Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Purley, Hounslow, Hammersmith, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Croydon	Wi-fi	2 days ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Wandsworth	Internet	3 days ago
Thornton Heath	Total Blackout	3 days ago
Purley	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  traymca 💙 (@traymca) reported 3 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  R. Aaron (@aaronuart) reported 4 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Baltazarka (@MiaZagica) reported 5 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Nick Tippett (@nicktippett) reported 7 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Gabor (@GaborPfalzer) reported 7 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Philip 🦅 (@Phil_Swallow) reported 12 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 19 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 22 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Jeff Brown (@fadermonkeyking) reported 34 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  mara penzo (@magma62) reported 40 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Befitat50 (@befitat50) reported 52 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Ranjan Mallya (@RanjanMallya) reported 53 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 53 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  simone clark (@iglu_sim) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Mike Fuller (@ninepine) reported 56 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Shasa Colson (@THE_COLSON) reported 57 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Philip 🦅 (@Phil_Swallow) reported 58 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 59 minutes ago from Hounslow, England

  Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

• 
  Jessica Carmody (@JessicaCarmodyV) reported 60 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇪rampage🇮🇪 (@oldschool1983) reported 6 minutes ago

  @virginmedia im trying to get tru to yous the past few days and cant because its all these stupid ai bots how long is this going on and when is there going to be humans to take my call I need to talk to someone over the phone ASAP dont want to be texting. my broadband is gone ?

• 
  Cruffers (@Cruffers) reported 6 minutes ago

  @SkySports @virginmedia you are officially crap. Opening EFL weekend and no-one can access Sky Sports Plus. Very poor.

• 
  Iain Sankey (@IainSankey) reported 9 minutes ago

  @NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.

• 
  Keith Tracy (@KeithT3103) reported 11 minutes ago

  @bmstewart2004 I cancelled my Virgin Media contract at £125, a week of my ignoring their calls I spoke with them and agreed a new contract at £40. Never let it roll over more than one year

• 
  alex jones (@alex___jones) reported 12 minutes ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 13 minutes ago

  @_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless

• 
  Andrew Birt (@MacBirt22) reported 15 minutes ago

  @virginmedia yet again let down by your company, first day of the football season, beers in the fridge, mates around and we end up listening to the game on the radio, your ability to utterly ruin people’s weekend is on another level, am I surprised NO, a complete shambles

• 
  soph (@s0phtakesphotos) reported 16 minutes ago

  @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

• 
  Liam Bolger (@LiamBolger7) reported 17 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Iain Sankey (@IainSankey) reported 18 minutes ago

  Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!