Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Croydon, Addlestone, Walton-on-Thames, Redhill, Richmond, Hounslow, Mitcham, Ashtead, Epsom, Feltham, Kingston upon Thames, Chertsey, and Leatherhead.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Wandsworth	Internet	17 hours ago
Croydon	Internet	17 hours ago
Croydon	Internet	19 hours ago
Hammersmith	Total Blackout	19 hours ago
Addlestone	Wi-fi	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 4 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 6 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Jacqson (@JacquelineCabl9) reported 9 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Shasa Colson (@THE_COLSON) reported 13 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Jeff Brown (@fadermonkeyking) reported 15 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Jeff Brown (@fadermonkeyking) reported 28 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Gabor (@GaborPfalzer) reported 31 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 32 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  J (@not_on_fire) reported 32 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 34 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  mara penzo (@magma62) reported 36 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Ravinder Judge (@judge_ravinder) reported 37 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Philip 🦅 (@Phil_Swallow) reported 39 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Jenny (@jennymelmo) reported 41 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Patrick Smith (@P4TTL) reported 45 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Tinders (@safctinders) reported 49 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  traymca 💙 (@traymca) reported 50 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 51 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Trevor (@TRSafcw) reported 54 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jake Smalley (@JakeSmalley22) reported 3 minutes ago

  @JamieGBarry @virginmedia Hello. I had the exact same. Let the contract end. Give the box etc back. Then sign up as a new customer. Mines gone from 69 wanted 120 now as new customer it's 26.99. I had new box with 3 days pal

• 
  Crafty (@ACraftyOne) reported 6 minutes ago

  @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

• 
  Noëlle Ombre de la Rue (@noelle_nole1) reported 7 minutes ago

  @PeteUK7 @virginmedia The most frustrating for me was trying to cancel my husband’s mobile phone contract. In the end I lost it and told them they could sue his estate. As if by magic a supervisor appeared and sorted it out.

• 
  master P (@mastersdog) reported 9 minutes ago

  I had the same problem with @skybroadcasting and left to join @virginmedia early this year.

• 
  FlissZak (has her website live!) (@FlissZak) reported 17 minutes ago

  That is SO like @Dell who never replied. But there was a happy ending. I got an @HP laptop instead and we're living happily ever after. Go on @virginmedia, TALK to my friend Pacer.

• 
  Mark Hall (@TyredMark) reported 17 minutes ago

  @JamieGBarry @virginmedia Same with me, I got put through to cancellations and told I wouldn’t get a better price than what they offered. Next morning I then had a call and they gave me a cheaper price than a new customer offer with doubled Internet speed. If you follow me I’ll message you the number.

• 
  james cullen (@Jamescullen2732) reported 24 minutes ago

  @virginmedia @JamieGBarry Its the most stupid thing that they all do that. Sky wanted 128 from me after paying them 68 for a year so I moved to virgin for the same price.

• 
  Paz DLXV (@paz565) reported 25 minutes ago

  @JamieGBarry @virginmedia I begrudge the time & effort required every time to simply maintain continuity of service. Lowest TV package (💩) don't use landline, but pay for it coz can't opt out, but broadband is good. This time, I'm seriously considering switching provider. 2/2

• 
  CrazyCatLady (@clwi456) reported 25 minutes ago

  @Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.

• 
  Lawley (@mrsteachme) reported 29 minutes ago

  @virginmedia @PeteUK7 @virginmedia 'customer' service is an utter joke. I don't miss that now I'm not with them.