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Virgin Media outages and service status in Epsom, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Epsom, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 12, 9:32 PM GMT+1.
  • 72% Internet (72%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 3% TV (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Dorking, Hounslow, Croydon, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, Mitcham, Isleworth, and Caterham.

CityProblem TypeReport Time
Hammersmith Wi-fi 3 hours ago
Hammersmith Total Blackout 3 hours ago
Wandsworth Internet 11 hours ago
Hammersmith Internet 1 day ago
Dorking Internet 1 day ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

20 recent signals

3 hours ago
Croydon

6 recent signals

4 days ago
Wandsworth

1 recent signals

11 hours ago
Dorking

1 recent signals

1 day ago
Hounslow

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

  • ninepine
    Mike Fuller (@ninepine) reported from Kingswood, England

    .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

  • BarbaraMolony
    Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England

    @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

  • JackEORobinson
    Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • wowbaggerish
    (An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England

    @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

  • charbster
    Charbster (@charbster) reported from Wandsworth, England

    @virginmedia do you have website issues? Chat function not responding.

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

  • TRSafcw
    Trevor (@TRSafcw) reported from Headley, England

    @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

  • paulhelpspeople
    Paul Smith (@paulhelpspeople) reported from Twickenham, England

    When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

  • GaborPfalzer
    Gabor (@GaborPfalzer) reported from Hammersmith, England

    @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

  • UF1902
    Umar 馬 ➡️ 🇨🇭 (@UF1902) reported from Hounslow, England

    @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

  • not_on_fire
    J (@not_on_fire) reported from Epsom, England

    @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

  • andrewlwood
    Andrew Wood (@andrewlwood) reported from Hounslow, England

    @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

  • amiwrong82
    MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • Champs707007
    Stephen Champion (@Champs707007) reported from Wandsworth, England

    Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dinho_1545
    AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported

    @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

  • heathcliffom
    Heathcliff (@heathcliffom) reported

    @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult

  • Ryhope_Wood
    Ian Martin (@Ryhope_Wood) reported

    @virginmedia I need your help. I am having a nightmare with Hub 5.

  • Nickcarrick
    Nick Power-Jordan (@Nickcarrick) reported

    @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom

  • gazbeech
    Gaz Beech (@gazbeech) reported

    @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

  • Loftusm24
    ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported

    @virginmedia since the six week holidays have started you're internet as been absolute ****.....

  • johndowney74
    john downey (@johndowney74) reported

    @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

  • lgwlgwlgw
    LGWLGWLGW (@lgwlgwlgw) reported

    @virginmedia another hot day. Another day of utterly shite internet service. Much of the population WFH and your service is making this more and more impossible. My router has been rebooted. There are known local network issues - and it can’t be the wrong kind of heat #pissedoff

  • yosagojimbo
    Joe Stanley (@yosagojimbo) reported

    Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @cw_fc26 Same here, Virgin Media issue