Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Warlingham, Hammersmith, Croydon, Wandsworth, Thornton Heath, Purley, Hounslow, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, and Sutton.

City	Problem Type	Report Time
Warlingham	Total Blackout	15 hours ago
Hammersmith	Internet	18 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	3 days ago
Wandsworth	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 2 minutes ago from Hounslow, England

  @Spongette1982 @virginmedia I agree especially when this issue has been ongoing and still not resolved.

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Justin Moore (@jm1967uk) reported 14 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Ravinder Judge (@judge_ravinder) reported 17 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 18 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  SusannJerry (@MrsJerryTweets) reported 21 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 21 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Will Jennings (@willjennings80) reported 28 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Shasa Colson (@THE_COLSON) reported 29 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 31 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Nick Tippett (@nicktippett) reported 33 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 40 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Stephen Champion (@Champs707007) reported 43 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Paul Smith (@paulhelpspeople) reported 49 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  Kwame Gyamfi (@Kwame916) reported 51 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Befitat50 (@befitat50) reported 58 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Kwame Gyamfi (@Kwame916) reported 59 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Trevor (@TRSafcw) reported 59 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Kerry Vaughan (@Boubs1985) reported 60 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave NerdyGeek (@DT_NerdyGeek) reported 7 minutes ago

  It'd be good if @virginmedia treated a customer, who's been with them for over 15 years, like a customer who has been with them for over 15 years. I have had the same hub since 2016! I should not have to sign up to a £120 a month plan just to get an upgrade on 10 year old tech.

• 
  Martin Paul (@martinianpaul) reported 7 minutes ago

  @virginmedia my bill has just shot up. Who do I need to speak to to get it down or get me out?

• 
  Doc (@Trout_Finger) reported 8 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue

• 
  Nick68 (@nickholding01) reported 8 minutes ago

  @virginmedia Hello @virginmedia I dont think it's unreasonable to ask about a timescale for a fix and if compensation will be offered. It is however rude to ignore people

• 
  Simon J Gleaden (@Simon_Gleaden) reported 8 minutes ago

  @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

• 
  doozerlyn (@doozerlyn) reported 10 minutes ago

  @virginmedia... All replies about red button issue are 'working on getting it fixed'..... Sky boxes working fine.... Been a week now.... Bit of a joke aren't you?? What you going to do to make your customers happy cos empty apologies isn't doing it...

• 
  The Yellow Head (@marcwalby) reported 12 minutes ago

  @IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?

• 
  Graeson Laitt (@Laitty) reported 12 minutes ago

  @virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?

• 
  Moss (@Mossy_the_Jack) reported 15 minutes ago

  @craigy1977 @bmstewart2004 @virginmedia When your contract is due for renewal tell them you're done & you're not paying £100 any more I did & got my bill down to £64 18 months later I did it again, got a speed increase from 300mb to 1.2 gig, Netflix & price down to £53 Might not be £12 but it's a saving

• 
  Iain Sankey (@IainSankey) reported 16 minutes ago

  @NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.