Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Walton-on-Thames, Kingston upon Thames, Croydon, Hounslow, Redhill, Tadworth, Purley, Feltham, Brentford, Wandsworth, Caterham, Addlestone, Mitcham, and Carshalton.

City	Problem Type	Report Time
Hammersmith	E-mail	7 hours ago
Hammersmith	Internet	8 hours ago
Walton-on-Thames	Internet	11 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Internet	19 hours ago
Hammersmith	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  traymca 💙 (@traymca) reported 8 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Mike Fuller (@ninepine) reported 8 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Ravinder Judge (@judge_ravinder) reported 13 minutes ago from Hounslow, England

  @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 19 minutes ago from Hounslow, England

  @virginmedia Will it be a quick fix?

• 
  Stephen Champion (@Champs707007) reported 24 minutes ago from Wandsworth, England

  @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 28 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Jack Robinson (@JackEORobinson) reported 31 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 32 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  DJ MRT (@DJMRT) reported 36 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 36 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 37 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Nada Tharanee (@ntharanee) reported 39 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 39 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Trevor Graham (@MrTG_Tweets) reported 42 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Rana Rahman (@ranaraptor) reported 46 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 49 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  mara penzo (@magma62) reported 56 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  Craig Freeman (@craigdfreeman) reported 57 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Rana Rahman (@ranaraptor) reported 58 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 58 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky (@CityVicks) reported 10 minutes ago

  @virginmedia my internet keeps cutting out. And has just gone again. It’s the 4th time this week, and it wipes out all my smart devices. What is going on? It’s unacceptable how poor this service is

• 
  PDogTricks (@PDogTricks) reported 13 minutes ago

  @ClientsSupTech @missLucy127 Be careful. X is awash with accounts claiming to represent big companies. Only a profile pic given, no website quoted. DM supposedly to identify a customer may in fact be phishing for personal details. If @virginmedia cared they would report such accounts, get them closed down.

• 
  james mcgarry (@2124Jim) reported 14 minutes ago

  @virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.

• 
  K I Y A 🍉❤️ (@foolforyouu) reported 15 minutes ago

  @virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again

• 
  Adam Luxon (@adam_luxon) reported 17 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  𝔹𝕠𝕓-𝕓𝕒𝕔𝕜𝕒𝕓𝕚𝕝𝕚𝕥𝕪 ⚒ 🫧 (@Bob_backability) reported 19 minutes ago

  @virginmedia why can't you sync your transmission with the terrestrial or Sky service because my neighbour is ruining these games for me. He screams like a banshee on heat 40 seconds "before" we score. #NORENG

• 
  Flossie Smith (@LostPigeonPost) reported 20 minutes ago

  @Stsantek @virginmedia I can’t wait to leave Virgin but my husband can’t face the thought of having to ditch his Blue Yonder email address. It took me a week to switch mine and I will never say another good eord about Virgin again. It’s beyond hideous.

• 
  Dave parks (@daveparkstaz) reported 24 minutes ago

  Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

• 
  Vicky (@CityVicks) reported 25 minutes ago

  @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!

• 
  nico 🏁 (@bombdiggy__) reported 27 minutes ago

  @theashrb They all read of a script. If Customer wants A then take this step to see if you can offer them B instead. I hate O2/virgin media