Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hounslow, Kingston upon Thames, Croydon, Walton-on-Thames, Redhill, Tadworth, Purley, Feltham, Brentford, Wandsworth, Caterham, Addlestone, Mitcham, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Hammersmith	Internet	3 hours ago
Hammersmith	Total Blackout	3 hours ago
Hammersmith	Wi-fi	4 hours ago
Hammersmith	Internet	4 hours ago
Hounslow	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Stuart the Copywriter (@StuartTarn) reported 2 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Kwame Gyamfi (@Kwame916) reported 2 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 11 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Beth (@bethcanadian) reported 12 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Charbster (@charbster) reported 19 minutes ago from Wandsworth, England

  @virginmedia do you have website issues? Chat function not responding.

• 
  Rana Rahman (@ranaraptor) reported 19 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Befitat50 (@befitat50) reported 19 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 21 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Shaun (@Shaun1799) reported 24 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  ☆ Liezel ☆ (@liezel_t) reported 27 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Kwame Gyamfi (@Kwame916) reported 31 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 34 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Jeff Brown (@fadermonkeyking) reported 40 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

• 
  John lumb (@Johnlumb67) reported 48 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  peter james wigley (@pjwigley) reported 49 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Mike Fuller (@ninepine) reported 49 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 50 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Jacqson (@JacquelineCabl9) reported 57 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Ravinder Judge (@judge_ravinder) reported 59 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 60 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 5 minutes ago

  @CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.

• 
  Wingssherpa (@WingsSherpa) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Michelle Beckett (@MichelleBeckett) reported 7 minutes ago

  @virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?

• 
  Kilsally Redux (@Kilsally_Redux) reported 9 minutes ago

  Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

• 
  control alt de ligt (@JohnnyHynes2) reported 13 minutes ago

  @virginmedia Not working cheers mate go on off for no reason before the big game

• 
  C Rouchelle 🇪🇺 (@Rouchelle_C) reported 15 minutes ago

  I've been a virgin media customer for a couple of days and already had terrible customer service lol

• 
  Dr Elaine Rust (@elainerust) reported 16 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 17 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  Leslie B (@sabele26) reported 20 minutes ago

  @MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, we’d phone, they’d say it was now cancelled - another bill. We gave up when the house was sold.

• 
  citizen_first (@citizen_first25) reported 21 minutes ago

  @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed