Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Headley, Redhill, Wandsworth, Hounslow, Mitcham, Richmond, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, and Ashtead.

City	Problem Type	Report Time
Croydon	Wi-fi	5 hours ago
Hammersmith	Wi-fi	16 hours ago
Redhill	Internet	23 hours ago
Croydon	Total Blackout	1 day ago
Wandsworth	Wi-fi	1 day ago
Redhill	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  SusannJerry (@MrsJerryTweets) reported 1 minute ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Nada Tharanee (@ntharanee) reported 6 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 6 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 9 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Kerry Vaughan (@Boubs1985) reported 17 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 18 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Geoff Rogers (@GeoffRogersEU) reported 23 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 27 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 28 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Andrew Wood (@andrewlwood) reported 29 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 31 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Mike Fuller (@ninepine) reported 35 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 37 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Trevor Graham (@MrTG_Tweets) reported 46 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Ravinder Judge (@judge_ravinder) reported 47 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  Kwame Gyamfi (@Kwame916) reported 50 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Phil ******* (@SustyPhilC) reported 52 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  J (@not_on_fire) reported 55 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Tinders (@safctinders) reported 58 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Jenny (@jennymelmo) reported 59 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher Knibb (@chris_knibb) reported 2 minutes ago

  Could @virginmedia be the worst company to get in touch with? Trying to cancel my contract. Website isn’t working, chat facility is glitching and after two hours no one has answered the phone. Gone slightly crazy listening to the same jazz song over and over again!

• 
  Stephen (@Stephen1494712) reported 5 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  Mo2 (@ImaginaryCard) reported 8 minutes ago

  Hello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf

• 
  Josh (@6HLJ_) reported 13 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  Jay Ess Bee (@punjabihammer) reported 14 minutes ago

  @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.

• 
  Mark (@kram2510) reported 16 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  Jason Brown (@JasonB2582) reported 17 minutes ago

  @virginmedia Seems to be an issue with the SNLUK on demand playback for the latest episode. The ad breaks are in the incorrect places etc meaning content is missed. Not sure if it's a Virgin Media or Sky On Demand issue.

• 
  cameron scotece (@CameronScotece) reported 20 minutes ago

  @virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection

• 
  Ashron Designs (@AshronDesigns) reported 22 minutes ago

  @virginmedia I have decided to cancel after nearly 20 years! Tried live chat and all they did was reduce the package to reduce the price.

• 
  CaperZz (@zZrepaC) reported 24 minutes ago

  @virginmedia what ******** is going on, i have neen on hold for 1 hour an then the bot tells me there is 177 minutes wait an puts the phone down! Whatsapp chat doesnt work nore webchat an also ZERO info from socials on what is going on!!!!!!!