Virgin Media Outage Report in Epsom, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Ashtead, Tadworth, Redhill, Croydon, City of Westminster, Kingston upon Thames, Westminster Abbey, Caterham, Walton-on-Thames, Leatherhead, Hounslow, Mitcham, and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 4 hours ago |
|
Hammersmith
|
Internet | 9 hours ago |
|
Ashtead
|
Internet | 19 hours ago |
|
Hammersmith
|
Internet | 21 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Tadworth
|
Wi-fi | 2 days ago |
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Paul Saunders (@PSaundersCFC) reported from Epsom and Ewell District, England@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Frank Andreas (@frankandreas3) reported from West Molesey, England@virginmedia the internet has been terrible today and has died again just now. Can you let me know if you are able to fulfill the contract I pay for or if I need to look for another internet provider. Absolutely terrible
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Camilla Audia (@camillaudia) reported from Merton, England@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England@virginmedia Down again!!
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia Thanks, I tried that route and it didn’t work - I’ve called via my mobile but with Covid staff restrictions naturally there’s a long delay. I can patiently wait but wanted to find through Twitter how many others were having the problem again.
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Ricky Tanner (@ImmortalTanz) reported from Epsom and Ewell District, England@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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BANNERWORX (@BANNERWORX) reported from Croydon, England@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia No, each time I go through the online service status route I just get a loop of checking the lights
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marife narito (@shiken93) reported from Spelthorne District, Englandwhat’s happening to our internet Virgin media on & off service 😂
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Mrs R (@KateRenton) reported from Merton, England@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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MortlakeParish (@MortlakeParish) reported from Richmond, England@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Emma Quick (@EmmaAintQuick) reported from Wandsworth, England@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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Craig Strong (@craigstrong) reported from Richmond, England@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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Simon Bostic (@lifesmarrow) reported from Lambeth, England@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Matthew (@MetfeXs) reported from Merton, England@virginmedia I run the tests and everything but my internet is still down
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England@virginmedia The website is not working, service has gone down again (4th time today)
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Damien Gorson (@DamienGJPG) reported from Wandsworth, England@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Daphne & Jake (@madamdaphne) reported from Camberwell, England@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Charles Roberts @ AWS (@Charles545587) reported from Ashtead, England@virginmedia are still having problems bringing services back online. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Parkinson (@parkyplays) reported@virginmedia No your service status page shows no issues but everyone in the m34 area is having issues
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MASH69 (@MASHTRON) reported@Markobhoy @virginmedia Abysmal customer service.
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paul woodall (@woodywoodstock) reported@virginmedia your broadband has gone down again!!!!! Very frustrating 😡😡😡
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Rebecca (@mysticalmoo) reported@virginmedia my 94 year old mother’s remote has died, confirmed by your call centre. You can’t get a remote to her quicker than 5 working days? She therefore is housebound with no tv… not great service… disappointed…
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Julie Compton (@joozuk) reported from Bromley, England@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Nathan Harrison (@nathan1harrison) reported@virginmedia This has been an issue since Friday night it’s not good enough
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𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported@virginmedia YOU ARE **** 🤬
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CZΛ (@cazzaparr) reportedThe quality of Sky Sports HD on @virginmedia is frankly awful. Especially compared to the BT HD coverage.
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rachel ward (@rachelward37) reported@virginmedia we booked installation 6 weeks prior to us moving in, we are now 4 weeks post moving in and still no internet! 3 visits no cable fitted and utterly awful customer service is provided every time we call. Still no idea when this will be resolved, just an absolute joke!
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𝐊𝐢𝐫𝐬𝐭🖤 (@kirsty_gladwyn) reported@virginmedia YOU ARE ****. absolute con artists 🤬