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Virgin Media outages and service status in Epsom, England

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Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Epsom, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 7, 12:33 AM GMT+1.
  • 55% Internet (55%)
  • 20% Wi-fi (20%)
  • 14% Total Blackout (14%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Croydon, Redhill, Wandsworth, Mitcham, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Ashtead, and Tadworth.

CityProblem TypeReport Time
Hammersmith Wi-fi 7 hours ago
Hammersmith Wi-fi 10 hours ago
Hammersmith Total Blackout 11 hours ago
Hammersmith Internet 15 hours ago
Richmond Internet 15 hours ago
Hounslow Total Blackout 15 hours ago

Nearby cities with recent reports

Hammersmith

17 recent signals

7 hours ago
Croydon

10 recent signals

22 hours ago
Hounslow

2 recent signals

15 hours ago
Richmond

1 recent signals

15 hours ago
Redhill

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • fadermonkeyking
    Jeff Brown (@fadermonkeyking) reported from Richmond, England

    @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

  • Robertfhallam
    Robert Hallam (@Robertfhallam) reported from Spelthorne District, England

    @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

  • ninepine
    Mike Fuller (@ninepine) reported from Kingswood, England

    .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

  • jennymelmo
    Jenny (@jennymelmo) reported from Merton, England

    @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Griffo2018
    RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

  • not_on_fire
    J (@not_on_fire) reported from Epsom, England

    @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

  • MrTG_Tweets
    Trevor Graham (@MrTG_Tweets) reported from Redhill, England

    @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

  • Hairouna92
    Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • traymca
    traymca 💙 (@traymca) reported from Worcester Park, England

    Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

  • bethcanadian
    Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • RPLibDems
    Raynes Park Lib Dems (@RPLibDems) reported from Merton, England

    @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartA17243
    Stuart Aird (@StuartA17243) reported

    @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

  • bfoel89
    ben (@bfoel89) reported

    @virginmedia is stream services down again ?

  • nick_rawlings2
    Nicholas Rawlings (@nick_rawlings2) reported

    @virginmedia #virginmedia are there any issues in the Orpington area? Broadband keeps dropping out. There's nothing on your status page.

  • kelly_twidale
    kelly (@kelly_twidale) reported

    @virginmedia So things like iplayer will no longer work after 2nd of June ? The problem with a 360 is it doesn’t have recording capabilities which is the main purpose of the v6 it’s ok upgrading the systems but a lot of people like my parents still record not stream

  • osheaj77
    john o shea (@osheaj77) reported

    @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

  • wayatalkinabeet
    sassy (@wayatalkinabeet) reported

    @virginmedia your internet service is a ******* joke. Outages last week, outages again today. Takes the pure piss what are you lot doing all day?

  • av47ar
    av47ar (@av47ar) reported

    @virginmedia are your online chats for "upgrades" AI powered? The responses are terrible. So adios after 20+ years of good and bad service but mainly good. Your renewal prices are shocking though. #noexistingcustomerloyalty

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @virginmedia Thank you - I managed to call them and I believe they’ve sent out another WiFi Pod, so I’m hopeful that’ll solve my issue.

  • cosmicflame56
    s★🇵🇸🇵🇸 (@cosmicflame56) reported

    virgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad

  • sabrevan
    Brendan (@sabrevan) reported

    @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?