Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Warlingham, Wandsworth, Thornton Heath, Purley, Hounslow, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, Brentford, Chertsey, and Sutton.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Croydon	Wi-fi	6 hours ago
Warlingham	Total Blackout	22 hours ago
Hammersmith	Internet	1 day ago
Croydon	Wi-fi	3 days ago
Croydon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Rana Rahman (@ranaraptor) reported 2 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  simone clark (@iglu_sim) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

• 
  Mike Fuller (@ninepine) reported 6 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Fred 🇻🇨🤌🏽 (@Hairouna92) reported 12 minutes ago from Richmond, England

  @virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please

• 
  JamesLee85 (@jameslee_1985) reported 13 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  traymca 💙 (@traymca) reported 26 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  itsnotOK (@itsnotO56763609) reported 28 minutes ago from Spelthorne District, England

  @virginmedia when are you going to return my call. Phoned customer service on Thursday, Aggie promised to call back, but still hasn't 😕

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 28 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Stuart the Copywriter (@StuartTarn) reported 32 minutes ago from Spelthorne District, England

  A combination of @OpenreachHelp‘s incompetence by cutting through the internet cable outside my house and @virginmedia no showing for an engineering visit to fix it has me having to run my business through my phone hotspot until Friday. That’s if they show up, of course.

• 
  Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported 34 minutes ago from West Molesey, England

  @virginmedia ‘Helpline’ completely useless! Just sends me a text to a link to check my service 😳 What is going on???? #VirginMedia #UnhappyCustomer #NotOk

• 
  Trevor Graham (@MrTG_Tweets) reported 35 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Will Jennings (@willjennings80) reported 36 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  peter james wigley (@pjwigley) reported 37 minutes ago from Kingston upon Thames, England

  @virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 43 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 44 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  John T Davies 💙🇺🇦💛 (@jtdavies) reported 52 minutes ago from Hounslow, England

  @realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 54 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  R. Aaron (@aaronuart) reported 57 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jeff Brown (@fadermonkeyking) reported 58 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 5 minutes ago

  @JFab208 @virginmedia 28 August according to service status

• 
  Deano (@ScottishGamer74) reported 13 minutes ago

  @saltyy_savage @virginmedia Never had any issues with BT Fibre. Yes speeds weren't the greatest but never any issues. Missus wanted faster speed, we have has so many faulty hubs, and keep losing Internet. Hope you get it fixed bud.

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @CompaniesHouse adam crozier of Bt is now in experian as ceo; what the hell is going on Not one of these logos directors or legals would talk me Ovo Sse Eon BG Ee Bt “Enterprise cars did with their legal “ Gregory able before 2014… Edf legal counsel did before 2016 Virgin media didn’t especially the ceo peter peter was to busy apparently so was Josh bayliss “I’m Lower management level” Collers ip fraud Mathy squires fraud Shakespears on the house for “paying the court costs “ “do one you didn’t cap any costs idiots desist —- they desisted” Enoch evans in cross chats with shady shits pockets in security. of leopard print flop of faded design of the iron being ****. Now we have the issue of who closed one or two of my cases when my signatures been traced and the pencil and pen aabuse visual of a retard that’s a criminal offence. and no discussion of agreement either I don’t do deals with bullshitting ******* *****

• 
  CliveR (@CliveR39) reported 16 minutes ago

  As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

• 
  Evelyn Taylor-Williams (@EvTayWill20) reported 17 minutes ago

  Dear @virginmedia WHY has my tv package and WiFi gone down? Can't even get BASIC channels #VirginMedia

• 
  Ponzi (@AiurKan) reported 18 minutes ago

  @MrSajjadengland @Starlink Had Virgin media 350mbs phones and wireless cameras kept lagging for 3 years, so often using phone data because of it Now I have 200 Mbs plan and everything is working perfect no data issue or wife complaining about , nothing is lagging , I did run a stress test and all good

• 
  ravnsnakeeyes (@deltaforever428) reported 21 minutes ago

  @Katuhstrophikz @elliviant Virgin media is bad

• 
  LYNCHY BHOY 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@GLEZGAHS_G_N_W) reported 23 minutes ago

  @virginmedia @heid_the_baw_ You ain’t sorry yer robbing bastards , existing customers get pumped silly for a shite service , and can’t even get some one to talk to in this country , just a **** mob to deal with let’s be honest

• 
  John Moore (@JohnMoo99882213) reported 24 minutes ago

  @bmstewart2004 This is exactly why I cancelled my Virgin Media subscription and moved to BT over 5 years ago. My bill went down from over £100 a month to £42 a month. When my contract is up for renewal I make contact and negotiate a deal. I am now paying £39 a month for broadband & TV package.

• 
  James Harding (@Harding85Jh) reported 24 minutes ago

  @virginmedia Again @virginmedia still hasn't fixed the problem regarding red button what a shambles