Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Walton-on-Thames, Kingston upon Thames, Mitcham, Hounslow, Reigate, Redhill, Brentford, Wandsworth, Dorking, Addlestone, Richmond, Ashtead, and Epsom.

City	Problem Type	Report Time
Croydon	Wi-fi	4 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	1 day ago
Croydon	Internet	1 day ago
Hammersmith	E-mail	1 day ago
Walton-on-Thames	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Nada Tharanee (@ntharanee) reported 5 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  DJ MRT (@DJMRT) reported 5 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Ravinder Judge (@judge_ravinder) reported 6 minutes ago from Hounslow, England

  @virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.

• 
  Craig Freeman (@craigdfreeman) reported 6 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 8 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Befitat50 (@befitat50) reported 11 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Ravinder Judge (@judge_ravinder) reported 16 minutes ago from Hounslow, England

  @virginmedia once again there is no connection between our box and the hub after a couple of days with no problems. Also why did the engineer I had booked for Thursday morning not turn up? 😡

• 
  Joana (@JoanaLoGomes) reported 21 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Nick Tippett (@nicktippett) reported 25 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 31 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 37 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Nick Tippett (@nicktippett) reported 40 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Kwame Gyamfi (@Kwame916) reported 41 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 42 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Kerry Vaughan (@Boubs1985) reported 46 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Nada Tharanee (@ntharanee) reported 48 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 49 minutes ago from West Molesey, England

  @AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman

• 
  Beth (@bethcanadian) reported 51 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Mrs R (@KateRenton) reported 58 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Befitat50 (@befitat50) reported 59 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RM (@R_M_Bargains) reported 5 minutes ago

  @TheiKevin What I don't get is why the @virginmedia iPlayer app hasn't got the UHD streams only the TVs slow built in app

• 
  Edward Hamilton (@epwhamilton) reported 5 minutes ago

  @virginmedia I'm aware that that's what it shows, however one of your agents has told me that there is a network issue and no information is being communicated nor is it being acknowledged on the website. To say it is my equipment is disingenuous

• 
  chesser (@chesserlufc) reported 9 minutes ago

  @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

• 
  LP (@____LP____) reported 10 minutes ago

  Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

• 
  Andy T (@andrewtalbot72) reported 12 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

• 
  Darren Coomer (@coomerdarren) reported 14 minutes ago

  @virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.

• 
  ARYA (@lfcaryaa) reported 16 minutes ago

  An utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby

• 
  Dave O’ Connor (@piercepower222) reported 23 minutes ago

  @gblondon1 @skytv @virginmedia Then you’re in for a disappointment. VM are absolutely the most awful service provider I ever had to deal with. Hard to escape their clutches when signed up. Still smile when eventually terminated the contract after hours on the phone. No online option to do so.

• 
  Hind (@Han__1D) reported 23 minutes ago

  @virginmedia is there an outage in NE1?

• 
  Qwerty (@jimjam1234567) reported 24 minutes ago

  @gblondon1 @skytv Asked Virgin Media what options do I have for having their TV service in different parts of the house without running cables through my home...they offered me a firestick!