Virgin Media Outage Report in Sevenoaks, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sevenoaks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Coldblow, Bromley, Orpington, Tonbridge, Royal Tunbridge Wells, Snodland, Gravesend, Caterham, Shoreham, Beckenham, Sevenoaks and Halstead.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Chaz Rivers
(@ChazRivers) reported
from
Bromley, England
@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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William
(@VirtualWill101) reported
from
Tonbridge, England
No internet for 6 weeks now. @vmbusiness appear incapable of providing anything other than a spectacular lack of service and an abundance of forced empathy and misinformation. Appears even their complaints team don’t care!
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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Dani
(@danidelavega) reported
from
Sutton at Hone, England
@virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia So when I wake up my wireless networks can not be seen, when I login into my router it says wireless turned off. Luckily I got a usb network adapter to check why I can’t see the wireless networks.
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🌼 txslima1 🌼
(@txslima121) reported
@virginmedia Earlier my WiFi box was orange and said it was an intermittent signal problem so I had to restart my hub which I did now it is flashing green and the service checker says there are no issues on the area
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sallymunden
(@sallymunden1) reported
@virginmedia I did raise a complaint but funnily enough it doesn't show on my account and then someone did it for me when i spoke to them and closed it straight away? Why would they do that when I'm obviously still appalled at your levels message customer service?
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Joshua Piper
(@joshuapiper) reported
@virginmedia Nope, no issues at all (supposedly). Absolutely had enough with constant similar questions, it’s akin to “have you tried switching it off and back on?”. Why is it, whenever virgin do “work”, it’s always to make the service worse?
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•$hads•
(@bloodykilam) reported
@virginmedia my wifi is being very slow and annoying. Keeps disconnecting. Disconnected for an hour last night!
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Riain 🇳🇱
(@_korg_) reported
@virginmedia @mccall_1989 Loved how you just ignored the not speaking English part. Terrible that you outsource your customer service
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Valerie Rooney
(@valr0460) reported
@virginmedia Hi, there's nothing in the service checker for this area. That was the first thing I did. No - what home phone switch over? I don't remember hearing anything about this
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PedgeO
(@PedgeO) reported
@virginmedia To confirm. My internet keeps dropping a couple of times a week and when I jump on the app it always appear to be that work is being done in the area. The connection is unstable. I can't rely on it. Has been like it for a long time. How much work needs doing?!?
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Mart
(@Moonraker_Mart) reported
@rebekkarnold I cancelled my sports subscription just the other day. @SkyHelpTeam wanted to charge me £60 for cancelling even though I’ve had Sky Sports for 15yrs!! Told them to cancel the lot & I’d go get Virgin Media as my provider. All of a sudden they waived the £60 🤔
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Sean Michael Dale
(@sean_m_dale) reported
@virginmedia Yes but was told the issue would be resolved within 24 hours, got worse after 24 hours now have to wait until Tuesday. That’s four days after the initial issue.