Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Addlestone, Brentford, Chertsey, Wandsworth, Hounslow, Sutton, Mitcham, Isleworth, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	17 hours ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	3 days ago
Addlestone	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 2 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  traymca 💙 (@traymca) reported 3 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Jessica Carmody (@JessicaCarmodyV) reported 4 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  mara penzo (@magma62) reported 6 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Baltazarka (@MiaZagica) reported 7 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 15 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Rana Rahman (@ranaraptor) reported 16 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Rana Rahman (@ranaraptor) reported 28 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Mike Fuller (@ninepine) reported 34 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Rana Rahman (@ranaraptor) reported 34 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Gabor (@GaborPfalzer) reported 36 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  SusannJerry (@MrsJerryTweets) reported 38 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  itsnotOK (@itsnotO56763609) reported 49 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 49 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Charbster (@charbster) reported 54 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Jack Robinson (@JackEORobinson) reported 56 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mrs R (@KateRenton) reported 57 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Ravinder Judge (@judge_ravinder) reported 58 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 59 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@victor50) reported 2 minutes ago

  @virginmedia So, 2 days, yes 2 days and the internet is down yet again. You have a very serious issue to sort out. You should be paying me to have your internet.

• 
  Ravi Pal (@ravipal1214) reported 4 minutes ago

  I gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.

• 
  Kate (@CallForCries) reported 5 minutes ago

  @virginmedia intermittent service for 24 hours.

• 
  lukewarm352000 (@lukewarm14) reported 6 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  Have it (@madforit00) reported 9 minutes ago

  @virginmedia Had very good service for many years , however I’m due a refund which has taken over 6 weeks, many phone calls , They have lost 2 cheques in the post , been told refund been processed 3 times 3 weeks ago, And still nothing , with sky now great

• 
  Sophie (@sophm108) reported 12 minutes ago

  @virginmedia @virginmedia - still not working and no response other than fake virgin accounts. Please can you advise. We will be cancelling the contract next month when it expires.

• 
  Mark Oram (@markoram1) reported 14 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  me (@realpalmtrees11) reported 21 minutes ago

  @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

• 
  Scarlett Shaw (@ScarlettShaw) reported 21 minutes ago

  The one touch switch for broadband might sound like a good idea but here’s something they don’t mention. When you leave @virginmedia , the email address you’ve had for 30 years is deleted. So you have to spend hours and hours changing login details on everything. It’s so stupid.

• 
  Evasive (@tcevasive) reported 24 minutes ago

  will exitlag work for lower MS for eu if i have bad routing because of virgin media?