Virgin Media outages and service status in Epsom, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epsom, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Sutton, Mitcham, Isleworth, Redhill, Brentford, Caterham, Kingston upon Thames, Walton-on-Thames, Tadworth, Purley, Feltham, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Croydon	Internet	9 hours ago
Hammersmith	Internet	17 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 6 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Mike Fuller (@ninepine) reported 8 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Trevor (@TRSafcw) reported 9 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Beth (@bethcanadian) reported 14 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 16 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Jacqson (@JacquelineCabl9) reported 19 minutes ago from Spelthorne District, England

  @virginmedia How do I cancel without more incurred costs and wasted time

• 
  Umar 馬 ➡️ 🇨🇭 (@UF1902) reported 22 minutes ago from Hounslow, England

  @PandemicEU @virginmedia It's been happening for weeks. All I get when I call customer service are excuses.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 30 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Trevor Graham (@MrTG_Tweets) reported 31 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 32 minutes ago from Spelthorne District, England

  @virginmedia I have done this now 7 times since 28th Nov without any Virgin service. I just called for the 8th time as I am expecting a new hub today to now be told it’s not coming today . A long list of bad customer service. I am fed up . Don’t use Virgin media as for the customer your left

• 
  Befitat50 (@befitat50) reported 34 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Joana (@JoanaLoGomes) reported 36 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Justin Moore (@jm1967uk) reported 42 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  J (@not_on_fire) reported 46 minutes ago from Epsom, England

  @virginmedia broadband not working since late last night and your website appears to be down. What’s going on?

• 
  Chris Shepherd (@shepherd_1972) reported 47 minutes ago from West Molesey, England

  @vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues

• 
  Shaun (@Shaun1799) reported 47 minutes ago from Kingston upon Thames, England

  @virginmedia having problems with my wifi would you help me out

• 
  Jacqson (@JacquelineCabl9) reported 50 minutes ago from Laleham, England

  @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

• 
  Jack Robinson (@JackEORobinson) reported 53 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Philip 🦅 (@Phil_Swallow) reported 54 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Rana Rahman (@ranaraptor) reported 59 minutes ago from Wandsworth, England

  @virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K (@Kieranbcfc2) reported 4 minutes ago

  @christyboy87 @Rugby_Scoop @virginmedia All I’ve seen on here is people thinking we’re blaming the ref. Like no we know we’re shite, but the ref also was. Wasn’t the reason we lost but we can still say he was bad.

• 
  Virgin Media News (@VirginMediaNews) reported 4 minutes ago

  The European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY

• 
  Alan Roberts (@AlanRob68902430) reported 4 minutes ago

  @virginmedia Anyone reading this I'm now being threatened with charges for not returning there router, anyone else get conned into an @O2 contract sim by virgin media fancy starting a class action via the ombudsman @O2 I've never made a single call or text yet you have debited my bank for the last 2 years

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 5 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 6 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Patrick Watson (@pwatsonmontrose) reported 16 minutes ago

  @virginmedia I am a customer. Please stop sending me messages on Twitter to other customers of yours .. {mainly to customers wanting to leave Virgin!)

• 
  itsu (@itsuu___) reported 17 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  Cieran Smith (@Cieran_Smith98) reported 17 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I left them last month after 12 years, also gone to open reach (EE) the service is far superior both the hard product and the customer service.

• 
  Wistern1337 (@wistern1337) reported 18 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

• 
  K (@Kieranbcfc2) reported 18 minutes ago

  @Rugby_Scoop @virginmedia Mad concept but it is possible for both Ireland to be poor and the ref have had a poor game.