Virgin Media outages and service status in Epsom, England
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 2 outage signals in the last 24 hours around Epsom, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 10, 6:12 PM GMT+1.
- Internet (60%)
- Total Blackout (15%)
- Wi-fi (13%)
- E-mail (6%)
- TV (5%)
- Phone (1%)
The latest reports from users having issues in Epsom come from postal codes KT19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Redhill, Tadworth, Purley, Feltham, Brentford, Wandsworth, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 10 hours ago |
|
|
Total Blackout | 21 hours ago |
|
|
Internet | 1 day ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
Andrew Wood (@andrewlwood) reported from Hounslow, England@virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.
-
Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
-
J (@not_on_fire) reported from Epsom, England@virginmedia broadband not working since late last night and your website appears to be down. What’s going on?
-
Jacqson (@JacquelineCabl9) reported from Spelthorne District, England@virginmedia How do I cancel without more incurred costs and wasted time
-
Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
-
Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
-
Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
-
Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
-
Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
-
🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
-
-
Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England@virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer
-
Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
-
peter james wigley (@pjwigley) reported from Kingston upon Thames, England@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
-
Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
-
Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
-
Ravinder Judge (@judge_ravinder) reported from Hounslow, England@Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.
-
Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
-
mara penzo (@magma62) reported from Brentford, England@virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?
-
Chris 🏳️🌈🇪🇺 (@strutcakes) reported from Lambeth, EnglandCalled Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia can someone please help with my broadband, it has now been own for 2 days
-
Joe Naughton (@JoeNaConnacht) reported@mcardle_mi42856 Never even checked Virgin media 3, I’ll make sure to check it next week. Didn’t think they had live sport on there.
-
Virgin Media News (@VirginMediaNews) reportedAt least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews
-
Simone-Lee Deal (@StiffNips2) reported@ChrisCorney1 Had that with my 91 yr old mum, she was charged 2x the going rate by Virgin, had dementia and obvs couldn't remember what her password was, so Virgin wouldn't let her cancel. I got there in the end, but @virginmedia are bastards
-
SUFI (@SlientPixel) reported@InternetH0F I mean in the uk literally a week ago one of our virgin media got fined 28m for making hard to cancel
-
OrganisedPauper (@OrganisedPauper) reported@LessGrumpy @virginmedia I had similar problems. I've binned them.
-
Phil (@Bowtomephil) reported@Stsantek @virginmedia The worst of it is that the 28m fine will not be distributed to all those it affected. OFCOM will use it to pay their CEO etc a large bonus.
-
Daithi (@daithigor) reportedI used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.
-
Julia Coombs (@JuliaCoombcj) reported@Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?
-
Caroline (@finn33) reported@virginmedia why over 24 hours to fix an outage. What’s the deal with the broadband EN3.