Virgin Media Outage Report in Sevenoaks, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sevenoaks, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Orpington, Caterham, Tonbridge, Bromley, Swanley, East Grinstead, Royal Tunbridge Wells, Dartford, Gravesend, Coldblow, Catford, Paddock Wood and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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Daniel W Keenan
(@Dank1382) reported
from
Royal Tunbridge Wells, England
@virginmedia sort out your call centres! I was told I would get credit due to the problems I’ve been having with the internet. But now I’m told that won’t be happening! #virgininternetdown #allthetime #sortitout
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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Emma Cooper
(@emcooper2) reported
from
Tandridge, England
@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
@virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.
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Daniel W Keenan
(@Dank1382) reported
from
Royal Tunbridge Wells, England
@virginmedia The person I spoke with was very arrogant on the phone and was reading off a script. No help just said there was no record. We have problems with our internet daily and I try to work from home but I always end up in a local coffee shop using their internet that is #btinternet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Green
(@rmg19289) reported
@virginmedia hi, father in law has lost access to Blueyonder email account, and can't reset the password online. Can anyone help please?
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courtney
(@finaIgirIl) reported
virgin media player fix ur live website!! you’ve until half 8
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Darren Smith
(@DarrenSmith1977) reported
Best part of a week trying to cancel my @virginmedia 1st using their online facility, to no avail, and then Whatsapp for the last few days. If I was a cynical individual I’d say it’s deliberately difficult so you just give up and stay with them. Terrible customer service!
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martin wilson
(@mmm14mmm) reported
@virginmedia I have now has 4 calls from yourselves today trying to sell me a new package at extra cost. If you can offer me a discount, please feel free to call but not to try and sell me extra services. Instead, get out there and fix all the problems that you have!
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Ben
(@Delarule38) reported
@virginmedia …how do I make a complaint? We were booked in for an engineer today between 4-7pm as our wifi is down since Wednesday! No engineer turned up!!!! Why??? No explanation or text to tell us! Not happy!
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Clifton bbassoon
(@BbassoonClifton) reported
@virginmedia Well, thanks for your help with this. The issue is fixed, but I still can't get online and you can't send anyone out until Friday, 8 days after it went down. Another disappointed customer.
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Magpie7
(@juniperdt) reported
Don't buy from @O2 or @virginmedia they missold their volt service, never sent the sim card, have fraudulently taken money from my bank account & now send me letters threatening me with a collection agency. I've been in store & on the phone for weeks, lied to & not helped. 🧵
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Peter mcclurg
(@peter_mcclurg) reported
@virginmedia The problem is it is now showing as a default on my credit file. I'm absolutely raging. Complaint going to financial ombudsman too. This has got to stop. And try and contact your O2 company is impossible. Total shambles caused by GREED FROM VIRGIN MEDIA O2.
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
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Dark Asuramaru
(@DarkAsuramaru) reported
@virginmedia @TheBHF @O2 This is nice but... your down m8 wifi landline work but no broadband. I check your site says all good what a ******* lie