Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Brentford, Redhill, Croydon, Hounslow, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Feltham, Wandsworth, Addlestone, Mitcham, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Brentford	Total Blackout	2 hours ago
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	7 hours ago
Hammersmith	E-mail	7 hours ago
Hammersmith	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  peter james wigley (@pjwigley) reported 2 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Staffora (@staffora) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 9 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  SusannJerry (@MrsJerryTweets) reported 9 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Phil ******* (@SustyPhilC) reported 10 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Shaun (@Shaun1799) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Stephen Champion (@Champs707007) reported 15 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 18 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 22 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 24 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 27 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 30 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  traymca 💙 (@traymca) reported 31 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Andrew Wood (@andrewlwood) reported 33 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Andy Walker (@educationforum) reported 33 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Joana (@JoanaLoGomes) reported 47 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  John lumb (@Johnlumb67) reported 52 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Stephen Champion (@Champs707007) reported 52 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Justin Moore (@jm1967uk) reported 55 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Beth (@bethcanadian) reported 55 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SalfordOriginal (@Salfordoriginal) reported 6 minutes ago

  @virginmedia Obviously a capacity issue and rate throttling going wrong!!!

• 
  Dr Elaine Rust (@elainerust) reported 11 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  JR (@Dadyougeek) reported 13 minutes ago

  @appleblossomBe @virginmedia @LutzSchuler Nope they was more than happy to cancel it today!

• 
  Steve O (@saoc78) reported 15 minutes ago

  @virginmedia why is your Comms so rubbish? There's an outage in the area, confirmed on the website, but I keep getting texts saying it's fixed. 8 texts in the last 2 mins too. But everything is still off and your site still says there's an outage.

• 
  Emma (@em_doapsi) reported 20 minutes ago

  @virginmedia please fix your phone issues in the burbage area.

• 
  Chris Newton (@chrisnewts) reported 23 minutes ago

  @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

• 
  JR (@Dadyougeek) reported 23 minutes ago

  Being told by the customer service team at @virginmedia that if I’m not happy I can cancel my contract after being on hold for an hour and no internet for a week! Oh the joys

• 
  Jx_THT (@JX_THT) reported 26 minutes ago

  @MrBenGrant @virginmedia Move to starlink, none of these issues ever

• 
  Becky (@Becky_Batch) reported 27 minutes ago

  Dealing with @virginmedia A Modern Day Horror Story May 4th: Engineer turns up to resolve a cable issue CAUSED by Virgin. ‘It’s a two person job, we will have to rearrange.’ May 21st: Waited in from 8-1pm, get a message at 1.30pm to say no one coming today

• 
  Duke Dusk (@TheDukeDusk) reported 28 minutes ago

  My WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive