Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Brentford, Wandsworth, Hounslow, Purley, Feltham, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Croydon	Total Blackout	4 hours ago
Hammersmith	Internet	13 hours ago
Brentford	Wi-fi	18 hours ago
Wandsworth	Internet	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 1 minute ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  Trevor (@TRSafcw) reported 1 minute ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 13 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Geoff Rogers (@GeoffRogersEU) reported 16 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 16 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 17 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 18 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Philip 🦅 (@Phil_Swallow) reported 18 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 21 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Ranjan Mallya (@RanjanMallya) reported 23 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Jeff Brown (@fadermonkeyking) reported 24 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 26 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Staffora (@staffora) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  R. Aaron (@aaronuart) reported 33 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jacqson (@JacquelineCabl9) reported 33 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Francesco Marchet (@MarchetF) reported 41 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  R. Aaron (@aaronuart) reported 50 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Will Jennings (@willjennings80) reported 57 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  itsnotOK (@itsnotO56763609) reported 60 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Come On You Wands (@craywanderers) reported 10 seconds ago

  @Debbo3496361 Not according to my Virgin Media TV listing. But my FreeSat box tells me they are. So, a paid-for service doesn't but a free service does. Go figure (but only if you want to).

• 
  Sandy Moore (@SandyMo45739639) reported 33 seconds ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳

• 
  Jan T. (@demented_tj) reported 42 seconds ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  GeekyHairyBestia (@GeekyHairy) reported 52 seconds ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 59 seconds ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  Jason Wells (@fatmadarkin) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Face palm Vengance (@IsTheTruthToxic) reported 8 minutes ago

  @virginmedia Yes it does and it’s a bad system. Your tortuous phone tree system makes talking to the right people very difficult, having to phone for the best deal instead of being offered it by daily is predatory and unnecessary, you know the problems so fix them

• 
  UnTzY 🚶🏻 (@untzy) reported 11 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.

• 
  🐺 (@stefan655) reported 12 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Dr Laura Jenkins (@LauraJks2015) reported 14 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.