Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Brentford, Hounslow, Wandsworth, Ashtead, Tadworth, Redhill, Kingston upon Thames, Caterham, Walton-on-Thames, Leatherhead, Mitcham, Merton, and Ashford.

City	Problem Type	Report Time
Croydon	Internet	1 hour ago
Hammersmith	Total Blackout	3 hours ago
Croydon	Internet	3 hours ago
Brentford	Internet	6 hours ago
Hammersmith	Internet	8 hours ago
Croydon	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 3 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  Trevor Graham (@MrTG_Tweets) reported 3 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  mara penzo (@magma62) reported 6 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 11 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Philip 🦅 (@Phil_Swallow) reported 11 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Kwame Gyamfi (@Kwame916) reported 13 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 16 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 17 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 22 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 24 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 27 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Stephen Champion (@Champs707007) reported 28 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Mike Fuller (@ninepine) reported 41 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 41 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  SusannJerry (@MrsJerryTweets) reported 43 minutes ago from Hounslow, England

  @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

• 
  Mrs R (@KateRenton) reported 45 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Jeff Brown (@fadermonkeyking) reported 50 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 52 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 57 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 59 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cububo (@pokerchamp_Cbbo) reported 5 minutes ago

  @koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵‍💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀

• 
  Phil (@philbreadin) reported 7 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 11 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 12 minutes ago

  @virginmedia just trying to cancel an engineer appointment by phone. The amount of questions I am being asked to verify it’s me is absolutely ridiculous. They are wanting information that I will have to look up on my computer which is not to hand, so unfortunately they will have to turn up at my house and I will have to tell them they are not needed and I will tell them why.

• 
  Highflier_100 (@highflier_100) reported 12 minutes ago

  @virginmedia who can I talk to about the poor service you provide to your broadband customers? My contract ends in a month and I can’t wait to get rid!

• 
  Clinton (@clintontayls) reported 14 minutes ago

  @virginmedia very unhappy with our tv service that hasn’t worked properly for 2 weeks despite a replacement box🤬😥…..not easy to phone you either!!

• 
  Thomas White (@DebisGarcia) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Heinz Beanz (@Delveyboy) reported 15 minutes ago

  @virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract

• 
  Ricky Butcher (@rickybutcher_) reported 15 minutes ago

  @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

• 
  YvonneOrchard (@Gejosmum) reported 19 minutes ago

  @MJW_F1 @Channel4 @virginmedia Same with sky this past weekend, it could be a channel four issue.