Virgin Media outages and service status in Epsom, England
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Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Epsom, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 9:09 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- Total Blackout (12%)
- TV (7%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Croydon, Hammersmith, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Mitcham, Merton, Ashford, and West Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Wi-fi | 13 hours ago |
|
Croydon
|
Wi-fi | 17 hours ago |
|
Croydon
|
Wi-fi | 18 hours ago |
|
Hammersmith
|
Internet | 20 hours ago |
|
Croydon
|
Internet | 21 hours ago |
|
Hammersmith
|
Total Blackout | 1 day ago |
Nearby cities with recent reports
16 recent signals
10 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Baltazarka (@MiaZagica) reported from Lambeth, England@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
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RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England@virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Staffora (@staffora) reported from Kingston upon Thames, England@virginmedia is there an known outage in KT2 area? Have no broadband or TV.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!
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Kwame Gyamfi (@Kwame916) reported from Wandsworth, EnglandVirgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕
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Francesco Marchet (@MarchetF) reported from Brentford, England@virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gilesy 🐀 (@GrotBiscuits) reported@virginmedia after about 15 years continual contracts I decide to move on as your broadband speeds never increase and i get stung with £100+ early disconnection fee. I can honestly say I wont ever be back with that type of loyalty.
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Golam Rabbani (@rabbani_golam) reported@virginmedia such poor service from virgin media. Called about renewal as I can see online for 1gb broadband and anytime chatter for £37.99 yet my renewal for the same package is £58 a month. How do you justify that and they cannot match but would rather lose a customer.
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Vivian Lobo (@VivianLobo7) reported@virginmedia is down.. What a time to have no service. Over a long weekend. #broadband #virginmedia
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Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Sinead Kelly (@SineadK86316028) reported@VirginMediaIE isn’t there anyone to help vulnerable customers in Virgin Media? We’ve had a nightmare today with the installation of a new modem which naturally isn’t working or connected to the internet - we paid for a technician to install it for my elderly infirm mother
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bongodongo (@mohsin_sheikh1) reported@CommunityFibre rubbish internet, rubbish @Linksys app. Rubbish customer service. Better off going back to @virginmedia
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Vishal Vaghjiani (@VaghjianiV23409) reported@virginmedia The issue is still unresolved and I’m being told to wait again. Unacceptable when Virgin Media’s negligence cut my phone line. After multiple complaints and weeks of stress, the sensible solution is to let me leave the contract with no fees and avoid further drama.
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One day you'll see the truth (@therealsambo121) reported@virginmedia sooooo your useless customer service were supposed to phone me today help me with a direct debit! But as usual your customer service is a total let down
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Kevin Pain (@TheRealKPain) reported@virginmedia To login,been going on for a few days now tbh
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Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported@virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?