Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Croydon, Epsom, Hounslow, West Molesey, Kingston upon Thames, Mitcham, Reigate, Redhill, Brentford, Wandsworth, Dorking, Addlestone, and Richmond.

City	Problem Type	Report Time
Hammersmith	TV	16 hours ago
Walton-on-Thames	Internet	17 hours ago
Hammersmith	Internet	23 hours ago
Croydon	TV	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 2 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 9 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 15 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Andrew Wood (@andrewlwood) reported 16 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Deano (@Deano1969) reported 19 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Philip 🦅 (@Phil_Swallow) reported 21 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Ravinder Judge (@judge_ravinder) reported 23 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  J (@not_on_fire) reported 26 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 29 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Geoff Rogers (@GeoffRogersEU) reported 30 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Jacqson (@JacquelineCabl9) reported 30 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Jeff Brown (@fadermonkeyking) reported 39 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Kwame Gyamfi (@Kwame916) reported 46 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Tinders (@safctinders) reported 47 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Justin Moore (@jm1967uk) reported 49 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Craig Freeman (@craigdfreeman) reported 55 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Jeff Brown (@fadermonkeyking) reported 56 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Urban Edge Capital (@UrbanEdgeCapit1) reported 58 minutes ago from Brentford, England

  @virginmedia Can you please fix the broadband in the NW9 0TE area. Its been 5 days already. 😪

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 60 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Poole (@nrpoole) reported 5 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  James Robertson (@JameskRobbo) reported 6 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Kari 💋🤍 (@KariJaexo) reported 8 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 9 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  mark teasel💙💙💙 (@Mteasel67) reported 10 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Tanisha Smith (@Tanisha_Molly) reported 10 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  Gloucester Glass (@gloucesterglass) reported 15 minutes ago

  @virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.

• 
  Kate (@oftenFrazzled) reported 21 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  Stephen B (@StephenB9fle) reported 22 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  Philip Griffin (@PhilipGrif54755) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies