Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Dorking, Hammersmith, Hounslow, Croydon, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, Wandsworth, Sutton, Mitcham, Isleworth, and Caterham.

City	Problem Type	Report Time
Dorking	Internet	5 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Internet	1 day ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  R. Aaron (@aaronuart) reported 3 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  mara penzo (@magma62) reported 7 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 8 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 10 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Shaun (@Shaun1799) reported 18 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Mrs R (@KateRenton) reported 18 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Rana Rahman (@ranaraptor) reported 21 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  John lumb (@Johnlumb67) reported 30 minutes ago from Richmond, England

  @virginmedia Thanks do you have a number that will A: Answer the call B: Answer within 1 week. C: Actually understand my problem. I have had bad experiences on the phone with VM

• 
  Robert Hallam (@Robertfhallam) reported 31 minutes ago from Spelthorne District, England

  @virginmedia why oh why everytime I want to watch footie on Sky sports Red button it never ever works!!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 33 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Geoff Rogers (@GeoffRogersEU) reported 35 minutes ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  DJ MRT (@DJMRT) reported 42 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 47 minutes ago from West Molesey, England

  @hopestevep @virginmedia Same! Service getting worse and worse and customer service appalling!!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 49 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Raynes Park Lib Dems (@RPLibDems) reported 50 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Rana Rahman (@ranaraptor) reported 56 minutes ago from Wandsworth, England

  @virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown

• 
  Andrew Wood (@andrewlwood) reported 57 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Francesco Marchet (@MarchetF) reported 57 minutes ago from Brentford, England

  @virginmedia how do I get in contact with you? My appointments have been cancelled twice now. Such a poor service!

• 
  Jacqson (@JacquelineCabl9) reported 57 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Justin Moore (@jm1967uk) reported 59 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Martin (@Ryhope_Wood) reported 7 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  walter dickson (@happy_cruiser) reported 9 minutes ago

  @Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it

• 
  paul d (@pauldewolfe) reported 10 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Sam Sheehan (@SamanthaJane_H) reported 14 minutes ago

  @virginmedia I did direct message 4 days ago, nobody read or replied. I’ll recap- 2 weeks no service, five engineers sent to diagnose the same problem multiple times, no fix. Complaints team open and close complaints immediately with no resolution. Fix not due for at least another week.

• 
  Brown (@BrownyanYK) reported 19 minutes ago

  @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

• 
  Teds (@Tedtalks13) reported 24 minutes ago

  @SecGenNATO in these @s that aren’t to be declared in another function. 1. What date did that energy firm sign a declaration that has specific requirements to be a NATO partner 2. What date did the cpr 7 become crown stamped sealed. 3. What dates did the directors change in uk versus eu main AGM board I have a list of merger acquisitions across uk in the pensions, insurances (including my business insurance tapped up of falcon yet the banking direct into HCC international that remained in place all through partial legal drafting while the initial public sector money was positioned for the demo of my software prototype The banks tsb no reason in their divorce with Lloyd’s; Lloyd’s business 2017 not notifying closure of account; of three partnership managers inside the bank of three different companies; my start up handed defined beyond the “risk assessment of the innovation. Partnering to further develop on the point of rejecting 100k of additional public sector money” (I rejected with ******* good reason) 2017/2018 there was a positioning error and error transfer of Lower court into not civil was positioned for intellectual court. 2018 had discussion re moving the asset of the house I rented (that had first entry in March 2015 while I was in cork for three days and my tsb banking removed off my desk in how I visually place materials in what is suppose to of been a secure save private letting). My dog was safe that short period as it was with a female and her dog. IN THAT period I was in business courts Northampton on written using Supreme Court high seat colour and symbols on documents; more than 13 case numbers (while others thought I was in some kind of gym bet! Get a life idiots) In that period I had also processed beyond the origin start of the system restructure; before I changed from virgin media WiFi domestic to ee business broadband; The click on inotes of the demo was clicked on the iPhone 6 that became a dispute in the old bullring of apple upstairs and VM downstairs where I asked for them to collect the phone after apple technical stated the cloud photos had been breached; (deleting the beginning of my work and my personal pictures of my not a pet.) apple Provided myself a new phone based on that. I then purchased an iPhone OFF AMAZON; where the ip of that and serial is on the box. these boxes and phones have gone missing however the iCloud records all that;; including the signalling through VM platforms (that lease from Bt ) ee platforms ( that became owned byBT and not a matter of bribery to use “all claims) and then the BT business that I kept running post eviction for the reason of security before they developed after many emails And calls from me (sound headset ) the vulnerable protection function they have developed. In these is another service level agreements that’s appearing in text words in NhS and charity banners. I recieved an email recent from NatWest claiming on the 1st of October 2026 to the October of 2025 that they can close an account if they choose fo no reason; Within these dates is Covid two credit ref agencies and three brokerage platforms Pre being procured into the comp house and dwp integration of proof and verifications. In all this period there is no social life, yet a lot of documents wrote and attachments in emails. I am aware that in uk some platforms that claim to contact manage can clone a companies email or persons and respond while the origin never receives the origin; I am being beyond mentally abused over the efficiency in the reason of enhanced . I have a legal right to be recompensed to live in a hotel be near my doctors and do small amounts that become and can become global work tasks What’s the issue; as the local aspect caused damages for everyone a small handle of people

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 25 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Dadaldo (@HRH_Duke_of_Url) reported 26 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  johntleberry (@hassinator) reported 26 minutes ago

  love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

• 
  Iestyn T Davies (@iestyntdavies) reported 27 minutes ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?