Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Redhill, Tadworth, Purley, Feltham, Brentford, Wandsworth, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, and Sutton.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Hounslow	Total Blackout	21 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Andrew Wood (@andrewlwood) reported 15 seconds ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Shaun (@Shaun1799) reported 2 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  J (@not_on_fire) reported 4 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Jacqson (@JacquelineCabl9) reported 11 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Mike Fuller (@ninepine) reported 20 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Gabor (@GaborPfalzer) reported 22 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Stephen Champion (@Champs707007) reported 25 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Beth (@bethcanadian) reported 26 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 26 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Nada Tharanee (@ntharanee) reported 28 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 31 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Phil ******* (@SustyPhilC) reported 35 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  peter james wigley (@pjwigley) reported 38 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Philip 🦅 (@Phil_Swallow) reported 40 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Rana Rahman (@ranaraptor) reported 43 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Ravinder Judge (@judge_ravinder) reported 43 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Nick Tippett (@nicktippett) reported 45 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  mara penzo (@magma62) reported 47 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 59 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 7 minutes ago

  @virginmedia can someone please help with my broadband, it has now been own for 2 days

• 
  Joe Naughton (@JoeNaConnacht) reported 10 minutes ago

  @mcardle_mi42856 Never even checked Virgin media 3, I’ll make sure to check it next week. Didn’t think they had live sport on there.

• 
  Virgin Media News (@VirginMediaNews) reported 10 minutes ago

  At least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews

• 
  Simone-Lee Deal (@StiffNips2) reported 13 minutes ago

  @ChrisCorney1 Had that with my 91 yr old mum, she was charged 2x the going rate by Virgin, had dementia and obvs couldn't remember what her password was, so Virgin wouldn't let her cancel. I got there in the end, but @virginmedia are bastards

• 
  SUFI (@SlientPixel) reported 18 minutes ago

  @InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel

• 
  OrganisedPauper (@OrganisedPauper) reported 20 minutes ago

  @LessGrumpy @virginmedia I had similar problems. I've binned them.

• 
  Phil (@Bowtomephil) reported 21 minutes ago

  @Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.

• 
  Daithi (@daithigor) reported 24 minutes ago

  I used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.

• 
  Julia Coombs (@JuliaCoombcj) reported 28 minutes ago

  @Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?

• 
  Caroline (@finn33) reported 31 minutes ago

  @virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.