Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Feltham, Wandsworth, Hammersmith, Croydon, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, Sutton, Hounslow, Surbiton, Epsom, West Molesey, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Internet	2 hours ago
Wandsworth	Internet	3 hours ago
Hammersmith	Internet	9 hours ago
Croydon	Internet	10 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 2 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Stephen Champion (@Champs707007) reported 2 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 4 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Shaun (@Shaun1799) reported 4 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Geoff Rogers (@GeoffRogersEU) reported 8 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Ranjan Mallya (@RanjanMallya) reported 23 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Mike Fuller (@ninepine) reported 25 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  SusannJerry (@MrsJerryTweets) reported 33 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 34 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 34 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Philip 🦅 (@Phil_Swallow) reported 37 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Beth (@bethcanadian) reported 38 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Jeff Brown (@fadermonkeyking) reported 44 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 48 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Joana (@JoanaLoGomes) reported 50 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Trevor Graham (@MrTG_Tweets) reported 51 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 53 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 54 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Francesco Marchet (@MarchetF) reported 59 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen B (@StephenB9fle) reported 2 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  joey blower (@joeyblower) reported 3 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

• 
  EA (@eanne30) reported 4 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

• 
  Mollipod ✨ twitch streamer 💜 (@mollipod) reported 5 minutes ago

  @_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 7 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  TWheezy (@TheRealTwheezy) reported 11 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Kari 💋🤍 (@KariJaexo) reported 12 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  mark teasel💙💙💙 (@Mteasel67) reported 13 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Eugene Reid (@eugenereid) reported 14 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  Keith Bridge (@leebridge1) reported 15 minutes ago

  @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..