Virgin Media Outage Report in Epsom, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Leatherhead, Guildford, Croydon, Southwark, Woking, Richmond, Kingston upon Thames, Streatham, Hounslow, Wandsworth, Greater London, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sham Q
(@ShamQ_) reported
@virginmedia customer service is absolutely horrendous. one thing having to wait for hours to try and get through to someone but then having an order manager who never replies or won’t call me despite asking him numerous times. I’m a new customer too. Ridiculous
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Sylar
(@SylarMagic) reported
@virginmedia I tried using your automated system and it doesn’t recognise my password. I changed it and it’s still not recognised. I’ve been paying for a service I don’t use for a month now, please help
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Fiona Kelly
(@fidoll) reported
@virginmedia try to cancel our contract, after being on hold to the cancellations dept for 40 minutes, we just get cut off. This is not good enough, we are loyal customers leaving because you have increased our bill by £14 a month! Disgrace
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Kirst 😗
(@kirstytwiner) reported
@virginmedia we’ve been having intermittent connection on our broadband for over a week now. Tried all suggestions on your website, tests and restarts etc. and can’t solve the problem. How do we get an engineer to come and look? Your website sends us round in circles...
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Georgina
(@georgina_jgr) reported
@cropperthebrit @virginmedia I’m so annoyed cropper @virginmedia keep lying when they’re going to fix this and it’s ******* with my GROWTH and my followers are really hating virgin media. I’m fed up with the no internet and the ******* lies they’re throwing at me
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Shane Rorbach 🐍🦁🏴🇬🇧
(@sjrcorns) reported
@virginmobile @virginmedia Got hardly any mobile signal is there any work going on the the ST6 area, calls keep dropping out.
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Dr Mary Henes
(@mary_e_f) reported
@virginmedia been waiting on your online chat for 3 days, been on hold to your customer services for 75mins and counting this morning - if you don’t have the capacity to speak with customers you shouldn’t be signing up new ones. I signed up 6 days ago and want to leave already.
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia the service status page says there is no issue
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DCC
(@DCC073) reported
@virginmedia It still doesn't solve the problem that our broadband is half the speed we are paying for!
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Benjamin Cohen
(@benjamincohen) reported
@virginmedia I phoned and it said that there is ongoing problems in the NW5 area and you don’t know how long it will take to fix. Why doesn’t your website say this? How am I supposed to register for compensation?