Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Purley, Hounslow, Hammersmith, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Croydon	Internet	5 hours ago
Wandsworth	Internet	1 day ago
Thornton Heath	Total Blackout	1 day ago
Purley	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 46 seconds ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 53 seconds ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Jeff Brown (@fadermonkeyking) reported 2 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 11 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 13 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Raynes Park Lib Dems (@RPLibDems) reported 13 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  simone clark (@iglu_sim) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 16 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  R. Aaron (@aaronuart) reported 18 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 25 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  John lumb (@Johnlumb67) reported 26 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 26 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Tinders (@safctinders) reported 30 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Jeff Brown (@fadermonkeyking) reported 32 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Ravinder Judge (@judge_ravinder) reported 34 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 50 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 56 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 59 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  JamesLee85 (@jameslee_1985) reported 59 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Miller (@KathyMi25429227) reported 3 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom

• 
  John Mcdonagh 🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@m7cdo) reported 5 minutes ago

  @JimSpenceDundee I am with Vodafone through city fibre and had problems to start with the set up but since then its been all good, ditched bt a long time ago for virgin media then Vodafone.

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 7 minutes ago

  @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

• 
  Liam Bolger (@LiamBolger7) reported 7 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Rob Heneghan (@robheneghan) reported 8 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 8 minutes ago

  Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again

• 
  pat (@wfc2000uk) reported 11 minutes ago

  @virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.

• 
  Rachel (@sixtiesrachel) reported 14 minutes ago

  @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 15 minutes ago

  So @SkySports plus is not working again on @virginmedia meanwhile @SkySports are showing the same rugby match on 3 channels instead of showing 1 match per channel so people can actually watch!

• 
  Ade Luxton (@adelux68) reported 16 minutes ago

  @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today