Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Brentford, Hammersmith, Croydon, Walton-on-Thames, Wandsworth, Dorking, Addlestone, Richmond, Hounslow, Mitcham, Ashtead, Epsom, Feltham, and Kingston upon Thames.

City	Problem Type	Report Time
Redhill	Internet	7 hours ago
Brentford	Internet	13 hours ago
Hammersmith	Wi-fi	13 hours ago
Croydon	Internet	16 hours ago
Redhill	Internet	20 hours ago
Hammersmith	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Mike Fuller (@ninepine) reported 2 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Patrick Smith (@P4TTL) reported 7 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Rana Rahman (@ranaraptor) reported 11 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Justin Moore (@jm1967uk) reported 11 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  John lumb (@Johnlumb67) reported 18 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Ravinder Judge (@judge_ravinder) reported 18 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  Jeff Brown (@fadermonkeyking) reported 26 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Baltazarka (@MiaZagica) reported 27 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 27 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Mike Fuller (@ninepine) reported 29 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Stuart the Copywriter (@StuartTarn) reported 31 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  traymca 💙 (@traymca) reported 32 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Rana Rahman (@ranaraptor) reported 39 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Shasa Colson (@THE_COLSON) reported 40 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Ranjan Mallya (@RanjanMallya) reported 40 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  peter james wigley (@pjwigley) reported 40 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Staffora (@staffora) reported 44 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  Befitat50 (@befitat50) reported 51 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Nick Tippett (@nicktippett) reported 53 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Mike Fuller (@ninepine) reported 54 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@cleggy1966) reported 3 minutes ago

  @virginmedia customer service is an absolute shambles. Had an appointment with an engineer for this morning due to issues in HD4 and because the wider issue has been resolved, you cancelled my appointment and didn’t even tell me. I had a separate issue to the outage. Shocking

• 
  John Priestley (@JohnPriestley70) reported 3 minutes ago

  @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

• 
  megb (@Gbarch1) reported 6 minutes ago

  @Ofcom @virginmedia virgin media has been totally down since 28th May at 10pm. Many people in my area are affected. The potential fix date has been moved forward several times. The latest is 1st June at 12. They haven't given any explanation and their Whatsapp is suspended. Help!

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 6 minutes ago

  @virginmedia our internet, tv and phone are down AGAIN. I will inbox you

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 6 minutes ago

  @jen_moxon Their Customer Service, the word ‘service’ doing a lot heavy lifting here, is the worse. They randomly cancelled my DD without notice then bill me for late payment… @virginmedia Nice broadband, sh*t service, will go back to BT at renewal time.

• 
  Juss33 (@Justine_Sains) reported 7 minutes ago

  @virginmedia can you check service in NE28 please and fix times. Internet and television.

• 
  John (@Johnm7fr) reported 8 minutes ago

  @OliverGMcManus @virginmedia I had them at my mothers when I lived there. ******* useless. Got my own house and the previous tenants had Toob so it was all set up just had to make an account with them. Haven’t had a single issue. £25 a month and the speeds are great as well

• 
  JCC SOUTH (@JccSouth) reported 13 minutes ago

  @rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.

• 
  Steven Jackson (@StevieJ____) reported 14 minutes ago

  @OliverGMcManus @virginmedia Why did you not just log a formal complaint then go to the ombudsman when they say they won't let you leave without paying the fees? The ombudsman would clearly side with you and you probably would have already been with a new provider by now

• 
  Sam Tilston (@samtilston) reported 16 minutes ago

  This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.