Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Purley, Feltham, Wandsworth, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, Sutton, Surbiton, Epsom, and West Molesey.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Croydon	Internet	8 hours ago
Hammersmith	Internet	14 hours ago
Hammersmith	Total Blackout	15 hours ago
Hounslow	Internet	16 hours ago
Hammersmith	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Robert Hallam (@Robertfhallam) reported 46 seconds ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Shaun (@Shaun1799) reported 9 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Befitat50 (@befitat50) reported 11 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Philip 🦅 (@Phil_Swallow) reported 13 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Geoff Rogers (@GeoffRogersEU) reported 14 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Shasa Colson (@THE_COLSON) reported 14 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  J (@not_on_fire) reported 15 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 17 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Andy Walker (@educationforum) reported 26 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  SusannJerry (@MrsJerryTweets) reported 27 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 32 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  SusannJerry (@MrsJerryTweets) reported 36 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 39 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 46 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 50 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Befitat50 (@befitat50) reported 51 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Ravinder Judge (@judge_ravinder) reported 53 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 53 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Mrs R (@KateRenton) reported 57 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Man in Black 2125 (@In2125) reported 4 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  Sean Pearson (@soapyrct) reported 7 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

• 
  Shando (@Jinky1967John) reported 8 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  Gaz (@yerwhit) reported 8 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  TheModSmith (@TheModSmithYT) reported 11 minutes ago

  My household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?

• 
  ROBOT (@ROBOTkombucha) reported 11 minutes ago

  @virginmedia @emmamcl_xo Crap service - always going down, and they never refund you..

• 
  Barry Devlin (@irishbazdev) reported 11 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Murdocke (@murdocke) reported 13 minutes ago

  @virginmedia your broadband has gotten noticeably bad these last few years, you used to be impeccable but now there’s always some fault you can’t fix and it gets pushed back again and again. ******** has happened to you? Your engineers lately are ******* shite. (Customer for 25 years)

• 
  John (@satinballs99) reported 13 minutes ago

  @virginmedia my internet has gone offline again , supposed to be fix in 6 hrs, do we live in a third world country now.

• 
  Louise Ford (@pixiepoppett) reported 13 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?