐌🥤 (@Slugy__) reported 5 minutes ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  Silver age (@Mickelgarth) reported 9 minutes ago

  @virginmedia we have had poor internet here for at least a month, if not more. Tonight it is dropping out time and again. Your service is becoming very shoddy. How can I claim conpensation?

• 
  Ian Lewis (@IanLewis299) reported 10 minutes ago

  @virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!

• 
  Stuart Prior (@StuartJPrior) reported 10 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  julie fountain (@juliefount) reported 10 minutes ago

  What an absolute joke @virginmedia are been asking for help for weeks but nothing.

• 
  Colin Fenn (@ColinFenn45) reported 16 minutes ago

  @virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.