Virgin Media

Virgin Media Outage Report in Sevenoaks, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sevenoaks, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sevenoaks, Kent, England 01/15/2025 12:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sevenoaks, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Dartford, Beckenham, Orpington, Coldblow, Bromley, Sidcup, Gravesend, Tonbridge, Longfield, Royal Tunbridge Wells, Swanley and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Sevenoaks, England

Latest outage, problems and issue reports in Sevenoaks and nearby locations:

  • CridlandKeith Keith (@CridlandKeith) reported from London, England

    @virginmedia Still not been able to get through to the support team 😢

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t another post with link as the first one was ignored by Virgin also contacted @ofcom and @ASA_UK re claims of false advertising of 1 GB service which isn’t actually available in Dartford once you do get through. Want to talk? #stillwaiting #poorservice #shouldLlleave?

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Bromley, England

    .@virginmedia what’s the problem with your web site? Super slow and trying to check a house move but site is stuck and unresponsive

  • jackarronscarth jack (@jackarronscarth) reported from Dartford, England

    @ArraSails1977 @virginmedia How did you get it on mines still not working just got black screen

  • RobHPayne @RobHPayne 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RobHPayne) reported from London, England

    @virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?

  • gemmajarrett Gemma Jarrett (@gemmajarrett) reported from London, England

    @virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?

  • SteveyA_18 Steve Anderson (@SteveyA_18) reported from Royal Tunbridge Wells, England

    @virginmedia Hi there, I was curious to know why my next door neighbour can get your high speed internet services as well as most of the rest of my road, but my flat cannot and so I’m stuck on a maximum of 14Mbps. Anything you can do to help? TIA

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia That’s my point I’ve been trying to sort this out but not getting the response of callback to decide what to do you guys also need to compensate for the service speed paid for not received! Back no ones calling me back...@Ofcom

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @virginmedia I’m still waiting since 15/12 for my boosters, and you’ve sent me a v6 box, for no reason. Spent another hour on hold, only to get cut off. Please arrange a callback to get these issues resolved. 07966594276 Thanks!

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner

  • vColossus Steve Bruck (@vColossus) reported from Bromley, England

    @virginmedia - What kind of shocking service is this? After phoning up and receiving an automated broadband test which proved there was a problem. A supposed text message was sent - not received and now your automated support line is too busy to take calls.

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia Hi, I need to leave Virgin media because my bill has gone up by over 50%. I can't do it on the phone because you're not answering and your website doesn't have an option to close my account. Your live online help isn't answering either. What should I do?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am

  • OohLookItsEmma Emma Hoyle (@OohLookItsEmma) reported from London, England

    @virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Why don’t you do that as so far you’ve sent me the link to the community group Fail 1. Then the 150 no not connecting fail 2 then 0345454111 is not connecting fail 3 You really know how to test a very long standing customer don’t you!

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    @virginmedia Spoke to someone on Friday, the issue is intermittent so going to call back next week. Thanks for the reply

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Hmmm. No the test was done on Sept I ten got a letter about 2 months later which confirmed my suspicions of a slow service after a new router and CMP plugs I’ve been trying to discuss what’s next since then. Need that callback! @Ofcom

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!

  • jackarronscarth jack (@jackarronscarth) reported from Dartford, England

    Paid for #UFC257 through @virginmedia and it’s not working ?! #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sonydeeegmailc1 sootydee (@sonydeeegmailc1) reported

    @virginmedia But on demand is still a service you provide!! And you didn’t provide it for 4 weeks, it’s part of an overall package, would you buy a 4 wheeled car with 3 wheels cause the 4th is free of charge, and Oooh we have to take away your car radio because Disney owns it!!

  • sarashushnow Sara Bat (@sarashushnow) reported

    @virginmedia Great customer service in action

  • sonydeeegmailc1 sootydee (@sonydeeegmailc1) reported

    @virginmedia So that’s your total for customer support?? Rectify my broadband, reduce the bill because of not having on demand for 4 weeks and the loss of the Disney Chanel which I pay £4:50 a month for with another provider.

  • joshualh001 Josh (@joshualh001) reported

    @virginmedia why has my mobile order been parked for the third time and why can't any of your customer service team explain why or resolve this?

  • BritbredToon Brit Toon 🇬🇧🇺🇸 (@BritbredToon) reported

    @virginmedia Worst service ever - 5 emails and no reply!! Cancelling now

  • HeyItsMowglee Kris Sarmotta (@HeyItsMowglee) reported

    @virginmedia Just want to know when virgin is going to be in my area. Just constantly says "soon". But if it's not going to be this month, I'll have to cancel my package and go to Sky instead

  • coniugare Colin Mann (@coniugare) reported

    @virginmedia Maybe you could do a better job then! I need to make a change to my package (but to remain a customer) and 3 times I've told it's the wrong team and twice cut off!

  • George6388 George (@George6388) reported

    Another Daily reminder that virgin media has the worst broadband

  • kennyjblythe kenny blythe (@kennyjblythe) reported

    @virginmedia Yes I have done, awaiting a response. This has been over 2 months these issues

  • japes0883 jp (@japes0883) reported

    @virginmedia customer service is absolutely pathetic. I didn't get a reply to my last tweet. I have made 4 complaints on their online system with no reply. When I have actually spoken to a human they say the department is closed and will call me back which never happens.