Virgin Media

Virgin Media Outage Report in Epsom, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Epsom come from postal codes KT19 and KT18.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Epsom, Surrey, England 12/13/2025 12:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Epsom, Surrey, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, City of Westminster, Hounslow, Carshalton, Addlestone, Sutton, Hammersmith, Dorking, Guildford, Walton-on-Thames, Woking, Richmond and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p

  • benhowlettuk Ben Howlett (@benhowlettuk) reported from London, England

    Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • JakElkes Jack Elkes (@JakElkes) reported from Hammersmith, England

    @virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • willhoyle william hoyle (@willhoyle) reported

    Thought I’d got away with it but oh no it’s gone down FFS. #virginmedia

  • pob282 Mark Rea (@pob282) reported

    @virginmedia Great service 👏🏻👏🏻 Looking forward to seeing the partial refund to my account for the inconvenience 🤬

  • Joe_Barker1 Joe Barker (@Joe_Barker1) reported

    @SoDanAmazing @ItsMatt_Again @virginmedia A few years ago they were doing some sort of maintenance on the network in the area I lived. It lasted most of a week but they said we weren't eligible for any refund as it wasn't a total stoppage of service because they switched the network back on between 1 & 2 am each day 🤦

  • Hilary_LibDem SaveDemocracy#FBPE🔶️🇺🇦💙💛🇪🇺🇬🇧🇪🇺🇫🇷🇧🇪 (@Hilary_LibDem) reported

    @virginmedia Suddenly not working in BN3 - Brighton and Hove - although OK earlier today 😠

  • guinnesscan James (@guinnesscan) reported

    @JubrilAmodu @virginmedia LU2 is down again and has been for a while .

  • Rhysda57 Rhys (@Rhysda57) reported

    @virginmedia My internet is down. Tried a reboot but the status light is still red.

  • Liam_Baguley Liam Baguley (@Liam_Baguley) reported

    @virginmedia absolutely unacceptable for your services to go down 4 times in the last 15 hours in Stockport, with how much you charge to use it. Soon as my contract ends im 100% leaving. The past year I’ve had nothing but problems yet paying a premium price. Sort it out

  • Dcheeth2 David Cheetham (@Dcheeth2) reported

    @virginmedia So why has it gone down again?

  • fosh1456 MythicWithDreams Gaming (@fosh1456) reported

    @virginmedia bro my internet has been down for hours and is constantly switching on and off and i litteraly have no ******* things to do so just fix your ******* internet

  • spencersumo Ryan Spencer (@spencersumo) reported

    @emmajean79 @virginmedia In Plymouth. Gone down for the second time today!!