Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Hammersmith, Hounslow, Wandsworth, Croydon, Mitcham, Richmond, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Ashtead, and Tadworth.

City	Problem Type	Report Time
Redhill	Internet	5 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	E-mail	15 hours ago
Hounslow	Total Blackout	2 days ago
Wandsworth	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Mike Fuller (@ninepine) reported 48 seconds ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  DJ MRT (@DJMRT) reported 10 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 13 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Befitat50 (@befitat50) reported 14 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Philip 🦅 (@Phil_Swallow) reported 18 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  mara penzo (@magma62) reported 19 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Nada Tharanee (@ntharanee) reported 22 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Kerry Vaughan (@Boubs1985) reported 26 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 26 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 34 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Shasa Colson (@THE_COLSON) reported 40 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  peter james wigley (@pjwigley) reported 43 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Mike Fuller (@ninepine) reported 46 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 47 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Deano (@Deano1969) reported 51 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Kwame Gyamfi (@Kwame916) reported 52 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Beth (@bethcanadian) reported 53 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Tinders (@safctinders) reported 54 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Justin Moore (@jm1967uk) reported 55 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh (@6HLJ_) reported 6 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  Paul🦦 (@p_e_l_4) reported 7 minutes ago

  @virginmedia is 5 hours waiting for your cancellation team standard procedure? Absolutely ridiculous customer service. You should be investigated and fined for this. Never going back to your services ever

• 
  Limited (@Itslimiiited) reported 8 minutes ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  Chip Lewis (@crispinlewis) reported 10 minutes ago

  @Huxleypiguk @virginmedia Bob, I’ve had the same issue for the last 3 hours! Beyond a joke!! Any luck?

• 
  Simon Gallagher (@SiGallagher) reported 12 minutes ago

  So @virginmedia just ignore attempts to contact them on here, meaning a spam/fraud account replies in the comments to try and catch people out. In the absence of any actual help or comms from the official account, people will be caught out. And the website is broken so there's no other way to contact (phones are jam packed)

• 
  0x00000 (@cryptocyphereth) reported 16 minutes ago

  @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

• 
  Simon Gallagher (@SiGallagher) reported 17 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  Barry Fry (@nohummus99) reported 24 minutes ago

  @virginmedia fix my Internet please. In the area of Hanwell, WEST Ealing, London.

• 
  Santhosh🌏🕊️ (@SubraSanthosh) reported 24 minutes ago

  @virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.

• 
  Dgjbear (@Dgjbear1) reported 27 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years