Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Brentford, Croydon, Mitcham, Walton-on-Thames, Addlestone, Hounslow, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Leatherhead, and Merton.

City	Problem Type	Report Time
Hammersmith	Internet	8 hours ago
Brentford	E-mail	9 hours ago
Hammersmith	E-mail	16 hours ago
Croydon	TV	1 day ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  ☆ Liezel ☆ (@liezel_t) reported 5 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  simone clark (@iglu_sim) reported 12 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  R. Aaron (@aaronuart) reported 15 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Jenny (@jennymelmo) reported 16 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 17 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 19 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Ranjan Mallya (@RanjanMallya) reported 19 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Mike Fuller (@ninepine) reported 21 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Shaun (@Shaun1799) reported 23 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Stephen Champion (@Champs707007) reported 28 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Nick Tippett (@nicktippett) reported 31 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Nada Tharanee (@ntharanee) reported 32 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  traymca 💙 (@traymca) reported 36 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Rana Rahman (@ranaraptor) reported 38 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Ravinder Judge (@judge_ravinder) reported 39 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Geoff Rogers (@GeoffRogersEU) reported 42 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 44 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 45 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Marta (@itsmartamoya) reported 47 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Nick Tippett (@nicktippett) reported 50 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Pearson (@soapyrct) reported 6 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  OnTheMeter (@OnTheMeter) reported 6 minutes ago

  @misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.

• 
  V (@vp_matic) reported 7 minutes ago

  @virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!

• 
  David Whiteside (@yardley_canary) reported 9 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  John Mercer (@Merse2506) reported 11 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  jen (@jen51632292) reported 12 minutes ago

  @virginmedia a jokes month still not fixed intermittent service now told 1st of may for repairs to be carried out, no internet for sons work, no internet for grandsons homework no internet for security cameras no internet for hive no internet for Alexa and now no tv to watch

• 
  Adrian Bird (@bigbally) reported 13 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  Jamie Friery (@TheJamieFriery) reported 15 minutes ago

  @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

• 
  concerned person (@nkgms) reported 18 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertford area?

• 
  Dee Ess 🇬🇧 (@gowlos60) reported 18 minutes ago

  @JeanDifford It's made very clear that you do if you want to: 'Watch or record live TV on any pay TV service, like Sky, Virgin Media or EE TV. Watch live TV on streaming services like YouTube, Channel 4, Amazon Prime Video or any international channels'. I don't want a criminal record.