Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Croydon, Addlestone, Brentford, Chertsey, Wandsworth, Sutton, Mitcham, Isleworth, Redhill, Caterham, Kingston upon Thames, Walton-on-Thames, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Wi-fi	11 hours ago
Hammersmith	Internet	13 hours ago
Hounslow	Total Blackout	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 1 minute ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 1 minute ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  peter james wigley (@pjwigley) reported 2 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Ranjan Mallya (@RanjanMallya) reported 5 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Jeff Brown (@fadermonkeyking) reported 15 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 15 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Shaun (@Shaun1799) reported 19 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  traymca 💙 (@traymca) reported 29 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Nada Tharanee (@ntharanee) reported 29 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Charbster (@charbster) reported 30 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 35 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  J (@not_on_fire) reported 38 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Francesco Marchet (@MarchetF) reported 40 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  SusannJerry (@MrsJerryTweets) reported 44 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Philip 🦅 (@Phil_Swallow) reported 48 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 53 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Gabor (@GaborPfalzer) reported 54 minutes ago from Hammersmith, England

  @AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.

• 
  itsnotOK (@itsnotO56763609) reported 56 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 57 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 57 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@victor50) reported 4 minutes ago

  @virginmedia So, 2 days, yes 2 days and the internet is down yet again. You have a very serious issue to sort out. You should be paying me to have your internet.

• 
  Luis Alvarez (@alvarezluisf) reported 4 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Mike Garner (@smickyboy) reported 5 minutes ago

  @virginmedia 2 days running we have had intermittent Internet in CV6 1GG and 2 days running your checker says the issues have been fixed. They have NOT! Isn't about time you really fixed it?

• 
  Militia Matt (@DrealSMAK) reported 5 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Anthaily (@AntimagicBones) reported 6 minutes ago

  "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

• 
  Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharonbabes1) reported 8 minutes ago

  @virginmedia why is your website down for payment promise? Sharon

• 
  Jackie (@boomerangjf) reported 11 minutes ago

  @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

• 
  Tony Sedgwick (@Sedgeofwigan) reported 13 minutes ago

  Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches

• 
  Clare B (@Gagabids) reported 15 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  pxk (@paynexkillerYT) reported 18 minutes ago

  Internet is down AGAIN. @virginmedia