Virgin Media outages and service status in Epsom, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Epsom, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 19, 10:17 AM GMT+1.
- Internet (63%)
- Total Blackout (15%)
- Wi-fi (12%)
- E-mail (5%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Redhill, Brentford, Hounslow, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Feltham, Wandsworth, Addlestone, Mitcham, and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 16 hours ago |
|
Hammersmith
|
Internet | 20 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Redhill
|
Internet | 2 days ago |
Nearby cities with recent reports
34 recent signals
7 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Paul Smith (@paulhelpspeople) reported from Twickenham, EnglandWhen you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
-
(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
-
Charbster (@charbster) reported from Wandsworth, England@virginmedia do you have website issues? Chat function not responding.
-
Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
-
Jessica Carmody (@JessicaCarmodyV) reported from Richmond, England@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
-
Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
-
Joana (@JoanaLoGomes) reported from Merton, EnglandHey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
-
-
Andy Walker (@educationforum) reported from Worcester Park, England@virginmedia Your customers pay enough to expect 24 hour support. Do better.
-
MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, EnglandAppalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
-
SusannJerry (@MrsJerryTweets) reported from Hounslow, England@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
-
Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
-
Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
-
Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
-
RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
-
Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
-
Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
-
Haider Al-Rekabi 🏴☠️ (@HaiderAlRekabi) reported from Spelthorne District, England@virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!
-
Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex (@AJ01991) reported@Simon_Whale @virginmedia They’re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasn’t to avoid paying compensation.
-
Daxie mum. (@lovesdaxies) reported@Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.
-
BriBiotech (@bribiotech) reported@Simon_Whale @virginmedia @richardbranson I was as pissed off as you but rather than take pain of dealing with them open the box damaged the innards reassembled and sent it to them. Would you believe it took me 36 hours of chasing them on WhatsApp to cancel the contract.
-
jason (@Jason29wctb) reported@virginmedia @LDA74 First complaint was made 3/1/2023 and got worse
-
Mark Ebdon (@hairymaul) reported@virginmedia any broadband issues in B91? Mine just packed up
-
Ewan McLachlan (@original1hanwoo) reported@Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.
-
Thomas (@Bluebro1lfc) reported@kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service
-
LK 🏴☠️🚩 (@LK_Yanited) reported@Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off
-
Mystery Bird (@AKA_The_RC_One) reported@Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.
-
Seekings (@paulseekings) reported@virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!