Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Coulsdon, Redhill, Twickenham, Hounslow, Addlestone, Brentford, Chertsey, Wandsworth, Sutton, Mitcham, Isleworth, Caterham, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	14 hours ago
Croydon	Internet	19 hours ago
Coulsdon	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Redhill	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Patrick Smith (@P4TTL) reported 1 minute ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 1 minute ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 9 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 16 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Andrew Wood (@andrewlwood) reported 18 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 26 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Jacqson (@JacquelineCabl9) reported 27 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Geoff Rogers (@GeoffRogersEU) reported 31 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 32 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Ravinder Judge (@judge_ravinder) reported 36 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Phil ******* (@SustyPhilC) reported 36 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 37 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  John lumb (@Johnlumb67) reported 38 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 38 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 39 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Kwame Gyamfi (@Kwame916) reported 45 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Jeff Brown (@fadermonkeyking) reported 52 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 59 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neo ✨ (@NeoRobins) reported 1 minute ago

  @virginmedia are abysmal. After harassing us for weeks by knocking at the door we decided to switch to them. Only to be left without wifi for almost an entire month. And customer service keeps making empty promises, telling us that it’ll be installed the next day.

• 
  FoundNemo (@NemoH666266) reported 2 minutes ago

  I'm so unbelievably ****** off that @virginmedia have **** the bed with streaming Sky Sports + and not even taking responsibility for it. Trying to say there isn't an issue. We pay for a service and spend all day looking forward to watching the game and nope...doesn't work

• 
  One Club Since 1888 🍀🇮🇪 (@1888oneclub) reported 8 minutes ago

  @RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!

• 
  twocakesdakes (@2cakesdakes) reported 12 minutes ago

  @virginmedia Customer since you started. Trying to renew package and being told its £63 . Same package for new contracts is 30 ******* quid cheaper. That's £720 over a 2 year contract.

• 
  Ron Rosenhead (@ronrosenhead) reported 13 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  Nab 🦄 (@Nabracadabra) reported 17 minutes ago

  @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

• 
  Caz (@Ca33ieKins) reported 18 minutes ago

  @virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 19 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Jacqueline Bolton (@JacquelineBolto) reported 19 minutes ago

  @virginmedia No Internet since 5am today. Checked status no reported issues in our area. Equipment all fine. What do you suggest I do???

• 
  TJ Hughes (@FromTinyPennies) reported 21 minutes ago

  My VirginMedia contract is ending soon (thank goodness), but a couple of weeks ago they contacted me to tell me that my box was outdated and could cause issues with recordings. All of a sudden, the issues that are causing me to cancel, have ramped up. Can't play recordings now.