Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Croydon, Redhill, Wandsworth, Mitcham, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Ashtead, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	Wi-fi	21 hours ago
Hammersmith	Wi-fi	24 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  R. Aaron (@aaronuart) reported 8 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 10 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 11 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Stephen Champion (@Champs707007) reported 12 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Philip 🦅 (@Phil_Swallow) reported 13 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Gabor (@GaborPfalzer) reported 13 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 18 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 20 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 20 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Mike Fuller (@ninepine) reported 27 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  John lumb (@Johnlumb67) reported 28 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Kwame Gyamfi (@Kwame916) reported 30 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Ravinder Judge (@judge_ravinder) reported 33 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 35 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Jeff Brown (@fadermonkeyking) reported 36 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Tinders (@safctinders) reported 39 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Francesco Marchet (@MarchetF) reported 43 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Stuart the Copywriter (@StuartTarn) reported 44 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  ☆ Liezel ☆ (@liezel_t) reported 44 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 3 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  Nadine_CCN (@NadineD_G) reported 4 minutes ago

  @virginmedia more than 24 hours of no internet service in the E4 area. I’m seeing people saying that this has gone on for days with them. How can we confirm that our service will be up and running by the suggested time? I have work to do and this is really causing a delay.

• 
  Nicholas Rawlings (@nick_rawlings2) reported 10 minutes ago

  @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

• 
  Deano (@deanspread) reported 12 minutes ago

  @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.

• 
  Diplo (@loldiplo) reported 12 minutes ago

  @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

• 
  بابلو (@Unkown_Villainn) reported 13 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 14 minutes ago

  @virginmedia Right, I’ve tried calling these things. None worked Which suggests it’s an app issue.

• 
  Isla (@saoirseisla) reported 15 minutes ago

  @virginmedia 10 straight days. No WiFi/tv channels. No, it’s not an area outage,it started as one but now it’s a major issue affecting my connection.I’ve been on the app but it says no outage issues in my area. No one can seem to tell me when it will be fixed. I work from home and need wifi

• 
  Samina Masood (@Samina_masood3) reported 15 minutes ago

  @virginmedia we’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. It is unacceptable. Plz resolve urgently

• 
  AJ (@The_Broski_Boot) reported 18 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend