Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Feltham, Croydon, Hounslow, Brentford, Wandsworth, Purley, Caterham, Addlestone, Mitcham, Walton-on-Thames, Carshalton, Sutton, Surbiton, and Epsom.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Feltham	Wi-fi	2 hours ago
Hammersmith	TV	12 hours ago
Croydon	Total Blackout	1 day ago
Hounslow	Internet	1 day ago
Hammersmith	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Ravinder Judge (@judge_ravinder) reported 2 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Joana (@JoanaLoGomes) reported 5 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Stephen Champion (@Champs707007) reported 7 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 10 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  Kwame Gyamfi (@Kwame916) reported 17 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Robert Hallam (@Robertfhallam) reported 18 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 20 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Jack Robinson (@JackEORobinson) reported 20 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mike Fuller (@ninepine) reported 21 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Philip 🦅 (@Phil_Swallow) reported 24 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Trevor (@TRSafcw) reported 26 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 27 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  R. Aaron (@aaronuart) reported 28 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 34 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 36 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Jessica Carmody (@JessicaCarmodyV) reported 39 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 40 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Jeff Brown (@fadermonkeyking) reported 42 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  JamesLee85 (@jameslee_1985) reported 55 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  R. Aaron (@aaronuart) reported 56 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joey blower (@joeyblower) reported 4 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again

• 
  mark teasel💙💙💙 (@Mteasel67) reported 5 minutes ago

  @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

• 
  Nicholas (@Nichola09215766) reported 6 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Tolú (@tlash__) reported 12 minutes ago

  O2’s app/website has been crap ever since they got with Virgin media.

• 
  GrumpyByName 🇮🇱 (@LessGrumpy) reported 12 minutes ago

  @virginmedia Wrong. Insurers got slaughtered for this sort of behaviour and rightly so. I’m still paying a third more than the price you would offer a new customer. Case number is C-2906261078.

• 
  Taz (@AppleTerence) reported 12 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  Jackson (@shadd4p) reported 14 minutes ago

  @Kirsty_x85 @virginmedia it's just a leaflet you retard.

• 
  Ryan Sheppard (@Sheppo1874) reported 15 minutes ago

  @alisonclay71 @virginmedia They’re the worst. I was a customer for over 10 years and moved house recently. They refused to move the service to my new house. Incredibly poor service. Also, be prepared for them to chase you constantly to return their kit or they’ll charge you for it!

• 
  Yasmin alibhai-brown (@y_alibhai) reported 16 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  Chris (@ChrisLew300) reported 17 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.