Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Laleham, Croydon, Hammersmith, Hounslow, Redhill, Mitcham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Wandsworth, Ashtead, Tadworth, Kingston upon Thames, and Caterham.

City	Problem Type	Report Time
Leatherhead	Internet	7 minutes ago
Croydon	Wi-fi	16 hours ago
Hammersmith	Internet	21 hours ago
Croydon	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Geoff Rogers (@GeoffRogersEU) reported 1 minute ago from Hersham, England

  @virginmedia @FeelitWorking I think the OP is airing his frustration at the fact that he has to ask for discount at the end of the contract. VM does not do this with its business customers (I know as a former very satisfied business customer) so why should it apply to consumers? To be fair, Sky, BT, Talk…

• 
  Kwame Gyamfi (@Kwame916) reported 3 minutes ago from Wandsworth, England

  Virgin Media - you've started with your poor connection bollocks again? It's been a good few month. You were doing well. #VirginMedia #SW11

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 7 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  Ravinder Judge (@judge_ravinder) reported 11 minutes ago from Hounslow, England

  @virginmedia surprise surprise once again the connection is lost between the hub and box, only lasted a day. There are no words for the service you are providing and lack of resolution

• 
  Mike Fuller (@ninepine) reported 12 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 14 minutes ago from Spelthorne District, England

  @virginmedia I have been a customer for over 10 years,left for 7 days now with out broadband & home phone. I am being push from pillar to post with reasons.A engineer was meant to be with me from 4pm onwards to now be told no one can come. Shocking service / long term customer.😡

• 
  Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported 14 minutes ago from Spelthorne District, England

  @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 15 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 18 minutes ago from Richmond, England

  @virginmedia Still down! Not sure what I'm paying for at this point

• 
  Stuart the Copywriter (@StuartTarn) reported 19 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Philip 🦅 (@Phil_Swallow) reported 21 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  J (@not_on_fire) reported 28 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Baz, Wacky worm! (@mobiusb2) reported 35 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  simone clark (@iglu_sim) reported 36 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Stephen Champion (@Champs707007) reported 40 minutes ago from Wandsworth, England

  Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 43 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 45 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Mike Fuller (@ninepine) reported 45 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 53 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Jeff Brown (@fadermonkeyking) reported 60 minutes ago from Richmond, England

  @virginmedia I’m trying to cancel an engineer appt next week. Followed online instructions but only option I get is to re-book for a different time. No option to cancel. And I don’t have time to wait for a response from you if I phone! Help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John James (@_kimosabe_) reported 3 minutes ago

  @virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free

• 
  Jules (@HaggisJuli93452) reported 4 minutes ago

  @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 4 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Jobert Evans (@JobertEvans11) reported 5 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English

• 
  DT (@DanTaylor86) reported 9 minutes ago

  @virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom

• 
  Calvin Isaac (@Ca1vin1saac) reported 10 minutes ago

  Hi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!

• 
  Jacqson (@JacquelineCabl9) reported 10 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Jamie Pinner (@JamiePinner) reported 11 minutes ago

  @entrustTMF @virginmedia Mine too. Was super slow and now when turn on and off just flashes green. That similar? I’m in London

• 
  Adrian Jones (@AdrianTJones) reported 12 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 15 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.