Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Brentford, Hounslow, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Mitcham, Merton, and Ashford.

City	Problem Type	Report Time
Hammersmith	Internet	34 minutes ago
Croydon	Internet	14 hours ago
Hammersmith	Total Blackout	16 hours ago
Croydon	Internet	16 hours ago
Brentford	Internet	19 hours ago
Hammersmith	Internet	21 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Jessica Carmody (@JessicaCarmodyV) reported 49 seconds ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Francesco Marchet (@MarchetF) reported 2 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 7 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 10 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 14 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 18 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Jeff Brown (@fadermonkeyking) reported 21 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  DJ MRT (@DJMRT) reported 21 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ravinder Judge (@judge_ravinder) reported 29 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  John lumb (@Johnlumb67) reported 29 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 30 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  SusannJerry (@MrsJerryTweets) reported 36 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Philip 🦅 (@Phil_Swallow) reported 38 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 45 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Craig Freeman (@craigdfreeman) reported 49 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Patrick Smith (@P4TTL) reported 53 minutes ago from Chertsey, England

  @virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.

• 
  Trevor Graham (@MrTG_Tweets) reported 54 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 54 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 58 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GlenEagle. Better society now for disabled. (@BurnheadMax) reported 6 minutes ago

  @virginmedia The fact you've taken money when you shouldn't have and then wonder why your bill wasn't paid is called 'basic business'. If you compound your error by not allowing people to sign in, chances of resolution diminish. It's not rocket science.

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 11 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and it took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  outondet (@outondet) reported 13 minutes ago

  @virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.

• 
  M U (@Shef1212) reported 13 minutes ago

  @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.

• 
  ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported 15 minutes ago

  @virginmedia @misselledee Do you think that no service might mean the Internet page might not be available

• 
  caitlin ¹ (@caitlinemrose4) reported 16 minutes ago

  i have the worst internet on planet earth man let this be your warning to never pay for virgin media

• 
  Patrick McNamara (@PaddyMc_06) reported 16 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  Quinn 😈 (@pressqforquinn) reported 21 minutes ago

  Virgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Walthamstow Life (@WalthamstowLife) reported 24 minutes ago

  @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!