Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Chertsey, Wandsworth, Hounslow, Sutton, Mitcham, Isleworth, Redhill, Brentford, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, and Purley.

City	Problem Type	Report Time
Croydon	Internet	14 hours ago
Croydon	Total Blackout	2 days ago
Hammersmith	TV	2 days ago
Chertsey	Internet	2 days ago
Wandsworth	Internet	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 5 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Will Jennings (@willjennings80) reported 5 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 7 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 8 minutes ago from Hounslow, England

  @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 10 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Shasa Colson (@THE_COLSON) reported 14 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Tinders (@safctinders) reported 14 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  R. Aaron (@aaronuart) reported 18 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 19 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Deano (@Deano1969) reported 24 minutes ago from Wandsworth, England

  @virginmedia So. Would you like me to provide details of the complaint? My reference number maybe? Somewhere to direct message? Or do I just waste a huge amount of time hanging on the line to get back to where I started?

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 34 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 34 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Stephen Champion (@Champs707007) reported 36 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Marco Olevano, CFA (@MarcoOlevano) reported 44 minutes ago from Hounslow, England

  @virginmedia good evening, been battling with intermittent connectivity issues on your fibre broadband last 2 months. Have called your technical team before who just make you do the old school reboot which hasn't helped. Not quite sure why i am paying for a service not working

• 
  Ravinder Judge (@judge_ravinder) reported 45 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Nada Tharanee (@ntharanee) reported 48 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Francesco Marchet (@MarchetF) reported 49 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Mike Fuller (@ninepine) reported 50 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Jenny (@jennymelmo) reported 55 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 60 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Horatio Bullwinkle (@harryvek) reported 9 minutes ago

  @virginmedia Why do your customer services call me every day when I've told them I'm not interested in taking any more services than I already have. Just today I took a call and told them to stop calling me, no one answered on the other side and then just hung up, how rude !!!.

• 
  Success W Lewis (@SuccessWLewis1) reported 10 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  “No Comment” 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheDjOfChoice) reported 12 minutes ago

  @AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?

• 
  Barry Stevens (@BarryStevens75) reported 16 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  itsu (@itsuu___) reported 19 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  Fleebee (@imfleebee) reported 21 minutes ago

  @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

• 
  Alan Roberts (@AlanRob68902430) reported 24 minutes ago

  @virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.

• 
  Elaine McIntyre (@Elycat) reported 24 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down

• 
  mr b (@uxbridgeblade) reported 25 minutes ago

  @virginmedia You keep moving the fix day by day,trying to run a business from home ,your service is not reliable at all

• 
  M (@s1hell) reported 26 minutes ago

  @trapdoor456 @virginmedia Virgin tried to charge me £240 to cancel my dads service after he DIED, they are s bunch of shysters!