Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Croydon, Redhill, Wandsworth, Mitcham, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Ashtead, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 hour ago
Hammersmith	Wi-fi	4 hours ago
Hammersmith	Total Blackout	5 hours ago
Hammersmith	Internet	9 hours ago
Richmond	Internet	9 hours ago
Hounslow	Total Blackout	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 2 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  Kerry Vaughan (@Boubs1985) reported 4 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 6 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 10 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 12 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Nick Tippett (@nicktippett) reported 12 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Robert Hallam (@Robertfhallam) reported 15 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Nada Tharanee (@ntharanee) reported 22 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Stuart the Copywriter (@StuartTarn) reported 23 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Rana Rahman (@ranaraptor) reported 23 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  R. Aaron (@aaronuart) reported 29 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Charbster (@charbster) reported 30 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Chris Shepherd (@shepherd_1972) reported 31 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 31 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 32 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Beth (@bethcanadian) reported 34 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Jeff Brown (@fadermonkeyking) reported 37 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 39 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 45 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 51 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kellyann (@kellyan99166027) reported 54 seconds ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  BZSM1TH (@BazingaSmth) reported 1 minute ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  theo Johnson ⸆⸉ (@theojamesjohno) reported 4 minutes ago

  @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now

• 
  Cambridgewater.x (@cam_bridgewater) reported 6 minutes ago

  @vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..

• 
  Diplo (@loldiplo) reported 12 minutes ago

  @virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 15 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?

• 
  Marko Polo (@MarkoPoloG1889) reported 15 minutes ago

  @virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted

• 
  John Quinlan (@speeednet) reported 15 minutes ago

  @virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.

• 
  Lady linda jane The Extremist (@Pollo1Lindajane) reported 17 minutes ago

  @christobinsings @virginmedia 3 hours later no refund cant find someone to cancel absolute joke of a company @virginmedia

• 
  Mr Onion (@DanielRobe94975) reported 19 minutes ago

  @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.