Virgin Media Outage Report in Godstone, Surrey, England
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The latest reports from users having issues in Godstone come from postal codes RH9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Godstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Godstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Godstone, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Godstone, Merton, Croydon, Sutton, Kingston upon Thames, Crawley, Redhill, Mitcham, Beckenham, Leatherhead, Orpington, Carshalton, Coulsdon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Godstone |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Merton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Godstone, England
Latest outage, problems and issue reports in Godstone and nearby locations:
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Dave CPFC
(@davedpalace) reported
from
Sutton, England
@virginmedia no TV signal in SM1 area.
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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DickDunford
(@DickDunford) reported
from
Kingston upon Thames, England
@virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on
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David Webb
(@craftybeards) reported
from
Kingston upon Thames, England
@virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.
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Anna Maslowicz
(@annamazz) reported
from
Kingston upon Thames, England
@virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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HoodyStealer
(@CrisSarfLDN) reported
from
Lambeth, England
@virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick holt
(@Holty_74) reported
@virginmedia Estimate fix is now 6pm….really???
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sh4yn3e
(@ItsAnUrbanThing) reported
@virginmedia I will do as I've waited almost a week for this appointment as the 1 that I was given Tuesday never showed up only to find out the agent who booked me in for it didn't confirm the appointment so I've waited 2 days in for nothing
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Lois Beaumont
(@LoisBeaumont) reported
@virginmedia Yes and I still can’t get it to pair. Your technical support team had no idea!
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Lois Beaumont
(@LoisBeaumont) reported
@virginmedia Absolutely shocking customer service. Trying to resolve a technical issue. Please can you give me a direct no to speak to someone who can help
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oozie
(@oozieboii) reported
@virginmedia wth!! on the phone to the worst advisors and managers in customer service history!! Definitely disconnecting. This call I'm on is actually comedy gold.
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Jodie Buckle
(@_jodiebuckle) reported
@virginmedia The light is a pale yellow colour. There are no other lights on. This happens multiple times a week that there are no known issues in the area yet we have no broadband again
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Emily Webber
(@ewebber) reported
@virginmedia This is a useless response, of course someone there knows more or even if someone is looking at it. And doesn’t help me be able to work. I’m really unimpressed with this service.
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Michael willis
(@Michaeljwillis8) reported
@virginmedia How can there be no issues when it's down but issues when it's on
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NAVI Kayak
(@Kayak_R6) reported
@TxbyWRLD @virginmedia Yeah it is, been a power cut in L1 apparently caused virgin to go down on Merseyside atleast
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Michael willis
(@Michaeljwillis8) reported
@virginmedia It's back on now after 35 minutes but it's happened for the past 3/4 but apparently no issues in the area