Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, Reigate, Hounslow, Redhill, Walton-on-Thames, Brentford, Wandsworth, Dorking, Addlestone, Richmond, Mitcham, Ashtead, Epsom, and Feltham.

City	Problem Type	Report Time
Croydon	Wi-fi	12 minutes ago
Hammersmith	Internet	1 hour ago
Croydon	Internet	23 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  DJ MRT (@DJMRT) reported 9 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 10 minutes ago from Spelthorne District, England

  @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

• 
  Andrew Wood (@andrewlwood) reported 12 minutes ago from Hounslow, England

  @virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 12 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  SusannJerry (@MrsJerryTweets) reported 16 minutes ago from Hounslow, England

  @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

• 
  Shasa Colson (@THE_COLSON) reported 16 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported 22 minutes ago from Kingston upon Thames, England

  @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 23 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  Mike Fuller (@ninepine) reported 23 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 31 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Rana Rahman (@ranaraptor) reported 32 minutes ago from Wandsworth, England

  @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

• 
  Jacqson (@JacquelineCabl9) reported 38 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  R. Aaron (@aaronuart) reported 41 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Raynes Park Lib Dems (@RPLibDems) reported 41 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Nick Tippett (@nicktippett) reported 46 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Nick Tippett (@nicktippett) reported 47 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Jeff Brown (@fadermonkeyking) reported 48 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 48 minutes ago from Wandsworth, England

  @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

• 
  Baltazarka (@MiaZagica) reported 51 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Rana Rahman (@ranaraptor) reported 56 minutes ago from Wandsworth, England

  @virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peps36 (@peps36) reported 5 minutes ago

  @virginmedia Someone from your support team rang me on what’s app said they would ring back in a few minutes that was 2 hrs ago ????

• 
  FordPrefect (@fp2072) reported 8 minutes ago

  @virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know

• 
  Paul Erasmus (@Paul__Erasmus) reported 9 minutes ago

  @virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.

• 
  Kerrie Reid (@MrsReidteaches) reported 10 minutes ago

  @virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?

• 
  Unsilent Minority (@wokenotagit) reported 11 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.

• 
  🐌🥤 (@Slugy__) reported 12 minutes ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  Gary Broadbent (@garyb007) reported 13 minutes ago

  @lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.

• 
  FPL Hornet (@fpl_goldenboys) reported 13 minutes ago

  @virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day

• 
  John O’Brennan (@JohnOBrennan2) reported 14 minutes ago

  @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

• 
  simon robinson (@lincs1simon) reported 19 minutes ago

  @DVDfever When my virginmedia cable gas gone down freeview is my plan b lol