Virgin Media outages and service status in Epsom, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Epsom, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 3:56 PM GMT+1.
- Internet (65%)
- Wi-fi (21%)
- Total Blackout (8%)
- E-mail (3%)
- TV (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, Brentford, Kingston upon Thames, Warlingham, Wandsworth, Thornton Heath, Purley, Hounslow, Dorking, Coulsdon, Redhill, Twickenham, Addlestone, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 17 minutes ago |
|
Croydon
|
Internet | 2 hours ago |
|
Hammersmith
|
Wi-fi | 6 hours ago |
|
Hammersmith
|
Wi-fi | 19 hours ago |
|
Hammersmith
|
Wi-fi | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
Nearby cities with recent reports
9 recent signals
5 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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Gabor (@GaborPfalzer) reported from Hammersmith, England@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Patrick Smith (@P4TTL) reported from Chertsey, England@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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SusannJerry (@MrsJerryTweets) reported from Hounslow, England@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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traymca 💙 (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@AnishModgil @virginmedia In my experience No. and when I asked for money back last time they told me there had to be a complete service loss for a certain number of days!!!! Maybe time to contact the #Ombudsman
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Shaun (@Shaun1799) reported from Kingston upon Thames, England@virginmedia having problems with my wifi would you help me out
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Jacqson (@JacquelineCabl9) reported from Laleham, England@spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad
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Staffora (@staffora) reported from Kingston upon Thames, England@virginmedia is there an known outage in KT2 area? Have no broadband or TV.
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Stephen Champion (@Champs707007) reported from Wandsworth, EnglandAgain my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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JamesLee85 (@jameslee_1985) reported from Croydon, EnglandApologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England@IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!
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Barbara Molony-Oates 💙 She/Her (@BarbaraMolony) reported from West Molesey, England@virginmedia Thank you. It’s so stressful when working from home and only being able to use my mobile phone to do anything! Netflix now finally working. What was the problem?
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itsnotOK (@itsnotO56763609) reported from Spelthorne District, England@virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Ravinder Judge (@judge_ravinder) reported from Hounslow, England@virginmedia Why is the connection between the internet and tv constantly going having to reboot modem all the time. Sick of this issue as not once in a while happening for a month on & off, more everyday in the last two weeks. This is not the service I expect for how much I pay.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aashish Joshi (@73Joshi) reported@virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours
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Kris (@KrisTaylor1992) reported@ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.
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CC (@TheRISCHAUS) reportedIn the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.
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Matty M (@wanna_be_dj) reported@ryantegan @skytv My renewal offer from @virginmedia kept going down. Ended up getting it for £75 a month for all channels, 1gb internet and 2 boxes.
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Jacob Kaplan (@sucksfacebook) reported@virginmedia how do i register interest for a xgs-pon network line?
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Swindon! (@swindon124759) reported@virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin
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David James Pearce (@pearceswan) reported@MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.
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Tom (Yogi) (@tummyevans) reportedGood old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑
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Paul Green (@pgreen83) reported@virginmedia I have sent you two private messages and have not had a response. Is this how you treat customer complaints?
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Dianaaaa (@Dianaaaa_91) reportedInternet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.