Virgin Media Outage Report in Epsom, Surrey, England
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The latest reports from users having issues in Epsom come from postal codes KT19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Epsom, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, Wandsworth, Kingston upon Thames, Croydon, Hounslow, Guildford, City of Westminster, Kensington, Sutton, Greater London, Merton, Ashtead and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Ashtead |
Internet | |
| Southwark |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Marina Sharma
(@marinaGraham7) reported
from
Hounslow, England
@virginmedia Unfortunately none of what you have posted in the link applies as technically I have not list any service just can’t watch it in the room in which I wanted it to be. Should’ve just cancelled my contracts and gone to sky #Professional
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Riccardo Servini
(@RicBebop) reported
from
Lambeth, England
@mrbonturcode @virginmedia That whole entire service is bullshit.
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Bronte Jackson
(@bronte_jackson1) reported
from
Lambeth, England
finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Just Gill
(@Formally_Gill) reported
@virginmedia why is Prime not working?
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Kevin
(@inmonopinion) reported
@virginmedia @virginmedia don’t you have to warn people if you’re taking away their email address!! YOU DIDN’T…FACT!! You play the rules to suit your lying, blackmailing, lying purposes. Dreadful customer service, no interest in your customers happiness, just 💷 #VirginMedia PEOPLE BE WARNED
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Mr JJ
(@1964gooner) reported
@jamesash89 @JeffBezos Least you’ve managed to get a picture, more than I’ve managed to get via @virginmedia who are crap
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𝕶 𝕬 𝕼𝖚𝖗𝖊𝖘𝖍𝖎
(@kaqureshi) reported
@virginmedia it is showing problems in my area and resolution time by 1:30am on 1st Dec. my hub has green blinking handshake lights and inside my hub showing "Access Denied" error.
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maria cougan
(@mariac919) reported
@virginmedia what rubbish service tv picture has been bad for weeks phoned up multiple times and been told we will get a call back 2 day later nothing 😡😡😡
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Didsbury/northenden
(@northendendust) reported
@virginmedia @O2 I’m not trying to connect to your Virgin network at the airport. My chip is virgin in my phone. And you can’t even make a call. Or go online.
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Umair Akhtar
(@Ak39380645Umair) reported
@virginmedia very disappointing. I am working from home all day as I cannot access the web and internet to do my work online. Because your team were doing essential maintenance all day and still my WiFi and internet connection is down. What do you have to say?
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Ismadder
(@Ian_Loveshack) reported
@virginmedia ive lost broadband and tv im in sw198hb can you help
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Jamie Noguchi, He/Him, #BlackLivesMatter ✊
(@angryzenmaster) reported
@TheCryptarch @virginmedia ******* hell! Can you get a refund or something? Or is it like over here where they just kinda say, **** you pay anyway
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Michael Gray 💙
(@MJGray1963) reported
from
Newcastle upon Tyne, England
@virginmedia There is no webmail to log on says try later - for 5 weeks Absolute shocking service