Virgin Media Outage Report in Epsom, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Epsom come from postal codes KT19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, Greater London, City of Westminster, Kensington, Merton, Ashtead, Fulham, West Molesey, Redhill, Sutton, Brentford and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
-
SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
-
MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
-
Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
-
Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
-
A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
-
Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
-
A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
-
Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
-
travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
-
グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
-
A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
-
travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
-
JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Schillemore
(@AlexSchillemore) reported
@Heath_cb @northcamesouth @virginmedia This is awful! Your poor grandfather.
-
Kirstie Baker
(@Kirkybaby91) reported
Wow what happen to customer service, I’ve had nothing but poor service since signing up @virginmedia
-
Wozza
(@Woz_Burger) reported
@virginmedia my internet has been awful for about 2 weeks. Constant dropping for hours at a time. I pay a lot for the service, how do I get sorted?
-
Alex Schillemore
(@AlexSchillemore) reported
@northcamesouth @virginmedia Called them yesterday - they have a deal for new customers for £30 and the best they could offer me is £52 for the same service! 😤
-
Diego Ochoa
(@DiegoD8Ochoa) reported
@virginmedia Yeap, 24 hours of no service is unacceptable, over 24 hours you are ***************! Even if you compensate me for the time you have not been able to provide a service I will still have to pay for data so I can work!
-
Akeem
(@AkzBoggie__) reported
@virginmedia FIX YOUR ******* INTERNET!
-
Anne
(@anneb245) reported
@virginmedia Hi, it wasn't posted on the outage site, nothing on service status but eventually there was an message online when we tried to access web mail saying they were doing some work and to try later.
-
Martin Wheatley
(@wheatley_martin) reported
@virginmedia No it is not a service status issue and I don't wish to discuss it via open tweets. I will be making a complaint about your company's shambolic behaviour over the last 48 hours.
-
JordanTeet
(@JordanTeet) reported
@virginmedia No it says there aren’t any issues.
-
helen clements
(@helennclements) reported
@virginmedia we’ve lost or got very sporadic broadband in n4 1jj but can get no joy from the service checker. At least 6 households are experiencing this