Virgin Media

Virgin Media Outage Report in Sevenoaks, Kent, England

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The latest reports from users having issues in Sevenoaks come from postal codes TN14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sevenoaks, Kent, England 11/23/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Gravesend, Caterham, Bromley, Shoreham, Beckenham, Sevenoaks, Orpington, Halstead, Tonbridge, Royal Tunbridge Wells, Dartford and West Malling.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • Davidp1103 Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

  • joybrenda Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

  • SteveRoots1 Steve Roots (@SteveRoots1) reported from Royal Tunbridge Wells, England

    @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • gorgeousuk anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • gorgeousuk anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • LutherB40510976 Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeBenjamin_ Benjamin Lee (@LeeBenjamin_) reported

    @virginmedia I’ve tried both trying to get the price quoted on the website but there coming back saying it’s alot more expensive. Seeing if anyone can help before I leave Virgin Media

  • Gatt_ Gatt 🇬🇧🇪🇺 (@Gatt_) reported

    @virginmedia Shows "No issues" but when I rang 150 this morning it suggested that there was an issue in the area. Suspect they're working on it as internet dropped for about 10 minute then came back

  • MalcolmDGama04 🐂🐳Malcolm 🐻🔫🟠 (@MalcolmDGama04) reported

    @virginmedia Yes issues with the area. But can't provide an update. When will it be fixed ?

  • SorareJambo Sorare Jambo (@SorareJambo) reported

    @virginmedia @virginhelp what’s going on in EH14? Wifi and broadband completely down, tv down too. People work from home….

  • kaynadams Kay Adams (@kaynadams) reported

    @virginmedia its just taking me to the homepage and asking for login etc. is that correct?

  • LeeBenjamin_ Benjamin Lee (@LeeBenjamin_) reported

    @virginmedia I’m a new customer a only joined last week but found a better deal on your website tried to move to that deal but there doesn’t seem to be a way

  • CLEMlROH ً ☻ (@CLEMlROH) reported

    @virginmedia yeah i was meant to send this almost an hour ago that’s how bad my signal is..

  • CLEMlROH ً ☻ (@CLEMlROH) reported

    @virginmedia thank you!! it’s just that we obviously have no wifi for a couple of days and whilst we’re waiting for the new one to arrive we have nothing to do & i’m on vodafone and my signal is so bad 😣😣

  • kitacrane Nikita Crane (@kitacrane) reported

    @virginmedia I’ve tried live chat on the help page and nothing works. Can someone please contact me? I don’t have time to wait on hold again.

  • hot_diggity_d 丁卯 (@hot_diggity_d) reported

    @virginmedia The fee isn't the problem is it, it's the mark against my credit file. You've not even read my tweet. Ludicrous behavior. And I'm being told by your collections team nobody can resolve this, I have to write to the agencies myself. I need to speak to somebody higher up, asap.