Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Warlingham, Wandsworth, Thornton Heath, Purley, Hounslow, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, and Sutton.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Croydon	Wi-fi	12 hours ago
Warlingham	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Croydon	Wi-fi	3 days ago
Croydon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 45 seconds ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 2 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Stephen Champion (@Champs707007) reported 6 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Baltazarka (@MiaZagica) reported 7 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Stuart the Copywriter (@StuartTarn) reported 7 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  J (@not_on_fire) reported 9 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Kwame Gyamfi (@Kwame916) reported 18 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  Rana Rahman (@ranaraptor) reported 21 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Mike Fuller (@ninepine) reported 23 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 26 minutes ago from West Molesey, England

  @virginmedia My problem is that the fix time is 24 hours! That’s really not ok

• 
  Mike Fuller (@ninepine) reported 33 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Kerry Vaughan (@Boubs1985) reported 43 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Ravinder Judge (@judge_ravinder) reported 48 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 49 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Jeff Brown (@fadermonkeyking) reported 51 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  Shaun (@Shaun1799) reported 52 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Staffora (@staffora) reported 55 minutes ago from Kingston upon Thames, England

  @virginmedia is there an known outage in KT2 area? Have no broadband or TV.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 55 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 59 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Rana Rahman (@ranaraptor) reported 59 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johan cruft (@rjbjmb) reported 2 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?

• 
  Teds (@Tedtalks13) reported 3 minutes ago

  @CompaniesHouse adam crozier of Bt is now in experian as ceo; what the hell is going on Not one of these logos directors or legals would talk me Ovo Sse Eon BG Ee Bt “Enterprise cars did with their legal “ Gregory able before 2014… Edf legal counsel did before 2016 Virgin media didn’t especially the ceo peter peter was to busy apparently so was Josh bayliss “I’m Lower management level” Collers ip fraud Mathy squires fraud Shakespears on the house for “paying the court costs “ “do one you didn’t cap any costs idiots desist —- they desisted” Enoch evans in cross chats with shady shits pockets in security. of leopard print flop of faded design of the iron being ****. Now we have the issue of who closed one or two of my cases when my signatures been traced and the pencil and pen aabuse visual of a retard that’s a criminal offence. and no discussion of agreement either I don’t do deals with bullshitting ******* *****

• 
  Sammy Mcfarlane (@SammyMcfarlane1) reported 5 minutes ago

  @virginmedia @alexand979677 BTW, it is an absolute farce that o can’t sign in to check my bills unless I get another email address that isn’t a virgin one. Who thought that one out?

• 
  Jambo (@The_real_Jambo_) reported 7 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  Kevin (@1kevin010) reported 9 minutes ago

  @virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please

• 
  Dazzlar (@Happyowl365) reported 10 minutes ago

  @virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡

• 
  Meersham (@Schmuley_Schlo) reported 14 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  ravnsnakeeyes (@deltaforever428) reported 14 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  RyanCartier (@RyanCartiers) reported 18 minutes ago

  @virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?

• 
  Virgin Media News (@VirginMediaNews) reported 18 minutes ago

  M9 CRASH: What we know so far, as several feared dead and four hospitalised, including a child. The incident, involving a car going in the wrong direction, happened at around 3am this morning on the M9 northbound, between Junction 3 (Athy/Moone) and Junction 4 (Castledermot), Co Kildare. More on Virgin Media PLAY #VMNews