Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, Dorking, Hounslow, Croydon, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, Mitcham, Isleworth, and Caterham.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Wi-fi	9 hours ago
Hammersmith	Total Blackout	9 hours ago
Wandsworth	Internet	17 hours ago
Hammersmith	Internet	1 day ago
Dorking	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Charbster (@charbster) reported 3 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Paul Smith (@paulhelpspeople) reported 14 minutes ago from Twickenham, England

  When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 16 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  SusannJerry (@MrsJerryTweets) reported 17 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 18 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 18 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Stephen Champion (@Champs707007) reported 19 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  SusannJerry (@MrsJerryTweets) reported 21 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Rana Rahman (@ranaraptor) reported 27 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 31 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Rana Rahman (@ranaraptor) reported 35 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  Jessica Carmody (@JessicaCarmodyV) reported 46 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 51 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 54 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 54 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 58 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Gabor (@GaborPfalzer) reported 58 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  Jeff Brown (@fadermonkeyking) reported 60 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 60 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john downey (@johndowney74) reported 3 minutes ago

  @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

• 
  Rapidlygreying (@rapidlygreying) reported 6 minutes ago

  @virginmedia @D4N7O Not working in swansea

• 
  Iestyn T Davies (@iestyntdavies) reported 7 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  Eric Byrne (@EricByrne35) reported 8 minutes ago

  @virginmedia nearly four hours without now, come on like, it wouldn't be as bad if your TV package didn't run off the wifi too

• 
  The Phantom (@Th33illuminati) reported 8 minutes ago

  Then Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH

• 
  🎀 (@guineapigharua) reported 10 minutes ago

  is virgin media wifi down for anyone else rn ughhhh

• 
  Heathcliff (@heathcliffom) reported 13 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult

• 
  Andy (@GetItQuietly) reported 14 minutes ago

  @TempletonPeckJr @thetimes Oh, I remember that. Took up a free offer with the Times. The hoops I had to jump through to cancel it. Second only to Virgin Media.

• 
  Charles Forsyth (@charles_forsyth) reported 20 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  (tez7n2) (@MickeyDN7) reported 22 minutes ago

  @SkySports @virginmedia your red button sports stream is ******* **** ...and you wonder why people are using IPTV !!!! Robbing bastards taking money off customers and giving a **** service back