Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Redhill, Mitcham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, Caterham, and Leatherhead.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Croydon	Wi-fi	18 hours ago
Hounslow	Internet	18 hours ago
Redhill	Wi-fi	19 hours ago
Croydon	Internet	23 hours ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Trevor Graham (@MrTG_Tweets) reported 5 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Phil ******* (@SustyPhilC) reported 8 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  R. Aaron (@aaronuart) reported 9 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  SusannJerry (@MrsJerryTweets) reported 10 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Befitat50 (@befitat50) reported 16 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Jack Robinson (@JackEORobinson) reported 21 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  mara penzo (@magma62) reported 23 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 31 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 31 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Rana Rahman (@ranaraptor) reported 32 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Ranjan Mallya (@RanjanMallya) reported 35 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Jenny (@jennymelmo) reported 38 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 39 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Beth (@bethcanadian) reported 43 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Craig Freeman (@craigdfreeman) reported 47 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Geoff Rogers (@GeoffRogersEU) reported 53 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Mike Fuller (@ninepine) reported 53 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 57 minutes ago from West Molesey, England

  @virginmedia The service page doesn’t work, or says there are no known faults. I’ve been going round in circles with this all week 🤬

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 59 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 59 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Point (@hiscoe12345) reported 5 minutes ago

  @virginmedia Be very mindful when thinking about virgin media because customer service is absolutely shocking, they absolutely haven't got a clue.

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 15 minutes ago

  2. @virginmedia The app keeps saying intermittent signal please wait while we look into it. You can't book anyone or talk to anyone. Fed up with constant poor TV service.

• 
  jason morgan (@Jason29wctb) reported 16 minutes ago

  @virginmedia Internet constantly nat strict upnp not available, been years with more than 10 visits a year ,can I cancel penalty free

• 
  Claire Wilson (@choc1982) reported 17 minutes ago

  @virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.

• 
  Howard Martin 💚 (@HJMKent) reported 20 minutes ago from Kidderminster, England

  @virginmedia Can you please explain why, when I renewed my package in March you reduced my last invoiced bill to reflect the change & took by DD what you said you would! Now you say you will suspend my service because I underpaid? You took what you wanted!

• 
  Luke Hayes (@Lukeytoons) reported 21 minutes ago

  Why can't you cancel a contract with @virginmedia like you can a subscription service. I.e you select you want to cancel and from the contract end date you lose service. Keep being told i need to phone 30 days before #cancel #contract

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 21 minutes ago

  @virginmedia You should be keeping an eye out for this sort of criminal activity, creates profiles for most large UK companies so they can reply to any complaints and get the customer to download software so they can compensation…and rob them. Report them to X

• 
  Jack Gilpin (@jackgilpo) reported 22 minutes ago

  @virginmedia our broadband has been going down at the same time every day for well over a week…it’s usually fixed within a few hours but are you ever going to notice the trend and fix it properly? Not ideal when working from home!

• 
  John Mercer (@Merse2506) reported 29 minutes ago

  @virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.

• 
  ndbchnn (@ndbchnn) reported 29 minutes ago

  @virginmedia is there a know issue with the WiFi in Salford? For the last 12 hours we’ve had no broadband, TV or heating (because our hive thermostat is linked to the wifi). I cannot seem to get any information from your website. This seems to happen every few months!