Virgin Media Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Addlestone, Fulham, City of Westminster, Hammersmith, Croydon, Reigate, Mitcham, Leatherhead, Merton, Redhill, Ashtead, Southwark, Wandsworth and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Addlestone |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Sandy Trappitt
(@MarlingtonBear) reported
from
Hounslow, England
@virginmedia 2 days of calling and terrible service still no resolve of the issue Even your response on social media is slow. After another week of waiting a technician has turned up today to report the fault hasn’t even been logged let alone resolved. How are you going to help? #badservice
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!
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𝒏𝒊𝒍𝒆𝒔𝒉
(@nilesh14) reported
from
Richmond, England
Is @virginmedia internet down in Barnes area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marina
(@omarina9737) reported
@virginmedia Days without service. I am wfh and there was not internet, needless to say the effect of this on my job
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Greg Reekie
(@gregreekie) reported
@virginmedia what the heck is going on with your Internet service lately? Constant disconnects for hours on end and the app always saying there is no issue?
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Alex pickup
(@Alexpickup4) reported
@virginmedia Sky have quoted me for a better package and less than I am paying now. I have given you the chance to repair and fix and still am having issues. So will pay the direct debit for February and will be cancelling the direct debit and going with sky. Pleas accept
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Randymash
(@Randymash) reported
@Insomniac_LIVE @virginmedia Virgin is so bad, I've tried their internet multiple times in multiple different places and they've been doing this everywhere in NI, it's so unfortunate :/
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Gill McNamara 💙
(@GillMMcN) reported
@virginmedia lot of problems with on demand at the moment. (Hertfordshire) Been going on for days. What’s the problem
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Wheels
(@johnwheelhouse) reported
@virginmedia @vinceb007 Surely you know there are mass issues @virginmedia why are you telling people to call or reboot. Put out a statement and let us all know what the hell is going on!
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Barbara Barlow
(@joebarb74) reported
@virginmedia rubbish service on broadband, how do I get a new router? Same one for 6 years
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Chris Wheatley
(@ChrisWh34284913) reported
@virginmedia Please... 3 routers in... how can I get you to acknowledge that my internet dropping out 10 times + a day isn’t a faulty router and the service is affecting my work, my kids education, and my internet controlled house devices. PLEASE PLEASE HELP. I’ll beg!
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amanda foster
(@amandafoster_77) reported
@virginmedia haha absolutely the biggest joke of the decade! Take the money and provide no service.... a huge scam if ever I saw one! 15+ years of money down the drain. Bet Branson is still rubbing his hands together #virginsonlytobroadbandservices
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Matt Dennis
(@MattDen82519810) reported
@virginmedia Anyone got any recommendations to who can provide a fast reliable broadband service ?