Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Croydon, Redhill, Wandsworth, Mitcham, Leatherhead, Laleham, Weybridge, Brentford, Walton-on-Thames, Addlestone, Ashtead, and Tadworth.

City	Problem Type	Report Time
Hammersmith	Internet	3 hours ago
Richmond	Internet	3 hours ago
Hounslow	Total Blackout	3 hours ago
Hammersmith	Total Blackout	4 hours ago
Hammersmith	E-mail	9 hours ago
Croydon	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  SusannJerry (@MrsJerryTweets) reported 2 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Nada Tharanee (@ntharanee) reported 5 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Tinders (@safctinders) reported 14 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Stephen Champion (@Champs707007) reported 21 minutes ago from Wandsworth, England

  Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 22 minutes ago from West Molesey, England

  @virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?

• 
  R. Aaron (@aaronuart) reported 23 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 25 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 30 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  simone clark (@iglu_sim) reported 31 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Jeff Brown (@fadermonkeyking) reported 32 minutes ago from Richmond, England

  @virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 34 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Beth (@bethcanadian) reported 35 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Andrew Wood (@andrewlwood) reported 45 minutes ago from Hounslow, England

  @virginmedia This problem is still here; internet has been sporadic all day, dropping out for several minutes at a time. You are not reporting any issues on your coverage tracker however.

• 
  Craig Freeman (@craigdfreeman) reported 45 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Mrs R (@KateRenton) reported 47 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  DJ MRT (@DJMRT) reported 49 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 53 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 54 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  itsnotOK (@itsnotO56763609) reported 57 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 57 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 5 minutes ago

  @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

• 
  Accessible Waterways Association CIC (@accesswaterways) reported 5 minutes ago

  @NicolaG01 @virginmedia My experience of Virgin has always been they suffer from technical issues. Many is the time in the past I have called them, they have told me to do things at my end which I know will achieve nothing... and then it magically works!

• 
  Mike B (@BonesE78) reported 6 minutes ago

  Im sick to death of @virginmedia and their **** service!!! How do I cancel?

• 
  Rob Sharman ⭐️⭐️ (@sharman_robert) reported 7 minutes ago

  @virginmedia appalling customer service, you either speak to a bot or a moron on a messaging service…they still haven’t fixed any of my issues I’m done at this point

• 
  Tre (@Liafreytre) reported 9 minutes ago

  @AndrewW12290183 @virginmedia They never send them. Still have old crap of theirs from years ago.

• 
  Amy Heppingstall (@AmyHeppi) reported 12 minutes ago

  @virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??

• 
  Teddy (@ChokeLever) reported 13 minutes ago

  @giffgaff Tbh I didn’t chose @virginmedia because their reviews are poor. I should’ve known better as it was still their engineer who failed to show up. #Frustrating, but for #giffgaff not to have any means of rectifying the issue is unacceptable. I am being penalised as a result.

• 
  Amy Heppingstall (@AmyHeppi) reported 13 minutes ago

  @virginmedia absolutely terrible wifi this afternoon this is not the service I’m paying for !!! Really fed up of this

• 
  SJL (@lambypies) reported 19 minutes ago

  @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

• 
  Jambo (@The_real_Jambo_) reported 22 minutes ago

  @virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?