Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Wandsworth, Thornton Heath, Purley, Croydon, Hounslow, Hammersmith, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Sutton, and Mitcham.

City	Problem Type	Report Time
Wandsworth	Internet	24 hours ago
Thornton Heath	Total Blackout	1 day ago
Purley	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Kwame Gyamfi (@Kwame916) reported 7 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  DJ MRT (@DJMRT) reported 12 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Mrs R (@KateRenton) reported 14 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Kwame Gyamfi (@Kwame916) reported 16 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 17 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Ravinder Judge (@judge_ravinder) reported 17 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Philip 🦅 (@Phil_Swallow) reported 25 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Raynes Park Lib Dems (@RPLibDems) reported 28 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 32 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 36 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Jacqson (@JacquelineCabl9) reported 36 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Jeff Brown (@fadermonkeyking) reported 37 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  R. Aaron (@aaronuart) reported 37 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 39 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Andrew Wood (@andrewlwood) reported 45 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 48 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 50 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  peter james wigley (@pjwigley) reported 57 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 58 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Durrant (@je_durrant) reported 5 minutes ago

  @virginmedia Well, your support line have now told me that you won’t be fixing the line until 24th September, and even then they can’t guarantee it. I’m calling tomorrow to cancel everything

• 
  John Mcdonagh 🖤🧡🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@m7cdo) reported 10 minutes ago

  @JimSpenceDundee I am with Vodafone through city fibre and had problems to start with the set up but since then its been all good, ditched bt a long time ago for virgin media then Vodafone.

• 
  m (@RamsbottomMark) reported 10 minutes ago

  @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer

• 
  Derek Halliwell (@TheDemonUK) reported 13 minutes ago

  @virginmedia @Lbriggs88 ...and sent all round the houses including back up emails messages to phones then emails don't arrive. Also when login failed and you try again with the reset password it still doesn't work. You have to clear the cache. Sorry guys, can't be arsed

• 
  stevefairclough (@stevefairclough) reported 17 minutes ago

  @virginmedia What a shitshow. Possibly the worst experience I’ve had in my life trying to deal with your crappy AI bots… I’d appreciate a phone number….

• 
  Dan Murfitt (@danmurf) reported 20 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks

• 
  StrukturaEngineering (@StrukturaEng) reported 22 minutes ago

  @DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.

• 
  Colin Morty (@cmwba) reported 24 minutes ago

  @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.

• 
  PC (@caffeinevilla) reported 25 minutes ago

  @virginmedia I have been without broadband or landline for nearly 24 hours now. Shown as outage on official site. Signed up for updates. Got notified it’s solved. It isn’t. Official site says it’s still down. Estimated to be back by…. Wednesday!!!!

• 
  Amy (@amyparker273) reported 25 minutes ago

  @virginmedia please sort your wifi out!!!!! It’s been down for ages