Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Mitcham, Merton, Ashford, and West Byfleet.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Hounslow	Wi-fi	1 day ago
Croydon	Wi-fi	1 day ago
Croydon	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  R. Aaron (@aaronuart) reported 1 minute ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Mike Fuller (@ninepine) reported 3 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Shasa Colson (@THE_COLSON) reported 9 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 10 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 10 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 17 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Kerry Vaughan (@Boubs1985) reported 17 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 20 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  John lumb (@Johnlumb67) reported 23 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  DJ MRT (@DJMRT) reported 24 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Andrew Wood (@andrewlwood) reported 25 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Stephen Champion (@Champs707007) reported 35 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  itsnotOK (@itsnotO56763609) reported 36 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Jenny (@jennymelmo) reported 40 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Stephen Champion (@Champs707007) reported 40 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 46 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 46 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 46 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 48 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Stephen Champion (@Champs707007) reported 58 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  outondet (@outondet) reported 2 minutes ago

  @virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.

• 
  tim.. (@timmorr17294439) reported 3 minutes ago

  @formerprisoner_ @virginmedia you think I've not called them you idiot I know that stupid fact we're not all thick. **** off to another supplier you moaning muppet ...

• 
  Alloqui Strix (@AlloquiStrix) reported 4 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  Stewart Brown (@JerominePozone) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV27 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Lisa Cooper (@lisalulabelle75) reported 9 minutes ago

  @virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡

• 
  Alloqui Strix (@AlloquiStrix) reported 10 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  🎶 kelly ¹ 🎶 LN1 (@kelly_LN4) reported 14 minutes ago

  @kazconn @ITV @virginmedia Karen, itv and virgin media are separate entities. ITV is down for everyone.

• 
  Simon Brennan (@Simon909) reported 16 minutes ago

  @virginmedia just to let you know the broadband is down again in Fareham, which is twice in a week. Please sort it out as it’s very frustrating

• 
  salmo (@Gary1165) reported 18 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 18 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?